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HomeMy WebLinkAboutPACIFIC COLLEGE (2)INSURANCE ON FILE WORK MAY PROCEED UNTIL IN RANCE EXPIRES A-2023-069-19 CITY CLERK DATE: JUL 13 2023 AGREEMENT FOR WORKFORCE TRAINING g-.CDA(tJAv) THIS SUBAWARD AGREEMENT ("Agreement"), made and entered into this 1st \ day of July, 2023, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY") and Pacific College for -profit corporation identified by the assigned Data Universal Numbering System (DUNS) Number (027969281) ("CONTRACTOR"). RECITALS: A. CITY has been designated a Local Workforce Development Area (LWDA) under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("WIOA" or "the Act"), Catalog of Federal Domestic Assistance (CFDA) Number 17.258, 17.278, 17.259 and Federal Award Identification Number (FAIN) AA363092155A6. B. The State of California has created the LWDA to administer the Act programs operated by the State of California pursuant to the Act. C. As a LWDA, CITY is entitled to receive Federal funds to establish programs to increase the employment, retention and earnings of participants, and increase occupational skills attainment by participants, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the nation. Under WIOA, participants in need of training services may access career training through a list of state -approved schools and their training programs. D. In addition to WIOA, the CITY received funding from the Orange County Social Services Vocational Training grant funded through the California Work Opportunity and Responsibility to Kids Act of 1997, which provides monies for the basic needs of families with children ("CalWORKS" or "SSA"). An important component of Ca1WORKs allows for the provision of employment services for parents. Heads of households are provided job training services to help families upgrade job skills with the ultimate goal of self-sufficiency. E. The CITY intends to utilize the WIOA and SSA Grant Funds to operate a Workforce Training Program in which vocational training courses will be made available to Qualified Participants ("Workforce Training Program"). Qualified Participants are those individuals that are permitted to participate under the Act and approved to participate under the City's Workforce Training Program ("Qualified Participants"). Pursuant to the Workforce Training Program, the CITY desires to contract with public and private organizations, including employers, who are qualified to participate in the CITY's Workforce Training Program by providing services to Qualified Participants (each, a "Qualified Contractor"). F. CONTRACTOR is a Qualified Contractor that has been selected as one of several vendors that qualified to provide workforce training under the Workforce Training Program. G. CONTRACTOR represents that it is knowledgeable in its field, and is Page 1 of 19 willing to provide workforce training services under the Workforce Training Program pursuant to applicable Federal and California laws. H. The CITY and CONTRACTOR (each, a "Party" and jointly, the "Parties") desire to enter into this Agreement so that CONTRACTOR may receive a subgrant of the proceeds of the WIOA and/or SSA Grants (hereinafter defined as the "Subgrant") in consideration for CONTRACTOR's participation in the CITY's WIOA and/or SSA Programs and provision of services to Qualified Participants upon the request of the CITY. WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all the terms and conditions hereof, the Parties hereto do hereby agree as follows: I. CONTRACTOR'S OBLIGATIONS A. In compliance with all of the terms and conditions of this Agreement, CONTRACTOR shall provide the CONTRACTOR's Services, as authorized by the CITY's Representative. CONTRACTOR represents and warrants that CONTRACTOR's Services to be provided hereunder shall be performed in a competent, professional and satisfactory manner in accordance with the CITY's Workforce Training Program. B. CONTRACTOR agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement ("Participants") in accordance with the standards and requirements set forth in this Agreement. C. CONTRACTOR acknowledges and agrees that CITY shall request that CONTRACTOR provide the CONTRACTOR' Services on an "as requested" basis and that CITY does not guaranty a minimum number of Qualified Participants for whom CONTRACTOR's Services shall be requested and required under this Agreement. CONTRACTOR acknowledges and agrees that CONTRACTOR shall not commence to provide CONTRACTOR's Services to a particular Qualified Participant hereunder unless and until CONTRACTOR receives a Notice to Proceed from the CITY authorizing the provision of CONTRACTORS Services to that particular Qualified Participant. CONTRACTOR further acknowledges and agrees that this Agreement and any request for the provision of services hereunder is nonexclusive and that the CITY may enter into similar agreements with other entities for the provision of similar services. D. Time is of the essence in the performance of this Agreement. CONTRACTOR shall perform and complete all of CONTRACTOR's Services in a timely and expeditious manner. CONTRACTOR shall not be responsible for delays caused by circumstances beyond its reasonable control, provided that CONTRACTOR has delivered to the CITY written notice of the cause of any such delay within ten (10) days of the occurrence of such cause. E. Scone of Services. On an as -needed basis, and at the sole discretion of CITY, CONTRACTOR shall perform the services that are described in Exhibit A. The Scope of Services shall include the CONTRACTOR' proposal or bid, if any, which shall be incorporated herein by this reference as though fully set forth herein. In the event of any inconsistency between the terms Page 2 of 19 of such proposal and this Agreement, the terms of this Agreement shall govern. Specific allocation of services may be changed at the discretion of the CITY and upon mutual agreement of the Parties. F. Compliance with Law. CONTRACTOR's Services shall be provided in accordance with all ordinances, resolutions, statutes, rules, regulations and laws of the CITY and any Federal, State or local governmental agency of competent jurisdiction. G. CONTRACTOR shall obtain, at CONTRACTOR's sole cost and expense, such licenses, permits and approvals as may be required by law for the performance of CONTRACTOR's Services. CONTRACTOR shall have the sole obligation to pay for any fees, assessments and taxes, plus applicable penalties and interest, which may be imposed by law and which arise from or are necessary for the performance of the services required by this Agreement H. CONTRACTOR shall adhere to all applicable labor standards as required by the Act ("Labor Standards'). I. If funding is through WIOA, CONTRACTOR agrees to comply with the "Complaint Handling Procedures under the WIOA", attached hereto as Exhibit H and incorporated herein as though fully set forth in 20 CFR 658.411. CONTRACTOR shall advise applicants, where applicable, and Qualified Participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall be followed and any decision of CITY, the State or the Federal government relating to the complaint shall be binding and followed by CONTRACTOR. CONTRACTOR, who is an employer, shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY. J. As a condition of this award of financial assistance under the Act to CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and supplemented by the requirements of 41 CFR Part 60; the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of t973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The United States, the State of California and CITY have the right to seek judicial enforcement of this assurance. K. CONTRACTOR agrees that no Qualified Participant(s) shall commence training prior to the approval of funding pursuant to Section 123 of the Act, or the approval of SSA funding, as applicable. Page 3 of 19 L. CONTRACTOR agrees to the following accounting, monitoring, auditing, and review requirements: 1. CONTRACTOR agrees to maintain such records and submit such reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of CONTRACTOR'S services or activities, costs or other data, including but not limited to Qualified Participants' attendance and certifications. 2. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of CONTRACTOR'S activities, performance, and Qualified Participants related to this Agreement. Such agencies or representatives shall also schedule on -site monitoring at their discretion. Monitoring activities may also include, but are not limited to, questioning employees and Qualified Participants and entering any premises or onto any site in which any of the services or activities funded hereunder are conducted or in which any of the records of CONTRACTOR are kept (2 CFR 200.330). Nothing herein shall be construed to require access to any privileged or confidential information as set forth in Federal or state law. 3. In the event CONTRACTOR does not make the above -referenced documents available within the City of Santa Ana, California, CONTRACTOR agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained. 4. All accounting records and evidence pertaining to all costs of CONTRACTOR and all documents related to this Agreement shall be kept available at the location where CONTRACTOR conducted the program, as well as in the County of Orange, for the duration of this Agreement and thereafter for three (3) years after completion of an audit. Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, claims, or exceptions. M. Without prejudice to any other section of this Agreement, CONTRACTOR shall, where applicable, maintain the confidential nature of information provided to it concerning Qualified Participants in accordance with the requirements of Federal and state law. Notwithstanding the foregoing, CONTRACTOR agrees to submit to CITY, the State of California and/or the United States Government or their representatives, all records requested for administrative purposes, including audits, examinations, monitoring and verification of records submitted by CONTRACTOR, costs incurred and services rendered hereunder. N. CONTRACTOR shall not expend funds pursuant to this Agreement to provide services to any Qualified Participant where costs of training are paid for by any other person or entity. Page 4 of 19 0. If funding is through WIOA, CONTRACTOR shall comply with the provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget (OMB) and all other applicable Federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97. P. If funding is through WIOA, CONTRACTOR shall comply with the requirements of Federal regulations found at 29 CFR Part 93, which provide that no appropriated funds may be expended by the recipient of a Federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any Federal contract, the making of any Federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any Federal contract, grant, loan or cooperative agreement. CONTRACTOR shall sign a Certification Regarding Lobbying to that effect in a form as set forth in Exhibit D, attached hereto and by this reference incorporated herein. CONTRACTOR shall submit said signed Certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to CONTRACTOR under the terms and conditions of this Agreement. Q. CONTRACTOR agrees to provide a drug -free work place and to execute a Drug Free Workplace Certification as set forth in Exhibit E attached hereto and incorporated herein by this reference. R. CONTRACTOR, in accordance with the Child Support Recovery Act of 1992, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and Federal laws relating to child and family support enforcement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Employee Registry maintained by the California Employment Development Department (EDD). S. CONTRACTOR agrees to comply with all applicable provisions of the Act or SSA, as applicable, and all applicable Federal regulations, including, but not limited to, the Code of Federal Regulations, Title 2 -Grants and Agreements, Subtitle A —Office of Management and Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations. T. If funding is through WIOA, CONTRACTOR agrees to remain in compliance with the Certification Regarding Debarment, attached hereto as Exhibit F and incorporated herein by reference, as required by the regulations implementing Executive Order 12549, Debarment and Suspension, (2 CFR Part 180). U. If funding is through WIOA, CONTRACTOR agrees to provide priority of services for veterans and eligible spouses pursuant to 20 CFR Part 1010, and the regulations implementing priority of service for veterans and eligible spouses in Department of Labor job Page 5 of 19 training programs under the Jobs for Veterans Act published at 73 Fed. Reg. 78132 on December 19, 2008. V. CONTRACTOR acknowledges that the official name for the statewide system of providing employment and training through the WIOA partnerships, SSA, and various other local programs is "America's Job Center". To achieve the goals of this Workforce Training Program, it is important that the public has a quick and easy method to identify that the projects or programs they are taking part in are part of the "America's Job Center". CONTRACTOR agrees to place the America's Job Center logo, in accordance with the State of California guidelines for such use, on all public materials, such as statements, press releases, brochures, advertisements, reports and other documents describing projects or programs funded in whole or in part with WIOA or SSA funds. When the America's Job Center logo is used, CONTRACTOR may accompany it with the following statement, "The (CONTRACTOR) is a proud partner of the America's Job Center network". CONTRACTOR shall not use the America's Job Center logo in any manner that would imply that the State of California endorses a commercial product, service or activity. II. CITY'S OBLIGATIONS A. On July 1, 2023 the CITY was awarded a Department of Labor Workforce Innovation and Opportunity Act grant of $2,367,690.00 for fiscal year 2023-2024. In addition, on July 1, 2023, the CITY was awarded an Orange County Social Services Vocational Training grant through the California Work Opportunity and Responsibility to Kids Act of 1997 in the total amount of $838,964.00 for fiscal year 2023-2024. A portion of both grants in a total amount not to exceed $2,500,000.00 shall be available to all Qualified Contractors to provide workforce training classes for Qualified Participants. B. If a Qualified Participant chooses to enroll in a course offered by CONTRACTOR, CITY agrees to pay to CONTRACTOR when, if and to the extent WIOA or SSA funds are received under the provisions of the applicable grants, in accordance with the Course Costs attached hereto as Exhibit B and incorporated herein by reference, which may be amended during the period of this Agreement. Said sum shall be paid with either WIOA or SSA funds, as determined by the CITY in its sole discretion, after CITY receives invoices submitted by CONTRACTOR as provided herein. C. CONTRACTOR has the ability to adjust line item amounts in the Course Costs with the approval of the Executive Director. D. CITY agrees to provide for on -site monitoring reviews of the Workforce Training Program operation at least annually. In addition, monthly desktop reviews of pertinent information will be conducted. E. CITY has the right to de -obligate the funds hereunder, and take such funding back from CONTRACTOR, due to any of the following reasons: (a) lack of performance by CONTRACTOR; (b) lack of fiscal accountability of CONTRACTOR; or (c) decrease in available Page 6 of 19 funding. III. COMPENSATION A. CITY neither warrants nor guarantees any minimum or maximum compensation to CONTRACTOR under this Agreement. CONTRACTOR shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Any compensation payable to CONTRACTOR shall be paid from a portion of the above - referenced WIOA and/or SSA grants awarded to the CITY in a total amount not to exceed $2,500,000.00. B. Payment by CITY shall be made within thirty (30) days following receipt of proper invoice evidencing work performed, subject to CITY accounting procedures. IV. TERM OF AGREEMENT A. This Agreement shall commence on the date stated above and continue through June 30, 2027, with a one-year option to renew executable by the CITY in its sole discretion, unless terminated earlier by either party. The one-year option may be executed, by a writing executed by the City Manager and the City Attorney. B. Unless the CITY authorizes an extension, CONTRACTOR must liquidate all obligations incurred under the Federal award not later than ninety (90) calendar days after the end date of the period of performance as specified in the terms and conditions of the Federal award, as applicable. IV. INDEPENDENT CONTRACTOR A. CONTRACTOR shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the CITY. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the CITY to exercise discretion or control over the professional manner in which CONTRACTOR performs the services which are the subject matter of this Agreement; however, the services to be provided by CONTRACTOR shall be provided in a manner consistent with all applicable standards and regulations governing such services. CONTRACTOR shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. V. WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS A. CONTRACTOR shall use appropriate funds received from CITY to provide workers' compensation to all those hired by CONTRACTOR under this Agreement. Page 7 of 19 B. CONTRACTOR shall have the right to hire, dismiss, or promote its employees or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and CONTRACTOR maintains itself as an Equal Opportunity Employer, VI. APPLICABLE GUIDELINES A. The Parties hereto agree that CONTRACTOR shall comply with all applicable Federal and state laws and regulations, including, but not limited to the Eligible Training Provider List (ETPL) Policy and Procedures WSD21-03 attached hereto as Exhibit C and incorporated herein by reference, and general program requirements described in Sections 2 and 116 of the Act, and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms of this Agreement. Said applicable laws are hereby incorporated by reference and made part of this Agreement as though fully set forth herein. B. CONTRACTOR also assures and certifies that: 1. CONTRACTOR shall comply with Title VII of the Civil Rights Act of 1964 and in accordance with Title VII of the Act, requiring that no person shall, on the grounds of race, color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement. 2. CONTRACTOR shall comply with any and all Federal laws limiting the political activity of employees hired under this Agreement. 3. CONTRACTOR shall comply with the requirements that no program under the Act shall involve political activities. 4. RECORD INSPECTION. CONTRACTOR shall provide the U.S, Department of Labor and the Comptroller General, by and through any authorized representative, as well as the California Workforce Development Board ("WDB") Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three-year period from and after the effective date of this Agreement. 5. No person with responsibilities in the operation of any program under the Workforce Training Program shall discriminate with respect to any Qualified Participant or any application for participation in such program because of race, creed, color, national origin, sex, political affiliation or beliefs. 6. CONTRACTOR shall maintain appropriate standards for health and safety in work and training situations. Page 8 of 19 7. CONTRACTOR shall comply with general provisions, assurances, and execute the Assurances and Certifications attached hereto as Exhibit G and incorporated herein. 8. EQUAL OPPORTUNITY. Any literature distributed by CONTRACTOR for the purpose of apprising businesses, Qualified Participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana Workforce Development Board, and shall state that the program is an "equal opportunity employer/program" and that "auxiliary aids and services are available upon request to individuals with disabilities." 9. Based on the population eligible to be served, or likely to be directly affected by the program or activity, the services or information may need to be provided in a language other than English in order to allow such population to be effectively informed about or able to participate in the program or activity, Pursuant to 29 CFR 37.35, CONTRACTOR must take reasonable steps to provide services and information in appropriate languages after considering the scope of the program or activity, and the size and concentration of the population that needs services or information in a language other than English. 10. CONTRACTOR certifies that all property, finished or unfinished documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the CONTRACTOR by the CITY and/or purchased by the CONTRACTOR with funds pursuant to this Agreement, will be limited to use within the activities outlined in this Agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, CONTRACTOR will immediately return such tools and/or equipment to the CITY or dispose of them in accordance with the direction of the CITY. It. CONTRACTOR certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose, nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state, 12. CLEAN AIR ACT / CLEAN WATER ACT. If the grant hereunder exceeds $100,000, CONTRACTOR must comply with the Clean Air Act ("CAA")[(42 USC 7401, et seq.]; the Clean Water Act ("CWA") (33 USC 1368); Executive Order 11738 and United States Environmental Protection Agency ("EPA") regulations (40 CFR Part 35) as any may now exist or be hereafter amended. Under these laws and regulations, the CONTRACTOR assures that: Page 9 of 19 (a) No facility to be utilized in the performance of the proposed grant has been issued a violation from the EPA under the CAA or CWA; (b) It will notify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, EPA, indicating that a facility to be utilized for the grant is under consideration for issuance of a violation under the CAA or CWA; and, (c) It will notify the CITY and the EPA about any known violation of the above laws and regulations. 13. CONTRACTOR agrees to adhere to the following STANDARDS OF CONDUCT: (a) General Assurance. Every reasonable course of action will be taken by CONTRACTOR in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial, political gain. CONTRACTOR, its officers and employees, in administering this Agreement, will avoid situations, which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain. (b) Employment of Former State or CITY Em llooyees. CONTRACTOR will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two (2) years following the termination of such employment. (c) Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of CONTRACTOR will receive favorable treatment when considered for enrollment in programs provided by, or employment with, CONTRACTOR. (d) Conducting Business Involving Close Personal Friends and Associates. Executives and employees of CONTRACTOR will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for CONTRACTOR to conduct business with a friend or associate of an executive or employee of CONTRACTOR, an elected official in the area or a voting or non -voting member of the Local Workforce Development Board (WDB), a permanent record of the transaction will be retained. Page 10 of 19 (e) Avoidance of Conflict of Economic Interest. No executive or employee of CONTRACTOR elected official in the area, or voting or non -voting member of a WDB, will solicit or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by CONTRACTOR or CITY. Supplies, materials, equipment or services purchased with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No voting member of the WDB will cast a vote on the provision of services or vote on any matter, which would provide direct financial benefit to that member or any business or organization that the member directly represents. (f) Salary and Bonus Limitations, If CONTRACTOR receives WIOA funds, CONTRACTOR is required to comply with Federal requirements regarding the limitations on salary and bonus payments in accordance with Public Law 109-149, Section 503. VII. HOLD HARMLESS CONTRACTOR agrees to defend, and shall indemnify and hold harmless the CITY, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the CONTRACTOR, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The CONTRACTOR further agrees to indemnify, hold harmless, and pay all costs for the defense of the CITY, including fees and costs for special counsel to be selected by the CITY, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. CITY may make all reasonable decisions with respect to its representation in any legal proceeding. VIII. INSURANCE A. Contractor shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the Contractor, his agents, representatives, employees or subcontractors. Page 11 of 19 B. MINIMUM SCOPE AND LIMIT OF INSURANCE Coverage shall be at least as broad as: • Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an "occurrence" basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit. • Automobile Liability: Insurance Services Office Form Number CA 0001 covering, Codel (any auto), or if Consultant has no owned autos, Code 8 (hired) and 9 (non -owned), withlimit no less than $1,000,000 per accident for bodily injury and property damage. (Not required if CONTRACTOR provides written verification an automobile is not required to perform services.) • Workers' Compensation: as required by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. (Not required if CONTRACTOR provides written verification it has no employees.) • Professional Liability (Errors and Omissions) Insurance appropriates to the Consultant's profession, with limit no less than $1,000,000 per occurrence or claim, $2,000,000 aggregate. If the Contractor maintains broader coverage and/or higher limits than the minimums shown above, the Entity requires and shall be entitled to the broader coverage and/or the higher limits maintained by the contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the Entity. C. Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: Additional Insured Status The Entity, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Contractor including materials, parts, or equipment furnished in connection with such work or operations. General liability coverage can be provided in the form of an endorsement to the Contractor's insurance (at least as broad as ISO Form CG 20 10 1185 or if not available, through the addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 20 37 if a later edition is used), Page 12 of 19 Primary Coverage For any claims related to this contract, the Contractor's insurance coverage shall be primary coverage at least as broad as ISO CG 20 01 04 13 as respects the Entity, its officers, officials, employees, and volunteers. Any insurance or self-insurance maintained by the Entity, its officers, officials, employees, or volunteers shall be excess of the Contractor's insurance and shall not contribute with it. Notice of Cancellation Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the Entity. Waiver of Subrogation Contractor hereby grants to Entity a waiver of any right to subrogation which any insurer of said Contractor may acquire against the Entity by virtue of the payment of any loss under such insurance. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the Entity has received a waiver of subrogation endorsement from the insurer. Self -Insured Retentions Self -insured retentions must be declared to and approved by the Entity. The Entity may require the Contractor to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self -insured retention may be satisfied by either the named insured or Entity. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the Entity. Claims Made Policies (note — should be applicable only to professional liability, see below) If any of the required policies provide claims -made coverage: 1. The Retroactive Date must be shown, and must be before the date of the contract or thebeginning of contract work. Z Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the contract of work. 3. If coverage is canceled or non -renewed, and not replaced with another claims -made policy form with a Retroactive Date prior to the contract effective date, the Contractormust purchase "extended reporting" coverage for a minimum of five (5) years after completion of work. Page 13 of 19 Verification of Coverage Contractor shall furnish the Entity with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage requiredby this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing allpolicy endorsements to Entity before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive the Contractor's obligation to provide them. The Entity reserves the right to require complete, certified copies of all required insurance policies,including endorsements required by these specifications, at any time. Special Risks or Circumstances Entity reserves the right to modify these requirements, including limits, based on the nature of therisk, prior experience, insurer, coverage, or other special circumstances. IX. CORPORATE STATUS CONTRACTOR shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY. X. ASSIGNABILITY None of the duties of, or work to be performed by, CONTRACTOR under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate to this Agreement to CITY. If receiving WIOA funds, CONTRACTOR acknowledges and agrees that it must follow procurement regulations for contractors (2 CFR 200.317). No subcontract or assignment shall terminate or alter the legal obligations of CONTRACTOR pursuant to this Agreement. XI. LAWS GOVERNING THIS AGREEMENT A. In its performance under this Agreement, CONTRACTOR shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement: 1. If receiving WIOA funds, the Act and all applicable Federal statutes, regulations, policies, procedures and directives, including but not limited to, 2 CFR 200 and 20 CFR. Parts 651 and 654 Page 14 of 19 2. All applicable State statutes, regulations, policies, procedures and directives; 3. All applicable CITY policies, procedures and directives; 4. All applicable local ordinances and requirements, including use permits and licensing; 5. Court orders applicable to its operation; and, 6. The terms and conditions of this Agreement. If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary. XII. EXCLUSIVITY AND AMENDMENT OF AGREEMENT This Agreement, together with attachments hereto, represents the complete and exclusive statement between the CITY and CONTRACTOR, and supersedes any and all other agreements, oral or written, between the Parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the CITY and by an authorized representative of CONTRACTOR. The Parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate CONTRACTOR or the CITY. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. XIII. FRAUD CONTRACTOR shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement. XIV. CONTINGENCY OF FUNDS CONTRACTOR acknowledges that approval of and funding for this Agreement is contingent upon State approval, and WIOA and/or SSA funds received or obligated from the State of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify CONTRACTOR. Within twenty (20) days of receipt of such notice, CONTRACTOR shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder. XV. Page 15 of 19 TERMINATION A. This Agreement may be terminated by either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, CONTRACTOR may not terminate this Agreement if undue hardship will result to any Qualified Participant. B. In the event CONTRACTOR defaults by failing to fulfill all or any of its obligations hereunder, CITY may declare a default and termination of this Agreement by written notice to CONTRACTOR, which default and termination shall be effective on a date stated in the notice which is to be not less than ten (10) days after certified mailing or personal service of such notice, unless such default is cured before the effective date of termination stated in such notice. If terminated for cause, CITY shall be relieved of farther liability or responsibility under this Agreement, or as a result of the termination thereof, including the payment of money, except for payment for approved expenses incurred for services satisfactorily and timely performed prior to the mailing or service of the notice of termination, and except for reimbursement of (1) any payments made for services not subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in obtaining substitute performance. XVI. DISPUTES A. Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case, CITY shall reduce its decision to writing and mail or otherwise furnish a copy thereof to CONTRACTOR. The decision of the CITY shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from CONTRACTOR written request to appeal said decision. B. If receiving WIOA funds, procedures governing the appeal shall be prescribed by CITY and/or the State of California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, CONTRACTOR shall act in accordance with CITY's decision unless the dispute involves a change order. XVII. BREACH - SANCTIONS A. If, through any cause, CONTRACTOR violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR pursuant to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report makes disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of CONTRACTOR's violation. For any such failures or violations, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as CONTRACTOR fulfills its obligations or remedies all violations of this Agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY Page 16of19 due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice CONTRACTOR has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agreement by giving written notice to CONTRACTOR of such termination in accordance the Notices provision in Paragraph XVIII herein below. XVIII. NOTICES All notices, reports and correspondence between the Parties hereto respecting this Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as follows: CITY: City of Santa Ana Manager, WDB Administrative Office P.O. Box 1988 (M-76) Santa Ana, CA 92702 CLERK: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax (714) 647-6956 CONTRACTOR: Pacific College 3160 Red Hill Avenue Costa Mesa, CA 92626 Phone: (714) 662-4402 Email: dwoo@pacific-college.edu XX. VALIDITY The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. Page 17 of 19 xxi. MISCELLANEOUS PROVISIONS A. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective Parties to each of the terms of this Agreement, and shall indemnify CITY fully, including reasonable costs and attorney's fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. B. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. (Signatures on following page) Page 18 of 19 IN WITNESS WHEREOF, the Parties hereto have executed this Agreement the date and year first above -written. ATTEST: APPROVED AS TO FORM: Sonia R. Carvalho City Attorney Akd.U4 3 l Andrea Garcia -Miller Assistant City Attorney FOR APPROVAL: r Ac&hael L. Garcia Executive Director Community Development Agency "CITY" By: J Kristine Ridge City Manager "CONTRACTOR' By: ,owku- ltly� Name: 'Tonnes ldmo Title: V'lce Tax ID #: L— Page 19 of 19 EXHIBIT A & B Scope of Service & Course Cost k E Af Main Campus - Orange County 3160 Red Hill Ave Costa Mesa, CA 92626 Satellite Campus - Los Angeles 20122 Cabrillo Ln Cerritos, CA 90703 Satellite Campus - Inland Empire 3602 Inland Empire Blvd Ontario, CA 91764 Toll -Free: (800) 867-2243 Office: (714) 662-4402 Fax: (714) 662-1702 Website: https://www.pacific-college.edu L Pacific College 2022-2023 Catalog 2022-2023 Catalog Pacific College President's Welcome Welcome to Pacific College! Pacific College was founded in 1993 to provide accessible, innovative, and relevant education to adult learners. Today's fast paced, complex society, along with increasing demands and challenges have created an unprecedented need for expert healthcare professionals. To this end, we work diligently to provide the best learning environment between the academic classroom experience and the real world demands. This institution is both a Diploma and a Degree -granting institution that appreciates the competitive nature of the working environment. One of the main goals at Pacific College is to prepare you as a professional for your chosen field. It is our belief that the Diploma, Associate of Science, Bachelor of Science, and Master's programs will be a stepping stone in your pursuit of future academic and professional accomplishments. We ]snow that you are here to pursue your interest and to acquire the knowledge and technical training to improve your professional goals. Our administration, faculty, and staff members will work together with you as a team to assure satisfaction. The course of study you have chosen will be concentrated and require dedication and studious effort on your part for successful completion. Your progress as a student of Pacific College will be carefully monitored by people who care about you and your success. We are concerned with helping and providing you with additional assistance and step-by-step instruction as needed. Your success will be determined by your own desire and initiative. Make the most of the opportunities awaiting you. Thank you for selecting Pacific College where your education is our priority. We look forward to working with you as you prepare to join the ranks of professional healthcare providers. William L. Nelson President Pacific College 2022-2023 Catalog iv 2022-2023 Catalog Pacific College Table of Contents PRESIDENT'S WELCOME...................................................................................................................................................................III BOARDOF DIRECTORS......................................................................................................................................................................1 ADMINISTRATION.............................................................................................................................................................................1 GENERALINFORMATION..................................................................................................................................................................3 CAMPUSLOCATIONS................................................................................................................................................................................... 3 ACCREDITATION......................................................................................................................................................................................... 4 APPROVALS............................................................................................................................................................................................... 4 ACADEMICCALENDAR................................................................................................................................................................................. 5 HISTORY................................................................................................................................................................................................... 6 MISSION................................................................................................................................................................................................... 6 VISION..................................................................................................................................................................................................... 6 VALUES.................................................................................................................................................................................................... 6 INSTITUTIONAL LEARNING OUTCOMES............................................................................................................................................................ 7 BANKRUPTCYSTATEMENT............................................................................................................................................................................ 7 BPPECONTACT INFORMATION..................................................................................................................................................................... 7 ADMISSIONS.....................................................................................................................................................................................9 ABILITYTO BENEFITSTUDENT....................................................................................................................................................................... 9 ENGLISHLANGUAGE PROFICIENCY................................................................................................................................................................. 9 UNDERGRADUATE ADMISSION REQUIREMENTS.............................................................................................................................................. 10 GRADUATEADMISSION REQUIREMENTS....................................................................................................................................................... 11 INTERNATIONAL ADMISSION REQUIREMENTS................................................................................................................................................. 11 PROVISIONALACCEPTANCE........................................................................................................................................................................ 12 FEESAND FINANCIAL ASSISTANCE..................................................................................................................................................13 TUITION................................................................................................................................................................................................. 13 FEES......................................................................................................................................................................................................13 STUDENT TUITION RECOVERY FUNDISTRF).................................................................................................................................................. 15 FINANCIALAID......................................................................................................................................................................................... 16 VETERANAFFAIRS EDUCATIONAL BENEFITS................................................................................................................................................... 29 PRIVATEEDUCATION LOANS....................................................................................................................................................................... 30 REFUNDPOLICY....................................................................................................................................................................................... 30 SCHOLARSHIPS......................................................................................................................................................................................... 30 TUITIONPAYMENT PLANS.......................................................................................................................................................................... 31 ACADEMIC INFORMATION AND REGULATIONS ............................................................................................................................... 32 ACADEMICFREEDOM................................................................................................................................................................................ 32 ACADEMICHONESTY................................................................................................................................................................................. 32 ACADEMICHONORS.................................................................................................................................................................................. 33 Pacific College 2022-2023 Catalog v ACADEMICPROBATION.............................................................................................................................................................................. 33 ACCELERATEDSTUDY................................................................................................................................................................................ 34 ACCEPTANCETO THE COLLEGE.................................................................................................................................................................... 35 ADVISINGAND GUIDANCE SERVICES............................................................................................................................................................. 35 ATTENDANCEPOLICY................................................................................................................................................................................ 35 DISTANCEEDUCATION ATTENDANCE POLICY.................................................................................................................................................. 35 AUDITINGCOURSEITERM.................................................................................................................................................................. 6.....4, 37 BARFROM ATTENDANCE........................................................................................................................................................................... 37 CANCELLATIONOF CLASSES OR PROGRAMS........ ............ ............ .................. ........ ......... .................... ............ ................................. ................ 37 TRANSFEROF CREDIT TO OTHER SCHOOLS..................................................................................................................................................... 38 CATALOGRIGHTS........................................................................................................................................................ 6............................ 38 CHANGES IN PROGRAMS OR STUDENT GUIDELINES......................................................................................................................................... 38 CODE OF CONDUCT FOR STUDENTS- .... 6 ......... .............. ...... ......... 66 ...... P... ............ ........... 6 ........ .......... 39 COMPUTERLAB REGULATIONS.................................................................................................................................................................... 39 COPYRIGHTINFRINGEMENT INFORMATION.................................................................................................................................................... 40 COURSEREPETITION................................................................................................................................................................................. 40 COURSE WITHDRAWAL- ... ........ ............ 40 CREDIT HOUR DEFINITION.... ...... 46.dddddd . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 . . . . . . 6. . . . . . . . .......... 6 . . . . . . . 6 42 CREDIT, SOURCES OF................................................................................................................................................................................. 42 DISCIPLINARY HEARING PROCEDURES. d . . . . . . . . . . . . d 6 6 d d d . . . . . . . . . . 6. 6 ....... d d d d d d ......... d d 43 FAMILY EDUCATIONAL RIGHTS AND PRIvACYACT OF 1974(FERPA)................................................................................................................. 44 GRADINGSYSTEM..................................................................................................................................................................................... 46 GRADEAPPEALS.... .............................................................................................................................................. ..................................... 47 GRADEAPPEAL PROCESS........................................................................................................................................................................... 47 GRADECHANGES..................................................................................................................................................................................... 47 GRADEFORGIVENESS................................................................................................................................................................................ 48 GRADUATIONREQUIREMENTS.................................................................................................................................................................... 48 INDEPENDENTSTUDY................................................................................................................................................................................ 48 INSTRUCTORIPROGRAMEVALUATIONS......................................................................................................................................................... 49 LEAVE OFABSENCE (LOA)......................................................................................................................................................................... 49 MAKE-UP STANDARDS.............................................................................................................................................................................. 50 NATIONAL AND STATE LICENSING ANDIOR CERTIFICATION EXAMINATIONS.......................................................................................................... 50 PROBLEM RESOLUTION AND GRIEVANCE PROCEDURES.................................................................................................................................... 50 REINSTATEMENTPOLICY............................................................................................................................................................................ 51 SATISFACTORYACADEMICPROGRESS (SAP).................................................................................................................................................. 51 SATISFACTORYACADEMIC PROGRESS (SAP) WARNING................................................................................................................................... 52 SATISFACTORYACADEMIC PROGRESS (SAP) PROBATION.................................................................................................................................. 52 SATISFACTORYACADEMIC PROGRESS (SAP) APPEAL....................................................................................................................................... 53 A 2022-2023 Catalog Pacific College STUDENTRECORDS................................................................................................................................................................................... 53 STUDYTIME, REQUIRED............................................................................................................................................................................ 53 SUSPENSIONFROM THE COLLEGE................................................................................................................................................................. 53 TRANSCRIPTS........................................................................................................................................................................................... 53 TUTORINGAND STUDY GROUPS.................................................................................................................................................................. 53 WITHDRAWALFROM THE COLLEGE.............................................................................................................................................................. 54 GENERAL POLICIES AND REGULATIONS...........................................................................................................................................55 ANNUALSECURITY REPORT(ASR)............................................................................................................................................................... 55 DIVERSITYSTATEMENT.............................................................................................................................................................................. 55 DRUG -FREE SCHOOL POLICY....................................................................................................................................................................... 56 DRUGEDUCATION.................................................................................................................................................................................... 56 EQUALOPPORTUNITY............................................................................................................................................................................... 56 IMMUNIZATIONSPOLICY............................................................................................................................................................................ 57 INSURANCE............................................................................................................................................................................................. 57 NOTICEOFSTUDENT RIGHTS...................................................................................................................................................................... 57 SEXUALHARASSMENT............................................................................................................................................................................... 57 STUDENT'S RIGHT TO CANCEL..................................................................................................................................................................... 58 STUDENTIDENTIFICATION.......................................................................................................................................................................... 58 STUDENTSERVICES.........................................................................................................................................................................59 CAREERSERVICES..................................................................................................................................................................................... 59 D15ABILITYSERVICES................................................................................................................................................................................. 59 LIBRARYANDRESOURCE CENTER................................................................................................................................................................. 59 STUDENTHOUSING................................................................................................................................................................................... 60 GENERALEDUCATION.....................................................................................................................................................................61 ACADEMICPROGRAMS...................................................................................................................................................................61 MASTER OFSCIENCE 1N NURSING - FAMILY NURSE PRACTITIONER..................................................................................................................... 61 BACHELOR OFSCIENCE IN BUSINESSADMINISTRAVON..................................................................................................................................... 64 BACHELOR OF SCIENCE IN HEALTHCARE ADMINISTRATION................................................................................................................................ 66 BACHELOR OFSCIENCE IN NURSING (RN-TO-BSN COMPLETION)...................................................................................................................... 69 ASSOCIATE OFSCIENCE IN NURSING (REGISTERED NURSING)............................................................................................................................ 72 ASSOCIATE OFSCENCE IN VOCATIONAL NURSING........................................................................................................................................... 77 DIPLOMA IN VOCATIONAL NURSING............................................................................................................................................................. 81 COURSEINFORMATION..................................................................................................................................................................83 COURSENUMBERING................................................................................................................................................................................ 83 COURSEPREFIXES..................................................................................................................................................................................... 83 COURSEDESCRIPTIONS.............................................................................................................................................................................. 84 FACULTY......................................................................................................................................................................................... 97 INDEX.............................................................................................................................................................................................. 99 Pacific College 2022-2023 Catalog vii Board of Directors John Wagner, Ph.D. Chair Michael Nisco, MD, MBA Glenn Nygard, MBA Member Member Christina L. Zampich, PsyD Kevin Simes, CCP Member Member Administration William L. Nelson President Mary Baker, MSN, RN Program Director, Family Nurse Practitioner Denise Boren, PhD, RN Dean of Nursing Programs Preston Carr, EdD Director of General Education Priscilla Greco, MN, RN Program Director, Registered Nursing Nina Martinez Director of Student Financing Rick Murphree, EdD Chief Operating Officer Clare Petrotta, MSN, RN Program Director, BSN Completion Louis Almeida Chief Financial Officer Annie Tran Registrar Yecsenia Lorenzo, MA Program Director, Healthcare Administration Ethan White, MBA Program Director, Business Administration Donna Woo, EdD Vice President of Instruction Nadeem Zaidi Director ofAdmissions Pacific College 2022-2023 Catalog General Information Campus Locations Main Campus The main campus of Pacific College is a 16,500 square foot facility conveniently located in Costa Mesa near John Wayne Airport and the South Coast Plaza shopping center with easy 3160 Red Hill Ave access to the 55 and 405 freeways. Costa Mesa, CA 92626 It has five classrooms, skills laboratories, simulation center, and a learning resource center. It is also where the administrative and the academic offices are found. Free on -site parking is available. Los Angeles Satellite Campus The Los Angeles Satellite Campus is co -located on the property of ABC Adult School's Cabrillo Lane Campus accessible from 20122 Cabrillo Ln 605 and 91 freeways. Cerritos, CA 90703 This satellite campus only serves as venue for didactic and skills lab instruction. Administrative services are provided in the Costa Mesa Main Campus. Free on -site parking is available. Inland Empire Satellite CamnUS The Inland Empire Satellite Campus is conveniently located off the 10 freeway in the City of Ontario, near Ontario Airport and 3602 Inland Empire Blvd Ontario Mills shopping mall. Ontario, CA 91764 Suites A-100 and C-300 are 45-seat classrooms. Administrative services are provided in the Costa Mesa Main Campus. Free on - site parking is available. Pacific College 2022-2023 Catalog Accreditation W Senior College and University Commission Approvals Pacific College is accredited by the WASC Senior College and University Commission (WSCUC). WSCUC is a regional accrediting agency recognized by the U.S. Department of Education as certifying institutional eligibility for federal funding in a number of programs, including student access to federal financial aid. The Bachelor of Science in Nursing (RN-to-BSN Completion) degree program offered by Pacific College is accredited by the Commission on Collegiate Nursing Education (CCNE). CCNE is an autonomous accrediting agency officially recognized by the U.S. Department of Education as a national accreditation agency. Pacific College is a private institution approved to operate by the California Bureau for Private Postsecondary Education. Approval 4tEducation to operate means the institution is compliant with the minimum standards contained in the California Private Postsecondary ®® Act of 2009 (as amended) and Division 7.5 of Title 5 of the California Code of Regulations. BP P E BPPE oversees California's private postsecondary educational institutions by conducting reviews of educational programs and Bureau for Private Postsecondary Educator operating standards, impartially resolving student and consumer complaints, and conducting outreach. The Vocational Nursing programs offered by Pacific College are approved by the Board of Vocational Nursing and Psychiatric `AkBVWT Technicians (BVNPT). BOARD OF VOCATIONAL NURSING BVNPT establishes the minimum requirements for examination AND PSYCHIATRIC TECHNICIANS and licensure, and educational standards for the accreditation of Vocational Nursing (VN) and Psychiatric Technicians (PT) schools in California. The pre-licensure Registered Nursing program offered by Pacific College is approved by California's Board of Registered Nursing (BRN). BRN is a state governmental agency established by law to protect the public by regulating the practice of registered nurses; it is responsible for implementation and enforcement of the Nursing Practice Act: the laws related to nursing education, licensure, practice, and discipline. 