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LAZ PARKING CALIFORNIA, LLC.
NSTeU,¢.lgPo E'Nt1Pb9: P ff 6F1 F-E77F-43CE-8AE0-2CDA4FE129A8 A-2023-121 WORK MAY NOT PROCEED CITY CLERK DATE: BrIA61 W (av) AGREEMENT WITH LAZ PARKING TO PROVIDE PARKING ENFOREMENT SERVICES (C•Mar+-7) THIS AGREEMENT is made and entered into on this 20TH day of June, 2023 by and between LAZ Parking California LLC, ("Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"). N O RECITALS co A. On February 28, 2023, the City issued Request for Proposal ("UP") No. 23-036, to retain a =D Consultant to provide parking enforcement services for the City. B. On March 28, 2023, Consultant submitted a response to the RFP which has been incorporated by reference to this Agreement, as though fully set forth herein. In its response, Consultant represents it is able and willing to provide the services described in the scope of work as described in RFP No. 23-036. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Consultant shall perform the services, the tasks and obligations, including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in Exhibit A, attached hereto and incorporated by reference. 2. COMPENSATION a. City agrees to pay, and Consultant agrees to accept as total payment for its services for City, the rates and charges identified in Exhibit B. The total amount to be expended for Year One (1), shall not exceed $938,444.00 and $938,444.00 for Year Two (2). The total amount to be expended during the term of this Agreement, including any extension periods, shall not exceed $1,876,888.00. b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. If the City does not receive invoices from the Consultant within sixty (60) days of the date(s) of the service, the City retains the sole discretion to deem those invoices null and void. DocuSign Envelope ID: 6C666F1F-E77F-43CE-BAEO-2CDA4FE129A8 3. TERM This Agreement shall commence on July 1, 2023 and continue for a two (2) year term until June 30, 2025, with the option for the City to grant up to three (3), one (1) year renewals upon a writing executed by the City Manager and City Attorney and approved by the Council, unless terminated earlier in accordance with Section 15, below. 4. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent Consultant and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6. INSURANCE Consultant shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the Consultant, his agents, representatives, employees or subcontractors. DocuSign Envelope ID: 5C666F1 F-E77F-43CE-8AE0-2CDA4FE129A8 MINIMUM SCOPE OF INSURANCE Coverage shall be at least as broad as: 1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an "occurrence" basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit. 2. Automobile Liability: ISO Form Number CA 00 01 covering any auto (Code 1), or if Consultant has no owned autos, hired, (Code 8) and non -owned autos (Code 9), with limit no less than $1,000,000 per accident for bodily injury and property damage. 3. Workers' Compensation: as required by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. If the Consultant maintains broader coverage and/or higher limits than the minimums shown above, the Entity requires and shall be entitled to the broader coverage and/or the higher limits maintained by the consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the Entity. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: Additional Insured Status The Entity, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Consultant including materials, parts, or equipment furnished in connection with such work or operations. General liability coverage can be provided in the form of an endorsement to the Consultant's insurance (at least as broad as ISO Form CG 20 10 1185 or if not available, through the addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 20 37 if a later edition is used). Primary Coverage For any claims related to this contract, the Consultant's insurance coverage shall be primary coverage at least as broad as ISO CG 20 0104 13 as respects the Entity, its officers, officials, employees, and volunteers. Any insurance or self-insurance maintained by the Entity, its officers, officials, employees, or volunteers shall be excess of the Consultant's insurance and shall not contribute with it. Notice of Cancellation Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the Entity. DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 Waiver of Subrogation Consultant hereby grants to Entity a waiver of any right to subrogation which any insurer of said Contractor may acquire against the Entity by virtue of the payment of any loss under such insurance. Consultant agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the Entity has received a waiver of subrogation endorsement from the insurer. Self -Insured Retentions Self -insured retentions must be declared to and approved by the Entity. The Entity may require the Consultant to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self -insured retention may be satisfied by either the named insured or Entity. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the Entity. Claims Made Policies (note — should be applicable only to professional liability, see below) If any of the required policies provide claims -made coverage: 1. The Retroactive Date must be shown, and must be before the date of the contract or the beginning of contract work. 2. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the contract of work. 3. If coverage is canceled or non -renewed, and not replaced with another claims -made policy form with a Retroactive Date prior to the contract effective date, the Consultant must purchase "extended reporting" coverage for a minimum of five (5) years after completion of work. Verification of Coverage Consultant shall furnish the Entity with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements to Entity before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive the Consultant's obligation to provide them. The Entity reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. Special Risks or Circumstances Entity reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances. DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE6-2CDA4FE129AB 7. INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Contractor's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor. 8. INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers, agents, representatives, and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Consultant to the City pursuant to this Agreement. 9. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AEO-2CDA4FE129A8 10. CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 11. CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 12. NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. DocuSign Envelope ID: 5C666F1F-E77F-43CE-BAEg-2CDA4FE129A8 14. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Consultants retained by City. 15. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18. PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to DocuSign Envelope ID: 5C666F1F-E77F43CE-8AE0-2CDA4FE129A8 obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. The Agreement is the final and complete agreement and any prior or contemporaneous agreements for similar services between the parties is superseded by this Agreement. This shall not apply where the Parties are currently engaged and Consultant is providing services not contemplated by this Agreement. C. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. 20. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: City Clerk City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714- 647-6956 With courtesy copies to: Chief of Police Santa Ana Police Department 60 Civic Center Plaza Santa Ana, California 92702 Fax:714-245-8190 To Consultant: Muhammad Mansoor, Vice President LAZ Parking California, LLC 949 South Coast Drive, Suite 515 Costa Mesa, CA 92626 Fax:714-290-4854 DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. 4 1EM HA 41ity Clerk t\t APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: 1"k�_ TAMARA BOGOSIAN Senior Assistant City Attorney FOR APPROVAL: Fdti2-. �If='� VI�LL`l.��dl�T DAVID VALENTIN Chief of Police CITY OF SANTA ANA KRISTINE RIDGE City Manager CONSULTANT: LAZ PARKING CALIFORNIA, LLC DocuSigned by: MUHAMMAD OORM'chael uziak Vice President Member Ir NO HISTORIC SOUTH MAIN PUR iNEss PM Bic lie R DocuSign Envelope ID; 6C666F1F-E77F-43CE-8AEO-2CDA4FE129A6 �'�' ,1,11 0.. , e. Parking; Control Enforcement Services City of Santa Ana, CA I RIP No. 23-026 Tableof Contents........................................................................................................................................................2 Cover Letter 3 ServicesProvided........................................................................................................................................................6 AgreementStatement................................................................................................................................................. 8 Firmand Team Experience .......................................................................................................................................9 ProposedWork Plan.................................................................................................................................................14 Attachments............................................................................................................................................................... 23 ACCREDITeD Ptirkin; Control Enforcement Services PARKING ci ry OF SANTA ANA. CAI RFP NO. 23 036 41ARCH M 2023 TaNe orContents 2 ORGANIZATION DocuSign Envelope ID: 6C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 March 28, 2023 City of Santa Ana, CA ATTN: Sergeant Richard Shin, Acting Traffic Commander — Police Department 60 Civic Center Plaza Santa Ana, CA 92701 RE: RFP NO.23-036 — PARKING CONTROL ENFORCEMENT SERVICES Dear Sergeant Richard Shin, We would like to take this opportunity to thank you for allowing LAZ Parking to submit a proposal for the continuation of our relationship with the City of Santa Ana. LAZ Parking has successfully partnered with the City and the Santa Ana Police Department to provide parking enforcement services for the past five years. We have put together a succinct and comprehensive proposal that meets and exceeds the qualifications set forth in the RFP. Our desire is to continue to bring as much pride to the City in our management of the parking enforcement program as you have in your own management of the program. The experience and expertise we have gained over the years, along with the qualifications of our management team, our local and national presence, and our financial strength make its a valuable resource to the City. Our proven track record in Santa Ana City is one of the many examples of our commitment to the success of our customers. The following proposal makes a compelling case for why LAZ is the ideal company to continue to serve the SantaAna Police Department for its parking enforcement needs. We know your streets, zones, municipal codes, and special events intimately. For the past 5 years, we have flexibly adapted to the City's changing needs and have a vision for what we can do in the years ahead to continuously improve our service offering. Our proposed solution presents a risk -free commitment and ensures business continuity along with a best -value price based on our existing seasoned staff and operational infrastructure, no transition setbacks, and smooth ongoing operations. At LAZ, our people set us apart. Our Santa Ana Key Personnel include an experienced Project Manager Richard Kowaltschuk, seasoned Enforcement Supervisor Maria Espinosa, and our dedicated regional GM, Nick Lapating along with the executive support team made up of subject matter experts and familiar names like Peter Cho and Muhammad Mansoor. Each of our Santa Ana -contract Key Personnel are committed to the ongoing success and longevity of the Santa Ana program. You have our full dedication and the commitment of our entire organization. We want to continue supporting this project, and we will continue to deliver high -quality results and value to your department. IIACCREDITP.D f `L= Parking Control Enforcement Services CA RFP NO, 23-036 MARC'1129, 2023 C.n er toner 'PARKING ORGANIZATION- Tllrp CITY OF SANTA ANA. I I DocuSign Envelope ID: 5C666F1 F-E77F-43CE-8AE0-2CDA4FE129A8 Our proposal outlines a mutually beneficial solution that will take into account our past performance and our experience locally and with other customers. Our proposal details the following advantages to the City of Santa Ana and the Santa Ana Police Department: • Experienced and dedicated management team with knowledge of Santa Ana streets and who understand the complexities of the Santa Ana enforcement operations. u Improved pay scales, incentives, and staff development plans to mitigate turnover, Focused enforcement training and extensive field training to ensure consistency. s Demonstrated quality controls to ensure accuracy of citation issuance and consistency in enforcement activities with a citizen centric and ambassador approach. • Strategic plan to address call out and vacancies to back fill open shifts for occasional call outs with equally qualified personnel. • Automated systems and applications for Performance Measurement and Special Request tracking to exceed the City's RPP requirements. Santa Ana deserves a partner that understands the uniqueness of die community and the different challenges associated with delivering consistent and fair parking enforcement that promotes parking equity amongst residents, businesses, and visitors. We are confident that with the implementation of our proposed services, you will continue to see measurable results in the short term. Our experienced management team will continue to be responsive and will successfully serve with a sense of urgency. In addition, we will maintain operational excellence through continuous training and collaboration with Santa Ana Police Department. We look forward to our continued partnership with the City of Santa Ana and the Santa Ana Police Department. Sincerely, Muhammad Mansoor, CAPP Vice President, Municipal Operations 949 South Coast Drive, Suite 515 Costa Mesa, CA 92626 (714) 290-4854 1 mmansoor&lazparkin com gACCREDITED �i Parking Control Enforcement Services ORA ¢nrNiOW t "� CITY OP SA.NCA ANA, CA RPP NO. 23-0361 MARCI t 2R, 2023 Covrr Letter 4 DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AEO-2CDA4FE129A6 COMPANY RESOLUTION m MEMBERS OF LAZ PARKING CALIFORNIA, LLC THE UNDERSIGNED, LAZ KARP ASSOCIATES, LLC, being the sole member of LAZ PARKING CALIFORNIA, LLC a limited liability company organized and existing under the laws of the State of Connecticut and authorized to do business in the State of California ("the "Company") hereby represents that: A Meeting of the Members of the Company was held on March 21, 2023. At said meeting after motion duly made and seconded, the following Resolutions were unanimously adopted: RESOLVED, that the Company is hereby authorized to sign any and all documents, contracts and agreements in regard to the Request for Proposals No. 23-036 for Parking Control Enforcement Services for the City of Santa Ana. FURTHER RESOLVED, that Muhammad Mansoor Vice President is authorized to sign such documents, contracts and agreements and such documents, contracts and agreements shall be binding upon the Company. DATED at Hartford, Connecticut, this 21st day of March, 2023 Glen r�erioral-Counsel ACCREDITED Parking Control Enforcement Services C PARKING t C:ITY OF SANT'A ANA, CA I IM' NO 23-0361 MARC'1128, 2023 Cover Letter J ORGANIZATION* . .. SERVICES PROVIDED A description gfjiroposed services to be prrovfded and funs they meet the needs of"the CRY as described in Section III --Scope of Services. Over the last five years, LAZ Parking under the supervision and leadership of the Santa Ana Police department has built a solid framework for this essential public service. As we have done consistently over the term of our agreement, LAZ Parking will continue to provide professional, well -trained Parking Ambassadors to serve the needs of our community. Our experience providing enforcement for street sweeping detail, residential permit parking, the downtown ambassador program, and calls for service have ingrained us into the community we serve. Led by our dedicated manager Richard Kowaltschuk, our parking ambassadors receive outstanding leadership and training to equip them when dealing with the public and hostile situations. In today's environment, Santa Ana deserves stability, consistency, and forward -looking innovation from your parking enforcement provider. Your growth calls for a continued successful partnership with a reputable and financially stable parking company, one with demonstrated skills and technical ability that provides high levels of customer service. DocuSign Envelope ID: 6C666F1F-E77F-43CE-8AEO-2CDA4FE129A8 Ability to Provide the Services Prescribed in the Scope of Services: FUNCTION OR REQUIREMENT VES6 Implement parking control enforcement services for the V/ entire City of Santa Ana Adhere to the street sweeping routes, permit parking districts, parking meter zone locations provided by the City of Santa Ana Police Department Appropriately staff all routes and provide personnel for all services listed within the RFP document. Additional services may include traffic control as necessary on either an emergency or pre -planned basis Provide an office space within City limits. The office ,/ space is to be utilized for the sole and exclusive use of parking enforcement services, and must be large enough to accommodate all personnel and equipment needed to adhere to the Agreement Santa Ana Police Department Staff shall have the right to modify, reduce, or remove the number of parking enforcement schedules, routes, frequency, phases, standards, and specific days of parking control enforcement services. Santa Ana Police Department Staff shall have the right to remove contracted personnel with prior notice to the awarded contractor Staffing Schedule: LAZ Parking understands that we are an extension of the Santa Ana Police Department and have worked closely to provide the staffing to best complement SAPD's staff. Our staffing schedule meets the minimum requirement prescribed in the RFP. Our well -trained and knowledgeable staff will continue to provide the valuable community service the City of Santa Arta deserves. PA Oelail Monday Tuesday. Wednesday Thursday41dday Saturday Sunday TOTALHOURS 5weeping/GE ]:ISAM-3:45PM ]:ISAM-3:45PM 7:SSAM-3;45PM 7:SSAM-3:g5PM 3:45PM 40 Sweeping/GE 7:15AM-3:45PM 7:15AM-3:45PM 7:15AM-3:45PM 7:15AM-3:45PM -3:45PM 40 Swee Ing/GE 7:15AM-3ASPM 7;15AM-3:45PM 7:15AM-3:45PM 7:15AM-3:45PM -3:45PM7:15AM-3:45PM 7:15AM-3:45PM 7:15AM-3:45PM 7:15AM-3:45PM -3:45PM7:15AM-3:45PM 7:15AM-3:45PM 7:ISAM-3:45PM 7:15AM-3,45PM -3:45PMM 1n:00AM-4;OOPM 10:00AM 4:OOPM 10:00AM 4:00PM b& Detail -4:OOPMMeter/RPP/GE 6:06PM-02;30AM 6:OOPM 02:30AM 02:30AM 6:OOPM-02:30AM 6:OOPM-02:30AM40 Meter/RPP/GE':' 6:00PM-02:30AM 6:OOPM-02:30AM 6:00PM-02:30AM 6:00PM-02;30AMfi;00PM-02:30AM 40 RPP/GE (GYavey;rtl 11:OOPM4:30AM 11:OOPM-]:30AM 11:OOPM-]30AM IS:OOPM-]:30AMII:OOPMd:30AM 40 • RPP/GE31:OOPM-]:30AM 11:OOPMJ:30AM S1:OOPM-7:30AM -7:30" 11:o0PM-]30AM 40 7:OOAMA OOPM ]ROAM-4:OOPM 7:OOAM4:OOPM ]:OOAM-4:OOPM -4:OOPM ACCREDITED Pocking Control Enforcement Services y iPARKINGORGANIZATION LM Cr(Y OF $ANTA ANA, CA I RUP NO. 23-0361 MARCH 28, 2023 3etviue,e Provided / 1 Proposal shall include a statement outlining your• conew^rcmee or eoncerns with any and all provisions its contained in I AMBIT11 -Sample Agreement of this JUT (ffarry). LAZ Parking acknowledges that it is willing and able to meet all the City's proposed terms and conditions as outlined in EXHIBIT II — Sample Agreement. LAZ Parking does not wish to negotiate a modification of terms and conditions. About LAZ Parking A genera! description of the firm, including size and number of ernplovees smorking direetlu ivith the City on this agreement. LAZ Parking is the largest and fastest -growing privately - owned parking operator in the United States and a pioneer in digital parking technology. Founded in Hartford, CT, in 1981, with four decades of experience providing best -in -class parking management and transportation services, LAZ operates over 1.3 million parking spaces across the country across 3,500+ locations, 40 states and 450+ cities. LAZ Parking is an Accredited Parking Organization (APO) and nationally recognized for its best practices in responsible parking management, operational excellence, customer experience, sustainability, safety, and security. Our portfolio includes major on -street and off-street municipal parking, mass transit parking systems, entertainnienUevent parking, commercial, residential buildings, hotels and resorts, office buildings, mixed -use projects, hospitals and medical complexes, airports, university parking, shuttle services and valet -oriented parking. For more information, visit www.lazparking.com. LAZ Parking has been a leading parking provider of parking enforcement and related services since 1981, With over 40 years of industry experience, we understand the complexity of parking enforcement services. We provide parking enforcement and parking management services for over 100+ municipal and government agencies and have led the success of high-performance citizen -centric DocuSign Envelope ID: 5C666F1F-E77F-43CE-BAEO-2CDA4FE129A8 programs across the Golden State, including technology implementation, innovative solutions, and a strong focus on customer experience. Currently, LAZ has of team of nine (9) working with the City at this program. We are flexible and ready to ramp up when needed. The table below provides a snapshot of our current parking enforcement programs in California and throughout the United States. California Municipal Enforcement Clients City of West Hollywood, CA 200,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ City of Inglewood, CA 90,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ City of Santa Ana, CA 65,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ California State Parks 30,000 ✓ ✓ ✓ ✓ d ✓ ✓ ✓ City of Manhattan Beach 35,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ City of San Marcos 10,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ City of San Leandro 15,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ City of Salinas, CA 20,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ City of Palo Alto, CA 10,500 ✓ ✓ ✓ ✓ ✓ ✓ ✓ City of San Mateo, CA 32,500 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ National Municipal Enforcement Clients City of Chicago, IL 550,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Montgomery County, NID 150,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ New York, NY (MTA, NYCHA) 50,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ South Miami, FL 45,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Norwalk, CT 40,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ City of Arvada, CO 10,500 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ The Ohio State University 36,600 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Eastern Michigan University 10,000 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ RACCREDITED { Pirlvbw Control Enforcement Services 1® 1pARKIINo C7T1' OF S.ANTA ANA, CAI RFP NO.22-036 1 MARCH 28. 2023 Firm and Team FNpmence 1 DocuSign Envelope ID: 6C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 ii. Local Address Fihn's nearest address serving the C"iti, of Santa Ann Laid headquarters address. • Our current parking office that serves exclusively for the City of Santa Ana parking enforcement contract is located at 215 S. Center Street, Ste.102A, Santa Ana, CA 62703, LAZ Parking's regional office is located at 949 South Coast Drive, Ste.515, Costa Mesa, CA 92626 iii. Proposed Project Manager i. Xame and, contact inforination of the srogiervising Project ManagerlPrincipal Agent, to be assigned to the agreement. The Project Manage:/Principal Agent shall be the'prirnary contactpe son to represent yours firm and will be theperson to conduct the presentation, if invited to an interview RICHARD KOWALTSCHUK, PROPOSED PROJECT MANAGER A seasoned manager with decades of law enforcement experience under his belt. Richard will continue to serve the City of Santa Ana Police Department as the Project Manager for the enforcement program. He has over 37 years of demonstrated law enforcement experience with the South Pasadena Police Department with eight (8) years as a Lieutenant and 21 years as a Captain serving in both the Administrative and Operations Divisions. He joined LAZ Parking (LAZ Parking) in 2014 as the Project Manager for our Inglewood parking contract. He managed the transition activities for this complex parking program with over 75 employees with much success. He has developed new policy manuals for our California - based contracts to ensure contract compliance and he often works with LAZ. Parking PMs to enhance SOPS for optimum program performance. He will be responsible for the daily operational activities as well as overall contract compliance. He understands the best management practices and procedures and has knowledge of applicable parking laws and regulations, including those related to the storage of vehicles pursuant to the California Vehicle Code. He is experienced in finding the best solutions and practices in enforcement operations and services. He has extensive experience in customer service dealing with community members and City officials to improve the quality of life within the community. He is skilled in establishing and standardizing management practices and can develop strategies for improving the effectiveness and efficiency of parking enforcement systems. ACCREDITED i Parking Control Enlureement Services 1 q PARKING ' CITY OF SAN'rA ANA. CA I RFP NO.23-0361 MARCH 28. 2023 Flnu nud `l ^xm Expecieuce 1 1 ORGANISATION* - ., DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 MARIA ESPINOZA, PROPOSED SUPERVISOR (LEAD) Maria has over 16 years in parking enforcement. Maria has been an integral part of the enforcement operation in Santa Ana since 2014. Maria's experience and dedication have been instrumental in the program's success. Maria works closely with the PAs to help staff understand parking enforcement principles and coaches the team on how to effectively identify violations and write good citations. NICK LAPATING - REGIONAL GENERAL MANAGER Nick Lapating has worked for LAZ Parking for 16 years. He has held a variety of positions including Location Manager, Operations Manager, and Project Manager. His experience has been in different I markets including Los Angeles and Mile High City of Denver, Colorado. Nick is currently the General Manager for Orange County. He has also been involved with the start-up and organization of a diverse set of parking operations including municipalities, hotels, restaurants, hospitals, and commercial facilities. JARED SVE,NDSEN - REGIONAL VICE PRESIDENT, SOUTHWEST Jared Svendsen is a California native. He began working for LAZ Parking's West Coast Division in 1997 as a front-line valet while attending San Diego State University. After graduation, he went on to 40 =` work for a national real estate trust, where he gained experience in all facets of Property Management. During his 20-year career with LAZ he has worked at all levels of management and has been involved with the planning, implementation, and management of the region's largest operations. He currently serves as the Vice President for the Southwest Region, which includes the San Diego, Orange County, and Arizona markets. Jared holds a SS degree in Social Science from SDSU where he graduated summa cum laude. PETER CHO, CAPP -- SENIOR OPERATIONS MANAGER, GOVERNMENT SERVICES 49 Peter joined LAZ Parking as part of the acquisition of Serco in 2021 as the Senior Operations Manager. In this role, Peter provides operational support to all legacy Serco parking programs and ensures consistency and operational compliance throughout LAZ Parking's Government Services programs. A proven leader with over twenty-five years in the Parking Industry. His experience includes working and transitioning complex municipal and commercial parking programs. As a subject matter expert in municipal on -arid off-street parking operations, Peter is familiar with the latest technology and supports our new and existing operations. p ACCREDITED Parkin- Control Enforcement Services �PAARKINo LAW CITY OF SANTA ANA, CAI RFP NO.23-036 1 MARCH 8.2023 F itm and Team Experienee 12 DocuSlgn Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 MUHAMMAD MANSOOR, CAPP - VP, MUNICIPAL SERVICES A familiar name in the parking industry, Muhammad serves as the subject matter expert for LAZ Parking's Government Services Business Unit. Muhammad ensures high -quality service delivery .i. across all our municipal operations and has direct responsibility over the decisions for all on street parking contracts throughout the U.S. During his 22-year parking career, Muhammad has led the implementation of cutting -edge technology and helped cities develop the state of design tools and redefine transportation practices to transform urban spaces into urban places and stands by as a subject matter expert ready and willing to assist in this contract. Muhammad is a Certified Administrator of Public Parking (CAPP) and received his certification in 2022. ROBERT MARONEY, CAPP - VP, GOVERNMENT & UNIVERSITY SERVICES Rob joined LAZ Parking in 2015 as the Vice President of Government Services. Based in Richmond, VA, Rob handles overseeing and supporting our rapidly expanding Government Services market, which includes municipal agencies and public private partnerships. With over 20 years of experience, Rob brings extensive experience in government operations, management, and consulting. He started his career in municipal government, and during his 12+ year career with Norfolk, VA, he served as the Director of Parking. Rob was also the Director of Parking and Transportation for Virginia Commonwealth University, overseeing the university's parking, transportation, and fleet management programs. He currently serves on the Board of Directors for the Parking Association of the Virginias and is an active member of several national and regional parking associations. Rob holds a Government and Fine Arts degree from the College of William & Mary and is a Certified Administrator of Public Parking (CAPP). ACCREDITED I Parking Control Enforcement Services q PARKING ORGANIZATION- LIM Cl'rY Of SAN TA ANA, CAI RF'k' NO. 23-030 1 MARCH28. 202: Minn and 1 uun Cisperiance 1 i. Approach to Enforcement 1. tt nticipated approach to per%brndng services as spec fed herein To meet the objectives set forth in this RPP by the City of Santa Ana and its Police department, it is LAZ Parking's commitment to continue to provide a knowledgeable, well -trained, and motivated team focused on a balanced approach to fair and consistent parking enforcement. We have dedicated ourselves to providing professional and ethical parking enforcement services with the goal of improving the overall safety and quality of life for residents, visitors, and businesses in the City. LAZ Parking's years of industry experience have given us firsthand knowledge of the most important aspects of providing parking enforcement services. We have taken the time to develop and refine best practices for every detail related to the delivery of our services. We make a crucial, noticeable difference by offering better processes with a proactive management style and through a comprehensive employee screening, onboarding, and training process. These capabilities come only through experience, knowledge, forethought, practice, and discipline. The highlighted areas of this section further illustrate our approach to organizing and implementing the parking enforcement services desired by the City and the ways in which we differentiate ourselves from our competitors and deliver higher quality. Task 1 --- Personnel- Recruiting, Training & Responsibilities PERSONNEL REQUIREMENTS Building a strong, skilled workforce that understands their roles and responsibilities is just part of what LAZ Parking does. We continue to foster the employees we have throughout our projects and carefully select new employees as positions become available. All new employees will meet all City and LAZ Parking employment requirements. LAZ Parking will comply with all existing Government codes and Santa Ana Police Department DocuSi9n Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 policies. LAZ Parking will also comply with all the City's standards and requirements for employees and acknowledges that the City reserves the right to be involved in the recruitment and selection process of new contract enforcement personnel. Recruiting & Hiring Process LAZ Parking has a comprehensive pre- employment screening and recruitment program in place to ensure only the most qualified candidates are chosen for employment. Pre -employment screening is an effective risk management tool that promotes a safe and profitable workplace by helping to limit the uncertainty inherent in the hiring process. LAZ Parking will continue to strive to recruit and retain the most qualified personnel for this contract. We will adhere to the minimum requirements set forth by the RFP as stated below. [in y to read, write legibly, speak, and comprehend the English language. (Bilingual fluency in Spanish or other Isa e a roved on the Ci 's bilin al list is referred. ed and bonded, a minimum of 21 ears of age. Capable of performing assigned duties. background check including review of the employee's criminal history that would pose a liability for the City including violent crimes. Convictions for traffic violations will be assessed based on severity, frequency, and time frame. h School Di Diploma or its equivalent. ll groomed at all times and, at a minimum, be in compliance with the Police Departments policies related to grooming standards and tattoos while on dut . imum of eight (8) hours of training on the City's parking citation forms and procedures including, but not limited e of necessar a ui ment, vehicle operations, traffic control procedure, etc. A minimum of eight (8) hours of basic customer service training including, but not limited to, conflict resolution, handling difficult customers and cultural diversity. A minimum of four (4) hours training on relevant federal, state and local laws, regulations, rules, policies, guidelines and procedures. Additional training may be required as determined by City staff. A current "Guard Card" license issued by the State of California pursuant to the California Business and Professions Code. a ACCREDITED Parking Control Enforcement Services A M PARKING i CFTC OF SANTA ANA. CA I Rl'P NO. 23-030I, MARCH 28 2023 111opowd Wodt Plau 10 ORGANIZATION , DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 TRAINING LAZ Parking is aware of the impact 'initial and ongoing training has on the performance of our enforcement officers. Annually our staff in Santa Ana is issuing over 65,000 citations with a dismissal rate of 0.8%. This metric quantifies the importance of initial and ongoing training as well as a QA/QC process to ensure citation accuracy. We believe well -trained officers will ensure a high rate of enforcement resulting in increased compliance and reducing negative backlash from citizens who may protest effective enforcement, thus reducing the demands on both LAZ Parking and Santa Ana PD staff. We will provide extensive in-house training with a formal induction program for new employees, continuing on-the- job training, and participation in training offered by Santa Ana Police Department. New hires go through a combination of classroom and field training, including ride -along training with supervisors and the Santa Ana Police Department. New hire training typically lasts 1-2 weeks, following the curriculum shown in the table below. • LAZ Parking on -boarding and orientation • Officer expectations and responsibilities • Professional Derranor/Customer Service/Conflict Resolution • Driving and Safety Guidelines • Uniform and personal appearance guidelines • Municipal Code and C.V.C. overview • Attendance & shill start/end expectations • Handheld/Printer equipment overview • Injury/Vehicle accident reporting • Radio etiquette • Beat assignment maps • Residential Permit Districts • Calls for service • Officer daily assignment sheet • Appeals process and guidelines • Citation issuance overview and equipment training • Field trailing with LAZ Supervisor • Field Trailing with Santa Ana Police Department PCO ACCREDITED i t orl ing Control Enforcement Services PARKING CITY OF SANTA ANA. CA RFP NO.23-0 G MARCH 28, 2n23 ]'To used Work Plan 16 ORGANIZATION t DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 UNIFORMS LAZ Parking acknowledges that the Santa Ana Police Department must approve all uniforms. As ambassadors of the City, we recognize the importance of employee appearance. LAZ Parking will ensure that our staff is equipped with the proper uniforms and equipment needed to do their jobs well and safely. LAZ Parking will provide staff with enough uniform shirts and pants to make sure they maintain a professional appearance at all times. All staff will be issued jackets and hats for inclement weather. Additionally, LAZ Parking will provide staff with, name tags, and badges that clearly state the staff person's name. Task 2 — Parking Enforcement Responsibilities LAZ Parking understands that our staff will be responsible for patrolling the streets of the second-largest City in Orange County and home to more than 300,000 residents. Most of our team's working hours, including the Supervisor, will be spent out in the field. Our deployment time, which includes device and vehicle checks, pass - down communication and briefing will take no more than 30 minutes. An officer's end of shift, returning to the base will take no more than 15 minutes which will allow the maximurn time for our team to be in the field. Issuance of Parking Citations. LAZ Parking staff is fully trained on the handheld ticket writers and software currently in use by the Santa Ana Police Department. Our PAs are also trained in paper (manual) citations and the procedures involved. Staff training on the issuance of parking citations also covers proper placement of citations and how to issue citations for drive -offs, covered VIN numbers, missing license plates, and other unusual occurrences. In the event the driver of the offending vehicle drives away prior to the parking enforcement officer placing the citation on the vehicle, the citation is mailed to the registered owner as required by the California Vehicle Code. Daily Reporting by Enforcement Personnel. Parking Ambassadors will be required to submit daily reports to present, suggest, or recommend to his/her supervisor for review and/or action, irregularities dealing with: • Missing, damaged, or conflicting parking signs, • Obstructed parking signs, stop signs, or curb markings yield signs, or any safety hazard ACCREDITED t Parking Control Enforcement Services 1./ PARKING CITY OF SAN1-A ANA, CA J RPP NO. 23-036 I MARCH 2Y 202 t Proposed work Vim// ORGANIZATION DocuSign Envelope ID: 5C666F1 F-E77F-43CE-8AEo-2CDA4FE129A8 Parking abnormalities or abnormal parking patterns • Incidents/Accidents • Beat analysis and beat enforcement Handling Support Calls and Customer Service Complaints. Our project manager will make first contact with residents that have a concern or complaint. If a complaint is toward our supervisor, the investigation will be handled by his manager or General Manager of LAZ Parking. A detailed report will be submitted to Santa Ana PD's Project Manager. SERVICE, LEVEL EXPECTATIONS Performance Requirements. LAZ Parking accepts each service level outlined in the Statement of Work, with no exceptions. We will ensure all required service levels for the City are met or exceeded by implementing our effective approach to measuring, documenting, and reporting service results. Depth of Support. LAZ understands the importance of having qualified personnel trained as potential back- ups/fill-ins for call -outs and planned time -off. We are committed to training additional personnel, including managers to support and work as PAS or Supervisor when needed. Auditing Procedures and Reporting Samples. LAZ Parking has hands-on experience customizing and developing reports that best fit the needs of each of our clients and the programs we manage. Each report provides easy -to -understand factors for the reviewer, with a focus on highlighting performance metrics. Upon award of a contract, it is our intent to meet with the City of Santa Ana Police Department management and share a variety of reports currently in use at our other contracts. In partnership with our municipal and government clients, we have developed complex reporting mechanisms that provide the operations with a consistent level of oversight. Reporting Procedures. LAZ Parking is passionate about delivering exceptional solutions to our customers. We will continue to create, develop, implement, and maintain methodologies and procedures to optimize the management and operations of the Santa Ana Parking enforcement program. Upon contract award, LAZ Parking will conduct a complete review of all administrative, operational, and procedural documents to incorporate the negotiated contract terms and final scope of work. We will work with Santa Ana Police Department's project manager to define the implementation of the new innovative solutions that are included with our proposal. The schedule will consist of milestones, including delivery dates for all deliverables, scheduled meetings, reviews, implementation, and staff training if needed. LAZ Parking will maintain project files and records per City's record retention policy and throughout the term of this contract. All project records (electronic and paper) include operations and maintenance guidelines; meeting agendas and minutes; management and staffing plans; staffing reports and schedules; updates to these documents; project staff training; plus all manuals, systems maintenance records, training records, systems plans and installation records, and other correspondence. ACCREDITED Parking Control Enforcement Services 18 PARKING i CITY OF SANTA ANA. CAI RPP NO.23-036 I MARCU 23 2023 Proposed kNodc Plml P DocuSign Envelope ID: 5C666F1 F-E77F-43CE-8AE0-2CDA4FE129A8 We propose the status reporting procedure outlined below in the form of a Project Status Reporting Matrix and some suggested reports for each review type as shown below. • •, � I t Daily citation activity report, Management Bi-weekly M� Project SAPD Management Written status report with productivity report, Status report Team action itcer ems COust mer all ogsEquipment condition re art Written status GAP report, monthly citation Operational LAZ Project SAPD report with data activi reports, Officer ty P Review Monthly Manager, and Management on hours productivity, dismissal rates, General Manager Team delivered, citation collection, Equipment m citation volue _ Operational LAZ Project SAPD Quarterly status High level output of monthly Quarterly Quarterly Manager and Management report and weekly reports Plan General Manager Team Annual Annual LAZ Project SAPD evaluation of Qualitative Evaluation, Performance Annually Manager, General Management services and Customer Satisfaction Review Manager and Vice Team goals for next Survey President year ii. Suggestions ii. Suggestions orspecial concerns the evaluation corrunittee,phould take into consideration ff an)) PROPOSED INNOVATION AND TECHNOLOGY License Plate Recognition (LPR): Our proposed innovation will enhance the parking enforcement operation and bring more efficiency. License plate recognition (LPR) technology has greatly advanced over the last few years. Many parking enforcement agencies throughout California have deployed LPR technology to capture more parking occupancy data and streamline the enforcement of time -restricted zones, paid parking meters, and scofflaws increasing compliance and revenue. Body Camera: Although this technology was riot a requirement in the RFP, we recommend (with legal approval) body cameras to capture PA interaction with the public. This technology also promotes safety and accountability by the PA and the public during possible altercations. ACCREDITED Porldn- Control Enforcement Services 19 PARKING A��j CITY OF SANTA ANA. CAI RPP NO- 23-0(, I MARCH 28 2023 A'oposed work Plau ORGANIZATION _ ,1 1— DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 LAZ BUSINESS INTELLIGENCE DASHBOARD As part of our proposed innovation strategy, we will work with the Santa Ana Police Department to launch and deploy our proprietary data visualization tool LAZ Business Intelligence (BI) dashboard for this contract. We will work closely with the SAPD management team to develop Key Performance Indicators (KPIs) that could integrated and compiled into a consolidated report including data points related to employee productivity, citation accuracy, parking space occupancy and parking space demand and utilization by day and week over week. Instead of the pulling separate reports from various technology platforms such as data ticket, IPS, permitting system etc., LAZ BI dashboard could be integrated with all technology platforms currently in use in Santa Ana and serve as a "one -stop -shop" data visualization tool for SAPD management to review program performance. LAZ BI dashboard takes the guesswork out of parking management by turning mountains of disconnected raw data into actionable business insights. Built in-house on the Microsoft Power BI enterprise platform by our data analytics team, LAZ BI maximizes the value of your data to make decisions smarter and faster. We offer our basic solution to the City of Santa Ana free of charge, and can expand on this, if desired and as negotiated with the City post contract award. This infinitely customizable solution provides a single view of the most critical data points that drive a parking business. As mentioned above, by creating KPIs, users can monitor areas of operation as a group or as a single entity in real time, and drill down from high-level to granular views. We provide the capability to dissect the data down to individual events or even export the data. As a result, strategic, data - driven decisions can be made with regard to how to best manage operations and drive revenues to the bottom line. With LAZ BI, you'll have the power of knowing what's driving your business, right at your fingertips. We offer our base solution to the City of Strata Ana at no upfront cost and can expand on this offering to build a custom solution in the future. LAZ. Parking has not included the cost of these innovations in our cost structure as the RFP did not specify additional technology that would add to the hourly cost. Should the City consider these technologies, we will provide costs and additional information upon request. 4ACCREDITED j Parkbig Control Enforcement Services �ARKIANG CITY OF SANLA ANATTON', CAI (UP NO. 23-0361 MARCH 23.2023 Proposed Work Plan 20 ORG DocuSign Envelope ID: 5C666F1F-E77F43CE-BAEO-2CDA4FE129A8 iii. Deliverables and lmplementation Description of deliverables and implemewalionplan. Proposer shall subatit a general description of the deliverables, implementation plan, and timeline. LAZ Parking has a distinct advantage in the sense that there will be no interruption of set -vice if the City chooses LAZ Parking as its continuing partner. We do not take our relationship for granted and understand that sometimes long- standing accounts with vendors are not always positive and long tenure sometimes leads to a lack of innovation and motivation. We take pride in the knowledge that we constantly strive to be a true partner to the City and the Santa Ana Police Department through the continuous improvement of processes and proactive enforcement strategies. Our proposed implementation plan considers the transition timeline for the acquisition and procurement of new vehicles and a uniform refresh. Our transition timeline begins with the approval of City Council and the subsequent execution of a new contract. Working with City Staff. In working with City staff, our management philosophy is simple: effective communication and working as an extension of the Santa Ana Police Department's enforcement team results in a successful and long-term partnership. Our management team, including senior managers, will always be available to the City and we will be an added resource with an at -ray of corporate support and share best practices learned from other projects. We will follow these guidelines and apply best practices learned from working with similar municipal clients nationwide. Regular Status Meetings. Our supervisor will continue to be in contact with Santa Ana PD's project manager daily. We also recommend a standing monthly meeting with LAZ Parking's General Manager. A quarterly meeting with LAZ Parking's Government Services team is recommended to share industry news and proposed initiatives. SAPD Approval, Feedback, and Involvement. We will seek SAPD approval on operational changes including, but not limited to, changes to schedules, routes, and/or operations. Process Improvement and Operational Recommendations. Periodically and as necessary, we will make operational recommendations to propose enhancements to the current operations and for future innovation through new technology and improved processes. 'ACCREDITED J P91'kiug C antral Gntllrctment 'services .y PARKING C'1'rY CP SAN'I'A .4N.4. CAI ILl'P NO. 23-03b MARCH �3, 202; Pmlrased wont Plmt !r ORGANIZATION DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129AB LAZ Parking's Commitment to Supporting Santa Ana -based Businesses. We will continue to make every effort to purchase equipment and materials from local vendors and utilize Santa Ana -based suppliers and businesses for our uniform, vehicle repair, and maintenance needs. Vehicles. LAZ Parking will furnish brand new 2023 eco-friendly sedans, such as a Toyota Corolla Hybrid or comparable vehicle. We will also furnish a brand-new truck in addition to the sedans. We estimate the tiniefranie to procure new vehicles will be 30-45 days from contract execution. Global Positioning System (GPS) Tracking: Each vehicle will be equipped with a GPS tracking device. Safety Lights: All vehicles will be mounted with Alternating Quad Flash Strobe Magnetic Mount in Amber. These lights will be used when staff is patrolling to warn other vehicles about their vehicle's slower movement or when idle. RACCREDITED Parking Control Enforcement Services �q �oARRKIINo CITY OF SANTA ANA. CA I RFP No. 23-0 0 I, MARCH 24. 2023 Proposed Wo[k flan `2 ATTACHMENTS M Throughout our proposal, LA7 Parking has referenced a variety of supplemental attachments and documentation. These are summarized below and included in the following pages. s Exhibit III Proposal Line -Item Pricing Proposer's Certification and Proposal Item Attachment A Pricing Attachment B References Attachment C Attachment D Attachment E Attachment F Proposer's Statement Non -Collusion Affidavit Non -Lobbying Certification Non -Discrimination Certification DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129AB Attachment-01: Exhibit III PROPOSED PRICING - EXHIBIT III LAZ Parking is pleased to present two different pricing structures in our bid submitted to the City of Santa Ana. luc IIIM bUUcIUlc Is d Illdll-lluul wulncu. Alt cuals WU HiGluucu ut utese Ianaly rows EXHIBIT III PROPOSAL LINE ITEM PRICING -MAN HOUR LINE DESCRIPTION Quantity UNIT I NIT UNIT EXTENDEDTOTAL OUANTITV .'PRICE PRICE 1 Supervisor- Parking Enforcement 1 Hourly 2,080 $73.86 $153,628.80 2 Checker- Parking Enforcement TBD Hourly 18,408 $54.31 $999,738.48 I Total Extended Cost (Add Lines land 2):1 $1,153,367.2811 Extended Cost- Written TOTAL EXTENDED COSTVEARL $1,153,367.28 TOTALEXTENDEDCOSTYEAR2 $1,153,367.28 TOTAL EXTENDED COST BASE CONTRACT(2 Years) $2,306,734.56 Man -Hour Rates Man -Hour Rates were calculated using the starting base labor rate for employees under the Teamsters 911 CBA. Base starting rate for new employees effective 6/l/2023 is $24.75. That increases to $26.00 effective 6/1/2024. Tenured employees receive an additional hourly increase over the base rate. Employees working the Graveyard shift also receive a shift differential. These rates also incorporate the cost of medical insurance and other benefits as outlined in the CBA. - Factors Contributing to Increased Contract Cost The increase in the hourly rate of Checkers (Parking Ambassadors) is directly related to the hourly wage increase of staff represented by Teamsters 911 as mentioned above. The hourly wage increased from a minimum of $18.00 per hour to the current Union CBA starting wage of $24.75 which reflects a 37.5% increase in the wages alone resulting in an overall contract cost increase of 33% over the previous contract. Although this is a significant increase, we are confident that this will benefit the City directly through improved employee retention and keeping employees dedicated to the Santa Ana enforcement program. Annual Hours Adjustment In Exhibit III of the RFP, the annual unit quantity of Checker hours was 11,100 (which equates to less than 6 Checkers). Based on the current roster as well as shifts provided in the addendum, LAZ Parking feels this number should be 18,408. Those changes were made in the pricing charts above. 1ACCREDITED Parkin- Control Enforcement Services ^ A PARKIING ('I FY OF SANTA AN A, CA I RF'P NO.23.036 1 MARCH 28, 2023 Attachments L F DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 Teamsters 911 CBA Wage Rates and Health & Welfare APPENDIX A -WAGE RATES Wage Rates. Employees who are covered by this Agreement shall be paid the following minimum hourly rates as of the dates set forth below. June 1, 2023, Union start rate: Part -Time: $25.12 and Full -Time $24 75 (last union proposal) Effective June 1, 2023, all employees with one year of service shall receive a seventy-five cents ($0.75) per hour increase above the starting rate. June 1, 2024, Union start rate $26.00. Effective June 1, 2024, all employees with one year of service shall receive a seventy-five cents ($1.00) per hour increase above the starting rate. 2. Shift Premium. There shall be a premium of fifty cents ($0.50) per hour for all employees working on the third shift with starting times between 10:00 p.m. and 3:00 a.m. Shift premium pay shall be in addition to the regular hourly rate of pay. 3. If the Federal, State, County or City is higher then the union rate the company shall pay $1.00 above the current rate. HEALTH AND WELFARE The Company agrees to pay the health and welfare benefits, which include medical benefits, prescription, vision, dental and life insurance for amp a only to a maximum of 773.00 per month. Effective July 1 of eaiN;�°'i of the contract, the Company shall pay the increases in the health and welfare premiums up to a maximum of 12% each year for each year of the contract. If the premiums increase above the established caps, the employee will be responsible for paying the amount above the cap which shall be deducted through payroll deductions. The employees have the right to make changes to the health and welfare benefits without affecting the Employer's contribution. Employees who elect to opt out of insurance coverage and who provide proof of insurance will be allowed to opt out and will be paid the following monthly payment — Singlo $100.00. Employees who elect to opt out of Insurance coverage will, later, be eligible to re -enroll during the annual enrollment period (June of each year). RACCREDITED Parking Control Enforcement Services �� OPARKING CITY OP SANTA ANA, CA I UP NO og-0361 MARC1128, 2023 Attachments ORGANIZATION- .. DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 Alternate Pricing Structure In the second scenario, all costs are also spread across man-hours worked, with the exception of vehicle leases, insurance, M&O, and fuel. Those costs are shown as a fixed monthly fee. This allows for a lower man-hour rate but also allows for LAZ to fully cover our costs associated with vehicles. EXHIBITIll PROPOSAL LINE ITEM PRICING - MAN HOUR& FIXED FEE LINE DESCRIPTION Quantity. UNIT UNIT UNIT EXTENDEDTOTAL QUANTITY PRICE PRICE 1 Supervisor- Parking Enforcement 1 Hourly 2,080 $68.50 $142,480.00 2 Checker- Parking Enforcement TBD Hourly 18,408 $48.95 $901,071.60 3 Fixed Monthly Vehicle N/A Monthly 12 $9,157.00 $109,884.02 Total Extended Cost (Add Lines 1 and 2): $1,153,435.62 Extended Cost- Written Lines land 21 TOTAL EXTENDED COSTYEAR I $1,153,435.62 TOTAL EXTENDED COSTYEAR 2 $1,153,435.62 TOTAL EMENDED COST BASE CONTRACT (2 Years) $2,306,871.25 Key Components Both scenarios include costs for: ® 1 FT Project Manager (Supervisor) ® 5 FT Street Sweeping PA's • 2 FT Meter / Rover PA's is 1 FT RPP / GE (Graveyard) ® 1 FT Lead PA ® 1 PT Meter PA o Benefits and Taxes for all employees e GKL and Worker's Compensation o Administrative Costs • 5 Enforcement Vehicles • 1 Supervisor Truck Vehicle Insurance, M&O, and Fuel Office Rent, Parking and Utilities • Uniforms • Cell Phones • Office Supplies ACCREDITED Patldng Control Enforcement Services oRRKIINoN 1�, C1TY OF SANTA ANA, CA I RFP NO 23 036 'MARCH 28, 20V23 Attachments- 26 DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 Attachment-02: Attachment A CITY OF SANTA ANA ATTACHMENT A PROPOSER'S CERTIFICATION, PROPOSAL PRICING Certification - I certify that I have read, understand and agree to the terms and conditions of this Request for Proposals. I have examined the Scope of Services (Exhibit 1) and am qualified to provide services being requested as specified herein. I understand and agree that I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal. PROPOSER'S STATEMENT: I have read, understood and agree to the terms and conditions on all pages of the Request for Proposals. Upon request, I will transfer and deliver goods or services to the City in accordance with said terms and conditions. LAZ Parking California, LLC (714) 290-4854 LEGAL NAME OF COMPANY PHONE AND FAX NUMBERS 949 South Coast Drive, Suite 515 Costa Mesa, CA 92626 BUSINESS ADDRESS Muhammad Mansoor, CAPP Vice President, Municipal Operations PRINTED NAME OF AUTHORIZED AGENT TITLE �U • 03-23-2023 mmansoor@lazparking.com SIGNATURE OF AUTHORIZED AGENT DATE E-MAIL ADDRESS 27-1701304 n/a FEDERAL ID NUMBER (IF APPLICABLE) CONTRACTOR LICENSE NUMBER (IFAPPLICABLE) THIS RFP No. 23-036 N THIS FORM Parking Control Enforcement Services Page 37 of 42 ACCREDITED PARKING ORGANIZATION Parking Control Enforcement Services 27 CITY OF SANTA ANA, CA I RFP NO, 23-036I MARCH 28,2023 Auae6ments DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 Attachment-03: Attachment B 9 CITY OF SANTA ANA ATTACHMENT REFERENCES List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included In the scope of the proposal specifications. Attach additional pages If required. The City reserves the right to contact each of the references listed for additional Information regarding your firm's qualifications. REFERENCE Customer Name: City of West Hollywood, CA Contact Individual: Vince Guarino, Park ng Operations Manager Address: 8300 Santa Monica Blvd Phone Number: (323) 848-6426 West Hollywood, CA 90069 EMAIL: VGuarino@weho.org Contract Amount: $25M Year: 1992 - Current Description of supplies, equipment, or services provided: Enforcement, On -Street Parking - Additional information on next pages REFERENCE City of Manhattan Beach, CA Customer Name: Address: 1416 9th Street Sacramento, CA 95814 Contract Amount: $700,000 Individual: Matt Sabosky, Police Lieutenant Patrol unit Phone Number: (310) 802-5165 EMAIL msabosky@manhattanbeach.gov Year: 2021 — Current Description of supplies, equipment, or services provided: Enforcement, Beach Lots - Additional information on next pages REFERENCE Cityof San Mateo CA CraigCollom Customer Name: Contact Individual: Address: 200 Franklin Pkwy Phone Number: (650) 522-7742 San Mateo, CA 94403 EMAIL: ccollom@cityofsanmateo.org Contract Amount: $6,353,644 Year: 2019 - Current Description of supplies, equipment, or services provided: On -and -Off Street Parking Management THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. RFP No. 23-036 Parking Control Enforcement Services Page 38 of 42 ACCREDITED Parking Control Enforcement Services 'PARKINGACCREDITED ` F. Cl IT Y OF SANTA ANA, CA, RFP NO 1q 016 MARCH 23. 2023 Anaclunemv 28 DocuSign Envelope ID: 6C666F1F-E77F-43CE-BAEO-2CDA4FE129A8 Attachment-04: Attachment C y CITY OF SANTA ANA ATTACHMENT C PROPOSER'S STATEMENT Proposer understands and agrees that this written RFP (or any part thereof specifically designated and accepted by the City of Santa Ana, hereinafter City) shall constitute the entire agreement between proposer and the City only after it has been accepted by the City Council, endorsed by the Clerk of the Council with her signature and official seal noting hereon the action of approval of the Council, signed by the Executive Director or his duly authorized agent, and signed by the City Attorney, denoting his approval of the form of this document, and its execution, and when it or an exact copy of it has been either delivered to proposer or deposited with the United States Postal Service properly addressed to the proposer with the correct postage affixed thereto. Proposer further agrees that upon delivery (as defined above) of the accepted agreement he/she will furnish City all required bonds and certificate of liability insurance within ten (10) days (excluding Saturdays, Sundays and City's legal holidays), or the funds, check, draft, or proposer's bond substituted in lieu thereof accompanying this proposal shall become the property of the City and shall be considered as payment of damages due to the delay and other causes suffered by City because of the failure to furnish the necessary bonds and because it is distinctly agreed that the proof of damages actually suffered by City is difficult to ascertain; otherwise said funds, check drafts, or proposer's bond substituted in lieu thereof shall be returned to the undersigned. Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth in the RFP schedule are solely for the purpose of comparing proposals, and that final compensation under the contract will be based upon the actual quantities of work satisfactorily completed. All terms contained in the specifications, the certification of nondiscrimination by contractors, and the required insurance certificates are to be incorporated by reference into this agreement and are made specifically as part of this RFP. Fir, LAZ Parking California, LLC Signed and Printed Name; 0,,�41�1w Muhammad Mansoor, CAPP Title Vice President, Municipal Operations Date 03-28-2023 AND THAT BE RFP No. 23-036 Parking Control Enforcement Services Page 39 of 42 AACCREDITED t Parkin- C ontrol Ertfon'cetnent Services 2p 'PARKING Cl'rY OF,S'AN"TA ANA, CA I RAP NO 23-036I MARCH 28, 2023 Attachments 77 ORGANIZATIOW DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 Attachment-05: Attachment D 9 CITY OF SANTA ANA ATTACHMENT Dr NON -COLLUSION AFFIDAVIT (Title 23 United States Code Section 112 and public Contract Code Section 7106) To the CITY OF SANTA ANA In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the proposer declares that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal Is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put In a false or sham proposal, and has not directly or indirectly colluded, conspired, connived or agreed with any proposer or anyone else to put In a sham proposal, or that anyone shall refrain from bidding; that the proposer has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the contract of anyone interested In the proposed contract; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham proposal. Note: The above non -collusion affidavit is part of the proposal. Signing this proposal on the signature portion thereof shall also constitute signature of this non -collusion affidavit. Proposersare cautioned that making a false certification may subject the certifier to criminal prosecution. t Signed �Vs,,^-'T ..Q--✓ State of16_ ,Countyof__�� uRscrlbed and sW n t (r aff-,)irmed) before me on this ` '� day of�,v l� ''V? 20 ''f;'by j �4Ni 1 _ Y, proved to me on the basis of satisfactory evidanco to ba the person(S) who appeared before me. RFP No. 23.036 Notary public Seal Parking Control Enforcement services Page 40 of 42 ACCREDITED t PARKING ORGANIZATION Parking Control Enforcement Services �® CITY OF SANTA ANA, CAI RFP NO 23-036 I h1 ARCH 28. 2023 Attachments DocuSign Envelope ID: 5C666F1F-E77F43CE-8AE0-2CDA4FE129A8 Attachment-06: Attachment E M CITY OF SANTA ANA ATTACHMENT E NON -LOBBYING CERTIFICATION The prospective participant certifies, by signing and submitting this bid or proposal, to the best of his or her knowledge and belief, that: (1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. (2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Fonn-LLL, "Disclosure of Lobbying Activities," in conformance with Its instructions. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure. The prospective participant also agrees by submitting his or her bid or proposal that he or she shall require that the language of this certification be included in all lower tier subcontracts, which exceed $100,000 and that all such subrecipients shall certify and disclose accordingly. •/ °V a` Signed: k- Title: Vice President, Municipal Operations Firm: LAZ Parking California, LLC Date: 03-28-2023 THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL. PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE. RFP No. 23.036 Parking Control Enforcement Services Page 49 of 42 PARKING PARKING ORGANIZATION Parking Control Enforcement Services (I ]Y OF SANTA ANA, CAI RFP NO. 21-036 1 Nt.ARChr 28, 2023 Anaeluaents 31 DocuSign Envelope ID: 5C666F1F-E77F43CE-8AE0-2CDA4FE129A8 Attachment-07: Attachment F (a CITY OF SANTA ANA ATTACHMENT F NON-DISCRIMINATION CERTIFICATION The undersigned consultant or corporate officer, during the performance of this contract, certifies as follows: The Consultant shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, or national origin. The Consultant shall take affirmative action to ensure that applicants are employed, and that employees are treated during employment without, regard to their race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The Consultant agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause. 2. The Consultant shall, in all solicitations or advertisements for employees placed by or on behalf of the Consultant, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 3. The Consultant shall send to each labor union or representative of workers with which he/she has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union or workers' representatives of the Consultant's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. 4. The Consultant shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. 5. The Consultant shall furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his/her books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules, regulations, and orders. 1. In the event of the Consultant's non-compliance with the nondiscrimination clauses of this contract or with any of the said rules, regulations, or orders, the contract may be canceled, terminated, or suspended in whole or in part and the Consultant may be declared ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Execution Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulations, or order of the Secretary of Labor, or as otherwise provided by law. 2. The Consultant shall include the portion of the sentence immediately preceding paragraph (1) and the provisions of paragraphs (1) through (7) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive RFP No. 23-036 Parking Control Enforcement Services Page 42 of 42 ACCREDITED £ -- Parking Control Enforcement Services IORGANIZATION- PARKING CITY OP SA ,'TA ANA, CAI RFP NO 23-0361 MARCH 2& 2023 Attachments 32 DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 CITY OF SANTA ANA Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract or purchase order as the administering agency may direct as means of enforcing such provisions, including sanctions for noncompliance; provided, however, that in the event the Consultant becomes involved in, or is threatened with, litigation with a subconsultant or vendor as a result of such direction by the administering agency, the Consultant may request that the United States enter into such litigation to protect the interests of the United States. 8. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1939, and as amended, no discrimination shall be made in the employment of persons upon public works because of race, religious creed, color, national origin, ancestry, physical handicaps, mental condition, marital status, or sex of such persons, except as provided in Section 1420, and any consultant of public works violating this Section is subject to all the penalties imposed for a violation of the Chapter. Signed: Title: Vice President, Municipal Operations Firm: LAZ Parking California, LLC Date, 03-28-2023 RFP No. 23-036 Parking Control Enforcement Services Page 43 of 42 PARKING ORGANI ATION Panting Control of Enforcement Services 33 C11'Y OF SANTA ANA, CAI RFP NO 23-036 1 MARCH 28, 2023 Attachments DocuSign Envelope ID: 5C6661`1 F-E77F-43CE-8AE0-2CDA4FE129A8 Exhibit B Option 3 - Usage of Existing Fleet and Reduction of 4,160 Checker hours EXHIBIT III PROPOSAL LINE ITEM PRICING - MAN HOUR LINE DESCRIPTION Quantity UNIT UNIT UNIT EXTENDEDTOTAL - QUANTITY PRICE PRICE 1 Supervisor- Parking Enforcement 1 Hourly 2,080 $71.00 $147,680.00 2 Checker- Parking Enforcement TBD Hourly 14,248 $55.50 $790,764,00 Tote Extende Cost Ai d L nes 1 and 2j; $938,444.00 Total Extended Cost- Written Add Lines 1 and 2 qo'n ona per[c l,jH0UlyCO;t Potential Qls�lacetl clY pfnployeo Du}Ing Yeat ,. 1� Hourly` $55.,40 e, -' q $ 1 On Call �ar�iing EnforGemeR[ 1 HgUrly °, i Fl�t Rht¢ �55.50 TOTAL EXTENDED COST YEAR 1 $938,444.00 TOTALEXTENDED COST VEAR2 $938,444.00 TOTAL EXTENDED COST BASE CONTRACT 12 Yoarsl $1,876,888.05 EXTENDED TOTAL PRICE with 10%. contingency $162,448.00 $869,840,40 $1,032,288.40 NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL Contractor LAZ Parking California, LLC Name: Project A-2023-121 Number: Project Agreement With LAZ Parking To Provide Parking Enforcement Services Name: The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: POLICY EXPIRATION TYPE OF INSURANCE COI DATE FILE NAME NUMBER DATE COI- City of Santa Ana Parking AUTOMOBILE LIABILITY AS6611260451063 07/31/2024 08/07/2023 Enforcement Services 23- 24.pdf LAZ GENERAL LIABILITY EB2611260451033 07/31/2024 09/18/2023 certificate.pdf COI- City of Santa Ana WORKERS COMPENSATION AND Parking WA561D260451053 07/31/2024 08/07/2023 EMPLOYERS' LIABILITY Enforcement Services 23- 24.pdf Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 10/3/2023 6:50 PM 78/14/2024 (MM/DD/YYYY) A`oRo° CERTIFICATE OF LIABILITY INSURANCE THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endor—ment(s). PRODUCER CONTACT McGriff Insurance Se s L • PHONE Susie Gu 150 S. Warner Road, ui 4 A/c No E: .1 61 - 3 - No): King Of Prussia PA 1 tig i e ADDRESS: usa uarino@ griff.co _ (S IN X tj NAIC# INSURER : N Onal nI ire ns o ol P151TA 19445 INSURED 151LAZKARP INSUREr a:AILr'&Auranc Compa 19399 LAZ Parking CalifornAcevedo �-'--URERE: 1200 Wilshire Bld., S INSUR rtc:Alli z -US r n 35300 Los Angeles CA 900I <ee.u: _ ASURER F COVERAGES CERTIFICATE NUMBER:118681 E 5c, REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY EFF POLICY EXP LIMITS LTR INSD WVD POLICYNUMBER MM/DD MM/DD A X COMMERCIAL GENERAL LIABILITY Y Y 3609369 7/31/2024 7/31/2025 EACH OCCURRENCE $1,000,000 CLAIMS-MADE OCCUR PREMISES DAMAGE TO PREMISES Ea occurrence) ccurrence $1,000,000 X 1,500,000 MED EXP(Any one person) $10,000 PERSONAL&ADV INJURY $1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $2,000,000 POLICY� PRO- � LOC PRODUCTS-COMP/OP AGG $2,000,000 OTHER: $ A AUTOMOBILE LIABILITY Y Y 3135687 7/31/2024 7/31/2025 COMBINED SINGLE LIMIT $5,000,000 Ea accident X ANY AUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS HIRED NON-OWNED FIR ER DAMAGE $ AUTOS ONLY AUTOS ONLY Per accident L $ C X UMBRELLALIAB X OCCUR SEE SCHEDULE 7/31/2024 7/31/2025 EACH OCCURRENCE $100,000,000 X EXCESS LIAB CLAIMS-MADE AGGREGATE $100,000,000 DED RETENTION$ $ B WORKERS COMPENSATION Y 14111734 7/31/2024 7/31/2025 X PER OTH- AND EMPLOYERS'LIABILITY Y/N STATUTE ER ANYPROPRIETOR/PARTNER/EXECUTIVE N/A E.L.EACH ACCIDENT $1,000,000 OFFICER/MEMBER EXCLUDED? (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $1,000,000 If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $1,000,000 A Garage keepers Liability Y Y 3135687 7/31/2024 7/31/2025 11000,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,maybe attached if more space is required) If agreed upon in a written contract or agreement,City,its officers,employees,agents and representatives are included as an additional insured for general liability, but only with respect to the operations of the named insured. This insurance is primary and non-contributory to the additional insureds if agreed upon in a written contract or agreement. Re: City of Santa Ana Parking Enforcement Services CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF. NOTICE WILL BE DELIVERED IN City of Santa Ana, Risk Management Division ACCORDANCE WITH THE POLICY PRC 20 Civic Center Plaza ;%orz,�F RAMampmentDMs[an Santa Ana CA 92702 AUTHORIZED REPRESENTATIVE x R�EWED&APPROVED USA °1 HILL: A AaN44 ®` Risk Management Specialist ©1988-2015 ACORD ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: 151 LAZKARP LOC#: See COI (Acord 25) ADDITIONAL REMARKS SCHEDULE Page 2 Of 2 AGENCY NAMED INSURED McGriff Insurance Services, LLC POLICY NUMBER See COI(Acord 25) See COI(Acord 25) CARRIER NAIC CODE See COI(Acord 25) EFFECTIVE DATE: 7/31/2024 ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: Acord 25 FORM TITLE: Certificate of Liability Insurance Additional Insurers Affording Coverage: Insurer letter C:Allianz Global Risk US Insurance Company(NAIC 35300) Insurer letter D: Federal Insurance Company(Chubb)(NAIC 20281) Insurer letter E: Everest National Insurance Company(NAIC 10120) Insurer letter F: Endurance Assurance Corporation(NAIC 11551) Insurer letter G:American Guarantee and Liability Insurance Company(Zurich)(NAIC 26247) Insurer letter H:Westfield Specialty Insurance Company(NAIC 16992) Insurer letter I:Great American Assurance Company(NAIC 26344) C: Excess General Liability USL03085024 7/31/2024-7/31/2025 Aggregate$4,000,000 D: Primary Umbrella Liability 79863543 7/31/2024-7/31/2025 Aggregate$25,000,000 E: Excess Liability XC5EX02069241 7/31/2024-7/31/2025 Aggregate$7,500,000 F:Excess Liability EXC30065353300 7/31/2024-7/31/2025 Aggregate$7,500,000 G:Excess Liability AEC011173110 7/31/2024-7/31/2025 Aggregate$15,000,000 H: Excess Liability XSL345214K01 7/31/2024-7/31/2025 Aggregate$10,000,000 I:Excess Liability EXC5772941 7/31/2024-7/31/2025 Aggregate$10,000,000 D: Excess Liability 78187246 7/31/2024-7/31/2025 Aggregate$25,000,000 orz,N�F RiskMougmumtDMslcrn r' REVIEWED&APPROVED BY: x n of A..g�z AaN44 ® Risk Management Specialist ACORD 101 (2008/01) ©2008 ACORD The ACORD name and logo are registered marks of ACORD POLICY NUMBER: 360-93-69 COMMERCIAL GENERAL LIABILITY CG20101219 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - OWNERS, LESSEES OR CONTRACTORS - SCHEDULED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART SCHEDULE Name Of Additional Insured Person(s) Or Organization(s) Locations Of Covered Operations PARTIES CONTRACTED FOR ADDITIONAL PER THE CONTRACT OR AGREEMENT INSURED STATUS Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. Section II — Who Is An Insured is amended to B. With respect to the insurance afforded to these include as an additional insured the person(s) or additional insureds, the following additional organization(s) shown in the Schedule, but only exclusions apply: with respect to liability for "bodily injury", "property This insurance does not apply to "bodily injury" or damage" or "personal and advertising injury" "property damage" occurring after: caused, in whole or in part, by: 1. All work, including materials, parts or 1. Your acts or omissions; or equipment furnished in connection with such 2. The acts or omissions of those acting on your work, on the project (other than service, behalf; maintenance or repairs) to be performed by or in the performance of your ongoing operations for on behalf of the additional insured(s) at the the additional insured(s) at the location(s) location of the covered operations has been designated above. completed; or However: 2. That portion of "your work" out of which the 1. The insurance afforded to such additional injury or damage arises has been put to its intended use by any person or organization insured only applies to the extent permitted by other than another contractor or subcontractor law; and engaged in performing operations for a 2. If coverage provided to the additional insured is principal as a part of the same project. required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. oR,N F RiskMougementDMslcrn a� REVIEWED&APPROVED BY. tq t�ceva�o — J Risk Management Specialist CG 20 10 12 19 © Insurance Services Office, Inc., 2018 Page 1 of 2 C. With respect to the insurance afforded to these 2. Available under the applicable limits of additional insureds, the following is added to insurance; Section III —Limits Of Insurance: whichever is less. If coverage provided to the additional insured is This endorsement shall not increase the required by a contract or agreement, the most we applicable limits of insurance. will pay on behalf of the additional insured is the amount of insurance: 1. Required by the contract or agreement; or oR,N F RiskMougementDMslcrn a� REVIEWED&APPROVED BY. tq t�ceva�o — J Risk Management Specialist Page 2 of 2 © Insurance Services Office, Inc., 2018 CG 20 10 12 19 POLICY NUMBER: 360-93-69 COMMERCIAL GENERAL LIABILITY CG24041219 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US (WAIVER OF SUBROGATION) This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART ELECTRONIC DATA LIABILITY COVERAGE PART LIQUOR LIABILITY COVERAGE PART POLLUTION LIABILITY COVERAGE PART DESIGNATED SITES POLLUTION LIABILITY LIMITED COVERAGE PART DESIGNATED SITES PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART RAILROAD PROTECTIVE LIABILITY COVERAGE PART UNDERGROUND STORAGE TANK POLICY DESIGNATED TANKS SCHEDULE Name Of Person(s) Or Organization(s): ANY PERSON OR ORGANIZATION FOR WHOM THE NAMED INSURED IS REQUIRED BY WRITTEN CONTRACT TO PROVIDE A WAIVER PROVIDED SUCH CONTRAC EXECUTED PRIOR TO THE DATE OF LOSS. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. The following is added to Paragraph 8. Transfer Of Rights Of Recovery Against Others To Us of Section IV—Conditions: We waive any right of recovery against the person(s) or organization(s) shown in the Schedule above because of payments we make under this Coverage Part. Such waiver by us applies only to the extent that the insured has waived its right of recovery against such person(s) or organization(s) prior to loss. This endorsement applies only to the person(s) or organization(s) shown in the Schedule above. oR,N F Risk ManagementDivisian a� REVIEWED&APPROVED BY. tq t�ceva�o — J Risk Management Specialist CG 24 04 12 19 © Insurance Services Office, Inc., 2018 Page 1 of 1