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HomeMy WebLinkAboutItem 40 - Thomson Reuters CLEAR for Law Enforcement Plus SubscriptionPolice Department www.santa-ana.org/pol ice Item # 40 or City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report June 6, 2023 TOPIC: Thomson Reuters CLEAR for Law Enforcement Plus Subscription AGENDA TITLE Approve Agreement with Thomson Reuters (West Publishing), in the Amount of $145,172, for Online Investigative and Public Records Resources Subscription Services (General Fund and Non -General Fund) RECOMMENDED ACTION Authorize the City Manager to execute a three-year agreement with Thomson Reuters (West Publishing) to provide online investigative and public records resources subscription services, in an amount not to exceed $145,172, for the period of July 1, 2023 through June 31, 2026, subject to non -substantive changes approved by the City Manager and City Attorney. DISCUSSION The Police Department currently has a monthly subscription agreement with Thomson Reuters to access their CLEAR online public records platform services provided by West Publishing Corporation. Thomson Reuters' CLEAR public records resource is an advanced investigative tool designed to help law enforcement personnel clear cases faster and more efficiently. CLEAR for Law Enforcement Plus offers an unparalleled collection of public and proprietary records combined with specialized Dashboard Tools. By combining real-time gateway data with CLEAR Dashboard Tools to interact with key report details, personnel can locate individuals, identify assets, and find key connections to ensure Police Department staff is able to capture substantial information related to their investigations. The existing subscription allows up to 400 users to access the platform and is scheduled to terminate within the next few months. Police Department staff requests approval of a new three-year agreement with Thomson Reuters to avoid a lapse in crucial investigative services performed by law enforcement personnel. Additionally, staff would like to add the License Plate Recognition commercial data gateway through CLEAR. This will provide access to more than 14 billion images of vehicles and license Thomson Reuters CLEAR for Law Enforcement Plus Subscription June 6, 2023 Page 2 plates from nationwide network sources, including date/time and geo-coordinated information for enhanced analytics and to quickly advance investigations. Thomson Reuters is one of the industry's leaders in providing similar services and has proven advantageous to the Police Department in their investigations. While there may be other vendors who can provide elements of the data and public records, Thomson Reuters provides a convenient, single platform solution for effective investigations, and staff are already trained and familiar with how to utilize the platform. The existing subscription service agreement will be terminated upon approval of this new subscription service. FISCAL IMPACT Funding is available in the FY 2023-24 budget and funding for subsequent fiscal years will be included in the proposed budgets for City Council consideration as follows: Fiscal Accounting Unit - Fund Accounting Unit — Year Account No. Description Account No. Amount Description Information Services, FY 23-24 01114425-66511 General Fund Computer Software $ 30,000 Subscription Supplemental FY 23-24 12814407-66511 Law SLESA, Computer $ 16,968 Enforcement Software Subscription Services Fund Information Services, FY 24-25 01114425-66511 General Fund Computer Software $ 30,000 Subscription Supplemental FY 24-25 12814407-66511 Law SLESA, Computer $ 18,376 Enforcement Software Subscription Services Fund Information Services, FY 25-26 01114425-66511 General Fund Computer Software $ 30,000 Subscription Supplemental FY 25-26 12814407-66511 Law SLESA, Computer $ 19 828 Enforcement Software Subscription Services Fund Total $145,172 The Supplemental Law Enforcement Services Account is an eligible funding source for this subscription agreement as this is for frontline municipal police services, but may be subject to approval in future fiscal years. Thomson Reuters CLEAR for Law Enforcement Plus Subscription June 6, 2023 Page 3 EXHIBIT(S) 1. Agreement with Thomson Reuters Submitted By: David Valentin, Police Chief Approved By: Kristine Ridge, City Manager Exhibit I Order Form Order ID:Q-06328363 THOMSON REUTERS Contact your representative rand v.barnesnthomsonreuters.com with any questions. Thank you. Sold To Account Address Account #: 1003445756 SANTA ANA POLICE DEPT 110 Box 1981 60 CIVIC CENTER PLZ SANTA ANA CA 92701-4060 US "Customer" Subscriber Information Shipping Address Account #: 1003445756 SANTA ANA POLICE DEPT 60 CIVIC CENTER PLZ SANTA ANA CA 92701-4060 US This Order Form is a legal document between Customer and Billing Address Account#: 1003445756 SANTA ANA POLICE DEPT 60 CIVIC CENTER PL7 SANTA ANA, CA 92701-4060 US A. West Publishing Corporation to the extent that products or services will be provided by West Publishing Corporation, and/or B. Thomson Reuters Enterprise Centre Gmbl-I to the extent that products or services will be provided by Thomson Reuters Enterprise