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HomeMy WebLinkAboutCITY NET (KINGDOM CAUSES, INC.) (8)INSURANCE ON FILE WORK MAY PROCEED A-2022-139-01 UNTIL INSURANCE ; X K;„ , -.-Zo-- CLERK OfCOUNCu DATE: AUG 16 2022 FIRST AMENDMENT TO HOMELESS HOUSING, ASSISTANCE AND o; CPA(,&ri � (S,v� PREVENTION SUBCONTRACTOR AGREEMENT T IS FIRST AMENDMENT to the Homeless Housing, Assistance and Prevention Subcontractor Agreement is entered into on July 19, 2022, by and between Kingdom Causes, Inc., dba City Net, a California nonprofit corporation ("Subcontractor"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"). RECITALS A. The parties entered into Agreement No. A-2021-197-01, dated October 6, 2021, by which Contractor agreed to use Homeless Housing, Assistance and Prevention Program ("HHAP") funds to provide homeless street outreach and engagement in the City of Santa Ana ("Agreement'). B. In accordance with the terms and conditions of said Agreement, the Parties desire to amend: Section I — Scope of Services, to update the Scope of Work; Section 2 — Term, to extend the term of said Agreement; and Section 3 — Disbursement and Funds, to increase the maximum amount of Compensation for said Agreement. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions of said Agreement, except as herein modified, the parties agree as follows: 1. Section 1, SCOPE OF SERVICES, shall be amended to replace the Scope of Work attached to the Agreement as Exhibit B with the Scope of Work attached herewith as Exhibit B-1. 2. Section 2, TERM, shall be amended to extend the term of the Agreement through December 31, 2022. The term of the Agreement shall also cover any services provided since July 1, 2022. 3. Section 3(a), DISBURSEMENT AND FUNDS, shall be amended to increase the maximum amount of compensation by $349,999.08, such that the total sum to be expended under said Agreement shall not exceed $649,999.08 during the term of said Agreement. This total not to exceed amount of compensation is not guaranteed to Subcontractor. Rather, Subcontractor will only be paid for sufficient services provided during the term of said Agreement. Once said Agreement is terminated, the City shall not be responsible for any further payments to Subcontractor other than payment for services provided by Subcontractor during the term of the Agreement. 4. Except as modified by this First Amendment, all terms and conditions of said Agreement shall remain in full force and effect. Page I of A-2022-139-01 IN WITNESS WHEREOF, the Parties hereto have executed this First Amendment to said Agreement on the date and year first written above. ATTEST )cAaerk of the Cowtcil APPROVED AS TO FORM SONIA R. CARVALHO City At c By: _.. Kyu�t C) [ud�r Assistant City Attorney RECOMMENDED FOR APPROVAL �k STEVEN A. MENDOZA Executive Director Community Development Agency CITY OF SANTA ANA KRIS IINE RIDGE City Manager CITY NET �� Ba Fieldl!Mlk Fxecutkc Director Pagc 2 oC3 KINGCAU-t1 DigitallyriWp RAS AC�Oita° CERTIFICATE OF LIABILITY IJN j& by A gP@T31812022 _ 3/8/2 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON T,E �yy,, ppig .�,QO{LLDEEgR.., THIS BELOW. THIS CERTE DOES IFICATE CATEOT F F IINSURANCE DOES NOTVELY OR LY AMEND, CONSTI UTEXAEND OR CONTRAArE� IF' !P-14A�ii�.,R441(A�LTlktk¢I51 REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. 7 (� IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the poliey(tes) must have ADDITIONA'. INSURED p 4011t s o� r b 7n orsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may. squire an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsements , PRODUOER License# OD79617 Ro oT Magda Contreras WBA Insurance 13304 Philadelphia St Suite 200 Whittier, CA 90601 I{ONE Na x &,Ext: (562) 789-5704 (Fkx No; 562) 789-5804 ss: magda@wbainsurance.com INSURERS AFFORDING COVERAGE NAIC# INSURERA: Philadelphia Indemnity Insurance Company 18058 INSURED INSURER B; INSURER C I Kingdom Causes CRIB City Net 4608 Atlantic Avenue, Ste 202 Long Beach, CA 90807 INSURER O; INSURER E; INSURERF: COVERAGES CERTIFICATE NUMRFR' REVISION N (RAMC o. THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS, INSR LTRO TYPE OF INSURANCE ADDL SUSS Me POLICYNUMBER POLICY EFF (MWDDNYYYI POLICY EXP flMMIDD0YYYY%LIMITS A X COMMERCIAL GENERAL LIABILITY CLAIMS -MADE OCCUR X PHPK2368078 1/1112022 111112023 EACH OCCURRENCE $ 2,000,006 pRENIISES�E cTErenr $ 100,000 MED EXP (Any one oersan $ 5,000 PERSONAL &ADV INJURY $ 2,000,000 GEN% AGGREGATE LIMIT APPLIES PER: X POLICY jDOg � LOD GENERAL AGGREGATE 410001000 PROOUCTS-COMPIOPAGG 4,000,000 — OTHER---NF-I— A AUTOMOBILE