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Item # 20
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
February 16, 2021
TOPIC: Solid Waste Services Proposers
AGENDA TITLE:
Authorize Negotiations With Solid Waste Services Proposers
RECOMMENDED ACTION
Authorize the City Manager or designee to negotiate solid waste services agreements
with the top three proposers, CR&R, Waste Management, and Athens Services, and
return with a final recommendation for City Council consideration upon completion of
negotiations.
DISCUSSION
On March 24, 2020, the Public Works Agency released Request for Proposals (RFP) No.
20-097 for the Collection and Handling of Solid Waste Generated, Produced and/or
Accumulated in the City of Santa Ana. The scope of work includes services for residential,
multi-family, commercial and industrial, and other services. These services will provide
appropriate refuse collection and disposal for Santa Ana that considers recycling trends
and compliance with State legislation.
The RFP was advertised on the City’s online procurement management and publication
system, with proposals due on September 15, 2020. Five proposals were received, with
one firm located in the City of Santa Ana. One proposal was disqualified, as it did not
include a bid for the base services, as required by the RFP, and addressed only services
that were defined as optional (i.e., Citywide Temporary Construction and Demolition
Debris Collection and Diversion Services). A selection committee comprised of one
member from the City Manager’s office, three members from the Public Works Agency,
and one member from the Community Development Agency, evaluated the remaining
four proposals.
The four proposals considered demonstrated that the responding firms had the necessary
expertise to complete the required services. The firms’ rates were reasonable and within
industry standard, and the team qualifications are appropriate for this project. HF&H
Consultants, the City’s consultant on this project, created an Evaluation Report, which
contains additional information (Exhibit 1).
Solid Waste Services Proposers
February 16, 2021
Page 2
4
4
7
Based on criteria outlined in the RFP, the following summarizes the responsive firms and
their ranking by the selection committee:
Firm City Rank
CR&R Stanton 1
Waste Management Santa Ana 2
Athens Services City of Industry 3
Republic Services Anaheim 4
Staff recommends negotiating with CR&R, Waste Management, and Athens
Services. Upon completion of negotiations, staff will return with a final recommendation
for City Council consideration to award the citywide solid waste services agreement.
ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.
FISCAL IMPACT
There is no fiscal impact associated with this action.
EXHIBIT(S)
1. HF&H Consultants Evaluation Report
2. Solid Waste RFP Update Presentation
Submitted By: Nabil Saba, Executive Director Public Works
Approved By: Kristine Ridge, City Manager
HF&H CONSULTANTS, LLC Northern California
Advisory Services to Southern California
Municipal Management
19200 Von Karman Avenue, Suite 360 Robert D. Hilton, Emeritus
Irvine, California 92612 John W. Farnkopf, PE
Telephone: 949/251‐8628 Laith B. Ezzet, CMC
www.hfh‐consultants.com Richard J. Simonson, CMC
Marva Sheehan, CPA
Rob C. Hilton, CMC
February 9, 2021
Ms. Margaret Mercer
Administrative Services Manager
Ms. Christy Kindig
Projects Manager
City of Santa Ana
Public Works Agency
20 Civic Center Plaza, M‐21
Santa Ana, California 92701
CITY OF SANTA ANA
EVALUATION OF SOLID WASTE SERVICES PROPOSALS
Dear Ms. Mercer and Ms. Kindig:
Attached please find our evaluation report for the solid waste services proposals for the City of
Santa Ana.
Please call me at (949) 251‐8902 if you have any questions.
Very truly yours,
Laith Ezzet, CMC Debbie Morris, CMC
Senior Vice President Senior Manager
Enclosure – As stated
February 9, 2021 i City of Santa Ana
CITY OF SANTA ANA
Evaluation of Solid Waste Services Proposals
Table of Contents
Background and RFP Process .......................................................................................................... 1
Proposals Received ......................................................................................................................... 1
Proposal Review .............................................................................................................................. 2
Key Terms ........................................................................................................................................ 2
Proposer Summaries ....................................................................................................................... 2
Proposed Rate Revenue .................................................................................................................. 4
Experience ....................................................................................................................................... 8
Collective Bargaining Agreements .................................................................................................. 8
Financial Resources ......................................................................................................................... 9
Waste Diversion .............................................................................................................................. 9
Exceptions to the Franchise Agreement ......................................................................................... 9
Legal Disclosures ........................................................................................................................... 10
Equipment ..................................................................................................................................... 11
Proposal Enhancements ............................................................................................................... 11
Workers' Compensation Experience Modifier Rate ..................................................................... 11
Insurance ....................................................................................................................................... 12
Reference Checks .......................................................................................................................... 12
Optional Citywide Temporary Construction and Demolition (C&D Debris Collection and
Diversion Services ......................................................................................................................... 12
Proposer Interviews ...................................................................................................................... 13
Summary of Observations ............................................................................................................ 14
Evaluation Team Recommendation .............................................................................................. 17
List of Tables
1. Estimated Total Rate Revenue Based on First Year Rates
2A. Proposed First‐Year Residential Cart Monthly Rate
2B. Proposed First‐Year Commercial Cart Monthly Rate
2C. Proposed First‐Year Residential and Multi‐Family Bin Monthly Rate
2D. Proposed First‐Year Commercial Bin Monthly Rate
3. First‐Year Rate Revenue as a Percentage of Annual Company Revenue
4. Proposed Guaranteed Hauler‐Collected Diversion Rates
5. Number of Contract Exceptions
6. Number of Legal Disclosures
February 9, 2021 ii City of Santa Ana
7. Equipment Specifications
8. Proposer’s Workers’ Compensation Experience Modifier Rate
9. Reference Check Summary
10A. Proposed First‐Year Rates for Temporary Mixed C&D Roll‐Off Any Size, Up to 8 Tons Per Load
Included
10B. Proposed First‐Year Rates for 3 Cubic Yard Temporary Bin
10C. Proposed First‐Year Rates for Mixed C&D Processing/ Disposal Per Ton in Excess of 8 Tons Per
Load
Attachments
1. Summary of Key Services and Contract Terms Requested in the RFP
2. Proposed Rate Revenue – All Proposals
3. Proposal Summary ‐ Arakelian Enterprises, Inc., dba Athens Services (Athens)
4. Proposal Summary ‐ CR&R Environmental Services (CR&R)
5. Proposal Summary ‐ Republic Services (Republic)
6. Proposal Summary ‐ Waste Management
7. Detailed Proposer Responses to Additional Information Requested
February 9, 2021 1 City of Santa Ana
CITY OF SANTA ANA
REVIEW OF SOLID WASTE SERVICES PROPOSALS
This memorandum summarizes the results of the solid waste proposal review performed by
HF&H Consultants, LLC (HF&H) for the City of Santa Ana (City).
Background and RFP Process
Waste Management of Orange County currently provides the City with exclusive residential and
commercial collection services, including permanent and temporary roll‐off and bin service, and
construction and demolition debris which is generated from City government operations.
Construction and demolition debris generated at temporary construction sites and removed
using roll‐off boxes or bins, other than that generated by City government operations, is non‐
exclusive, and these services are currently provided by Waste Management and Ware Disposal.
On June 16, 2020, the City Council approved an amendment to the residential and commercial
services agreement with Waste Management which extended the agreement term to June 30,
2022. On March 24, 2020, the City of Santa Ana released a Request for Proposals for the
Collection and Handling of Solid Waste Generated, Produced, and/or Accumulated in the City
(RFP). The RFP was subsequently amended on June 17, 2020, and August 12, 2020 to clarify terms
and answer proposer questions.
Proposals Received
On September 15, 2020, the City received five proposals from the following companies:
Arakelian Enterprises, Inc., dba Athens Services (Athens)
CR&R Environmental Services (CR&R)
Republic Services (Republic)
Waste Management
Robert’s Waste and Recycling (Robert’s)
Upon initial review of the proposals, the City determined that Robert’s did not comply with the
requirements of the RFP. Robert’s did not propose on the required residential and commercial
services, and only proposed on roll‐off and temporary bin services, and the optional service
included in the RFP for Citywide construction and demolition debris collection and diversion
services. The City’s decision was based on the following:
Page 14 of the RFP “Optional Services” states: “Through this RFP process the City may
choose to incorporate Citywide collection and processing of construction and demolition
debris generated within the City in the exclusive services provided under this agreement.”
Section V. 20 “Optional Service: Citywide Construction and Demolition Debris Collection
and Diversion Services” states: “The City Council may consider whether to include
February 9, 2021 2 City of Santa Ana
construction and demolition debris collection and diversion services within the scope of
the exclusive agreement.”
Proposal Review
HF&H performed a preliminary review of the proposals submitted by Athens, CR&R, Republic,
and WM, and prepared a summary of each proposal. Written questions clarifying the proposals
were sent to each proposer on October 28, 2020 and each proposer was provided an opportunity
to review and comment on the accuracy of the written proposal summary. Written responses
from proposers to the initial questions were due by November 6, 2020.
Key Terms
The initial term of the agreement is ten years beginning July 1, 2022, with a mutual option to
extend the agreement for up to five years, and with an additional option to extend for up to
thirty‐six months at the City’s sole discretion. A summary of the key services and contract terms
is provided in Attachment 1.
The City’s RFP included the draft franchise agreement that the successful proposer would be
expected to execute. The agreement identified in significant detail the various solid waste
collection and recycling services to be provided. The scope of services contained in the
agreement is comprehensive, specific, and tailored to meet the needs of the customers within
the City of Santa Ana. Therefore, unless significant exceptions were proposed or significant
enhancements added to the City’s desired terms, all of the proposals would offer similar services.
Proposer Summaries
HF&H prepared a summary for each of the four proposers that submitted a complete proposal
(Attachments 3 through 6) that includes the following information obtained from the proposals:
1. “Proposer Overview,” including the company’s corporate headquarters, guaranteeing
entity, type of financial statements, and contract revenue as a percentage of total
company revenue.
2. “Proposed Franchise Fee Percentage,” based on the projected first‐year rate revenue.
3. “Experience,” including a summary of each proposer’s experience, including transition
experience, in other jurisdictions.
4. “Legal Disclosures,” indicating any legal issues that the RFP required the proposer to
disclose.
5. “Facilities,” describing the proposed operating yard, disposal site, transfer stations, and
processing facilities.
6. “Customer Service/Call Center Procedures,” including the call center location, average
hold‐times for calls, and response time to complete work orders.
February 9, 2021 3 City of Santa Ana
7. “Equipment,” describing the carts and vehicles proposed.
8. “Minimum Diversion Rate,” including proposed minimum overall diversion rates for
tonnage collected under the Agreement.
9. “Food Recovery Assistance,” describing how they will comply with the inspection,
monitoring, and reporting requirements of the Tier One and Tier Two food waste
generators.
10. “Recycling Program,” describing the proposed recycling programs for residential, multi‐
family and commercial customers.
11. “Organics Recycling Program,” describing the proposed organics programs, including food
waste from all food waste generators.
12. “Multi‐Family Bulky Item Collection,” describing the intended approach to provide bulky
item collection services to multi‐family properties, and any additional charge to customer
for service.
13. “Provision of Recovered Organic Waste Products,” describing how they will assist the City
to ensure that sufficient California recovered organic waste products are procured on
behalf of the City to meet the requirements of SB 1383.
14. “Employment of Prior Contractor Employees,” in accordance with Labor Code Sections
1070, 1072, 1075, and 1076, proposers to confirm if they will offer employment for
available positions to existing employees of the current contractor that may be displaced
if the current contractor is not retained.
15. “Optional Program: Processing of Mixed Waste,” proposers had the option to propose to
process commingled refuse and recyclables collected from customers with bin or
permanent roll‐off box service that do not participate in contractor’s separate recyclable
collection.
16. “Optional Service: Citywide Construction and Demolition Debris Collection and Diversion
Services,” proposers had the opportunity to propose on the Citywide C&D collection and
diversion services, should the City Council consider including these services in the
exclusive agreement.
17. “AB 341, AB 1826, and SB 1383 Implementation Plan,” proposers were required to submit
a detailed plan describing tasks, procedures and schedule to ensure the City’s compliance
with AB 341, AB 1826 and SB 1383.
18. “Proposer Exceptions to Franchise Agreement,” identifying any terms in the City’s
franchise agreement that proposers desired to negotiate.
February 9, 2021 4 City of Santa Ana
19. “Proposal Enhancements,” identifying proposed terms that exceed the minimum
requirements of the RFP.
20. “Workers Compensation Experience Modification Rate (EMR),” EMR is a number used by
insurance companies to gauge both past cost of injuries and future chances of risk. The
lower the EMR of a business, the lower a worker compensation insurance premiums will
be.
Proposed Rate Revenue
Proposed rate revenue represents all customer charges that would be paid by residential and
commercial customers in the City to the contractor based on the proposed rates. This is the best
method to compare overall costs.
Proposers were asked to propose monthly rates for various services to be provided under the
new agreement. The rates will be fixed for the first 12 months, with the first rate adjustment
effective July 1, 2023. Subsequent annual rate adjustments will be based on changes in a
weighted rate adjustment formula using the Consumer Price Index for All Urban Customers, all
items less food and energy, U.S. City Average (CUUR0000A0LIE), and the Producer Price Index,
Fuel and related products and power, Commercial natural gas (WPU05522101). Total proposed
first‐year rate revenues were calculated by multiplying the proposed rates for each type of
service by the estimated number of customers anticipated to receive that service.
Table 1 below shows the proposed first‐year rate revenue. Detailed calculations are provided in
Attachment 2.
Table 1: Estimated Total Rate Revenue Based on First Year Rates
(Sorted lowest to highest)
Line Hauler
Annual Rate
Revenue
Increase from
Lowest
Percent
Increase from
Lowest
1 Waste Management 58,052,000$ ‐$ 0%
2 Republic Services 58,108,000$ 56,000$ 0%
3 Athens Services 58,892,000$ 840,000$ 1%
4 CR&R 60,779,000$ 2,727,000$ 5%
February 9, 2021 5 City of Santa Ana
Key proposed rates for selected services are shown in the tables below.
Table 2A: Proposed First‐Year Residential Cart Monthly Rate
(Sorted lowest to highest)
Proposer
Increase/ (Decrease)
to Existing Customer
Rate
Athens Services 17.55$ (4.81)$
Existing Customer Rate for Fiscal Year 2020/2021 (1)22.36$ (2) ‐$
CR&R 23.95$ 1.59$
Waste Management 25.50$ 3.14$
Republic Services 28.47$ 6.11$
ting rate includes City Administrative and NPDES fees.
e per the City of Santa Ana's published customer rates effective July 1, 2020.
Curbside Collection
Residential Rate (per
month)
February 9, 2021 6 City of Santa Ana Table 2B: Proposed First‐Year Commercial Cart Monthly Rate (Sorted from lowest to highest) CFGHJKTotal Rate(A + B)Total Rate(D + E)1Existing Rate for Fiscal Year 2020/2021 (1)22.36$ (2) 48.89$ (2) 71.25$ 24.44$ (3) 36.46$ (3) 60.90$ 46.80$ 85.35$ 132.15$ (4)‐$ ‐$ 2Athens Services 60.00$ N/A 60.00$ 25.00$ N/A 25.00$ 85.00$ N/A 85.00$ 38.20$ (47.15)$ 3 Waste Management 66.25$ N/A 66.25$ 49.68$ N/A 49.68$ 115.93$ N/A 115.93$ 69.13$ (16.22)$ 4CR&R 72.83$ N/A 72.83$ 75.03$ N/A 75.03$ 147.86$ N/A 147.86$ 101.06$ 15.71$ 5 Republic Services175.00$ N/A 175.00$ 75.00$ N/A 75.00$ 250.00$ N/A 250.00$ 203.20$ 117.85$ (1) Current curbside organics cart rate is based on 64‐gallon cart 1x per week.(2)))) Rates per email confirmation from Christy Kindig, Projects Manager for the City of Santa Ana, on December 9, 2020. (3) Rates per City spreadsheet for contractor rates‐ Rate Schedule per Agreement for Collection and Handling of Solid Waste, Rates Effective July 1, 2020.(4) Inclusive of City Administration and NPDES fees. Total paid to WM is $127.53.ILine ProposerTotal Rate Paid by Customer(A + D)Total Paid to WM by City(B + E)Increase to Existing Customer Rate(Rates in Column G ‐ Line 1 Column G)Increase (Decrease) to Total Rate Including City Pymt to WM(Rates in Column I ‐ Line 1 Column I)Total Rate(C + F)Commercial Rate Per Month for 1 Recycling and 1 Refuse Cart, Any Size, 1X Per WeekCustomer RateCurbside Organics Cart RateCustomer RateADPaid to WM by CityPaid to WM by CityEB Table 2C: Proposed First‐Year Residential and Multi‐Family Bin Monthly Rate (Sorted from lowest to highest) EF G H I JTotal Rate(C + D)1 Existing Rate for Fiscal Year 2020/2021 317.55$ (2) 68.20$ (3) 24.44$ (4) 36.46$ (4) 60.90$ 410.19$ 36.46$ 446.65$ ‐$ ‐$ 2 Republic Services 323.68$ 131.81$ 75.00$ N/A 75.00$ 530.49$ N/A 530.49$ 120.30$ 83.84$ 3 Waste Management 369.02$ 150.29$ 49.68$ N/A 49.68$ 568.99$ N/A 568.99$ 158.80$ 122.34$ 4 Athens Services 368.43$ 149.36$ 83.65$ N/A 83.65$ 601.44$ N/A 601.44$ 191.25$ 154.79$ 5CR&R 438.31$ 177.70$ 81.74$ N/A 81.74$ 697.75$ N/A 697.75$ 287.56$ 251.10$ * Service presented is the most frequently used service in 2019.(2) Rate per the City of Santa Ana's published customer rates effective July 1, 2020.(3) Rate per unpublished commercial recycling rate schedule effective July 1, 2020.(4) Rates per City spreadsheet for contractor rates‐ Rate Schedule per Agreement for Collection and Handling of Solid Waste, Rates Effective July 1, 2020.(1) The organics cart rate was used due to no organics bins reported for residential and multi‐family bin customers. EcoNomics projected 1,652 multi‐family organics carts collected 1X per week.Organics Cart Rate Per Month for any size cart 1X Per Week (1)*Customer RateTotal Rate(A + B + E)Increase to Existing Customer Rate(Rates in Column F ‐ Line 1 Column F)Line ProposerABRefuse Rate Per Month for 3‐Yard Bin, 2X Per Week*Customer RateRecycling Rate Per Month for 3‐Yard Bin, 1X Per Week*Customer RateTotal Rate Paid by Customer (A + B + C)CTotal Paid to WM by City (D)Paid to WM by CityDIncrease to Total Rate Including City Pymt to WM(Rates in Column H ‐ Line 1 Column H)
February 9, 2021 7 City of Santa Ana Table 2D: Proposed First‐Year Commercial Bin Monthly Rate (Sorted from lowest to highest) EFG H I JTotal Rate(C + D)1 Existing Rate for Fiscal Year 2020/2021 147.88$ (1) 68.20$ (2) 51.23$ (3)119.02$ (3) 170.25$ 267.31$ 119.02$ 386.33$ ‐$ ‐$ 2 Republic Services 175.75$ 131.81$ 91.33$ N/A 91.33$ 398.89$ N/A398.89$ 131.58$ 12.56$ 3 CR&R 175.50$ 131.63$ 120.66$ N/A120.66$ 427.79$ N/A427.79$ 160.48$ 41.46$ 4 Athens Services 199.15$ 149.36$ 104.56$ N/A104.56$ 453.07$ N/A453.07$ 185.76$ 66.74$ 5 Waste Management 200.38$ 150.29$ 104.12$ N/A104.12$ 454.79$ N/A454.79$ 187.48$ 68.46$ * Service presented is the most frequently used service in 2019.(1) Rate per the City of Santa Ana's published customer rates effective July 1, 2020.(2) Rate per unpublished commercial recycling rate schedule effective July 1, 2020.(3) Rates per City spreadsheet for contractor rates‐ Rate Schedule per Agreement for Collection and Handling of Solid Waste, Rates Effective July 1, 2020.Line ProposerCommercial Refuse Rate Per Month for 3‐Yard Bin, 1X Per Week*Customer RateCommercial Recycling Rate Per Month for 3‐Yard Bin, 1X Per Week*Customer Rate Customer RatePaid to WM by CityCommercial Organics Rate Per Month for 2‐Yard Bin, 1X Per WeekTotal Rate Paid by Customer(A + B + C)Total Paid to WM by City(D)Total Rate(A + B + E)Increase to Existing Customer Rate(Rates in Column F ‐ Line 1 Column F)Increase to Total Rate Including City Pymt to WM(Rates in Column H ‐ Line 1 Column H)ABCD
February 9, 2021 8 City of Santa Ana
Experience
Proposer experience for each proposer is included in Attachments 3 through 6. Below are key service
highlights:
Athens is a fourth‐generation, local, family‐owned business, and has been providing waste
collection and recycling services in Southern California for over 60 years. Athens cites 30
exclusive municipal agreements throughout the greater Los Angeles area. Athens has been the
City of Santa Ana’s exclusive street sweeping company for the last 8 years.
CR&R is a local, family‐owned corporation and has been providing solid waste management
services for over 56 years. CR&R provides solid waste collection and material recovery services
in the Southern California counties of Orange, Los Angeles, Riverside, Imperial, and San
Bernardino. CR&R currently provides residential and commercial collection services under
exclusive agreements in the Orange County cities of Aliso Viejo, Costa Mesa, Dana Point, Laguna
Hills, Laguna Niguel, La Habra, Lake Forest, Orange, Rancho Santa Margarita, San Clemente, San
Juan Capistrano, Stanton, Tustin, and unincorporated areas 1, 3, and 9.
Taormina Industries will be a strategic partner with CR&R. The Taormina family has been
involved in the waste business for nearly 70 years. Prior to Republic Services acquiring Taormina
Industries’ collection services, Taormina provided services to North Orange County cities
including Anaheim, Garden Grove, Fullerton, Brea, Placentia, Yorba Linda, Villa Park, Cypress,
Los Alamitos and Chino Hills.
Republic Services (Republic) is a wholly owned subsidiary of Republic Services, Inc., the second
largest solid waste service provider in the USA. Republic has been providing waste collection
and recycling services in Southern California for over 70 years. Republic has exclusive contracts
with 26 municipalities in Orange County and Los Angeles County. Republic currently provides
residential and commercial collection services under exclusive agreements in the Orange County
cities of Anaheim, Brea, Chino Hills, Fountain Valley, Fullerton, Garden Grove, Huntington Beach,
Los Alamitos, Placentia, Seal Beach, Villa Park, and Yorba Linda.
Waste Management is the largest solid waste service provider in the USA and has been providing
solid waste services to the City for over 50 years. Waste Management and its affiliates have
provided services to over 100 jurisdictions in Southern California for over 40 years. Waste
Management provides residential and commercial collection services under exclusive
agreements for the Orange County cities of Irvine (Village Commercial area), Laguna Beach,
Laguna Woods, Mission Viejo, and Santa Ana.
Waste Management has proposed to partner with Ware Disposal for the optional Citywide
construction and demolition debris collection and diversion services.
Collective Bargaining Agreements
CR&R, Republic, and Waste Management drivers are employed under collective bargaining
agreements.
February 9, 2021 9 City of Santa Ana
Financial Resources
The proposed Santa Ana annual rate revenue of each company as a percentage of total company
revenues is shown in Table 3. This is an indicator of the size of the Santa Ana contract relative to the
company’s other operations. The size of the Santa Ana contract is relatively larger compared to
existing company revenues for Athens and CR&R than it is for the two publicly traded companies of
Republic and Waste Management. However, we believe the Santa An a contract is manageable from
a resource standpoint for all of the proposers based on the scope of their current operations.
Table 3: First‐Year Rate Revenue as a Percentage of Annual Company Revenue
1 Athens Services 15%
2 CR&R 17%
3 Republic Services <1%
4 Waste Management <1%
ProposerLine
Santa Ana Contract
Revenue as a Percentage
of Company Revenue
Waste Diversion
The City’s reported 2018 CalRecycle diversion rate was 63%, and the current hauler reported a
diversion rate of 19% for the tons it collected in Santa Ana during calendar year 2019. The RFP
required proposers to propose a diversion rate for hauler‐collected waste and describe programs to
be implemented to achieve this rate. Proposed diversion rates for waste collected under the
agreement are summarized in Table 4.
Table 4: Proposed Guaranteed Hauler‐Collected Diversion Rates
(sorted from highest to lowest)
1CR&R (1)28%
2 Waste Management 22%
3 Athens Services 21%
4 Republic Services 20%
5 2019 Waste Management Santa Ana Diversion 19%
Line Proposer
Guaranteed Proposer
Diversion Rate
(1) Guaranteed Diversion Rate to be 33% if processing mixed waste.
If the diversion amount guaranteed for hauler‐collected tonnage is not achieved, the agreement
provides for liquidated damages of $25 per ton for each ton that the contractor falls short of the
guarantee.
Exceptions to the Franchise Agreement
The RFP required proposers to identify any terms in the City’s draft franchise agreement that
proposers desired to negotiate. Table 5 lists the total number of exceptions identified by each
February 9, 2021 10 City of Santa Ana
proposer. The detailed exceptions are included in the proposal summaries contained in Attachments
3 through 6.
Table 5: Number of Contract Exceptions
Line Proposer
# of Contract Exceptions
in Initial Proposal
1 Athens Services 2
2CR&R 5
3 Republic Services 9
4 Waste Management 24
Exceptions will be discussed with proposers during negotiations. In an email dated December 7,
2020, Waste Management withdrew their exceptions to sections 11.4.A, 11.4.B, 1.37, 1.54, 2.9(o),
and 9.4.B. Following the interview on December 15, 2020, Waste Management withdrew their
exception to the rate adjustment methodology contained in Section 6.4 of the draft agreement.
Legal Disclosures
The RFP required the proposers to describe certain legal actions meeting the disclosure
requirements that occurred in the past ten years against the entity submitting the proposal, its key
personnel, the owners and officers of the company, or any parent or affiliated companies in the
State of California. The number of legal disclosures is provided in Table 6 below. See Attachments
3 through 6 for details.
Table 6: Number of Legal Disclosures
Line Proposer
# of Legal
Disclosures Case
1 Athens Services 1
City of Montebello v All Persons Interested in the Matter, et. al., Central
District, Case No. BC713533 (2018). Action for judicial declaration
concerning current status of residential franchise agreement filed by City
and counterclaim by Athens for declaratory relief and damages. Parties
reached a settlement and actions were dismissed. Athens continues to
provide solid waste hauling services under the long‐standing 1984
agreement to the City residents.
2CR&R 0
N/A
3 Republic Services 1
City of Maywood v. Consolidated Disposal Service, LLC; Republic Services,
Inc. (correct legal entity).
Plaintiff alleged that Republic failed to remit several years’ worth of utility
user taxes to the City, and improperly overcharged customers in the City
of Maywood.
Date resolved: December 2019
Outcome: Settled
4 Waste Management 0 / 1(1)Lopez vs Ware Disposal, Case No. 30‐2010‐00405307‐CU‐OE‐CXC
allegation of waste and hour claims, failure to pay wages, failure to
provide meal periods and failure to provide rest periods.
(1) If Waste Management is selected, Ware Disposal, in partnership with Waste Management, will provide certain
services to the City. The one legal disclosure presented is in relation to Ware Disposal.
February 9, 2021 11 City of Santa Ana
Equipment
Carts and Bins
The RFP required that carts be new at the start of service and SB 1383 compliant. Athens, CR&R,
and Republic proposed the roll‐out of new bins at the start of service, Waste Management will use
existing or refurbished bins.
Vehicles
The City requested that all collection route vehicles be not older than two years and in like‐new
condition at the start of service, not more than ten years in age during the initial ten‐year term of
agreement, and not older than fifteen years in age during any agreement extensions. Additionally,
vehicles are required to use compressed renewable natural gas (RNG) and comply with
requirements from the South Coast Air Quality Management Distri ct and the California Air Resource
Board. Roll‐off vehicles and spare collection vehicles are exempt from RNG requirement.
Table 7 includes the equipment specifications included in the proposals.
Table 7: Equipment Specifications
Fuel Type Model Year
Athens Services CNG All vehicle's are to have model year of
2022, with the exception of roll‐off,
2020
New New
CR&R RNG New vehicles at initiation of service
New New
Republic Services CNG New vehicles at initiation of service
New New
Waste Management CNG
New vehicles at initiation of service New Used
Proposer
Vehicles
Carts
(New/Used)
Bins
(New/Used)
Proposal Enhancements
Proposers were permitted to include contract enhancements over and above RFP and contract
requirements. These are included in Attachments 3 through 6. These generally involve community
support and minor diversion program enhancements; the results of the latter would be reflected in
the guaranteed diversion rates.
Workers' Compensation Experience Modifier Rate
The Experience Modifier Rate (EMR) is a numeric representation of a business’s claims history and
safety record as compared to other businesses in the same industry, within the same state.
The EMR states one of three things:
This company is riskier than average (EMR > 1)
This company is no more or no less risky than average (EMR = 1)
This company is safer than average (EMR < 1)
All four proposers have an EMR that is better than the industry average.
