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Home My WebLink AboutLEXISNEXIS COPLOGIC SOLUTIONS INC. (2)N-2022-131-01 & LexisNexis- I Coplogic" solutions INSURANCE NOT REQUIRED WORK MAY PROCEED Order No. 1A CLERK OF COUNCIL LexisNexis® Desk Officer Reporting System (DORS) DATE: This Order No. lA ("Order") is entered into this 7`^ day of April, 2022 ("Order Effective Date") between City of Santa Ana ("Agency") and LexisNexis Coplogic Solutions Inc. ("Provider") and subject to the terms and conditions of the Law Enforcement Agreement effective April 7, 2022 ("Agreement") between the Parties. This Order supersedes Order No. 1, dated pp January 1, 2019. p0r 0: %f6au.1. TERMS AND CONDITIONS. All of the terms and conditions contained in the Agreement shall remain in full force and %Jjme Cj,.JJ � effect and shall apply to the extent applicable to this Order except as expressly modified herein. To the extent that the terms and conditions of this Order are in conflict with the terms and conditions of the Agreement, or any other incorporated item, this Order shall control. Capitalized terms used herein but not defined shall have the same meaning as set forth in the Agreement. N N2. DESCRIPTION OF SERVICES. Provider, as part of its business has developed and makes available to law enforcement N entities an online citizen reporting system called LexisNexis® Desk Officer Reporting System ("DORS") enabling .—y individuals, retail companies and other organizations to file reports, crime tips and other forms online to law enforcement. Y 3. SCOPE OF SERVICES. Provider agrees to provide the following Services to Agency subject to the provisions of this Order. Except as provided by Section 2.2. of the Agreement, any change to the Services as set forth in this Order that occur after the Order Effective Date must be made by amendment to this Order, signed by both Parties. Provider will provide the following Services described below subject to Agency's technology capabilities, processes, and work -flow functionality. 3.1. Services. DORS uses the 12EE standard. DORS is designed to gather information on incidents from a member of the general public (user) via an SSL connection. DORS will issue a temporary report number to the user and place the temporary report into an administrative holding area for review and modification by appropriate Agency administrator. An email is generated to the user that the report has been submitted. The Agency administrator logs in via an SSL connection and approves, rejects, edits or prints reports as appropriate. Rejecting a report deletes it from the DORS system and sends an appropriate email to the user. Approving the report issues a number, places it in a queue to be exported (as determined during implementation), and sends an appropriate email to the user. The Agency administrator and user can download the approved report and/or print the approved report out. Provider shall provide Report distribution services as set forth in in Section 5 of the Agreement, including an on-line Report distribution website such as LexisNexis®BuyCrash.com (or its successors). 3.2. Setup and Access. Agency Responsibilities. a) Coordinate with Provider to establish dates for deployment within the DORS implementation schedule tab; b) Provide images for (i) website header image (ii) temporary citizen report image and (iii) final printed PDF report image; c) Load provided HTML pages onto Agency website which links to Provider's servers for the Services; d) Provide Provider with the schema for the desired file format and/or database schema; e) Enable Provider read /write access and test environment with current configuration f) Enable Provider VPN access to the exporter, RMS application(s), and other information required for report bridge installation; g) Provide timely responses to Provider's questions, which may arise during the setup and configuration process. Confidential and Proprietary Information of LexisNexis DORS Order Q1.v1.21haw02072022 Page 1 of 3 � v404 LexisNexis, I Coplogic"solutions Provider Responsibilities. a) Coordinate with Agency to establish schedule for deployment within the DORS implementation schedule tab. b) Register Agency within Provider's network and load Agency provided images into Agency's implementation of DORS. c) Provide Agency with administrator password and credentials for the Services. d) Provide Agency with sample operational directives, deployment strategies and sample press release. e) Provide Agency with suggestions for the successful deployment of the Services. f) Provide Agency with instructions on the easy setup of a kiosk for Agency's headquarters lobby, etc. Completion Criteria. This task is considered complete after Provider has delivered listed materials. 