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ALTA LANGUAGE SERVICES
INSURANCE ON Flit WORK MAY PROCEED UNTIL INSURANCE EXPIRES 12-2�•2022 CLERK OF COUNCIL DATE: A-2022-162 A AGREEMENT WITH ALTA LANGUAGE SERVICES e :ggL�dt SOAV6l&[Av '-1 FOR LANGUAGE PROFICIENCY TESTING THIS AGREEMENT is made and entered into on this 6th day of September, 2022 by and between ALTA Language Services, Inc., a Georgia corporation, ("Consultant"), and the City of Santa N Ana, a charter city and municipal corporation organized and existing under the Constitution and N laws of the State of California ("City"). rn o RECITALS UJ rL C/) A The City desires to retain a Consultant having special skill and knowledge in the field of providing on -call or as -needed certification and testing services for employee language proficiency. R Consultant represents that Consultant is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Scope of Services - Exhibit A, attached hereto and incorporated by reference. 2. COMPENSATION a This is an on -call or as -needed agreement. City makes no promise of any specific compensation pursuant to the terms of this Agreement. To the extent that City utilizes Consultant's services, City agrees to pay, and Consultant agrees to accept as total payment for its services for City, the rates and charges identified in Compensation - Exhibit B. The total amount to be expended during the term of this Agreement shall not exceed $100,000. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. Page 1 of 9 #217179v4 3. TERM This Agreement shall commence on September 6, 2022 and terminate on June 30, 2024, with the option for the City to grant up to three (3) one (1) year renewals, exercisable by a writing by the City Manager and the City Attorney to unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent Consultant and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6. INSURANCE Consultant shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the Consultant, its agents, representatives, employees or subcontractors. MINIMUM SCOPE OF INSURANCE Coverage shall be at least as broad as: #217179v4 Page 2 of 9 1. Workers' Compensation insurance as required by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. (Not required if consultant provides written verification it has no employees) 2. Professional Liability (Errors and Omissions) Insurance appropriates to the Consultant's profession, with limit no less than $1,000,000 per occurrence or claim, $2,000,000 aggregate. If the Consultant maintains broader coverage and/or higher limits than the minimums shown above, the Entity requires and shall be entitled to the broader coverage and/or the higher limits maintained by the contractor. Any available insurance proceeds in excess of the specified Minimum limits of insurance and coverage shall be available to the Entity. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: Additional Insured Status The City, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Consultant including materials, parts or equipment furnished in connection with such work or operations. General liability coverage can be provided in the form of an endorsement to the Consultant's insurance (at least as broad as ISO Form CG 20 10 11 85 or both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 20 37 forms if later revisions used). Primary Coverage For any claims related to this contract, the Consultant's insurance coverage shall be primary insurance coverage at least as broad as ISO CG 20 01 04 13 as respects the City, its officers, officials, employees, and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, employees, or volunteers shall be excess of the Consultant's insurance and shall not contribute with it. Notice of Cancellation Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the City. Waiver of Subrogation Consultant hereby grants to City a waiver of any right to subrogation which any insurer of said Consultant may acquire against the City by virtue of the payment of any loss under such insurance. Consultant agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer. Self -Insured Retentions Self -insured retentions must be declared to and approved by the City. The City may require the Consultant to purchase coverage with a lower retention or provide proof of ability to pay losses #217179v4 Page 3 of 9 and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self -insured retention may be satisfied by either the named insured or City. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the City. Claims Made Policies If any of the required policies provide claims -made coverage: 1. The Retroactive Date must be shown, and must be before the date of the contract or the beginning of contract work. Z Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the contract of work. 3. If coverage is canceled or non -renewed, and not replaced with another claims -made policy form with a Retroactive Date prior to the contract effective date, the Consultant must purchase "extended reporting" coverage for a minimum of five (5) years after completion of work. Verification of Coverage Consultant shall furnish the City with original certificates and amendatory endorsements or copies of the applicable policy language effecting coverage required by this clause. All certificates and endorsements are to be received and approved by the City before work commences. However, failure to obtain the required documents prior to the work beginning shall not waive the Consultant's obligation to provide them. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. Subcontractors Consultant shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Contractor shall ensure that City is an additional insured on insurance required from subcontractors. Special Risks or Circumstances City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances. 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) #217179v4 Page 4 of 9 from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Contractor's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Consultant to the City pursuant to this Agreement. 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection ofall work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 10. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any Page 5 of 9 #217179v4 information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified underthis Agreement. 12. NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. Page 6 of 9 #217179v4 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION -VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. NOTICE Any notice, tender, demand, delivery, orother communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: Page 7 of 9 #217179v4 To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Executive Director, Human Resources Agency City of Santa Ana 20 Civic Center Plaza (M-24) P.O. Box 1988 Santa Ana, California 92702 Fax:714-647-6930 To Consultant: Rob Jones, CEO ALTA Language Services, Inc. 3355 Lenox Road NE, Suite 450 Atlanta, Georgia 30326 Fax: (404) 920-3801 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20. MISCELLANEOUS PROVISIONS a Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. h The Agreement is the final and complete agreement and any prior or contemporaneous agreements for similar services between the parties is superseded by this Agreement. This shall not apply where the Parties are currently engaged and Consultant is providing services not contemplated by this Agreement. Page 8 of 9 #217179v4 c All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. d The Parties agree that this Agreement may be signed electronically and in counterparts with each signature page being combined to form one fully executed original Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: 4y/Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney B for aura A. Rossini Chief Assistant City Attorney RECOMMENDED FOR APPROVAL: son Motsick Executive Director Human Resources Agency CITY OF SANTA ANA —5 % Kristine Ridge City Manager ALTA LANGUAGE SERVICES, INC.: a1Ju1. C�zz�tw. SignNo a ignalure ID: f d7b4adc... 00/17/2022 14,43:05 UTC By: Barbara Cozzarini Title: Corporate Compliance Page 9 of 9 #217179v2 EXHIBIT A SCOPE OF SERVICES IN CITY OF SANTA ANA EXHIBIT A SCOPE OF SERVICES SCOPE OF SERVICES Many of the City's positions require additional language proficiency by staff to maintain efficient operations. A certification/testing process is required to validate an employee's verbal proficiency, and depending on