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ALLIED UNIVERSAL EXECUTIVE PROTECTION AND INTELLIGENCE SERVICES, INC. DBA ALLIED UNIVERSAL JANITORIAL SERVICES
N INSURANCE NOT ON FILE A-2021-195 N WORK MAY NOT PROCEED CLERK OF COUNCIL DATE: L G ` AGREEMENT WITH ALLIED UNIVERSAL TO PROVIDE JANITORIAL SERVICES THIS AGREEMEN T is made and entered into on this Yrn day of October, 2021 by and between Allied Universal Executive Protection and Intelligence Services, Inc., dba Allied Universal Janitorial Services, ("Contractor"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (`'City"). RECITALS A. On July 13, 2021, the City issued Request for Proposal No. 21-077 ("RFP"), by which it sought a contractor to provide janitorial services for the Santa Ana Police Department. B. Contractor submitted a timely proposal that was selected by the City and Contractor represents that it is able and willing to provide such services to the City as detailed in the RFP and addenda thereto. The RFP, addenda, and Proposal shall each be incorporated by reference to this Agreement, as though fully attached hereto. C. In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable in its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Contractor shall perform the services described in the scope of work attached hereto as Exhibit A. City shall provide to Contractor's employees a copy of City's Facility Security Rules attached as Exhibit B. Contractor is required to provide services to any location requested by City, including those not listed herein. At any time during the term of this Agreement, and at the sole discretion orthe City, facility locations may be added or removed, services hours may be modified, and services may be increased or decreased, according to City needs. 2. COMPENSATION a. City agrees to pay, and Contractor agrees to accept as total payment for its services for City, the rates and charges identified in Exhibit C. The total sum to be expended under the term of this Agreement, including any extension periods, shall not exceed $2,233,523.04, which is comprised of (1) the sum of $2,030,475.49 as allocated annually in the respective amounts stated in Exhibit C and (2) a contingency of $203,047.55 for additional services at the City's sole discretion. b. As required by the RFP, annual cost increases are included within the Consultant's Cost Proposal attached here to as Exhibit C. Any additional increase in costs to Exhibit C Page 1 of 10 or to the Compensation amounts detailed in. Section 2.a., above, shall be subject to approval by the City Council, The City requires bonafide proof of cost increases prior to any price escalation adjustment, .including any state mandated minimum wage increases. No retroactive pricing adjustments shall be considered. The City shall enforce, adjust, or cancel escalating price agreements as it sees fit. The net dollar amount of profit shall, remain firm during the period of this agreement. Adjustments increasing the proposers profit shall not be allowed during the Initial Term of the Agreement, as detailed below in Section 3. e. For any extension period, defined in Section 3 below, Contractor shall provide a written request within one hundred twenty (120) days of the expiration of the Initial Term to the City seeking an increase in costs. Any increase in price shall be subject to approval by the City Council. If the parties cannot mutually agree on new rates for the extension periods, if any, either party shall have the right to terminate this Agreement after the initial term upon sixty (60) days' written notice of termination to the other party d. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3, TERM This Agreement shall commence on November 1, 2021 and continue for a three (3) year period until October 3I, 2024 with the option for the City to grant up to two (2) one (1) year renewals, exercisable by a writing by the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent Contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay a]) salaries and wages, employer's social. security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding tees. I 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, rouse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical Page 2of10 drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Contractor under this Agreement ("Documents & Data"). Contractor shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Contractor represents and warrants that Contractor has the legal right to license any and all Documents & Data. Contractor makes no such representation and warranty in regard to Documents & Data which were provided to Contractor by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall beat City's sole risk. 6. INSURANCE Connector shall procure and maintain for the duration of the contract insurance against claims forinjuries to persons or damages to property which may arise from or in connection with the ,performance of the work hereunder and the results of that work by the Contractor, his agents, representatives, employees or subcontractors. MINIMUM. SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: I. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering C,Gi, on an "occurrence" basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with 'limits no less than $2,000,000 per occurrence. If, a general aggregate limit applies, either the general aggrege telimit shall apply separately to this projectllocation (ISO CG 25 03 or 25 04) or the gencralaggregate limit shall be twice the required occurence limit. 2. Automobile Liability: ISO Form Number CA 00 01 covering any auto (Code i), or if Connector has no owned autos, hired, (Code 8) and non -owned autos (Code 9), with Ihnitno less than $1.,000,000 per accident for bodily injury and property damage. 3. Workers' Compensation: as required. by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. If the Contractor maintains broader coverage and/or higher limits than the minimum;; shown above, the Entity requires and shall be entitled to the broader coverage and/or the higher limits maintained by the contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City, Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: Adtlitional.Insured Status Page 3 of 10 The City, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Contractor including materials, parts, or equipment furnished in connectionwith such work or operations. General liability coverage can be provided in the form of an endorsement to the Contractor's insurance (at 'least as broad as ISO Form CG 20 1.0 1.1, 85 or ifnotavailable, through the addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 2037 if a later edition is used), Primary Coverage For any claims related to this contract, the Contractor's insurance coverage shall be primary coverage at least as broad as ISO CG 20 01 0413 as respects the Entity, its officers, officials, employees, and volunteers. Any insurance or sell' -insurance maintained by the Entity, its officers,officials, employees, or volunteers shall be excess of the Contractor's insurance and shall not contribute with it. Notice of'Caneetlatlon Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the Entity. Waiver of Subrogation Contractor hereby grants to Entity a waiver of any right to subrogation which any insurer of said Contractor may acquire against the Entity by virtue of the payment of any loss under such insurance. Contractor agrees to obtain any endorsement that may be necessary to affect this wa.iverof subrogation, but this provision applies regardless of whether or not the Entity has received a waiver of subrogation endorsement From the insurer. Self Instired Retentions Self -insured retentions must be declared to and approved by the Entity, The Entity may require theContractor to purchase coverage with a lower retention or provide proof o f ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shallprovide, or be endorsed to provide, that the self-insrned retention may be satisfied by either the named insured or Entity. Aeceptabllity oflnsurers Insurance is to be placed with insurers authorized to conduct business in the state with a Current A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the Entity. Claims Made Policies (note — should be applicable only to professional liability, see below) If any of the required policies provide claims -made coverage: Page 4 of 10 1. The :Retroactive Date must be shown, and must be before the date of the contract or the'beginning of contract work. 2. Insurance must be maintained and evidence of insurance must be provided fir at least five (5) years after completion of the contract of worlr. 3. If coverage is canceled or non -renewed, and not replaced with another claims- rnade policy form with a Retroactive Date prior to the contract effective date, the Contractormust purchase "extended reporting" coverage for a minimum offive (5) yews after completion of work. Verif in all re u coverage requiredby this clause) and a copy of the Declarations and Endorsement Page of the CUi, policy-lis,_ ,_g _ p __ y endorsements to Fntity before work begins. However, tih _-aI,l ._o, ie failure to obtain the required documents prior to the work beginning shall not waive the Contractor's obligation to provide them, The Entity reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. INDEMNIFICATION Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section t of this Agreement; and (2) from any claim that personal injray, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement, City may make all reasonable decisions with respeetto its representation in any legal proceeding. Notwithstanding theforegoing, to the extent Contractor's services are subject to Civil. Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Page 5 of 10 Contractor shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Contractor to the City pursuant to this Agreement. 9. RECORDS Contractor shall keep records and invoices in connection with the work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records and invoices shall be clearly identifiable. Contractor shall allow, a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Contractor under this Agreement. 10. CONFIDE.NTIALITY If Contractor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in. -the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidentia t information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other patty is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (c) is independently developed by the Contractor without reference to information disclosed by the City. 11. CONFLICT OF INTEREs'1' CLAUSE Contractor covenants that it presently has no interests and shall not have interests, direct or indirect, which world conflict in any marmet:,with performance of services specified under this Agreement. 12. NON -(DISCRIMINATION Contractor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined Page 6 of 10 and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevaiL This Agreement may not be modified except by written instrument signed by Clio City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14, ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assigtmnent, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Contractor shall be entitled to receive and the City shall pay Contactor compensation for all services performed by Contractor prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Contractor to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Contractor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by Page 7 of 10 the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. .Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Contractor shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies, Contractor shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certifies{ mail, postage ,prepaid, or sent by fax or oilier telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (Nt-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Chief of Police City of Santa Ana 60 Civic Center Plaza SantaAna, California 92702 Fax;71.4-245-8007 Page 8 of 10 A-2021-195 To Contractor: Allied Universal Janitorial Services 1551 N. Tustin Ave. Suite 650 Santa Ana, CA 92705 Attn: MarkE. Olivas, President A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City filly, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. The Agreement is the final and complete agreement and any prior or contemporaneous agreements for similar services between the parties is superseded by this Agreement. This shall not apply where the Parties are currently engaged and Contractor is providing services not contemplated by this Agreement C. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: CITY OF SANTA ANA aisy Gomez IMPKriKri i Clerk of the Council City Manager [signatures continue on next page] Page 9 of 10 APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: —r 1AA1�P I Tamara Bogosian Senior Assistant City Attorney RECOMMENDED FOR APPROVAL: Valentin Chief of Police Page 10 of 10 CITY OF SANTA ANA REQUEST FOR PROPOSALS FOR JANITORIAL SERVICES SCOPE OF SERVICES 1,0 INTRODUCTION 1.1 Description of Organization: The Santa Ana Police Department and Jail Facility opened in January 1997. The police facility is 240,000 square feet and the Jail is 160,000 square feet. The Police Department and Jail are 24-hour, 7 day a week operations. Over 600 employees work out of this state-of-the-art facility, which deals with daily normal police business, sensitive security issues, VIP tours, community oriented policing and many other law enforcement responsibilities. It is necessary to insure this facility maintains its high standards as a safe and healthy workplace, as well as sustains a continued superior professional appearance. Therefore, it is critical that the furnishings, fixtures and equipment be thoroughly cleaned in a quality manner and on a regular basis by the best possible janitorial maintenance organization. 1.2 Purpose: The purpose of this RFP is to generate proposals for janitorial maintenance services that are required for those designated portions of the Santa Ana Police Department, Jail Facility, grounds, and off -site substations, and other facilities. Police Administration & Jail Facility,: 60 Civic Center Plaza, Santa Ana, CA 92701 To be serviced (7) seven days a week. The square footage covered under this agreement is approximately 200,000 square feet in the Police Facility, 20,000 square feet in the Jail and 2,000 square feet in the firing range (which is located under the parking structure ramp). The parking structure and grounds equates to approximately 25,000 square feet total, all of which are also covered under this agreement. Southeast Substation: 1780 E. McFadden ##114B, Santa Ana, CA 92705 To be serviced (3) three times per week. Refer to Section 5.4.5. Westend Substation: 3750 W. McFadden Unit I, Santa Ana, CA 92704 To be serviced (3) three times per week. Refer to Section 5.4.6. Centennial Training Facility. 3000 W. Edinger° Road., Santa Ana , CA 92704 Evidence Warehouse. Review of square footages and photos Address to be provided to successful proposer. Facility floor plans are included as an attachment to this RFP to further define what areas are covered underthis agreement. The general scope of services is listed below, with more specific detail included in the body of this RFP. Cleaning, disinfecting & descalinq plumbing fixtures and associated areas ® Vacuuming and cleaning carpet, mats, wall/furniture fabric and upholstery ® Cleaning non -carpeted floors ® Disinfecting furniture, fixtures, walls & partitions • Cleaning HVAC vents, blinds, drapes and wall fabric 12 • General and high dusting, • Sweeping and trash pick-up for on -site parking, driveway and entry areas • Pick up recyclables, bottles and plastic • Windows, glass and mirror cleaning • Rearranging furniture • Refilling dispensers • Emptying trash and ash can receptacles • Waxing vinyl and tile floors • Spot cleaning various surfaces • Spray buffering & machine scrubbing hard floors • Sweeping of patios, balconies and exterior areas • Cleaning of food areas, microwaves and refrigerators • Cleaning of fitness equipment • Semi-annual wall clock battery replacement & time reset 1.3 Statement of Worlc Proposer shall submit a specific work plan in the form of a detailed breakdown that will meet the Police Department's overall listed maintenance and quality objectives. The quantity of proposed work hours must be included in this breakdown. The proposer shall furnish all necessary labor, supplies, tools, uniforms, transportation, parking, and insurance required for the provision of required services. 2.0 STAFFING 2.1 Minimum Staffing: The Santa Ana Police and Jail Facility have been utilizing private janitorial maintenance since it opened as a new facility in January 1997. Minimum staffing levels for Monday through Friday janitorial maintenance are one (1) On -site Supervisor, working eight (8) hours each day, (6) full-time janitorial personnel, all working eight (8) hours each day, and three (3) Part-Tirne janitorial personnel, working four (4) hours each day. Weekends and Holidays staffing levels are three (3) janitorial personnel, all working (8) hours each day. There shall be (2) full-time staff assigned to the morning shift and (5) full-time staff assigned to the afternoon shift. All full-time staff assigned to Monday -Friday. W 2.2 Hours: Monday -Friday: Morning Shift- 5:30AM-2:OOPM; Afternoon Shift- 2:OOPM-10:30PM Weekend & Holidays: 6:OOAM-2:30PM 2.3 Key Personnel: It is essential that the Contractor provide adequate experienced personnel, capable of and devoted to the successful accomplishment of work to be performed under this contract. The Contractor must agree to assign specific individuals to key positions. The Contractor shall be responsible for, but not limited to the following: 1. Adherence to schedules 13 2. Maintenance or replacement of cleaning equipment 3. Notify Police Administrative Budget Manager or designee of personnel changes 4. Training of new personnel 3.0 RULES OF OPERATION 3.1 Contractual Obligations: The City shall require certain contractual obligations, which may include, but are not limited to the following: 1. Inclusion of Proposal: The proposal submitted in response to this RFP shall be a required part of the final agreement with the selected proposer. 3.2 Agreement: A resulting agreement shall include any written material made as part of your proposal. This material may include but is not limited to: answers to questions contained in this RFP, letters, telegrams, facsimile and product literature. 3.3 Closed Shop Agreement: Contractor agrees to provide union member only employees for the entire duration of the agreement. Union is defined as an organized association of workers, formed to protect and further the rights and interests of the worker. 3.4 Labor Relations: Contractor shall be responsible for its own labor relations with any trade or union representative about its employees and shall negotiate and be responsible for adjusting all of the disputes between itself and its employees or any union representing such employees. Whenever Contractor has knowledge that any actual or potential labor dispute is delaying or threatens to delay the timely performance of the Services, Contractor shall immediately give written notice thereof to the Police Administrative Budget Manager, or designee. If any strike, boycott, picketing, work stoppage, slowdown or other labor activity is directed against Contractor which results in the curtailment or discontinuation of the Services provided hereunder, the City of Santa Ana shall have the right during said period to employ any means legally permissible to have the Services provided including, without limitation, providing the service itself or contracting with another provider of custodial services and deducting the difference in cost from any future payments to Contractor. In the event of a work stoppage by employees of the City or any of the City of Santa Ana other contractors affecting the site, Contractor shall furnish the Services required to keep the site in a secure condition acceptable to the City. In the event of danger to the employees of Contractor, such Services shall be performed by Contractor's management and supervisory employees in cooperation with the City of Santa Ana. 3.5 Registration and Compliance with CA Department of Industrial Relations: The Contractor must be registered with the California Department of Industrial Relations ("DIR") and be qualified to perform janitorial work in accordance with Labor Code Section 1420 at seq. (commonly known as the Property Service Workers Protection Act), including establishment of a biennial in -person sexual violence and harassment training program, in order to maintain compliance with the DIR's requirements for the janitorial trade. For more information, please visit: https://www.dir.ca.gov/dlse/Janitorial Providers Contractors. html 14 3.6 Labor Regulations: The contractor shall comply with all applicable requirements of the California Labor Code, specifically Labor Code Sections 1060-1065, regarding displaced janitors. It is the Contractor's responsibility to review this legislation and be familiarized with its content accordingly. An excerpt from this statute is set forth as Attachment (3). 3.7 Changes to Terms & Conditions: Proposers are to submit, as part of their proposal, any changes or modifications to the terms and conditions they may wish the City to consider. Proposers are encouraged to offer any other options, with the understanding that their proposal shall first address the RFP requirements. Options are to be identified as such. 3.8 Errors and Omissions: Proposer shall not be allowed to take advantage of any errors or omissions in the RFP. Full instructions will be given if such error or omission is discovered and called to the attention of the City in a timely manner. 4.1 Point of Contact: The Proposer's on -site Supervisor or designee shall be the primary point of contact with the Santa Ana Police Administrative Budget Manager or designee. During times when the Proposer's supervisor is not on -site, the point of contact shall be the Proposer's Agreement Administrator. The on -site Supervisor and Agreement Administrator shall be capable of communicating the English language (read and understand), to facilitate a clear understanding between the Police Administrative Budget Manager and designee. The Agreement Administrator, or designee, shall be available via cell phone during the Proposer's nonnal business hours. The Proposer shall provide an emergency telephone number that will be answered 24 hours a day, 365 days a year. The Santa Ana Police Administrative Budget Manager or designee shall have authority to direct the Proposer's performance in matters relating to policy, information and procedural requirements. The Police Administrative Budget Manager shall also monitor the Agreement and the performance of the Proposer. The Proposer's Agreement Administrator shall be responsible for management and coordination of the agreement and shall act as the administrative point of contact with the City. 4.2 Maintenance Requirements: The cleaning of all facility areas, furnishings, fixtures and equipment covered by this RFP shall be performed in a safe, complete, and scheduled manner for which each item and surface was designed. The work shall include preventive and corrective maintenance, cleaning, inspection, and notification. All services shall be performed in a manner that is minimally disruptive to normal facility operations. The Police Administrative Budget Manager or designee shall approve any shutdown of areas or systems for maintenance in advance. The City reserves the right to seek services from other resources if the Proposer does not respond in the time frames described in the RFP to meet any maintenance work needed. The cost of such alternate services shall be deducted from the City's payment to the Proposer. 4.3 Work Priorities: In performing the work, the Proposer shall consider in priority order, the following items: 1. Occupant safety, which is the safety of staff, visitors, inmates, and other persons at the site. 15 2. Maintenance to be performed in a high quality manner to provide a clean and healthy workplace all the time. Proposer's furnished equipment shall be in good working condition at all times, Proposer's furnished cleaning chemicals, supplies, carts, and equipment shall be on -hand at all times to meet the needs of the cleaning staff and must be approved by the Police Administrative Budget Manager or designee, and must be quality commercial brands. 4.4 General Security Requirements: The Proposer shall furnish identifiable uniforms and employee identification cards for their employees. Employees are required to wear uniforms and I.D. (see 4.5, 7), In plain view whenever working on -site. The Proposer, upon request by the Police Administrative Budget Manager, shall remove from the premises employees who, in the opinion of the Police Department, have exhibited improper conduct or are not performing the work assigned. Employees shall be required to have a criminal record check and be approved by the Police Department's Personnel Division prior to working on -site. This also includes any "on call staff' used by the Proposer. 4.5 Snecific Security Requirements: Personnel employed by the Contractor shall be competent, trustworthy and properly trained for the work requirements. The Contractor and employees shall be required to comply with all applicable regulations of the City, as directed, and full cooperation shall be expected and required at all times. The following security requirements shall be in effect at all times. Failure to abide by any of these items by any employee may result in removal from the facility and or criminal charges. Background Investigation- All Proposer's personnel who work in or visit/inspect (unescorted) the facility shall successfully complete a background investigation conducted by the Santa Ana Police Department Personnel Division before beginning work. At leastforty-five (45) days prior to an employee beginning work, the Proposer shall submit the following information to the Police Department Personnel Division: First Name, middle name, last name Date of birth Current residence address Photocopy of valid government issued photo identification Photocopy of valid Social Security Card Proof of U.S. citizenship or legal work status The Proposer shall insure the employee candidate meets with the designated Police Department Personnel Division background investigator in a timely manner so the background process can begin. The Proposer shall be notified when the background has been completed, thus clearing the employee to begin work on -site. The Proposer shall be notified of any employees that are refused for employment within the facility. 