LIABILITY _OEggwl %SINGLE LIMIT 1,000,DD6 BODILY INJURY Per arson $ X ANY AUTO OWNED SCHEDULED AUTOS ONLY AUUoTNNOSWW�� AUR1i X MUSTS S X PHPK2368078 1/1112022 111112023 BODILY INJURY Perewitlent $ 1PEIIE nt AMAGE $ ' $ UMBRELLA LIAO OCCUR EACH OCCURRENCE $ AGGREGATE $ EXCESS HAS CLAIMS -MADE DED RETENTIONS WORKERS ND EMPLCOMPENSATION YERS LIABI LIABILITY YIN ANY PR�OPREIEFOpRR/PARTNERIEXECUTIVE (M ntlatory In NHi EXCLUDED? n oyea, describe under DESCRIPTION OF OPERATIONS below NIA TH STATU OEq E.L. EACH ACCIDENT $ E.L. DISEASE � EA EMPLOYE $ E.L. DISEASE. POLICY LIMIT $ A Professional Liab!li X PHPK2388076 1111/2022 1/11/2023 Claims Madel2mil agg 2,000,000 A SexuallPhysicalAbuse X PHPK2368078 1111/2022 1/11/2023 Or Molestation -Occur DESCRIPTION OF OPERATIONS LOCATIONS I VEHICLES ACORD 1e1,Additiaml Remarks Schedule, may bealtached fmom spacels required) 10 Days Notice of Cancellation for non-paymen 130 Days Notice other than non-payment- Coverage is Primary & Nan -Contributory, Waiver of Subrogation Included. The City of Santa Ana, Its officers, employees, agents, volun tears & representatives are named additional insured with respects to the operations of the named insured per the attached CG20260413 endorsement. Such insurance is primary and non-contributory. SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE City of Santa Ana THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Risk Management Division ACCORDANCE WITH THE POLICY PROVISIONS. 20 Civic Center Plaza, 4th floor Santa Ana, CA 92701 AUTHORIZED REPRESENTATIVE e0- xa PJAMarugmeatDmilm EVIEW RED&APPROVm BY: ACORD 25 (2016103) 01988-2015 ACORD I I A'e fA rks The ACORD name and logo are registered maoPACORD alsk Managemem",d,ust Policy Number PHPK2368078 Philadelphia Indemnity Insurance Co. THIS ENDORSEMENT CHANGES THE POLICY, PLEASE READ IT CARErULLY. PRIMARY AND NONCONTRIBUTORY - OTHER INSURANCE CONDITION This endorsement modifies Insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART The following Is added to the Other Insurance Condition (2) You have agreed in writing in a contract or agree. and supersedes any provision to the contrary: ment that this Insurance would be primary and would not seek contribution from any other in. Primary And Noncontributory Insurance surance available to the additional insured. This Insurance is primary to end will not seep con- trihutlon from any other Insurance available to an additional Insured under your policy provided that: (1) The additional Insured Is a Named Insured under such other insurance; and CG 20 0104 13 ® Insurance Services Office, [no., 212 Insured .p RI jEo & ge/nervkvED B . RE`nt�o & Aeraovm Rr: t Rya a�aauaEn NUNManagementSpeol w POLICY NUMBER: COMMERCIAL GENERAL LIABILITY CG 20 26 0413 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - DESIGNATED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART SCHEDULE Name Of Additional Insured Person(s) Or Organl ion(s): All Persons or organizations where required by written contract Information required to complete this Schedule if not shown above will be shown In the Declarations. A A. Section II — Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising Injury" caused, In whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: 1. In the performance of your ongoing operations; or 2, In connection with your premises owned by or rented to you. However: 1. The insurance afforded to such additional insured only applies to the extent permitted by law; and 2. If coverage provided to the additional Insured Is required by a contract or agreement, the Insurance afforded to such additional Insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. B. With respect to the insurance afforded to these additional insureds, the following is added to Section III — Limits Of Insurance: If coverage provided to the additional insured is required by a contract or agreement, the most we will pay on behalf of the additional Insured is the amount of insurance: 1. Required by the contract or agreement; or 2. Available under the applicable Limits of Insurance shown in the Declarations; whichever is less. This endorsement shall not increase the applicable Limits of Insurance shown In the Declarations. CG 20 26 0413 © Insurance Services Office, Inc., 2012 . m.n RleleMunggemenk Division REvlmopp&AaraovmRv: RB4 Nlilnslg,,eRlent Speel6dUt WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 04 03 06 (Ed. 4-84) WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT— CALIFORNIA We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you per- form work under a written contract that requires you to obtain this agreement from us,) You must maintain payroll records accurately segregating the remuneration of your employees while engaged In the work described in the Schedule, The additional premium for this endorsement shall be 0 . 