assignment, their written proficiency, prior to the City's authorization of bilingual pay in those positions deemed necessary. The following activities will be conducted by the CONSULTANT for the CITY: a) Provide the ability for City staff to assign tests in an efficient, simplified manner. b) Provide technical user support for both City staff and testtaker. c) Test career employees from the City of Santa Ana for bilingual pay certification. d) Issue a "certificate of competency" with performance rating or score for each tested employee that meets the requirements. e) Maintain data of all assessments conducted and provide reports as requested. f) While not required, ability to conduct online/remote testing option is desired. g) While not required, ability to conduct multiple, concurrent assessments is helpful. RFP No. 22-067 Language Proficiency Testing Services Page 18 of 32 EXHIBIT B COMPENSATION Fee Proposal including hourly rates if applicable A ALTA ALTA Language Services, Inc. Tel: 404-920-3800 Fax:404-920-3801 w .altalana.com Spanish Instructor, inlingua Language and Intercultural Services Inc., Atlanta, GA, 1999-2001 • Evaluated Delta and Continental Airlines staff to qualify for international flights assignments. • Taught Spanish Language classes to business executives such as Coca Cola Enterprises, BellSouth, Turner Broadcasting Group, the Center for Disease Control, and other Atlanta businesses. • Taught language distance Spanish classes viainternet-conferencing. Education Georgia State University, Atlanta, GA, 1998-2000 Translation Certificate Program - English/Spanish Studied translation techniques for legal, technical, medical, and commercial documentation. Andres Bello Catholic University, Caracas, Venezuela, 1985- 1991 Attorney (equivalent of a J.D.) English, Spanish, and basic knowledge of French VIII. Pricing Test (any language) Rate per test Listening and Speaking (IVR) $55.00 Listening and Speaking (Live) $66.00 Access to the toll -free number for Listening and Speaking (Live) $2 00 Writing $66.00 Proctoring (ProctorU) (optional) $15.00 (IVR) $23.00 (Writing) Job Analysis (optional) $2,000 per position 15 O A LTA Document History SignNow E-Signature Audit Log Document name: Document created: Document pages: Document ID: Document Sent: Document Status: Sender: Signers: CC: signNow All dates expressed in MM/DD/YYYY (US) Alta Language Services - Language Proficiency Testing w exhibits219248.5 Final 08/17/2022 14:41:34 13 306456d7c7b94cfdb8205a65918626cf6f26cc8e hr@altalang.com slgnN wce Appl eaion uplpaeetl M1 Co u Il'llaag— D611712022 4:na4 pmUTC o91111=2744132 pm UTC 1215 IN.1 J li $ignN Web Appfu-1Eon V wee 1M1 U bW 181ang.com W11.2214R 57 pm UTC 0011 IIN2214'4157 pm UTC 52. 255,189,242 59 en iLe Ooc 1. 9 relO $IgnN W bAppl p pyallalan9 m 001f72022 4:J3:OG pm UTC BBtl00,17R0921-UT p R.255 692d2 1e6d7Wae 1N5219ebfi S1goN Wee APN-U n Atleetl Tex' b @911a1a1g. 0811712022 14.49'Bfi pm UTC_ 001PI202214:43:g6 pm UTC T 52255109242 3,11.w Wa6Appl ca'pn Aetleea Tex' M1pdallaleng.o m 8011]I202214:13:06 pm UTC OBIli202214:4106 pm UTC 52.255.169.242 I SignNow We6Appltagon� Oomm ni 5nvee _ M1rQallalang.mm_ 0807R022 19:43:06 pm UTC � OBI17120221d:d3:O6 pm UTC 52255109.2-03 I ALTALAN-01 MMCCOY '��oFzo CERTIFICATE OF LIABILITY INSURANCE OAT116121111711 I 8/16/2022 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Baldwin Krystyn Sherman Partners LLC 5871 Glenrldge Dr, NE, Ste 400 Atlanta, GA 30328 CONTACT PHONE FAX U.. No, Exel: (404) 917-1910 (A/C. Not: A AIESS, INSURERS) AFFORDING COVERAGE NAICH INSURER A: Travelers Casualty Insurance Company of Americ 19046- INSURED INSURERB -Travelers Property Casualty Company ofAmerica 25674 INSURERC: Sentinel Insurance Company, Ltd. 11000 ALTA Language Services, Inc. 3355 Lenox Road NE, Suite 510 Atlanta, GA 30326 INSURERD: Travelers Casualty & Surety Company of America 31194 INSURER E INSURER F : COVERAGES CERTIFICATE NUMBER: REVISION NUMBER• THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FORTHE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECTTO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECTTO ALLTHE TERMS, EXCWSIONSAND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TR TYPE OF INSURANCE ADDLSUBR SD WVD POLICY NUMBER POLICY EFF POLICY