February 9, 2021 12 City of Santa Ana
Table 8: Proposer’s Workers’ Compensation Experience Modifier Rate
(sorted lowest to highest)
2017 2018 2019
3 Year
Average
1CR&R 0.64 0.66 0.66 0.65
2 Athens Services 0.70 0.83 0.77 0.77
3 Waste Management 0.82 0.79 0.79 0.80
4 Republic Services 0.83 0.91 0.86 0.87
Workers' Compensation Experience
Modification Percentage
Line Proposer
Insurance
Section 9.4.B., of the draft agreement, requires $100,000,000 in Public Liability Insurance. Athens,
CR&R, Republic, and Waste Management all agreed to the Public Liability Insurance amount, either
in their original proposals or during the clarification of proposed terms (Attachment 7).
Reference Checks
Following the preliminary proposal evaluation, HF&H performed reference checks for the proposing
companies.
Table 9: Reference Check Summary
(sorted highest to lowest)
Line Proposer
# of Entities
Responding
Average Overall
Rating Out of 5.0 (1)
1 Athens Services 8 4.1
2CR&R 9 3.8
3 Waste Management 7 3.6
4 Republic Services 7 2.9
(1) Average overall rating based on a 5‐point scale:
1 = Unsatisfactory
2 = Below expectations
3 = Satisfactory
4 = Above expectations
5 = Exceptional performance
Optional Citywide Temporary Construction and Demolition (C&D Debris Collection and Diversion
Services
Currently temporary C&D collection and diversion services are provided by two non‐exclusive
agreements held by Waste Management and Ware Disposal. The City may choose to incorporate
Citywide collection and processing of C&D debris generated within the City in the exclusive services
February 9, 2021 13 City of Santa Ana
provided under this agreement. Proposers provided the rates included in Tables 10A through 10C
for this optional service.
Table 10A: Proposed First‐Year Rates for Temporary Mixed C&D Roll‐Off Any Size, Up to 8 Tons
Per Load Included
(Sorted from lowest to highest)
Line Proposer
Mixed C&D Roll‐Off Any Size.
Up to 8 Tons Per Load
Included
1 CR&R 594.74$
2 Waste Management 602.00$
3 Republic Services 670.29$
4 Athens Services 985.00$
Table 10B: Proposed First‐Year Rates for 3 Cubic Yard Temporary Bin
(Sorted from lowest to highest)
Line Proposer 3 Cubic Yard Temporary Bin
1 Athens Services 95.00$
2 Waste Management 125.00$
3 CR&R 175.00$
4 Republic Services 235.00$
Table 10C: Proposed First‐Year Rates for Mixed C&D Processing/ Disposal Per Ton in Excess of 8
Tons Per Load
(Sorted from lowest to highest)
Line Proposer
Mixed C&D Processing/
Disposal Per Ton in Excess of
8 Tons Per Load
1 Waste Management 63.50$
2 CR&R 82.08$
3 Athens Services 102.00$
4 Republic Services 104.73$
Proposer Interviews
On December 16, 2020, the City’s evaluation team comprised of City staff members, and HF&H
Consultants’ representatives Laith Ezzet and Debbie Morris, interviewed Athens, CR&R, Republic,
and Waste Management.
The evaluation team requested additional information during the interviews on how the proposers
would assist with the collection of illegally dumped items throughout the City, clarification of the
proposed multi‐family bulky item collection program, assistance in procuring recovered organic
waste products as required by SB 1383, and confirmation whether commercial bins would be new
February 9, 2021 14 City of Santa Ana
or used. Additional clarification questions were required of the proposers specific to their proposals
and interviews. The proposers’ detailed responses are included as Attachment 7 to this report.
Summary of Observations
The City’s RFP process attracted interest from five proposers, with one proposer (Roberts) being
disqualified, and the competitive process has been comprehensive with vigorous competition for
the City’s contract. Overall total costs, as measured by annual rate revenues, are similar, within a
range of 5%. CR&R, Republic, and Waste Management own and operate transfer, processing and
operating facilities within Orange County. Athens proposes to collaborate with the City to develop
a new transfer and operating facility within the City. Athens currently owns and operates solid waste
facilities outside of Orange County.
Key features of the proposals are summarized below:
Athens
• Athens is a privately held company and one of the largest solid waste services providers by
market share in Los Angeles County.
• The Santa Ana contract would increase the company’s annual revenue by approximately 15%.
• Athens’ proposed enhancements include:
o Athens proposed to integrate street sweeping at no charge. Athens stated that they
currently bill the City $860,000 yearly at a rate of $17.63 per curb mile for sweeping.
o Multi‐family residents will receive collection of 10 bulky items per quarter per dwelling unit
at no additional charge. Residents will be charged $48/item for items exceeding 10 items per
quarter.
o Athens will provide collection of illegally dumped items up to the current volume. Collection
in excess of the current volume will be provided at $125/hour. Drivers will report illegally
dumped items.
o Healthy Environments with Athens Recycling Training (HEART) which is an education and
outreach recycling program for Santa Ana businesses. Participating businesses receive free
waste audits, training on reducing, reusing, and recycling, and information on how to comply
with state, local, and federal environmental laws. Athens will recognize and promote
participating businesses by issuing a certificate of recognition, links to the business on
Athens’ webpage, a HEART logo window decal, and press releases.
o Athens Services will wash and sanitize bins at no charge to customers once per year using its
mobile wash unit on site or at its container facilities a few miles away.
February 9, 2021 15 City of Santa Ana
CR&R
CR&R is a privately held company and one of the largest solid waste services providers by market
share in Orange County.
The Santa Ana contract would increase the company’s annual revenue by approximately 17%.
CR&R proposed the highest diversion rate of 28% of hauler‐collected materials.
CR&R’s proposed enhancements include:
o CR&R will procure all capital equipment, including new automated carts, new bins, collection
vehicles, and ancillary vehicles, in the City of Santa Ana to ensure that all associated City tax
revenue is remitted to Santa Ana. With a proposed capital expenditure of $34.5 million, the
sales tax benefit to the City is estimated at $517,000.
o CR&R will provide two trucks and crews dedicated to the collection of illegally dumped items.
o CR&R will provide four bulky item pickups per year per multi‐family unit of up to four items
per pickup. Property managers will have the option of on‐call scheduling, dedicated
collection days, or move‐in move‐out coordination.
o CR&R is partnering with Taormina Industries to support community organizations.
o CR&R will provide three recycling coordinators dedicated full‐time to the City of Santa Ana
(RFP requires one).
o Collection vehicles used in Santa Ana will be powered by California derived renewable
natural gas which will assist the City in meeting the procurement of organic material waste
products requirement.
o CR&R is able to provide street sweeping services for the City as an extension of the existing
solid waste franchise agreement when the current provider's contract expires in 2024.
CR&R’s proposal estimates approximately a 2.25% rate increase to provide these services.
Republic
Republic is a multi‐billion dollar publicly traded solid waste services provider with significant
financial and operational resources.
The Santa Ana contract would increase the company’s annual revenue by less than 1%.
Republic’s proposed enhancements include:
o Republic will provide three recycling coordinators dedicated full‐time to the City of Santa
Ana (RFP requires one).
o Republic has committed to in excess of $200,000 per year to select community events.
February 9, 2021 16 City of Santa Ana
o Republic’s representatives will join/volunteer at the Kiwanis, Santa Ana Chamber of
Commerce, and the OC Human Relations Commission.
o Republic will co‐sponsor, and provide in‐kind services at the 4th of July celebration at
Centennial Regional Park.
o Republic will work with the Power of One and Illumination foundations.
o School tutoring support for each high school through the Henry Nicolas Academic
Centers.
o Many other educational opportunities that are detailed in Attachment 5.
o Republic will adjust pricing outlined in this proposal, if requested, to flex residential rates
and commercial rates in combination holding the overall revenue neutral.
o Republic will collect illegally dumped items within 24 to 48 of receiving notification.
Drivers will report illegally dumped items.
o Republic will procure compost and RNG on behalf of the City to assist the City in meeting
the procurement of organic material waste products requirement.
o Republic will collect bulky items from multi‐family units for $54.31 for two items of less,
and $7.24 for additional items per pickup.
Waste Management
Waste Management is the incumbent service provider and selecting Waste Management would
minimize implementation challenges associated with a change in service providers.
Waste Management is a multi‐billion dollar publicly traded solid waste services provider with
significant financial and operational resources.
The Santa Ana contract represents less than 1% of the company’s annual revenue.
Waste Management has proposed to partner with Ware Disposal for the optional Citywide
construction and demolition debris collection and diversion services.
Waste Management provides residential and commercial collection services under exclusive
agreements for the Orange County cities of Irvine (Village Commercial area), Laguna Beach,
Laguna Woods, Mission Viejo, and Santa Ana.
Waste Management’s proposed enhancements include:
o Continued community support including $400,000 in charitable cash contributions, and
$137,000 in in‐kind contributions.
February 9, 2021 17 City of Santa Ana
o Third party diversion tracking through the use of Recyclist data management tool. Waste
Management will provide two recycling coordinators dedicated full‐time to the City of Santa
Ana (RFP requires one).
o Waste Management will collect illegally dumped items within 48 hours of notification.
o Waste Management will provide unlimited bulky item collection to multi‐family properties
through on‐call scheduling or designated collection days.
o Waste Management will procure California derived renewable natural gas on behalf of the
City which will assist the City in meeting the procurement of organic material waste products
requirement.
Evaluation Team Recommendation
As described in the Request for Council Action, the City’s evaluation team recommends that the City
engage in negotiations with Athens, CR&R, and Waste Management to finalize terms in a
competitive environment before selecting a final contractor.
Attachment 1
February 9, 2021 1 ‐ 1 City of Santa Ana
CITY OF SANTA ANA
SUMMARY OF KEY SERVICES AND CONTRACT TERMS REQUESTED IN RFP
I. SERVICES
A. Residential Services
• One automated 96‐, 64‐, or 35‐gallon refuse cart. Customers may request additional carts for a
monthly fee proposed by the companies.
• One automated 96‐, 64‐, or 35‐gallon recycling cart. Customers may request additional carts
for a monthly fee per cart of $2.00.
• One automated 96‐, 64‐, or 35‐gallon organics cart. Customers may request additional carts
for a monthly fee per cart of $2.00.
• Senior/low generator discount: Senior residents over the age of 65 and residents living in
mobile home communities, both of which must live in households with no more than 2
persons and are low trash generators, will continue to receive 35‐gallon carts.
• Walk‐out service for disabled residents at no additional charge. Walk‐out service for non‐
qualified residents is provided for a fee.
• Holiday tree collection from all residential customers December 26 and continuing for at
least three weeks.
• On‐call bulky item collection, up to four pickups per year of up to four items each pickup for
residential cart customers.
• Universal waste collection, on an on‐call basis at no additional cost.
• Residential used oil and oil filter collection program for single and duplex customers.
Contractor shall bill the City monthly for costs associated with this program.
B. Multi‐Family and Commercial Collection Services
• Bin refuse collection.
• Refuse cart service available to businesses that cannot accommodate a bin.
• Source‐separated recyclables and organics bin and cart service provided to multi‐family and
commercial customers requesting such service at a rate not to exceed 75% of the refuse rate.
• Optional program to process commercial/multi‐family waste from customers that do not
participate in source‐separated recycling program.
• Temporary bin service.
• Permanent and temporary roll‐off box service. Construction and demolition services may be
included in agreement at the request of the City Council.
• On‐call bulky item collection for multi‐family customers. Proposers to propose program.
• Holiday tree collection from multi‐family bin customers December 26 and continuing for at
least three weeks.
C. Other Services – at no additional charge
• Refuse, recyclables and organics collection from City facilities.
• Construction and demolition from City projects.
• Refuse, recyclables and organics collection from City‐sponsored events.
• Parkway cleanups following garage sales – two employees in a front‐loader for 60 hours per
quarter, six days per week following the quarterly garage sales.
Attachment 1
February 9, 2021 1 ‐ 2 City of Santa Ana
• Weekly alley cleanups ‐ two employees in a front‐loader vehicle for 60 hours per week, 6
working days each week to remove debris left in alleyways.
• Grant administration ‐ Contractor shall be reimbursed on an hourly basis for grant
administration.
• Battery recycling program – Battery recycling containers to be provided and serviced at City
facilities.
• Neighborhood cleanups ‐ 300 roll‐off box containers annually for City‐sponsored
neighborhood cleanups.
• Household hazardous waste drop‐off event – Annual event sponsored by contractor.
• Shredding event – one event per contract year.
• Compost giveaway event – one event per contract year.
• Medication Take‐Back Program
• Environmental Ambassador Program
• Santa Ana Green Quarterly Newsletter
D. Optional Services
• Exclusive Temporary Construction and Demolition Debris Services
• Processing of Mixed Commercial Waste
II. CONTRACT TERMS
A. Term of Contract
Ten‐year term beginning July 1, 2022, with a mutual option to extend the agreement for up to five
years, and with an additional option to extend for up to thirty‐six months at the City’s sole
discretion.
B. Minimum Recycling Requirements
Minimum diversion rate for hauler‐collected waste to be proposed. Liquidated damages of $25
per ton for failure to achieve guaranteed diversion.
C. City Fees
• Franchise Fee – Minimum of $8,000,000; percentage to be proposed by bidders.
• NPDES Fee ‐ $1,010,000 per contract year.
• Vehicle Impact Fee ‐ $2,266,666 per contract year.
• Administrative Fee ‐ $2,326,800 per contract year.
D. Audits
Triennial contract compliance audit.
E. Faithful Performance Bond and Letter of Credit
Franchisee will provide $2,500,000 performance bond and a $500,000 letter of credit.
Alternatively, the franchisee may provide a $3,000,000 letter of credit.
F. Vehicles
Attachment 1
February 9, 2021 1 ‐ 3 City of Santa Ana
All route collection vehicles no older than two‐years and in like‐new condition upon initiation of
services, no more than 10 years of age during the initial term of the Agreement and no older than
15‐years in age during any future extensions of the Agreement (with the exception of roll‐off
vehicles and spare collection vehicles).
G. Carts
All carts shall be new at the start of service and SB 1383 compliant.
H. Rate Adjustment – First Rate Adjustment Effective July 1, 2023
• Residential, multi‐family, and commercial services.
o Service Component ‐ Average annual percentage change in the Consumer Price Index for
All Urban Consumers (CUUR0000A0L1E), all items less food and energy.
o Fuel Component ‐ Average annual percentage change in the Producer Price Index
(WPU05522101), Fuels and related products and power ‐ Commercial natural gas.
o Disposal Component ‐ Actual change in the per ton gate rate at the Orange County
Landfill System.
• Roll‐off services.
o Service Component ‐ Average annual percentage change in the Consumer Price Index for
All Urban Consumers (CUUR0000A0L1E), all items less food and energy.
o Fuel Component ‐ Average annual percentage change in the Producer Price Index
(WPU05522101), Fuels and related products and power ‐ Commercial natural gas.
o Tonnage Charge ‐ Average annual percentage change in the Consumer Price Index for All
Urban Consumers (CUUR00000SA0), All Items, not seasonally adjusted – U.S. City
Average
• Other services.
o Average annual percentage change in the Consumer Price Index for All Urban Consumers
(CUUR0000A0L1E), all items less food and energy.
I. Billing
City will continue to bill residential curbside service unit customers, and remit payments to
Contractor on a monthly basis, less City fees. Contractor to bill monthly for commercial, multi‐
family, and industrial cart, bin, roll‐off box, temporary services, and other special charges.
PageContents2 ‐ A First‐Year Rate Revenue Summary2 ‐ B Proposed Residential Curbside Cart Service ‐ Rates and Revenue2 ‐ C Proposed Commercial Curbside Cart Service ‐ Rates and Revenue2 ‐ D Proposed Commercial Refuse Bin ‐ Rates2 ‐ E Proposed Commercial Refuse Bin ‐ Revenue2 ‐ F Proposed Residential/Multi‐Family Refuse Bin ‐ Rates2 ‐ G Proposed Residential/Multi‐Family Refuse Bin ‐ Revenue2 ‐ H Proposed Commercial Recycling Bin ‐ Rates2 ‐ I Proposed Commercial Recycling Bin ‐ Revenue2 ‐ J Proposed Residential/Multi‐Family Recycling Bin ‐ Rates2 ‐ K Proposed Residential/Multi‐Family Recycling Bin ‐ Revenue2 ‐ L Proposed Residential/Multi‐Family and Commercial Organics Bin ‐ Rates2 ‐ M Proposed Residential/Multi‐Family and Commercial Organics Bin ‐ Revenue2 ‐ N Proposed ResidenƟal/MulƟ‐Family and Commercial Organics and Recycling Cart for Refuse Bin Service Customers ‐ Rates2 ‐ O Proposed ResidenƟal/MulƟ‐Family and Commercial Organics and Recycling Cart for Refuse Bin Service Customers ‐ Revenue2 ‐ P Proposed Additional Bin Service ‐ Rates2 ‐ Q Commercial Refuse Bin ‐ Revenue2 ‐ R Proposed Roll‐off Box and Temporary Bin Service ‐ Rates and Revenue2 ‐ S Proposed Rates for Other Services2 ‐ T Proposed C&D Roll‐off Box and Temporary C&D Bin ‐ Rates and RevenueTable of ContentsATTACHMENT 2PROPOSED RATE REVENUEDraft, 2/9/2021
Attachment 2Athens CR&R Republic WMCity Billed1 Proposed Residential Curbside Cart Rate Revenue 9,357,000$ 13,290,000$ 15,018,000$ 13,439,000$ 2 Proposed Commercial Curbside Cart Rate Revenue63,000$ 87,000$ 253,000$ 60,000$ 3 Subtotal: City Billed9,420,000$ 13,377,000$ 15,271,000$ 13,499,000$ Hauler Billed4 Proposed Commercial Refuse Bin Rate Revenue 21,052,000$ 18,591,000$ 18,436,000$ 21,009,000$ 5 Proposed Residential/Multi‐Family Refuse Bin Rate Revenue 6,923,000$ 8,357,000$ 6,061,000$ 6,910,000$ 6 Proposed Commercial Recycling Bin Rate Revenue 4,702,000$ 4,030,000$ 4,133,000$ 4,712,000$ 7 Proposed Residential/Multi‐Family Recycling Bin Rate Revenue 3,583,000$ 4,438,000$ 3,159,000$ 3,602,000$ 8 Proposed Residential/Multi‐Family and Commercial Organics Bin Rate Revenue 834,000$ 1,002,000$ 738,000$ 841,000$ 9Proposed Residential/Multi‐Family and Commercial Organics and Recycling Cart Rate Revenue For Bin Service Customers4,356,000$ 6,665,000$ 4,364,000$ 2,583,000$ 10 Proposed Additional Bin Service Rate Revenue 4,300,000$ 1,043,000$ 1,067,000$ 1,110,000$ 11 Proposed Roll‐Off Box and Temporary Rate Revenue (2)3,688,000$ 3,240,000$ 4,841,000$ 3,751,000$ 12 Subtotal: Hauler Billed49,438,000$ 47,366,000$ 42,799,000$ 44,518,000$ 14 Proposed Annual Cost to Collect Residential Curbside Used Motor Oil and Filters34,000$ 36,000$ 38,000$ 35,000$ 15 Total Proposed Rate Revenue58,892,000$ 60,779,000$ 58,108,000$ 58,052,000$ 16 Proposer Increase Over Lowest Proposer Rate Revenue1.4% 4.7% 0.1% ‐(1) Based on RFP customer matrix. Rounded to nearest thousand.(2) Excludes revenue from C&D roll‐offs and C&D bins, which are included as an optional service.City of Santa AnaFirst‐Year Rate Revenue SummaryLine Service CategoryAnnual Rate Revenue (1)Proposed Rates Effective July 1, 20222/9/20212 ‐ ACity of Santa Ana
Attachment 2Athens CR&R Republic WM Athens CR&R Republic WM1Curbside Collection ‐ 1x Week, One Refuse, Recycling and Organics Cart (1)2 ‐ Any Size Carts ‐ Base Rate 17.55$ 23.95$ 28.47$ 25.50$ 42,105 738,942.75$ 1,008,414.75$ 1,198,729.35$ 1,073,677.50$ 3Senior/Mobile Home Low‐Generator Customers4 ‐ 35‐Gallon Carts 13.16$ 21.56$ 25.16$ 24.50$ 75 987.00$ 1,617.00$ 1,887.00$ 1,837.50$ 5Additional Cart Rates6 Additional Refuse Carts ‐ Above One7 ‐ Any Size Cart 4.39$ 11.98$ 5.85$ 5.00$ 7,599 33,359.61$ 91,036.02$ 44,454.15$ 37,995.00$ 8 Additional Recycling Carts ‐ Above One9 ‐ Any Size Cart 2.00$ 2.00$ 2.00$ 2.00$ 1,094 2,188.00$ 2,188.00$ 2,188.00$ 2,188.00$ 10 Additional Organics Carts ‐ Above One11 ‐ Any Size Cart 2.00$ 2.00$ 2.00$ 2.00$ 2,120 4,240.00$ 4,240.00$ 4,240.00$ 4,240.00$ 12 Proposed Monthly Residential Curbside Cart Rate Revenue779,717.36$ 1,107,495.77$ 1,251,498.50$ 1,119,938.00$ 13 Months per Year12 12 12 1214 Proposed Estimated Annual Residential Curbside Cart Rate Revenue9,356,608$ 13,289,949$ 15,017,982$ 13,439,256$ 15 Proposed Estimated Annual Residential Curbside Cart Rate Revenue, Rounded9,357,000$ 13,290,000$ 15,018,000$ 13,439,000$ Service Category (1)RowMonthly Contractor Rate Monthly Contractor Rate RevenueCity of Santa Ana(1) 96‐gallon cart rate shall be the same as 64‐gallon and 35‐gallon cart rates. See Draft Agreement Section 4.7.4 for further container information. Number of units reported by Waste Management as of November 2019, prior to audit in process.Proposed Residential Curbside Cart Service ‐ Rates and RevenueProposed Rates Effective July 1, 2022Units from RFP2/9/20212 ‐ BCity of Santa Ana
Attachment 2Athens CR&R Republic WM Athens CR&R Republic WM1Curbside Commercial Cart Collection ‐ 1x Week, One Refuse and One Recycling Cart (1)2 ‐ Any Size Carts ‐ Base Rate 60.00$ 72.83$ 175.00$ 66.25$ 67 4,020.00$ 4,879.61$ 11,725.00$ 4,438.75$ 3Curbside Organics Cart Rate (2)4 ‐ Any Size Carts ‐ Base Rate 25.00$ 75.03$ 75.00$ 49.68$ 4 100.00$ 300.12$ 300.00$ 198.72$ 5Additional Cart Rates (2)6 Additional Refuse Carts ‐ Above one7 ‐ Any Size Cart (3)15.00$ 25.00$ 100.00$ 5.00$ 68 1,020.00$ 1,700.00$ 6,800.00$ 340.00$ 8 Additional Recycling Carts ‐ Above one9 ‐ Any Size Cart5.00$ 12.50$ 75.00$ 2.00$ 28 140.00$ 350.00$ 2,100.00$ 56.00$ 10 Additional Organics Carts ‐ Above one11 ‐ Any Size Cart5.00$ 12.50$ 75.00$ 2.00$ 2 10.00$ 25.00$ 150.00$ 4.00$ 12 Proposed Commercial Curbside Cart Rate Revenue5,290.00$ 7,254.73$ 21,075.00$ 5,037.47$ 13 Months per Year12 12 12 1214 Proposed Estimated Annual Commercial Curbside Cart Rate Revenue63,480$ 87,057$ 252,900$ 60,450$ 15 Proposed Estimated Annual Commercial Curbside Cart Rate Revenue, Rounded63,000$ 87,000$ 253,000$ 60,000$ (1) 96‐gallon cart rate shall be the same as 64‐gallon and 35‐gallon cart rates. See Draft Agreement Section 4.7.4 for further container information.(2) Cart Counts provided by WM as of 2/25/2019.(3) 96‐gallon additional refuse cart rate shall be the same as 64‐gallon and 35‐gallon additional refuse cart rates. Distribution amongst cart sizes currently unavailable.City of Santa AnaProposed Commercial Curbside Cart Service ‐ Rates and RevenueProposed Rates Effective July 1, 2022Units from RFPRow Service CategoryMonthly Contractor Rate Monthly Contactor Rate Revenue2/9/20212 ‐ CCity of Santa Ana
Attachment 2
Athens CR&R Republic WM
Refuse Bins
1 1 Cubic Yard 1x week 125.47$ 140.77$ 109.68$ 125.07$ 160
2 1 Cubic Yard 2x week 219.57$ 260.42$ 191.39$ 218.22$ 3
3 1 Cubic Yard 3x week 313.67$ 371.09$ 273.27$ 311.58$ 4
4 1 Cubic Yard 4x week 407.77$ 476.24$ 355.19$ 404.98$ ‐
5 1 Cubic Yard 5x week 501.87$ 577.44$ 436.97$ 498.23$ ‐
6 1 Cubic Yard 6x week 633.61$ 779.54$ 546.59$ 623.23$ ‐
7 2 Cubic Yard 1x week 139.41$ 160.88$ 121.77$ 138.82$ 782
8 2 Cubic Yard 2x week 243.97$ 297.62$ 215.81$ 246.03$ 309
9 2 Cubic Yard 3x week 348.53$ 424.11$ 309.72$ 353.10$ 32
10 2 Cubic Yard 4x week 453.09$ 544.27$ 403.62$ 460.12$ 8
11 2 Cubic Yard 5x week 557.65$ 659.93$ 497.57$ 567.24$ 2
12 2 Cubic Yard 6x week 704.03$ 890.90$ 633.30$ 721.98$ 3
13 3 Cubic Yard 1x week 199.15$ 175.50$ 175.75$ 200.38$ 954
14 3 Cubic Yard 2x week 368.43$ 324.68$ 323.68$ 369.02$ 430
15 3 Cubic Yard 3x week 537.71$ 462.66$ 471.54$ 537.57$ 409
16 3 Cubic Yard 4x week 706.99$ 593.75$ 619.40$ 706.13$ 9
17 3 Cubic Yard 5x week 876.27$ 719.92$ 767.27$ 874.71$ 152
18 3 Cubic Yard 6x week 1,113.26$ 971.89$ 984.70$ 1,122.62$ 70
19 4 Cubic Yard 1x week 258.90$ 216.45$ 229.74$ 261.92$ 510
20 4 Cubic Yard 2x week 478.97$ 400.43$ 417.55$ 476.03$ 328
21 4 Cubic Yard 3x week 699.04$ 570.62$ 605.43$ 690.20$ 60
22 4 Cubic Yard 4x week 919.11$ 732.29$ 793.42$ 904.52$ 93
23 4 Cubic Yard 5x week 1,139.18$ 887.90$ 981.30$ 1,118.70$ 159
24 4 Cubic Yard 6x week 1,447.28$ 1,198.67$ 1,266.69$ 1,444.08$ 98
25 6 Cubic Yard 1x week 398.00$ 275.97$ 331.58$ 335.26$ ‐
26 6 Cubic Yard 2x week 736.30$ 510.55$ 626.27$ 609.32$ ‐
27 6 Cubic Yard 3x week 1,074.60$ 727.54$ 921.74$ 841.58$ 1
28 6 Cubic Yard 4x week 1,412.90$ 933.67$ 1,217.60$ 1,157.79$ ‐
29 6 Cubic Yard 5x week 1,751.20$ 1,132.08$ 1,513.20$ 1,433.17$ 2
30 6 Cubic Yard 6x week 2,224.82$ 1,528.30$ 1,969.56$ 1,848.42$ ‐
31 Total Containers 4,578
City of Santa Ana
Proposed Commercial Refuse Bin ‐ Rates
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate
Units from RFP
2/9/2021 2 ‐ D City of Santa Ana
Attachment 2
Athens CR&R Republic WM
Refuse Bins
1 1 Cubic Yard 1x week 20,075.20$ 22,523.20$ 17,548.80$ 20,011.20$
2 1 Cubic Yard 2x week 658.71$ 781.26$ 574.17$ 654.66$
3 1 Cubic Yard 3x week 1,254.68$ 1,484.36$ 1,093.08$ 1,246.32$
4 1 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
5 1 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
6 1 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
7 2 Cubic Yard 1x week 109,018.62$ 125,808.16$ 95,224.14$ 108,557.24$
8 2 Cubic Yard 2x week 75,386.73$ 91,964.58$ 66,685.29$ 76,023.27$
9 2 Cubic Yard 3x week 11,152.96$ 13,571.52$ 9,911.04$ 11,299.20$
10 2 Cubic Yard 4x week 3,624.72$ 4,354.16$ 3,228.96$ 3,680.96$
11 2 Cubic Yard 5x week 1,115.30$ 1,319.86$ 995.14$ 1,134.48$
12 2 Cubic Yard 6x week 2,112.09$ 2,672.70$ 1,899.90$ 2,165.94$
13 3 Cubic Yard 1x week 189,989.10$ 167,427.00$ 167,665.50$ 191,162.52$
14 3 Cubic Yard 2x week 158,424.90$ 139,612.40$ 139,182.40$ 158,678.60$
15 3 Cubic Yard 3x week 219,923.39$ 189,227.94$ 192,859.86$ 219,866.13$
16 3 Cubic Yard 4x week 6,362.91$ 5,343.75$ 5,574.60$ 6,355.17$
17 3 Cubic Yard 5x week 133,193.04$ 109,427.84$ 116,625.04$ 132,955.92$
18 3 Cubic Yard 6x week 77,928.20$ 68,032.30$ 68,929.00$ 78,583.40$
19 4 Cubic Yard 1x week 132,039.00$ 110,389.50$ 117,167.40$ 133,579.20$
20 4 Cubic Yard 2x week 157,102.16$ 131,341.04$ 136,956.40$ 156,137.84$
21 4 Cubic Yard 3x week 41,942.40$ 34,237.20$ 36,325.80$ 41,412.00$
22 4 Cubic Yard 4x week 85,477.23$ 68,102.97$ 73,788.06$ 84,120.36$
23 4 Cubic Yard 5x week 181,129.62$ 141,176.10$ 156,026.70$ 177,873.30$
24 4 Cubic Yard 6x week 141,833.44$ 117,469.66$ 124,135.62$ 141,519.84$
25 6 Cubic Yard 1x week ‐$ ‐$ ‐$ ‐$
26 6 Cubic Yard 2x week ‐$ ‐$ ‐$ ‐$
27 6 Cubic Yard 3x week 1,074.60$ 727.54$ 921.74$ 841.58$
28 6 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
29 6 Cubic Yard 5x week 3,502.40$ 2,264.16$ 3,026.40$ 2,866.34$
30 6 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
31
Proposed Monthly
Commercial Refuse Bin
Rate Revenue
1,754,321$ 1,549,259$ 1,536,345$ 1,750,725$
32 Months per Year 12 12 12 12
33
Proposed Annual
Commercial Refuse Bin
Rate Revenue
21,051,857$ 18,591,110$ 18,436,140$ 21,008,706$
34
Proposed Annual
Commercial Refuse Bin
Rate Revenue, Rounded
21,052,000$ 18,591,000$ 18,436,000$ 21,009,000$
City of Santa Ana
Proposed Commercial Refuse Bin ‐ Revenue
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate Revenue
2/9/2021 2 ‐ E City of Santa Ana
Attachment 2
Athens CR&R Republic WM
Refuse Bins
1 1 Cubic Yard 1x week 125.47$ 190.03$ 109.68$ 125.07$ 176
2 1 Cubic Yard 2x week 219.57$ 351.56$ 191.39$ 218.22$ ‐
3 1 Cubic Yard 3x week 313.67$ 500.98$ 273.27$ 311.58$ ‐
4 1 Cubic Yard 4x week 407.77$ 642.92$ 355.19$ 404.98$ ‐
5 1 Cubic Yard 5x week 501.87$ 779.54$ 436.97$ 498.23$ ‐
6 1 Cubic Yard 6x week 633.61$ 1,052.38$ 546.59$ 623.23$ ‐
7 2 Cubic Yard 1x week 139.41$ 217.18$ 121.77$ 138.82$ 316
8 2 Cubic Yard 2x week 243.97$ 401.79$ 215.81$ 246.03$ 30
9 2 Cubic Yard 3x week 348.53$ 572.54$ 309.72$ 353.10$ 4
10 2 Cubic Yard 4x week 453.09$ 734.76$ 403.62$ 460.12$ 8
11 2 Cubic Yard 5x week 557.65$ 890.90$ 497.57$ 567.24$ ‐
12 2 Cubic Yard 6x week 704.03$ 1,202.72$ 633.30$ 721.98$ ‐
13 3 Cubic Yard 1x week 199.15$ 236.93$ 175.75$ 200.38$ 273
14 3 Cubic Yard 2x week 368.43$ 438.31$ 323.68$ 369.02$ 400
15 3 Cubic Yard 3x week 537.71$ 624.59$ 471.54$ 537.57$ 113
16 3 Cubic Yard 4x week 706.99$ 801.56$ 619.40$ 706.13$ 25
17 3 Cubic Yard 5x week 876.27$ 971.89$ 767.27$ 874.71$ ‐
18 3 Cubic Yard 6x week 1,113.26$ 1,312.06$ 984.70$ 1,122.62$ ‐
19 4 Cubic Yard 1x week 258.90$ 292.21$ 229.74$ 261.92$ 110
20 4 Cubic Yard 2x week 478.97$ 540.58$ 417.55$ 476.03$ 206
21 4 Cubic Yard 3x week 699.04$ 770.33$ 605.43$ 690.20$ 108
22 4 Cubic Yard 4x week 919.11$ 988.59$ 793.42$ 904.52$ 17
23 4 Cubic Yard 5x week 1,139.18$ 1,198.67$ 981.30$ 1,118.70$ ‐
24 4 Cubic Yard 6x week 1,447.28$ 1,618.20$ 1,266.69$ 1,444.08$ ‐
25 6 Cubic Yard 1x week 398.00$ 372.56$ 319.58$ 335.26$ ‐
26 6 Cubic Yard 2x week 736.30$ 689.24$ 614.27$ 609.32$ ‐
27 6 Cubic Yard 3x week 1,074.60$ 982.17$ 909.74$ 841.58$ ‐
28 6 Cubic Yard 4x week 1,412.90$ 1,260.46$ 1,205.60$ 1,157.79$ ‐
29 6 Cubic Yard 5x week 1,751.20$ 1,528.30$ 1,501.20$ 1,433.17$ ‐
30 6 Cubic Yard 6x week 2,224.82$ 2,063.21$ 1,957.56$ 1,848.42$ ‐
31 Total Containers 1,786
City of Santa Ana
Proposed Residential/Multi‐Family Refuse Bin ‐ Rates
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate Units from RFP
2/9/2021 2 ‐ F City of Santa Ana
Attachment 2
Athens CR&R Republic WM
Refuse Bins
1 1 Cubic Yard 1x week 22,082.72$ 33,445.28$ 19,303.68$ 22,012.32$
2 1 Cubic Yard 2x week ‐$ ‐$ ‐$ ‐$
3 1 Cubic Yard 3x week ‐$ ‐$ ‐$ ‐$
4 1 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
5 1 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
6 1 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
7 2 Cubic Yard 1x week 44,053.56$ 68,628.88$ 38,479.32$ 43,867.12$
8 2 Cubic Yard 2x week 7,319.10$ 12,053.70$ 6,474.30$ 7,380.90$
9 2 Cubic Yard 3x week 1,394.12$ 2,290.16$ 1,238.88$ 1,412.40$
10 2 Cubic Yard 4x week 3,624.72$ 5,878.08$ 3,228.96$ 3,680.96$
11 2 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
12 2 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
13 3 Cubic Yard 1x week 54,367.95$ 64,681.89$ 47,979.75$ 54,703.74$
14 3 Cubic Yard 2x week 147,372.00$ 175,324.00$ 129,472.00$ 147,608.00$
15 3 Cubic Yard 3x week 60,761.23$ 70,578.67$ 53,284.02$ 60,745.41$
16 3 Cubic Yard 4x week 17,674.75$ 20,039.00$ 15,485.00$ 17,653.25$
17 3 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
18 3 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
19 4 Cubic Yard 1x week 28,479.00$ 32,143.10$ 25,271.40$ 28,811.20$
20 4 Cubic Yard 2x week 98,667.82$ 111,359.48$ 86,015.30$ 98,062.18$
21 4 Cubic Yard 3x week 75,496.32$ 83,195.64$ 65,386.44$ 74,541.60$
22 4 Cubic Yard 4x week 15,624.87$ 16,806.03$ 13,488.14$ 15,376.84$
23 4 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
24 4 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
25 6 Cubic Yard 1x week ‐$ ‐$ ‐$ ‐$
26 6 Cubic Yard 2x week ‐$ ‐$ ‐$ ‐$
27 6 Cubic Yard 3x week ‐$ ‐$ ‐$ ‐$
28 6 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
29 6 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
30 6 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
31
Proposed Monthly
Residential/Multi‐Family
Refuse Bin Rate Revenue
576,918$ 696,424$ 505,107$ 575,856$
32 Months per Year 12 12 12 12
33
Proposed Annual
Residential/Multi‐Family
Refuse Bin Rate Revenue
6,923,018$ 8,357,087$ 6,061,286$ 6,910,271$
34
Proposed Annual
Residential/Multi‐Family
Bin Revenue, Rounded
6,923,000$ 8,357,000$ 6,061,000$ 6,910,000$
City of Santa Ana
Proposed Residential/Multi‐Family Refuse Bin ‐ Revenue
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate Revenue
2/9/2021 2 ‐ G City of Santa Ana
Attachment 2
Athens CR&R Republic WM
Recycling Bins (75% of Commercial Refuse Rates)
1 1 Cubic Yard 1x week 94.10$ 105.58$ 82.26$ 93.80$ ‐
2 1 Cubic Yard 2x week 164.68$ 195.32$ 143.55$ 163.67$
3 1 Cubic Yard 3x week 235.25$ 278.32$ 204.95$ 233.69$ ‐
4 1 Cubic Yard 4x week 305.83$ 357.18$ 266.39$ 303.74$ ‐
5 1 Cubic Yard 5x week 376.40$ 433.08$ 327.73$ 373.67$ ‐
6 1 Cubic Yard 6x week 475.21$ 584.66$ 409.94$ 467.42$ ‐
7 2 Cubic Yard 1x week 104.56$ 120.66$ 91.33$ 104.12$ ‐
8 2 Cubic Yard 2x week 182.98$ 223.22$ 161.86$ 184.52$ ‐
9 2 Cubic Yard 3x week 261.40$ 318.08$ 232.29$ 264.83$ ‐
10 2 Cubic Yard 4x week 339.82$ 408.20$ 302.71$ 345.09$ ‐
11 2 Cubic Yard 5x week 418.24$ 494.95$ 373.18$ 425.43$ ‐
12 2 Cubic Yard 6x week 528.02$ 668.18$ 474.97$ 541.49$ ‐
13 3 Cubic Yard 1x week 149.36$ 131.63$ 131.81$ 150.29$ 632
14 3 Cubic Yard 2x week 276.32$ 243.51$ 242.76$ 276.77$ 322
15 3 Cubic Yard 3x week 403.28$ 347.00$ 353.66$ 403.18$ 49
16 3 Cubic Yard 4x week 530.24$ 445.31$ 464.55$ 529.60$ 15
17 3 Cubic Yard 5x week 657.20$ 539.94$ 575.45$ 656.03$ 1
18 3 Cubic Yard 6x week 834.95$ 728.92$ 738.53$ 841.97$ 1
19 4 Cubic Yard 1x week 194.18$ 162.34$ 172.31$ 196.44$ 375
20 4 Cubic Yard 2x week 359.23$ 300.32$ 313.16$ 357.02$ 247
21 4 Cubic Yard 3x week 524.28$ 427.97$ 454.07$ 517.65$ 11
22 4 Cubic Yard 4x week 689.33$ 549.22$ 595.06$ 678.39$ 8
23 4 Cubic Yard 5x week 854.39$ 665.93$ 735.97$ 839.03$ 5
24 4 Cubic Yard 6x week 1,085.46$ 899.00$ 950.02$ 1,083.06$ 2
City of Santa Ana
Proposed Commercial Recycling Bin ‐ Rates
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate Units from RFP
2/9/2021 2 ‐ H City of Santa Ana
Attachment 2
Athens CR&R Republic WM
Recycling Bins
1 1 Cubic Yard 1x week ‐$ ‐$ ‐$ ‐$
2 1 Cubic Yard 2x week ‐$ ‐$ ‐$ ‐$
3 1 Cubic Yard 3x week ‐$ ‐$ ‐$ ‐$
4 1 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
5 1 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
6 1 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
7 2 Cubic Yard 1x week ‐$ ‐$ ‐$ ‐$
8 2 Cubic Yard 2x week ‐$ ‐$ ‐$ ‐$
9 2 Cubic Yard 3x week ‐$ ‐$ ‐$ ‐$
10 2 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
11 2 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
12 2 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
13 3 Cubic Yard 1x week 94,395.52$ 83,190.16$ 83,303.92$ 94,983.28$
14 3 Cubic Yard 2x week 88,975.04$ 78,410.22$ 78,168.72$ 89,119.94$
15 3 Cubic Yard 3x week 19,760.72$ 17,003.00$ 17,329.34$ 19,755.82$
16 3 Cubic Yard 4x week 7,953.60$ 6,679.65$ 6,968.25$ 7,944.00$
17 3 Cubic Yard 5x week 657.20$ 539.94$ 575.45$ 656.03$
18 3 Cubic Yard 6x week 834.95$ 728.92$ 738.53$ 841.97$
‐$
19 4 Cubic Yard 1x week 72,817.50$ 60,877.50$ 64,616.25$ 73,665.00$
20 4 Cubic Yard 2x week 88,729.81$ 74,179.04$ 77,350.52$ 88,183.94$
21 4 Cubic Yard 3x week 5,767.08$ 4,707.67$ 4,994.77$ 5,694.15$
22 4 Cubic Yard 4x week 5,514.64$ 4,393.76$ 4,760.48$ 5,427.12$
23 4 Cubic Yard 5x week 4,271.95$ 3,329.65$ 3,679.85$ 4,195.15$
24 4 Cubic Yard 6x week 2,170.92$ 1,798.00$ 1,900.04$ 2,166.12$
25 Proposed Monthly Commercial
Recycling Rate Revenue 391,849$ 335,838$ 344,386$ 392,633$
26 Months per Year 12 12 12 12
27 Proposed Annual Commercial
Recycling Rate Revenue 4,702,187$ 4,030,050$ 4,132,633$ 4,711,590$
28 Proposed Annual Commercial
Recycling Rate Revenue, Rounded 4,702,000$ 4,030,000$ 4,133,000$ 4,712,000$
City of Santa Ana
Proposed Commercial Recycling Bin ‐ Revenue
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate Revenue
2/9/2021 2 ‐ I City of Santa Ana
Attachment 2
Athens CR&R Republic WM
Recycling Bins (75% of Residential/Multi‐Family Refuse Rates)
1 1 Cubic Yard 1x week 94.10$ 142.52$ 82.26$ 93.80$ 332
2 1 Cubic Yard 2x week 164.68$ 263.67$ 143.55$ 163.67$ ‐
3 1 Cubic Yard 3x week 235.25$ 375.74$ 204.95$ 233.69$ ‐
4 1 Cubic Yard 4x week 305.83$ 482.19$ 266.39$ 303.74$ ‐
5 1 Cubic Yard 5x week 376.40$ 584.66$ 327.73$ 373.67$ ‐
6 1 Cubic Yard 6x week 475.21$ 789.29$ 409.94$ 467.42$ ‐
7 2 Cubic Yard 1x week 104.56$ 162.89$ 91.33$ 104.12$ 190
8 2 Cubic Yard 2x week 182.98$ 301.34$ 161.86$ 184.52$ 37
9 2 Cubic Yard 3x week 261.40$ 429.41$ 232.29$ 264.83$ ‐
10 2 Cubic Yard 4x week 339.82$ 551.07$ 302.71$ 345.09$ ‐
11 2 Cubic Yard 5x week 418.24$ 668.18$ 373.18$ 425.43$ ‐
12 2 Cubic Yard 6x week 528.02$ 902.04$ 474.97$ 541.49$ ‐
13 3 Cubic Yard 1x week 149.36$ 177.70$ 131.81$ 150.29$ 792
14 3 Cubic Yard 2x week 276.32$ 328.73$ 242.76$ 276.77$ 69
15 3 Cubic Yard 3x week 403.28$ 468.44$ 353.66$ 403.18$ 24
16 3 Cubic Yard 4x week 530.24$ 601.17$ 464.55$ 529.60$ ‐
17 3 Cubic Yard 5x week 657.20$ 728.92$ 575.45$ 656.03$ ‐
18 3 Cubic Yard 6x week 834.95$ 984.05$ 738.53$ 841.97$ ‐
19 4 Cubic Yard 1x week 194.18$ 219.16$ 172.31$ 196.44$ 427
20 4 Cubic Yard 2x week 359.23$ 405.44$ 313.16$ 357.02$ 30
21 4 Cubic Yard 3x week 524.28$ 577.75$ 454.07$ 517.65$ ‐
22 4 Cubic Yard 4x week 689.33$ 741.44$ 595.06$ 678.39$ ‐
23 4 Cubic Yard 5x week 854.39$ 899.00$ 735.97$ 839.03$ ‐
24 4 Cubic Yard 6x week 1,085.46$ 1,213.65$ 950.02$ 1,083.06$ ‐
25 Total Containers 1,901
City of Santa Ana
Proposed Residential/Multi‐Family Recycling Bin ‐ Rates
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate
Units from RFP
2/9/2021 2 ‐ J City of Santa Ana
Attachment 2
Athens CR&R Republic WM
Recycling Bins (75% of Residential/Multi‐Family Refuse Rates)
1 1 Cubic Yard 1x week 31,241.20$ 47,316.64$ 27,310.32$ 31,141.60$
2 1 Cubic Yard 2x week ‐$ ‐$ ‐$ ‐$
3 1 Cubic Yard 3x week ‐$ ‐$ ‐$ ‐$
4 1 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
5 1 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
6 1 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
7 2 Cubic Yard 1x week 19,866.40$ 30,949.10$ 17,352.70$ 19,782.80$
8 2 Cubic Yard 2x week 6,770.26$ 11,149.58$ 5,988.82$ 6,827.24$
9 2 Cubic Yard 3x week ‐$ ‐$ ‐$ ‐$
10 2 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
11 2 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
12 2 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
13 3 Cubic Yard 1x week 118,293.12$ 140,738.40$ 104,393.52$ 119,029.68$
14 3 Cubic Yard 2x week 19,066.08$ 22,682.37$ 16,750.44$ 19,097.13$
15 3 Cubic Yard 3x week 9,678.72$ 11,242.56$ 8,487.84$ 9,676.32$
16 3 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
17 3 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
18 3 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
19 4 Cubic Yard 1x week 82,914.86$ 93,581.32$ 73,576.37$ 83,879.88$
20 4 Cubic Yard 2x week 10,776.90$ 12,163.20$ 9,394.80$ 10,710.60$
21 4 Cubic Yard 3x week ‐$ ‐$ ‐$ ‐$
22 4 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$
23 4 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$
24 4 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$
25 Proposed Monthly Residential/Multi‐
Family Recycling Bin Rate Revenue 298,608$ 369,823$ 263,255$ 300,145$
26 Months per Year 12 12 12 12
27 Proposed Annual Residential/Multi‐
Family Recycling Bin Rate Revenue 3,583,290$ 4,437,878$ 3,159,058$ 3,601,743$
28
Proposed Annual Residential/Multi‐
Family Recycling Bin Rate Revenue,
Rounded
3,583,000$ 4,438,000$ 3,159,000$ 3,602,000$
City of Santa Ana
Proposed Residential/Multi‐Family Recycling Bin ‐ Revenue
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate Revenue
2/9/2021 2 ‐ K City of Santa Ana
Attachment 2Athens CR&R Republic WMOrganics Bins ‐ Residential/Multi‐Family ‐ 75% of Refuse Rates1 2 Cubic Yard 1x week 104.56$ 162.89$ 91.33$ 104.12$ ‐ 2 2 Cubic Yard 2x week 182.98$ 301.34$ 161.86$ 184.52$ ‐ 3 2 Cubic Yard 3x week 261.40$ 429.41$ 232.29$ 264.83$ ‐ 4 2 Cubic Yard 4x week 339.82$ 551.07$ 302.72$ 345.09$ ‐ 5 2 Cubic Yard 5x week 418.24$ 668.18$ 373.18$ 425.43$ ‐ 6 2 Cubic Yard 6x week 528.02$ 902.04$ 474.98$ 541.49$ ‐ Organics Bins ‐ Commercial ‐ 75% of Refuse Rates7 2 Cubic Yard 1x week 104.56$ 120.66$ 91.33$ 104.12$ 154 8 2 Cubic Yard 2x week 182.98$ 223.22$ 161.86$ 184.52$ 160 9 2 Cubic Yard 3x week 261.40$ 318.08$ 232.29$ 264.83$ 42 10 2 Cubic Yard 4x week 339.82$ 408.20$ 302.72$ 345.09$ 19 11 2 Cubic Yard 5x week 418.24$ 494.95$ 373.18$ 425.43$ 11 12 2 Cubic Yard 6x week 528.02$ 668.18$ 474.98$ 541.49$ 4 13Total Containers390 City of Santa AnaProposed Residential/Multi‐Family and Commercial Organics Bin ‐ RatesProposed Rates Effective July 1, 2022Line Service Category Monthly RateUnits from RFP2/9/20212 ‐ LCity of Santa Ana
Attachment 2Athens CR&R Republic WMOrganics Bins ‐ Residential/Multi‐Family ‐ 75% of Refuse Rates1 2 Cubic Yard 1x week ‐$ ‐$ ‐$ ‐$ 2 2 Cubic Yard 2x week ‐$ ‐$ ‐$ ‐$ 3 2 Cubic Yard 3x week ‐$ ‐$ ‐$ ‐$ 4 2 Cubic Yard 4x week ‐$ ‐$ ‐$ ‐$ 5 2 Cubic Yard 5x week ‐$ ‐$ ‐$ ‐$ 6 2 Cubic Yard 6x week ‐$ ‐$ ‐$ ‐$ Organics Bins ‐ Commercial ‐ 75% of Refuse Rates7 2 Cubic Yard 1x week 16,102.24$ 18,581.64$ 14,064.82$ 16,034.48$ 8 2 Cubic Yard 2x week 29,276.80$ 35,715.20$ 25,897.60$ 29,523.20$ 9 2 Cubic Yard 3x week 10,978.80$ 13,359.36$ 9,756.18$ 11,122.86$ 10 2 Cubic Yard 4x week 6,456.58$ 7,755.80$ 5,751.68$ 6,556.71$ 11 2 Cubic Yard 5x week 4,600.64$ 5,444.45$ 4,104.98$ 4,679.73$ 12 2 Cubic Yard 6x week 2,112.08$ 2,672.72$ 1,899.92$ 2,165.96$ 13Proposed Monthly Residential/Multi‐Family and Commercial Organics Bin Rate Revenue69,527$ 83,529$ 61,475$ 70,083$ 14 Months per Year 12 12 12 1215Proposed Annual Residential/Multi‐Family and Commercial Organics Bin Rate Revenue834,326$ 1,002,350$ 737,702$ 840,995$ 16Proposed Annual Residential/Multi‐Family and Commercial Organics Bin Rate Revenue, Rounded834,000$ 1,002,000$ 738,000$ 841,000$ City of Santa AnaProposed Residential/Multi‐Family and Commercial Organics Bin ‐ RevenueProposed Rates Effective July 1, 2022Line Service Category Monthly Rate Revenue2/9/20212 ‐ MCity of Santa Ana
Attachment 2Athens CR&R Republic WMAny Size Cart ‐ Organics1 1x week 83.65$ 81.74$ 75.00$ 49.68$ 2,106 2 2x week 146.38$ 301.34$ 157.50$ 86.74$ 457 3 3x week 209.12$ 429.41$ 232.50$ 123.88$ 472 4 4x week 271.86$ 551.07$ 307.50$ 161.02$ 49 5 5x week 334.59$ 668.18$ 382.50$ 198.15$ 21 6 6x week 422.42$ 902.04$ 457.50$ 247.48$ 2 Any Size Cart ‐ Recycling7 1x week 83.65$ 56.00$ 50.25$ 49.68$ ‐ 8 2x week 146.38$ 103.60$ 100.51$ 86.74$ ‐ 9 3x week 209.12$ 148.15$ 150.76$ 123.88$ ‐ 10 4x week 271.86$ 189.63$ 201.02$ 161.02$ ‐ 11 5x week 334.59$ 229.45$ 251.27$ 198.15$ ‐ 12 6x week 422.42$ 309.76$ 301.53$ 247.48$ ‐ 13Total Containers3,107 City of Santa AnaProposed Residential/Multi‐Family and Commercial Organics and Recycling Cart for Refuse Bin Service Customers ‐ RatesProposed Rates Effective July 1, 2022Line Service Category Monthly RateUnits from RFP2/9/20212 ‐ NCity of Santa Ana
Attachment 2Athens CR&R Republic WMAny Size Cart ‐ Organics1 1x week 176,166.90$ 172,144.44$ 157,950.00$ 104,626.08$ 2 2x week 66,895.66$ 137,712.38$ 71,977.50$ 39,640.18$ 3 3x week 98,704.64$ 202,681.52$ 109,740.00$ 58,471.36$ 4 4x week 13,321.14$ 27,002.43$ 15,067.50$ 7,889.98$ 5 5x week 7,026.39$ 14,031.78$ 8,032.50$ 4,161.15$ 6 6x week 844.84$ 1,804.08$ 915.00$ 494.96$ Any Size Cart ‐ Recycling7 1x week ‐$ ‐$ ‐$ ‐$ 8 2x week ‐$ ‐$ ‐$ ‐$ 9 3x week ‐$ ‐$ ‐$ ‐$ 10 4x week ‐$ ‐$ ‐$ ‐$ 11 5x week ‐$ ‐$ ‐$ ‐$ 12 6x week ‐$ ‐$ ‐$ ‐$ 13Proposed Monthly Residential/Multi‐Family and Commercial Organics and Recycling Cart for Refuse Bin Service Customers ‐ Rate Revenue362,960$ 555,377$ 363,683$ 215,284$ 14 Months per Year 12 12 12 1215Proposed Annual Residential/Multi‐Family and Commercial Organics and Recycling Cart for Refuse Bin Service Customers ‐ Rate Revenue4,355,515$ 6,664,520$ 4,364,190$ 2,583,405$ 16Proposed Annual Residential/Multi‐Family and Commercial Organics and Recycling Cart for Refuse Bin Service Customers ‐ Rate Revenue, Rounded4,356,000$ 6,665,000$ 4,364,000$ 2,583,000$ City of Santa AnaProposed Residential/Multi‐Family and Commercial Organics and Recycling Cart for Refuse Bin Service Customers ‐ RevenueProposed Rates Effective July 1, 2022Line Service Category Monthly Rate Revenue2/9/20212 ‐ OCity of Santa Ana
Attachment 2
Athens CR&R Republic WM
Scout Service
1 1x week 30.00$ 27.49$ 65.13$ 47.22$ 25
2 2x week 60.00$ 54.98$ 130.25$ 94.44$ 50
3 3x week 90.00$ 82.47$ 195.38$ 141.66$ 30
4 4x week 120.00$ 109.96$ 260.51$ 188.88$ 5
5 5x week 150.00$ 137.45$ 325.63$ 236.10$ 9
6 6x week 180.00$ 164.94$ 390.76$ 283.32$ 10
25' ‐ 50' Push‐out Charge
7 1x week 30.00$ 5.06$ 12.46$ 9.16$ 143
8 2x week 60.00$ 10.12$ 24.93$ 18.32$ 42
9 3x week 90.00$ 15.18$ 37.39$ 27.48$ 136
10 4x week 120.00$ 20.24$ 49.85$ 36.64$ 23
11 5x week 150.00$ 25.30$ 62.32$ 45.80$ 17
12 6x week 180.00$ 30.36$ 74.78$ 54.96$ ‐
>50' Push‐out Charge
13 1x week 40.00$ 15.19$ 18.69$ 17.89$ 298
14 2x week 80.00$ 30.38$ 37.39$ 35.78$ 47
15 3x week 120.00$ 45.57$ 56.08$ 53.67$ 70
16 4x week 160.00$ 60.76$ 74.78$ 71.56$ 23
17 5x week 200.00$ 75.95$ 93.47$ 89.45$ 13
18 6x week 240.00$ 91.14$ 112.17$ 107.34$ 25
Locking Bin
19 1x week 12.00$ 4.86$ 3.33$ 4.50$ 2,387
20 2x week 12.00$ 4.86$ 3.33$ 4.50$ ‐
21 3x week 12.00$ 4.86$ 3.33$ 4.50$ ‐
22 4x week 12.00$ 4.86$ 3.33$ 4.50$ ‐
23 5x week 12.00$ 4.86$ 3.33$ 4.50$ ‐
24 6x week 12.00$ 4.86$ 3.33$ 4.50$ ‐
Enclosure Charge
25 1x week 30.00$ 5.06$ 3.33$ 4.50$ 8,522
26 2x week 60.00$ 10.12$ 6.65$ 8.99$ ‐
27 3x week 90.00$ 15.18$ 9.98$ 13.49$ ‐
28 4x week 120.00$ 20.24$ 13.31$ 17.99$ ‐
29 5x week 150.00$ 25.30$ 16.63$ 22.49$ ‐
30 6x week 180.00$ 30.36$ 19.96$ 26.98$ ‐
Extra Pick‐up Charge
31 1x week 90.00$ 140.40$ 94.92$ 103.30$ 35
City of Santa Ana
Proposed Additional Bin Service ‐ Rates
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate
Units from RFP
2/9/2021 2 ‐ P City of Santa Ana
Attachment 2
Athens CR&R Republic WM
Scout Service
1 1x week 750.00$ 687.25$ 1,628.25$ 1,180.50$
2 2x week 3,000.00$ 2,749.00$ 6,512.50$ 4,722.00$
3 3x week 2,700.00$ 2,474.10$ 5,861.40$ 4,249.80$
4 4x week 600.00$ 549.80$ 1,302.55$ 944.40$
5 5x week 1,350.00$ 1,237.05$ 2,930.67$ 2,124.90$
6 6x week 1,800.00$ 1,649.40$ 3,907.60$ 2,833.20$
25' ‐ 50' Push‐out Charge
7 1x week 4,290.00$ 723.58$ 1,781.78$ 1,309.88$
8 2x week 2,520.00$ 425.04$ 1,047.06$ 769.44$
9 3x week 12,240.00$ 2,064.48$ 5,085.04$ 3,737.28$
10 4x week 2,760.00$ 465.52$ 1,146.55$ 842.72$
11 5x week 2,550.00$ 430.10$ 1,059.44$ 778.60$
12 6x week ‐$ ‐$ ‐$ ‐$
>50' Push‐out Charge
13 1x week 11,920.00$ 4,526.62$ 5,569.62$ 5,331.22$
14 2x week 3,760.00$ 1,427.86$ 1,757.33$ 1,681.66$
15 3x week 8,400.00$ 3,189.90$ 3,925.60$ 3,756.90$
16 4x week 3,680.00$ 1,397.48$ 1,719.94$ 1,645.88$
17 5x week 2,600.00$ 987.35$ 1,215.11$ 1,162.85$
18 6x week 6,000.00$ 2,278.50$ 2,804.25$ 2,683.50$
Locking Bin
19 1x week 28,644.00$ 11,600.82$ 7,948.71$ 10,741.50$
20 2x week ‐$ ‐$ ‐$ ‐$
21 3x week ‐$ ‐$ ‐$ ‐$
22 4x week ‐$ ‐$ ‐$ ‐$
23 5x week ‐$ ‐$ ‐$ ‐$
24 6x week ‐$ ‐$ ‐$ ‐$
Enclosure Charge
25 1x week 255,660.00$ 43,121.32$ 28,378.26$ 38,349.00$
26 2x week ‐$ ‐$ ‐$ ‐$
27 3x week ‐$ ‐$ ‐$ ‐$
28 4x week ‐$ ‐$ ‐$ ‐$
29 5x week ‐$ ‐$ ‐$ ‐$
30 6x week ‐$ ‐$ ‐$ ‐$
Extra Pick‐up Charge
31 1x week 3,150.00$ 4,914.00$ 3,322.20$ 3,615.50$
32 Total Monthly Additional
Bin Service Rate Revenue 358,374$ 86,899$ 88,904$ 92,461$
33 Months per Year 12 12 12 12
34 Total Annual Additional
Bin Service Rate Revenue 4,300,488$ 1,042,790$ 1,066,846$ 1,109,529$
35
Total Annual Additional
Bin Service Rate Revenue,
Rounded
4,300,000$ 1,043,000$ 1,067,000$ 1,110,000$
City of Santa Ana
Commercial Refuse Bin ‐ Revenue
Proposed Rates Effective July 1, 2022
Line Service Category
Monthly Rate Revenue
2/9/2021 2 ‐ Q City of Santa Ana
Attachment 2Athens CR&R Republic WM Athens CR&R Republic WMStandard Permanent Roll‐off Box Pull Charge (2)1Regular Refuse ‐ Any Size, per pickup250.00$ 291.83$ 384.10$ 336.00$ 4,278 1,069,500$ 1,248,449$ 1,643,180$ 1,437,408$ 2Regular Recycling ‐ Any Size, per pickup250.00$ 291.83$ 384.10$ 299.00$‐ ‐$ ‐$ ‐$ ‐$ 3Regular Organics ‐ Any Size, per pickup250.00$ 291.83$ 384.10$ 299.00$‐ ‐$ ‐$ ‐$ ‐$ 4Compactor Roll‐off Box Any Size (per pull)300.00$ 350.20$ 460.92$ 403.20$ 1,674 502,200$ 586,235$ 771,580$ 674,957$ (120% of Standard Rate) (4)53‐Yard Temp Bin (5), per empty95.00$ 101.42$ 151.76$ 131.23$ 1,837 174,515$ 186,309$ 278,783$ 241,070$ Standard Permanent Roll‐off Rate Per Ton6 Regular Refuse ‐ Per Ton75.00$ 47.10$ 82.97$ 54.00$ 25,885 1,941,401$ 1,219,200$ 2,147,707$ 1,397,809$ 7Regular Recycling ‐ Per Ton112.00$ 73.46$ 87.97$ 60.00$ ‐ ‐$ ‐$ ‐$ ‐$ 8Regular Organics ‐ Per Ton94.00$ 136.58$ 125.00$ 130.00$ ‐ ‐$ ‐$ ‐$ ‐$ 9Subtotal: Standard Roll‐off Disposal Charges25,885 1,941,401$ 1,219,200$ 2,147,707$ 1,397,809$ 10Total Annual Roll‐Off Box and Temporary Bin Rate Revenue3,687,616$ 3,240,193$ 4,841,250$ 3,751,244$ 11Total Annual Roll‐Off Box and Temporary Bin Rate Revenue, Rounded3,688,000$ 3,240,000$ 4,841,000$ 3,751,000$ City of Santa AnaProposed Roll‐off Box and Temporary Bin Service ‐ Rates and RevenueProposed Rates Effective July 1, 2022Annual Rate RevenueLine Service CategoryAnnual Unit Count (from RFP)Monthly Rate2/9/20212 ‐ RCity of Santa Ana
Attachment 2Athens CR&R Republic WMOptional Mixed Waste Processing of Commercial and Multi‐Family Refuse1Estimated Percent Increase to refuse rates for Mixed Waste Processing of Commercial and Multi‐Family Customers Without Source Separated Recycling or otherwise not compliant with AB 341.N/A 18% 40% 85%Other City and Special Services2Emergency Services Rates per Hour ‐ one crew and one collection truck150.00$ 157.89$ 145.00$ 305.05$ 3Grant Administration Rates per Hour100.00$ 75.32$ 61.44$ 75.00$ Used Oil Recycling and Used Oil Filter Collection4Proposed Monthly Cost to Collect Used Motor Oil and Filters from All Residential Curbside Customers2,800$ 2,977$ 3,163$ 2,915$ 5Months per year12 12 12 126Total Annual Cost to Collect Used Motor Oil and Filters from All Residential Curbside Customers33,600$ 35,724$ 37,956$ 34,980$ 7Total Annual Cost to Collect Used Motor Oil and Filters from All Residential Curbside Customers, Rounded34,000$ 36,000$ 38,000$ 35,000$ Line Service CategoryProposed RatesCity of Santa AnaProposed Rates for Other ServicesProposed Rates Effective July 1, 20222/9/20212 ‐ SCity of Santa Ana
Attachment 2Athens CR&R Republic WM Athens CR&R Republic WM1Mixed C&D Roll‐Off ‐ Any Size, per pickup (2)985.00$ 594.74$ 670.29$ 602.00$ 1,710 1,684,350$ 1,017,005$ 1,146,196$ 1,029,420$ 23‐Yard Temp C&D Bin, per pull (4)95.00$ 175.00$ 235.00$ 125.00$ 326 30,970$ 57,050$ 76,610$ 40,750$ 3Mixed C&D Processing/disposal ‐ per ton in excess of 8 tons per load.102.00$ 82.08$ 104.73$ 63.50$ 8,451 862,002$ 693,658$ 885,073$ 536,639$ 4Proposed Annual Roll‐Off Box and Temporary Bin Rate Revenue2,577,322$ 1,767,713$ 2,107,879$ 1,606,809$ 5Proposed Annual Roll‐Off Box and Temporary Bin Rate Revenue, Rounded2,577,000$ 1,768,000$ 2,108,000$ 1,607,000$ (2) Includes container delivery, rental, service charge, and processing/disposal up to 8 tons.(3) Number of pulls and tons provided by Waste Management and Ware Disposal. (4) 3‐Yard temp C&D bin rate includes delivery, rental, and service charge. Disposal charged separately.Proposed RatesCity of Santa AnaProposed C&D Roll‐off Box and Temporary C&D Bin ‐ Rates and Revenue (1)Proposed Rates Effective July 1, 2022(1) C&D services (except for government operations) are currently performed under a non‐exclusive contract. City, in its sole option may include C&D in the exclusive franchise.Line Service CategoryAnnual Unit Count (from RFP) (3)Proposed Rate Revenue2/9/20212 ‐ TCity of Santa Ana
Attachment 3
Proposal Summary – ARAKELIAN ENTERPRISES, INC. (Athens)
February 9, 2021 3 ‐ 1 City of Santa Ana
Proposer Overview
CORPORATE HEADQUARTERS GUARANTOR (PARENT COMPANY) TYPE OF FINANCIAL STATEMENTS
City of Industry, CA Arakelian Enterprises, Inc. Audited
2019
Financial Information
ANNUAL COMPANY REVENUE
SANTA ANA CONTRACT REVENUE AS
PERCENTAGE OF TOTAL COMPANY
REVENUES
$400M 15%
Proposed Franchise Fee Percentage (based on Projected First‐Year Rate Revenue)
PROPOSED FRANCHISE FEE PERCENTAGE
16%
Experience
OVERALL EXPERIENCE
Arakelian Enterprises, Inc., dba Athens Services (Athens), is a fourth‐generation, local, family‐owned business, has been providing
waste collection and recycling services in Southern California for over 60 years. Athens cites 30 exclusive municipal agreements
throughout the greater Los Angeles area.
Athens has been the City of Santa Ana’s exclusive street sweeping company for the last 8 years.
RESIDENTIAL COLLECTION EXPERIENCE
Automated residential collection experience: cities of Bell Gardens, Covina, Hermosa Beach, Irwindale, La Cañada Flintridge, Los
Angeles, Monrovia, Montebello, Monterey Park, Norwalk, Redondo Beach, San Gabriel, Sierra Madre, West Covina, West Hollywood,
and Whittier, and the unincorporated areas of the County of Los Angeles of Altadena, Avocado Heights, Hacienda Heights, and
Rowland Heights.
Manual collection experience: cities of Azusa, Glendora, Palos Verdes Estates, San Marino, South El Monte, South Pasadena, and
Temple City.
BIN COLLECTION EXPERIENCE
Exclusive commercial service: Cities of Azusa, Covina, Glendora, Hermosa Beach, Irwindale, Los Angeles (Harbor, North Central, and
West zones), Monrovia, Norwalk, Palos Verdes Estates, Redondo Beach, San Gabriel, San Marino, Sierra Madre, South El Monte,
South Pasadena, Temple City, West Covina, and West Hollywood.
Non‐exclusive or semi‐exclusive commercial service: Cities of Bell Gardens, La Cañada Flintridge, Monterey Park, and Whittier.
Open commercial system: Cities of Burbank, Commerce, El Segundo, Glendale, Long Beach, Montebello, Pasadena, Pomona,
Torrance, and Vernon, and the unincorporated areas of the County of Los Angeles of Altadena, Avocado Heights, Hacienda Heights,
and Rowland Heights.
Attachment 3
Proposal Summary – ARAKELIAN ENTERPRISES, INC. (Athens)
February 9, 2021 3 ‐ 2 City of Santa Ana
SERVICE TRANSITION EXPERIENCE
Athens performed a hauler transition in the city of Norwalk in 2018.
Legal Disclosures
# OF LEGAL
DISCLOSURES SUMMARY OF LEGAL DISCLOSURES
1 City of Montebello v All Persons Interested in the Matter, et. al., Central District, Case No. BC713533 (2018).
Action for judicial declaration concerning current status of residential franchise agreement filed by City and
counterclaim by Athens for declaratory relief and damages. Parties reached a settlement and actions were
dismissed. Athens continues to provide solid waste hauling services under the long‐standing 1984 agreement to the
City residents.
Facilities
OPERATING FACILITY/LOCAL OFFICE
Athens proposes to collaborate with the City of Santa Ana to develop a new operating facility by using an existing facility or
development of a new facility at a City yard. Athens states that it has excess capital to purchase an existing City resource and to
develop a facility.
Customer Service: 5355 S. Vincent Ave., Irwindale
Athens states that they have several sites in Santa Ana and surrounding areas in different negotiation stages suitable for their
proposed Santa Ana facility.
DISPOSAL SITE
Frank R. Bowerman Landfill, Irvine.
Tip fee: $35.67
TRANSFER FACILITIES
Athens proposes to collaborate with the City of Santa Ana to develop a transfer station at the same location as the operating facility.
Athens states that they have several sites in Santa Ana and surrounding areas in different negotiation stages suitable for their
proposed Santa Ana facility.
In Athens’ response to the Proposal Summary, they stated that they do not plan to use transfer stations.
PROCESSING FACILITIES
American Organics ‐ Victorville
Owned and operated by Athens. Materials to be processed: source‐separated organic waste.
Tierra Verdes Industries ‐ Irvine
Material to be processed: source‐separated green waste
Tip fee: $83/ton.
Estimated diversion rate: Facility does not post a diversion rate.
In Athens’ response to the Proposal Summary, they stated they will use Republic’s CVT Facility at $87/ton with a 35% diversion rate
and use their current recycling infrastructure until they can reach the diversion goal with a local facility.
Attachment 3
Proposal Summary – ARAKELIAN ENTERPRISES, INC. (Athens)
February 9, 2021 3 ‐ 3 City of Santa Ana
Customer Service/Call Center Procedures
PLAN
Customer calls will be answered by customer service representatives (CSRs) at Athens’ call center located in Irwindale, California.
Calls will be answered by CSRs Monday through Friday, from 7:00 a.m. to 5:00 p.m., and from 7:00 a.m. to noon on Saturdays,
exclusive of holidays. CSRs are fluent in English and Spanish and have the ability to conference in a 175‐language translation service if
needed. Customers can get assistance during non‐business hours via live chat, email, and direct messaging the latter to be
implemented soon).
Average hold time – 30 seconds.
Inquiries are responded to within 24 hours.
Athens will provide a dedicated, full‐time customer service representative (in addition to the Recycling Coordinator) during the first 6
months of the franchise agreement.
Equipment
COLLECTION VEHICLES
Residential Front‐Loader with Curotto
Autocar
2022
Residential Rear‐Loader
Autocar
2022
Commercial Front‐Loader
Autocar
2022
Roll‐Off
Autocar
2020
Carts
CARTS
Manufacturer: Rehrig‐Pacific
Cart sizes: 35‐gallon, 65‐gallon, 95‐gallon.
Color of carts and lids: SB 1383 compliant.
Minimum Diversion Rate
DIVERSION RATE FOR ALL HAULER‐COLLECTED SOLID WASTE
Athens’ proposal Section 12 states that “Athens will meet or exceed Santa Ana’s AB 939 total 50% diversion requirement.” Diversion
included in Attachment 4‐C is 21%.
Attachment 3
Proposal Summary – ARAKELIAN ENTERPRISES, INC. (Athens)
February 9, 2021 3 ‐ 4 City of Santa Ana
Food Recovery Assistance
FOOD RESCUE AND DONATION PROGRAM
Athens proposed the following:
1. Support of Food Recovery Non‐Profits – Athens will collaborate with food recovery non‐profits and financially support the
collection and distribution of edible food directly from businesses within the City.
2. In‐Kind Service Support – Athens will evaluate potential in‐kind services including, but not limited to, covering the cost of
organics collection for those food recipient nonprofits that fall under AB 1826 and SB 1383 regulations.
3. Athens’ Internal Program Outreach and Education – Athens staff will be instructed on how to identify food recovery
opportunities at Santa Ana businesses, address concerns, encourage participation by connecting with Athens’ food recovery
partners, and track potential participants for future outreach.
Athens will identify the appropriate commercial customers and provide a list to the City, conduct waste assessments, and provide
compliance information to food generators and recovery organizations
Athens will conduct annual reviews and provide City reports on food recovery compliance, as well as SB 1383 non‐ compliance
complaints.
Recyclable Material Program
RECYCLABLE MATERIAL PROGRAM
Source separated program for all sectors.
Organic Waste Recycling Program
ORGANICS COLLECTION
Residential: Co‐collected with green waste.
Commercial: Organics will be delivered to either Tierra Verde in the City of Irvine, or to Athens’ Industry MRF for sorting and then
transferred to American Organics for composting. Athens recommends that customers use compostable bags or clear plastic bags for
the collection of organics. Athens confirmed that plastics bags will be composted at American Organics
Multi‐Family Bulky Item Collection
MFD BULKY ITEM PROGRAM
Athens will have one collection vehicle for collection of bulky item pickups for multifamily dwellings. These customers will have the
capability to request bulky item pickups 24 hours in advance by calling customer service during regular business hours, or by utilizing
Athens’ Self‐Services. Customers will be able to request up to 10 bulky item pickups once per quarter. Customers will be charged
$48/pickup.
Provision of Recovered Organic Waste Products
PROVISION OF RECOVERED ORGANIC WASTE PRODUCTS
Athens will procure sufficient compost, mulch, and/or renewable natural gas to power its CNG fleet to meet the City’s requirements
as contained in SB 1383. Athens will meet this obligation by utilizing the combination of making available compost for use in City
parks at no cost, compost giveaway events, and utilization of renewable natural gas collection vehicles.
Athens’ states that their RNG is not produced in California due to significant restriction of RNG being added to the California pipeline.
Athens will pursue the use of locally source RNG as it becomes available.
Attachment 3
Proposal Summary – ARAKELIAN ENTERPRISES, INC. (Athens)
February 9, 2021 3 ‐ 5 City of Santa Ana
Employment of Prior Contractor Employees
PLAN
Athens is committed to providing impacted prior hauler employees a fair and equal opportunity for employment.
If hired, displaced employees, including street sweeping drivers, will receive equal or higher wages, along with a potential sign‐on
bonus. Upon completion of the 12 months of employment, Athens will award drivers with a one‐ time bonus.
When Athens was awarded the exclusive contract with San Bernardino County to operate the transfer and landfill system, Athens
hired 109 of the 118 prior contractor’s employees.
Optional Program: Processing of Commingled Refuse and Recyclables
OPTIONAL PROGRAM – PROCESSING OF COMMINGLED REFUSE AND RECYCLABLES
Athens did not propose a mixed waste processing option.
Optional Program: Citywide Construction and Demolition Debris Collection and Diversion
OPTIONAL PROGRAM – C&D COLLECTION AND DIVERSION
Athens has significant experience in providing C&D collection and recycling. Recently, Athens was named a top Construction and
Demolition Service provider by Construction Tech Review.
Athens will partner with third‐party processing facilities to recycle C&D material within Orange County to comply with the state‐
mandated diversion requirement under CalGreen.
AB 341, AB 1826, and SB 1383 Implementation Plan
AB 341, AB 1826, AND SB 1383 IMPLEMENTATION PLAN
Proposed activities beyond draft agreement requirements:
Athens will develop a customized mobile app for their recycling coordinators to use when visiting all commercial and multifamily
dwelling accounts. This app will collect and analyze the data and evaluate each customer for compliance with AB 341, AB 1826, and
starting January 1, 2022, SB 1383. Athens will perform a site visit to every commercial and multifamily dwelling account over a period
of three months.
Athens will focus on training the customer on recycling, organics, hazardous waste, internal containers, and signage.
Athens will deliver a copy of the waste assessment with recommendations on how to reduce the amount of waste they produce and
how to divert more from the landfill.
Athens’ recycling coordinators speak multiple languages. They will follow up regularly with customers to assist with the learning
curve from a training and educational standpoint.
Athens’ app will be used to document and record all trainings that took place, recording when, where, and who was trained.
Recycling coordinators will report directly to their Zero Waste Manager, who will report to the director of Athens’ Outreach and
Education Department.
Attachment 3
Proposal Summary – ARAKELIAN ENTERPRISES, INC. (Athens)
February 9, 2021 3 ‐ 6 City of Santa Ana
Proposed Exceptions to Franchise Agreement
NUMBER OF
EXCEPTIONS DESCRIPTION OF EXCEPTIONS TAKEN
2 Athens takes exception to Article 9, Section 9.4.B Public Liability Insurance. Athens proposes to reduce the
combined single limit amount from $100,000,000 to $75,000,000. Athens currently has policies in place up the
newly proposed limit.
Athens Services takes exception to parts of Article 10 of the draft franchise agreement, City’s Right to Perform
Service, specific sections 10.1.‐2 and 10.4‐6.
o As currently drafted, the City would have the right to take possession upon default or unexpected events
affecting Athens’ performance. Athens will not permit the City to take possession of Athens equipment,
property, or facilities, especially where the City is not clearly indemnifying Athens for the use of this property
or providing compensation. Under the terms of the Agreement, upon a complete failure of performance, the
City can engage other service providers with the support of the performance bond, which affords an
adequate remedy.
o Athens proposes deleting any language that would permit the City to take possession of Consultant
equipment, property, or facilities.
Athens Services has no exceptions to other terms of the draft franchise agreement.
Proposal Enhancements
ENHANCEMENTS
Street Sweeping
Athens has been the City of Santa Ana’s street sweeping service provider since 2012. Athens proposes to integrate street sweeping as
a proposal enhancement at no charge.
Athens stated that they bill the City $860,000 yearly at a rate of $17.63 per curb mile for sweeping. Athens believes this is below‐
market rates.
Healthy Environments with Athens Recycling Training (HEART)
HEART is a comprehensive education and outreach recycling program for Santa Ana businesses. Participating businesses receive free
waste audits, training on reducing, reusing, and recycling, and up‐ to‐date information on how to comply with state, local, and federal
environmental laws. Athens will recognize and promote participating businesses in a number of ways. Each business that enrolls in
the program and completes the training will receive the following:
A certificate of recognition
Listing on the program web page, with a link back to the business
A special HEART‐logo window decal to display.
In addition, select businesses will be featured in press releases and local events.
Athens Bin Cleaning (ABC) Mobile Service
o Athens Services will wash and sanitize containers at no charge to customers once per year using its mobile wash unit on site
or at its container facilities a few miles away.
Workers Compensation Experience Modification Rate
2017 2018 2019
0.70 0.83 0.77
Attachment 4
Proposal Summary – CR&R INCORPORATED
February 9, 2021 4 ‐ 1 City of Santa Ana
Proposer Overview
CORPORATE HEADQUARTERS GUARANTOR (PARENT COMPANY) TYPE OF FINANCIAL STATEMENTS
Stanton, CA CR&R Incorporated, A California
Corporation
Audited 2019
Financial Information
ANNUAL COMPANY REVENUE
SANTA ANA CONTRACT REVENUE AS
PERCENTAGE OF TOTAL COMPANY
REVENUES
$359,730,000 17%
Proposed Franchise Fee Percentage (based on Projected First‐Year Rate Revenue)
PROPOSED FRANCHISE FEE PERCENTAGE
17%
Experience
OVERALL EXPERIENCE
CR&R is a, family‐owned corporation and has been providing solid waste management services for over 56 years. CR&R provides solid
waste collection and material recovery services in the Southern California counties of Orange, Los Angeles, Riverside, Imperial, and
San Bernardino.
Strategic Partner: Taormina Industries will be a strategic partner with CR&R. The Taormina family has been involved in the waste
business nearly 70 years since the beginning of their Anaheim‐based firm in 1950. Prior to Republic Services acquiring Taormina’s
solid waste collection services, Taormina provided services to North Orange County cities including Anaheim, Garden Grove,
Fullerton, Brea, Placentia, Yorba Linda, Villa Park, Cypress, Los Alamitos and Chino Hills.
Subcontractor: CR&R has been using the services of Stericycle for hazardous waste collection events in Orange County for several
years. Their team of local technicians and supervisors, coupled with the backing of a national organization, has ensured they provide
the highest level of service for collection event participants.
RESIDENTIAL COLLECTION EXPERIENCE
CR&R provides residential automated cart collection service under exclusive agreements in the Orange County cities of Aliso Viejo,
Costa Mesa, Dana Point, Laguna Hills, Laguna Niguel, La Habra, Lake Forest, Newport Beach, Orange, Rancho Santa Margarita, San
Clemente, San Juan Capistrano, Stanton, Tustin, and Unincorporated Areas (1, 3, and 9).
BIN COLLECTION EXPERIENCE
CR&R provides bin collection service under exclusive agreements in the Orange County cities of Aliso Viejo, Costa Mesa, Dana Point,
Laguna Hills, Laguna Niguel, La Habra, Lake Forest, Orange, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Stanton, and
Tustin, and Unincorporated Areas (1, 3, and 9).
Attachment 4
Proposal Summary – CR&R INCORPORATED
February 9, 2021 4 ‐ 2 City of Santa Ana
SERVICE TRANSITION EXPERIENCE
CR&R has completed 12 transitions in the past 10 years, including the Orange County cities of Lake Forest, La Habra, Newport Beach,
Orange, Rancho Santa Margarita and Tustin, and the Los Angeles County, Riverside County, San Bernardino County, and Imperial
County cities of Artesia, Avalon, Bellflower, Hemet, Colton, Loma Linda, Calipatria, El Centro and Holtville.
Legal Disclosures
# OF LEGAL
DISCLOSURES SUMMARY OF LEGAL DISCLOSURES
0
Facilities
OPERATING FACILITY/LOCAL OFFICE
Operating yard: 11292 Western Avenue, Stanton.
Local office: 11292 Western Avenue, Stanton. If awarded the agreement, CR&R is proposing to lease office space on the 4th Floor of
Ross Annex or the City’s Public Works facility. If the City does not wish to lease office space to CR&R, CR&R would lease office space
within Santa Ana.
DISPOSAL SITE
Frank R. Bowerman, 11002 Bee Canyon, Irvine, Owned and operated by Orange County Waste and Recycling.
Tip fee: $35.67
CR&R may use other OC landfills including Brea‐Olinda and Prima Deshecha.
TRANSFER FACILITIES
CR&R Transfer Station, 11232 Knott Avenue, Stanton. Owned and operated by CR&R.
Tip fee: $55 ‐ $65/ton
PROCESSING FACILITIES
CR&R Western MRF, 11292 Western Avenue, Stanton. Owned and operated by CR&R.
Tip fee: $25 ‐ $50/ton
Materials to be processed: Residential and commercial commingled recyclables.
Diversion rate: 75% ‐ 95%
CR&R Anaerobic Digestion Facility, 1706 Goetz Road, Perris. Owned and operated by CR&R.
Tip fee: $125 ‐ $150/ton
Materials to be processed: Residential green waste and food waste.
Diversion rate: 90% ‐ 95%
Composting – South Yuma County Landfill. Owned and operated by CR&R.
Tip fee: $30 ‐ $35/ton
Materials to be processed: Green waste and food waste
Diversion rate: 85% ‐ 95%
Mixed Solid Waste Processing: Engineered Municipal Solid Waste – CR&R E‐MSW Facility, 1706 Goetz Road, Perris. Owned and
operated by CR&R.
Tip fee: $80 ‐ $90/ton
Materials to be processed: Residual from commingled recyclables
Attachment 4
Proposal Summary – CR&R INCORPORATED
February 9, 2021 4 ‐ 3 City of Santa Ana
Diversion rate: 75% ‐ 85%
EMSW technology is not currently certified as diversion by CalRecycle at this time. CR&R is authoring two studies to approve EMSW.
Mixed Solid Waste Processing – CR&R Mixed Solid Waste Processing Facility. 11232 Knott Avenue, Stanton. Owned and operated by
CR&R
Tip fee: $75 ‐ $85/ton
Materials to be processed: Mixed solid waste
Diversion rate: 20% ‐ 45%
CR&R states that CRT may not meet the organics recycling requirement through commingled refuse and recycling.
Construction and Demolition: CRT C&D MRF. 11232 Knott Avenue, Stanton. Owned and operated by CR&R
Tip fee: $75 ‐ $85/ton
Materials to be processed: Construction and demolition materials
Diversion rate: 60% ‐ 85%
Customer Service/Call Center Procedures
PLAN
Local office hours: 8AM to 5PM Monday through Friday, 8AM to noon on Saturdays. A representative will be available during office
hours and can accept payments.
CR&R anticipates hiring 4 additional customer service representatives including English/Spanish and English/Vietnamese speakers.
During transition CR&R may employ customer service representatives from temporary agencies to assist with call volume.
Average hold time: 2018 – 11 seconds; 2019 – 29 seconds
Response time to complete work orders: In the event that a work order cannot be completed the same day, it will be addressed the
next business day.
CR&R has proposed to provide customer service within the City limits as noted in the Proposal Enhancements.
Equipment
COLLECTION VEHICLES
New vehicles at initiation of services.
Cart Collection
Peterbilt Chassis
RNG–Sideloader
Bin Collection
Peterbilt Chassis
RNG –Frontloader
Roll‐Off
Peterbilt or equivalent Chassis
RNG – Roll‐Off
Carts
CARTS
New at initiation of services.
Manufacturer: Toter
Attachment 4
Proposal Summary – CR&R INCORPORATED
February 9, 2021 4 ‐ 4 City of Santa Ana
Refuse – Black lid. Source‐separated recyclables – Blue lid. Organic Waste – Green lid. Standard sizes: 96 with option to select 35 or
65‐gallon carts. Cart bodies will be uniform granite gray for all waste streams.
All carts will be equipped Radio Frequency Technology to track the placement of carts and assist in the measurement of diversion
participation, track service delivery, placement of carts, and support billing accuracy.
Minimum Diversion Rate
DIVERSION RATE FOR ALL HAULER‐COLLECTED SOLID WASTE
28%. CR&R states that with the addition of mixed waste processing CR&R will be able to achieve a diversion rate of 33%.
Food Recovery Assistance
FOOD RESCUE AND DONATION PROGRAM
CR&R has partnered with Waste Not OC. Key members of the CR&R team and from Taormina Industries have long standing working
relationships with The Salvation Army, The Illumination Foundation, Volunteers of America, and Mercy House along with other
shelter operators in the region.
CR&R will comply with the requirements of 5.5.A.4 by conducting annual inspections of Tier 1 and Tier 2 edible food generators.
Recyclable Material Program
RECYCLABLE MATERIAL PROGRAM
Residential – Source separated recycling collection in blue containers.
Commercial – source separated collection with the option of split refuse/recyclables bins for space constrained customers. Short‐
term processing of commingled refuse and recycling as more fully described below under “Optional Program: Processing of
Commingled Refuse and Recyclables.”
Organic Waste Recycling Program
ORGANICS COLLECTION
Residential and multi‐family: Food waste will be co‐collected with green waste. Residents will be provided a kitchen pail for collection
of food scraps that can then be transferred to their green container.
Commercial: Customers can select source separated green waste, source separated food waste, or commingled green waste and food
waste.
Multi‐Family Bulky Item Collection
MFD BULKY ITEM PROGRAM
Multi‐family complexes will be provided the same level of bulky item collection as single‐family customers (four pickups per year of
four items per pickup) based on the per unit count of the complex, at no additional charge. E.g., a 100‐unit property would have a
baseline bulky item collection service of 1,600 items per year at no additional charge. Multi‐family complexes will be provided three
collection options:
1. On‐call service scheduling through the property manager or directly from resident as needed.
2. Establish collection sites within the community and designate set collection days for bulky item pickup, such as once a week or
twice a month.
3. Provide the option of rolloff service based upon the number standard bulky items allotted for the community. For example, if a
100‐unit multi‐family community has allotted 1,600 bulky items for collection, a volume‐based formula will be used to calculate
the corresponding number of 40‐ yard rolloff containers offered to the community.
Attachment 4
Proposal Summary – CR&R INCORPORATED
February 9, 2021 4 ‐ 5 City of Santa Ana
Outreach and Education: CR&R will conduct direct outreach to each multi‐family community to discuss collection options, monitor
programs for any updates or adjustments needed, and send an annual notice to all communities regarding program availability.
Partnership with Goodwill: CR&R has met with Goodwill Industries in Santa Ana to discuss future opportunities for partnership in
support of the Bulky Item program.
Provision of Recovered Organic Waste Products
PROVISION OF RECOVERED ORGANIC WASTE PRODUCTS
CR&R will process an estimated 29,000 tons of organics materials at the CR&R ROAR Anaerobic Digestion facility located in Perris
California, producing 13 Gasoline Gallon Equivalent (GGE) for every ton of organics processed, or 373,000 GGE (29,000 tons x 13
GGE).
Source‐separated yard waste will be recovered as compost at CR&R's composting site in Yuma.
CR&R will provide 40 tons of compost for the City's Annual Compost Giveaway event.
Employment of Prior Contractor Employees
PLAN
Drivers for both CR&R and the current hauler belong to the same Teamsters union. CR&R will provide a written offer of employment
to qualified and properly licensed drivers as well as mechanics, recycling coordinators, and any other personnel working for the
incumbent hauling company assigned to serve Santa Ana.
Optional Program: Processing of Commingled Refuse and Recyclables
OPTIONAL PROGRAM – PROCESSING OF COMMINGLED REFUSE AND RECYCLABLES
CR&R proposes the short‐term use of commingled refuse and recyclables, from July 1, 2022 to December 31, 2023. The purpose of
the program is to maximize diversion rates for customers who do not choose to participate in source‐separated recycling and
organics services and to ultimately incentivize participation in the source‐separated program by charging less for the source‐
separated program.
Short‐Term Impact: Instead of landfill disposal of 100% of the refuse collected, approximately 20‐45% diversion of the material would
be achieved through the Mixed Waste Processing program.
Long‐Term Impact: Through the incentive of monthly cost savings, and with the impact of the CR&R Recycling Coordinator outreach
program, participation in AB 341 and AB 1826 program is expected to increase over the term of the 18‐month program timeframe.
Attachment 3‐L: 18% proposed increase for customers without an AB 341 compliant program.
Optional Program: Citywide Construction and Demolition Debris Collection and Diversion
OPTIONAL PROGRAM – C&D COLLECTION AND DIVERSION
CR&R will offer 10‐ and 40‐cubic yard container sizes and will also collect from customer‐provided containers.
CR&R proposes to use their two C&D processing facilities; however, CR&R will use a facility within Santa Ana if requested by the City.
Attachment 4
Proposal Summary – CR&R INCORPORATED
February 9, 2021 4 ‐ 6 City of Santa Ana
AB 341, AB 1826, and SB 1383 Implementation Plan
AB 341, AB 1826, AND SB 1383 IMPLEMENTATION PLAN
Proposed activities beyond draft agreement requirements:
Before April 1, 2022, three recycling coordinators that will be dedicated to the City of Santa Ana will be hired and trained.
The recycling coordinators will conduct door‐to‐door residential outreach and education and multi‐family and commercial site
visits. They will be responsible for conducting Community Workshops, the distribution of In‐ Home Kitchen Pails for SB 1383
compliance and arranging delivery of Internal Collection Receptacles for AB 1826/SB 1383 compliance. The Recycling
Coordinators will be available to participate in Community Events throughout the year to promote diversion programs.
CR&R will perform an additional six workshops (RFP requires 5): six residential workshops, one in each Council Ward; three multi‐
family workshops, coordinated with ComLink; and two commercial workshops coordinated with the Chamber of Commerce and
the City’s Economic Development Department.
AB 341 and AB 1826 Implementation Plan
CR&R’s proposed implementation plan targets 1,000 of the AB 341 and AB 1826 non‐compliant customers (or 55% of the non‐
compliant customers) prior to the start of the new contract. Each of the three Recycling Coordinators will be given an outreach goal
of approximately 6 site visits per day. Combined, the Recycling Coordinator team will be tasked with reaching 90 customers per
week, over a 13‐week transition period. Outreach will consist of verifying if customers have any internal programs and identifying any
opportunities for source separated collection programs or the need to implement a short‐term mixed waste processing program if
selected by the City.
SB 1383 Implementation Plan
CR&R will offer co‐collection and co‐digestion of residential food waste combined in a single cart with green waste for energy
recovery and nutrient production (Anaerobic Compost) with 100% capture of methane emissions as prescribed by SB 1383.
Residential Trash Cart Auditing and Education
CR&R began a residential trash cart auditing program in 2008 to increase recycling awareness and diversion.
The following steps are used for the auditing and education program:
1. Survey contents of trash carts for recyclable materials exceeding threshold of 10%
2. Monitor for contamination in recycle cart greater than 10% threshold
3. Provide education reminder tag of what could be recycled
4. Follow up survey to identify any change in habits
5. Results in similar programs have reduced recyclables found in trash carts by 15%
Proposed Exceptions to Franchise Agreement
NUMBER OF
EXCEPTIONS DESCRIPTION OF EXCEPTIONS TAKEN
5 1. Article 4.4.2 Construction and Demolition from City Government Operations
CR&R proposes to remove the word “significant” from the language, because the term is subject to differing
interpretations.
4.4.2 Construction and Demolition from City Government Operations
The City will implement procedures to separate wood, Organics, metals, and inert materials from mixed
waste generated through City construction projects, from City government operations. Contractor is not
required to Collect, transport and Divert Construction and Demolition Debris from significant City
construction and demolition projects performed by contractors. The separation procedures will be
applied to inbound loads that readily lend themselves to manual separation. The implementation of the
procedures may, from time‐to‐time, be hampered by City Yard logistics or by personnel availability. The
separation procedures will be incorporated by the City as a standard operating procedure and will be
reasonable and practicably applied.
Attachment 4
Proposal Summary – CR&R INCORPORATED
February 9, 2021 4 ‐ 7 City of Santa Ana
2. Article 6.5 Extraordinary Adjustments
CR&R proposes to remove the phrase “changes in the market value of Recyclables from the values assumed in
Contractor’s Proposal,” in the first paragraph of this Article. The current value of Recyclables is a snapshot of the
market in time and subject to volatility outside of the Contractor’s control. Should such changes be deemed
extraordinary, CR&R proposes the inclusion of an opportunity to bring a request before the City Council.
CR&R also proposes the addition of “and may include a change in law” as a change that could reasonably warrant an
Extraordinary Adjustment request.
CR&R further proposes the removal of the word “not” and addition of the phrase “at the City’s Council’s sole
discretion” to the end of the first paragraph, so that the City Council is not precluded from making a retroactive
adjustment if, in their sole discretion, one is warranted.
6.5 Extraordinary Adjustments
Contractor or City may request an adjustment to maximum rates at reasonable times other than that
allowed under Section 6.3 in the event of extraordinary changes in the cost of providing service under this
Agreement. Such changes shall not include changes in the market value of Recyclables from the values
assumed in Contractor’s Proposal, inaccurate estimates by the Contractor of its proposed cost of
operations, unionization of Contractor’s work force, or change in wage rates or employee benefits and may
include a change in law. Contractor may request an extraordinary adjustment based on changes in a direct
per ton fee assessed at the Disposal Site by federal, state or local regulatory agencies after the effective
date. Extraordinary rate adjustments shall only be effective after approval by City Council in compliance
with California Constitution Article XIIID (Proposition 218) and the Proposition 218 Omnibus
Implementation Act (Govt. Code Sections 53750 et. seq.) and may not be applied retroactively at the City
Council’s sole discretion.
3. Article 9.1 Indemnification
CR&R proposes the following changes to the first paragraph of Article 9.1:
9.1 Indemnification
To the maximum extent permitted by law, and without regard to the limits of any insurance coverage,
Contractor agrees to indemnify, defend with counsel appointed by the City, protect and hold harmless
the City, its representatives, officers, agents and employees against any and all fines, response costs,
assessments, actions, suits, injunctive relief, claims, damages to persons or property, losses, costs
penalties, obligations, errors, omissions or liabilities, (“claims or liabilities”) that may be asserted or
claimed by any person, firm or entity arising out of or in connection with (i) violations of the commerce
clause of the U.S. Constitution, AB 939, the Comprehensive Environmental Response, Compensation and
Liability Act, Title 42 U.S.C. §9601 et seq. (“CERCLA”), HSAA, RCRA, any other Hazardous Waste laws,
other federal, state or local statutes or regulations, or municipal ordinances, which arise from, challenge
any validity of, or relate to the award of, this Agreement; (ii) the negligent performance of the work or
services of Contractor, its agents, employees, subcontractors, or invitees, provided for in this
Agreement; (iii) the negligent acts or omissions of Contractor hereunder, or arising from Contractor's
negligent performance of or failure to perform any term, provision, covenant or condition of this
Agreement, whether or not there is concurrent passive or active negligence, on the part of the City, its
representatives, officers, agents or employees but excluding such claims or liabilities arising from the
sole negligence or willful misconduct of the City, its representatives, officers, agents or employees, who
are directly responsible to the City, (iv) actions or proceedings to attack, set aside, void, annul or seek
monetary damages resulting from an approval by the City of this Agreement, including but not limited to
any challenge brought by referendum or under Proposition 218 (Calif. Const. Art. XIIID) to challenge the
City’s entry into this Agreement or the setting of Solid Waste rates as set forth in this Agreement; and in
connection therewith:
4. Article 9.3 AB 939 Indemnification and Guarantee
CR&R proposes the following changes to the first two paragraphs of Article 9.3:
Attachment 4
Proposal Summary – CR&R INCORPORATED
February 9, 2021 4 ‐ 8 City of Santa Ana
9.3 AB 939 Indemnification and Guarantee
To the maximum extent permitted by law, Contractor unconditionally guarantees compliance with the
requirements of AB 939 as amended from time to time. Contractor shall use its best efforts to carry out
its obligations under this Agreement so that the City will meet or exceed the Diversion requirements set
forth in AB 939, and all amendments thereto more fully set forth below. City and Contractor shall
reasonably assist each other to meet the City's AB 939 Diversion requirements. In carrying out the
provisions of this Section, Contractor agrees to perform the following obligations at its cost and expense:
A. Defend, with counsel approved by City, indemnify and hold harmless the City against all fines and/or penalties
imposed by the CalRecycle, if Contractor fails or refuses to provide information relating to its operations which is
required under this Agreement and such failure or refusal prevents or delays City from submitting reports required by
AB 939 in a timely manner and if City acts in good faith.
5. Article 11.5 Excuse from Performance
CR&R proposes to the addition of “pandemic, epidemic, lockdown, quarantine,” to the first paragraph of Article 11.5
as shown below.
11.5 Excuse from Performance
The parties shall be excused from performing their respective obligations hereunder in the event they
are prevented from so performing by reason of floods, earthquakes, other natural disasters, war, civil
insurrection, riots, pandemic, epidemic, lockdown, quarantine, acts of any government (including
judicial action), and other similar catastrophic events which are beyond the control of and not the fault
of the party claiming excuse from performance hereunder.
Proposal Enhancements
ENHANCEMENTS
Recycling Coordinators – CR&R will dedicate 3 recycling coordinators to the City of Santa Ana.
New collection vehicles. Deployment of two lighter weight collection vehicles which are 5,000 pounds lighter than stock vehicles.
City Sales Tax Revenue: All capital equipment procurement, including new automated carts, new bins, collection vehicles, and
ancillary vehicles, will be conducted in the City of Santa Ana to ensure that all associated City tax revenue is remitted to Santa
Ana. With a proposed capital expenditure of $34.5 million, the sales tax benefit to the City is estimated at $517,000.
This revenue includes purchase commitments with Santa Ana businesses including Tom's Trucks and Guaranty Chevrolet.
New Office at City Hall: CR&R proposes to lease office space on the 4th Floor of the Ross Annex at City Hall. CR&R will provide
customer service, community relations and sustainability services from this space, and Public Works staff would have immediate
access to CR&R personnel.
New, RFID Residential Carts: The proposed new, automated carts feature enhancements including RFID tags and front‐of‐
container imprinting to enhance program compliance.
New Commercial and Multi‐Family Bins: CR&R is including new commercial and multi‐family bins as part of our proposal to serve
the City of Santa Ana. We believe the use of new bins is imperative for providing high‐quality service, achieving the City's
diversion goals, combating the issue of graffiti and enhancing the City's beauty. Additionally, CR&R is proposing the use of plastic
bins for commercial services near residences to reduce the noise associated with service.
Community Involvement: CR&R considers community involvement and giving back as a top priority. Should we be given the
privilege of serving the City of Santa Ana, we will demonstrate commitment to the Santa Ana community through long‐term
support of charitable organization that improve the quality of life of all Santa Ana residents.
Examples of CR&R's intended community involvement is the Boys and Girls Club of Santa Ana and Goodwill Industries.
o Boys and Girls Club of Santa Ana ‐ The CR&R team has a long‐standing history of support for Boys and Girls Clubs, in Santa
Ana, and throughout Orange County. CR&R team members Chrystal Denning and David Ross have both served on the Board
of Directors of the Boys and Girls Club of Santa Ana. CR&R employees are also on the Board of Directors in Garden Grove,
Attachment 4
Proposal Summary – CR&R INCORPORATED
February 9, 2021 4 ‐ 9 City of Santa Ana
Stanton and Perris. CR&R will continue our commitment to financial and volunteer support of this important community
organization. Both CR&R and our strategic partner, Taormina Industries, have demonstrated our commitment to the Boys
and Girls Club in the communities we have served. CR&R helped to build the Stanton Club, and Taormina Industries helped
build the Anaheim Club. We look forward to continuing our support of the Boys and Girls Club in Santa Ana.
o Goodwill Industries ‐ CR&R has met with Goodwill Industries in Santa Ana to discuss future opportunities for partnership.
Not only will Goodwill Industries be an ideal partner for delivery of the Reusable items identified through the Bulky Item
program, but the organization is also seeking assistance for potential employment of program participants. CR&R considers
this an excellent opportunity to connect these underemployed Santa Ana residents, including veterans and disabled
community members, with appropriate job openings within our company.
o Educational Opportunities ‐ As the undisputed industry leader in technology development, CR&R will offer internships, field
trips, and guest lecturing for Santa Ana youth served at the Samueli Academy and Orangewood Foundation. In addition to
the Anaerobic Digestion facility in Perris, CR&R is excited to introduce students to our project on Catalina Island, where in
conjunction with the USC Marine Biology Institute based on Catalina Island, CR&R was successful in converting farm grown
kelp into renewable natural gas.
Both CR&R and Taormina Industries have a long history of supporting community organizations. In addition to these
community involvement examples, CR&R and Taormina have identified several other charitable organizations such as Santa
Ana Elks Lodge #794, WISE Place Women’s Shelter, Project Youth, La Academia, Santa Ana Zoo, Senior Citizens Center and
Neighborhood Associations and many others that both CR&R and Taormina Industries will support with membership
involvement, fundraising, as well as in‐kind and monetary donations.
Street Sweeping: CR&R is able to provide street sweeping services for the City as an extension of the existing solid waste
franchise agreement when the current provider's contract expires in 2024. With only a slight increase in customer collection rates
(estimated to be 2.25%) to cover our costs, the City will be able to utilize the current $1 million spent on street sweeping services
in other areas.
New, Regional Processing Facility in Santa Ana: A municipality the size of Santa Ana should consider the establishment of a
Resource and Recovery Center campus within the City to control the City's waste stream and associated costs, provide local jobs
and generate revenue. While this type of project is not within the scope of the City's RFP, CR&R would like to work with City Staff
to explore a public/private partnership of this type.
o Benefits of a Local Waste Processing Facility in Santa Ana
o Hundreds of new local jobs at all skill levels.
o Millions of dollars in new real and personal property taxes.
o Millions of dollars of new revenues from host fees for use of the facility by other municipalities.
o A fresh, well planned location for citizen and student tours wherein environmental learning could take place in cooperation
with regional schools.
o A long‐term solution that will place the city in control of its waste stream for decades with dedicated capacity for processing
of all materials.
o A source of civic pride that will amplify the city of Santa Ana's as a regional leader in environmental responsibility.
CR&R states that there will be no impact on proposed services and/or rates if the regional processing facility is not developed.
Workers Compensation Experience Modification Rate
2017 2018 2019
0.64 0.66 0.66
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 1 City of Santa Ana
Proposer Overview
CORPORATE HEADQUARTERS GUARANTOR (PARENT COMPANY) TYPE OF FINANCIAL STATEMENTS
Phoenix, AZ Republic Services Audited 2019
Available:
https://investor.republicservices.com
Financial Information
ANNUAL COMPANY REVENUE
SANTA ANA CONTRACT REVENUE AS
PERCENTAGE OF TOTAL COMPANY
REVENUES
$10.3 Billion (2019) Less than 1%
Proposed Franchise Fee Percentage (based on Projected First‐Year Rate Revenue)
PROPOSED FRANCHISE FEE PERCENTAGE
20%
Experience
OVERALL EXPERIENCE
Republic Services (Republic) is a wholly owned subsidiary of Republic Services, Inc., the second largest solid waste service provider in
the USA.
Republic has been providing waste collection and recycling services in Southern California for over 70 years. Republic has exclusive
contracts with 26 municipalities in Orange County and Los Angeles County. Republic also owns and operates several transfer stations
and material recovery facilities in Orange County. Republic’s proposal included the following references for municipalities in Orange
County: Anaheim, Brea, Chino Hills, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Los Alamitos, Newport Beach,
Orange, Placentia, Seal Beach, Villa Park, and Yorba Linda.
RESIDENTIAL COLLECTION EXPERIENCE
Republic provides residential automated cart collection service under exclusive agreements in the Orange County cities of Anaheim,
Brea, Chino Hills, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Los Alamitos, Placentia, Seal Beach, Villa Park, and
Yorba Linda.
BIN COLLECTION EXPERIENCE
Republic provides commercial bin collection service under exclusive agreements in the Orange County cities of Anaheim, Brea, Chino
Hills, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Los Alamitos, Placentia, Seal Beach, Villa Park, and Yorba Linda,
and several geographic zones in the unincorporated areas of the County of Orange.
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 2 City of Santa Ana
SERVICE TRANSITION EXPERIENCE
Republic provided service transition citations for the cities of Hawthorne, Inglewood, Los Angeles, and San Fernando.
Legal Disclosures
# OF LEGAL
DISCLOSURES SUMMARY OF LEGAL DISCLOSURES
1 City of Maywood v. Consolidated Disposal Service, LLC; Republic Services, Inc. (correct legal entity).
Plaintiff alleged that Republic failed to remit several years’ worth of utility user taxes to the City, and improperly
overcharged customers in the City of Maywood.
Date resolved: December 2019
Outcome: Settled
Facilities
OPERATING FACILITY/LOCAL OFFICE
Administrative Offices, Operations Yards, and Maintenance Yard – 17121 Nichols Lane, Huntington Beach, CA, and 1131 N. Blue Gum
St, Anaheim, CA
Customer Service – 1131 N. Blue Gum St, Anaheim, CA, and 2525 W. Frye Rd., Chandler, Arizona
Santa Ana Local Office – Location TBD
DISPOSAL SITE
OCWR Landfill System. Tip fee: $35.67
TRANSFER FACILITIES
Huntington Beach Transfer Station and Anaheim Transfer Station. Tip fee transfer and disposal: $63.87
PROCESSING FACILITIES
CVT Regional MRF – 2775 E. Gretta Lane, Anaheim. Source‐separated recyclables and mixed waste – Price per ton included in transfer
fee. Estimated diversion % ‐ source‐separated recyclables 60%‐75%, mixed waste 10%‐25%. Owned and operated by Republic.
Yard Waste/Food Waste
Kochergen Farms Composting – Avenal, CA
Agromin Chino – 8100 Chino‐Corona Road, Chino CA 91708 / Co‐owned and operated by Republic.
Copper Mountain Landfill – Yuma, AZ
Estimated diversion %: yard waste 98%; commercial food waste 54%; combined yard waste and food waste 89%
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 3 City of Santa Ana
Customer Service/Call Center Procedures
PLAN
Nearly 30 customer service representatives are located in Republic’s Orange County call center. In addition, Republic has three
national call centers which are staffed from 7am to 7pm PST, and five hours on Saturdays. The call centers will have direct
communication with the Santa Ana hauling team.
Average time a customer is on hold: April 2020 – 14 seconds, May 2020 – 27 seconds
Response time to complete a work order from time of request: Republic cites “one call resolution” where work order is completed by
the end of the phone call.
Service Commercial Industrial Residential
Delivery Two business days Next business day Next business day
Removal Two Business Days Next business day Next service day
On Call / Extra Next Business Day Next business day Next service day
Exchange Two Business Days Next business day Next service day
Missed Pick Up
Next business day
and escalation to
operations
Next business day
and escalation to
operations
Next business day
and escalation to
operations
Relocate Next business day Next business day Next business day
Equipment
COLLECTION VEHICLES
New vehicles at initiation of services. See Republic’s exception #6 regarding the use of RNG vehicles.
Cart Collection
Peterbilt Chassis
Cummins CNG Engine–Sideloader
Bin Collection
Peterbilt Chassis
Cummins CNG Engine –Frontloader
In August 2020, Republic partnered with Nikola for a large, intended order for electric vehicles. If awarded the Santa Ana contract,
Republic will evaluate the potential for Santa Ana to be a pilot location for the electric vehicles.
Carts
CARTS
New at initiation of services.
Manufacturer: Schaefer
Injection‐molded carts.
Refuse – Black. Source‐separated recyclables – Blue. Organic Waste – Green. Standard size: 96 with option to select 35 or 65‐gallon
carts.
Minimum Diversion Rate
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 4 City of Santa Ana
DIVERSION RATE FOR ALL HAULER‐COLLECTED SOLID WASTE
Section 12 and Attachment 4‐C: 20%
Food Recovery Assistance
FOOD RESCUE AND DONATION PROGRAM
Potential generators for the food recovery program will be identified during outreach site visits performed by the Recycling
Coordinator. During these site visits, overall assessments and waste audits will be performed on a Digital Waste Assessment Tool
using an iPad, proprietarily designed by Republic Services, to collect all CalRecycle data for AB 1826 and SB 1383 reporting. The Digital
Waste Assessment Tool will calculate the customer’s service levels, compute potential food waste volume, track potential edible food
generators as Tier 1 or Tier 2, collect data on existing food recovery programs, and capture estimated amounts of pounds diverted.
When a candidate is identified as an edible food generator, the Recycling Coordinator will serve as liaison to the food rescue partners
in helping connect with the food generator.
Republic Services and the food recovery partners will fulfill the requirements of SB 1383 Section 18991.1 which include:
‐ Educating commercial edible food generators through print, electronic, media, and in‐person activities such as meetings
and waste assessments on the food recovery program.
‐ Coordinating meetings between food pantries and edible food generators.
‐ Monitoring edible food generators compliance and reporting changes in their participation.
Through the Republic Services and Waste Not OC Partnership, the City of Santa Ana will have a comprehensive food recovery
program and directory of local food bank partners and pantries as required in the law.
Republic Services will promote the program through print outlets such as newsletters, brochures, flyers, billing messages, electronic
media such as a local website. In‐person outreach activities such as meetings, site visits, and waste assessments will also be utilized.
Furthermore, Waste Not OC will assist with education and outreach to Santa Ana businesses, including meeting with them one‐on‐
one to develop safe procedures for preparing surplus food for donation, assisting with recording keeping, and ensuring the collection
of donated food is running smoothly.
Waste Not OC, Food Finders and other Republic Services partnerships monitor tracking of diverted materials for the City. Donors are
provided with reports upon request of the food recovery agency and can work with their accounting departments to claim a tax
deduction. Tracking diverted food will also help track the State’s progress toward achieving at least 20% recovery of discarded edible
food.
To track food recovery data, such as edible food generators participating in the program, poundage collected, meals, recipient
agencies receiving the food, Waste Not OC will log all data in ChowMatch, a cloud‐based recordkeeping system that tracks food
recovery actions, efforts, metrics, participants and pantries.
Waste Not OC has existing partnerships with grocery stores, restaurants, distributors, and retailers in the City of Santa Ana. They will
efficiency be able to provide existing food recovery collection data for SB 1383 reporting.
The Tier One and Tier Two edible food generator annual reviews will be performed by Republic’s recycling coordinators and
consulting partners as needed.
Recyclable Material Program
RECYCLABLE MATERIAL PROGRAM
Source separated refuse, recyclables, and organics.
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 5 City of Santa Ana
Organic Waste Recycling Program
ORGANICS COLLECTION
Residential – commingled yard waste and food waste.
Commercial – source separated organics collection. Republic will provide organics collection capacity to all bin customers.
Multi‐Family Bulky Item Collection
MFD BULKY ITEM PROGRAM
During implementation Republic’s staff will meet with each MFD property manager/owner to inform them of program, determine
collection locations for bulky items, and provide rates for service. Multi‐family complexes with 4 or fewer units receive the same
bulky service as single‐family residents at no additional charge. Republic confirmed that they will pickups items containing Freon at
no additional charge.
Complexes of 5 or more units:
Price per pickup of two items or less ‐ $54.31
Each additional item on same trip ‐ $7.24
Provision of Recovered Organic Waste Products
PROVISION OF RECOVERED ORGANIC WASTE PRODUCTS
Republic will provide compost to the City to assist in the meeting the procurement requirements of recovered organic waste products
contained in SB 1383. Republic is not proposing to use RNG in their collection vehicles at the start of the agreement but will continue
to explore RNG options.
Republic proposes to hold two compost/mulch events per with 40cy of compost and 40cy of mulch at each event. The Draft
Agreement requires one compost event with 40 tons (equivalent to 40cy) of compost at the event. An additional annual compost
event providing up to 60 tons of compost will be offered.
Employment of Prior Contractor Employees
PLAN
Republic will work with the City during the initial scoping session to prepare a viable plan for acquiring and integrating displaced
employees resulting from this RFP who meet Republic’s hiring requirements.
AB 341, AB 1826, and SB 1383 Implementation Plan
AB 341, AB 1826, AND SB 1383 IMPLEMENTATION PLAN
Proposed activities beyond draft agreement requirements:
Republic has proposed to implement a mandatory three container system to all commercial and multi‐family customers and will rely
on the City to support enforcement.
Republic will make available in‐kitchen food waste collection pails for purchase.
Recycling coordinators will spend approximately 80% of their time in the field working with customers.
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 6 City of Santa Ana
Optional Program: Processing of Commingled Refuse and Recyclables
OPTIONAL PROGRAM – PROCESSING OF COMMINGLED REFUSE AND RECYCLABLES
Republic prefers to provide source separated recycling collection to customers; however, if requested by the City, Republic will
provide some processing of commingled refuse and recyclables. Republic will discuss the potential for the amount of processing at
CVT and incremental rate impacts with the City. Republic did not provide the diversion percentage for the last 12 months for
processing of commingled refuse and recyclables.
Attachment 3‐L: 40% proposed increase for customers without an AB 341 compliant program.
Optional Program: Citywide Construction and Demolition Debris Collection and Diversion
OPTIONAL PROGRAM – C&D COLLECTION AND DIVERSION
Material to be processing at Anaheim Materials Recovery Facility. Estimated diversion rate is 65% to 80%.
Proposed Exceptions to Franchise Agreement
NUMBER OF
EXCEPTIONS DESCRIPTION OF EXCEPTIONS TAKEN
9 Republic takes exception to the following terms of the Draft Franchise Agreement:
1. 2.10 City's Right to Direct Change ‐ Republic requests amendments to this Article as follows:
i) Adjustments to Contractor Compensation as a result of City’s Right to Direct Change as described in this
Article, will not be unreasonably rejected, modified or delayed.
ii) If City and Contractor are unable to agree on compensation for new/additional services, Contractor will be
compensated by the City for impacts of such change to Contractor revenues and/or costs, for the remaining
term of the Agreement.
2. 4.3.9; and 4.7.4.6 Service Rates ‐ Republic requests amendments to these Articles as follows:
i) Article 4.3.9 should include a contamination charge for every instance whereby the Contractor needs to send
an MSW collection vehicle to service the contaminated recycling containers.
ii) Article 4.7.4.6 regarding Overflowing Containers, Contractor should be allowed to charge an Overflowing
Container charge in every instance where the customer overloads the containers.
3. 4.2, 4.2.2 and 4.2.10 Residential Curbside Service ‐ Republic requests amendment to these Articles as follows:
i) Article 4.2.2 Cart Overage for Residential Curbside Service to require all MSW to be placed in the carts, with
lid fully closed. Additional setouts will be tagged (not collected) for customers to then notify the Contractor
for a Bulky Setout under Article 4.2.10.
4. 4.4.9.1 Contractor Warranty of Recovered Organic Waste Products ‐ Republic requests that the City allow
Contractor to meet the pathogen requirements of CalRecycle. 11/6/20 Response ‐ Republic’s proposed language:
“4.4.9.1 Contractor Warranty of Recovered Organic Waste Products– Contractor shall provide assurance through
the execution of a liability waiver stating that all organic waste products provided by the Contractor and used
within the City are free from pathogens as defined by CalRecycle with the following quality control protocol:
United States Composting Council guidelines requiring testing that demonstrated fecal coliform levels of <1000
MPN/gram of dry compost or Salmonella < 3MPN/ 4 grams of dry compost.. The Contractor shall indemnify and
hold harmless the City against any claims arising from contaminated recovered organic waste products provided
by the Contractor as set forth in Section 9.1.”
5. Article 4.7.3.E and Article 9 ‐ Damage to City Streets ‐ Republic requests limiting Contractor liability for such
matters to damage caused by its negligence or willful misconduct.
6. 4.7.3.B Vehicles – RNG requirement ‐ Republic requests modification of this Article to allow for inclusion of other
low‐emission vehicles such as CNG vehicles and EV vehicles.
7. 4.7.4.8 Collection of Former Contractor containers ‐ Republic requests that the City require the Former Contractors
to remove their containers at the Former Contractors cost.
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 7 City of Santa Ana
8. 6.0 Company Compensation and Rates
a. 6.4 Method of Adjustments ‐ Republic requests amendments to this Article as follows:
i) Annual rate adjustment calculations, if submitted timely, should be automatically administratively approved.
ii) City should not unreasonably reject, modify or delay a rate adjustment request
iii) Contractor requests an Annual Escalator Index that more closely reflects the actual annual cost increases
realized by the Contractor, such as Water Sewer Trash or Garbage Trash. 11/6/20 Response ‐ While Republic is
willing to accept the use of the City’s proposed CPI index, we believe it is important for the annual escalator to
reflect the actual cost of wage & benefits, parts, administrative items, etc. While we are not completely tied
to the CPI‐WST, this index has been aligned with the true cost increases of providing services. In either case,
we believe it benefits the City and their Contractor to agree upon an index that may include minimums and
maximums to keep pace with anticipated cost increases. Therefore, should the City desire to utilize the CPI
index included in the RFP we would be in agreement with that as long as equitable minimums and maximums
can be agreed upon
b. 6.4.7 New Article – Rate Adjustments Due to Change in Applicable Law ‐ Republic requests the following new
Article be added:
i) In addition to the foregoing adjustments, Contractor shall be entitled to an adjustment of rates in the event of
a Change in Applicable Law. “Change in Applicable Law” means, without limitation, the enactment, issuance,
adoption, repeal, amendment or modification or other changes in federal, State or local statute, ordinance or
regulation, or a regulatory agency or other government body establishing or interpreting a rule, regulation or
statute; or a judicial decision interpreting a law, statute, ordinance or regulation affecting Franchisee’s
performance of Services pursuant to this Franchise Agreement, including the imposition of new or amended
Diversion programs or requirements on City or Franchisee, or the imposition of new or increased government
fees, taxes or assessments. Any new or increased fee, tax, or assessment shall be a pass through and shall be
included in the rates on the effective date of such fees, tax or assessment.
c. 6.5 Extraordinary Adjustments ‐ Republic requests amendment to this Article:
i) Rate adjustments can be requested for significant cost increases, including changes in recyclable materials
processing and/or organic materials processing costs.
9. 10.0 City’s Right to Perform Service ‐ Republic requests Amendments to this Article:
i) Remove language that allows the City to take possession of contractor’s land, property and equipment
ii) Remove language that allows the City to purchase or through the exercise of eminent domain take possession
of Contractor’s land, property and equipment.
Republic does not take exception to the following contract provisions, however, would like to discuss them further
during contract negotiations: Proposal question ‐ Under your company’s proposed exceptions to the agreement
there are a significant number of items under the heading of “Republic does not take exception to the following
contract provisions, however, would like to discuss them further during contract negotiations.” Is this to mean that
your company accepts the language as included in the agreement, but proposes that the City consider your stated
revisions? 11/6/2020 Response ‐ Confirmed, Republic accepts the language as included in the agreement and does
not consider these items to be impediments to entering into a contract. We removed our discussion item related
to Article 9.0 Indemnification. We would however like to discuss the remaining language and potential
modifications with the City.
1. 2.11 Title to Solid Waste ‐ Republic requests that “Title passes to the Contractor when it is collected”, not when it
is set out for collection.
2. 4.5.2 Household Hazardous Waste Drop‐Off Events ‐ Republic requests that we utilize our two existing OCWR HHW
drop‐off locations in Anaheim and Huntington Beach to satisfy the provisions of this Article, as outlined in our
proposal.
3. 5.1.1 Residential Curbside Service Unit Billing ‐ Republic understands this section to mean that Contactor will be
paid based on the total number of Residential Curbside Service Units billed by the City for curbside service during
that month, less City fees.
4. 9.0 Indemnification ‐ Republic requests the following changes to Article 9 – see below
1. Article 9, section 9.1 at pp. 115‐116 of the Draft Agreement as follows:
9.1 Indemnification
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 8 City of Santa Ana
To the maximum extent permitted by law, and without regard to the limits of any insurance coverage, Contractor
agrees to indemnify, defend with counsel appointed by
reasonably acceptable to the City, protect and hold harmless the City, its representatives, officers, agents and
employees against any and all fines, response costs, assessments, actions, suits, injunctive relief, claims, damages
to persons or property, losses, costs penalties,
obligations, errors, omissions or liabilities, (“claims or liabilities”) that may be asserted or claimed by any person,
firm or entity arising out of or in connection with (i) violations of the commerce clause of the U.S. Constitution, AB
939, the Comprehensive Environmental Response, Compensation and Liability Act, Title 42 U.S.C. §9601 et seq.
(“CERCLA”), HSAA, RCRA, any other Hazardous Waste laws, other federal, state or
local statutes or regulations, or municipal ordinances, which arise from, challenge any validity of, or relate to the
award of, this Agreement; (ii) the negligent performance of the work or services of Contractor, its agents,
employees, subcontractors, or invitees, provided for in this Agreement; (iii) the negligent acts or omissions of
Contractor hereunder, or arising from Contractor's negligent performance of or failure to perform any term,
provision, covenant or condition of this Agreement, whether or not there is concurrent passive or active
negligence, on the part of the City, its representatives, officers, agents or employees but excluding such claims or
liabilities arising from the sole negligence or willful misconduct of the City, its representatives, officers, agents or
employees, who are directly responsible to the City, (iv) actions or proceedings to attack, set aside, void, annul or
seek monetary damages resulting from an approval by the City of this Agreement, including but not limited to any
challenge brought by referendum or under Proposition 218 (Calif. Const. Art. XIIID) to challenge the City’s entry
into this Agreement or the setting of Solid Waste rates as set forth in this Agreement; and in connection therewith:
A. Contractor will defend any action or actions filed in connection with any of said claim or liabilities and will pay
all costs and expenses, including legal costs and attorneys' fees to the extent incurred in connection therewith.
B. Subject to any judgment becoming final after exhaustion of appeals therefrom, Contractor will promptly pay
any judgment rendered against the City, its officers, agents or employees for any such claims or liabilities arising
out of or in connection with the negligent performance of or failure to perform such work or services of Contractor
hereunder; and Contractor agrees to save and hold the City, its officers, agents and employees harmless
therefrom;
C. In the event the City, its officers, agents or employees is made a party to any
action or proceeding filed or prosecuted against Contractor for such damages or other claims arising out of or in
connection with the negligent performance of or failure to perform the work or services of Contractor hereunder,
Contractor agrees to pay to the City, its officers, agents or employees, any and all costs and expenses incurred by
the City, its officers, agents or employees in such action or proceeding, including but not limited to, legal costs and
attorneys' fees.
Contractor's obligations hereunder shall survive the termination or expiration of this Agreement.
THE PROVISIONS OF THIS SECTION SHALL NOT TERMINATE OR EXPIRE, SHALL BE GIVEN THE BROADEST POSSIBLE
INTERPRETATION AND SHALL SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT.
2. Article 9, section 9.2 at pp. 116‐117 of the Draft Agreement as follows:
9.2 Hazardous Material Indemnification
A. Without regard to any insurance coverage or requirements, and without limiting the above general
indemnification obligation in any way, Contractor specifically agrees to and shall, to the maximum extent
permitted by law, defend (with counsel acceptable to City), reimburse, indemnify, and hold Indemnitees
harmless from and against any and all claims, actions, liabilities, damages, demands, judgments, losses, costs,
liens, expenses, suits, actions, attorneys' fees, consultant fees, penalties and any and all other losses, damages,
fees and expenses of whatever kind or nature ("Claims") (including but not limited to response costs,
investigative costs, assessment costs, monitoring costs, treatment costs, cleanup costs, removal costs,
remediation costs, and similar costs, damages and expenses) to the extent that they arise out of or are alleged to
arise out of or in any way relate to any negligent or willful action, inaction or omission of Contractor that:
1. results in any demand, claim, notice, order, or lawsuit, asserting that any Indemnitee is liable,
responsible or in any way obligated to investigate, assess, monitor, study, test, treat, remove, remediate,
or otherwise cleanup, any Hazardous Contaminant (as defined herein); or
2. relates to material Collected, transported, recycled, processed, treated or disposed of by
Contractor.
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 9 City of Santa Ana
B. Contractor’s obligations pursuant to this section shall apply, without limitation, to:
1. any Claims brought pursuant to or based on the provisions of any Environmental Law;
2. any Claims based on or arising out of or alleged to be arising out of the ownership, use, lease, sale, design,
construction, maintenance or operation of Contractor of any Facility used by Contractor in the
performance of the Services;
3. any Claims based on or arising out of or alleged to be arising out of the marketing, sale, distribution,
storage, transportation, Disposal, processing or use of any materials recovered by Contractor;
4. any Claims based on or arising out of or alleged to be arising out of any breach of any express or implied
warranty, representation or covenant arising out of or in connection with this Agreement.
C. The foregoing indemnity and defense obligations shall apply irrespective of the negligence or willful
misconduct of Contractor or any Affiliate of Contractor.
D. For purposes of this section, the term "Hazardous Contaminant" shall mean any Hazardous Material any crude
oil or refined or unrefined petroleum product or any fraction or derivative thereof; and any asbestos or
asbestos‐containing material. The term "Hazardous Contaminant" shall also include any and all amendments
to any referenced statutory or regulatory provisions made before or after the date of execution of this
Agreement.
THE PROVISIONS OF THIS SECTION SHALL NOT TERMINATE OR EXPIRE, SHALL BE GIVEN THE BROADEST POSSIBLE
INTERPRETATION AND SHALL SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT.
3. Article 9, section 9.3 at p. 118 of the Draft Agreement as follows:
9.1 AB 939 Indemnification and Guarantee
Contractor unconditionally guarantees compliance with the requirements of AB 939 as amended from time to
time, however, subject to a Change in Law in accordance with Section 2.10 herein. Contractor shall carry out its
obligations under this
Agreement so that the City will meet or exceed the Diversion requirements set forth in
AB 939, and all amendments thereto subject to section 2.10 and more fully set forth below. City and Contractor
shall reasonably assist each other to meet the City's AB 939 Diversion requirements. In carrying out the
provisions of this Section, Contractor agrees to perform the following obligations at its cost and expense:
A. Subject to Public Resources Code section 40059.1, defend, with counsel approved by City, indemnify and hold
harmless the City against all fines and/or penalties imposed by the CalRecycle, if to the extent Contractor fails
or refuses to provide information relating to its operations which is required under this Agreement and such
failure or refusal prevents or delays City from submitting reports required by AB 939 in a timely manner;
B. Assist City in preparing for, and participating in, CalRecycle's biannual review of the City's source reduction
and recycling element pursuant to Public Resources Code Section 41825;
C. Assist City in responding to inquiries from CalRecycle in applying for an extension under Public Resources
Code Section 41820, if so directed by City; in conducting any hearing conducted by CalRecycle relating to AB
939; or in any other investigative or enforcement manner undertaken by any agency related to the
performance of Services pursuant to this Agreement;
D. Defend, with counsel acceptable to City, and indemnify and hold harmless the City against any fines or
penalties levied against it for violation of AB 939's diversion requirements, provided, however, that
Contractor's obligation to indemnify City shall be subject to the limitations set forth in Public Resources Code
Section 40059.1(c) as may be amended from time to time;
E. In cooperating with the City, should it seek to become its own enforcement agency, to the extent it may be
permitted under state law.
4. 11.0 Default ‐ Republic requests the following changes to Article 11 – see below
1. Article 11, section 11.1, Draft at p. 128 text as follows:
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 10 City of Santa Ana
Contractor shall have two three business days, excluding Saturdays, Sundays and holidays included in Section
4.7.1, from the time it is given notification by City to cure any default arising under subsections E, F, G, H, K, L and
M. provided, however, that City shall not be obligated to provide Contractor with a notice and cure opportunity if
the Contractor has committed the same or similar breach within a twenty‐four (24) month period. It is expressly
understood that Contractor is not entitled to receive notice of default, or to cure such default, with respect to
those matters listed in subsections A, B, C, D, I, J and N above.
For other actions not listed above, or included in 11.2 below, City will provide Contractor with a written notice setting
forth the nature of the breach or failure and the actions, if any, required by Contractor to cure such a breach or failure.
Contractor shall be deemed in default where: (1) breach or failure can be cured but Contractor fails to cure within a
reasonable period of time established by agreement of the Parties or thirty (30) days, whichever is greater.
5. 12.0 Miscellaneous Matters
Republic would like to discuss disclosure of information that we are legally required to keep privileged and
confidential. Also, Contractors rights to protect confidential and proprietary information.
Proposal Enhancements
ENHANCEMENTS
Recycling Coordinators – Republic will dedicate 3 recycling coordinators to the City of Santa Ana.
Republic is committing in excess of $200,000 per year to select community events. The following is a partial list of notable events and
causes, with participation to be determined in collaboration with the City:
Boys and Girls Club – Republic has experience with the Boys & Girls Clubs in the Orange County area and plans to support the Santa
Ana Boys & Girls club with their after‐school programs which include recreation and homework support. Republic understands how
impactful these programs are for the students and their families and want to be sure they have the support necessary to meet all of
the needs of the community.
The Fiestas Partias Festival And Parade ‐ City sponsored events are the glue that bonds the community with their elected officials
and city staff. Republic Services will be proud to be a premier sponsor of this event just as we have hosted and sponsored Fourth of
July fireworks shows, First Night, and many other large public events.
Dia de Los Muertos and the Downtown Art Walk ‐ The Santa Ana Artist’s Village is a jewel of the region. Republic intends to partner
with the various downtown Santa Ana associations to provide for events that showcase the art and culture of the City.
Annual Plaza Navidad Event ‐ Republic will work with City staff and elected officials to prioritize support of numerous community
events. This event will tie in nicely with the Christmas tree removal program and advertising.
Santa Ana Family Justice Center ‐ Republic will take an active role supporting the City and Police Department at this Center.
Santa Ana Elks Lodge ‐ The Santa Elks Lodge is a long‐time charitable institution in Santa Ana. Republic services intends to help with
the donations of supplies such as washing machines and dryers as part of the Elks annual giving efforts to Santa Ana families.
Republic Services’ representatives will join/volunteer with the following:
Kiwanis ‐ The Republic Services Government Relations Manager will join the Santa Ana Kiwanis and look to take an active leadership
role with the organization
Santa Ana Chamber of Commerce ‐ The Government Relations Manager and the recycling coordinator staff will look to quickly get
involved with the Chamber and work hard to earn a seat on the Board of Directors. Republic Services wants to be a leader in the
business and chartable community and provide leadership in the sustainability space.
Orange County Human Relations Commission ‐ Although the Human Relations Commission is a County committee, it is based in
Santa Ana. The Republic Services Government Relations Manager will seek a volunteer position with the organization so our company
may stay in tune with the leading issues facing our region and best practices to address all issues in a multi‐cultural community.
Additional enhancements:
Race, Equity and Justice ‐ Republic is sensitive to racial injustice and would like to partner with and support organizations which
have been helpful to the City of Santa Ana and its residents.
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 11 City of Santa Ana
Electric waste and recycling trucks incorporated into the fleet; leading Orange County in electrification
The Great Santa Ana Compost Giveaway ‐ Republic Services to host an annual free Compost Giveaway event with the City, giving
back a total of 60 tons of nutrient‐ rich compost. Our experience in Orange County has proven that this will become one of the
City’s most popular events.
Annual Fourth of July Celebration Centennial Regional Park ‐ Republic will co‐sponsor the event and provide in‐kind services.
Power of One Foundation, helping the food insecure ‐ Republic Services has a long history of working with the food insecure,
providing community education, and supporting organizations that provide for those in need. Republic Services will provide in‐
kind services to the weekly food distributions and work with our community partners to ensure there are adequate resources.
Illumination Foundation ‐ Work with the Illumination Foundation to provide new lockable carts for those experiencing
homelessness so they may store and transport their belongings with dignity in a secure manner.
Educational opportunities for Santa Ana residents and students:
Host community and student tours at our learning center.
School and tutoring support for each high school through the Henry Nicolas Academic Centers.
Support the Assistance League Back to School Program, Project School ‐ Republic will take a leadership role in the collection,
advertising, and distribution of backpacks, uniforms, materials and supplies for school children starting their academic year. We
will work with our suppliers as well to donate to Santa Ana children in need and assist with transportation and logistics for the
movement of materials.
"Touch a Truck" community learning events ‐ This is an opportunity for grammar school students to learn about the importance
of recycling and sustainability while also learning about how to stay safe around a working collection vehicle.
Summer Internship program for Santa Ana students
ECO Job‐Fairs ‐ Republic will host middle and high school students to educate them on career opportunities in the industry.
Environmental curriculum program and education provided by Republic Services.
Recycling Center Tours ‐ Classrooms, Boys and Girl Scouts, Youth Organizations, Businesses, Non‐Profit Organizations, Residents
and Businesses.
o Learn how Republic handles recycling and waste in a way that is easy and effortless. See how Republic is investing in
state‐of‐ the‐art recycling equipment at our recycling centers to protect the environment.
o Republic will offer financial support for bus trips to the recycling center.
Read Across America ‐ Recycling Coordinators will visit school to read to the students and talk to them about current
environmental issues.
Eco Day At the Library ‐ Recycling Coordinator will read books and facilitate crafts with local youth. Republic Service's
Government Relations team is actively seeking out opportunities to aid civic, community groups, and organizations through
responding to requests for financial, planning and logistics support for activities, events, and infrastructure development.
Discovery Cube Orange County ‐ Educate students in elementary and middle schools on the importance of recycling.
Every 15 Minutes ‐ Support program at local high schools to educate students on drug use and the consequences of drinking or
using drugs then driving. Also provide funds for scholarships to qualified high school students.
Santa Ana College Foundation ‐ Support scholarship program to local students attending the college.
Dumpsters on Parade ‐ Create opportunity to beautify the City and support local artists by providing materials and a space to
paint 3CY dumpsters for use and display throughout the City. Prior to deployment of painted dumpsters, an event will parade
the dumpsters.
Price Flex ‐ Republic is willing to adjust pricing outlined in this proposal to meet the City's needs. Republic will work with the City
to flex residential rates and commercial rates in combination holding the overall revenue neutral, based upon City's
recommendation.
Attachment 5
Proposal Summary – REPUBLIC SERVICES (Republic)
February 9, 2021 5 ‐ 12 City of Santa Ana
Serving Santa Ana Residents ‐ In summary, Republic Services believes we are a great partner for the City of Santa Ana for
numerous reasons. These include:
o Extensive experience serving neighboring communities in Orange County and SoCal
o State of the art fully permitted collection and post‐collection infrastructure to provide a seamless transition and
durable service offerings throughout the term of the agreement
o Dedicated Contract Manager and support staff to serve the City located within Santa Ana
o Extra Route Supervisors to ensure that our drivers and Santa Ana customers are well supported
o Three Recycling Coordinators to drive education, outreach & participation
o Cutting edge technology to enhance customer experience & interaction
o Extensive experience with the implementation of new regulatory requirements in partnership with cities
o Local call center ‐ Santa Ana customer service phone calls will be received at our Anaheim call center
Workers Compensation Experience Modification Rate
2017 2018 2019
0.83 0.91 0.86
Attachment 6
Proposal Summary – WASTE MANAGEMENT (WM)
February 9, 2021 6 ‐ 1 City of Santa Ana
Proposer Overview
CORPORATE HEADQUARTERS GUARANTOR (PARENT COMPANY) TYPE OF FINANCIAL STATEMENTS
Houston, TX Waste Management, Inc. Audited
2019
Financial Information
ANNUAL COMPANY REVENUE
SANTA ANA CONTRACT REVENUE AS
PERCENTAGE OF TOTAL COMPANY
REVENUES
$15,46 B Less than 1%
Proposed Franchise Fee Percentage (based on Projected First‐Year Rate Revenue)
PROPOSED FRANCHISE FEE PERCENTAGE
18%
Experience
OVERALL EXPERIENCE
Waste Management has been providing solid waste services to the City of Santa Ana for over 50 years. Waste Management and its
affiliates have provided similar services for businesses and multi‐family complexes to over 100 jurisdictions in Southern California
over the last 40+ years and have not lost any franchise contracts for failure to perform, non‐compliance, or for any other reason than
competitive bid.
RESIDENTIAL COLLECTION EXPERIENCE
Waste Management provides residential services under exclusive agreements for the Orange County cities of Irvine (Village
Commercial area), Laguna Beach, Laguna Woods, Mission Viejo, and Santa Ana. Waste Management cities residential collection
experience under exclusive agreements in 16 Los Angeles County jurisdictions.
BIN COLLECTION EXPERIENCE
Waste Management provides bin service under exclusive agreements for the Orange County cities of Irvine (Village Commercial area),
Laguna Beach, Laguna Woods, Mission Viejo, and Santa Ana. Waste Management cities bin experience under exclusive and non‐
exclusive agreements, and permit systems in 20 Los Angeles County jurisdictions.
Additionally, Waste Management has expanded its current partnership and contract with Ware Disposal and, if selected, Ware will
provide the exclusive permanent roll‐off and compactor services, temporary roll‐off and bin service, and City facility and event roll‐off
services.
Attachment 6
Proposal Summary – WASTE MANAGEMENT (WM)
February 9, 2021 6 ‐ 2 City of Santa Ana
SERVICE TRANSITION EXPERIENCE
Waste Management cited the service transition of multi‐family and commercial cart and bin customers in the City of Los Angeles, and
residential, multi‐family, and commercial transition experience in the City of Laguna Woods.
Legal Disclosures
# OF LEGAL DISCLOSURES SUMMARY OF LEGAL DISCLOSURES
Waste Management ‐ 0
Ware ‐ 1
Ware ‐ Lopez vs Ware Disposal, Case No. 30‐2010‐00405307‐CU‐OE‐CXC allegation of waste and hour
claims, failure to pay wages, failure to provide meal periods and failure to provide rest periods.
Facilities
OPERATING FACILITY/LOCAL OFFICE
Maintenance yard, 1800 South Grand Ave., Santa Ana
Customer service, billing and, and franchise administration, 16122 Construction Circle East, Irvine
DISPOSAL SITE
OCWR Landfill System. Tip fee: $35.67
TRANSFER FACILITIES
Waste Management Sunset Environmental, 16122 Construction Circle West, Irvine. Owned and operated by Waste Management.
Tip fee: $52.95/ton
PROCESSING FACILITIES
Waste Management Orange MRF, 2050 N. Glassell St, Orange. Owned and operated by Waste Management.
Tip fee $80.85/ton
Materials processed: Commingled recyclables
Diversion rate: 65‐75%
Waste Management Azusa Transfer and MRF, 9227 Tujunga Ave., Sun Valley. Owned and operated by Waste Management.
Tip fee $116.23/ton (includes transfer from Sunset Environmental, processing at Azusa, and composting at Synagro)
Materials processed: Source separated green waste with commingled food waste will be transloaded from Sunset Environmental to
Azusa for pre‐processing and then transferred to Synagro Nursery Products Hawes Composting (located in Taft, CA).
Diversion rate: 95‐100% with di minimis amounts of contamination disposed.
South Kern Compost Manufacturing. Strategic partnership between Synagro Technologies and Waste Management.
Tip fee $116.23/ton (includes transfer from Sunset Environmental, processing at Azusa, and composting at Synagro)
Materials processed: Source separated green waste with commingled food waste will be transloaded from Sunset Environmental to
Azusa for pre‐processing and then transferred to Synagro Nursery Products Hawes Composting (located in Taft, CA).
Diversion rate: 100% with di minimis amounts of contamination disposed.
Centralized Organic Recycling (CORe) Facility, 2050 N. Glassell St., Orange. Owned and operated by Waste Management
Tip fee $134.00/ton
Materials processed: Source separated commercial food waste
Attachment 6
Proposal Summary – WASTE MANAGEMENT (WM)
February 9, 2021 6 ‐ 3 City of Santa Ana
Diversion rate: 90%.
Madison Materials, Inc., 1035 E. 4th St., Santa Ana. Owned and operated by Ware Disposal, Inc.
Tip fee $63.50/ton
Materials processed: Construction and demolition debris
Diversion rate: 70%
Customer Service/Call Center Procedures
PLAN
Local office hours: Santa Ana, CA. Local office is open to the public for customer services and bill payment. Hours of operation are
8am‐5:30am, Monday through Friday.
Regional Customer Service Center: Commerce, CA. 7AM to 5PM Monday through Friday, 8AM to noon on Saturdays. A
representative will be available during office hours and can accept payments. The call centers have direct communication with the
Santa Ana hauling team.
Average hold time: 30 seconds in non‐peak hours and 60 seconds in peak hours
Response time to complete work orders: If the order work cannot be resolved on a telephone call the goal is to resolve within 24
hours.
Equipment
COLLECTION VEHICLES
Vehicles will be model year 2021 or 2022 dependent upon contract execution. Front‐loader collection trucks will be equipped with
“WM Smart Truck Technology”
Cart Collection
Autocar Chassis
CNG–Sideloader
Bin Collection
Autocar Chassis
CNG –Frontloader
Roll‐Off
Freightliner or Autocar Chassis
CNG – Roll‐Off
Carts
CARTS
New at initiation of services.
Manufacturer: Rehrig
Carts will have SB 1383 compliant lid colors.
All carts will be equipped Radio Frequency Technology to track the placement of carts and assist in the measurement of diversion
participation.
Attachment 6
Proposal Summary – WASTE MANAGEMENT (WM)
February 9, 2021 6 ‐ 4 City of Santa Ana
Minimum Diversion Rate
DIVERSION RATE FOR ALL HAULER‐COLLECTED SOLID WASTE
Attachment 4‐C: 22%.
Food Recovery Assistance
FOOD RESCUE AND DONATION PROGRAM
Waste Management and EcoNomics have conducted an analysis of each commercial customer within the City against the County of
Orange’s Health Care Agency’s food service establishment listing, verifying businesses type and service levels.
Waste Management has partnered with Waste Not OC. Recyclist has the ability to document and accurately report food donation and
rescue data directly to CalRecycle.
Waste Management did not confirm that they would comply with Section 5.5.A.4 by conducting annual inspections of Tier 1 and Tier
2 edible food generators.
Recyclable Material Program
RECYCLABLE MATERIAL PROGRAM
Source‐separated.
Organic Waste Recycling Program
ORGANICS COLLECTION
Residential: WM’s response to proposal summary question regarding residential/multi‐family organics collection was unclear. They
did provide information regarding their Manhattan Beach residential food waste program where residents bag their food waste and
place in the organics containers. The information provided for multi‐family food waste collection was unclear.
Commercial: Food waste will be delivered to the CORe facility.
Multi‐Family Bulky Item Collection
MFD BULKY ITEM PROGRAM
Unlimited bulky item collection for multi‐family properties with 3 units or more. Property managers will schedule weekly collection
on the designated date, at a designated location. Waste Management will provide roll‐off boxes if needed. Waste Management will
provide unlimited self‐haul free bulky item drop‐off service for multi‐family customers at the Sunset Environmental facility on
Saturdays during operational hours.
Attachment 6
Proposal Summary – WASTE MANAGEMENT (WM)
February 9, 2021 6 ‐ 5 City of Santa Ana
Provision of Recovered Organic Waste Products
PROVISION OF RECOVERED ORGANIC WASTE PRODUCTS
Waste Management has partnered with Anaergia. If Waste Management of Orange County is awarded the City of Santa Ana Waste &
Recycle franchise, Anaergia will source approximately 800,000 CCF of organic‐ derived RNG from the RBF facility prior to initiation of
the July 1, 2022 commencement date.
The RNG will not be used directly in collection vehicles servicing the City of Santa Ana.
Employment of Prior Contractor Employees
PLAN
N/A
AB 341, AB 1826, and SB 1383 Implementation Plan
AB 341, AB 1826, AND SB 1383 IMPLEMENTATION PLAN
Proposed activities beyond draft agreement requirements:
Waste Management will hire two Recycling Coordinators dedicated to the City of Santa Ana. The Recycling Coordinators will be
ready to assist the City by Q1 2022.
Waste Management will hire a 3rd party consultant to assist with outreach and the implementation plan.
Waste Management will use Recyclist Program Tracker to manage, track, and schedule compliance and outreach activities and
communications, monitor contamination, and edible food recovery. Recycling Coordinators will use the Recyclist Mobile
Applications during site visits.
Bi‐weekly workshops beginning Q2 2022 through Q3 2022, and quarterly thereafter. Workshops will be provided for residential,
multi‐family, and commercial customers.
Monthly waste characterizations to track diversion progress and monitor contamination.
Participate in an additional 2 community events.
Quarterly billing inserts describing AB 341, AB 1826, and SB 1383.
Optional Program: Processing of Commingled Refuse and Recyclables
OPTIONAL PROGRAM – PROCESSING OF COMMINGLED REFUSE AND RECYCLABLES
If requested by the City, Waste Management is willing to utilize a mutually agreed upon designated mixed‐waste recycling facility.
Transportation and processing costs would be presented and if approved by the City, incorporated into a rate structure to be provided
for customers that do not participate in Contract’s separate recyclable collection program.
Attachment 3‐L: 85% proposed increase for customers without an AB 341 compliant program.
Attachment 6
Proposal Summary – WASTE MANAGEMENT (WM)
February 9, 2021 6 ‐ 6 City of Santa Ana
Optional Program: Citywide Construction and Demolition Debris Collection and Diversion
OPTIONAL PROGRAM – C&D COLLECTION AND DIVERSION
Waste Management has elected to subcontract with Ware for the optional citywide construction and demolition debris collection and
diversion services.
Proposed Exceptions to Franchise Agreement
NUMBER OF
EXCEPTIONS DESCRIPTION OF EXCEPTIONS TAKEN
24 See attached
Proposal Enhancements
ENHANCEMENTS
Third party diversion tracking through the use of Recyclist data management tool.
RFID equipped carts.
Community support and volunteering with Waste Management employees actively involved in local organizations, activities and
initiatives including touch‐a‐truck and birthday events free of charge for all Santa Ana residents. Waste Management will build on over
$400,000 charitable cash contributions, $137,000 in‐kind contributions, more than 100 organizations supported, and 100 community
events hosted and/or participated over the past 10 years.
Workers Compensation Experience Modification Rate
2017 2018 2019
0.82 0.79 0.79
RFP No. 20-097 - Collection and Handling of Solid Waste
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Exceptions
Waste Management strives to be fully transparent in our proposals and operations as we understand it
can be very difficult when contractors attempt to negotiate new terms after an award is made. Further, we
feel a balanced Contract will not only benefit both parties over the term of the Agreement but also truly
provide the best value for the community as a whole. As such, we have provided the following requested
additions, clarifications, and exceptions for your consideration and welcome the opportunity to further
discuss these items with the City.
Note: in preparing these proposed revisions, it is assumed that all contract and RFP revisions made as
indicated in all released addendums and attachments will be made and will not be repeated here.
Section 1.24 - CPI
“CPI” means the Consumer Price Index (“CPI”), All Urban Consumers Less Food and Energy – US City
Average (CUUR0000SA0L1E). CUURS49ASA0 CPI-U, All items in Los Angeles-Long Beach-
Anaheim, CA, all urban consumers, not seasonally adjusted.
Rationale: Use of this CPI index, which is specific to this market area, combined with the proposed revisions
of the annual rate adjustment methodology in Section 6.4, would provide that future rate adjustments most
closely reflect actual changes in the cost of providing services.
Section 1.37 – Food Waste
“Food Waste”, subject to the limitations set forth in 14 CCR Section 18984.1(a)(1)(A), means all food
such as, but not limited to, fruits, vegetables, meat, poultry, seafood, shellfish, bones, rice, beans, pasta,
bread, cheese, and eggshells; food soiled paper such as, but not limited to, compostable paper plates,
paper coffee cups, napkins, pizza boxes, and milk cartons, and compostable plastics. Food Waste excludes
fats, oils, and grease when such materials are Source Separated from other Food Waste.
Rationale: Clarifies that compostable plastic may not need to be collected under certain circumstances, as
set forth in the draft SB 1383 regulations.
Section 1.54 – Recyclable Materials
"Recyclable Materials" means Solid Waste that is Source Separated, or recovered through Mixed Waste
Processing, has some potential economic value, and is set aside, handled, packaged, or offered for
Collection in a manner different from Refuse in order to allow it to be processed for Recycling. City and
Contractor shall consult from time to time as needed to revise the materials that are to be
considered Recyclable Materials, based on, among other things, advances in processing
technology, new uses for materials, or available markets for materials.
Rationale: Recycling technology and markets are dynamic, and it helps both parties to undertake an
ongoing process to identify the materials that are to be collected and diverted.
Section 2.5.2 – City Option to Extend
City, in its sole discretion, may authorize an extension (“Extension Period”) of up to thirty-six (36) months.
The Extension Period shall be on a month-to-month basis. During the Extension Period, and in addition to
rights of termination set forth elsewhere in this Agreement, this Agreement may be terminated by City at
any time, without cause, if City gives Contractor a 90-day written notice of termination. City may, upon 90-
days’ advance written notice to Contractor prior to expiration of the Term of Agreement as defined in Section
2.4, or prior to the expiration of an extended term by mutual agreement under Section 2.5.1, exercise the
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twenty-four (24) month extension option. If City provides this extension notice, then the Agreement Term
will automatically renew on a month-to-month basis, up to a total of twenty-four (24) months, unless earlier
terminated pursuant to this Agreement.
Rationale: This provision is duplicative and not needed in light of the mutual option to extend in Section
2.5.1
Section 2.9(o) – Limitations to Scope
Food Waste or other Organic Materials diverted from Disposal by delivery to hog farms or otherwise used
as animal feed, provided that the generator meets all of the conditions set forth in Public
Resources Code Section 40059.4(b);
Rationale: This revision makes this subsection consistent with AB 3036.
Section 4.2.2 – Cart Overage
Customers may periodically generate more Solid Waste than will fit in the Refuse Cart(s). Customers may
contact Contractor to have extra waste Collected as a Bulky Item pickup under Section 4.2.10.
Items left adjacent to Carts on regularly scheduled Collection days that have not been scheduled as a Bulky
Item pickup, and that can be handled by the route driver and placed into the Collection vehicle, shall
be counted as a Bulky Item pickup as described in Section 4.2.10. Contractor to Collect these items, and
leave a provide notice to Customer (via mail, email or notice) or on Customer’s Refuse Cart notifying
the Customer of the proper procedures to schedule a Bulky Item pickup. Items left adjacent to Carts that
cannot be handled by the route driver or require a special vehicle (such as a flatbed truck) shall be
collected as soon as reasonably possible, shall be considered an unscheduled Bulky Item pickup
in accordance with Section 4.2.10 and shall be subject to a charge in accordance with the approved
rate schedule.
Rationale: As was reflected in the last paragraph of Section 4.2.10, unscheduled Bulky Item pickups create
additional costs for Contractor to reroute its Bulky item collection vehicle, and as noted there would be
subject to an additional charge. Contractor is willing to waive the charge for unscheduled Bulky item
collections if the driver is able to handle and place the material into the route collection vehicle.
Section 4.6.1, (second paragraph) – Minimum Recycling Requirements
In the event that the minimum Diversion requirement is not met and prior to the assessment of liquidated
damages or issuance of a notice of default, and, in addition, no sooner than three (3) years after the
start of services under this Agreement, and not more often than once every two (2) years thereafter, the
Parties agree to meet and confer regarding adjustments to the minimum Diversion rate, based on factors
including waste characterization data provided by Contractor, trends in source reduction and reuse, trends
in third party Diversion, the availability of permitted Facilities that are capable of processing material to
achieve the required levels of Diversion, emerging methods of processing and Recycling/reusing new waste
materials, the availability of markets, and the impact of scavenging, and the impact of Section 2.9(o) and
AB 3036. City shall consider such information provided by Contractor and other industry data and shall, at
its sole discretion reasonable judgment, determine if any adjustments to the minimum Diversion
requirements shall be made, and such changes must be approved by the City Council before becoming
effective. , and Contractor is not in default if the revised requirement is met.
Rationale: Waste Management believes it to be advantageous to both parties to undertake a review prior
to, instead of following any imposition of liquidated damages or issuance of a notice of default, as it would
help avoid unnecessary dispute. Further, a reasonable judgment standard is also believed to be more
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appropriate, as the sole discretion standard would allow City to refuse an adjustment. Lastly, as matters of
diversion calculations and factors are of a technical analysis, it would again be advantageous to both parties
to maintain review at an administrative level.
(New Section) 4.6.8– SB 1383 Regulations
The parties acknowledge that as of the Effective Date, regulations adopted pursuant to SB 1383
have not been adopted, requirements or compliance deadlines may change, and that SB 1383 or
the regulations may be amended from time to time during the Term. Upon the request of either
Party, the parties agree to meet and confer and negotiate in good faith to revise Agreement
provisions related to SB 1383, including but not limited to compliance deadline dates, in order to
accurately reflect the requirements of SB 1383 and its regulations, as finally adopted, or as they
may be amended from time to time.
Rationale: At this time, there is uncertainty when SB 1383 regulations will be adopted, and if the January
1, 2021 effective date and other compliance deadlines will be extended. This new subsection is intended
to assure that the provisions of the franchise agreement accurately conform to final SB 1383 requirements.
Section 6.4 – Method of Adjustments
Contractor proposes an alternative approach to the annual rate adjustment methodology based on
recent and successful experiences with other municipalities in the state, including but not limited
to the City of Mission Viejo. In each of the tables, additional cost components for Recyclable
Materials processing and Organic Waste processing would be included and adjusted on the basis
of actual changes in tipping fees at the facilities utilized.
Rationale: This revision provides significant advantages to both parties as it would substantially reduce the
need for a request for an extraordinary adjustment. Further, to the extent that cost reductions can be
obtained in the future (e.g. increases in Recyclable Materials commodity values or the development of a
local Organic Waste processing capability by Orange County Waste and Recycling), reductions can be
directly received by ratepayers.
Section 6.5 – Extraordinary Adjustments
Contractor or City may request an adjustment to maximum rates at reasonable times other than that allowed
under Section 6.3 in the event of extraordinary changes in the cost of providing service under this
Agreement, , including changes in a direct per ton fee assessed at the Disposal Site or Processing
Site by federal, state or local regulatory agencies, a Change in Law, a City-directed change in scope,
pandemics and natural disasters, subcontractor costs (including subcontractors directly
contracted with City), wages, or fluctuations in unrecovered billings. Such changes shall not include
changes in the market value of Recyclables from the values assumed in Contractor’s Proposal, inaccurate
estimates by the Contractor of its proposed cost of operations, unionization of Contractor’s work force, or
change in wage rates or employee benefits. Contractor may request an extraordinary adjustment based on
changes in a direct per ton fee assessed at the Disposal Site by federal, state or local regulatory agencies
after the effective date. Extraordinary rate adjustments shall only be effective after approval by City Council
in compliance with California Constitution Article XIIID (Proposition 218) and the Proposition 218 Omnibus
Implementation Act (Govt. Code Sections 53750 et. seq.) and may not be applied retroactively.
For each request for an adjustment to the maximum rates that Contractor may charge Customers brought
pursuant to this section, Contractor shall prepare a schedule documenting the extraordinary costs. Such
request shall be prepared in a form acceptable to City with support for assumptions made by Contractor in
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preparing the estimate. Contractor shall also submit a schedule showing how its total costs and total
revenues have changed over the past three years for the services provided under this Agreement.
Contractor shall provide to City a report of its annual revenues and expenses for the services provided in
the City, and City shall have right to audit this information in connection with the City’s review of Contractor’s
rate adjustment request. City shall review the Contractor’s request and when made in response to direct
per ton fee assessed at the Disposal Site or Processing Site by federal, state or local regulatory
agencies, the City, in Council’s reasonable judgment, shall make the final determination as to
whether an adjustment to the maximum rates will be made, and, if an adjustment is permitted, the
appropriate amount of the adjustment. When Contractor’s request is made for any other reason, the
City shall review the Contractor’s request and, in the City Council’s sole judgment and absolute,
unfettered discretion, make the final determination as to whether an adjustment to the maximum
rates will be made, and, if an adjustment is permitted, the appropriate amount of the adjustment.
conduct a duly-noticed public hearing as required by California Constitution Article XIIID (Proposition 218)
and the Proposition 218 Omnibus Implementation Act (Govt. Code Sections 53750 et. seq.). If, after closing
the public hearing, there is not a “majority protest” to the extraordinary adjustment, as defined in Proposition
218, the City may, in its sole judgment and absolute, unfettered discretion, make the final determination as
to whether an adjustment to the maximum rates will be made, and, if an adjustment is permitted, the
appropriate amount of the adjustment. City may consider increases or decreases in the Contractor’s total
revenues and total cost of services when reviewing an extraordinary rate adjustment request. A rate
adjustment request made in response to a new service requested by City will be determined in accordance
with Section 2.10.
City shall review the Contractor’s request and conduct a duly-noticed public hearing as required by
California Constitution Article XIIID (Proposition 218) and the Proposition 218 Omnibus
Implementation Act (Govt. Code Sections 53750 et. seq.). The City shall not be in default of this
Agreement, if any rate adjustment is denied, or disallowed by operation of Applicable Law.
Should a request to charge and/or increase its maximum rates is denied, or disallowed by operation
of Applicable Law, Contractor shall reduce the maximum rates it charges Customers a
corresponding amount, providing said denied or disallowed fees, Rates and/or charges are not
related to the cost of providing service hereunder and had been incorporated in the maximum rates
charged by Contractor to its Customers.
In addition, Contractor will have the right, within thirty (30) days after notice of any such denial or
disallowance of any increase to the charges and/or rates related to the costs of providing service
hereunder, to request, in writing, that City negotiate in good faith regarding reductions in programs
and services, to compensate for any negative impact from the denied or disallowed rate increase.
If City fails to commence negotiations in good faith or negotiations are not completed within forty-
five (45) days following the date of receipt of Contractor’s request, Contractor may terminate this
Agreement no earlier than eighteen (18) months after written notice to City.
Rationale: These revisions are to be considered in tandem with Contractor’s suggested approach to the
annual rate adjustment methodology. These revisions are intended to streamline the process for making
and reviewing a request, and to provide an appropriate standard of review when the request is based on a
new or increased per ton fee. Lastly, the language provided has been derived from the recent agreement
with the City of Mission Viejo. However, Waste Management is open to alternatives and looks forward to
City input.
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Section 8.2.1, (last paragraph) – General
Contractor agrees that the records of any and all companies conducting operations addressed in the
Agreement shall be provided or made available to City and its official representatives during normal
business hours. Account histories shall be accessible to the City by computer for a minimum of five (5)
years. City may review or utilize Contractor’s financial records described in this section for any purpose
whatsoever the purposes described in Section 8.2.7.
Rationale: This revision is intended to place appropriate, industry standard limits on the type of financial
information subject to City review.
Section 8.2.7, (first paragraph) – Audit
City may conduct an audit of Contractor at any time. The scope of the audit, and auditing party, will be
determined by City and the scope may include, but of the audit is not limited to:
Rationale: This revision is intended to place appropriate, industry standard limits on the type of financial
information subject to City review. However, Waste Management is open to amending or adding to the list
of items to be included in the scope during negotiations and welcomes the City’s input.
Section 8.3.5 – Financial Report
The City may, at City’s option, request the Contractor's audited financial reports/statements (or parent
company, if parent company submits Corporate Guaranty of Performance), and Contractor’s internally
prepared supplemental statement of income and expenses related specifically to the City of Santa Ana
operations, for the most recently completed fiscal year in connection with an extraordinary rate adjustment
request, billing audit, Franchise Fee audit, or verification of other information required under this Agreement
the matters set forth in Section 8.2.7.
The financial statements and footnotes shall be prepared in accordance with Generally Accepted
Accounting Principles (GAAP) and audited, in accordance with Generally Accepted Auditing Standards
(GAAS) by a certified public accountant (CPA) licensed (in good standing) to practice public accounting in
the State of California as determined by the State of California Department of Consumer Affairs Board of
Accountancy. The cost for preparation of the financial statements and audit shall be borne by Contractor
as a direct cost of service. In addition, Upon request, Contractor shall provide to City the supplemental
schedule on a compiled basis showing Contractor's results of operations, including the specific revenues
and expenses in connection with the operations provided for in this Agreement, separated from others
included in such financial statements. At City's request, Contractor shall provide City with copies of working
papers or other documentation deemed relevant by City relating to information shown in the disclosure
letter. The disclosure letter shall be provided to City.
Rationale: This revision is intended to place appropriate, industry standard limits on the type of financial
information subject to City review. Further, only Contractor’s parent prepares audited financial statements,
which are not specific to the City, diminishing the requirement of the second paragraph as written.
Section 8.5 – Right to Inspect Records
City shall have the right to inspect or review the specific documents or records required expressly or by
inference pursuant to this Agreement, or any other similar records or reports of Contractor or its related
party entities that City shall deem, in its reasonable discretion judgment, necessary to evaluate annual
reports, compensation applications provided for in this Agreement and Contractor's performance provided
for in this Agreement the matters set forth in Section 8.2.7. Contractor shall make all records and
documents to be reviewed and inspected by the City, unless infeasible, at its local office as a part of any
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audit or other record review conducted by the City, available for the City’s review, inspection and copying
within five business days (excluding Saturday, Sunday and holidays included in Section 4.7.1) of receiving
written notice from the City requesting the same.
Rationale: This revision is intended to place appropriate, industry standard limits on the type of financial
information subject to City review. Moreover, undertaking the review at Contractor’s local office minimizes
the opportunity for confidential and proprietary information coming into the City’s possession, where it could
become subject to disclosure under the Public Records Act.
(new section) Section 9.2. E – Hazardous Material Indemnification
The foregoing indemnity shall not apply to the extent arising from Hazardous Material delivered by
City to Contractor, or a City requirement that Contractor utilize a disposal or processing facility not
selected by Contractor and not owned and operated by Contractor or an Affiliate.
Rationale: This provision is intended to exclude Contractor’s indemnification obligation in those cases
where the claim arose from the actions of the City. This limiting provision is included in the large majority
of franchise agreements in Southern California.
Section 9.3, (first paragraph) – AB 939 Indemnification and Guarantee
Except for programs required by Applicable Law but not set forth in this Agreement, or that
Contractor is expressly instructed by City not to implement, or to the extent resulting from the acts
or omissions of City, and subject to Section 4.6.8, Contractor unconditionally guarantees compliance
with the requirements of AB 939 as amended from time to time. Contractor shall carry out its obligations
under this Agreement so that the City will meet or exceed the Diversion requirements set forth in AB 939,
and all amendments thereto more fully set forth below. City and Contractor shall reasonably assist each
other to meet the City's AB 939 Diversion requirements. In carrying out the provisions of this Section,
Contractor agrees to perform the following obligations at its cost and expense:
Rationale: This revision acknowledges that aspects of compliance with regulatory requirements are solely
the responsibility of the City or are outside of the reasonable control of Contractor.
Section 9.4.B. (second paragraph) – Public Liability Insurance
Said policy or policies of insurance shall provide coverage for both bodily injury and property damage in not
less than the following minimum amount: One Hundred Five Million Dollars ($1005,000,000.00) combined
single limit and, in addition, Ten Five Million Dollars ($105,000,000.00) of Environmental Impairment
Pollution Legal Liability coverage for bodily injury, property damage and cleanup costs as it relates to the
transportation of Solid Waste. Said insurance shall protect Contractor and City from any claim for damages
for bodily injury, including accidental death, as well as from any claim for property damage which may arise
from operations performed pursuant to this Agreement, whether such operations be by Contractor itself, or
by its agents, employees, and/or subcontractor. Such policy or policies shall contain severability of interests
clauses so that the rights and duties of the City are clearly separate from Contractor interests. Said policy
or policies shall also contain a provision that no termination, cancellation or change of coverage of insured
or additional insured shall be effective until after thirty (30) days prior written notice by certified mail thereof
has been given to City. Contractor shall give City prompt and timely notice of any claim made or suit
instituted.
Rationale: The coverage amounts are excessive and do not bear a reasonable relationship to the potential
risk to the City. Contractors Pollution Legal Liability policy covers transportation risks. Subcontractor
insurance requirements are addressed in proposed new Section 9.4.C.
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(new section) 9.4.C – Subcontractor Insurance Requirements
In connection with a request by Contractor to utilize a Subcontractor performing work in the City or
for the City, City and Contractor agree to negotiate in good faith as part of the Subcontractor
approval process with respect to appropriate insurance coverages and coverage amounts, giving
consideration to the nature of the work in the City, the potential risk to City, and any prior
arrangements between the proposed Subcontractor and City. Notwithstanding the above, the
foregoing requirement shall not apply to Subcontractors whose work is not performed within the
physical boundaries of the City.
Rationale: Uniform coverage requirements are not appropriate for all subcontractors, some of which
undertake activities that pose substantially less risk to the City (e.g. diversion outreach consultant).
Unreasonably high limits could also deter the ability of otherwise qualified subcontractors to be able to
provide services at a reasonable cost due to their inability of obtaining such levels of insurance coverage.
This new subsection is designed to tailor subcontractor insurance requirements to the actual risk to the
City. An example of adjusted insurance requirements can be seen in the recent franchise agreement
adopted by the City of Mission Viejo for the purpose of the proposed outreach consultant and street
sweeper.
Section 11.1.N, (first paragraph) – Diversion Requirement
N. Diversion Requirement. If Contractor does not reach Diversion requirement of % of all tonnage
Collected by Contractor under this Agreement per Section 4.6.1 for two three consecutive Rate Years.
Rationale: This proposed revision assumes that City rejects Contractor’s proposed revisions to Section
4.6.1. If so, this revision is designed to align the opportunity for an adjustment to the diversion requirement
with the potential for termination.
Section 11.1, (last paragraph) – Opportunity to Cure
For other actions not listed above, or included in 11.2 below, City will provide Contractor with a written
notice setting forth the nature of the breach or failure and the actions, if any, required by Contractor to cure
such a breach or failure. Contractor shall be deemed in default where: (1) breach or failure can be cured
but Contractor fails to cure within thirty (30) days or, 2) if Contractor cannot reasonably correct or
remedy the breach within thirty (30) days, Contractor does not commence to correct or remedy such
violation within thirty (30) days and take diligent actions to complete the cure.
Rationale: As acknowledged in Section 11.1.I, it is not always possible to fully complete a cure within thirty
days despite good faith efforts, due to, for example, the need for physical improvements or regulatory
approvals.
Section 11.4.A and B – Liquidated Damages
A. General. City finds, and Contractor agrees, that as of the time of the execution of this Agreement, it is
impractical, if not impossible, to reasonably ascertain the extent of damages which shall be incurred by City
as a result of a breach by Contractor of certain specific obligations under this Agreement. The factors
relating to the impracticability of ascertaining damages include, but are not limited to, the fact that: (i)
substantial damage results to members of the public who are denied services or denied quality or reliable
service; (ii) such breaches cause inconvenience, anxiety, frustration, and deprivation of the benefits of the
Agreement to individual members of the general public for whose benefit this Agreement exists, in
subjective ways and in varying degrees of intensity which are incapable of measurement in precise
monetary terms; (iii) that the services that are the subject of this Agreement might be available at
substantially lower costs than alternative services and the monetary loss resulting from denial of services
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or denial of quality or reliable services is impossible to calculate in precise monetary terms; and (iv) the
termination of this Agreement for such specific breaches, and other remedies are, at best, a means of future
correction and not remedies which make the public whole for past breaches.
B. Service Performance Standards; Liquidated Damages for Failure to Meet Standards. The parties
further acknowledge that consistent, reliable Solid Waste Handling Service is of utmost importance to City
and that City has considered and relied on Contractor's representations as to its quality of service
commitment in entering this Agreement. The Parties further recognize City asserts that some quantified
standards of performance are necessary and appropriate to ensure consistent and reliable service and
performance. The Parties further recognize City asserts that if Contractor fails to achieve the performance
standards, or fails to submit required documents in a timely manner, City and its residents will suffer
damages and that it is and will be impractical and extremely difficult to ascertain and determine the exact
amount of damages which City will suffer. Therefore, without prejudice to City's right to treat such breaches
as an event of default under this Article 11, the Parties agree City asserts that the following liquidated
damage amounts represent a reasonable estimate of the amount of such damages for such specific
breaches, considering all of the circumstances existing on the date of this Agreement, including the
relationship of the sums to the range of harm to City that reasonably could be anticipated and the
anticipation that proof of actual damages would be costly or impractical. In placing their initials at the places
provided, each party specifically confirms the accuracy of the statements Contractor acknowledges the
City’s assertions made above and the fact that each party has had ample opportunity to consult with legal
counsel and obtain an explanation of the liquidated damage provisions at the time that the Agreement was
made.
Contractor City
Initial Here Initial Here
City asserts that Contractor agrees to pay is liable for (as liquidated damages and not as a penalty) the
amounts set forth below:
Rationale: Contractor is unable to agree at this time to the City’s assertion regarding the liquidated damage
amounts since it declined Contractor’s request for an analysis consistent with the standards set forth in
Ridgley v. Topa Thrift & Loan Assn. (1998) 17 Cal.4th 970. As held by the California Supreme Court in
Ridgley, to be enforceable liquidated damages must represent a reasonable estimate of the damages to
be incurred as of the time a contract is entered into. If not, any attempt to impose these charges would be
an unenforceable penalty. However, Contractor would be willing to discuss this issue further as part of
contract negotiations. Contractor understands the general need for these provisions, but they must be in
amounts that satisfy the legal standard set by Ridgley.
Section 11.6, (first paragraph) – Notice, Hearing and Appeal of City Breach
Should Contractor contend that City is in breach of this Agreement, or it wishes to contest a
determination made by the City related to the services to be performed hereunder, it shall file with
the Executive Director of Public Works a written request with City for an administrative hearing. Said request
shall be made within ninety (90) one (1) days year of the event or incident which allegedly gave rise to the
breach. City shall notify Contractor of the time and date said hearing shall be held within thirty (30) days of
receipt of Contractor's request. Contractor shall present its position and all relevant facts after City staff has
made its presentation. Contractor shall be notified of City's ruling in writing within fourteen (14) days of the
administrative hearing. The City’s administrative ruling shall be final.
Rationale: This revision broadens the types of matters that can be subject to appeal to extend to all City
determinations. Examples of this include, for instance, disagreements over service requirements at
Attachment 6
6 - 14
RFP No. 20-097 - Collection and Handling of Solid Waste
Generated, Produced and/or Accumulated in the City of Santa Ana
30
customer locations, requests to modify the recyclables to be collected, or requests to modify Contractor’s
diversion requirement. Allowing this would facilitate healthy discussions about these issues, which would
foster a continued good partnership. Further, the time for bringing the matter forward has been extended
to be consistent with Section 11.8 where the City can claim a breach by Contractor.
Section 12.7, (first sentence) – Contracting or Subcontracting
This Agreement, or any portion thereof, shall not be Agreement services taking place within the City
shall not be subcontracted except with the prior written consent of the City, which consent shall not be
unreasonably withheld.
Rationale: This provision is overly broad as it may capture vendors that have no physical presence in the
City, such as uniform laundry services or mailing services. This revision provides for City approval where
there is a direct potential impact to the City.
Section 12.21 – Proprietary Information, Public Records
The City acknowledges that a number of the records and reports of the Contractor are proprietary and
confidential. Contractor is obligated to permit City inspection of its records on demand and to provide copies
to City where requested where not feasible to review the records at Contractor’s local office. City will
endeavor to maintain the confidentiality of all proprietary information provided by Contractor.
Notwithstanding the foregoing, any documents provided by Contractor to City that are public records may
be disclosed pursuant to a proper public records request. Upon receipt of a valid public records request,
City shall promptly notify Contractor of said request and, if Contractor elects to pursue legal action to prevent
disclosure of any Contractor records and reports, City shall reasonably cooperate in said defense. City may,
but shall not be obligated to, file legal action on its own behalf to prevent disclosure of such records and
reports. At such time as City receives a request for Contractor’s records under the California Public
Records Act (“CPRA”) or Federal Freedom of Information Act (“FOIA”) or a subpoena or other court
order requesting disclosure of Contractor’s records, City will promptly notify Contractor of the
request, subpoena or order and of City’s obligation and intent, where applicable, to provide a
response within ten (10) calendar days. Contractor shall within five (5) calendar days either: (i)
consent in writing to the disclosure of the records; (ii) require that City assert the Contractor
identified exceptions to disclosure under the CPRA or FOIA; or (iii) seek and obtain, at Contractor’s
sole cost and expense, the order of a court of competent jurisdiction staying or enjoining the
disclosure of the Records, and City shall provide reasonable cooperation to Contractor.
Rationale: These revisions make this section consistent with Section 8.5, which makes a review of
Contractor’s records at its local office the preferred method for City record reviews. These revisions also
establish a more detailed procedure to address requests to review Contractor’s records, in addition to
providing more clarity and certainty between City and Contractor.
Exhibit 4, Section 3, (third paragraph) – Waivers
The Guarantor hereby waives and agrees to waive at any future time at the request of the City to the extent
now or then permitted by Applicable Law, any and all rights which the Guarantor may have or which at any
time hereafter may be conferred upon it, by statute, regulation or otherwise, to avoid any of its obligations
under, or to terminate, cancel, quit or surrender this Guaranty. Without limiting the generality of the
foregoing, it is agreed that the occurrence of any one or more of the following shall not affect the liability of
the Guarantor hereunder: (a) at any time or from time to time, without notice the Guarantor, performance
or compliance herewith is waived; (b) any other of any provision of its Agreement indemnification with
respect to Owner’s obligations under the Agreement or any security therefore is released or exchanged in
Attachment 6
6 - 15
RFP No. 20-097 - Collection and Handling of Solid Waste
Generated, Produced and/or Accumulated in the City of Santa Ana
31
whole or in part or otherwise dealt with; or (c) any assignment of the Agreement is effected which does not
require the City’s approval.
Rationale: As a publicly traded company, Waste Management, Inc. is understandably unable to waive the
provisions of laws that may come into effect into the future, and that it has no current awareness of. It is
unlikely that any person or business would be willing to waive future rights that they don't even know.
Exhibit 4, Section 7, (second sentence) – Governing Law: Jurisdiction
Guarantor agrees that any action brought by the City to enforce this Guaranty may be brought in any court
of the State of California and Guarantor consents to personal jurisdiction over it by such courts solely for
the purpose of any action brought by City to enforce this Guaranty.
Rationale: Clarifies that Contractor’s parent’s consent to jurisdiction is limited solely to actions seeking to
enforce the Guaranty.
Attachment 6
6 - 16
January 6, 2021
Athens Services - City of Santa Ana – Interview Follow Up Questions:
1. Please provide additional detail regarding the settlement of City of Montebello v All Persons
Interested in the Matter, Case No. MC713533.
Response:
• Athens Services was the exclusive residential hauler in Montebello since 1962. Like many
cities, Montebello sought to reduce traffic and the impacts on its streets and environment
by contracting with Athens as a trusted vendor to provide waste services for the
commercial customers as well. A new contract was negotiated with the city and
approved by a majority of the then city council. Waste hauling competitors objected. The
mayor at the time refused to sign the contract, in contradiction to his official duty to do
so. The mayor pro tem instead signed the agreement.
Later, through legal challenges, the contract was found to be "void," because it was not
technically signed by the mayor. The voiding of the new contract for residential and
commercial services raised questions associated with the former contract for residential
services. The city eventually agreed that the former contract was still valid and the
parties agreed to a new term for that contract, which we are operating under currently.
Athens faithfully and consistently provided excellent service to the residents of Montebello
for many years and throughout the confusion over the contracts. Athens prides itself on
being a partner to the cities in providing solutions and impeccable service. Athens is proud
that we could resolve the issues and that it continues to provide exceptional service to
Montebello residents. We believe this speaks volumes about Athens’ ability to preserve
relationships and maintain a high-level of service. We would welcome further discussion
with the City regarding any concerns.
2. Multi-Family Bulky Item Collection – Your proposal stated that multi-family customers will be
able to request up to 10 bulky item pickups per quarter. Please confirm whether the 10 item
per quarter bulky item pickup is per dwelling unit or per complex.
Response:
• Our proposal includes up to 10 items per quarter/ per dwelling unit for Multi-family
customers.
Attachment 7
7 - 1
3. Please provide specific detail regarding how your company will assist the City in the collection
of illegally dumped items in the City, including items abandoned in the public right of way. If
on-call, please provide proposed collection timeframe. Will this service include collection of all
illegally dumped multi-family bulky items? Will Athens drivers report illegal dumping in the
City to your team for collection?
Response:
• Athens proposal currently includes one front load vehicle with one helper for Parkway
Clean Up (60/Hrs. /Qtr.) One front load vehicle with one helper for Weekly Alley Cleanup
to remove debris from garage sales and debris in alleyways (60/Hrs./Wk.). Athens will also
provide abandoned bulky collection of illegally dumped items upon request by City staff,
up to the current volume the city is presently picking up. Anything beyond the current
volumes will be subject to an additional hourly charge of $125/hour. Athens will meet with
staff to determine current service levels.
Within (24) hours, we will pick up and dispose of abandoned items, which have been
deposited on public streets, or other public property located within the City. Additionally,
our drivers and/or Route Supervisors will identify a potential dumping location and will
contact Public Works to report and get approval to collect. Any residents who wish to
report abandoned or illegal dumping can report those locations to the City, for the City to
verify and approve for collection. All items collected under this program will be upon City
request, at the rate of $125/hour after monthly-included hours are exhausted. This process
would include collection of illegal items dumped at multi-family locations.
4. Contamination reduction was mentioned in the interview. How do you propose to reduce
contamination?
Response:
• Contamination reduction is a collaborative effort across multiple teams at Athens.
Ongoing outreach and education efforts are an important tool to help minimize
contamination. Through our team of recycling coordinators, we have continuous contact
with customers. Utilizing the data collected, our recycling coordinators follow up with
customers who need additional support and provides ongoing training on proper waste
and recycling efforts. The training includes setting up internal infrastructure elements (like
containers, signage, liners, and collection methods), increasing their diversion,
contamination reduction, and practicing landfill avoidance.
Contamination and overfilled occurrences are reported by Athens drivers using the Mobile-
Pak technology. Our proposal includes the use of a “Curotto-Can” attachment on our
collection vehicles, which allows the driver to see contamination in the barrel as it is
dumped. The Mobile-Pak Tracking System gives drivers the ability to generate service
verifications and report service exceptions. Drivers can document service exceptions with a
Attachment 7
7 - 2
geocoded image and report it back to the customers via automated processes. Drivers can
also communicate with customer service to provide service verification with photos and
report service obstructions and overfilled containers or contamination.
Through our Soft-Pak customer database, our customer service team can monitor incidents
of contamination and overfilled containers. Athens will provide notification via phone,
email within 48 hours, and a letter with a picture of the exception within 30- days. The
notification will include a picture, time, and date of the exception, while the phone call will
give the customer options to resize containers or options for dealing with contamination.
The ultimate goal is to right size, educate, and prevent future occurrences.
5. Will there be an impact on proposed rates if your company does not construct a facility within
the City? And what would be your plan for an office in Santa Ana?
Response:
• Athens services proposed opening a facility in Santa Ana in an effort to collaborate with
the city to determine the best location for the city’s needs. If Athens were to open a
hauling yard outside the city, we would still open a local office within the City of Santa Ana
to service our customers. This would not change our proposed rates.
6. Confirm that Athens will provide $100 million in Public Liability Insurance.
Response:
• Athens proposed rates are based on $75 Million in Umbrella Liability Coverage. However,
we will offer $100 million in Umbrella Liability Insurance coverage if selected as the hauler
for no additional charge.
Attachment 7
7 - 3
1
Debbie Morris
From:Cord Laule <CLaule@athensservices.com>
Sent:Wednesday, January 06, 2021 5:29 PM
To:Debbie Morris; Gary Clifford
Subject:RE: City of Santa Ana Interview Follow-up Questions - RFP No. 20-097
Good Afternoon,
Per our conversation I can confirm that Multi‐Family bulky item pickup is included in the rate at no additional charge for
10 items/per quarter/per unit. After that there will be a $48.00 charge. I apologize for the confusion.
Please let me know if you need anything else.
Sincerely,
Cord Laule | Executive Vice President
Athens Services Valley Office | 14048 Valley Blvd | City of Industry, CA 91746
Office (626) 855‐7259 | Cell 714‐496‐3236
Email CLaule@athensservices.com
From: Debbie Morris <dmorris@hfh‐consultants.com>
Sent: Wednesday, January 6, 2021 5:14 PM
To: Cord Laule <CLaule@athensservices.com>; Gary Clifford <GClifford@athensservices.com>
Subject: [EXTERNAL] RE: City of Santa Ana Interview Follow‐up Questions ‐ RFP No. 20‐097
Just to confirm multi‐family residents will be charged $48.00 per bulky item pickup
Debbie Morris
Senior Project Manager
HF&H Consultants, LLC – Managing Tomorrow’s Resources Today
Phone: (949) 251‐1106
E‐mail: dmorris@hfh‐consultants.com
From: Cord Laule [mailto:CLaule@athensservices.com]
Sent: Wednesday, January 06, 2021 4:31 PM
To: Debbie Morris <dmorris@hfh‐consultants.com>
Cc: Kindig, Christy <ckindig@santa‐ana.org>; Laith Ezzet <lezzet@hfh‐consultants.com>; Gary Clifford
<GClifford@athensservices.com>
Subject: City of Santa Ana Interview Follow‐up Questions ‐ RFP No. 20‐097
Good Afternoon,
Attachment 7
7 - 4
2
We would like to thank you for your continued consideration of our proposal. Attached are our responses to your post
interview questions. Please let us know if you have any questions.
Sincerely,
Cord Laule | Executive Vice President
Athens Services Valley Office | 14048 Valley Blvd | City of Industry, CA 91746
Office (626) 855‐7259 | Cell 714‐496‐3236
Email CLaule@athensservices.com
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spam.
Attachment 7
7 - 5
CR&R Responses to Interview Followup Questions
CR&R – Page 1
Santa Ana Interview Follow‐up Questions
1. Please confirm that CR&R will pay for parking for customers if CR&R has offices at City Hall, and that
CR&R will have another office within the City to serve customers outside of City Hall hours.
Yes, CR&R will pay for customer parking if office space is used at City Hall. Yes, CR&R will provide an
alternate location within the City to serve customers outside of City Hall hours.
2. Will there be an impact on proposed rates if your company does not construct a facility within the
City?
There is no impact to the proposed rates if CR&R does not construct a facility within the City. The
concept of the local processing facility is to develop a public/private partnership to create needed
infrastructure and support the Santa Ana community with jobs, host fees and property taxes while
providing a locally controlled compliance solution to address increasing regulatory requirements.
3. If no facility is built in Santa Ana and no office space is available at City Hall, what is your plan for a
Santa Ana office?
There are numerous properties available within Santa Ana. We would locate an office to lease or
purchase preferably in the Downtown area or adjacent in the Opportunity Zone.
4. Please confirm that CR&R will provide two trucks and crews dedicated to the collection of illegally
dumped items throughout the City. This is based on our understanding of the company’s statement
during the interview that is in addition to the RFP requirements. Please provide the days and hours
that these trucks will operate within the City.
As indicated in the interview, CR&R will provide dedicated collection of illegally dumped items
throughout the City with two trucks and personnel operating 40 hours a week and flexibility of
service times tailored to meet demand. Staff may have data supporting the need for non‐traditional
work schedules such as weekends.
We also recognize that the historical challenges of illegal dumping may be in part to the level of
bulky item service available to the multi‐family community. Our multi‐family bulky item solution
provides flexibility of service and easy collection tailored for each property to reduce instances of
illegal dumping. With ongoing education and outreach provided by our sustainability team, we think
the instances of illegal dumping will decline.
5. Please confirm that your drivers will report illegally dumped items to your two roaming illegal
dumping collection vehicles.
We recognize illegal dumping is a challenge to resources for the City and will utilize our entire Santa
Ana service team to report instances of illegally dumped items noticed on route to our roaming
crew. Our on‐board routing systems have the capability to log illegally dumped items in real time
allowing our dispatch team to notify the roaming dumping crew of updates.
We also want to explore a system with the City that can incorporate this level of pro‐active
collection of illegally dumped or abandoned items while ensuring the items reported truly fit the
category and are appropriate to collect. Some areas or instances may be quite apparent but in a
residential area, an item could be placed out for donation or appliance collection.
Attachment 7
7 - 6
Attachment 7
7 - 7
Attachment 7
7 - 8
1
Debbie Morris
From:Shokair, Hashem <hshokair@wm.com>
Sent:Thursday, January 07, 2021 6:25 PM
To:Debbie Morris
Cc:Kindig, Christy
Subject:RE: City of Santa Ana Interview Followup Questions
Hello Debbie,
Thank you once again. Please see below for the additional information and do let me know if anything further is
required.
All the very best,
HASHEM SHOKAIR
Regional Public Sector Manager
Public Sector Solutions
hshokair@wm.com
T: 714 480 2359
C: 714 271 9596
1800 South Grand Avenue
Santa Ana, Ca 92705
From: Debbie Morris <dmorris@hfh‐consultants.com>
Sent: Thursday, January 7, 2021 1:56 PM
To: Shokair, Hashem <hshokair@wm.com>
Cc: Kindig, Christy <ckindig@santa‐ana.org>
Subject: [EXTERNAL] RE: City of Santa Ana Interview Followup Questions
Hi Hash – Thank you for your submittal. Can you please clarify the following:
1. Multi‐Family Bulky Item Collection –
a. Your answer states that this will be “on call,” however, you also state that WM employees with assist
property managers to develop a service frequency and collection location. Further you state that the
service will be on‐call scheduled service at least one time week. Please clarify: is the service on‐call with
an unlimited number of bulky items collected at each pickup; or, will WM work with property managers
to develop a service frequency; or, will this service be provided on‐call at least one time per week to all
multi‐family complexes throughout the City?
Service is on‐call with an unlimited number of bulky items collected at each pick up.
b. If the service is on‐call what is time frame that collection would occur? E.g. next business day, 48 hours,
etc.
On‐call collection time frame is within 48 hours.
Attachment 7
7 - 9
2
c. You will offer a temporary roll‐off bin or 3‐yard bin for complexes that lack the space for a dedicated
bulky item collection location. What would the option be for complexes that do not have adequate
space for these temporary containers?
Waste Management Route Managers and Recycling Coordinators will work directly for complexes that
do not have adequate space for temporary containers. Service options may include providing the
customer a service time window where our driver and flatbed will arrive to haul items directly,
minimizing the need for staging. In this example, a representative of the complex would need to be
present during the time frame in order to direct the driver to the items.
2. Illegally dumped item collection assistance –
a. Is WM currently providing on‐call illegally dumped item collection for the City in areas other than the
alleys or after the garage sale weekends? Please provide additional information on the assistance that is
currently provided by WM.
As the current franchise agreement does not provide direction regarding on‐call illegally dumped items
beyond alleys and the community collections, Waste Management as longstanding community partner
works directly with City staff and the public for any identified abandoned items. These items would be
routed and collected. However, currently Waste Management does not actively route for items outside
of the aforementioned collection areas or those brought forth with a request of collection.
b. Will the “dedicated bulky item flatbed” be tasked with collecting the multi‐family bulky items and
illegally dumped items in the public right of way, or will there be a truck dedicated to collection of
illegally dumped items.
Yes, the flatbed vehicle will be tasked with colleting the multi‐family bulky items and illegally dumped
items in the public right of way. Please note that Waste Management of Orange County has additional
resources available if required to support this operation, provided at no additional cost to the City or
rate payers.
c. What is the timeframe for removal of illegally dumped items upon notification?
Within 48 hours.
Thank you so much.
Debbie Morris
Senior Project Manager
HF&H Consultants, LLC – Managing Tomorrow’s Resources Today
Phone: (949) 251‐1106
E‐mail: dmorris@hfh‐consultants.com
From: Shokair, Hashem [mailto:hshokair@wm.com]
Sent: Wednesday, January 06, 2021 7:41 PM
To: Debbie Morris <dmorris@hfh‐consultants.com>
Cc: Kindig, Christy <ckindig@santa‐ana.org>; Laith Ezzet <lezzet@hfh‐consultants.com>
Subject: RE: City of Santa Ana Interview Followup Questions
Hello Debbie,
Thank you for the opportunity to provide additional information and clarity to Waste Management’s proposal. Please
find answers to the follow‐up questions below and do not hesitate to let me know if any further information is required.
Attachment 7
7 - 10
3
Respectfully,
HASHEM SHOKAIR
Regional Public Sector Manager
Public Sector Solutions
hshokair@wm.com
T: 714 480 2359
C: 714 271 9596
1800 South Grand Avenue
Santa Ana, Ca 92705
From: Debbie Morris <dmorris@hfh‐consultants.com>
Sent: Tuesday, January 5, 2021 1:56 PM
To: Shokair, Hashem <hshokair@wm.com>
Cc: Kindig, Christy <ckindig@santa‐ana.org>; Laith Ezzet <lezzet@hfh‐consultants.com>
Subject: [EXTERNAL] City of Santa Ana Interview Followup Questions
Good afternoon – Thank you for participating in Santa Ana’s interview process for RFP No. 20‐097. We understand and
appreciate the time and effort that your company spent in preparing the response to the RFP, and preparing for and
attending the interview.
The City has listed below several follow‐up questions for items discussed during the interview which require further
clarification or confirmation of our understanding.
1. Please review your total liabilities to total assets calculation included in Section 5 of your proposal. You reported
a ratio of 1.97, however the calculation of total liabilities/total assets is .75 ($20,673/$27,743). Please confirm.
Waste Management confirms that the total liabilities to total assets is .745 as was corrected in the proposer
summary previously submitted (attached here for reference). It was discovered that the originally submitted RFP
response from Waste Management contained a keying error.
2. Multi‐Family Bulky Item Collection – Your proposal stated that your company will provide unlimited bulky item
collection to multi‐family properties. The collections will be scheduled by the property manager on a designated
date, at a designated location. Your proposal cites your program in Irvine which includes once per month
collection of bulky items from multi‐family properties.
a. Will the collection of bulky items from multi‐family complexes within the City of Santa Ana occur once
per month per complex, or on‐call?
Collection of bulky items from multi‐family complexes within the City of Santa Ana will be on‐call, based
on the specific requirements of each property owner or manager. Waste Management Route Managers
and dedicated Recycling Coordinators will assist any multi‐family property manager or owner to develop
a service frequency and collection location that works best for the customer and their tenants.
b. How will tenants be informed of the scheduled collections?
Waste Management will work with multi‐family property managers and owners to inform tenants of the
specific program developed by the property managers and owners. Tenant memo templates will also be
made available. Waste Management’s experience in running similar programs have provided insight that
Attachment 7
7 - 11
4
many property owners and managers prefer to communicate directly with their tenants in order to
maintain control and involvement in the program’s administration. Waste Management’s dedicated
Recycling Coordinators will lend communications support whenever requested and necessary.
c. Please provide information on your multi‐family bulky item collection if it is determined that there is not
adequate space within a complex to have a centralized bulky item location.
Temporary roll‐off bins and 3‐yard bins will be made available for locations that do not have adequate
storage space. An example of a program for a location with limited space would be an advertised date
and time by the property owner or manager of the multi‐family location to their tenants, informing
them of a temporary bin that will be available for bulky items. Another option would be a scheduled
collection utilizing a flatbed truck to limit the time the items are staged at the property. Scenarios such
as these are why Waste Management understands the importance of providing sufficient resources to
work directly with each multi‐family property manager or owner to develop a program that best suits
their needs. It is also important to note that free public access to Waste Management’s Sunset
Environmental Transfer Station on Saturdays is provided as an additional component of the program,
offering customers the freedom and availability of another option.
d. In the interview, your team was asked, “Will the collection of bulky items from multi‐family complexes
within the City of Santa Ana occur once per month per complex, or on‐call?” Please confirm your team’s
response, that this service is free anytime, 24 hours on call, at least one time per week.
Multi‐family property managers and owners have direct access to Waste Management’s two dedicated
Recycling Coordinators via telephone, email or text. Timeframes for Recycling Coordinator
communications extend beyond 8am‐6pm office hours for customer convenience. Waste Management’s
multi‐family bulky item program for Santa Ana is a free, on‐call scheduled service, at least one time per
week with collection of items occurring during our vehicle operation hours available to Waste
Management as stated in the Draft franchise agreement or as provided by the City.
3. Please provide the outcome/settlement of Lopez vs. Ware Disposal, Case No. 30‐2010‐00405307
Lopez vs Ware Disposal, Case No. 30‐2010‐00405307‐CU‐OE‐CXC related to an allegation of wage and hour
claims, failure to pay wages, failure to provide meal periods and failure to provide rest periods; the case was settled
without admitting any violations in 2012.
4. Please provide specific detail regarding how your company will assist the City in the collection of illegally
dumped items in the City, including items abandoned in the public right of way. If on‐call, please provide
proposed collection timeframe. Will Waste Management drivers report illegal dumping in the City to your team
for collection?
Waste Management of Orange County has worked alongside City staff for many years in coordinated efforts to
efficiently and quickly remove abandoned items in the public right of way either via direct contact with our local
staff, through email or text message. Waste Management strongly believes its comprehensive multi‐family bulky
item program, coupled with weekly alleyway cleanups and our driver’s immense knowledge of Santa Ana’s areas
of greatest illegal disposal will significantly minimize said instances of illegal dumping during the term of the
contract. Waste Management’s dedicated bulky‐item flatbed for the City of Santa Ana is available daily for on‐
call collection if City staff or the public identify items. Furthermore, all Waste Management drivers follow
procedures of reporting any abandoned items directly to our Dispatch department which will route same‐day
collection. Notification of items can be communicated at any time of day or year to our local staff, including to
our dedicated Recycling Coordinators. Collection of items will occur during our vehicle operation hours available
to Waste Management as stated in the Draft franchise agreement or as provided by the City.
Attachment 7
7 - 12
5
5. We understand that the company will accept the City’s rate adjustment formula contained in the Draft
Agreement. We understand that the company would like to discuss alternatives, but is prepared to accept the
rate adjustment formula contained in the Draft Agreement if the City is not interested in those alternatives.
Please confirm.
Yes, this is correct. Although Waste Management strongly believes that the proposed adjustments to the
formula as stated in our proposal would benefit the City and its rate payers by providing a transparent
adjustments to costs, especially with potential local organic outlets becoming available in the near future
(allowing for a possible rate decrease), Waste Management is prepared to accept the rate adjustment formula
as currently contained in the Draft Agreement.
Please provide your answers by close of business January 6, 2021.
Thank you
Debbie Morris
Senior Project Manager
HF&H Consultants, LLC – Managing Tomorrow’s Resources Today
Phone: (949) 251‐1106
E‐mail: dmorris@hfh‐consultants.com
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7 - 13
1
Debbie Morris
From:Shokair, Hashem <hshokair@wm.com>
Sent:Monday, January 11, 2021 5:48 PM
To:Debbie Morris
Cc:Kindig, Christy
Subject:RE: Multi-Family Bulky Items and Illegally Dumped Items
Hello Debbie,
Thank you for the email. Yes, your understanding of the proposed multi‐family bulky item collection program as outlined
below is correct.
Furthermore, regarding capacity, the dedicated flatbed (and associated dedicated staff members) is in addition to the
established bulky routes, vehicles and staff supporting collection operations included in Waste Management’s proposal.
Waste Management’s extensive experience in collection tonnage and driver route time for the City was taken into
consideration when expanding this program and we are confident in provided coverage for the businesses and residents
of Santa Ana.
Of course, if any further questions, comments or concerns arise, please do not hesitate to let me know.
Respectfully,
HASHEM SHOKAIR
Regional Public Sector Manager
Public Sector Solutions
hshokair@wm.com
T: 714 480 2359
C: 714 271 9596
1800 South Grand Avenue
Santa Ana, Ca 92705
From: Debbie Morris <dmorris@hfh‐consultants.com>
Sent: Monday, January 11, 2021 5:19 PM
To: Shokair, Hashem <hshokair@wm.com>
Cc: Kindig, Christy <ckindig@santa‐ana.org>
Subject: [EXTERNAL] Multi‐Family Bulky Items and Illegally Dumped Items
Hi Hashem – I want to confirm how I am going to communicate your multi‐family bulky item collection program. Please
confirm
“Unlimited number of bulky items per pickup. Options will include:
On‐call service scheduling
Designated collection days
Attachment 7
7 - 14
2
On‐call collection timeframe is within 48 hours of request.”
Your response to the post interview questions state that WM’s dedicated multi‐family bulky item truck will collect the
bulky items and illegally dumped items. Please confirm that this is adequate capacity given your knowledge of the City.
Debbie Morris
Senior Project Manager
HF&H Consultants, LLC – Managing Tomorrow’s Resources Today
Phone: (949) 251‐1106
E‐mail: dmorris@hfh‐consultants.com
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spam.
Attachment 7
7 - 15
Solid Waste
Request For Proposal Update
COUNCILMEMBER BRIEFINGS
FEBRUARY 2021
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 92702 1
Contents
•Background
•Waste Management Agreement
•State Mandates
•Request for Proposals (RFP)
•New Services Included in RFP
•RFP & Provider Selection Timeline
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 92702 2
Background
•Solid waste agreement entered into July 1,1993,after
RFP process.Amended,extended and restated over time.
•Solid waste agreement expires June 30,2022.
•New and ongoing State mandates must be addressed.
•RFP was approved by Council on March 17,2020,and
issued on March 24,2020.
•Proposals were received on September 15,2020,from
five firms.
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 92702 3
Waste Management Agreement
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 92702 4
Waste Management Agreement
•Most recent extension expires June 30,2022
•Negotiated with WM for a second one-year contract
extension,to include remedy for AB 1594 which ends
Alternative Daily Cover (ADC)diversion credit.
•AB 1594 compliant green waste composting would have
increased residential rate by $1.90 per unit per month
effective July 1,2020,with a second increase of $1.50 per
unit per month effective July 1,2021;total of $3.40.
•Council chose not to increase rates during a pandemic,so
removed the green waste diversion requirement from the
WM agreement.
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 92702 5
State Mandates
•Assembly Bill (AB) 939 -Integrated Waste Management Act
(50% diversion mandate by 2000)
•Assembly Bill (AB) 341 –Mandatory Commercial Recycling
(Includes Multi-Family)
•Assembly Bill (AB) 1826 –Mandatory Organics Recycling
(Includes Multi-Family)
•Assembly Bill (AB) 1594 –Green Material Used as Alternative
Daily Cover (Ends diversion credit)
•Senate Bill (SB) 1383 –Short-lived Climate Pollutants: Organic
Waste Methane Emissions Reductions (requires residential
organics collection, lowers threshold for Commercial and Multi-
Family collection, requires enforcement, etc.)
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 92702 6
Request For Proposal
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 92702 7
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 92702 8
New Services Included in RFP
Expanded bulky item collection
Weekly alley cleanup
Programming to comply with AB 939, AB 341, AB 1826, AB 1594, SB
1383 and future State mandates
Compost giveaways and shredding events
Residential food waste collection
Curbside used motor oil & filter, and universal waste collection*
Sharps disposal*
Small battery collection at City facilities*
Construction and demolition services option*
*New to this agreement, services currently provided through other means.
RFP & Provider Selection Timeline
DATE ACTIVITY
March 2020 Present RFP to Council for approval;
Finalize and release to proposers
September 2020 Proposals due
September–
December 2020
Proposal evaluations and proposer
interviews
February 2021 Council selects contractors for
negotiation
March-May 2021 Negotiate and prepare final agreement(s)
June 2021 Award by City Council
Summer 2021 Proposition 218 noticing and hearing
July 1, 2022 Commence new services
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 92702 9
Solid Waste Request For Proposal UpdateCITY COUNCIL MEETINGFEBRUARY 16, 2021ITEM 20CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 927021
Contents•Background•Waste Management Agreement•State Mandates•Request for Proposals (RFP)•New Services Included in RFP•RFP & Provider Selection TimelineCITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 927022
Background•Solid waste agreement entered into July 1, 1993, afterRFP process. Amended, extended and restated over time.•Solid waste agreement expires June 30, 2022.•New and ongoing State mandates must be addressed.•RFP was approved by Council on March 17, 2020, andissued on March 24, 2020.•Proposals were received on September 15, 2020, fromfive firms.CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 927023
Waste Management AgreementCITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 927024
Waste Management Agreement•Most recent extension expires June 30, 2022•Negotiated with WM for a second one‐year contractextension, to include remedy for AB 1594 which endsAlternative Daily Cover (ADC) diversion credit.•AB 1594 compliant green waste composting would haveincreased residential rate by $1.90 per unit per montheffective July 1, 2020, with a second increase of $1.50 perunit per month effective July 1, 2021; total of $3.40.•Council chose not to increase rates during a pandemic, soremoved the green waste diversion requirement from theWM agreement.CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 927025
State Mandates•Assembly Bill (AB) 939 ‐ Integrated Waste Management Act (50% diversion mandate by 2000)•Assembly Bill (AB) 341 – Mandatory Commercial Recycling (Includes Multi‐Family)•Assembly Bill (AB) 1826 – Mandatory Organics Recycling (Includes Multi‐Family)•Assembly Bill (AB) 1594 – Green Material Used as Alternative Daily Cover (Ends diversion credit)•Senate Bill (SB) 1383 – Short‐lived Climate Pollutants: Organic Waste Methane Emissions Reductions (requires residential organics collection, lowers threshold for Commercial and Multi‐Family collection, requires enforcement, etc.)CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 927026
Request For ProposalCITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 927027
CITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 927028New Services Included in RFPExpanded bulky item collectionWeekly alley cleanupProgramming to comply with AB 939, AB 341, AB 1826, AB 1594, SB 1383 and future State mandatesCompost giveaways and shredding eventsResidential food waste collectionCurbside used motor oil & filter, and universal waste collection* Sharps disposal*Small battery collection at City facilities*Construction and demolition services option**New to this agreement, services currently provided through other means.
RFP & Provider Selection TimelineDATE ACTIVITYMarch 2020Present RFP to Council for approval; Finalize and release to proposersSeptember 2020 Proposals dueSeptember–December 2020Proposal evaluations and proposerinterviewsFebruary 2021Council selects contractors for negotiationMarch‐May 2021 Negotiate and prepare final agreement(s)June 2021 Award by City CouncilSummer 2021 Proposition 218 noticing and hearingJuly 1, 2022 Commence new servicesCITY OF SANTA ANA, PUBLIC WORKS AGENCY, 20 CIVIC CENTER PLAZA, SANTA ANA, CA 927029