02 0 % of the California workers' compensation premium otherwise due on such remuneration. Schedule Person or Organization Blanket Waiver of Subrogation as required by written Job Description contract This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy,) Endorsement Effective Date: 03/01/2022 Policy No. SATIS0488700 Endorsement No. PolioyEffectiveDate: 03/01/2022 to03/01/2023 Premium$ Insured: Kingdom Causes, Inc DBA: City Net Carrier Name / Code: Service American Indemnity Company Countersigned by .sans RlckMmugmient111110 WC 04 03 06 � Rammn&APPRove]91". (Ed. 4-84) i� tils�cMma�emen[SpechYlst KINCA-1 OP ID: CW A�W R CERTIFICATE OF LIABILITY INSURANCE DATE 4/2022Y) 03/14/2022 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsements . PRODUCER 314-746-4700 Digital Insurance LLC formerly Huntlelgh McGehee 8236 Fors h Boulevard, #1200 Clayton, 0 83106 Daniel L. Stevens 033 JACT Daniel L. Stevens PHoNEo 314-746.4700 pAX 314-889-3700 A/C N, Ext: IA/C, No): ,�� ass• INSURERS AFFORDING COVERAGE NAIC# INSURERA: Service American Indemnity CO 39152 KinggL�om Causes Inc dba City Net King INSURERS; INSURERC: 4608 Atlantic Avenue Long Beach, CA 90807.1602 INSURER D INSURER 9, INSURER F; COVERAGES CFRTIFICATE r4IIMRFR• REV!91OM MUBBO eo. THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT 7' RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. I�TR TYPE OF INSURANCE ObL UBR p POLICY NUMBER PbLlp EPF POLICY EXP I LIMITS _ COMMERCIAL GENERAL LIABILITY CLAIMS MADE OCCUR ! I EACIi OCCURRENCE DAMAGE_ TO RENTED-- PREMISES Ea eccarence _ MED EXP An one arson _ I $ PERSONAL& ADV INJURY AGGREGATE U MIT APPLIES PER: POLICY j pq' LOC GENERALAGGREGATE $ BERL PRODUCTS COMPIOPAGG $ _ OTHER: AUTOMOBILE LIABILITY EO..I Ident) ED SINGLE I�IMIT BODILY INJURY Per pamend$ ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY Per aooldent pp AUTOS ONLY A�TOS ONLY P 01` FRJ nt AMAGE _ $ $ —.. UMBRELLA LAB OCCUR EACH OCCURRENCE AGGREGATE $ EXCESS LIAB jCLAIMS-MADE DED RETENTION A WORKERSCOMPENSATION ANYCPRNOPREIE7g0�RqIPARTNEPJEXECUTIVE YIN l I antlatcry In NH EXCLUDED? If yes, describe under DESCRIPTION OF OPERATIONS below N f A Y SATISO488700 03/01 @022 03/0112023 X PTTUTS EF E.L. EACH ACCIDENT 1 000,000 r E.L. DISEASE, FA EMPLOYE FA EMPLOYES �__ 1,090,000 E.L. DISEASE - POLICY LIMIT 1,000,900 17 1 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACCORD 101, Additional Remarks Schedu to, may be attached If more apace Is required) Blanket Waiver of Subrogation applies where required by written contract. City of Santa Ana Risk Management Division 20 Civic Center Plaza, 4th FL Santa Ana, CA 92701 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS, AUTHORIZED REPRESENTATIVE q.n L ACORD 26 (2016/03) ©1988-2015 ACORD The ACORD name and logo are registered marks of ACORD � yBen REVIEWER& APPRn32emeMBlon WEDOVm BY: t � 8°PW+�9 rfQ$VA6�} Rhlc Mana{IemmTt SDeclaUst LLi .s .........nnn,.nr ... . ,v,.....p EXHIBIT B-1 SCOPE OF WORK Page 3 of 3 City Net Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) Project Overview Building on the successful 2021 pilot project, and utilizing ESG and HHAP funding, City Net will . provide street outreach and engagement services through the Santa Ana Multidisciplinary Response Teams (SMART) in 2022 and 2023. In partnership with the Santa Ana Police Department, Santa Ana Community Development, and city departments such as Code Enforcement and Public Works, City Net will staff and deploy SMART teams in responding to homeless calls for service though street outreach and engagement, 14 hours per day, seven days a week. The SMART Teams will address non -emergency homeless calls to increase outreach focused on providing services, addressing mental health, connecting clients to housing and helping more people out of homelessness. Through live dispatch (during operational hours) City Net will deploy multi -disciplinary teams of homeless services professionals to respond to homeless services calls received from the Santa Ana Police Department dispatch, My Santa Ana app (application, online and phone referrals), direct community calls through the City Net Outreach Line, and through proactive engagement by SMART teams. Deliverables (see endnotes for descriptions of terms below) Monthly Goal Annual Goal Outreach Contacts' 300 3,600 COVID-19 