2022-2023 Catalog Pacific College Academic Calendar Session Start Date End Date Fall 2022 Semester 0910612022 1212412022 Fall F1 09/06 2022 10 30 2022 Fall11 F2 10 31 2022 12/24/2022 Spring 2023 Semester 0110912023 0413012023 Spring I S1 01 09 2023 03/05/2023 Spring II S2 03 06 2023 04 30 2023 Summer 2023 Semester 0510812023 0812712023 Summer I M1 O5/08 2023 07 02 2023 Summer II M2 07 05/2023 08/27/2023 Fall2023 Semester 0910512023 1212412023 Fall F1 09 05/2023 10/29 2023 Fall11 F2 10/30 2023 12 24 2023 Spring 2024 Semester 0110812024 0412812024 Spring S1 01/08 2024 03 03 2024 S rin II S2 03 04/3024 04/28/2024 Summer 2024 Semester 0510612024 0812512024 Summer I M1 05 06 2024 06/30 2024 Summer II M2 07/01 2024 08 25 2024 Fail2024 Semester 0910312024 1212212024 Fall F1 09/03/2024 10 27/2024 Fall If FZ 10 28/2024• 12/22/2024 Spring 2025 Semester 0110612025 0412712025 S ring I S1 01 06/2025 03 02 2025 Spring II S2 03 03 2022 04 27/2025 Summer 2025 Semester 0510512025 0812412025 Summer M1 05/05/2025 06/29/2025 Summer II M2 06/30 2025 08 24/2025 Academic programs which do not follow the above session schedule have a separate schedule made available to students by the director of the applicable program. Holiday Schedule Pacific College observes the following holidays: • New Year's Day • Memorial Day • Independence Day • Labor Day • Thanksgiving Day • Christmas Day Pacific College 2022-2023 Catalog History Pacific College was established in 1993 with the purpose of providing high -quality education responsive to the training needs of medical studies aspirants, as well as to the employment demands in professional allied health and business occupations. New programs are periodically added to our offerings to meet the demands of our community. The Board of Directors is comprised of educators from the community college, the state university system, and medical doctors. The members of the Board of Directors have experience teaching in the community college or university system. Pacific College was first accredited in April 1998 by the Accrediting Commission of Career Schools and Colleges (ACCSC). Regional accreditation was granted by the WASC Senior College and University Commission (WSCUC) in February of 2016. Pacific College was first approved to operate the Vocational Nursing program by the Board of Vocational Nurses & Psychiatric Technicians (BVNPT) in January of 1999. In October 1998, Pacific College became authorized to offer Title IV funding for those students who qualify by completing a Free Application for Federal Student Aid (FAFSA). In 2014, the Pacific College Bachelor of Science in Nursing, RN to BSN completion program, was accredited by the Commission on Collegiate Nursing Education (CCNE). Mission Pacific College is committed to providing the highest standards in education by striving to foster a continuous process of intellectual growth, character development, and academic integrity to achieve professional and personal success in the student's chosen profession. Vision Pacific College is recognized as a progressive learning environment where the values of professionalism, altruism, collaboration, and a sense of personal and professional identity are the primary objectives for inclusion as a member of a global and diverse community. Values Our values are stated using the acronym PACIFIC: Professionalism - As an individual or institution, we demonstrate professionalism in everything we do. Altruism - As an individual or institution, we practice the principle of unselfish concern for the wellness of others. Community - As an individual or institution, we share responsibility for the welfare of our community. Identity - As an individual or institution, we strive to establish a sense of true being that will determine our future. Fulfillment - As an individual or institution, we create an environment where academic and professional goals can be achieved. Inclusion - As an individual or institution, we embrace differences to promote full participation and a sense of belonging. Collaboration - As an individual or institution, we work as a team to realize shared goals. 6 2022-2023 Catalog Pacific College Institutional Learning Outcomes Pacific College graduates are expected to demonstrate the following learning outcomes and competencies: 1. Display mastery of knowledge and skills learned in a comprehensive education to achieve fulfillment in a chosen profession and establish an identity as a member of a diverse and global community. 2. Apply the values of professionalism, altruism, inclusion, and collaboration to facilitate evidence - based change to realize shared goals. 3. Demonstrate information literacy skills that promote a positive, life-long outlook on education, profession, and self. 4. Serve as a professional role model demonstrating leadership, accountability, innovation, and ethics to contribute to their personal and professional community. Bankruptcy Statement Pacific College has never filed for bankruptcy, operated as a debtor in possession, nor had a petition in bankruptcy filed against it under Federal law. BPPE Contact Information Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at: Bureau for Private Postsecondary Education 1747 N. Market Blvd, Ste. 225 Sacramento, CA 95834 https://www.bppe.ca.gov/ (888) 370-7589 or by fax (916) 263-1897 Pacific College 2022-2023 Catalog Admissions As a prospective student, you are encouraged to review this catalog prior to signing an enrollment agreement. You are also encouraged to review the School Performance Fact Sheet, which must be provided to you prior to signing an enrollment agreement. Ability to Benefit Student An "ability to benefit student" means a student who does not have a certificate of graduation from a school providing secondary education, or a recognized equivalent of that certificate. Pacific College does not admit Ability to Benefit (ATB) students to academic programs as all academic programs require a minimum of a high school diploma or its equivalent for admission. English Language Proficiency All academic work is conducted in the English language, and only the English language. A student must have the ability to read and write English at the level appropriate for the credential -level of their studies. Pacific College does not offer translation service nor English language learning classes. An applicant for an undergraduate degree program whose native language is other than English shall have a score of 450 (paper -based), or 133 (computer -based), or 45 (internet-based) on the Test of English as a Foreign Language (TOEFL), or 4.5 on the International English Language Testing System (IELTS), or 750 on the Test of English for International Communication (TOEIC) Listening and reading test, or 825 on GTEC CBT, and must send their official scores to the Admissions Office. An applicant for a graduate degree program whose native language is not English shall have a score of 500 (paper -based), or 173 (computer -based), or 61 (internet-based) on the Test of English as a Foreign Language (TOEFL), or 5.5 on the International English Language Testing System (IELTS), or 750 on the Test of English for International Communication (TOEIC) Listening and reading test, or 975 on the GTEC CBT, and must send their official scores to the Admissions Office. A student who has the minimum TOEFL or IELTS score and begins or continues their degree program may be advised to enroll in an English language course to strengthen their language mastery. Any enrolled student who exhibits difficulties with the English language may be referred to the program director for review and for suggestions to remedy any deficiencies. Exemptions An undergraduate applicant may be exempted from the TOEFL or IELTS standards if s/he can present proof of one of the following: • Have graduated from a secondary educational institution (high school) where English is the principal language of instruction (U.S.A. or foreign). Prior education originates from countries in which the official primary language is English. • Have completed English composition with a grade of "C" or better and 60 transferable semester (90 quarter) units from a regionally accredited institution in the United States. A graduate applicant may be exempted from the TOEFL or IELTS standards if s/he can present proof of one of the following: • Have completed prior education from a regionally accredited United States institution. • Have attended postsecondary educational institutions where English is the principal language of Pacific College 2022-2023 Catalog instruction. Undergraduate Admission Requirements The admission requirements below have been established for applicants to all undergraduate academic programs at Pacific College, there may be additional admission requirements specified by the academic program. A freshman undergraduate applicant: Shall participate in the enrollment process with an Admissions Advisor, Submit a complete application for admission, Shall submit proof of a high school diploma or its equivalent a) from an institution that meets the requirements of a state Department of Education or the United States Department of Education, or b) from foreign courseworlc translated to English and evaluated by a credential evaluation service that is a "Current Member" of the National Association of Credential Evaluation Services (NACES) or an "Endorsed Member" of the Association of International Credential Evaluators, Inc. (AICE) to be equivalent to a United States high school diploma, or c) from a state -issued high school equivalency certificate received after passing either of two high school equivalency tests recognized by the California Department of Education: the General Educational Development (GED@) Test provided by the GED Testing Service (GEDTSO), or the High School Equivalency Test (HiSET@) provided by Educational Testing Service (ETS). Complete a reading comprehension assessment, the Tests of Adult Basic Education (TABE), or demonstrate equivalency as determined by the Vice President of Instruction. The assessment will be used to place the applicant in the appropriate level English course. Meet any program -specific entrance requirements as noted for a particular program of study. Complete an enrollment agreement and pay any fees due at time of enrollment. An undergraduate transfer applicant: 1. Shall participate in the enrollment process with an Admissions Advisor, 2. Submit a complete application for admission, 3. Shall submit proof of a high school diploma or its equivalent a) from an institution that meets the requirements of a state Department of Education or the United States Department of Education, or b) from foreign coursework translated to English and evaluated by a credential evaluation service that is a "Current Member' of the National Association of Credential Evaluation Services (NACES) or an "Endorsed Member" of the Association of International Credential Evaluators, Inc. (AICE) to be equivalent to a United States high school diploma, or c) from a state -issued high school equivalency certificate received after passing either of two high school equivalency tests recognized by the California Department of Education: the General Educational Development (GED@) Test provided by the GED Testing Service (GEDTS@), or the High School Equivalency Test (HiSETO) provided by Educational Testing Service (ETS). 4. Submit official academic transcripts to the Registrar's Office for any courseworlc completed at a postsecondary institution. 5. Shall meet program -specific entrance requirements as noted for a particular program of study. 6. Complete an enrollment agreement and pay any fee due at time of enrollment. 10 2022-2023 Catalog Pacific College Graduate Admission Requirements The admission requirements below have been established for applicants to all graduate academic programs at Pacific College, there may be additional admission requirements specified by the academic program. A graduate applicant: 1. Shall participate in the enrollment process with an Admissions Advisor, 2. Submit a complete application for admission, 3. Shall submit an official academic transcript to the Registrar's Office showing a conferred baccalaureate degree from a regionally accredited college or university, and a cumulative GPA of 3.0 or greater. 4. Shall meet program -specific entrance requirements as noted for a particular program of study. S. Complete an enrollment agreement and pay any fees due at time of enrollment. International Admission Requirements Pacific College is authorized to enroll non-immigrant alien students under the Student and Exchange Visitor Program (SEVP) and to issue "Certificate of Eligibility for Nonimmigrant Student Status (Form I- 20)" enabling students to enter the United States with a student visa (F-1). Every effort is made by the Pacific College faculty and staff to help students adjust to academic life in the United States, particularly if English is not the student's first language. The application and financial statement required of international students must be submitted on forms available from the Admissions Office or on the website. Process overview for International Applicants: • Submit government -issued passport as evidence of identity and citizenship, • Demonstrate English language proficiency, • Provide evidence of financial support. All financial documents must be in English and show equivalence to U.S. dollars (e.g. current bank statements), • Administrative Processing Fee (non-refundable; only for overseas Applicants): US$100. Pacific College will not issue a Certificate of Eligibility (Form I-20) until the student has been admitted and has been financially certified by the College. The Admissions Office will issue letters of acceptance to successful applicants who have completed satisfactorily all requirements. Form I-20 will be sent to international students. Students must report to school within seven (7) days after arriving in the United States or the I-20 will be void. A student wishing to transfer at the end of a semester must apply during that semester to allow enough processing time with the U.S. Citizenship and Immigration Services (USCIS). Evaluation of International Transcripts An applicant must submit original diplomas and transcripts with certified translation into English to an independent transcript evaluation service that is a "Current Member" of the National Association of Credential Evaluation Services (NACES) or an "Endorsed Member" of the Association of International Credential Evaluators, Inc. (RICE). A list of the agencies and instructions for submissions can be obtained from an Admissions Advisor. All transcripts from countries outside of the USA must be verified and evaluated indicating that the coursework is comparable to United States educational standards. All applicants whose education credits were completed outside the U.S.A. cannot receive full acceptance until an evaluation of their transcripts has been completed. The foreign degree verification process must Pacific College 2022-2023 Catalog be completed before the end of a student's first term at Pacific College. Failure to complete this process within the allotted time may result in delayed or canceled registration and late fees. Clearance to advance in your program of study may not be granted if all the steps in the admission process have not been met. Provisional Acceptance Undergraduate students may take courses during provisional acceptance while the Registrar's Office awaits official records from: 1. All colleges and universities the student has previously attended; 2. Military documents; 3. All examinations the student has taken; 4. High school transcripts (required if the student has less than 60 units of transferable coursework from previous college -level institutions or if the student has never attended a college or university). A GED or high school proficiency certificate may be submitted by students to complete this requirement. If the Registrar's Office does not receive all required admission documentation by the end of the first session, the students' studies will be interrupted until all documents are received by the College. This interruption can affect financial aid eligibility. 12 2022-2023 Catalog Pacific College Fees and Financial Assistance Tuition Estimated Estimated Total Academic Program Tuition per Charges for Charges for Clock Hour Period of Entire Program Attendance Diploma in Vocational Nursing $19.50 $7,020.00 $32,526.00 Estimated Estimated Total Academic Program Tuition per Charges for Charges for Credit Hour Period of Entire Program Attendance Associate of Science in Vocational Nursing $500.00 $7,250.00 $40,000.00 Associate of Science in Nursing $1,530.00 $14,820.00 $70,000.00 Bachelor of Science in Business Administration $350.00 $4,200.00 $42,000.00 Bachelor of Science in Healthcare Administration $350.00 $4,200.00 $42,000.00 Bachelor of Science in Nursing (BSN Completion) $295.00 $3,540.00 $35,400.00 Master of Science in Nursing: Family Nurse Practitioner $670.00 $5,290.00 $26,800.00 Continuing Education Courses Course Tuition IV Therapy/Blood Withdrawal Certification $300.00 Fees Fee Description Amount Application Fee Non-refundable fee $100.00 Background Screening paid to American DataBank $35.00 Additional court fee determined by courthouse will apply where applicable Clinical Placement paid to myClinicalExchange $36.50 Service fee per year Drug Screening, 10-Panel paid to American DataBank $37.00 Duplicate Diploma $35.00 Pacific College 2022-2023 Catalog 13 Fee Description Amount Fee per copy Graduation Processing Fee $125.00 Non-refundable fee Health Records Tracking paid to American DataBank $35.00 Service fee per 24 months Laboratory Fee, Family Nurse Practitioner $350.00 Fee per semester Official Academic Transcript $5.00 Non-refundable fee. Fee per copy. Official Academic Transcript $10.00 Non-refundable fee. Fee per copy with expedited processing. Registration Fee $100.00 Non-refundable fee Returned Payment Fee $30.00 Fee per returned payment Student Identification Badge or Card $10.00 Fee per replacement Student Tuition Recovery Fund (STRF) Fee Non-refundable fee. Fifty cents ($2.50) per one thousand dollars $13.50 - $42.00 ($1000) of institutional charges. Technology Fee, Family Nurse Practitioner $250.00 Fee per semester 14 2022-2023 Catalog Pacific College Student Tuition Recovery Fund (STRF) The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state -imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program. It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833, (916) 431-6959 or (888) 370-7589. To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following: • The institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach -out plan approved by the Bureau or did not complete a chosen teach -out plan approved by the Bureau. • You were enrolled at an institution or a location of the institution within the 120 day period before the closure of the institution or location of the institution, or were enrolled in an educational program within the 120 day period before the program was discontinued. • You were enrolled at an institution or a location of the institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure. • The institution has been ordered to pay a refund by the Bureau but has failed to do so. • The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs. • You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution. • You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans. To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF. A student whose loan is revived by a loan holder or debt collector after a period of noncollection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law. However, no claim can be paid to any student without a social security number or a taxpayer identification number. Pacific College 2022-2023 Catalog 15 Financial Aid Pacific College makes every effort to assist students with financial resources to complete their educational goals. Most, but not all, financial aid is based on financial need as determined by the Free Application for Federal Student Aid (FAFSA). Financial need can be defined most simply as the difference between the total cost of attendance and those resources that a student and his/her family are expected to provide toward their cost of attendance. Funding to attend school are a shared responsibility between the financial aid sources and that of students and their families. The Financial Aid Office coordinates various types of federal, state, institutional, and private financial assistance programs through the awarding process. Its goal is to balance compliance of regulations and students' financial needs. There are restrictions on eligibility for most financial aid programs offered at Pacific College. Students are expected to understand of their rights, responsibilities, and restrictions of the aid programs in which they participate. Financial aid funds awarded at Pacific College are intended to be supplementary. All aid applications undergo a process of need -analysis calculation to determine (a) the eligibility to receive federal student aid and (b) the minimum amount of resources that students are expected to contribute toward the total cost of their education. Students should not expect their total financial need to be met by resources available through federal student financial aid programs. If a student obtains a loan to pay for an educational program, the student will have to repay the full amount of the loan plus interest, less the amount of any refund. If a student receives federal student financial aid funds, the student is entitled to a refund of the monies not paid from federal financial aid funds. Application Process for Federal Student Aid Programs All students interested in obtaining financial aid for their education at Pacific College must do the following: 1. Fill a Free Application for Federal Student Aid (FAFSA) The FAFSA is online at: https://fafsa.gov/. A student must obtain a Federal Student Aid (FSA) ID and password to access to the website. The FAFSA school code for Pacific College is 032993. 2. Gather all information a student may need when filing for the FAFSA, such as: (a) Driver's license; (b) Social security number; (c) Parents' social security numbers and birthdates; (d) Family's federal income tax returns; (e) W-2 forms; (f) Bank statements; (g) Information on family's investments (if applicable). 3. Submit the FAFSA online. The electronic FAFSA will be processed within approximately 3-5 days. 4. Students who received financial aid from the previous year should receive a renewal email notice from the Department of Education to renew the FAFSA online. All financial aid students must submit the FAFSA every year in college. S. Students may be asked to provide additional documents and/or information to the Financial Aid Office after the FAFSA is filed. The additional requirement comes from the Department of Education via a process called verification. Pacific College is subject to compliance in the verification process. Students selected for verification will have 14 days from the date of notification to provide all necessary documents. Students who fail to return requested documents will not get reviewed for financial aid package. 16 2022-2023 Catalog Pacific College Verification of FAFSA In accordance with federal student aid regulations, the student data entered on the Free Application for Federal Student Aid (FAFSA) may be selected for verification. Each award year the U.S. Department of Education randomly selects certain federal aid applicants for whom the institution must verify based on certain data elements provided on his or her FAFSA, Pacific College will verify 100% of the federally selected (*) students and may select the student under institutional verification due to conflicting data. This review process must be completed before Federal Student Aid (FSA) funds can be released. All conflicting data must be resolved before any FSA funds can be released. If a student is selected for verification, a Verification Letter will be sent to the student and/or parent indicating what documentation is needed to complete the verification process. A student selected for verification is typically provided 14 days to resolve the matter. The details of verification are explained in the Verification Letter. Cost of Attendance and Standard Student Expenses Cost of attendance includes the following items: • Tuition and Fees • Books and Supplies • Room and Board • Transportation • Other Educational Costs The cost of attendance can include (i) direct educational costs such as tuition, and fees; and (ii) estimated indirect cost estimates for books, supplies, housing, transportation, and other personal living expenses as a single student. Please note that for debt management purposes, Pacific College strongly encourages students to borrow responsibly. Contact the Financial Aid Office to discuss other aid resources that may be available. The Financial Aid Office packages students based on the maximum aid eligibility. Pacific College 2022-2023 Catalog 17 2022-23 Cost of Attendance Breakdown nff-Camnns Without Parent Program Tuition Food and Booksand Transport Other Educational Total COA and Fees Housing Supplies -ation Expenses Master of Science in $16,650 $17,784 $2,000 $936 $3,924 $41,294 Nursing Bachelor of Science in $8 400 $17,784 $2,000 $936 $3,924 $33,044 Business Administration Bachelor of Science in $8 400 $17,784 $1,434 $936 $3,924 $32,478 Healthcare Administration Bachelor of Science in $7 080 $17,784 $2,086 $936 $3,924 $31,810 Nursing (BSN Completion) Associate of Science in $48,825 $17,784 $400 $936 $3,924 $71,869 Nursing Associate of Science in $13,750 $17,784 $0 $936 $3,924 $36,394 Vocational Nursing Diploma in $13,416 $17,784 $0 $936 $3,924 $36,060 Vocational Nursing nff-Camnnc With Parent Program Tuition and Fees Housing and Food Booksand Supplies Transport aeon Other Educational Total COA Expenses Master of Science in $16,650 $9,360 $2,000 $1,026 $3,348 $32,384 Nursing Bachelor of Science in $8 400 $9,360 $2,000 $1,026 $3,348 $24,134 Business Administration Bachelor of Science in $8 400 $9,360 $1,434 $1,026 $3,348 $23,568 Healthcare Administration Bachelor of Science in $7,080 $9,360 $2,086 $1,026 $3,348 $22,900 Nursing (BSN Completion) Associate of Science in $48,825 $9,360 $400 $1,026 $3,348 $62,959 Nursing Associate of Science in $13,750 $9,360 $0 $1,026 $3,348 $27,484 Vocational Nursing Diploma in $13,416 $9,360 $0 $1,026 $3,348 $27,150 Vocational Nursing 18 2022-2023 Catalog Pacific College Definition of an Academic Year Pacific College defines an academic year according to the program of study. One term is equivalent to a semester, an academic year includes two semesters. The academic year is as follows for the following programs: • Diploma in Vocational Nursing - is 900 Clock Hours, 30 weeks per academic year. • Associate of Science in Vocational Nursing - is 24 Semester Credits, 30 weeks per academic year. • Bachelor of Science in Nursing - is 24 Semester Credits, 30 weeks per academic year. • Bachelor of Science in Healthcare Administration - is 24 Semester Credits, 30 weeks per academic year. Satisfactory Academic Progress (SAP) will be evaluated when the student has completed the weeks and semester credits in the payment period. A payment period (term) is defined as 15 weeks and at least 12 semester credits. Disbursements are released each payment period. Effective June 2018, the Department of Education and College redefined the Associate of Science in Vocational Nursing program that includes GE coursework of at least 8 weeks, as a Nonstandard term program. Title IV is disbursed once the credits are successfully met for the payment period. Students who have transferred at least 1S semester credits, can maintain as a Standard Term program. Effective July 1, 2018, all new students enrolled in the ASVN program are in a Standard Term program (Formula 1). Grade Levels Grade levels at the college vary by academic program. Loan amounts cannot exceed the remaining of a student's annual loan limit at the loan level associated with their training program, Packaging "Packaging" is a term usually applied to the concept of offering two or more types of financial assistance to students. Students receiving financial aid cannot receive more aid than the total cost of their program. Pacific College reserves the right to reduce the amount of aid awarded when necessary in order to prevent an "over award", such as in the case of a student's receipt of additional outside resources. Institutional Packaging Philosophy Undergraduate level students are packaged on need and availability of funds. Pacific College maximizes Federal Pell Grant (entitlement), Federal SEOG (based on a selection criterion - first come -first served), Federal Work -Study (based on availability of funds), and Direct Loan Subsidized before non -need -based loans are package for undergraduate -level students. Order of Awarding Financial Aid Funds a) Federal Pell Grant (need based, low EFC) b) Federal Supplemental Educational Opportunity grant (FSEOG) c) Cal Grants d) Federal Work -Study (FWS) e) Federal Direct Subsidized Loan f) Federal Direct Unsubsidized Loan g) Federal Direct PLUS loan Pacific College 2022-2023 Catalog 19 Treatment of Outside Resources External awards resources, such as outside scholarships, are counted in the student's financial aid package. Constitution Day and Citizenship Day Constitution Day and Citizenship Day is recognized at Pacific College to ensure students have an increased awareness and appreciation of this valuable and important document of freedom. Annually on September 17, Pacific College commemorates the formation and September 17, 1787 signing of the Constitution of the United States of America on by organizing activities announced to the campus community by email. Financial Aid Code of Conduct The Financial Aid Office of Pacific College respects and adheres to the Code of Conduct published by the National Association of Student Financial Aid Administrators (NASFAA) which states: 1. No action will betaken by financial aid staff that is for their personal benefit or could be perceived to be a conflict of interest. a. Employees within the financial aid office will not award aid to themselves or their immediate family members. Staff will reserve this task to an institutionally designated person, to avoid the appearance of a conflict of interest. b. If a preferred lender list is provided, it will be compiled without prejudice and for the sole benefit of the students attending the institution. The information included about lenders and loan terms will be transparent, complete, and accurate. The complete process through which preferred lenders are selected will be fully and publicly disclosed. Borrowers will not be auto -assigned to any particular lender. c. A borrower's choice of a lender will not be denied, impeded, or unnecessarily delayed by the institution, even if that lender is not included on the institution's preferred lender list. d. No amount of cash, gift, or benefit in excess of a de minimis amount shall be accepted by a financial aid staff member from any financial aid applicant (or his/her family), or from any entity doing business with or seeking to do business with the institution (including service on advisory committees or boards beyond reimbursement for reasonable expenses directly associated with such service). 2. Information provided by the financial aid office is accurate, unbiased, and does not reflect preference arising from actual or potential personal gain. 3. Institutional award notifications and/or other institutionally provided materials shall include the following: a. A breakdown of individual components of the institution's Cost of Attendance, designating all potential billable charges. b. Clear identification of each award, indicating type of aid, i.e. gift aid (grant, scholarship), work, or loan. c. Standard terminology and definitions, using NASFAA's glossary of award letter terms. d. Renewal requirements for each award. 4. All required consumer information is displayed in a prominent location on the institutional web site(s) 20 2022-2023 Catalog Pacific College and in any printed materials, easily identified and found, and labeled as "Consumer Information." S. Financial aid professionals will disclose to their institution any involvement, interest in, or potential conflict of interest with any entity with which the institution has a business relationship. Satisfactory Academic Progress and Financial Aid Eligibility To be eligible for Federal Student Aid (FSA) funds, a student must make satisfactory academic progress as measured by Pacific College policy. Students not meeting satisfactory academic progress standards lose FSA eligibility if the terms of financial aid warning are not satisfied. See 'Satisfactory Academic Progress (SAP)' for details. Monitoring Points - Pacific College evaluates a SAP at the end of each semester (payment period) for FSA eligibility. Maximum Time Frame - Students must complete their undergraduate academic program within a maximum time frame of 150% of the published length of the program to remain eligible for FSA funds. Undergraduate Program Length Factor Maximum Time Frame 1668 clock hours X 150% 2502 clock hours 80 semester credit hours X 150% 120 semester credit hours 120 semester credit hours X 150% 180 semester credit hours Pace of Completion - is calculated by dividing the cumulative number of clock/credit hours the student has successfully completed by the cumulative number of clock/credit hours the student has attempted. Students must maintain a 67% pace of completion to remain eligible for FSA funds. Financial Aid Warning Students not meeting SAP at a monitoring point will be notified of "Financial Aid Warning" for the subsequent payment period and remain eligible for FSA funds during the warning period, no appeal is necessary. The student will be advised of their status by mailed or emailed letter. The student's academic progress will be evaluated at the conclusion of the warning period. If a student meets SAP at the monitoring point concluding their warning period, the student will be removed from "Financial Aid Warning" and returned to regular status. If a student does not meet SAP at the monitoring point concluding their warning period, the student will lose their FSA eligibility unless they successfully appeal and are placed on financial aid probation. Financial Aid Probation A student who does not meet SAP following the financial aid warning period must successfully complete the terms of "Financial Aid Appeal" to be placed on probation. Probation cannot be given automatically. At the end of one payment period on financial aid probation, the student must make SAP or must be meeting the requirements of the SAP academic improvement plan (SAPAIP). Students on Financial Aid Probation remain eligible for FSA funds during the probation period or the period specified within the SAPAIP. Pacific College 2022-2023 Catalog 21 A student who fails to meet SAP following the probation period or period determined in SAPAIP is ineligible for FSA funds and must follow the school's established policy for reinstatement. See "Reinstatement Policy"for details. Financial Aid Appeal Students not meeting SAP when measured at the monitoring point concluding their warning period will lose their FSA eligibility unless they successfully appeal and are placed on financial aid probation. See Satisfactory Academic Progress (SAP) Appeal"for details. Participating Programs Federal Student Aid (FSA) Pacific College participates in the following federal student aid programs: • Federal Pell Grants • Federal Supplemental Educational Opportunity Grants (FSEOG) • Federal Work -Study • Direct Subsidized Loans • Direct Unsubsidized Loans • Direct PLUS Loans More information for each program can be found on the FSA website: htti2s://studentaid.gov/understand-aid/types. California Student Aid Commission (CSAC) Pacific College participates in the following California student aid programs: • Cal Grant • Chafee Grant More information for each program can be found on the CSAC website: https• I/www.csac.ca.govlfinancial-aid-programs. Federal Pell Grants (Formula 1 or Formula 4) Federal Pell Grant provides need -based grants to low-income undergraduate and certain post - baccalaureate students to promote access to postsecondary education. Grant amounts are dependent on: the student's expected family contribution (EFC); the cost of attendance (as determined by the institution); the student's enrollment status (full-time); and whether the student attends for a full academic year or less. Pacific College defines a full-time student as 12+ semester credits for undergraduate students. Students may not receive Federal Pell Grant funds from more than one school at a time. (e.g. If Financial Aid was disbursed at another college then a student cannot be awarded at Pacific College for the same amount unless the prior college did not use all the award). Federal Pell Grant is disbursed and posted into the student account twice per academic year (e.g. each term or semester). There are two terms per academic year at Pacific College. Effective July 1, 2018, all Title IV applicants will be classified Federal Pell Grant exclusively under Pell Grant Formula 4. 22 2022-2023 Catalog Pacific College Federal Supplemental Educational Opportunity Grant (FSEOG) The campus -based policy defines the College's selection criteria and packaging philosophy for awarding campus -based funds consistently to all eligible students. One of the two campus -based programs is the FSEOG program. FSEOG minimum is $500 and maximum is $700. FSEOG funds are awarded to Federal Pell Grant eligible student on a first -come, first -serve basis. The first selection group of FSEOG funds are students with the lowest EFC (e.g., 0) and those who have completed, and submitted all document requirements. Once the lowest EFC cohort of students are satisfied, the second selection group of students with a higher EFC will be satisfied, and so on. The third selection group may include the lowest EFC who are not receiving PELL grant. A recipient who receives Federal Pell Grant at any time in the award year may be awarded FSEOG based on the availability of funds for the term cohort. A FSEOG recipient who was awarded but did not actually received the Pell grant due to a correction or change of EFC will be allowed to keep the award in good faith. Federal Work -Study The second of the two campus -based programs offered is Federal Work Study (FWS). Federal Work Study (FWS) is awarded to students on a first -come, first serve basis. The funds are awarded based on the availability of funds, students who demonstrate a financial need, and part-time work available. Students can earn money to help pay for their educational expenses. Pacific College coordinates community service involvement and work related to the program of study. For more information, contact the Financial Aid Office. Direct Subsidized Loans and Direct Unsubsidized Loans Loans are funds that students borrow from the federal government under the Direct Loan program and they must be repaid when students graduate or otherwise leave school. Generally, repayment begins six months after a student graduates, withdraws, or drops below half-time enrollment. Students are encouraged to borrow only what they need. Borrowers must complete Entrance Counseling online and Subsidized/Unsubsidized Master Promissory Note (MPN) prior to any direct loan disbursement: https://studentaid.gov/mpnn. Federal Student Loan Annual Limits The Financial Aid Office reviews and determine the types of aid a student is eligible to receive each academic year. However, there are limits on the amount in Direct Subsidized Loans and Direct Unsubsidized Loans a student may be eligible to receive each year (annual loan limits) and the total amounts that s/he may borrow (aggregate loan limits). The actual loan amount a student is eligible to receive each academic year maybe less than the annual loan limit. These limits vary depending on the grade level a student is in school and whether a student's status is dependent or independent. Notes: A dependent student whose parents are ineligible for a Direct Parent PLUS loan, may receive additional unsubsidized loan funds. The following chart shows the annual and aggregate limits for subsidized and unsubsidized loans. Pacific College 2022-2023 Catalog 23 Dependent Students (except students Independent dependent Year whose parents are unable to obtain undergraduate students whose parents PLUS Loans) are unable to obtain PLUS Loans) First -Year Undergraduate $5,500—No more than $3,500 of this $9,500—No more than $3,500 of this Annual Loan Limit amount may be in subsidized loans. amount may be in subsidized loans. Second -Year Undergraduate $6,500—No more than $4,500 of this $10,500—No more than $4,500 of this Annual Loan Limit amount may be in subsidized loans. amount may be in subsidized loans. Third -Year and Beyond Undergraduate Annual Loan $7,500—No more than $5,500 of this amount may be in subsidized loans. $12,500—No more than $5,500 of this amount may be in subsidized loans. Limit Graduate or Professional Not Applicable (all graduate and $20,500 (unsubsidized only) Students Annual Loan Limit professional students are considered independent) Subsidized and $31,000—No more than $23,000 of this $57,500 for undergraduates —No more Unsubsidized Aggregate amount may be in subsidized loans. than $23,000 of this amount may be in Loan Limit subsidized loans. $138,500 for graduate or professional students —No more than $65,500 of this amount may be in subsidized loans. The graduate aggregate limit includes all federal loans received for undergraduate study. Direct PLUS Loan Federal Direct Parent PLUS loans are available to parents of dependent students or graduate/professional students to help pay for education expenses not covered by other financial aid. Eligibility is not based on financial need, but a credit check is required. Borrowers who have adverse credit history must meet additional requirements to qualify. More information can be found on the FSA website: httl2s•//studentaid.gov/understand- aid/tynes/loans/plus. Federal Direct Loan Interest Rates and Fees Interest Rates for Direct Loans First Disbursed on or After July 1, 2021, and Before July 1, 2022 Loan Type Borrower Type Fixed Interest Rate Direct Subsidized Loans and Direct Unsubsidized Loans Undergraduate 3.73% Direct Unsubsidized Loans Graduate or Professional 5.28% 24 2022-2023 Catalog Pacific College Direct PLUS Loans Parents and Graduate or Professional 6.28% Students https://studentaid gov/understand-aid/types/loans/interest-rates#what-are-the-interest-rates-for-federal-student-loans Cal Grant Cal Grant is a California -specific financial aid program administered by the California Student Aid Commission (CSAC). In August 2020, Pacific College was approved to access CSAC programs. Cal Grant applicants must apply by submitting the Free Application for Student Aid [FAFSA) before the deadline of March 2nd and meet all eligibility, financial, and minimum GPA requirements. There are three kinds of Cal Grants — A, B, and C — but you do not have to figure out which one to apply for. Your eligibility will be based on your FAFSA responses, verified Cal Grant GPA, and select Pacific College (03299300) on your FAFSA application. The California Student Aid Commission (CSAC) will determine applicant and program eligibility. Cal Grant A To receive a Cal Grant A, students must be working toward a bachelor's degree. Other eligibility requirements are: • Available to low and middle income students • Must have a minimum 3.00 high school GPA • May be used for a program that is at least two academic years in length resulting in an associate or baccalaureate degree of 48 semester units or the equivalent • Can only be used for tuition and fees • Disbursement Amount by Semester - Fall/Spring I Winter/Summer (before July 1) Units Enrolled Per Semester Annual Award Amount Award Amount Per Semester 12 or More Units $8056 $4028 9-11.5 Units $6042 $3021 6 - 8.5 Units $4028 $2014 Less than 6 Units No award No award Pacific College 2022-2023 Catalog 25 Cal Grant B This award provides low-income students with a living allowance and assistance with tuition and fees. Pacific College students are eligible for the first year to receive an allowance of up to $1,672 for books and living expenses. Attending 1 - 24 semester credits is a freshman year student. Subsequent year awards, the access award, plus a tuition and fee award equal to Cal Grant A. The exception will be for Students With Dependent Children (SWD). Cal Grant B will help pay tuition and fees in the same amount equal to a Cal Grant A. Students with a dependent child (SWD) under the age of 18 will receive an allowance of up to $6,000. Units Enrolled Per Semester Annual Award Amount Award Amount Per Semester 12 or More Units $1656 $828 9-11.5 Units $1242 $621 6 - 8.5 Units $828 $414 Less than 6 Units No award No award Cal Grant C This award assists students in the occupational or vocational program with school expenses related to the LVN program. The full-time, full -year Cal Grant C award is $2,462 and $547 for books and supplies. Students with a dependent child (SWD) under 18 years old will receive an allowance of up to $6,000. Chafee Grant The Chafee Grant program is available to any applicant who is or was in foster care for at least one day between the ages of 16 and 18 as a dependent or ward of the court, has financial need, and not have reached their 26th birthday as of July 1 of the award year. Recipients may qualify for up to $5,000 a year. Find more information on the California Chafee Grant website: https:/Ichafee.csac.ca.gov/ California Dream Act California Dream Act Application (CADAA) allows undocumented and documented students who meet the nonresident tuition exemption eligibility requirements to apply for and receive state -funded financial aid such as Cal Grant and Chafee Grant. Find more information on the California Dream Act website: http://dream.csac.ca.gov/ 26 2022-2023 Catalog Pacific College Professional Judgment/Dependency Override Except under unusual circumstances, a student's expected family contribution (EFC) may not be adjusted. The adjustment is based on data element changes provided on the FAFSA. Professional Judgment is used to recognize a special circumstance related to a student's application for federal student aid that might warrant an adjustment to the EFC. A Dependency Override is also allowed under the professional judgment provision, as well. Circumstances under which Professional Judgment may be considered: • Death in the family • Loss of employment • Critical injury • Change in financial circumstances • Other circumstances approved by the Financial Aid Director or School President • Dependency Override (*Dependency Override can only be from Dependent to Independent, never Independent to Dependent) In a case of Dependency Override (dependent students to independent) may be allowed with sufficient documentation. In all cases, Professional Judgment must be applied on a case -by -case basis and properly documented. Exercising Professional Judgment and Required Documentation A student who has circumstances that warrant a review must complete a Professional Judgment form and provide appropriate documents to verify each circumstance. This information must be submitted to the Financial Aid Office for review. If approved, changes may be made to a student's eligibility. In all cases, the Financial Aid Director must have final review of submitted documents. All verified documents must be factual and supported. While students may appeal the Professional Judgment decision, all decisions made by the Financial Director are deemed final with no further appeal. Return of Federal (Title IV) Financial Aid (R2T4) If a student receives Title IV financial aid funds and the student ceases to be enrolled prior to the end of a payment period, a calculation of the 'Return of Title IV Aid' must be performed to determine the allowable earned amount of federal funds applied towards educational costs. Students who withdraw from all classes may owe funds to the College, due to a mandated return of Title IV funds by the College to the federal government. The FAO will notify and provide instructions to students if they are required to return funds to the government. A student's aid funds that are returned to the Title IV aid program will generally reduce the amount that a student originally borrowed for the term. Financial aid returned (either by the College and/or the student or parent) must be distributed (up to the net amount disbursed from each type) in the following order: 1. Federal Direct Loan Unsubsidized 2. Federal Direct Loan Subsidized 3. Federal Direct PLUS (Parent) Loan 4. Federal Pell Grant S. Federal Supplemental Educational Opportunity Grant (FSEOG) 6. Return to Student Pacific College 2022-2023 Catalog 27 Post -Withdrawal Disbursement Occasionally, a student who withdraws from Pacific College is entitled to a Post -Withdrawal Disbursement (PWD). A post -withdrawal disbursement occurs when the R2T4 calculation determines that a student is eligible to Title IV funds even though the student has completely withdrawn or stopped attending the program. If a student withdraws and is eligible to a post -withdrawal disbursement of a Direct Subsidized or Unsubsidized loan(s) or a parent is entitled to a post -withdrawal disbursement of a Parent Loan for Undergraduate Students (PLUS). A PWD disbursement notice is mailed to the student informing them of their eligibility for the loan funds. It is the student's right/responsibility to notify Pacific College within 30 days of the date of the letter. A student choosing to accept the PWD must indicate so on the PWD form and return the form to the Financial Aid Office. Credit Balance Policy Pacific College's Credit Balance policy addresses the treatment of crediting Title IV funds and how the College handles those balances as they occur. Whenever aid funds are credited to a student's account and those funds exceed the student's allowable charges for the payment period, students may use the "Student Cash Management Authorization Statement (SCMAS)" to authorize Pacific College to hold a credit balance on their account until the end of the payment period. Credit balances must be issued to the student within 14 calendar days from the date a credit balance is created if the student declines or does not complete a SCMAS form. 28 2022-2023 Catalog Pacific College Veteran Affairs Educational Benefits Pacific College is approved as a degree -granting institution for student veterans under Title 38, United States Code. The College is also approved for the attendance of California veterans' dependents under the State Program. Our goal is to provide eligible student veterans, active -duty military, dependents, reservists, and National Guard members with GI Bill® benefits the best possible service during their enrollment at Pacific College. Our faculty and staff are committed to supporting the veteran as s/he engages and develops his/her skills and knowledge at Pacific College. Please contact the Registrar's Office for more information on these programs. GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at https://www.benefits.va.gov/gibill. Notice to Student Veterans Prior to receiving the College's evaluation for enrollment and eligibility, a student veteran must initiate the certification process for benefits: • Go to eBenefits at: httl2s://www.ebenefits.va.gov/ • Request a Certificate of Eligibility • Supply a copy of the DD214 (if the applicant is the Veteran). • Supply official transcript from all post -secondary institutions including military training Further information is available by phone: 888-GI-BILL-1 (888-442-4551) and online: https://www.benefits.va.gov/GIBILL/­ Pacific College shall conduct an evaluation of previous education and training on all student veterans and eligible dependents or spouses. The College shall grant appropriate credits accordingly. The Department of Veterans and students will be notified upon the College's decision. Pacific College 2022-2023 Catalog 29 Private Education Loans Pacific College does not participate in any preferred lender arrangements for private education loans nor maintain a preferred lender list. Refund Policy Refund Policy Prior to Matriculation An applicant who cancels his/her enrollment prior to the first day of classes shall receive a full refund of all payments less any fees designated as "nonrefundable". Refund Policy After Matriculation Students may cancel enrollment without any financial obligation by the end of the seventh (7th) day after classes start. The cancellation must be in writing and submitted to the President of the College. Please review the section "Students' Rights to Cancellation" for more information. Date of Withdrawal/Date of Determination The date of withdrawal, for purpose of calculating a refund, is the student's last date of attendance. The date of determination is the earliest of when: • A student is officially withdrawn, provides the notice of cancellation, or violates academic policy. • If the student ceases to attend without providing notification, the date of determination shall be no more than 14 days from the student's last day of attendance. Institutional Refund Policy All tuition and fees paid for enrollment shall be deemed to have been paid for educational instructions, unless the payment is for a specific charge for equipment that is set forth in the agreement of the program. The refund does apply to fees identified "non-refundable", and it will be issued within 45 days of withdrawal. Students who consider withdrawing from enrollment are encouraged to contact their Academic and Financial Aid advisors for guidance. The meeting will help students understand how withdrawing from enrollment will affect their financial situation. The student may withdraw from the institution at any time and receive a pro rata refund so long as they have completed less than sixty percent (60%) of the scheduled days in the current payment period of the educational program at the time of withdrawal. The refund will be less any non-refundable fees (non- refundable fees not to exceed $250.00) within 45 days of withdrawal. For determining the amount of any refund, the date of the student's withdrawal shall be the last date of recorded attendance. The amount owed equals the daily charge for the program (total institutional charge, minus non-refundable fees, divided by the number of days in the program), multiplied by the number of days scheduled to attend, prior to withdrawal). See "Withdrawal from the College"for additional details. Scholarships Scholarships are gift -aid that is awarded on the basis of merit, academic achievements, special talents, or other criteria defined by the donor or sponsoring organization. Some scholarships are guided by need - based. 30 2022-2023 Catalog Pacific College Tuition Payment Plans For short-term programs designed to be completed in one term or four months, whichever is less, Pacific College may require payment of all tuition and fees on the first day of instruction. For those programs designed to be four months or longer, Pacific College shall not require more than one term or four months of advance payment of tuition at a time. When 50 percent of the program has been offered, the institution may require full payment. The limitations in this section shall not apply to any funds received by Pacific College institution through federal and state student financial aid grant and loan programs, or through any other federal or state programs. At the student's option, Pacific College may accept payment in full for tuition and fees, including any funds received through institutional loans, after the student has been accepted and enrolled and the date of the first class session are disclosed on the enrollment agreement. Pacific College 2022-2023 Catalog 31 Academic Information and The following section contains general policies and procedures governing the academic programs at Pacific College. The policies and procedures are in alphabetical order by topic. Students should note that, in addition to the policies indicated below, programs and courses may mandate additional requirements. Please review the appropriate program Handbook or course syllabus for further information. Academic Freedom In the spirit of inclusion, Pacific College is committed to providing an environment where differences are embraced to promote full participation and a sense of belonging for all members of this academic community (faculty, students, and staff). This community is entitled to freedom in discussing topics to enhance the student learning process, but they should exercise care to not introduce into their discussions controversial matters which have no relationship to the subject. Faculty members are citizens, members of a learned profession, and officers of an educational institution. When they speak or write as citizens they should be free from institutional censorship or discipline, but their special position in the community imposes commensurate obligations. They should remember that as faculty members and educational representatives, the public may judge their profession and their institution by their statements or actions. They should at all times be accurate, should exercise appropriate restraint, should show respect for the opinions of others, and should make every effort to indicate that they are not speaking for the institution. Actions by faculty, staff, students or visitors which unnecessarily obstruct or interfere with teaching or learning functions or other normal and necessary activities of the college, or which create an imminent threat or danger to persons or property; may constitute grounds for suspension, dismissal, termination or permanent exclusion from the campus. Academic Freedom does not exempt members of the community from consequences of communication and behavior that violates the Pacific College Code of Conduct or law. Academic Responsibility and Professional Ethics Pacific College also recognizes that commitment to every freedom carries with it attendant responsibilities. Membership in this academic community requires that faculty, students, and staff demonstrate an unselfish concern for others by expressing competence, professionalism, and good citizenship to serve students, faculty, and the institution. As a result, he/she should at all times be accurate, exercise proper restraint, show respect for opinions of others, and make every effort to indicate that he/she is not an institutional spokesperson. Members of the academic community are urged to collaborate with internal and external stakeholders to identify and discuss opportunities for improvement during the shared governance process. Academic Honesty Students are expected to follow ethical standards in preparing and presenting material that demonstrates their level of knowledge and is used in determining grades. Such standards are based on honesty and integrity. Cheating, defined as using notes, aids, or the help of other students on tests or exams, or misreporting or altering the data in laboratory or research projects involving the collection of data is not permitted. Students shall not furnish materials or information in order to enable another student to plagiarize or cheat. 32 2022-2023 Catalog Pacific College An instructor who has evidence that an act of academic dishonesty has occurred, after speaking with the student, is obligated to take the following steps: • Assign an appropriate academic penalty such as an oral reprimand and assign an "F" on the particular paper, project, or exam. A Warning Notice will be drawn and signed by the student and instructor. • In cases where the dishonesty was serious, premeditated, or part of an ongoing scheme, the case will be referred to a committee consisting of the Program Director, Vice President of Instruction, and President or designee. It will then be the responsibility of the review board to determine academic penalties as appropriate. Academic Honors A student graduating from a baccalaureate degree program may be eligible for one of the following honors designations: Graduates from associate degree, diploma, or certificate programs with a cumulative grade point average (CGPA) of 3.6 or greater (90% or above) shall graduate "with Honors." This designation will not show on the diploma or degree but will be stated on the student's transcript. Academic Probation Undergraduate students are placed on academic probation if their term grade point average (TGPA) or their cumulative grade point average (CGPA) falls below 2.0 for course work attempted at Pacific College during the term or overall program. Undergraduate students may be removed from academic probation if their TGPA for a subsequent term or their CGPA at Pacific College is 2.0 or higher. Graduate students are placed on academic probation if their TGPA or CGPA falls below 3.0 for course work attempted at Pacific College during the term or overall program. Graduate students may be removed from academic probation if their TGPA for a subsequent term or their CGPA at Pacific College is 3.0 or higher. Administrative Academic Probation An undergraduate or graduate student may be placed on administrative -academic probation by action of appropriate campus officials for any of the following reasons: 1. Withdrawal from all or a substantial portion of a program of studies in two successive semesters or in any three semesters, unless the withdrawals were directly associated with a chronic or recurring medical condition or its treatment; 2. Repeated failure to progress toward the stated degree objective or other program objective (when such failure appears to be due to circumstances within the control of the student); 3. Failure to comply, after due notice, with an academic requirement or regulation which is routine for all students or a defined group of students (e.g., failure to take placement tests, failure to complete required clinical experiences). Administrative Academic Disqualification Pacific College 2022-2023 Catalog 33 A student who have been placed on administrative -academic probation may be disqualified from further attendance if: 1. The conditions for removal of administrative -academic probation are not met within the period specified; 2. The student becomes subject to academic probation while on administrative -academic probation; 3. The student becomes subject to administrative -academic probation for the same or similar reason for which they have been placed on administrative -academic probation previously, although not currently in such status. In addition, an appropriate campus administrator may disqualify a student who at any time during enrollment has demonstrated behavior so contrary to the standards of the nursing profession as to render her/him unfit for the profession. In such cases, disqualification will occur immediately upon notice to the student, which shall include an explanation of the basis for the action, and the campus may require the student to discontinue enrollment as of the date of the notification. For students who subsequently become eligible for reinstatement (see below), disqualification under the provisions of the preceding paragraphs constitutes a break in "continuous enrollment" within a degree major program; therefore, students disqualified may not elect any regulations in effect prior to disqualification. Reinstatement In order to be considered for reinstatement to Pacific College, a disqualified student must demonstrate progress toward the degree. This demonstration can be achieved by successfully completing classes at other regionally accredited academic institutions. All classes considered for reinstatement must be applicable for degree credit and toward the student's General Education or major requirements. Disqualified students may petition for reinstatement by contacting Enrollment Services. Accelerated Study Students who have a distinguished academic record and demonstrate a verifiable need, may submit a request for an accelerated study permitting them to enroll in more than seven semester units in the same term. Approval for an accelerated study is granted at the Program Director or Vice President of Instruction's discretion. To be eligible, the student must have: 1. Completed 9 semester units prior to the request; 2. Maintained a grade point average of 3.0; 3. No outstanding grades of "Incomplete"; 4. Current account balance or no more than one month payment tuition behind. NOTE: Students that have pending financial aid packets in Financial Aid or a military/company reimbursement plan on file may have this requirement waived. 