3.3. Configuration. Agency Responsibilities. a) Coordinate with Provider for web training session on administering the program, using the dynamic creation tools, "Triple Lock" login features, user account including deploying the "Secure side filing feature". b) Using the administrator account, login in and configure the code tables, crime types, user account, and dynamic content for Agency. c) Test the optional interface with the RMS application. d) Review resulting files with Provider, document any problems, and collaborate with Provider on a plan for corrective action(s). e) Provide necessary files for RMS integration. Provider Responsibilities a) Coordinate with Agency for web training session on administering the program, using the dynamic creation tools, "Triple Lock" login features, user account including deploying the "Secure side filing feature". b) Configure export routine for the optional RMS Interface with information provided. c) Review resulting files with Agency, document any problems, and collaborate with Agency on a plan for corrective action(s). Completion Criteria This task is considered complete when the DORS is accessible on Provider's web server and reports can be filed and interfaced into the RMS (optional). 3.4.Support and Maintenance. Provider will provide Support and Maintenance Services in accordance with the terms and conditions set forth in Section 3 of the Agreement. 3.5. Pursuant to Section 2.1 of the Agreement, Agency agrees that it shall not use the Services for marketing or commercial solicitation purposes. 3.6. As provided by Section 7.1 of the Agreement, Agency acknowledges that certain Services provided under this Order may include the provision of certain personal information data obtained from the state Department of Motor Vehicles ("DMV Data") and that such DMV Data may be governed by the Federal Driver's Privacy Protection Act, (18 U.S.C. § 2721 et seq.) and related state laws (collectively, the "DPPA"), and that Agency is required to comply with the DPPA, as applicable. Agency certifies it has a permissible use under the DPPA to use and/or obtain such information and Agency further certifies it will use such information obtained from Services only for the permissible purpose selected below or for the purpose indicated by Agency electronically while using the Services, which purpose will apply to searches performed during such electronic session: Confidential and Proprietary Information of LexisNexis DORS Order Q1.v1.21haw02072022 Page 2 of 3 & LexisNexis, I Coplogic"Solutions Please check one below (required): 1. No permissible use. X 2. Use by a government agency, but only in carrying out its functions. 4. TERM AND TERMINATION. This Order shall commence upon the Order Effective Date and shall continue for an initial term of twenty-four (24) months ("Initial Term"). S. FEES AND PRICE ADJUSTMENTS. The Fees for the Services shall be subject to the terms set forth in Section 4 of the Agreement. 5.1 No reports will be sold under this Order. 5.2 Annual Fee. Parties agree and understand that services were provided by Provider to Agency for the period of November 1, 2021 through the effective date of this Order, which are subject to the terms of the Agreement. Payment for those services shall be compensated by Agency in accordance with the Agreement in the amount of Nineteen Thousand Seven Hundred Fifty-two Dollars and 55/100 ($19,752.55), which provides for services through October 31, 2022. This Annual Fee shall be invoiced at the effective date of this Order. For the period of November 1, 2022 through October 31, 2023, the Fee shall be Twenty Thousand Seven Hundred Forty Dollars and 18/100 ($20,740.18). The Annual Fee shall be invoiced at the beginning of each Renewal Term and according to the Agreement. The total amount for the license fees for the period of November 1, 2021 through October 31, 2023 shall not exceed Forty Thousand Four Hundred Ninety Two Dollars and 73/100 ($40,492.73). IN WITNESS WHEREOF, the Parties have caused this Order to be executed by their respective authorized representatives as of the Effective Date. Agency: City of Santa Ana Signature: see attached signature page Printed Name: Title: Date: Confidential and Proprietary Information of LexisNexis DORS Order Q1.v1.21haw02072022 Provider: LexisNexis Cooppllogic Solutions Inc. Signature: C Printed Name: William S. Madison Title: Executive Vice President Date: 04/25/2022 Page 3 of 3 N-2022-131-01 LexisNexis — Coplogic Solutions (DORS Order No. IA) IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: DAISY GOMEZ Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: jajl—� Tamara Bogosian Senior Assistant City Attorney CITY OF SANTA ANA STINE RIDGE City Manager RECOMMENDED FOR APPROVAL: C;1 Valentin Chief of Police