Engagements') 250 3,000 Phone Calls Dispatched 850 10,200 Case Management01 85 1,020 Street Exits'v 70.83 850 Description of Services Street Outreach Street outreach is service delivery to engage homeless neighbors through the process of rapport - building for the purpose of connecting them with emergency shelter, housing, critical services, and providing urgent, non -facility -based care such as medical health treatment, mental health treatment, counseling and other services essential for achieving independent living, Street outreach activities help homeless neighbors begin the process of obtaining appropriate supportive services, including assistance in obtaining permanent housing. Street outreach can be viewed as a "service in itself" and "a process of building a personal connection that may play a role in helping a person improve his or her housing, health status, or social support network" which "involves creativity, flexibility, may take City Net —611 W. Civic Center Drive, Suite 400, Santa Ana, CA 92705 N=4 Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) months or years, and involves establishing a relationship" to connect a client to services'. Outreach is Integrated into the County Coordinated Entry System (CES) and Homeless Management Information System (HMIS) to provide entrance to and service navigation within the Continuum of Care (CoC) and its resources. Engagement Engagement services are activities to locate, identify, and build relationships with homeless neighbors to offer support, intervention, and connections with homeless assistance programs and/or mainstream social services and other housing programs. Specific activities may include: • Conducting an initial assessment of client needs and eligibility • Providing informal crisis counseling • Addressing urgent physical needs, such as providing meals, blankets, clothes, or toiletries • Actively connecting and providing information and referrals to needed services • Making formal referrals into the city and/or CoC shelter and housing system Case Management Case management activities assess housing and service needs and arrange, coordinate and/or monitor the delivery of individualized services. Specific activities include: • Assessment and Intake using HMIS • Conducting initial evaluations including verifying and documenting eligibility • Developing/securing/coordinating services • Helping obtain Federal, State, and local benefits • Monitoring and evaluating program participant progress in particular programs • Providing information and referrals to other providers • Developing an individualized housing stabilization plan Housing Navigation City Net will partner with local agencies and will deploy its own housing navigators who will acquire documentation and complete forms required for housing. Housing navigation also involves housing search which includes attending property owner meetings, setting appointments, and assisting with paperwork related to housing applications. Other services include coordinating moving arrangements for the client and setting up utilities, as well as mediation with property owners on behalf of the client. 1 Olivet J, Bassuk E, Elstad E, Kenney R & Jassil L (2010) Outreach and Engagement! n Homeless Services: A Review of the Literature. The Open Health Services and Policy Journal, 3, 53-70 City Net-611 W. Civic Center Drive, Suite 400, Santa Ana, CA 92705 6 City Net Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) Transportation Through use of privately leased vans and/or transportation services, City Net will engage in: • Transporting unsheltered people to emergency shelters, emergency health; emergency mental health, or other service facilities • Provision of public transportation for participants • Transportation costs (bus tickets, gas, minor car repairs, etc.) to assist homeless neighbors to relocate out of the region, provided they have permanent housing there • Assisting program participants to use public transportation Emergency Health/Mental Health City Net will refer homeless neighbors to emergency health and/or emergency mental health services to the extent that other customary emergency health services and treatments are unavailable or inaccessible to the homeless neighbor. A referral example is outpatient treatment of urgent medical conditions by licensed medical professionals in community -based settings (e,g., streets, parks, and campgrounds) to those eligible participants unwilling or unable to access emergency shelter or an appropriate healthcare facility, Services for Special Populations