E%P DD FF IPOLIC ran LIMITS A X COMMERCIAL GENERAL LIABILITY EACFI OCCURRENCE $ 1,000,000 CLAIMS -MADE X OCCUR X 680BR305409 12/23/2021 12/23/2022 PAMAGET Ee Nc�e s 300,000 MEDEXP (Any one crsan $ 5,000 PERSONAL &ADV INJURY $ 1,000,000 AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE S 2,000,000 GEN'L POLICY El JEpGT X TOG 2,000,000 PRODUCTS-COMPIOPAGG 5 5 OTHER: A AUTOMOBILE LIABILITY CONIUINEU SINGLE LIMIT Is 1,000,000 (Ea ���Itlenu Ir Guar wduav n'er persnn_. s ANY AUTO GAINED SCUEDULED BABR305483 12/23/2021 12/23/2022 AUTOEOS ONLY AUTOS BODILY INJURY I'., acciticrn)'S X AUTODS ONLY X A�t05 ONLY PROPERTYd.alouDAMAGE S B X UMBRELLA LIAR X OCCUR EACH OCCURRENCE g 2,000,000 EXCESS UAB CLAIMS -MADE CUPBR305526 12/23/2021 12/23/2022 AGGREGATH $ 2,000,000 CEOX iRETENTION$ 5,000 Prod/Con-I $ 2,000,000 C WORKERS COMPENSATION PER X PER OTH- AND EMPLOYERS' UABILITY YIN STATUTE ER E.L. EACH ACCIDENT 5 1,000,000 ANY PROPRIETORIPARTNERIEXECUTIVE � NIA 12/23/2021 12123/2022 OFFICERIMEMBER EXCLUDED? (Mandatory in NH) EL DISEASE - EA EMPLOYEE 5 1,000,000 If yes, cascee, under — - DISEASE - POLICY LIMIT S 1,000,000 DESCRIPTION OFOPERATIONS bdlew _F-L. D Professional Liab 0105875094LB 12/2312021 1212312122 I AgglEach Claim 3,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD TDi, Atltlitianal Rmnarks SCM1etlule, maybe attacbetl if more space is re uiretll City of Santa Ana is included as additional insured perwritten contract with respect to the General Liability po icy. CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE City Of Santa Ana THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN 20 Civic Center Plaza ACCORDANCE WITH THE POLICY PROVISIONS. Santa Ana, CA 92701 AUTHORIZREPRESENTATIVE LLED ' �I �' — AOORU Zb (2016/U3) ©1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD Ho, Josephine From: Sent: To: Subject: Contractor Name: Project Number: Project Name: CTrax <certificate-request@ctraxjdidata.com> Tuesday, August 30, 2022 3:48 PM testingsales@altalang.com; Ho, Josephine; Schnaider, Lori; rmaurer@altalang.com Internal Notice of Compliance COMPLIANCE NOTICE ALTA Language Services TBD 2 ALTA Language Services The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: TYPE OF INSURANCE POLICY NUMBER EXPIIR CTION COI DATE FILE NAME DAE AUTOMOBILE LIABILITY BA8R305483 12/23/2022 08/16/2022 21-22 COI - Santa Ana.pdf 21-22 COI - Master GENERAL LIABILITY 6808R305409 12/23/2022 08/25/2022 Holder List - City of Santa Ana.pdf WORKERS COMPENSATION AND EMPLOYERS' 20WECAJ8FS4 1223/2022 08/16/2022 21-22 COI - Santa LIABILITY Ana.pdf Thank you, City of Santa Ana Risk Management Division in parinerslhip with CTrax Plus Services Team 8/30/2022 6:47 PM 1 NOTICE OF COMPLIANCE CITY t„„ . "A ,AM I1111RINT I'III I IPi 1111,10E ,CLL INCLUDE Ck I 111 1AGREEMENTTOT111IL CLERK CAL MIL COUNCIL IL Contractor ALTA Language Services Name: Project A-2022-162 Number: Project Agreement With ALTA Language Services For Language Name: Proficiency Testing The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coveraae(s) are: TYPE OF INSURANCE PROFESSIONAL LIABILITY WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 1 /11 /2024 10:58 AM POLICY EXPIRATION NUMBER DATE 107765893 12/23/2024 20WECAJ8FS4 12/23/2024 COI DATE FILE NAME 23 24 COI - 01/03/2024 Master - City of Santa Ana.pdf 23 24 COI - 01/03/2024 Master - City of Santa Ana.pdf / ACCOR " CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) 12/16/2024 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Alex Cramer NAME: PSA Insurance &Financial Partners, LLC PHONE No Ext : (443) 798-7422 /X No : (443) 798-7100 11311 McCormick Rd E-MAIL acramer@psafinancial.com ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # Suite 500 Hunt Valley MD 21031-8622 INSURERA: Travelers Casualty Insurance Co of America 19046 INSURED INSURER B : Travelers Property Casualty Co of America 25674 ALTA Language Services Inc INSURER C : Rated by Multiple Companies 00914 3355 Lenox Rd NE INSURER D : Travelers Casualty & Surety Co of America 31194 INSURER E : Coalition Insurance Company 29530 Atlanta GA 30326 INSURER F : COVERAGES CERTIFICATE NUMBER: 24-25 REVISION NUMBER: THIS IS TO CERTIFYTHAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAYBE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL INSD UBR WVD POLICY NUMBER POLICY EFF MM/DD YYYYMMIDD POLICY EXP Y YY LIMITS X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 � OCCUR DAMAGE PREM SESOEa occur«Dance $ 300,000 _7CLAIMS-MADE MED EXP (Any one person) $ 5,000 PERSONAL&ADVINJURY $ 1,000,000 A 680-A6603260-24-42 12/23/2024 12/23/2025 GEN'LAGGREGATE LIMITAPPLIES PER: GENERAL AGGREGATE $ 2,000,000 X POLICY PRO JECT LOC PRODUCTS 2,000,000 $ $ OTHER: AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT Ea accident $ 1,000,000 BODILY INJURY (Per person) $ ANYAUTO A OWNED SCHEDULED AUTOS ONLY AUTOS BA-A6603272-24-42-G 12/23/2024 12/23/2025 BODILY INJURY (Per accident) $ X PROPERTY DAMAGE Per accident $ HIRED �/ NON -OWNED AUTOS ONLY X AUTOS ONLY $ X UMBRELLA LIAB OCCUR EACH OCCURRENCE $ 2,000,000 HCLAIMS-MADE AGGREGATE $ 2,000,000 B EXCESS LIAB CUP-A7015355-24-42 12/23/2024 12/23/2025 DED I X1 RETENTION $ 5,000 $ C WORKERS COMPENSATION AND EMPLOYERS' LIABILITY YIN ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? (Mandatory in NH) NIA 30WECBM2ZYZ 12/23/2024 12/23/2025 X STATUTE EORH E.L. EACH ACCIDENT 1,000,000 $ E.L. DISEASE- EA EMPLOYEE $ 1,000,000 If Ves, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE- POLICY LIMIT 1,000,000 $ Each Claim $3,000,000 Errors and Omissions/Professional D Liability 107765893 12/23/2024 12/23/2025 All Claims $3,000,000 Retention $10,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) City of Santa Ana is included as Additional Insured under the General Liability policy where a written contract requires such status. A Waiver of Subrogation applies in favor of the Additional Insured under the General Liability policy where a written contract requires such status. APPROVED By Cynthia ►° t p CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN City of Santa Ana ACCORDANCE WITH THE POLICY PROVISIONS. 20 Civic Center Plaza AUTHORIZED REPRESENTATIVE Santa Ana CA 92701 @ 1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: LOC #: ADDITIONAL REMARKS SCHEDULE Page of AGENCY PSA Insurance & Financial Partners, LLC NAMED INSURED ALTA Language Services Inc POLICY NUMBER CARRIER NAIC CODE EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: Certificate of Liability Insurance: Notes Insurer E - Policy Number: C-4MA1-258793-CYBER-2024 - Network and Information Security Liability (Cyber) - Effective 04/01/2024 - 04/01/2025 - Per Occurrence: $3,000,000, Aggregate: $3,000,000, Retention: $10,000 ACORD 101 (2008/01) © 2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD BLANKET ADDITIONAL INSURED - OWNERS, LESSEES OR CONTRACTORS This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART 1. WHO IS AN INSURED (SECTION 11) is amended to include as an insured any person or organiza- tion (called hereafter "additional insured") whom you have agreed in a written contract, executed prior to loss, to name as additional insured, but only with respect to liability arising out of "your work" or your ongoing operations for that addi- tional insured performed by you or for you. 2. With respect to the insurance afforded to Addi- tional Insureds the following conditions apply: a. Limits of Insurance — The following limits of liability apply: 1. The limits which you agreed to provide; or 2. The limits shown on the declarations, whichever is less. b. This insurance is excess over any valid and collectible insurance unless you have agreed in a written contract for this insurance to apply on a primary or contributory basis. 3. This insurance does not apply: a. on any basis to any person or organization for whom you have purchased an Owners and Contractors Protective policy. b. to "bodily injury," "property damage," "per- sonal injury," or "advertising injury" arising out of the rendering of or the failure to render any professional services by or for you, in- cluding: 1. The preparing, approving or failing to prepare or approve maps, drawings, opinions, reports, surveys, change or- ders, designs or specifications; and 2. Supervisory, inspection or engineering services. CG D1 05 04 94 Copyright, The Travelers Indemnity Company, 1994. Page 1 of 1 Includes Copyrighted Material from Insurance Services Office, Inc. THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART GENERAL DESCRIPTION {JFCOVERAGE—This endorsement