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HomeMy WebLinkAboutItem 09 - Appoint Gail Araujo and Dr. Marilyn Flores to the Workforce Development Board Community Development Agency santa-ana.org/cd Item # 9 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report October 19, 2021 TOPIC: Appoint Gail Araujo and Dr. Marilyn Flores to the Workforce Development Board AGENDA TITLE: Appoint Gail Araujo to represent the Social Services Agency and Dr. Marilyn Flores to Represent Title II Adult Education to the Workforce Development Board RECOMMENDED ACTION Appoint Gail Araujo for a partial term expiring May 31, 2023 (replacing Snapper) to represent Social Services Agency and Dr. Marilyn Flores representing Title II Adult Education to the Workforce Development Board. DISCUSSION On May 17, 2016, the Santa Ana City Council adopted Resolution 2016-031, establishing the Santa Ana Workforce Development Board (WDB) and appointing 25 members. In accordance with the federal Workforce Innovation and Opportunity Act (WIOA), Section 107(b)(2)(A-D), a local WDB is to be composed of representatives from specific categories and that the number of WDB members in the categories is to be proportional in different ways to the total membership while maintaining a greater-than-50-percent representation from the business sector. WDB members are to be appointed by the City Council under the categories of membership, prescribed by law, as follows: Category of Membership Number of Members Representatives from local businesses 13 members Representative from labor, labor registered apprenticeship, and/or community based organization) 5 members Representatives from local education institutions 3 members Representative from government entities (Dept. of Rehabilitation, Social Services Agency, EDD, and Economic Development) 4 members Appoint to the Workforce Development Board Gail Araujo and Dr. Marilyn Flores October 19, 2021 Page 2 2 1 5 0 Recently, WDB member Christine Snapper, representing the Orange County Social Services Agency, resigned and forwarded a nomination letter to appoint Gail Araujo, Family Self-Sufficiency and Adult Services Division Director to represent the Agency on the WDB (Exhibit 1). Dr. Linda Rose, President of Santa Ana College, has retired. Dr. Rose represented local education/Title II Adult Education on the WDB. Staff has received a letter from the Rancho Santiago Community College District, nominating Dr. Marilyn Flores, Interim President of Santa Ana College, for appointment to the WDB (Exhibit 2). FISCAL IMPACT There is no fiscal impact associated with this action. EXHIBIT(S) 1. Nomination Letter and Resume – Gail Araujo 2. Nomination Letter and Resume – Dr. Marilyn Flores Submitted By: Steven Mendoza, Assistant City Manager Approved By: Kristine Ridge, City Manager County of Orange SOCIAL SERVICES AGENCY September 07, 2021 Deborah Sanchez Community Development Agency Economic Development Division 1000 E. Santa Ana., Suite 200 Santa Ana, CA 92701 Dear Deborah, 500 N. STATE COLLEGE BLVD. ORANGE, CA 92868-1673 (714)541-7700Subject: Workforce Development Board (WDB) Successor DEBRA J. BAETZ DIRECJ'OR AN TRAN CHIEF DEPUTY DIRECTOR DORTHELEE DMSION DIRECTOR ADMINISTRATIVE SERVICES JYOTHI ATLURI DIVISION DIRECTOR ASSISTANCE PROGRAMS CHRISTINE SNAPPER DIVISION DIRECTOR CHILDREN & FAMILY SERVICES GAIL ARAUJO DIVISION DIRECTOR FAMILY SELF-SUfflCIENCY & ADULT SERVICES ANNE H. LIGHT, M.D. MEDICAL DIRECTOR With my resignation from the Santa Ana WDB as of September 16, 2021, the County of Orange Social Services Agency (SSA) nominates Gail Araujo as SSA's representative to the Santa AnaWorkforce Development Board. Gail Araujo has been promoted to succeed me as the Family Self-Sufficiency and Adult Services Division Director. Gail will bring a background in Family Self Sufficiency & Adult Services and administration to the WDB. Best wishes, Christine Snapper Division Director, Children and Family Services, SSA cc: An Tran, Chief Deputy Director, SSA Gail Araujo, Division Director, Family Self-Sufficiency and Adult Services, SSA EXHIBIT 1 Gail Araujo SOON. State College Blvd, Orange, CA 92868 Phone: (714) 541-7810 • E-mail: gail.araujo@ssa.ocgov.com OBJECTIVE Administrative management professional with over 14 years of proven management, leadership, and administrative skills. Seeks to foster innovation and lean management skills for the betterment of the organization and the public we serve, through compassion, integrity, and team work. KNOWLEDGE, SKILLS, AND ABILITIES ✓Effective management style which fosters teamwork and collaboration, and ensures successful completion of projects through empowerment and follow-up. ✓Experienced leader who's individual philosophy of sharing and teaching has allowed for good long lasting working relationships with people and continued success in all assignments. ✓Change agent with substantial knowledge of change management pricinples, including change readiness, stakeholder