Services for special populations are essential services that have been tailored to address the special needs of homeless youths, victims of domestic violence, dating violence, sexual assault, or stalking, including connections to services offered by rape crisis centers, domestic violence shelters, and other organizations that serve persons who meet the HUD homeless definition and have special needs. Food and Emergency Services Food and other emergency services will be given to clients primarily as they first move into housing and for emergency circumstances. During the duration of their tenancy, clients will be connected food banks and service agencies in the community as their primary resource for emergency needs. City Net Data Collection Policy The information City Net collects about individuals and families who access our services is confidentially stored in a local electronic database called the Homeless Management Information System (HMIS). HMIS securely records information (data) about people accessing housing and homeless services, which may include, but is not limited to, names and contact information, birthdates, demographic information, self -reported medical information, Veteran status, disability status, etc. Underthe HMIS Data -Sharing Agreement, the individual client data of those who consent to have their information stored in HMIS is only viewable by qualified staff at each participating agency. In order to participate in HMIS, leaders at each agency must sign an Agency Agreement that City Net-611 W. Civic Center Drive, Suite 400, Santa Ana, CA 92705 City Net Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) includes a commitment to protecting client data and maintaining confidentiality, and agency staff must pass multiple trainings that each go over the Importance of client privacy. City Net is accountable to our HMIS Data -Sharing partners, to the local County, to our local Continuum of Care, and to the Department of Housing and Urban Development (HUD) to maintain the privacy and security of the confidential personal information we collect about our clients and their families. Aside from these legal and funding -related obligations, we also believe we have an ethical responsibility to our clients to not share their personal data in ways to which they've not agreed. To ensure City Net's commitment to excellent data collection, privacy and security, analysis and reporting practices, City Net does not authorize external agencies to complete these functions on our behalf except in very limited circumstances and only with prior written approval and with City Net's full participation in all data reporting and analysis. This is so that City Net can responsibly provide context and analysis for the data City Net collects within collaborative efforts to coordinate the most effective services for our homeless neighbors, better understand homelessness in our community, assess the types of resources needed in our local area, and participate in generating aggregate statistical reports to HUD, which help to improve policy and bring adequate funding of services for the most vulnerable populations in our community, and so City Net can assure its ethical and legal responsibilities to homeless neighbors to not share their data in ways to which they have not agreed. Outreach Contacts reflect the number of interactions for the specific purpose of reaching out to unsheltered homeless neighbors Ina process of building trust and offering support toward the long-term goal of connecting them with emergency shelter, housing, or critical services; and providing urgent, non -facility -based care. These activities are Intended to help homeless neighbors to obtain appropriate supportive services, Including assistance in obtaining permanent housing, medical health treatment, mental health treatment, counseling, supervision, and other services essentlaI for achieving Independent living; housing stability case management; and other Federal, state, local, or private assistance available to assist the program participant in obtaining housing stability. This number can be duplicated In any given reporting period. "COVID-19 Engagements reflect the number of interactions by City Net's street outreach and engagement staff to ensure that unsheltered homeless neighbors have access to services and updated Information about COVID-19, by working to: • Provide Information to educate people about COVID-19: where they can get tested, how it spreads, health Impacts, common symptoms, and other features of the disease. • Use health messages