broadens coverage. However, coverage for any injury, damage or medical expenses described in any of the provisions of this endorsement may be excluded or limited by another endorsement tothis Coverage Part, and these coverage broadening provisions do not apply to the extent that coverage is excluded or limited by such an endorsement. The following listing is a general coverage description only. Read all the provisions of this endorsement and the nest of your policy carefully todetermine rights, duties, and what isand isnot covered. A. Who Is An Insured — Unnamed Subsidiaries B. VVho|sAn|nsured—Em And Volunteer VVorkens—Bodih/| juryToCo-EnnploveosAnd Co -Volunteer Workers C. Who Is An |nsured—NewlyAcquired Or Formed Limited Liability Companies D. Incidental Medical Malpractice E. Blanket Waiver Of Subrogation PROVISIONS b. Anorganization other than apartnership, joint venture or|im�ed liability company; or A. WHO |� AN INSURED — UNNAMED SUBSIDIARIES c. /\trust; The following is added to SECTION U —VVHO IS as indicated in its name or the documents that ANUNSUREU- govern its structure. Any ofyour subsidiaries, other than opartnership B. WHO IS AN INSURED — EMPLOYEES AND orjoint venture, that is not shown as a Named VOLUNTEER WORKERS — BODILY INJURY Insured in the Declarations is a Named Insured TO CO -EMPLOYEES AND CO -VOLUNTEER if: WORKERS a. You are the sole owner of, or maintain an ownership interest ofmore than 50Y6 in, such subsidiary on the first day of the policy period; and b^ Such subsidiary is not an insured under similar other insurance. No such subsidiary is an insured for "bodily injury" or "property damage" that occurred, or "personal and advertising injury" caused by an offense committed: a. Before you maintained an ownership interest cdmore than 5OY6imsuch subsidiary; or b. After the date, if any, during the policy period that you no longer maintain an ownership interest ofmore than 5096 in such subsidiary. For purposes of Paragraph 1. of Section i| —VVho Is An Insured, each such subsidiary will be deemed to be designated in the Declarations as: a. Alimited liability cmmpany� The hollowing is added to Paragraph 2.a.(1) of SECTION 0—WHO |S AN INSURED: Paragraphs (1)(a). (b) and (c) above do not apply to "bodily injury" to a co -"employee" while in the course ofthe co-'ernplovee's° employment by you or performing dudes related to the conduct of your business, or to "bodily injury" to your other "volunteer workers" while performing duties related iothe conduct ofyour business. C. WHO |S&NINSURED — NEWLY ACQUIRED OR FORMED LIMITED LIABILITY COMPANIES t The following replaces the first sentence of Paragraph 3^ of SECTION U —VVHO IS AN Any organization you newly acquire or form, other than a partnership or joint venture, and of which you are the sole owner or in which you maintain an ownership interest of more than 5096. will quality as a Named Insured if CG D8 42 0219 0( 2018The Travelers Indemnity Company. All rights reserved. Pagel of there is no other similar insurance available to that organization. Z. The following replaces the last sentence of Paragraph 3. of SECTION || —VVH0 IS AN For the purposes of Paragraph 1. of Section U — Who Is An Insured, each such organization will be deemed to be designated in the Declarations as: a. Alimited liability company; b. Anorganization other than apartnership' joint venture or limited liability company; or as indicated in its name or the documents that govern its structure. D. INCIDENTAL MEDICAL MALPRACTICE 1. The following replaces Paragraph b^ of the definition of "occurrence" in the DEFINITIONS Section: b. An act or omission committed in providing or failing to provide "incidental medical sen/imes", first aid or "Good Samaritan services" to a person, unless you are inthe business oroccupation of providing professional health care services. 2. The following replaces the last paragraph of Paragraph 2.a.