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HomeMy WebLinkAboutTECHNOLOGY EDUCATION CONSULTING AND RESEARCH DBA GENESIS MEDICAL COLLEGEINSURANCE NOT ON FILE A-2020-194-34 WORK MAY NOT PROCEED CLERK OF COUNCIL DATE' AGREEMENT FOR WORKFORCE TRAINING 0: GDA (Sandy Bar bp)(Pz)I HIS SUBAWARD AGREEMENT, made and entered into this 22"a day of July, 0 2022, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY") and . i Technology Education Consulting and Research dba Genesis Medical Colle e identified by the `Y' assigned Data Universal Numbering System (DUNS) Number 14-391-6778 ("CONTRACTOR"). RECITALS: A. CITY has been designated a Local Workforce Development Area (LWDA) under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("WIOA" or "the Act"), Catalog of Federal Domestic Assistance (CFDA) Number 17.258, 17.278 and Federal Award Identification Number (FAIN) AA363092155A6. B. The State of California has created the LWDA to administer the Act programs operated by the State of California pursuant to the Act. C. As a LWDA, CITY is entitled to receive federal funds to establish programs to increase the employment, retention and earnings of Participants, and increase occupational skills attainment by Participants, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the nation. Under WIOA, participants in need of training services may access career training through a list of state -approved schools and their training programs. D. In addition to WIOA, the CITY received funding from the Orange County Social Services Vocational Training grant funded through the California Work Opportunity and Responsibility to Kids Act of 1997, which provides monies for the basic needs of families with children ("CalWORKs" or "SSA"). An important component of CalWORKs allows for the provision of employment services for parents. Heads of households are provided job training services to help families upgrade job skills with the ultimate goal of self-sufficiency. E. The City intends to utilize the WIOA and SSA Grant Funds to operate a Workforce Training Program in which vocational training courses will be made available to Qualified Participants. Pursuant to the Workforce Training Program, the City desires to contract with public and private organizations, including employers, who are qualified to participate in the City's Workforce Training Program by providing services to Qualified Participants (each, a "Qualified Contractor"). F. CONTRACTOR is a Qualified Contractor that has been selected as one of several vendors that qualified to provide workforce training under the Workforce Training Program. G. CONTRACTOR represents that it is knowledgeable in its field, and is willing to provide workforce training services under the Workforce Training Program pursuant to applicable federal and California laws. Page 1 of 17 H. The CITY and CONTRACTOR (each, a "Party" and jointly, the "Parties") desire to enter into this Agreement so that CONTRACTOR may receive a subgrant of the proceeds of the WIOA and/or SSA Grants (hereinafter defined as the "Subgrant") in consideration for Contractor's participation in the City's WIOA and/or SSA Programs and provision of services to Qualified Participants upon the request of the City. WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all the terms and conditions hereof, the parties hereto do hereby agree as follows: I. CONTRACTOR'S OBLIGATIONS A. In compliance with all of the terms and conditions of this Agreement, CONTRACTOR shall provide the Contractor's Services, as authorized by the City's Representative. Contractor represents and warrants that Contractor's Services to be provided hereunder shall be performed in a competent, professional and satisfactory manner in accordance with the City's Workforce Training Program. B. CONTRACTOR agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement ("Participants") in accordance with the standards and requirements set forth in this Agreement. C. CONTRACTOR acknowledges and agrees that City shall request that Contractor provide the Contractor's Services on an "as requested" basis and that City does not guaranty a minimum number of Qualified Participants for whom Contractor's Services shall be requested and required under this Agreement. Contractor acknowledges and agrees that Contractor shall not commence to provide Contractor's Services to a particular Qualified Participant hereunder unless and until Contractor receives a Notice to Proceed from the City authorizing the provision of Contractor's Services to that particular Qualified Participant. Contractor further acknowledges and agrees that this Agreement and any request for the provision of services hereunder is nonexclusive and that the City may enter into similar agreements with other entities for the provision of similar services. D. Time is of the essence in the performance of this Agreement. CONTRACTOR shall perform and complete all of CONTRACTOR's Services in a timely and expeditious manner. Contractor shall not be responsible for delays caused by circumstances beyond its reasonable control, provided that CONTRACTOR has delivered to the City written notice of the cause of any such delay within ten (10) days of the occurrence of such cause. E. Scope of Services. On an as -needed basis, and at the sole discretion of CITY, CONTRACTOR shall perform the services that are described in Exhibit A. The Scope of Services shall include the CONTRACTOR's proposal or bid, if any, which shall be incorporated herein by this reference as though fully set forth herein. In the event of any inconsistency between the terms of such proposal and this Agreement, the terms of this Agreement shall govern. When the need for services arise, CITY may initiate services through use of a Letter Agreement for a specific Page 2 of 17 workforce training, including a copy of the course description, executed by the Executive Director of the Community Development Agency and the CONTRACTOR. Work by the CONTRACTOR may not proceed absent this fully executed Agreement and separate Letter Agreements for specific Qualified Participants. F. Compliance with Law. CONTRACTOR's Services shall be provided in accordance with all ordinances, resolutions, statutes, rules, regulations and laws of the City and any Federal, State or local governmental agency of competent jurisdiction. G. CONTRACTOR shall obtain, at Contractor's sole cost and expense, such licenses, permits and approvals as may be required by law for the performance of CONTRACTOR's Services. CONTRACTOR shall have the sole obligation to pay for any fees, assessments and taxes, plus applicable penalties and interest, which may be imposed by law and which arise from or are necessary for the performance of the services required by this Agreement H. CONTRACTOR shall adhere to all applicable Labor Standards. I. If funding is through WIOA, CONTRACTOR agrees to comply with the "Complaint Handling Procedures under the WIOA", attached hereto as Exhibit H and incorporated herein as though fully set forth in 20 CFR 658.411. CONTRACTOR shall advise Participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall be followed and any decision of CITY, the State or the federal government relating to the complaint shall be binding and followed by CONTRACTOR. CONTRACTORS who are employers shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY. J. As a condition of this award of financial assistance under the Act to CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and supplemented by the requirements of 41 CFR Part 60; the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The United States, the State of California and CITY have the right to seek judicial enforcement of this assurance. K. CONTRACTOR agrees that no participant(s) shall commence training prior to the approval of funding pursuant to Section 123 of the Act, or the approval of SSA funding, as applicable. Page 3 of 17 L. CONTRACTOR agrees to the following accounting, monitoring, auditing, and review requirements: 1. CONTRACTOR agrees to maintain such records and submit such reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of CONTRACTOR'S services or activities, costs or other data, including but not limited to Participants' attendance and certifications. 2. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of CONTRACTOR'S activities, performance, and Participants related to this Agreement. Such agencies or representatives shall also schedule on -site monitoring at their discretion. Monitoring activities may also include, but are not limited to, questioning employees and Participants and entering any premises or onto any site in which any of the services or activities funded hereunder are conducted or in which any of the records of CONTRACTOR are kept (2 CFR §200.330). Nothing herein shall be construed to require access to any privileged or confidential information as set forth in federal or state law. 3. In the event CONTRACTOR does not make the above -referenced documents available within the City of Santa Ana, California, CONTRACTOR agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained. 4. All accounting records and evidence pertaining to all costs of CONTRACTOR and all documents related to this Agreement shall be kept available at the location where CONTRACTOR conducted the program, as well as in the County of Orange, for the duration of this Agreement and thereafter for three (3) years after completion of an audit. Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, claims, or exceptions. M. Without prejudice to any other section of this Agreement, CONTRACTOR shall, where applicable, maintain the confidential nature of information provided to it concerning Participants in accordance with the requirements of federal and state law. Notwithstanding the foregoing, CONTRACTOR agrees to submit to CITY, the State of California and/or the United States Government or their representatives, all records requested for administrative purposes, including audits, examinations, monitoring and verification of records submitted by CONTRACTOR, costs incurred and services rendered hereunder. N. CONTRACTOR shall not expend funds pursuant to this Agreement to provide services to any participant where costs of training are paid for by any other person or entity. Page 4 of 17 O. If funding is through WIOA, CONTRACTOR shall comply with the provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget (OMB) and all other applicable federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97. P. If funding is through WIOA, CONTRACTOR shall comply with the requirements of federal regulations found at 29 CFR Part 93, which provide that no appropriated funds may be expended by the recipient of a federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any federal contract, the making of any federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any federal contract, grant, loan or cooperative agreement. CONTRACTOR shall sign a Certification Regarding Lobbying to that effect in a form as set forth in Exhibit D, attached hereto and by this reference incorporated herein. CONTRACTOR shall submit said signed Certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to CONTRACTOR under the terms and conditions of this Agreement. Q. CONTRACTOR agrees to provide a drug -free work place and to execute a Drug Free Workplace Certification as set forth in Exhibit E attached hereto and incorporated herein by this reference. R. CONTRACTOR, in accordance with the Child Support Compliance Act, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and federal laws relating to child and family support enforcement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Employee Registry maintained by the California Employment Development Department (EDD). S. CONTRACTOR agrees to comply with all applicable provisions of the Actor SSA, as applicable, and all applicable federal regulations, including, but not limited to, the Code of Federal Regulations, Subtitle A —Office of Management and Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations. T. If funding is through WIOA, CONTRACTOR agrees to remain in compliance with the Certification Regarding Debarment, attached hereto as Exhibit F and incorporated herein by reference, as required by the regulations implementing Executive Order 12549, Debarment and Suspension, (2 CFR Part 180). Page 5 of 17 U. If funding is through WIOA, CONTRACTOR agrees to provide priority of services for veterans and eligible spouses pursuant to 20 CFR Part 1010, and the regulations implementing priority of service for veterans and eligible spouses in Department of Labor job training programs under the Jobs for Veterans Act published at 73 Fed. Reg. 78132 on December 19, 2008. V. CONTRACTOR acknowledges that the official name for the statewide system of providing employment and training through the WIOA partnerships, SSA, and various other local programs is "America's Job Center". To achieve the goals of this Workforce Training Program, it is important that the public has a quick and easy method to identify that the projects or programs they are taking part in are part of the "America's Job Center". CONTRACTOR agrees to place the America's Job Center logo, in accordance with the State of California guidelines for such use, on all public materials, such as statements, press releases, brochures, advertisements, reports and other documents describing projects or programs funded in whole or in part with WIOA or SSA funds. When the America's Job Center logo is used, CONTRACTOR may accompany it with the following statement, "The (CONTRACTOR) is a proud partner of the America's Job Center network'. CONTRACTOR shall not use the America's Job Center logo in any manner that would imply that the State of California endorses a commercial product, service or activity. II. CITY'S OBLIGATIONS A. On July 1, 2020 the CITY was awarded a Department of Labor Workforce Innovation and Opportunity Act grant of $1,260,082.00 for fiscal year 2020-2021. In addition, on July 1, 2020, the CITY was awarded an Orange County Social Services Vocational Training grant through the California Work Opportunity and Responsibility to Kids Act of 1997 in the total amount of $1,677,928.00 for fiscal year 2020-2022. A portion of both grants in a total amount not to exceed $2,000,000.00 shall be available to all Qualified Contractors to provide workforce training classes for Qualified Participants. B. If a Qualified Participant chooses to enroll in a course offered by CONTRACTOR, CITY agrees to pay to CONTRACTOR when, if and to the extent WIOA or SSA funds are received under the provisions of the applicable grants, in accordance with the Course Costs attached hereto as Exhibit B and incorporated herein by reference, which may be amended during the period of this Agreement. Said sum shall be paid with either WIOA or SSA funds, as determined by the CITY in its sole discretion, after CITY receives invoices submitted by CONTRACTOR as provided herein. C. CONTRACTOR has the ability to adjust line item amounts in the Course Costs with the approval of the Executive Director. D. CITY agrees to provide for on -site monitoring reviews of the Workforce Training Program operation at least annually. In addition, monthly desktop reviews of pertinent information will be conducted. Page 6 of 17 E. CITY has the right to de -obligate the funds hereunder, and take such funding back from CONTRACTOR, due to any of the following reasons: (a) lack of performance by CONTRACTOR; (b) lack of fiscal accountability of CONTRACTOR; or (c) decrease in available funding. III. COMPENSATION A. CITY neither warrants nor guarantees any minimum or maximum compensation to CONTRACTOR under this Agreement. CONTRACTOR shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Any compensation payable to CONTRACTOR shall be paid from a portion of the above - referenced WIOA and/or SSA grants awarded to the City in a total amount not to exceed $2,000,000.00. B. Payment by City shall be made within thirty (30) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. IV. TERM OF AGREEMENT A. This Agreement shall commence on the date stated above and continue through June 30, 2023, with a one-year option to renew executable by the CITY in its sole discretion, unless terminated earlier by either party. The one-year option may be executed, or the Term of this Agreement may be further extended, by a writing executed by the City Manager and the City Attorney. B. Unless the CITY authorizes an extension, CONTRACTOR must liquidate all obligations incurred under the Federal award not later than ninety (90) calendar days after the end date of the period of performance as specified in the terms and conditions of the Federal award, as applicable. IV. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. Page 7 of 17 V. WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS A. CONTRACTOR shall use appropriate funds received from CITY to provide workers' compensation to all those hired by CONTRACTOR under this Agreement. B. CONTRACTOR shall have the right to hire, dismiss, or promote its employees or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and CONTRACTOR maintains itself as an Equal Opportunity employer. VI. APPLICABLE GUIDELINES A. The parties hereto agree that CONTRACTOR shall comply with all applicable federal and state laws and regulations, including, but not limited to the Performance Indicators attached hereto as Exhibit C and incorporated herein by reference, and general program requirements described in Sections 2 and 116 of the Act, and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms of this Agreement. Said applicable laws are hereby incorporated by reference and made part of this Agreement as though fully set forth herein. B. CONTRACTOR also assures and certifies that: 1. CONTRACTOR shall comply with Title VII of the Civil Rights Act of 1964 (P.L. 83-354) and in accordance with Title VII of the Act, requiring that no person shall, on the grounds of race, color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement. 2. CONTRACTOR shall comply with any and all federal laws limiting the political activity of employees hired under this Agreement. 3. CONTRACTOR shall comply with the requirements that no program under the Act shall involve political activities. 4. RECORD INSPECTION. CONTRACTOR shall provide the U.S. Department of Labor and the Controller General, by and through any authorized representative, as well as the WDB Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three- year period from and after the effective date of this Agreement. Page 8 of 17 5. No person with responsibilities in the operation of any program under the Workforce Training Program shall discriminate with respect to any program participant or any application for participation in such program because of race, creed, color, national origin, sex, political affiliation or beliefs. 6. CONTRACTOR shall maintain appropriate standards for health and safety in work and training situations. 7. CONTRACTOR shall comply with general provisions, assurances, and execute the Assurances and Certifications attached hereto as Exhibit G and incorporated herein. 8. EQUAL OPPORTUNITY. Any literature distributed by CONTRACTOR for the purpose of apprising businesses, Participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana Workforce Development Board, and shall state that the program is an "equal opportunity employer/program" and that "auxiliary aids and services are available upon request to individuals with disabilities." 9. Based on the population eligible to be served, or likely to be directly affected by the program or activity, the services or information may need to be provided in a language other than English in order to allow such population to be effectively informed about or able to participate in the program or activity. Pursuant to 29 CFR 37.35, CONTRACTOR must take reasonable steps to provide services and information in appropriate languages after considering the scope of the program or activity, and the size and concentration of the population that needs services or information in a language other than English. 10. CONTRACTOR certifies that all property, finished or unfinished documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the CONTRACTOR by the CITY and/or purchased by the CONTRACTOR with funds pursuant to this Agreement, will be limited to use within the activities outlined in this Agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, CONTRACTOR will immediately return such tools and/or equipment to the CITY or dispose of them in accordance with the direction of the CITY. 11. CONTRACTOR certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose, nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state. 12. CLEAN AIR / CLEAN WATER ACT. If the grant hereunder exceeds $100,000, CONTRACTOR must comply with Section 306 of the Clean Air Act [(42 USC 1875(h)]; Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and Page 9 of 17 Environmental Protection Agency ("EPA") regulations (40 CFR Part 35) as any may now exist or be hereafter amended. Under these laws and regulations, the CONTRACTOR assures that: (a) No facility to be utilized in the performance of the proposed grant has been listed on the EPA List of Violating Facilities; (b) It will notify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be utilized for the grant is under consideration to be listed on the EPA List of Violating Facilities; and, (c) It will notify the CITY and the EPA about any known violation of the above laws and regulations. 13. CONTRACTOR agrees to adhere to the following STANDARDS OF CONDUCT: a. General Assurance. Every reasonable course of action will be taken by CONTRACTOR in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial, political gain. CONTRACTOR, its officers and employees, in administering this Agreement, will avoid situations, which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain. b. Employment of Former State or CITY Employees. CONTRACTOR will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two (2) years following the termination of such employment. c. Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of CONTRACTOR will receive favorable treatment when considered for enrollment in programs provided by, or employment with, CONTRACTOR. d. Conducting Business Involving Close Personal Friends and Associates. Executives and employees of CONTRACTOR will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for CONTRACTOR to conduct business with a friend or associate of an executive or employee of CONTRACTOR, an elected official in the area or a voting or non -voting member of the Workforce Investment Board (WIB), a permanent record of the transaction will be retained. e. Avoidance of Conflict of Economic Interest. No executive or employee of CONTRACTOR elected official in the area, or voting or non -voting member of a WDB, will solicit Page 10 of 17 or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by CONTRACTOR or CITY. Supplies, materials, equipment or services purchased with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No voting member of the WDB will cast a vote on the provision of services or vote on any matter, which would provide direct financial benefit to that member or any business or organization that the member directly represents. f Salary and Bonus Limitations. If CONTRACTOR receives WIOA funds, CONTRACTOR is required to comply with federal requirements regarding the limitations on salary and bonus payments in accordance with Public Law 109-149, Section 7013. VII. HOLD HARMLESS A. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or proceedings of any kind or nature, including, but not by way of limitation, workers' compensation claims, resulting from or arising out of the negligent acts, errors or omission of CONTRACTOR, its employees or subcontractors. B. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from and against any and all claims, demands, suits, actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of CONTRACTOR, its employees or subcontractors. VIII. INSURANCE 1. Commercial General Liability. CONTRACTOR agrees to obtain and keep in force during the term of this Agreement a policy of comprehensive commercial general liability insurance insuring the State of California, CITY, and CONTRACTOR against any liability for accident, injury or death arising out of or in consequence of this Agreement. Such insurance shall be in an amount not less than One Million Dollars ($1,000,000.00) for any injury to or death of any person or persons in any single accident or occurrence, with $2,000,000 in the aggregate coverage. Said policy of comprehensive general liability insurance shall be endorsed to provide to CITY and to the State of California, Employment Development Department, at least thirty (30) days written notice prior to cancellation; name CITY, its officers, agents, employees, and volunteers, and the State of California, its officers, employees, and volunteers as Additional Insured; and state that such coverage is primary to any other coverage or self-insurance of the State of California and CITY. Governmental entities may substitute a certificate of self-insurance. Page I of 17 2. Workers' Compensation. If CONTRACTOR is an "employer", as set forth in California Labor Code Section 3300 et seq., or utilizes Participants as "employees," as set forth in California Labor Code Section 3350 et seq., CONTRACTOR shall obtain and keep in force during the term of this Agreement full Workers' Compensation insurance coverage for injuries suffered by Participants. Said insurance policy shall guarantee CITY at least thirty (30) days written notice of cancellation or modification. CONTRACTOR shall carry medical and accident insurance for those Participants not qualifying as "employees" for Worker's Compensation Coverage, pursuant to California Labor Code Section 3350, et seq. 4. Proof of Insurance. Certificates and endorsements must be submitted and approved by CITY prior to any work under this Agreement. CONTRACTOR understands that CITY will make no payments under this Agreement until the required certificates and endorsements have been approved by CITY. IX. CORPORATE STATUS CONTRACTOR shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY. X. ASSIGNABILITY None of the duties of, or work to be performed by, CONTRACTOR under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate to this Agreement to CITY. If receiving WIOA funds, CONTRACTOR acknowledges and agrees that it must follow procurement regulations for contractors (2 CFR §200.317). No subcontract or assignment shall terminate or alter the legal obligations of CONTRACTOR pursuant to this Agreement. XI. LAWS GOVERNING THIS AGREEMENT In its performance under this Agreement, CONTRACTOR shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement: 1. If receiving WIOA funds, the Act and all applicable federal statutes, regulations, policies, procedures and directives, including but not limited to, 2 CFR 200 and 20 CFR. Parts 651 and 654 2. All applicable State statutes, regulations, policies, procedures and directives; Page 12 of 17 3. All applicable CITY policies, procedures and directives; 4. All applicable local ordinances and requirements, including use permits and licensing; 5. Court orders applicable to its operation; and, 6. The terms and conditions of this Agreement. If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary. XII. EXCLUSIVITY AND AMENDMENT OF AGREEMENT This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the employment of CONTRACTOR by CITY, and contains all the covenants and agreements between the parties with respect to such employment. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein, and that no other agreement or amendment hereto shall be effective unless executed in writing and signed by both CITY and CONTRACTOR. XIII. FRAUD CONTRACTOR shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement. XIV. CONTINGENCY OF FUNDS CONTRACTOR acknowledges that approval of and funding for this Agreement is contingent upon State approval, and WIOA and/or SSA funds received or obligated from the State of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify CONTRACTOR. Within twenty (20) days of receipt of such notice, CONTRACTOR shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder. XV. TERMINATION A. This Agreement may be terminated by either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, CONTRACTOR may not terminate this Agreement if undue hardship will result to any participant. Page 13 of 17 B. In the event CONTRACTOR defaults by failing to fulfill all or any of its obligations hereunder, CITY may declare a default and termination of this Agreement by written notice to CONTRACTOR, which default and termination shall be effective on a date stated in the notice which is to be not less than ten (10) days after certified mailing or personal service of such notice, unless such default is cured before the effective date of termination stated in such notice. If terminated for cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result of the termination thereof, including the payment of money, except for payment for approved expenses incurred for services satisfactorily and timely performed prior to the mailing or service of the notice of termination, and except for reimbursement of (1) any payments made for services not subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in obtaining substitute performance. XVI. DISPUTES Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision to writing and mail or otherwise furnish a copy thereof to CONTRACTOR. The decision of the City shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from CONTRACTOR written request to appeal said decision. If receiving WIOA funds, procedures governing the appeal shall be prescribed by CITY and/or the State of California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, CONTRACTOR shall act in accordance with CITY's decision unless the dispute involves a change order. XVII. BREACH -SANCTIONS If, through any cause, CONTRACTOR violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR pursuant to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report makes disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of CONTRACTOR's violation. For any such failures or violations, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as CONTRACTOR fulfills its obligations or remedies all violations of this Agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice CONTRACTOR has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agreement by giving written notice to CONTRACTOR of such termination in accordance the notice provision in Paragraph XVIII herein below. Page 14 of 17 XVIII. NOTICES All notices, reports and correspondence between the parties hereto respecting this Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as follows: CITY: City of Santa Ana Manager, WDB Administrative Office P.O. Box 1988 (M-76) Santa Ana, CA 92702 CLERK: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax (714) 647-6956 CONTRACTOR: Technology Education Consulting and Research Dba Genesis Medical College 1391 Warner Ave., Suite A Tustin, CA 92780 Phone: (714) 555-0187 Email: leslie@genesismec.com XIX. MERGER This Agreement, together with the attachments hereto, expresses the total understanding of the parties. There are no oral understandings of the parties or terms and conditions other than as stated herein. XX. VALIDITY The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. Page 15 of 17 xxi. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify CITY fully, including reasonable costs and attorney's fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. (Signatures on followingpage) Page 16 of 17 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above -written. ATTEST: r Daisy Gomez Clerk of the Council APPROVED AS TO FORM: Sonia R. Carvalho City M RECOMMENDED FOR APPROVAL: Steven A. Mendoza Executive Director Community Development Agency "CITY" By: Kristine Ridge City Manager "CONTRACTOR" By: _ Name: Title: Leslie Gargiulo, CEO Tax ID #: 20-3988017 Page 17 of 17 EXHIBIT A & B Scope of Service & Course Cost GENESES MEDICAL COLLEGE Genesis Medical College Academic Catalog January 1, 2022 to December 31, 2022 1391 Warner Avenue, Suite A Tustin, CA 92780 (714)577-0187 www.genesismec.com Table of Contents Welcome................................................................................................................................ 6 History................................................................................................................................... 6 Mission.................................................................................................................................. 6 Values.................................................................................................................................... 6 EducationPhilosophy............................................................................................................. 8 Approvals and Partnerships.................................................................................................... 9 1. Bureau of Private Postsecondary Education................................................................................. 9 2. California Department of Public Health, Laboratory Field Services (LFS) - Accreditation Agency... 9 3. California Department of Public Health, Laboratory Field Services (LFS)......................................10 4. California Board of Registered Nursing(BRN)..............................................................................10 5. Board of Vocational Nursing and Psychiatric Technicians (BVNPT)..............................................10 6. Orange County Emergency Medical Services...............................................................................11 7. American Society of Radiologic Technologists.............................................................................11 AccreditationStanding...................................................................................................................11 LitigationStanding..........................................................................................................................11 General Information..............................................................................................................12 Location and Contact Information..................................................................................................12 Organization...................................................................................................................................12 Professional Advisory Council (PAC)...............................................................................................13 Holidays.........................................................................................................................................13 Programs and Courses....................................................................................................................13 Instructional Philosophy and Practice.............................................................................................13 Instructional Facilities and Equipment............................................................................................14 Instructional Methods of Classroom and Distance Education..........................................................14 General Admissions Requirements........................................................................................20 InternationalStudents....................................................................................................................20 English as Official Language of Instruction......................................................................................20 Catalog and School Performance Fact Sheet...................................................................................20 Admissions Process for Continuing Education Courses....................................................................21 Prerequisite.......................................................................................................................................21 Application for Continuing Education..............................................................................................22 Admissions Process for Vocational Program...................................................................................23 GMCCatalog-220101v4 2 Orientation........................................................................................................................................ 23 Review of Catalog and School Performance Fact Sheet..................................................................23 EnrollmentAgreement.....................................................................................................................24 Promiseto Pay..................................................................................................................................24 Tuition, Fees, and Payment Options...............................................................................................24 Continuing Education Courses..........................................................................................................24 VocationalPrograms.........................................................................................................................24 -Installment Payment Plan...............................................................................................................24 -Late Charges.....................................................................................................................................25 -Loan Repayment.....................................................................................................I........................25 -Extension Fees.................................................................................................................................25 FinancialAid...................................................................................................................................25 Transfer Credit to GMC from Other Institutions ............................................ :................................. 25 Challenge Exams and Achievement Tests........................................................................................25 Prior and Experiential Learning........................................................................................................25 Articulation Agreements...................................................................................................................26 Completion of a Program or Course.......................................................................................26 Checklist for Graduation for Vocational Programs..........................................................................27 Transfer Credit from GMC to Other Institutions.....................................................................27 Licensure...............................................................................................................................28 Licensure Requirements - Continuing Education Courses................................................................28 Licensure Requirements - Phlebotomy Technician I........................................................................28 GainfulEmployment..............................................................................................................30 Policies..................................................................................................................................32 AcademicHonesty Policy................................................................................................................32 AttendancePolicy...........................................................................................................................32 Cancellation, Withdrawal, and Refund Policy..................................................................................33 Vocational Program Cancellation, Withdrawal, and Refund Policy................................................33 Continuing Education Course Cancellation, Withdrawal, and Refund Policy.................................34 Changeof Status.............................................................................................................................34 Communication..............................................................................................................................34 Dress Code for Class, Lab, Externship..............................................................................................34 Drugand Alcohol Use............................................................................................................35 FE R PA.............................................................................................................................................36 Gradingand Feedback Policy..........................................................................................................37 Leaveof Absence Policy..................................................................................................................37 NationalCertification Exam............................................................................................................37 NoShow Policy...............................................................................................................................37 Non-discrimination Policy...............................................................................................................38 Probation and Dismissal Policy.......................................................................................................38 ProgramLength..............................................................................................................................38 RecordRetention Policy.................................................................................................................38 ReschedulePolicy...........................................................................................................................39 SecurityPolicy................................................................................................................................39 GMCCatalog-220101v4 3 Student Code of Conduct Policy .................. Student Complaint Policy ........................... Student Grievance Policy ............................ Substance Abuse Policy .............................. Instructors and Faculty..........................................................................................................42 AcademicFreedom.........................................................................................................................42 COVID-19 Notice....................................................................................................................42 Programs and Courses...........................................................................................................43 Vocational Programs.............................................................................................................43 ECG/EKG Technician (classroom and hybrid)...................................................................................43 Electronic Health Information Management (online)......................................................................43 Electronic Health Records (online)..................................................................................................43 Limited Phlebotomy Technician (classroom)...................................................................................44 Medical Billing (online, hybrid).......................................................................................................44 Medical Coding (online, hybrid)......................................................................................................44 Medical Office Assistant (online, hybrid)........................................................................................44 Medical Terminology (online).........................................................................................................45 Phlebotomy Technician I — 20 hour (classroom)..............................................................................45 Phlebotomy Technician I — 40 hour (classroom)..............................................................................45 Phlebotomy Technician I — 80 hour (classroom)..............................................................................46 Continuing Education and Completion Courses.....................................................................49 CriticalCare Suite...........................................................................................................................49 Cardiovascular Disorders..................................................................................................................49 Neurological Disorders......................................................................................................................49 RespiratoryDisorders.......................................................................................................................49 HomeHealth Suite.........................................................................................................................so VentilatorTraining............................................................................................................................50 Wound Care Prevention...................................................................................................................50 IVSuite...........................................................................................................................................50 Basic IV Therapy Theory and Knowledge - EMT...............................................................................50 IV Therapy and Blood Withdrawal - LVN Certification....................................................................51 IV Therapy and Blood Withdrawal - Midwifery...............................................................................51 IV Therapy and Blood Withdrawal - RN...........................................................................................51 IV Therapy and Blood Withdrawal Instructor Certificate Program.................................................52 LiveStick Skills Laboratory................................................................................................................52 Venipuncture for Technologists.......................................................................................................52 Other..............................................................................................................................................53 Appendix A. Schedule of Fees and Charges and Tuition.........................................................55 *Administrative fee is no more than $50 or 20% for course total cost less than $250......................55 Tuition............................................................................................................................................ 56 Appendix B. State of California Student Tuition Recovery Fund.............................................58 Appendix C. Completion Documents for Continuing Education Courses.................................60 GMCCatalog-220101v4 4 GMC Copyright 2022. This catalog is effective from January 1, 2022 to December 31, 2022. The catalog is updated at least annually. No part of this catalog and/or materials may be reproduced in any form or by any means without written permission. The GMC Catalog is the official document for all policies, practices, and course and program requirements. Reservation of Rights: GMC reserves the right to make changes to the provisions of this catalog, pricing, rules and procedures, and to cancel any course if registration does not justify continuance of the program, at any time with or without notice, subject to licensing requirements. Any decision made in these areas would be conducted within the guidelines of federal, state and local agencies. This catalog is not a contract but merely a general outline of the programs and courses being operated presently by the school. GMCCatalog-220101v4 Welcome Welcome to Genesis Medical College (GMC). We are pleased that you have chosen GMC for your educational needs and career goals. This catalog provides an overview of GMC policies, practices, and procedures, and information on our programs, courses, and services. History Genesis Medical College's (GMC) campus is in Southern California, in Tustin City, Orange County. The company was founded in 1992 as a continuing education school for nurses and other healthcare providers. GMC offers vocational programs that support initial licensure and credentialling into a variety of healthcare fields, and continuing education courses that support maintenance of licensure. GMC's philosophy is to provide a high quality, stress -free learning environment that promotes life-long learning. GMC has grown through additional board and agency approvals, new programs and courses, and expanded educational levels. Mission Genesis Medical College is the premier vocational program and continuing education course provider for healthcare professionals that supports career aspirations, maintains professional licensing, and promotes life-long learning. Values • High Quality - GMC is approved by national, state, and regulatory agencies which ensure a strong reputation of providing high quality courses taught by highly qualified instructors. • Career -oriented - Programs and courses are those required by licensing agencies, employers, and are ones that help prepare students for career success. • Affordable - GMC provides a high value education at affordable costs for highly desirable programs and courses that help position students for career success. • Stress -free - GMC offers our courses in a safe, professional, no stress, hands-on environment with a deep commitment to education excellence centered in the core values of nursing and healthcare providers. • Flexible - GMC offers both vocational programs and continuing education courses that are scheduled throughout the weekdays and weekends to provide flexible options for our busy students. GMCCatalog-220101v4 INSTITUTIONAL OBJECTIVES 1. Provide a system of vocational and continuing education career -oriented programs and courses for healthcare and emergency medical service professionals. 2. Maintain Genesis Medical College compliance with all regulatory agencies as a high -quality provider of vocational programs and continuing education courses. 3. Evaluate the effectiveness of the programs and courses to support student success and learning through data driven decision making. 4. Utilize the appropriate regulations, such as Scope of Clinical Laboratory Practice, as a means for assuring the quality of vocational programs and continuing education courses. 5. Maintain a mechanism for identification and resolution of issues that may arise from any stakeholder. 6. Maintain appropriate communications with membership of regulatory agencies which may have an impact on vocational programs and continuing education courses. 7. Utilize evaluation data to improve curriculum, instruction, student learning outcomes, and general business operations. GMCCatalog-220101v4 Education Philosophy Genesis Medical College provides individuals and approved providers a high -quality partnership to promote career advancement, improve skills and knowledge, and increase quality healthcare to patients. education philosophy reflects individual responsibility and a commitment to the following beliefs.' 1. Healthcare and emergency medical services are instrumental to providing quality health care to all people. 2. GMC can contribute to quality health care by facilitating professional growth for individuals and approved providers through offering vocational programs, continuing education courses, and accreditation and regulatory approvals. 3. Individuals and approved providers can benefit from an association the promotes an individual's educational and professional development and/or advancement. 4. To defend the integrity and reputation of professionals' meaningful vocational programs and continuing education courses for life-long learning must adhere to high quality standards. 5. Healthcare and emergency medical services are committed to high quality life-long learning. 'Quinn, F.M. (2001). Continuing Professional Development in Nursing: A Guide for Proctioners and Educators. Retrieved on 9/1/17 from https://books.google.com/books?id=WgklncslpDsC&pg=PA21&I pg=PA21&dq=nursing+continuing+education+ghi I osophy&source=bl&ots=3kubu0Gkxa&sig=123r8g561ZPzOCysJ OOvkkpQOg&hl=en&sa=X&ved=oahUKEwiO- u W9sYPWAh W MwYM KHRa LCpA4KBDoAQR8MAQ#v=onepage&q=nu rsing%20conti n ui ng%20education%20philoso phv&f=false and Indiana State Nurses Association American Nurses Credentialing Center. Retrieved on 9/1/17 from http://www.indiananurses.org/education/philosophy.htm GMCCatalog-220101v4 Approvals and Partnerships GMC is accredited, approved, exempt, or in partnership with the following agencies. These include state, local, and national agencies. These include the Bureau of Private Postsecondary Education (BPPE), California Department of Public Health, Laboratory Field Services (LFS), California Board of Registered Nursing (BRN), Board of Vocational Nursing and Psychiatric Technicians (BVNPT), Orange County Emergency Medical Services (OCEMS), and American Society of Radiologic Technicians (ASRT). 1. Bureau of Private Postsecondary Education GMC is a private institution, that is approved to operate by the Bureau of Private Postsecondary Education, and that approval to operate means compliance with state standards as set forth in the CEC and 5, CCR. All programs and courses offered by GMC fall under this approval. BPPE "Approved" means the school operates in compliance with state standards as set forth in Title 5, Division 7.5 of the California Code of Regulations. Approval does not imply that the Bureau endorses programs or courses, or that Bureau approval means the institution exceeds minimum state standards. Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to BPPE with the information below. Bureau of Private Postsecondary Education 1747 N. Market Blvd. Ste 225, Sacramento, CA 95834 P.O. Box 980818, West Sacramento, CA 95798-0818 www.bppe.ca.gov Toll -free telephone number (888) 370-7589 or fax (916) 263-1897 (916) 574-8900 or by fax (916) 263-1897 2. California Department of Public Health, Laboratory Field Services (LFS) - Accreditation Agency Genesis Medical College has been granted approval to be an accrediting agency for clinical laboratory scientist education in 2020. Approval is subject to operation under the regulations specified at Title 17, CA Code of Regulations (CCR) Subchapter 1, Group 2. Article 2.5, section 1038-1038.7. Clinical Laboratory Science 2020 LFS Registration Number 225. Office of Continuing Education Laboratory Field Services 650 Marina Bay Pkwy. Richmond, CA. 94804 510-620-3800 GMCCatalog-220101v4 3. California Department of Public Health, Laboratory Field Services (LFS) California Department of Public Health — Laboratory Field Services (LFS) has approved Genesis Medical College (GMC) to teach Phlebotomy Technician I programs: Basic 20 hour, Advanced 20 hour, 40 hour, and 80 hour programs. CDPH-LFD P.O. Box 997377 MS 0500 Sacramento, CA 925899-7377 916-558-1784 California Department of Public Health — Laboratory Field Services (LFS) has approved Genesis Medical College (GMC) application for Continuing Education (CE) Accrediting Agency (AA). Thi< means that individuals that have completed GMC CE courses can use the certificate of CE completion to meet the CE requirement. GMC AA number is 225. CDPH-LFS CE Office - Laboratory Field Services 850 Marina Bay Pkwy., Bldg. P, 1st Floor Richmond, CA 94804-6403 4. California Board of Registered Nursing (BRN) Continuing Education Provider Renewal Certificate (CEP16797). Board of Registered Nursing P. 0. Box 944210 Sacramento, CA 95244-2100 (916)574-7682 Fax: (916) 574-7700 5. Board of Vocational Nursing and Psychiatric Technicians (BVNPT) Approved CE Provider number 10783. Course Provider for IV Therapy for LVN (1-2596), Blood Withdrawal for LVN (B-2597), and IV Therapy and Blood Withdrawal for LVN (I13-2384) Board of Vocational Nursing and Psychiatric Technicians )Licensing Division Post Licensure Unit 2535 Capitol Oaks Drive, Suite 205 Sacramento, CA 95833-2945 P: (916) 263-7819 1 F: (916) 263-7855 GMCCatalog-220101v4 10 6. Orange County Emergency Medical Services Approval number is 30-0143. Orange County Emergency Medical Services 405 W. Fifth Street, Suite 301A Santa Ana, CA 92701 Direct: 714.834.2926 7. American Society of Radiologic Technologists Approval reference number CAZ0077001 American Society of Radiologic Technologists 15000 Central Ave. SE Albuquerque, NM 87123-3909 Phone: 800-444-2778, Ext 1262 Fax: 505-298-5063 Accreditation Standing GMC is not accredited by an accrediting agency recognized by the United States Department of Education. GMC programs and courses may lead to licensure in California or other states. See licensure details in the Programs and Courses Section. GMC offer does not offer degree programs. A student enrolled in an unaccredited institution is not eligible for federal financial aid. Litigation Standing GMC has never filed for bankruptcy, is not operating as a debtor in possession, has not filed a petition within the preceding five years, and has not had a petition in bankruptcy filed against it within the proceeding five years that has resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11U.S.C. Sec, 1101 et seq.) GMCCatalog-220101v4 11 General Information Location and Contact Information Main Campus 1391 Warner Ave., Suite A Tustin, CA 92780 Office phone number: 714-577-0187 admin@genesismec.com Satellite Campuses 20122 Cabrillo Lane Cerritos, CA 90703 12254 Cuesta Drive Cerritos, CA 90703 1530 W. 17th Street Santa Ana, CA 92706 14600 Goldenwest Street, Suite 105 Westminster, CA 92683 Classes are held on the main campus location unless otherwise noted. GN1C offers vocational programs that may include a clinical rotation. The clinical rotation location varies depending on availability. Students enrolled in rotations will work with administration and be provided the location at the appropriate time during their program progression. Continuing education courses do not include rotations. Organization Leslie Gargiulo, MS, PhD, Director of Education Mou Crowley, BSN, RN, CPTII, Director of Clinical Education Jacqueline AI-Rauf, AS, RN, CPTII (ACA), Instructor Julie Britton, BSN, RN, CPTII (ACA), Instructor Randy Camasura, BS, RRT, RCP, Instructor Tine Martinez, MSN, RN, CTPII (ACA), Instructor GMCCatalog-220101v4 12 Professional Advisory Council (PAC) GMC has a Professional Advisory Council. The purpose of the GMC PAC is to provide unique knowledge and skills to help effectively guide the organization in regulatory, industry, policy, and subject matter expertise matters. Holidays GMC celebrates the following holidays, and the office is closed on these days. • New Year's Eve • New Year's Day • Memorial Day • Independence Day • Labor Day • Thanksgiving and the day after • Christmas Eve • Christmas Day Programs and Courses GMC offers two tracks, vocational programs and continuing education courses. GMC vocational programs are offered in a variety of instructional methods that include classroom, online, and hybrid learning environments. Programs are designed to meet state, local, and national licensing and credentialling requirements. GMC continuing education courses are offered in a variety of instructional methods that include correspondence, classroom, online, and hybrid learning environments. Courses are designed to meet state licensing requirements. Instructional Philosophy and Practice GMC instructional philosophy is student centric. We offer our courses in a safe, professional, no stress, hands-on environment with a deep commitment to education excellence centered in the core values of healthcare providers and career success. Each program and course is taught in a safe, professional atmosphere to ensure those from all levels of healthcare, phlebotomists, MAs, LVNs, RNs, doctors, EMTs, Paramedics, first responders, midwives, and many other healthcare students and providers, will benefit from the high quality learning experience that GMC provides. GMC Instructors are highly qualified nurses and healthcare professionals with years of practical and professional experience. Each instructor meets or exceed minimum requirements from our approving agencies. GMC instructors utilize a variety of teaching methods to effectively communicate current theory and knowledge, and they utilize life -like and simulation teaching GMCCatalog-220101v4 13 aids to better demonstrate practical technique. The technical aspects of these courses are comprehensively emphasized to instill more confidence once in the workplace. The GMC curriculum is career -oriented, highly relevant, and up to date. Our program development process includes regular revision and updating of course materials, supplemental resources, and equipment at least every three years. Instructional Facilities and Equipment GMC has one main campus location. For vocational programs and continuing education courses the main campus's classrooms facilities and equipment are used. See the section Location and Contact Information. Equipment, supplies, and materials for all programs and courses are owned by GMC. All durable medical equipment meets or exceeds the standards for learning and mastering the knowledge and skills for each program or course. GMC uses state of the art technology to facilitate instruction through interactive resources, hands-on skills manipulatives and electronic simulations, and use of computers and multi -media. Instructional Methods of Classroom and Distance Education Programs and courses can be approved for different instructional methods: correspondence, classroom, hybrid, and online. Distance education refers to both correspondence and online education. Programs and courses can be taught through distance education have these additional criteria. Distance education does not require the physical presence of students and faculty at the same location but provides for interaction between students and faculty by such means as telecommunication, correspondence, electronic and computer augmented educational services, postal service, and facsimile transmission. Students enrolled in a distance education shall receive access to their course and the first lesson and any materials within seven days after acceptance for admission. The approximate number of days that will elapse between the GMC's receipt of student lessons, projects, or assignments and the institution's mailing of its response or evaluation is seven business days. The student shall have the right to cancel the agreement and receive a full refund per the refund policy in the catalog before the first lesson and materials are received. Cancellation is effective on the date written notice of cancellation is sent. GMC shall make the refund pursuant per the refund policy in the catalog. If GMC sent the first lesson and materials before an effective cancellation notice was received, GMC shall make a refund within 45 days after the student's return of the materials. GMCCatalog-2201010 14 GMC shall transmit all the lessons and other materials to the student if the student: (A) has fully paid for the educational program; and (B) after having received the first lesson and initial materials, requests in writing that all of the material be sent. If GMC transmits the balance of the material as the student requests, GMC shall remain obligated to provide the other educational services it agreed to provide, such as responses to student inquiries, student and faculty interaction, and evaluation and comment on lessons submitted by the student but shall not be obligated to pay any refund after all the lessons and material are transmitted. Services GMC provides a range of support services to help students succeed in their educational goals. These services are listed in alphabetical order and described below. Career and Placement Services GMC has a job board on campus, has a partnership with a self -serve job registry, and periodically sends out newsletters with job opportunities. GMC does not provide job placement services. Computers GMC has computers available for use available during normal business hours or based on a pre- arranged schedule for certification testing. Housing and Other Costs GMC is a non-residential school. GMC does not provide housing, has no responsibility to find or assist a student in finding housing, nor provides resources to find housing. Availability of off - campus housing can be found at property websites, e.g. Apartments.com. An estimate of approximate range of cost is $1,200 to $2,000. Other costs the student may consider when calculating the total cost of completing a program include room and board, personal expenses, and transportation. None of these costs are included in the tuition and fees. All students are responsible for providing their own transportation for all programs associated with the classroom or clinical education. Students are responsible for their own housing, personal expenses, and travel arrangements. Students are required to arrive on campus in time for each class, to adhere to all attendance policies and externship requirements, and to pay in full for their program of study. Knowing about and planning for these expenses can help students meet all their obligations. GMCCatalog-2201010 15 Library GMC has a library of nursing, medical, healthcare professional books, magazines, and equipment that students are welcome to read and use while on campus. The library materials are only available to use by GMC students and instructors. The library includes textbooks and materials used in GMC programs and courses. These materials are owned by GMC. To access the materials students must go in person to the office and the student will complete the Learning Resource Borrowed Items log to sign materials out and back in. The student cannot request library materials by phone or online. All items must be signed back in the day borrowed and no materials may be removed from campus. There is no charge to students and staff for borrowing materials. However, if materials are lost or damaged there is fee. See Fee Schedule in Appendix B. Many of the materials are those used to develop the GMC courses. For all programs and courses, students are required to purchase their manual or textbook or the manual or textbook is included in the tuition. Students may borrow materials to use in their class if available and if allowed. To support student learning, GMC has a campus library of books and resources relevant to the programs and courses offered. This includes a library and videos. The library use policy is that the materials and resources are only available for GMC students and alumni. The library use policy is that students must arrange with the office staff to borrow materials by signing the materials out if relevant, or arranging to use equipment for viewing resources online. All materials and equipment must remain on campus. GMC has copies of the required manuals and textbooks available for student use on campus. The library is comprised of textbooks, journals, videos, and other resources related to phlebotomy, medical assistant, medical coding, medical terminology, electronic health information management and records, IV therapy, blood withdrawal, wound care, standards of care planning, ventilator and tracheostomy equipment and use, cardiovascular disorders, neurological disorders, and respiratory disorders, resuscitation, adult and pediatric CPR, ECG/EKG, among other topics. The equipment includes the computer, monitor, and internet access. The required course or program textbook or manual along with the GMC library materials are sufficient to support student learning for all programs and courses. All course learning objectives are covered by the required course or program textbook or manual for that course. The library materials provide supplemental support materials for advanced learning, thus, help to ensure that the learning resources are sufficient to support student learning for all programs and courses. GMCCatalog-220101v4 16 Program and Course Schedule GMC strives to ensure that the calendar for programs and courses is up to date and available on the website in a timely manner. GMC strives to ensure that every option is explored before rescheduling or cancelling a scheduled class. In the unlikely case of a cancellation or rescheduling, GMC will honor each student's credit and reschedule the class within a reasonable time. GMC is not responsible for any loss of revenue, wages, hotel or travel expenses, or damages resulting from a canceled or rescheduled class. If a class is cancelled or rescheduled initiated by GMC then students will be notified as soon as possible by email or phone. Administration will attempt to find an alternative class, extend credit, or provide a refund. Social Media GMC is actively engaged in communication through social media, Facebook, and YELP, to build a professional community of learners committed to life-long learning and career growth. Students are encouraged to like GMC and follow GMC on our Facebook page and encourage students to post on YELP and Google about their positive learning experiences at GMC with others. Student Support The office staff is available to answer student questions, help with registrations, and to guide students to courses that best fit their needs. Students can call the office or email the staff using the information in Location and Contact Information section. Instructors are available during class to answer student questions about the course content, and related subject matter expertise. Instructors can be available after class in office hours which are shared with students in class. Testing GMC is an approved college for certification agencies of AAPC, ACA, AMCA, MedCA, and NHA. These agencies offer certification exams in a variety of healthcare areas. GMC can provide the proctoring and/or facilities in which students may complete their certification exam. Each of the agencies is responsible for providing the successful student with the certificate of completion. AAPC American Academy of Professional Coders exams include the following areas. • CPC (CERTIFIED PROFESSIONAL CODER) • COC (CERTIFIED OUTPATIENT CODER) • CIC (CERTIFIED INPATIENT CODER) • CRC (CERTIFIED RISK ADJUSTMENT CODER) • CPB (CERTIFIED PROFESSIONAL BILLER) • CPMA (CERTIFIED PROFESSIONAL MEDICAL AUDITOR) • CDEO (CERTIFIED DOCUMENTATION EXPERT- OUTPATIENT) GMCCatalog-220101A 17 CDEI (CERTIFIED DOCUMENTATION EXPERT- INPATIENT) • CPPM (CERTIFIED PHYSICIAN PRACTICE MANAGER) • CPCO (CERTIFIED PROFESSIONAL COMPLIANCE OFFICER ACA American Certification Agency for Healthcare Professionals exams include the following areas. • ECG Technician • ECG Instructor • Patient Care Technician • Phlebotomy Technician • Phlebotomy Instructor AMCA Certification exams include the following areas. • Clinical Medical Assistant Certification • Clinical Medical Administrative Assistant Certification • Medical Assistant Certification (MAC) *NO EKG or Phlebotomy • Medical Assistant Certification(MACP) *Includes Phlebotomy • Medical Assistant Certification(MACE) *Includes Phlebotomy *Includes EKG • Phlebotomy Technician Certification (PTC) EKG Technician Certification (ETC) • Patient Care Technician Certification (PCTC) • Physical Therapy Aide Certification (PTAC) • Dental Support Technician Certification (DSTC) • Mental Health Technician Certification (MHTC) • Nursing Assistance Certification (NAC) • Medical Administrative Assistant Certification (MAAC) Billing & Coding Specialist Certification (BCSC) • Electronic Health Records Certification (EHRC) MecICA Certification exams include the following areas. • Medical Assistant • Medical Billing and Coding • Medical Laboratory Assistant • Pharmacy Technician • Phlebotomy Technician • EKG Technician • Patient Care Technician • Insurance Exam Technician GMCCatalog-220101v4 18 NHA Certification exams include the following areas. • Medical Assistant • Billing and Coding Specialist • Medical Administrative Assistant • Pharmacy Technician • Phlebotomy Technician • EKG Technician • Patient Care Technician • Electronic Health Records Specialist GMCCatalog-2201010 19 General Admissions Requirements International Students For all programs and courses, GMC welcomes applicants from around the world to study with on campus. International students bring a wealth of experiences and expertise to the classroom, enriching the learning of all students. International students must meet the same admissions requirements as US students. Visa services are not provided (F-1 Visa) and the institution does not vouch for student status (USCIS). English as Official Language of Instruction All programs and courses are offered in English language. It is essential for an applicant to possess adequate command of the English language for successful completion of programs and courses. Each student must demonstrate mastery of English proficiency. Admissions documentation provides evidence of English proficiency. See Admissions process for program or course of interest for details. GMC reserves the right to refuse admission to anyone believed does not meet the admissions requirements. Catalog and School Performance Fact Sheet Prospective students for vocational programs and continuing education courses are required to receive and review the catalog prior to signing an enrollment agreement. Students are also required to receive and review the Schools Performance Fact Sheets, which are provided to students prior to signing an enrollment agreement. The catalog, School Performance Fact Sheets, and Annual Reports are found on the website. If there are any questions about the catalog or School Performance Fact Sheets, students should contact the office by phone or email. GMCCatalog-220101v4 20 Admissions Process for Continuing Education Courses Applicants for continuing education courses include qualified healthcare and emergency medical professionals who are eligible to enroll in continuing education courses. Prerequisite Continuing education courses require students to have valid CA or state license number in their area of training or evidence of enrollment in such a program which has been taught in English. Having a valid, current CA or state license means that the student has completed all the required educational training, work related experiences, and completed the required national or state exams for licensure in English. Applicants are required to have the following proof of education and licensure: • Education: One of the following o High School diploma/transcripts from a school in the US, or o Transcripts indicating their program was taught in English, or o General Education Degree (GED), or o Most recent transcript from post -secondary US institution And, in all cases consistent with 5 CCR §71770. Admissions Standards and Transferred Credits Policy. • Licensure: One of the following o Proof of enrollment in a licensure program of study in the state of CA, e.g. LVN program, or o Valid CA or other state license number in their area of training International applicants who have an international license number and training are required to have one of the following: • Education: One of the following o High School diploma/transcripts from a school in the US, or o Transcripts indicating their program was taught in English, or o General Education Degree (GED), or o Most recent transcript from post -secondary US institution And, in all cases consistent with 5 CCR §71770. Admissions Standards and Transferred Credits Policy. Licensure or evidence of enrollment in a healthcare program is the documentation for English proficiency and for general education requirements. Each approving agency sets their own entrance and approval criteria and sets the requirements for continuing education requirements. Students are responsible for knowing their approving agencies continuing education requirements. Additional documentation may be required, and this is addressed on an individual basis. For Venipuncture courses, these courses are open to technologist students who are currently enrolled in a radiology program or to Certified Radiologic Technologists. Applicants must provide their current student status, e.g. CRT or ARRT license number to register. • Verification of valid AHA CPR certification may allow students to enroll in didactic and/or live human stick portions only. GMCCatalog-220101v4 21 • Verification of completed California Society of Radiologic Technologists' Venipuncture Certificate may allow students to enroll in the supervised live human stick and/or AHA CPR certification portions only. GMC reserves the right to refuse admission to anyone believed does not meet the admissions requirements. Application for Continuing Education A student may apply to take a continuing education course to reserve a spot in a class. Application helps a student to reserve a spot in a class, but that class will be confirmed upon final enrollment and payment. Students may apply to enroll in three different ways: online, by phone, or in person. 1. Enroll online by course or by calendar date. Students must first create an online account. Course selection is made through the Courses or the Calendar navigation tab. Call into campus and apply by phone. Students should call the office. Office staff is available to answer questions and to help complete the application process. 3. Come into the office and apply in person. Office staff is available to answer questions and to help complete the application process. The Catalog and School Performance Fact Sheets are provided to the student upon submission of an application and they are encouraged to read prior to signing an Enrollment Agreement. Continuing education courses require a signed Enrollment Agreement, license number and other admissions documents, and payment in full prior to starting class. All payments are due in full before the start of class. Office staff are available to help students throughout the admissions process. GMCCatalog-220101A 22 Admissions Process for Vocational Program Evaluation of the applicant's enrollment application is necessary for acceptance. All applicants must provide the following: • A completed Admissions Application Form • Attend Orientation Workshop. Orientation provides an overview of the program, reviews the enrollment process, assesses qualifications, and review of the documents to be completed. • Pay Application Fee, non-refundable after 5 days if applicable • A clear and legible copy of government issued photo identification • Applicants are required to have the following proof of education: • Education: One of the following o High School diploma/transcripts from a school in the US, or o Transcripts indicating their program was taught in English, or o General Education Degree (GED), or o Most recent transcript from post -secondary US institution And, in all cases consistent with 5 CCR §71770. Admissions Standards and Transferred Credits Policy. • Advanced candidates with prior experience may transfer in credit or have credit awarded based on submission of transcripts and/or Letters of Experience. Each program has its own determination of acceptance of transferred credit or prior experience awarded. Questions on this should be addressed during the admissions process. • Completion of a signed Enrollment Agreement and Student Performance Fact Sheet and received by GMC prior to the program start date. • Applicants must complete all financial arrangements before the program start. Orientation Orientation is a required first step in the admissions process. Students must have successfully completed the Orientation prior to the first day of class. The orientation will provide an overview of the school, the program, our policies, practices, and procedures, and review of expectations and student conduct. Students will review the Enrollment Agreement, School Performance Fact Sheets, and other program documentation. Students who wish to continue into the program must sign and date the Enrollment Agreement, School Performance Fact Sheets, and confirm their payment option. Students must submit all required paperwork prior to the first day of class to begin their program of study. Students are required to purchase a set of blue scrubs to wear to class. Scrubs are not included in the tuition or fees. Review of Catalog and School Performance Fact Sheet Prior to signing the Enrollment Agreement, students are given a catalog and a School Performance Fact Sheet, which students are encouraged to review prior to signing the Enrollment Agreement. These documents contain important policies and performance data for GMCCatalog-220101A 23 this institution. This institution is required by the state to have students sign and date the information included in the School Performance Fact Sheet relating to completion rates, placement rates, license examination passage rates, salaries or wages, and the most recent three-year cohort default rate, if applicable, prior to signing the agreement. Enrollment Agreement The Enrollment Agreement is a legally binding contract between the student and Genesis Medical College. It becomes effective when signed by the student and it is accepted by Genesis Medical College. The contract expires upon any unexcused break in enrollment. Upon return after an unexcused break in enrollment, students must sign a new Enrollment Agreement. Promise to Pay By signing the Enrollment Agreement as student promises to pay the School, or a subsequent holder of the Note, all sums disbursed under the terms of this Note, plus interest and other fees which may become due as provided in this Note. If the student does not make any payment on any loan under this Note when it is due, the student promises to pay all reasonable collections costs, including attorney fees, court costs, and other fees. Tuition, Fees, and Payment Options The most current program and course pricing, tuition and fees are found on the website. GMC reserves the right to update or modify prices, terms and conditions at any time without prior notice. See Appendix A for Schedule of Fees and Charges, and Tuition. Continuing Education Courses For continuing education courses, the total course cost is the tuition. This must be paid in full prior to the start of class. There are no installment payment options for continuing education courses. Vocational Programs For vocational programs, the program total cost includes the tuition, fees (application, registration fee, service, textbook and materials), and clinical rotation fee if applicable. Non- refundable fees include the application, registration, Student Tuition Recovery Fund, and Service fees. The Enrollment Agreement lists and describes all charges, costs, terms and conditions. The amount due upon signing the Enrollment Agreement includes all the fees. The total program charge is due in full on or before the first day of class unless other arrangements have been made. -Installment Payment Plan GMC offers the option to pay total program charges with an installment payment plan. The total amount due is divided into equal installments for the period equal to the duration of the didactic program. All terms and obligations of both parties are reflected in the "Installment Payment Plan". Failure to meet any financial obligation while GMCCatalag-2201010 24 enrolled may result in dismissal of the student. Unless other arrangements have been made, all accounts must be current before national or state exams can be taken. -Late Charges The School may impose late charges if the student does not make a scheduled payment when due or if the student fails to submit to the school on or before the due date of the payment. The School may add the Late Charges to principle the day after the scheduled payment was due or include it with the next scheduled payment. See Appendix A for Schedule of Charges. -Loan Repayment If a student obtains a loan from a third party to pay for an educational program, the student will have the responsibility to repay the full amount of that loan plus interest, less the amount of any refund. -Extension Fees If a student needs more time to complete their program of study, an extension can be requested. There is an extension fee, see the appendix for fees and charges. Financial Aid GMC does not receive state or federal funds for tuition payments. Federal Financial aid is not available for any program or course. If financial assistance is needed, students are encouraged to contact local credit unions or banks for private loan services, and to contact local county offices for assistance. Transfer Credit to GMC from Other Institutions Challenge Exams and Achievement Tests GMC does not award transfer credit for challenge exams or achievement test for continuing education courses or vocational programs. Prior and Experiential Learning For continuing education courses, no prior or experiential learning is allowed. For vocational programs, GMC may make allowances for prior and experiential learning. If allowance is made, GMC may accept up to 75%transfer credit for didactic and practical related program content. Students must participate in an interview if required. Upon receipt of all materials, the interview would be conducted, and the final award of credit determined and awarded by email within 30 days from receipt of materials. The administration will notify the student of the assessment outcome. If the student is unsatisfied with the outcome, the student may appeal the decision, and this must be done in writing and additional documentation must be provided at that time. The appeal will be reviewed and reassessed within 14 days and the GMCCatalog-2201010 25 student will be notified of the final decision. See sections on Course Versions and Licensing Requirements for more details. There is a Transfer Credit Evaluation Fee. See Appendix A for Schedule of Charges. Articulation Agreements GMC has not entered any articulation agreements. Completion of a Program or Course Upon successful completion of a program or course, students receive relevant completion documentation. The certificates of completion are awarded once all completion requirements have been fulfilled. Completion of program or courses entails payment in full, full attendance, submission of completed assessments, quizzes, skills demonstrations and assessments, clinical rotations as relevant, program or course evaluation, and completion of all requirements within the designated timeframe. Student accounts must be paid in full and all assessments receive a passing score. No completion documentation will be awarded until any financial balance is paid in full. Details of licensure are found under the Programs and Courses section. Students must attend and actively participate in their program or course. This includes • Compliance with student code of conduct and other GMC policies • Presence in classroom at the start time and through duration to end time • Submission of assignments • Successful completion of all quizzes and/or exams • Successful completion of all skills, demonstration and live • Participation in class activities • Completion of all externship requirements For GMC vocational programs, for details on student achievement requirements for in the program sections on Evaluation and Grading. Students who successfully complete the program receive a Certificate of Completion. See Transferability of Credit and Licensing Requirements for more information. For GMC continuing education courses, details on student achievement requirements are that all written exams or quizzes must have passing scores of at least 70%, demonstration skills must be signed off by the instructor of records, and live skills must be signed off by the instructor of record. Students who successfully complete the course receive a Certificate of Completion and which may include CEs if eligible. See Transferability of Credit and Licensing Requirements for more information. GMCCatalog-220101v4 26 Checklist for Graduation for Vocational Programs Students must meet all admissions requirements and successfully complete all required components in the vocational program to receive their Certificate of Completion. It is important to note that GMC vocational programs have a maximum time length that is covered by the tuition and fees. Students who cannot complete their program requirements during this maximum time may request an extension. There is an extension fee. See the fee schedule in the appendix. In addition, programs tuition that includes a voucher for a National Certification Exam must be completed within that maximum length. If a student does not complete the National Certification Exam during that maximum length, then the student forfeits the National Certification Exam fee, and those fees must be paid by the student. See the program description for the maximum length. The following list must be complete for course completion: 1. Submit a clear background check, where applicable 2. Submit the required health form, indicating current immunization records, where applicable. 3. Current CPR or BLS card, where applicable. 4. All admissions requirements have been met. 5. Meet all academic policies and program requirements. 6. Earn a passing grade of "C" or better in didactic portion of the program. 7. For programs that require a clinical rotation: Submit completed original log having met deadlines and skills requirements. Students who do not meet the clinical rotation deadline are at risk for being dropped from their program. 8. All student accounts are paid in full and all required signatures on file. Transfer Credit from GMC to Other Institutions Transferability of Credits and Credentials NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT GMC The transferability of credits you earn at GMC is at the complete discretion of an institution to which you may seek to transfer. Acceptance of the completion certificate you earn in the educational program or course is also at the complete discretion of the institution to which you may seek to transfer. If the completion certificate that you earn at this institution is not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason, you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending GMC to determine if your completion certificate will transfer. GIACCatalog-220101v4 27 Licensure Licensure Requirements - Continuing Education Courses Continuing education courses in general do not lead to positions in a profession, occupation, trade, or career field requiring licensure. However, continuing education courses allow professionals to maintain their license on an annual cycle. It is the responsibility of the student to complete appropriate continuing education courses to earn CE's to maintain their licensure and to submit documentation to the relevant agency to support their career field. Some courses under continuing education lead to a Certificate of Continuing Education and are awarded continuing education credit consistent with the approving agency. Other continuing education courses lead to a Certificate of Completion only with no continuing education credit. These certificates allow the license to maintain their license through their appropriate licensing agency. See Appendix B. Completion Documents for Continuing Education Courses. The Director of Clinical Education provides oversight and approval on certificates. Licensure Requirements - Phlebotomy Technician I In order for graduates in the Limited Phlebotomy Technician and Certified Phlebotomy Technician I program to receive a license from the California Department of Public Health — Laboratory Field Services (CDPH-LFS) to be able to work in a phlebotomy/lab setting, all the graduates must apply online with CDPH-LFS. The application requirements include GMC provided documents: program completion certificate, practical training form. The state requirement for licensure also includes completion of a National Certification Exam which the student schedules and receives the certificate. The cost of one sitting for the NCE is included in the tuition. License Requirements for Limited Phlebotomy Technician applicants does not require a student to take a National Certification Exam. License Requirements for Certified Phlebotomy Technician I applicants does require a student to take a mandatory National Certification Exam. GMC is an approved testing center for American Certification Agency (ACA) and National Healthcare Agency (NHA). In addition, all state applicants must provide an official transcript of high school academic record (transcript) or certified copy of official transcript of GED (General Educational Development), HISET (High School Equivalency Test or TASC (Test Accessing Secondary Completion) result which is sent directly to the state agency. If the student responds "yes' to a conviction on the phlebotomy application, the student must complete a Live Scan Request Form and take it to the Live Scan Center to get fingerprints scanned. The Department of Justice (DOJ) will send CDPH-LFS Phlebotomy an electronic report. The phlebotomy application with the DOJ report will then be reviewed by a committee for approval or additional information. The CDPH-Laboratory Field services (LFS) division reserves the right to deny license to individuals who have been convicted of certain crimes. GMCCatalog-220101v4 28 The above provisions are set forth by the CDPH-LFS not by GMC. GMC is not responsible for the CDPH-LFS regulations and their requirements for obtaining a Phlebotomy License. Licensing is not required by GMC for graduation, but it is mandatory to be employed in the state of California. If you have any questions about the requirements, please contact the CDPH-LFS. The California Department of Public Health, Laboratory Field Services (LFS) requires applicants to submit documentation of academic coursework and clinical training or work experience to qualify for licensure. On-the-job experience must include blood collection for testing purposes from patients of varying ages, including pediatric and geriatric, and of varying health and obesity status. See the CDPH-LFS website for more details. GMCCatalog-220101v4 29 Gainful Employment The job classifications for each program and course can help prepare student for using the United States Department of Labor's Standard Occupational Classification codes, at the Detailed Occupation (six -digit) level. Relevant job codes are listed below for vocational programs and continuing education courses. 0 29-0000 Healthcare Practitioners and Technical Occupations top 0 29-0000 Healthcare Practitioners and Technical Occupations • 29-1000 Healthcare Diagnosing or Treating Practitioners 29-1050 Pharmacists 29-1051 Pharmacists • 29-1120 Therapists • 29-1124 Radiation Therapists • 29-1126 Respiratory Therapists • 29-1129 Therapists, All Other • 29-1140 Registered Nurses • 29-1141 Registered Nurses • 29-1150 Nurse Anesthetists • 29-1151 Nurse Anesthetists • 29-1160 Nurse Midwives • 29-1161 Nurse Midwives • 29-1170 Nurse Practitioners • 29-1171 Nurse Practitioners • 29-2000 Health Technologists and Technicians • 29-2010 Clinical Laboratory Technologists and Technicians • 29-2010 Clinical Laboratory Technologists and Technicians • 29-2030 Diagnostic Related Technologists and Technicians • 29-2031 Cardiovascular Technologists and Technicians • 29-2032 Diagnostic Medical Sonographers • 29-2033 Nuclear Medicine Technologists • 29-2034 Radiologic Technologists and Technicians • 29-2035 Magnetic Resonance Imaging Technologists • 29-2040 Emergency Medical Technicians and Paramedics • 29-2040 Emergency Medical Technicians and Paramedics • 29-2050 Health Practitioner Support Technologists and Technicians • 29-2052 Pharmacy Technicians • 29-2060 Licensed Practical and Licensed Vocational Nurses • 29-2061 Licensed Practical and Licensed Vocational Nurses • 29-2070 Medical Records Specialists • 29-2090 Miscellaneous Health Technologists and Technicians • 29-2098 Medical Dosimetrists, Medical Records Specialists, and Health Technologists and Technicians, All Other •29-9000 Other Healthcare Practitioners and Technical Occupations GMCCatalog-2201014 30 29-9020 Health Information Technologists and Medical Registrars 29-9090 Miscellaneous Health Practitioners and Technical Workers 29-9098 Health Information Technologists, Medical Registrars, Surgical Assistants, and Healthcare Practitioners and Technical Workers, All Other 31-9090 Miscellaneous Healthcare Support Occupations •31-9092 Medical Assistants •31-9093 Medical Equipment Preparers •31-9094 Medical Transcriptionists •31-9095 Pharmacy Aides •31-9097 Phlebotomists •31-9099 Healthcare Support Workers, All Other GMCCatalog-220101v4 31 Policies GMC policies and student rights policies are listed alphabetically and described below. Academic Honesty Policy All students are required to read, understand, and adhere to the Academic Honesty Policy and the expected student conduct. Students are expected always to submit their own work for all assignments, to present their own work and ideas in all discussions. All students are expected to understand that violations of the Academic Honesty Policy carry consequences. Violations of the policy include but are not limited to: copying, plagiarism and cheating, lying, unauthorized collaboration, alteration of records, among others. The Academic Honesty Policy is designed to foster a fair and impartial set of standards upon which violations to the policy will be judged. If the instructor decides that the violations warrant a formal review, then the student's case will be escalated to the Academic Review Committee. GMC has the right, at its discretion, to review any exams/assignments that have already been graded and to change the grade if plagiarism is found. The Academic Review Committee reserves the right to issue any penalty subject to the severity of the violation. The student may be placed on academic warning, academic probation, and/or maybe dismissed from the program. If an egregious violation occurs students may be immediate academically dismissed from their program. Students are required to submit a government ID upon admission. Student identify verification depends on the instructional method. For each classroom -based class, students must show their ID and log their attendance start time and end on a sign -in sheet. For each online class, students are use their personal and unique username and password to access their course materials and assessments, and for each class are required to have their computer camera turned on during class, are recorded on video, and must enter presence into chat when they enter and leave the online classroom. Attendance Policy Students are expected to be present for the entire class to be considered to have successfully completed the class. Attendance is a necessary requirement for completion, but attendance alone does not ensure successful completion of the course. See the section on Completion of Program or Course for more details. For continuing education courses, students are required to be in attendance for the full duration of the course. Students must be on time to the start of the course and be in physical presence throughout the entire class time. If a student is late to class, there is a half hour for less than 8-hour course or 10%-time grace period for greater than 8-hour course. Missed content must be made up during breaks. GMC reserves the right to remove students from class who miss excessive class time. For vocational programs, attendance is required to complete and pass the program. All state attendance requirements must be met for successful completion of the program. Students who GMCCatalog-220101v4 32 miss time may make up the time by approval and coordination with the instructor and Director of Education. Student non-attendance during the first seven days of the program will be construed as willing disregard for this policy and students will be withdrawn from the program. Students who fail to attend and meet class hour requirements are eligible for withdrawal. Students who are unable to attend are encouraged to contact the office staff to make arrangements to avoid withdrawal. However, any student who fails to attend the minimum required contact hours will be withdrawn. For all programs and courses, GMC reserves the right to refuse service to students who do not abide by the campus policies, or to refuse service to students who have been identified as unqualified, unprepared, or a general safety risk to the smooth operations of the campus. Students who violate the policies are at risk of losing their tuition and the opportunity to complete their program or class. See related Student Code of Conduct policy. Cancellation, Withdrawal, and Refund Policy GMC has two Cancellation, Withdrawal, and Refund Policies. Vocational programs are required to follow the refund policy required by CEC and Bureau regulations. Continuing education courses are required to follow the alternate refund policy. Both policies are listed below. Vocational Program Cancellation, Withdrawal, and Refund Policy The following policy is required to be used only for vocational programs. STUDENT'S RIGHTTO CANCEL: CANCELLATION, WITHDRAWAL, AND REFUND POLICY: The student has the right to cancel the enrollment agreement and obtain a refund of charges paid if notice of cancellation is made through attendance at the first class session, or the seventh day after enrollment, whichever is later. Cancellation up through the end of the first day the student receives a full refund minus non-refundable amounts. Cancellation occurs when the student notifies the administration in writing with a request to cancel from the school by email to admin@genesismec.com. After the first day of class, if the student chooses to leave the program this is a withdrawal. Withdrawal occurs when the student notifies the administration in writing with a request to withdraw from the school by email to admin@genesismec.com. If the withdrawal occurs during a period of attendance, then the refund policy for students who have completed 60 percent or less of the period of attendance is a pro rata refund. After 60 percent of the course has been completed there is no refund. For withdrawal, any textbooks, equipment or supplies must be returned in unused condition to receive a refund. The school will refund any money paid, less application fee and other non-refundable fees within 45 days after the notice is received. If the student has received federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal student financial aid program funds. GMCCatalog-220IM4 33 Continuing Education Course Cancellation, Withdrawal, and Refund Policy The following policy is required to be used only for continuing education courses. STUDENT'S RIGHTTO CANCEL: CANCELLATION, WITHDRAWAL, AND REFUND POLICY: The student has the right to cancel the enrollment agreement and obtain a refund of charges paid if notice of cancellation is made up to 72 hours prior to the start date. Refund requests will be honored when made prior to 72 hours of the course start time minus any non-refundable charge. The school will refund any money paid, less non-refundable fees within 15 days after the notice is received. Cancellation occurs when the student notifies the administration in writing with a request to cancel from the school by email to admin@genesismec.com. After the class has started, if the student chooses to leave the course this is a withdrawal. Withdrawal occurs when the student notifies the administration in writing with a request to withdraw from the school by email to admin@genesismec.com. For courses longer than 12 hours or taught over more than one class day, students withdrawing on or before hour 12 or before the second class day, shall be granted either a 50% refund (minus an admin fee) of tuition charges, or for students wishing to reschedule the course at a later date, a credit for all charges paid. GMC will honor the credit for a period not to exceed 12 months. Students who withdraw from courses shorter than 12 instructional hours or courses taught within a single class day, are not eligible for a refund of charges paid. For withdrawal, any textbooks, equipment, or supplies must be returned in unused condition to receive a refund. If the student has received federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal student financial aid program funds. Change of Status Students are required to inform GMC of any change in name, address, telephone number, Social Security number, or driver's license number. The main GMC communication is through email. All official communications are based on the student account information on file and must reflect the most current accurate information. Students are responsible to meet all institutional and financial deadlines regardless of the information in their student account. Students may update their profile information through their online account. Communication GMC primary mode of communication is through email. All official information will be sent by GMC through a GMC email to the student's email that is on file in the student record. It is the student's responsibility to keep the profile information updated. The student is responsible to respond to all official notifications with deadlines as applicable. Dress Code for Class, Lab, Externship All GMC students are to maintain professional appearances and those who require a lab for externship must adhere to this dress code. Students who violate the dress code are at risk of losing their externship. GMCCatalog-220101v4 34 • Good personal hygiene must be maintained, avoiding obvious and natural odors. • Underclothing must be worn and not visible. • Scrubs are to be clean and neat and to be worn at all times. Please refrain from wearing Black or Orange Scrubs. A back-up pair of scrubs is required, e.g. in case of stains. • Scented products, including but not limited to deodorants, perfumes, fragrances, colognes, scented lotions, or aftershaves, are not allowed, this will prevent exacerbation of nausea. • Hair should be clean, neat and tidy. Where hair is dyed it should be of a naturally occurring color. Hair must be pulled back if shoulder length or longer. • Shoes- no opened -toed or open -heeled shoes are allowed. Shoes should be clean and well maintained and of a neutral color, laces should match. • Beards and mustaches should be neat and clean. • Tattoos and body art are to be covered completely. • Nails must be neat, clean and short. No artificial nails, nail applications or overlays are allowed. • Jewelry and Piercing -Conservative and safe, minimal jewelry is to be worn. Jewelry is limited to one ring or ring set and one watch. No other jewelry (including bracelets) is allowed on wrists and hands. Hoop or dangling earrings are not permitted. No visible tongue or body piercing jewelry is acceptable. No open gauges and none greater than 1/2 inch in diameter. Jewelry may not interfere with job performance. Drug and Alcohol Use GMC is committed to promoting a drug -free learning environment. GMC has a vital interest in maintaining a safe and healthy environment for the benefit of its staff and students. Drug abuse affects all aspects of life. It threatens the workplace as well as our homes, our schools, and our community. The College community must adhere to a code of conduct that recognizes the unlawful manufacture, sale, delivery, unauthorized possession or use of any illicit drug is prohibited is prohibited on College property. If an individual is apprehended for violating any alcohol or other drug -related law while at a College location or activity, GMC will fully support and cooperate with federal and state law enforcement agencies. The U.S. Department of Education requires institutions of higher education to implement a drug prevention and awareness program for their students and employees. Consistent with the Drug -Free Schools and Communities Act Amendments of 1989 (Public Law 101-226), all students and staff are advised that individuals who violate federal, state or local laws and campus policies are subject to university disciplinary action and criminal prosecution. GMCCatalog-220301v4 35 Staff and students who are under the influence of a drug or alcohol on the job also compromise the GMC's interests and endanger their own health and safety and the health and safety of others. Substance abuse in the workplace can also cause a number of other work -related problems, including absenteeism and tardiness, substandard job performance, increased workloads for co-workers, behavior that disrupts other employees, and inferior quality in products or service. To further its interest in avoiding accidents, to promote and maintain safe and efficient working conditions for its staff, and to protect its business, property, equipment, and operations, GMC has established this Guideline concerning the use of alcohol and drugs. As a condition of continued work and learning with the GMC, each staff and student must abide by this Guideline. A first violation of this Guideline will result in immediate discharge whenever the prohibited conduct: (1) Caused injury to any person, or, in the sole opinion of management, endangered the safety of any other person; (2) Resulted in significant damage to GMC property or equipment, or, in the sole opinion of management, posed a risk of significant damage; (3) Involved the sale or manufacture of illegal drugs or other controlled substances; (4) Involved the possession, distribution, or dispensation of illegal drugs or other controlled substances or alcohol in a quantity greater than for personal use. FERPA GMC complies with the confidentiality and student record availability provisions of the Family Educational Rights and Privacy Act (FERPA) of 1974 and the Buckley Amendment. Confidentiality of student and staff records is strictly protected. However, students who are adults, parents of minors, or guardians of "tax dependent" students have the right to inspect and challenge the information contained in the student's record. Student information will not be disclosed without the student's written consent or request. However, FERPA allows schools to disclose relevant information about a student, withoutconsent, to regulatory agencies and the U.S. Department of Education or to comply with a judicial order or lawfully issued subpoena. The student has the right to file a complaint with the U.S. Department of Education if the institution fails to comply with FERPA requirements. Complaints should be directed in writing to the Family Policy Compliance Office, sending pertinent information through the mail, concerning any allegations to the following address: Family Policy Compliance Office U.S. Department of Education 400 Maryland Avenue, SW Washington, D.C. 20202-5920 GMCCatalog-220101v4 36 Phone: 1-800-USA-LEARN (1-800-872-5327) Grading and Feedback Policy The turn -around time on graded assignments depends on the educational level, instructional method and assessment type. For continuing education courses, online quizzes are auto graded, and the turn -around time is instantaneous. For uploaded or hand submitted assignments the turn -around is before the end of the course end date. For vocational programs, online quizzes are auto graded, and the turn -around time is instantaneous. For uploaded or hand submitted assignments the turn -around is less than or equal to ten days. Leave of Absence Policy Leave of Absence Policy (LOA) applies to vocational programs only. Students may request a Leave of Absence in writing for cases of planned medical leaves, extended vacations, military services, or for other personal situations requiring time away from their studies. A Leave of Absence is for a 90-day period from the date of approval. Students must provide support documentation when requesting an LOA. Students returning after LOA may be subject to programmatic changes, including new or different course materials within their program, a change in completion date, and tuition increases. Students are strongly encouraged to plan ahead in scheduling the program to avoid taking a LOA. Students would resume their study from the point of departure. National Certification Exam Programs' total tuition that includes a voucher for a National Certification Exam have a 1-month grace period beyond the program maximum length during which students must complete the National Certification Exam without incurring an additional fee. If a student does not complete the National Certification Exam within one month of their program's maximum length will have forfeited their voucher. No Show Policy The No Show Policy refers to students who have paid for a course or program and do not notify the administration contacting by a call ahead to reschedule, cancel, or withdraw. A student whc does not contact GMC to reschedule, cancel, or withdraw their course or program or does not show up for the course will follow the appropriate Cancellation, Withdrawal, and Refund policy guidelines. GMCCatalog-220101v4 37 Non-discrimination Policy GMC does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, the appointment to and termination from its Board of Directors, hiring and firing of staff or contractors, selection of volunteers, selection of vendors, and providing of services. GMC is an equal opportunity employer. We shall not discriminate and will not discriminate in employment, recruitment, Board membership, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, or for any other discriminatory reason. Probation and Dismissal Policy The escalating disciplinary action begins with the instructor or administrator working with the student directly. If this direct communication fails to address the issue, then the incident is escalated to the Director of Education. The incident is formally written up and reviewed, assessment made and the record is filed in the student file within 30 days. The Director of Education notifies the student in writing. Conditions for removal off probation are outlined and monitored. A second written incident report results in a dismissal. Appeals to decisions are made to the Director of Education using the Dismissal Appeal Form. The review and reassessment is completed within 14 days. Students who are on probation remain responsible for their financial commitments and completing their program or course. Students who are dismissed from their program or course must remain responsible for their financial commitments. Program Length GMC vocational programs have a maximum length that is covered by the tuition and fees. Students who cannot complete their program requirements during this maximum length may request an extension. There is an extension fee. See the fee schedule in the appendix. In addition, programs tuition that includes a voucher for a National Certification Exam must be completed within that maximum length plus one month. If a student does not complete the National Certification Exam during that maximum length plus one month, then the student forfeits the National Certification Exam fee, and those fees must be paid by the student. See the program description for the maximum length. Record Retention Policy GMC student records are kept for five years. Transcripts are permanently maintained. Students may request copies of their records up to one year after course completion. There may be a research and archive fee to provide records. Costs and fees are listed in Appendix A. GMCCatalog-220101v4 38 Reschedule Policy The Reschedule Policy allows students to reschedule their course or program one time at no cost. Rescheduling must be completed at least 72 hours prior to the start of the class. Subsequent rescheduling will incur a $20 processing fee. It is the students' responsibility to notify GMC by email or phone that they cannot make the class and wish to reschedule. Security Policy GMC has a 3-tiered approach to security. First, all students must submit identification to verify their identity. For continuing education courses this is typically a copy of active licensure. For vocational programs this is a government issued ID. Second, all classes have a form of identifying sign -in sheet. For classroom -based classes, the sign -in sheet requires showing the government ID, signing in under a printed name with signature and initials, and start and end times. For online classes, the student's camera must be on at all times, the class recorded, and students must enter in the chat when they enter and leave the online classroom. Third, all students receive a personal and unique username and password to access their own course materials and assessments. Student code of conduct policy states that sharing this information is a violation of the policy and grounds for dismissal. Student Code of Conduct Policy The Student Code of Conduct assists students with ethical decision making. The code is not exhaustive and is subject to change at any time. The code applies to all current, active students occurring on campus or off -campus, including online and electronic communication or other conduct when the company has a substantial interest in the conduct. The jurisdiction of the code and substantial interest in the conduct: • Occurs at the campus location or on the grounds and surrounding area of the campus • Occurs when at an off -campus location while at an externship or off -campus class location • Occurs online using GMC online course technologies and online classrooms and related communication channels. • Indicates that the student may be a danger or threat to the safety of him/herself or others. • Is harmful to the educational mission of the school. The following actions are violations of the code that will result in probation or immediate dismissal from the program. • Smoking inside the campus building or externship sites • Use of indecent language or disruptive behavior during class • Acts of dishonesty, cheating, misrepresentation, violation of policies • Acts of discrimination, harassment, or offensive conduct that creates hostile environment GMCCatalog-220101v4 39 • Possession of drugs, alcohol, or weapon on campus • Being under the influence of drugs, illegal or prescription, or alcohol while on any location as noted above. • Disrespect toward patient, staff, or administrators at an externship location. • Violation of any GMC policy. Student Complaint Policy The Student Complaint Policy is an escalating policy starting with informal means escalating up to formal means to resolve. Complaints may be categorized as instruction, administrative, policy, or other issues. Regarding instruction, if a class is in session and a student has a complaint the student should bring this to the attention of the instructor. If the complaint is about the instructor or about one of the other students the student should bring this to the attention to the office staff. Once issues are brought to light many issues can be resolved informally, discreetly, and professionally. If the class has completed and a student has a complaint the student should bring this to the attention of the office staff. Regarding administrative, policy and other issues the students should bring this to the attention of the Office Manager. Students are encouraged to communicate immediately during a class or within seven days after the class. If the issue cannot be resolved informally, the complaint is brought to the Director of Education. The student will be asked to formally put their complaint in writing and provide documentation as needed and this must be submitted within seven days of the course. Upon submission of the formal complaint, the Director of Education will conduct an official review and determination within 30 days after receipt of complaint. The student will be notified. Student Grievance Policy If the informal means of resolution have been exhausted and the student believes the proposed resolution was unsatisfactory, then the student is encouraged to contact the relevant approving agency. These agencies are found in the Approvals section of the catalog. Please note that these agencies require that a complainant work with the institution per their policies and practices first to exhaust all avenues for resolution. A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 toll -free or by completing a complaint form, which can be obtained on the bureau's internet web site www.bppe.ca.gov. Substance Abuse Policy The Drug -Free Workplace Act of 1988 and the subsequent Drug -Free Schools and Communities Amendment of 1989 were developed to promote awareness of the hazards of drug use and to utilize the forces of the federal government to penalize any employer who does not actively work to develop and maintain a drug -free campus and/or workplace. South Florida State College strongly endorses the federal government's efforts to eliminate illegal drug activities on school campuses and in workplaces. GMCCatalog-220101v4 40 Drugs cause physical and emotional dependence. Drug and alcohol abuse increase the chances of violent, personal injuries, automobile accidents, heart disease, strokes, cancer, emphysema, liver disease, AIDS, brain cell destruction, and a long list of other diseases and symptoms of physical deterioration to the user. Even low to moderate doses of drugs and/or alcohol increase the incidence of a variety of aggressive acts, including spouse and child abuse. Also, the safety of employees abusing drugs and alcohol, and that of their co-workers, can be greatly jeopardized. The US Department of Labor has proven that illegal drug users cause at least four times as many workplace accidents as nonusers. Thousands of these "accidents" have resulted in death or permanent disability to innocent coworkers and the general public. Under federal and state laws, illegal drug activities can bring prison sentences ranging from probation to life imprisonment. For example, any person who sells, purchases, manufactures, delivers, or possesses with the intent to sell, purchase, manufacture, or deliver a controlled substance in possession of open containers of alcoholic beverages in vehicles under the Florida State Traffic Law Statute (310.1936) is prohibited. GMC complies with the school's Substance Abuse Policy. • No alcoholic beverages nor illegal or prescription drugs shall be in your possession nor consumed prior to or during a class session. • Theodor of alcoholic beverage on one's person shall constitute the same as consumption of prohibited items. • The smell of an alcoholic beverage will result in the student being dismissed from class/lab/or clinic which will constitute an unexcused absence and may result in dismissal from the program. GMCCatalog-220101v4 41 Instructors and Faculty GMC instructors and faculty are highly qualified professional who meet and exceed regulatory minimum requirements for the subject being taught. All instructors hold appropriate credentials to teach their approved courses and exceed the minimum requirement of years of experience in relevant fields of industry and healthcare per the relevant approving agency. Sufficient duly qualified instructors are hired and then they are trained in the philosophy of GMC instruction to help ensure that students master the learning objectives and complete their program. GMC Instructor training is on -going process of on -boarding, monitoring, and evaluation to ensure that instructors provide engaging, substantive, and rigorous instruction. Academic Freedom GMC is committed to assuring full academic freedom to all instructors and faculty. Confident in the qualifications and expertise of its faculty members, the GMC encourages its instructors and faculty members to exercise individual judgments regarding the content of the assigned courses, organization of topics and instructional methods, providing only that these judgments are made within the context of the course descriptions as currently published, and providing that the instructional methods are those official sanctioned by the institution, methods for which the institution has received oversight approval. This institution encourages instructors, faculty, and students to engage in discussion and dialog. All members alike are encouraged to freely express views, however controversial, as long as they believe it would advance understanding in their specialized discipline or sub -disciplines. COVID-19 Notice Due to COVID-19, some program and course offerings are only available in the hybrid instructional model. Some programs and courses have been suspended so that GMC can focus only on Essential Programs and Courses. Approved courses which have been suspended are listed in the catalog but will not display on the website. If you do not see a course on the website, then it has been suspended until further notice. GMCCatalog-220101v4 42 Programs and Courses GMC offers vocational programs and continuing education courses. The details below include general program or course information, standards of student achievement, and course completion requirements. Vocational Programs GMC vocational programs are developed by GMC, all curriculum and instruction is provided by GMC, and the course completion and course completion certificates are under the GMC logo. ECG/EKG Technician (classroom and hybrid) Program Description This program is ideal for healthcare providers seeking to enter the acute care or critical care environment, as well as prehospital care providers that work with ECG monitors. This course overviews the heart's anatomy and physiology, cardiac cycle, electrical impulse and the basic criteria[ for a normal sinus rhythm. This course also teaches how to identify and respond to the following various Bradycardia, blocks, and Tachycardia. Additionally, this course teaches the learning to identify an Acute Myocardial Infarction and Ischemia by teaching the student to recognize Significant Q waves, Significant Qwaves with ST Elevation, ST Segment Depression, and T wave Inversion. This is a 50-hour program that includes lectures, quizzes, discussions, skills, and national exam preparation resources. Duration 50 hours, Maximum length 2 months Electronic Health Information Management (online) Program Description This course is a complete resource tool for the student and/or professional learner. Electronic Health Information Management covers the different healthcare organizations and guides students through the various areas of the field. Students will learn the different influences of organizations such as the American Health Information Management Association (ANIMA) and The Joint Commission (formerly known as JHACO). In addition, students will be introduced to Electronic Health Records (EHR) software that is commonly used in healthcare settings. Students will learn how to enter patient demographics, store, and retrieve patient records and chart notes, and transfer and important documents into the EHR. Duration 288 hours, Maximum length 4 months Electronic Health Records (online) Program Description The Electronic Health Records program focuses on the basics of electronic health records. Students learn the purpose, design, and function of these systems along with the legal and regulatory guidelines. Emphasis is on the organizational demands and healthcare user needs administratively, clinically, and financially. Students learn through simulation labs with hands- on opportunities to use an EHR software called SimChart. Duration 135 hours, Maximum length 2 months GMCCatalog-220101v4 43 Limited Phlebotomy Technician (classroom) Program Description The phlebotomist is one of the most important positions in the clinical laboratory. Without the phlebotomist there would be no specimen for the clinical laboratory to run tests on. The program follows guidelines established by the California Department of Public Health Laboratory Field Services in preparation for the state and national phlebotomy technician certification exams and employment as a certified phlebotomy technician. The program focuses on state -identified basic topics of anatomy and medical terminology, infection control, and procedures necessary to appropriately collect laboratory specimens and communication with patients. This program will prepare the certified phlebotomy technician to work in a clinical laboratory environment and healthcare setting. Duration 24 hours, Maximum length 1 months Medical Billing (online, hybrid) Program Description The Medical Billing program is designed to give the students an in-depth understanding of complex issues involved in the medical insurance billing industry. Students will gain practical knowledge to enhance their understanding of medical insurance billing practices as well as learn skills required to operate efficiently in today's medical offices, hospitals, and clinics. The Medical Billing program helps students develop the knowledge and skills needed to work in healthcare reimbursement. Topics studied include medical terminology, documentation, patient billing, and special consideration such as ICD-10 and X12 5010, among others. Duration 640 hours, Maximum length 9 months Medical Coding (online, hybrid) Program Description The Medical Coding program focuses on learning coding conventions and guidelines for the ICD- 10-CM, CPT, and Level II HCPCS medical code sets and then applying the rules to accurately assign codes for diagnoses and services. Students will become familiar with the history of medical coding and the applications for its use in health care today. Emphasis will be placed on coding guidelines and the official rules established for the use of the standard code sets, primarily in outpatient settings, such as physician office, hospital, emergency room, and operating room. We'll also introduce you to rules for inpatient coding, the code set necessary for inpatient procedure coding (ICD-10-PCS), and prepare you to further your coding education in preparation for certification. Duration 640 hours, Maximum length 9 months Medical Office Assistant (online, hybrid) Program Description This course is designed to teach the basics of medical administrative assisting. Students will learn effective time management and problem -solving skills that will enable them to deal effectively with human behaviors in a medical environment and become successful and GMCCatalog-220101v4 44 employable medical office assistants. Use of the SimChart provides a realistic, yet controlled way to help students master skills. The simulated electronic health record (EHR) helps students to perfect electronic charting, demonstrate clinical judgment in patient care, and thrive in today's modern healthcare environment. The Medical Office Assistant program offers students a sound education providing them with the competencies and skills to enter the healthcare workforce as a viable team member. Duration 624 hours, Maximum length 9 months Medical Terminology (online) Program Description This course is designed to teach the basics of medical terminology. Medical Terminology orients students to the accurate uses, definitions, spelling, and pronunciations of medical terms used in the health care field. Students will analyze terms while learning to divide them into suffixes, prefixes, and combining forms. Emphasis will be placed on relating medical terms to the structural organization of the body. Through practical applications, students will learn to link abnormal conditions and diseases with diagnostic tests and procedures. In addition, students will be introduced to common medical abbreviations, acronyms, and symbols. Duration 96 hours, Maximum length 2 months Phlebotomy Technician I — 20 hour (classroom) Program Description The phlebotomist is one of the most important positions in the clinical laboratory. Without the phlebotomist there would be no specimen for the clinical laboratory to run tests on. The program follows guidelines established by the California Department of Public Health Laboratory Field Services in preparation for the state and national phlebotomy technician certification exams and employment as a certified phlebotomy technician. The program focuses on state -identified advanced topics of anatomy and medical terminology, infection control, and procedures necessary to appropriately collect laboratory specimens and communication with patients. This program will prepare the certified phlebotomy technician to work in a clinical laboratory environment and healthcare setting. This program is appropriate for students with 1040 or more hours of on-the-job phlebotomy experience in the past 5 years. Students must have evidence of completing a minimum of 50 venipunctures, e.g. Letter of Phlebotomy Experience for California Certification (PDF) signed by an MD, DO, or CLB. Students must pass a national certification examination from one of the certifying organizations approved by the California Department of Public Health. Duration 20 hours, Maximum length 2 months Phlebotomy Technician I — 40 hour (classroom) Program Description The phlebotomist is one of the most important positions in the clinical laboratory. Without the phlebotomist there would be no specimen for the clinical laboratory to run tests on. The GMCCatalog-220101v4 45 program follows guidelines established by the California Department of Public Health Laboratory Field Services in preparation for the state and national phlebotomy technician certification exams and employment as a certified phlebotomy technician. The program focuses on state -identified basic and advanced topics of anatomy and medical terminology, infection control, and procedures necessary to appropriately collect laboratory specimens and communication with patients. This program will prepare the certified phlebotomy technician to work in a clinical laboratory environment and healthcare setting. This program is appropriate for students with more than 40 hours but less than 1040 hours of on-the-job phlebotomy experience in the past 5 years. Students must have evidence of completing a minimum of 50 venipunctures, e.g. Letter of Phlebotomy Experience for California Certification (PDF) signed by an MD, DO, or CLB. Students must pass a national certification examination from one of the certifying organizations approved by the California Department of Public Health. Duration 40 hours, Maximum length 2 months Phlebotomy Technician I — 80 hour (classroom) Program Description The phlebotomist is one of the most important positions in the clinical laboratory. Without the phlebotomist there would be no specimen for the clinical laboratory to run tests on. The program follows guidelines established by the California Department of Public Health Laboratory Field Services in preparation for the state and national phlebotomy technician certification exams and employment as a certified phlebotomy technician. The program focuses on state -identified basic and advanced topics of anatomy and medical terminology, infection control, and procedures necessary to appropriately collect laboratory specimens and communication with patients. This program will prepare the certified phlebotomy technician to work in a clinical laboratory environment and healthcare setting. This program is appropriate for students new to the field. This class requires a clinical rotation of a minimum of 40 hours and 50 venipunctures. Students must pass a national certification examination from one of the certifying organizations approved by the California Department of Public Health. Duration 80 hours, Maximum length 4 months GMCCatalog-220101v4 46 Vocational Program Structure, Method of Instruction, Credit Hours, Grading and Evaluation For the above vocational programs the following program structure, methods of Instruction and credit hours are described below. Program Structure Vocational programs generally include classroom didactic learning and skills laboratory. The classroom didactic may be online or at a physical location, and includes lectures, directed class discussion, audio-visual aids, overhead transparencies, demonstrations, role-playing, and skill competency evaluation. The skills laboratory may be live laboratory or simulation software. The skills laboratory is based on either a checklist of skills -based competency or a set of activities for a simulation software. Methods of Instruction Vocational programs may be offered in four different methods of instruction. Students enrolled will be directed during the admissions and orientation to the instructional method for their scheduled classes. o 100% classroom based is all class lectures and learning materials are held on campus, taught synchronously with the instructor. o Hybrid includes online and/or in -person lectures, quizzes, homework, other assessments, simulations clinical, and/or live skills laboratory, where applicable, to learn essential hands-on skills. o 100% online is all class lectures and learning materials are held online, taught synchronously and/or asynchronously with the instructor. This includes asynchronous on -demand course materials. o Correspondence method is that all course materials are mailed to the student or provided online, and the student works independently at the student's pace. Assessments are completed as paper based or online. GMCCatalog-220101v4 47 u Clinical Total Credit c a hours Hours cn New Program Name (simulation (including N a v or live) Clinical and L o Rotation) U 2 0 U x x ECG/EKG Technician 10 50 x x x Electronic Health Information Management 50 288 x x x Electronic Health Records 25 135 x x x Medical Billing 120 640 x x x Medical Coding 120 640 x x x Medical Office Assistant 115 624 x x x Medical Terminology 96 x Limited Phlebotomy Technician 24 x Phlebotomy Technician I — 20 hour 20 x Phlebotomy Technician 1— 40 hour 40 x Phlebotomy Technician I-80hour 40 80 Methods of Evaluation and Grading Evaluation methods include homework, discussion questions, quizzes, performance skills, role- playing, participation, and observation of affective characteristics (safety, work ethics, and attitude). Grading and evaluation are based on student's successful completion of all competencies. Students must pass all activities with a minimum grade of 70%. The grading scale is as follows: Grade Percent A 90-100% B 80-89% C 70-79% D 60-69% F below 60 GMCCatalog-220101v4 48 Continuing Education and Completion Courses GMC proprietary courses are developed by GMC, all curriculum and instruction are provided by GMC, and the course completion and continuing education completion certificates are under the GMC logo. See Appendix C for relevant CE's. Critical Care Suite Cardiovascular Disorders Cardiovascular Disorders is designed to address a variety of diseases and disorders in the cardiovascular system. Topics include atherosclerosis, acute coronary syndrome, angina, myocardial infarction, percutaneous coronary intervention, fibrinolytics, cardiac surgery, heart failure, peripheral vascular disease, venous disease, aortic aneurysm, and aortic dissection. The content includes risk factors, etiology, pathophysiology, assessment, diagnostics, complications, and current management. Successful completion of the course is required attendance and completion of homework and quizzes. Instructional methods include correspondence and online. Course duration is 10 hours. Neurological Disorders Neurological Disorders course is designed to address a variety of diseases and disorders in the respiratory system. Topics include assessment of the unconscious patient, Glasgow Coma Scale, Traumatic Brain Injury, Epidural/Subdural hematoma, intracerebral bleed, stroke, Locked -in - Syndrome, and brain death criteria. The content includes risk factors, etiology, pathophysiology, assessment, diagnostics, complications, and current management. Successful completion of the course is required attendance and completion of homework and quizzes. Instructional methods include correspondence and online. Course duration is 10 hours. Respiratory Disorders Respiratory Disorders course is designed to address a variety of diseases and disorders in the respiratory system. Topics include atelectasis, pneumonia, acute respiratory distress syndrome, COPD: emphysema, bronchitis, asthma, pulmonary Edema, and pulmonary embolism. The content includes risk factors, etiology, pathophysiology, assessment, diagnostics, complications, and current management. Successful completion of the course is required attendance and completion of homework and quizzes. Instructional methods include correspondence and online. Course duration is 10 hours. GMCCatalog-220101v4 49 Home Health Suite Ventilator Training Ventilator Training course is intended and designed primarily for healthcare providers who require initiation into applications and need to acquire basic skills with respiratory equipment. Upon completion of this course the healthcare provider will be able to define basic terms and concepts of mechanical ventilation, describe indications of mechanical ventilation, understand the difference between oxygen and ventilation, identify initial parameters, settings and special issues associated with ventilator setup, and how to troubleshoot /recognize alarms and evaluate patient's response to ventilator. This course also covers pressure vs flow triggering, modes of ventilation, and BiPAP/CPAP. This course is intended and designed primarily for healthcare providers who require initiation into applications and need to acquire basic skills with respiratory equipment. Successful completion of the course is required attendance and completion of homework and quizzes. Instructional methods include classroom and hybrid. Course duration is 6 hours. Wound Care Prevention Wound Care Prevention course is developed around that the most important factor regarding wound care, prevention. This course emphasizes the importance of a provider's overall ability to recognize, assess, and prevent the development of a variety of common wounds as well as exploring the current and accepted treatments in a healthcare setting. Recognition and assessment of existing or developing wounds allow the Healthcare Professional to better document and monitor the patient's recovery and the success or effectiveness of various treatments. This course is for educational purposes only and does not identify LVNs or RNs as a Certified Wound Care Nurse. The certificate received upon completion does not imply one may perform procedures beyond the specific scope of practice outlined by one's governing body. Successful completion of the course is required attendance and completion of homework and quizzes. Instructional methods include online. Course duration is 10 hours. IV Suite Basic IV Therapy Theory and Knowledge - EMT Basic IV Therapy Theory and Knowledge for EMTs is a great course for EMTs wishing to learn the basic history, theory, and knowledge of IVs. Areas of IV therapy and blood withdrawal covered thoroughly in this class include: methods for performing IV therapy /blood withdrawal, basic IV review, and advanced theory (maintaining PICC lines, central lines, pumps, etc.). Successful completion includes full attendance, written quizzes, and can include hands- on skills demonstrations on mannequins. Instructional methods include classroom, online, and hybrid. Course duration is 24 hours. GMCCatalog-220101A 50 Orange County Emergency Medical Services approved GMC as a prehospital CE provider. Students must check with their county to confirm these hours will be accepted. GMC will work with any county to meet their CE eligibility, please share our contact information with the county or provide GMC contact information to work with other counties. Blood Withdrawal Refresher The Blood Withdrawal Refresher course is a great refresher course for those who want to return to the field or update their knowledge. This class that provides knowledge refresher. Areas of blood withdrawal are covered thoroughly in this class include infection control and safety measures, anatomy, equipment, and methods for performing blood withdrawal, labs, blood transfusions, skin and venipuncture, complications and ethics and legal implications. Instructional methods include classroom, online, and hybrid. Course duration is 9 hours. IV Therapy and Blood Withdrawal - LVN Certification IV Therapy and Blood Withdrawal LVN Certification course meets all CA State requirements for IV Therapy and Blood Withdrawal Certification for LVN's. Areas of IV therapy and blood withdrawal covered thoroughly in this combined class include: methods for performing IV therapy/blood withdrawal, basic IV review, and advanced theory (maintaining PICC lines, central lines, pumps, etc.). Successful completion includes full attendance, written quizzes, hands-on skills demonstrations, and live skill assessment. Students receive a course completion certificate. Instructional methods include classroom, online, and hybrid. Course duration is 36 hours. IV Therapy and Blood Withdrawal - Midwifery IV Therapy and Blood Withdrawal is a great course for Midwifery wishing to gain skills, experience live practice, and further their knowledge base. Areas of IV therapy and blood withdrawal covered thoroughly in this combined class include: methods for performing IV therapy /blood withdrawal, basic IV review, shock, and advanced theory (maintaining PICC lines, central lines, pumps, etc.). Successful completion includes full attendance, written quizzes, hands-on skills demonstrations, and live skill assessment. Students receive a course completion certificate. Instructional methods include classroom, online, and hybrid. Course duration is 36 hours. IV Therapy and Blood Withdrawal - RN IV Therapy and Blood Withdrawal is a great course for RNs wishing to update skills, experience live practice, and refresh or further their knowledge base. Areas of IV therapy and blood withdrawal covered include: methods for performing IV therapy /blood withdrawal, basic IV review, and advanced theory (maintaining PICC lines, central lines, pumps, etc.). Successful completion includes full attendance, written quizzes, hands-on skills demonstrations, and live skill assessment. Students receive a course completion certificate. GMCCatalog-220101v4 51 Instructional methods include classroom, online, and hybrid. Course duration is 24 hours. IV Therapy and Blood Withdrawal Instructor Certificate Program An Intravenous (IV) Therapy and Blood Withdrawal Instructor is a registered nurse (RN) who instructs other nurses in the techniques and problems involved with IV therapy and blood withdrawal. GMC's certificate program in IV Therapy and Blood Withdrawal provides RNs the opportunity to master the instructional knowledge and skills to teach those in the healthcare industry. GMC's IV Therapy and Blood Withdrawal program provides state approved curriculum combined with up-to-date technology and equipment, taught in a stress -free, student -centered learning environment. Students receive an Instructor Manual which is comprehensive, with step-by-step guidance. Written exam and practical testing is required. RNs are monitored throughout the training and are provided regular and substantive feedback on knowledge and skill mastery. Once mastery is demonstrated RNs will receive a course completion certificate. Instructional methods include classroom, online, and hybrid. Course duration is 144 hours. Live Stick Skills Laboratory This class is for credentialled professionals looking for refresher live stick skills. Live Stick Skills Laboratory allows students to sign up for the skills laboratory to gain more practice on the essential skills of skin puncture, blood withdrawal, venipuncture, and IV Therapy on mannequins and live. Instructional methods include classroom. Course duration is 6 hours. Venipuncture for Technologists Venipuncture for Technologists course cover all topics required by the California State Department of Public Health to meet the requirements for venipuncture certification. The technologist is introduced to the basic skills necessary to safely perform venipuncture for contrast x-rays and to help ensure patient safety. This course is also a refresher for certified technologists. Successful completion includes full attendance, written quizzes, hands-on skills demonstrations, and live skill assessment. Students receive a course completion certificate. Instructional methods include classroom, online, and hybrid. Course duration is 8 hours. ASRT Approved Category "A" Credit This course has been approved by the American Society of Radiologic Technologist (ASRT) for 7.5 Category "A" Credits and meets the American Registry of Radiologic Technologists (ARRT) criteria for Category "A" continuing education credit. This course meets California Department of Public Health - Radiologic Health Branch acceptance criteria for continuing education credits required to renew certificates and permits in radiologic technology. GMCCatalog-220101v4 52 Prerequisite This course is open to technologist students who are currently enrolled in a radiology program or to Certified Radiologic Technologists. Applicants must provide their current student status, CRT or ARRT license number to register. • Verification of valid AHA CPR certification may allow students to enroll in didactic and/or live human stick portions only. • Verification of completed California Society of Radiologic Technologists' Venipuncture Certificate may allow students to enroll in the supervised live human stick and/or AHA CPR certification portions only. Other ECG and Pharmacology The ECG and Pharmacology course is excellent for healthcare providers to supplement their training. This course provides the necessary knowledge needed to interpret and treat Cardiac Arrhythmisa, basic electrophysiology, normal ECG measurements, basic arrhythmias, basic ACLS drugs, usage and routes of administration during cardiovascular emergencies, how to integrate basic drug pharmacology into ACLS algorithms, 12 Lead, and Cardiac Conduction. Class may provide a set of simulated Mega Code scenarios in which students perform real-time ECG interpretation and drug intervention similar to what is found in an actual ACLS Mega Code test. Instructional methods include classroom, online, and hybrid. Course duration is 8 hours. Phlebotomy - Blood Collection The Blood Collection course is designed to meet the requirement that phlebotomists licensed in California earn six contact hours every two years. This course is also a great refresher course for those who want to return to the field or update their knowledge. This class that provides knowledge refresher. Successful completion of the course is required attendance and completion of quizzes. Instructional methods include classroom and online. Course duration is 6 hours. Prerequisite This course is open to Phlebotomy Technician I professionals. This course was designed specifically for phlebotomists. Phlebotomists licensed in California may earn credit for it, but no credit will be granted to medical technologists or clinical laboratory scientists. Phlebotomy - Refresher The Refresher course is designed to meet the requirement that phlebotomists licensed in California earn six contact hours every two years. This course is a great course for healthcare professionals wishing to return to the field, or refresh on basic knowledge and review of procedures processes. Topics covered include infection control and safety measures, anatomy, equipment, and methods for performing blood withdrawal, labs, blood transfusions, skin and GMCCatalog-220101v4 53 venipuncture, complications and ethics and legal implications. This class that provides knowledge refresher. Successful completion of the course is required attendance and completion of quizzes. Instructional methods include classroom and online. Course duration is 6 hours. Prerequisite This course is open to Phlebotomy Technician I professionals. This course was designed specifically for phlebotomists. Phlebotomists licensed in California may earn credit for it, but no credit will be granted to medical technologists or clinical laboratory scientists. GMCCatalog-220101v4 54 Appendix A. Schedule of Fees and Charges and Tuition GMC reserves the right to update or modify the schedule of fees and charges and tuition at any time without prior notice. The most current tuition charges are found on the website. In addition to the fees and charges through the regular registration, there are additional fees. Schedule of Fees and Charges TYPE REFUNDABLE AMOUNT Admin Fee - Continuing Non -Refundable $50 Education* Application - Vocational Non -Refundable $50 Programs Refundable if cancelled <= 7 days Registration - Vocational after signing the enrollment $200 Programs agreement. Non-Refundable>7 days cancellation period Textbook and Other Learning Non -Refundable Depends on Media program Transfer Credit Evaluation Non -Refundable $75 Program Extension Fee (per Non -Refundable $250 eight weeks) Reinstatement Fee (per eight Non -Refundable $400 weeks) Digital Fee Non -Refundable $50 Late monthly payment charges Non -Refundable $30 Returned Check fee Non -Refundable $30 Copy of Certificate Non -Refundable $30 Transcripts (official) Non -Refundable $30 Research Request, starting at Non -Refundable $30 Service Fee Non -Refundable $50 $.0025 x tuition Student Tuition Recovery Fund Non -Refundable charge rounded to Fee (CA residents only) the nearest $1000 Refundable if cancelled and agency National Certification Exam Fee has not been paid at the time of Depends on cancellation program *Administrative fee is no more than $50 or 20% for course total cost less than $250. GMCCatalog-220101v4 55 NOTE: GMC vocational programs have a maximum length that is covered by the tuition and fees. Students who cannot complete their program requirements during this maximum time may request an extension. There is an extension fee. In addition, programs tuition that includes a voucher for a National Certification Exam must be completed within that maximum length plus one month. If a student does not complete the National Certification Exam during that maximum length plus one month, then the student forfeits the National Certification Exam fee, and those fees must be paid by the student. See the program description for the maximum length. Maximum Length for Vocational Programs Program Name Maximum Length ECG/EKG Technician 2 months Electronic Health Information Management 4 months Electronic Health Records 2 months Limited Phlebotomy Technician 1 months Medical Billing 9 months Medical Coding 9 months Medical Office Assistant 9 months Medical Terminology 2 months Phlebotomy Technician 120 hours 2 months Phlebotomy Technician 140 hours 2 months Phlebotomy Technician 180 hours 4 months Tuition Vocational Program Tuition ECG/EKG Technician (direct & hybrid) $ 1,350.00 Electronic Health Information Management $ 2,990.00 Electronic Health Records $ 2,290.00 Limited Phlebotomy Technician $ 1,350.00 Medical Billing $ 3,440.00 Medical Coding $ 3,440.00 Medical Office Assistant $ 2,490.00 Medical Terminology $ 400.00 Phlebotomy Technician 1 (20 Hours) $ 1,350.00 Phlebotomy Technician 1 (40 Hours) $ 1,850.00 Phlebotomy Technician 1 (80 Hours) $ 2,140.00 Continuing Education Tuition 30CE $ 175.00 Basic IV Therapy Theory and Knowledge - EMTs $ 325.00 Blood Withdrawal Refresher $ 250.00 GMCCatalog-220101v4 56 Cardiovascular Disorders $ 75.00 ECG and Pharmacology $ 250.00 Home Care Aide Health and Safety $ 75.00 IV Therapy and Blood Withdrawal - LVN Certification $ 325.00 IV Therapy and Blood Withdrawal - Midwifery $ 325.00 IV Therapy and Blood Withdrawal - RNs $ 325.00 IV Therapy and Blood Withdrawal Instructor Certification $ 325.00 Neurological Disorders $ 75.00 Phlebotomy - Blood Collection CE $ 75.00 Phlebotomy - Refresher CE $ 75.00 Respiratory Disorders $ 75.00 RN Refresher) -Day $ 200.00 Venipuncture for Technologists $ 200.00 Venipuncture Live Sticks $ 300.00 Ventilator Training $ 200.00 Wound Care Prevention $ 150.00 GMCCata1og-220101v4 57 Appendix B. State of California Student Tuition Recovery Fund STUDENT TUITION RECOVERY FUND DISCLOSURE: The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state -imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program. It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau of Private Postsecondary Education 1747 N. Market Blvd. Ste 225, Sacramento, CA 95834 P.O. Box 980818, West Sacramento, CA 95798-0818 www.bppe.ca.gov Tall -free telephone number (888) 370-7589 or fax (916) 263-1897 (916) 574-8900 or by fax (916) 263-1897 To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following: 1. The institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach -out plan approved by the Bureau or did not complete a chosen teach -out plan approved by the Bureau. 2. You were enrolled at an institution or a location of the institution within the 120 day period before the closure of the institution or location of the institution, or were enrolled in an educational program within the 120 day period before the program was discontinued. 3. You were enrolled at an institution or a location of the institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure. 4. The institution has been ordered to pay a refund by the Bureau but has failed to do so. 5. The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs. GMCCatalog-220101v4 58 6. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution. 7. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans. To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF. A student whose loan is revived by a loan holder or debt collector after a period of noncollection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law. However, no claim can be paid to any student without a social security number or a taxpayer identification number. GMCCatalog-220IM4 59 Appendix C. Completion Documents for Continuing Education Courses Students who complete continuing education courses may be eligible to earn Certificate of Continuing Education or a Certificate of Completion. The number of earned CEs depend on various factors, e.g. the student's credentials, number of hours in class, approving agency rules. Students should confirm with the office staff the number of CEs eligible given their individual details. Students must confirm with their licensing agency the requirements for maintaining their license and approved providers. For IV Therapy and Blood Withdrawal LVN Certification course, once certified, students do not have to renew the certifications if the student's license remains current. In the table below, the various agencies and their approval types and numbers are listed for Certificates of Continuing Education. The right most column provides information on the Certificate of Completion. Approved CE provider and course approval numbers are listed. In some cases, the agency only approves at the institution level and does not approve at the course level. The BRN and OCEMS agencies only approve a provider at the institutional level. Their regulations and guidelines direct institutions to provide courses and do not require individual course approval, and guidelines are provided on what is considered eligible for credit. The institutional provider numbers are listed. The BVNPT provides both institutional and course approval and these two approval numbers are listed. The ASRT only provides course level approval and the course approval number is listed. The RT does not have a formal CE provider approval process and relies on the BRN approval as the CE acceptance criteria. The right column lists the Certificate of Completion contact hours that a student can earn if eligible. Blank cells mean that no contact hours are available, and no Certificate of Completion can be earned. Example: Two courses for RNs that only offer the Certificate of Completion and not a Certificate of Continuing Education were based on the evaluation against the RN guidelines for what is considered eligible for credit. These two courses were deemed to fall outside eligibility. However, the Ventilator Training course was eligible for credit. GMCCatalog-220101v4 60 COMPLETION DOCUMENTS CE and Contact Hours Table Lost modified 211912022 Use the table below to determine your eligibility for CEs. Find the column with your license and the row of the course you are taking." ASRT — All radiologic technologists (except those that are registered as "retired") must earn 24 CE credits every two years. BRN In the State of California, Registered nurses are required by law (California Code of Regulations, Section 1451, Article 5) to complete 30 contact hours of continuing education every two years BVNPT Licensees must complete 30 contact hours of Continuing Education every two years in order to renew their license with an active status. CDPH-LFS Licensees must complete 6 hours of CE every 2 years OCEMS An EMT for re -certification is required to perform 24 hours of EMS CE, so only 12 hours may be non -instructor based. R(B Repiratory Therapists need 30 CE every 2 years. RCB does not have a formal CE provider approval process, see Article 5. Continuing Education Course Name ASRT: Radiologic Technologists II Registered Nurse BVNPT: License Vocational Nurse COPH-LFS Phlebotomy OCEMF: Emergency Medical Technician RCB: Respiratory Therapists ••• CEH Provider Approval Code 16797 V-10783 AA R225 30-0143 Course Provider Number CAZ0077001 IB-2384 1-2596 B-2597 Critical Care Suite Cardiovascular Disorders - 10 10 - 3.5 10 Ne rolo is I Disorders 30 SO - 3.5 10 Res into Disorders - 10 10 _ 3.5 10 Home Health Suite Ventilator Training 6 6 - 5.5 6 Wound Care Prevention 10 1 10 11 17.5 10 IV Suite Basic IV Therapy Theory and Knowl d e - EM7s - _ _ _ 16 Blood Withdrawal Refresher - - - _ - - IV Therapy and Blood Withdrawal - LVN Certificatio _ - 36 -' - - IV TheraQy and Blood Withdrawal - Midwife - - - IV Therapy and Blood Withdrawal - RN - - _ - - IV 7her and BI od Withdrawal Instructor Certificc _ 20 - - _ 20 Live Sti kS Its aborato - - _ _ - VeniuunctureforTechnoloeists 75 - _ _ - Other E G an I Pharm colo 8 - 8 Phlebotomy Blood Collection - _ - 6 - - Phlebotom Refresher _ - - 6 -Please keep in mind that hours are approved based on scope of practice, however, courses can still be completed and a certificate received for resume building. NOTE: AHA CE's listed are the maximum possible, and the actual number depends on how many hours the actual class runs and your regulatory agency. "'The CEs listed here are for Orange County. Students must check with their county to confirm these hours will be accepted. GMEC will work with any countyto meet their CE eligibility, please share our contact info with your county or provide us contact info to work with other counties. ••. 1399.352. Criteria for Acceptability of Courses. 3MCCatalog-220101v4 61 EXHIBIT C Employment INFORMATION NOTICE EDD Development Department Date: June 4, 2020 Number: WSIN19-48 s l a !_e of California Expiration Date: 07/04/2020.., STATE NEGOTIATED PERFORMANCE GOALS PY 2020 and 2021 The Workforce Innovation and Opportunity Act (WIOA) Section 116(b) requires the state to reach an agreement with the US Department of Labor (DOL) on state -level performance goals for the Wagner-Peyser, and WIOA Title IB Adult, Dislocated Worker, and Youth programs every two years. In May 2020, the state negotiated the performance goals with the DOL for Program Years (PY) 2020 and 2021 using the Statistical Adjustment Model (SAM) as a baseline. PY 2020 and PY 2021 Negotiated Performance Goals Indicators Adults Dislocated Youth Wagner - Workers Peyser Employment Rate 2nd Quarter After Exit (Includes placement in 67.0% 71.9% 71.0% 61.4% education for Youth Employment Rate 4th Quarter After Exit (Includes placement in 66.0% 72.5% 71.0% 62.0% education for Youth Median Earnings 2nd $6,000 $8,070 $3,490 $6,689 Quarter After Exit Credential Attainment 60.0% 60.0% 60.0% N/A Measurable Skill Gains 50.0% 50.0% 56.4% N/A The Employment Development Department will negotiate levels of performance for five of the WIOA primary indicators of performance with Local Areas for PY 2020 and PY 2021. The state will take into account the following factors when negotiating performance goals with the Local Areas: The EDD is an equal opportunity employer/progrom. Auxiliary aids and services are available upon request to individuals with disabilities. Page 1 of 2 50:187 EXHIBIT C How the levels involved compare with the negotiated levels of performance established for the state. • Ensure that the negotiated levels account for the economic conditions and the participant characteristics based on the SAM. • The levels involved promote continuous improvement of the indicators of performance. For more information on the Performance Negotiation process, please review the Workforce Services Directive State Level Performance Goals and Local Area Negotiations (WSD19-11 PDF). If you have questions related to this information, contact the Program Reporting and Analysis Unit at wsbmanageperformance@edd.ca.eov. /s/JAIME L. GUTIERREZ, Chief Central Office Workforce Services Division Page 2 of 2 CERTIFICATION REGARDING LOBBYING CERTIFICATION FOR CONTRACTS, GRANTS. LOANS and COOPERATIVE AGREEMENTS The undersigned certifies, to the best of his or her knowledge and belief, that: 1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. 2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying." in accordance with its instructions. 3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipient's shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure occurring on or before October 23, 1996, and of not less than $11,000 and not more than $110,000 for each such failure. Technology Education Consulting And Research Elea Genesis Medical College Grantee/Contractor Organization Program Title Signature Leslie Gargiulo Name of Certifying Official Signature EXHIBIT D Certification Regarding Drug -Free Workplace Requirements The certification set out below is a material representation upon which reliance is placed by the U.S. Department of Housing and Urban Development in awarding the grant. If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug -Free Workplace Act, the U.S. Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized under the Drug -Free Workplace Act. CERTIFICATION A. The contractor certifies that it will provide a drug -free workplace by: (a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition; (b) Establishing a drug -free awareness program to inform employees about — (1) The dangers of drug abuse in the workplace; (2) The contractor's policy of maintaining a drug -free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance program; and (4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace; (c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a); (d) Notifying the employee in the statement required by paragraph -(a) that, as a condition of employment under the contract, the employee will - (1) Abide by the terms of the statement; and (2) Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction. EXHIBIT E (e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an employee or otherwise receiving actual notice of such conviction; (f) Taking one of the following actions, within 30 days of receiving notice under subparagraph (d)(2), with respect to any employee who is so convicted - (1) Taking appropriate personnel action against such an employee, up to and including termination; or (2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency; (g) Making a good faith effort to continue to maintain a drug -free workplace through implementation of paragraphs (a), (b), (c), (d), (e) and (f). B. The contractor shall insert in the space provided on the attached "Place of Performance" form the site(s) for the performance of work to be carried out with the grant funds (including street address, city, county, state, and zip code) .the contractor further certifies that, if it is subsequently determined that additional sites will be used for the performance of work under the contract, it shall notify the U.S. Department of Housing and Urban Development immediately upon the decision to use such additional sites by submitting a revised "Place of Performance" form. July 22, 2022 Date Program Operator Signature EXHIBIT E DIVISION OF EMPLOYMENT SERVICES PLACE OF PERFORMANCE FOR CERTIFICATION REGARDING DRUG -FREE WORKPLACE REQUIREMENTS Name: Leslie Gargiulo CEO Name of Contractor: Technology Education Consulting and Research dba Genesis Medical College Contract Number: Date: July 22, 2022 The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract covered by the certification: Place of Performance (include street address, city, county, state, zip code for each site): 1391 Warner Ave., Suite A Tustin, CA 92780 Address EXHIBIT E Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion Lower Tier Covered Transactions This certification is required by the regulations implementing Executive Order 12549, Debarment and Suspension, 29 CFR Part 98, Section 98.510, Participants' Responsibilities. The regulations were published as Part VII of the May 16, 1988, Federal Register (Pages 19160-19211). (Before completing certification, read instructions which are an integral part of certification) 1. The prospective primary participant, (i.e. grantee) certifies to the best of its knowledge and belief, that it and its principals: a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any federal department or agency; b. Have not within a three-year period preceding this proposal been convicted or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction or contract under a public transaction; violation of federal or state antitrust statues or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. c. Are not presently indicted for or otherwise criminally or civilly charged by a government entity (federal, state or local) with commission of any of the offenses enumerated in paragraph (1)(b) of this certification; and d. Have not within a three-year period precedingthis application/proposal had one or more public transactions (federal, state or local) terminated for cause or default. 2. Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal. Technology Education Consulting and Research dba Genesis Medical College Grantee/Contractor Organization Leslie Gargiulo, CEO Name and Title of Official Authorized to Certify On Behalf of the Grantee July 22, 2022 Date EXHIBIT F INSTRUCTION FOR CERTIFICATION 1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is providing the certification as set out below. 2. The certification in this clause is a material representation of fact upon which reliance was placed when this transaction was entered into. If it is later determined that the prospective recipient of Federal assistance funds knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the Department of Labor (DOL) may pursue available remedies, including suspension and/or debarment. 3. The prospective recipient of Federal assistance funds shall provide immediate written notice to the person to which this proposal is submitted if at any time the prospective recipient of Federal assistance funds learns that its certification was erroneous whom submitted or has become erroneous by reason of changed circumstances. 4. The terms "covered transaction", "debarment", "suspended", "ineligible", "lower tier covered transaction", "participant', "person", "primary covered transaction", "principle", "proposal", and "voluntarily excluded", as used in this cause, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the person to whom this proposal is submitted for assistance in obtaining a copy of those regulations. 5. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should the proposed covered transaction be entered into, it shall not knowingly enter into any lower tier covered transaction with a person who is debarred, suspended, declared ineligible, orvoluntarily excluded from participation in this covered transaction, unless authorized by the DOL. 6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will include the clause title "Certification Regarding Debarment, Suspension, Ineligible, or voluntarily excluded from the covered transaction unless it knows that the certification is erroneous. 7. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render in good faith the certification required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings. 8. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a covered transaction knowingly enters into a lower tier covered transaction with a person who is suspended, debarred, ineligible, or voluntary excluded from participation in this transaction, in addition to other remedies available to the Federal Government, the DOL may pursue available remedies, including suspension and/or debarment. EXHIBIT F Assurances & Certifications Selected providers will be required to sign and submit "actual" assurances and certificates as required by the City of Santa Ana and the Workforce Development Board on all contracts. I recognize that I must give assurances for each item below. Please initial each box indicating you have read and are providing assurance you are or will be in compliance with the following: i SAWDB uses the Ca1JOBs ETPL Module for accepting applications from the providers to be listed on the ETPL. Local boards may authorize a single local board to act on their behalf in making determinations for initial and/or subsequent eligibility of providers. Contractors must enter program(s) of training services into CaIJOBS. The training provider should only enter the program(s) desired to be on the CA ETPL. If the program is offered with multiple modes of delivery, or course lengths, the program must be entered separately for each variation. A111SAWD13 has authorized the South Bay WDB to make initial and subsequent eligibility determinations for applications submitted from providers. Contractors should contact the South Bay WDB 11539 Hawthorne Blvd., 5`i' Floor, Hawthorne, CA 90250, 310-970-7700. �/ACONTRACTOR is required to be in compliance with South Bay WDB Master agreement and SAWDB agreement. [n cases where South Bay WDB has denied a provider's application, provider may submit the application to SAWDB for consideration and processing at 801 W. Civic Center Dr. #200, Santa Ana, CA 92701 ATTN: SAWDB Staff. The submission must include completed ETPL training program applications and a copy of the letter from the South Bay WDB denying application. Local boards may establish local policies requiring performance above the state minimum standards for providers to be included on the ETPL. Acceptance and processing of an application does not constitute an agreement or relationship between the CONTRACTOR and SAWDB, nor does it guarantee any referrals to the provider by SAWDB. Applications will be process on an ongoing basis. CONTRACTOR must be in compliance with the State and Federal regulations, per Workforce Innovation and Opportunity Act (WIOA) Eligible CONTRACTOR List Policy and Procedure WSDl5-07 or it's replacement. CONTRACTORS must also meet one of the following criteria in order to have their programs listed on the ETPL: EXHIBIT G 1) Bureau of Private Postsecondary Education Approval to Operate, or Verification of Exemption by BPPE. 2) Accreditation by the Accrediting Commission for Senior Colleges and Universities, WASC, or the Accrediting Commission for Community and Junior Colleges, CSU, UC, and other WASC accredited institutions. This accreditation can be verified at: www.accic.oru/ or www.wascsenior.org/. 3) Postsecondary institutions eligible under Title IV of the Higher Education Act (HEA) and offering programs leading toward an associate degree, baccalaureate degree, or certificate. 4) Approval by the California Department of Education. 5) Approval by the Chancellor's Office of the California Community Colleges (CCCCO). CONTRACTOR must reapply to be considered for subsequent approval on the ETPL and agrees to provide the required performance and cost information data. o ' CONTRACTOR must annually meet the state's minimum performance standards, however the SAWDB may set higher levels. Public Postsecondary Community Colleges, CSUs, and UCs are required to provide performance information for consideration of placement on the CA ETPL, but due to heavy state oversight, investment, and the inability to capture true program outcome data, these institution types are not required to meet a specific performance threshold to be listed on the CA ETPL. CONTRACTOR's BPPE accredited shall provide a copy of the provider's BPPE Annual Report (the Performance Fact Sheet) to document their achievement of the performance criteria if applicable. ALL Training on the ETPL must be for occupations in in -demand industry sectors identified by the state, regional or local workforce development boards. o " All Training on the ETPL must provide training services that lead to an industry -recognized credential, national or state certificate, or degree, including all industry appropriate competencies, licensing and/or certification requirements. O CONTRACTOR understands that all performance data and data submitted on the ETPL must be made available for data verification by the SAWDB or the State EDD office. " CONTRACTOR must maintain all the relevant records utilized to support the data submitted on ETPL for audit or monitoring purposes by the SAWDB or the State EDD office. ra J "CONTRACTOR that claim an exemption to BPPE (Section 94874 of the BPPE Act), must apply and receive a "Verification of Exemption" before being listed on the ETPL. Since it has been determined that any expenditure of public funds, state or federal, that directly benefits a student to be student financial assistance, we expect that instances of exemption will be very rare. All CONTRACTOR must have all considered training programs listed with the BPPE, the SAWDB may verity the data that was submitted to BPPE. a ' All new and current CONTRACTOR will be required to be registered in CaIJOBS'm and must have all considered training programs listed with the BPPE match on CaUOBS. EXHIBIT G A. -All CONTRACTOR are required to enter performance data for each program to be listed on the ETPL and provide evidence to the Local Board that they have met the minimum performance criteria required. Programs that do not include performance data will not be approved for listing on the ETPL. CONTRACTOR must have their current course catalogs on file with the SAWDB. CONTRACTOR agrees to immediately notify (within 10 working days the SAWDB, in writing, of any changes in the information submitted with initial agreement. CONTRACTOR agrees to accept WIOA eligible referrals from the Santa Ana WORK Center on an individual referral basis. o ' CONTRACTOR shall not accept nor enroll WIOA participants who do not meet the CONTRACTOR's entrance requirements, which are to be the same general entrance requirements required of public students, and agrees to submit a written notification to the Santa Ana WORK Center's Case Manager stating the reason(s) for non -acceptance. CONTRACTOR agrees to assist the WIOA client in applying for PELL Grants and any other funds that might be available to offset the cost to WIOA and to work together with the WIOA client's Case Manager to ensure all other funding sources are investigated and those funds obtained before submitting the Vendor Voucher to the SAWDB for payment. eV CONTRACTOR agrees to cross out sections of the student enrollment agreement that would hold the WIOA participant financially responsible for any training related expenses. 1//jFOnce accepted, CONTRACTOR agrees to enroll the WIOA participant in the course stipulated on the Vendor Voucher and no other. A. -CONTRACTOR agrees to invoice the Santa Ana WORK Center, on a cost reimbursement basis, for third partytesting (Microsoft, Novell, A+, etc.) and will provide a copy of the Pass/Fail results at that time. Pre -Apprenticeship CONTRACTORS must include a letter of commitment from an approved apprenticeship program and meet the application policies and procedures required for the type of program (e.g., community college, private post -secondary, adult education provider, etc.). A. -CONTRACTOR Apprenticeship Programs registered under the National Apprenticeship Act (NAA) or recognized by DIR/DAS are exempt from initial eligibility procedures. Registered apprenticeship programs must be included and maintained on the list of eligible providers of training services as long as the corresponding program remains registered, as described at WIOA sec. 122(a)(3). /ACONTRACTOR agrees to allow SAWDB, Santa Ana WORK Center, the State of California, and the Department of Labor, the WIOA client and any of their duly authorized representatives' access to all the records regarding the WIOA client for monitoring purposes. The records include any books, documents, papers, files and computer data directly pertinent to the records of the WIOA participant. The right to records includes the right to make excerpts, transcripts and photocopies. The right also includes the right to have reasonable and timely access to personnel for the purpose of interviews and discussions related to the records of the WIOA participant. EXHIBIT G CONTRACTOR agrees to provide progress reports which indicate grades and test scores, as well as attendance reports, to the WIOA client's Case Manager on a monthly basis. s CONTRACTOR agrees to notify the WIOA client's Case Manager immediately (within 5 working days) if the WIOA client is absent for more than 3 days in a row, has sporadic attendance or drops out of school unless other arrangement are made in writing. CONTRACTOR agrees to provide a copy of the "reimbursement form" and issue a refund check to the "City of Santa Ana" for the number of unused training hours and any non -issued training/testing vouchers, books, tools, etc. due within 30 calendar days after the last day the WIOA client attended school or the day the school was notified that the WIOA client dropped. Said check to be mailed to the attention of the WIOA Case Manager, 801 W Civic Center Dr., #200, Santa Ana, CA 92701. /F CONTRACTOR agrees to provide the WIOA Case Manager a copy of the WIOA client's certificate of completion or diploma or official transcripts within 10 working days of the date of completion or graduation. �*FCONTRACTOR agrees to provide the WIOA client with the same level of job search/placement assistance as provided to the public students and to provide the WIOA Case Manager with all the pertinent information regarding the placement of the WIOA client within 5 working days of the WIOA client's first day of employment. A WIOA client has 180 days after completing training to get a job for the CONTRACTOR to get credit for placement in employment. A-[ am authorized by my Board of Directors, Trustees, other legally qualified officer, or as the owner of this agency or business to submit this proposal. s CONTRACTOR is not currently on any Federal, State of California, or local Debarment list. CONTACTOR will provide records to show that we are fiscally solvent, if needed. CONTRACTOR has, or will have, all of the fiscal control and accounting procedures needed to ensure that WIOA funds will be used as required by law and contract. CONTRACTOR has additional funding sources and will not be dependent on WIOA funds alone. CONTRACTOR will meet the applicable Federal, State, and local compliance requirements. These include, but are not limited to: Records accurately reflect actual performance if applicable. A '✓ Maintain record confidentiality, as required. F Reporting financial, participant, and performance data, as required. O�" Comply with State and Federal fiscal and program activity audits. " Complying with Federal and State non-discrimination provisions. EXHIBIT G A/AMeeting requirements of Section 504 of the Rehabilitation Act of 1973. F A"�Meeting requirements of the American's with Disabilities Act of 1990. (submit completed survey) Meeting all applicable labor law, including Child Labor Law standards. F Agree to provide a drug free workplace. F Agree to insure the City of Santa Ana through General Liability Insurance and Automobile Liability Coverage in the amount of $1,000,000.00 policy. F Agree to provide all participants with Grievance Procedures. F Agree to insure proposer's employees through Workers Compensation Insurance (including part-time employees) F Procurement policies and procedures are in place and meet federal guidelines. CONTRACTOR will not: F Use WIOA money to assist, promote, or deter union organizing. F Use funds to employ or train of persons in sectarian activities. AAFUse funds for youth in the construction, operation, or maintenance of any part of a facility to be used for sectarian instruction or religious worship. AAFUse WIOA money under this contract to purchase any equipment. I hereby assure that all of the above are true. C/ CEO 7/22/2022 Signature Title Date EXHIBIT G COMPLAINT HANDLING UNDER THE Workforce Innovation Opportunity Act Santa Ana Local Workforce Development Area Revised May 20, 2019 EXHIBIT H Table of Contents I. Information Regarding Complaints 3 A. Nondiscrimination and Equal Opportunity Complaints. 1. Policy 2. Civil 3 n 3. Nondiscrimination laws under WIOA 4 4. How to File Your Compla B. Criminal II. General Procedures for Handling Non -Criminal Violations of the Act 6 III. Procedures for Handling Complaints at the LWDA IV. Procedures for Handling Complaints at the State Leve 0 12 V. Procedures for Handling Discrimination Complaints by Participants 15 VI. Procedures for Handling Disability Complaints by Participants. GLOSSARY OF WIOA TE IVA 20 z EXHIBIT H Information Regarding Complaints A. Nondiscrimination and Equal Opportunity Complaints 1. Policy Statement In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment. In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to: • Title VI of the Civil Rights Act of 1964 • Title VII of the Civil Rights Act of 1964 • The Age Discrimination Act of 1975, as amended • Section 503 of the Rehabilitation Act of 1973 • Section 504 of the Rehabilitation Act of 1973 • Title IX of the Education Amendments of 1972 • Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief. Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States. No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration of WIOA. EXHIBIT H Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non- discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program. 2. Civil Rights No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disability, national origin, sex, age, political affiliation, or beliefs. This means that — for any of the characteristics listed above: • You may not be denied the opportunity to enroll in WIOA. • No benefits or services may be denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program. • Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination. You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances. Your complaint must be filed within 180 days. All complaints will be handled confidentially. 3. Nondiscrimination Laws under WIOA Title VI of the Civil Rights Act of 1964 Prohibits discrimination on the basis of race, color, national origin, or religion. The Age Discrimination Act of 1975 Prohibits arbitrary discrimination against persons' age 40-70. The Rehabilitation Act of 1973 EXHIBIT H Prohibits discrimination based on disability. Title IX of the Education Amendments of 1972 Prohibits discrimination in any education or training program or activity receiving federal financial assistance. OTHER CIVIL RIGHTS LAWS: Title VII of the Civil Rights Acts of 1964 Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency. White House Executive Order no. 11246 as Amended by Executive Order No. 11375 Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin. Department of Labor Secretary's Order no. 4-73 Prohibits discrimination based on sex. Equal Pay Act of 1963 Prohibits pay differential solely because of sex. Emergency Employment Act of 1971 Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs. 4. How to File Your Complaint a. Put your complaint in writing. b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where it happened and when it happened. d. Give the name and addresses of all persons who were present or who had anything to do with the matter. ...Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with: EXHIBIT H Director Civil Rights Center U.S. Department of Labor, Room N-4123 200 Constitution Ave., NW Washington, D.C. 20210 Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office. The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you. A case may be taken to court if the other processes do not yield satisfactory results. You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you. It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case. YOUR CIVIL RIGHTS UNDER THE WORKFORCE INNOVATION OPPORTUNITY ACT Santa Ana Local Workforce Development Area 801 W. Civic Center Drive, Suite 200 Santa Ana, CA 92701 (714)565-2600 B. Criminal Complaints In accordance with the WIOA and the implementing code of Federal section 667.600.... Federal handling of criminal complaints and report fraud, abuse and other criminal activity. "All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor." II. General Procedures for Handling Non -Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub EXHIBIT H recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons. These procedures provide for resolution of non -criminal complaints arising from the operation of the Santa Ana LWDA. A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act. These procedures shall not be construed as affecting any other available legal remedy outside of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure. A. The following principles and rules apply to all complaints at all steps of the complaint procedures: All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity. 2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues. 3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process. 4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing. An employer of participants, including private -for -profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met. EXHIBIT H A "participant", within the meaning of these procedures, is an individual who receives employment -training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant, as defined herein. 5. If a complaint does not receive a decision at the LWDA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor. 6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures. II•I. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports. 1. Form and Filing of Compliant Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days. The complaint must be in writing and must be signed and dated. The complaint should also contain the following information: a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; d. What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated; EXHIBIT H e. Remedy sought by the complainant; and If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation. The absence of any of the requested information shall not be a basis for dismissing the complaint. A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step. 2. Informal Conference Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. b. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed. d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires. 3. Request for Hearing a. As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with: Jennifer Sommers Sr. Personnel Analyst— EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714) 647-5348 EXHIBIT H A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint. 4. Notice of Hearing Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten (10) calendar days prior to the date of the hearing. The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint. The hearing notice shall be in writing and contain the following information: a. The date of notice, name of the complainant, and the name of the party against whom the complaint is filed. b. The date, time and place of hearing before an impartial hearing officer. c. A statement(s) of the alleged violation(s) Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries. B. Conduct of Hearing The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented. 1. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer. 2. Full regard must be given to the requirements of due process to insure a fair and impartial hearing. 3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing. io EXHIBIT H 4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof. Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first. 5. The party involved should have the right to be represented (at their own expense) he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited. 7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence. 8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing. 9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board. C. Issuance of Decision Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information: 1. The name of the parties involved. 2. A statement of the alleged violation and issues related to the alleged violation. 3. A statement of the facts. 4. The decision and the reasons for the decision. 5. A statement of corrective action, if any, to be taken. 6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel. 11 EXHIBIT H D. Record of Hearing An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three- year period after the grant has been officially closed out. The Santa Ana LWDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used. E. Establishment of Complaint Procedures In accordance with Section 683.600, each employing agency including private -for -profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include: Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training. 2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and 4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600. IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level. Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record 12 EXHIBIT H established at the LWDA level and shall issue a decision based on the information contained therein. Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel. A. Form and Filing of Complaint. 1. Request for State Review of LWDA Level Decisions On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review. 2. Filing of Requests for State Review The State Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information: a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations e. A statement of the relief sought. 3. Complainant Responsibility It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWDA hearing which support the requested relief. The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days. B. Conduct of Hearings. 1. Request for Hearing at the State Level 13 EXHIBIT H If no decision has been issued at the LWDA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination. 2. Filing for Request for Review The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction. The request shall be filed directly with the Chief of the WID in writing and should include the following: a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA C. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and imposed. d. A statement of basis for the request for hearing. 3. Evidentiary Hearing Upon receipt of the request for a State level hearing, a hearing before a designated hearing officer will be scheduled. The hearing will be recorded mechanically or by court reporter. Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented. The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination. The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor C. State Review Panel The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review. 14 EXHIBIT H Decisions issued by this panel, under the authority of the Governor, are final. D. Issuance of State Review Decision. The State review will be limited to violations of the WIOA, implementing WIOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing. V. Procedures for Handling Discrimination Complaints by Participants. A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence. 1. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A). 15 EXHIBIT H PROCEDURES FOR HANDLING NON -CRIMINAL COMPLAINTS No later than 180 days of alleged discrimination Handling of complaints filed at LWDA level arising in connection with WIOA programs operated by LWDAs Informal Resolution Process Unsatisfactory Decision or LWDA Decision not issued within 60 days Within 10 days of ° receipt of unsatisfactory decision or 10 Request for State Review w days from date o LWDA decision o should have been issued. Governor's Decision issued by State Review Panel If no decision issued by State Review Panel Appeal to DOL 16 EXHIBIT H 2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing. 3. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures. 4. Complainants must file their complaint directly with: Jennifer Sommers Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5348 VI. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. 1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR. 2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint. A. Procedures at the LWDA Level 1. The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint. 2. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference. 3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint. B. Procedures at the State Level 1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWDA. 17 EXHIBIT H 2. The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision. 3. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review. 4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. 18 EXHIBIT H 1PROCEDURES FOR HANDLING COMPLAINTS ON BASES OF DISABILITY No later than 180 days of alleged discrimination Filed within 30 days of LWDA/State Decision or 90 days from date of initial filing of complaints Filing of complaint on the basis of Disability with LWDA Informal Resolution o If no resolution reached o Request for Hearing Notice of Hearing Hearing Conducted LWDA Decision o Unsatisfactory Decision or No Decision State Review Governor's Decision Appeal to Assistant Secretary Department of Labor Day I Day145 Day 60 Days 19 EXHIBIT H GLOSSARY OF W IOA TERM AGE DISCRIMINATION ACT — A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds. APPLICANT — An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant. ASSESSMENT — Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process. CHARGING PARTY (CP) COMPLAINANT, GRIEVANT, OR AGGRIEVED PERSON — The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines. DISCRIMINATION — In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment. ELIGIBLE NON -CITIZEN — Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States. EMPLOYER — An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended. GRIEVANCE — An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice . INDIVIDUAL WITH A DISABILITY — Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment. INTAKE — Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs. JOINT COMPLAINT — A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR. 20 EXHIBIT H JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc. PARTICIPANT — Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post -termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services. 21 EXHIBIT H CERTIFICATE OF LIABILITY INSURANCE D OE7/25/202 rY) o7/2s/zozz THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the pollcy(ies) must be endorsed. If SUBROGATIONIS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAVION INSURANCE ASSOCIATE INC/PHS NAME: PHONE (866)467-8730 (AIC, No, Ext): FAX INC, No): 72186618 The Hartford Business Service Center 3600 Wiseman Blvd E-MAIL San Antonio, TX 78251 ADDRESS: INSURERIS) AFFORDING COVERAGE NAIC# INSURED INSURER A: Hartford Casualty Insurance Company 29424 TECHNOLOGY EDUCATION CONSULTING AND INSURER B: 1391 WARNER AVE STE A INSURER C : TUSTIN CA 92780-6456 INSURER D : INSURER E : INSURER F : COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED.NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INS LTR TYPE OF INSURANCE ADDL INSR SUBR MD POLICY NUMBER POLICY EFF D POLICY EXP MMIDDNYYY LIMITS COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE CLAIMS-MADE❑OCCUR DAMAGE TO RENTED ISES En cccunence MED EXP (Any one person) PERSONAL 8 ADV INJURY GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE POLICY 7PRO- LOG JECT PRODUCTS-COMP/OP AGO OTHER: AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT a eccident BODILY INJURY (Per person) ANY AUTO ALL OWNED SCHEDULED AUTOS AUTOS BODILY INJURY(Peraccident) HIRED NON -OWNED PROPERTY DAMAGE AUTOS AUTOS (Peramident) UMBRELLA LIAB OCCUR EACH OCCURRENCE EXCESS LIAB CLAIMS- MADE AGGREGATE ED RETENTION $ WORKERS COMPENSATION AND EMPLOYERS• LIABILITY X PER STATUTE OTH- ER E L. EACH ACCIDENT $1,000,000 ANY YIN A PROPRIETOR/PARTNER/EXECUTIVE OFFICERIMEMBER EXCLUDED? NIA 72 WEC ZT8506 12/16/2021 12/16/2022 E.L. DISEASE -EA EMPLOYEE $1,000,000 (Mandatory in NH) If yes, describe under E. L. DISEASE - POLICY LIMIT $1,000,000 DESCRIPTION OF OPERATIONS below DESCRIPTION OF OPERATIONS/LOCATIONS /VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached R more space is required) Those usual to the Insured's Operations. GERIIFICA I E HULUER CANCELLATION City of Santa Ana SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED Risk Management Division BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED 20 CIVIC CENTER PI 7 IN ACCORDANCE WITH THE POLICY PROVISIONS. SANTA ANA CA 92701 AUTHORIZED REPRESENTATIVE ACORD 25 (2016103) © 1988-2015 ACORD CORP RAM`arsedDhktaA Ravltwma APraOV® Sr. The ACORD name and logo are registered marks of ACORD °n_' 7ou RhkMJr ,menr OeialAde CNA SB146932G (Ed. 10-19) BLANKET ADDITIONAL INSURED AND LIABILITY EXTENSION ENDORSEMENT This endorsement modifies insurance provided under the following: BUSINESSOWNERS LIABILITY COVERAGE FORM BUSINESSOWNERS COMMON POLICY CONDITIONS TABLE OF CONTENTS I. Blanket Additional Insured Provisions A. Additional Insured — Blanket Vendors B. Miscellaneous Additional Insureds C. Additional Provisions Pertinent to Additional Insured Coverage 1a. Primary — Noncontributory provision 1l.b. Definition of "written contract" 2. Additional Insured — Extended Coverage IL Liability Extension Coverages A. Bodily Injury— Expanded Definition B. Broad Knowled1gle of Occurrence C. Estates, Legal Representatives and Spouses D. Fellow Employee First Aid E. Legal Liability — Damage to Premises F. Personal and Advertising Injury — Discrimination or Humiliation G. Personal and Advertising Injury — Broadened Eviction H. Waiver of Subrogation — Blanket I. BLANKET ADDITIONAL INSURED PROVISIONS A. ADDITIONAL INSURED— BLANKET VENDORS Who Is An Insured is amended to include as an additional insured any person or organization (referred to below as vendor) with whom you agreed under a "written contract' to provide insurance, but only with respect to "bodily injury" or 'property damage" arising out of 'your products" which are distributed or sold in the regular course of the vendor's business, subject to the following additional exclusions: 1. The insurance afforded the vendor does not apply to: a. 'Bodily Injury" or "property damage" for which the vendor is obligated to pay damages by reason of the assumption of liability in a contract or agreement. This exclusion does not apply to liability for damages that the vendor would have in the absence of the contract or agreement; b. Any express warranty unauthorized by you; C. Any physical or chemical change in the product made intentionally by the vendor; d. Repackaging, except when unpacked solely for the purpose of inspection, demonstration, testing, or the substitution of parts under instructions from the manufacturer, and then repackaged in the original container; e. Any failure to make such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products; 1. Demonstration, installation, servicing or repair operations, except such operations performed at the vendor's premises in connection with the sale of the product; g. Products which, after distribution or sale by you, have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance by or for the vendor; or R�k Mgawe BB1469320 (10-19) aw,r+wre�,aR;�,ian� Copyright, CNA All Rights Reserved. SB146932G (Ed. 10-19) Ill -Bodily Injury' or °property damage" arising out of the sole negligence of the vendor for its own acts or omissions or those of its employees or anyone else acting on its behalf. However, this exclusion does not apply to: (1) The exceptions contained in Subparagraphs d. or f.; or (2) Such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products. 2. This insurance does not apply to any insured person or organization, from whom you have acquired such products, or any ingredient, part or container, entering into, accompanying or containing such products. 3. This provision 2. does not apply to any vendor included as an insured by an endorsement issued by us and made a part of this Policy. 4. This provision 2. does not apply if "bodily injury" or 'property damage' included within the 'products - completed operations hazard' is excluded either by the provisions of the Policy or by endorsement. B. MISCELLANEOUS ADDITIONAL INSUREDS 1. Who Is An Insured is amended to include as an insured any person or organization (called additional insured) described in paragraphs 3.8. through 3.j. below whom you are required to add as an additional insured on this policy under a "written contract.' 2. However, subject always to the terms and conditions of this policy, including the limits of insurance, we will not provide the additional insured with: a. A higher limit of insurance than required by such "written contract;° b. Coverage broader than required by such "written contract" and in no event greater than that described by the applicable paragraph a. through k. below; or c. Coverage for 'bodily Injury' or "property damage" included within the 'products -completed operations hazard." But this paragraph c. does not apply to the extent coverage for such liability is provided by paragraph 3.1. below. Any coverage granted by this endorsement shall apply only to the extent permitted by law. 3. Only the following persons or organizations can qualify as additional insureds under this endorsement: a. Controlling Interest Any persons or organizations with a controlling interest in you but only with respect to their liability arising out of: (1) such person or organizabon's financial control o1 you; or (2) Premises such person or organization owns, maintains or controls while you lease or occupy these premises; provided that the coverage granted to such additional insureds does not apply to structural alterations, new construction or demolition operations performed by or for such additional insured. b. Co-owner of Insured Premises A co-owner of a premises co -owned by you and covered under this insurance but only with respect to the co -owners liability for 'bodily Injury," "property damage" or "personal and advertising injury' as co- owner of such premises. c. Grantor of Franchise Any person or organization that has granted a franchise to you, but only with respect to such person or organization's liability for "bodily injury," 'property damage," or "personal and advertising injury" as grantor of a franchise to you. SB1469320 (10-19) wok M.,.ge� Dw RFnE 6 A v Or. " _" � R¢k AMnagenm,Gmo,IFtle Copyright, CNA All Rights Reserved SB146932G (Ed. 10-19) d. Lessor of Equipment Any person or organization from whom you lease equipment, but only with respect to liability for "bodily Injury,' "property damage" or 'personal and advertising Injury' caused in whole or in part by your maintenance, operation or use of such equipment, provided that the 'occurrence" giving rise to such 'bodily injury' or 'property damage' or the offense giving rise to such 'personal and advertising Injury" takes place prior to the termination of such lease. e. Lessor of Land Any person or organization from whom you lease land, but only with respect to liability for "bodily Injury,' 'property damage' or 'personal and advertising Injury' arising out of the ownership, maintenance or use of that specific part of the land leased to you, provided that the "occurrence' giving rise to such 'bodily injury" or "property damage" or the offense giving rise to such 'personal and advertising Injury,' takes place prior to the termination of such lease. The insurance hereby afforded to the additional insured does not apply to structural alterations, new construction or demolition operations performed by, on behalf of or for such additional insured. 1. Lessor of Premises An owner or lessor of premises leased to you, or such owner or lessors real estate manager, but only with respect to liability for "bodily Injury,' "property damage" or "personal and advertising Injury' arising out of the ownership, maintenance or use of such part of the premises leased to you, and provided that the "oeeurranca" giving rise to such "bodily injury' or 'property damage" or the offense giving rise to such "personal and advertising Injury,' takes place prior to the termination of such lease. The insurance hereby afforded to the additional insured does not apply to structural alterations, new construction or demolition operations performed by, on behalf of or for such additional insured. g. Mortgages, Assignee or Recelver A mortgagee, assignee or receiver of premises but only with respect to such mortgagee, assignee, or receiver's liability for "bodily Injury,' 'property damage" or "personal and advertising Injury' arising out of the ownership, maintenance, or use of a premises by you. This insurance does not apply to structural alterations, new construction or demolition operations performed by, on behalf of or for such additional insured. h. State or PolRlcal Subdivisions A state or government agency or subdivision or political subdivision that has issued a permit or authorization, but only with respect to such government agency or subdivision or political subdivision's a liability for 'bodily Injury,' 'property damage" or "personal and advertising Injury" arising out of: (1) The following hazards in connection with premises you own, rent, or control and to which this insurance applies: (a) The existence, maintenance, repair, construction, erection, or removal of advertising signs, awnings, canopies, cellar entrances, coal holes, driveways, manholes, marquees, hoistaway openings, sidewalk vaults, street banners, or decorations and similar exposures; or (b) The construction, erection, or removal of elevators; or (c) The ownership, maintenance or use of any elevators covered by this insurance; or (2) The permitted or authorized operations performed by you or on your behalf. But the coverage granted by this paragraph does not apply to: (a) 'Bodily Injury", 'property damage" or "personal and advertising Injury' arising out of operations performed for the state or government agency or subdivision or political subdivision; or (b) "Bodily injury" or 'property damage" included within the 'products -completed operations hazard." With respect to this provision's requirement that additional insured status must be requested under a "written contract,' we will treat as a 'written contract" any governmental perry the governmental entity as an additional insured. ftenEwFn 6 Ararmvm Br: SB146932C (10-19) :) 7o i RUI, AMi,r9enmtClerirrl Aitle Copyright, CNA All Rights Reserved. SB146932G (Ed. 10-19) t. Trade Show Event Lessor With respect to your participation in a trade show event as an exhibitor, presenter or displayer, any person or organization whom you are required to include as an additional insured, but only with respect to such person or organization's liability for "bodily injury," "property damage," or "personal and advertising injury" caused by: a. Your acts or omissions; or b. Acts or omissions of those acting on your behalf; in the performance of your ongoing operations at the trade show premises during the trade show event. J. Other Person or Organization Any person or organization who Is not an additional insured under paragraphs a. through I. above. Such additional insured is an insured solely for "bodily injury," "property damage" or "personal and advertising injury" for which such additional insured is liable because of your acts or omissions. The coverage granted by this paragraph does not apply to any person or organization: (1) For "bodily Injury," "property damage," or "personal and advertising injury" arising out of the rendering or failure to render any professional services; (2) For "bodily injury" or "property damage" included in the "products -completed operations hazard.' But this provision (2) does not apply to such "bodily injury" or "property damage" if: (a) It is entirely due to your negligence and specifically results from your work for the additional insured which is the subject to the "written contract"; and (b) The "written contract" requires you to make the person or organization an additional insured for such "bodily injury" or "property damage"; or (3) Who is afforded additional insured coverage under another endorsement attached to this policy. C. ADDITIONAL PROVISIONS PERTINENT TO ADDITIONAL INSURED COVERAGE 1. With respect only to additional insured coverage provided under paragraphs A. and B. above: a. The BUSINESSOWNERS COMMON POLICY CONDITIONS are amended to add the following to the Condition entitled Other Insurance: This insurance is excess of all other insurance available to an additional insured whether primary, excess, contingent or on any other basis. However, if a "written contract" requires that this insurance be either primary or primary and noncontributing, then this insurance will be primary and non-contributory relative solely to insurance on which the additional insured is a named insured. b. Under Liability and Medical Expense Definitions, the following definition is added: "Written contract" means a written contract or agreement that requires you to make a person or organization an additional insured on this policy, provided the contract or agreement: (1) Is currently in effect or becomes effective during the term of this policy; and (2) Was executed prior to: (a) The "bodily injury" or "property damage;' or (b) The offense that caused the "personal and advertising injury"; for which the additional insured seeks coverage. 2. With respect to any additional insured added by this endorsement or by any other endorsement attached to this Coverage Part, the section entitled Who Is An Insured is amended to make the following natural persons insureds. If the additional insured is: a. An individual, then his or her spouse is an insured; Rbk M.AgmrnrtxNuan Reot 6ArrRW®ar: SB1469320 (10-19) n) 10:! --"` Ruhr Maw9enmrUmal Aitle Copyright, CNA All Rights Reserved. SB146932G (Ed. 10-19) b. A partnership or joint venture, then its partners, members and their spouses are insureds; c. A limited liability company, then its members and managers are insureds; d. An organization other than a partnership, joint venture or limited liability company, then its executive officers, directors and shareholders are insureds; or e. Any type of entity, then its employees are insureds; but only with respect to locations and operations covered by the additional insured endorsement's provisions, and only with respect to their respective roles within their organizations. Furthermore, employees of additional insureds are not insureds with respect to liability arising out of: (1) 'Bodily injury' or "personal and advertising Injury' to any fellow employee or to any natural person listed in paragraphs a. through d. above; (2) 'Property damage' to property owned, occupied or used by their employer or by any fellow employee; or (3) Providing or failing to provide professional healthcare services. If. LIABILITY EXTENSION COVERAGES It is understood and agreed that this endorsement amends the Businessowners Liability Coverage Form. If any other endorsement attached to this policy amends any provision also amended by this endorsement, then that other endorsement controls with respect to such provision, and the changes made by this endorsement to such provision do not apply. A. Bodily Injury— Expanded Definition Under Liabillty and Medical Expenses Definitions, the definition of 'Bodily injury" is deleted and replaced by the following: 'Bodily injury" means physical injury, sickness or disease sustained by a person, including death, humiliation, shock, mental anguish or mental injury by that person at any time which results as a consequence of the physical injury, sickness or disease. B. Brad Knowledge of Occurrence Under Businessowners Liability Conditions, the Condition entitled Duties In The Event of Occurrence, Offense, Claim or Suit is amended to add the following: Paragraphs a. and b. above apply to you or to any additional insured only when such 'occurrence,' offense, claim or'autt' is known to: (1) You or any additional insured that is an individual; (2) Any partner, if you or an additional insured is a partnership; (3) Any manager, if you or an additional insured is a limited liability company; (4) Any °executive officer' or insurance manager, if you or an additional insured is a corporation; (5) Any trustee, if you or an additional insured is a trust; or (6) Any elected or appointed official, if you or an additional insured is a political subdivision or public entity. This paragraph applies separately to you and any additional insured. C. Estates, Legal Representatives and Spouses The estates, heirs, legal representatives and spouses of any natural person insured shall also be insured under this policy; provided, however, coverage is afforded to such estates, heirs, legal representatives and spouses only for claims arising solely out of their capacity as such and, in the case of a spouse, where such claim seeks damages from marital common property, jointly held property, or property transferred from such natural person insured to such spouse. No coverage is provided for any act, error or omission of an estate, heir, legal representative or spouse outside the scope of such person's capacity as such, provided however that the spouse of a natural person Named Insured and the spouses of members or partners of joint venture or partnership Named Insureds are insureds with respect to such spouses' ads, errors or omissions in Insured's business. PA"'.'eno1Mn �\ REu,E &ARCRW®BY. SB146932G (10-19) Ruk Mann9rnan, UaiulAitle Copyright, CNA All Rights Reserver!. SB146932G (Ed. 10-19) D. Fellow Employee First Aid Coverage In the section entitled Who Is An Insured, paragraph 2.0, is amended to add the following: The limitations described in subparagraphs 2.a.1.(a), (b) and (c) do not apply to your 'employees' for 'bodily Injury" that results from providing cardiopulmonary resuscitation or other first aid services to a co -"employee" or 'volunteer worker' that becomes necessary while your 'employee" is performing duties in the conduct of your business. Your 'employees' are hereby insureds for such services. But the insured status conferred by this provision does not apply to "employees" whose duties in your business are to provide professional health care services or health examinations. E. Legal Liability —Damage To Premises 1. Under B. Exclusions, 1. Applicable to Business Liability Coverage, Exclusion k. Damage To Property, is replaced by the following: k. Damage To Property 'Property damage" to: 1. Property you own, rent or occupy, including any costs or expenses incurred by you, or any other person, organization or entity, for repair, replacement, enhancement, restoration or maintenance of such property for any reason, including prevention of injury to a person or damage to another's property; 2. Premises you sell, give away or abandon, if the 'property damage" arises out of any part of those premises; 3. Property loaned to you; 4. Personal property in the care, custody or control of the insured; 5. That particular part of any real property an which you or any contractors or subcontractors working directly or indirectly in your behalf are performing operations, if the 'property damage' arises out of those operations; or 6. Thai particular part of any property that must be restored, repaired or replaced because 'your work' was incorrectly performed on it. Paragraph 2 of this exclusion does not apply if the premises are 'your work' and were never occupied, rented or held for rental by you. Paragraphs 1, 3, and 4, of this exclusion do not apply to "property damage" (other than damage by fire or explosion) to premises: (1) rented to you: (2) temporarily occupied by you with the permission of the owner, or (3) to the contents of premises rented to you for a period of 7 or fewer consecutive days. A separate limit of insurance applies to Damage To Premises Rented To You as described in Section D — Liability and Medical Expenses Limits of Insurance. Paragraphs 3, 4, 5, and 6 of this exclusion do not apply to liability assumed under a sidetrack agreement. Paragraph 6 of this exclusion does not apply to "property damage' included in the 'products - completed operations hazard.' 2. Under B. Exclusions, 1. Applicable to Business Liability Coverage, the following paragraph is added, and replaces the similar paragraph, if any, beneath paragraph (14) of the exclusion entitled Personal and Advertising Injury: Exclusions c, d, e, f, g, h, 1, k, I, m, n, and o, do not apply to damage by fire to premises while rented to you or temporarily occupied by you with permission of the owner or to the contents of premises rented to you for a period of 7 or fewer consecutive days. A separate limit of insurance applies to this coverage as described in Section D. Liability And Medical Expenses Limfts Of Insurance. wa to S6146932G (10-19) (!j I) ftm&A �BY Agn RUMNNna9enm,UerirrlAitle Copyright, CNA All Rights Reserved, SB146932G (Ed. 10-19) 3. The first Paragraph under item S. Damage To Premises Rented To You Limit of the section entitled Liability And Medical Expenses Limits Of Insurance is replaced by the following: The most we will pay under Business Liability for damages because of "property damage' to any one premises, while rented to you or temporarily occupied by you with the permission of the owner, including contents of such premises rented to you for a period of 7 or fewer consecutive days, is the Damage to Premises Rented to You Limit. The Damage to Premises Rented to You Limit is the greater of: a. $1,000,000; or b. The Damage to Premises Rented to You Limit shown in the Declarations. F. Personal and Advertising Injury —Discrimination or Humiliation 1. Under Liability and Modica] Expenses Definitions, the definition of "personal and advertising Injury" is amended to add the following: h. Discrimination or humiliation that results in injury to the feelings or reputation of a natural person, but only if such discrimination or humiliation is: (1) Not done intentionally by or at the direction of: (a) The insured; or (b) Any "executive officer,' director, stockholder, partner, member or manager (if you are a limited liability company) of the insured; and (2) Not directly or indirectly related to the employment, prospective employment, past employment or termination of employment of any person or person by any insured. 2. Under B. Exclusions, 1. Applicable to Business Liability Coverage, the exclusion entitled Personal and Advertising Injury is amended to add the following additional exclusions: (15) Discrimination Relating to Room, Dwelling or Premises Caused by discrimination directly or indirectly related to the sale, rental, lease or sub -lease or prospective sale, rental, lease or sub -lease of any room, dwelling or premises by or at the direction of any insured. (16)Employment Related Discrimination Discrimination or humiliation directly or indirectly related to the employment, prospective employment, past employment or termination of employment of any person by any insured. (17) Fines or Penalties Fines or penalties levied or imposed by a governmental entity because of discrimination. 3. This provision (Personal and Advertising Injury — Discrimination or Humiliation) does not apply if Personal and Advertising Injury Liability is excluded either by the provisions of the Policy or by endorsement. G. Personal and Advertising Injury - Broadened Eviction Under Liability and Medical Expanses Definitions, the definition of "Personal and advertising injury" is amended to delete Paragraph c. and replace it with the following: c. The wrongful eviction from, wrongful entry into, or invasion of the right of private occupancy of a room dwelling or premises that a person or organization occupies committed by or on behalf of its owner, landlord or lessor. H. Waiver of Subrogation — Blanket We waive any right of recovery we may have against: a. Any person or organization with whom you have a written contract that requires such a waiver. Ali other terms and conditions of the Policy remain unchanged. 6Arxw® SB146932G (10-19a. �rsw, n4+W 9�„mumUi an e Copyright, CNA All Rights Reserved. BLANKET ADDITIONAL INSURED — OWNERS, LESSEES OR CONTRACTORS — WITH PRODUCTS -COMPLETED OPERATIONS COVERAGE - SCHEDULE ATTACHMENT ADDITIONAL INSURED SCHEDULE Name of Additional Insured Persons Or Organizations (As required by "written contract" per paragraph I.A. of endorsement SB146935.) The City of Santa Ana 9nfnrmntinn romdrorl fn PmmnlPtP fhig (;nhArhjiP if not ghnwn nhnvp will he ghnwn in the nPr.lnratinng as Pnnlirnhlp fn this endorsement.) Locations of Covered Operations (As per the "written contract' of an additional insured person or organization listed above, and provided the location is within the "coverage territory" of this coverage part.) <<list locations of covered operation» (Information required to complete this Schedule, if not shown above, will be shown in the Declarations as applicable to this endorsement.) It is understood and agreed that you or your representative has notified the Insurer that the person or organization listed in the above ADDITIONAL INSURED SCHEDULE has requested additional insured status under a "written contract." Please see endorsement SB146935 for a description of the applicable coverage terms. a�nloq�toit� CNA93699XX (10-19) ikm n anrrRwm 9r V' 76,e P&( Jo, Page 1 RukMau iCm lAide Copynght CNA All Rights Reserved. NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL Contractor Technology Education Consulting and Research Name: Project A-2020-194-34 Number: Project Agreement For Workforce Training Name: The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: POLICY EXPIRATION TYPE OF INSURANCE COI DATE FILE NAME NUMBER DATE Technology Education COI GENERAL LIABILITY 6025064392 01/13/2024 12/13/2022 - City of Santa Ana.pdf Technology WORKERS COMPENSATION AND Education COI 72WECZT8506 12/16/2023 12/13/2022 EMPLOYERS' LIABILITY - City of Santa Ana.pdf Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 1/23/2023 2:18 PM