and materials developed by credible public health sources, such as local and state public health departments or the Centers for Disease Control and Prevention (CDC). • Provide educational materials about COVID-19 for non-English speakers, those with low literacy or intellectual disabilities, and people who are hearing or vision impaired. • Ensure communication with clients about changes in homeless services policies and/or changes In physical location of services such as food, water, hygiene facilities, regular healthcare, and behavioral health resources. • Provide health and hygiene Interventions: o Recommend that all clients wear masks any time they are around other people, noting exceptions such as young children under age 2, anyone who has trouble breathing, or Is unconscious, Incapacitated, or otherwise unable to remove the mask without assistance. City Net-611 W. Civic Center Drive, Suite 400, Santa Ana, CA 92705 6 City Net Exhibit A: Scope of Work 2022-2023 Santa Ana Multidisciplinary Response Team (SMaRT) o Provide clients with hygiene materials including Items such as hand sanitizer, soap, shampoo, cleansing wipes, socks, blankets, non-perishable snacks, bottled water, sunscreen, gloves, toothbrush, toothpaste, and other Items depending on client needs. o Discourage clients from spending time in crowded places or gathering in large groups, for example at locations where food, water, or hygiene supplies are being distributed. o If it Is not possible for clients and staff to avoid crowded places, encourage spreading out (at least 6 feet between people) to the extent possible. • Encourage proper waste disposal to prevent spread of disease and minimize risk. • Continue providing linkages to homeless services, housing, medical,. mental health, and substance use treatment, Including provision of medication assisted therapies. • Maintain up-to-date contact Information and areas frequented for each person. • Coordinate, integrate, and leverage resources to maximize Impact of services for individuals who are experiencing homelessness. _ • Engage Individuals and families not yet working with a CES Partner Agency, with a primary focus on unsheltered families and Individuals In encampments. • Conduct frequent visits to encampments known to have persons experiencing homelessness throughout the city. • Record all assessments and subsequent services In the Homeless Management Information System (HMIS). Enter and maintain timely and complete client data. • Link clients to the Coordinated Entry System (CES) to provide ongoing engagement, document collection, and case management services to facilitate a match to an appropriate housing resource. • Case Management in the context of CES, which is voluntary and client -centered, with the goal of Identifying strengths and client -directed goals, while promoting health, recognition, and well-being with a focus on linking the client to a permanent housing resource and providing the necessary services needed to promote housing stability. This number can be duplicated In any given reporting period. Reflects the current number of homeless neighbors who are voluntarily engaged In a formal, written case management relationship with City Net. Clients sign permission to allow City Net case managers to work with them to achieve progress on a mutually agreed upon plan to attain housing and supportive services. Case managers follow-up with housed clients for months after housing to ensure a successful placement. Active cases are engaged once a week on average and are considered Inactive after 90 days of no contact. This is an unduplicated number that changes over time as former clients exit case management and new clients enroll, Street Exits are defined by HUD and enumerated In the HUD systems performance report, and City Net uses these designations for all street exits achieved through the efforts of two or more agencies working together within the context of the homeless collaborative In the city. HUD designates some of these street exits as "temporary" and some as "permanent", and City Net exercises discretion to count as exited those homeless neighbors who have a reasonable plan in place to move from temporary shelter to permanent housing. Street exits may also reflect duplicated numbers as Individuals may enter, then exit, then reenter shelter/housing multiple times during the reporting period, and HUD guidelines require that City Net count these as multiple street exits even when referring to a single individual, City Net-611 W. Civic Center Drive, Suite 400, Santa Ana, CA 92705