engagement1 business process reingenieering and gap analysis, and communication management. ✓Extensive knowledge in Project Management standards, including, schedule management, resource management, communications management, and risk managemet and mitigation. ✓Innovative communicator with excellent public speaking skills and extensive presentation experience. ✓Ability to lead high performing teams in a fast-paced and ever-changing environment. ✓Excellent writing skills that provide clear communication in a professional manner. ✓Critical and analytical thinker with effective management, technical, and supervisory and problem-solving skills. ✓Team p!ayer who can collaborate with others in a professional manner. ✓Proficient in Power Point, Microsoft Excel, Microsoft Outlook, Microsoft Word, Adobe Software Suite, Visio, Microsoft Project, SharePoint, Skype for Business, Microsoft Teams, Publisher, and Prezi. PROFESSIONAL EXPERIENCE Social Services Agency Orange,CA Execitive Manager /2021 -Present) Division Director, Family Self-Sufficiency and Adult Services MaAagemeAt-Gf-ove-r-850...staff,frnm-AM-1-l-ls-to-cler.:ical,-r.:esponsible-for.:-administer.:ing-Refugee-Cash-Assis.tance-pr:og�am,-Eoster---- Care Eligibility, the CalWORKs program, In-Home Supportive Services (IHSS), and Adult Protective Services which enables disadvantaged individuals and families to become self-sufficient through employment, and protects aged and disabled adults from abuse and exploitation, with a total operating budget of approximately $347 million. •Direct the development and implementation of both agency and divisional goals, policies, and strategic plans, and manage the allocation of resources and service levels to meet client needs. •Monitor the organizational structure, staff assignments, service levels, and systems required to accomplish SSA's mission and objectives in an effective and efficient manner, and direct the identification and analysis of opportunities for service enhancements. EXHIBIT 1 Gail Araujo (continued) Page 12 •Consult with and provide well prepared reports to the SSA Director, Chief Deputy Director, the County Executive Office, and the Board of Supervisors or their staff regarding the activities of the functional area assigned and coordinate with other County departments in addressing service needs. •Represent SSA before, or provide information to, commissions1 boards, committees, and representatives from federal, State, and local agencies, professional organizations, constituent organizations, community, civic and industry leaders, or the media. •Direct the development and implementation of the division's strategic plan and operational budget, and monitor expenditures to ensure adherence to the approved budget. •Provide employee mentorship and training to achieve Agency goa ls and outcomes. •Maintain positive working relationships with federal1 state, and local agencies. •Determine financial impact, monitor project budgets and make recommendations regarding projects to be funded, and present fiscal strategies and justification to administration. •Interpret applicable laws 1 ordinances and codes, and measure organizational effectiveness against key operational and financial targets and reset strategies accordingly. •May act for and assume responsibilities of the Chief Deputy Director or Agency Director in their absence. Social Services Agency Orange,CA Administrative Manager Ill (2017 -2021) Deputy Division Director, Adult Services •Management of over 250 staff, from AM lls to clerical, responsible for administering In Home Supportive Services and Adult Protective Serives programs. •Provide oversight and direction including, staff management, direct client engagement matters, management of Warner lobby, and general program administration with a total operating expense budget of approximately $31 million. •Represent SSA Adult Serives in various State and community partnership meetings and committees, including CWDA Adult Services Committee Meeting, Elder Abuse Forensic Center, Financial Abuse Specialist Team, and IHSS Advisory Committee. •Serve as the Agency liaison with Public Authority, by providing guidance on staffing, budget, operations, and participating in MOU negotiations with labor groups. •Assist with escalated client compliants and client matters envolving media, litigation, and the Board of Supervisors. •Reenginer business processes, implement process improvements, and restructure staffing and resources to enhance organizational effectiveness and operational efficiencies to better serve the community. •Establish priorities for subordinate staff and provide oversight to ensure goals are met1 and set vision and mission for teams to ensure alignment with Agency Core Values. Deputy Division Director, Contracts, Procurement, Humand Resources, and Training and Career Development •Management of over 100 staff, from AM lls to clerical, responsible for supporting contracts, procurement, recruitement, position control;-human resources, and training anO professional develo-pmenrfo---nrll-sucla-1-s-e-rvice agerrcy-Divi•sions. •Provide oversight, including review and approval of over 500 contracts and MOUs that provide over $180 million in goods and services to all areas of the Agency, to ensure critical and mandated services can be provided to the public we serve. •Approve and authorize Agency purchases of up to $100,000. •Provide oversight and direction of the creation, maintenance, and monitoring of approximately 1600 Agency positions, including temporary help and extra help. •Provide oversight, direction, and recommendations regarding recruitment activities for all Agency vacancies, which result in over 300 new hires and promotions per year. EXHIBIT 1 Gail Araujo (continued) Page 13 •Provide oversight1 direction, and recommendations regarding training and career development 1 which results in delivery of approximately 800 in person and elearn trainings per year1 and the training of approximately 350 new hires, as well as onging trainings for existing SSA staff. •Serve as the Agency liaison between HRS and SSA, responsible for making recommendations to Executive Management regarding high profile and critical employee relations issues and assisting with Union-related matters such as labor inquires, MOU negotiations, and Meet and Confer obligations. •Reenginer business processes, implement process improvements, and restructure staffing and resources to enhance organizational effectiveness and operational efficiencies in contracts, procurement, recruitment, and position control. •Establish priorities for subordinate staff and provide oversight to ensure goals are met, and set vision and mission for teams to ensure alignment with Agency Core Values. Other Deputy Division Director Duties as Member of the Leadership Development Team •Chair and serve on Agency-wide steering committees and leadership development teams that are geared toward achieving efficiencies, promoting development of staff, and making decisions regarding policies and procedures for the Agency. •Participate as Logistics Chief in the Department Operations Center. During the COVID pandemic, this included coordination and oversight of the purchasing of approximately $6 million dollars of Personal Protective Equipment and other emergency supplies; development, implementation, and ongoing management of agency wide protocol for positive notifications to staff; collaborating with Human Resources on issues regarding Emergency Paid Sick Leave and Emergency Family and Medical Leave Act, including messaging to staff; coordinating and facilitating disucssions with Labor Unions to keep them informed and address any concerns regarding staff safetyi assisting with the development and implementation of te!ework equipment prioritization and distribution, which resulted in deploying over 50% of staff to telework; and coordination of volunteer staffing and other resource needs. Department of Public Social Services Administrative Services Manager II (2017 • 2017) Los Angeles, CA •Direct management of approximately 15 management and non-management staff assigned to Communications Section, including, but not limited to: supervising and directing staff; assigning, reviewing, and approving work products; mentoring and training staff; and conducting annual performance reviews. •Assisting and serving as back-up to the Administrative Services Manager Ill in charge of the Communications Section, including, but not limited to, attending executive !evel meetings and interfacing with and making recommendations to Executive Management and other stakeholders. •Oversight of internal and external departmental communication, including, but not limited to, departmental social media sites, media inquires, Annual Reports, awareness campaigns, outreach campaigns and activities, monthly departmental newsletters , departmental news channel, electronic bulletin boards, etc. •Preparing reports and presentations for executive leadership to report project status and create awareness of project goals and objectives. •te-a-uing,mrrragermenrm·eeting,,in-clcrding-m-e-eting,withenanty-cxe-cotive·Manage-ment.amJ-otherstakehnlder . Internal Services Department Los Angeles, CA Administrative Services Manager II (2015 · 2017) •Making recommendations to higher level managers pertaining to al! aspects of County contracting. •Conducting surveys and preparing reports to respond to Board motions and inquiries related to County contracting. •Preparing presentations to train County staff on contract related processes and procedures, including, but not limited to, general contracting, RFSQ, Evaluations, and Living Wage. •Developing solicitation documents, to include, Request for Proposals and Sample Agreements. EXHIBIT 1 Gail Araujo (continued) •Experience with Proposition A solicitations. Department of Public Social Services Administrative Services Manager II (2014 -2015) Page 14 Norwalk, CA •Direct management of approximately 30 management and non-management staff assigned to the Organization Change Management Section, includlng, but not limited to: supervising and directing staff; assigning, reviewing, and approving work products; mentoring and training staff; and conducting annual performance reviews. •Assisting and serving as back-up to the Human Services Manager 111 in charge of the Organizational Change Management Section, including, but not limited to, attending executive level meetings and interfacing with and making recommendations to Executive Management, vendors, and other project stakeholders. •Preparing reports and presentations to executive leadership to report project status, train staff on project management processes and procedures, and create awareness of project goals and objectives, and collaborating on multi-media presentations designed to inform and educate staff on Organizational Change Management concepts and tools. •Developing tools to help track, monitor, and control essential project functions, including project schedule, risk management, communications management, and resource management, and collaborating with Executive Management, vendors, and other project stakeholders to develop project management procedures and methodologies that standardize operational process. •Leading project management meetings, including meetings with vendors, County Executive Management, and other project stakeholders. Department of Public Social Services Norwalk, CA Administrative Services Manager 1/Adminstrative Services Manager fl (2006 -2014) •Direct management of approximately 4 management and non-management staff assigned to the Leader Replacement System (LRS) Project, including, but not limited to: supervising and directing staff; assigning, reviewing, and approving work products; mentoring and training staff; and conducting annual performance reviews. •Assisting and serving as back-up to the Administrative Services Manager Ill in charge of the LRS Project, including, but not limited to, attending executive level meetings and interfacing with and making recommendations to Executive Management, the State's Office of Systems Integration, and other project stakeholders. •Leading the LRS solicitation, including, but not limited to: collaborating with County Counsel and Outside Counsel in preparing and finalizing LRS solicitation, including the Request for Proposal, Statement of Work, Statement of Requirements, and Sample Agreement; managing the LRS Proposal Evaluation, including development of the LRS Evaluation Manual, training of the Evaluation Committee members, and ensuring process integrity; representing DPSS during the RFP protest process, including preparing documentation and defending the LRS Procurement to the County Review Panel; participating in contract negotiations with selected Proposer. •Leading the LRS Project design and development initiation, including but not limited to: preparing project related documents, such as funding requests and budget documents to the State1 s Office of Systems Integration, monthly project status reports to ------McaliforniaTechnology A:gency1 LA -countyBoara-of -supervisors corresponclence1 executivefacts sfleets, project status ----­ memos and reports, and project management plans and reports; developing tools to help track1 monitor, and control essential project functions, including contract management, fiscal management, change management, communications management, and resource management; leading project management meetings, including meetings with vendors, County Executive Management, County Counsel and outside counsel, the County's Chief Information Officer, the State's Office of Systems Integration, and other project stakeholders. Department of Public Social Services El Monte, CA Information Systems Analyst I/Information Systems Analyst II (2001 -2006} EXHIBIT 1 Gail Araujo (continued) Page I 5 •Working with managers to evaluate policy and regulations for CalWORKS, Food Stamps, General Relief, and Medi-Cal, and to analyze and develop recommendations for enhancements to the LEADER system, such as CW Time Limits, Medi-Cal Redeterminations1 Cal�Learn, and Triba TANF. •Analyzing existing policies1 processes1 and procedures for CalWORKS, Food Stamps1 General Relief, and MediwCal to define LEADER functionality, drafting functional requirements1 conducting requirement verification meetings and documenting business processes, and designing, developing, and executing test plans and scenarios to ensure comprehensive testing of new enhancements to the LEADER system. •Participating in procurement planning activities to replace the existing LEADER System, including, but not limited to: participating in reprocurement strategy meetings; drafting functional requirements to be included in the new system Request for Proposals; and assisting in the development of the Statement of Work to be included in the new system Request for Proposals. Department of Public Social Services Rancho Dominguez, CA Eligibility Worker I/Eligibility Worker II (1998 -2001) EDUCATION Master of Arts Sociology/ California State University, Fullerton (2010) Fullerton, CA Bachelor of Arts Sociology/ California State University, Fullerton (2003) Fullerton, CA EXHIBIT 1 Building the future through quo/ ity education Community College District 2323 North Broadway • Santa Ana, CA 92706 -1640 • (714) 480-7300 • www.rsccd.edu Santa t\na College • Santiago Canyon College September 20, 2021 Ms. Deborah Sanchez Economic Development Specialist III Santa Ana Work Center 801 W. Civic Center Drive, Suite #200 Santa Ana, CA 92701 Dear Ms. Sanchez, On behalf of the Rancho Santiago Community College District (RSCCD), I am pleased to nominate Dr. Marilyn Flores, Interim President of Santa Ana College for appointment to the Santa Ana Workforce Development Board in the area of Higher Education. With more than 20 years of experience working in higher education, she has provided oversight for academic programs and is a seasoned educational leader in the development of instructional programs and curriculum. She has also worked with the community to prepare students to enter the workforce. Dr. Flores has the background which will enable her to make a meaningful contribution as a member ofthe SAWDB We are confident that Dr. Flores will do an outstanding job representing RSCCD and be a major contributor to the SA WDB. If you should require anything further, please contact us. Sincerely, av Marvin Martinez Chancellor BOARD OF TRUSTEES: Tino Arias Miller, Ed.D. • David Crockett • John R. Hanna • Zeke Hernandez • Lawrence "Lorry" R. Labrode • Sal Tinajero • Phillip E. Yarbrough CHANCELLOR: Marvin Mortinez EXHIBIT 2 CURRICULUM VITAE MARILYN FLORES, PH.D. EDUCATION University of California, Riverside, CA  2003 Ph.D. in Institutional Leadership and Policy Studies & Administrative Service Credential, Tier 1 Dissertation: “The Intersection of Policy and Practice: Linking Teacher’s Meaning to Actions” University of California Extension, Riverside, CA  1997 Supplemental Authorization in Mathematics Credential & Certificate in Conflict Resolution University of California, Los Angeles, CA  1995 M.A. in Education w/Bilingual Crosscultural, Language & Academic Development and Professional Clear Multiple Subject Teaching Credentials University of California, Riverside, CA  1994 B.A. in Liberal Studies & Reading Certificate Areas of Concentration: Education, Spanish, Hispanic Studies ADMINISTRATIVE AND PROFESSIONAL EXPERIENCE Interim President – Santa Ana College, CA, 2020 - current Serve as Chief Executive Officer (CEO) for the college, provide oversight of budget over $137 million unrestricted and restricted funds, ensure budget compliance and fiduciary responsibility for a balanced budget, provide oversight of current construction projects and new planned facilities which includes compliance with bond requirements, and serve on the Measure Q bond oversight committee. Provide leadership in planning, fiscal, human resources, facilities, and the delivery of educational programs and services to advance student learning, assessment and success. Work in collaboration with the District and college planning to ensure a strong technological infrastructure exists to provide cutting-edge connectivity and functionality for teaching, learning and providing services. Advocate on behalf of the college and the community at the local, state and regional levels by promoting the college’s mission, its multitude of certificates and associate degrees and working towards leveraging resources for new and existing initiatives by enhancing existing partnerships and/or leveraging new private or nonprofit partnerships. Support and encourage collaboration, transparency and accountability in college-wide planning and through participatory governance. Provide leadership and guidance to Academic Affairs, Student Services, Administrative Services and Continuing Education towards the goal of improving the delivery of both instructional and student services while focusing on increasing enrollment through effective practices, community visibility and partnerships. Support the College’s Guided Pathways framework and participate in local, regional and state conversations to partner with faculty and staff towards improving and developing educational programs that are competitive, relevant and contribute to the workforce and/or transfer. Lead efforts to support our diverse community of learners by developing antiracist and nondiscriminatory practices, policies and procedure. Ensure compliance, professional development and opportunities for student access and success in traditional and distance education instruction. Support collaboration and growth in critical educational programs such as noncredit and credit partnerships in career technical education, the College’s public safety and fire academies, nursing and child development programs. Member of the Chancellor’s Executive Leadership Team and college, district and community committees. Establish external partnerships with local high school districts and four-year universities to create collaborative responses for student access and student Flores, 2 success. Participate and engage faculty and staff in practices that comply with board policies, administrative regulations and achieve collegial collaborative conversations related to collective bargaining and ensure diversity, equity and inclusion. Vice President, Academic Affairs – Santiago Canyon College, CA, 2016 - 2020 Provide oversight of four Academic Divisions with over 100 full time, over 200 part time faculty and approximately 25 classified staff. Serve as the Chief Instructional Officer (CIO), the Accreditation Liaison Officer (ALO), and as the administrator in charge in the absence of the College President. Provide oversight of all academic programs (Arts, Humanities & Social Sciences, Business & Career Education, Math & Science and Institutional Effectiveness & Library and Learning Support Services) and budgets inclusive of contract education, instructional service agreements, Strong Workforce, Perkins, Apprenticeship and Dual Enrollment programs. Coordinate budget of over $48m with the Chief Business Officer to ensure fiscal viability and efficiency. Provide direct oversight of scheduling, enrollment management, curriculum, faculty load and professional development, distance education guidelines, faculty evaluations, and institutional research and planning. Serve as chair, co-chair, member and participant of several college-wide and district committees inclusive of but not limited to President’s Cabinet, Enrollment Management Committee, Human Resources, Curriculum and Instructional Council, Academic Senate, AB705 Work Group, Student Success & Equity, Umoja, Hawks Nest Food Pantry, Guided Pathways, Planning and Organization Effectiveness, College Council, Distance Education, Educational and Master Planning, and Planning and Institutional Effectiveness. Provide oversight to the Colleges research and planning as it relates to program review, student learning outcomes, planning and development and strategic planning. Work in collaboration with multiple collective bargaining units such as CTA and CSEA. Effectively collaborate with the Vice President of Student Services, Administrative Services, and Continuing Education to ensure alignment and integration of programs and support services. Dean, Arts, Humanities, Social Sciences and the Library – Santiago Canyon College, CA 2013 – 2016 Overall responsibility to the Vice President of Academic Affairs for the leadership and administration of all aspects of the Division of Arts, Humanities, Social Sciences and the Library. Responsible for the design, delivery, staffing and administrative support, supervision, and evaluation of Division academic programs and academic support staff as well as student enrollment, progress and all related records and reports. Disciplines, departments, and programs within Division include Fine and Performing Arts, American College English (ESL/ACE), English, Communication, Ethnic Studies, Philosophy, Interdisciplinary Studies, Women’s Studies, Modern Languages (French, Italian, Spanish, Sign Language), Reading, Anthropology, Psychology, Sociology, Economics, Geography, History, Political Science, Library, Academic Success Center, Tutoring, Forensics Debate Team, Model United Nations and Honors Program Committee. Dean, Arts, Letters and Social Sciences – Las Positas College, CA, 2012 – 2013 Work collaboratively with the Academic Senate, Curriculum Committee, Instructional Program Review Committee, Distance Education Committee and Institutional Effectiveness Committee at both the college and district level to ensure compliance, recommend policy and obtain objectives for instructional services. Coordinate, facilitate and plan for enrollment management within multiple disciplines in division. Disciplines within division include Performing Arts (Theater, Music, Dance), Anthropology, Art/Art History, Interior Design, Visual Communications, Photography, English, English as a Second Language, Languages, Speech, Mass Communications, Sociology, Humanities, Political Science, Philosophy and Geography. Participate in local governance boards, advisory boards and in program and college innovations. Dean, Instruction, Language Arts and Academic Support – Riverside City College, CA, 2010 – 2012 Act as the academic officer for multiple departments and disciplines which include English, English as a Second Language (ESL), Reading, World Languages, Early Childhood Education, Teacher Preparation, Learning Communities, Supplemental Instruction, Learning Labs and Tutorial Services. Responsible for the quality, integrity and administration of instructional programs assigned and academic support programs to ensure the current and future instructional activities meet student and community needs; provides administrative leadership, coordinates and facilitates the development and implementation of redesigned and articulated curriculum in basic skills, occupational programs and in assigned disciplines; including the supervision and evaluation of program Flores, 3 directors, department chairs, faculty and classified personnel; serves on the Accreditation Steering Committee and works in collaboration with the Dean’s of Instruction and Student Services. Dean, Academic Support – Riverside City College, CA, 2007 – 2010 Facilitate instructional support, curriculum development (credit, non-credit), enrollment management, and assure compliance with state and federal regulations and assist in the coordination of class scheduling. Provide administrative leadership, coordinate and facilitate the development and implementation of redesigned and articulated curriculum in basic skills, occupational programs (such as Ford ASSET) and in assigned disciplines (English, Reading, Mathematics and English as a Second Language). Oversee multiple departments including Teacher Preparation, Early Childhood Studies, Teaching and Learning Center (Math Learning Center, Writing and Reading Center, Computer Information Systems laboratory, Nursing laboratories, Supplemental Instruction) Associate Dean, College Program Support – Riverside City College, CA, 2005 - 2007 Coordinate and oversee the implementation and fiscal management of the Developing Hispanic-Serving Institution Grant (Title V), facilitate campus articulation efforts with K-12 districts, and provide administrative support of campus initiatives in the area of basic skills courses. Director/GEAR UP and Academic Affairs Administrative Intern - Riverside Community College, CA , 2004- 2005 Responsibilities same as indicated below, plus special new program initiatives in pre-collegiate studies and other academic affairs initiatives. Director/GEAR UP - Riverside Community College, Riverside, CA, 2001 – 2004 Manage, facilitate and coordinate programmatic and fiscal decisions of federal grant, consult with business and community partners, develop objectives and goals for the grant period, and member of the management association. Education Consultant - Riverside and San Bernardino County Schools, CA, 1999 - 2001 Served as an external evaluator for underperforming schools and provided feedback and a coherent plan to program managers, faculty, staff and parents to create systemic changes in curriculum and instruction. Graduate Student Researcher - University of California, Riverside, CA, 1999 – 2002. Coordinated meetings and learning opportunities for the mathematics articulation project, compiled data and reports, including quantitative and qualitative analysis to evaluate the School University Partnership Program. TEACHING EXPERIENCE Instructor – “Reading, Pedagogical Approaches to Literacy Acquisition,” California Baptist University, Riverside, CA, 2006-2007 Taught course, created syllabus, administered all grades for teacher credential student in elementary education. This course focused on pedagogical approaches to emergent through fluent literacy and research-based assessment practices. Lecturer – “The Classroom,” and “Multicultural Education” University of California, Riverside, CA, 2001-2003 Developed syllabus and overall course structure, and administered all grades for graduate-level course ED 280R. This course examined the theory and research from anthropology and sociology on the organization, structure, and practices of classrooms. Teaching Assistant – to Professor Judith H. Sandholtz in “Curriculum and Instruction,” University of California, Riverside, CA, 2000-2001 Collaborated on curriculum and exam development, met with students in laboratory setting and upon request, graded all written work and final exam papers. This course examined the foundations and theories of curriculum development. Flores, 4 Adult ESL & Citizenship Instructor – Jurupa Unified School District Adult Center, Riverside, CA, 1996-1999. Developed syllabus and overall course structure, and administered all grades for multiple levels of English as a Second Language courses and Citizenship courses offered in English and Spanish. Resource Teacher/Principal Designee - Jurupa Unified School District, Riverside, CA, 1998 – 1999. Staff development site coordinator, budgets/school finance and categorical funding, discipline and school management issues. Bilingual Teacher/Math Instructor – Jurupa Unified School District, Riverside, CA, 1995-1999. Taught 5-6th grade, on-site bilingual coordinator in charge of reclassification, Community Based English Tutoring (CBET) District Coordinator, instructor for adult ESL and Citizenship. Taught Algebra and Calculus at middle and high school during summer school intervention. COMMUNITY-BASED INVOLVEMENT AND APOINTMENTS 2020 – current Community College League of California Advisory Committee on Education Services, Conference Planning Member 2020 – current Santa Ana Chamber of Commerce, Board of Directors 2020 – current Santa Ana Foundation, Board of Directors 2020 – current Garden Grove Chamber of Commerce, Member 2020 – current Santa Ana Unified School District, District System Design Team Partnership Committee Member 2020 – 2021 California Community College Organización de Latinx (COLEGAS), Webinar Series Committee Member 2018 – current Los Amigos Educational Committee, Member 2019 – 2020 RSCCD District Management Team Association, SCC representative and exec board member 2018 – 2020 AFJROTC Boosters, Vice President and previous board member 2018 – 2020 Tuffree Choir Boosters, Secretary 2009 – 2012 University of California, Riverside Graduate School of Education Advisory Board 2009 – 2012 Riverside Community Health Foundation, Board of Directors 2008 – 2012 Southern California Consortium for Hispanic Serving Institutions (SCCHSI) Executive Board Member, Treasurer 2007 – 2009 California Benchmarking Project, Univ. of Southern California, College Representative 2005 – 2011 Latino Network Leadership Institute, Chair 2004 – 2009 Latino Network, Executive Board of Directors 2004 – 2009 Concilio Child Development Centers, President and past board member 2004 – 2008 Latina Women’s Health Forum, Committee Member 2003 – 2012 Hispanic Association of Colleges and Universities (HACU), College Site Coordinator 1999 – 2002 Hispanic Border Leadership Institute Fellow, University of California, Riverside PUBLICATIONS • Martinez-Flores, M. (2003). The Intersection of Policy and Practice: Linking Teacher’s Meaning to Actions. Dissertation Paper. • Ogawa, R., Sandholtz, J., Martinez-Flores, M. & Scribner, S. (2003). The Substantive and Symbolic Consequences of a District’s Standards-Based Curriculum. American Education Research Journal. • Martinez-Flores, M., Cushing, D., Rosa, J., McIntosh, H., Schroeder, K., Pace, R., Patterson, D., Ridder, S. & Jobe, V. (1999). Integrating the California High School Exit Exam Across the Curriculum. Available online: www.ca-clearinghouse.net Flores, 5 PAPERS PRESENTED AT CONFERENCES • Served as Faculty Resource in the areas of Student Equity and English as a Second Language (ESL) to the National Summer Institute on Learning Communities, Evergreen State College, Olympia, WA ▪ 2010 • “Implementing Learning Communities at a Community College.” Presentation on how to adapt a four-year model to community colleges: Hispanic Association of Community Colleges (HACU) Conference, Orlando, FL ▪ 2009 • “Writing, Community, and Learning Assistance in Action.” Presentation on the implementation of the UMKC Supplemental Instructional Program for community colleges model at the Strengthening Student Success: Basic Skills and Beyond Conference, Anaheim, CA ▪ 2008 • “Innovation Focused on Student Success, Moving from Basic Skills to Transfer-Level Courses.” Presentation on the success of learning communities at the Strengthening Student Success: Basic Skills and Beyond Conference, Anaheim, CA ▪ 2008 • “English Articulation Project: A Collaborative Effort.” Presentation at the California K-16 Educational Equity & Opportunity Through Regional Collaboration Conference, Long Beach, CA ▪ 2005 • “Using Data-Sharing to Inform Curricular Projects.” Workshop presentation at the meeting of the GEAR UP California: Enhancing Our Golden Opportunity Conference, San Francisco, CA ▪ 2004 • “The Intersection of Policy and Practice: Linking Teacher’s Meaning to Actions.” Paper presented at the meeting of the American Education Research Association, Chicago, IL  2003 • “Promoting a Student Culture of Accountability: Making Tests Matter.” Workshop presentation at the meeting of the National Council for Community and Education Partnerships  2003 • “A Standards-Gap: The Unintended Consequences of Local Standards for Assessment, Curriculum and Instruction.” Paper presented at the meeting of the American Education Research Association, New Orleans, LA  2002 • “Intertwined Reforms: A Comparison of Administrator-Driven and Teacher-Centered Approaches.” Paper presented at the meeting of the American Education Research Association, New Orleans, LA  2002 • “Implementing Standards-Based Curriculum: Its Substantive and Symbolic Consequences.” Paper presented at the meeting of the American Education Research Association, Seattle, WA  2001 LANGUAGES English and Spanish – speak, read, and write with competence. AWARDS • Celebración de la Mujer Community Contribution Award, Latino Network, 2009 • Marian E. Luna Community Service Award, Greater Riverside Hispanic Chamber of Commerce, 2006 • Educator of the Year, Inland Empire Hispanic Image Awards, Hispanic Lifestyle, Riverside 2006 • Hispanic Border Leadership Institute Doctoral Fellowship, University of California, Riverside 1999–2002 • Josefina Avenida Scholarship Recipient, University of California, Los Angeles, 1994–1995