Centre Gmbl-1. A detailed list of products and services that are provided by Thomson Reuters Enterprise Centre Gmbl-1 and current applicable IRS Certification forms are available at: httr)s:H%vww.tr.com/trorderineinfo West Publishing Corporation may also act as an agent on behalf of Thomson Reuters Enterprise Centre Gmbl I solely with respect to billing and collecting payment from Customer. Thomson Reuters Enterprise Centre Gmbl-1 and West Publishing Corporation will be referred to as 'Thomson Reuters", "we" or "our," in each case with respect to the products and services it is providing, and Customer will be referred to as "you", or "your" or "Client". Thomson Reuters General Terms and Conditions apply to all products ordered, except print and is located at httn://tr.com/'I'ermsandConditions. In the event that there is a conflict of terms between the General Terms and Conditions and this Order Form, the terms of this Order Form control. This Order Form is subject to our approval. Thomson Reuters General Terms and Conditions for Federal Subscribers is located at httns://static.leaaIsoIutions.tliomsonreuters.com/static/Federal-ThomsonReuters-General-Terms-Conditions.ndI In the event that there is a conflict of terms between the General Terms and Conditions and this Order Form, the terms of this Order Form control. This Order Form is subject to our approval. Clear Fired Rate / Window/Fraud Waste & Abuse Products Service Monthly Minimum Material Product Quantity Unit Charges Term Order Type Months 41882302 CLEAR for Law Enforcement Plus 400 Seats $1,179.14 36 Subscription 43014593 CLEAR COPLINK X EXISTING ADD 400 Seats $0.00 36 Subscription SEAT r42124048 ENCLR PRO Gov License Plate 400 Seats $2,734.80 36 Subscription Recognition State Add Minimum Terms Your subscription is effective upon the date we process your order ("Effective Date") and Monthly Charges will be prorated for the number of days remaining in that month, if any. Your subscription will continue for the number of months listed in the Minimum Term column above counting from the first day of the month following the Effective Date. Your Monthly Charges during the first twelve (12) months of the Minimum Term are as set forth above. If your Minimum Term is longer than 12 montlis, then your Monthly Charges for each year of the Minimum Term are displayed in the Attachment to the Order Form. Post Minimum Terms At the end ofthe Minimum Term, we will notily you ol'any change in Monthly Charges at least 60 days before each 12-month term starts. Either of us may cancel the Post -Minimum Term subscription by sending at least 30 days written notice. Federal Government Subscribers Optional Minimum Term. Federal government subscribers that chose a multi -year Minimum Term, those additional months will be implemented at your option pursuant to federal law. Miscellaneous I'a�-c I of 4 Applicable Law. If you are a state or local governmental entity, your state's law will apply, and any claim may be brought in the state or federal courts located in your state. If you are a non -governmental entity, this Order Form shall be interpreted under Minnesota state law and any claim by one of us shall exclusively be brought in the state or federal courts in Minnesota. If you are a United States Federal Government subscriber, United States federal law will apply, and any claim may be brought in any federal court. Charges, Payments & Taxes. You agree to pay all charges in full within 30 days of the date of invoice. You are responsible for any applicable sales, use, value added tax (VAT), etc. unless you are tax exempt. If you are a non -government subscriber and fail to pay your invoiced charges, you are responsible for collection costs including attorneys' fees. eBilling Contact. All invoices for this account will be emailed to your e-Billing Contact(s) unless you have notified us that you would like to be exempt from e-Billing. Credit Verification. If you are applying for credit as an individual, we may request a consumer credit report to determine your creditworthiness. If we obtain a consumer credit report, you may request the name, address and telephone number of the agency that supplied the credit report. If you are applying for credit on behalf of a business, we may request a current business financial statement from you to consider your request. Cancellation Notification Address. Send your notice of cancellation to Customer Service, 610 Opperman Drive, P.O. Box 64833, Eagan MN 55I23-1803 Regulated Data. Due to the regulated or private nature of some data in our information products such as credit header data, motor vehicle data, driver license data and voter registration data, you may need to complete a credentialing process which will include certifying what your legally permissible use of the data will be. You agree to immediately notify us if any of the information you provided in your ordering document or during the credentialing process changes. You agree to and warrant that you are the end user or this data and that you will only use it for your own internal business purposes. You also warrant that you will strictly limit the access, use and distribution of this data to user permitted under applicable laws, rules and regulations and as permitted by the third party additional terms. You will keep the data confidential. You will use industry standard administrative, physical and technical safeguards to protect the data. You will not disclose it to anyone except as necessary to carry out your permissible use. You will immediately report any misuse, abuse or compromise of the data. You agree to cooperate with any resulting inquiry. If we reasonably believe that the data has been misused, abused or compromised, we may block access without additional notice. You are responsible for all damages caused by misuse, abuse or compromise of the data by you, your employees and any person or entity with whom you shared the data. We will be responsible for damages cause by us. We are not a consumer reporting agency. You may use information product data to support your own processes and decisions but you may not deny any service or access to a service to a consumer based solely upon the information product data. Examples of types of service include eligibility for credit or insurance, employment decisions and any other purpose described in the Fair Credit Reporting Act (15 U.S.C.A. 168Ib). If the Financial Industry Regulatory Authority regulations apply to you, you may use our information products to verify the accuracy and completeness of information submitted to you by each applicant for registration on Form U4 or Form U5 in compliance with the requirements of FINRA Rule 3110. You may use the information products in this manner only in furtherance of written policies and procedures that are designed to achieve your compliance with FINRA Rule 3110 or as otherwise allowed by the General Terms and Conditions. Excluded Charges And Schedule A Rates. If you access products or services that are not included in your subscription you will be charged our then -current rate ("Excluded Charges"). Excluded Charges will be invoiced and due with your next payment. For your reference, the current Excluded Charges schedules are located http://static.leaalsolutions.thomsonreuters.com/static/agreement/schedule-a-clear.12df and Excluded Charges change from time -to -time upon 30 days written or online notice. We may, at our option, make certain products and services Excluded Charges if we are contractually bound or otherwise required to do so by a third party provider or if products or services are enhanced or if new products or services are released after the effective date of this ordering document. Modification of Excluded Charges or Schedule A rates is not a basis for termination under paragraph 10 of the General Terms and Conditions. CLEAR Fixed Rate Usage :If the transactional value of your CLEAR fixed rate usage exceeds your then -current Monthly Charges by more than 10 times in any month (or by 20 times in any month for Enterprise Law Enforcement subscribers), we may limit access to live gateways and request that the parties enter into good faith renegotiation or terminate upon 10 days written notice. Transactional value of your CLEAR usage is calculated based upon our then -current Schedule A rate. Schedule A rates may change upon at least 30 days written or online notice. Batch Usage :If you have a fixed rate batch and/or batch alerts subscription and the total of your batch inputs or batch alerts exceeds your annual fixed rate batch or total batch alerts allotment, we may: 1) request the parties enter into good faith negotiations regarding a superseding agreement, 2) terminate your subscription upon 10 days written notice or 3) limit your access to your fixed rate batch subscription for the remainder of the then - current 12 month period, during which time you will continue to be billed your Monthly Charges. If your access to your fixed rate batch subscription has been limited, your access will be reinstated on the first day of the following 12 month period. If the trial includes Batch Services, you may submit up to 1,000 input lines at no cost. We reserve the right to invoice you for input lines in excess of 1,000. You will pay our then current Schedule A rate. Schedule A rates are located at htip:!/legalsolutions.com/schedule-a-clear. Existing Vigilant Subscribers: We may terminate your License Plate Recognition (LPR) subscription if you are an existing Vigilant LEARN subscriber whose LPR pricing is based upon your existing Vigilant LEARN agreement, and you cancel your Vigilant LEARN agreement. Enterprise Law Enforcement Subscribers: You certify that you have up to the number of Sworn Officers in your employ at this location identified in the QTY Column above. Our pricing for banded products is made in reliance upon your certification. If we learn that the actual number is greater, we reserve the right to increase your charges as applicable. CLEAR Subscribers via an Alliance Partner. In limited circumstances we may allow you to access CLEAR through a third party's ("Service Provider") software or service (together with CLEAR, the "Integrated System"). In the event that you enter into a license agreement to access an Integrated System, you agree as follows: Page 2 of 4 We have no obligation to Service Provider with regard to the functionality or non -functionality of CLEAR during or after the integration. Service Provider will have access to CLEAR on your behalf and you will ensure Service Provider's compliance with the terms and conditions of the Thomson Reuters General Terms and Conditions located in the General Terms and Conditions paragraph above. Except as otherwise provided in your agreement with us, Data may not (i) be distributed or transferred in whole or in part via the Integrated System or otherwise to any third party, (ii) be stored in bulk or in a searchable database, and (iii) not be used in any way to replace or to substitute for CLEAR or as a component of any material offered for sale, license or distribution to third parties. No party will use any means to discern the source code of our products and product data. You are responsible for Service Provider's access to CLEAR on your behalf. You are responsible for all damages caused by misuse, abuse or compromise of the data by Service Provider, you, your employees and any person or entity with which you shared the data. We will be responsible for damages caused by us. . For Law Enforcement Agencies and Correctional Facilities Only — No Inmate Westlaw or CLEAR Access (direct or indirect) I certify, on behalf of Subscriber, that I understand and accept the security limits of Westlaw or CLEAR ; Subscriber's responsibility for controlling Westlaw, CLEAR, internet and network access; and, how Subscriber will be using Westlaw or CLEAR. I acknowledge Subscriber's responsibility for providing West with prompt written notice if Subscriber's type of use changes. Only non-inmates/administrative staff will access Westlaw or CLEAR with no direct Westlaw research results provided to inmates (including work product created as part of inmates' legal representation). In no event shall anyone other than Subscriber's approved employees be provided access to or control of any terminal with access to Westlaw or Westlaw Data. Functionality of Westlaw or CLEAR cannot and does not limit access to non -West internet sites. It is Subscriber's responsibility to control access to the internet. Subscriber will provide its own firewall, proxy servers or other security technologies as well as desktop security to limit access to the Westlaw or CLEAR URL and West software (including CD-ROM orders). Subscriber will design, configure and implement its own security configuration. Subscriber will not use any data nor distribute any data to a third party for use, in a manner contrary to or in violation of any applicable federal, state, or local law, rule or regulation or in any manner inconsistent with the General Terms and Conditions. Subscriber will maintain the most current version of the West software to access CD-ROM Products for security purposes. Signature for Order ID: Q-06328363 ACKNOWLEDGEMENT 0-06328363 I have read all pages and attachments to this Order Form and I accept the terms on behalf of Subscriber. I warrant that I am authorized to sign this Order Form on behalf of the Subscriber. See Attached Signature Page Signature of Authorized Representative for order Title Printed Name Date This Order Form will expire and will not be accepted after 6/6/2023 CT. Page 3 of 4 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: JENNIFER L. HALL City Clerk APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By:---- TAMARA BOGOSIAN Senior Assistant City Attorney CITY OF SANTA ANA KRISTINE RIDGE City Manager RECOMMENDED FOR APPROVAL: DAVID VALENTIN Chief of Police Attachment Order ID:Q-06328363 THOMSON REUTERS Contact your representative ran d ern esri� th o m so n reu tors. co m with any questions. Thank you. Order ID: Q-06328363 Payment, Shipping and Contact Information Payment Method: Order Confirmation Contact (428) Payment Method: Bill to Account Contact Name:Elms, Chuck Account Number: 1003445756 Email:celms@santa-ana.org This order is made pursuant to: Account Contacts Contact Name Email Address Customer Type Description MANNY MORENO mmoreno@santa-ana.org CLEAR PRIMARY CONT MANNY MORENO mmoreno@santa-ana.org EML PSWD CONTACT IP Address Information From IP Address To IP Address From IP Address To IP Address From IP Address To IP Address 00.000.000.000 Sub Material Quantity Active Subscription to be Lapsed 41308780 1 CLEAR Proflex 41882302 400 CLEAR for Law Enforcement Plus 43014593 400 CLEAR COPLINK X EXISTING ADD SEAT Chartres During Minimum Term Material Product Monthly % incr Monthly % incr Monthly % incr Monthly % incr Monthly # Name Year 1 Yr 1-2* Year 2 Yr 2-3* Year 3 Yr 3 4* Year 4 Yr 4-5* Year 5 Charges Charges Charges Charges Charges CLEAR for 41882302 Law Enforcement $1,179,14 3.00 51214.51 3.00 $1250.95 NIA $NIA NIA $N/A Plus CLEAR COPLINK 43014593 X $0.00 3.00 $0.00 3.00 $0.00 NIA $NIA NIA $NIA EXISTING ADD SEAT ENCLR PRO Gov 42124048 License Plate $2,734.80 3.00 $2816.84 3.00 $2901.35 N/A $NIA NIA $NIA Recognition State Add Charges During Minimum Term Pricing is displayed only for the years included in the Minimum Term. Years without pricing in above grid are not included in the Minimum Term. Refer to your Order Form for the Post Minimum Term pricing Page 4 of 4