(1) of SECTION U —VVHQ IS ANINSURE0: Unless you are inthe business oroccupation of providing professional health care services. Paragraphs (1)(a). (b), (c) and (d) above do not apply Um "bodily imjury,' arising out of providing or failing to provide: (a) "Incidental medical services" by any of your "employees" who is a nnrse, nurse assistant, emergency medical technician, paramedic, athletic trainer, audiologist, dietician, nutritionist, occupational therapist or occupational therapy assistant, physical therapist or speech -language pathologist, or (b) First aid or "Good Samaritan services" bvany ofyour "emcdoyees°ox"volunteer vvorkers", other than an employed or volunteer doctor. Any such "employees" or"volunteer workers" providing or failing to provide first aid or "Good Samaritan services" during their work hours for You will be deemed to be acting within the scope of their employment by you or performing duties related tothe conduct ofyour business. The following replaces the last sentence of Paragraph 5. of SECTION ||K — LIMITS OF For the purposes of determining the applicable Each Occurrence Limit, all related acts or omissions committed in providing or failing to provide "incidental medical sen/ices", first aid or "Good Samaritan services" Umany one person will bedeemed tnbeone "mccurrancm". 4. The following exclusion is added to Paragraph 2.. Exclusions, of SECTION k — COVERAGES — COVERAGE A — BODILY INJURY AND PROPERTY DAMAGE Sale Of Pharmaceuticals "Bodily injury" o«"property damage" arising out of the violation of a penal statute or ordinance relating to the sale of pharmaceuticals committed by, or with the knowledge orconsent of, the insured. 5. The following is added to the DEFINITIONS "Incidental medical services" means: o. Medical, surgical, denLay. laboratory, x- ray or nursing service o, treatn)e/t, advice or instruction, or the related furnishing of food or beverages; or b. The furnishing or dispensing of drugs or medical, denta|, or su/gica| supplies or appliances. 6^ The following is added to Paragraph 4.h.. Excess Insurance, of SECTION |\/ — COMMERCIAL GENERAL LIABILITY This insurance is excess over any valid and collectible other insurance, whether primary, exoass, cnntinQent or on any other basis, that is available to any of your "employees" for "bodily injury" that arises out of providing or failing to provide "incidental medical services" to any person to the extent not subject to Paragraph 2-a,(1) of Section V| — Who Is An Insured. E. BLANKET WAIVER OF SUBROGATION The following is added to Paragraph 8., Transfer Of Rights Of Recovery Against Others To Us, Page 2of3 Qco1aThe Travelers Indemnity Company. All rights reserved. CG D8 4282 19 COMMERCIAL GENERAL LIABILITY of SECTION IV — COMMERCIAL GENERAL LIABILITY CONDITIONS: If the insured has agreed in a contract or agreement to waive that insured's right of recovery against any person or organization, we waive our right of recovery against such person or organization, but only for payments we make because of: a. "Bodily injury" or "property damage" that occum or b. "Personal and advertising injury" caused by an offense that is committed; subsequent to the execution of the contract or agreement. CG D8 42 02 19 Q 2018 The Travelers Indemnity Company. All rights reserved. Page 3 of 3 Includes copyrighted material of Insurance Services Office, Inc., with its permission. 72E MM/DD/YYYY) A�" CERTIFICATE OF LIABILITY INSURANCE /04/2025 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND,EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Alex Cramer NAME: The Hilb Group of Maryland dba PSA Insurance HCNN. Ext: (443)798-7422 (FAX ,No): (443)798-7100 &Financial Partners,LLC E-MAIL acramer@hilbgroup.com ADDRESS: 11311 McCormick Rd,Suite 500 INSURER(S)AFFORDING COVERAGE NAIC# Hunt Valley MD 21031-8622 INSDRERA: Property&Casualty Insurance Co of Hartford 34690 INSURED INSURER B: Rated by Multiple Companies 00914 Alta Language Services,LLC INSURER C: Travelers Casualty&Surety Co of America 31194 3355 Lenox Rd NE Ste 750 INSURER D: Palomar Excess&Surplus Insurance Co.