5. Demonstrated in their written request a compelling need for the acceleration. Students who believe they meet the requirements stated must submit their written request with supporting documentation (if applicable) or justification of the special circumstances for the acceleration. Student should allow for a processing time of a minimum of six to a maximum of eight weeks prior to the start date of the course. Approval for the acceleration shall be provided at least one week prior to the start date. Accelerated study only applies to the baccalaureate degrees. The Vocational Nursing program is not approved to grant accelerated study. 34 2022-2023 Catalog Pacific College Acceptance to the College Upon completion of the required documents for admission, the College administration shall review the information and offer the applicant an enrollment agreement if they are accepted. If an applicant is not accepted, applicable fees are refunded except for the application fee and fees for testing or background screening. Pacific College reserves the right to refuse admission to anyone. Advising and Guidance Services Advising and guidance services are offered by the College and are available to all students. A primary responsibility of Pacific College is to offer every possible aid to students so they can utilize their own capabilities. The staff and faculty welcome the opportunity to assist students in working out solutions to problems they may experience during the course of their education. Those students with personal problems unrelated to their training will be referred to counselors or agencies where they can receive assistance. Attendance Policy Pacific College emphasizes the need for students to attend and participate in classes on a regular basis in order to develop the skills and professionalism necessary to compete in the highly competitive labor market. Absences except those necessitated by death of an immediate family member, illness, verified court appearance, military duty, or other legal requirements are discouraged and considered as unexcused. To maintain satisfactory attendance, students in programs except the Vocational Nursing program may miss no more than 20% of the total hours in any given course. (See VN Handbook for VN requirements.) Upon missing more than 20%, a student shall receive written notification of attendance probation. Additional unexcused absences during such probationary period may result in an attendance "contract" between the student and instructor and may lead to dismissal from the program. A student shall remain on probation until the end of the course. If a student is absent for five consecutive class sessions, the academic program shall attempt to contact the student to verify the intent to withdraw from the College. After 14 calendar days, the student will automatically be withdrawn from the program and notified by the Records Office. Attendance in an asynchronous online learning environment is accomplished by completing the assignments required by the course. To do this, the student is recommended to be in the online environment at least three times per week, as this is necessary to complete the interactive discussion. Any student arriving 1-15 minutes late for a class or leaving early from class is considered tardy. Tardiness on three occasions (per course) shall be counted as one unexcused absence and shall be counted in relation to allowable total absences. Tardiness is a disruption of a good learning environment and is to be discouraged. The student is expected to attend every class on time. A student who does not attend at least once in any seven consecutive day period shall be issued an attendance warning. Students who do not attend at least once in any 14 consecutive day period shall be dropped from the course and administratively withdrawn from the College retroactive to the last date of recorded attendance. A student who attends on the first day following 14 consecutive days of non- attendance will not be dropped from the course or administratively withdrawn. Distance Education Attendance Policy Students taking classes in an online format are expected to attend each week. Attendance is defined as participating in an academic activity within the online classroom, which includes posting in a graded discussion forum or submitting a written assignment. Experience has shown that good grades are Pacific College 2022-2023 Catalog 35 strongly correlated with attendance, practice and participation. Students who do not participate in class are often surprised at how quickly and thoroughly they get behind. Lack of participation does not qualify the student for a refund. Students are responsible for following the published policy on deadlines for drop and withdrawal. Students who do not attend at least once in any seven consecutive day period shall be issued an attendance warning. Students who do not attend at least once in any 14 consecutive day period may be dropped from the course and administratively withdrawn from the College retroactive to the last date of recorded attendance. Students who attend on the first day following 14 consecutive days of non- attendance will not be dropped from their course or administratively withdrawn. Students must be officially enrolled in order to attend class and receive a grade. The Registrar's office shall not post grades for students who are not enrolled. Online Student Code of Conduct Freedom of speech and expression is valued not only throughout the society but also, and particularly, in the academic setting. Equally valued is the respect given to college computer systems and information technology. To that end, online students shall adhere to the following online code of conduct: • Access Pacific College courses only for lawful purposes. • Respect the privacy of other members of the class and other students. • Respect the integrity of the College's computer systems. • Respect the diversity of opinions among the instructor and members of the class and respond to them in a courteous manner. • Maintain academic integrity by preventing unauthorized use of username and password. • Maintain an environment free of harassment, stalking, threats, abuse, insults, or humiliation to the instructor and members of the class. This includes, but is not limited to demeaning written or oral comments of an ethnic, religious, sexist (or sexual orientation), or racist nature; and the unwanted sexual advances or intimidations by email, or on discussion boards and other postings in course shells. • Abide by all rules and regulations published by the College and agree to be subject to disciplinary actions as described in the General Catalog. Disciplinary action may include probation, suspension, or dismissal from the College. Students suspected of committing any violation of the College policy are afforded due process before disciplinary action is imposed. However, in appropriate circumstances students may be suspended prior to a hearing. When a violation has occurred, an incident report, including all pertinent data related to the alleged act must be submitted in writing to the Vice President of Instruction. This report should include description of the action and names of all parties involved including witnesses. Upon receipt of the report, the Vice President of Instruction will determine if a policy has been violated. If there is sufficient information, the Director will contact the student and initiate an investigation. The student will have the opportunity to provide any documentation to the committee to support or refute the report. Student Authentication for Distance Education Student Authentication is mandated by the federal government and assures academic integrity. Student authentication allows for the use of unique student identification and passwords to ensure compliance and requires that, "...institutions of higher education offering distance education programs have a process by which the institution of higher education establishes that a student registered for a distance education course is the same student that participates in, completes, and receives credit for the course." (The Higher Education Opportunity Act, 2008). 36 2022-2023 Catalog Pacific College Pacific College Distance Education therefore requires the current minimal standard for authentication: all distance education course work must be accomplished through a secure course management system with unique usernames and passwords each time a student engages in online coursework. Response Times for Distance Education Pacific College supports the timely completion of student evaluations of learning outcomes by qualified faculty, which are appropriate for use with the distance education methods used, and evaluated by qualified faculty. Pacific College will employ a sufficient number of faculty to assure that (A) the institution's response to, or evaluation of, each student lesson is returned to the student within 10 days after the lesson is received by the institution; and (B) the institution's response to, or evaluation of, each student project or assignment is returned to the student within the time disclosed below. The recommended instructor response time to student inquiries is to respond within 24 hours during business days, and 48 hours for non -business days. If the instructor cannot provide a detailed response to the inquiry within these time frames, it is recommended that the instructor inform the student regarding when a more detailed response will be provided. Pacific College shall maintain a record of the dates on which lessons, projects, and reports were received and responses were returned to each student. Auditing Course/Term A person who is not a current student but fully intends to enroll in the College and wishes to audit a course/term must first complete an application for enrollment. They must also submit their request to audit a course/term in writing with supporting documentation. The request is then reviewed and approved on a space -available basis by the Program Director or Vice President of Instruction. College alumni will be permitted to audit one course in any program. No academic credit is awarded for any audited class. Audited courses/terms are not eligible for financial aid. Bar From Attendance Students may not attend classes if they have failed to: • Submit proof of high school graduation; • Submit official academic transcripts from previous postsecondary institutions; • Meet Admission Requirements; • Respond to official notices from the College; • Bring current their financial account. Students who are not permitted to attend are typically given advance notice. However, if the student fails to respond or has a history of not responding to notices, they will be subject to action up to and including withdrawal from school without prior notice. A student withdrawn for this reason will not have access to any college services until they have been reinstated by the College. The College will drop the student from all current and future courses if deemed necessary. Students will not be able to attend or receive a grade for these classes. Cancellation of Classes or Programs The College reserves the right to cancel or postpone a class or a program if student enrollment is insufficient. However, every effort will be made to cancel the class or program well in advance of the intended start date. Pacific College 2022-2023 Catalog 37 Transfer of Credit to Other Schools NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION The transferability of credits you earn at Pacific College is at the complete discretion of an institution to which you may seek to transfer. Acceptance of the degree or diploma you earn in the educational program is also at the complete discretion of the institution to which you may seek to transfer. If the credits, degree, or diploma that you earn at this institution are not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending Pacific College to determine if your credits, degree, or diploma will transfer. Pacific College has not entered into an articulation or transfer agreement with any other college or university. Catalog Rights Students who maintain continuous enrollment are subject to the academic program requirements and policies as stated in the catalog in effect upon their enrollment. Students who have not attended the college for a period of twelve (12) consecutive months and return to the college shall be subject to the Academic Policies and requirements listed in the current catalog at the time of re-entry. Students who return to the college after an absence of more than twelve (12) months shall need to re- enter as a new student and would therefore be subject to the current catalog at the time. Changes in Programs or Student Guidelines The College has the right, at its discretion, to make reasonable changes in program content, materials, schedules, or locations in the interest of improving the student's education, or where deemed feasible due to industry changes, academic scheduling, or professional requirements. Whenever on -going federal, state, accreditation, or professional changes take place affecting students currently in attendance, the school is required to make appropriate changes. 38 2022-2023 Catalog Pacific College Code of Conduct for Students The Code of Conduct is intended to ensure that all students have access to a safe and secure environment where disruption and behaviors of another student will not interfere with the learning process. Faculty and staff have the authority to protect this right by creating and maintaining an environment that is conducive to learning. Students are required and expected to conduct themselves in a mature and considerate manner. Students should conduct and express themselves in a way that is respectful to all individuals. This includes respecting the rights of others to comment and participate fully in class and college activities. Toward this end, Pacific College sets forth the following expectations of student conduct in classroom environments and on college properties, while attending college -related events, and while interacting with the community at -large: • A student shall prepare for, regularly attend, and actively participate in class and class activities. • A student shall commit to be courteous and respectful of other's opinions. • A student shall be familiar with and responsible for following the policies and procedures of the College. • A student shall refrain from actions and involvements that may prove contrary to the policies of the College or harm the College's reputation. • A student shall avoid acts of academic misconduct such as cheating, plagiarism, or other activities that are intended to gain unfair academic advantage. • A student shall avoid acts of dishonesty such as forgery, alteration, or misuse of a College document; knowingly providing false information to a College official; or misrepresenting one's self to be an authorized agent of the College. • A student shall not seek unauthorized entry into, have unauthorized presence in, or misuse College property including virtual facilities online. • A student shall not steal property or misappropriate College resources including unauthorized recording, dissemination, or distribution of lectures or presentations protected by copyright. • A student shall not conduct themselves in any way that threatens or endangers the health or safety of any person within or related to the College community, including physical abuse, threats, intimidation, harassment, or sexual misconduct. • A student shall not disrupt or obstruct the College activities by acts or expression, nor infringe the rights of any members of the College community. • A student must not use, possess, manufacture, or distribute illegal drugs or drug -related paraphernalia, nor shall they misuse legal pharmaceutical drugs. • A student must not use, possess, manufacture, or distribute alcoholic beverages (except as expressly permitted by law and College regulations), or be publicly intoxicated while on campus or at a College -related activity. Computer Lab Regulations By using Pacific College computers, students agree to comply with the following regulations. • No food or drink allowed in the Computer Lab • Students may not install software on College computers. • Computing resources in the lab are for College -related purposes only • Use of cell phones in the lab is prohibited • Loud or disruptive conversation is prohibited • Computing resources shall be used in accordance with the high ethical standards of the College community and local, state, and federal laws. Pacific College 2022-2023 Catalog 39 The lab assistant or other authorized staff member has the right to ask students to leave for noncompliance with any College regulations. Copyright Infringement Information The unauthorized distribution of copyrighted material, including unauthorized peer -to -peer file sharing may subject students to civil and criminal liabilities. Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the file -sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement. Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or "statutory' damages affixed at not less than $750 and not more than $30,000 per work infringed. For "willful" infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion, also assess costs and attorneys' fees. For details, see Title 17, United States Code, Sections 504, 505. Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense. For more information, please see the website of the U.S. Copyright Office at https://www.copyright.gov/titlel7/. Students who engage in illegal downloading or unauthorized distribution of copyrighted materials using the school's data network or information technology system are subject to disciplinary action under the Student Code of Conduct up to and including dismissal from their program. Course Repetition Students may repeat, at the prevailing tuition rate, any course in which a grade of "D" or "F" was received. The original grade remains part of the student's permanent record but is not considered in computing the grade point average. • Undergraduate students may attempt to improve their GPA by repeating a course. • Only courses with grades of "D" or "F" maybe repeated and forgiven (excluded from GPA calculation). • The course can be repeated no more than two times for a maximum of three attempts. • Students will be prevented from registering for a course in which a grade of C or higher has been assigned. Undergraduate students are limited to 9 semester units of course repetition. See also "Grade Forgiveness." Course Withdrawal A student can withdraw from a course at any time. If a student withdraws from a course, they must submit the request in writing to the Registrar's Office before the seventh calendar of the course/term start date. The course will not count towards the cumulative grade point average (CGPA) or the maximum timeframe. If a student wishes to withdraw from a course after the first seven days and before the sixth week for an eight -week course or twelfth week for a sixteen -week course, they may do so as a written request to the 40 2022-2023 Catalog Pacific College Registrar's Office. The student would receive a grade of'W' for the course/term. The'W' would not count towards the cumulative grade point average (CGPA) but would count toward the maximum timeframe. If the student withdraws from the course after the sixth week for degree -seeking students or twelfth week for Diploma students, or is dismissed due to attendance issues, the student will receive a grade of 'WF' for the course/term. 'WF' is the acronym for "Withdraw Failure" therefore it would count as both a 'withdraw' and a'failure' and be subject to the College's repetition of courses policy. This means that the student fails the course because they withdrew after the designated withdraw period stated above. A 'WF' grade counts towards the student's cumulative grade point average (CGPA) and as credits attempted but not credits earned. This would in turn affect the student's Satisfactory Academic Progress and their maximum timeframe. Students withdrawing from a course should discuss the implications of this withdrawal on the student's academic standing, financial aid eligibility and responsibility, and graduation date with the proper department. Pacific College 2022-2023 Catalog 41 Credit Hour Definition Pacific College measures instruction in terms of semester credits. A semester credit hour is defined as an amount of work represented in intended learning outcomes and verified by evidence of student achievement that is an institutionally established equivalency that reasonably approximates not less than: One hour of classroom or direct faculty instruction and a minimum of two hours of out -of -class work each week for approximately fifteen weeks for one semester or the equivalent amount of work over a different amount of time. At least an equivalent amount of work as required in paragraph (1) of this definition for other academic activities as established by the institution, including laboratory work, internships, practica, studio work, and other academic work leading to the award of credit hours. To comply with the federal definition, courses offered at Pacific College have an expectation of two hours of work outside of class for each hour of lecture, and one hour of work outside of class for each hour of lab work. Semester credit hours are defined as follows: For lecture classes, one semester credit is equal to 15 clock hours of instruction. For laboratory classes, one semester credit is equal to 30 clock hours of instruction. For clinical/practicum classes, one semester credit is equal to 45 clock hours. Skills lab hours in nursing programs are considered clinical. Clock hours are defined as follows: • A clock hour is a minimum of 50 minutes in which lectures, demonstrations, and similar class activities are conducted. Credit, Sources of Students applying for advanced standing must submit official transcripts to the Registrar's Office for evaluation. Transfer credits are not used in determining grade point averages, and are issued the grade "TR". A minimum of 25% of degree coursework must be completed at Pacific College. The maximum number of graduate -level credits acceptable for transfer is 9 semester units. Transfer Credit Students who have completed coursework at a college or university since leaving high school may submit their official academic transcripts for evaluation of transfer credit to Pacific College. Students with degrees from non-U.S. colleges and universities must submit official translation and an evaluation prepared by a "Current Member" of the National Association of Credential Evaluation Services (NACES) or an "Endorsed Member" of the Association of International Credential Evaluators, Inc. (AICE). Pacific College accepts credit from regionally accredited institutions. It may also accept credits from institutions that are accredited by an accrediting association recognized by the U.S. Department of Education, provided that the quality of the institution and instruction can be verified. The official descriptions of the courses submitted for consideration for transfer must be comparable to the coursework at Pacific College. Official course descriptions from the catalog of the college or university where credit was earned will be used to determine comparability, and must be provided by the student during the evaluation process. Only college -level credits will be considered for transfer. No remedial or developmental courses will be considered for transfer. Only courses with an earned grade of "C" (2.0 on a 4.0 scale) or higher will be 42 2022-2023 Catalog Pacific College considered for transfer credit. Pacific College has not entered into an articulation or transfer agreement with any other college or university. Challenge Examinations The maximum number of credits accepted for challenge examinations is 15 semester units. Recognized challenge examinations include: • Advanced Placement (AP); • College -Level Examination Program (CLEP); • DANTES Subject Standardized Tests (DSST); Experiential Learning Credit Pacific College does not grant credit for prior experiential learning except as required by law, Disciplinary Hearing Procedures The Disciplinary Hearing committee comprised of a minimum of three members. The Vice President of Instruction, an administrative staff member, member of the faculty or a faculty member selected by the student. If the student fails to provide the name of a faculty member, the Vice President of Instruction may appoint one. The Vice President of Instruction serves as the chairperson. The committee will review the information provided and the committee decision will be based on a majority decision based on the evidence. The Vice President of Instruction will provide written notification of the committee's decision to the student and all stakeholders within seven (7) days of the meeting. Hearing Rights In disciplinary and appeal hearings, parties have the following rights: • To be present during the hearing; • To be informed of all evidence received by the committee; • To present witnesses; • To submit evidence on behalf of their own position; • To challenge evidence presented by the opposing party; • To make a summary argument. Student Appeal Process Students who believe they have been wrongfully or excessively penalized may appeal the committee decision. The appeal must be requested in writing within five (5) days of notification of the committee decision and be directed to the academic program director. In order for the Vice President of Instruction to convene an appeals committee, a student must establish that there is sufficient cause for an appeal. It is the responsibility of the student to submit a clear, coherent, written statement providing the grounds for appeal including any supporting documentation. Students will not be eligible to appeal if they are terminated for exceeding the maximum program time limit. Pacific College 2022-2023 Catalog 43 Dismissal from the College All students are expected to adhere to the Code of Conduct, to attend classes regularly, and to maintain a satisfactory level of academic achievement. The College reserves the right to dismiss any student who: • Exhibits conduct, which is found by the administration to be detrimental to fellow students, other individuals, the community, or the College • Fails to maintain satisfactory academic progress • Fails to meet attendance standards • Fails to meet financial obligations to the College as agreed upon Dismissal notice may be sent via the student's school -registered e-mail. Students who are dismissed from the program are not to attend classes at Pacific College. Attendance or tests taken after the date of dismissal are not counted. Family Educational Rights and Privacy Act of 1974 (FERPA) The Family Educational Rights and Privacy Act (FERPA) afford eligible students certain rights with respect to their education records. (An "eligible student" under FERPA is a student who is 18 years of age or older or who attends a postsecondary institution.) These rights include: 1. The right to inspect and review the student's education records within 45 days after the day the Pacific College ("School") receives a request for access. A student should submit to the registrar, dean, head of the academic department, or other appropriate official, a written request that identifies the record(s) the student wishes to inspect. The school official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the school official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed. 2. The right to request the amendment of the student's education records that the student believes is inaccurate, misleading, or otherwise in violation of the student's privacy rights under FERPA. A student who wishes to ask the school to amend a record should write the school official responsible for the record, clearly identify the part of the record the student wants changed, and specify why it should be changed. If the school decides not to amend the record as requested, the school will notify the student in writing of the decision and the student's right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing. 3. The right to provide written consent before the university discloses personally identifiable information (PII) from the student's education records, except to the extent that FERPA authorizes disclosure without consent. The school discloses education records without a student's prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by Pacific College in an administrative, supervisory, academic, research, or support staff position (including law enforcement unit personnel and health staff); a person serving on the board of trustees; or a student serving on an official committee, such as a disciplinary or grievance committee. A school official also may include a volunteer or contractor outside of the Pacific College who performs an institutional service of function for which the school would otherwise use its own employees and who is under the direct control of the school with respect to the use and maintenance of PII from education records, such as an attorney, auditor, or collection agent or a student volunteering to assist another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for Pacific College. 44 2022-2023 Catalog Pacific College 4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by Pacific College to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is: Family Policy Compliance Office U.S. Department of Education 400 Maryland Avenue, SW Washington, DC 20202 FERPA permits the disclosure of PII from students' education records, without consent of the student, if the disclosure meets certain conditions found in §99.31 of the FERPA regulations. Except for disclosures to school officials, disclosures related to some judicial orders or lawfully issued subpoenas, disclosures of directory information, and disclosures to the student, §99.32 of FERPA regulations requires the institution to record the disclosure. Eligible students have a right to inspect and review the record of disclosures. A postsecondary institution may disclose PII from the education records without obtaining prior written consent of the student - • To other school officials, including teachers, within Pacific College whom the school has determined to have legitimate educational interests. This includes contractors, consultants, volunteers, or other parties to whom the school has outsourced institutional services or functions, provided that the conditions listed in §99.31(a)(1)(i)(B)(1) - (a)(1)(i)(13)(2) are met. (§99.31(a)(1)) • To officials of another school where the student seeks or intends to enroll, or where the student is already enrolled if the disclosure is for purposes related to the student's enrollment or transfer, subject to the requirements of §99.34. (§99.31(a)(2)) • To authorized representatives of the U. S. Comptroller General, the U. S. Attorney General, the U.S. Secretary of Education, or State and local educational authorities, such as a State postsecondary authority that is responsible for supervising the university's State -supported education programs. Disclosures under this provision may be made, subject to the requirements of §99.35, in connection with an audit or evaluation of Federal- or State -supported education programs, or for the enforcement of or compliance with Federal legal requirements that relate to those programs. These entities may make further disclosures of PII to outside entities that are designated by them as their authorized representatives to conduct any audit, evaluation, or enforcement or compliance activity on their behalf. (§§99.31(a)(X) and 99.35) • In connection with financial aid for which the student has applied or which the student has received, if the information is necessary to determine eligibility for the aid, determine the amount of the aid, determine the conditions of the aid, or enforce the terms and conditions of the aid. (§99.31(a) (4) • To organizations conducting studies for, or on behalf of, the school, in order to: (a) develop, validate, or administer predictive tests; (b) administer student aid programs; or (c) improve instruction. (§99.31(a)(6)) • To accrediting organizations to carry out their accrediting functions. ((§99.31(a)(7)) • To parents of an eligible student if the student is a dependent for IRS tax purposes. (§99.31(a) (8)) • To comply with a judicial order or lawfully issued subpoena. (§99.31(a)(9)) • To appropriate officials in connection with a health or safety emergency, subject to §99.36. (§99.31(a)(10)) • Information the school has designated as "directory information" under §99.37. (§99.31(a) (11)) • To a victim of an alleged perpetrator of a crime of violence or a non -forcible sex offense, subject to the requirements of §99.39. The disclosure may only include the final results of the disciplinary proceeding with respect to that alleged crime or offense, regardless of the finding. (§99.31(a)(13)) Pacific College 2022-2023 Catalog 45 To the general public, the final results of a disciplinary proceeding, subject to the requirements of §99.39, if the school determines the student is an alleged perpetrator of a crime of violence or non - forcible sex offense and the student has committed a violation of the school's rules or policies with respect to the allegation made against him or her. (§99.31(a)(14)) To parents of a student regarding the student's violation of any Federal, State, or local law, or of any rule or policy of the school, governing the use or possession of alcohol or a controlled substance if the school determines the student committed a disciplinary violation and the student is under the age of 21. (§99.31(a)(15)) Grading System It is the policy of Pacific College that the academic achievement of all students in all courses be indicated using letter grades, and that those grades be based on a four -point scale and be determined using common procedures, described below, in each course. The grading system for achievement in a class at Pacific College is defined as follows: Grade Grade Meaning Points Superior Achievement: Indicating excellence earned as a result of consistently superior examination scores, consistently accurate and A prompt completion of assignments, ability to deal resourcefully with 4.0 abstract ideas, superior mastery of pertinent skills, and promise of excellence in field relating to the subject. High Level of Achievement: Indicating competence earned as a result of high examination scores, accurate and prompt completion of B assignments, ability to deal well with abstract ideas, commendable 3.0 mastery of pertinent skills, and promise of continued success in sequential courses. Satisfactory Achievement: Indicating successful performance earned as a result of satisfactory examination scores, generally accurate and C prompt completion of assignments, ability to deal with abstract ideas, 2.0 average mastery of pertinent skills, and sufficient evidence of ability to warrant entering sequential courses. Marginal Achievement: Indicating the meeting of minimum requirements only earned as a result of low examination scores, D generally inaccurate, incomplete or late assignments, inadequate grasp 1.0 of abstract ideas, barely acceptable mastery of pertinent skills, or insufficient evidence of ability to make enrollment in sequential courses advisable. Failure: Indicating failure to meet minimum requirements earned as a F result of non -passing examination scores, inaccurate, incomplete or 0.0 late assignments, failure to grasp abstract ideas, inadequate mastery of pertinent skills or repeated absence from class P Pass (Clinical component only) IP In Progress TR Transfer Credit 46 2022-2023 Catalog Pacific College Pass/Fail Grading Pass/Fail grading is given for clinical rotations only. There are no units earned on Pass/Fail and shall be disregarded in determining a student's GPA. Grade Appeals A student, who has questions regarding a grade received in a course, should always first address the issue with the instructor. If the issue has not been resolved after this meeting, and the student believes that there are grounds for appealing the grade, they may pursue the appeal process listed below. Students may appeal a grade only when they can document that one or a combination of the following criteria have been met: • An error in calculating the grade, • The failure on the part of the instructor to clearly and promptly notify the students of the grading criteria, • The assignment of a grade based on reasons other than the announced grading criteria, • The assignment of a grade based on factors other than student achievement, • Inconsistent or unfair standards for evaluation of student academic performance, • If the student believes that the grade received is based upon unlawful discrimination, they should follow the process under this area. Grade Appeal Process When students believe that they have grounds for appealing a grade issued by an instructor based on one of the criteria listed, the student should follow these procedures within 30 days of the final grade being posted. Submit a written letter of appeal with supporting documentation that demonstrates one or more of the criteria listed for appeal to the Vice President of Instruction. If the evidence meets the criteria for appeal, the Director will contact instructor for a response. The instructor has fifteen (15) days to respond to the request. The Vice President of Instruction will present all documentation to the Academic Standards committee for review. The committee has thirty (30) days to render a decision. The decision of the grade appeals committee is final and cannot be appealed. Grade Changes All grades are final. Students are not allowed to complete additional work after the final grade has been assigned or to repeat examinations in order to improve a grade. Students may request a review of their records if the possibility of a clerical or computational error exists. Pacific College 2022-2023 Catalog 47 Grade Forgiveness Grade Forgiveness is the circumstance in which the new grade replaces the former grade with respect to the calculation of GPA. Students may seek Grade Forgiveness through course repetition. When a grade is forgiven due to course repetition, the grade and units for the excluded course work will not be used in the calculation of the cumulative grade point average and the units will not be used to satisfy the requirements toward graduation. The excluded course work will remain on the student's permanent record, but will be annotated as excluded from the grade point average through grade forgiveness. This policy is not automatically involved when a student repeats a course. It is the student's responsibility to seek grade forgiveness by submitting the appropriate form to the Registrar's Office. • Grade Forgiveness through course repetition is limited to 9 units and requires the completion of the "Grade Forgiveness through Course Repetition Form" available from the Registrar's Office. • Grade Forgiveness can be applied only to courses taken for undergraduate credit and before awarding of an undergraduate degree. • Grade forgiveness shall not be applicable to courses for which the original grade was the result of a finding of academic dishonesty. • A Pacific College course may be used to forgive the grade of a course taken at another institution if the two courses are determined to be equivalent by the program director. Courses taken at other institutions cannot be used to forgive the grade of a course taken at Pacific College. • Graduate courses (numbered 500 through 699) are not eligible for Grade Forgiveness. Graduate students are not eligible for Grade Forgiveness. Graduation Requirements In order for a student to graduate and receive a diploma or degree, s/he must complete all courses of the academic program s/he is enrolled in with a cumulative grade point average of 2.0 or better. Students must also meet all applicable clinical, administrative, financial, clerical, classroom, and laboratory skill proficiency standards. Independent Study Certain conditions and circumstances may warrant the need for a student to take a course through means of independent study. Independent study requests must be submitted in writing and be approved by the Program Director or Vice President of Instruction. Not all courses listed in the catalog are eligible for independent study. To be eligible to apply, all the following conditions must be met: ■ The course must be approved for independent study; ■ The student's academic record must be evaluated by the Registrar's Office; ■ The student must have completed 9 semester units in residence with a grade point average of 3.0 or higher; ■ No grades of "Incomplete"; ■ Current account balance or no more than one month payment tuition behind. NOTE: Students that have pending financial aid packets in Financial Aid or a military/company reimbursement plan on file may have this requirement waived. If a required course is cancelled or not available for a period more than four (4) months, the student may request that the above conditions be waived. The student must submit their request in writing and state 48 2022-2023 Catalog Pacific College this consideration in their request. Students approved for an independent study course, will be enrolled in the course and notified via email by the Registrar's office of the dates of the course and the instructor being assigned to teach the course. The instructor will then notify the student of the course requirements and work on the independent study can begin. Students who are not approved for an independent study will be notified by the Registrar's office by email. Students taking an independent study course are required to meet all the course learning outcomes (i.e. all examinations, research papers, case studies, etc.) similar to a regular classroom environment. If the instructor submits a grade of "Incomplete," the student is given a grade of'I' on record until the instructor submits the appropriate grade for finalization to the Registrar's Office. If the instructor neglects to submit a final grade within ten (10) days of the end of the class, the 'I' grade becomes an 'F' and would count toward the cumulative grade point average of the student. Standard tuition rates apply to independent study courses. The Vocational Nursing program is not approved to offer independent study. Instructor/Program Evaluations Near the conclusion of every course, students may be asked to complete an end -of -course evaluation or "Student Perception of Teaching (SPOT)" evaluation. The evaluation asks for feedback on the student's learning, the instructor's performance, and the course overall. We ask for this information to help the school improve its courses and instruction. To protect students' anonymity, we ask that students not sign the form. Evaluations are reviewed by the instructor, the Program Director, the Vice President of Instruction, and the President for the purpose of improving the curriculum and the instructor's presentation of material. Student participation in these evaluations is greatly appreciated. Leave of Absence (LOA) In case of serious illness, death in the family, or other emergency or extenuating circumstances that prohibit the student from progressing in their program, the student has the option of going through the Leave of Absence process, provided they have the intention of returning to class. Students considering taking a leave from the college should meet with their program director for guidance before beginning the process. Students initiate a request by submitting a completed Request for Leave of Absence Form with any supporting documentation to the Records Office who will forward the request to the Program Director or Vice President of Instruction for approval prior to the leave of absence. A Leave of Absence cannot exceed 180 days. Any student malting tuition or private payments to the College remain under that obligation during a Leave of Absence. Financial Aid funding will be put on hold until the student returns from leave of absence. Financial Aid money will not be disbursed during a Leave of Absence. Upon return, the student has the option to repeat some coursework previously completed without additional charge. Pacific College 2022-2023 Catalog 49 Make -Up Standards Students are encouraged to be in class every day and on time. The student is responsible for learning the material covered while absent. Make-up work, exams, and quizzes may be assigned at the discretion of the instructor. National and State Licensing and/or Certification Examinations National and state licensing and/or certification examinations are the individual student's responsibility. Although tests and other instruments may be used to determine probability of passing any of these examinations, the school does not guarantee student success. Students should be aware that test fees are not included in the tuition paid to the college. The college makes every attempt to provide accurate information regarding application procedures and test fees. Problem Resolution and Grievance Procedures Informal Resolution Process Many questions or concerns that students may have can be resolved simply through discussion. Students with concerns should observe the following steps in seeking a resolution: • Students should discuss the action or decision with the person responsible for the decision. Resolution will be documented on the Student Complaint Form and recorded by Director of Student Services. Talk with your instructor or Program Director. Instructor or Program Director will document their efforts to resolve issue on the Student Complaint Form and will either record with or refer to the Director of Student Services. • Talk with the Vice President of Instruction or Director of Student Services. Director will record efforts to resolve issue and record or decide to convene committee to review complaint. Every effort should be made to resolve the issue at this informal level before initiating further action. Resolution at this level should not be greater than thirty (30) days from the time the complaint form was received. In cases that are deemed to warrant assistance, the student may work with the Director of Student Services to resolve the issue. This process should occur no sooner than thirty (30) days from the time the complaint form was recorded and should last no longer than thirty (30) days. Formal Resolution Process Within fifteen (15) calendar days of the conclusion of the informal process, a student dissatisfied with the informal resolution process may seek formal resolution by submitting a written statement documenting the basis of the complaint, all people involved, any adverse consequences, and corrective action sought to the Vice President of Instruction. The Vice President of Instruction will convene a review committee within thirty (30) days to render a decision. Each case is decided on its own merit and the decision of the committee is final and not subject to appeal, unless there is information pertinent to the outcome which was not available at the time of the initial request. All decisions rendered by the committee are valid for one year from the date of decision. A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau's internet website at https•/lwww.bppe.ca.gov/enforcement/complaint.shtml. 50 2022-2023 Catalog Pacific College Pacific College takes very seriously complaints and concerns regarding the institution. If you have a complaint concerning Pacific College's compliance with academic program quality and accrediting standards, you may present your complaint to the WASC Senior College and University Commission (WSCUC) at https://www.wscuc.org/comments. WSCUC is the agency that accredits Pacific College. Reinstatement Policy Students who have been dismissed for failing to maintain satisfactory academic progress may apply for readmission 45 days after the notice of dismissal has been issued to give time for the student to correct the issues that may have caused unsatisfactory academic progress. The time also allows the school to process the student's change of status, calculate financial aid refund, and issue check refund, if applicable. The application for readmission shall be sent to Enrollment Services. The application shall be evaluated by a Committee and the student shall be notified of the Committee's determination to approve or deny the request. If the request is approved, the student has to complete the following: • financial aid exit interview (if applicable) • Program Director interview • payment of outstanding balance • background screening (if file copy is more than six months from the date of application for readmission) • health screening (if applicable) • additional requirements (if applicable) The student will be admitted at the beginning of the next available course. If the course is no longer available or has been changed due to curriculum revision, the Program Director shall determine which course is appropriate for the student to start. If application for readmission is more than one year from the date of dismissal, the program director shall determine which course is appropriate for the student to start. The student may be required to take applicable assessment examinations at the student's expense and/or audit the class. Once reinstated, the student must achieve the minimum grade required for the course to be considered making satisfactory academic progress. The student who fails to meet satisfactory academic progress may be denied another reinstatement. Satisfactory Academic Progress (SAP) All students are required to demonstrate satisfactory academic progress by meeting a qualitative (grade - based) standard and a quantitative (time -based) standard at monitoring points during their academic program enrollment. Monitoring Points - SAP is evaluated at intervals throughout a student's academic program enrollment. Pacific College evaluates a student's academic progress at the end of each semester (payment period). Qualitative Standard - The cumulative grade point average (CGPA) is used to measure whether the qualitative standard of achievement is being met. Students of baccalaureate degree programs must have a CGPA of at least 2.0 or 70% success at each monitoring point. Students of Vocational Nursing programs must have a CGPA of at least 2.0 or 75% success at each monitoring point. Quantitative Standard - The pace of completion is used to measure whether the quantitative standard of achievement is being met. Pacific College measures whether the pace of completion at each monitoring Pacific College 2022-2023 Catalog 51 point meets the minimum percentage of coursework that must be satisfactorily completed for the student to complete their academic program within the maximum time frame. Maximum Time Frame - Students must complete their undergraduate academic program within a maximum time frame of 150% of the published program length to remain eligible for Federal Student Aid (FSA) funds. Pace of Completion - is calculated by dividing the cumulative number of clock/credit hours the student has successfully completed by the cumulative number of clock/credit hours the student has attempted. Students must maintain a 67% pace of completion to complete their undergraduate academic program within the maximum time frame. Effect of Program Change For students who change academic programs, credits and grades that do not count toward the new academic program will not be included in the satisfactory academic progress determination. Effect of Course Incompletes, Withdrawals, Repetitions, or Transfers of Credit Course Type Transcript Notation Units Attempted (Quantitative) Units Completed (Quantitative) GPA (Qualitative) In Progress IP Included Excluded Excluded Incomplete I Included Excluded Excluded Repeated R Included Included Included Transfer Credit TR Included Included Excluded Withdrawal W Included Excluded Excluded Withdrawal -Fail WF Included Included Included See "Credit, Sources of Transfer Credit" and "Grading System"for details. Satisfactory Academic Progress (SAP) Warning Students not meeting SAP at a monitoring point will be placed on "Academic Probation". See 'Academic Probation"for details. Students who have applied for FSA funds, but are not meeting SAP at a monitoring point will be notified of "Financial Aid Warning" for the subsequent payment period and remain eligible for FSA funds during the warning period. See "Financial Aid Warning"for details. Satisfactory Academic Progress (SAP) Probation A student must successfully complete the terms of SAP Appeal to be placed on SAP Probation. Probation cannot be given automatically. As a provision for SAP Probation, the student will be placed on a formal SAP Academic Improvement Plan (SAPAIP). This SAPAIP is developed by the Academic Department, discussed with the student in detail, agreed upon, and the student is notified in writing and a copy of notification is maintained in the student's financial aid file and academic file. If the expectations cannot be agreed upon, the student may be dismissed from enrollment. 52 2022-2023 Catalog Pacific College If the student agrees to the SAPAIP, the student must meet or exceed the plan to be removed from SAP Probation and returned to regular status. If after the SAP probation period of one semester, the student does not meet the requirements of either SAP or SAPAIP, the student will be dismissed from enrollment. Satisfactory Academic Progress (SAP) Appeal Students placed on SAP Probation may appeal by responding within five (5) days from the date of the SAP Probation notification using a formal letter. The SAP Appeal must be a clearly written document, include any supporting documentation of circumstances that prevented the student from maintaining SAP, and explain what has changed in the student's situation that will allow SAP to be met at the next monitoring point. Examples of such circumstances are: death in the family, severe illness, severe injury, or other special circumstances that contributed to academic performance. The SAP Appeal will be reviewed by a committee within ten (10) days following receipt. The reviewing committee shall include personnel representing the Administration, Financial Aid Office, and Registrar's Office. The decision of the SAP Appeal will be provided in a letter sent to the student's last known mailing address and/or email address. The institution's decision to the SAP Appeal is deemed final and may not be appealed. Student Records Transcripts and other documents received by the College for the purpose of admission or other purposes become the property of the College and will not be released to or copied for students. California regulatory agencies require that student records be kept for only five (5) years, Pacific College's student records are retained indefinitely. Study Time, Required Outside study, apart from regular classroom work, is required in order to successfully complete the required course assignments. The amount of time will vary according to the individual student's abilities. All assignments must be turned in at the designated time. Students are responsible for reading any study materials issued by their instructors and can expect such assignments to average approximately two hours for each hour of class time over the total length of a program. Suspension from the College Students may be suspended from the College based upon unsatisfactory academic progress or violations of the conduct policy. Student may apply for reinstatement through the student appeal process. The final decision to suspend a student is made by the College President. Transcripts The College will provide one official and one unofficial transcript without charge to each student upon receipt of diploma. Additional transcripts or transcripts needed prior to or after the receipt of diploma require a transcript order and payment of transcript order fee. Tutoring and Study Groups Students who need extra assistance because of academic difficulties may arrange for tutoring through their instructor, the Program Director, and/or the Vice President of Instruction. Additional fees for tutoring may be charged accordingly. Pacific College 2022-2023 Catalog 53 Withdrawal from the College If a student wishes to voluntarily withdraw from the college for any reason, the student must officially notify the school in writing. Students who wish to withdraw must contact the Program Director and have an exit interview with a representative of the Financial Aid Department. The date of the exit interview is the date of determination; or if a student provides a formal notice of withdrawal in writing, the date which the formal written notice is mailed with appropriate postage is the date of determination. When a student does not contact the college to withdraw, the date of determination is no later than fourteen (14) days after the student's last date of attendance as determined by the institution from its attendance records. If the student is determined to be a withdrawal, the end of the 14-day period begins the time frame for completing a Return of Title IV Funds calculation. A student's financial aid eligibility may be affected by the student withdrawing from class. Students are urged to discuss the possibility of withdrawing with a financial aid representative prior to submitting a request to withdraw. 54 2022-2023 Catalog Pacific College General Policies and Regulations Annual Security Report (ASR) The Annual Security Report (ASR) is a compilation and disclosure of a school's campus crime statistics for the previous three calendar years. In 1990, Congress enacted the Crime Awareness and Campus Security Act of 1990 (Title II of Public Law 101-542), which amended the Higher Education Act of 1965 (HEA). This act required all postsecondary institutions participating in HEA's Title IV student financial assistance programs to disclose campus crime statistics and security information. The act was amended in 1992,1998, 2000 and 2008. The 1998 amendments renamed the law the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act in memory of a student who was slain in her dorm room in 1986. It is generally referred to as the Clery Act and is in section 485(f) of the HEA. Pacific College publishes its ASR online athttps://www.pacific-college.edu/disclosure/clery, or a paper copy of the ASR is available upon request, free of charge, from the Service Desk of the main campus. Diversity Statement Pacific College is committed to fostering, cultivating and preserving a culture of diversity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our faculty and staff invest in their work represents a significant part of not only our culture, but our reputation and college's achievement as well. The college embraces and encourages the faculty and staffs differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our faculty and staff unique. Pacific College's diversity initiatives are designed to create a work environment built on the premise of gender and diversity equity that encourages and enforces: 1. Respectful communication and cooperation between all faculty and staff 2. Teamwork and participation, permitting the representation of all groups and perspectives 3. Work/life balance through flexible work schedules to accommodate varying needs Faculty and staff contributions to the communities we serve to promote a greater understanding and respect for the diversity. Faculty and staff of Pacific College have a responsibility to treat others with dignity and respect at all times. All faculty and staff are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other college and participative events. Any faculty or staff member found to have exhibited any inappropriate conduct or behavior against others may be subject to disciplinary action. Faculty or staff members who believe they have been subjected to any kind of discrimination that conflicts with the college's diversity policy and initiatives should seek assistance from a supervisor or the President. Pacific College 2022-2023 Catalog 55 Drug -Free School Policy The Drug -Free Schools and Communities Act Amendments of 1989, Public Law 101-226 requires that, as a condition of receiving funds or any form of financial assistance under any federal program, an institution of higher education must certify that it has adopted and implemented a program to prevent unlawful possession, use or distribution of illicit drugs and alcohol by students and employees. The following information outlines Pacific College's regulations to help insure that the school is drug -free. All students at the college are required to comply with the following standards of conduct related to alcohol and controlled substances: • Students may not possess, use, or distribute illegal drugs on any school property or as part of any school activity. The use of illegal drugs or the abuse of legal drugs on school premises is expressly forbidden. • Students may not be on school property in a drunken, inebriated condition or under the influence of any substance. Students are encouraged to assist other students in seeking treatment if a drug or alcohol related problem is apparent. Students are required to inform the school within five days if they are convicted of any drug offense. Drug Education The college, in an attempt to assist its students and their families and staff, maintains a list of hospital and community agencies available to assist employees and students seeking alcohol and drug counseling and treatment. Sanctions A student who violates any provision of this policy shall be subject to appropriate disciplinary action, up to and including dismissal from Pacific College. Students may reapply for admission through review, at a later date. A student accused of possession, sale, manufacture, use or distribution of a controlled substance may be dismissed from the student's program of study. If convicted, the student's relationship with the college will be terminated. In addition, any student or employee who violates the standards of conduct as set forth in this policy may be subject to prosecution. Equal Opportunity Pacific College does not discriminate on the basis of race, color, creed, religion, ancestry, national origin, age, non -disqualifying disability, sex, marital status, or veteran status in the recruitment and admission of students, in programs and activities, and in the recruitment and employment of faculty and staff. Pacific College is proud of its goal to help all individuals realize their potential. To this end, the college is committed to providing an equal opportunity for all qualified individuals to be considered for employment and conditions of employment, educational programs and activities, regardless of race, religion, color, sex, disability, national origin, ancestry, age, veteran status, sexual orientation, marital status or parental status. Information pertaining to an applicant's disability is voluntary and confidential, and is requested to overcome the effects of conditions which may limit the participation of qualified disabled students. Qualified disabled students accepted by the College will be able to access all physical and instructional facilities of the institution. The building was retrofitted in 1996 to fully meet all requirements of section 504 of the Rehabilitation Act. Doorways, hallways, and restroom facilities have been fully modified. Additional handicapped parking facilities were added. Walkways and ramps for wheelchair access are provided. No other special facilities or services are provided. Pacific College applauds every effort to 56 2022-2023 Catalog Pacific College create a positive working and learning environment for all individuals. The College agrees to comply with: • Title VI of the Civil Rights Act of 1964, as amended, and the implementing regulations 34 CFR Parts 100 and 101 (barring discrimination on the basis of race, color, or national origin); • Title IX of the Education Amendments of 1972, and the implementing regulations 34 CFR Part 106 (barring discrimination on the basis of sex); • The Family Rights and Privacy Act of 1974, and the implementing regulations 34 CFR Part 99; • Section 504 of the Rehabilitation Act of 1973, and the implementing regulations 34 CFR Part 104 (barring discrimination on the basis of physical handicap); • The Age Discrimination Act of 1975, and the implementing regulations 45 CFR Part 90. Immunizations Policy Pacific College does not require any specific screenings or vaccinations as a prerequisite for enrollment into the institution. Specific academic programs such as Nursing and Vocational Nursing may have health screening requirements for eligibility to attend clinical activities, the Student Handbook for the program should be consulted. Insurance The college provides its students with professional liability insurance covering incidents that occur on campus or at the assigned clinical site during normal class hours. The policy is intended to supplement the student's own insurance, and it requires the student to submit any claim to his or her own insurance carrier first (if available). Notice of Student Rights The student may cancel their contract for school without any penalty or obligation on the seventh business day following your first class session as described in the Notice of Cancellation. Read the Notice of Cancellation form for an explanation of your cancellation rights and responsibilities. After the end of the cancellation period, you also have the right to stop school at any time, and you have the right to receive a refund for the part of the program not taken. Your refund rights are described in the enrollment agreement. If you have lost your contract, ask the school for a description of the refund policy. If the school closes before you graduate, you may be entitled to a refund. Contact the Bureau for Private Postsecondary at the address and telephone number printed below for information. Sexual harassment It is the policy of Pacific College to recognize that it is a violation of state and federal law for any employee or student, male or female, to sexually harass an employee or student. The college considers sexual harassment a serious offense and is firmly committed to the philosophy that every employee and student has the right to be treated with courtesy, dignity and respect. Every employee and student is expected to adhere to a standard of conduct that is respectful to all persons within the work and learning environment. Sexual harassment is a form of employee or student misconduct which undermines employment and instructional or peer relationships, debilitates morale, and interferes with the productivity and well-being of its victims. Sexual harassment is banned by Title VII of the Civil Rights Act (concerning employees) and Title IX of the Education Amendments of 1972. In addition, various other statutes, constitutional provisions and common law causes of action prohibit sexually harassing conduct. Pacific College enforces these laws among its employees and students. Pacific College 2022-2023 Catalog 57 Pacific College maintains and follows a strict policy prohibiting sexual harassment, in any form, including verbal, nonverbal, physical and visual conduct, and/or reprisal. This policy applies to all employees, students, and others who use the college's facilities. Pacific College does not tolerate sexual harassment of employees or students at the school or in any school -related situation by anyone. If, after a prompt and thorough investigation, it is determined that an employee or student or other person has engaged in sexual harassment, that employee or student or other person will be subject to appropriate corrective action, up to and including discharge or dismissal. Student's Right to Cancel Students have rights to cancel their enrollment at Pacific College during the first seven (7) business days after starting class: 1. A student has the right to cancel the contract for enrollment, including any equipment or other goods and services enclosed in the contract, within the first seven (7) business days following the first day of class. 2. Cancellation shall occur when a student gives the written notice to Pacific College. The written notice of cancellation needs not to be taken in any particular form or however it is expressed, as long as it indicates that a student is no longer wished to be bound by the contract. 3. Cancellation notice can be sent by mail, hand delivery, or email. Students are required to send the cancellation notice to the President of the College. The letter shall direct to: Pacific College Attn: President's Office 3160 Red Hill Ave Costa Mesa, CA 92626 4. The written notice of cancellation, if sent by mail, is effective when it is deposited in the mail addresses to Pacific College and postage is paid. 5. A student has the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance at the first class session or through the seventh day of enrollment, whichever is later. 6. If a student pays for tuition with federal financial aid and private funds, a student will receive the refund on the portion that is paid by private money only. Regulations mandate schools to return any'unearned' portion of federal financial aid fund back to its original source. The school will process the refund within 45 days after receiving the notice of cancellation. 7. Students shall note that Pacific College also reserves the rights to cancel a student's enrollment due to the student's conduct, lack of attendance, or failure to meet academic standards. Student Identification Each nursing student is provided an identification badge which must be worn at all times (above the waist) while the student is attending classes at Pacific College or the clinical site (unless otherwise instructed). 58 2022-2023 Catalog Pacific College Student Services Career Services Pacific College offers career services assistance to students and graduates. Approximately 20 hours of Career Development instruction is available to students prior to entering the workforce. Students receive career counseling directed at initiating a job search, developing a successful strategy, writing a resume, and interviewing techniques. While the College cannot guarantee employment or salary amounts, the mission of the Career Services Department is to bring potential employers together with appropriately skilled graduates. Career Services assistance is available to alumni at no cost. Disability Services Pacific College is committed to providing equal access to all students, including those who qualify as persons with disabilities. While upholding this commitment, the college also expects all students to maintain the high standards of academic achievement and excellence that are essential to the integrity of the college's mission. By advancing these aims, Pacific College ensures that its policies, practices, and procedures conform to federal, state, and local statutes and regulations. To request accommodation for a disability, provide written documentation to the Director of Student Services regarding the nature of your disability and any considerations/ accommodations that may be necessary. Such documentation must: (1) be from an appropriate professional, (2) not be more than twelve months old and, (X) provide a clear understanding of how the student is presently functioning. The school's confidentiality policy provides that only the appropriate school personnel access this information and it is stored in separate, confidential files. Except in instances of health or safety, information concerning the disability, accommodations, or documentation will not be released without written consent. Provide ample time when requesting a reasonable accommodation(s). Requests must be considered and arrangements made prior to the anticipated need for service/support. Pacific College cannot guarantee that appropriate accommodations/services can be put in place without sufficient lead- time to make arrangements. Whenever possible, please provide at least 60 days advance notice. The Director of Student Services makes determinations of reasonable accommodations for students with disabilities. Library and Resource Center The library maintains a variety of books, reference materials, journals, and media that support the school's curriculum. Computers with Internet access are available for students to perform research and school functions. Students have free access to all materials as well as borrowing privileges to the general catalog. Library hours are posted and students have access to support by emailing Library Services: librarian@pacific-college.edu. Students may access online research databases via EBSCO (http://search.ebscohost.com[), a leading provider of premium content through databases. Pacific College student access includes: Academic Search" Elite which contains full text for more than 2,100 journals, with nearly 150 journals include PDF images dating back to 1985. Title list available at: https://www.ebsco.com/products/research-databases/academic-search-elite Alt HealthWatch focuses on the many perspectives of complementary, holistic and integrated approaches to health care and wellness. It offers full text articles for more than 180 international, and often peer -reviewed journals and reports. In addition, there are hundreds of pamphlets, booklets, special reports, original research and book excerpts. Alt HealthWatch features indexing and abstracts going back as far as 1984, and full text going back as far as 1990. Pacific College 2022-2023 Catalog 59 CINAHL® Plus with Full Text which is a research tool for all areas of nursing and allied health literature providing full text for more than 770 journals indexed in CINAHL®. It offers complete coverage of English -language nursing journals and publications from the National League for Nursing and the American Nurses' Association. CINAHL covers nursing, biomedicine, health sciences librarianship, alternative/complementary medicine, consumer health and 17 allied health disciplines. In addition, this authoritative file offers access to health care books, nursing dissertations, selected conference proceedings, standards of practice, educational software, audiovisuals and book chapters. Student Housing Pacific College does not control nor maintain dormitory facilities. Housing is available reasonably near the institution's facilities, but the cost of housing may vary according to a student's needs. Pacific College has no responsibility to find or assist a student in finding housing. 60 2022-2023 Catalog Pacific College General Education General Education prepares students to be independent learners by providing a range of connected learning experiences. Courses are designed to introduce a breadth and depth of knowledge that includes intellectual competency, technological proficiency, global citizenship, and engage in life-long learning. Students will develop essential knowledge and skills that are transferable to future coursework, career goals, and personal development. Student Learning Outcomes Upon successful completion of General Education coursework, students will be able to: 1. Develop the disposition and skills to gather, organize, refine, analyze, and evaluate critically information and ideas in written and oral forms. 2. Develop and express themselves clearly and appropriately in writing for a range of social, academic, and professional contexts and use appropriate writing technologies. Students will be able to listen critically and speak thoughtfully, clearly, and appropriately to a variety of social, academic, and professional audiences. 3. Reason and solve quantitative problems from a wide array of contexts and everyday life situations; understand and create logical arguments supported by quantitative evidence; and clearly communicate those arguments in a variety of formats (e.g., writing, speaking, graphs/tables, and mathematical equations) as appropriate. 4. Understand various institutions (e.g., cultural, political, economic, religious, and educational) and their historical backgrounds, as well as principles of human behavior and social interaction. Academic Programs Master of Science in Nursing - Family Nurse Practitioner Program Description The Master of Science in Nursing, Family Nurse Practitioner (MSN-FNP) program is focused on developing the knowledge and skills necessary to deliver nursing care to persons of all ages across primary care settings, including those in rural and under -served areas. MSN-FNP graduates are prepared for advanced clinical practice that involves individuals and families throughout the lifespan and across the health continuum. The program is designed for working professionals seeking advanced skills in nursing who have already earned a baccalaureate degree in nursing and have worked as an RN. Coursework is completed online and clinical experiences are completed in local primary care settings. The curriculum is consistent with the highest national standards, including guidelines established by the National Organization of Nurse Practitioner Faculties and the American Association of Colleges of Nursing. Program Learning Outcomes Upon successful completion of this program, graduates will be able to: 1. Integrate and translate theory and research from the sciences, humanities and nursing in the delivery of evidence -based nursing practice. 2. Demonstrate leadership skills to improve the quality and safety of health care at the organizational, systems and practice level. 3. Integrate current informatics and health care technologies in nursing practice. Pacific College 2022-2023 Catalog 61 4. Use health policy development process and advocacy strategies to influence positive change in health care delivery. S. Demonstrate inter -professional collaboration for identifying clinical prevention strategies and improving patient and population health outcomes. Family Nurse Practitioner Track Graduates of the Family Nurse Practitioner program are prepared for and eligible to take Family Nurse Practitioner advanced practice certification exams offered by American Academy of Nurse Practitioners National Certification (AANPCB) or American Nurses Credentialing Center (ANCC). FNP graduates have the knowledge and experience to manage healthcare needs of individuals and their family across the life span in a changing health care system. Focus is on health promotion and primary care management of the both the acute and chronically ill patient in rural and urban communities. Program Admission Requirements In addition to fulfilling the Graduate Admission Requirements, an applicant to the Master of Science in Nursing, Family Nurse Practitioner program shall: 1. Provide a statement of professional goals. The Statement is your opportunity to tell faculty what you are planning to do with your career after you finish your master's degree. Your Goal Statement should indicate your understanding of the role of the advanced practice nurse and your impact on the healthcare system and patient population you serve. 2. Provide a resume. 3. Provide three letters of professional reference. References should be from faculty members, professional colleagues, or work supervisors who can evaluate your potential for success in a graduate program. Recommendations from family, friends, other students or co-workers are NOT appropriate. 4. Provide proof of an active, unencumbered Registered Nurse (RN) license from the United States. 5. Provide proof of a current CPR (BLS) certification 6. Program Director Interview. Both the writing style (i.e., grammar, punctuation, spelling, word use) and content of your responses will be used in the overall evaluation of your application to the program. After a preliminary review of your application, you will be contacted to schedule the phone interview. Program Length The Master of Science in Nursing degree program is comprised of 40 semester credits and requires 540 clinical hours. The program is delivered over a period of 96 weeks. Program Requirements Course Title NUR 510 Theoretical Perspectives of Advanced Practice Nursin Units 2 NUR 512 Healthcare Policy, Quality and Safety 2 NUR 514 Advanced Patho h siolo 3 NUR 516 Advanced Nursing Research and Biostatics 3 NUR 518 Advanced Pharmacology 3 NUR 520 Advanced Physical Assessment 3 NUR 530 Princi les of Advanced Practice Nursing 1.5 NUR 531 Advanced Practice Nursing Skills Lab 0.5 NUR 540 Advanced Practice Care of Adult Geriatrics I 2 82 2022-2023 Catalog Pacific College NUR 542 Advanced Practice Care Women's Health 1.5 NUR 544 Advanced Practice Care of Adult Geriatrics II 2 NUR 546 Advanced Practice Care of Pediatrics 1.5 NUR 550 Advanced Practice Care of Families, Rural and Urban Communities and Underserved Populations 1 NUR 596 Culminating Experience 2 Special Courses 12 credit hours and 540 Practicum Hours NUR 543 Advanced Practice Care Clinical 1 (180 hours) 4 NUR 547 Advanced Practice Care Clinical II 180 hours 4 NUR 551 Advanced Practice Care Clinical III 180 hours Total Units 4 40 Graduation Requirements To receive a Master of Science degree in Nursing, Family Nurse Practitioner, students must complete at least 40 semester units as detailed in the table above. Specialty courses require clinical experiences. Career Opportunities and Responsibilities Family nurse practitioners (FNPs) are advanced practice registered nurses who work autonomously or in collaboration with other healthcare professionals to deliver family -focused care. FNPs offer a wide range of healthcare services that revolve around the family unit; from health promotion and disease prevention to direct care and counseling across the lifespan. FNPs are qualified to diagnosis and treat complex health conditions of the body and mind. Their advanced training and education also often qualifies FNPs to serve as hospital and clinic administrators and policy makers. FNPs perform duties that include: • Developing treatment plans for acute and chronic diseases • Educating and guiding patients on disease prevention and healthy lifestyle habits • Understanding the changes in health promotion throughout the aging process • Conducting exams • Performing diagnostic tests and screening evaluations • Managing overall patient care regarding lifestyle and development issues • Emphasizing preventative care and disease management • Prescribing medications FNPs work in doctor's offices, clinics, private homes, schools, hospitals and other institutions. Family nurse practitioners place a strong emphasis on wellness and prevention, but also provide treatment for everything from mild ailments to serious conditions affecting any member of the family. Pacific College 2022-2023 Catalog 63 Bachelor of Science in Business Administration Program Description The Bachelor of Science in Business Administration program provides instruction and application of skills and knowledge that represent the ways in which businesses operate in a competitive and global business environment. Graduates will be equipped with skills that can suit many different positions, industries, and organizations. Coursework is designed to integrate information and theories from management and leadership, accounting, economics, finance, marketing, business law, human resources, ethics, and information systems to develop broadly educated graduates who fully understand how businesses operate and can apply tools and techniques to a wide variety of domestic and international business situations. Program Learning Outcomes Upon successful completion of this program, graduates will be able to: 1. Employ critical thinking skills to evaluate the practical implications of organizational policies, decisions and strategies. 2. Organize ideas and communicate effectively. 3. Identify, research, analyze and solve complex business problems using appropriate technological and analytical tools. 4. Identify and communicate the variety of risks and opportunities of doing business in a global environment. Admission Requirements In addition to fulfilling the Undergraduate Admission Requirements, an applicant to the Bachelor of Science in Business Administration program shall: 1. Have achieved a cumulative grade point average of 2.0 or better in all attempted postsecondary coursework. 2. Complete Online Program Orientation; 3. Complete interview with Program Director Program Length The length of the BSBA program is dependent on the number of units the prospective student is transferring in. Classes are eight weeks in length. Program Requirements Lower -Division Courses Course Title Postsecondary Credit Accepted for Transfer Units 45 COM 100 Human Communications 3 PSY 101 General Psychology 3 MATH 125 Intermediate Algebra 3 ENG 100 College Writing 3 SOC 100 Introduction to Sociology 3 64 2022-2023 Catalog Pacific College Lower Division Courses Total Units Possible 60 Upper -Division General Education Courses Upper -Division Core Courses Course ACC 301 Title Financial Accou ting Sem. Units 3 ACC 302 Managerial Accounting 3 ECN 320 Macroeconomics 3 ECN 330 Microeconomics 3 BUS 420 Business Law 3 CIS 300 Management Information Systems 3 MKT 310 Consumer Behavior 3 MGT 320 Principles of Management 3 MICT 400 Marketing in the New Millennium 3 MGT 340 Organizational Behavior 3 BUS 430 Business Statistics 3 BUS 350 International Business 3 BUS 410 Finance Management 3 BUS 465 Leadership in Business Management 3 BUS 499 Business Capstone Upper -Division • •Total Units Total•' 5 47 1 Graduation Requirements To earn a Bachelor of Science in Business Administration, students must complete at least 120 semester units as follows: up to 60 semester units of postsecondary coursework accepted for transfer credit including up to 15 semester units of lower -division general education courses,13 semester units of upper -division general education courses, and 47 semester units of core program courses. All students must complete all lower and upper -division general education requirements. In the absence of transfer credit, additional courses may be necessary to satisfy total units for the degree. Career Opportunities and Responsibilities Candidates with a BBA degree may be eligible for supervisory and management positions in a variety of organizations. This degree prepares students for a broad spectrum of business positions and opportunities. Pacific College 2022-2023 Catalog 65 Bachelor of Science in Healthcare Administration Program Description The Bachelor of Science in Healthcare Administration is a program designed for professionals seeking entry-level administrative roles in a wide array of healthcare organizations. The program incorporates both theory and practical classes in all aspects of the healthcare industry to provide the student with the managerial skills for positions in a range of healthcare organizations. The program is for individuals who have already earned an associate degree or its equivalent in a healthcare field. Students may transfer credits from prior post -secondary technical education to satisfy the lower -division technical and general education requirements. Students may receive up to 45 semester units of credit for previous college courses in a health care discipline. Program Learning Outcomes The Bachelor of Science in Healthcare Administration is a program designed for professionals seeking entry-level administrative roles in a wide array of healthcare organizations. The program incorporates both theory and practical classes in all aspects of the healthcare industry to provide the student with the managerial skills for positions in a range of healthcare organizations. 1. Identify the components of the healthcare system in the United States and the impact of social, cultural, political, economic and environmental factors have on the organization. 2. Use technology to create, assess, analyze, and interpret healthcare data for effective decision - making. 3. Demonstrate critical thinking skills using principles of accounting, law, financial analysis, human resources, information technology, planning and marketing to solve problems and increase performance in healthcare organizations. 4. Demonstrate the ability to integrate business practices and health sciences to make good ethical decisions, improve performance and become a respected member of the healthcare community. Program Length The length of the BSHCA program is dependent on the number of units the prospective student is transferring in. Classes are eight weeks in length. Program Requirements Lower -Division Courses Course Title Med. Asst., VN, Respiratory Tech, Dental Asst., etc., transfer Units 45 COM 100 Human Communications 3 PSY 101 General Psychology 3 MATH 125 Intermediate Algebra 3 ENG 100 College Writing 3 SOC 100 / 1 1 Introduction to Sociolo 1 1 1 1 3 e l 66 2022-2023 Catalog Pacific College Upper -Division General Education Courses Upper -Division Core Courses HCA 300 1 Introduction to Health Policy Units 3 HCA 301 Crisis Management 3 HCA 302 Legal and Ethical Practice 3 HCA 305 Patient Care and Education 3 HCA 325 Health Information Technology Management 3 HCA 335 Healthcare Organization and Management 3 HCA 405 Healthcare Economics 3 HCA 410 Financial Accounting for Healthcare 3 HCA 415 Managed Care and Health Insurance 3 HCA 420 Cost ManagementZProfitability 3 HCA 425 Healthcare Marketing 3 HCA 440 Human Resources 3 HCA 450 Current Topics in Public Policy 3 HCA 465 Leadership and Change in Healthcare Administration 3 HCA 499 Capstone in Healthcare Administration ,.Upper7Division Program1, Total 5 1 Graduation Requirements To earn a Bachelor of Science degree in Healthcare Administration students must complete at least 120 semester units as follows: up to 45 semester credits of technical courses accepted for transfer credit,15 semester credits of lower -division general education courses, 12 semester units of upper -division general education courses, and 47 semester units of Health Care Administration core courses. All students must complete all lower and upper -division general education requirements. In the absence of transfer credit, additional courses may be necessary to satisfy total units for the degree. Pacific College 2022-2023 Catalog 67 Career Opportunities and Responsibilities Employment as an administrator in the healthcare profession can be found in hospitals, group physician practices, public and private primary care clinics, dental offices, optometrist's offices, nursing homes, senior living centers, outpatient care centers/day surgery centers, mental health organizations, rehabilitation centers, ambulance companies. Administrators are either specialists in charge of a specific clinical department or generalists who manage an entire facility or system. They operate in a dynamic and politically charged environment characterized by rapidly changing regulatory standards, constantly evolving medical technology and practices and dynamic business realities. 68 2022-2023 Catalog Pacific College Bachelor of Science in Nursing (RN-to-BSN Completion) Program Description The Bachelor of Science in Nursing (BSN) program is designed for a person who is currently a Registered Nurse and is seeking to complete the requirements to earn a Bachelor of Science degree. The curriculum provides registered nurses with a better understanding of the ethical, cultural, political, economic, and social issues that affect patients and influence healthcare delivery. Critical thinking, leadership, management, research, physical assessment, and health promotion across a variety of community -based healthcare settings is emphasized in the program. Philosophy The philosophy of the Pacific College Nursing Department is to design holistic evidence -based programs that create a culture of inquiry promoting the utilization of critical reasoning, technical and leadership skills to provide safe, quality patient care in a diverse world. Program Learning Outcomes Upon successful completion of the Bachelor of Science in Nursing Program, the graduate will be able to: 1. Integrate the knowledge and values learned from a liberal education with the practical skills of nursing and apply them to safe nursing care. 2. Demonstrate written, verbal, non-verbal, and emerging technology methods to communicate effectively across lifespan, culture, and members of the healthcare team. 3. Identify the roles, traits, and contributions of the nurse in leadership, management, accountability, and ethics in healthcare organizations across the continuum of care. 4. Demonstrate critical thinking skills used to analyze current nursing research and apply it to evidence -based nursing practice to make collaborative decisions about safe patient care. S. Develop nursing professionals to practice within a legal/ethical framework that is responsive to the needs of the profession, community, and self. The student learning outcomes were developed based on professional nursing standards and guidelines from the following sources: • AACN Essentials of Baccalaureate Education for Professional Nursing Practice • CCNE Standards for Accreditation of Baccalaureate and Graduate Nursing Programs • Quality and Safety Education for Nurses Core Competencies (QSEN) • Institute of Medicine (I0M) • California Nurse Practice Act • Public Health Nursing: Scope and Standards of Practice • American Nurses Association Standards of Professional Practice and Performance • ANA Nursing Administration Scope and Standards of Practice Pacific College 2022-2023 Catalog 69 Program Admission Requirements In addition to fulfilling the Undergraduate Admission Requirements, an applicant to the RN-to-BSN Completion program shall: • Provide proof of an active, unencumbered Registered Nurse (RN) license from the United States. Applicants awaiting their licensure exam may be admitted if they meet all other admission criteria, but must provide proof of licensure by the time they complete 12 semester credits. • Submit official academic transcripts from a state Board of Nursing approved Registered Nursing program showing the conferred nursing degree or meet equivalency requirements determined by program leadership. Applicants can be provisionally accepted by providing unofficial transcripts. Official academic transcripts which meet the admission requirements must be received by the time the provisionally accepted candidate completes 12 semester credits. • Have achieved a grade point average of 2.50 or the equivalent in the basic nursing program. • Complete Online Program Orientation. • Complete interview with Program Leadership. Program Length The BSN Completion program requires 49 semester units and a student enrolled full-time may complete the program in 1.5 years. Program Requirements Course GE 301 Title Technological Impact on Society3 Sem Units GE 302 Working Around the World 3 GE 330 Communication for the Workplace 3 NUR 330 Principles of Nursing 3 NUR 340 Health Assessment, Education and Promotion 4 NUR 410 Patho harmacolo y 4 NUR 425 Community Health Nursing 5 NUR 427 Evidence -Based Practice 3 NUR 430 Transformational Leadership 4 NUR 435 Nursing Education and Promotion 2 NUR 440 Organizational Behavior 4 NUR 445 Nursing Seminar 3 NUR 455 Nursing in the Geriatric Population 3 NUR 495 Nursing Management Nursing Units 3 47 Nursing Elective Courses (2 credits required) 70 2022-2023 Catalog Pacific College Graduation Requirements To receive a Bachelor of Science in Nursing (BSN), students must complete at least 120 semester units; 27 of which must be completed while enrolled at Pacific College, a minimum of 49 of which must be completed at the upper -division level, and the general education requirements. A maximum of 71 semester units of lower division credit may be allowed for courses a registered nurse who is a graduate of a three-year hospital nursing school. Up to 15 semester units may be granted for academically equivalent coursework. Career Opportunities and Occupational Duties Candidates with a BSN degree may be eligible for supervisory and management positions at hospitals and managed care facilities. A BSN is also a prerequisite for admission to graduate nursing programs in research, consulting, teaching, or clinical specialization. Pacific College 2022-2023 Catalog 71 Associate of Science in Nursing (Registered Nursing) Program Description The Associate of Science in Nursing (ADN) pre-licensure program is designed to provide an associate degree in two years. The curriculum provides the student with a greater understanding of how health impacts patients and how their care impacts the healthcare delivery system. Students will learn a multisystem approach to care using QSEN principles. Students will develop critical thinking and compassionate care. The pre-licensure nursing program builds on the college and school mission by preparing students to successfully take the National Council Licensure Examination - Registered Nurse (NCLEX). The program is responsive to the changing needs of the community, is accessible to students seeking academic progression, and is representative of the diversity of the college community. Program Learning Outcomes The program outcomes reflect the mission, philosophy, and QSEN conceptual framework which is threaded throughout the curriculum. The nursing graduates of Pacific College will be prepared in all domains i.e., cognitive, psychomotor and affective. These students will develop critical thinking skills and adopt a lifelong learning approach that facilitates and values the need for continuous quality improvement and evaluation. This integrated approach elevates these standards by utilizing QSEN to improve patient outcomes. 1. Graduates will apply the nursing process through critical thinking and professional nursing judgment to provide and evaluate nursing care in acute and long-term care, and community settings at the entry-level practice. 2. Graduates will utilize the standards of nursing practice to perform and apply their application to the discipline of nursing and its essential relationship to evidence -based nursing practice. 3. Graduates will function within the specific professional nursing roles to provide care, coordinate care, deliver health education, and advocate for individuals, families, groups, and communities. 4. Graduates will practice within the ethical, legal, and regulatory framework of professional nursing practice. Program Admission Requirements In addition to fulfilling the Undergraduate Admission Requirements, an applicant to the Registered Nursing program shall: 1. Demonstrate all pre -requisite courses are completed with satisfactory grades; science courses must be completed with a course grade of `B' or better and no older than five years. 2. Pass the program entrance assessment "Test of Essential Academic Skills (TEAS)" with a composite score of seventy percent (70%) or greater. 3. Complete a background screening and drug panel to determine eligibility to participate in clinical activities. 4. Submit current professional resume. S. Submit two letters of reference; one professional and one academic. 6. Submit a personal statement or essay response to a prompt. 7. Complete an interview with the Program Director or designee. 72 2022-2023 Catalog Pacific College Program Requirements Pre -Requisite Course Requirements Course Title Clock Sem Hours Units BIOL 225 General Human Anatomy with Laboratory 1078 4 BIOL 226 Human Physiology with Laboratory 4 BIOL 227 Medical Microbiology with Laboratory 4 COM 100 Human Communication 3 ENG 100 College Writing 45 3 MATH 125 Intermediate Algebra 45 3 Hours and Units 459 21 Co -Requisite Course Requirements Pacific College 2022-2023 Catalog 73 Nursing Course Requirements Course NUR 101 Title Fundamentals: Care of Adult and Older Adult � Hoursck Sem NUR 101-C Clinical 4 NUR 102 Intermediate Medical -Surgical Nursing r48 3 NUR 102-C Clinical 4 NUR 103 Child and Family Nursing 2 NUR 103-C Clinical 96 2 NUR 104 Maternal Child Nursing 32 2 NUR 104-C Clinical 96 2 NUR 105 Mental Health and Gero-Psychiatric Nursing 32 2 NUR 105-C Clinical 96 2 NUR 106 Advanced Medical -Surgical Nursing 48 3 NUR 106-C Clinical 192 4 NUR 107 Transition to Professional Practice 32 2 NUR 108 Introduction to Pharmacology Hours and Units 32 :: 2 38 Registered Nursing courses are converted to semester credits at a rate of 16 lecture clock hours to one semester credit and 48 clinical clock hours to one semester credit. LVN-ADN Transitional Pathway and Advanced Placement Pacific College provides an LVN advanced placement option in the program. Eligible applicants may apply to challenge ADN courses if they meet the following criteria: Maintenance of an active unencumbered LVN/LPN license from a jurisdiction recognized by the National Council of State Boards of Nursing (NCSBN), have completed at least one-year of direct patient care experience working as an LVN, and other admission requirements of the program. Each challenged course includes three required sections: a course -specific exam, a med math competency exam, and skills competency. All three sections must have a passing grade to earn credit for the course. Military Personnel Advanced Placement In accordance with Senate Bill 466, the California Board of Registered Nursing (BRN) regulations, and Pacific College undergraduate education policies, individuals who present with relevant military education and experience equal to but not limited to Basic Medical Technician Corpsman or Medic are eligible for advanced placement in the Associate Degree in Nursing (ADN) program. All nursing courses can be challenged; however, individuals must have prior relevant education and experience that meet the specific requirements of each course. Each challenged course includes three required sections: a course - specific exam, a med math competency exam, and skills competency. All three sections must have a 74 2022-2023 Catalog Pacific College passing grade to earn credit for the course. LVN-RN 30-Unit Non -degree Option Pacific College offers a thirty (30)-semester unit option for licensed vocational nurses in California to become eligible to apply for RN licensure in accordance with California Regulation 1429 (a) (b) and (c). Applicants must convey their intent to enroll in this option at the time of application and present an unencumbered LVN license. Students who are considering this option need to be aware of the following: This is a non -degree option. Students will not earn any credential upon program completion. Most other states do not recognize California's 30-Unit option and will not issue a Registered Nurse License. Students who complete this 30-Unit option may find it difficult to advance their degrees should they want to complete an RN-BSN or RN-MSN. Refer to BRN website for details: https:Ilrn.ca.gov/careerslsteps.shtml. LVN-RN 30-Unit Option Required Courses BIOL 226 Title Human Physiology with Laboratory ' ck HoursCourse 108 Sem 4 BIOL 227 Medical Microbiology with Laboratory 108 4 NUR 098 LVN Role Transition to Registered Nurse 48 3 NUR 098-L Laboratory 144 3 NUR 105 Mental Health and Gero-Psychiatric Nursing 32 2 NUR 105-C Clinical 96 2 NUR 106 Advanced Medical -Surgical Nursing 48 3 NUR 106-C Clinical 192 4 NUR 107 Transition to Professional Practice 32 2 NUR 108 Introduction to Pharmacology Hours and Units 32 I 2 29 *Starting January 2023 in -person labs will be required. Online labs completed before January 2023 will be honored. Online labs may be considered on a case -by -case basis. Transfer Credits: Applicants may request that general education credits earned at another nationally or regionally accredited college be evaluated for transfer to the ADN program. Core nursing courses from other nursing programs will not be accepted by Pacific College for transfer credit. Pacific College 2022-2023 Catalog 75 State Licensure Requirements Graduates of the Registered Nursing program must meet the licensure requirements of the Board of Registered Nursing (BRN) in order to practice in California including: • Appropriate Fees paid to Board of Registered Nursing at time of online application submission. • Completed "Application for Licensure by Examination" submitted online using BreEZe account. • Completed fingerprints using either the Live Scan Process or the Applicant Fingerprint Card (Hard Card) processing method. • If applicable: Completed "Request for Accommodation of Disabilities" form(s). • Transcripts sent directly from your school of nursing. • If applicable: Documents and/or letters explaining prior convictions or disciplinary action and attesting to your rehabilitation as directed in the "Section 11: Reporting Prior Discipline Against Licenses". Further details of Registered Nursing licensure requirements in California are available online at: httl2s:/Irn.ca.gov/al2l2licants/index.shtml. State Boards of Nursing in many states require graduation from an approved school of nursing. Please be aware that if you are deemed eligible for licensure in California using another method of qualifying (i.e., military experience or equivalent education and experience) you may not be eligible for licensure by endorsement in other states. Registered Nursing graduates intending to practice in another state must meet licensing requirements in that state prior to practice. Details of licensing requirements can be found on each state's governing nursing board's website. 76 2022-2023 Catalog Pacific College Associate of Science in Vocational Nursing Program Description A Licensed Vocational Nurse is an essential member of the healthcare team. Licensed Vocational Nurses provide care under the direct supervision of Physicians or Registered Nurses. Patient care includes bedside care, prepare and give injections, monitor equipment, record vital signs, dress wounds, and provide patient comfort. Licensed Vocational Nurses are employed in various healthcare settings such as acute medical/surgical hospitals, convalescent hospitals (long-term care, skilled nursing), home healthcare agencies, outpatient clinics, doctor's offices, ambulatory surgery centers, dialysis centers, blood banks, psychiatric hospitals, and correctional facilities. This program will provide students with theory and clinical learning experiences meeting the educational requirements to apply for Vocational Nurse Licensure in the State of California. Upon satisfactory completion of all Vocational Nursing courses and the specified general education requirements, the student will have earned an Associate of Science in Vocational Nursing. Program Learning Outcomes The program outcome of Pacific College Vocational Nursing program reflects the mission, philosophy, and conceptual framework of program. The VN graduate of Pacific College must be equipped with knowledge, skills, and attitudes necessary to continuously improve the quality and safety of the health care systems where they work. 1. Graduates will display competency of knowledge, skills and attitude necessary to pass the NCLEX- PN and work as an LVN; 2. Graduates will develop critical thinking skills and provide quality and safe nursing care where they work; 3. Graduates will be able to utilize psychosocial and physiological integrity, and promote evidence - based nursing practice. 4. Graduates will demonstrate good communicational skills and respect diversity and culture where they work. Admission Requirements In addition to fulfilling the Undergraduate Admission Requirements, an applicant to the Vocational Nursing program shall: 1. Complete a background screening to determine eligibility to participate in clinical activities. 2. Complete health screening requirements and furnish evidence to determine eligibility to participate clinical activities. 3. Complete an interview with the Program Director or designee. Refer to Student Handbook for more information. Background Screening A background screening may include, but is not limited to: • Name verification including prior names or aliases • Social Security Number verification • Address verification for the past seven (7) years • Excluded Parties List System (EPLS) search • Felony and misdemeanor criminal record search Pacific College 2022-2023 Catalog 77 Office of Inspector General (OIG) search Sex offender search This screening is not a replacement for a background screening required during application for state licensure. Nursing students must have a clear background screening in order to participate in clinical placement(s). Participation at clinical facilities may be denied dependent on the type and severity of the offenses appearing in the background report. Should infractions appear in the background screening, the student will be responsible for providing documentation of corrective action. A finding on a background screening does not necessarily negate enrollment at Pacific College, as each situation will be reviewed and evaluated on a case -by -case basis. If the student is found to be ineligible for participation in clinical activities, s/he will be required to withdraw from the program, and will be financially responsible for all charges incurred as stated in the withdrawal policy. It is the student's responsibility to notify the Director of Nursing of any infractions occurring during the program. Live Scan Fingerprinting Requirements The student may be asked to complete Live Scan Fingerprinting as part of clinical facility requirement. A student whose fingerprinting result is not clear will not be eligible to participate in the clinical rotation; it is the student's responsibility to clear his/her record in order to participate in clinical activities or obtain state licensure. Alive scan fingerprinting completed during enrollment does not replace the live scan fingerprinting required during application for state licensure. Notice of Misdemeanor and Felony Convictions The college does not believe that students should make an investment of time and money before knowing if they are able to secure employment in their chosen field based on convictions. Applicants with misdemeanor or felony convictions should meet with the Program Director to determine their eligibility for employment in the field. Prospective students are required to disclose any information related to convictions to the admission advisor. Health Requirements The VN student must have the physical and psychosocial capacity to perform the duties and responsibilities of a student vocational nurse throughout the program. Refer to Vocational Nursing Student Handbook for more information. Class Size The class size for Vocational Nursing program is approved by Board of Vocational Nursing and Psychiatric Technicians (BVNPT). Although actual class size may vary, the maximum number of students per class is 45. The maximum number of students per clinical group is 15; however, certain clinical facilities may specify a fewer number of students per rotation. Program Length The program requires completion of Vocational Nursing courses which have 1668 hours (65 semester units) and five general education classes which have 225 hours (15 semester units). 78 2022-2023 Catalog Pacific College Nursing Course Requirements Course VN 110 Title Fundamentals Clock Hours 154 Sem Units 10 VN 110-C Fundamentals Clinical 206 4.5 VN 120 Medical/Surgical 1 & Introduction to Pediatrics 136 9 VN 120-C Medical/Surgical 1 & Introduction to Pediatrics Clinical 192 4 VN 130 Medical/Surgical 2 120 8 VN 130-C Medical/Surgical 2 Clinical 232 5 VN 140 Medical/Surgical 3 & Maternity 108 7 VN 140-C Medical/Surgical 3 & Maternity Clinical 216 5 VN 150 Medical/Surgical 4, Pediatrics, Leadership & Mental Health 128 8.5 VN 150-C Medical/Surgical 4, Pediatrics, Leadership... Clinical Total Hours and Units 176 66: 4 65 General Education Course Requirements Course Title Clock Sem Hours Units COM 100 Human Communications 3 ENG 100 College Writing 3 MATH 125 Intermediate Algebra :4S 3 PSY 101 General Psychology 3SOC 100 Introduction to Sociology 3 GE Hours and Units J 225 15 Total ProgramTotal :' :I Equipment Throughout the training program students will use various types of equipment in the skills lab and in the clinical setting. Examples of such equipment include but are not limited to anatomical torso and organ models, basins, bedpans, computers, crutches, glucometers, hospital beds, anatomical mannequins, restraints, skeleton models, sphygmomanometers, stethoscopes, thermometers, wheelchairs, and walkers. Students will be taught on the proper use of this equipment. Once taught, student's proficiency in the use of this equipment is required. Class/Clinical Schedule Students are given schedule at the beginning of a term. The schedule is a working document. It is subject to change depending on the feasibility of learning, availability of resources, availability of clinical facilities, and other reasons. Pacific College 2022-2023 Catalog 79 Theory classes are held at Pacific College campuses. Classroom assignments may be changed any time. Theory instructors may require students to follow a seat plan which may be changed any time. Clinical rotations may be scheduled for 8 or 12 hours per day and cannot be modified without approval from the Program Director. Clinical facility assignments are determined by the VN faculty and, ultimately, by the VN Program Director. Clinical rotations may be held in the morning, afternoon, or at night. Facility orientation may be required on a date other than the regular schedule. Students may be given a choice for a clinical facility assignment. The student may request for a change of clinical facility assignment. The college employs clinical placement coordinators who endeavor to maintain scheduling with minimal deviations and send notices to students for anticipated changes. Last minute changes and cancellations may be possible. The hours missed during cancellations will have to be made up at another date. Students may be removed at a clinical facility at any time and sent to the skills lab to continue the clinical schedule. Students may be refused by a clinical facility because of behavioral or competency issues. Travel Requirements Students are required to travel to clinical facilities to complete the required clinical hours. Clinical facility locations vary and may be beyond 50-mile radius from the campus where the student is taking theory classes. Students based on satellite campuses are required to travel to the Costa Mesa Main Campus to complete academic requirements. Students are responsible for finding means of transport and cannot use lack of means for transport as excuse to completely or partially miss a class or clinical rotation. Graduation Requirements An Associate of Science degree in Vocational Nursing will be awarded upon completion of all the specified courses of the Associate of Science Degree in Vocational Nursing program. Students must meet all general education requirements with a grade of 'C' or higher. Students must also complete all Vocational Nursing courses with a minimum grade of 75. Students must also meet all applicable clinical, administrative, clerical, classroom and laboratory skill proficiency standards, and must satisfactorily perform the applicable clinical or practical hands-on portion of their training. Refer to Vocational Nursing Student Handbook for more information. State Licensure Requirements Graduates of the Vocational Nursing program must meet the Licensure requirements of the Board of Vocational Nursing and Psychiatric Technicians (BVNPT) in order to practice in California: 1. Minimum Age -17 Years. 2. Completion of the 12th Grade of schooling or its equivalent (furnish proof). 3. Complete and sign the "Application for Vocational Nurse Licensure". 4. Submit the required Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) fingerprints. Note: A License will not be issued until BVNPT receives the background information from DOJ. 5. Attach the appropriate nonrefundable fee made payable to the "BVNPT". 6. Successful completion of a written examination titled the National Council Licensing Examination for Practical (Vocational) Nursing (NCLEX) or the National League for Nursing Test Pool Practical Nursing Examination (NLN). A passing score on a Registered Nurse examination will not satisfy this requirement. 7. When the requirements of Steps 1-6 have been met, the Board will advise you of the Initial License Fee to be paid. This fee is in addition to the application fee. It takes 4-6 weeks to process your license. 80 2022-2023 Catalog Pacific College Further details of Vocational Nursing licensure requirements in California are available online at: https://www.bvnpt.ca.gov/applicants/summary vn.shtml. State Boards of Nursing in many states require graduation from an approved school of nursing. Please be aware that if you are deemed eligible for licensure in California using another method of qualifying (i.e., military experience or equivalent education and experience) you may not be eligible for licensure by endorsement in other states. Vocational Nursing graduates intending to practice in another state must meet licensing requirements in that state prior to practice. Details of licensing requirements can be found on each state's governing nursing board's website. Career Opportunities and Occupational Duties The primary focus for a Vocational Nurse is restoration of health. The scope of this care ranges from detection of illness to rehabilitation and patient teaching during recovery. Duties and responsibilities include direct patient care, the administration of medication, and the application of procedures and treatments. Vocational Nurses work with a wide variety of people ranging from children to the elderly in a wide variety of medical setting such as the medical office, acute care hospitals and medical centers, skilled nursing facilities, out -patient centers, and private and government health care agencies. Upon successful completion of the program and upon successfully passing the State of California Vocational Nursing Licensure Exam, the student will be eligible to work in an entry-level position as a License Vocational Nurse. Vocational Nursing Student Handbook Students of Vocational Nursing diploma program are given VN Student Handbook. Stipulations in the VN Student Handbook supersede the stipulations of this catalog. Diploma in Vocational Nursing Students may elect to enroll in the Diploma in Vocational Nursing program; the same admission and entrance requirements apply for the Diploma program. Students in the Diploma program enroll only in the classes listed below. Upon successful completion the student will receive the Vocational Nursing Diploma. To become a Licensed Vocational Nurse, students must successfully pass the NCLEX exam. Pacific College 2022-2023 Catalog 81 Vocational Nursing Diploma Program Requirements VN 110 Title Fundamentals � ck HoursCourse 154 Sem 10 VN 110-C Fundamentals Clinical 206 4.5 VN 120 Medical/Surgical 1 & Introduction to Pediatrics 136 9 VN 120 C Medical/Surgical 1 & Introduction to Pediatrics Clinical 192 4 VN 130 Medical/Surgical 2 120 8 VN 130-C Medical/Surgical 2 Clinical 232 5 VN 140 Medical/Surgical 3 & Maternity 108 7 VN 140-C Medical/Surgical 3 & Maternity Clinical 216 5 VN 150 Medical/Surgical 4, Pediatrics, Leadership & Mental Health 128 8.5 VN 150-C Medical/Surgical 4, Pediatrics, Leadership... Clinical Total Hours and Units 176 ..: 4 65 82 2022-2023 Catalog Pacific College Course Information Course Numbering Pacific College courses follow this basic course numbering system: Number Range 100 - 299 Undergraduate, lower -division courses 300 - 499 Undergraduate, upper -division courses 500 - 699 Graduate -level courses Course Prefixes Course Prefix Definition ACC Accounting ALH Allied Health BIOL Biological Sciences BUS Business CIS Computer Information Systems COM Communications ECN Economics ENG English GE General Education HCA Healthcare Administration ISC Information Systems Cybersecurity MATH Mathematics MGT Management MKT Marketing NUR Nursing PSY Psychology SOC Sociology VN Vocational Nursing Pacific College 2022-2023 Catalog 83 Course Descriptions ACC 200. Financial Accounting 3 credits A survey of basic accounting theory and the application of accounting principles, this course includes the recording and summarization of business transactions in the form of financial statements under the rules of generally accepted accounting principles (GAAP). It is designed for students have little or no prior knowledge of financial accounting. ACC 301. Financial Accounting 3 credits This course covers development and application of financial accounting concepts and generally accepted accounting principles. Student will be able to prepare financial statements, accounting for changes in accounting principles. ACC 302. Managerial Accounting 3 credits This course is designed to help students build skills in strategic financial management, performance management, and risk management. Major topics include financial statements, product costing, budgeting, cost -volume -profit relationship, and planning and control. ALH 100. Introduction to Allied Health 3 credits This class is designed as a preparatory class for allied health students. The course will begin development of skills needed to succeed in a patient centered health care curriculum where students must be able to assimilate knowledge and apply it in a medical environment. The course will provide students with behavioral and problem solving tools to develop personal and professional strategies for success in the health care field. ALH 300. Allied Health Independent Study 0.5 - 4 credits Semester hours: 7.5 - 60 depending on units attempted. This course is designed for capable students enrolled in an allied health program or options of the program who wish to increase their knowledge and experience in applied areas of patient care or administration. Students will participate in independent study on assigned areas under staff supervision. Variable Unit Class. May be taken for credit 4 times. BIOL 225. General Human Anatomy 4 credits - 54 lecture hours, 54 laboratory hours This course presents a systemic approach to the study of the human body. Lecture presentation begins with an introduction of anatomical terminology and an overview of cellular processes and tissue classification. Students then learn the gross and microscopic anatomy of the following systems: integumentary, skeletal, muscular, nervous, circulatory, respiratory, digestive, urinary, and reproductive. The laboratory component of the course generally parallels and reinforces lecture concepts through the use of models, histological slides, skeletal materials and cadaver demonstration. BIOL 226. General Human Physiology 4 credits - 54 lecture hours, 54 laboratory hours This course is designed to provide students with an understanding of the function and regulation of the human body and physiological integration of the organ systems to maintain homeostasis. Course content will include neural and hormonal homeostatic control mechanisms, as well as study of the musculoskeletal, circulatory, respiratory, digestive, urinary, immune, reproductive, and endocrine organ systems. The basic mechanisms underlying human life processes and important diseases affecting normal human function will be studied. Prerequisite Class: Human Anatomy or successful completion of the chemistry pre -test. BIOL 227. Medical Microbiology 4 credits - 54 lecture hours, 54 laboratory hours This course presents information regarding the world of microorganisms, to include bacteriology, mycology, virology and the study of protozoa. There is a focus on the structure, biology, and genetics of microbes in relation to human disease and the immune system. Basic aspects of microbiology including sterilization, disinfection, and action of antimicrobial chemotherapeutic agents, concepts of infection and immunity and the study of certain selected infectious agents are covered. BUS 350. International Business 3 credits The course examines global economies and markets, such as business customs, multinational businesses and foreign trade practices. Students also study foreign business environments, cultural dynamics, economic developments and political impacts on foreign businesses. 84 2022-2023 Catalog Pacific College BUS 410. Finance Management 3 credits Students discuss the financial manager's role within a company, including financing decisions, investing decisions and risk/return tradeoffs. Additional topics include stock valuation, cash flow valuation and project evaluation criteria. BUS 420. Business Law 3 credits The course provides the student with foundational information about the U.S. legal system and dispute resolution, and their impact on business. The major content areas will include general principles of law, the relationship of business and the U.S. Constitution, state and federal legal systems, the relationship between law and ethics, contracts, sales, torts, agency law, intellectual property, and business law in the global context. BUS 430. Business Statistics 3 credits The course covers descriptive statistics, probability, discrete and continuous random variables, estimation, hypothesis testing, and regression analysis. The course emphasizes statistics to solve management problems. BUS 465. Leadership in Business Management 3 credits This course provides students with experience in decision - making, conflict resolution and management. Students will focus on effective business strategies, diversity, and the power of influence, leadership opportunities and ethics. BUS 499. Business Capstone 5 credits Students will create a small business from ideation to creation, creating a functional business plan and docket along the way. All work will be done with real world data and scenarios. CIS 100. Computer Information Systems 3 credits This course provides the essentials of computer software applications including e-mail, spreadsheet, database, presentation, and word processing software. Students will also learn to use electronic library resources to perform research and format research papers. CIS 300. Management information Systems 3 credits Learn about the components of business information systems, with an emphasis on data transmission, management information software, and the ways that businesses manage data. COM 100. Human Communication 3 credits This course is to help students to understand the principles of communication theory and to begin to put them into practice. Students will learn skills and techniques essential to effective communication in settings that include: intrapersonal (with oneself), interpersonal (face-to-face), small -group (Face-to-face with a few), and public speaking (one to many). Students will apply these skills and techniques through practical exercises that can be incorporated into daily life. Communication develops maturity and experience relationships that run more smoothly, and become more meaningful. Students will learn to function more effectively and assertively in public and work environments and develop a newfound ability to speak effectively. ECN 200. Principles of Economics 3 credits This course provides an introduction to macro and micro economic analysis. This course will focus on the structure and operation of the American economy, as well as, the basic structure of the United States economic system, and interrelationships within this structure. This course includes national income accounting, employment theory, business cycles, fiscal and monetary policy and economic growth, study of supply and demand and resource pricing and allocation. ECN 320. Macroeconomics 3 credits Macroeconomics applies the basic principles of economics to whole economic systems and the relationships among sectors of the economy and internationally. Topics include unemployment, inflation, national income and employment theory, government expenditures and taxation, the role of the banking system, and monetary and fiscal policies. Pacific College 2022-2023 Catalog 85 ECN 330. Microeconomics 3 credits This course introduces microeconomic concepts and analysis, supply and demand analysis, theories of the firm and individual behavior, competition and monopoly, and welfare economics. Students will also be introduced to the use of microeconomic applications to address problems in current economic policy. ENG 100. College Writing 3 credits This course stresses the principles and practice of written communication, with an emphasis on reading and writing expository essays and on research skills. It is designed to develop reading, critical thinking, and writing strategies necessary for academic success. GE 300. Computer Information Systems 3 credits This course provides a working knowledge of microcomputers, microcomputer operating systems, and computer applications used in the workplace. The focus of this course is on productivity software applications and professional behavior in computing, including word processing, spreadsheets, databases, presentation graphics, and business -oriented utilization of the Internet. GE 301. Technological Impact on Society 3 credits This course provides a framework for understanding the ways in which human societies transform themselves through technological innovation. Ethical questions concerning the social effects of technological change are presented and discussed. GE 302. Working Around the World 3 credits This course is an examination of the effects that religion, language and culture, political structure, economics, and physical environment have on the development of the workplace and people's perceptions of work, occupations, and working conditions. GE 303. Ethical Decision Making and Toxic Leadership 3 credits This course provides students with a self -assessment, tools, and techniques to make ethical decisions in the modern world. Students will learn how to identify and reduce toxic leadership within an organization. GE 304. Professional Speaking in Business 3 credits This course is designed to focus on developing communication skills in different types of presentation styles for business. Students develop small group and interpersonal communication skills. Students also develop problem solving, team management and leadership skills for work -related situations. GE 330. Communication for the Workplace 3 credits Development of an understanding of what is needed and meant by workplace literacy and what can be done to improve the basic skills and literacy for working employees. Course content includes principles of effective writing and oral communication for education and the workplace, extensive practice in various forms of writing for the workplace, the methodology of teaching communication skills to employees, and case studies of workplace reports, negotiations, and oral presentations. HCA 300. Introduction to Health Policy 3 credits An overview of the U.S. health care system, its components, and the policy challenges created by its organization. The focus is on the major health policy institutions and important issues that cut across institutions, including private insurers and the federal/state financing programs (Medicare and Medicaid/SCHIP). Disparities in access to care, the role of pharmaceuticals in health care and the pricing and regulation of the pharmaceutical industry, the quality of care, the challenges of long-term care and the aging of the population, and the drivers of cost growth will be discussed. HCA 301. Crisis Management/Regulatory Compliance 3 credits This course examines crisis management and methods of managing risk in healthcare organizations. The topics include comprehensive emergency management, public and private roles and partnerships for emergency and crisis management, the risk management process, strategic crisis management, contingency planning, training and exercises, emergency response, business continuity and recovery, the role of the crisis management team, and crisis communication. 86 2022-2023 Catalog Pacific College HCA 302. Legal and Ethical Practice 3 credits Introduction to biomedical and healthcare ethics from an administrative perspective. Students learn to integrate ethical and legal aspects into administrative decision - making. Topics include a wide range of subjects to help students understand how healthcare professionals and consumers make difficult healthcare choices. The course will also focus on the regulatory and business issues essential to representing healthcare professionals and organizations including laws that specifically regulate the internal structure of healthcare organizations and the relationships between healthcare providers. HCA 305. Patient Care and Education 3 credits An overview of the comprehensive health assessment, including the physical, psychological, social, functional, and environmental aspects of health. The process of data collection, interpretation, documentation, and dissemination of assessment data will also be addressed. Communication, health histories, and psych000ccal impacts will also be explored in the development of holistic health assessment skills. HCA 325. Health Information Technology Management 3 credits An introductory course for non -information management students covering the history of healthcare informatics, current issues, basic informatics concepts, and health information management applications. Topics include HIPAA and other legislation, application of electronic health records, and other clinical and administrative applications of health information systems. HCA 335. Healthcare Organization and Management 3 credits The design and behavior of healthcare organizations. It provides an overview of the various forces and elements that shape the way healthcare is delivered and received in the United States. Managerial issues of motivation, leadership, work design, communication, conflict resolution and negotiations will be discussed as well as how healthcare organizations manage change, acquire resources and engage in strategy planning. HCA 405. Healthcare Economics 3 credits An examination of the application of both micro and macro- economic principles to the healthcare industry. This course focuses on healthcare demand, healthcare supply behavior, financial healthcare, public health insurance and issues of economic measurement, i.e., cost benefit analysis and cost effectiveness analysis. HCA 410. Financial Accounting for Healthcare 3 credits This course is designed to give healthcare -based non- financial managers and students a general understanding and practical application of accounting, its processes and terminology, and the budgeting process related to the healthcare environment. HCA 415. Managed Care and Health Insurance 3 credits A broad study of health insurance and reimbursement methods used in various healthcare settings, including a focus on managed care settings. Students will learn effective techniques for managing departments that provide this function and how major insurance programs and federal health care legislation play a major role in this process. HCA 420. Cost Management/Profitability 3 credits This course covers the unique structure and process of financial management in healthcare organizations. Students learn to examine and understand statements of profit and loss, balance sheets and cash now statements in order to make administrative decisions regarding operations and resource allocation. HCA 425. Healthcare Marketing 3 credits An examination of the role and function of marketing and strategy development in healthcare organizations. Marketing concepts including market research, segmentation, branding and advertising are reviewed. Strategy development includes the role of vision and mission, internal and external assessment, developing strategic initiatives, tactical planning and strategic execution. HCA 440. Human Resources 3 credits An overview of the principles and practices of human resource management in health services organizations. Attention is given to personnel management, major factors in personnel problems and labor relations, and the organization and diversity of personnel work including job analysis, recruitment and retention, selection and placement, training and development, performance appraisal and compensation for an effective team. The regulatory and corporate environments, legal and economic factors, and organizational strategy as they impact human resource Pacific College 2022-2023 Catalog 87 management are discussed. HCA 450. Current Topics in Public Policy 3 credits An analysis of major policy issues of the United States healthcare system, in both the public and private sector. The course focuses on debated topics in health services, the policy process, and key management issues of healthcare reform, medical care and medical policy. Also discussed is the utilization of biomedical technologies in the healthcare system and how these emerging technologies could affect the administration of healthcare. Students learn to be discriminating users of healthcare research studies in managerial decision making. This course is writing intensive. HCA 465. Leadership and Change in Healthcare Administration 3 credits An overview of leadership theories to assist in the development of effective leadership skills. Students will discuss workplace change and the leader's role in the change process as well as examining and analyzing effective performance indicators for staff and organizational goals. HCA 499. Capstone in Healthcare Administration 5 credits Prerequisite: Successful completion of all core courses The Healthcare Management Capstone is designed to integrate knowledge and skills from previous coursework. This class focuses on the key issues affecting the administration of modern healthcare organizations and explores how those issues impact the delivery of care. The goals of the course are to provide a solid foundation of applying managerial knowledge within the healthcare industry. The students will demonstrate the knowledge in a professionally competent and ethical manner conducive to the advancement of healthcare in the local community. This course is writing intensive. ISC 100. Introduction to Information Technology 4 credits This course provides an in-depth understanding of how to assemble, configure, and validate computer platforms. Students will learn about the mobile and PC hardware, software, and operating systems used in respective platforms. Students will learn about the hardware and network troubleshooting tools, techniques, operational procedures, and problem solving methodologies. MATH 120. General Algebra 3 credits This course introduces elements of algebra that include fractions, linear equations, and inequalities. Coursework progresses to introduce exponents, polynomials, and polynomial expressions. The use of graphing of one and two variables is used to highlight applications. The course concludes with quadratic functions and their solutions. The emphasis is on general concepts and applications of algebra that are aligned with the student's field of study. MATH 125. Intermediate Algebra 3 credits This course introduces algebraic concepts, such as set operations, factoring, linear equations, quadratic equations, exponents, radicals, polynomials, rational expressions, rectangular coordinates, ratios and proportions. MATH 135. College Algebra 3 credits This course covers algebraic relationships, functions and graphs that build on basic, intermediate algebra, emphasizing solving for one or two unknown variables in complex equations, graphing single -variable polynomial functions, quadratic and rational inequalities, linear and quadratic variables, remainder and factor theorems and exponential and logarithmic functions. MATH 211. Calculus I 4 credits This course is designed to develop the topics of differential and integral calculus. Emphasis is placed on limits, continuity, derivatives and integrals of algebraic and transcendental functions of one variable. Upon completion, students should be able to select and use appropriate models and techniques for finding solutions to derivative -related problems with and without technology 88 2022-2023 Catalog Pacific College MGT 320. Principles of Management 3 credits This course presents the principles, techniques, and concepts needed for managerial analysis and decision -malting. It highlights the effective management of planning, organizing, influencing, and controlling related to the internal and external environment and issues of ethics and social responsibility. MGT 340.Organizational Behavior 3 credits Studies the impact that individuals, groups and organizational structures and processes have on behavior within organizations. Examines the foundations of individual and small -group behavior and how this behavior affects organizational processes and performance. MKT 310. Consumer Behavior 3 credits A comprehensive study of behavioral models and concepts designed to help understand, evaluate, and predict consumer behavior. Deepens a student's knowledge about consumer psychology and applies the knowledge from the perspective of a marketing manager. Stresses analytical thinking about consumer psychology and prediction of how marketing tactics may influence demand for products and services. MKT 400. Marketing in the New Millennium 3 credits This course provides an overview of integrated marketing communications and the strategic role of marketing tools in modern marketing both on and offline. NUR 098. LVN Role Transition to Registered Nurse 2 credits - 32 lecture hours This course is a transitional course for the LVN to RN student completing the 30-Unit option. The course will focus on the theory and application of concepts of physical assessment, the nursing process, critical thinking, relationship of homeostatic mechanisms to fluids and electrolytes, and nursing competencies in the professional roles of clinician, teacher, leader, and advocate. NUR 098-L. LVN Role Transition to Registered Nurse, Laboratory 2 credits - 96 laboratory hours This course focuses on basic psychomotor clinical nursing shills, principles of teamwork in healthcare, collaboration, quality improvement, and informatics. Opportunities to practice select psychomotor skills will be provided during the supervised on -campus clinical laboratory. This course will focus on the older adult, which is fifty-five and older. NUR 101. Fundamentals: Care of Adult and Older Adult 4 credits - 64 lecture hours This course is designed to introduce comprehensive beginning nurse concepts through the study of nursing history and theories, cultural diversity, human lifespan development teaching/learning, communication approach and legal, ethical moral and professional practice standard. Students will be introduced to the program philosophy, the wellness -illness continuum, Nursing Process and Quality and Safety Education for Nurses (QSEN). Critical thinking, best practices, and scientific evidence will be employed to identify bio psychosocial alterations for age -appropriate client/patient centered care. NUR 101-C. Fundamentals: Care of Adult and Older Adult, Clinical 4 credits - 192 clinical hours Principles of teamwork in healthcare, collaboration, quality improvement, and informatics will be explored and developed throughout the course. Opportunities for practicing select psychomotor skills will be provided during the supervised on -campus clinical laboratory and in the clinical setting. This course will focus on the older adult, which is fifty-five and older. NUR 102. Intermediate Medical -Surgical Nursing 3 credits - 48 lecture hours This course assists the nursing student with basic synthesis and integrates nursing knowledge and skills in providing care to patients who have health alterations. Focus will be for the students to identify client/patient needs and plan priority of nursing care. NUR 102-C. Intermediate Medical -Surgical Nursing, Clinical 2 credits - 96 clinical hours Associated psychomotor skills will be integrated and practiced. The Nursing Process, the Quality and Safety and Safety Education for Nurses (QSEN) goals, Critical thinking, best practices, and scientific evidence will be employed to identify alterations for age -appropriate client/patient centered care. Students are provided patient care opportunities in a variety of clinical settings. Pacific College 2022-2023 Catalog 89 NUR 103. Child and Family Nursing 2 credits - 32 lecture hours This course focuses on the care of children within the family, emphasizing on acute illness, health promotion, and growth and development. QSEN concepts of safety, patient/family centered care, teamwork and collaboration, evidenced -based practice, quality improvement, and informatics are emphasized. NUR 103-C. Child and Family Nursing, Clinical 2 credits - 96 clinical hours Students are provided the opportunity to apply the nursing process in the care of infant, toddler, pre- school, school -age, and adolescent population in a variety of laboratory and clinical settings. NUR 104. Maternal Child Nursing 2 credits - 32 lecture hours This course presents nursing concepts related to the dynamics of the growing family. Focus is placed on the care of families during childrearing years and includes normal and high -risk pregnancies, normal growth and development, and the promotion of healthy behaviors. Laboratory and Clinical experiences provide the student an opportunity to apply theoretical concepts and implement safe patient care to mothers and newborns in a variety of settings. NUR 104-C. Maternal Child Nursing, Clinical 2 credits - 96 clinical hours This course presents nursing concepts related to the dynamics of the growing family. Focus is placed on the care of families during childrearing years and includes normal and high -risk pregnancies, normal growth and development, and the promotion of healthy behaviors. Laboratory and Clinical experiences provide the student an opportunity to apply theoretical concepts and implement safe patient care to mothers and newborns in a variety of settings. NUR 105. Mental Health and Gero-Psychiatric Nursing 2 credits - 32 lecture hours This course focuses on the care of adults and older adults experiencing cognitive, mental and behavioral disorders. Emphasis is placed on management of patients facing emotional and psychological stressors as well as promoting and maintaining the mental health of individuals and families. Concepts of crisis intervention, therapeutic communication, anger management, and coping skills are integrated throughout the course. NUR 105-C. Mental Health and Gero-Psychiatric Nursing, Clinical 2 credits - 96 clinical hours Students are provided laboratory and clinical experience in various Psych and Gero-Psych clinical settings. NUR 106. Advanced Medical -Surgical Nursing 3 credits - 48 lecture hours This course focuses on advanced application of the nursing process in the care of critically ill adult and older adult clients. The student will organize and discriminate data to establish priorities of care. NUR 106-C. Advanced Medical -Surgical Nursing, Clinical 4 credits - 192 clinical hours This course focuses on advanced application of the nursing process in the care of critically ill adult and older adult clients. The student will organize and discriminate data to establish priorities of care. NUR 107. Transition to Professional Practice 2 credits - 32 lecture hours This course is a capstone course that examines the transition of the student to the role of a professional nurse. Emphasis is placed on contemporary issues and management concepts, as well as comprehensive review of legal and ethical issues are discussed with a focus on personal accountability and responsibility. NUR 107-C. Transition to Professional Practice, Clinical 2 credits - 96 clinical hours This course is a capstone course that examines the transition of the student to the role of a Professional Nurse. Application of organizational theory and leadership practices will be explored in a variety of nursing leadership roles. Development of skills and competencies will be expanded both within and beyond the wall of the acute care setting. NUR 108. Introduction to Pharmacology 2 credits - 32 lecture hours This course is a capstone course that examines the transition of the student to the role of a professional nurse. Emphasis is placed on contemporary issues and management concepts, as well as comprehensive review of legal and ethical issues are discussed with a focus on personal accountability and responsibility. 90 2022-2023 Catalog Pacific College NUR 330. Principles of Nursing 3 credits This course applies major concepts from the liberal arts and sciences to nursing interventions (physiologic, communicative, behavioral, and environmental). RN students will be introduced to the supervisorial nurse role and its influence on health and illness within the context of social, cultural, ethical and legal issues. The course is designed to focus on the development of the practicing RN to systematically analyze information and recognize patterns of patient needs. This course is writing intensive. NUR 340. Health Assessment, Education and Promotion 4 credits This course provides the framework for the systematic collection, organization, interpretation, integration, and communication of data reflecting the health status of individuals across the life cycle. This includes assessment of mental status, basic psychosocial status, functional health patterns, and physical assessment skills. National health objectives provide the organizing framework for promotion of health and reduction of risks that impact individuals, families, aggregates, and communities. Students identify, explore, plan, and implement wellness teaching through development of service learning projects that educate populations and promote healthy behaviors. NUR 410. Pathopharmacology 4 credits This course focuses on current nursing practice inclusive of the pharmacologic, classifications of drugs, their physiologic impact, monitoring for therapeutic responses, side effects, adverse reactions, drug interactions, toxicity, patient - teaching responsibilities, and nursing implications. Nursing process and the role of the nurse when caring for patients receiving drugs, is emphasized in addition to understanding the significance of reducing medication errors. This course will also focus on the human response to physiological disease processes and the role that nursing plays in supporting patients to achieve an optimal level of wellness. Pathophysiological conditions that occur most commonly across the lifespan will be examined from an occurrence perspective to include genetic, acute, chronic, and rehabilitative conditions. NUR 415. Ethical Decision Making 2 credits This course examines the foundations of ethical behavior within business and medical organization structures. The course is designed to provide students with the skills and knowledge needed to assess ethical issues within a business or medical setting. The study of social responsibility of business and individuals in the decision making process and a focus on value systems and their development and operations is also covered. NUR 420. Nursing Research 2 credits The significance of research in nursing is considered with emphasis on the scientific approach and its application in evidenced based nursing practice, including e-health issues. The major components of the research process are addressed with a focus on the professional nurse as a consumer of research. Critical thinking skills are emphasized in the analysis of current nursing research. NUR 421. Foundations of Nursing and Research 3 credits This course is designed for students who are entering the Family Nurse Practitioner Program (FNP) at Pacific College and who have a baccalaureate degree outside of nursing. Students will be introduced to the supervisory nurse role and its influence on health and illness within the context of social, cultural, ethical, and legal issues. Additionally, the student will be introduced to nursing research and its importance in nursing, especially the impact on clinical practice. Research is a major force in nursing, creating changes in practice, education, and health policy. This course will enhance the student's knowledge of research, and teach the student to read, analyze, and synthesize research so evidence can be used to make changes in clinical practice. NUR 425. Community Health Nursing 5 credits Experiential learning: 90 hours. This course explores the continuum of health and illness across the lifespan. The connection between physical illnesses, public health, and community health is discussed. An emphasis is placed on the concept of nursing roles and models of care utilized in the community health and public health this setting. Students will draw on their personal experiences in clinical situations for interpersonal skill development with individuals, families, vulnerable populations, and communities as an integral part of the course. This course requires 90 clock hours of clinical practice in a community health nursing environment that qualifies students for public health certificate in California. NUR 427. Evidence -Based Practice 3 credits This course examines a systematic process that uses current evidence in making decisions about patient care, evaluation of quality and applicability of existing research, preferences of patients, costs, and clinical expertise in clinical settings. Nursing students will learn how to search for literature, use Evidence -Based Nursing (EBN) as a practicing nurse, and understand how EBN fits into a nursing organization Pacific College 2022-2023 Catalog 91 NUR 430. Transformational Leadership 4 credits This course will focus on the professional nurse's roles in applying the principles of leadership, management and ethics in health care organizations across the continuum of care. The course will provide opportunities in problem solving, critical thinking, constructive communication, as well as, teaching learning strategies that emphasize the leadership/management roles of the nurse. NUR 435. Nursing Education and Promotion 2 credits Health education and promotion throughout the life cycle is presented using concepts and theories from nursing, adult teaching and learning principles, the humanities and sciences. Teaching/learning health promotion within the changing health care delivery system and in various client contexts will be explored. This course will develop skills in interviewing and therapeutic communication, curriculum development, and teaching in formal education settings. NUR 440.Organizational Behavior 4 credits Experiential learning: 30 hours. This course examines organizational change including what effective managers can do to understand and anticipate such change and to respond accordingly. Topics include concepts in organizational behavior; learning, motivation and performance; groups and organizational design; and organizational processes. This course requires 30 experiential learning, and is writing intensive. NUR 445. Nursing Seminar 3 credits The course provides a forum for in-depth exploration of contemporary issues in nursing or health care which can influence the quality of services provided to patients. Students have the opportunity to develop greater knowledge and skill in an area of personal interest. Critical thinking, decision -making and self -directed learning undergirds these seminars. Specific issues covered in the course will change from term to term. NUR 455. Nursing in the Geriatric Population 3 credits This course will focus on the nursing management of older adults. Theories of aging, Physiological/psychological functioning, impact of developmental changes, illness, and dysfunction will be emphasized. The geriatric patient will be examined at various levels- healthy older adult, older adult at risk, and the older adult experience acute and chronic illness. NUR 495. Nursing Management 3 credits This course is the capstone course for the BSN student. The course provides an examination of the roles, traits, and contribution of the nurse in leadership and managerial positions. Conceptual aspects of power, problem solving/decision making, effective communication, conflict resolution, horizontal violence, delegation and team building are applied to a variety of situational contexts. The course focuses on identification and development of leadership skills and includes opportunities for scholarly inquiry, professional writing and presentation. The course is designed to facilitate student self -assessment of their leadership and management abilities as they develop the necessary skills. This course is writing intensive. 92 2022-2023 Catalog Pacific College NUR 510. Theoretical Perspectives of Advanced Practice Nursing 2 credits An exploration of theories significant to advanced nursing practice and healthcare, including those addressing bioethics, leadership, disease prevention, behavioral modification, health disparities, and cultural awareness. Middle range theories from nursing and other disciplines are examined for use as a foundation for research and clinical practice in advanced nursing. NUR 512. Health Policy, Quality, and Safety 2 credits An exploration of the current health care situation as it relates to health policy development, health planning, and economic management at the global, national, state, and local levels. Interprofessional decisions pertaining to policymaking, equity, health disparities, and client/population outcomes are examined. Overview of leadership, health care finance, and community resources to ensure quality, cost-effective outcomes of primary care. The Agency for Health Care Policy and Research Quality and Quality and Safety Education for Nurses is introduced. NUR 514. Advanced Pathophysiology 3 credits Examination of the application of advanced knowledge of pathophysiological functions and processes associated with the care of individuals with altered health states across the life span. Alterations in function and adaptive, integrated, and regulatory mechanisms at the molecular, cellular, organ, and system levels are studied. Pathophysiology is a foundation for clinical decision -making and management of health problems across the lifespan. NUR 516. Advanced Nursing Research and Biostatistics 3 credits Advances understanding of the research and evidence -based practice processes. Qualitative and quantitative research designs and corresponding methods of literature review, sampling, measurement, data collection, data analysis, reliability and validity, and scientific rigor are explored. Emphasizes the use of biostatistics for research and evidence -based practice projects, and the intersection of biostatistics and epidemiology is explored. Exercises include critical appraisal of research methods and practical application of statistical software packages. A draft proposal of a research or evidence -based practice project is completed in the course. NUR 518. Advanced Pharmacology 3 credits Study of the theoretical foundations for pharmacological treatment of common acute and chronic health problems. Examination of selected classifications of drugs with the emphasis on the principles of pharmacokinetics, pathophysiological basis for therapeutic use, adverse effects, drug interactions, and contradictions for use. State and federal laws and prescribing and furnishing protocols to include non-scheduled and schedule I-V medications are studied. Patient education on medical therapy and issues of adherence are considered. NUR 520, Advanced Physical Assessment 3 credits The theory and practice of advanced physical assessment are examined. Highlights include analysis of subjective and objective data, diagnosis of health problems, and consideration of management plans. Application of advanced physical exam techniques is completed in an online skills environment and skills lab. Health education and disease prevention strategies are promoted for individuals across the life span, families, and communities with attention to health beliefs and cultural context. NUR 530. Principles of Advanced Practice Nursing 1.5 credits Examination of the role of the Advanced Practice Nurse and Family Nurse Practitioner. Introduces the competencies and other foundational components of advanced practice nursing and the nurse practitioner. Subjects include role associated with professional practice and career development, use of technology, evidence -based decision -making, leadership, change, collaboration, and outcome evaluation. NUR 531. Advanced Practice Nursing Skills Lab 0.5 credits Introduction to and practice of skills and procedures used by Family Nurse Practitioners in the primary care clinical setting. The skills lab will include common diseases and disorders and appropriate interventions by the Family Nurse Practitioner. Emphasis is placed on patient consent, safety and efficacy in practice, and procedural skills used in primary care patients. NUR 540. Advanced Practice Care of Adult/Geriatric 1 2 credits Study of the advanced practice management of adult and geriatric primary care patients with common acute and chronic illnesses and health and developmental problems in a variety of health care settings. The Family Nurse Practitioner assumes responsibility and accountability for health promotion, assessment, diagnosis, and management of acute and chronic illnesses and patient problems, including the prescription of pharmacological agents for treatment. Developing sound clinical decision -making and diagnostic reasoning skills are highlighted. The Family Nurse Practitioner draws from theory, research, and best practices to manage the care of individuals, families, and populations and provide cost-effective care. Pacific College 2022-2023 Catalog 93 NUR 542. Advanced Practice Care of Women's Health 1.5 credits Preparation of the Family Nurse Practitioner to provide care to women across the lifespan. Examination of theory and research on the assessment and management of women in areas of gynecology, family planning, pregnancy, and postpartum care, and menopause. Emphasis on health promotion and patient education to women across the lifespan. NUR 543. Advanced Practice Care Clinical I 4 credits Clinical practicum for immersion into the Family Nurse Practitioner role in the primary care clinical setting. Drawing from theory, research, and best practices, students will manage acute and chronic illnesses in individuals throughout the lifespan in a variety of primary care clinical settings. Application of primary prevention strategies, health maintenance, women's health is incorporated into care. Students will be mentored by advanced practice nurse practitioners or physicians in learning primary care of patients. The minimum requirement for this practicum is 180 hours of clinical experience. NUR 544. Advanced Practice Care of Adult/Geriatric II 2 credits Continued study of the advanced practice management of adult and geriatric patients with common acute and chronic illnesses and health and developmental problems in a variety of health care settings. The Family Nurse Practitioner assumes responsibility and accountability for health promotion, assessment, diagnosis, and management of acute and chronic illnesses and patient problems, including the prescription of pharmacological agents for treatment. Developing sound clinical decision -making and diagnostic reasoning skills are emphasized. The Family Nurse Practitioner draws from theory, research, and best practices to manage the care of individuals, families, and populations and provide cost-effective care. NUR 546. Advanced Practice Care of Pediatrics 1.5 credits Preparation of the Family Nurse Practitioner to provide care to infants, children, and adolescents. Examination of theory and research on the assessment and management of children in areas of growth and development, behavioral issues, acute and chronic illness, and health promotion and maintenance. Includes primary, secondary, and tertiary prevention with the etiology of disease, differential diagnosis, and clinical management. NUR 547. Advanced Practice Care Clinical II 4 credits Clinical practicum for immersion into the Family Nurse Practitioner role in the primary care clinical setting. Drawing from theory, research, and best practices, students will manage acute and chronic illnesses in individuals throughout the lifespan in a variety of primary care clinical settings. Application of primary, secondary, and tertiary prevention strategies, health maintenance, women's health, and pediatric assessment is incorporated into care. Students will be mentored by advanced practice nurse practitioners or physicians in learning primary and community care of patients. The minimum requirement for this practicum is 180 hours of clinical experience. NUR 550. Advanced Practice Care of Families, Rural and Urban Communities and Underserved Populations 1 credit Examination of theory and research on the assessment and management of the health of families, rural and urban communities, and underserved populations including migrants, refugees, LGBTQ and trafficked people. Concepts of social determinants of health, stigma, cultural awareness, and cultural sensitivity will be woven into planning care for these populations. The Family Nurse Practitioner role in the care of families, rural and urban communities, and underserved populations includes health promotion and prevention, accessing resources for clients, patient education, and support. NUR 551. Advanced Practice Care III 4 credits Clinical practicum for immersion into the Family Nurse Practitioner role in primary care and community settings. Drawing from theory, research, and best practices, students will manage acute and chronic illnesses in individuals throughout the lifespan, rural and urban communities, and underserved populations in a variety of clinical settings. Application of primary, secondary, and tertiary prevention strategies, health maintenance, women's health, pediatric assessment is incorporated into care. Social determinants of health, cultural awareness, and cultural sensitivity are used in assessment and care planning. Students will be mentored by advanced practice nurse practitioners or physicians in learning primary and community care of patients. The minimum requirement for this practicum is 180 hours of clinical experience. NUR 596. Culminating Experience 2 credits Students continue to refine their research or evidence -based practice proposal developed in the course Advanced Nursing Research and Biostatistics (NUR 516) and complete a final section on the project proposal. A presentation of the final project is required to satisfy degree requirements. 94 2022-2023 Catalog Pacific College NUR 599. Independent Study in Advanced Nursing 1 credit — 6 credits Independent research, study, special project development and/or directed reading in an area beyond what is directly covered in the nursing program. This is a variable unit course of one (1), two (2) or three 3 credits units. May be repeated for credit as an independent study course for a total of six (6) units. Enrollment restricted to graduate nursing students. PHL 201. Critical Reasoning 3 credits This course provides the basic tools for analytical reasoning. Students will explore practical applications of logic. A variety of reasoning skills from verbal argument analysis to formal logic, visual and statistical reason, scientific methodology, and creative thinking will be introduced. PSY 101. General Psychology 3 credits This course is a scientific consideration of the psychological foundations of behavior. It will investigate psychological development, motivation, sensation, perception, learning, thinking, language, psychological measurement, and principles of mental illness and mental health. PSY 102. Human Growth and Development 3 credits This course explores the different stages of human life, beginning with prenatal and progressing through infancy, childhood, adolescence, and adulthood. Human development is explored from the psychological point of view. SOC 100. Introduction to Sociology 3 credits This course analyzes human societies and relationships through a study of cultural origins, personality development, social interaction, and social change. VN 110. Fundamentals 10 credits This course is designed to provide the learner with the fundamental nursing concepts necessary for client -centered care. Areas of study include introduction to Vocational Nursing practice; health care delivery system; introduction to anatomy and physiology; nursing process; hygiene and infection control; safety and emergency response; legal, ethical aspects of care; therapeutic communication; culturally congruent care; growth and development; care of the older adult; basic nutrition; and, fluid & electrolyte balance. VN 110-C. Fundamentals Clinical 4.5 credits This course introduces the learner to evidenced -based practices through demonstration and return -demonstration of nursing skills required for a safe and quality client - centered care. VN 120. Introduction to Pharmacology, Pediatrics, and Medical/Surgical 9 credits This course provides the learner the opportunity to understand the basics of pharmacology and a basic introduction to Pediatric Nursing. Areas of study also include peri-operative care, as well as care of clients with integumentary, musculoskeletal & gastrointestinal disorders. VN 120-C. Introduction to Pharmacology, Pediatrics, and Medical/Surgical Clinical 4 credits This is an evidenced -based practice course where learners provide client -centered care to address the medical/surgical needs of adults and pediatric clients. VN 130. Medical/Surgical 2 8 credits This course covers the care of adult clients with medical - surgical needs specifically those with endocrine, cardiovascular, respiratory, hematologic, and immunologic disorders. Professional behavior, leadership, supervision, teamwork, and informatics are also incorporated in the course. VN 130-C. Medical/Surgical 2 Clinical 5 credits This is an evidenced -based practice course where learners apply the concepts of teamwork and collaboration in caring for clients with medical/surgical and psychosocial needs. VN 140. Medical/Surgical 3 & Maternity 7 credits This course is about caring for adults with medical -surgical needs specifically those with respiratory, cardiovascular, urinary, and reproductive disorders. Maternal and newborn nursing concepts are also discussed. VN 140-C Medical/Surgical 3 & Maternity Clinical 5 credits This is an evidenced -based practice course where learners provide client -centered care to adults with medical -surgical needs. Care of women during pregnancy, labor and delivery, and post-partum period as well as care of newborns are also included. Pacific College 2022-2023 Catalog 95 VN 150. Medical/Surgical4, Pediatrics, Leadership & Mental Health 8.5 credits This course gives the student the opportunity to apply the concepts of nursing process, growth and development, client education, and leadership & supervision in the clients with complex needs across the life span. Neurologic, and sensory disorders are also covered. Care of clients with mental health needs is also discussed. VN 150-C. Medical/Surgical4, Pediatrics, Leadership & Mental Health Clinical 4 credits This course is the practical application of care concepts for clients with complex needs across the life span with emphasis on nursing leadership and mental health needs of clients. VN 220. American Medical Corpsman and Medics Transition to Vocational Nurse 3 credits This course is designed as a dynamic review of the content covered in the NCLEX-PN, the exam for the California licensed vocational nurse. Through weekly review and discussion students will master content including the human lifespan development, health promotion and disease prevention, foundations of mental health, management of care, safety and patient basic care, pharmacology and IV therapies, monitoring health problems, and physiological health problems. Students will be given the opportunity to learn the blueprint of the NCLEX-PN and test taking strategies for success. A pretest and comprehensive exam will test readiness for passage of the exam. 96 2022-2023 Catalog Pacific College Alfe, Michelle DNP, California State University -Fullerton MSN, California State University -San Marcos Araghian, Atossa MSN, California State University -Fullerton Baker, Mary MSN, California State University -San Marcos Butler, Linda MSN, California State University -Dominguez Hills Carr, Preston EdD, Argosy University MEd, Azusa Pacific University BVE, California State University -Long Beach Copp, Deborah BS, Eastern Connecticut State University Cotecson, Rockshelle BSN, University of Cebu De la Merced, Noel BS, California State University -Long Beach Delgado Lorenzo, Yecsenia MA, California State University -Los Angeles Earixson-Lamothe, Michelle BSN, Stanbridge College Elumalai, Calaiselvy DNP, Touro University Nevada MSN, University of Phoenix MHA, University of Phoenix Faculty Gargantiel, Raymund MSN, California State University -Dominguez Hills BS, University of Southern California Gerez, Jessica MSN, California Baptist University Gilmore, Machel MSN, University of Phoenix Gladstone, Diana MSN, University of Phoenix MHA, University of Phoenix Graham, Jimmica BSN, University of Phoenix Henry, Jayanthi DNP, Touro University MS, American Sentinel University Houghton, Ashley MSN, University of Phoenix MHA, University of Phoenix Howerton, Ricky BSN, Pacific College Isidro, Mary "Khristeen" MSN, Grand Canyon University BSN, Grand Canyon University Ketana, Mohamed MBChB, Al-Mustansiriyah University Lawrence, Olga BSN, University of Phoenix Elvina, Grace Mayerchik, Stacey MSN, California State University —Los Angeles MSN-FNP, United States University BSN, University of the Philippines Manila BSN, California State University —San Marcos Fassoth, Jennifer MSN/Ed, Western Governors University Pacific College 2022-2023 Catalog 97 McKim, Elisol BSN, Manila Doctors College Moore, Teressa BA, California State University -Long Beach Murphy, Colin EdD, Nova Southeastern University MS, University of Texas MA, University of Redlands Murphy, Eileen BSN, University of Phoenix Nelson, Shauna MSN, California Baptist University Petrotta, Clare MSN, Capella University Ray,Sherry EdD, Walden University MSN, Grand Canyon University Recto, Carmencita BSN, St. Dominic Savio College Sehdev,Chander MSN, Grand Canyon University BSN, University of Phoenix Singh, Preetideep MD, University of Delhi Stewart, Tracy DNP, American Sentinel University MBA, University of Phoenix Stremiz, Marcela BBA, American Intercontinental University Sujo, Jose BSN, Western Governors University White, Ethan MBA, Bowling Green State University Zehner, Carolyn BSN, California State University -Fullerton 98 2022-2023 Catalog Pacific College Index AcademicHonesty........................................................................... 32 Academics AcademicFreedom..................................................................... 32 Academic Responsibility and Professional Ethics ....................... 32 Changes in Programs or Student Guidelines .............................. 38 Evaluations Instructor/Program Evaluations ............................................ 48 Leave of Absence(LOA)........................ .................... I.-............ 1.48 Required Study Time.................................................................. 52 Admissions Ability to Benefit Students............................................................ 9 Acceptance to the College.......................................................... 35 Provisional Acceptance............................................................... 12 Undergraduate Admission Requirements ... ........ I ...................... 10 Approvals, Authorizations, and Accredltations..................................4 Attendance Policy............................................................................ 35 BarFrom Attendance................................................................. 37 Distance Education Attendance Policy ....................................... 35 Make -Up Standards.................................................................... 49 Calendar AcademicCalendar....................................................................... 5 HolidaySchedule.......................................................................... 5 CampusLocations..............................................................................3 Cancellation of Classes or Programs ................................................ 37 Catalog Rights Accelerated Study....................................................................... 34 AppealProcess........................................................................... 46 Auditing Course/Term................................................................ 37 CourseWithdrawal..................................................................... 40 Grade Appeal Process.................................................................46 GradeChanges............................................................................ 46 Grading....................................................................................... 45 Independent Study..................................................................... 47 Pass/Fail Grading........................................................................ 46 Civil Rights Policies and Procedures Diversity Statement.................................................................... 54 EqualOpportunity...................................................................... 55 Notice of Student Rights............................................................. 56 Sexual Harassment..................................................................... 56 Codeof Conduct.............................................................................. 38 Credit Granting Clock Hour to Credit Hour Conversion ........................................ 41 Sources of Credit Challenge Examinations.........................................................42 Experiential Learning Credit...................................................42 TransferCredit .......................................................................41 Transfer of Credit to Other Schools.............................................38 Disciplinary Hearing Procedures Academic Probation....................................................................33 Dismissal from the College..........................................................43 HearingRights.............................................................................42 Student Appeal Process...............................................................42 Suspension from the College.......................................................52 Drug -Free School Policy....................................................................55 Family Educational Rights and Privacy Act of 1974 (FERPA).............43 Graduation Requirements Academic Honors........................................................................ 33 History................................................................................................6 Institutional Learning Outcomes........................................................7 Mission...............................................................................................6 National and State Licensing and/or Certification Examinations .....49 Others Insurance..................................................................................... 56 Personnel Administration...............................................................................1 Boardof Directors.........................................................................1 Problem Resolution and Grievance Procedures Formal Resolution Process..........................................................49 Informal Resolution Process........................................................49 Reinstatement Policy........................................................................ 50 StudentI.D. Cards............................................................................. 57 StudentRecords............................................................................... 52 Student Services Career Services............................................................................58 Disability Services........................................................................58 Library and Resource Center.......................................................58 StudentHousing.......................................................................... 59 Student Support Services Advising and Guidance Services..................................................35 Computer Lab Regulations.......................................................... 39 Tutoring and Study Groups......................................................... 52 Values.................................................................................................6 VisionStatement................................................................................6 Withdrawal from the College...........................................................53 Pacific College 2022-2023 Catalog 99 Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at: Bureau for Private Postsecondary Education 1747 N. Market Blvd, Ste. 225 Sacramento, CA 95834 https://www.bppe.ca.gov/ (888) 370-7589 or by fax (916) 263-1897 Pacific College 2022-2023 Catalog 101 Employment EDD Development Department S aTe o California DIREICTIVE Date: November 10, 2021 Number: WSD21-03 ETPL POLICY AND PROCEDURES EXECUTIVE SUMMARY CALIFORNIA Workforce Development hoard This policy provides guidance and establishes the procedures applicable to the training providers and programs listed on the state and local Eligible Training Provider List (ETPL) under the Workforce Innovation and Opportunity Act (WIOA). This policy applies to Local Workforce Development Boards (Local Boards), and is effective on the date of issuance. This policy contains some state -imposed requirements. All state -imposed requirements are indicated by bold, italic type. This Directive finalizes Workforce Services Draft Directive ETPL Policy and Procedures (WSDD- 215), issued for comment on September 3, 2020. The Workforce Development Community submitted 131 comments during the draft comment period. A summary of comments, including all changes, is provided as Attachment 8. This policy supersedes Workforce Services Directive WIOA Eligible Training Provider List - Policy and Procedures (WSD15-07) dated November 10, 2015. Retain this Directive until further notice. REFERENCES • Workforce Innovation and Opportunity Act (Public Law 113-128) Sections 3, 116, 122, 123, 129, 134, and 404 • Title 20 Code of Federal Regulations (CFR) Part 677: Performance Accountability Under Title I of the Workforce Innovation and Opportunity Act (Uniform Guidance), Sections 677.150 and 677.230 • Title 20 CFR Part 680: Adult and Dislocated Worker Activities Under Title I of the Workforce Innovation and Opportunity Act (DOL Exceptions), Sections 680,200, 680.210, 680.230, 680.300, 680.310, 680,320, 680.330, 680,340, 680.350, 680.410, 680.420, 680.430, 680,450, 680.460, 680.470, 680.480, 680.490, 680.500, 680.520, and 680.530 The EDD is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Revised February 22, 2023 Page 1 of 5 EXHIBIT C DIC: 12 o Title 20 CFR Part 681: Youth Activities Under Title I of the Workforce Innovation and Opportunity Act (DOL Exceptions), Sections 681.480 and 681.540 • Title 34 CFR Part 600: Definitions (Department of Education), Section 600.2 • Training and Employment Guidance Letter (TEGL) 8-19, Workforce Innovation and Opportunity Act (WIOA) Title i Training Provider Eligibility and State List of Eligible Training Providers (ETPs) and Programs (January 2, 2020) • TEGL 3-18, Eligible Training Provider (ETP) Reporting Guidance under the Workforce Innovation and Opportunity Act (WIOA) (August, 31, 2018) • TEGL 19-16, Guidance on Services provided through the Adult and Dislocated Worker Programs under the WiOA and the Wagner-Peyser Act Employment Services, as amended by title ill of WIOA, and for Implementation of the WIOA Final Rules (March 1, 2017) • TEGL 13-16, Guidance on Registered Apprenticeship Provisions and Opportunities in the WIOA (January 12, 2017) • California Code of Regulations Division 7.5 • California Education Code Sections 94801.5, 94850.5, and 94874 • California Unemployment insurance Code (CUIC) Section 14005 • CUIC Section 14230 • Workforce Services Directive WSD22-08, ETPL Reciprocal Agreements (January 17, 2023) • WSD22-01, Performance Guidance (July 18, 2022) • WSD19-10, Recovery of WiOA Tuition and Training Refunds (February 20, 2020) • WSD19-06, CaiJOBSActivity Codes (December 27, 2019) • WSD17-01, Nondiscrimination and Equal Opportunity Procedures (August 1, 2017) • California's Unified Strategic Workforce Development Plan BACKGROUND WIOA Section 122 requires states to establish and maintain a list of training providers who are eligible to receive WIOA Title 1, subtitle B funds for training services. An America's Job Center of Californiasm (AJCC) may issue an Individual Training Account (ITA) to a WIOA Title I, subtitle B eligible individual (out of school youth age 16-24, adult or dislocated worker) to fund training services. The Employment Development Department (EDD) is the entity responsible for publishing, disseminating, and maintaining the comprehensive California (CA) ETPL with performance and cost information. In addition, the EDD is responsible for ensuring programs meet the eligibility criteria and performance levels established in this Directive; removing programs that do not meet the program criteria or performance levels established in this Directive; and taking enforcement actions against providers that intentionally provide inaccurate information, or that substantially violate the requirements of WIOA. Page 2 of 5 EXHIBIT C Likewise, the Local Board is responsible for carrying out the procedures outlined in this Directive; work with the state to ensure there are sufficient numbers and types of providers of training services with expertise in assisting individuals with disabilities, and adults in need of adult education and literacy activities; developing and maintaining a local ETPL; and ensuring the dissemination of the CA and local ETPL through the AICCs, including in formats accessible to individuals with disabilities. In cooperation with stakeholders, the State has adopted the following principles when developing the CA ETPL policies and procedures: 1. Simplicity — Avoid imposing burdens that inhibit the participation of quality training providers. 2. Customer Focus —The policies and procedures support the collection and presentation of easily accessible and reliable training program information for both individuals seeking career and occupational training information, and career planners who assist participants eligible for training services. 3. Informed Consumer Choice —The CA ETPL includes locally approved training programs that lead to self -sustainable careers in the local/regional economy, as supported by current labor market information identifying industry sectors and occupational clusters that are high -growth, high -demand, projecting skills shortages, and/or vital to the regional economy. 4. Training Delivery Flexibility — Policies and procedures that foster and support the inclusion of various types of training delivery that expand opportunities for consumer choice. 5. Quality— Ensure a comprehensive list of quality training programs that meet minimum performance standards, and provide industry -valued skills in priority industry sectors. Information must be accurate, transparent, accessible, and user-friendly. 6. Respect for Local Autonomy —The policy remains supportive of the autonomy WIOA grants to the Local Boards. In addition, this policy and Local Board policies should align with the three policy objectives outlined in the California Unified Strategic Workforce Development Plan: 1. Fostering demand -driven skills attainment — Workforce and education programs need to align program content with the state's industry sector needs so as to provide California's employers and businesses with the skilled workforce necessary to compete in the global economy. 2. Enabling upward mobility for all Californians — Workforce and education programs need to be accessible for all Californians, especially populations with barriers to employment, and ensure that everyone has access to a marketable set of skills, and is Page 3 of 5 EXHIBIT C able to access the level of education necessary to get a good job that ensures both long- term economic self-sufficiency and economic security. 3. Aligning, coordinating, and integrating programs and services —Workforce and education programs must economize limited resources to achieve scale and impact, while also providing the right services to clients, based on each client's particular and potentially unique needs, including any needs for skills -development. POLICY AND PROCEDURES This policy establishes the types of allowable training services, consumer choice, the difference between the state and local ETPL, the requirement for Local Boards to establish a ETPL policy, eligibility criteria and procedures for initial and continued eligibility for CA ETPL training providers and programs, the federally mandated Eligible Training Provider Performance Report (ETP Report), and the roles and responsibilities of the Local Boards and the EDD in maintaining the integrity of the CA ETPL. The following attachments to this Directive provide guidance and resources when implementing the CA ETPL: 1. ETPL Policy and Procedures Contains detailed information on initial and continued eligibility requirements, and the roles and responsibilities of the Local Boards, and the EDD in maintaining the integrity of the CA ETPL and the quality of the training programs offered on it. 2. ETPL Definitions Includes definitions relevant to the ETPL Policy and Procedures. 3. ETPL Local Board Delegation and Cancelation Form This form is utilized to delegate or cancel the delegation of a Local Board's ETPL responsibilities to another Local Board. The delegation includes both state and local ETPL functions. This form is required to be submitted annually. 4. CA ETP Assurances Form This form must be completed by the provider to ensure they will provide the data necessary to complete the annual ETP Report. This form must be submitted annually. 5. CA ETPL Training Provider and Program Determination Flowchart Decision trees designed to assist Local ETPL Coordinators with determining initial and continued eligibility for the various provider types and programs. Page 4 of 5 EXHIBIT C 6. Local ETPL Coordinator Contact Form A form for Local Boards to designate the Local ETPL Coordinators and provide their contact information. 7. Summary of Comments A list of all comments received during the comment period, and responses to those comments from the EDD. 8, Errata Chronology A list of changes that were made to the Directive and its attachments. The information contained in this Directive should be shared with Local ETPL Coordinators, and all other staff involved in the administration of the ETPL. If you have any questions, contact the State ETPL Coordinator at wsbetpl@edd.ca.gov. /s/JAVIER ROMERO, Deputy Director Workforce Services Branch Attachments: 1. ETPL Policy and Procedures (DOCX) 2. ETPL Definitions (DOCX) 3. ETPL Local Board Delegation and Cancelation Form (DOCX) 4. CA ETP Assurances Form (DOCX) 5. CA ETPL Training Provider and Program Determination Flowchart (PDF) 6. Local ETPL Coordinator Contact Form (DOCX) 7. Summary of Comments (DOCX) 8. Errata Chronology (DOCX) Page 5 of 5 EXHIBIT C ETPL POLICY AND PROCEDURES ATTACHMENT 1 ETPL Policy and Procedures Contents A. Introduction......................................................................................................................... 2 B. Allowable Types of Training Services................................................................................... 2 C. State and Local ETPLs........................................................................................................... 2 D. Local Board Policy................................................................................................................3 E. Consumer Choice................................................................................................................. 6 F. CA ETPL Application Process................................................................................................ 6 ETPL Application Process by Provider Category..................................................................... 7 G. CA ETPL Initial Eligibility....................................................................................................... 8 Training Provider Initial Eligibility Criteria.............................................................................. 8 Training Program Initial Eligibility Criteria............................................................................ 11 H. CA ETPL Continued Eligibility Criteria................................................................................ 13 Training Provider Continued Eligibility Criteria .......................... :......................................... 13 Training Program Continued Eligibility Criteria.................................................................... 13 I. Approval and Denial of Training Provider/Program.......................................................... 15 Approval of Training Provider/Program............................................................................... 15 Denial of a Training Provider/Program................................................................................. 15 J. Delisting Training Providers/Programs.............................................................................. 16 K. Placing Delisted Training Providers/Programs Back on the ETPL...................................... 18 L. Appeals...............................................................................................................................18 Appealsto EDD..................................................................................................................... 19 M. Maintenance of the CA ETPL.......................................................................................... 20 N. ETP Report ...................................................... O. Technical Assistance and Resources .............. Training Providers ............................................. Local ETPL Coordinators .................................... ................................................................ 20 ................................................................ 20 ................................................................ 21 ................................................................ 21 WSD21-03 Page 1 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 A. Introduction This policy establishes the types of allowable training services, consumer choice, the difference between the state and local Eligible Training Provider List (ETPL), the requirement for Local Workforce Development Boards (Local Boards) to establish an ETPL policy, eligibility criteria and procedures for initial and continued eligibility for Eligible Training Providers (ETP) and programs, the federally mandated Eligible Training Provider Performance Report (ETP Report), and the roles and responsibilities of the Local Boards and the Employment Development Department (EDD) in maintaining the integrity of the state ETPL. This document contains detailed information on initial and continued eligibility requirements, and the roles and responsibilities of the Local Boards, and the EDD in maintaining the integrity of the state ETPL and the quality of the training programs offered on it. B. Allowable Types of Training Services The following are the allowable types of training for the Workforce Innovation and Opportunity Act (WIOA) Title I program: a. Occupational skills training, including nontraditional employment. b. On -the -Job Training (OJT). c. Incumbent Worker Training (IWT). d. Programs that combine workplace training with related instruction, which may include cooperative education programs. e. Training programs operated by the private sector. f. Skill upgrading and retraining. g. Entrepreneurial training. h. Job readiness training provided in combination with the training services described in (a) through (g) above. i. Adult education and literacy activities, including activities of English language acquisition and integrated education and training programs, provided concurrently or in combination with services provided with the training services described in (a) through (g) above. J. Customized training conducted with a commitment by an employer, or group of employers, to employ an individual upon successful completion of the training. While all of the above are allowable training services under WIOA, service types b, c, and j are not required to be on the ETPL. C. State and Local ETPLs Local Boards and the EDD are responsible for working together to identify ETPs for the state ETPL. The state ETPL creates a pool of ETPs that Local Boards can utilize to establish their local ETPL. In California, the state ETPL is called the California (CA) ETPL. Each Local Board must maintain a local list of training providers and programs. Local Boards may add additional local requirements for providers and/or programs (except for WSD21-03 Page 2 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 apprenticeship programs) to be eligible on the local ETPL. Local Boards must include all CA ETPL approved apprenticeship programs on their local ETPL. Adding additional local requirements may result in providers that are on the CA ETPL, but may not be eligible for inclusion on the local ETPL. While additional requirements may be added for the local ETPL, Local Boards may only include training providers on their list that are approved for the CA ETPL. If the Local Board is reviewing provider and/or program applications for inclusion on the ETPL, the Local Board must conduct the state eligibility review first, and then determine eligibility for inclusion on their local ETPL. When conducting the state eligibility review, the Local Board must do so using only the state's requirements, and not the Local Board's additional requirements. Local Boards that do not add additional requirements must include all of the providers/programs on the CA ETPL on their local ETPL, whereas Local Boards with additional requirements may have a subset of the state list as depicted in the diagram below: Note — Providers on the local ETPL must be on the CA ETPL. Note —Additional functionality is being added to the CaIJOBSsM system to enable Local Boards to identify the training providers and programs approved for their local ETPL. D. Local Board Policy Each Local Board must develop local policies that provide sufficient consumer protection and oversight of training providers. These policies must meet the minimum requirements of the procedures outlined in this Directive, and may include additional requirements as deemed appropriate by the Local Board. Such policies must include, but are not limited to, processes that achieve the following: • Ensure participants can avail themselves of, and are made aware of, grievance/complaint procedures. Please reference Workforce Services Directive WIOA Grievance and Complaint Resolution Procedures (WSD18-05) for guidance. • Recover WIOA training funds. Please reference Recovery of WIOA Tuition and Training WSD21-03 Page 3 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Refunds (WSD19-10) for guidance on recovering training funds. Outline any additional eligibility requirements providers and/or programs (except apprenticeship programs) must meet to be listed on the local ETPL. o These requirements must support the creation of a list that ensures provider performance, job -driven training, informed consumer choice, continuous improvement, and cost-effective investment of public funds. o Requirements may include, but are not limited to: ■ Additional performance requirements. ■ Program location. ■ Accreditation requirements. ■ Cost. • Include the timeline for initial and continued eligibility review for inclusion on the local ETPL. o Continued eligibility review for the CA ETPL must be completed annually, and review for the local ETPL must be completed at least once every two years. o Within the federally required timeline in the previous bullet, Local Boards have discretion on when they conduct initial and continued eligibility for inclusion on the local ETPL. The following are just a few examples of options for local review: ■ Review entire local ETPL every two years. Review each provider/program annually. Review on the anniversary of when the provider/program established continued eligibility on the local ETPL. • Process for delisting training provider/programs from the local ETPL. • Provide comparable training opportunities if the training provider goes out of business. If the training provider is a Bureau of Private Postsecondary Education (BPPE) approved provider, the policy should include the requirement to coordinate with BPPE's Office of Student Assistant Relief. • Ensure training programs lead to at least one of the following: 1) credentials and/or certificates valued by employers, or 2) training -related employment as a result of gaining measurable technical skills for a specific occupation. This requirement ensures that training programs lead to high -quality jobs, as described in the California Unified Strategic Workforce Development Plan. Job quality serves the workforce development system and broader public sector by protecting investments in training. Please see ETPL Definitions (Attachment 2) for a definition of a postsecondary credential, as well as a definition of a training program that leads to employment. o Please note, a program on the ETPL that only leads to employment will negatively affect a Local Board's Credential Attainment rate, since all individuals in an education or training program are included in the measure. Please refer to Ca1JOBSActivity Codes (WSD19-06) Attachment 3 for a list of activity codes that place individuals into the Credential Attainment performance measure. WSD21-03 Page 4 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Verify and document participant attendance at regular intervals throughout the length of the training program. Per WSD19-10, the Local Board should check with the training provider to ensure clients are still in the training program each month. If not able to check monthly, the Local Board must check at least quarterly. Require providers to maintain sufficient records and to make these records available for monitoring or audit by either the Local Board and/or the state. • Ensure there are no conflicts of interest between the Local Board and the provider, which includes, but is not limited to the following: o A prohibition on the payment of referral fees by training providers to Local Board staff, including America's Job Center of CaliforniaSm (AJCC) operator staff. o Decisions made by the Local Board regarding ETPs and their programs is in compliance with WIOA Section 107(h). • Outline the requirement of the Local Board to keep all training provider and program eligibility documents (either physical or electronic), and the process to provide them to the EDD within five business days, if requested. • Explain the Local ETPL Coordinator's responsibilities, which, at minimum, must include the following: o Requirement to provide technical assistance to all training providers with programs located within the Local Workforce Development Area (Local Area) seeking to be listed on the CA ETPL o Requirement for reviewing and approving or denying providers and programs for initial eligibility in a timely manner: ■ The review must include eligibility for the CA ETPL that meets requirements outlined in this Directive. ■ The review must include eligibility for the local ETPL that meets requirements outlined in the Local Board's local ETPL policy. o Requirement for reviewing and approving or denying providers and programs for continued eligibility in a timely manner: ■ The review must include eligibility for the CA ETPL that meets requirements outlined in this Directive. ■ The review must include eligibility for the local ETPL that meets requirements outlined in the Local Board's local ETPL policy. o Method and timeline for notifying providers if they or their program(s) are removed from the CA and/or local ETPL. • Describe the appeal process that meets the requirements outlined in this Directive. In addition, Local Board policies shall include the following for training providers who are deemed exempt per California Education Code (CEC) Section 94874, and are not regionally accredited by an accrediting institution: • Verification of the instructor's credentials or experience. WSD21-03 Page 5 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 • Ensure the financial stability of the training provider. • Annual inspection of the schools or training programs. • Ensure actual instruction is taking place. • Ensure instructional equipment and instruction meet current industry standards. Local Boards may delegate their responsibility of the ETPL to another Local Board to act on their behalf in making nominations for training providers and programs to be listed on the CA ETPL, and the creation of their local ETPL. To delegate, or cancel an existing delegation, please complete and submit the ETPL Local Board Delegation and Cancelation Form (Attachment 3). Any Local Boards that delegate their ETPL responsibilities to another Local Board must complete this form annually between July 11t and July 30th. Due to the signature requirement (physical or electronic signature), this form should be emailed as an attachment. E. Consumer Choice Training services must be provided in a manner that maximizes informed consumer choice in selecting an eligible provider and program. Each Local Board must make the local ETPL available to customers. Additionally, the Local Board must make available information identifying ETPs for OJT, customized training, and IWT. After consultation with a career planner, an individual who has been determined eligible for training services may select an ETP from the Local Board's local ETPL. Unless the program has exhausted training funds for the program year, the Local Board must refer the individual to the selected provider, and establish an Individual Training Account (ITA) for the individual to pay for training. A referral may be carried out by providing a voucher or certificate to the individual to obtain training. The cost of the referral of an individual with an ITA to a training provider is paid by the applicable Adult, Dislocated Worker, or Youth program. F. CA ETPL Application Process For a provider to be listed on the CA ETPL, the provider must have its information entered into the CaIJOBS ETPL module. It is the Local ETPL Coordinator's role to provide assistance and guidance to training providers who register in CaIJOBS. Once all necessary information is entered, the Local ETPL Coordinator must review and nominate the training provider and/or program to the State ETPL Coordinator for inclusion on the CA ETPL ensuring all information provided is complete, accurate, and current, and is in alignment with this Directive. The EDD will review applications for the CA ETPL within 30 days of receipt from the Local Board. WSD21-03 Page 6 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Once the provider and/or program is approved and included on the CA ETPL, the Local Board must review, and approve or deny the training provider for inclusion on their local ETPL ensuring all information is in alignment with their Local Board policy. ETPL Application Process by Provider Category In -State Training Provider All training providers that have a training site(s) in CA and wish to be listed on the CA ETPL are required to be registered in CaIJOBS. The training provider shall provide all the training provider information required in the CalJOBS ETPL module. The training provider must upload a signed CA ETPAssurances Form (Attachment 4) to the documents section of the Provider Profile in CaIJOBS. If the in -state training provider is a Department of Labor (DOL) Registered Apprenticeship or California Department of Industrial Relations (DIR), Division of Apprenticeship Standards (DAS) approved apprenticeship, please see the Training Provider Initial Eligibility section below. Local Boards must review and nominate a provider headquartered in their Local Area for the CA ETPL if the provider meets state eligibility requirements. If a provider has multiple locations, the Local Board(s) in the area of the provider locations must nominate the program(s) to the State ETPL Coordinator. 2. Distance Education Training Providers All Distance Education training providers that wish to be listed on the CA ETPL are required to be registered in CaIJOBS. The training provider shall provide all the training provider information required in the CaIJOBS ETPL module. The training provider must upload a signed CA ETPAssurances Form (Attachment 4) to the documents section of the Provider Profile in CaIJOBS. The State ETPL Coordinator will determine if a Distance Education training provider is eligible to be on the CA ETPL using the eligibility criteria in this Directive. If a Local ETPL Coordinator is contacted by a Distance Education training provider, the provider should be referred to wsbetpl@edd.ca.gov for assistance. 3. Out -of -State Training Providers All training providers, other than Distance Education training providers, that have training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out-of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved agreements. Please reference the CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources page in CaIJOBS) for detailed information on the CaIJOBS process for registering new training providers. WSD21-03 Page 7 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 G. CA ETPL Initial Eligibility Training Provider Initial Eligibility Criteria Initial eligibility applies to providers previously not listed on the CA ETPL under the WIOA or the Workforce Investment Act of 1998 (WIA). The initial eligibility period is one year (365 days). The Local ETPL Coordinator is responsible for reviewing the training provider's initial eligibility prior to nominating for inclusion on the CA ETPL. The following institution types are eligible for inclusion on the CA ETPL: 1. Adult education secondary schools, as long as the activities are provided in combination with occupational skills training. 2. Pre -apprenticeship and apprenticeship providers. 3. Private postsecondary institutions. 4. Public postsecondary institutions. The initial eligibility process for each for the training provider types listed above is based on the following: 1. Adult Education Secondary Schools Training providers must be an eligible provider of adult education and literacy activities under Title II of WIOA. Adult education and/or literacy activities must be offered concurrently, or in combination with, occupational skills training. A list of Title II providers can be found on the California Department of Education (CDE) website. 2. Pre -apprenticeship and Apprenticeship Providers a. Pre -apprenticeship Provider Training providers must have a letter of commitment from a DOL registered or DIR DAS approved apprenticeship program. To be listed on the CA ETPL, the pre -apprenticeship program must award an industry -recognized credential or certificate. The state will not enter information on pre -apprenticeship training programs; this information will be entered by Local Boards, if necessary. Pre -apprenticeship programs are considered Individualized Career Services under WIOA, and thus are not required to be on the ETPL. Pre -apprenticeship programs that do not result in an industry -recognized credential or certificate cannot be listed on the ETPL; however, those pre -apprenticeship programs that do provide an industry -recognized certificate or credential can be listed on the ETPL and used in conjunction with an ITA. The California Workforce Development Board (State Board) and each Local Board must ensure that federal WIOA funds awarded for pre -apprenticeship training in the building and construction trades fund programs and services that follow the Multi -Craft Core Curriculum (MC3) implemented by the CDE and that develop a plan to help increase the representation of women in those trades. WIOA prohibits Title I funds from being used for "construction, purchase of facilities or buildings, or other capital expenditures for improvements to land or buildings except with WSD21-03 Page 8 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 prior approval." b. DOL Registered Apprenticeships and DIR DAS Approved Apprenticeships DOL registered apprenticeships and DIR DAS approved apprenticeships are automatically eligible to be listed on the CA ETPL and do not have any eligibility requirements. The state will reach out to new apprenticeship programs to inform them of the opportunity to join the CA ETPL. If the provider opts into the ETPL, the apprenticeship program will be placed on the ETPL by the state. The State Board and Local Boards shall, to the maximum extent feasible, coordinate their pre -apprenticeship and apprenticeship training programs with one or more DIR DAS approved apprenticeship for the occupation and geographic area. 3. Private Postsecondary Institutions (for -profit or non-profit) Training providers be must be accredited by the Accrediting Commission for Schools (ACS) Western Association of Schools and Colleges (WASC); the WASC Senior College and University Commission (WSCUC); have current BPPE Approval to Operate; current Verification of Exemption by BPPE; or are deemed exempt per California Education Code (CEC) Section 94874. Note that providers who are deemed exempt are not required to have a Verification of Exemption. However, if EDO is unable to determine the specific exemption that the provider falls under, then EDD reserves the right to request that the provider obtain a Verification of Exemption from the BPPE. Providers that fall under exemptions (a), (d), (f), or (h) of CEC Section 94874 are not eligible for the ETPL. A Distance Education provider without a physical presence in California that offers postsecondary distance education to California students for a fee must be registered with the BPPE. Private Distance Education higher education institutions that are degree granting, non-profit, and accredited are not required to register with BPPE, but must be accredited by the ACS WASC, the WSCUC, or an agency recognized by the U.S. Department of Education. For more information on the BPPE Out -of -State Institution registration, please see the BPPE Out -of -State Institution Registration webpage. For a directory of accredited schools, please visit ACS WASC and WSCUC. For more information regarding BPPE Approval to Operate, or current Verification of Exemption, please visit the BPPE website. If the training provider has a BPPE Approval to Operate, Verification of Exemption, or Out -of -State Institution Registration, the document must be uploaded to the documents section of the Provider Profile in CaIJOBS. 4. Public Postsecondary Institutions a. Public Postsecondary Community Colleges WSD21-03 Page 9 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Training providers must be accredited by the WASC Accrediting Commission for Community and Junior Colleges (ACCJC). The following website can be utilized to search for the WASCACCJC accredited colleges: WASC ACJCC. For public postsecondary community colleges not WASC AMC accredited, but are currently in the initial accreditation process, the Local Board can nominate the training provider, and the State Board and the EDD will determine whether the community college meets the training provider initial eligibility criteria. b. CA State University (CSU) and University of CA (UC) Training providers must be accredited by the WSCUC. The following website can be utilized to search for WSCUC accredited colleges: WSCUC. In addition to the above requirements, all training providers (with the exception of apprenticeship programs) must meet the following: • All training providers are subject to the Equal Opportunity and Nondiscrimination requirements found in Section 188 of WIOA. All Local Boards must ensure a training provider is in compliance prior to nominating the training provider to be on the CA ETPL. Equal Opportunity and Non -Discrimination procedures should be posted at the AJCC and approved training providers' facilities, and provided to each participant upon enrollment in a CA ETPL training program. It is critical for Local Boards to utilize EDD- provided monitoring tools to evaluate the providers, and to upload appropriate documents to the Documents section of the Provider Profile in CaIJOBS. It is also important to note that all site locations for a provider must be in compliance with WIOA Section 188. For more information, refer to Nondiscrimination and Equal Opportunity Procedures (WSD17-01). Provide information supporting the provider's partnership with business. This may include information about the quality and quantity of employer partnerships. • Enter program(s) of training services into CaIJOBS. The training provider should only enter the program(s) desired to be on the CA ETPL. If the program is offered with multiple modes of delivery, curriculum, or course lengths, the program must be entered separately for each variation. Please reference ETPL Definitions (Attachment 2) for the definition of a Training Program. • A signed copy of the CA ETP Assurances Form (Attachment 4) is uploaded to the Documents section of the Provider Profile in CaIJOBS. This form must be uploaded annually, prior to the provider being reviewed for eligibility. Once the training provider completes the CA ETPL application on CaIJOBS, the Local ETPL Coordinator is responsible for reviewing the provider's information and either denying their inclusion on the CA ETPL, or nominating them for review by the State ETPL Coordinator through the CaIJOBS approval process. The Local ETPL Coordinator must review and nominate, or deny a training provider profile within 30 days of the completed application date. WSD21-03 Page 10 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 The Local Board that contains the headquarters of the provider is responsible for nominating the provider profile. Please reference the Approval or Denial of Training Provider/Program section of this attachment for additional information. Training Program Initial Eligibility Criteria Initial eligibility applies to a program previously not listed on the CA ETPL under the WIOA or the WIA. The initial eligibility period is one year (365 days). After a training provider meets the training provider initial eligibility criteria listed above, been nominated by the Local Board, and approved by the State ETPL Coordinator, each individual training program must meet the following requirements to be listed on the CA ETPL: • The training program must be for occupations in in -demand industry sectors identified by the state, region, or Local Board. In -demand or priority industry sector information must be verified with the State Board and/or Local Board. • The training program provides training services that lead to an industry -recognized credential, national or state certificate, or degree, including all industry appropriate competencies, licensing and/or certification requirements, or employment in a specific occupation after receiving measurable technical skills. Please note the training program does not have to issue the credential, but the training program should prepare the individual to obtain the credential. For example, a Class A Truck Driving program does not issue the Class A driver's license, but it should prepare the individual to pass the state -issued exam to obtain the license. For more information on if a training leads to an industry -recognized credential, please see DOL's Credential Attainment Decision Tree. • The cost in the Cost Details tab in the program wizard should match the cost of a member of the general public enrolling in the program without assistance from WIOA. This information should be available in the provider's brochure or website. If the Local Board works out a different cost with the provider, then the cost information in the training activity code will need to be updated to reflect the different cost. The mode of instruction, and class schedule(s) are consistent with the provider's advertised brochure/website. If a program is offered with multiple modes of instruction (e.g., online and in -person) or durations, the program needs to be entered separately for each variation. • For providers with a BPPE Approval to Operate, the training program and its location are BPPE approved'. • For WASC accredited training providers where the program's instruction and/or curriculum development is entirely sub -contracted to another entity or third party vendor, the training provider directly receiving tuition and related instruction fees ' For providers with a BPPE Approval to Operate, not all BPPE training programs are automatically eligible to be listed on the CA ETPL. WSD21-03 Page 11 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 (e.g., ITA) must meet the requirements outlined in this directive, and register in CaIJOBS as a provider. See ETPL Definitions (Attachment 2) for the definition of third - party subcontracting and what is considered allowable. • Program must provide and meet the following performance metrics based on aggregate data for all students in the program to ensure the program supports the ability for the individual to obtain an industry -recognized postsecondary credential, and/or employment upon completion of the program. The provider must provide performance data for the prior complete program year (July 1—June 30). o Public Postsecondary Community Colleges, CSUs, UCs, and Adult Education Secondary Schools.are required to provide performance information for consideration of placement on the CA ETPL, but due to heavy state oversight, investment, and the inability to capture true program outcome data, these institution types are not required to meet a specific performance threshold to be listed on the CA ETPL. The following performance data must be provided and listed in CaIJOBS: ■ Of individuals that exited the program, the percentage who successfully completed the training program (did not withdraw or transfer out of the program). ■ Of individuals that successfully completed the training program, the percentage who are employed within six months of graduating from the training program. For occupations for which the state requires passing an examination, the six month period begins after the announcement of the examination results for the first examination available after a student completes the program. o Private Postsecondary Institutions are required to meet and provide the following performance data in CaIJOBS: ■ Of individuals who exited the program, 50% successfully completed the training program (did not withdraw or transfer out of the program). ■ Of individuals who successfully completed the training program, 50% are employed within six months of graduating from the training program. For occupations for which the state requires passing an examination, the six month period begins after the announcement of the examination results for the first examination available after a student completes the program. Please note —Apprenticeship programs are not subject to program initial eligibility criteria. Once the training provider enters the program into CaIJOBS, the Local ETPL Coordinator is responsible for reviewing the program information and either denying their inclusion on the CA ETPL, or nominating them for review by the State ETPL Coordinator through the CalJOBS approval process. The Local ETPL Coordinator must review and nominate, or deny a training program within 30 days of the completed application date. WSD21-03 Page 12 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 The Local Board where the program is located is responsible for nominating the program. Please reference the Approval or Denial of Training Provider/Program section of this attachment for additional information. For more information regarding the training provider and program initial eligibility process, please refer to the CA ETPL Training Provider and Program Determination Flowchart (Attachment 5). H. CA ETPL Continued Eligibility Criteria Training Provider Continued Eligibility Criteria Continued eligibility applies to all training providers listed on the CA ETPL at any time under the WIOA or WIA, and whose initial eligibility has expired. A training provider's initial and continued eligibility is valid for 365 days after the provider is approved for the ETPL. Since providers can be reviewed year-round, all active training providers on the CA ETPL will be evaluated annually by the EDD no earlier than 60 days, and no later than 30 days prior to the provider's eligibility expiration date to ensure they continue to meet eligibility to be retained on the CA ETPL. To determine continued eligibility, the EDD must verify that the training provider continues to meet the requirements outlined in the Training Provider Initial Eligibility Criteria section of this Directive. DOL registered apprenticeships and DIR DAS approved apprenticeships do not have any continued eligibility requirements and will remain on the ETPL. It is recommended that apprenticeships update their program information annually. In addition, providers on the CA ETPL for two full program years (July 1— June 30) must have at least one Title 1, subtitle B enrollment during the previous two program years. if removed due to enrollment requirements, a provider must wait six (6) months from removal to submit their ETPL application for reinstatement and will not be held to the enrollment requirement when determining continued eligibility for placement back onto the list. Training Program Continued Eligibility Criteria Continued eligibility applies to all training programs listed on the CA ETPL at any time under the WIOA or WIA and whose initial eligibility has expired. A training program's initial and continued eligibility is valid for 365 days after the program is approved for the ETPL. Since programs can be reviewed year-round, all active training programs on the CA ETPL will be evaluated annually by the Local Board no earlier than 60 days, and no later than 30 days prior to the program's eligibility expiration date to ensure they continue to meet eligibility to be retained on the CA ETPL. Training providers must reapply for WIOA program certification using CaIJOBS. All applications for continued eligibility of training programs will be evaluated as they are received, by the Local Board and EDD, to ensure they continue to meet eligibility to be retained on the CA ETPL. The Local Board where the program is located is responsible for evaluating the program. WSD21-03 Page 13 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 After a training provider has met the training provider continued eligibility criteria listed above, each individual training program must meet the following requirements to retain their listing on the CA ETPL: • Training program information is reviewed and updated in CaIJOBS. Training program meets all requirements outlined above in the Training Program Initial Eligibility Criteria section of this attachment. CA ETPL training programs must meet performance metrics to retain their eligibility on the ETPL. The EDD will negotiate with DOL to establish yearly performance goals based on the WIOA primary indicators of performance. For continued eligibility, CA ETPL training programs (with the exception of apprenticeship programs, Adult Education programs, Community Colleges, UCs and CSUs) must meet or exceed the performance metrics required in initial eligibility, as well as the negotiated state -level Title I Adult performance goals. The EDD will publish the state -level negotiated performance goals in a Workforce Services Information Notice located on the EDD website. The continued eligibility performance calculations for each program is based on WIOA participant performance, and is verified using the federal ETP Report published annually by the state. Providers are required to collect and submit aggregate performance data for all students to EDD. The following outlines the performance metrics for continued eligibility: o The program must meet the following performance metric for all students for the most recent complete program year (July 1—June 30): ■ Of individuals who exited the program, 50%successfully completed (did not withdraw or transfer) the program. o The program must meet the following performance metrics for WIOA participants for the most recent complete program year (July 1—June 30)2: ■ Employment Rate 2nd Quarter after Exit meets the state's negotiated goal for the Title I Adult program. ■ Employment Rate 4th Quarter after Exit meets the state's negotiated goal for the Title I Adult program. ■ Median Earnings meet the state's negotiated goal for the Title I Adult program. ■ Credential Attainment meets the state's negotiated goal for the Title I Adult program (if applicable). • Measurable Skill Gains meets the state's negotiated goal for the Title I Adult program. 2 With the exception of completers, providers will be held accountable for the performance measures in which two complete years of data is available for their program(s) on the ETP Report. WSD21-03 Page 14 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Please see CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources page in CaIJOBS) for instructions on how providers reapply for WIOA program certification in CaIJOBS. For detailed information regarding the definitions and calculations of the WIOA primary indicators of performance, please see Performance Guidance (WSD22-01). Please refer to the CA ETPL Training Provider and Program Determination Flowchart (Attachment 5) to determine if a training provider and its program(s) meet the continued eligibility criteria to remain on the CA ETPL. I. Approval and Denial of Training Provider/Program Approval of Training Provider/Program After reviewing to ensure the provider/program meets the eligibility criteria above, the Local Board can nominate the training provider/program to the state for review. If nominating the provider to the State ETPL Coordinator, the signed CA ETP Assurances Form (Attachment 4) must be uploaded to the documents section of the Provider Profile in CaIJOBS. The State ETPL Coordinator will review providers within 30 days of their nomination by the Local Board. The EDD will. review the provider/program's information to ensure it meets all initial or continued eligibility requirements outlined in this Directive. If eligible, the State ETPL Coordinator will approve the provider/program for the CA ETPL, and notify the Local ETPL Coordinator. If the Local Board has additional local ETPL eligibility requirements, the Local ETPL Coordinator must review all CA ETPL approved distance education programs, as well as all in- state CA ETPL approved programs located in the Regional Planning Unit for inclusion on their local ETPL. If the Local Board does not have additional local ETPL eligibility requirements, all approved CA ETPL programs must be included on the Local Board's local ETPL. Denial of a Training Provider/Program After review, if a Local Board determines the training provider/program does not meet the requirements to be listed on the CA ETPL, the Local Board must inform the training provider in writing with the reason(s) for the denial, and provide information on the Local Board appeal process within 30 days of receipt of the application. A copy of the written notification provided to the provider must be uploaded to the documents section of the Provider Profile in CaIJOBS within 10 business days of issuance. If the Local Board nominates a provider/program to the state for review, but upon review, the State ETPL Coordinator denies the training provider/program listing on the CA ETPL, the EDD must inform the Local Board of the denial and the reason(s) for the denial within 30 days of receipt of the nomination. The Local Board must in turn inform the training provider in writing with the reason(s) for the denial, and information on the Local Board appeal process within 30 WSD21-03 Page 15 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 days of receipt of the EDD's decision. A copy of the written notification provided to the provider must be uploaded to the document section of the Provider Profile in CalJOBS within 10 business days of issuance. If the training provider is able to rectify the issue that caused the denial, the Local Board can review the information and resubmit to the State ETPL Coordinator for review. For example, if a provider is denied solely because the CA ETP Assurances Form (Attachment 4) was not uploaded to CaUOBS, the State ETPL Coordinator would notify the Local Board, which would notify the provider. The Local Board can then nominate the provider again once the form is uploaded to CaIJOBS. The training provider's request to be on the CA ETPL must be denied if the training provider fails to provide complete information, intentionally provides inaccurate information, or has substantially violated any WIOA requirement(s). If the EDD, in consultation with the nominating Local Board, determines a training provider intentionally supplied inaccurate information or violated any WIOA requirement(s), the EDD or the Local Board shall deny the training provider's application for the CA ETPL, and the training provider is not allowed to be reconsidered for inclusion on the CA ETPL for at least two years. If approved for inclusion on the CA ETPL, but the Local ETPL Coordinator determines the training provider/program does not meet their local ETPL requirements, the Local Board must inform the training provider in writing with the reason(s) for the denial, and information on the Local Board appeal process within 30 days of receipt of the application. A copy of the written notification provided to the provider must be uploaded to the documents section of the Provider Profile in CaIJOBS within 10 business days of issuance. J. Del isting Training Providers/Programs To ensure the integrity of the CA ETPL, the Local Board or the EDD will remove a training provider or program from the CA ETPL at any time for the items below: 1. The training provider will be immediately removed from the CA ETPL for any of the following reasons until such time as they meet continued eligibility. A provider who has been removed from the list for any of the following reasons is liable to repay all Adult and Dislocated Worker training funds received during the period of noncompliance: a. The training provider has lost its accreditation or its approval to operate from its regulating agency. b. A private postsecondary training provider no longer meets the exempt criteria per CEC Section 94874, or the provider's Verification of Exemption by BPPE (if required by the EDD) expired or is revoked, and the provider does not have a new Verification of Exemption, or BPPE Approval to Operate. c. The nonprofit Community Based Organization no longer qualifies under Section 501(c)(3) of the Federal Internal Revenue Code. d. The apprenticeship program is no longer registered with the DOL under the National Apprenticeship Act, or is no longer approved by DIR DAS. The State WSD21-03 Page 16 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 ETPL Coordinator is responsible for removing apprenticeship programs. e. The pre -apprenticeship program no longer has a Letter of Commitment from a DOL registered or DIR DAS approved apprenticeship program, or no longer leads to an industry -recognized postsecondary credential. f. It is determined the provider sub -contracted instruction of the program to another entity without approval from WASC or BPPE. See ETPL Definitions (Attachment 2) for the definition of third -party subcontracting. g. The provider is not in compliance with WIOA Section 188. 2. A training provider will be immediately removed from the CA ETPL for a period of no less than two years for any of the reasons listed in this section. A provider who has been removed from the list for any of the following reasons is liable to repay all Adult and Dislocated Worker training funds received during the period of noncompliance: a. The state identifies the Local Board and training provider are participating in pay -to -play activities (commonly known as kickbacks) that include, but are not limited to: the Local Board received monetary or gift exchanges for (or in the hope for) referrals to a specific training provider, and/or exchanges of money or gifts to have the training provider listed on ETPL. As part of the annual on -site monitoring of Local Boards, if it is determined the Local Board is engaging in pay -to -play activities, a corrective action is required, and failure to take timely action to be in compliance may result in decertification of the Local Board involved. b. It is determined the training provider falsely reported information. c. The training provider substantially violated a provision of Title I of WIOA, or its implementing regulations. d. The training provider's top level leadership (e.g., owner, CEO, Director, etc.) is convicted of violating any federal or state law associated to the operation of the institution. 3. The EDD, in coordination with the Local Board, can remove a provider for any of the following reasons. Reactivation to the list is at the discretion of the State ETPL Coordinator and the Local Board: a. It is determined the provider is not serving or providing value to WIOA participants, and is listed on the CA ETPL solely for other purposes, such as the utilization of Workers' Compensation Supplemental Job Displacement Benefit vouchers. b. The provider has not served at least one Title I, subtitle B enrollment during the previous two program years. See "Training Provider Continued Eligibility Criteria" for requirements to be reinstated to the ETPL. c. The provider's CaIJOBS profile and/or program information is inaccurate or incomplete. d. The training provider has not demonstrated a good faith effort in providing the ETP Report data to the EDD. e. The provider no longer wishes to be listed on the CA ETPL. WSD21-03 Page 17 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 4. In an effort to safeguard WIOA funds, the training provider will be suspended from the CA ETPL if the training provider is under any federal, state, or local investigation. During the period of suspension, no new enrollments may occur, but the training provider can continue to serve existing WIOA funded enrollments. Once the investigation is complete, a review of the findings by the state will determine if the provider can be reinstated to the CA ETPL. If a training provider/program is removed from the CA ETPL, the EDD must inform the Local Board of the denial and the reason(s) for the delisting within 30 days of the removal. The Local Board must in turn inform the training provider in writing with the reason(s) for the delisting, and provide information on the Local Board appeal process within 30 days of receipt of the EDD's decision. A copy of the written notification provided to the provider must be uploaded to the document section of the Provider Profile in CaIJOBS within 10 business days of issuance. All training provider/programs removed from the CA ETPL must be removed from the local ETPL immediately upon notification from the EDD, as any new enrollments into a training program not eligible to be on the CA ETPL will result in disallowed costs. It is the responsibility of the EDD and the Local Board to work together to ensure any participants currently enrolled in a training program removed under items 1 and 2 experience minimal disruption. If the training provider or program is removed due to items 1, 3, or 4, any participants already enrolled (attended at least one day of instruction) can continue participation in the program until the training is complete, but no new enrollments may occur. Please see WSD19-10 for additional information regarding the recovery of training funds. K. Placing Delisted Training Providers/Programs Back on the ETPL Requests to be placed back on the CA ETPL must be submitted through the Local Board (unless the provider is a Distance Education or apprenticeship program). The training provider and program(s) must meet all criteria outlined in the CA ETPL Continued Eligibility Criteria section of this attachment to be placed back on the CA ETPL. If the training provider is removed for item 2 of the Delisting Training Providers/Programs section of this directive, two years must have passed from the time of their removal before they can be placed back onto the CA ETPL. If the training provider is removed for item 3(b) of the Delisting Training Providers/Programs section, the provider must wait 6 months from the date of removal before submitting an ETPL application for reinstatement. L. Appeals Appeals to the Local Board Each Local Board must have a written appeal process for the CA and local ETPL that includes the following required provisions: WSD21-03 Page 18 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Instructions for a training provider wishing to appeal a decision. The training provider must appeal to the Local Board in writing within 30 days of the issuance of the denial or delisting notice. The appeal must include a statement of the desire to appeal, specification of the training program(s) in question, the reason(s) for the appeal (i.e., grounds), documentation supporting the grounds for the appeal, and the signature of the appropriate training provider official. • An initial informal meeting between the Local Board staff and the training provider. The purpose of this meeting is to identify if there is a simple solution to resolve the dispute. The opportunity for training providers to have a hearing. The hearing officer shall be an impartial person. The hearing officer shall provide written notice to the concerned parties of the date, time, and place of the hearing at least ten calendar days in advance of the scheduled hearing. Both parties shall have the opportunity to present oral and written testimony under oath, to call and question witnesses, request documents relevant to the proceedings, and have legal representation. The hearing officer's final decisions must be made within 60 days of receipt of the appeal, and the training provider and the Local Board notified in writing of the final decision. • A copy of the final decision must be emailed to the State ETPL Coordinator (wsbetpl@edd.ca.gov), and the Local ETPL Coordinator must upload the final decision to the Provider Profile section of CaIJOBS. Appeals to EDD Distance Education and Apprenticeship programs can appeal directly to the EDD. All other training provider may appeal to the EDD only if the local appeal process has been exhausted, and the provider is dissatisfied with the Local Board's final decision. A training provider wishing to appeal a Local Board's decision must submit a written appeal to the EDD within 30 days from the date of the Local Board's final decision. The request for appeal must include a statement of the desire to appeal, specification of the training program in question, the reason(s) for the appeal (i.e., grounds), Local Board's final decision document, and the signature of the appropriate training provider official. The appeal should be sent to: wsbetpl edd.ca.aov. The EDD will promptly notify the appropriate Local Board when the EDD receives a request for appeal and when a final decision has been rendered. • The EDD will review appeals received, make a decision, and notify the training provider and the Local Board. • The EDD will upload the state's final decision to the Provider Profile in CaIJOBS. WSD21-03 Page 19 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 M. Maintenance of the CA ETPL The EDD is responsible for the maintenance and publishing of the CA ETPL. Local Boards, in turn, are responsible for ensuring all of their AJCC locations have access to the most recent version of the CA and local ETPLs. Local Boards may include additional performance, occupational, and/or industry data to augment the CA ETPL listings on their local ETPL. Local Boards, job seekers, and training providers have access to the CA ETPL on CaIJOBS by clicking the Access California's ETPL and Apprenticeship Providers link from the homepage, or by clicking More Career Services, and then Education Services section. N. ETP Report The WIOA requires the state to submit an ETP Report with the federal WIOA Annual Performance Report on October 1st utilizing a template developed jointly by the DOL and U.S. Department of Education. This report includes all WIOA and non-WIOA participants served by each training program listed on the CA ETPL3. The DOL has made the ETP Report data available to the public via trainingproviderresults.gov. The ETP Report gathers critical information, including the employment, earnings, and credentials obtained by participants in the training program. This information will be widely disseminated to assist participants and members of the general public in identifying effective training providers and programs. This information will also benefit the training provider by providing awareness of their program, and serving as a tool to potentially enhance their programs. All training providers are required to electronically submit the program participant data outlined in the CA ETPAssurances Form (Attachment 4). The state recognizes the reporting burden this causes, and understands the data limitations, so the state will work with training providers based on the available data provided. Data reporting for the annual ETP Report will be a phased approach with the state working collaboratively with Local Boards, and training providers to obtain the required information. Training providers that demonstrate a good faith effort in providing data will not be subject to removal from the ETPL; however, failure to provide any data may result in removal from the CA ETPL. Performance data from the ETP Report will be used for continued eligibility review of all training programs, excluding DOL registered or DIR DAS approved apprenticeships. O. Technical Assistance and Resources Technical assistance will be provided by BPPE, DIR DAS, Local ETPL Coordinators, and EDD on respective application processes, compliance requirements, and reporting documents. Each Local Board must identify a Local ETPL Coordinator(s) using the Local ETPL Coordinator Contact 3 Apprenticeship programs are excluded from this requirement. WSD21-03 Page 20 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 1 Form (Attachment 6). The Local Board must provide an updated form if the Local ETPL Coordinator changes, or if the existing coordinator's information changes. Training Providers Training providers may contact the Local ETPL Coordinator in their area with questions regarding the application process and eligibility (initial and continued). For basic ETPL information and a list of Local ETPL Coordinators, refer to the EDD's Eligible Training Provider List located on the EDD website. Private postsecondary training providers can obtain assistance from the BPPE through technical assistance workshops (BPPE Application Workshop and BPPE Compliance Workshop), which assists training providers in completing the BPPE Annual Reports, and online reporting tools. Apprenticeship providers that are registered with either the US DOL or CA DIR DAS and wish to be added to the ETPL should contact the State ETPL Coordinator by email: wsbetpl@edd.ca.gov. Local ETPL Coordinators Local ETPL Coordinators can communicate with the State ETPL Coordinator by email: wsbetpl@edd.ca.gov. The EDD will coordinate webinars and trainings as necessary. Announcements related to the CA ETPL will be made via email to the Local ETPL Coordinators. The CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources page in CaIJOBS) provides detailed instructions to assist Local Boards with entering programs into the CaIJOBS ETPL module. The CaIJOBS system includes data entry screens and reports, and is the mandatory method to be used by training providers and Local Boards for transmitting this data to the state. For a full list of CaIJOBS Activity Codes used to track a participant's training activities, please see CaIJOBS Activity Codes (WSD19-06). WSD21-03 Page 21 of 21 ETPL POLICY AND PROCEDURES ATTACHMENT 2 ETPL DEFINITIONS Apprenticeship Program —All apprenticeship programs that are registered with the U.S. Department of Labor (DOL), Office of Apprenticeship, or approved by California (CA) Department of Industrial Relations (DIR) Division of Apprenticeship Standards (DAS), are automatically eligible to be included on the CA Eligible Training Provider List (ETPL). Apprenticeship programs are a written plan designed to move an apprentice from a low or no skill entry-level position to full occupational proficiency. The apprenticeship program is sponsored by an employer, and upon completing the training program, an apprentice earns a "Completion of Registered Apprenticeship" certificate, which is an industry -issued, nationally - recognized credential. Customized Training —Training that meets the following criteria: 1. Designed to meet the specific requirements of an employer (including a group of employers). 2. Conducted with a commitment by the employer to employ an individual upon successful completion of the training. 3. The employer pays a significant portion of the cost of training, as determined by the Local Workforce Development Board (Local Board) involved, taking into account the size of the employer and such other factors as the Local Board determines to be appropriate, which may include the number of employees participating in training, wage and benefit levels of those employees at present and anticipated upon completion of the training), relation of the training to the competitiveness of a participant, and other employer -provided training and advancement opportunities. Distance Education — Education that uses only one or more of the technologies listed below to deliver instruction to students who are separated from the instructor, and to support regular and substantive interaction between the students and the instructor, whether offered concurrently or not. The technologies include the following: 1. The internet. 2. One-way and two-way transmissions through open broadcast, closed circuit, cable, microwave, broadband lines, fiber optics, satellite, or wireless communications devices. 3. Audio conferencing. Eligible Training Provider (ETP) — In order for a training provider to list a program on the ETPL, the training provider must do the following: 1. Receive funding for training services. 2. Meet the standards and requirements to be a training provider on the ETPL. 3. Provide a program of training services. 4. Be one of the following types of entities: a. Institution of Higher Education that leads to a recognized post -secondary credential. WSD21-03 Page 1 of 5 ETPL POLICY AND PROCEDURES ATTACHMENT 2 b. Entities that carry out a training program registered under the National Apprenticeship Act. c. Other public or private training providers, which may include the following: i. Nonprofit Community Based Organization under Section 501(c)(3) of the Federal Internal Revenue Code. ii. Joint labor-management organizations. iii. Eligible training providers of Adult education and literacy activities under Workforce Innovation and Opportunity Act (WIOA) Title II. ETPL Training Program Types — In order for a training provider to receive WIOA funds through an Individual Training Account (ITA), its training program(s) must be listed on the ETPL. These programs must provide training services, including, but not limited to the following (unless otherwise noted): 1. Occupational skills training, including training for non-traditional employment. 2. Programs that combine workplace training with related instruction, which may include cooperative education programs. 3. Training programs operated by the private sector. 4. Skill upgrading and retraining. 5. Entrepreneurial training. 6. Adult Education or Literacy Activities in combination with training services listed above. 7. Apprenticeship and Pre -apprenticeship Skills Training (20 CFR 680.330). In -demand Industry Sector or Occupation — The determination of whether an industry sector or occupation is in -demand shall be made by the California Workforce Development Board (CWDB) or Local Board, as appropriate, using state and regional business and labor market projections. An industry sector is considered in demand if it has a substantial current, or potential impact (including through jobs that lead to economic self-sufficiency and opportunities for advancement) on the state, regional, or local economy, and that contributes to the growth or stability of other supporting businesses, or the growth of other industry sectors. An occupation that currently has, or is projected to have, a number of positions in an industry sector so as to have a significant impact on the state, regional, or local economy, as appropriate. Occupational Skills Training —An organized program of study that provides specific vocational skills that lead to proficiency in performing actual tasks and technical functions required by certain occupational fields at entry, intermediate, or advanced levels. Postsecondary Credential — An industry -recognized certificate or certification, a certificate of completion of an apprenticeship, a license recognized by the state or federal government, or an Associate or Bachelor's degree. A recognized postsecondary credential is based on the attainment of measurable technical or industry/occupational skills necessary to obtain employment or advance within an industry/occupation. These technical or industry/occupational skills are generally based on standards developed or endorsed by WSD21-03 Page 2 of 5 ETPL POLICY AND PROCEDURES ATTACHMENT 2 employers or industry associations. The following are types of recognized postsecondary credentials: • Associate degree. • Bachelor's degree. • Occupational licensure (e.g. Certified Nursing Assistant license). • Occupational certificate, including Registered Apprenticeship and Career and Technical Education educational certificates. • Occupational certification (e.g. Automotive Service Excellence certification). • Other recognized certificates of industry/occupational skills completion sufficient to qualify for entry-level or advancement in employment. Certificates awarded by Local Boards and work readiness certificates are not considered postsecondary credentials because neither type of certificate is recognized industry -wide, nor documents the measurable technical or industry/occupational skills necessary to gain employment or advancement within an occupation. Certificates/credentials that provide general skills, even if such general skills are broadly required to qualify for entry-level employment or advancement in employment, are not considered postsecondary certificates/credentials. The following are examples of credentials/certificates that are not recognized postsecondary credentials: • Occupational Safety and Health Administration 10-hour course on job -related common safety and health hazards (OSHA 10). • National Career Readiness Certification. • National Retail Federation Credentials. • ServSafe Food Handler's Certification. • Cardio Pulmonary Resuscitation (CPR) Certification. • Certificates for General Computer Skills (Microsoft Word, Excel, Outlook, etc.). For an additional resource, the DOL designed an interactive Postsecondary Credential Attainment Decision Tree to assist in making a determination about whether a credential is considered an industry -recognized credential. This tool is best used in conjunction with the information outlined in this directive. Pre -apprenticeship Program —A program designed to prepare individuals to enter and succeed in an apprenticeship program, and includes the following elements: 1. Training and curriculum that aligns with the skill needs of employers in the economy of the state or region involved. 2. Access to educational and career counseling and other supportive services, directly or indirectly. WSD21-03 Page 3 of 5 ETPL POLICY AND PROCEDURES ATTACHMENT 2 3. Hands-on, meaningful learning activities that are connected to education and training activities, such as exploring career options, and understanding how the skills acquired through coursework can be applied toward a future career. 4. A partnership with one or more apprenticeship programs that assists in placing individuals who complete the pre -apprenticeship program in an apprenticeship program. 5. Opportunities to attain at least one industry -recognized credential through an apprenticeship program. Secondary School Diploma or Recognized Equivalent— CA -recognized diplomas issued by a CA public school, as well as by private schools accredited by the Western Association of Schools and Colleges (WASC) or equivalent regional accreditation body. The requirements of a secondary school diploma are outlined by the California Department of Education (CDE) and listed on CDE's High School Graduation Requirements webpage. A secondary school equivalency certification indicates that a student has completed the requirements for a high school education. CA has approved the use of three high school equivalency tests (HSET): GED®, HiSET®, and TASCT". These tests are for students 18 years old and older, and 17 years old (in some instances). Those who pass the CA High School Proficiency Examination are awarded a Certificate of Proficiency by the CA State Board of Education. While some HSET preparation programs may issue "diplomas or certificates" of completion these documents are not genuine high school equivalency credentials. There are various free HSET preparation programs available for free through the CA Adult Education Provider Directory. Third -Party Subcontracting — a program where course instruction and curriculum is not developed by the provider, and instead is created and delivered by a third party. Per Attachment 1 of the directive, the provider accepting tuition and related instruction fees (e.g. ITA) must be the provider listed on the ETPL. Third -party subcontractors cannot accept WIOA funding without meeting ETPL eligibility requirements, and being placed on the ETPL. Per the California Education Code Section 94886, private postsecondary institutions that receive "institutional charges" such as tuition are required to be approved or deemed exempt by the BPPE.1 1 EDC 94886 - Except as exempted in Article 4 (commencing with Section 94874) or in compliance with the transition provisions in Article 2 (commencing with Section 94802), a person shall not open, conduct, or do business as a private postsecondary educational institution in this state without obtaining an approval to operate under this chapter. EDC 94858 - "Private postsecondary educational institution" means a private entity with a physical presence in this state that offers postsecondary education to the public for an institutional charge. WSD21-03 Page 4 of 5 ETPL POLICY AND PROCEDURES ATTACHMENT 2 Training Program —A program of training services is one or more courses or classes, or a structured regimen that provides the WIOAtraining services, and leads to any of the following: 1. An industry -recognized certificate or certification, a certificate of completion of a registered apprenticeship, a license recognized by the State or the Federal government, an associate or baccalaureate degree. 2. A secondary school diploma or its equivalent. 3. Employment (see definition for Training Program that leads to Employment). 4. Measurable skill gains. Due the federal reporting requirements of the ETP Report, if a program is offered with more than one mode of delivery (e.g. online and in -person), more than one program length (e.g. contact hours and/or weeks), and/or more than one curriculum, the program needs to be entered once for each different variation. For example, if program A is offered online, and in - person, the program needs to be entered twice: (1) for the online program, and (2) for the in - person program. Training Program that leads to Employment —An eligible ETPL program must prepare graduates for a specific occupation related to the training that was provided. This means that programs must award measurable technical skills, rather than general skills that are broadly required for employment. These measurable technical or industry/occupational skills generally are based on standards developed or endorsed by employers or industry associations. The training program must be valuable to employers, as evidenced by partnerships with business within priority industry sectors as identified in the State or Local Plan. Support of the training program from at least three separate employers are required to be eligible, and documentation of this support should be uploaded into the provider profile. In addition, graduates of the program must be employed in an occupation related to the training program. Training -related employment can be recorded for WIOA graduates in the follow-up ribbon of the WIOA application. Unsubsidized Employment— Employment in the private or public sector where the employer does not receive a subsidy from public funds to offset all or part of the wages and costs of employing the individual. WSD21-03 Page 5 of 5 ETPL POLICY AND PROCEDURES ATTACHMENT 3 i ETPL LOCAL BOARD DELEGATION AND CANCELATION FORM A Local Workforce Development Board (Local Board) may delegate or cancel responsibility of the California (CA) and local Eligible Training Provider List (ETPL) to an appointed Local Board by completing this form. This form must be completed at the time of a change (delegation or cancelation), and annually in July to ensure the State ETPL Coordinator is able to coordinate with the appropriate Local Board. Please sign (physical or electronic) and submit the completed form to the Employment Development Department via email to WSBETPL@edd.ca.gov. Select either the Delegation or Cancelation box: — — DELEGATION — Delegating Local Board is assigning responsibility for the CA and local ETPL to the Appointed Local Board, and the Appointed Local Board agrees to coordinate the CA and local ETPL on behalf of the Delegating Local Board. Signatures are required of the Delegating and Appointed Local Board's Executive Director. j CANCELATION — Delegating Local Board is revoking responsibility for the CA and local ETPL to the Appointed Local Board. The Delegating Local Board will resume responsibility for the CA and local ETPL unless a new Local Board is assigned this responsibility. Signatures are required of the Delegating and Appointed Local Board's Executive Director. Delegating Local Boardx �� r �' Delegating Local Board Executive Director Name: Signature: Date: 4 Appointed Local Board - —- Appointed Local Board Executive Director Name: Signature: Date: i WSD21-03 Page 1 of 1 ETPL POLICY AND PROCEDURES ATTACHMENT 4 CA ETP ASSURANCES FORM A completed and signed California (CA) Eligible Training Provider (ETP) Assurances Form must be uploaded to the documents section of the Provider Profile in CaIJOBS. This form must be uploaded annually, prior to the provider being reviewed for eligibility. Part A. I certify that [Insert Name of School/OrRanizationl: (a) Is a legal entity, registered to do business in the state of California (CA). (b) Has not been determined to be ineligible to receive federal funds. (c) Is in compliance with Workforce Innovation and Opportunity Act Section 188 and Title 29 Code of Federal Regulations Part 38. (d) Has demonstrated effectiveness in operating occupational classroom or distance training program(s). (e) Agrees that training provider facilities, classroom instruction, relevant financial records, and attendance records may be reviewed by state, federal and/or local monitors or auditors to ensure compliance with funding requirements. Part B. I certifythat I: (a) Have reviewed the annual student data reporting requirements for the Eligible Training Provider Performance Report (ETP Report) established for training providers. Please refer to the ETP Report Required Data listed below. (b) Will begin collecting required student data elements that are not currently being collected. (c) Will report and submit the ETP Report data for all students trained in each of my school/organization's training programs listed as approved on the Eligible Training Provider List (ETPL) to the Employment Development Department by the due date. I understand that my school/organization's application for program approval on the CA ETPL will not be processed without receiving this Eligible Training Provider Assurances Form. Name of Training Provider (School/Organization) Mailing Address i City, State, Zip Code Phone Number (###) ###-#### Print Name of School/Organization Representative Title of School/Organization Representative Signature of School/Organization Representative Date WSD21-03 Page 1 of 2 ETPL POLICY AND PROCEDURES ATTACHMENT 4 ETP REPORT REQUIRED DATA Required'Data Fields w ETPL Provider Name ETPL Program Name Total Number of Individuals Served Total Number of Individuals Exited Total Number who Completed the Program Total Number Employed 2nd Quarter after Exit Median Earnings in the 2nd Quarter after Exit Total Number Employed 4th Quarter after Exit Total Number of Individuals that Attained a Credential Average Earnings in the 2nd Quarter after Exit Earnings in the 4th Quarter after Exit WSD21-03 Page 2 of 2 ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart ATTACHMENT S STEP 1: CALIFORNIA ELIGIBLE TRAINING LIST (ETPL) TRAINING PROVIDER CATEGORY DETERMINATION YES Once Training Provider Type is determined, proceed to Step 2. ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 2: CA ETPL TRAINING PROVIDER TYPE DETERMINATION m M M ATTACHMENT 5 For definitions of the provider types, please reference Attachment 1 and 2 of the Directive. ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 3: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION YES YES ATTACHMENT 5 E i,ntanj provi&r. is rjle to te he CA t6L d K W } W } W } ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 3: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION ATTACHMENT 5 W) W w D O W V O w a 0 z a W_ V J O a J a W 074 L I Z O h a Z_ K W h J [9 J W wi W 0 a O rg a t7 z_ Z Q H J a U a W h Vf W } W } N W } W } ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 4: CA ETPL TRAINING PROVIDER TYPE DETERMINATION YES YES YES ATTACHMENT 5 r ng provider is ible to be listed; he CA tTPL. Treir!ing proar�d r is 9 net eligible t+,p listed on the C EfPL. Ln F- z W x U LLI 0 W V CL a 0 z Q W u J Q a J a w L� L J W U Z O F Q Z_ W H W 0 J m J W W 0 a O z Z Q F J a 5 IA IL W tt; W ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 5: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION YES ATTACHMENT 5 ETPL POLICIES AND PROCEDURES CA ETPL Training Provider and Program Determination Flowchart STEP 5: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION YES ATTACHMENT 5 ETPL POLICY AND PROCEDURES ATTACHMENT 6 LOCAL ETPL COORDINATOR CONTACT FORM Each Local Workforce Development Board (Local Board) Executive Director must designate a Local Eligible Training Provider List (ETPL) Coordinator(s). The Local ETPL Coordinator(s) will review and nominate training providers and programs for inclusion on the ETPL, via CalJOBSSM on behalf of the Local Board. Submit completed and signed (physical or electronic) form to the Employment Development Department by email: WSBETPL@edd.ca.gov. Date: Local Board: MIS Administrator Name: Executive Director Name: Executive Director Email Address: PRIMARY ALTERNATE (Optional) Signature of Approving Local Board Executive Director Date WSD21-03 Page 1 of 1 ATTACHMENT 7 SUMMARY OF COMMENTS Draft Directive ETPL Policy and Procedures (WSDD-215) There were 131 comments to the draft version of this Directive. Contents Accreditation.............................................................................................................................. 2 AdultEducation..........................................................................................................................2 Appeals....................................................................................................................................... 2 Apprenticeships.........................................................................................................................3 ConsumerChoice.......................................................................................................................5 Delegation.................................................................................................................................. 5 Eligibility.....................................................................................................................................7 GeneralEligibility...................................................................................................................7 InitialEligibility.......................................................................................................................7 ContinuedEligibility...............................................................................................................8 CostInformation......................................................................................................................10 Credentials...............................................................................................................................11 DistanceEducation..................................................................................................................12 EEO...........................................................................................................................................13 ETPReport................................................................................................................................14 ETPAssurances Form...............................................................................................................17 GeneralETPL Requirements....................................................................................................17 In-Demand...............................................................................................................................19 LocalBoard Policy....................................................................................................................19 Localvs CA ETPL.......................................................................................................................20 Other........................................................................................................................................ 22 Out -of -State Providers ..................................... :....................................................................... 22 Pre-apprenticeships................................................................................................................. 23 ThirdParty................................................................................................................................24 Worker's Comp/Supplemental Job Displacement Benefit(SJDB)...........................................24 Page 1 of 25 Accreditation Comment #1— How do we determine if a provider and their programs are accredited? Resolution —Accreditation can be verified by visiting the Western Association of Schools and Colleges, Senior College and University Commission (WSCUC) or WASC Accrediting Commission for Community and Junior Colleges (WASC ACCJC) website and searching for the provider in the directory of institutions: Direct links are provided in the policy. Comment #2 — Do private postsecondary schools need to be Bureau of Private Postsecondary Education (BPPE) approved and accredited by WASC? Resolution — No, private providers must be either accredited by WASC, have BPPE Approval to Operate, or meet the exemption criteria identified in California Education Code (CEC) Section 94874. See Attachment 1 under 3. Private Postsecondary Institutions for more information. Comment #3 — Why is the accreditation only limited to Accrediting Commission for Schools (ACS), WASC, the WSCUC? Why is accreditation limited to regional and not inclusive of any Department of Education (DOE) accrediting agency in lieu of BPPE? There are specific examples listed in bold italics that do include these exceptions, what's the difference? Resolution —The BPPE oversees private postsecondary institutions operating in California with the exception of those outlined in CEC Section 94874. Per CEC 94874(i) institutions accredited by the ACS WASC, or WSCUC are exempt from the BPPE. Additional language expanding acceptable accrediting agencies for Distance Education providers has been added on page 9 of this directive. Adult Education Comment #4 — Regarding defining providers of adult education as only those who provide training under Title II of Workforce Innovation and Opportunity Act (WIOA) (English as a Second Language [ESL] and citizenship classes). This could exclude Regional Occupational Programs (ROPs), community based schools, and any district that contract these services out to local Community Based Organizations (CBOs). Resolution —Training Employment and Guidance Letter (TEGL) 8-19, attachment 1, page 3 includes "Eligible providers of adult education and literacy activities under WIOA Title II if such activities are provided in combination with training services described in 20 Code of Federal Regulations (CFR) § 680.350" as an eligible training provider. Appeals Cominent #5 -- Does the appeals process still work in the context of Local Workforce - Development Boards (Local Boards) "nominating" providers for the ETPL instead of placing them on directly? Where should the appeals process start? Resolution —The appeals process starts with the Local Board that issued the denial. If a provider is denied inclusion on the ETPL, and wishes to appeal, the provider must submit its appeal to the Local Board. Page 2 of 25 Comment #6— Who would be the party responsible for (1) suspending the provider that is under federal, state, or local investigation; (2) notifying the provider of the suspension? If the provider protests, stating they were not afforded due process conduct, who will be responsible for handling any possible legal process as a result of this suspension. Resolution — Removing the provider would be the responsibility of both the Local Board and the state. If either found that a training provider is currently under investigation, then the provider would be immediately suspended by either the state or the Local Board, and the Local Board would inform the provider of the suspension. The provider would then undergo the appeals process if it so chooses, starting with the Local Board. Comment #7 — What if the training provider disagrees with the Local Board's initial eligibility assessment? Resolution —The Local Board must provide the training provider with information regarding the appeals process. Comment #8—Are initial/informal meetings required as part of the appeals process if both parties waive it based on written confirmation? Resolution —All Local Boards must include an option for an informal meeting in their appeals policy. However, both parties can agree to waive this requirement, and documentation should be uploaded into the Provider Profile. This also needs to be included in the local policy. Comment #9 —Are formal hearings required if both parties waive it? Can impartial hearing officers be employed at the Local Board or does it need to be from an outside agency? Can the hearing officer be a compliance analyst not working directly with ETPL? Resolution — Local Boards must include the option of a formal hearing in their appeals policy. However, both parties can agree to waive this requirement, and documentation should be uploaded into the Provider Profile. Guidance on the appeals process, including impartial hearing officers, needs to be included in the'local policy. Comment #10 — Can a Local Board rule to approve a provider on appeal, if the EDD originally rejected it? Resolution —Yes, but the provider/program has to go through final EDD approval before being reinstated to the ETPL. Apprenticeships Comment #11— It appears that a number of requirements are inapplicable to apprenticeship programs, including the WIOA Section 188 requirement. Is this correct? Resolution — Both Department of Labor (DOL) and Department of Industrial Relations (DIR), Division of Apprenticeship Standards (DAS) ensure that apprenticeships meet Equal Employment Opportunity (EEO) standards per 29 CFR 30.3, therefore the Local Board cannot impose additional EEO requirements onto the apprenticeship program. Page 3 of 25 Comment #12 — Please provide further guidance on including all California (CA) apprenticeships on the local Eligible Training Provider List (ETPL). There are some apprenticeship programs that are not available locally (example: apprenticeship programs in Imperial County do not have a presence in Southern California), and does not seem to make sense to list locally as we are unable to provide the Individual Training Account (ITA) for . training due to the distance restrictions. Resolution — Per TEGL 13-16, Change 1, "All Registered Apprenticeship Program (RAPs) on a statewide ETP list must also be located on all local ETP lists in the state." In addition, TEGL 8-19 states that "Local Boards may add additional requirements for providers, except for RAPs, which result in providers that are on the state ETP list that may not be eligible for inclusion on the local ETP list." Comment #13 —Can Local Boards require local program requirements to apprenticeship programs related to payments (W-9s, Invoice Agreements) and other WIOA assurances (WIOA section 188), list of employers partners, or is that assumed by the state? Resolution —Apprenticeship programs cannot have additional eligibility requirements added to them, per TEGL 8-19. If an apprenticeship program is approved by DOL or DIR DAS and want to be added to the ETPL, they must be added to the state and local ETPL. They cannot be removed from the ETPL until they request to be removed or they lose apprenticeship approval/designation from DOL or DIR DAS. Comment #14—Are registered apprenticeship programs required to provide a paid employment component and if they are not providing employment, how is that monitored? If they do not provide employment, isn't that just a regular training program? Resolution —Yes, per the Factsheet located on the DOL Apprenticeship website, apprenticeships are required to provide a paid employment component. The approval of apprenticeship programs is managed by the DOL and/or DIR DAS. Comment #15 —Are we allowed to require apprenticeship to meet our contracting/insurance requirements to be on the local list? Resolution — No. Per TEGL 8-19, no additional eligibility requirements can be added to apprenticeship programs. Comment #16—There are approved apprenticeship programs in occupations that are not in our local priority sector or in -demand occupations. Our local policy is to not put such programs on our local ETPL. It would be inconsistent to allow such a program to be listed as an apprenticeship when we do not list it as a private postsecondary training program. Resolution — Per TEGL 13-16, Change 1, "Given that RAPS are a link to demonstratedhiring needs and WIOA provides automatic training provider eligibility to RAPS, ETA has determined that RAPs qualify as occupations in -demand in the local labor market." In addition, TEGL 8-19, Attachment 1, page 3 states: "RAPs are automatically eligible to be included on the ETP list and are exempt from state and local ETP eligibility requirements." Page 4 of 25 Comment #17 — If WIOA funds cannot be used for building construction, doesn't that restrict Local Boards from funding apprenticeship/pre-apprenticeship programs? Resolution — DOL Final Rules 683.235 clarifies that WIOA funds can't be used for construction, etc. for the purposes of administering WIOA without prior approval from the Secretary of State. However, in the context of apprenticeships and pre -apprenticeships, WIOA funds can be used to pay for participants to be enrolled in construction programs. Consumer Choice Comment #18— Does this mean the Local Board must refer the client for training and an ITA regardless of the appropriateness of the training? Can an individual demand enrollment and training services while demonstrating poor fitness by missing appointments, failing to meet their obligations in the Individual Employment Plan (IEP), and participate in training that does not necessarily fit their employment goals as long as they possess the minimum age, basic skills, and/or prerequisites to do so? If so, we do not believe this is required by WIOA or beneficial to the participant or the system. Resolution —The America's Job Center of Californias' staff must determine training services are appropriate for an individual after conducting an interview, an evaluation or assessment, and career planning. If training is determined to be appropriate after meeting with a career planner, the Local Board must send that participant to the training they select as long as training funds have not been exhausted. Individuals maintain the right to enroll in whatever program they choose, however it is the Local Board's responsibility to help individuals with choosing the best program that fits their needs based on the IEP. Please see the definition of Training Services in WSD19-06 for further guidance on how an individual qualifies for training services. Comment #19—The CA ETPL does not permit the Local Board to approve a training program that is eligible to be paid with WIOA funding, even though the Local Board is the subject matter expert on what will lead to a self -sustainable career in the local/regional economy. The CA ETPL limits the choice of consumer and the Local Board to use Labor Market Information to determine which courses should be deemed eligible. Resolution — Local Board staff are still able to select providers to nominate that reflect the needs of their Local Workforc a Development Area (Local Area). Attachment 1, page 6 states "Once all necessary information is entered, the Local ETPL Coordinator must review and nominate the training provider and/or program for inclusion on the CA ETPL." Delegation Comment #20 — Does each Local Board need to screen all ETPL schools in the Regional Planning Unit (RPU) for inclusion on its local ETPL? Currently we only go through the local process if a customer requests the school. Resolution —Yes, as well as all CA ETPL approved distance education providers and registered apprenticeships. Page 5 of 25 Comment #21— How does a Local ETPL Coordinator get notified that a distance education program or a program in the RPU has been approved? Resolution — ETPL Coordinators receive notifications via the CaIJOBS11 Message Center for their ETPL Coordinator account alerting them to newly added and approved programs. Comment #22 — Please explain how this will be handled for the providers and programs that are already listed. Currently, the ETPL Coordinator in which the main campus is located must manage all of the sites, even those out of their area. Resolution — Local Board initial and continued eligibility procedures will need to be adjusted. For Continued Eligibility, the provider profile will be reviewed by the EDD. The programs will continue to be reviewed by the Local Boards where the programs are located. Comment #23 — Local Boards with the main office or main campus located in their region, should not be responsible for listing other affiliated programs located outside their region. Each region needs to have the option to list linked campuses/schools separately in each region. With EEO monitoring requirements and no designated funding provided to hire ETPL Coordinators, being responsible for multiple campuses throughout the State, is an unrealistic expectation, especially for smaller Local Boards with limited resources. Resolution — For Initial Eligibility, the provider profile is nominated by the Local Board where the provider is headquartered. Programs will be nominated by the Local Board where the program is located. For Continued Eligibility, the provider profile will be reviewed by the EDD. The programs will continue to be reviewed by the Local Boards where the programs are located. Comment #24 — Once programs are listed on the CA ETPL, can this be clarified why training providers need to contact Local Boards? If the provider is not currently on the CA ETPL, shouldn't the Local Board where the provider (not the program) is located be responsible for nominating the provider? Resolution — Providers can reach out to the Local ETPL Coordinator for technical assistance with entering information in CaIJOBS. The provider is nominated by the Local Board where the provider is headquartered. Programs will be nominated by the Local Board where the program is located. Comment #25 — If there are no changes to the ETPL Local Board Delegation and Cancellation Form (Attachment 3) and the Local ETPL Coordinator Contact Form (Attachment 7) that are already on file, do we need to resubmit them under this new Draft Directive? Resolution — Local Boards will need to submit the ETPL Local Board Delegation and Cancellation Form (Attachment 3) annually in July. The Local ETPL Coordinator Contact Form (Attachment 7) only needs to be resubmitted when there are updates. Comment #26 — Is it possible to not only delegate ETPL duties to another Local Board, but instead to delegate individual providers to another Local Board? Page 6 of 25 Resolution —The delegation form is used to delegate ETPL responsibilities (including providers/programs) to another Local Board. Individual providers cannot be delegated to another Local Board. If a provider moves its headquarters from one Local Area to another, the responsibility for that provider changes, and both Local Board ETPL Coordinators should be made aware of the change. Eligibility General Eligibility Comment #27 — Can Local Boards place the burden of proof on providers to prove that their programs meet the requirements for eligibility? Resolution — Local Board staff are required to review programs to ensure they meet eligibility requirements, including credentials. Once all necessary information is entered, the Local ETPL Coordinator must review and nominate the training provider and/or program for inclusion on the CA ETPL ensuring all information provided is complete, accurate, and current, and is in alignment with this Directive. Comment #28— What documentation is required to demonstrate a provider's partnership with local businesses? Resolution —This will vary depending on the Local Board and their local policy. The state will allow Local Boards to decide what is considered "in partnership with business. Comment #29 — Will the negotiated goals be the same as WIOA title I programs or will there be different ones for training provider programs? Resolution — Programs must meet the performance requirements described in the continued eligibility section of the Directive, as well as the state -level Title I Adult performance goal. Comment #30 — Why are training providers that do not award degrees and solely provide educational programs for total charges of $2,500 not allowed? If a provider has a BPPE exemption, it is unclear if a WIOA-funded ITA is considered Federal student financial aid and therefore ineligible. Resolution —This exemption prohibits any federal funding be used to pay for this program, thus excluding WIOA funding from being used. Section 74110 of the CEC defines public funding as "any financial aid paid on behalf of students or directly to an institution from any public source," which includes WIOA. Initial Eligibility Comment #31— Performance requirements for initial eligibility limit customer choice and local autonomy by removing the ability for new training providers to be added to the ETPL without performance data. The Draft Directive does not specify the source of the performance metrics. If in the past, it will come from a provider's BPPE Annual Report, this will further inhibit a Local Board's autonomy as BPPE is currently two years behind in publishing performance data and, in fact, does not even allow a provider to upload data until September for publication in Page 7 of 25 December. This would effectively mean new providers would be required to have two years of performance metrics. Resolution —TEGL 8-19, Attachment 1 indicates that, "The performance of ETPs is a factor that states must use in determining both initial and continued eligibility of a provider to be included on the state's ETP list." The state requires placement data for initial eligibility for two main reasons: 1) it ensures that providers on the ETPL are of a certain quality in keeping with state and federal laws and regulations, and 2) participants are more likely to be successful in WIOA (i.e. employment) if the ETPL program meets the initial eligibility placement requirement. This benefits Local Board performance numbers. Performance data is entered directly into CaIJOBS, and is no longer verified using the BPPE Annual Report. Comment #32 — Given the time it takes for a provider to create and complete an ETPL application, what is the exact timeframe for Local Boards to complete their review process? Resolution — Local Boards should complete their review process of a provider within 30 calendar days of the complete provider and/or program data being submitted into CaIJOBS. The state considers the date of a program being submitted as the application date, and the Local Board has 30 days from that date to nominate the program for review to the state. Comment #33 — Is it required that all initial and continued eligibility reviews be reviewed by the state prior to a Local Board approving? If so, what is the process for this? Resolution — Local Boards will submit providers and their programs to the state for review. This is called "nominating," and the process will be very similar to the current one for adding programs to the ETPL. Within 30 days of receiving the nomination, the state will review the data in CaIJOBS and either approve or deny the provider and/or program, and inform the Local Board. Comment #34 — In the past, performance was collected during the subsequent eligibility period. Are we now, gathering information on performance prior to listing a program on the ETPL? Is there an exception for performance if the provider or program is new? Resolution —Yes, performance information must be provided as part of the initial eligibility review process. The use of performance data during initial eligibility review is required by the DOL, and cannot be waived. Continued Eligibility Comment #35 — Removing programs and then requiring a program meet continued eligibility requirements limits consumer choice and would slow the ETPL's ability to foster demand - driven skills attainment. Resolution =The state has implemented this policy to limit the number of providers that are only on the ETPL for other funding sources (e.g. Workers' Compensation Vouchers) and should help limit the burden of the Local Board ETPL Coordinators in reviewing these providers if they are not helping participants in the workforce system. Comment #36 — Previously, it was up to the Local Board to determine if a provider or program can stay on the ETPL. Is it required that we remove the provider if no enrollments have Page 8 of 25 occurred in 2 years? If so, what is the process for the provider to get back on the ETPL? Cana customer request the provider? Resolution —Yes, per the Directive providers must be removed from the ETPL if they do not have at least one enrollment in the previous two program years (PYs). If they would like to get back on the ETPL, they must wait 6 months before reapplying to the ETPL and meet the continued eligibility requirements in the Directive. Comment #37 — What is the process for schools that are already listed on the ETPL? Do we review all new requirements at their annual mark or do they need to be reviewed at the effective date of this Directive? Resolution — Per the ETPL Directive, continued eligibility applies to all training providers listed on the CA ETPL at any time under the WIOA or Workforce Investment Act (WIA), and whose initial eligibility has expired. A training provider's initial and continued eligibility is valid for 365 days after the provider is approved for the ETPL. Providers and programs already on the list can be reviewed using the policies outlined in this directive the next time they are reviewed for continued eligibility. Comment #38 — Providers on the ETPL for two full complete PYs (July 1—June 30) must have at least one Title I, subtitle B enrollment during the previous two PYs. Does this refer to one enrollment in the entire provider or one enrollment in the individual program? Resolution — One enrollment for the entire provider. This requirement is not applied to the program. Comment #39 — What is the reapplication process for programs trying to remain on the ETPL? Resolution — Please see the ETPL Guide Card (Attachment 5) for steps on how programs are submitted for continued eligibility review. Comment #40—Since continued eligibility can be reviewed at any time during the year (calendar or fiscal), which timeframe is used to measure performance? Resolution —The performance timeframe is for the previous complete PY, July 1st to June 30th. Comment #41— Will Local Boards have the discretion when they conduct continued eligibility? Resolution —After the program becomes initially eligible, they must be reviewed again before the end of the first year (i:e. a program is added to the ETPL on 10/22/2020, the Local Board must review the program again prior to 10/22/2021). Continued eligibility for providers and programs on the CA ETPL must be reviewed every year. For the local ETPL, Local Boards can do continued eligibility every two years. Local Boards can determine the time frame in which they review and complete continued eligibility as long as it is done within the required timeframes. Comment #42 — For programs that run over the one-year period, how should the Local Board conduct continued eligibility? Page 9 of 25 Resolution — Programs that are longer than one year should use whatever cohort is graduating in the year to determine if they meet continued eligibility. Comment #43 — How do Local Boards determine which programs are up for continued eligibility? Resolution — ETPL programs in CaIJOBS have a Subsequent Review Due Date (SRDD), which is the date that Local Boards must review a program by. If a program is not reviewed by the SRDD, the program will automatically be removed from the ETPL. Programs that are 60 days from their SRDD will have a REAPP icon, indicating they are in need of review. The Detailed Report > Provider > by Program Reapplication allows Local Board to see which programs on the ETPL are due for review. Comment #44 — How do Local Boards keep track of programs during continued eligibility, aside from reports? What if there are issues with how the reports function? Resolution — ETPL staff accounts allow for notifications to be sent to staff's email regarding new programs, changes to existing programs, and other changes in the ETPL module. If there are any issues regarding notifications, please reach out to the CaIJOBS Operations Unit at caljobsadmin@edd.ca.gov. The state is also working to revise provider reports to be more useful to ETPL staff. If ETPL staff would like to request updates to reports (new filters, new columns, etc.), they can email the ETPL box at wsbetpl@edd.ca.gov. Comment #45 — Will we be using the most recent data available in ETP Report for our continued eligibility or waiting until a new year is submitted? Resolution —You would use the most recently available performance data to determine if a provider is eligible. Comment #46 — Reviewing year-round instead of at one specific time may seem like a more efficient method, but in reality, it puts an onerous burden on ETPL coordinators. Couldn't it be possible to make the review at a set time during the year? Or Local Boards should have the option to review at a minimum, once per year, or every 2 years if programs are longer than a year? Resolution —After the program becomes initially eligible and is added to the CA ETPL, they must be reviewed annually for continued eligibility (i.e. a program is added to the ETPL on 10/22/2020, the Local Board ETPL Coordinator must review the program again prior to 10/22/2021). For the local ETPL, Local Boards can do continued eligibility every two years. Local Boards can determine the time frame in which they review and complete continued eligibility as long as it is done within the required timeframes. Cost Information Comment #47 — What should the cost information for an ETPL program be matched to? Resolution —The cost in the Cost Details tab of the program wizard should match the cost a Page 10 of 25 member of the general public would pay when enrolling in the program without assistance from WIOA. This information should be available in the provider's brochure or website. Credentials Comment #48—This DOL Credential Tool does not include a category for private postsecondary providers. Resolution —Those providers would fit under the "Institutions for Higher Education" category. Comment #49—The DOL Credential Tool does not explain the skills that either meet/do not meet the definition of a credential. It also does not explain what "in -demand" means. Resolution —The DOL Credential Tool is meant to accompany federal ETPL guidance and illustrate how the requirements are met, rather than explain what those requirements are. Comment #50— If a Local Board, as part of the local initial eligibility requirements, completes an onsite visit with an industry expert who verifies the program meets industry standards, evidenced by the review of the curriculum, equipment, testing, etc., would this be considered as meeting the industry credentials? Resolution —These requirements are in addition to the credential/employment for a specific occupation requirement, not specific criteria for the requirements. Credentials that are "industry -recognized" must meet the definition as described in WSD19-03. Comment #51—There are many programs that do not meet the narrow definition of Post - Secondary Credential outlined in the Definitions attachment that provide valuable and demonstrated effectiveness to individuals with barriers to employment (such as programs for Microsoft Office applications and other office and administrative oriented programs). We also believe these should meet the definition of training under Skills Upgrade and Retraining. Resolution — Per Training and Employment Notice (TEN) 25-19, the programs described here do not meet the definition of a post -secondary credential, since the skills that are attained fall into the general skills/work readiness category. WIOA funds can be used to provide training to general skills such as work readiness, hygiene or safety, but credentials can only be counted toward recognized postsecondary credential attainment if they prepare a person with the competencies required to perform a specific occupation. Local Boards can still send participants to Microsoft courses; however, it is considered a Short-term Prevocational Service and CaIJOBS activity code 215 should be used. Comment #52.— Several comments were received regarding the desire to exclude Skills Upgrading and Retraining, Entrepreneurial Training, and Adult Education and Literacy Activities from the list of services required to be on the ETPL. Resolution — Per TELL 8-19, Attachment 1, these training services are required to be on the ETPL if using an ITA. Page 11 of 25 Comment #53 — Would the fact that there is a partnership be the only evidence needed to prove that the provider's credential and/or certificate is acceptable as an industry -recognized credential? What extent or depth of partnership is required to meet this bar- and what criteria should the ETPL coordinator use to determine what the extent or depth of the partnership is? Should there be written documentation? Resolution — No, credentials that are "industry -recognized" must meet the definition as described in WSD19-03. The extent or depth of partnership will be determined by each Local Board. Comment #54—The second to last bullet (page 4) only mentions credentials and or certificates, but does it also include degrees or licenses? Resolution —Yes. Attachment 2 provides a full list of the types of recognized postsecondary credentials. Comment #55 — If the program does not issue the credential, what is the distinction that the program meets a requirement to lead to a license? Would it be "if a separate/third party exam is required to obtain the license," otherwise it would need to be issued by the training provider? Resolution —The training program does not have to issue the credential, but the training program should prepare the individual to obtain the credential. For example, a Class A Truck Driving program does not issue the Class A driver's license, but it should prepare the individual to pass the state issued exam to obtain the license. Comment #56—The DOL Credential Tool indicates that a secondary school diploma or equivalent meets the requirements of a credential when attesting to Industry -wide Technical or Industry/Occupation Skills. We believe programs to attain secondary school diplomas or the equivalent meet the definition of training and credential. Resolution —Credentials that are "industry -recognized" must meet the definition as described in WSD19-03. A secondary school diploma or equivalent is a credential, but the Adult Education program can only be on the ETPL when earned in conjunction with Occupational Skills Training. Distance Education Comment #57 — Emergent needs from COVID (online versions, remote training, etc.) is not represented at this time on ETPL. There is urgent need for access to quick training options in addition to training designed to assist in short-term skill building in order to access surge recruitment and lifeboat jobs. How will we handle this need? Resolution —Online learning and/or remote training (distance education) is eligible to be on the ETPL. These providers are reviewed for initial and continued eligibility by the State ETPL Coordinator. Under the new Directive, the responsibility for providers that only function in a distance education capacity shifts to the state for initial and subsequent eligibility review. Page 12 of 25 Comment #58 — With the change in instruction delivery due to COVID, will training providers already listed on ETPL have to create new listings for on-line programs? Resolution —Yes. Per Attachment 1, "If the program is offered with multiple modes of delivery, curriculum, or course lengths, the program must be entered separately for each variation." Please reference the definition of a Training Program in Attachment 2. Comment #59 — Online training is really limited, particularly by providers outside of California. There are many quality training programs that initiate and have headquarters outside of California. The ETPL makes it difficult to find and access these providers. Additionally, online courses (without physical operations) are not easily added which is a disincentive. Resolution — Distance Education providers can be headquartered outside of CA, but they must only offer distance education courses. If they only have physical training locations outside of CA, then they are considered an out-of-state provider and cannot be on the CA ETPL; however, an approved reciprocal agreement may be used. If they have physical locations in CA, but are headquartered outside CA, they are still considered an in -state provider and can be on the ETPL if they meet eligibility requirements. Per the Education Code Section 94801.5, Distance Education private postsecondary education institutions must register with BPPE, unless they provide undergraduate or graduate degrees. Comment #60— What about providers that provide both distance and in -person programs? Or programs that are hybrid partially distance and partially in -person? Resolution — If the provider offers alternative or "hybrid" in -person and online programs, and have a physical location in California, they are an in -state provider. If the program is offered with multiple modes of delivery, different curriculum, and/or different course lengths, the program must be entered separately for each variation. Please reference the definition of a Training Program in Attachment 2. Comment #61— CaIJOBS offers a screen for choosing "Duration" with options of more than one intensity, duration and schedule. CaIJOBS also offers a "Scheduling" screen that could be updated by GSI to allow a selection for in -person and/or distance learning if you want to track it. Could these be used instead of creating separate program entries in CaIJOBS for a single program that only has one listing with the accrediting agency, one curriculum, one cost and one set of performance? Shouldn't CaIJOBS listings match the exact titles and programs approved by the accrediting agency? Resolution — Programs with multiple modes of delivery, different lengths of instruction, and/or different curriculum must be listed separately to comply with ETP Report requirements. Program details should match the brochures available on the provider's website. Comment #62 — Who is responsible for initial and continued eligibility for Distance Education providers? Resolution —The State ETPL Coordinator is responsible for the initial and continued eligibility of Distance Education providers. EEO Page 13 of 25 Comment #63 — Where do Local Boards find the EEO monitoring tools? Resolution — Please refer to your Local Board's EEO Officer, as defined in WSD17-01. Comment #64— How do Local Boards conduct EEO monitoring for providers with multiple locations? Resolution — It is recommended that Local Boards provide the provider one of the EEO monitoring tools (depending on size of provider), and have them complete it and add it to their CaIJOBS Provider Profile. For additional assistance, please refer to your Local Board's EEO Officer and reference WSD17-01. Comment #65 — Are on -site visits (which would be needed to determine that EEO and other items are posted) required before nominating a training vendor for inclusion on the CA ETPL? Resolution — No, it is recommended that Local Boards provide one of the EEO monitoring tools (depending on size of provider), and have them complete it and add it to their CaIJOBS Provider Profile. For additional assistance, please refer to your Local Board's EEO Officer and reference WSD17-01. Comment #66 — Do the EEO requirements in the Draft Directive apply to all providers? Resolution —This applies to all training providers, except apprenticeship programs. ETP Report Comment #67 — What if BPPE performance data is not collected for providers who serve rural areas? Won't this negatively affect their placement rate? Resolution — Performance requirements for providers under the new ETPL Directive do not require BPPE placement data. Placement data is directly entered into CaIJOBS. Comment #68 — Public education either does not collect and track students past graduation or claim they aren't allowed to release that information due to confidentiality requirements. If a public postsecondary CC, CSU or UC does not provide % who successfully completed a program, nor %who are employed within 6 months for initial eligibility, their program must still be listed on the CA ETPL because they are not required to meet a specific performance threshold, correct? Resolution — For Initial Eligibility, public postsecondary providers are still required to submit performance data. They are not required to meet a threshold. Comment #69— Would a waiver be available if the individual was sick or had a valid reason not to take the first test? Some state tests have very long periods between test dates. Resolution — No, a waiver is not available for a missed test. Comment #70 — How is the provider supposed to know when one of their students has exited from WIOA? Or does this mean the student exited from the program, either by successfully completing or dropping out? Resolution — Exiting the program refers to the training program rather than WIOA. Page 14 of 25 Comment #71— Is the placement requirement based on WIOA enrollments only or includes general public as well? Resolution —The placement requirement for initial eligibility includes all students. For continued eligibility, the completion measures includes all students, whereas the other measures include WIOA participants only. Comment #72 — In regards to performance for public postsecondary, is there a form for the providers to fill out with the performance information? Resolution —All providers are required to report their performance data directly into CaIJOBS. Comment #73 — Local Boards are responsible for meeting WIOA performance outcomes for WIOA participants. Are training providers held to the outcomes that are the responsibility of the Local Boards or do they hold shared responsibility? If the performance metrics inclusive of both WIOA and non-WIOA participants, is it common for providers to track employment outcomes or is this specific to ETPL? Resolution — Providers are held to the performance requirements outlined in the ETPL Directive, as described in the Initial and Continued Eligibility sections. If providers and/or programs are successful with WIOA participants, the Local Board will see this success in meeting their negotiated goals. The responsibility of outcomes is shared. Comment #74 — Program data being entered into CaIJOBS represents duplication of work for those who do collect such information and is not verifiable. Minimally, we believe the state should work with the CaIJOBS vendor to provide a more streamlined process. Resolution —As described in TEGL 3-18, all providers must work with the state to submit performance data required by the ETP Report in order to be eligible and listed on the ETPL. WIOA participant data will come from case management work that is already entered into WIOA applications in CalJOBS. Providers are required to submit aggregate data on all students in CaIJOBS. Comment #75 — Providers are required to report data on ALL students, not just WIOA, to the Local Board and the state. Does this data need to be reported by individual? If so, how do we avoid FERPA violations with individuals who have not signed consent for us to have their data? Resolution — Providers only need to submit aggregate all student data as outlined on the CA ETP Assurances Form (Attachment 4). Comment #76 — The data collection and reporting of all students that is required for the ETP Report is prohibitive. This is evidenced' by many waivers that have been granted by DOL to states as well as our own state's request to waive this provision. The waiver to collect all student data should be extended. Resolution —The waiver to report all student data ended with PY 19. DOL has recently granted an extension to the waiver for PY 20; however, the DOL denied our request for a waiver Page 15 of 25 beyond PY 20, so providers will need to collect and report data on all students (WIOA and non- WIOA). For additional information on the end of this waiver, please see TEN 07-21. Comment #77 — Are Community Colleges, UCs and CSUs required to submit data on all of the data points referenced in the CA ETP Assurance Form? There should be a mechanism to obtain entered employment from students attending public schools. Resolution — Yes, per TEGL 3-18 all providers must submit data for the ETP Report. The CA ETP Assurances Form (Attachment 4) notes the data elements required for providers. Comment #78 — Will the state be working directly with providers to upload data to CaIJOBS or will the State be contacting the Local Boards to complete these tasks? Resolution— Ultimately, the Local Boards are responsible for reviewing providers and programs for initial and continued eligibility, which includes performance data. Guidance will be provided on how to upload or enter performance data into CaIJOBS. Comment #79 —The Directive references the ETP site is scheduled to launch in PY 2020; when will this be a requirement for providers to submit data to the system? What do we do in the interim? Resolution — Per TEN 7-21, the ETP All Students Waiver expired on June 30, 2021, so performance data is required to be submitted by providers beginning in PY 21. Comment #80 — ETP Reports will be published in October, what is the reporting period for that report? Are performance reports requested annually by calendar year or program year? Resolution —The ETP Report is reported by PY (July 1 to June 30). For PY 2020, the report due in October 2021 reflects data from July 1, 2020 to June 30, 2021. Comment #81— It looks like the state is aligning the provider program performance measures with WIOA indicators of performance. Does this mean the state will measure this data themselves just as they do with WIOA indicators of performance? Resolution — Providers will submit all student data to the state through the CaIJOBS system, which is then uploaded into the Eligible Training Provider Performance Report (ETP Report). The CA ETP Assurances Form (Attachment 4) details what data the providers are responsible for submitting. WIOA student data will be calculated automatically via the case management data in the CaIJOBS system. Comment #82 — Will training providers be required to enter performance data for individual participants or will it still be totals per program? Will the data be required for both WIOA and non-WIOA students? Resolution —Training providers must enter aggregate data into CaIJOBS for all students in the programs. WIOA student performance data will be calculated via the case management data entered by the case manager. Comment #83 — Will there be a CaIJOBS report for performance data? Page 16 of 25 Resolution —Yes, please use the CaIJOBS Detailed Reports > Provider > by Program Performance report. Comment #84 — What if a participant used a pseudo SSN in CaIJOBS? Resolution — If the participant has a pseudo SSN, Local Boards should capture employment and wage information in the Follow Up forms, just as they would normally for WIOA performance. WIOA participants will be included in the ETP Report automatically. Comment #85 —Are training providers expected to capture WIOA performance data that is being captured by WIOA case managers (i.e., employment data)? Resolution —Training providers are expected to capture and report aggregate data for all students (WIOA and non-WIOA). Comment #86 — Will the due date for performance be issued as an Information Notice? Resolution — Beginning in PY 21, any provider undergoing initial or continued eligibility review must provide the performance data outlined in this directive. ETP Assurances Form Comment #87 — Does Page 2 have to be filled out for each student who attended during the reporting period? Resolution — No, the CA ETP Assurances Form is just the signed agreement from the provider agreeing they will provide the necessary data elements on the following page. Comment #88 — Does the completed and uploaded CA ETP Assurances Form replace the Performance tab? Or does the information have to be entered in both places? Resolution —The CA ETP Assurances Form is just an agreement that providers will provide the indicated data. The form should be uploaded to the Documents section of the Provider's Profile. The performance data still needs to be submitted in the Performance tab in CaIJOBS. General ETPL Requirements Comment #89 — Due to a combination of performance reporting and the continued eligibility process, Local Boards have seen competition on the ETPL dwindle to very few. This does not promote access and equity. The challenge primarily seems to stem around the accreditation process and reporting. Resolution — It is required per WIOA law, regulations, and guidance that initial eligibility and continued eligibility of providers and programs meet certain requirements, including accreditation and meeting a factor of performance. DOL has also prescribed the requirements of the ETP Report. The state is looking into and open to suggestions on ways to make the required reporting less burdensome. We are also open to ideas and ways to assist Local Boards with advertising the ETPL to providers in their area in an effort to build the list of providers in their area. While a contract is more cumbersome than an ITA, a Local Board has the authority to contract with a provider if they determine there is a lack of providers in their area that offer a specific training program. Page 17 of 25 Comment #90 — Vetting process for adding training providers needs to be streamlined and much improved. It is currently locally driven. Can this be centralized in state this can really help achieve economies of scale? Additionally, the state has expertise in financial stability, accessibility, compliance, etc. Resolution — With the implementation of this policy, the EDD will review all Local Board nominated providers and program for initial and continued eligibility ensuring the requirements outline in this directive are applied consistently. In addition, the EDD is exploring other ways to streamline and improve the ETPL process. Comment #91— Are Adult Education and Literacy activities not allowable/fundable under WIOA unless in conjunction with an authorized training? Are such activities allowable, but not considered training? Are they simply not allowable? Resolution — To be listed on the ETPL, the provider must be an eligible provider of adult education and literacy activities under Title II of WIOA. Adult education and/or literacy activities must be offered concurrently, or in combination with, occupational skills training. Comment #92 — Public education course work should automatically be accessed and allowed on ETPL. Data collection has proven prohibitive. Should all public schools, such as Adult Ed, Community Colleges, ROP, contract education, etc., should be automatically eligible. Resolution — Not all public education programs are in -demand, so each program should be looked at individually for ETPL eligibility requirements. Per federal requirements, data collection is required of all providers (except registered apprenticeships). Comment #93 — Are all other service types on Section B, page 2 (except on the job training [OJT], Incumbent Worker Training [IWT], and customized training) required to be on ETPL? Resolution —Aside from OJT, IWT, and customized training, all services listed are considered "training services," and when funded through an ITA, these must be on the ETPL per TEGL 8- 19. Comment #94— Is it required that OJT, IWT, customized training providers are listed in CaIJOBS as a non-ITA provider or be listed on the local ETPL? Resolution — Local Areas are encouraged to enter OJT, IWT, and customized training providers into CaIJOBS as a non-ITA provider. These providers are not required to be on the ETPL; however, the Local Board must inform participants of the OJT, IWT, and customized training options available. In CaIJOBS, these providers would be listed as either ETPL (ITA) or Local Providers (non-ITA). Comment #95 — If all elements of the Draft Directive become final, it will take all the time of one full-time employee to implement them. Additional funding and training would have to be provided by the state. Resolution —The EDD will offer training, and quarterly meetings with the ETPL Coordinators to provide technical assistance. Questions and concerns regarding Local Area's allocations can be directed to the Local Board's Regional Advisor. Page 18 of 25 Comment #96 — What about programs that are offered in English and Spanish? Should those be listed separately, like programs that are online or in -person? BPPE does not mandate combining of program data for English and Spanish courses. Resolution — If the curriculum between a Spanish and an English program is the same, then the program only needs to be entered once. The description of the program should indicate that the program is offered in both English and Spanish. If the curriculum between the two programs is different, then the programs should be listed separately, per DOL ETP reporting requirements. In -Demand Comment #97 — Who verifies whether a program is in -demand? The ETPL coordinator of the Local Board that nominated the provider? And what about priority sectors of adjacent or even far -away Local Boards? Resolution —The Local Board is responsible for verifying that a program be for occupations in in -demand industry sectors identified by the state, region, or Local Board. In -demand or priority industry sector information must be verified with the State Board and/or Local Board. CA ETPL programs would then be available for other Local Boards to use. If the Local Board chooses to have a local ETPL, the Local Board would determine if the program is in -demand in their area. Comment #98 — In -demand industry sectors are locally defined. How do you identify occupations (by SOC code) that are in -demand as determined by the state? Where is this list located? Would you use state in -demand to determine state eligibility, then use local in - demand to determine local eligibility? Resolution —California's Unified Strategic Workforce Development Plan has language on what is considered an in -demand occupation, as well as a list of occupations that Local Boards can use to justify state in -demand requirements. Local Boards would then apply their own local requirements for their local ETPL eligibility. You can find a link to the plan on the California Workforce Development Board's website. Local Board Policy Comment #99 — Does the state have a guide for the specific documents that contribute to "sufficient records"? Resolution —This requirement is to ensure providers are submitting accurate data to the Local Board. Providers can be removed for intentionally supplying inaccurate data. What constitutes as "sufficient records" needs to be addressed in the Local Board's local policy. Comment #100 — If the provider that went out of business is the only provider in a reasonable distance, Local Boards may not be able to provide a comparable training alternative. Must we provide travel costs if the client wishes to go? Resolution —This would be something to address in the Local Board's local policy. Page 19 of 25 Comment #101— Regarding the requirements for Local Board policy listed at the bottom of page 5, isn't this already covered by BPPE Approval/Exemption or WASC accreditation? Resolution —This requirement is for providers who are deemed exempt per CEC 94874, and are not regionally accredited by an accrediting institution. Comment #102 — Current local policy is to have individuals research and visit 3 schools that provide the training that the individual is interested in, before they select which school they wish to attend. Does this supersede the requirements described in Section E, page 5, and we should no longer have the individuals go to 3 schools first? Resolution — Local Boards can continue with this type of procedure, as described in their local policy. Local vs CA ETPL Comment #103— Without clear guidelines, Local Boards cannot expect the participants to understand why certain local programs are available in the state, but not in our Local Area. h also makes it confusing for the participant when they are reverse referred from that training provider and we will not approve the training locally, but it can be added to the CA ETPL. Resolution —The state is working with the vendor to display CA and local ETPL programs differently. This distinction in the system should help clarify what programs are available to participants, depending on where they are located. TEGL 8-19 allows for Local Boards to continue deciding what programs are allowed on their local ETPL. Comment #104— If a Local Board utilizes the CA ETPL, CalJOBS serves as the "local list of training providers and programs," correct? Is it possible for the Local Board to make incumbent worker training provider information available when this is by definition only for a specific employer and a specific group of employed individuals? Resolution —The list available to the public includes training providers and programs that are on the ETPL. Any additional training providers that are not on the ETPL (non-ITA) can be entered as a local provider in CaIJOBS and only viewed by staff. The IWT may be eligible for, but not required to be on, the ETPL. Comment #105—Can state and local eligibility be conducted simultaneously? Resolution — Local Boards can review the provider and program at the same time for both CA and local ETPL eligibility, but they need to review the provider for the appropriate requirements (i.e. local ETPL has additional requirements to eligibility that do not effect eligibility for the CA ETPL). Also, CA ETPL eligibility review must happen first, because if they are no longer eligible per CA ETPL requirements, then they cannot be on the local ETPL. Comment #106 — For the purpose of review for continued eligibility, does local ETPL refer to the geographic boundaries of the Local Board or the training providers that are under contract to the Local Board for payment of ITAs? Resolution —The local ETPL includes all providers that are on the CA ETPL, and meet that Local Board's local ETPL requirements. Page 20 of 25 Comment #107 — Local Boards may have additional criteria in order to be listed locally. For those who do not meet our local requirements, we are expected to list and manage them for the CA ETPL even though we will not use them locally? For both initial and continued eligibility? What happens when a provider has an onsite program and have no enrollments? We are expected to monitor them for compliance, review their performance, and provide technical assistance even though they aren't utilized? Resolution — If a provider and/or program meets the state requirements for the ETPL, and their business is headquartered in Local Area A, then Local Board A must nominate this provider profile to the CA ETPL. If the provider also has programs located in Local Area A, then Local Board A must review and nominate those programs for inclusion on the ETPL—even if this means the provider would not receive any participants. The Local Area can choose to only use their local ETPL for serving their participants, but the providers on the CA ETPL still should be available for other Local Boards to use. Local Board A would monitor for compliance, review performance, and provide technical assistance. The Local Board can delist the provider if the provider has not served at least one Title I, subtitle B enrollment during the previous two program years. See "Training Provider Continued Eligibility Criteria" for requirements to be reinstated to the ETPL. Comment #108 — Will there be copy and paste functionality added or radio button to add a program to the local ETPL? Resolution — CaIJOBS includes the ability to copy program data and create duplicate programs as needed via the "Duplicate" button in the Education and Training Programs tab. See Attachment 5 for more guidance on how to navigate CaIJOBS. Comment #109 —As written, it appears that providers outside the Local Area must be included on the local ETPL, if there is no specific local criteria. What is the reasoning behind requiring all CA ETPL to be also on the local ETPL? We don't include out -of -area training on our local ETPL, but if a participant requests it, we will consider it on a case -by -case basis. Local Boards should have the autonomy to consider allowing interested participants to attend out -of -area providers on a case -by -case basis. Resolution —A local ETPL is available for Local Boards to require additional criteria (such as location) for providers to meet, in order for them to serve participants using WIOA funds. If no additional requirements are added, then the Local ETPL will mirror the CA ETPL. Comment #110 — Providers and programs may be eligible for the CA ETPL but not on the local ETPL. Are Local Boards required to nominate them, based only on the requirements of the Directive, will now be responsible to manage that provider and programs on the ETPL? Resolution —Yes. If the provider meets the CA ETPL requirements, Local Boards are responsible for nominating providers headquartered in their Local Area to the CA ETPL. They are also responsible for nominating programs located within their Local Area to the ETPL, assuming they meet the CA ETPL requirements. Per TEGL 8-19, page 5, Local Boards can only use CA ETPL requirements when reviewing providers for the CA ETPL. After conducting state Page 21 of 25 eligibility, the Local Board can then review the provider for local eligibility using their Local ETPL-specific requirements. Other Comment #111— Who are the stakeholders involved in developing the CA ETPL policies and procedures? Resolution —The California Workforce Development Board, Local Boards, regulatory agencies, and providers. Comment #112 — Can an enrolled Youth in a Title I Youth program enroll in ITAs on ETPL if they are over 18 or do they need to be enrolled as an Adult? Resolution —An ITA can be used for an Out -of -School Youth ages 16 to 24, Adults, or Dislocated Workers. In -school Youth cannot receive an ITA. Comment #113 — Who is responsible for uploading documents into the provider's profile? Resolution — Both the provider or the ETPL Coordinator have the ability to upload documents. Comment #114 — ETPL Coordinator job qualifications need to be defined. Currently if an ETPL Coordinator is not the MIS Administrator, they are excluded from invitations to MIS Admin meetings and no alternative provisions are made to train new ETPL Coordinators. Resolution —To ensure Local ETPL Coordinators receive the training and support needed, the EDD will provide quarterly ETPL Coordinator webinars similar to the monthly MIS Administrator call. In addition, Local ETPL Coordinators can contact the State ETPL Coordinator and wsbetpl@edd.ca.gov to request assistance. Comment #115 — Where would providers and/or Local Board staff go for resources on how to navigate the Provider Module in CaIJOBS? Resolution — Providers and Local Board staff can access the ETPL Guide Card, which is attachment 5 of this Directive. Local Board staff can also access the Provider Services User Guide located in the Staff Online Resources menu of CaIJOBS. Comment #116 —The "CRS" designation is confusing to both providers and staff as it is not spelled out or explained anywhere. Can this be removed if it is no longer relevant? Resolution —The state is currently working with the vendor to improve the ETPL module and make it more streamlined, and will look into removing the CRS designation. Comment #117 — What staff privileges are associated to changing the Local Board responsible for the provider on page 58 of the ETPL Guide Card? Resolution —This is available to any staff with an ETPL Coordinator account. Out -of -State Providers Comment #118 — Can out-of-state providers have training paid for through an ITA? Page 22 of 25 Resolution —All training providers, other than Distance Education training providers, that have training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out-of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved agreements. Comment #119 — Can WIOA funds be used for out-of-state provider training, as long as the provider is on the ETPL in the state where their headquarters is located? Resolution —AII training providers, other than Distance Education training providers, that have training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out-of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved agreements. Comment #120— When Local Boards contract with an out-of-state provider, how is EEO monitoring conducted? What about going through a formal procurement process? Resolution —To align with 20 CFR 680.320, the directive has been updated to remove the ability for Local Boards to contract with a provider listed on another state's ETPL. All training providers, other than Distance Education training providers, that have training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out- of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved agreements. Pre -apprenticeships Comment #121— Do pre -apprenticeships need to meet placement? In the last Directive, this was spelled out. Resolution —Yes, the pre -apprenticeship programs that are on the ETPL need to meet the same standards as the other postsecondary programs. Comment #122 — Suggestion to change pre -apprenticeship language to read: must provide training that "leads" to an industry -recognized credential or certificate. Resolution — No changes were made to the directive as a result of this comment. Comment #123 — Can the state please elaborate on what Local Boards must require of pre - apprenticeship training in the building and construction trades, especially those related to Multi -Craft Core Curriculum (MC3)? Resolution — If WIOA funds are being used to send participants to a construction pre - apprenticeship, the state and Local Boards must ensure the pre -apprenticeships follow Multi - Craft Core Curriculum (MC3) standards. Comment #124 — If pre -apprenticeships are not required to be on the ETPL, is their inclusion solely to use ITAs if it does lead to a credential? What does listed on ETPL and used in Page 23 of 25 conjunction with an ITA mean? I thought ITAs and ETPL went hand in hand. Is it possible to get a link to MC3 in the policy? If a pre -apprenticeship is listed on ETPL must it be connected with a Registered Apprenticeship Program? Resolution — Pre -apprenticeships are considered an individualized career service, and are not required to be on the ETPL. However, if a Local Area wants to utilize an ITA, the program must meet the requirements to be listed on the ETPL. The pre -apprenticeship must meet the definition of occupational skills training and award an industry -recognized credential. If it does not meet these requirements, it cannot be on the ETPL. In order to be eligible for the ETPL, pre -apprenticeships must have a Letter of Commitment from a DOL or DIR DAS apprenticeship. The last paragraph on page 8 states that Local Boards should prefer pre -apprenticeships that are partnered with DIR DAS Approved apprenticeships. Here (PDF) are some resources for understanding Multi -Craft Core Curriculum. Third Party Comment #125 — Isn't this third party subcontracting requirement applicable only to public colleges and universities? Resolution —This applies to both public and private provides accredited by WASC. Comment #126 — Why are only WASC-accredited institutions limited from providing courses via a third party if they participated in development of the curriculum and ensure responsibility for the curriculum by issuing the related credential? Resolution — WASC providers do not have their third party courses reviewed during accreditation. To protect WIOA funds, third party vendors that directly receive tuition fees are not allowed to provide training unless the third party vendor provider and program is on the ETPL. Comment #127 — Can an accredited training provider sub -contract to another training provider, as long as that training provider is accredited by WASC? Resolution — If the subcontracted training provider is directly receiving payment, they must be listed as their own provider on the ETPL. Comment #128— How do we determine which Local Board conducted continued eligibility for the provider? Resolution —The review record in CaIJOBS will show which Local Board completed the review. Worker's Comp/Supplemental Job Displacement Benefit (SJDB) Comment #129 — Has this passage about removing Workers Comp providers been discussed with the agencies that currently use the ETPL (e.g. Worker's Comp, VA, DOR)? We have frequent requests from these agencies to verify and list their providers. Resolution —Yes, the state has discussed this language with other agencies. Comment #130 — ETPL Coordinators get a lot of calls for people looking for worker's comp voucher training. It seems that the worker's comp customers have to guess what to do, and Page 24 of 25 while this clarification in the Directive will give ETPL Coordinators a ready-made response as to why ETPL Coordinators can't assist worker's comp customers, it still leaves worker's comp customers with questions. Resolution —The DIR handles the administration of the Worker's Comp program, which includes informing those in the program of where they can use their voucher. State law requires that vouchers only be used for public schools or providers on the ETPL. Local Boards that receive questions from voucher holders should direct them to their employer, Claims Administrator, or the Department of Industrial Relations. Comment #131— What are some resources that Local Board staff can use for Worker's Compensation questions? Resolution —Afew resources regarding Workers' Compensation include the EDD's ETPL webpage, which has a paragraph on Workers' Compensation, and Chapter 8 of the DIR's Handbook on the Workers' Compensation program. Page 25 of 25 ATTACHMENT 8 ERRATA CHRONOLOGY The Workforce Services Directive ETPL Policy and Procedures (WSD21-03) dated November 10, 2021 was revised with the following changes: Errata #1— On February 22, 2023, the following changes were made to the Directive: • Directive, Page 1 and Attachment 7, page 1 — Corrected the number of comments received from 135 to 131. • Directive, Pages 1-2 — Made updates to the References section, including: updated format to be in alignment with department guidance, added ETPL Reciprocal Agreements (WSD22-08), and replaced Performance Guidance (WSD19-03) with Performance Guidance (WSD22-01). • Directive, Page 4 and 5, and Attachment 1, page 7, 13, 15, and 21— Due to removal of Attachment 5, removed CaIJOBS ETPL Module Guide Card from list of attachments, changed references to "Attachment 5" to "located on the Staff Online Resources page in CaIJOBS," and updated references to Attachments 6 and 7 appropriately. • Directive Page 4 and 5 — Added Errata Chronology. • Attachment 1, page 7, Attachment 5, Page 1, and Attachment 7, page 13 and 23 —Added language regarding the allowable use of an approved ETPL reciprocal agreement for Out - of -State Training Providers. • Attachment 1, page 9 and 10, Attachment 5, page 5 and 6, and Attachment 7, page 2 — In alignment with the commission's update, change the abbreviation for the Western Association of Senior College and University Commission from "WASC SCUC" to "WSCUC". • Attachment 1, page 10 and Attachment 4, page 1 — Added sentence clarifying that the CA ETP Assurances Form (Attachment 4) is uploaded annually into the Documents section of the provider profile, prior to the provider's eligibility review. • Attachment 1, page 11 and Attachment 5, page 8 — Removed requirement for WSCUC providers to have their training program, location, and mode of delivery approved. • Attachment 4, page 2 — In the table, edited "ETPL Provider Number" to "ETPL Provider Name" and "ETPL Program Number" to "ETPL Program Name." • Attachment 5, page 1 — Simplified text from "Is the Training Provider headquartered and/or has at least one physical training site in CA?" to "Does the Training Provider have at least one physical training site in CA?" • Attachment 5, page 4 and 7 — Changed text from "Does the program offer occupational skills training that results in an industry -recognized credential?" to "Training Program leads to employment in a specific occupation or an industry recognized postsecondary credential?" Page 1 of 1 CERTIFICATION REGARDING LOBBYING CERTIFICATION FOR CONTRACTS,_ GRANTS LOANS and COOPERATIVE AGREEMENTS The undersigned certifies, to the best of his or her knowledge and belief, that: 1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal; amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. 2) if any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying." in accordance with its Instructions. 3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipient's shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction Imposed by 31 U.S.C, 1352, Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure occurring on or before October 23, 1996, and of not less than $11,000 and not more than $110,000 for each such failure. Grantee/Contractor Organization do~ G Signature Name of Certifying Official Signature 1/dci2ronrt J�ucysrrr Program Title / Certification Regarding Drug -Free Worl(place Requirements The certification set out below is a material representation upon which reliance is placed by the U,S, Department of Housing and Urban Development in awarding the grant, If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug -Free Workplace Act, the U.S. Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized under the Drug -Free Workplace Act, A. The contractor certifies that it will provide a drug -free workplace by: (a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition; (b) Establishing a drug -free awareness program to Inform employees about— (1) The dangers of drug abuse in the workplace; (2) The contractor's policy of maintaining a drug -free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance program; and (4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace; (c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a); (d) Notifying the employee in the statement required by paragraph -(a) that, as a condition of employment under the contract, the employee will (1) Abide by the terms of the statement; and (2) Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction. EXHIBIT E (e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an employee or otherwise receiving actual notice of such conviction; (f) Taking one of the following actions, within 30 days of receiving notice under subparagraph (d)(2), with respect to any employee who is so convicted - (1) Taking appropriate personnel action against such an employee, up to and including termination; or (2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency; (g) Making a good faith effort to continue to maintain a drug free workplace through implementation of paragraphs (a), (b), (c), (d), (e) and (f). B. The contractor shall insert in the space provided on the attached "Place of Performance" form the site(s) for the performance of work to be carried out with the grant funds (including street address, city, county, state, and zip code) ,the contractor further certifies that, if it is subsequently determined that additional sites will be used for the performance of work under the contract, it shall notify the U.S. Department of Housing and Urban Development immediately upon the decision to use such additional sites by submitting a revised "Place of Performance" form. 4/2W zoo Date Program Operator Signature EXHIBIT E DIVISION OF EMPLOYMENT SERVICES PLACE OF PERFORMANCE FOR CERTIFICATION REGARDING DRUG -FREE WORKPLACE REQUIREMENTS Name: gnna Name of Contractor.,t�i�zt L'6l I Pi_ Contract Number: Date: 6 fib,, The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract covered by the certification: Place of Performance (include street address, city, county, state, zip code for each site): .3/&P RAej A// rove, Cag•fir Me'pcx,'e& r`Yar+rat !:ewn �-tf , ek Address 107:II HA Certification Re¢ardina Debarment, Suspenslon, Ineligibility and Voluntary Exclusion Lower Tier Covered Transactions This certification is required by the regulations Implementing Executive Order 12549, Debarment and Suspension, 29 CFR Part 98, Section 98,510, Participants' Responsibilities. The regulations were published as Part VII of the May 16,1988, Federal Register (Pages 19160-19211). (Before completing certification, read Instructions which are an integral part of certification) 1. The prospective primary participant, (Le, grantee) certifies to the best of its knowledge and belief, that it and its principals: a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any federal department or agency; b. Have not within a three-year period preceding this proposal been convicted or had a civil judgment rendered against them for commission of fraud or a criminal offense In connection with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction or contract under a public transaction; violation of federal or state antitrust statues or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. c. Are not presently indicted for or otherwise criminally or civilly charged by a government entity (federal, state or local) with commission of any of the offenses enumerated In paragraph (1)(b) of this certification; and d. Have not within a three-year period preceding this application/proposal had one or more public transactions (federal, state or local) terminated for cause or default, 2. Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal, Name and Title of official Authorized to Certify On Behalf of the Grantee GOzU- Date EXHIBIT F INSTRUCTION FOR CERTIFICATION 1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is providing the certification as set out below. 2. The certification in this clause is a material representation of fact upon which reliance was placed when this transaction was entered into. If it is later determined that the prospective recipient of Federal assistance funds knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the Department of Labor (DOL) may pursue available remedies, including suspension and/or debarment. 3. The prospective recipient of Federal assistance funds shall provide immediate written notice to the person to which this proposal is submitted if at any time the prospective recipient of Federal assistance funds learns that its certification was erroneous whom submitted or has become erroneous by reason of changed circumstances. 4. The terms "covered transaction", "debarment", "suspended", "ineligible", "lower tier covered transaction", "participant", "person", "primary covered transaction", "principle", "proposal", and "voluntarily excluded", as used in this cause, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the person to whom this proposal is submitted for assistance in obtaining a copy of those regulations. 5. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should the proposed covered transaction be entered into, it shall not knowingly enter into any lower tier covered transaction with a person who is debarred, suspended, declared ineligible, or voluntarily excluded from participation in this covered transaction, unless authorized by the DOL. 6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will include the clause title "Certification Regarding Debarment, Suspension, Ineligible, or voluntarily excluded from the covered transaction unless it knows that the certification is erroneous. 7. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render in good faith the certification required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings. 8. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a covered transaction knowingly enters into a lower tier covered transaction with a person who is suspended, debarred, ineligible, or voluntary excluded from participation in this transaction, in addition to other remedies available to the Federal Government, the DOL may pursue available remedies, including suspension and/or debarment. EXHIBIT F Assurances & Certifications Selected providers will be required to sign and submit "actual" assurances and certificates as required by the City of Santa Ann and the Workforce Development Board on all contracts. I recognize that I must give assurances for each item below. Please litillal each box indicating you have read and are providing assurance you are at, will be in compliance ivith the following: SAWDB uses the CalJOBS ETPL Module for accepting applications from the providers to be listed on the ETPL. Local boards may authorize it single local board to act on their behalf in making determinations for initial and/or subsequent eligibility ofproviders. Contractors must enter program(s) of training services into CalJOBS. The training provider should only enter the programs) desired to be on the CA ETPL, If the program is offered with multiple modes of delivery, or course lengths, the program must be entered separately for each variation. SAWDB has auth6". the South Bay WDB to make initial and subsequent eligibility determinations for applications submitted from providers. Contractors should contact the South Bay WDB 11539 a Hawthorne Blvd„ 51 Floor, Hawthorne, CA 90250, 310-970-7700. CONTRACTOR is required to be in compliance with South Bay WDB Master agreement and SAWDB agreement, In cases where South Bay WDB has denied a provider's application, provider may submit the application to SAWDB far consideration and processing at 801 W. Civic Center Dr. #200, Santa Ana, CA 92701 ATTN: SAWDB Staff. The submission must include completed ETPL training program applications and a copy of the letter from the South Bay WDB denying application. Local boards may establish local policies requiring performance above the state minimum standards for providers to be included on the ETPL, Acceptance and processing of an application does not constitute an agreement or relationship between the CONTRACTOR and SAWDB, nor does it guarantee any referrals to the provider by SAWDB, Applications will be process on an ongoing basis, lJ CONTRACTOR must be in compliance with the State and Federal regulations, per Workforce Innovation and Opportunity Act (WIOA) Eligible CONTRACTOR List Policy and Procedure n� WSD 15.07 or it's replacement. t�J CONTRACTORS must also meet one of the fallbwhtg criteria in order to have their programs listed on the ETPL. 1) Bureau of Private Postsecondary Education Approval to Operate, or Verification of Exemption by BPPE.' t EXIIIBIT 0 2) Accreditation by the Accrediting Commission for Senior Colleges and Universities, WASC, or the Accrediting Commission for Community and Junior Colleges, CSU', UC, and other WASC accredited institutions. This accreditation can be verified at: www.accjc.ora/ or www.wascsonior.ortiJ 3) Postsecondary institutions eligible under Title IV of the Higher Education Act (fIEA) and offering programs leading toward an associate degree, baccalaureate degree, or certificate. 4) Approval by the California Department of Education. 5) Approval by the Chancellor's Office of (lie California Community Colleges (CCCCO). CONTRACTOR must reai)miy to be considered for subsequent approval on the ETPL and agrees to pprovide the required performance and cost information data, PJ CONTRACTOR must annually meet the state's minimum performance standards, however the SAWDB may set higher levels. Public Postsecondary Community Colleges, CSUs, and UCs are required to provide performance information for consideration of placement on the CA ETPL, but due to heavy state oversight, investment, and the Inability to capture true program outcome data, these r institution types are not required to meet a specific performance threshold to be listed on the CA ETPL, LtC I CONTRACTOR's BPPB accredited shall provide a copy of the provider's BPPE Annual Report (the Performance Pact Sheet) to document their aehievement of the performance criteria if applicable, ALL Training on the ETPL must be for occupations in in -demand industry sectors identified by the state, regional or local workforce development boards, All Training oil the BTPL must provide training services that lead to an industry -recognized credential, national or state certificate, or degree, hicluding all Industry appropriate competencies, licensing and/or certification requirements. CONTRACTOR understands that all performance data and data submitted on the ETPL must be made available for data verification by the SAWDB or the State EDD office, CONTRACTOR must maintain all the relevant records utilized to support the data submitted on ETPL for audit or monitoring purposes by the SAWDB or the State EDD office, CONTRACTOR that claim an exemption to BPPB (Sogdon 94874 of the BPPB Act), must apply and receive a "Verification of Exemption" before being listed on the ETPL. Since it has been determined that any expenditure of public funds, state or federal, that directly benefits a student to be student financial assistance, we expect that instances of exemption will be very rare, CONTRACTOR must have all considered training programs listed with the BPPE, the SAWDB may verity the data that was submitted to BPPE. iAll new and current CONTRACTOR will be required to be registered in CaIJOBSsm and must have all considered training programs listed with the BPPE match on CaIJOBS, All CONTRACTOR are required to enter performance data for each program to be listed on the ETPL and provide evidence to the Local Board that they have met the minimum performance criteria required, Programs that do not include performance data will not be approved for listing on the ETPL, EXHIBIT Ci [#CONTRACTOR must have their current course catalogs on file with the SAWDB. CONTRACTOR agrees to immediately notify (within 10 working days) the SAWDB, in writing, of any changes in the information submitted with initial agreement, CONTRACTOR agrees to accept WIOA eligible referrals from the Santa Ana WORK Center on an individual referral basis, CONTRACTOR shall not accept nor enroll WIOA participants who do not meet the CONTRACTOR's entrance requirements, which are to be the same general entrance requirements required of public students, and agrees to submit a written notification to the Santa Ana WORK `Center's Case Manager stating the reason(s) for non -acceptance, �l] r CONTRACTOR agrees to assist the WIDA client in applying for PELL Orants and ally other funds that might be available to offset the cost to WIOA and to work together with the WIOA client's Case Manager to ensure all other funding sources are investigated and those funds obtained before submitting the Vendor Voucher to the SAWDB for payment. CONTRACTOR agrees to cross out sections of the student enrollment agreement that would hold the \WIOA participant financially responsible for any training related expenses. Once accepted, CONTRACTOR agrees to enroll the WIOA participant in the course stipulated on the ondor Voucher and no other. CONTRACTOR agrees to invoice the Santa Ana WORK Center, on a cost reimbursement basis, for third party testing (Microsoft, Novell, A+, etc.) and will provide a copy of the Pass/Fail results at that time. Pre -Apprenticeship CONTRACTORS must include a letter of commitment from an approved apprenticeship program and meet the application policies and procedures required for the type of program (e.g., community college, private post -secondary, adult education provider, etc,). CONTRACTOR Apprenticeship Programs registered under the National Apprenticeship Act (NAA) or recognized by DTR/DAS are exempt from Initial eligibility procedures, Registered apprenticeship programs must be Included and maintained on the list of eligible providers of training services as long as the corresponding program remains registered, as described at WIOA sec.122(a)(3), CONTRACTOR agrees to allow SAWDB, Banta Ana WORK Center, the State of California, and the Department of Tabor, the WIOA client and any of their duly authorized representatives' access to gll the retards regarding the WIOA client for monitoring purposes. The records include any books„ documents, papers, files and computer data directly pertinent to the records of the WIOA participant. The right to records Includes the right to make excerpts, transcripts and photocopies. The right also includes the right to have reasonable and timely access to personnel for the purpose of interviews quid discussions related to the retards of the WIOA participant, CONTRACTOR agrees to provide progress reports w uiph indicate grades and test scares. as well as anendancc reports, to the WIOA client's Case Manager on a monthly basis. EXHIBIT 0 CONTRACTOR agrees to notify the WIOA client's Case Manager immediately (within 5 working days) if the WIOA client is absent for more than 3 days in a row, has sporadic attendance or drops out of school unless other arrangement are mado in writing. CONTRACTOR agrees to provide a copy of the "reimbursement form" and issue a refund check to the "City of Santa. Ana" for the number of unused training hours and any non -issued training/testing vouchers, books, tools, etc, due within 30 calendar days after the last day the WIOA client attended school or the flay the school was notified that the WIOA client dropped. Said check to be mailed to the attention of the WIOA Case Manager, 801 W Civic Center Dr., #200, Strata Ana, CA 92701, CONTRACTOR agrees to provide the WIOA Case Manager a copy of the WIOA client's certificate of completion or diploma or official transcripts within 10 working days of tile date of completion or graduation. LU7 CONTRACTOR agrees to provide the WIOA client with the same level of job search/placoment assistance as provided to the public students and to provide the WIOA Case Manager with all the pertinent information regarding the placement of the WIOA client within 5 working days of the WIOA olferr0s first day of employment. A WIOA client has 180 days after completing training to get a job for the CONTRACTOR to get credit for placement in employment. I am authorized by my Board of Directors, Trustees, otter legally qualified officer, or as the owner of this agency or business to submit this proposal. CONTRACTOR is not currently on any Federal, State of California, or local Debarment list. will provide records to show that we are fiscally solvent, if needed. CONTRACTOR has, or will have, all of the fiscal control and accounting procedures needed to ensure that WfOA funds will be used as required by Taw and contract. CONTRACTOR has additional funding sources and will not be dependent on WIOA funds alone. meet the applicable Federal, State, and local compliance requirements. These ited to: Records accurately reflect actual performance if applicable. Maintain record confidentiality, as required. Reporting financial, participant, and performance data, as required, Comply with State and Federal fiscal and program activity audits. with Federal and State man -discrimination provisions, Meeting requirements of Section 504 of the' Rehabilitation Act of 1973, Meeting requirements of the American's with Disabilities Act of 1990. (submit completed survey) BXIfIBIT G Meeting all applicable labor law, including Child Labor Law standards, Agree to provide a drug free workplace, pJ Agree to insure the City of Santa Ana through General Liability Insurance and Automobile Liability Coverage in the amount of 11,000,000.00 policy. Agree to provide all participants with Grievance procedures. Agree to insure proposer's employees through Workers Compensation Insurance (including part-time employees) I�Iprocurement policies and procedures are in place and meet federal guidelines. TRACTOR will not: Use WIGA m,ouoy to assist, promote, or deter union organizing. IIUse funds to employ or train of persons in sectarian activities. I Use itutds for youth in the construction, operation, or ninintenance of any part of a facility to be used } for sectarian instruction or religious worship. tJJ/ Use WIGA money under this costtract to purchase any equipment, I hereby assure that all of the above are true. M > XI-IIBIT G Date COMPLAINT HANDLING UNDER THE Workforce Innovation Opportunity Act Santa Ana Local Workforce Development Area Revised March 10, 2023 EXHIBIT H Table of Contents Information Regarding Complaints 3 A. Nondiscrimination and Equal Opportunity Complaints 3 Policy Statement 3 2. Civil V 3. Nondiscrimination laws under WIOA 4 4. How to File Your Complaint 5 B. Criminal Complaints 6 II. General Procedures for Handling Non -Criminal Violations of the Act 6 III. Procedures for Handling Complaints at the LWDA Level 8 IV. Procedures for Handling Complaints at the State Level 12 V. Procedures for Handling Discrimination Complaints by Participants 15 VI. Procedures for Handling Disability Complaints by Participants 17 GLOSSARY OF WIOA TERMS 20 EXHIBIT H Information Regarding Complaints A. Nondiscrimination and Equal Opportunity Complaints 1. Policy Statement In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment. In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to: • Title VI of the Civil Rights Act of 1964 • Title VII of the Civil Rights Act of 1964 • The Age Discrimination Act of 1975, as amended • Section 503 of the Rehabilitation Act of 1973 • Section 504 of the Rehabilitation Act of 1973 • Title IX of the Education Amendments of 1972 • Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief. Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States. No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration of WIOA. EXHIBIT H Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non- discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program. 2. Civil Rights No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disability, national origin, sex, age, political affiliation, or beliefs. This means that — for any of the characteristics listed above: • You may not be denied the opportunity to enroll in WIOA. • No benefits or services may be denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program. • Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination. You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances. Your complaint must be filed within 180 days. All complaints will be handled confidentially. 3. Nondiscrimination Laws under WIOA Title VI of the Civil Rights Act of 1964 Prohibits discrimination on the basis of race, color, national origin, or religion. The Age Discrimination Act of 1975 Prohibits arbitrary discrimination against persons' age 40-70. The Rehabilitation Act of 1973 EXHIBIT H Prohibits discrimination based on disability. Title IX of the Education Amendments of 1972 Prohibits discrimination in any education or training program or activity receiving federal financial assistance. OTHER CIVIL RIGHTS LAWS: Title VII of the Civil Rights Acts of 1964 Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency. White House Executive Order no. 11246 as Amended by Executive Order No. 11375 Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin. Department of Labor Secretary's Order no. 4-73 Prohibits discrimination based on sex. Equal Pay Act of 1963 Prohibits pay differential solely because of sex. Emergency Employment Act of 1971 Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs. 4. How to File Your Complaint a. Put your complaint in writing. b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where it happened and when it happened. d. Give the name and addresses of all persons who were present or who had anything to do with the matter. ...Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with: EXHIBIT H Director Civil Rights Center U.S. Department of Labor, Room N-4123 200 Constitution Ave., NW Washington, D.C. 20210 Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office. The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you. A case may be taken to court if the other processes do not yield satisfactory results. You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you. It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case. YOUR CIVIL RIGHTS UNDER THE WORKFORCE INNOVATION OPPORTUNITY ACT Santa Ana Local Workforce Development Area 801 W. Civic Center Drive, Suite 200 Santa Ana, CA 92701 (714)565-2600 B. Criminal Complaints In accordance with the WIOA and the implementing code of Federal section 667.600.... Federal handling of criminal complaints and report fraud, abuse and other criminal activity. All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor." II. General Procedures for Handling Non -Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub EXHIBIT H recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons. These procedures provide for resolution of non -criminal complaints arising from the operation of the Santa Ana LWDA. A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act. These procedures shall not be construed as affecting any other available legal remedy outside of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure. A. The following principles and rules apply to all complaints at all steps of the complaint procedures: 1. All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity. 2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues. 3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process. 4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing. An employer of participants, including private -for -profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met. EXHIBIT H A "participant", within the meaning of these procedures, is an individual who receives employment -training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant as defined herein. 5. If a complaint does not receive a decision at the LWDA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor. 6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures. III. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports. 1. Form and Filing of Compliant Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days. The complaint must be in writing and must be signed and dated. The complaint should also contain the following information: a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; d. What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated; EXHIBIT H e. Remedy sought by the complainant; and If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation. The absence of any of the requested information shall not be a basis for dismissing the complaint. A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step. 2. Informal Conference Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed. d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires. 3. Request for Hearing a. As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with: Daniel Durham Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5330 EXHIBIT H b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint. 4. Notice of Hearing Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten (10) calendar days prior to the date of the hearing. The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint. The hearing notice shall be in writing and contain the following information: a. The date of notice, name of the complainant, and the name of the party against whom the complaint is filed. b. The date, time and place of hearing before an impartial hearing officer. c. A statement(s) of the alleged violation(s) d. Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries. B. Conduct of Hearing The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented. 1. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer. 2. Full regard must be given to the requirements of due process to insure a fair and impartial hearing. 3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing. zo EXHIBIT H 4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof. Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first. 5. The party involved should have the right to be represented (at their own expense) he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case. 6. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited. 7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence. 8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing. 9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board. C. Issuance of Decision Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information: 1. The name of the parties involved. 2. A statement of the alleged violation and issues related to the alleged violation. 3. A statement of the facts. 4. The decision and the reasons for the decision. 5. A statement of corrective action, if any, to be taken. 6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel. 11 EXHIBIT H D. Record of Hearing An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three- year period after the grant has been officially closed out. The Santa Ana LWDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used. E. Establishment of Complaint Procedures In accordance with Section 683.600, each employing agency including private -for -profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include: Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training. 2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed. 3. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and 4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600. IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level. Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record 12 EXHIBIT H established at the LWDA level and shall issue a decision based on the information contained therein. Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel. A. Form and Filing of Complaint. 1. Request for State Review of LWDA Level Decisions On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review. 2. Filing of Requests for State Review The State Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information: a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations e. A statement of the relief sought. 3. Complainant Responsibility It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWDA hearing which support the requested relief. The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days. B. Conduct of Hearings. 1. Request for Hearing at the State Level 13 EXHIBIT H If no decision has been issued at the LWDA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination. 2. Filing for Request for Review The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction. The request shall be filed directly with the Chief of the WID in writing and should include the following: a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA C. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and Imposed. d. A statement of basis for the request for hearing. 3. Evidentiary Hearing Upon receipt of the request for a State level hearing, a hearing before a designated hearing officer will be scheduled. The hearing will be recorded mechanically or by court reporter. Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented. The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination, The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor C. State Review Panel The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review. sa EXHIBIT H V Decisions issued by this panel, under the authority of the Governor, are final. D. Issuance of State Review Decision. The State review will be limited to violations of the WIOA, implementing WIOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing. Procedures for Handling Discrimination Complaints by Participants. A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence. 1. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A). 15 EXHIBIT H PROCEDURES FR H1N15;LIN'G NON C2IM71iA COMA, LAIa�1iT< No later than 180 days of alleged discrimination Within 10 days of receipt of unsatisfactory decision or 10 days from date LWDA decision should have been issued. Handling of complaints filed at LWDA level arising in connection with WIOA programs operated by LWDAs Informal Resolution Process Unsatisfactory Decision or LWDA Decision not Issued within 60 days Request for State Review Governor's Decision issued by State Review Panel If no decision issued by State Review Panel Appeal to DOL 16 EXHIBIT H 2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing. 3. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures. 4. Complainants must file their complaint directly with: Daniel Durham Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5330 VI. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. 1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR. 2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint. A. Procedures at the LWDA Level The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint. 2. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference. 3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint. B. Procedures at the State Level 1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWDA. 17 EXHIBIT H 2. The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision. 3. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review. 4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. 18 EXHIBIT H No later than 180 days of alleged discrimination Filed within 30 days of LW DA/State Decision or 90 days from date of Initial filing of complaints Filing of complaint on the basis of Disability with LWDA Informal Resolution If no resolution reached Request for Hearing Notice of Hearing Hearing Conducted LWDA Decision Unsatisfactory Decision or No Decision State Review Governor's Decision Appeal to Assistant Secretary Department of Labor 19 EXHIBIT H Day 1 Day/45 Day 60 Days GLOSSARY OF WIOA TERM AGE DISCRIMINATION ACT — A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds. APPLICANT — An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant. ASSESSMENT — Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process. CHARGING PARTY (CP) COMPLAINANT GRIEVANT OR AGGRIEVED PERSON — The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines. DISCRIMINATION — In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment. ELIGIBLE NON -CITIZEN — Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States. EMPLOYER — An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended. GRIEVANCE — An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice . INDIVIDUAL WITH A DISABILITY — Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment. INTAKE — Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs. JOINT COMPLAINT — A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR. 20 EXHIBIT H JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc. PARTICIPANT — Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post -termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services. EXHIBIT H Cazarez, Juan From: City of Santa Ana <certificate-request@ctrax jdidata.com> Sent: Tuesday, June 20, 2023 12:35 PM To: Goodson, Audrey Subject: Internal Notice of Compliance NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL Contractor pacific College, Inc. Name: Project A-2020-194-28 Number: Project Agreement For Workforce Training - Pacific College Name: The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: TfPEOF INSURANCE +ti"� z POLICY NUMBER EPION COI DATE "'FILE NpMF & ` DATE .- GENERAL LIABILITY 575BABN5877 06/01/2024 06/07/2023 Pacific College 06012024.pdf WORKERS COMPENSATION AND EMPLOYERS' Pacific College VJSD507148600 05/26/2024 06/07/2023 LIABILITY 06012024.pdf Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 6/20/2023 3:34 PM July 5, 2023 City of Santa Ana Risk Management Division 20 Civic Center Plaza Santa Ana, CA 92702 Re: Auto Insurance Requirement Dear City of Santa Ana Risk Management Division: Pacific College has intent to enter into an agreement with the City of Santa Ana. Throughout the course of this agreement, Pacific College attests to the following: 1. Pacific College, will not use/drive any vehicle during the course and scope of the services provided in the agreement/contract. 2. Pacific College will not use any owned/rented/leased vehicles during the course and scope of the services provided in the agreement/contract. 3. Pacific College consultants/independent contractors/employees utilize their personal vehicles/non-company owned, borrowed, or rented/leased vehicles for transportation to and from work and if applicable carry their own automobile insurance. By signing below, I, Donna Woo attest that I possess the legal authority to enter into an agreement with the City of Santa Ana as well as the legal authority to attest to the statements above. If at any time it is found that Pacific College is not adhering to any/all statements in this document and has not provided the minimum Auto liability insurance coverage of $1 million per occurrence, the contract will be considered null and void and the company will be held fully liable for any and all damages. Donna Woo ` Vice President Pacific College 714.662.4402 dwoo@pacific-college.edu December 19, 2024 City of Santa Ana Risk Management Division 20 Civic Center Plaza Santa Ana, CA 92702 Re: Professional Liability Insurance Requirement. Dear City of Santa Ana Risk Management Division: Pacific College has intent to enter into an agreement with the City of Santa Ana. Throughout the course of this agreement, Pacific College attests that I am not a licensed professional and will not employ a licensed professional during the course of my contract with the City of Santa Ana. By signing below, I attest that I possess the legal authority to enter into an agreement with the City of Santa Ana as well as the legal authority to attest to the statements above. If at any time it is found that Pacific College is not adhering to any/all statements in this document,the contract will be considered null, and void and the company will be held fully liable for any and all damages. Sincerely, Donna L.Woo, Ed.D. APPROVED President, Pacific College By Cynthia Mora at 10:54 am, Dec 19, 2024 714.662.4402 dwoo@pacific-college.edu CUC J September 5, 2024 City of Santa Ana Risk Management Division 20 Civic Center Plaza Santa Ana, CA 92702 Re: Auto Insurance Requirement Dear City of Santa Ana Risk Management Division: Pacific College has intent to enter into an agreement with the City of Santa Ana. Throughout the course of this agreement, Pacific College attests to the following: 1. Pacific College, will not use/drive any vehicle during the course and scope of the services provided in the agreement/contract. 2. Pacific College will not use any owned/rented/leased vehicles during the course and scope of the services provided in the agreement/contract. 3. Pacific College consultants/independent contractors/employees utilize their personal vehicles/non-company owned, borrowed, or rented/leased vehicles for transportation to and from work and if applicable carry their own automobile insurance. By signing below, I, Donna Woo attest that I possess the legal authority to enter into an agreement with the City of Santa Ana as well as the legal authority to attest to the statements above. If at any time it is found that Pacific College is not adhering to any/all statements in this document and has not provided the minimum Auto liability insurance coverage of$1 million per occurrence, the contract will be considered null and void and the company will be held fully liable for any and all damages. Best regards APPROVED By Cynthia Mora at 11:01 am, Dec 19, 2024 Donna Woo, President Pacific College 3160 Red Hill Avenue, Costa ' 926261.800.867.2243 * 1 1 1