2. Facility Security During their first week of working on -site, the Police Administrative Budget Manager or designee shall give each employee a copy of the Santa Ana Police Facility Security Rules (Exhibit B), which the employee will read and sign. This form shall be maintained by the Property Administrative Manager or designee. All tools, equipment, parts and other items used by the Proposer at the Jail Facility shall, at all times, remain in the direct possession and control of the Proposer's employees. Failure to adhere to these requirements, such as 16 leaving a tool in an inmate accessible area, shall be considered a breach of security. This shall result in subsequent action by the Police Department, up to and including the removal of the involved Proposer's employee from the facility and/or criminal charges. 3. Pacility Access- The Police Department front desk staff shall issue keys and access card to each on -site employee at the start of each assigned work shift. No Issued keys or access cards shall be removed from the premises during the work day. Each employee shall return their issued keys and access card immediately at the end of their assigned work shift to the Police Department front desk staff. The Proposer's employees shall adequately secure the keys on their person while on -site. Items that become lost, missing, or stolen shall be immediately reported by the Proposer's employees or Supervisor to the Police Administrative Budget Manager. The Proposer shall reimburse the Police Department for direct and indirect costs associated with re -keying any buildings or portions of buildings when the Police Department determines that a breach of security is a result of lost, misplaced, or stolen keys issued to the Proposer's employees. 4. Conduct- No person(s) shall be employed for this work that is found to be incompetent, disorderly, and troublesome, under the influence of alcohol or drugs, which fails or otherwise refuses to perform work properly and acceptably, or is otherwise objectionable. Any person found to be objectionable shall be discharged immediately. 5. Supervision- Contractor shall provide a supervisor who shall be present at all times during contract operations, and who shall be responsible for both conduct and workmanship of other employees. Said supervisor shall be able to communicate effectively in both written and oral English. 6, Employee Parking- Free public parking is almost non-existent surrounding the police facility. There is a stadium parking structure across from the police facility, which charges an hourly, daily, or monthly fee for parking. Proposer shall be responsible for providing parking for their employees and paying any necessary fees. There is no on -site police parking available. 7. New Employee Uniform- All personnel shall wear uniforms furnished by the Contractor at all times during the performance of this work. The Contractor's work force shall be neat and clean in appearance and shall wear a uniform with the Contractor's name and/or logo permanently affixed to it. Uniform shall consist of shirt and full-length pants. Color of the uniform shall be mutually agreed to by the Contractor arid the Police Administrative Budget Manager or designee. Employees shall wear a nametag and Department provided photo ID. Both shall be worn in plain sight, above the waist at all times while the employee is on City property. Contractor's employees are required to provide proper Identification at the beginning of their shift every day. There is no exception to this requirement, which is to ensure only authorized Contractor employees enter our facilities. 17 8. Removal of Staff- The City requires the Contractor to remove any Contractor personnel from City property who are deemed careless, incompetent, insubordinate, objectionable, orwhose continued employment, on the job Is deemed to be contrary to public health, safety and welfare. If, in the opinion of the City, an employee of the Contractor is incompetent or disorderly, refuses to perform in accordance with the terms and conditions of the contract, the Contractor shall remove that employee from all work under this contract. 9. Backup Staff- The Contractor shall provide sufficient backup staff to cover absenteeism or extend existing work force hours to compensate for absent staff. 4.6 Employee List: The Contractor shall provide to the Police Administrative Budget Manager or designee and accurate list of all personnel who have any relationship to work performed within the scope of this contract. List data shall indicate the following: a) First and Last name of employee b) Phone Number c) Title d) Shift/Work hours Changes to the list shall be reported, in writing to the Police Administrative Budget Manager or designee. 5.Q SCOPE OF SERVICES, EQUIPMENT & SUPPLIES 5.1 Equipment & Supplies Furnished by Proposer: The Proposer shall provide all cleaning appliances, tools, (Le.: vacuums, mops, carts, floor polishers, ladders, signs, etc.) and all cleaning chemicals, urinal screens and cakes, rags, sponges, vacuum bags, trash can liners, soap -dispensed cleaners, sanitary napkins, and miscellaneous supplies. All supplies will be ordered and delivered in a timely manner. The contractor shall furnish and maintain all equipment necessary for properly maintaining the Police Department and off site substations. The contractor shall provide an equipment inventory list, identifying all equipment by age and condition to provide the services required by this contract. Any equipment determined to be in poor condition or inoperable, must be replaced immediately, at the contractor's expense. Failure to provide suitable equipment for carrying out all requirements of this contract may be grounds for termination. All cleaning supplies, materials, and tools used in the performance of this contract shall be of good commercial quality, suitable for the purpose intended, and shall provide results necessary to provide the high standards of cleanliness required under this contract. All cleaning processes used shall meet high standards of safety and effectiveness for commercial applications in high traffic areas"and shall not damage the facilities being cleaned Trash can liners shall be black in color. To insure proper strength to avoid leaks and spills, liners shall be a minimum of 1.0 mil thick for 39 gallon or less receptacles and a minimum of 1.25 mil thick for liners 40 gallons or more. Carpet warranty specifications, marble and granite warranty specifications, and occupant health mandate the following vacuum, floor scrubber, and carpet extractor equipment specifications (no substitutions). All HEPA filter replacements, vacuum bags, floor bushes and pad holders, scrubbing and polishing bonnets, and associated 16 items, attachments and solvents/cleaners shall be furnished by the Proposer. 1. Approved upright vacuums: Vacuum Cleaner Pacer 112 UE with HEPA filtration or equivalent 2. Approved canister vacuum: Mighty Canister Vacuum or equivalent 3. Approved wide area vacuums: Nitfisk Advance Carpetriever 28 or equivalent a. A total of eight (8) new upright vacuums, three (3) new canister vacuums and three (3) new wide area vacuums shall be supplied by the Proposer for the on -site staff to use on a full time basis, the day the initial contract begins. Four (4) new upright vacuums, one (1) new canister vacuum, and one (1) new wide area vacuum shall also be supplied by the Proposer at the start of each subsequent contract renewal year. 4. Carpet Extractor: One (1) self-contained hot water extractor shall be supplied and used for any carpet cleaning, with a minimum of 20 gallon capacity, 100 psi water pressure through the injection nozzles, a reel -type soft bristled agitation brush and a water lift of 130 inches. Make and model shall be submitted before the initial contract begins, by the Proposer for approval by the Police Administrative Budget Manager, but must meet the above specifications. 5. Automatic Walk Behind Floor Scrubber: One (1) self-contained automatic walk behind floor scrubber battery operated shall be supplied by the Proposer for the on -site staff to use on a full time basis, the day the initial contract begins, a. Nitflisk Advance Convertamatic 28 or equivalent 5.2 Items Furnished by ON: The only items furnished by the City shall be the supply of paper towels, toilet paper, soap dispenser refill units and batteries, and toilet seat covers. Items shall be located on the loading dock. 5.3 Specific Maintenance Tasks 5.3.1 Daily Cleaning and Disinfecting of Drinking Fountains and Sinks: Remove all obvious soil, streaks, smudges, etc., from the hardware, including the spouts and drain. After cleaning and disinfecting, the entire drinking fountain and/or sink (sink refers to all sinks in coffee rooms or lounges too) shall be free of streaks, stains, spots, smudges, scale, and other removable soil. Oil is not to be used to polish metal fixtures. If needed, lime away or a similar product shall be used to eliminate water build-up. 5.3.2 Daily Cleaning ar7d Disinfecting of Wash Basins Toilets Urinals and Showers: Apply a germicidal detergent solution to all surfaces of wash basin, toilets, toilet seat hinges, pipes, urinals, showers and adjacent surfaces. Dry all metal surfaces of faucets, handles, valves, etc. Shower wall, floor and soap scum, mold and mildew shall be removed daily and drain screens cleaned of hair and lint, Oil is not to be used to polish metal fixtures. 5.3.3 Daily Cleaning of Entrance Mats: Remove moisture, wet or dry soil, and any debris from carpeted entrance mats. Ensure mats are properly positioned on the floor. 5.3.4 Daily Cleaning of Floor Drains: Clean all floor drains and remove corrosion and tarnish. 5.3.5 Daily Vacuuming of Carpets: Remove visible and hidden soil and debris from the carpet surface and from within the carpet tile. Chairs, trash receptacles, power cords, boxes, and other such Items shall be tilted or moved when necessary. Special attention 19 shall be paid to corners and along walls, under and between furniture, to insure carpet is thoroughly cleaned in all areas. The carpet shall be free of all visible soil and liter. For noise reduction, which is essential to the 911 emergency police dispatch operation, the built-in vacuum system supplied by the police Department will be used when vacuuming the Police Communications area. 5.3.6 Daily Damp Mopping of Non -Carpeted Floors & Weekly Machine Scrubbing of Stone Floors: Remove soil, hair, dust and debris from non -carpeted floors. Trash receptacles and other such items shall be moved as necessary and returned to their appropriate location. All accessible areas of the floor shall be damp mopped.Care shall be taken to prevent splash and mop marks from being visible on furniture logs, doors, etc., "Caution —Wet-Floor" signs shall be placed so as to provide sufficient safety measures. After a floor has been damp mopped, it shall have no puddles water and be free of soil, stains, debris, streaks, and swirl marks. All wet floor signs shall be removed and put away after the floor surface is dry. 5.3.7 Daily de -scaling of Toilets and Urinals: Remove scum, mineral deposits, rust stains, etc. 6.3.8 of furniture, fixtures, walls, partitions, doors, and lockers. Special care shall be taken to insure these surfaces are not scratched, damaged, or stain. 5.3.9 Daily Vacuuming of all Fabric Furniture Surfaces: Remove all dust, lint hair, litter, and dry soil from all fabric surfaces of chairs, couches, work station partitions, and other furniture with a fabric covering. 5.3.10 Daily Dusting of Locker Tops: Dust locker flops in dressing areas, storage rooms, locker rooms and maintenance areas. 5.3.11 Dail Dusting usting of Building Surfaces: Remove all dust, lint, litter, dry soil, etc., from the surface of ledges, window sill, locker tops, and fire extinguishers. This shall also be done for computer tops, wall and door frames and sills, light switches, pictures, partitions, rails, and other types of fixtures and surfaces which are not considered to be furniture surfaces. This also applies for specialty equipment such as test equipment, computers, typewriters, calculators, etc., which are located anywhere between the floor surface, up to nine (9) feet in height. Dusting shall be accomplished by the removal of soil from the area- not by moving it from one surface to another. This includes the cleaning of the atrium wood ledges. Dusting shall be completed using micro dusting wipes. 5.3.12 D_ ally F_mptVinq of all Trash and Ash Receptacles: All waste baskets, cigarette ash receptacles and other trash containers shall be emptied and returned to their initial location. Boxes, cans, papers, and other containers marked "TRASH" (or are obviously trash)"'shall be removed. All waste from such receptacles shall be removed from the area and emptied into a designated trash dumpster or receptacle in such a manner as to prevent the adjacent area from becoming littered by such trash. All recycle bottles and plastics will be picked up. 6.3.13 Daily General Cleanup: Remove any found litter and clean unsightly soil from building, fixtures, walls, door frames, and surfaces. Remove any spilled liquids or solids. . Remove carpet stains. Pick up abandoned lunchroom trays or utensils and deliver them to the lunchroom. 5.3.14 Daily Rearranging of Furniture: All furniture moved by the Proposer's employees during 20 the performance of services shall be returned to its appropriate location. All items such as trash receptacles or desk chairs shall be moved so cleaning can take place underneath them and then they shall be returned to their appropriate location. 5.3,16 Daily Refilling of Dispensers: Check and refill each toilet paper dispenser, soap dispenser (including provided batteries), paper towel dispenser, toilet seat cover dispenser, and feminine hygiene product dispenser. The supplies shall be placed In the dispensers in accordance with the directions of the supply and dispenser manufacturers. Soap dispensers and adjacent surfaces shall be'wiped to remove spillage. Care shall be taken not to damage, dent or bend the dispenser. 5.3.16 Dailv Removal of Carpet Chair Upholstery & Panel or Wall Fabric Stains: Clean all stains as quickly as they are found, so as not to allow them to set into the fabric. If the stain is a coffee spill, use product similar to Interface Coffee Breaker (supplied by Proposer) and follow manufacturer's recommended procedures. Do not extract or blot. Simply spray affected area. 5.3.17 Daily Replacement of Trash Receptacle Liners: All soiled or torn trash receptacle liners shall be placed with a new trash receptacle liner. The liner shall be replaced in such a manner as to present a neat uniform appearance. Soiled trash liners are not to be reused, 5.3.18 Daily Spot Cleaning of Buildinq Surfaces Furniture and Fixtures: Remove smudges, fingerprints, marks, streaks, tape, etc., from the surface of ledges, windows, vending machines, partition glass, window sills, fire extinguishers, counter tops, walls, doors, door frames and sills, pictures, partitions, rails, and other type of fixtures and surfaces. This includes all items from the floor surface to 11 feet in height. Care shall be taken not to permanently mark, scratch or discolor the surfaces. 5.3.19 Daily Spot Cleaning of Trash Receptacles: Remove nonpermanent stains and soil from the interior and exterior of trash receptacles. 5.3.20 Dailv Cleaning of Outside Patios, Parkina Structure Balconies, and Building Entrvways (both in front of Police Facility & Jail): Remove cobwebs from overhead surfaces and lights affixed to the building entryway areas. This includes cleaning the exterior of glass and metal doors, door thresholds and hardware. Sweep the two (2) fourth floor patios and wipe down their handrails and railings. Sweep or hose down the paver area outside the Community Room entrance and wipe down the handrails outside the PD lobby, Jail lobby and Community Room. Remove any litter, cigarette butts, or bird droppings in these areas too. Sweep the entryways to the PD and the Jail, including the employee entrance. Remove any visible debris along the edges of the planters located outside the front of the PD and Jail facility. Remove any visible trash on the floor from the parking structure, around parking stalls, and fuel pump area. 5.3.21 Workstation Glass: Clean both sides of all surrounding building entry door glass and entry doors for a uniform appearance free of all smudges, fingerprints, stains, streaks, lint, etc. Remove any paper and tape. Clean all mirrors in restroom, locker rooms, and fitness center in the same manner as above. Spot clean office and work station glass as needed on a daily basis. Clean glass entrance doors to Police facility and Jail at least twice daily. 5.3.22 Daily Cleaning of Microwave Ovens: Clean inside and outside of all microwave ovens, removing crumbs and spills. 21 5.3.23 Empty trash receptacles and smoking urns in patio, balcony areas, and parking areas. Clean receptacles as needed each time. This includes receptacles that may be placed outside any entry doors, such as outside the front of the police department, jail and police community room, employee north entrance areas. 5.3.24 Daily Breakdown of Cardboard Boxes: Cardboard cartons are to be broken down flat and put into the proper trash container, including any boxes on the loading dock. 5.3.25 Daily Spot Cleaning of Ceilings: Remove any tollet paper, cobwebs, dust buildup and other debris from the ceiling, ceiling vents and ceiling light fixture holders. 5.3.26 Daily Dusting of Walls and Ceilings: Remove all dirt, lint, litter, cob webs, dry soil, etc., from walls and ceilings. 5.3.27 Daily Cleaning of Wood Furniture: Care shall be taken not to scratch or mark wood surfaces, while insuring that they have been thoroughly cleaned. 5.3.28 Daily Cleaning of Fitness Center Exercise Equipment: Wipe down all metal to polish off shoe marks and sweat stains. Clean upholstery and wipe off shroud and side rails of the treadmills, as well as the consoles on all treadmills and other machines to remove sweat and stains, Clean tops of any rubber mats and under each treadmill by extra - vacuuming up the dust and black motor powder. 5.3,29 Da➢v Safety and Precautionary Measures: Secure work area and equipment to prevent passage by the general public and City staff, and denote it as such. Work area and equipment shall stay under that condition until work is complete, equipment is vacated, and passage is safe by the general public and Police Department employees. The proper quantity and type of safety signs, such as "caution wet floor shall be placed by the Proposer's employees every time conditions exist that warrant such signs. Signs are to be picked up and stored in the proper janitor room once the condition no longer exists to warrant such signs. 5.3.30 Daily Clean Uo of Loading Dock: Daily sweep loading dock area and remove accumulated debris. 5.3.31 Weekly, Clean Two (2) Police Lunchroom Refrigerators: (One refrigerator — on Mondays, one refrigerator — on Fridays). Clean interior and exterior of refrigerator surfaces. Dispose of all food and temporary containers. Do not dispose of permanent containers, such as those made of glass or metal, 5.3.32 Weekly Spray Buffin oq f Hard Floors: Clean and restore a uniform gloss and protective finish to resilient tile or terrazzo floors that are finished with a floor finish. All chairs, trash receptacles, etc. shall be tilted or moved where necessary to spray buff underneath," The entire floor shall have a uniform, glossy appearance; free of scuff marks, heel marks, and other stains, and shall be removed from baseboards, furniture, trash receptacles, etc. 5.3.33 Weekly Dusting of Blinds and Draperies: Clean all blinds, shades, and draperies. Care shall be taken not to spread dust into the air. 5.3.34 Weekiv Dustinq of Ceiling Atrium ledges Lunchroom drywall ledges and Wall HVAC Vents: Clean all HVAC vents and area immediately surrounding them. Dust all atrium ledges at the glass/wood railing areas and at the atrium stairs. Dust lunchroom drywall ledges, Care shall be taken not to spread dust into the air. 22 5.3.35 Weekly High Dusting: Remove dust, cobwebs, oily film, etc., from all fixtures and surfaces above 11 feet from the top of the floor. This includes lights, grills, light fixtures, pipes, sprinkler system, cables, ledges, walls, atrium wood and ledges, ceilings, vents, etc. Care shall be taken not to spread dust into the air. Dust free products shall be used such as micro fiber dusting rags. 5.3.36 Monthly Cleaning/Dusting of Trophy Cases: Remove items from trophy cases located on the 1 sc and 2nd floor; wipe down interior shelves, interior/exterior of glass doors. 5.3.37 Monthly Machine Scrubbing of Glazed Tile and Stone Floors: Deep cleaning to be performed in a manner to remove heavy stains, mildew and mineral deposits from the surface. After scrubbing, the surfaces shall be rinsed thoroughly to remove all remaining cleaning solution. After cleaning, the floor and grout shall have a uniform appearance free from film, minerals, deposits, corrosion stains, etc. Areas not accessible with the buffer shall be manually scrubbed with an abrasive pad. Apply sealer to tile areas, after machine scrubbing except in shower areas. 5.3.38 Quarterly Re -Waxing Vinyl & Tile Floors: If there are black marks, marks from chair glides, or imbedded soil in the finish, they shall be removed before re -waxing. A uniform coat of approved floor finish shall be applied. After the finish has dried, the appearance shall be uniform with no visible stress marks, swirls, etc. Remove all stripping or detergent sokition from the baseboards, door, or other non -floor surfaces and in adjacent spaces. 5.3.39 QuarterlyCarpet Cleaninq: Carpet cleaning Is usually done on a quarterly basis, coordinated through the Police Administrative Budget Manager to determine exact cleaning locations. Care shall be taken to insure the carpet is thoroughly cleaned and dry prior to opening the area up to foot traffic. 5.3.40 Quarterly CleaninoiWipe-down of Vehicle Storage Lockers: Wipe down the outside lockers of any dust, dirt, or debris. Care all be taken not to spray any cleaning solution or water directly into the lockers through the open slots. 5.3.41 Strip and Refinish Tile Floors (as neededi: All non -fixed furnishings such as tables, chairs, desks, trash receptacles, storage containers shall be removed prior to stripping unless exempted by the City. Remove all removable marks, heel marks, scuff marks, rust stains, gum and other types of stains and soil. Manual scrubbing devices shall be used in areas inaccessible to the floor machine. 5.3.42 Bi-Annual Window Cleaning: Completely remove dust, cobwebs, smudges, tapes, oil film and other types of soil from all interior windows and partitions. Remove drip and splash marks from all adjacent surfaces. Glass in open space and office partitions, entry glass doors and entry area glass panels are included in this project (including police facility & Jail facility). The two (2) atrium skylights in the ceiling of the police facility, Community Room and Lunchroom skylights, and the exterior of'the facility windows are not included in this project. 5.3.43 Daily Cleaning of Lunchroom: The entire police lunchroom, including cashier, restrooms, eating areas, vending machines, hallway, glass and painted doors, and refrigerators are all included in this contract. Areas should be cleaned so grease, dirt, food particles, trash and other litter are thoroughly cleaned and removed from surfaces. This area needs to remain a healthy and clean environment on a daily basis. 5.3.44 Weekly Hose Wash and Trash Pick Un of Exterior Canine Kennel, Trash Compactor Area, and Loading Docic Using department supplied hose, wash down area into floor 23 drain. Pick up trash. 5.3.45 Stairwells; As needed clean/mop the four cement stairwells located at each corner of the PD Facility. 6.3.46 Dusting and cleaning of other areas as requested: there are several mobile shelving units throughout the Administration building that may require dusting as requested by supervisor. 5.4 Specific areas to be maintained 5.4.1 Jail Facility (on a daily basis) First Floor- Medical Offices- 1H112, 1 H1 14 and 1 H1 15 Central Control Room and 1 employee restroom Kitchen Restroom I and 1C Booking (employee area only) Booking area restrooms 1 D and 1 E Attorney Visitation Watch Commander's office Exterior Jail Sally port Second Floor- All of Jail lobby and 2 public restrooms Exterior entrance area Room #2144 Jail Administrator Room #2145 Jail Manager Room #2149 Jail Manager Jail Briefing/roll call room and 1 employee hallway restroom All of Records and Administration areas including 2 restrooms, hallways and coffee car area, conference room Visitor Hallway Sally port hall and release vestibule (exterior and interior) Third Floor- Medical Offices- Room #3H108, 3H109 Citizen visitation area, including visitor elevator Staff Restroom 3A Room #3H110 Fourth Floor- Medical & Dental Offices- Room #4H108, 4H109 Citizen visitation areas Staff restroom 4A 5.4.2 Police Facility- day use areas First Floor- Room #1113 K-9 Office Room #1159 Building Maintenance Office on Loading Dock Roll -Call Room Room #1219 Property & Facilities Division Commander Men's and Women's locker rooms, rest rooms West men's and women's restroom Second Floor- PD Lobby Room #2136 Patrol Bureau Commander Room #2119 Press Information Officer Room #2122 District Commander Room #2124 District Commander Room #2125 District Commander Room #2128 District Commander Room #2130 Professional Standards Commander Room #2175 Traffic Division Commander 24 Room #2172 Records Manager Room #2161 Station Supervisor Room #2163 Watch Commander Sgt. Office Area West men's and women's restroom Lobby men's and women's restrooms Lunch Room Report Room Hallway between report room and Record's officer counter Records Evidence office area and viewing room Third Floor- Room #3160 District Investigations Division Commander Room #3213 Investigations Bureau Commander Room #3167 CAP Division Commander Special Investigations Area West men's & women's restrooms Fourth Floor- Room #4171 Chief of Police Area: Chief's Office, & restroom, conference room and administrative, clerical and copier areas, and Intelligence Sergeant's Office Room #4164 Room #4166 Room #4167 Room #4166 Room #4160 Room #4162 Room #4156 Room #4151 Room #4157 Computer Services Manager Room #4146 Fiscal office area: file room, Fiscal officer and employees Room #4131 Computer office Room #4155 Crime Analysis Room #4159 Personnel interview room Room #4116 Vacant Room #4119 Communication Division Commander, 2 restrooms, break room, 911 area Room #4224 Training Division Commander Room #4227 Video training area: four (4) rooms Room #4212 Driving simulator room Room # Arrest & Control Training Center Room #4244 Area: seven (7) Professional Standards offices, conference room, file room and reception area 5.4.3 Police Facility- high use areas First Floor- All of Men's and Wornen's locker rooms, restrooms, showers, and sleep centers. Bruce R. Carlson Fitness Center and aerobics room Hallway Room #1119 Roll -Call Room Men's and Women's west side restroom Exterior parking lot and both levels of parking structure 2 Atriums Second Floor- Room #2114 Patrol conference room Suspect interview rooms and mug/print rooms Room #2145 copier room Room #2161 Station Supervisor & juvenile holding rooms 25 Room #2162 Watch Commander's administrative office Room #2163 Watch Commander' Main northlsouth patrol carpeted hallways All of Police Records and Front counter area Lobby and two restrooms Officer report room Hallway to lunchroom Lunchroom and two restrooms Community Room, foyer, and two restrooms Third Floor- Men's and Women's west side restrooms Fourth Floor- All of Communications Division, including office, break room, two restrooms, hallways, and TRU area. 5.4.4 Police Facilitv- general areas All areas highlighted on floorplans, attached to this RFP 5.4.5 Southeast Substation- is to be cleaned five times per week (Monday through Friday) and cleaning shall consist of emptying out trash cans, wiping down work stations, vacuuming and dusting. Hours for this location are flexible. 5.4.6 Westend Substation- is to be cleaned five times per week (Monday through Friday) and cleaning shall consist of emptying out trash cans, wiping down work stations, vacuuming, cleaning the restroom, and dusting. Hours for this location are flexible. 5.4.7 Centennial Training Center. 2,316 square feet. Square footage of 2 classroom trailer — 920 sq foot per classroom. Square footage of restroom trailer — 476. Cleaning shall consist of emptying out trash cans, wiping down work stations, vacuuming, cleaning the restroom, and dusting two times per month. 5.4.8 Evidence Warehouse, Cleaning shall consist of emptying out trash cans, wiping down work stations, vacuuming, cleaning the restroom, and dusting two times per month. 5.5 Staffing 5.5.1 Staffing Requirements- The Proposer shall insure the specified work hours are met at all times. A detailed staffing plan shall be submitted as part of the proposal. Please include plan for Monday -Friday and also weekends and holidays. 5.6 General Work Schedule (Subject to change) 5.6.1 fail Facilitv: All Jail areas shall be cleaned between 6:00 AM and 10:30 PM, seven (7) days a week including Holidays. 5.6.2 Police Facilitv- areas listed in section 5.4 2: Shall be cleaned between 5:30 AM and 2:00 PM, five (5) days a week (Monday -Friday), excluding Holidays. 5.6.3 Police Facilitv- areas listed in section 5.4.3: Shall be cleaned between 2:00 PM and 10:30 PM, seven (7) days a week, including Holidays 5.6.4 Police Facility --general areas highlighted on floorplans: Shall be cleaned five (5) days a week (Monday -Friday) excluding Holidays, between 2:00 PM and 10:30 PM. 5.6.5 City Holidays: Shall be the dates designated by the City to be City holidays: New Year's Day 26 Martin Luther King Day President's Day Memorial Day Independence Day Labor Day Veteran's Day. Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas'Day Holidays falling on weekend days may affect the observance day for the Holiday. The Police Administrative Budget Manager shall supply actual dates of City Holiday's to the Proposer at the start of each calendar year. 6.0 QUALITY CONTROL 6.1 Quality Control Program: Shall be submitted as part of your proposal and shall include at a minimum, the following: 1. Monthly inspection system covering all the services listed in Section 5 of this RFP. It shall specify each office, room and/or general area listed in this RFP and its observed state of cleanliness. 2. Methods for identifying and correcting and correcting deficiencies in quality of service. 3. Proposer shall maintain a file of inspections conducted and when applicable, take corrective action. A copy of each inspection and documented corrective action shall be delivered to the Police Administrative Budget Manager within seven (7) calendar days from the date of, inspection. This collected data shall become part of a general database used by the proposer as a basis of establishing and modifying maintenance procedures. 6.2 Quality Assurance: The Police Administrative Budget Manager or designee shall monitor the Proposer's performance using the agreed upon inspections, standards and schedule as outlined in this RFP. The Police Department staff shall conduct facility inspections and cleaning deficiencies will be noted. A copy of this facility inspection shall be given to the Proposer's on -site supervisor within seven (7) calendar days of the inspection to allow for correction of any noted areas not being cleaned to the levels described in Section 5 of this RFP. If continued deviation from performance standards occur and Agreement Discrepancy Letter shall be prepared by the Police Administrative Budget Manager and issued to the Proposer. Upon receipt of an Agreement Discrepancy Letter, the Proposer shall respond in writing to the Police Administrative Budget Manager or designee within five (5) business days acknowledging the reported problem and presenting a program for immediate correction or presenting contrary evidence. 7.0 ANCILLARY FACILITY INFORMATION 1. There are approximately 725 police department and jail facility perimeter windows to be cleaned (interior of the window only). 2. There are approximately 445 workstations and office desks throughout the police department and jail. 3. There are 10 restrooms in the Jail. 27 4. There are 23 medium to small restrooms to be cleaned seven (7) days -a -week within the police facility, 5� Trash cans: There are approximately 512oKi:o/ww[katcdiun areas that contain 10^VVx 10"Dx 15"H size bullet shaped trash cans. There are approximately 1i5 Peter Pepper 18"D x 31"H fiberglass receptacles with 11 1/4" openings throughout the interior of the fmc||Kx. Other open n0ivo areas, exterior parking and exterior visitor areas ountuio40 Rubbermaid and 55gallon round Brute truohoano. Proposers shall providemonthly and fiscal year pricing, using the attached Cost Summary From, for janitorial maintenance services. Proposers shall submitall pricing separatefrom the other elements of their proposal and they should be properly sealed. (Note: The City accepts only FD.B.Destination Santa Ana, Ca|ifu[nia\, 9.0 ESCALATION CLAUSE The City requires bonofideproof ofcost increases prior toany priceescalation adjustment, ioo|ud|nUanyutaten000da1edmiAiDournvvogoinvreooeu.Anoinirnuno1hidy(30)duynodvonoo notice In writing is required to secure such adjustments. No retroactive pricing adjustments shall bwconsidered. The City shall enforce, adjust, orcancel escalating price agreements ou itsees fit, The netdollar amount of profit shall remain firm during the period of this agreement. Adjustments increasing the proposers profit shall not bmallowed. al] EXHIBIT B SANTA ANA POLICE DEPARTMENT FACILITY SECURITY RULES All contract personnel, including janitorial staff shall adhere to the following rules. 1. Do not admit any person into the police or jail buildings or onto the fenced and gated grounds. 2. Never enter any inhabited or locked areas that contain arrested individuals and always follow the security directions of all police and jail staff. 3. No weapons, drugs, alcohol, pornographic material or other contraband are permitted on facility grounds. 4. You are subject to search, if any police officer or correctional officer deems it necessary to insure facility security rules are being followed. 5. No casual contact or conversation shall take place between you and any suspect, arrestee or inmate. 6. Immediately inform the nearest police officer or jail staff member of any solicitations for contact or conversation by suspects, arrestees, or inmates. 7. In the event of disturbance with the facility, immediately follow the directives of police or jail staff without question. 8. Insure any exterior door you utilize is closed and secured after use. 9. Properly use your issued access cards and keys, keeping them on your person and not loaning it to anyone. Do not leave the premises at any time with you r issued access card or keys with you. They shall be turned into the Police front desk each time you leave the premises. 10. Items including access cards, keys, personal items, uniforms and equipment that are lost, missing or stolen shall be immediately reported to the Police Administration Budget Manager. 11. Do not use any police or jail facility equipment, such as exercise equipment, telephones or sleep center beds for your personal use. There are pay phones available in the lobby. 12. Do not keep or remove from the premises, any items found in trash receptacles or that have been identified as "no longer needed". I have read and received a copy of these Facility Rules. M/-e t . o u (/P4 Print Name (First/Last) 99 Exhibit C Santa Ana Police Department RFP021.077 for Janitorial Services A. Annual Cost (all inclusive annual cost for all locations) 1st Year 2nd Year 3rd Year Total Subtotals $656,920.47 $676,628.09 $696,926.93 $'2,030,475.49 B. Breakdown by Location 1st Year 2nd Year 3rd Year Police Admin and Jail $630,923.86 $649,851.57 $669,347.12 Westend Substation $6,173.27 $6,358.46 $6,549.22 Southeast Substation $6,099.47 $6,282.45 $6,470,93 Centennial Training Center $6,992.81 $7,202.60 $7,418.68 Evidence Warehouse $6,731.07 $6,933.00 $7,140.99 Subtotals $656,920.47 $676,628.09 $696,926.93 $2,030,475.49 C. Breakdown by Cost Category 1st Year 2nd Year 3rd Year Labor $459,693.02 $473,483.81 $487,688.32 Benefits $124,233.78 $127,960,80 $131,799.62 Supplies $19,830.40 $20,425.31 $21,038.07 Other $53,163.28 $54,758.17 $56,400.92. Subtotals $656,920.47 $676,628,09 $696,926.93 $2,030,475.49 Optional Services 1st Year 2nd Year 3rd Year Carpet Cleaning (Price per sq. ft.): $0.140 $0.146 $0.150 Upholstery Cleaning (Price per hour): $30.00 $30,90 $31.83 Steam Cleaning (Price per hour): $75.00 $77.25 $79.57 Day -Porter Services (Price per hour): $28.00 $28,84 $29.71 Subtotals and totals In Sections A, B, and C must match. Digitally signed by Francine R. Francine R. Villareal Villareal ACCOR "® CERTIFICATE OF LIABILITY INSURANCE r�DATIE /07/202DDIYYYY) THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER MARSH USA INC 1717 Arch Street CONTACT NAME: PHONE FAX A/C No Ext : A/C, No): E-MAIL ADDRESS: Philadelphia, PA 19103 Attn: Philadelphia.certs@marsh.com / Fax: (212) 948-0360 INSURER(S) AFFORDING COVERAGE NAIC # INSURER A: Lexington Insurance Company 19437 CN118025105-ALL-STAND-21-22 INSURED Allied Universal Topco, LLC INSURER B : Greenwich Insurance Company 22322 INSURER C : XL Insurance America 24554 (See Attached for Additional Named Insureds) INSURER D : Indian Harbor Insurance Company 36940 161 Washington Street, Suite 600 Conshohocken, PA 19428 INSURER E : N/A N/A INSURER F : COVERAGES CERTIFICATE NUMBER: CLE-006703027-03 REVISION NUMBER: 11 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL INSD SUBR WVD POLICY NUMBER POLICY EFF MM/DD/YYYY POLICY EXP MM/DDIYYYY LIMITS A X COMMERCIAL GENERAL LIABILITY 082695264 01/01/2021 01/01/2022 EACH OCCURRENCE $ 10,000,000 CLAIMS -MADE 1XI OCCUR DAMAGE TO PREMISES( a occurrDence $ 10,000,000 X VIED EXP (Any one person) $ CONTRACTUAL LIABILITY X SIR $1,750,000 PERSONAL & ADV INJURY $ 10,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 10,000,000 POLICY ❑ PRO ❑ LOC JECT X PRODUCTS - COMP/OP AGG $ 10,000,000 $ OTHER: B AUTOMOBILE LIABILITY RAD9437818-04 01/01/2021 01/01/2022 COMBINED SINGLE LIMIT Ea accident $ 5,000,000 BODILY INJURY (Per person) $ X ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ PROPERTY DAMAGE Per accident $ HIRED NON -OWNED AUTOS ONLY AUTOS ONLY UMBRELLALIAB X OCCUR RES943799401 01/01/2021 01/01/2022 EACH OCCURRENCE $ 10,000,000 X AGGREGATE $ 10,000,000 EXCESS LAB CLAIMS -MADE 'EXCESS OF GENERAL LIABILITY DED RETENTION $ $ C C WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y / N ANYPROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? ❑N (Mandatory in NH) NIA RWD3001203-05(AOS) RWR3001204-05(WI) 01/01/2021 01/01/2021 01/01/2022 01/01/2022 X PER OTH- STATUTE ER E.L. EACH ACCIDENT $ 1,000,000 E.L. DISEASE - EA EMPLOYEE $ 1,000,000 If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ 1,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) The City of Santa Ana, its officers, employees, agents, volunteers and representatives are included as additional insured where required by written contract with respect to General Liability and Auto Liability. Liability coverage shall be primary and non-contributory where required by written contract. Waiver of subrogation is applicable where required by written contract. CERTIFICATE HOLDER CANCELLATION The City of Santa Ana SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Risk Management Division THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN 20 Civic Center Plaza ACCORDANCE WITH THE POLICY PROVISIONS. Santa Ana, CA 92702 AUTHORIZED REPRESENTATIVE of Marsh USA Inc. orta Risil:MwagemerdDi isilm Manashi Mukherjee 3kLor z, 3, z REVIEWED & APPROVED BY: @ 1988-2016 ACORD C � '. F P V ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD �'' rusk Management Analyst Named Insured: Allied Universal Topco, LLC Additional Named Insured: Advent Systems, LLC Advent Systems, LLC, dba Allied Universal Technology Services Allied Security Holdings LLC Allied Universal Executive Protection and Intelligence Services, Inc. Allied Universal Holdco LLC Allied Universal Risk Advisory and Consulting Services, Inc. AlliedBarton (NC) LLC AlliedBarton (NC) LLC, dba Allied Universal Security Services AlliedBarton Security Services LLC AllieclBarton Security Services LLC, dba Allied Universal Security Services Apollo Security International, Inc. First Alarm Security & Patrol, Inc. First Alarm Security & Patrol, Inc., dba First Alarm First Alarm Security & Patrol, Inc., dba First Security First Alarm Security & Patrol, Inc., dba First Security Services FJC Security Services, Inc. FJC Security Services, Inc., dba Allied Universal Security Services Guardsmark (Puerto Rico), LLC Guardsmark (Puerto Rico), LLC, dba Allied Universal Security Services, LLC Guardsmark (Puerto Rico), LLC, dba Universal Protection Service, LLC Intelligent Access Systems of North Carolina, LLC Intelligent Access Systems of North Carolina, LLC, dba Allied Universal Technology Services Intelligent Access Systems of North Carolina, LLC, dba Securadyne Systems Mid -Atlantic Peoplemark, Inc. Securadyne Systems Intermediate LLC Securadyne Systems Intermediate LLC, dba Allied Universal Technology Services Securadyne Systems Texas LLC Securadyne Systems Texas LLC, dba Allied Universal Technology Services SFI Electronics, LLC SFI Electronics, LLC, dba Allied Universal Security Systems SFI Electronics, LLC, dba Allied Universal Technology Services SFI Electronics, LLC, dba Universal Protection Security Systems SOS Security LLC SOS Security LLC, dba Allied Universal Risk Advisory and Consulting Services SOS Security LLC, dba Allied Universal Security Services SOS Security LP SOS Security LP, dba Allied Universal Security Services Spectaguard Acquisition LLC Staff Pro Inc. Staff Pro Inc., dba Allied Universal Event Services TSI Security LLC U.S. Security Associates, Inc. U.S. Security Associates, Inc., dba Allied Universal Risk Advisory and Consulting Services �ortaN RAMwag mentDMsian REVIEWED & APPROVED BY. - Risk Management Analyst Universal Building Maintenance, LLC Universal Building Maintenance, LLC, dba Allied Universal Janitorial Services Universal Building Maintenance, LLC, dba Allied Universal Landscaping Services Universal Protection Security Systems, LP Universal Protection Security Systems, LP, dba Allied Universal Security Systems Universal Protection Security Systems, LP, dba Allied Universal Technology Services Universal Protection Service of Canada Corporation Universal Protection Service of Canada Corporation., dba Allied Universal Security Services of Canada Universal Protection Service of Seattle, LLC Universal Protection Service of Seattle, LLC, dba Allied Universal Security Services Universal Protection Service, LLC Universal Protection Service, LLC, dba Allied Universal Risk Advisory and Consulting Services Universal Protection Service, LLC, dba Allied Universal Security Services Universal Protection Service, LLC, dba Allied Universal Security Services, LLC Universal Protection Service, LP Universal Protection Service, LP, dba Allied Universal Risk Advisory and Consulting Services Universal Protection Service, LP, dba Allied Universal Security Services Universal Protection Service, LP, dba Allied Universal Security Services, LP Universal Services of America, LP Universal Thrive Technologies, LLC Universal Thrive Technologies, LLC, dba Allied Universal Monitoring and Response Center Universal Thrive Technologies, LLC, dba Allied Universal Technology Services Universal Thrive Technologies, LLC, dba Thrive Intelligence The below entities are included as insureds effective 01/16/2021: American Security Programs, Inc. SecurAmerica Corporation SecurAmerica, LLC ERMC, LLC ERMC of America, LLC Central Defense Services, LLC Champion National Security, Inc. Northwest Security Services, Inc. Mastermind Inc. �ortaN RAMmWmentDMsian ccREVIEWED & APPROVED BY. - Risk Management Analyst ENDORSEMENT #050 This endorsement, effective 12:01 AM 01l01J2021 Forms part of policy number: 082695264 Issued to: ALLIED UNIVERSAL TOPCO, LLC By: LEXINGTON INSURANCE COMPANY ADDITIONAL INSURED - DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided by the following: GUARDSECURE GENERAL AND PROFESSIONAL LIABILITY COVERAGE FORM A. SECTION II - Who Is An Insured is amended to include as an additional insured a person(s) or organizations) who is required to be added by written contract or written agreement which does not require that a specific form number be used. B. The insurance provided to additional insureds applies only to "bodily injury", "property damage", "professional liability" or "personal and advertising injury" caused, in whole or in part, by: 1. Your acts or omissions; or 2. The acts or omissions of those acting on your behalf In the performance of your ongoing operations for the additional insured; or "your work" performed for that additional insured and included in the "products -completed operations hazard" However: 1. The insurance afforded to such additional insured only applies to the extent permitted by law; and 2. If coverage provided to the additional insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. C. With respect to the insurance afforded to these additional insureds, the following is added to Section III — Limits of Insurance: If coverage provided to the additional insured is required by a contract or agreement, the most we will pay on behalf of the additional insured is the amount of insurance: 1. Required by the contract or agreement; or 2. Available under the applicable Limits of Insurance shown in the Declarations; whichever is less. This endorsement shall not increase the applicable Limits of Insuran c a shown in th e Dec la rations. D. The additional insured must see to it that: 1. We are notified as soon as practicable of an "occurrence" or offense that may result in a claim. 2. We receive written notice of a claim or "suit' as soon as practicable; and 3. A request for defense and indemnity of the claim or "suit' will promptly be brought against any policy issued by another insurer under which the additional insured also has rights an insured or additional insured. E. This insurance is primary to and will not seek contribution from any other insurance available to an additional insured under your policy provided that: 1. The additional insured is a Named Insured under such other insurance; and 2. You have agreed in writing in a contract or agreement that this insurance would be primary and would not seek contribution from any other insurance available to the additional insured. All other terms and conditions remain as written. �ortaN RiskMwaganadDMsiun REVIEWED & APPROVED BY. - Risk Management Analyst LEXD00O21 LX0404 Aothiced RepresonwiYe OR �oRaN Risk MmRgementDMsian REVIEWED & APPROVED BY. - Risk Management Analyst ENDORSEMENT #24 This endorsement, effective 12:01 AM 01J01J2021 Forms part of policy number: 082695264 Issued to: ALLIED UNIVERSAL TOPCO, LLC By: LEXINGTON INSURANCE COMPANY WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US This endorsement modifies insurance provided under the following: SECURITY GUARD GENERAL AND PROFESSIONAL LIABILITY COVERAGE PART SCHEDULE Name of person or Organization: Where required by written contract. (If no entry appears above, information required to complete this endorsement will be shown in the Declarations as applicable to this endorsement) The TRANSFER OF RECOVERY AGAINST OTHERS TO US Condition (Section IV —CONDITIONS) is amended by the addition of the following: We waive any right of recovery we may have against the person or organization shown in the Schedule above because of payments we make for injury or damage arising out of your ongoing operations or "your work" done under a contract with that person or organization and included in the "products -completed operations hazard." This waived applies only to the person or organization shown in the Schedule above. All other terms and conditions remain as written LEXD00O21 LX0404 Authoeized Reprrsmiativv OR Gaunter m. ture l;n states . re spocablel �ortaN } z RAMmaganadDMsiun REVIEWED & APPROVED BY: f R. Vj&wd Risk Management Analyst WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 00 03 13 (Ed.4-84) WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit anyone not named in the Schedule. Schedule Any person or organization where waiver of our right to recover is required by written contract with such person or organization provided such contract was executed prior to the date of loss. This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective 01-01-2021 Policy No. RWD3001203-05 Endorsement No. Insured ALLIED UNIVERSAL TOPCO. LLC Insurance Company Countersigned by XL Insurance America. Inc. WC 00 03 13 (Ed. 4-84) c 1983 National Council on Compensation Insurance. HortaN } z Risk ManagementDMsian REVIEWED & APPROVED BY.- f R. VSA44a Risk Management Analyst ENDORSEMENT# This endorsement, effective 12:01 a.m., January 1, 2021 forms a part of Policy No. RAD943781804 issued to ALLIED UNIVERSAL TOPCO, LLC by Greenwich Insurance Company. THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. CANCELLATION NOTIFICATION TO OTHERS ENDORSEMENT In the event coverage is cancelled for any statutorily permitted reason, other than nonpayment of premium, advanced written notice will be mailed or delivered to person(s) or entity(ies) according to the notification schedule shown below: Number of Days Name of Persons) or Entity(ies) Mailing Address: Advanced Notice of Cancellation: Per the most current schedule maintained by 30 Marsh USA, Inc. and furnished to AXA XL Insurance no less than 45 days prior to the effective date of cancellation. All other terms and conditions of the Policy remain unchanged. IXI 405 0910 2010 X.L. America, Inc. All Rights Reserved. May not be copied without permission. �ortaN ''.'�'�i RiskMwaganadDMsiun REVIEWED & APPROVED BY: Risk Management Analyst ENDORSEMENT #49 This endorsement, effective 12:01 AM 01l01J2021 Forms part of policy number: 082695264 Issued to: ALLIED UNIVERSAL TOPCO, LLC By: LEXINGTON INSURANCE COMPANY AMENDMENT OF CANCELATION CLAUSE ENDORSEMENT This endorsement modifies insurance provided under thefoIlowing: SECURITY GUARD PROFESSIONAL LIABILITY POLICY Section IV — CONDITION #12, Cancellation, is deleted in its entirety and replaced with the following: 1. The first Named Insured shown in the Declarations may cancel this policy by mailing or delivering to us advance written notice of cancellation. 2. We may cancel this policy by mailing or delivering to the first Named Insured, all additional named insureds, and all certificate holder's written notice of cancellation at least: a. 10 days before the effective date of cancellation if we cancel for nonpayment or premium; or b. 90 days before the effective date of cancellation if we cancel for any other reason. It is further understood that ninety (90) will be given for materialchange. 3. We will mail or deliver our notice to the first Named Insured's last mailing address known to us. 4. Notice of cancellation will state the effective date of cancellation. The policy period will end on that d ate. 5. If this policy is canceled, we will send the Named Insured any premium refund due. If we cancel, the refund will be pro rata. If the first Named Insured cancels, earned premium will be calculated in accordance with the customary pro-rata table and procedure, or the Minimum Earned Premium at the inception of the policy shown in of the Declarations, whichever is greater. The cancellation will be effective even if we have not made or offered a refund. 6. If notice is mailed, proof of mailing will be sufficient proof of notice. 7. If we decide to non -renew this policy we will provide the first Named insured with 90-days written notice. 8. It is further agreed that notice of cancellation or non -renewal will be given, in writing, to the Risk management Department. All other terms and conditions remain as written. LEXD00O21 LX0404 Auihw zed RepTestmalive OR CounlersF,gna ufe On aitetes wh.eie ypplicaiblel HortaN Risk MmRgemendDMsian REVIEWED & APPROVED BY: z '; Risk Management Analyst WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 99 06 57 ENDORSEMENT # This endorsement, effective 12:01 a.m. 01-01-2021 forms a part of Policy No. RWD3001203-05 issued to ALLIED UNIVERSAL TOPCO, LLC by XL Insurance America, Inc. THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. CANCELLATION NOTIFICATION TO OTHERS ENDORSEMENT This endorsement modifies insurance provided under the following: WORKERS' COMPENSATION AND EMPLOYERS' LIABILITY INSURANCE POLICY Ed. 12/10 In the event coverage is cancelled for any statutorily permitted reason, other than nonpayment of premium, advanced written notice will be mailed or delivered to persons) or entity(ies) according to the notification schedule shown below: Number of Days Name of Persons) or Entity(ies) Mailing Address: Advanced Notice of Cancellation: Per the most current schedule maintained by 30 Marsh USA, Inc. and furnished to AXA XL no less than 45 days prior to the effective date of the cancellation. All other terms and conditions of the Policy remain unchanged. This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective 01-01-2021 Policy No. RWD3001203-05 Endorsement No. Insured ALLIED UNIVERSAL TOPCO, LLC Insurance Company XL Insurance America, Inc. Countersigned by WC990657 Ed. 12110 2010 X.L. America, Inc. All Rights Reserved. May not be copied without permission. Premium $ Included �ortaN o - `': c'<< Risk MwaganadDiAsiun REVIEWED & APPROVED BY: Risk Management Analyst )GC 414 1013 POLICY NUMBER: RAD943781804 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED This endorsement modifies insurance provided under the following: BUSINESS AUTO COVERAGE FORM MOTOR CARRIER COVERAGE FORM AUTO DEALERS COVERAGE FORM With respect to coverage provided by this endorsement, the provisions of the Coverage Form apply unless modified by the endorsement. Schedule Additional Insureds Work Any person or organization you have agreed to All Operations include as an additional insured under written contract, provided such contract was executed prior to the date of loss. COVERED AUTOS LIABILITY COVERAGE, Who Is An Insured, is amended to include as an "insured" the person or organization listed in the Schedule above, but only with respect to liability for "bodily injury" or "property damage" otherwise covered under this policy caused, in whole or in part, by the negligent acts or omissions of You, while using a covered "auto; or 2. Any other person, except the additional insured or any employee or agent of the additional insured, operating a covered "auto" with your permission; in the performance of your work as described in the Schedule above. In no event shall any person or organization listed in the Schedule become an "insured" pursuant to this Endorsement if such person or organization is solely negligent. IT IS FURTHER AGREED THAT IN NO EVENT SHALL ANY CONTRACT OR AGREEMENT ALTER THE CONDITIONS, COVERAGES OR E)CLUSIONS SET FORTH IN THIS POLICY. All other terms and conditions of this policy remain unchanged. MC 414 1013 ® 2013 XL. America, Inc. All Rights Reserved. May not be copied without permission. Includes copyrighted material of Insurance Services Office, Inc., with its permis ��oRaN } r wAnmaganatDMsiun REVIEWED & APPROVED BY.- p L" R. Vj&wd Risk Management Analyst POLICY NUMBER: RAD943781804 COMMERCIAL AUTO CA 04"1013 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US (WAIVER OF SUBROGATION) This endorsement modifies insurance provided under the following: AUTO DEALERS COVERAGE FORM BUSINESS AUTO COVERAGE FORM MOTOR CARRIER COVERAGE FORM With respect to coverage provided by this endorsement, the provisions of the Coverage Form apply unless modified by the endorsement. This endorsement changes the policy effective on the inception date of the policy unless another date is indicated below. Named Insured: ALLIED UNNERSAL TOPCO, LLC Endorsement Effective Date: January 1, 2021 1-�393:100111 0 Name(s) Of Person(s) Or Organlzadon(s): Any person or organization where waiver of our right to recover is required by written contract with such person or organization provided such contract was executed prior to the date of loss. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. The Transfer Of Rights Of Recovery Against Others To Us condition does not apply to the person(s) or organization(s) shown in the Schedule, but only to the extent that subrogation is waived prior to the "accident" or the 'loss" under a contract with that person or organization. CA 04" 1013 ® Insurance Services Office, Inc., 2011 �oRaN 3 RAMwaganedDMsiun REVIEWED & APPROVED BY: z a 4' PZ. V Risk Management Analyst NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL Contractor Allied Universal Topco, LLC Name: Project A-2021-195 Number: Project Agreement With Allied Universal To Provide Janitorial Name: Services The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: EXPIRATION COI TYPE OF INSURANCE POLICY NUMBER FILE NAME DATE DATE ALLIED AUTOMOBILE LIABILITY RAD943781806 01/01/2024 12/29/2022 UNIVERSAL TOPCO, LLC.pdf ALLIED GENERAL LIABILITY RES943799403 01/01/2024 12/29/2022 UNIVERSAL TOPCO, LLC.pdf WORKERS cert_CLE_City of COMPENSATION AND RWD300120307AOS 01/01/2024 12/29/2022 Santa EMPLOYERS' LIABILITY Ana_6447772_33.pdf Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 1/17/2023 6:39 PM NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL Contractor Allied Universal Topco, LLC Name: Project A-2021-195 Number: Project Agreement With Allied Universal To Provide Janitorial Name: Services The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: EXPIRATION TYPE OF INSURANCE POLICY NUMBER COI DATE FILE NAME DATE cert_CLE_City Of AUTOMOBILE LIABILITY RAD943781807 01/01/2025 12/20/2023 Santa Ana_6755749_13.pdf cert_CLE_City Of GENERAL LIABILITY RE5943799404 01/01/2025 12/20/2023 Santa Ana_6755749_13.pdf cert_CLE_City Of WORKERS COMPENSATION AND RWD300120308ADS 01/01/2025 12/20/2023 Santa EMPLOYERS' LIABILITY Ana_6755749_13.pdf Thank you, A`oRo° CERTIFICATE OF LIABILITY INSURANCE 7OT2 0/202DIYYYY) 0/2026 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT MARSH USA LLC NAME: Marsh I U.S.Operations 30 South 17th Street AICONNo Ext: 866-966-4664 F4Ic,No): Philadelphia,PA 19103 E-MAIL Attn:Philadelphia.certs@marsh.com/Fax:(212)948-0360 ADDRESS: Philadelphia.Certs@marsh.com INSURER(S)AFFORDING COVERAGE NAIC# CN118025105-ALL-STAND-26-27 INSURERA: Indian Harbor Insurance Company 36940 INSURED Allied Universal Topco,LLC INSURER B: Greenwich Insurance Company 22322 (See Attached for Additional Named Insureds) INSURER C: XL Insurance America 24554 161 Washington Street,Suite 600 INSURER D: Indemnity Insurance Company of North America 43575 Conshohocken,PA 19428 INSURER E: XL Specialty Insurance Company 37885 INSURER F: COVERAGES CERTIFICATE NUMBER: CLE-007309485-26 REVISION NUMBER: 9 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR ADDLSUBRTYPE OF INSURANCE INSD WVD POLICY NUMBER POLICY EFF POLICY EXP LTR MM/DDIYYYYI iMMIDDIYYYYI LIMITS A X COMMERCIAL GENERAL LIABILITY RES943799406 01/01/2026 01/01/2027 EACH OCCURRENCE $ 30,000,000 RENTEDDAMAGE TO CLAIMS-MADE X� OCCUR FIR SES(Ea occurre... $ 30,000,000 X CONTRACTUAL LIABILITY MED EXP(Any one person) $ X SIR$1,750,000 PERSONAL&ADV INJURY $ 30,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 55,000,000 POLICY❑ JECT PRO [X] LOC PRODUCTS-COMP/OP AGG $ 55,000,N 000 OTHER: $ B AUTOMOBILE LIABILITY RAD943781809 01/01/2026 01/01/2027 COMBINED SINGLE LIMIT $ 5,000,000 Ea accident X ANY AUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTYDAMAGE $ AUTOS ONLY AUTOS ONLY Per accident L $ D UMBRELLALIAB X OCCUR XSM G72500027 006 01/01/2026 01/01/2027 EACH OCCURRENCE $ 10,000,000 X EXCESS LIAB CLAIMS-MADE Excess of General Liability, AGGREGATE $ 10,000,000 DED RETENTION$ Auto Liability,and Workers'Comp $ C WORKERS COMPENSATION RWD300120310(AOS) 01/01/2026 01/01/2027 X PER oTH- AND EMPLOYERS'LIABILITY STATUTE ER C ANYPROPRIETOR/PARTNER/EXECUTIVE YIN RWR300120410(WI) 01/01/2026 01/01/2027 E.L.EACH ACCIDENT $ 1,000,000 E OFFICER/MEMBER EXCLUDED? N❑ NIA (Mandatory in NH) RWE943548210(CA,OH) 01/01/2026 01/01/2027 E.L.DISEASE-EA EMPLOYEE $ 1,000,000 If yes,describe under 1,000,000 DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ A Professional Liability RES943799406 01/01/2026 01/01/2027 Claim 2,000,000 SIR:$1,750,000 Aggregate 2,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) Additional Named Insured includes:Allied Universal Executive Protection and Intelligence Services Inc dba Allied Universal Janitorial Services City of Santa Ana Police Department is included as additional insured(except for workers'compensation)where required by written contract. Waiver of subrogation is applicable where required by written contract. Liability coverage shall be primary and non-contributory where required by written contract. APPROVED CERTIFICATE HOLDER CANCELLATION By Tu Tran Nguyen at 9:19 am,Mar 09,2026 City of Santa Ana SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Attn:Police Administrative Budget Manager THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN 60 Civic Center Plaza,M-97 ACCORDANCE WITH THE POLICY PROVISIONS. Santa Ana„CA 92701 AUTHORIZED REPRESENTATIVE @ 1988-2016 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: CN118025105 LOC#: Philadelphia ACCOR o ADDITIONAL REMARKS SCHEDULE Page 2 of 2 AGENCY NAMED INSURED MARSH USA LLC Allied Universal Topco,LLC (See Attached for Additional Named Insureds) POLICY NUMBER 161 Washington Street,Suite 600 Conshohocken,PA 19428 CARRIER NAIC CODE EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: Certificate of Liability Insurance Excess Workers'Compensation Policy No.:RWE943548210 Insurer:XL Specialty Insurance Company Effective Dates:1/1/2026-1/1/2027 Limit: Employers Liability Each Accident:$11000,000 Employers Liability Disease-Policy Limit:$1,000,000 Employers Liability Disease-Each Employee:$1,000,000 SIR:$1,000,000 Crime Policy No.:04-173-05-05 Insurer:National Union Fire Insurance Company of Pittsburgh,PA Effective Dates:08/15/2025-08/15/2026 Limit: Employee Theft or Dishonesty:$2,000,000 Clients'Property:$2,000,000 Deductible:$750,000 Contractors Pollution Liability Policy No.:CP013303734 Insurer:Commerce and Industry Insurance Company Effective Dates:01/01/2026-01/01/2028 Limit:$5,000,000 Deductible:$250,000 The General Liability and Professional Liability policies evidenced above share in the limits shown.The limits do not apply separately to the individual coverages ACORD 101 (2008/01) ©2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD Allied Universal - List of Additional Insured Last Updated October 21, 2025 Adesta LLC MG Security Services LLC Allied Universal Compliance and Investigations, Michael Stapleton Associates, Ltd. Inc. Michael Stapleton Associates, Ltd., dba MSA Allied Universal Compliance and Investigations, Security Inc. dibla Advize Health Michael Stapleton Associates, Ltd. dba Allied Allied Universal Compliance and Investigations, Universal Enhanced Protection Services Inc., fka G4S Compliance& Investigations, Inc. MSA Investigations, Inc. Allied Universal Event Services, Inc. MSA Investigations, Inc. dba Allied Universal Allied Universal Facility Solutions, LLC Enhanced Protection Services Allied Universal Finance Corporation MSA Security Canada Limited Allied Universal Holdco LLC MSA Security Limited Allied Universal Sideco, Inc. MSAS Parent Inc. AlliedBarton (NC) LLC Mulligan Security Holdings LLC AlliedBarton (NC) LLC, dba Allied Universal Mulligan Security LLC Security Services Naki Cleaning Services, LLC AMAG Technology, Inc. Partners Group DMS Biocker I, LLC American Security Programs, Inc. Peoplemark, Inc. CDA Incorporated Peoplemark Inc. dba Allied Universal Workforce CDA Incorporated dlbla MaxSent Solutions Clean Sweep Building Services, LLC Renaissance Center Management Company Diversified Maintenance Systems, LLC RONCO Consulting Corporation Diversified Maintenance-RWS, LLC Securadyne Systems Intermediate LLC ❑iversified Maintenance-RWS, LLC d/b/a Securadyne Systems Intermediate LLC, dba Diversified Maintenance Allied Universal Technology Services DMS Management, LLC SOS Security LLC DMS Parent, Inc. SOS Security LLC, dba Allied Universal Risk DMS Parent, LLC Advisory and Consulting Services FJC Security Services, Inc. SOS Security LLC, dba Allied Universal Security FJC Security Services, Inc., dba Allied Universal Services Security Services Spectaguard Acquisition LLC G4S Holding One LLC Staff Pro Inc. G4S Retail Solutions (Canada) Inc. Staff Pro Inc., dba Allied Universal Event G4S Retail Solutions (Canada) Inc. dba Services Deposita, an Allied Universal Company Titania Insurance Co. of America G4S Retails Solutions (USA) Inc. U.S. Security Associates Holding Corp. G4S Retails Solutions (USA) Inc., dba Deposita, Universal Building Maintenance, LLC an Allied Universal Company Universal Building Maintenance, LLC, dba Allied G4S Secure Integration LLC Universal Janitorial Services G4S Secure Integration LLC dba Allied Universal Building Maintenance, LLC, dba Allied Universal Technology Services Universal Landscaping Services G4S Secure Solutions International Inc. Universal Group Holdings LLC G4S Secure Solutions (Puerto Rico)Inc. Universal Protection GP, Inc. G4S Secure Solutions (USA) Inc. Universal Protection Security Systems, LP G4S Secure Solutions (USA) Inc., dba Allied Universal Protection Security Systems, LP, dba Universal Allied Universal Security Systems G4S Technology Software LLC Universal Protection Security Systems, LP, dba Guardsmark (Puerto Rico), LLC Allied Universal Technology Services Guardsmark (Puerto Rico), LLC, dba Allied Universal Protection Service of Canada Universal Security Services, LLC Corporation Guardsmark (Puerto Rico), LLC, dba. Universal Universal Protection Service of Canada Protection Service, LLC Corporation, dba Allied Universal Security International Protective Service, Inc. dlbla IPS Services of Canada Allied Universal - List of Additional Insured Last Updated October 21, 2025 Universal Protection Service of Canada Corporation, dba Allied Universal Technology Services Universal Protection Service, LLC Universal Protection Service, LLC, dba Allied Universal Risk Advisory and Consulting Services Universal Protection Service, LLC, dba Allied Universal Security Services Universal Protection Service, LLC, dba Allied Universal Security Services, LLC Universal Protection Service, LP Universal Protection Service, LP, dba Allied Universal Risk Advisory and Consulting Services Universal Protection Service, LP, dba Allied Universal Security Services Universal Protection Service, LP, dba Allied Universal Security Services, LP Universal Services of America, LP Universal Services of America, LP, dba Allied Universal UPSH Inc. USA GP Sub LLC USA Intermediate, Inc. USAGM Acquisition, LLC Vance Executive Protection, Inc. Vance International Consulting, Inc. POLICY NUMBER: RAD943781809 XIC 414 1013 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURE❑ This endorsement modifies insurance provided under the following: BUSINESS AUTO COVERAGE FORM MOTOR CARRIER COVERAGE FORM AUTO DEALERS COVERAGE FORM With respect to coverage provided by this endorsement, the provisions of the Coverage Form apply unless modified by the endorsement. Schedule Additional Insureds} Work Any person or organization you have agreed to All Operations include as an additional insured under written contract, provided such contract was executed prior to the date of loss. COVERED AUTOS LIABILITY COVERAGE, W ho Is An Insured, is amended to include as an "insured" the person or organization listed in the Schedule above, but only with respect to liability for "bodily injury" or "property damage" otherwise covered under this policy caused, in whole or in part, by the negligent acts or omissions of: 1. You, while using a covered "auto; or 2. Any other person, except the additional insured or any employee or agent of the additional insured, operating a covered "auto'with your permission; in the performance of your work as described in the Schedule above. In no event shall any person or organization listed in the Schedule become an "insured" pursuant to this Endorsement if such person or organization is solely negligent. IT IS FURTHER AGREED THAT IN NO EVENT SHALL ANY CONTRACT OR AGREEMENT ALTER THE CONDITIONS, COVERAGES OR EXCLUSIONS SET FORTH IN THIS POLICY. All other terms and conditions of this policy remain unchanged. ?9C 414 1013 a 2013 XL. America, Inc. All Rights Reserved. Page 1 of 1 VHAR 12/02/2019 May not be copied without permission. Includes copyrighted material of Insurance Services Office,Inc.,with its permission. POLICY NUMBER: RAD943781809 COMMERCIAL AUTO CA04441013 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. WAIVER OF TRANSFER OF RIGHTS OF RECOVER" AGAINST OTHERS TO US (WAIVER OF SUBROGATION) This endorsement modifies insurance provided under the following: AUTO DEALERS COVERAGE FORM BUSINESS AUTO COVERAGE FORM MOTOR CARRIER COVERAGE FORM With respect to coverage provided by this endorsement, the provisions of the Coverage Form apply unless modified by the endorsement. This endorsement changes the policy effective on the inception date of the policy unless another date is indicated below. Narned Insure€: ALLIED UNIVERSAL TOPCO, LLC Endorsement Effective Date: ,January 1, 2026 SCHEDULE Name(s) Of Person(s)Or Organization(s): Any person or organization where waiver of our right to recover is required by written contract with such person or organization provided such contract was executed prior to the date of loss. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. The Transfer Of Rights Of Recovery Against Others To Us condition does not apply to the person(s) or organization(s) shown in the Schedule, but only to the extent that subrogation is waived prior to the"accident" or the "loss" under a contract with that person or organization. CA 04 44 10 13 © Insurance Services Office, Inc., 2011 Page 1 EN DORSENIENT#049 This endorsement, effective on 01101f2026 at 12:01 A.M. standard time, forms a part of Policy No. RES943799406 of the INDIAN HARBOR INSURANCE COMPANY Issued to ALLIED UNIVERSAL TOPCO, LLC THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED-DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided by the following: COMMERCIAL GENERAL LIABILITY COVERAGE FORM A.SECTION II-Who Is an Insured is amended to include as an additional insured a persons)or organization(s)who is required to be added by written contract or written agreement which does not require that a specific form number be used. B.The insurance provided to additional insureds applies only to"bodily injury","property damage", "professional liability"or"personal and advertising injury"caused,in whole or in part,by: 1. Your acts or omissions,or 2. The acts or omissions of those acting on your behalf In the performance of your ongoing operations for the additional insured;or"your work" performed for that additional insured and included in the"products-completed operations hazard" However: 1. The insurance afforded to such additional insured only applies to the extent permitted by law;and 2. If coverage provided to the additional insured is required by a contract or agreement,the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. C.With respect to the insurance afforded to these additional insureds,the following is added to Section III—Limits of Insurance: If coverage provided to the additional insured is required by a contract or agreement,the most we will pay on behalf of the additional insured is the amount of insurance: 1. Required by the contract or agreement;or 2. Available under the applicable Limits of Insurance shown in the Declarations;whichever is less.This endorsement shall not increase the applicable Limits of Insurance shown in the Declarations. MANUS da 2U26 X L America Inc.All Rights Reserved May not be copied without permission Includes copyrighted material of Insurance Services office,Inc.with Its permission D.The additional insured must see to it that: 1. We are notified as soon as practicable of an"occurrence"or offense that may result in a claim. 2. We receive written notice of a claim or"suit"as soon as practicable;and 3. A request for defense and indemnity of the claim or"suit"will promptly be brought against any polity issued by another insurer under which the additional insured also has rights an insured or additional insured. E.This insurance is primary to and will not seek contribution from any other insurance available to an additional insured under your policy provided that: 1. The additional insured is a Named Insured under such other insurance;and 2. You have agreed in writing in a contract or agreement that this insurance would be primary and would not seek contribution from any other insurance available to the additional insured. All other terms and conditions remain as written. NU►Nus LID 2D26 X.L America Inc.All Rights Reserved May not be copied without permission Includes copyrighted material of Insurance services Office,Inc.with Its permission ENDORSEMENT#024 This endorsement, effective on 01/01/2026 at 12:01 A.M. standard time,forms a part of Policy No. RES9437WO6 of the INDIAN HARBOR INSURANCE COMPANY Issued to ALLIED UNIVERSAL TOPCO, LLC THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE FORM SCHEDULE Name of person or Organization: Where required by written contract. Iif no entry appears above, information required to complete this endorsement will be shown in the Declarations as applicable to this endorsement) The TRANSFER OF RECOVERY AGAINST OTHERS TO US Condition(Section IV—CONDITIONS)is amended by the addition of the following: We waive any right of recovery we may have against the person or organization shown in the Schedule above because of payments we make for injury or damage arising out of your ongoing operations or"your work"done under a contract with that person or organization and included in the"products-completed operations hazard."This waived applies only to the person or organization shown in the Schedule above. All other terms and conditions remain as written. MANUS @2026 K L.America Inc.All Rights Reserved May not be copled without permission Includes copyrighted material of insurance Services Office,Inc.with Its permission WORKERS COMPENSATION AN❑ EMPLOYERS LIABILITY INSURANCE POLICY WC 00 03 13 (Ed. 4-84) WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit anyone not named in the Schedule. Schedule Any person or organization where waiver of our right to recover is required by written contract with such person or organization provided such contract was executed prior to the date of loss. This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective 01-01-2026 Policy No. RWD3001203-10 Endorsement No. Insured Allied Universal Topco, LLC Insurance Company Countersigned by XL Insurance America, Inc. WC 00 03 13 (Ed. 4-84) '0 1983 National Council on compensation Insurance. WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 00 03 01 A (Ed. 2-89) ALTERNATE EMPLOYER ENDORSEMENT This endorsement applies only with respect to bodily injury to your employees while in the course of special or temporary employment by the alternate employer in the state named in Item 2 of the Schedule. Part One (Workers Compensation Insurance) and Part Two (Employers Liability Insurance) will apply as though the alternate employer is insured. If an entry is shown in Item 3 of the Schedule the insurance afforded by this endorsement applies only to work you perform under the contract or at the project named in the Schedule. Under Part One (Workers Compensation Insurance)we will reimburse the alternate employer for the benefits required by the workers compensation law if we are not permitted to pay the benefits directly to the persons entitled to them. The insurance afforded by this endorsement is not intended to satisfy the alternate employers duty to secure its obligations under the workers compensation law. We will not file evidence of this insurance on behalf of the alternate employer with any government agency. We will not ask any other insurer of the alternate employer to share with us a loss covered by this endorsement. Premium will be charged for your employees while in the course of special or temporary employment by the alternate employer. The policy may be canceled according to its terms without sending notice to the alternate employer. Part Four (Your Duties If Injury Occurs)applies to you and the alternate employer. The alternate employer will recognize our right to defend under Parts One and Two and our right to inspect under Part Six. Schedule 1. Alternate Employer Address Only those alternate employers that require this coverage to apply. 2. State of Special or Temporary Employment All States listed in Item 3A of the Information Page except AK, HI, MI, OK&TX. 3. Contract or Project If Any This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective 01-01-2028 Policy No. RWD3001203-10 Endorsement No. Insured ALLIED UNIVERSAL TOPCO,LLC Insurance Company Countersigned by XL Insurance America,Inc. WC 00 03 01 A (Ed. 2-89) 0 1984,1888 National Council on compensation Insurance.