(Cowbell) 16754 INSURER E Atlanta GA 30326-1393 INSURER F COVERAGES CERTIFICATE NUMBER: 25-26 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAYBE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE POLICY EFF POLICY EXP LTR INSD WVD POLICY NUMBER MM/DD/YYYY MM/DD/YYYY LIMITS X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 CLAIMS-MADE FX OCCUR PREM SDAMAGES Ea oNcurDrence $ 1,000,000 MED EXP(Any one person) $ 10,000 A 30SBABW9H93 12/23/2025 12/23/2026 PERSONAL&ADV INJURY $ 1,000,000 GEN'LAGGREGATE LIMITAPPLIES PER: GENERAL AGGREGATE $ 2,000,000 X POLICY ❑ PRO ❑ LOC PRODUCTS-COMP/OPAGG $ 2,000,000 JECT OTHER: $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ 1,000,000 Ea accident ANYAUTO BODILY INJURY(Per person) $ A OWNED SCHEDULED 30SBABW9H93 12/23/2025 12/23/2026 BODILY INJURY(Pe r accide nt) $ AUTOS ONLY AUTOS X HIRED �/ NON-OWNED PROPERTY DAMAGE $ AUTOS ONLY /� AUTOS ONLY Per accident X UMBRELLA LIAB X OCCUR EACH OCCURRENCE $ 3,000,000 A EXCESS LAB CLAIMS-MADE 30SBABW9H93 12/23/2025 12/23/2026 AGGREGATE $ 3,000,000 DED I X1 RETENTION $ 10,000 $ WORKERS COMPENSATION X1 STER ATUTE EORH AND EMPLOYERS'LIABI LI TY YIN 1,000,000 ANY PROPRIETOR/PARTNER/EXECUTIVE E.L.EACH ACCIDENT $ B OFFICER/MEMBER EXCLUDED? NIA 30WECBM7DL9 12/23/2025 12/23/2026 (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $ 1,000,000 If yes,describe under 1,000,000 DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ Errors and Omissions/Professional Each Claim $3,000,000 C Liability 107765893 12/23/2025 12/23/2026 All Claims $3,000,000 Retention $10,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) City of Santa Ana,its City Council,officers,officials,employees,agents and volunteers are included as Additional Insured under the General Liability policy where a written contract requires such status.A Waiver of Subrogation applies in favor of the Additional Insured(s)under the General Liability and Workers Compensation policy where a written contract requires such status. Tu Trdn Digitally l y signed by TuTranNguyen Nguyen°5505108009 APPROVED By Tu Tran Nguyen at 3:50 pm,Dec 09,2025 CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF,NOTICE WILL BE DELIVERED IN City of Santa Ana,Attention:Human Resources Department ACCORDANCE WITH THE POLICY PROVISIONS. 20 Civic Center Plaza AUTHORIZED REPRESENTATIVE Santa Ana CA 92701 @ 1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD . „- i THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT Policy Number: 30 WEC BM7DL9 Endorsement Number: 002 Effective Date: 12/23/25 Effective hour is the same as stated on the Information Page of the policy. Named Insured and Address: ALTA LANGUAGE SERVICES, INC. PO Box 96303 CHARLOTTE NC 28296 We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. This agreement shall not operate directly or indirectly to benefit anyone not named in the Schedule. SCHEDULE Any person or organization for whom you are required by contract or agreement to obtain this waiver from us. Endorsement is not applicable in KY, NH, NJ or for any MO construction risk Countersigned by Authorized Representative Form WC 00 03 13 Printed in U.S.A. Process Date: 12/01/25 Policy Expiration Date: 12/23/26 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. LIMITED WAIVER OF RIGHT OF SUBROGATION ENDORSEMENT This endorsement changes the following: Miscellaneous Professional Liability It is agreed that: The following is added to section V. CONDITIONS: E. SUBROGATION This section V. CONDITIONS E. SUBROGATION shall supplement, and not replace section III. CONDITIONS I. SUBROGATION of the Liability Terms and Conditions: This section I. SUBROGATION shall not apply if the Insured, prior to the date a Wrongful Act is committed, has waived its right of recovery for Damages that result from such Wrongful Act. Nothing herein contained shall be held to vary, alter, waive, or extend any of the terms, conditions, exclusions, or limitations of the above-mentioned policy, except as expressly stated herein. This endorsement is part of such policy and incorporated therein. Issuing Company:Travelers Casualty and Surety Company of America Policy Number:107765893 MPL-10023 Ed. 10-12 Page 1 of 1 C 2012 The Travelers Indemnity Company.All rights reserved. AGENCY CUSTOMER ID: 01347448 LOC#: ADDITIONAL REMARKS SCHEDULE Page of AGENCY NAMED INSURED The Hilb Group of Maryland dba PSA Insurance Alta Language Services,LLC POLICY NUMBER CARRIER NAIC CODE EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: Certificate of Liability Insurance:Notes Insurer D-Policy Number:PLMCBSVDULZJFJO02-Network&Information Security Liability(Cyber)-Effective 12/23/2025-12/23/2026-Per Occurrence: $3,000,000,Aggregate:$3,000,000,Retention:$10,000 ACORD 101 (2008/01) © 2008ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD