HomeMy WebLinkAboutSAISOFT ENTERPRISES, INC DBA PROCAREER ACADEMYINSURANCE ON FILE
WORK MAY PROCEED A-2023-069-27
UNTII,IN� RAANNCE EXPIRES
CITY CLERK
DATE: AGREEMENT FOR WORKFORCE TRAINING
0 CDRt') THIS SUBAWARD AGREEMENT C '
S Pu/bey $R ("Agreement"), made and entered into this 1 day of October, 2023, by and between the City of Santa Ana, a charter city and municipal
D corporation duly organized and existing under the Constitution and laws of the State of California
co ("CITY") and Saisoft Enterprises, Inc. dba Procareer Academy.
RECITALS:
U
O
A. CITY has been designated a Local Workforce Development Area (LWDA)
under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("WIOA"
or "the Act"), Catalog of Federal Domestic Assistance (CFDA) Number 17.258, 17.278, 17.259
and Federal Award Identification Number (FAIN) AA363092155A6.
B. The State of California has created the LWDA to administer the Act
programs operated by the State of California pursuant to the Act.
C. As a LWDA, CITY is entitled to receive Federal funds to establish programs
to increase the employment, retention and earnings of participants, and increase occupational skills
attainment by participants, and as a result, improve the quality of the workforce, reduce welfare
dependency, and enhance the productivity and competitiveness of the nation. Under WIOA,
participants in need of training services may access career training through a list of state -approved
schools and their training programs.
D. In addition to WIOA, the CITY received funding from the Orange County
Social Services Vocational Training grant funded through the California Work Opportunity and
Responsibility to Kids Act of 1997, which provides monies for the basic needs of families with
children ("CalWORKS" or "SSA"). An important component of CalWORKs allows for the
provision of employment services for parents. Heads of households are provided job training
services to help families upgrade job skills with the ultimate goal of self-sufficiency.
E. The CITY intends to utilize the WIOA and SSA Grant Funds to operate a
Workforce Training Program in which vocational training courses will be made available to
Qualified Participants ("Workforce Training Program"). Qualified Participants are those
individuals that are permitted to participate under the Act and approved to participate under the
City's Workforce Training Program ("Qualified Participants"). Pursuant to the Workforce
Training Program, the CITY desires to contract with public and private organizations, including
employers, who are qualified to participate in the CITY's Workforce Training Program by
providing services to Qualified Participants (each, a "Qualified Contractor").
F. CONTRACTOR is a Qualified Contractor that has been selected as one of
several vendors that qualified to provide workforce training under the Workforce Training
Program.
G. CONTRACTOR represents that it is knowledgeable in its field, and is
willing to provide workforce training services under the Workforce Training Program pursuant to
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applicable Federal and California laws.
H. The CITY and CONTRACTOR (each, a "Party" and jointly, the "Parties")
desire to enter into this Agreement so that CONTRACTOR may receive a subgrant of the proceeds
of the WIOA and/or SSA Grants (hereinafter defined as the "Subgrant") in consideration for
CONTRACTOR's participation in the CITY's WIOA and/or SSA Programs and provision of
services to Qualified Participants upon the request of the CITY.
WHEREFORE, for and in consideration of the respective and mutual covenants
and promises hereinafter contained and made, and subject to all the terms and conditions hereof,
the Parties hereto do hereby agree as follows:
I.
CONTRACTOR'S OBLIGATIONS
A. In compliance with all of the terms and conditions of this Agreement,
CONTRACTOR shall provide the CONTRACTOR's Services, as authorized by the CITY's
Representative. CONTRACTOR represents and warrants that CONTRACTOR's Services to be
provided hereunder shall be performed in a competent, professional and satisfactory manner in
accordance with the CITY's Workforce Training Program.
B. CONTRACTOR agrees to provide benefits to individuals who participate
in the activities and services funded by this Agreement ("Participants") in accordance with the
standards and requirements set forth in this Agreement.
C. CONTRACTOR acknowledges and agrees that CITY shall request that
CONTRACTOR provide the CONTRACTOR's Services on an "as requested" basis and that CITY
does not guaranty a minimum number of Qualified Participants for whom CONTRACTOR's
Services shall be requested and required under this Agreement. CONTRACTOR acknowledges
and agrees that CONTRACTOR shall not commence to provide CONTRACTOR's Services to a
particular Qualified Participant hereunder unless and until CONTRACTOR receives a Notice to
Proceed from the CITY authorizing the provision of CONTRACTOR's Services to that particular
Qualified Participant. CONTRACTOR further acknowledges and agrees that this Agreement and
any request for the provision of services hereunder is nonexclusive and that the CITY may enter
into similar agreements with other entities for the provision of similar services.
D. Time is of the essence in the performance of this Agreement. CONTRACTOR
shall perform and complete all of CONTRACTOR's Services in a timely and expeditious manner.
CONTRACTOR shall not be responsible for delays caused by circumstances beyond its reasonable
control, provided that CONTRACTOR has delivered to the CITY written notice of the cause of
any such delay within ten (10) days of the occurrence of such cause.
E. Scope of Services. On an as -needed basis, and at the sole discretion of CITY,
CONTRACTOR shall perform the services that are described in Exhibit A. The Scope of Services
shall include the CONTRACTOR' proposal or bid, if any, which shall be incorporated herein by
this reference as though fully set forth herein. In the event of any inconsistency between the terms
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of such proposal and this Agreement, the terms of this Agreement shall govern. Specific allocation
of services may be changed at the discretion of the CITY and upon mutual agreement of the Parties.
F. Compliance with Law. CONTRACTOR's Services shall be provided in
accordance with all ordinances, resolutions, statutes, rules, regulations and laws of the CITY and
any Federal, State or local governmental agency of competent jurisdiction.
G. CONTRACTOR shall obtain, at CONTRACTOR's sole cost and expense, such
licenses, permits and approvals as may be required by law for the performance of
CONTRACTOR's Services. CONTRACTOR shall have the sole obligation to pay for any fees,
assessments and taxes, plus applicable penalties and interest, which may be imposed by law and
which arise from or are necessary for the performance of the services required by this Agreement
H. CONTRACTOR shall adhere to all applicable labor standards as required by
the Act ("Labor Standards"),
I. If funding is through WIOA, CONTRACTOR agrees to comply with the
"Complaint Handling Procedures under the WIOA", attached hereto as Exhibit H and
incorporated herein as though fully set forth in 20 CFR 658.411. CONTRACTOR shall advise
applicants, where applicable, and Qualified Participants of their rights to file complaints under the
Act and the procedures for resolution of any complaints. CITY's procedures for handling
complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act
shall be followed and any decision of CITY, the State or the Federal government relating to the
complaint shall be binding and followed by CONTRACTOR. CONTRACTOR, who is an
employer, shall operate a grievance system that incorporates CITY's procedures for resolution of
complaints relating to the terms and conditions of employment; these procedures shall be approved
in writing by CITY.
J. As a condition of this award of financial assistance under the Act to
CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs
or activities funded with funds provided pursuant to the Act, and all agreements or arrangements
to carry out such programs or activities, that it will comply fully with the nondiscrimination and
equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment
Opportunity provisions in Executive Order (E.O.) 11246, as amended by E,O. 11375 and
supplemented by the requirements of 41 CFR Part 60; the Nontraditional Employment for Women
Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation
Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with
Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to
regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The
United States, the State of California and CITY have the right to seek judicial enforcement of this
assurance.
K. CONTRACTOR agrees that no Qualified Participant(s) shall commence
training prior to the approval of funding pursuant to Section 123 of the Act, or the approval of SSA
funding, as applicable.
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L. CONTRACTOR agrees to the following accounting, monitoring, auditing,
and review requirements:
1. CONTRACTOR agrees to maintain such records and submit such
reports, data and information, on the form and containing such information, at such times
as CITY may request or require regarding the performance of CONTRACTOR'S services
or activities, costs or other data, including but not limited to Qualified Participants'
attendance and certifications.
2. CITY, the State of California and the United States government
and/or their representatives shall have access for purposes of monitoring, auditing and
examining of CONTRACTOR'S activities, performance, and Qualified Participants related
to this Agreement. Such agencies or representatives shall also schedule on -site monitoring
at their discretion. Monitoring activities may also include, but are not limited to,
questioning employees and Qualified Participants and entering any premises or onto any
site in which any of the services or activities funded hereunder are conducted or in which
any of the records of CONTRACTOR are kept (2 CFR 200.330). Nothing herein shall be
construed to require access to any privileged or confidential information as set forth in
Federal or state law.
3. In the event CONTRACTOR does not make the above -referenced
documents available within the City of Santa Ana, California, CONTRACTOR agrees to
pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the
location where said records and books of account are maintained.
4. All accounting records and evidence pertaining to all costs of
CONTRACTOR and all documents related to this Agreement shall be kept available at the
location where CONTRACTOR conducted the program, as well as in the County of
Orange, for the duration of this Agreement and thereafter for three (3) years after
completion of an audit. Records which relate to (a) complaints, claims, administrative
proceedings or litigation arising out of the performance of this Agreement, or (b) costs and
expenses of this Agreement to which CITY, the State of California or the United States
Government take exception, shall be retained beyond the three (3) years until resolution of
disposition of such appeals, litigation, claims, or exceptions.
M. Without prejudice to any other section of this Agreement, CONTRACTOR
shall, where applicable, maintain the confidential nature of information provided to it concerning
Qualified Participants in accordance with the requirements of Federal and state law.
Notwithstanding the foregoing, CONTRACTOR agrees to submit to CITY, the State of California
and/or the United States Government or their representatives, all records requested for
administrative purposes, including audits, examinations, monitoring and verification of records
submitted by CONTRACTOR, costs incurred and services rendered hereunder.
N. CONTRACTOR shall not expend funds pursuant to this Agreement to
provide services to any Qualified Participant where costs of training are paid for by any other
person or entity.
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0. If funding is through WIOA, CONTRACTOR shall comply with the
provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget
(OMB) and all other applicable Federal statutes and executive orders and their implementing
regulations, including regulations at 29 CFR Part 97.
P, If funding is through WIOA, CONTRACTOR shall comply with the
requirements of Federal regulations found at 29 CFR Part 93, which provide that no appropriated
funds may be expended by the recipient of a Federal contract, grant, loan or cooperative agreement
to pay any person for influencing or attempting to influence an officer or employee of any agency,
member of Congress or an officer or employee of a member of Congress in connection with
awarding of any Federal contract, the making of any Federal grant or loan, entering into any
cooperative agreement and the extension, renewal, amendment or modification of any Federal
contract, grant, loan or cooperative agreement. CONTRACTOR shall sign a Certification
Regarding Lobbying to that effect in a form as set forth in Exhibit D, attached hereto and by this
reference incorporated herein. CONTRACTOR shall submit said signed Certification to CITY
prior to performing any of its obligations under this Agreement and prior to any obligation arising
on the part of CITY to pay any sums to CONTRACTOR under the terms and conditions of this
Agreement.
Q. CONTRACTOR agrees to provide a drug -free work place and to execute a
Drug Free Workplace Certification as set forth in Exhibit E attached hereto and incorporated
herein by this reference.
R. CONTRACTOR, in accordance with the Child Support Recovery Act of
1992, recognizes and acknowledges the importance of child and family support obligations and
shall fully comply with all state and Federal laws relating to child and family support enforcement,
including, but not limited to: disclosure of information and compliance with earnings assignment
orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the
state Family Code; and, to the best of its knowledge is fully complying with the earnings
assignment orders of all employees and is providing the names of all new employees to the New
Employee Registry maintained by the California Employment Development Department (EDD).
S. CONTRACTOR agrees to comply with all applicable provisions of the Act or
SSA, as applicable, and all applicable Federal regulations, including, but not limited to, the Code
of Federal Regulations, Title 2 -Grants and Agreements, Subtitle A —Office of Management and
Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations.
T. If funding is through WIOA, CONTRACTOR agrees to remain in
compliance with the Certification Regarding Debarment, attached hereto as Exhibit F and
incorporated herein by reference, as required by the regulations implementing Executive Order
12549, Debarment and Suspension, (2 CFR Part 180).
U. If funding is through WIOA, CONTRACTOR agrees to provide priority of
services for veterans and eligible spouses pursuant to 20 CFR Part 1010, and the regulations
implementing priority of service for veterans and eligible spouses in Department of Labor job
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training programs under the Jobs for Veterans Act published at 73 Fed. Reg. 78132 on December
19, 2008.
V. CONTRACTOR acknowledges that the official name for the statewide
system of providing employment and training through the WIOA partnerships, SSA, and various
other local programs is "America's Job Center". To achieve the goals of this Workforce Training
Program, it is important that the public has a quick and easy method to identify that the projects or
programs they are taking part in are part of the "America's Job Center". CONTRACTOR agrees
to place the America's Job Center logo, in accordance with the State of California guidelines for
such use, on all public materials, such as statements, press releases, brochures, advertisements,
reports and other documents describing projects or programs funded in whole or in part with
WIOA or SSA funds. When the America's Job Center logo is used, CONTRACTOR may
accompany it with the following statement, "The (CONTRACTOR) is a proud partner of the
America's Job Center network". CONTRACTOR shall not use the America's Job Center logo in
any manner that would imply that the State of California endorses a commercial product, service
or activity.
II.
CITY'S OBLIGATIONS
A. On July 1, 2023 the CITY was awarded a Department of Labor Workforce
Innovation and Opportunity Act grant of $2,367,690.00 for fiscal year 2023-2024, In addition, on
July 1, 2023, the CITY was awarded an Orange County Social Services Vocational Training grant
through the California Work Opportunity and Responsibility to Kids Act of 1997 in the total
amount of $838,964.00 for fiscal year 2023-2024. A portion of both grants in a total amount not
to exceed $2,500,000.00 shall be available to all Qualified Contractors to provide workforce
training classes for Qualified Participants.
B. If a Qualified Participant chooses to enroll in a course offered by
CONTRACTOR, CITY agrees to pay to CONTRACTOR when, if and to the extent WIOA or
SSA funds are received under the provisions of the applicable grants, in accordance with the
Course Costs attached hereto as Exhibit B and incorporated herein by reference, which may be
amended during the period of this Agreement. Said sum shall be paid with either WIOA or SSA
funds, as determined by the CITY in its sole discretion, after CITY receives invoices submitted by
CONTRACTOR as provided herein.
C. CONTRACTOR has the ability to adjust line item amounts in the Course
Costs with the approval of the Executive Director.
D. CITY agrees to provide for on -site monitoring reviews of the Workforce
Training Program operation at least annually. In addition, monthly desktop reviews of pertinent
information will be conducted.
E. CITY has the right to de -obligate the funds hereunder, and take such funding
back from CONTRACTOR, due to any of the following reasons: (a) lack of performance by
CONTRACTOR; (b) lack of fiscal accountability of CONTRACTOR; or (c) decrease in available
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funding.
III.
COMPENSATION
A. CITY neither warrants nor guarantees any minimum or maximum
compensation to CONTRACTOR under this Agreement. CONTRACTOR shall be paid only for
actual services performed under this Agreement at the rates and charges identified in Exhibit B.
Any compensation payable to CONTRACTOR shall be paid from a portion of the above -
referenced WIOA and/or SSA grants awarded to the CITY in a total amount not to exceed
$2,500,000.00.
B. Payment by CITY shall be made within thirty (30) days following receipt
of proper invoice evidencing work performed, subject to CITY accounting procedures.
IV.
TERM OF AGREEMENT
A. This Agreement shall commence on the date stated above and continue
through June 30, 2027, with a one-year option to renew executable by the CITY in its sole
discretion, unless terminated earlier by either party. The one-year option may be executed, by a
writing executed by the City Manager and the City Attorney.
B. Unless the CITY authorizes an extension, CONTRACTOR must liquidate
all obligations incurred under the Federal award not later than ninety (90) calendar days after the
end date of the period of performance as specified in the terms and conditions of the Federal award,
as applicable.
IV.
INDEPENDENT CONTRACTOR
A. CONTRACTOR shall, during the entire term of this Agreement, be
construed to be an independent contractor and not an employee of the CITY. This Agreement is
not intended nor shall it be construed to create an employer -employee relationship, a joint venture
relationship, or to allow the CITY to exercise discretion or control over the professional manner
in which CONTRACTOR performs the services which are the subject matter of this Agreement;
however, the services to be provided by CONTRACTOR shall be provided in a manner consistent
with all applicable standards and regulations governing such services. CONTRACTOR shall pay
all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes
relating to employees and shall be responsible for all applicable withholding taxes.
V.
WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS
A. CONTRACTOR shall use appropriate funds received from CITY to provide
workers' compensation to all those hired by CONTRACTOR under this Agreement.
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B. CONTRACTOR shall have the right to hire, dismiss, or promote its
employees or contract personnel hired under this Agreement so long as its hiring or dismissal
policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards
Act of 1938, or any other applicable law, and CONTRACTOR maintains itself as an Equal
Opportunity Employer.
VI.
APPLICABLE GUIDELINES
A. The Parties hereto agree that CONTRACTOR shall comply with all
applicable Federal and state laws and regulations, including, but not limited to the Eligible
Training Provider List (ETPL) Policy and Procedures WSD21-03 attached hereto as Exhibit C
and incorporated herein by reference, and general program requirements described in Sections 2
and 116 of the Act, and applicable regulations, and the U, S. Department of Labor guidelines and
regulations, including amendments or revisions made during the terms of this Agreement. Said
applicable laws are hereby incorporated by reference and made part of this Agreement as though
fully set forth herein.
B. CONTRACTOR also assures and certifies that:
1. CONTRACTOR shall comply with Title VII of the Civil Rights Act
of 1964 and in accordance with Title VII of the Act, requiring that no person shall,
on the grounds of race, color, religion, sex, age, handicap or national origin be
excluded from participation in, be denied the benefits of, or be otherwise subjected
to discrimination under this Agreement.
2. CONTRACTOR shall comply with any and all Federal laws
limiting the political activity of employees hired under this Agreement.
3. CONTRACTOR shall comply with the requirements that no
program under the Act shall involve political activities.
4. RECORD INSPECTION. CONTRACTOR shall provide the U.S.
Department of Labor and the Comptroller General, by and through any authorized
representative, as well as the California Workforce Development Board ("WDB")
Administrative Office, access to and the right to examine all records, books, papers
or documents relating to the accounting and use of funds under this Agreement for
a three-year period from and after the effective date of this Agreement.
5. No person with responsibilities in the operation of any program
under the Workforce Training Program shall discriminate with respect to any
Qualified Participant or any application for participation in such program because
of race, creed, color, national origin, sex, political affiliation or beliefs.
6. CONTRACTOR shall maintain appropriate standards for health and
safety in work and training situations.
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7. CONTRACTOR shall comply with general provisions, assurances,
and execute the Assurances and Certifications attached hereto as Exhibit G and
incorporated herein.
8. EQUAL OPPORTUNITY. Any literature distributed by
CONTRACTOR for the purpose of apprising businesses, Qualified Participants, or
the general public of its programs under this Agreement shall state that its programs
are supported by the City of Santa Ana and the Santa Ana Workforce Development
Board, and shall state that the program is an "equal opportunity employer/program"
and that "auxiliary aids and services are available upon request to individuals with
disabilities."
9. Based on the population eligible to be served, or likely to be directly
affected by the program or activity, the services or information may need to be
provided in a language other than English in order to allow such population to be
effectively informed about or able to participate in the program or activity.
Pursuant to 29 CFR 37.35, CONTRACTOR must take reasonable steps to provide
services and information in appropriate languages after considering the scope of the
program or activity, and the size and concentration of the population that needs
services or information in a language other than English.
10. CONTRACTOR certifies that all property, finished or unfinished
documents, data, studies and reports prepared or purchased under this Agreement,
will be disposed of in accordance with the direction of the CITY. In addition, any
tools and/or equipment furnished to the CONTRACTOR by the CITY and/or
purchased by the CONTRACTOR with funds pursuant to this Agreement, will be
limited to use within the activities outlined in this Agreement and will remain the
property of the United States Government and/or CITY. Upon termination of this
Agreement, CONTRACTOR will immediately return such tools and/or equipment
to the CITY or dispose of them in accordance with the direction of the CITY.
11. CONTRACTOR certifies that this Agreement does not provide for
the advancement or aid to any religious sect, church or creed, or sectarian purpose,
nor does it help to support or sustain any school, college, university, hospital or
other institution controlled by any religious creed, church, or sectarian
denomination, as specified by Article XVI, Section 5, of the Constitution of the
State of California, regarding separation of church and state.
12. CLEAN AIR ACT / CLEAN WATER ACT. If the grant hereunder
exceeds $100,000, CONTRACTOR must comply with the Clean Air Act
("CAA")[(42 USC 7401, et seq.]; the Clean Water Act ("CWA") (33 USC 1368);
Executive Order 11738 and United States Environmental Protection Agency
("EPA") regulations (40 CFR Part 35) as any may now exist or be hereafter
amended. Under these laws and regulations, the CONTRACTOR assures that:
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(a) No facility to be utilized in the performance of the proposed grant has been
issued a violation from the EPA under the CAA or CWA;
(b) It will notify CITY prior to award of the receipt of any communication from
the Director, Office of Federal Activities, EPA, indicating that a facility to be
utilized for the grant is under consideration for issuance of a violation under
the CAA or CWA; and,
(c) It will notify the CITY and the EPA about any known violation of the above
laws and regulations.
13. CONTRACTOR agrees to adhere to the following STANDARDS
OF CONDUCT:
(a) General Assurance. Every reasonable course of action will be taken by
CONTRACTOR in order to maintain the integrity of this expenditure of public
funds and to avoid favoritism. This Agreement will be administered in an
impartial manner, free from errors to gain personal, financial, political gain.
CONTRACTOR, its officers and employees, in administering this Agreement,
will avoid situations, which give rise to a suggestion that any decision was
influenced by prejudice, bias, special interest or desire for personal gain,
(b) Employment of Former State or CITY Employees. CONTRACTOR will
ensure that any of its employees who were formerly employed by the State of
California or CITY, in a position that could have enabled such individuals to
impact policy regarding or implementation of programs covered by this
Agreement, will not be assigned to any part or phase of the activities conducted
pursuant to this Agreement for a period of not less than two (2) years following
the termination of such employment.
(c) Conducting Business Involving Relatives. No relative by blood, adoption or
marriage of any executive or employee of CONTRACTOR will receive
favorable treatment when considered for enrollment in programs provided by,
or employment with, CONTRACTOR.
(d) Conducting Business Involving Close Personal Friends and Associates.
Executives and employees of CONTRACTOR will be particularly aware of
the varying degrees of influence that can be exerted by personal friends and
associates and, in administering this Agreement, will exercise due diligence to
avoid situations which give rise to an assertion that favorable treatment is being
granted to friends and associates. When it is in the public interest for
CONTRACTOR to conduct business with a friend or associate of an executive
or employee of CONTRACTOR, an elected official in the area or a voting or
non -voting member of the Local Workforce Development Board (WDB), a
permanent record of the transaction will be retained.
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(e) Avoidance of Conflict of Economic Interest. No executive or employee of
CONTRACTOR elected official in the area, or voting or non -voting member
of a WDB, will solicit or accept money or any other consideration from a third
person, for the performance of an act reimbursed in whole or part by
CONTRACTOR or CITY. Supplies, materials, equipment or services
purchased with Agreement funds will be used solely for purposes asserted or
allowed under this Agreement. No voting member of the WDB will cast a vote
on the provision of services or vote on any matter, which would provide direct
financial benefit to that member or any business or organization that the
member directly represents,
(f) Salary and Bonus Limitations. If CONTRACTOR receives WIOA funds,
CONTRACTOR is required to comply with Federal requirements regarding
the limitations on salary and bonus payments in accordance with Public Law
109-149, Section 503.
VII.
HOLD HARMLESS
CONTRACTOR agrees to defend, and shall indemnify and hold harmless the
CITY, its officers, agents, employees, contractors, special counsel, and representatives from
liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief
arising out of claims for personal injury, including death, and claims for property damage, which
may arise from the negligent operations of the CONTRACTOR, its subcontractors, agents,
employees, or other persons acting on its behalf which relates to the services described in this
Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution,
judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement.
This indemnity and hold harmless agreement applies to all claims for damages, just compensation,
restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the
events referred to in this Section or by reason of the terms of, or effects, arising from this
Agreement. The CONTRACTOR further agrees to indemnify, hold harmless, and pay all costs
for the defense of the CITY, including fees and costs for special counsel to be selected by the
CITY, regarding any action by a third party challenging the validity of this Agreement, or asserting
that personal injury, damages, just compensation, restitution, judicial or equitable relief due to
personal or property rights arises by reason of the terms of, or effects arising from this Agreement.
CITY may make all reasonable decisions with respect to its representation in any legal proceeding.
VIII.
INSURANCE
A. Contractor shall procure and maintain for the duration of the contract
insurance against claims for injuries to persons or damages to property which may arise
from or in connection with the performance of the work hereunder and the results of
that work by the Contractor, his agents, representatives, employees or subcontractors.
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B. MINIMUM SCOPE AND LIMIT OF INSURANCE
Coverage shall be at least as broad as:
Commercial General Liability (CGL): Insurance Services Office Form CG 00 Ol
covering CGL on an "occurrence" basis, including products and completed
operations, property damage, bodily injury and personal & advertising injury with
limits no less than $1,000,000 per occurrence. If a general aggregate limit applies,
either the general aggregate limit shall apply separately to this project/location (ISO
CG 25 03 or 25 04) or the general aggregate limit shall be twice the required
occurrence limit.
• Automobile Liability: Insurance Services Office Form Number CA 0001
covering, Codel (any auto), or if Consultant has no owned autos, Code 8 (hired)
and 9 (non -owned), withlimit no less than $1,000,000 per accident for bodily injury
and property damage. (Not required if CONTRACTOR provides written
verification an automobile is not required to perform services.)
• Workers' Compensation: as required by the State of California, with Statutory
Limits, and Employer's Liability Insurance with limit of no less than $1,000,000
per accident for bodily injury or disease. (Not required if CONTRACTOR provides
written verification it has no employees.)
Professional Liability (Errors and Omissions) Insurance appropriates to the
Consultant's profession, with limit no less than $1,000,000 per occurrence or claim,
$2,000,000 aggregate.
If the Contractor maintains broader coverage and/or higher limits than the
minimums shown above, the Entity requires and shall be entitled to the broader
coverage and/or the higher limits maintained by the contractor. Any available insurance
proceeds in excess of the specified minimum limits of insurance and coverage shall be
available to the Entity.
C. Other Insurance Provisions
The insurance policies are to contain, or be endorsed to contain, the following provisions:
Additional Insured Status
The Entity, its officers, officials, employees, and volunteers are to be covered as additional
insureds on the CGL policy with respect to liability arising out of work or operations performed
by or on behalf of the Contractor including materials, parts, or equipment furnished in connection
with such work or operations. General liability coverage can be provided in the form of an
endorsement to the Contractor's insurance (at least as broad as ISO Form CG 20 10 1185 or if not
available, through the addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 20
37 if a later edition is used).
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Primary Coverage
For any claims related to this contract, the Contractor's insurance coverage shall be primary
coverage at least as broad as ISO CG 20 01 04 13 as respects the Entity, its officers, officials,
employees, and volunteers. Any insurance or self-insurance maintained by the Entity, its officers,
officials, employees, or volunteers shall be excess of the Contractor's insurance and shall not
contribute with it.
Notice of Cancellation
Each insurance policy required above shall provide that coverage shall not be
canceled, except with notice to the Entity.
Waiver of Subrogation
Contractor hereby grants to Entity a waiver of any right to subrogation which any insurer
of said Contractor may acquire against the Entity by virtue of the payment of any loss under such
insurance. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver
of subrogation, but this provision applies regardless of whether or not the Entity has received a
waiver of subrogation endorsement from the insurer.
Self -Insured Retentions
Self -insured retentions must be declared to and approved by the Entity. The
Entity may require the Contractor to purchase coverage with a lower retention or
provide proof of ability to pay losses and related investigations, claim administration,
and defense expenses within the retention. The policy language shall provide, or be
endorsed to provide, that the self -insured retention may be satisfied by either the named
insured or Entity.
Acceptability of Insurers
Insurance is to be placed with insurers authorized to conduct business in the state with a
current A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the Entity.
Claims Made Policies (note — should be applicable only to professional liability, see below)
If any of the required policies provide claims -made coverage:
1. The Retroactive Date must be shown, and must be before the date of the
contract or thebeginning of contract work.
2. Insurance must be maintained and evidence of insurance must be provided
for at least five (S) years after completion of the contract of work.
3. If coverage is canceled or non -renewed, and not replaced with another
claims -made policy form with a Retroactive Date prior to the contract
effective date, the Contractormust purchase "extended reporting" coverage
for a minimum of five (S) years after completion of work.
Page 13 of 19
Verification of Coverage
Contractor shall furnish the Entity with original Certificates of Insurance
including all required amendatory endorsements (or copies of the applicable policy
language effecting coverage requiredby this clause) and a copy of the Declarations and
Endorsement Page of the CGL policy listing allpolicy endorsements to Entity before
work begins. However, failure to obtain the required documents prior to the work
beginning shall not waive the Contractor's obligation to provide them.
The Entity reserves the right to require complete, certified copies of all required
insurance policies,including endorsements required by these specifications, at any
time.
Special Risks or Circumstances
Entity reserves the right to modify these requirements, including limits, based
on the nature of therisk, prior experience, insurer, coverage, or other special
circumstances.
IX.
CORPORATESTATUS
CONTRACTOR shall be in good standing, without suspension by the California
Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate
status or suspension shall be reported immediately to CITY.
X.
ASSIGNABILITY
None of the duties of, or work to be performed by, CONTRACTOR under this Agreement
shall be subcontracted or assigned to any agency, consultant, or person without the prior written
consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate
to this Agreement to CITY. If receiving WIOA funds, CONTRACTOR acknowledges and agrees
that it must follow procurement regulations for contractors (2 CFR 200,317). No subcontract or
assignment shall terminate or alter the legal obligations of CONTRACTOR pursuant to this
Agreement.
XI.
LAWS GOVERNING THIS AGREEMENT
A. In its performance under this Agreement, CONTRACTOR shall fully comply with
the requirements of the following, whether or not otherwise referred to in this Agreement:
1. If receiving WIOA funds, the Act and all applicable Federal statutes, regulations,
policies, procedures and directives, including but not limited to, 2 CFR 200 and 20 CFR.
Parts 651 and 654
Page 14 of 19
2. All applicable State statutes, regulations, policies, procedures and directives;
3. All applicable CITY policies, procedures and directives;
4. All applicable local ordinances and requirements, including use permits and licensing;
5. Court orders applicable to its operation; and,
6. The terms and conditions of this Agreement.
If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply
with such or will notify CITY after enactment or modification that it cannot so comply. CITY
may thereupon terminate this Agreement, if necessary.
XII.
EXCLUSIVITY AND AMENDMENT OF AGREEMENT
This Agreement, together with attachments hereto, represents the complete and exclusive
statement between the CITY and CONTRACTOR, and supersedes any and all other agreements,
oral or written, between the Parties. In the event of a conflict between the terms of this Agreement
and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not
be modified except by written instrument signed by the CITY and by an authorized representative
of CONTRACTOR. The Parties agree that any terms or conditions of any purchase order or other
instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not
.bind or obligate CONTRACTOR or the CITY. Each party to this Agreement acknowledges that
no representations, inducements, promises or agreements, orally or otherwise, have been made by
any party, or anyone acting on behalf of any party, which is not embodied herein.
XIII.
FRAUD
CONTRACTOR shall immediately report to CITY all instances and facts concerning
possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this
Agreement.
XIV.
CONTINGENCY OF FUNDS
CONTRACTOR acknowledges that approval of and funding for this Agreement is
contingent upon State approval, and WIOA and/or SSA funds received or obligated from the State
of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY
shall immediately notify CONTRACTOR. Within twenty (20) days of receipt of such notice,
CONTRACTOR shall modify or cease operations as directed by CITY and negotiate necessary
modification to this Agreement and/or reimbursement of costs incurred hereunder.
XV.
Page 15 of 19
TERMINATION
A. This Agreement may be terminated by either party at its sole discretion, upon thirty
(30) days written notice to the other party. Notice shall be deemed served on the date of mailing.
However, CONTRACTOR may not terminate this Agreement if undue hardship will result to any
Qualified Participant.
B. In the event CONTRACTOR defaults by failing to fulfill all or any of its obligations
hereunder, CITY may declare a default and termination of this Agreement by written notice to
CONTRACTOR, which default and termination shall be effective on a date stated in the notice which
is to be not less than ten (10) days after certified mailing or personal service of such notice, unless
such default is cured before the effective date of termination stated in such notice. If terminated for
cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result
of the termination thereof, including the payment of money, except for payment for approved
expenses incurred for services satisfactorily and timely performed prior to the mailing or service of
the notice of termination, and except for reimbursement of (1) any payments made for services not
subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in
obtaining substitute performance.
XVI.
DISPUTES
A. Except as otherwise provided in this Agreement, any dispute concerning any
question arising under this Agreement shall be decided by CITY. In such a case, CITY shall
reduce its decision to writing and mail or otherwise furnish a copy thereof to CONTRACTOR.
The decision of the CITY shall be final and conclusive unless within thirty (30) calendar days from
the mailing or delivery of such copy, CITY receives from CONTRACTOR written request to
appeal said decision.
B. If receiving WIOA funds, procedures governing the appeal shall be prescribed by
CITY and/or the State of California in accordance with the Act and all corresponding regulations
and OMB circulars. Pending final disposition of the appeal, CONTRACTOR shall act in
accordance with CITY's decision unless the dispute involves a change order.
XVII.
BREACH - SANCTIONS
A. If, through any cause, CONTRACTOR violates any of the terms and conditions of
this Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR
pursuant to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report
makes disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay
CITY all amounts due CITY as a result of CONTRACTOR's violation. For any such failures or
violations, CITY shall also have the right at its sole discretion to either: (1) discontinue program
support until such time as CONTRACTOR fulfills its obligations or remedies all violations of this
Agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY
Page 16 of 19
due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written
notice CONTRACTOR has failed to repay same or a repayment schedule has not been made;
and/or (3) terminate this Agreement by giving written notice to CONTRACTOR of such
termination in accordance the Notices provision in Paragraph XVIII herein below.
XVIII.
NOTICES
All notices, reports and correspondence between the Parties hereto respecting this
Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed
as follows:
CITY: City of Santa Ana
Manager, WDB Administrative Office
P.O. Box 1988 (M-76)
Santa Ana, CA 92702
CLERK: Clerk of the City Council
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Fax (714) 647-6956
CONTRACTOR: Procareer Academy
11133 1" Ave
Whittier, CA 90603
Phone: (562) 698-8301
Email: info@procareer.org
XX.
VALIDITY
The invalidity in whole or in part of any provision of this Agreement shall not void or affect
the validity of any other provision of this Agreement.
Page 17 of 19
XXI.
MISCELLANEOUS PROVISIONS
A. Each undersigned represents and warrants that its signature herein below has the power,
authority and right to bind their respective Parties to each of the terms of this Agreement, and shall
indemnify CITY fully, including reasonable costs and attorney's fees, for any injuries or damages to
CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.
B. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set
forth in the body of this Agreement.
{Signatures on following page}
Page 18 of 19
A-2023-069-27
IN WITNESS WHEREOF, the Parties hereto have executed this Agreement the date and year first
above -written.
ATTEST:
APPROVED AS TO FORM:
Sonia R. Carvalho
City Attorney
l
By:�Ada4(3� Get 4 u
Andrea Garcia -Miller
Assistant City Attorney
RECOMMENDED FOR APPROVAL:
Michael L. Garcia
Executive Director
Community Development Agency
Ke_I A
By: 4�—
Steven A. Mendoza
Acting City Manager
"CONTRACTOR"
Bv: '
Name: AK Thakore
Title: President
Tax ID #: 82-4761007
Page 19 of 19
EXHIBIT A & B
Scope of Service & Course Cost
PROCAREER ACADEMY
CATALOG
January 12023 — December 312023
11133 1st Avenue
Whittier, CA 90603
(562)698-8301
Website: www.procareer.org
E-mail: info@procareer.org
Hours of Operation: Sam - 5pm
Updated 091323
GraduationRequirements.........................................................................................................................................................30
ChangingPrograms..................................................................................................................................................................31
FinalExam and License...........................................................................................................................................................31
Rationalefor the Percentages used for the different major areas.............................................................................................31
Controlled Substance, Alcohol and Drug Abuse Policy...........................................................................................................32
GeneralTerms and Conditions.................................................................................................................................................33
Procareer Academy Policy and Procedures on Equal Opportunity and Non-Discrimination..................................................34
ACADEMICPROGRAMS.........................................................................................................................................................36
NursingAssistant Program.......................................................................................................................................................36
NursingAssistant Program (Hybrid)........................................................................................................................................45
CompTiaNetwork+..................................................................................................................................................................55
CompTiaServer+......................................................................................................................................................................57
CompTiaSecurity+...................................................................................................................................................................60
Microsoft Windows Server Administration..............................................................................................................................62
Microsoft SQL Server Server Database Administration..........................................................................................................65
FullStack Software Developer.................................................................................................................................................68
PythonProgramming................................................................................................................................................................70
CiscoCertified Network Associate..........................................................................................................................................73
ProjectManagement.................................................................................................................................................................76
Cloud Computing with Amazon Web Services........................................................................................................................78
CloudComputing......................................................................................................................................................................79
Configuring Cisco Network Devices........................................................................................................................................80
MySQLDatabase......................................................................................................................................................................82
DataScience Developer............................................................................................................................................................83
Certified Information Systems Security Professional...............................................................................................................84
PenetrationTesting with Kali Linux.........................................................................................................................................87
Microsoft Azure Infrastructure Solutions.................................................................................................................................88
Cybersecurityand Ethical Hacking..........................................................................................................................................89
VMWareAdministration..........................................................................................................................................................90
TableauSoftware......................................................................................................................................................................92
lavascriptProgramming...........................................................................................................................................................93
Automatedtesting with Selenium.............................................................................................................................................94
Full -stack Development Bootcamp..........................................................................................................................................95
ProdigyCoding Bootcamp.......................................................................................................................................................99
Data Science and Machine Learning Bootcamp.....................................................................................................................103
TechnologySales Program.....................................................................................................................................................107
SCHEDULE OF TUITION AND FEES................................................................................................................I.................111
RECEIPTOF CATALOG........................................................................................................................................................114
NOTICEOF CANCELLATION..............................................................................................................................................115
Updated 091323
for use by the students and faculty. Reference materials are housed at the main school location. In
addition, the school is able to provide students and faculty with access and instruction to online reference
materials such as the directory of open access journals and online research sites. Students and faculty may
access materials from nearby public libraries such as the Whittier City and County libraries
(://ww3y,publielibraries.com/califomia.htm). Instructions on how to access online reference materials and
using the public library systems is available at the above libraries. Additional access to learning material
can be coordinated through the school office.
Class Location
In person classes will be held at: It 133 1st Avenue, Whittier, CA 90603.
Institution Mission, Purpose and Objectives
Procareer Academy's mission is to offer individuals the highest quality of education and training in the
Information Technology and Allied Healthcare fields to empower them with skills to pursue successful
careers. We are committed to preparing students with knowledge and skills to obtain entry level
employment in the fields of Allied Health and Information Technology.
We seek to provide the students with a strong foundation necessary to continue the Allied Healthcare and
Information Technology career ladder through the implementation for our curriculum that embodies class
participation, team building through group discussion, collaboration and skills demonstration. The
School's courses of study are tailored to teach basic knowledge and demonstrative ability necessary for
employment.
The target student population is primarily geared towards, but not limited to adult returning students in
need ofjob training. Adult is defined as someone over the age of 18 years old,
Goals and Objectives:
• To provide educational opportunities to individuals seeking quality instruction and training.
To create an environment conducive to the promotion of the individual's level through quality
education and training.
• To acquire and retrain duly qualified faculty who are effective in the classroom and/or clinical
setting,
• To assist students to develop professional attitudes and awareness of contemporary business
practices.
• To assist graduates in finding satisfying job opportunities
• To empower students by preparing them for rewarding careers.
Administration Staff and Faculty
CEO, COO, CAO
Updated 091323
Anirudh Kumar Thakore, MS
degree and employment experience qualify him for these positions.
All Faculty members are selected according to their individual skills and academic background within
specific areas of knowledge and experience. They are experienced instructors who are skilled at
stimulating and developing a professional attitude with their students. All instructors have a minimum of
three years of experience, education and training in the subject area they are teaching and participate in
professional growth and development courses in their field. All faculty members meet or exceed the
qualifications specified in 5 CCR 71720.
Disclosures
Procareer Academy is non-sectarian and does not discriminate with regard to race, creed, color, national
origin, age, sex, disability or marital status in any of its academic program activities, employment
practices, or admissions policies. This policy applies to hiring of all positions and admission of all
students. Procareer Academy complies with the provisions of Title 1 of the Civil Rights Act of 1964 and
1974, the Rehabilitation Act of 1973, the Americans with Disabilities Act and all amendments therein.
As a prospective student, you are encouraged to review this Catalog and the School Performance Fact
Sheet, which must be provided to you prior to signing an enrollment agreement. These documents contain
important policies and performance data for this institution. This institution is required to have you sign
and date the information included in the School Performance Fact Sheet relating to completion rates,
placement rates, license examination passage rates, and salaries or wages, prior to signing an enrollment
agreement.
Prospective students are encouraged to visit the physical facilities of the School and to discuss personal
educational and occupational plans with School personnel prior to enrolling or signing enrollment
agreements.
Prospective students or the public may view the school catalog and the school performance fact sheet by
going to our website at www.procareer.org. In the school website, you can also find the link to the BPPE's
Internet web site. The school catalog is updated at least once a year or whenever changes to school
policies, programs or procedures take place. Annual updates may be made by the use of supplements or
inserts accompanying the catalog. If changes in educational programs, educational services, procedures,
or policies required to be included in the catalog by statute or regulation are implemented before the
issuance of the annually updated catalog, those changes shall be reflected at the time they are made in
supplements or inserts accompanying this catalog. It is the policy of the school to always provide a copy
of the latest school catalog either in writing or electronically on the school's website to all prospective
students.
Any questions a student may have regarding this catalog that have not been satisfactorily answered by the
institution may be directed to the Bureau for Private Postsecondary Education at 1747 North Market
Blvd., Suite 225. Sacramento, CA 95834, www.bppe.ca.gov, toll -free telephone number (888) 370-7589
or by fax (916) 263-1897. A student or any member of the public may file a complaint about this
institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 toll -free or by
completing a complaint form, which can be obtained on the bureau's internet web site www.bppe.ca.gov.
Updated 091323
institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you
must pay the state -imposed assessment for the STRF, or it must be paid on your behalf, if you are a
student in an educational program, who is a California resident, or are enrolled in a residency program,
and prepay all or part of your tuition.
You are not eligible for protection from the STRF and you are not required to pay the STRF assessment,
if you are not a California resident, or are not enrolled in a residency program.
It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or
any other information that documents the amount paid to the school, Questions regarding the STRF may
be directed to the Bureau for Private Postsecondary Education, 1747 North Market Blvd., Suite 225,
Sacramento, CA 95834, (916) 431-6959 or (888) 370-7589.
To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid
tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of
any of the following;
1. The institution, a location of the institution, or an educational program offered by the institution was
closed or discontinued, and you did not choose to participate in a teach -out plan approved by the Bureau
or did not complete a chosen teach -out plan approved by the Bureau.
2. You were enrolled at an institution or a location of the institution within the 120 day period before the
closure of the institution or location of the institution, or were enrolled in an educational program within
the 1.20 day period before the program was discontinued.
3. You were enrolled at an institution or a location of the institution more than 120 days before the closure
of the institution or location of the institution, in an educational program offered by the institution as to
which the Bureau determined there was a significant decline in the quality or value of the program more
than 120 days before closure.
4. The institution has been ordered to pay a refund by the Bureau but has failed to do so.
5. The institution has failed to pay or reimburse loan proceeds under a federal student loan program as
required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition
and other costs.
6. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based
on a violation of this chapter by an institution or representative of an institution, but have been unable to
collect the award from the institution.
7. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have
an invoice for services rendered and evidence of the cancellation of the student loan or loans.
To qualify for STRF reimbursement, the application must be received within four (4) years from the date
of the action or event that made the student eligible for recovery from STRF.
A student whose loan is revived by a loan holder or debt collector after a period of non -collection may, at
any time, file a written application for recovery from STRF for the debt that would have otherwise been
eligible for recovery. If it has been more than four (4) years since the action or event that made the student
eligible, the student must have filed a written application for recovery within the original four (4) year
period, unless the period has been extended by another act of law.
Updated 091323 9
Institutional Policies
Admission Policy
Applicants must be 18 years of age and, at a minimum, have a reasonable prospect of completing the
program. The school reserves the right to refuse service to anyone.
Admissions Procedure
Admissions Requirements are based upon the student's ability to meet the requirements of his/her chosen
occupational goal. Strong motivations to learn and a desire to pursue a career are important
considerations. The enrollment of applicants who have satisfied the admissions requirements, will be on a
first come, first serve basis. Should there be more applicants than space available, the remaining
applicants will be placed on a waiting list for the next available class
Prospective students should contact Procareer Academy to set up an appointment with an Admissions
Representative to receive information about the School, its curriculum, and admission policies. The
representative will give a tour of the campus, provide detailed information of the School's programs and
policies, discuss the applicant's qualifications, and assist him/her in determining the best way to meet
his/her career objectives. The applicant will complete an application that includes personal, educational,
and employment history, and the area of occupational interest. The facility tour includes an explanation of
what is presented in each classroom and review of course equipment and materials. Following the tour,
the admission test is administered. The test is evaluated and graded; and results are discussed in detail
with each applicant.
Each applicant is advised to determine his/her aptitude for the desired occupation. A recommendation is
then made regarding the general and specific courses needed to achieve the desired goals. If a
determination is made that the applicant is eligible for admission, the enrollment and application forms
are completed.
As part of the admission procedure, applicants must:
o Complete and submit an Application Form
c Provide copies of social security card and valid driver's license
o Attend a New Student Orientation.
o Complete, sign, an Enrollment Agreement and Performance Fact Sheet.
o Sign documents acknowledging receipt of disclosure forms.
o Pay a Registration Fee of $150.00.
o For Nursing Assistant Program, meet the required health status (Physical Exam, Negative TB Test
and other program specific requirements) as validated by a physician before acceptance into the
program.
Student Parking
Student parking is available. Procareer Academy is not responsible for parking violations, property theft,
and property damage. The school has access to a parking lot with 60 spaces and 2 handicapped parking
spaces at the building.
Updated 091323 11
Assignments and Grading
For the Distance programs offered by Procareer Academy, the institution will provide its response or
evaluation within five business days of receipt of student assignments, lessons, or projects,
Computer Hardware and Software Requirements
You need an Internet connection and a computer/laptop with a webeam, microphone and speakers to
attend class. While it is possible to attend class using your phone, for best experience, we highly
recommend that you use a computer or a tablet. The school uses Google Meet to conduct its synchronous
programs, which in turn requires the students to have their own individual Gmail IDs. The Gmail ID is
then authorized to the Google Meet virtual classroom for the duration of the class. Students have to abide
by the school's password creation policy which mirrors Google's password policy (at least 8 characters, at
least one upper case letter, one lower case letter, one number and one special character).
Instructor Availability Policy
Due to the inherent nature of the synchronous programs, all student questions will be answered live. In
case students have inquiries outside of class hours, they can reach the instructors and/or the school by
email. For the Online Nursing Assistant program, the response timeframe is the next business day,
Makeup Policy
For the Online Nursing Assistant program, the makeup classes will be done synchronously, live via
Google Meet (and not recorded). The Class coordinator will send login information to the students of the
missed classes which will include the link to the Google Meet Classroom. The students' Gmail ID will be
authorized to join the Google Meet classroom. The students are supposed to join the live, instructor -led
makeup class at the designated time by clicking the link.
Equipment Failure Policy
For all programs other than Nursing Assistant Program:
The school understands that equipment failure (power, hardware, software failure or loss of Internet
connectivity) may occur with the student's or the teacher's equipment. In the event of equipment failure:
a. At the student's end: The student shall notify the teacher and school by phone or email. The student
shall make effort to rectify the failure at the earliest possible time. The student shall make up any missed
hours.
b. At the teacher's end: The school will notify by putting up an update in the Class Google Drive Student
Resources folder and/or notify by email. Any missed hours will be made up as extra instruction hours.
For Nursing Assistant Program:
The Admissions Director will notify students by email in the event of an equipment failure. Additionally,
the school will notify students via email and phone calls in the event of the primary platform's failure and
the Admissions Director will email the lesson plans, Powerpoint slides and tests to the students.
Updated 091323 13
8. Always click on the Google Meet Tab in order to get access to the Google Meet control buttons
for turning your camera on/off, muting and unmuting yourself, to start/stop sharing your screen
and to view the attendee list and access the chat window. These buttons are visible ONLY when
you are in the Google Meet Tab.
9. Make sure you see only one tab with the dot. Else your teacher is seeing multiple pictures of you.
1 O.In Google Meet, use the Chat feature to send in your questions or to provide feedback to the
teacher. The teacher will periodically check the chat messages and respond. If the teacher is in the
middle of a lecture, she may wait till the end to check chat messages.
I I.To have an orderly flow during the class, wait till the teacher is ready to listen to you speak. Wait
till the teacher acknowledges that she is ready for you to unmute yourself and start speaking,
12.Cell phone use (talking and texting) is strictly prohibited during class.
13.Rude, disrespectful, unprofessional or disruptive behavior will not be tolerated. Students will be
dropped from class for such behavior,
14.If students are found arguing or fighting during class, it is considered unprofessional behavior. All
of them will be dropped from the class immediately and an inquiry will be conducted by the
school.
15.If you are involved in an incident and a Police report is filed, it is your responsibility to produce
that report to the school within 48 hours of the incident. The incident report will be added to your
file and will become a permanent record.
16.Attending class while in bed or in a drive through or any such unprofessional behavior will cause
an immediate dismissal from the class.
I TIf you are using your phone as the primary device to attend class, be sure to charge it the day/night
before class. That way, even if there is a power cut, you can still attend class. Furthermore, charge
it during your break times as needed.
18.The school is not responsible if any student shares their personal contact information with other
students. You are doing so at your own risk.
Grading Format (all programs other than Nursing Assistant Program)
A = Excellent
B = Good
C = Satisfactory
A = Poor
F = Failing
I = Incomplete
W=Withdrawal from Module
Updated 091323 15
90%-
100%
80%
- 89%
70%
- 79%
65%
- 69%
00%
- 64%
00%
No Grade Assigned
Bureau for Private Postsecondary Education (BPPE)
1747 North Market Blvd., Suite 225. Sacramento, CA 95834
Telephone 916 431-6959 Fax 916. 263-1897. Toll Free: (888) 370-7589
Full Time Student Status
Certain programs offered by Procareer Academy are considered as full time programs. Students attending
class 20 hours per week are considered full time students,
Academic Year Definition
The academic year for programs less than 24 semester credit hours is 32 weeks. The academic year for
programs with at least 24 semester credit hours is 36 weeks (48 if beyond 2 semesters).
Classes Schedule
Monday thru Sunday Morning Class 8:00 — 6:30 P.M.
Monday thru Saturday Evening class 6:00 - 10:00 P.M.
Check the available schedule for your program, prior to enrolling.
Cancellation, Withdrawal and Refund Policy
Student's right to cancel (Residential Programs)
You have the right to cancel your agreement for a program of instruction, without any penalty or
obligations, through attendance at the first class session or the seventh calendar day after enrollment,
whichever is later. After the end of the cancellation period, you also have the right to stop school at any
time; and you have the right to receive a pro rata refund if you have completed 60 percent or less of the
scheduled hours in your program through the last day of attendance. After completion of 60% or more of
the program, the school earns 100% of the tuition. Cancellation may occur when the student provides a
written notice of cancellation at the following address: 11133 1st Avenue, Whittier, CA 90603. This can
be done by mail or by hand delivery.
The written notice of cancellation, if sent by mail, is effective when deposited in the mail properly
addressed with proper postage. The written notice of cancellation need not take any particular form and,
however expressed, it is effective if it shows that the student no longer wishes to be bound by the
Enrollment Agreement.
If the Enrollment Agreement is cancelled the school will refund the student any money he/she paid, less a
registration or administration fee not to exceed $150.00 within 45 days after the notice of cancellation is
received.
Student's right to cancel (Distance Pro rg ams)
This institution offers distance educational programs where the instruction is not offered in real time. The
Institution shall transmit the first lesson and any materials to any student within seven days after the
institution accepts the student for admission.
Updated 091323 17
multiplied by the number of hours scheduled to attend, prior to withdrawal. For the purpose of
determining when the refund must be paid, the student shall be deemed to have withdrawn at the end of
three (3) consecutive weeks. If the student has completed more than 60% of the period of attendance for
which the student was charged, the tuition is considered earned and the student will receive no refund.
If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to
the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the
loan. Any amount of the refund in excess of the unpaid balance of the loan shall be first used to repay any
student financial aid programs from which the student received benefits, in proportion to the amount of
the benefits received, and any remaining amount shall be paid to the student. If the student has received
federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal
student financial aid program funds.
Withdrawal from the program Distance Programs)
You may withdraw from the school at any time and receive a pro rata refund if you have completed 60
percent or less of the scheduled days in the current payment period in your program through the last day
of attendance. The refund will be less a registration or administration fee not to exceed $150.00, and less
any deduction for books and materials. A refund will be made within 45 days of withdrawal.
For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn
from a program of instruction when any of the following occurs:
❑ The student notifies the institution of the student's withdrawal or as of the date of the student's
withdrawal, whichever is later.
Ll The institution terminates the student's enrollment for failure to maintain satisfactory progress; failure
to abide by the rules and regulations of the institution; and/or failure to meet financial obligations to the
School.
For the purpose of determining the amount of the refund, the date of the student's withdrawal shall be
deemed the last date of recorded attendance. The amount owed equals the hourly charge for the program
(total institutional charge, minus non-refundable fees, divided by the number of hours in the program),
multiplied by the number of hours scheduled to attend, prior to withdrawal, For distance education
students scheduled days is based on a five day week, which does not include Saturday or Sunday, or any
defined holiday as enumerated in Section 6700 of the California Government Code (specific holidays
published in the catalog).
If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to
the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the
loan. Any amount of the refund in excess of the unpaid balance of the loan shall be first used to repay any
student financial aid programs from which the student received benefits, in proportion to the amount of
the benefits received, and any remaining amount shall be paid to the student. If the student has received
federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal
student financial aid program funds.
Refund Policy
For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn
Updated 091323 19
2) The resulting number is multiplied by the tuition charged.
3) Tuition charged is the accrued hours multiplied by hourly charge.
4) The amount owed by the student is the tuition charged plus equipment/books plus the $150.00
registration fee.
5) The refund would be any amount in excess of the figure calculated in #4.
Tuition
$4,800
Books
$150
Registration Fee
$150
Total Program Cost
$5,100
Hours Attended / Total Instruction Hours (200/600)
33%
Total Earned (4800 x 33%)
$1,600
Total Cost ($1,600 +$150 + $150)
$1,900
Refund Amount ($5,100 - $1,900)
$3,200
Example 2. In the above example if the student withdraws after attending 361 hours (greater than 60% of
the program length), the refund would be zero,
Holiday Schedule
Procareer Academy observes the following holidays
New Year's Day and Day after
Martin Luther King's Day
President's Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day
January I and 2
31 Monday in January
31 Monday in February
Last Monday in May
July 4
111 Monday in September
2"d Monday in October
Last Thursday in November
Last Friday in November
December 25
Students will be on Winter Break beginning Christmas through New Year. Procareer Academy reserves
the right to modify this schedule with reasonable advance notice to students.
Dress Policy
Professional dress is recommended at all times. Procareer Academy's Professional Dress Policy was
established in order to enable our students to become comfortable with the type of apparel expected by the
majority of employers who hire our graduates. This policy is part of Procareer Academy's expectations for
graduation.
The standard of dress is designed to ensure maximum comfort and uniformity in appearance. Apparel
worn should be clean, neat and appropriate to classroom and clinical setting. Students in attire that is
unbecoming of the standards of dress for healthcare professionals will be dismissed from class and will
not be allowed remain for clinical practice. Normal standards of professional attire apply to all students
and unconventional clothing is not permitted at the School. The dress code is as follows:
Updated 091323 21
7. Failure to pay tuition (or any other charges) when due.
8. Breach of Institution enrollment agreement.
9. Cheating.
10. Falsifying Institute records.
11. Carrying a concealed or potentially dangerous weapon.
12. Disorderly conduct, which interferes with the learning process of any other student,
instructor, or the general progress of the class.
13. Instigation and/or participation in rebellious activities against the School and/or its
student(s).
14. Solicitation which reflects unfavorably upon the School and/or its students.
15. Vandalism of School property.
16. Any form of gang related activity including but not limited to: flashing of gang signs,
wearing of gang colors/attire, etc.
17. Fighting (physical or verbal)
18. Verbal confrontation with any employee and or student and/or violent behavior
19. Failure to comply with federal software piracy statutes forbidding the copying of licensed
computer programs
Disciplinary action may include, but not limited to, a verbal or written warning, probation, suspension, or
dismissal. A student dismissed for unsatisfactory or unprofessional conduct may request re -admittance
into his or her program by following the procedure set forth under reinstatement as noted in this catalog.
Any student who is given the opportunity for re -admittance shall attend a mandatory intake meeting to
discuss his/her responsibilities towards learning and following all the course requirements to ensure a
successful outcome. Any student who has been unenrolled (dropped) from the class twice will not be
readmitted.
Eating in Classrooms
Eating and/or drinking are not permitted in classrooms. Unfortunately, due to the necessity of maintain a
professional learning environment that respects the rights of all students, children are not permitted on the
school premises.
Attendance Policy for Nursing Assistant Program:
Nursing Assistant Program students must meet the requirements of 60 hours of Theory and 100 hours of
Clinical instruction. Maximum allowed theory and clinical absences are 12 hours each, which have to be
made up for the student to graduate. If the student exceeds the maximum allowed hours, they shall repeat
the entire class, Excused absences include documented health and emergency reasons. All other absences
are considered unexcused absences.
Attendance Policy for all other programs:
Students are expected to attend all classes and clinical learning experiences, The student must adhere to
Attendance Policy; specifically policies related to make up hours..
Punctual attendance is required at all class sessions.
Updated 091323 23
Certified Nurse Assistant Students: Due to the required specific hours of theory and clinical training by
the California Department of Health Services for certification as a Nurse Assistant, each student must
complete the minimum required hours of training. It must meet or exceed the California Department of
Health services minimum standards. Excessive absences may result in probation, suspension, or
termination.
Excused Absence
Excused absences are not automatic. Your instructor monitors and provides all attendance to the Student
Services department. Vacations are not considered excused. The School will not tolerate abuse with this
policy. It was implemented for that student who has unusual or unforeseen problems. However, you must
still maintain the minimum cumulative grade point average.
Tardiness
The institution places upon its students the same demands that an employer will place upon them as
employees. Students are expected to be on time for each class session. A student is considered tardy for
class if he/she ARRIVES LATER THAN 15 MINUTES AFTER THE SCHEDULED START OF
CLASS. A tardy student will be marked daily as being tardy. Any combination of three (3) documented
tardies will be considered as one (1) absence.
Leaving Early
The institution places upon its students the same demands that an employer will place upon them as
employees. Students are expected to remain in class for the entire session. A student is considered
leaving early from class if he/she LEAVES EARLIER THAN 15 MINUTES PRIOR TO THE CLOSE
OF CLASS. The Instructor should be notified prior to being dismissed early from class. A student
leaving early from class will be marked daily as leaving early, Any combination of three (3) documented
early departures will be considered as one (1) absence,
Cutting Classes
Cutting of classes will be considered unexcused absences
Leave of Absence Policy
If a "Leave of Absence" is required, a student must submit in writing to the Student Service Department,
the basis of the request, expected return date and the initial date of request with the student's signature.
This does not automatically reflect the School's approval. A Leave of Absence may be limited to a
specified amount of days (NOT TO EXCEED 60 DAYS), Only one Leave of Absence will be granted for
a student during any 12-month enrollment period. If the student's leave of absence is NOT approved, the
student will be considered to have withdrawn from the School,
If the Leave of Absence is approved, the student may return prior to or at the end of the Leave of Absence
and resume training without paying additional tuition. Students requesting Leave of Absences must
understand that upon return, a revised course completion date will be established, which will delay their
graduation date.
Updated 091323 25
Re -enrollment
Any student who wishes to re -enroll in the same program should first submit a letter to the
School Director explaining the reason for initial withdrawal and reasons to re -enroll,
Any student who re -enrolls must sign a new enrollment agreement at the prevailing tuition.
This procedure is for a "Seven Day Cancellation" as well as program cancellations or terminations.
All outstanding balance due to program cancellations/terminations must be paid in full,
Any credit given for prior training will be determined on a case -by -case basis by the School Director.
Institute payments received will be credited to the applicable program. The remaining credit balances will
be transferred to the new program. The School at its sole discretion will determine the student's re -
enrollment. A change from one program to another is not considered re -enrolled additional information on
course changes can be found in this catalog under Changes in Program. based on each individual's
financial assistance packaging, it is important that all financial obligations are discussed prior to re
enrolling.
Suspension and Dismissal
Procareer Academy reserves the right to suspend or dismiss any student whose attendance, professional
conduct, or academic performance which does not meet the School's standards and/or who fails to abide
by the rules and regulations. Any student who has been suspended or dismissed may appeal the action by
following the student appeal procedures outlined in this catalog.
Satisfactory Academic Progress Policy (all programs except Nursing Assistant Program)
In addition to completion of time frames, to be making satisfactory academic progress, each student must
maintain a cumulative minimum grade point average of B 80% or better. For determining satisfactory
progress, a progress report is given to the student at the end of each module or course. A student
achieving a cumulative grade point average below a grade of `B or 80%" at the time of evaluation will be
placed on academic probation. The Academic Probation will be removed upon the successful completion
of the deficiencies that lead to it. Any student dismissed for failure to meet the academic requirements of
the institute, may appeal the dismissal by following the student appeals procedure outlined in this catalog.
Grading Format (all programs except Nursing Assistant Program)
A = Excellent
B = Good
C = Satisfactory
P/F= Pass/Fail
D = Poor
F = Failing
I = Incomplete
W=Withdrawal from Module
90%- 100%
80%- 89%
70% - 79%
Credit/No Credit Assigned
65% - 69%
00% - 64%
00%
No Grade Assigned
If a student withdraws from a course before the completion of a module, the student will receive a W for
that module. If the student returns to the Institute all course work graded "I" (Incomplete) may be
successfully completed within a 30-day period or training may be interrupted. If the student returns to the
Updated 091323 27
administrators The requesting prior student shall be notified of the Reinstatement Review within 30 days
following the decision of the School Director.
Graduation Requirements
Students will receive the appropriate completion certificate or Diploma if the following requirements
have been met:
1 All required courses in the student's program have been satisfactorily completed and the
final examination has been passed.
2 A minimum grade of 80% has been earned.
3 Financial obligations due Procareer Academy have been satisfied in full for the tuition and
fees.
4 Requirements for administrative departments have been completed satisfactorily.
Changing Programs
At times, a student may wish to change his chosen career goal. The School reserves the right to allow or
disallowed a transfer from one program to another offered at this School. For this transfer, the student
will sign an addendum to the original contract. The student will be charged for the appropriate time used
for the prior program and be charged the additional fees for the new program as the published regulations
allow.
The process for this program change will be as follows: Notify the Admission Office, Business Office and
Student Services prior to the change. Instructors will not make the decision to transfer a student as this
effect the student's financial status.
Final Exam and License
Nurse Assistant students, upon successfully completion of the course will be eligible to apply for the
certification test given by the State. After taking the final exam and passing it to receive a certification as
a Certified Nurse Assistant with the testing site, the student will be issued a transcript, and diploma, if
tuition is paid in full to the Institute. The State CNA certification exam is not given by the School, but
by the Regional Testing Center. The school cannot guarantee the State CNA certification.
ertified Nurse Assistant Students When the student has completed the Certified Nurse Assistant
program she/he can take the State certification exam with Regional Testing Center. Upon passing the
State Certification Exam the California Department of Health Services will issue a Certified Nurse
Assistant certification. The CNA Certification is mandatory to work in a long term care facility.
Rationale for the Percentages used for the different major areas
Theory Performance Evaluation
Major Areas and Rationale:
50% Theory Tests:
Emphasis placed on various instructional objectives to indicate the degree the students' theoretical
Updated 091323 29
Assistance with drug and Alcohol Abuse Counseling
Penalties for the Abuse of Alcohol or Drugs
Rehabilitation Programs
The following are local and national agencies that provide assistance to employees, students, and their
families:
Drug Information Hot Lines:
National College on Drug Abuse (800) 662-HELP
(800) 843-4971
National Clearinghouse for Drug Information (800) 729-6686
As stated above, students and employees are subject to immediate termination for violation of this rule. In
addition, persons distributing drugs to employees or students will be referred to the authorities and
charges of drug distribution will be pressed by the School. Each student is required to read and sign a
statement concerning this policy.
Penalty for possession and/or use of controlled substances and alcohol abuse vary with specific
jurisdictions and are at the discretion of the judge in specific cases. For first time convictions of the use
of a controlled substance or alcohol abuse, offenders will be referred to a rehabilitation/education
program. However, state and/or federal law provide penalty guidelines for drug trafficking or
selling/providing alcohol to anyone under 21.
General Terms and Conditions
No applicant shall be rejected from admission to the School the basis of age, race, color, sex, disability or
national origin nor be subjected to discrimination of any kind base on the above. For information
regarding non-discrimination issues or to resolve complaints, contact the School Director of
designee.
The School does not and cannot guarantee employment nor level of income or wage rate to any student or
graduate. However, placement assistance will be provided in the form of referrals to potential
employers, resume preparation, training on job seeking skills and interview techniques.
All instructional equipment for the course selected will be furnished by the School. There are, however,
required books and materials that are to be paid by you. The cost of medical or other
examinations, if required, is to be paid by the student.
Diplomas, certificates signifying satisfactory completion will be issued after the completion of the entire
program. Students will be tested/evaluated on classroom (lecture). The student must achieve the
cumulative grade point average (GPA) as stated in the catalog in order to graduate and receive the
Diploma or certificate.
The School reserves the right to postpone training in the event of Acts of God, labor disputes, equipment
failure, etc, for a maximum of 30 days. Students will be duly notified by phone, e-mail, or letter.
All course schedules are subject to change in starting and completion dates. Students will be duly
notified. Students will be offered the opportunity to consent" as provided by law.
Updated 091323 31
services are available upon request to individuals with disabilities.
It is also the school's policy to provide reasonable accommodations when appropriate to individuals with
disabilities, individuals observing religious practices and students or employees who have pregnancy or
childbirth -related medical conditions. On an as needed basis, the school allows the use of mobility
assistive devices such as wheelchairs or crutches. No extra charges will be imposed on students and
employees requesting reasonable accommodations.
Any complaints related to the Equal Opportunity policy shall be directed to the School Director at 562-
698-8301. (Dial 711, to initiate a call from any telephone, anywhere in the United States, without having
to dial the ten -digit access number).
Updated 091323 33
Total 60
Program Description:
Module 1: Introductions to Health Care
During this module, the student learns of the role and responsibility of the Certified Nurse Assistant. An
overview of Title 22, division 5, California Code of Regulations. The requirements for nurse assistant
certification, professionalism, ethics and confidentiality are reviewed.
Module 2: Patient Rights
In this module, the student learns communications, defense mechanisms, social cultural factors, attitudes
toward illness and health care and family interaction. The student is instructed in the patients' right as
specified in Title 22, California Code of Regulations section 72527 and in sections 1599.1, 1599.2, and
1599.3 of the Health and Safety Code and in Title 42 Code of Federal Regulations Part 483, Sections
483.10, 483,12, 483.13, and 483.15.
Module 3: Communication/Interpersonal Skills
The student will learn communication and defense mechanism skills when working with the Patient and
the health care team. The student will be introduced to soci cultural factors, attitudes of illness and
health care in the community and family interactions.
Module 4: Prevention/Management of Catastrophic & Unusual Occurrence
During this module, the student will learn emergency procedures, general safety rules, fire and disaster
plans, the roles and procedures for Nurse Assistants, and patient safety,
Module 5: Body Mechanics
In this module, the student learns of the basic rules of body mechanics, proper transfer techniques,
ambulation, the proper use of body mechanics and positioning techniques,
Module 6: Medical & Surgical Asepsis
The student will learn about Micro-organisms, the procedure of universal precautions used for infection
control including methods to handle patients, and all materials that are soiled with body fluids from
patients. The principles of asepsis and methods prescribed shall be designed to reduce risk of
transmission of potentially infectious etiologic agents from patient to patient and between patients and
health care workers.
Module 7: Weights and Measures
The student will use the metric system in measuring accurately the intake and output and fluid balance,
fluid intake, fluid output, forcing and restricting fluids. Measuring resident's height and weight in the bed
Updated 091323 35
disease/disorders including signs and symptoms.
Module 14: Rehabilitative Nursing
During this module, the student learns the importance of promoting patient potential, devices and
equipment used in patient care, ADLs, Family interactions, complications of inactivity, ambulation and
range of motion exercises, assistive devices to assist the resident to assist with their activities of daily
living.
Module 15: Observation and Charting
The student learns observation of patients and reporting responsibilities, patient care plans, patient care
documentation, legal issues of charting, in depth medical terminology for observation and charting.
Introduction to medical terminologies.
Module 16: Death & Dying
During this module, the student learns the stages of grief, the emotional and spiritual needs of the patient
and family, rights of the dying patient, signs of approaching death, monitoring of the patient, and post
mortem care.
Module 17: Abuse
During this module, the student learns about prevention of patient/resident abuse. The module focusses on
the nurse assistant's role in preventing, recognizing, and reporting instances of patient/resident abuse.
Attendance Rules:
The following attendance rules are specific to the Nursing Assistant Program and supersede all
attendance and leave of absence rules written elsewhere in the catalog.
1. Late Rule: Arriving more than 10 minutes late is considered an absence. Leaving early is
considered an absence.
2. You are expected to log in ten minutes before class starts to ensure that your systems are working
correctly.
1. Attendance Rule 1: You are required to complete 60 hours of Theory and 100 hours of
Clinicals to graduate in the class. The maximum number of hours you may miss and make
up are 12 for Theory and 12 for Clinicals. If at the end of the class you have not met the
minimum required Theory and Clinical hours, you will have to repeat the entire class. You
are not allowed to mix and match hours attended across different classes. If you are a grant,
government or a scholarship funded student, you will have to reapply for new funding to
repeat the class. You cannot repeat the class under the same funding. Any refund is sent
back to the funding office.
2. Attendance Rule 2: If you are excessively absent in class and are significantly behind in your
Updated 091323 37
the requirements of the CNA program. If your other life obligations are preventing you from
devoting the time needed to the CNA class, please unenroll from the program and take it in the
future, after you have sorted out your situation. If you are a grant funded student, you will have to
re -apply for the government funding and your approval at that time is subject to available funding.
CNA Skills Instruction Protocols at the Nursing FacilitX
1. You will have to do your Skills homework of memorizing the skills steps and watching the videos
BEFORE you come in on the weekends for skills practice.
2. You will be divided into groups of five students per group. At any point your Skills instructor will
be working with one group while the others are assigned as assistants to the CNAs on the floor.
3. Your job is to assist the floor CNAs with the following tasks. You are expected to perform the
following tasks from the first day at the site:
4. Make unoccupied bed (Staff CNA presence not required). Assist with making an occupied bed but
shall not do it alone (CNA presence is required), Assist with Diaper change (CNA presence is
required), Assist with bed bath but shall not do it alone. (CNA presence is required), Put away
dirty laundry and replace with clean laundry. Pass meal trays and put away finished meal trays
5. Answer call lights. If you can do the task (eg take away the meal tray), do it yourself. If the task is
outside your scope as a CNA student, make sure you hand it over to your CNA.
6. As you are signed off on new skills, you will be performing those skills in addition to the ones
listed above. This includes new tasks such as taking vitals, measuring urine output, offering
bedpan, etc. YOU WILL NOT PERFORM ANY SKILL FOR WHICH YOU ARE NOT YET
SIGNED OFF, IF YOUR CNA ASKS YOU TO PERFORM ANY SKILL THAT YOU ARE
NOT YET SIGNED OFF ON, POLITELY LET THE CNA AND YOUR TEACHER KNOW
AND SHE WILL TAKE IT UP WITH THE CHARGE NURSE OR THE DON. THIS IS BEING
DONE TO PROTECT THE FACILITY AND YOU FROM CDPH COMPLAINTS AND
INQUIRY.
7. UNDER NO CIRCUMSTANCES SHOULD YOU EVER PERFORM THE FOLLOWING
TASKS (WITH OR WITHOUT CNA PRESENT): ASSIST CNA IN THE SHOWER. YOU
SHALL NOT ENTER THE SHOWER AREA. During the time the CNA is showering the
resident, you can only do these tasks: get the room ready, make the bed, put away dirty linen,
bring in fresh towels and clothes, etc.
8. IF YOUR CNA ASKS YOU FOR HELP WITH SHOWER, POLITELY LET THE CNA AND
YOUR TEACHER KNOW AND SHE WILL TAKE IT UP WITH THE CHARGE NURSE OR
THE DON, THIS IS BEING DONE TO PROTECT THE FACILITY AND YOU FROM CDPH
Updated 091323 39
23. Any violations of the above protocols will result in immediate dismissal from the class.
Important Clinical Skills Information:
1. On Clinical Skills days: WEAR SCRUBS & NON-SKID SHOES, NO CROCS SHOES,
NO LONG NAILS, NO DANGLING JEWELRY, HAIR IN A BUN & TATTOOS
COVERED. If not, you will be sent home.
3. You must wear your ID badge and bring the equipment (Gait Belt, BP Cuff and
Stethoscope) to the skills facility. Else you will be sent home.
4. Before your in -person skills start, you must obtain the following. Otherwise, you WILL
NOT be allowed to come in for Clinicals.
1. Live Scan,
2. CPR,
3. NSO Student Insurance,
4. Physical exam and
5. TB Test.
Weekly Skills Demonstration Timetable
Week 1: Opening and Closing Procedures, Handwashing (#1), Donning and removing PPE (#8),
Measuring Pulse (46), Respiration (0)
Week 2: Measure Weight (#14), Feeds client (#10), Knee High Elastic Stocking (#2), Foot Care (419),
Mouth Care (#20), Denture care (#5)
Week 3: Measure Urinary Output (#13), Blood pressure (#23), Position on side (#17), Dress patient with
affected right arm (0), Ambulate patient (#3),
Week 4: Assist with bedpan (44), Passive Range of Motion Shoulder (#16) and Knee/Ankle (#15)
Modified bed bath (911),
Week 5: Perineal Care (421), Catheter care (#18), Transfer from bed to wheelchair (#22)
Weeks 6 and 7: Floor duty and Open practice
Final Exam and State Certificate:
Minimum Academic requirements to graduate and grading format
These minimum academic requirements are specific to the Nurse Assistant Program and supersede all
other requirements mentioned elsewhere in the catalog. In order to graduate from the program, throughout
the course, you need to maintain at least 90% in all Theory module tests and final exam. A score of 90%
or above overall is an A grade. Additionally, you need to perform successful return demonstrations of all
CNA skills as outlined in the skills notes provided to you. The teacher will determine whether you have
Updated 091323 41
Nursing Assistant Program (Hybrid)
Classes are conducted: 4-10 hours a day, Mondays through Sundays, depending on the schedule chosen.
The course takes five -seven weeks to complete, depending on the schedule chosen.
Program Description:
This 160 Hour Allied Health program requires five to seven weeks of training, depending on the schedule
chosen. The required hours of training includes hours specified by the California Department of Public
Health / Licensing and Certification Section. This program meets the minimum requirements to prepare a
student for a then CNA scope of practice.
Factors out of the school's control:
Announced class end date is tentative and may be delayed due to sickness and/or unavailability of the
teacher. Skills Facility may be changed part way through the class if the facility becomes unavailable. The
school will do its best to find an alternative facility, This may delay the class completion date.
Program Obiocti ives:
This program is designed to provide a student with extensive instruction in allied Health Aide, career
development as well as preparing the student for the Nurse Assistant Certification testing by the Regional
Testing Center for Certification.
Graduates will be qualified for entry level positions as Nursing Assistants (SOC Code 31-1131)
Education Modality — Description of Faculty -student interaction
Our Live, instructor -led online based education modality is designed to use the latest educational aids to
deliver a highly interactive learning experience. The theory lessons are delivered live online in real time
using Google Meet whereas the Clinical Skills training is conducted in person at approved facilities. In
Google Meet, the teacher and students gather in a virtual classroom and see and hear each other on live
video and the students can talk to the teacher to get their questions answered in real time. If the student
has further questions, she can email them to the instructor who will respond within a maximum of three
business days, mostly within the same day. In addition to the text book, the teacher may provide
additional hand-outs and documents on Google Drive designated for the class.
Here is a detailed description of the interactive teaching methodology achieved by using Google Meet:
• Teacher explains a new concept and students watch the instructor's screen and listen to the teacher
through their computer speakers.
• Teacher does a demonstration or shows an example.
• Students talk to the teacher using their microphones and ask questions.
• Students do any assigned online exercises on their computers.
• Teacher reviews solution by displaying his/her screen.
During exercises, the teacher is able to see the student's computer to provide one -on- one assistance to
help the student work through a solution. Students do not need to purchase the online classroom software
Updated 091323 43
During this module, the student will learn emergency procedures, general safety rules, fire and disaster
plans, the roles and procedures for Nurse Assistants, and patient safety.
Module 5: Body Mechanics
In this module, the student learns of the basic rules of body mechanics, proper transfer techniques,
ambulation, the proper use of body mechanics and positioning techniques.
Module G: Medical & Surgical Asepsis
The student will learn about Micro-organisms, the procedure of universal precautions used for infection
control including methods to handle patients, and all materials that are soiled with body fluids from
patients. The principles of asepsis and methods prescribed shall be designed to reduce risk of
transmission of potentially infectious etiologic agents from patient to patient and between patients and
health care workers.
Module 7: Weights and Measures
The student will use the metric system in measuring accurately the intake and output and fluid balance,
fluid intake, fluid output, forcing and restricting fluids. Measuring resident's height and weight in the bed
or upright scale. The student will learn to understand the Metric system, by weight, length and liquid
volume. The student will also learn military time i.e. a twenty-four (24) hour clock.
Module 8: Patient Care Skills
During this module, the student learns the proper procedure for bathing patients and medicinal baths,
dressing and undressing oral hygiene with their own teeth, dentures or to unconscious residents, hair care
combing and shampooing nail care, shaving. The assistance with prosthetic devices, skin care including
Decubitus ulcers, elimination needs, bowel and bladder retraining, weights and measuring the patient.
Module 9: Patient Care Procedures
During this module, the student learns how to collect specimens, including stool, urine and sputum.
Students learn to care for patients with tubing to include but not limited to gastric, oxygen, urinary, and
intravenous (IV). (This care does not include inserting, suctioning or changing the tubes). Student also
learns meaning of intake and output (I&O), bed making, cleansing enemas, laxative suppositories,
admission, transfer and discharge, bandages and non -sterile dry dressings, application of non -legend
topical ointments to intact skin surfaces.
Module 10: Vital Signs
The student will learn the purpose of Vital factors affecting the vital signs, Normal ranges, methods of
measuring the temperature, pulse and respiration and blood pressure... Learn abnormalities of vital sign
and, recording the pr
proper documentation.
Module 11 Nutrition
Updated 091323 45
attendance and leave of absence rules written elsewhere in the catalog.
1. Late Rule: Arriving more than 10 minutes late is considered an absence. Leaving early is
considered an absence.
2. You are expected to log in ten minutes before class starts to ensure that your systems are working
correctly.
3. Attendance Rule 1: You are required to complete 60 hours of Theory and 100 hours of
Clinicals to graduate in the class. The maximum number of hours you may miss and make
up are 12 for Theory and 12 for Clinicals. If at the end of the class you have not met the
minimum required Theory and Clinical hours, you will have to repeat the entire class. You
are not allowed to mix and match hours attended across different classes. If you are a grant,
government or a scholarship funded student, you will have to reapply for new funding to
repeat the class. You cannot repeat the class under the same funding. Any refund is sent
back to the funding office.
4. Attendance Rule 2: If you are excessively absent in class and are significantly behind in your
learning, you will be asked to repeat the class. If the hours missed are too high and cannot be
made up in the ongoing class, you will be asked to repeat the entire class or dropped from
the program. This is solely at the school's discretion. Absence is only allowed for medical
emergencies and must be justified by a doctor's note. However, all missed hours still need to be
made up.
5. Attendance Rule 3: On skills practice days, if you are not actively participating in the class
and are only an observer, you will be marked absent.
6. Attendance Rule 4: Attendance during the first week is mandatory. A student missing any of
these days will be asked to repeat the entire course.
7. Attendance Rule 5: Keep your camera on at all times. The teacher needs to see you in person
in the class. This is a State of California requirement. If you are not visible on camera, you
will be marked absent. If you are doing ANY activity other than active, engaged learning
(e.g. walking, jogging, sleeping, lying in bed, working, dog -walking, driving, cooking,
laundry etc), you will be marked absent. During skills practice, if you are simply observing
and not actively participating and presenting, you will be marked absent.
8. If the school has to bring in the Skills teacher on a Saturday or Sunday to help you finish
your make up hours AFTER the scheduled class is completed, it will cost you $200 per
student per day, because make up hours are NOT covered by your regular class fee. There is
no guarantee that the teacher or the facility will be available for you to complete the class,
even if you are able to make the payment. The maximum number of Clinical hours you are
Updated 091323 47
listed above. This includes new tasks such as taking vitals, measuring urine output, offering
bedpan, etc. YOU WILL NOT PERFORM ANY SKILL FOR WHICH YOU ARE NOT YET
SIGNED OFF. IF YOUR CNA ASKS YOU TO PERFORM ANY SKILL THAT YOU ARE
NOT YET SIGNED OFF ON, POLITELY LET THE CNA AND YOUR TEACHER KNOW
AND SHE WILL TAKE IT UP WITH THE CHARGE NURSE OR THE DON. THIS IS BEING
DONE TO PROTECT THE FACILITY AND YOU FROM CDPH COMPLAINTS AND
INQUIRY.
30. UNDER NO CIRCUMSTANCES SHOULD YOU EVER PERFORM THE FOLLOWING
TASKS (WITH OR WITHOUT CNA PRESENT): ASSIST CNA IN THE SHOWER. YOU
SHALL NOT ENTER THE SHOWER AREA, During the time the CNA is showering the
resident, you can only do these tasks: get the room ready, make the bed, put away dirty linen,
bring in fresh towels and clothes, etc.
31. IF YOUR CNA ASKS YOU FOR HELP WITH SHOWER, POLITELY LET THE CNA AND
YOUR TEACHER KNOW AND SHE WILL TAKE IT UP WITH THE CHARGE NURSE OR
THE DON. THIS IS BEING DONE TO PROTECT THE FACILITY AND YOU FROM CDPH
COMPLAINTS AND INQUIRY.
32, You will not loiter around on the floor or collect in groups and start talking. There is ALWAYS
something to do on the floor. Offer your help to others.
33. You will not be on the phone texting and talking during your work hours. You can ONLY do that
during your break times.
34. You shall not excuse yourself from the floor and disappear. If you need to excuse yourself to use
the restroom or handle an emergency you will notify your assigned CNA and your instructor.
Unapproved absences from the floor may lead to dismissal from the CNA class.
35. Morning huddle: 8am to 815am. Evening huddle 4:15pm - 4:30pm. You are NOT dismissed till
you meet at the end of the day with your teacher.
36. Break Times: 10:30am to 10:40am (Morning Break), 12pm - Ipm (Lunch Break) and 3:00pm to
310pm (Afternoon Break).
37. All break times and lunch time are strictly monitored. No lates after breaks. If you are late after
your breaks, you will be marked absent for the rest of the day and you will have to make up the
hours,
38. You will leave all meeting rooms, patient rooms cleaner than you find them. ALL of you are
responsible for cleaning up after yourselves. If there is any place left unkempt or dirty, ALL of
you will be held equally responsible and will have to make up the hours.
39. The facility parking lot has a speed limit of 5MPH because there are elderly residents on walkers
and wheelchairs. If you are found speeding, you will be terminated from class. There are cameras
Updated 091323 49
Week 2: Measure Weight (#14), Feeds client (#10), Knee High Elastic Stocking (#2), Foot Care (#19),
Mouth Care (#20), Denture care (45)
Week 3: Measure Urinary Output (#13), Blood pressure (#23), Position on side (#17), Dress patient with
affected right arm (0), Ambulate patient (0),
Week 4: Assist with bedpan (#4), Passive Range of Motion Shoulder (#16) and Knee/Ankle (#15)
Modified bed bath (411),
Week 5: Perineal Care (#21), Catheter care (#18), Transfer from bed to wheelchair (#22)
Weeks 6 and 7: Floor duty and Open practice
Minimum Academic reauirements to eraduate and eradint format
These minimum academic requirements are specific to the Nurse Assistant Program and supersede all
other requirements mentioned elsewhere in the catalog. In order to graduate from the program, throughout
the course, you need to maintain at least 90% in all Theory module tests and final exam. A score of 90%
or above overall is an A grade. Additionally, you need to perform successful return demonstrations of all
CNA skills as outlined in the skills notes provided to you. The teacher will determine whether you have
demonstrated successfully or not, per CDPH standards. The teacher's decision is final and binding. Upon
meeting these passing criteria you will be given the signed original 283B and be eligible to apply for the
certification test given by the Regional Testing Center. If you do not meet all the passing criteria, your
ending grade in the course will be "F" and you will have to repeat the entire course. CDPH regulations do
not allow a student to complete the course in parts across different classes. If you are a government,
scholarship or grant funded student, you will have to reapply for new funding to repeat the class. Per the
terms of the funding approval, the student shall not repeat the class under the same funding. Any refund
due is sent back to the funding office.
Licensing requirements: At least 16 years of age, valid picture ID and Social Security card; Live Scan
(Background fingerprint clearance), TB vaccine or X-ray clearance; and complete this CNA program.
After taking the certification test and passing to receive a certification as a Certified Nurse Assistant with
the Regional Testing Center test site, the student will be issued a transcript, and diploma, if tuition is paid
in full to the School. The certification test is not given by the school, but by the Regional Testing
Center. The school cannot guarantee certification.
Equipment Failure Policy: The Admissions Director will notify students by email in the event of an
equipment failure. Additionally, the school will notify students via email and phone calls in the event of
Google Drive, the primary platform's failure. The Admissions Director will email the lesson plans,
Powerpoint slides and tests to the students in case of equipment failure.
Course and Program Fees
FOR ALL COURSES/PROGRAMS: ALL SERVICES, SUPPLIES, AND ITEMS EXCEPT
TUITION ARE NON-REFUNDABLE.
$150.00 Registration (Non-refundable)
Updated 091323 51
CompTia Network+
Program length: 40 hours (4 hours a day, two days a week for 5 weeks)
Instruction method: Distance
Program Description: In this Certificate course, participants will learn how to support, troubleshoot, and
configure, and manage both wired and wireless networks. This program also covers mobile, cloud,
virtualization technologies, and critical security concepts needed for IT professionals who intend to work
as Network Administrators.
Learning Objectives:
At the completion of this program the student will be able to:
*Design and implement functional networks
*Configure, manage, and maintain essential network devices
•Use devices such as switches and routers to segment network traffic and create resilient networks
•Identify benefits and drawbacks of existing network configurations
•Implement network security, standards, and protocols
•Troubleshoot network problems
• Support the creation of virtualized networks
Occupational Objectives: Successful graduates will be employable as Network Support professionals.
(SOC Code 15-1244)
Detailed Syllabus:
Topologies and Infrastructure (8 hours):
Topologies and the OSI Model
Ethernet
Hubs, Bridges, and Switches
Infrastructure and Design
Addressing and Routing (8 hours):
Internet Protocol
IPv4 Addressing
IPv6 Addressing
Routing
Troubleshooting and Management (8 hours):
Transport Protocols
Name Resolution
Troubleshooting
Applications and Services
Management and Monitoring
Cloud and Virtualization
Updated 091323 53
CompTia Server+
Program length: 40 hours (4 hours a day, two days a week for 5 weeks)
Instruction method: Distance
Program Description: In this Certificate course, participants will learn the skills to work as Server
Administrators in data Schools or cloud environments. Candidates will master the following concepts:
• Virtualization
• Storage
*Security
'Troubleshooting
Learning Objectives:
How to size server hardware components
How to operate a virtualization platform
How to install and configure operating systems
How to administer servers both locally and remotely
How to perform maintenance tasks
Hard disk specifications and interfaces
How to configure RAID
Storage capacity considerations
The differences and similarities of physical security methods and concepts
Techniques for applying server hardening
Network security systems and protocols
How to manage cabling
How to configure logical and physical network interfaces
Disaster recovery sites, continuity practices, and backup and recovery methods
How to troubleshoot hardware, software, network, and security issues
Occupational Objectives: Successful graduates will be employable as Network Support professionals.
(SOC Code 15-1244)
Detailed Syllabus:
Managing Server Hardware (4 hours):
Server Components
Server Power
Server Cooling
Asset Management
Installing a Server (4 hours):
Prepare an Installation Plan
Prepare the Server Hardware
Set Up the Server Hardware
Install an Operating System
Updated 09023 55
Troubleshoot Storage Issues
Troubleshoot Security Issues
Textbook: CompTIA Server+ Certification All -in -One Exam Guide — Daniel Lechance (ISBN-13: 978-
1259838033)
Updated 091323 57
Security Design (8 hours):
Secure Protocols and Services
Secure Remote Access
Secure Systems Design
Secure Mobile Device Services
Secure Virtualization and Cloud Services
Risk Management (8 hours):
Forensics
Disaster Recovery and Resiliency
Risk Management
Secure Application Development
Organizational Security
Textbook: CompTIA Security+ Certification All -in -One Exam Guide — Wm. Arthur Conklin et al (ISBN-
13: 978-1260019322)
Updated 091323 59
Configuring sharing in Windows Server 2016
Implementing Storage Spaces and Data Deduplication
Implementing Storage Spaces
Managing Storage Spaces
Implementing Data Deduplication
Installing and configuring Hyper-V and virtual machines
Students will learn the following topics:
Overview of Hyper-V
Installing Hyper-V
Configuring storage on Hyper-V host servers
Configuring networking on Hyper-V host servers
Configuring Hyper-V virtual machines
Managing virtual machines
Deploying and managing Windows and Hyper-V containers
Overview of containers in Windows Server 2016
Deploying Windows Server and Hyper-V containers
Installing, configuring, and managing containers by using Docker
Overview of high availability and disaster recovery
Defining levels of availability
Planning high availability and disaster recovery solutions with Hyper-V virtual machinesBacking up and
restoring by using Windows Server Backup
High availability with failover clustering in Windows Server 2016
Implementing failover clustering
Planning a failover cluster
Creating and configuring a new failover cluster
Maintaining a failover cluster
Troubleshooting a failover cluster
Implementing site high availability with stretch clustering
Implementing failover clustering with Windows Server 2016 Hyper-V
Overview of the integration of Hyper-V Server 2016 with failover clustering
Implementing Hyper-V VMs on failover clusters
Key features for VMs in a clustered environment
Implementing Network Load Balancing
Overview of NLB
Configuring an NLB cluster
Planning an NLB implementation
Creating and managing deployment images
Introduction to deployment images
Updated 091323 61
Microsoft SQL Server Server Database Administration
Program length: 40 hours (4 hours a day, two days a week for 5 weeks)
Instruction method: Distance
Program Description: In this Certificate course, participants will learn to administer and maintain SQL
Server databases with the knowledge and skills to administer a SQL server database infrastructure.
Additionally, they will learn to support applications that deliver content from SQL Server databases. It
will prepare the students to work as Database Administrators in the IT Industry and equip them to take
the Microsoft 70-764 certification exam.
Learning Objectives:
*After completing this course, students will be able to:
*Authenticate and authorize users
'Assign server and database roles
*Authorize users to access resources
*Protect data with encryption and auditing
*Describe recovery models and backup strategies
*Backup SQL Server databases
*Restore SQL Server databases
•Automate database management
Configure security for the SQL Server agent
*Manage alerts and notifications
*Managing SQL Server using PowerShell
•Trace access to SQL Server
*Monitor a SQL Server infrastructure
•Troubleshoot a SQL Server infrastructure
•Import and export data
Occupational Objectives: Successful graduates will be employable as Database Administration
professionals. (SOC Code 15-1242)
Detailed Syllabus:
SQL Server Security
Authenticating Connections to SQL Server
Authorizing Logins to Connect to databases
Authorization Across Servers
Partially Contained Databases
Assigning Server and Database Roles
Working with server roles
Working with Fixed Database Roles
Assigning User -Defined Database Roles
Updated 091323 63
Administer and Maintain SQL Server with PowerShell
Managing Azure SQL Databases using PowerShell
Montitoring SQL Server with Extended events
Extended Events Core Concepts
Working with Extended Events
Monitoring activity
Capturing and Managing Performance Data
Analyzing Collected Performance Data
SQL Server Utility
Troubleshooting SQL Server
A Trouble Shooting Methodology for SQL Server
Resolving Service Related Issues
Resolving Connectivity and Log -in issues
Importing and Exporting Data
Transferring Data to and from SQL Server
Importing and Exporting Table Data
Using bcp and BULK INSERT to Import Data
Deploying and Upgrading Data -Tier Application
Textbook: Administering a SQL Database Infrastructure: Exam 70-764 — Victor Isakov (ISBN-13: 978-
1509303830)
Updated 091323 65
Algorithms::
Searching, sorting, depth first search, breadth first search, topological sort and minimum spanning
trees
Module 4: Front-end web development
• Comprehensive Front end web development:
Javascript programming, HTML, CSS, React and Bootstrap. Dynamic website development
Module 5: Back -end web development
• Comprehensive Back end web development:
Databases, MySQL, MongoDB
Containers, Kubernetes, Microservices and Serverless Functions
Module 6: DevOps Management
• Using Git for code management, DevOps, Docker
Maintain quality, availability, and security in cloud infrastructure
Deploying on Cloud platforms (AWS, Azure, Google Cloud)
Textbooks:
Java How to Program, Early Objects — Deitel (ISBN-13: 978-0134743356)
Modern Full -Stack Development (ISBN-13: 978-1484257371). Supplemental online class
notes/lectures/hand-outs may be provided as required.
Updated 091323 67
*basic concepts: interpreting and the interpreter, compilation and the compiler, language elements, lexis,
syntax and semantics, Python keywords, instructions, indenting
*literals: Boolean, integer, floating-point numbers, scientific notation, strings
*operators: unary and binary, priorities and binding
•numeric operators: ** * / %//+—
•bitwise operators: _ & ^ I «»
*string operators: * +
*Boolean operators: not and or
*relational operators ( __ !_ > >_ < <_ ), building complex Boolean expressions
*assignments and shortcut operators
•accuracy of floating-point numbers
•basic input and output: inputo, printo, into, float(), stro functions
•formatting print() output with end= and sep= arguments
•conditional statements: if, if -else, if-elif, if-elif-else
•the pass instruction
*simple lists: constructing vectors, indexing and slicing, the lend function
•simple strings: constructing, assigning, indexing, slicing comparing, immutability
•building loops: while, for, ranged, in, iterating through sequences
*expanding loops: while -else, for -else, nesting loops and conditional statements
*controlling loop execution: break, continue
Module 2: Data Aggregates (10 hours)
• strings in detail: ASCII, UNICODE, UTF-8, immutability, escaping using the \ character, quotes
and apostrophes inside strings, multiline strings, copying vs. cloning, advanced slicing, string vs.
string, string vs. non -string, basic string methods (uppero, lowerd, isxxxo, capitalized, splito,
joino, etc.) and functions (lend, chro, ordo), escape characters
• lists in detail: indexing, slicing, basic methods (appendo, inserto, indexo) and functions (lend,
sortedo, etc,), del instruction, iterating lists with the for loop, initializing, in and not in operators,
list comprehension, copying and cloning
• lists in lists: matrices and cubes
• tuples: indexing, slicing, building, immutability
• tuples vs. lists: similarities and differences, lists inside tuples and tuples inside lists
• dictionaries: building, indexing, adding and removing keys, iterating through dictionaries as well
as their keys and values, checking key existence, keyso, items() and values() methods
Module 3: Functions and Modules (10 hours)
• defining and invoking your own functions and generators
• return and yield keywords, returning results, the None keyword, recursion
• parameters vs. arguments, positional keyword and mixed argument passing, default parameter
values
converting generator objects into lists using the listd function
• name scopes, name hiding (shadowing), the global keyword
• lambda functions, defining and using
• mapd, filtero, reduced, reversedo, sortedo functions and the sort() method
the if operator
Updated 091323 69
Cisco Certified Network Associate
Program length: 80 hours (4 hours a day, two days a week for 10 weeks)
Instruction method: Distance
Program Description: In this Certificate course, participants will learn the fundamental principles of
installing, configuring, administering, securing and troubleshooting a small to medium sized Cisco
network. It will prepare the students to work as Network Administrators in the IT Industry and equip
them to take the Cisco 200-125 certification exam.
Learning Objectives:
- Obtain the foundational understanding of network layers 1-3 that are applicable to core routing and
switching plus other advanced technologies
- Develop basic routing and switching networking skills to configure, monitor, and troubleshoot Cisco
networks for increased effectiveness and optimal performance within SMB settings
- Understand the interactions and network functions of firewalls, wireless controllers and access points
- Operate a medium-sized LAN with multiple switches, supporting VLANs, trunking, and spanning tree
- Develop core routing and switching networking skills to configure, monitor, and troubleshoot Cisco
networks for increased effectiveness and optimal performance within SMB and Enterprise settings
- Understand how device management can be implemented using the traditional and intelligent ways
- Support Cisco network deployments and maintain these services in an on -going operational network
Occupational Objectives: Successful graduates will be employable as Network Support professionals.
(SOC Code 15-1244)
Detailed Syllabus:
Module I. Building a Simple Network (8 hours)
Exploring the Functions of Networking
Understanding the Host -to -Host Communications Model
Introducing LANs
Operating Cisco IOS Software
Starting a Switch
Understanding Ethernet and Switch Operation
Troubleshooting Common Switch Media Issues
Module 2. Establishing Internet Connectivity (8 hours)
Understanding the TCP/IP Internet Layer
Understanding IP Addressing and Subnets
Understanding the TCP/IP Transport Layer
Exploring the Functions of Routing
Configuring a Cisco Router
Exploring the Packet Delivery Process
Enabling Static Routing
Learning Basics of ACL
Enabling Internet Connectivity
Updated 091323 71
Implementing Basic Network Device Management
Evolution of Intelligent Networks
Introducing QoS
Managing Cisco Devices
Licensing
Module 13. Troubleshooting Cisco Networks (5 hours)
Troubleshooting Scalable Multiarea Network
Implementing and Troubleshooting Scalable Multiarea Network
Textbook: CCNA Routing and Switching 200-125 —Wendell Odom (ISBN-13: 978-0134514840)
Updated 091323 73
Preventing nonconformance through Cost of Quality (CoQ)
Performing continuous improvements
Planning for quality using statistical tools
Implementing quality metrics and audits
Module 5. Project Human Resource, Communications and Stakeholder Management (7 hours)
Developing the plan and acquiring the team
Creating hierarchical and matrix charts (RAM & RACI)
Developing the team: team building, Tuckman model, recognition and rewards
Motivational theories and conflict resolution techniques
Distributing information with communication models
Applying communication theory and the levels of power
Identifying and analyzing stakeholders, and managing their expectations
Increasing support and minimizing resistance
Module 6. Project Risk and Procurement Management (6 hours)
Assessing project risks
Qualitative and quantitative risk analysis
Evaluating Expected Monetary Value (EMV)
Developing threat/opportunity response strategies
Reassessing and controlling risks
Performing make -or -buy analysis
Formally accepting the product and closing the project
Textbook: A guide to the Project Management Body of Knowledge — PM Institute (ISBN-13: 978-
1628251845)
Updated 091323 75
Cloud Computing
Program length: 40 hours (4 hours a day, two days a week for 5 weeks)
Instruction method: Distance
Program Description: In this Certificate course, the student will be introduced to AWS products, services,
and common solutions with demos, knowledge checks, and hands-on lab activities. She will learn the
basic fundamentals to become more proficient in AWS and be empowered to make informed decisions
about IT solutions based on business requirements.
Learning Objectives:
At the completion of this Amazon Web Services (AWS) course, the student will attain the skills to deliver
significant technical and business benefits by fully leveraging AWS. As a secure, flexible, scalable cloud
services platform, AWS offers computing power, database storage, content delivery and other
functionality to help businesses scale and grow.
The student will learn how to:
- Apply best practices for creating an AWS-based cloud solution
- Leverage AWS computing services to provision virtual machines
- Implement highly durable and reliable storage systems
- Transparently handle spikes in demand with elastic load balancing and auto scaling
Occupational Objectives: Successful graduates will be employable as Network Support professionals.
(SOC Code 15-1244)
Detailed Syllabus:
AWS platform terminology and concepts. AWS management console navigation. (4 hours)
Implementing AWS security measures (4 hours)
AWS Foundational Services: EC2, VPC, S3, EBS. AWS Storage. Create an Amazon Simple Storage
Service (S3) bucket (4 hours)
Explore AWS compute and networking options (4 hours)
Implement AWS Security, Identity, and Access Management: IAM (4 hours)
Use Amazon Elastic Compute Cloud (EC2) (4 hours)
Set up Amazon Elastic Block Storage (EBS) (4 hours)
Deploy Managed Services and Database options, RDS, DynamoDB (4 hours)
Use Amazon Relational Database Service (RDS) to launch an application (4 hours)
Configure AWS Management Tools: Auto Scaling, CloudWatch, Elastic Load Balancing, Trusted
Advisor. Deployment and Management tools (4 hours)
Updated 091323 77
Enabling Internet Connectivity
Module 3. Summary Challenge (8 hours)
Establish Internet Connectivity
Troubleshoot Internet Connectivity
Module 4. Implementing Scalable Medium -Sized Networks (8 hours)
Implementing and Troubleshooting VLANs and Trunks
Building Redundant Switched Topologies
Improving Redundant Switched Topologies with EtherChannel
Routing Between VLANs
Using a Cisco IOS Network Device as a DHCP Server
Understanding Layer 3 Redundancy
Implementing RIPv2
Module 5. Introducing IPv6 (8 hours)
Introducing Basic IPv6
Understanding IPv6 Operation
Configuring IPv6 Static Routes
Updated 091323 79
Data Science Developer
Program length: 160 hours (4 hours a day, 4 days a week for 10 weeks)
Instruction method: Distance
Program Description: In this Certificate course, participants will learn the basics of Data Science. Data
science is a multidisciplinary field. It encompasses a wide range of topics including: Understanding of the
data science field and the type of analysis carried out, Mathematics, Statistics, Python, Applying advanced
statistical techniques in Python, Data Visualization and Machine Learning.
Learning Objectives:
After completing this course, students will learn Advanced Excel, Python, JavaScript, HTML/CSS, API
Interactions, Social Media Mining, SQL, Tableau, Advanced Statistics, Machine Learning, and R.
Occupational Objectives: Successful graduates will be employable as Data Analysis professionals. (SOC
Code 15-2051)
Detailed Syllabus:
Advanced Excel for Data Analysis: (32 hours) Learn to do more with Microsoft Excel. In this module,
we'll cover advanced topics like statistical modeling, forecasting and prediction, pivot tables, and VBA
scripting. You'll even learn to model historic stock trends.
Python for Data Analytics: (32 hours) Gain a solid foothold in one of today's fundamental programming
languages. You'll develop proficiency in core Python; data analytic tools like NumPy, Pandas, and
Matplotlib; and specific libraries for interacting with web data, like Requests and BeautifulSoup
Databases: (32 hours) Dive deep into the most prolific database languages: SQL and NoSQL. Work with
MySQL and MongoDB to organize data into well -structured and easily retrievable data formats. Work on
a case study to combine data from different sources into one database.
Data Visualization: (32 hours) Building visualizations is of little benefit without a way to communicate
the message. In this module, you'll learn how to use the core web development technologies (HTML,
CSS, and JavaScript) to create new and interactive data visualizations that you can share with everyone on
the web.
Machine Learning: (32 hours) First, you will be learning about the purpose of Machine Learning and
where it applies to the real world. Second, you will get a general overview of Machine Learning topics
such as supervised vs unsupervised learning, model evaluation, and Machine Learning algorithms.
Updated 091323 81
*Secure network architecture design (e.g., segmentation, non IP protocols, IP)
*Network attacks
4. Access and Identity Management (5 hours) (Managing identity and controlling access)
•Authentication and identification of devices and people
*Logical and physical assets control
•Access and identity provisioning lifecycle (e.g,, provisioning review)
*Access control attacks
*Third party identity services (e.g., on the premises)
5. Security Operations (5 hours) (Investigations, disaster recovery, incident management, foundational
concepts)
•Requirements, support and investigations
*Monitoring and logging activities
•Resource provisioning
•Concepts of foundational security operations
•Techniques in research protection
•Managing incidents
•Ensuring prevention
•Vulnerability and patch management
•Processes in change management
•Strategies in recovery
•Processes and plans in disaster recovery
•Planning and exercises in business continuity
•Physical security
• Concerns with personal safety
6. Software Development Security (5 hours) (Applying, understanding and enforcing software security)
•Software development lifecycle security
•Security controls in the development environment
*Effectiveness in software security
*Acquired software security impact
Testing Security Assessment (5 hours) ( Performing, designing, and analyzing security testing)
*Test and assessment strategies
*Data process security (e.g„ operational controls and management)
*Testing security control
*Test outputs (e.g., manual, automated)
*Vulnerabilities in security architectures
Updated 091323 83
Penetration Testing with Kali Linux
Program length: 40 hours (4 hours a day, two days a week for 5 weeks)
Instruction method: Distance
Program Description: Penetration Testing with Kali Linux introduces students to the latest ethical hacking
tools and techniques. You will learn to conduct a penetration test from start to finish through hands-on
experience within a target -rich, diverse, and vulnerable network environment. This is a very unique
course that combines traditional course materials teaching the latest ethical hacking tools and techniques
with hands-on simulations using a virtual lab environment.
Learning Objectives:
The course is designed to teach:
- Using multiple information gathering techniques to identify and enumerate targets running various
operating systems and services
- Ability to write basic scripts and tools to aid in the penetration testing process
- How to analyze, correct, modify, cross -compile, and port public exploit code
- Ability to successfully conduct both remote and client side attacks
- Ability to identify and exploit XSS, SQL injection, and file inclusion vulnerabilities in web applications
- Expertise in deploying tunneling techniques to bypass firewalls
Occupational Objectives: Successful graduates will be employable as Network Support professionals.
(SOC Code 15-1244)
Detailed Syllabus:
Passive Information Gathering - 3 hours
Active Information Gathering - 3 hours
Vulnerability Scanning - 3 hours
Buffer Overflows - 3 hours
Win32 and Linux Buffer Overflow Exploitation - 3 hours
Working with Exploits - 2 hours
File Transfers - 2 hours
Privilege Escalation - 3 hours
Client Side Attacks - 3 hours
Web Application Attacks - 3 hours
Password Attacks - 3 hours
Port Redirection and Tunneling - 3 hours
The Metasploit Framework - 3 hours
Bypassing Antivirus Software - 3 hours
Updated 091323 85
Cybersecurity and Ethical Hacking
Program length: 40 hours (4 hours a day, two days a week for 5 weeks)
Instruction method: Distance
Program Description: The Cybersecurity and Ethical Hacking course will train you on the advanced step-
by-step methodologies that hackers actually use, such as writing virus codes, and reverse engineering, so
you can better protect corporate infrastructure from data breaches. This ethical hacking course will help
you master advanced network packet analysis and advanced system penetration testing techniques to build
your network security skill -set and beat hackers at their own game.
Learning Objectives:
This course is an information systems security auditing program focusing on latest security threats,
advanced attack vectors and practical real time demonstration of latest hacking techniques,
methodologies, tools, tricks and security measures. Students will learn how to scan, test, hack and secure
target systems. The course covers the Five Phases of Ethical Hacking, diving into Reconnaissance,
Gaining Access, Enumeration, Maintaining Access, and covering tracks.
Occupational Objectives: Successful graduates will be employable as Network Support professionals.
(SOC Code 15-1244)
Detailed Syllabus:
Introduction to Ethical Hacking, Footprinting and Reconnaissance (6 hours)
Scanning Networks, Enumeration and Vulnerability Analysis (6 hours)
System Hacking, Malware Threats, Sniffing and SQL Injection (7 hours)
Denial -of -Service, Session Hijacking, Social Engineering and IoT Hacking (7 hours)
Hacking Web Servers, Evading IDS, Firewalls, and Honeypots and Hacking Web Applications (7 hours)
Hacking Wireless Networks, Hacking Mobile Platforms. Cryptography and Cloud Computing (7 hours)
Updated 091323 87
Examine the features and functions of Fibre Channel and VMware vSAN (2 hours)
Manage virtual machines, templates, clones, and snapshots (2 hours)
Migrate virtual machines with VMware vSphere vMotion (2 hours)
Migrate virtual machine storage with VMware vSphere Storage vMotion (2 hours)
Monitor resource usage, and manage resource pools (2 hours)
Discuss the VMware vSphere High Availability (vSphere HA) cluster architecture
Configure vSphere HA (2 hours)
Manage vSphere HA and VMware vSphere Fault Tolerance (2 hours)
Use VMware vSphere Replication and VMware vSphere Data Protection to replicate virtual machines and
perform data recovery (2 hours)
Use VMware vSphere Distributed Resource Scheduler clusters to improve host scalability (2 hours)
Use VMware vSphere Update Manager to apply patches and perform basic troubleshooting of ESXi
hosts, virtual machines, and vSchool Server operations (2 hours)
Identify troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
(2 hours)
Updated 091323 89
Javascript Programming
Program length: 180 hours (4 hours a day, 4 days a week for 11.25 weeks)
Instruction method: Distance
Program Description: In this Certificate course, participants will learn the fundamental principles of
Javascript programming, its concepts, language constructs, and data types. Additional topics include
exception handling and modular programming.
Learning Objectives:
After completing this course, students will learn:
-Core JavaScript Principles (Prototypes, Closures, IIFEs)
•UI/UX Design Principles
•Single Page Web Applications
•JQuery & Modernizer
•Introduction to popular and relevant frameworks and libraries (e.g. AngularJS, Backbone.js, Node.js
Occupational Objectives: Successful graduates will be employable as Entry level Programmers. (SOC
Code15-1251)
Detailed Syllabus:
Introduction to JavaScript (12 hours)
Working with Variables and Data in JavaScript (12 hours)
Functions, Methods and Events in JavaScript (13 hours)
Debugging and Troubleshooting JavaScript (13 hours)
Controlling Program Flow in JavaScript (13 hours)
The JavaScript Document Object Model (DOM) (13 hours)
JavaScript Language Objects (13 hours)
Custom JavaScript Objects (13 hours)
Changing HTML on the Fly (13 hours)
Developing Interactive Forms with JavaScript (13 hours)
JavaScript Security (13 hours)
JavaScript Libraries and Frameworks (13 hours)
Javascript and AJAX (13 hours)
Introduction to Web APIs (13 hours)
Updated 091323 91
Full -stack Development Bootcamp
Program Description and Educational Objectives
The Full -stack Development Bootcamp certificate program is intended to provide entry-level employment
opportunities in the software industry. In this certificate course, participants will learn the fundamental
principles of computer programming, programming language syntax, semantics, runtime environment,
coding techniques and object -oriented programming. Additionally students will learn Data Structures,
Algorithms and Full stack web development.
Program educational objectives: List the skills or competencies to be acquired by the student upon
program completion
At the completion of this program the student will learn:
• The fundamentals of computer programming
• Data input and output formats, variables, assignment rules.
• Program execution paths, branching, iteration and looping
• Functions, arguments, overloading, scope. Lists, arrays and tuples.
• Modules, packages and exception handling
• Object Oriented Programming
• Data structures like Arrays, Linked Lists, Hash tables, Trees, Graph, Stacks, Queues
• Sort algorithms and Search algorithms
• Apply standardized algorithmic building blocks.
• Analyze algorithms to verify correctness and efficiency.
• Explore real -world applications of algorithms and data structures.
• Full stack development techniques using HTML5, CSS3, JavaScript, jQuery, Express Js, React.js,
Node.js, progressive web apps, agile methodology, databases (MongoDB and MySQL) and Git.
Program Length (in hours)
360
Externship Required
No
Admission Requirements
Applicants must possess a high school diploma or GED. Additionally, knowledge of computers, operating
system, Microsoft Office/Google does is required. A laptop and Internet connection is required to attend
class.
Method of Instruction
Distance education. Delivered Live, online instructor -led in a highly interactive manner.
Education Modality — Description of Faculty -student interaction
Our Live, instructor -led online based education modality is designed to use the latest educational aids to
deliver a highly interactive learning experience. The lessons are delivered live online in real time using
Google Meet. We chose to use Google Meet over Zoom because students find it easier to learn and use. In
Google Meet, the teacher and students gather in a virtual classroom and see and hear each other on live
video and the students can talk to the teacher to get their questions answered in real time. If the student
has further questions, she can email them to the instructor who will respond within a maximum of three
business days, mostly within the same day, In addition to the text book, the teacher may provide
Updated 091323 93
• Data structures:
Arrays,
Linked Lists,
Hash tables,
Trees,
Graph,
Stacks,
Queues
Compression
Length of Module: 40 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day,
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 3: Algorithms
Module Educational Objectives:
• Algorithms::
Searching, sorting, depth first search, breadth first search, topological sort and minimum spanning
trees
Length of Module: 40 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 4: Front-end web development
Module Educational Objectives:
• Comprehensive Front end web development:
Javascript programming, HTML, CSS, React and Bootstrap. Dynamic website development
Length of Module: 40 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 5: Back -end web development
Module Educational Objectives:
Comprehensive Back end web development:
Databases, MySQL, MongoDB
Containers, Kubernetes, Microservices and Serverless Functions
Length of Module: 40 hours, Sequence and frequency of class sessions: Six days a week for four hours
per day.
Updated 091323 95
Prodigy Coding Bootcamp
Program Description and Educational Objectives
The Prodigy Coding Bootcamp certificate program is intended to provide entry-level employment
opportunities in the software industry. In this certificate course, participants will learn the fundamental
principles of computer programming, programming language syntax, semantics, runtime environment,
coding techniques and object -oriented programming. Additionally students will learn Data Structures,
Algorithms, Full stack web development, Data Science, Machine Learning and Artificial Intelligence.
Program educational objectives: List the skills or competencies to be acquired by the student upon
program completion
At the completion of this program the student will learn:
• The fundamentals of computer programming
• Data input and output formats, variables, assignment rules.
• Program execution paths, branching, iteration and looping
• Functions, arguments, overloading, scope. Lists, arrays and tuples,
• Modules, packages and exception handling
• Object Oriented Programming
Data structures like Arrays, Linked Lists, Hash tables, Trees, Graph, Stacks, Queues
• Sort algorithms and Search algorithms
• Apply standardized algorithmic building blocks.
• Analyze algorithms to verify correctness and efficiency.
• Explore real -world applications of algorithms and data structures.
• Full stack development techniques using HTML5, CSS3, JavaScript, jQuery, Express.js, ReactJs,
Node.js, progressive web apps, agile methodology, databases (MongoDB and MySQL) and Git.
• Programming Python for Data Science, Machine Learning and Artificial Intelligence.
Program Length (in hours)
360
Externship Required
No
Admission Requirements
Applicants must possess a high school diploma or GED. Additionally, knowledge of computers, operating
system, Microsoft Office/Google does is required. A laptop and Internet connection is required to attend
class.
Method of Instruction
Distance education. Delivered Live, online instructor -led in a highly interactive manner.
Education Modality — Description of Faculty -student interaction
Our Live, instructor -led online based education modality is designed to use the latest educational aids to
deliver a highly interactive learning experience. The lessons are delivered live online in real time using
Google Meet. We chose to use Google Meet over Zoom because students find it easier to learn and use. In
Google Meet, the teacher and students gather in a virtual classroom and see and hear each other on live
video and the students can talk to the teacher to get their questions answered in real time. If the student
has further questions, she can email them to the instructor who will respond within a maximum of three
Updated 091323 97
• Data structures:
Arrays,
Linked Lists,
Hash tables,
Trees,
Graph,
Stacks,
Queues
Compression
Length of Module: 90 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 3: Algorithms
Module Educational Objectives:
• Algorithms::
Searching, sorting, depth first search, breadth first search, topological sort and minimum spanning
trees
Length of Module: 90 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 4: Front-end web development
Module Educational Objectives:
• Comprehensive Front end web development:
Javascript programming, HTML, CSS, React and Bootstrap. Dynamic website development
Length of Module: 90 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 5: Back -end web development
Module Educational Objectives:
• Comprehensive Back end web development:
Databases, MySQL, MongoDB
Containers, Kubernetes, Microservices and Serverless Functions
Length of Module: 90 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day.
Updated 091323 99
Data Science and Machine Learning Bootcamp
Program Description and Educational Objectives
The Data Science and Machine Learning certificate program is intended to provide entry-level
employment opportunities in the software industry. In this certificate course, participants will learn
computer programming, syntax, semantics, coding techniques and object -oriented programming. Next,
students will learn Data Structures and Algorithms followed by Data Science, Artificial Intelligence and
Machine Learning.
Program educational objectives: List the skills or competencies to be acquired by the student upon
program completion
At the completion of this program the student will learn:
• Computer programming
• Data input and output formats, variables, assignment rules.
• Program execution paths, branching, iteration and looping
• Functions, arguments, overloading, scope. Lists, arrays and tuples.
• Modules, packages and exception handling
• Object Oriented Programming
• Data structures like Arrays, Linked Lists, Hash tables, Trees, Graph, Stacks, Queues
• Sort algorithms and Search algorithms
• Apply standardized algorithmic building blocks.
• Analyze algorithms to verify correctness and efficiency.
• Explore real -world applications of algorithms and data structures.
• Data Science with Python
• Machine Learning
• Deep Learning with Keras and Tensorflow
Program Length (in hours)
360
Externship Required
No
Admission Requirements
Applicants must possess a high school diploma or GED. Additionally, knowledge of computers, operating
system, Microsoft Office/Google does is required. A laptop and Internet connection is required to attend
class.
Method of Instruction
Distance education. Delivered Live, online instructor -led in a highly interactive manner.
Education Modality — Description of Faculty -student interaction
Our Live, instructor -led online based education modality is designed to use the latest educational aids to
deliver a highly interactive learning experience. The lessons are delivered live online in real time using
Google Meet. In Google Meet, the teacher and students gather in a virtual classroom and see and hear
each other on live video and the students can talk to the teacher to get their questions answered in real
time. If the student has further questions, she can email them to the instructor who will respond within a
Updated 091323 101
Trees,
Graph,
Stacks,
Queues
Compression
Length of Module: 70 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 3: Algorithms
Module Educational Objectives:
• Algorithms::
Searching, sorting, depth first search, breadth first search, topological sort and minimum spanning
trees
Length of Module: 70 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day,
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 4: Data Science
Module Educational Objectives:
• Data Analytics, Data Visualization using Python. Learn to use MapReduce, Hadoop, Hive and
Spark
Length of Module: 70 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 5: Machine Learning
Module Educational Objectives:
• Artificial Intelligence and Machine Learning, Build ML models using large data sets.
Length of Module: 70 hours. Sequence and frequency of class sessions: Six days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 6: DevOps Management
Module Educational Objectives:
Updated 091323 103
Technology Sales Program
Program Description and Educational Objectives
The Technology Sales Bootcamp teaches the skills and knowledge to launch a career in technology sales.
It teaches how to conduct sales prospecting, prospect qualification, product demonstrations and sales
negotiations using an immersive, industry -driven curriculum that is designed to help students succeed and
grow as technology sales professionals. The emphasis is on learning Conversational Selling methodology
and how to apply these principles to real -world scenarios. By gaining hands-on skills with the latest
technology tools used in the sales workflow, the students will learn how to boost productivity in
converting inbound and outbound leads into opportunities.
Program educational objectives: List the skills or competencies to be acquired by the student upon
program completion
At the completion of this program the student will learn:
• Use LinkedIn and other social media to effectively sell your solutions and yourself
• Successfully prospect new opportunities for complex product offerings
• Process inbound and outbound sales leads, Run successful discovery and qualification processes
for inbound and outbound leads. Conduct background research on sales prospects
• Qualify prospects to understand their needs and pain points, Develop a growth and solution
mindset, critical for selling complex solutions
• Match prospect needs to product features. Effectively use both customer stories and competitive
battle -cards with optimal strategy
Conduct sales presentations and product demonstrations.
• Learn to use sales automation tools to boost productivity.
• Handle objections and help the prospect build confidence in your product. Negotiate contracts and
close sales
• Retain and up sell existing customers to minimize churn
Program Length (in hours)
140
Externship Required
No
Admission Requirements
Applicants must possess a high school diploma or GED. Additionally, knowledge of computers, operating
system, Microsoft Office/Google does is required. A laptop and Internet connection is required to attend
class.
Method of Instruction
Distance education. Delivered Live, online instructor -led in a highly interactive manner.
Education Modality — Description of Faculty -student interaction
Our Live, instructor -led online based education modality is designed to use the latest educational aids to
deliver a highly interactive learning experience. The lessons are delivered live online in real time using
Google Meet. We chose to use Google Meet over Zoom because students find it easier to learn and use. In
Google Meet, the teacher and students gather in a virtual classroom and see and hear each other on live
video and the students can talk to the teacher to get their questions answered in real time. If the student
Updated 091323 105
Module Educational Objectives:
Research your prospect on Linkedin and other Social Media to understand their motivation for interest in
your company and product.
Study the prospect's prior activities on your website such as search keywords used, landing page filled
out, surveys/questionnaire answered, blog articles read and/or white papers downloaded.
Interview prospects (by phone, text or email) to probe and understand their needs and pain points.
Develop a growth and solution mindset, critical for selling complex solutions,
Match prospect needs to product features. Effectively use both customer stories and competitive battle -
cards with optimal strategy
Length of Module: 30 hours. Sequence and frequency of class sessions: Five days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 3: Conducting Winning Product Demonstrations
Module Educational Objectives:
Prepare and practice modular demonstrations o adapt to different customer needs.
Deliver story -based demonstrations that engage the prospect and address needs uncovered during the
discovery phase.
Solicit feedback and address objections to ensure alignment with prospect's needs. Emphasize value
addition, ROI and an understanding of the prospect's industry.
Uncover your product's application in ways your prospect may not have even thought about to deliver
outstanding value.
Length of Module: 40 hours. Sequence and frequency of class sessions: Five days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Module 4: Tools and technologies for sales productivity and collaboration
Module Educational Objectives:
Learn about tools used for prospecting and discovery: Linkedin, Search and Social Media tools
Basic workplace productivity tools such as Email, Office Suite and Internet Search tools.
Marketing and Sales Automation tools like CRM, Hubspot, Salesforce, Slack and Vidyard.
Customer communication tools like video chat (Zoom and Google Meet), Calendly for scheduling, Social
Media messaging and texting tools)
Length of Module: 40 hours. Sequence and frequency of class sessions: Five days a week for four hours
per day.
Skills Measurement: Student must pass a test at the end of the module and score at least 60% to pass.
Attendance and Time Tracking
Students are required to track and report their daily attendance hours by e-signing rosters each day of the
class. All reported hours must be accompanied by the corresponding completed assignments. Failure to
Updated 091323 107
SCHEDULE OF TUITION AND FEES
Total charges for a period of attendance AND the estimated schedule of total charges for the entire
educational program. All tuition, services, supplies, and item fees are subject to change without
notice.
Updated 091323 109
Certified
40
$2.50
$1,042.50
$1,042.50
Information
$150.00
$ 890.00
Systems Security
Professional
Penetration
40
$2.50
$1,042.50
$1,042.50
Testing with
$150.00
$ 890.00
Kali Linux
Microsoft Azure
40
$2.50
$1,042.50
$1,042.50
Infrastructure
$150.00
$ 890.00
Solutions
Cybersecurity
40
$2.50
$1,042.50
$1,042.50
and Ethical
$150.00
$890.00
Hackin
VMWare
40
$150.00
$ 890.00
$2.50
$1,042.50
$1,042.50
Administration
Tableau
40
$150.00
$ 890.00
$2.50
$1,042.50
$1,042.50
Software
Javascript
40
$150.00
$ 890.00
$2.50
$1,042.50
$1,042.50
Programming
Automated
40
$2.50
$1,042.50
$1,042.50
testing with
$150.00
$ 890.00
Selenium
Full -stack
360
$20.00
$7,820.00
$7,820.00
Development
$150.00
$ 7650.00
Bootcatn
Data Science and
360
$20.00
$7,820.00
$7,820.00
Machine
$150.00
$ 7650.00
Learning
Bootcam
Prodigy Coding
720
$22.50
Two
$9,022.50
Bootcamp
installmen
is of
$4,511.25
$150.00
$ 8850.00
payable at
start of the
program
and at
start of
week 10.
Technology
140
$150.00
$ 6850.00
$17.50
$7017.50
$7017.50
Sales Program
Updated 091323 111
NOTICE OF CANCELLATION
FIRST DAY OF CLASS:
YOU HAVE THE RIGHT TO CANCEL YOUR CONTRACT FOR ENROLLMENT (AGREEMENT)
AND OBTAIN A REFUND OF CHARGES PAID THROUGH ATTENDANCE AT THE FIRST
CLASS SESSION OR THE SEVENTH DAY AFTER ENROLLMENT, WHICHEVER IS LATER AS
DESCRIBED IN THE NOTICE OF CANCELLATION FORM.
TO CANCEL THE CONTRACT FOR SCHOOL, MAIL OR DELIVER A SIGNED AND DATED
COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE TO:
Procareer Academy
11133 1 st Avenue
Whittier, CA 90603
NOT LATER THAN (MIDNIGHT OF ATTENDANCE AT THE FIRST CLASS SESSION OR
THE SEVENTH DAY AFTER ENROLLMENT, WHICHEVER IS LATER)
I HEREBY CANCEL MY ENROLLMENT AGREEMENT DATED FOR PROGRAM:
STUDENT SIGNATURE
DATE
(SIGNATURE IN THIS AREA REPRESENTS CANCELLATION OF CONTRACT)
IF YOU HAVE ANY COMPLAINTS, QUESTIONS, OR PROBLEMS WHICH YOU CANNOT
WORK OUT WITH THE SCHOOL, WRITE OR CALL:
BUREAU FOR PRIVATE POSTSECONDARY VOCATIONAL EDUCATION
1747 North Market Blvd., Suite 225. Sacramento, CA 95834
916-431-6959 FAX (916) 263-1897
I, BY SIGNING ON THE LINE BELOW, AM ONLY
STATING MY UNDERSTANDING OF THE CONTENTS IN THIS FORM AND NOT CANCELING
MY ENROLLMENT CONTRACT.
STUDENT SIGNATURE
DATE
(SIGNATURE IN THIS AREA DOES NOT REPRESENT THE CANCELLATION OF
CONTRACT)
Updated 091323 113
®� Employment
EDD Development
Department
S nt'e' of California
Date: November 10, 2021 Number: WSD21-03
ETPL POLICY AND PROCEDURES
EXECUTIVE SUMMARY
AO
CC,�LIFOR IA
orkforce Development Board
This policy provides guidance and establishes the procedures applicable to the training
providers and programs listed on the state and local Eligible Training Provider List (ETPL) under
the Workforce Innovation and Opportunity Act (WIOA). This policy applies to Local Workforce
Development Boards (Local Boards), and is effective on the date of issuance.
This policy contains some state -imposed requirements. All state -imposed requirements are
indicated by bold, italic type.
This Directive finalizes Workforce Services Draft Directive ETPL Policy and Procedures (WSDD-
215), issued for comment on September 3, 2020. The Workforce Development Community
submitted 131 comments during the draft comment period. A summary of comments,
including all changes, is provided as Attachment 8.
This policy supersedes Workforce Services Directive WIOA Eligible Training Provider List - Policy
and Procedures (WSD15-07) dated November 10, 2015. Retain this Directive until further
notice.
• Workforce Innovation and Opportunity Act (Public Law 113-128) Sections 3, 116, 122,
123, 129, 134, and 404
• Title 20 Code of Federal Regulations (CFR) Part 677: Performance Accountability Under
Title I of the Workforce Innovation and Opportunity Act (Uniform Guidance), Sections
677.150 and 677.230
• Title 20 CFR Part 680: Adult and Dislocated Worker Activities Under Title I of the
Workforce Innovation and Opportunity Act (DOL Exceptions), Sections 680.200,
680.210, 680.230, 680.300, 680.310, 680.320, 680.330, 680.340, 680.350, 680.410,
680.420, 680.430, 680.450, 680.460, 680.470, 680.480, 680.490, 680.500, 680.520, and
680.530
The EDD is an equal opportunity employer/program. Auxiliary aids and services
are available upon request to individuals with disabilities.
Revised February 22, 2023 Page 1 of 5
DIC: 12
EXHIBIT C
• Title 20 CFR Part 681: Youth Activities Under Title I of the Workforce Innovation and
Opportunity Act (DOL Exceptions), Sections 681.480 and 681.540
• Title 34 CFR Part 600: Definitions (Department of Education), Section 600.2
• Training and Employment Guidance Letter (TEGL) 8-19, Workforce Innovation and
Opportunity Act (WIOA) Title I Training Provider Eligibility and State List of Eligible
Training Providers (ETPs) and Programs (January 2, 2020)
• TEGL 3-18, Eligible Training Provider (ETP) Reporting Guidance under the Workforce
Innovation and Opportunity Act (WIOA) (August, 31, 2018)
• TEGL 19-16, Guidance on Services provided through the Adult and Dislocated Worker
Programs under the WIOA and the Wagner-PeyserAct Employment Services, as
amended by title 111 of W1OA, and for Implementation of the W1OA Final Rules (March 1,
2017)
• TEGL 13-16, Guidance on Registered Apprenticeship Provisions and Opportunities in the
W1OA (January 12, 2017)
• California Code of Regulations Division 7.5
• California Education Code Sections 94801.5, 94850.5, and 94874
• California Unemployment Insurance Code (CUIC) Section 14005
• CUIC Section 14230
• Workforce Services Directive WSD22-08, ETPL Reciprocal Agreements (January 17, 2023)
• WSD22-01, Performance Guidance (July 18, 2022)
• WSD19-10, Recovery of WIOA Tuition and Training Refunds (February 20, 2020)
• WSD19-06, CaLIOBS Activity Codes (December 27, 2019)
• WSD17-01, Nondiscrimination and Equal Opportunity Procedures (August 1, 2017)
• California's Unified Strategic Workforce Development Plan
I.T_Lit1,{e11141110
WIOA Section 122 requires states to establish and maintain a list of training providers who are
eligible to receive WIOA Title I, subtitle B funds for training services. An America's Job Center of
CaliforniasM (AJCC) may issue an Individual Training Account (ITA) to a WIOA Title I, subtitle B
eligible individual (out of school youth age 16-24, adult or dislocated worker) to fund training
services.
The Employment Development Department (EDD) is the entity responsible for publishing,
disseminating, and maintaining the comprehensive California (CA) ETPL with performance and
cost information. In addition, the EDD is responsible for ensuring programs meet the eligibility
criteria and performance levels established in this Directive; removing programs that do not
meet the program criteria or performance levels established in this Directive; and taking
enforcement actions against providers that intentionally provide inaccurate information, or
that substantially violate the requirements of WIOA.
Page 2 of 5
EXHIBIT C
Likewise, the Local Board is responsible for carrying out the procedures outlined in this
Directive; work with the state to ensure there are sufficient numbers and types of providers of
training services with expertise in assisting individuals with disabilities, and adults in need of
adult education and literacy activities; developing and maintaining a local ETPL; and ensuring
the dissemination of the CA and local ETPL through the AJCCs, including in formats accessible to
individuals with disabilities.
In cooperation with stakeholders, the State has adopted the following principles when
developing the CA ETPL policies and procedures:
1. Simplicity —Avoid imposing burdens that inhibit the participation of quality training
providers.
2. Customer Focus —The policies and procedures support the collection and presentation
of easily accessible and reliable training program information for both individuals
seeking career and occupational training information, and career planners who assist
participants eligible for training services.
3. Informed Consumer Choice —The CA ETPL includes locally approved training programs
that lead to self -sustainable careers in the local/regional economy, as supported by
current labor market information identifying industry sectors and occupational clusters
that are high -growth, high -demand, projecting skills shortages, and/or vital to the
regional economy.
4. Training Delivery Flexibility— Policies and procedures that foster and support the
inclusion of various types of training delivery that expand opportunities for consumer
choice.
5. Quality — Ensure a comprehensive list of quality training programs that meet minimum
performance standards, and provide industry -valued skills in priority industry sectors.
Information must be accurate, transparent, accessible, and user-friendly.
6. Respect for Local Autonomy —The policy remains supportive of the autonomy WIOA
grants to the Local Boards.
In addition, this policy and Local Board policies should align with the three policy objectives
outlined in the California Unified Strategic Workforce Development Plan:
Fostering demand -driven skills attainment — Workforce and education programs need
to align program content with the state's industry sector needs so as to provide
California's employers and businesses with the skilled workforce necessary to compete
in the global economy.
2. Enabling upward mobility for all Californians — Workforce and education programs
need to be accessible for all Californians, especially populations with barriers to
employment, and ensure that everyone has access to a marketable set of skills, and is
Page 3 of 5
EXHIBIT C
able to access the level of education necessary to get a good job that ensures both long-
term economic self-sufficiency and economic security.
Aligning, coordinating, and integrating programs and services — Workforce and
education programs must economize limited resources to achieve scale and impact,
while also providing the right services to clients, based on each client's particular and
potentially unique needs, including any needs for skills -development.
This policy establishes the types of allowable training services, consumer choice, the
difference between the state and local ETPL, the requirement for Local Boards to establish a
ETPL policy, eligibility criteria and procedures for initial and continued eligibility for CA ETPL
training providers and programs, the federally mandated Eligible Training Provider
Performance Report (ETP Report), and the roles and responsibilities of the Local Boards and
the EDD in maintaining the integrity of the CA ETPL.
The following attachments to this Directive provide guidance and resources when
implementing the CA ETPL:
1. ETPL Policy and Procedures
Contains detailed information on initial and continued eligibility requirements, and the
roles and responsibilities of the Local Boards, and the EDD in maintaining the integrity
of the CA ETPL and the quality of the training programs offered on it.
2. ETPL Definitions
Includes definitions relevant to the ETPL Policy and Procedures.
3. ETPL Local Board Delegation and Cancelation Form
This form is utilized to delegate or cancel the delegation of a Local Board's ETPL
responsibilities to another Local Board. The delegation includes both state and local
ETPL functions. This form is required to be submitted annually.
4. CA ETP Assurances Form
This form must be completed by the provider to ensure they will provide the data
necessary to complete the annual ETP Report. This form must be submitted annually.
5. CA ETPL Training Provider and Program Determination Flowchart
Decision trees designed to assist Local ETPL Coordinators with determining initial and
continued eligibility for the various provider types and programs.
Page 4 of 5
EXHIBIT C
6. Local ETPL Coordinator Contact Form
A form for Local Boards to designate the Local ETPL Coordinators and provide their
contact information.
7. Summary of Comments
A list of all comments received during the comment period, and responses to those
comments from the EDD.
8. Errata Chronology
A list of changes that were made to the Directive and its attachments.
The information contained in this Directive should be shared with Local ETPL Coordinators, and
all other staff involved in the administration of the ETPL.
INQUIRIES
If you have any questions, contact the State ETPL Coordinator at wsbetpl@edd.ca.gov.
/s/JAVIER ROMERO, Deputy Director
Workforce Services Branch
Attachments:
1. ETPL Policy and Procedures (DOCX)
2. ETPL Definitions (DOCX)
3. ETPL Local Board Delegation and Cancelation Form (DOCX)
4. CA ETP Assurances Form (DOCX)
5. CA ETPL Training Provider and Program Determination Flowchart (PDF)
6. Local ETPL Coordinator Contact Form (DOCX)
7. Summary of Comments (DOCX)
8. Errata Chronology (DOCX)
Page 5 of 5
EXHIBIT C
ETPL POLICY AND PROCEDURES ATTACHMENT 1
ETPL Policy and Procedures
Contents
A.
Introduction.........................................................................................................................
2
B.
Allowable Types of Training Services...................................................................................
2
C.
State and Local ETPLs...........................................................................................................
2
D.
Local Board Policy................................................................................................................
3
E.
Consumer Choice.................................................................................................................
6
F.
CA ETPL Application Process................................................................................................
6
ETPL Application Process by Provider Category.....................................................................
7
G.
CA ETPL Initial Eligibility.......................................................................................................
8
Training Provider Initial Eligibility Criteria..............................................................................
8
Training Program Initial Eligibility Criteria............................................................................
11
H.
CA ETPL Continued Eligibility Criteria................................................................................
13
Training Provider Continued Eligibility Criteria....................................................................
13
Training Program Continued Eligibility Criteria....................................................................
13
I.
Approval and Denial of Training Provider/Program..........................................................
15
Approval of Training Provider/Program...............................................................................
15
Denial of a Training Provider/Program.................................................................................
15
J.
Delisting Training Providers/Programs..............................................................................
16
K.
Placing Delisted Training Providers/Programs Back on the ETPL......................................
18
L.
Appeals...............................................................................................................................18
Appealsto EDD.....................................................................................................................
19
M.
Maintenance of the CA ETPL..........................................................................................
20
N.
ETP Report..........................................................................................................................
20
O.
Technical Assistance and Resources..................................................................................
20
TrainingProviders.................................................................................................................
21
LocalETPL Coordinators........................................................................................................
21
WSD21-03 Page 1 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
A. Introduction
This policy establishes the types of allowable training services, consumer choice, the difference
between the state and local Eligible Training Provider List (ETPL), the requirement for Local
Workforce Development Boards (Local Boards) to establish an ETPL policy, eligibility criteria and
procedures for initial and continued eligibility for Eligible Training Providers (ETP) and
programs, the federally mandated Eligible Training Provider Performance Report (ETP Report),
and the roles and responsibilities of the Local Boards and the Employment Development
Department (EDD) in maintaining the integrity of the state ETPL.
This document contains detailed information on initial and continued eligibility requirements,
and the roles and responsibilities of the Local Boards, and the EDD in maintaining the integrity
of the state ETPL and the quality of the training programs offered on it.
B. Allowable Types of Training Services
The following are the allowable types of training for the Workforce Innovation and Opportunity
Act (WIOA) Title I program:
a. Occupational skills training, including nontraditional employment.
b. On -the -Job Training (OJT).
c. Incumbent Worker Training (IWT).
d. Programs that combine workplace training with related instruction, which may include
cooperative education programs.
e. Training programs operated by the private sector.
f. Skill upgrading and retraining.
g. Entrepreneurial training.
h. Job readiness training provided in combination with the training services described in (a)
through (g) above.
i. Adult education and literacy activities, including activities of English language acquisition
and integrated education and training programs, provided concurrently or in
combination with services provided with the training services described in (a) through
(g) above.
j. Customized training conducted with a commitment by an employer, or group of
employers, to employ an individual upon successful completion of the training.
While all of the above are allowable training services under WIOA, service types b, c, and j are
not required to be on the ETPL.
C. State and Local ETPLs
Local Boards and the EDD are responsible for working together to identify ETPs for the state
ETPL. The state ETPL creates a pool of ETPs that Local Boards can utilize to establish their local
ETPL. In California, the state ETPL is called the California (CA) ETPL.
Each Local Board must maintain a local list of training providers and programs. Local Boards
may add additional local requirements for providers and/or programs (except for
WSD21-03 Page 2 of 21
ETPL POLICY AND PROCEDURES ATTACHMENT 1
apprenticeship programs) to be eligible on the local ETPL. Local Boards must include all CA ETPL
approved apprenticeship programs on their local ETPL. Adding additional local requirements
may result in providers that are on the CA ETPL, but may not be eligible for inclusion on the
local ETPL. While additional requirements may be added for the local ETPL, Local Boards may
only include training providers on their list that are approved for the CA ETPL.
If the Local Board is reviewing provider and/or program applications for inclusion on the ETPL,
the Local Board must conduct the state eligibility review first, and then determine eligibility for
inclusion on their local ETPL. When conducting the state eligibility review, the Local Board must
do so using only the state's requirements, and not the Local Board's additional requirements.
Local Boards that do not add additional requirements must include all of the
providers/programs on the CA ETPL on their local ETPL, whereas Local Boards with additional
requirements may have a subset of the state list as depicted in the diagram below:
Note — Providers on the local ETPL must be on the CA ETPL.
Note —Additional functionality is being added to the CaIJOBSsm system to enable Local Boards
to identify the training providers and programs approved for their local ETPL.
D. Local Board Policy
Each Local Board must develop local policies that provide sufficient consumer protection and
oversight of training providers. These policies must meet the minimum requirements of the
procedures outlined in this Directive, and may include additional requirements as deemed
appropriate by the Local Board. Such policies must include, but are not limited to, processes
that achieve the following:
Ensure participants can avail themselves of, and are made aware of,
grievance/complaint procedures. Please reference Workforce Services Directive WIOA
Grievance and Complaint Resolution Procedures (WSD18-05) for guidance.
• Recover WIOA training funds. Please reference Recovery of WIOA Tuition and Training
WSD21-03 Page 3 of 21
ETPL POLICY AND PROCEDURES ATTACHMENT 1
Refunds (WSD19-10) for guidance on recovering training funds.
• Outline any additional eligibility requirements providers and/or programs (except
apprenticeship programs) must meet to be listed on the local ETPL.
o These requirements must support the creation of a list that ensures provider
performance, job -driven training, informed consumer choice, continuous
improvement, and cost-effective investment of public funds.
o Requirements may include, but are not limited to:
• Additional performance requirements.
■ Program location.
• Accreditation requirements.
■ Cost.
• Include the timeline for initial and continued eligibility review for inclusion on the local
ETPL.
o Continued eligibility review for the CA ETPL must be completed annually, and
review for the local ETPL must be completed at least once every two years.
o Within the federally required timeline in the previous bullet, Local Boards have
discretion on when they conduct initial and continued eligibility for inclusion on
the local ETPL. The following are just a few examples of options for local review:
• Review entire local ETPL every two years.
• Review each provider/program annually.
■ Review on the anniversary of when the provider/program established
continued eligibility on the local ETPL.
• Process for delisting training provider/programs from the local ETPL.
Provide comparable training opportunities if the training provider goes out of business.
If the training provider is a Bureau of Private Postsecondary Education (BPPE) approved
provider, the policy should include the requirement to coordinate with BPPE's Office of
Student Assistant Relief.
Ensure training programs lead to at least one of the following: 1) credentials and/or
certificates valued by employers, or 2) training -related employment as a result of
gaining measurable technical skills for a specific occupation. This requirement ensures
that training programs lead to high -quality jobs, as described in the California Unified
Strategic Workforce Development Plan. Job quality serves the workforce development
system and broader public sector by protecting investments in training. Please see ETPL
Definitions (Attachment 2) for a definition of a postsecondary credential, as well as a
definition of a training program that leads to employment.
o Please note, a program on the ETPL that only leads to employment will
negatively affect a Local Board's Credential Attainment rate, since all individuals
in an education or training program are included in the measure. Please refer to
Ca1JOBS Activity Codes (WSD19-06) Attachment 3 for a list of activity codes that
place individuals into the Credential Attainment performance measure.
WSD21-03 Page 4 of 21
ETPL POLICY AND PROCEDURES
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• Verify and document participant attendance at regular intervals throughout the length
of the training program. Per WSD19-10, the Local Board should check with the training
provider to ensure clients are still in the training program each month. If not able to
check monthly, the Local Board must check at least quarterly.
• Require providers to maintain sufficient records and to make these records available
for monitoring or audit by either the Local Board and/or the state.
• Ensure there are no conflicts of interest between the Local Board and the provider,
which includes, but is not limited to the following:
o A prohibition on the payment of referral fees by training providers to Local
Board staff, including America's Job Center of Californiasm (AJCC) operator staff.
o Decisions made by the Local Board regarding ETPs and their programs is in
compliance with WIOA Section 107(h).
Outline the requirement of the Local Board to keep all training provider and program
eligibility documents (either physical or electronic), and the process to provide them to
the EDD within five business days, if requested.
• Explain the Local ETPL Coordinator's responsibilities, which, at minimum, must include
the following:
o Requirement to provide technical assistance to all training providers with
programs located within the Local Workforce Development Area (Local Area)
seeking to be listed on the CA ETPL.
o Requirement for reviewing and approving or denying providers and programs
for initial eligibility in a timely manner:
■ The review must include eligibility for the CA ETPL that meets
requirements outlined in this Directive.
■ The review must include eligibility for the local ETPL that meets
requirements outlined in the Local Board's local ETPL policy.
o Requirement for reviewing and approving or denying providers and programs
for continued eligibility in a timely manner:
■ The review must include eligibility for the CA ETPL that meets
requirements outlined in this Directive.
■ The review must include eligibility for the local ETPL that meets
requirements outlined in the Local Board's local ETPL policy.
o Method and timeline for notifying providers if they or their program(s) are
removed from the CA and/or local ETPL.
• Describe the appeal process that meets the requirements outlined in this Directive.
In addition, Local Board policies shall include the following for training providers who are
deemed exempt per California Education Code (CEC) Section 94874, and are not regionally
accredited by an accrediting institution:
• Verification of the instructor's credentials or experience.
WSD21-03 Page 5 of 21
ETPL POLICY AND PROCEDURES ATTACHMENT 1
• Ensure the financial stability of the training provider.
• Annual inspection of the schools or training programs.
• Ensure actual instruction is taking place.
• Ensure instructional equipment and instruction meet current industry standards.
Local Boards may delegate their responsibility of the ETPL to another Local Board to act on
their behalf in making nominations for training providers and programs to be listed on the
CA ETPL, and the creation of their local ETPL. To delegate, or cancel an existing delegation,
please complete and submit the ETPL Local Board Delegation and Cancelation Form
(Attachment 3). Any Local Boards that delegate their ETPL responsibilities to another Local
Board must complete this form annually between July 1st and July 301. Due to the signature
requirement (physical or electronic signature), this form should be emailed as an
attachment.
E. Consumer Choice
Training services must be provided in a manner that maximizes informed consumer choice in
selecting an eligible provider and program. Each Local Board must make the local ETPL available
to customers. Additionally, the Local Board must make available information identifying ETPs
for OJT, customized training, and IWT.
After consultation with a career planner, an individual who has been determined eligible for
training services may select an ETP from the Local Board's local ETPL. Unless the program has
exhausted training funds for the program year, the Local Board must refer the individual to the
selected provider, and establish an Individual Training Account (ITA) for the individual to pay for
training. A referral may be carried out by providing a voucher or certificate to the individual to
obtain training. The cost of the referral of an individual with an ITA to a training provider is paid
by the applicable Adult, Dislocated Worker, or Youth program.
F. CA ETPL Application Process
For a provider to be listed on the CA ETPL, the provider must have its information entered into
the CaIJOBS ETPL module. It is the Local ETPL Coordinator's role to provide assistance and
guidance to training providers who register in CaIJOBS. Once all necessary information is
entered, the Local ETPL Coordinator must review and nominate the training provider and/or
program to the State ETPL Coordinator for inclusion on the CA ETPL ensuring all information
provided is complete, accurate, and current, and is in alignment with this Directive.
The EDD will review applications for the CA ETPL within 30 days of receipt from the Local
Board.
WSD21-03 Page 6 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
Once the provider and/or program is approved and included on the CA ETPL, the Local Board
must review, and approve or deny the training provider for inclusion on their local ETPL
ensuring all information is in alignment with their Local Board policy.
ETPL Application Process by Provider Category
1. In -State Training Provider
All training providers that have a training site(s) in CA and wish to be listed on the CA
ETPL are required to be registered in CaIJOBS. The training provider shall provide all the
training provider information required in the CaIJOBS ETPL module. The training
provider must upload a signed CA ETP Assurances Form (Attachment 4) to the
documents section of the Provider Profile in CaIJOBS.
If the in -state training provider is a Department of Labor (DOL) Registered
Apprenticeship or California Department of Industrial Relations (DIR), Division of
Apprenticeship Standards (DAS) approved apprenticeship, please see the Training
Provider Initial Eligibility section below.
Local Boards must review and nominate a provider headquartered in their Local Area
for the CA ETPL if the provider meets state eligibility requirements. If a provider has
multiple locations, the Local Board(s) in the area of the provider locations must
nominate the program(s) to the State ETPL Coordinator.
2. Distance Education Training Providers
All Distance Education training providers that wish to be listed on the CA ETPL are
required to be registered in CaIJOBS. The training provider shall provide all the training
provider information required in the CaIJOBS ETPL module. The training provider must
upload a signed CA ETPAssurances Form (Attachment 4) to the documents section of
the Provider Profile in CaIJOBS. The State ETPL Coordinator will determine if a Distance
Education training provider is eligible to be on the CA ETPL using the eligibility criteria
in this Directive. If a Local ETPL Coordinator is contacted by a Distance Education
training provider, the provider should be referred to wsbetpl@edd.ca.gov for
assistance.
3. Out -of -State Training Providers
All training providers, other than Distance Education training providers, that have
training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards
cannot utilize an ITA with out-of-state training providers unless leveraging an approved
ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for
more information on the use of approved agreements.
Please reference the CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources
page in CaIJOBS) for detailed information on the CaIJOBS process for registering new training
providers.
WSD21-03 Page 7 of 21
ETPL POLICY AND PROCEDURES ATTACHMENT 1
G. CA ETPL Initial Eligibility
Training Provider Initial Eligibility Criteria
Initial eligibility applies to providers previously not listed on the CA ETPL under the WIOA or the
Workforce Investment Act of 1998 (WIA). The initial eligibility period is one year (365 days). The
Local ETPL Coordinator is responsible for reviewing the training provider's initial eligibility prior
to nominating for inclusion on the CA ETPL.
The following institution types are eligible for inclusion on the CA ETPL:
1. Adult education secondary schools, as long as the activities are provided in combination
with occupational skills training.
2. Pre -apprenticeship and apprenticeship providers.
3. Private postsecondary institutions.
4. Public postsecondary institutions.
The initial eligibility process for each for the training provider types listed above is based on the
following:
1. Adult Education Secondary Schools
Training providers must be an eligible provider of adult education and literacy activities
under Title II of WIOA. Adult education and/or literacy activities must be offered
concurrently, or in combination with, occupational skills training. A list of Title II
providers can be found on the California Department of Education (CDE) website.
2. Pre -apprenticeship and Apprenticeship Providers
a. Pre -apprenticeship Provider
Training providers must have a letter of commitment from a DOL registered or
DIR DAS approved apprenticeship program. To be listed on the CA ETPL, the
pre -apprenticeship program must award an industry -recognized credential or
certificate. The state will not enter information on pre -apprenticeship training
programs, this information will be entered by Local Boards, if necessary.
Pre -apprenticeship programs are considered Individualized Career Services
under WIOA, and thus are not required to be on the ETPL. Pre -apprenticeship
programs that do not result in an industry -recognized credential or certificate
cannot be listed on the ETPL; however, those pre -apprenticeship programs that
do provide an industry -recognized certificate or credential can be listed on the
ETPL and used in conjunction with an ITA. The California Workforce
Development Board (State Board) and each Local Board must ensure that
federal WIOA funds awarded for pre -apprenticeship training in the building and
construction trades fund programs and services that follow the Multi -Craft Core
Curriculum (MC3) implemented by the CDE and that develop a plan to help
increase the representation of women in those trades. WIOA prohibits Title I
funds from being used for "construction, purchase of facilities or buildings, or
other capital expenditures for improvements to land or buildings except with
WSD21-03 Page 8 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
prior approval."
b. DOL Registered Apprenticeships and DIR DAS Approved Apprenticeships
DOL registered apprenticeships and DIR DAS approved apprenticeships are
automatically eligible to be listed on the CA ETPL and do not have any eligibility
requirements. The state will reach out to new apprenticeship programs to
inform them of the opportunity to join the CA ETPL. If the provider opts into the
ETPL, the apprenticeship program will be placed on the ETPL by the state.
The State Board and Local Boards shall, to the maximum extent feasible,
coordinate their pre -apprenticeship and apprenticeship training programs with
one or more DIR DAS approved apprenticeship for the occupation and
geographic area.
3. Private Postsecondary Institutions (for -profit or non-profit)
Training providers be must be accredited by the Accrediting Commission for Schools
(ACS) Western Association of Schools and Colleges (WASC); the WASC Senior College
and University Commission (WSCUC); have current BPPE Approval to Operate; current
Verification of Exemption by BPPE; or are deemed exempt per California Education
Code (CEC) Section 94874.
Note that providers who are deemed exempt are not required to have a Verification
of Exemption. However, if EDO is unable to determine the specific exemption that the
provider falls under, then EDD reserves the right to request that the provider obtain a
Verification of Exemption from the BPPE.
Providers that fall under exemptions (a), (d), (f), or (h) of CEC Section 94874 are not
eligible for the ETPL.
A Distance Education provider without a physical presence in California that offers
postsecondary distance education to California students for a fee must be registered
with the BPPE. Private Distance Education higher education institutions that are
degree granting, non-profit, and accredited are not required to register with SPPE,
but must be accredited by the ACS WASC, the WSCUC, or an agency recognized by the
U.S. Department of Education. For more information on the BPPE Out -of -State
Institution registration, please see the BPPE Out -of -State Institution Registration
webpage.
For a directory of accredited schools, please visit ACS WASC and WSCUC.
For more information regarding BPPE Approval to Operate, or current Verification of
Exemption, please visit the BPPE website. If the training provider has a BPPE Approval
to Operate, Verification of Exemption, or Out -of -State Institution Registration, the
document must be uploaded to the documents section of the Provider Profile in
CaIJOBS.
4. Public Postsecondary Institutions
a. Public Postsecondary Community Colleges
WSD21-03 Page 9 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
Training providers must be accredited by the WASC Accrediting Commission
for Community and Junior Colleges (ACCJC). The following website can be
utilized to search for the WASCACCJC accredited colleges: WASC ACJCC.
For public postsecondary community colleges not WASC ACCJC accredited, but
are currently in the initial accreditation process, the Local Board can nominate
the training provider, and the State Board and the EDD will determine
whether the community college meets the training provider initial eligibility
criteria.
b. CA State University (CSU) and University of CA (UC)
Training providers must be accredited by the WSCUC. The following website
can be utilized to search for WSCUC accredited colleges: WSCUC.
In addition to the above requirements, all training providers (with the exception of
apprenticeship programs) must meet the following:
All training providers are subject to the Equal Opportunity and Nondiscrimination
requirements found in Section 188 of WIOA. All Local Boards must ensure a training
provider is in compliance prior to nominating the training provider to be on the CA
ETPL. Equal Opportunity and Non -Discrimination procedures should be posted at the
AJCC and approved training providers' facilities, and provided to each participant upon
enrollment in a CA ETPL training program. It is critical for Local Boards to utilize EDD-
provided monitoring tools to evaluate the providers, and to upload appropriate
documents to the Documents section of the Provider Profile in CaIJOBS. It is also
important to note that all site locations for a provider must be in compliance with
WIOA Section 188. For more information, refer to Nondiscrimination and Equal
Opportunity Procedures (WSD17-01).
Provide information supporting the provider's partnership with business. This may
include information about the quality and quantity of employer partnerships.
• Enter program(s) of training services into CaIJOBS. The training provider should only
enter the program(s) desired to be on the CA ETPL. If the program is offered with
multiple modes of delivery, curriculum, or course lengths, the program must be
entered separately for each variation. Please reference ETPL Definitions (Attachment 2)
for the definition of a Training Program.
• A signed copy of the CA ETP Assurances Form (Attachment 4) is uploaded to the
Documents section of the Provider Profile in CaIJOBS. This form must be uploaded
annually, prior to the provider being reviewed for eligibility.
Once the training provider completes the CA ETPL application on CaUOBS, the Local ETPL
Coordinator is responsible for reviewing the provider's information and either denying their
inclusion on the CA ETPL, or nominating them for review by the State ETPL Coordinator
through the CaIJOBS approval process. The Local ETPL Coordinator must review and nominate,
or deny a training provider profile within 30 days of the completed application date.
WSD21-03 Page 10 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
The Local Board that contains the headquarters of the provider is responsible for nominating
the provider profile. Please reference the Approval or Denial of Training Provider/Program
section of this attachment for additional information.
Training Program Initial Eligibility Criteria
Initial eligibility applies to a program previously not listed on the CA ETPL under the WIOA or
the WIA. The initial eligibility period is one year (365 days). After a training provider meets the
training provider initial eligibility criteria listed above, been nominated by the Local Board, and
approved by the State ETPL Coordinator, each individual training program must meet the
following requirements to be listed on the CA ETPL:
• The training program must be for occupations in in -demand industry sectors identified
by the state, region, or Local Board. In -demand or priority industry sector information
must be verified with the State Board and/or Local Board.
• The training program provides training services that lead to an industry -recognized
credential, national or state certificate, or degree, including all industry appropriate
competencies, licensing and/or certification requirements, or employment in a specific
occupation after receiving measurable technical skills. Please note the training program
does not have to issue the credential, but the training program should prepare the
individual to obtain the credential. For example, a Class A Truck Driving program does
not issue the Class A driver's license, but it should prepare the individual to pass the
state -issued exam to obtain the license. For more information on if a training leads to
an industry -recognized credential, please see DOL's Credential Attainment Decision
Tree.
• The cost in the Cost Details tab in the program wizard should match the cost of a
member of the general public enrolling in the program without assistance from WIOA.
This information should be available in the provider's brochure or website. If the Local
Board works out a different cost with the provider, then the cost information in the
training activity code will need to be updated to reflect the different cost.
The mode of instruction, and class schedule(s) are consistent with the provider's
advertised brochure/website. If a program is offered with multiple modes of instruction
(e.g., online and in -person) or durations, the program needs to be entered separately
for each variation.
For providers with a BPPE Approval to Operate, the training program and its location
are BPPE approved'.
• For WASC accredited training providers where the program's instruction and/or
curriculum development is entirely sub -contracted to another entity or third party
vendor, the training provider directly receiving tuition and related instruction fees
1 For providers with a BPPE Approval to Operate, not all BPPE training programs are
automatically eligible to be listed on the CA ETPL.
WSD21-03 Page 11 of 21
ETPL POLICY AND PROCEDURES ATTACHMENT 1
(e.g., ITA) must meet the requirements outlined in this directive, and register in
CaIJOBS as a provider. See ETPL Definitions (Attachment 2) for the definition of third -
party subcontracting and what is considered allowable.
• Program must provide and meet the following performance metrics based on
aggregate data for all students in the program to ensure the program supports the
ability for the individual to obtain an industry -recognized postsecondary credential,
and/or employment upon completion of the program. The provider must provide
performance data for the prior complete program year (July 1—June 30).
o Public Postsecondary Community Colleges, CSUs, UCs, and Adult Education
Secondary Schools are required to provide performance information for
consideration of placement on the CA ETPL, but due to heavy state oversight,
investment, and the inability to capture true program outcome data, these
institution types are not required to meet a specific performance threshold to
be listed on the CA ETPL. The following performance data must be provided and
listed in CaIJOBS:
Of individuals that exited the program, the percentage who successfully
completed the training program (did not withdraw or transfer out of the
program).
Of individuals that successfully completed the training program, the
percentage who are employed within six months of graduating from the
training program. For occupations for which the state requires passing
an examination, the six month period begins after the announcement of
the examination results for the first examination available after a
student completes the program.
o Private Postsecondary Institutions are required to meet and provide the
following performance data in CaIJOBS:
■ Of individuals who exited the program, 50% successfully completed the
training program (did not withdraw or transfer out of the program).
■ Of individuals who successfully completed the training program, 50% are
employed within six months of graduating from the training program.
For occupations for which the state requires passing an examination, the
six month period begins after the announcement of the examination
results for the first examination available after a student completes the
program.
Please note —Apprenticeship programs are not subject to program initial eligibility criteria.
Once the training provider enters the program into CaIJOBS, the Local ETPL Coordinator is
responsible for reviewing the program information and either denying their inclusion on the CA
ETPL, or nominating them for review by the State ETPL Coordinator through the CaIJOBS
approval process. The Local ETPL Coordinator must review and nominate, or deny a training
program within 30 days of the completed application date.
WSD21-03 Page 12 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
The Local Board where the program is located is responsible for nominating the program.
Please reference the Approval or Denial of Training Provider/Program section of this
attachment for additional information.
For more information regarding the training provider and program initial eligibility process,
please refer to the CA ETPL Training Provider and Program Determination Flowchart
(Attachment 5).
H. CA ETPL Continued Eligibility Criteria
Training Provider Continued Eligibility Criteria
Continued eligibility applies to all training providers listed on the CA ETPL at any time under
the WIOA or WIA, and whose initial eligibility has expired. A training provider's initial and
continued eligibility is valid for 365 days after the provider is approved for the ETPL. Since
providers can be reviewed year-round, all active training providers on the CA ETPL will be
evaluated annually by the EDD no earlier than 60 days, and no later than 30 days prior to the
provider's eligibility expiration date to ensure they continue to meet eligibility to be retained
on the CA ETPL. To determine continued eligibility, the EDD must verify that the training
provider continues to meet the requirements outlined in the Training Provider Initial Eligibility
Criteria section of this Directive. DOL registered apprenticeships and DIR DAS approved
apprenticeships do not have any continued eligibility requirements and will remain on the
ETPL. It is recommended that apprenticeships update their program information annually.
In addition, providers on the CA ETPL for two full program years (July 1 —June 30) must have
at least one Title 1, subtitle B enrollment during the previous two program years. If removed
due to enrollment requirements, a provider must wait six (6) months from removal to submit
their ETPL application for reinstatement and will not be held to the enrollment requirement
when determining continued eligibility for placement back onto the list.
Training Program Continued Eligibility Criteria
Continued eligibility applies to all training programs listed on the CA ETPL at any time under
the WIOA or WIA and whose initial eligibility has expired. A training program's initial and
continued eligibility is valid for 365 days after the program is approved for the ETPL. Since
programs can be reviewed year-round, all active training programs on the CA ETPL will be
evaluated annually by the Local Board no earlier than 60 days, and no later than 30 days
prior to the program's eligibility expiration date to ensure they continue to meet eligibility to
be retained on the CA ETPL.
Training providers must reapply for WIOA program certification using CaUOBS. All applications
for continued eligibility of training programs will be evaluated as they are received, by the
Local Board and EDD, to ensure they continue to meet eligibility to be retained on the CA ETPL.
The Local Board where the program is located is responsible for evaluating the program.
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After a training provider has met the training provider continued eligibility criteria listed
above, each individual training program must meet the following requirements to retain their
listing on the CA ETPL:
• Training program information is reviewed and updated in CaIJOBS.
• Training program meets all requirements outlined above in the Training Program Initial
Eligibility Criteria section of this attachment.
CA ETPL training programs must meet performance metrics to retain their eligibility on
the ETPL. The EDD will negotiate with DOL to establish yearly performance goals based
on the WIOA primary indicators of performance. For continued eligibility, CA ETPL
training programs (with the exception of apprenticeship programs, Adult Education
programs, Community Colleges, UCs and CSUs) must meet or exceed the performance
metrics required in initial eligibility, as well as the negotiated state -level Title I Adult
performance goals. The EDD will publish the state -level negotiated performance goals
in a Workforce Services Information Notice located on the EDD website. The continued
eligibility performance calculations for each program is based on WIOA participant
performance, and is verified using the federal ETP Report published annually by the
state. Providers are required to collect and submit aggregate performance data for all
students to EDD. The following outlines the performance metrics for continued
eligibility:
o The program must meet the following performance metric for all students for
the most recent complete program year (July 1—June 30):
■ Of individuals who exited the program, 50% successfully completed (did
not withdraw or transfer) the program.
The program must meet the following performance metrics for WIOA
participants for the most recent complete program year (July 1—June 30)2:
■ Employment Rate 2"d Quarter after Exit meets the state's negotiated
goal for the Title I Adult program.
■ Employment Rate 4th Quarter after Exit meets the state's negotiated
goal for the Title I Adult program.
■ Median Earnings meet the state's negotiated goal for the Title I Adult
program.
■ Credential Attainment meets the state's negotiated goal for the Title I
Adult program (if applicable).
■ Measurable Skill Gains meets the state's negotiated goal for the Title I
Adult program.
z With the exception of completers, providers will be held accountable for the performance
measures in which two complete years of data is available for their program(s) on the ETP
Report.
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Please see CalJOBS ETPL Module Guide Card (located on the Staff Online Resources page in
CaIJOBS) for instructions on how providers reapply for WIOA program certification in CaIJOBS.
For detailed information regarding the definitions and calculations of the WIOA primary
indicators of performance, please see Performance Guidance (WSD22-01).
Please refer to the CA ETPL Training Provider and Program Determination Flowchart
(Attachment 5) to determine if a training provider and its program(s) meet the continued
eligibility criteria to remain on the CA ETPL.
I. Approval and Denial of Training Provider/Program
Approval of Training Provider/Program
After reviewing to ensure the provider/program meets the eligibility criteria above, the Local
Board can nominate the training provider/program to the state for review. If nominating the
provider to the State ETPL Coordinator, the signed CA ETP Assurances Form (Attachment 4)
must be uploaded to the documents section of the Provider Profile in CaIJOBS.
The State ETPL Coordinator will review providers within 30 days of their nomination by the
Local Board. The EDD will review the provider/program's information to ensure it meets all
initial or continued eligibility requirements outlined in this Directive. If eligible, the State ETPL
Coordinator will approve the provider/program for the CA ETPL, and notify the Local ETPL
Coordinator.
If the Local Board has additional local ETPL eligibility requirements, the Local ETPL
Coordinator must review all CA ETPL approved distance education programs, as well as all in-
state CA ETPL approved programs located in the Regional Planning Unit for inclusion on their
local ETPL.
If the Local Board does not have additional local ETPL eligibility requirements, all approved CA
ETPL programs must be included on the Local Board's local ETPL.
Denial of a Training Provider/Program
After review, if a Local Board determines the training provider/program does not meet the
requirements to be listed on the CA ETPL, the Local Board must inform the training provider in
writing with the reason(s) for the denial, and provide information on the Local Board appeal
process within 30 days of receipt of the application. A copy of the written notification provided
to the provider must be uploaded to the documents section of the Provider Profile in CaIJOBS
within 10 business days of issuance.
If the Local Board nominates a provider/program to the state for review, but upon review, the
State ETPL Coordinator denies the training provider/program listing on the CA ETPL, the EDD
must inform the Local Board of the denial and the reason(s) for the denial within 30 days of
receipt of the nomination. The Local Board must in turn inform the training provider in writing
with the reason(s) for the denial, and information on the Local Board appeal process within 30
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ETPL POLICY AND PROCEDURES ATTACHMENT 1
days of receipt of the EDD's decision. A copy of the written notification provided to the provider
must be uploaded to the document section of the Provider Profile in CaIJOBS within 10 business
days of issuance.
If the training provider is able to rectify the issue that caused the denial, the Local Board can
review the information and resubmit to the State ETPL Coordinator for review. For example, if a
provider is denied solely because the CA ETP Assurances Form (Attachment 4) was not
uploaded to CaIJOBS, the State ETPL Coordinator would notify the Local Board, which would
notify the provider. The Local Board can then nominate the provider again once the form is
uploaded to CaIJOBS.
The training provider's request to be on the CA ETPL must be denied if the training provider
fails to provide complete information, intentionally provides inaccurate information, or has
substantially violated any WIOA requirement(s). If the EDD, in consultation with the nominating
Local Board, determines a training provider intentionally supplied inaccurate information or
violated any WIOA requirement(s), the EDD or the Local Board shall deny the training provider's
application for the CA ETPL, and the training provider is not allowed to be reconsidered for
inclusion on the CA ETPL for at least two years.
If approved for inclusion on the CA ETPL, but the Local ETPL Coordinator determines the
training provider/program does not meet their local ETPL requirements, the Local Board must
inform the training provider in writing with the reason(s) for the denial, and information on the
Local Board appeal process within 30 days of receipt of the application. A copy of the written
notification provided to the provider must be uploaded to the documents section of the
Provider Profile in CaIJOBS within 10 business days of issuance.
J. Delisting Training Providers/Programs
To ensure the integrity of the CA ETPL, the Local Board or the EDD will remove a training
provider or program from the CA ETPL at any time for the items below:
1. The training provider will be immediately removed from the CA ETPL for any of the
following reasons until such time as they meet continued eligibility. A provider who has
been removed from the list for any of the following reasons is liable to repay all Adult
and Dislocated Worker training funds received during the period of noncompliance:
a. The training provider has lost its accreditation or its approval to operate from
its regulating agency.
b. A private postsecondary training provider no longer meets the exempt criteria
per CEC Section 94874, or the provider's Verification of Exemption by BPPE (if
required by the EDD) expired or is revoked, and the provider does not have a
new Verification of Exemption, or BPPE Approval to Operate.
c. The nonprofit Community Based Organization no longer qualifies under Section
501(c)(3) of the Federal Internal Revenue Code.
d. The apprenticeship program is no longer registered with the DOL under the
National Apprenticeship Act, or is no longer approved by DIR DAS. The State
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ETPL Coordinator is responsible for removing apprenticeship programs.
e. The pre -apprenticeship program no longer has a Letter of Commitment from a
DOL registered or DIR DAS approved apprenticeship program, or no longer leads
to an industry -recognized postsecondary credential.
f. It is determined the provider sub -contracted instruction of the program to
another entity without approval from WASC or BPPE. See ETPL Definitions
(Attachment 2) for the definition of third -party subcontracting.
g. The provider is not in compliance with WIOA Section 188.
2. A training provider will be immediately removed from the CA ETPL for a period of no
less than two years for any of the reasons listed in this section. A provider who has
been removed from the list for any of the following reasons is liable to repay all Adult
and Dislocated Worker training funds received during the period of noncompliance:
a. The state identifies the Local Board and training provider are participating in
pay -to -play activities (commonly known as kickbacks) that include, but are not
limited to: the Local Board received monetary or gift exchanges for (or in the
hope for) referrals to a specific training provider, and/or exchanges of money or
gifts to have the training provider listed on ETPL. As part of the annual on -site
monitoring of Local Boards, if it is determined the Local Board is engaging in
pay -to -play activities, a corrective action is required, and failure to take timely
action to be in compliance may result in decertification of the Local Board
involved.
b. It is determined the training provider falsely reported information.
c. The training provider substantially violated a provision of Title I of WIOA, or its
implementing regulations.
d. The training provider's top level leadership (e.g., owner, CEO, Director, etc.) is
convicted of violating any federal or state law associated to the operation of the
institution.
3. The EDD, in coordination with the Local Board, can remove a provider for any of the
following reasons. Reactivation to the list is at the discretion of the State ETPL
Coordinator and the Local Board:
a. It is determined the provider is not serving or providing value to WIOA
participants, and is listed on the CA ETPL solely for other purposes, such as the
utilization of Workers' Compensation Supplemental Job Displacement Benefit
vouchers.
b. The provider has not served at least one Title I, subtitle B enrollment during the
previous two program years. See "Training Provider Continued Eligibility
Criteria" for requirements to be reinstated to the ETPL.
c. The provider's CaIJOBS profile and/or program information is inaccurate or
incomplete.
d. The training provider has not demonstrated a good faith effort in providing the
ETP Report data to the EDD.
e. The provider no longer wishes to be listed on the CA ETPL.
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4. in an effort to safeguard WIOA funds, the training provider will be suspended from
the CA ETPL if the training provider is under any federal, state, or local investigation.
During the period of suspension, no new enrollments may occur, but the training
provider can continue to serve existing WIOA funded enrollments. Once the
investigation is complete, a review of the findings by the state will determine if the
provider can be reinstated to the CA ETPL.
If a training provider/program is removed from the CA ETPL, the EDD must inform the Local
Board of the denial and the reason(s) for the delisting within 30 days of the removal. The Local
Board must in turn inform the training provider in writing with the reason(s) for the delisting,
and provide information on the Local Board appeal process within 30 days of receipt of the
EDD's decision. A copy of the written notification provided to the provider must be uploaded
to the document section of the Provider Profile in CaIJOBS within 10 business days of issuance.
All training provider/programs removed from the CA ETPL must be removed from the local
ETPL immediately upon notification from the EDD, as any new enrollments into a training
program not eligible to be on the CA ETPL will result in disallowed costs.
It is the responsibility of the EDD and the Local Board to work together to ensure any
participants currently enrolled in a training program removed under items 1 and 2 experience
minimal disruption. If the training provider or program is removed due to items 1, 3, or 4, any
participants already enrolled (attended at least one day of instruction) can continue
participation in the program until the training is complete, but no new enrollments may occur.
Please see WSD19-10 for additional information regarding the recovery of training funds.
K. Placing Delisted Training Providers/Programs Back on the ETPL
Requests to be placed back on the CA ETPL must be submitted through the Local Board (unless
the provider is a Distance Education or apprenticeship program). The training provider and
program(s) must meet all criteria outlined in the CA ETPL Continued Eligibility Criteria section
of this attachment to be placed back on the CA ETPL.
If the training provider is removed for item 2 of the Delisting Training Providers/Programs
section of this directive, two years must have passed from the time of their removal before
they can be placed back onto the CA ETPL.
If the training provider is removed for item 3(b) of the Delisting Training Providers/Programs
section, the provider must wait 6 months from the date of removal before submitting an ETPL
application for reinstatement.
L. Appeals
Appeals to the Local Board
Each Local Board must have a written appeal process for the CA and local ETPL that includes
the following required provisions:
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• Instructions for a training provider wishing to appeal a decision. The training provider
must appeal to the Local Board in writing within 30 days of the issuance of the denial or
delisting notice. The appeal must include a statement of the desire to appeal,
specification of the training program(s) in question, the reason(s) for the appeal (i.e.,
grounds), documentation supporting the grounds for the appeal, and the signature of
the appropriate training provider official.
• An initial informal meeting between the Local Board staff and the training provider. The
purpose of this meeting is to identify if there is a simple solution to resolve the dispute.
• The opportunity for training providers to have a hearing. The hearing officer shall be an
impartial person. The hearing officer shall provide written notice to the concerned
parties of the date, time, and place of the hearing at least ten calendar days in advance
of the scheduled hearing. Both parties shall have the opportunity to present oral and
written testimony under oath, to call and question witnesses, request documents
relevant to the proceedings, and have legal representation.
The hearing officer's final decisions must be made within 60 days of receipt of the
appeal, and the training provider and the Local Board notified in writing of the final
decision.
• A copy of the final decision must be emailed to the State ETPL Coordinator
(wsbetpl@edd.ca.gov), and the Local ETPL Coordinator must upload the final decision
to the Provider Profile section of CaIJOBS.
Appeals to EDD
Distance Education and Apprenticeship programs can appeal directly to the EDD. All other
training provider may appeal to the EDD only if the local appeal process has been exhausted,
and the provider is dissatisfied with the Local Board's final decision.
A training provider wishing to appeal a Local Board's decision must submit a written
appeal to the EDD within 30 days from the date of the Local Board's final decision. The
request for appeal must include a statement of the desire to appeal, specification of
the training program in question, the reason(s) for the appeal (i.e., grounds), Local
Board's final decision document, and the signature of the appropriate training provider
official. The appeal should be sent to: wsbetpl@edd.ca.gov.
• The EDD will promptly notify the appropriate Local Board when the EDD receives a
request for appeal and when a final decision has been rendered.
• The EDD will review appeals received, make a decision, and notify the training provider
and the Local Board.
• The EDD will upload the state's final decision to the Provider Profile in CaIJOBS.
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M. Maintenance of the CA ETPL
The EDD is responsible for the maintenance and publishing of the CA ETPL. Local Boards, in
turn, are responsible for ensuring all of their AJCC locations have access to the most recent
version of the CA and local ETPI-s. Local Boards may include additional performance,
occupational, and/or industry data to augment the CA ETPL listings on their local ETPL.
Local Boards, job seekers, and training providers have access to the CA ETPL on CaIJOBS by
clicking the Access California's ETPL and Apprenticeship Providers link from the homepage, or by
clicking More Career Services, and then Education Services section.
N. ETP Report
The WIOA requires the state to submit an ETP Report with the federal WIOA Annual
Performance Report on October 1st utilizing a template developed jointly by the DOL and U.S.
Department of Education. This report includes all WIOA and non-WIOA participants served by
each training program listed on the CA ETPL3. The DOL has made the ETP Report data available
to the public via trainingproviderresults.gov.
The ETP Report gathers critical information, including the employment, earnings, and
credentials obtained by participants in the training program. This information will be widely
disseminated to assist participants and members of the general public in identifying effective
training providers and programs. This information will also benefit the training provider by
providing awareness of their program, and serving as a tool to potentially enhance their
programs.
All training providers are required to electronically submit the program participant data
outlined in the CA ETPAssurances Form (Attachment 4). The state recognizes the reporting
burden this causes, and understands the data limitations, so the state will work with training
providers based on the available data provided.
Data reporting for the annual ETP Report will be a phased approach with the state working
collaboratively with Local Boards, and training providers to obtain the required information.
Training providers that demonstrate a good faith effort in providing data will not be subject to
removal from the ETPL; however, failure to provide any data may result in removal from the CA
ETPL. Performance data from the ETP Report will be used for continued eligibility review of all
training programs, excluding DOL registered or DIR DAS approved apprenticeships.
O. Technical Assistance and Resources
Technical assistance will be provided by BPPE, DIR DAS, Local ETPL Coordinators, and EDD on
respective application processes, compliance requirements, and reporting documents. Each
Local Board must identify a Local ETPL Coordinator(s) using the Local ETPL Coordinator Contact
3 Apprenticeship programs are excluded from this requirement.
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ATTACHMENT 1
Form (Attachment 6). The Local Board must provide an updated form if the Local ETPL
Coordinator changes, or if the existing coordinator's information changes.
Training Providers
Training providers may contact the Local ETPL Coordinator in their area with questions
regarding the application process and eligibility (initial and continued). For basic ETPL
information and a list of Local ETPL Coordinators, refer to the EDD's Eligible Training Provider
List located on the EDD website.
Private postsecondary training providers can obtain assistance from the BPPE through technical
assistance workshops (BPPE Application Workshop and BPPE Compliance Workshop), which
assists training providers in completing the BPPE Annual Reports, and online reporting tools.
Apprenticeship providers that are registered with either the US DOL or CA DIR DAS and wish to
be added to the ETPL should contact the State ETPL Coordinator by email: wsbetpl@edd.ca.gov.
Local ETPL Coordinators
Local ETPL Coordinators can communicate with the State ETPL Coordinator by email:
wsbetpl@edd.ca.gov.
The EDD will coordinate webinars and trainings as necessary. Announcements related to the CA
ETPL will be made via email to the Local ETPL Coordinators.
The CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources page in CaIJOBS)
provides detailed instructions to assist Local Boards with entering programs into the CaIJOBS
ETPL module. The CaIJOBS system includes data entry screens and reports, and is the
mandatory method to be used by training providers and Local Boards for transmitting this data
to the state.
For a full list of CaIJOBS Activity Codes used to track a participant's training activities, please see
CaIJOBS Activity Codes (WSD19-06).
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ETPL POLICY AND PROCEDURES ATTACHMENT 2
ETPL DEFINITIONS
Apprenticeship Program — All apprenticeship programs that are registered with the U.S.
Department of Labor (DOL), Office of Apprenticeship, or approved by California (CA)
Department of Industrial Relations (DIR) Division of Apprenticeship Standards (DAS), are
automatically eligible to be included on the CA Eligible Training Provider List (ETPL).
Apprenticeship programs are a written plan designed to move an apprentice from a low or no
skill entry-level position to full occupational proficiency. The apprenticeship program is
sponsored by an employer, and upon completing the training program, an apprentice earns a
"Completion of Registered Apprenticeship" certificate, which is an industry -issued, nationally -
recognized credential.
Customized Training —Training that meets the following criteria:
1. Designed to meet the specific requirements of an employer (including a group of
employers).
2. Conducted with a commitment by the employer to employ an individual upon successful
completion of the training.
3. The employer pays a significant portion of the cost of training, as determined by the
Local Workforce Development Board (Local Board) involved, taking into account the size
of the employer and such other factors as the Local Board determines to be
appropriate, which may include the number of employees participating in training, wage
and benefit levels of those employees at present and anticipated upon completion of
the training), relation of the training to the competitiveness of a participant, and other
employer -provided training and advancement opportunities.
Distance Education — Education that uses only one or more of the technologies listed below to
deliver instruction to students who are separated from the instructor, and to support regular
and substantive interaction between the students and the instructor, whether offered
concurrently or not. The technologies include the following:
1. The internet.
2. One-way and two-way transmissions through open broadcast, closed circuit, cable,
microwave, broadband lines, fiber optics, satellite, or wireless communications devices.
3. Audio conferencing.
Eligible Training Provider (ETP) — In order for a training provider to list a program on the ETPL,
the training provider must do the following:
1. Receive funding for training services.
2. Meet the standards and requirements to be a training provider on the ETPL.
3. Provide a program of training services.
4. Be one of the following types of entities:
a. Institution of Higher Education that leads to a recognized post -secondary
credential.
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b. Entities that carry out a training program registered under the National
Apprenticeship Act.
c. Other public or private training providers, which may include the following:
L Nonprofit Community Based Organization under Section 501(c)(3) of the
Federal Internal Revenue Code.
ii. Joint labor-management organizations.
iii. Eligible training providers of Adult education and literacy activities under
Workforce Innovation and Opportunity Act (WIOA) Title II.
ETPL Training Program Types — In order for a training provider to receive WIOA funds through
an Individual Training Account (ITA), its training program(s) must be listed on the ETPL. These
programs must provide training services, including, but not limited to the following (unless
otherwise noted):
1. Occupational skills training, including training for non-traditional employment.
2. Programs that combine workplace training with related instruction, which may include
cooperative education programs.
3. Training programs operated by the private sector.
4. Skill upgrading and retraining.
5. Entrepreneurial training.
6. Adult Education or Literacy Activities in combination with training services listed above.
7. Apprenticeship and Pre -apprenticeship Skills Training (20 CFR 680.330).
In -demand Industry Sector or Occupation —The determination of whether an industry sector or
occupation is in -demand shall be made by the California Workforce Development Board
(CWDB) or Local Board, as appropriate, using state and regional business and labor market
projections. An industry sector is considered in demand if it has a substantial current, or
potential impact (including through jobs that lead to economic self-sufficiency and
opportunities for advancement) on the state, regional, or local economy, and that contributes
to the growth or stability of other supporting businesses, or the growth of other industry
sectors. An occupation that currently has, or is projected to have, a number of positions in an
industry sector so as to have a significant impact on the state, regional, or local economy, as
appropriate.
Occupational Skills Training — An organized program of study that provides specific vocational
skills that lead to proficiency in performing actual tasks and technical functions required by
certain occupational fields at entry, intermediate, or advanced levels.
Postsecondary Credential — An industry -recognized certificate or certification, a certificate of
completion of an apprenticeship, a license recognized by the state or federal government, or an
Associate or Bachelors degree. A recognized postsecondary credential is based on the
attainment of measurable technical or industry/occupational skills necessary to obtain
employment or advance within an industry/occupation. These technical or
industry/occupational skills are generally based on standards developed or endorsed by
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employers or industry associations. The following are types of recognized postsecondary
credentials:
• Associate degree.
• Bachelor's degree.
• Occupational licensure (e.g. Certified Nursing Assistant license).
• Occupational certificate, including Registered Apprenticeship and Career and Technical
Education educational certificates.
• Occupational certification (e.g. Automotive Service Excellence certification).
• Other recognized certificates of industry/occupational skills completion sufficient to
qualify for entry-level or advancement in employment.
Certificates awarded by Local Boards and work readiness certificates are not considered
postsecondary credentials because neither type of certificate is recognized industry -wide, nor
documents the measurable technical or industry/occupational skills necessary to gain
employment or advancement within an occupation. Certificates/credentials that provide
general skills, even if such general skills are broadly required to qualify for entry-level
employment or advancement in employment, are not considered postsecondary
certificates/credentials.
The following are examples of credentials/certificates that are not recognized postsecondary
credentials:
• Occupational Safety and Health Administration 10-hour course on job -related common
safety and health hazards (OSHA 10).
• National Career Readiness Certification.
• National Retail Federation Credentials.
• ServSafe Food Handler's Certification.
• Cardio Pulmonary Resuscitation (CPR) Certification.
• Certificates for General Computer Skills (Microsoft Word, Excel, Outlook, etc.).
For an additional resource, the DOL designed an interactive Postsecondary Credential
Attainment Decision Tree to assist in making a determination about whether a credential is
considered an industry -recognized credential. This tool is best used in conjunction with the
information outlined in this directive.
Pre -apprenticeship Program — A program designed to prepare individuals to enter and succeed
in an apprenticeship program, and includes the following elements:
1. Training and curriculum that aligns with the skill needs of employers in the economy of
the state or region involved.
2. Access to educational and career counseling and other supportive services, directly or
indirectly.
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3. Hands-on, meaningful learning activities that are connected to education and training
activities, such as exploring career options, and understanding how the skills acquired
through coursework can be applied toward a future career.
4. A partnership with one or more apprenticeship programs that assists in placing
individuals who complete the pre -apprenticeship program in an apprenticeship
program.
5. Opportunities to attain at least one industry -recognized credential through an
apprenticeship program.
Secondary School Diploma or Recognized Equivalent —CA-recognized diplomas issued by a CA
public school, as well as by private schools accredited by the Western Association of Schools
and Colleges (WASC) or equivalent regional accreditation body. The requirements of a
secondary school diploma are outlined by the California Department of Education (CDE) and
listed on CDE's High School Graduation Requirements webpage.
A secondary school equivalency certification indicates that a student has completed the
requirements for a high school education. CA has approved the use of three high school
equivalency tests (HSET): GED®, Hi$ET®, and TASCT". These tests are for students 18 years old
and older, and 17 years old (in some instances). Those who pass the CA High School Proficiency
Examination are awarded a Certificate of Proficiency by the CA State Board of Education. While
some HSET preparation programs may issue "diplomas or certificates" of completion these
documents are not genuine high school equivalency credentials. There are various free HSET
preparation programs available for free through the CA Adult Education Provider Directory.
Third -Party Subcontracting — a program where course instruction and curriculum is not
developed by the provider, and instead is created and delivered by a third party. Per
Attachment 1 of the directive, the provider accepting tuition and related instruction fees (e.g.
ITA) must be the provider listed on the ETPL.
Third -party subcontractors cannot accept WIOA funding without meeting ETPL eligibility
requirements, and being placed on the ETPL. Per the California Education Code Section 94886,
private postsecondary institutions that receive "institutional charges" such as tuition are
required to be approved or deemed exempt by the BPPE.1
1 EDC 94886 - Except as exempted in Article 4 (commencing with Section 94874) or in
compliance with the transition provisions in Article 2 (commencing with Section 94802), a
person shall not open, conduct, or do business as a private postsecondary educational
institution in this state without obtaining an approval to operate under this chapter.
EDC 94858 - "Private postsecondary educational institution" means a private entity with a
physical presence in this state that offers postsecondary education to the public for an
institutional charge.
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Training Program — A program of training services is one or more courses or classes, or a
structured regimen that provides the WIOA training services, and leads to any of the following:
1. An industry -recognized certificate or certification, a certificate of completion of a
registered apprenticeship, a license recognized by the State or the Federal government,
an associate or baccalaureate degree.
2. A secondary school diploma or its equivalent.
3. Employment (see definition for Training Program that leads to Employment).
4. Measurable skill gains.
Due the federal reporting requirements of the ETP Report, if a program is offered with more
than one mode of delivery (e.g. online and in -person), more than one program length (e.g.
contact hours and/or weeks), and/or more than one curriculum, the program needs to be
entered once for each different variation. For example, if program A is offered online, and in -
person, the program needs to be entered twice: (1) for the online program, and (2) for the in -
person program.
Training Program that leads to Employment —An eligible ETPL program must prepare graduates
for a specific occupation related to the training that was provided. This means that programs
must award measurable technical skills, rather than general skills that are broadly required for
employment. These measurable technical or industry/occupational skills generally are based on
standards developed or endorsed by employers or industry associations.
The training program must be valuable to employers, as evidenced by partnerships with
business within priority industry sectors as identified in the State or Local Plan. Support of the
training program from at least three separate employers are required to be eligible, and
documentation of this support should be uploaded into the provider profile.
In addition, graduates of the program must be employed in an occupation related to the
training program. Training -related employment can be recorded for WIOA graduates in the
follow-up ribbon of the WIOA application.
Unsubsidized Employment— Employment in the private or public sector where the employer
does not receive a subsidy from public funds to offset all or part of the wages and costs of
employing the individual.
WSD21-03 Page 5 of 5
ETPL POLICY AND PROCEDURES ATTACHMENT 3
I
ETPL LOCAL BOARD DELEGATION AND CANCELATION FORM
A Local Workforce Development Board (Local Board) may delegate or cancel responsibility of the
California (CA) and local Eligible Training Provider List (ETPL) to an appointed Local Board by
completing this form. This form must be completed at the time of a change (delegation or
cancelation), and annually in July to ensure the State ETPL Coordinator is able to coordinate with
the appropriate Local Board.
Please sign (physical or electronic) and submit the completed form to the Employment
Development Department via email to WSBETPL@edd.ca.gov.
Select either the Delegation or Cancelation box:
® DELEGATION — Delegating Local Board is assigning responsibility for the CA and local ETPL
to the Appointed Local Board, and the Appointed Local Board agrees to coordinate the CA and
local ETPL on behalf of the Delegating Local Board. Signatures are required of the Delegating and
Appointed Local Board's Executive Director.
® CANCELATION — Delegating Local Board is revoking responsibility for the CA and local ETPL
to the Appointed Local Board. The Delegating Local Board will resume responsibility for the CA
and local ETPL unless a new Local Board is assigned this responsibility. Signatures are required of j
the Delegating and Appointed Local Board's Executive Director.
Delegating Local Board:
Delegating Local Board Executive Director
Name: Signature: Date:
Appointed Local Board:
Appointed Local Board Executive Director
Name: Signature: Date:
i
WSD21-03 Page 1 of 1
ETPL POLICY AND PROCEDURES ATTACHMENT 4
CA ETP ASSURANCES FORM
A completed and signed California (CA) Eligible Training Provider (ETP) Assurances Form must be
uploaded to the documents section of the Provider Profile in CaI10BS. This form must be uploaded
annually, prior to the provider being reviewed for eligibility.
Part A.
I certify that rinsert Name of School/Organizationl:
(a) Is a legal entity, registered to do business in the state of California (CA).
(b) Has not been determined to be ineligible to receive federal funds.
(c) Is in compliance with Workforce Innovation and Opportunity Act Section 188 and Title 29 Code
of Federal Regulations Part 38.
(d) Has demonstrated effectiveness in operating occupational classroom or distance training
program(s).
(e) Agrees that training provider facilities, classroom instruction, relevant financial records, and
attendance records may be reviewed by state, federal and/or local monitors or auditors to
ensure compliance with funding requirements.
Part B.
I certify that I:
(a) Have reviewed the annual student data reporting requirements for the Eligible Training
Provider Performance Report (ETP Report) established for training providers. Please refer to the
ETP Report Required Data listed below.
(b) Will begin collecting required student data elements that are not currently being collected.
(c) Will report and submit the ETP Report data for all students trained in each of my
school/organization's training programs listed as approved on the Eligible Training Provider List
(ETPL) to the Employment Development Department by the due date.
I understand that my school/organization's application for program approval on the CA ETPL will not be
processed without receiving this Eligible Training Provider Assurances Form.
Name of Training Provider (School/Organization)
Mailing Address
City, State, Zip Code
Phone Number (###) ###-####
Print Name of School/Organization Representative
Title of School/Organization Representative
Signature of School/Organization Representative
Date
WSD21-03 Page 1 of 2
ETPL POLICY AND PROCEDURES
ATTACHMENT 4
ETP REPORT REQUIRED DATA
Required Data Fields
ETPL Provider Name
ETPL Program Name
Total Number of Individuals Served
Total Number of Individuals Exited
Total Number who Completed the Program
Total Number Employed 2 d Quarter after Exit
Median Earnings in the 2" Quarter after Exit
Total Number Employed 4 th Quarter after Exit
Total Number of Individuals that Attained a Credential
Average Earnings in the 2 d Quarter after Exit
Average Earnings in the 4 th Quarter after Exit
WSD21-03 Page 2 of 2
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
ATTACHMENT 5
STEP 1: CALIFORNIA ELIGIBLE TRAINING LIST (ETPL) TRAINING PROVIDER CATEGORY DETERMINATION
YES
Once Training Provider Type is determined, proceed to Step 2.
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 2: CA ETPL TRAINING PROVIDER TYPE DETERMINATION
f*A
NO
ATTACHMENT 5
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Ford efinitions of the provider types, please reference Attachment land 2 of the Directive.
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 3: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
YES
YES
ATTACHMENT 5
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 3: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
1
YES
YES
YES
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 3: CA ETPL TRAINING PROVIDER ELIGIBILITY DETERMINATION
NO
ILS
Twining ptbv�erati,
coil eligible to
�':: n the CA ETPL. `
ATTACHMENT 5
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 3: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
YES YES
YES
YES
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 4: CA ETPL TRAINING PROVIDER TYPE DETERMINATION
YES
YES
YES
ATTACHMENT 5
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 5: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
YES
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 5: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
YES
ATTACHMENT 5
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 5: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
YES
ATTACHMENT 5
ETPL POLICY AND PROCEDURES ATTACHMENT 6
LOCAL ETPL COORDINATOR CONTACT FORM
Each Local Workforce Development Board (Local Board) Executive Director must designate a
Local Eligible Training Provider List (ETPL) Coordinator(s). The Local ETPL Coordinator(s) will
review and nominate training providers and programs for inclusion on the ETPL, via CaIJOBSsM
on behalf of the Local Board.
Submit completed and signed (physical or electronic) form to the Employment Development
Department by email: WSBETPL@edd.ca.gov.
Date:
Local Board:
MIS Administrator Name:
Executive Director Name:
Executive Director Email Address:
ALTERNATE
(Optional)
Signature of Approving Local Board Executive Director Date
WSD21-03 Page 1 of 1
ATTACHMENT 7
SUMMARY OF COMMENTS
Draft Directive ETPL Policy and Procedures (WSDD-215)
There were 131 comments to the draft version of this Directive.
Contents
Accreditation..............................................................................................................................2
AdultEducation..........................................................................................................................2
Appeals.......................................................................................................................................
2
Apprenticeships.........................................................................................................................3
ConsumerChoice.......................................................................................................................5
Delegation..................................................................................................................................5
Eligibility.....................................................................................................................................7
GeneralEligibility...................................................................................................................7
InitialEligibility.......................................................................................................................7
ContinuedEligibility...............................................................................................................8
CostInformation......................................................................................................................10
Credentials...............................................................................................................................11
DistanceEducation..................................................................................................................12
EEO...........................................................................................................................................13
ETPReport................................................................................................................................14
ETP Assurances Form...............................................................................................................17
General ETPL Requirements....................................................................................................17
In-Demand...............................................................................................................................19
LocalBoard Policy....................................................................................................................19
Localvs CA ETPL.......................................................................................................................20
Other........................................................................................................................................22
Out -of -State Providers.............................................................................................................22
Pre-apprenticeships.................................................................................................................23
ThirdParty................................................................................................................................24
Worker's Comp/Supplemental Job Displacement Benefit(SJDB)...........................................24
Page 1 of 25
Accreditation
Comment #1— How do we determine if a provider and their programs are accredited?
Resolution —Accreditation can be verified by visiting the Western Association of Schools and
Colleges, Senior College and University Commission (WSCUC) or WASC Accrediting Commission
for Community and Junior Colleges (WASC ACCJC) website and searching for the provider in
the directory of institutions. Direct links are provided in the policy.
Comment #2 — Do private postsecondary schools need to be Bureau of Private Postsecondary
Education (BPPE) approved and accredited by WASC?
Resolution — No, private providers must be either accredited by WASC, have BPPE Approval to
Operate, or meet the exemption criteria identified in California Education Code (CEC) Section
94874. See Attachment 1 under 3. Private Postsecondary Institutions for more information.
Comment #3 — Why is the accreditation only limited to Accrediting Commission for Schools
(ACS), WASC, the WSCUC? Why is accreditation limited to regional and not inclusive of any
Department of Education (DOE) accrediting agency in lieu of BPPE? There are specific
examples listed in bold italics that do include these exceptions, what's the difference?
Resolution —The BPPE oversees private postsecondary institutions operating in California with
the exception of those outlined in CEC Section 94874. Per CEC 94874(i) institutions accredited
by the ACS WASC, or WSCUC are exempt from the BPPE. Additional language expanding
acceptable accrediting agencies for Distance Education providers has been added on page 9 of
this directive.
Adult Education
Comment #4 — Regarding defining providers of adult education as only those who provide
training under Title II of Workforce Innovation and Opportunity Act (WIOA) (English as a
Second Language [ESL] and citizenship classes). This could exclude Regional Occupational
Programs (ROPs), community based schools, and any district that contract these services out
to local Community Based Organizations (CBOs).
Resolution —Training Employment and Guidance Letter (TEGL) 8-19, attachment 1, page 3
includes "Eligible providers of adult education and literacy activities under WIOA Title II if such
activities are provided in combination with training services described in 20 Code of Federal
Regulations (CFR) § 680.350" as an eligible training provider.
Appeals
Comment #5 — Does the appeals process still work in the context of Local Workforce
Development Boards (Local Boards) "nominating" providers for the ETPL instead of placing
them on directly? Where should the appeals process start?
Resolution —The appeals process starts with the Local Board that issued the denial. If a
provider is denied inclusion on the ETPL, and wishes to appeal, the provider must submit its
appeal to the Local Board.
Page 2 of 25
Comment #6 — Who would be the party responsible for (1) suspending the provider that is
under federal, state, or local investigation; (2) notifying the provider of the suspension? If the
provider protests, stating they were not afforded due process conduct, who will be responsible
for handling any possible legal process as a result of this suspension.
Resolution — Removing the provider would be the responsibility of both the Local Board and
the state. If either found that a training provider is currently under investigation, then the
provider would be immediately suspended by either the state or the Local Board, and the
Local Board would inform the provider of the suspension. The provider would then undergo
the appeals process if it so chooses, starting with the Local Board.
Comment #7 — What if the training provider disagrees with the Local Board's initial eligibility
assessment?
Resolution —The Local Board must provide the training provider with information regarding
the appeals process.
Comment #8—Are initial/informal meetings required as part of the appeals process if both
parties waive it based on written confirmation?
Resolution —All Local Boards must include an option for an informal meeting in their appeals
policy. However, both parties can agree to waive this requirement, and documentation should
be uploaded into the Provider Profile. This also needs to be included in the local policy.
Comment #9 —Are formal hearings required if both parties waive it? Can impartial hearing
officers be employed at the Local Board or does it need to be from an outside agency? Can the
hearing officer be a compliance analyst not working directly with ETPL?
Resolution — Local Boards must include the option of a formal hearing in their appeals policy.
However, both parties can agree to waive this requirement, and documentation should be
uploaded into the Provider Profile. Guidance on the appeals process, including impartial
hearing officers, needs to be included in the local policy.
Comment #10 — Can a Local Board rule to approve a provider on appeal, if the EDD originally
rejected it?
Resolution —Yes, but the provider/program has to go through final EDD approval before being
reinstated to the ETPL.
Apprenticeships
Comment #11— It appears that a number of requirements are inapplicable to apprenticeship
programs, including the WIOA Section 188 requirement. Is this correct?
Resolution — Both Department of Labor (DOL) and Department of Industrial Relations (DIR),
Division of Apprenticeship Standards (DAS) ensure that apprenticeships meet Equal
Employment Opportunity (EEO) standards per 29 CFR 30.3, therefore the Local Board cannot
impose additional EEO requirements onto the apprenticeship program.
Page 3 of 25
Comment #12 — Please provide further guidance on including all California (CA)
apprenticeships on the local Eligible Training Provider List (ETPL). There are some
apprenticeship programs that are not available locally (example: apprenticeship programs in
Imperial County do not have a presence in Southern California), and does not seem to make
sense to list locally as we are unable to provide the Individual Training Account (ITA) for
training due to the distance restrictions.
Resolution — Per TEGL 13-16, Change 1, "All Registered Apprenticeship Program (RAPS) on a
statewide ETP list must also be located on all local ETP lists in the state." In addition, TEGL 8-19
states that "Local Boards may add additional requirements for providers, except for RAPs,
which result in providers that are on the state ETP list that may not be eligible for inclusion on
the local ETP list."
Comment #13 — Can Local Boards require local program requirements to apprenticeship
programs related to payments (W-9s, Invoice Agreements) and other WIOA assurances (WIOA
section 188), list of employers partners, or is that assumed by the state?
Resolution —Apprenticeship programs cannot have additional eligibility requirements added
to them, per TEGL 8-19. If an apprenticeship program is approved by DOL or DIR DAS and want
to be added to the ETPL, they must be added to the state and local ETPL. They cannot be
removed from the ETPL until they request to be removed or they lose apprenticeship
approval/designation from DOL or DIR DAS.
Comment #14—Are registered apprenticeship programs required to provide a paid
employment component and if they are not providing employment, how is that monitored? If
they do not provide employment, isn't that just a regular training program?
Resolution —Yes, per the Factsheet located on the DOL Apprenticeship website,
apprenticeships are required to provide a paid employment component. The approval of
apprenticeship programs is managed by the DOL and/or DIR DAS.
Comment #15 — Are we allowed to require apprenticeship to meet our contracting/insurance
requirements to be on the local list?
Resolution — No. Per TEGL 8-19, no additional eligibility requirements can be added to
apprenticeship programs.
Comment #16—There are approved apprenticeship programs in occupations that are not in
our local priority sector or in -demand occupations. Our local policy is to not put such
programs on our local ETPL. It would be inconsistent to allow such a program to be listed as an
apprenticeship when we do not list it as a private postsecondary training program.
Resolution— Per TEGL 13-16, Change 1, "Given that RAPS are a link to demonstrated hiring
needs and WIOA provides automatic training provider eligibility to RAPS, ETA has determined
that RAPS qualify as occupations in -demand in the local labor market." In addition, TEGL 8-19,
Attachment 1, page 3 states: "RAPS are automatically eligible to be included on the ETP list and
are exempt from state and local ETP eligibility requirements."
Page 4 of 25
Comment #17 — If WIOA funds cannot be used for building construction, doesn't that restrict
Local Boards from funding apprenticeship/pre-apprenticeship programs?
Resolution — DOL Final Rules 683.235 clarifies that WIOA funds can't be used for construction,
etc. for the purposes of administering WIOA without prior approval from the Secretary of
State. However, in the context of apprenticeships and pre -apprenticeships, WIOA funds can be
used to pay for participants to be enrolled in construction programs.
Consumer Choice
Comment #18 — Does this mean the Local Board must refer the client for training and an ITA
regardless of the appropriateness of the training? Can an individual demand enrollment and
training services while demonstrating poor fitness by missing appointments, failing to meet
their obligations in the Individual Employment Plan (IEP), and participate in training that does
not necessarily fit their employment goals as long as they possess the minimum age, basic
skills, and/or prerequisites to do so? If so, we do not believe this is required by WIOA or
beneficial to the participant or the system.
Resolution —The America's Job Center of Californias"4 staff must determine training services
are appropriate for an individual after conducting an interview, an evaluation or assessment,
and career planning. If training is determined to be appropriate after meeting with a career
planner, the Local Board must send that participant to the training they select as long as
training funds have not been exhausted. Individuals maintain the right to enroll in whatever
program they choose, however it is the Local Board's responsibility to help individuals with
choosing the best program that fits their needs based on the IEP. Please see the definition of
Training Services in WSD19-06 for further guidance on how an individual qualifies for training
services.
Comment #19 — The CA ETPL does not permit the Local Board to approve a training program
that is eligible to be paid with WIOA funding, even though the Local Board is the subject
matter expert on what will lead to a self -sustainable career in the local/regional economy. The
CA ETPL limits the choice of consumer and the Local Board to use Labor Market Information to
determine which courses should be deemed eligible.
Resolution — Local Board staff are still able to select providers to nominate that reflect the
needs of their Local Workforc a Development Area (Local Area). Attachment 1, page 6 states
"Once all necessary information is entered, the Local ETPL Coordinator must review and
nominate the training provider and/or program for inclusion on the CA ETPL."
Delegation
Comment #20 — Does each Local Board need to screen all ETPL schools in the Regional
Planning Unit (RPU) for inclusion on its local ETPL? Currently we only go through the local
process if a customer requests the school.
Resolution —Yes, as well as all CA ETPL approved distance education providers and registered
apprenticeships.
Page 5 of 25
Comment #21— How does a Local ETPL Coordinator get notified that a distance education
program or a program in the RPU has been approved?
Resolution — ETPL Coordinators receive notifications via the CaIJOBS` Message Center for
their ETPL Coordinator account alerting them to newly added and approved programs.
Comment #22— Please explain how this will be handled for the providers and programs that
are already listed. Currently, the ETPL Coordinator in which the main campus is located must
manage all of the sites, even those out of their area.
Resolution — Local Board initial and continued eligibility procedures will need to be adjusted.
For Continued Eligibility, the provider profile will be reviewed by the EDD. The programs will
continue to be reviewed by the Local Boards where the programs are located.
Comment #23 — Local Boards with the main office or main campus located in their region,
should not be responsible for listing other affiliated programs located outside their region.
Each region needs to have the option to list linked campuses/schools separately in each
region. With EEO monitoring requirements and no designated funding provided to hire ETPL
Coordinators, being responsible for multiple campuses throughout the State, is an unrealistic
expectation, especially for smaller Local Boards with limited resources.
Resolution — For Initial Eligibility, the provider profile is nominated by the Local Board where
the provider is headquartered. Programs will be nominated by the Local Board where the
program is located. For Continued Eligibility, the provider profile will be reviewed by the EDD.
The programs will continue to be reviewed by the Local Boards where the programs are
located.
Comment #24 — Once programs are listed on the CA ETPL, can this be clarified why training
providers need to contact Local Boards? If the provider is not currently on the CA ETPL,
shouldn't the Local Board where the provider (not the program) is located be responsible for
nominating the provider?
Resolution — Providers can reach out to the Local ETPL Coordinator for technical assistance
with entering information in CaIJOBS. The provider is nominated by the Local Board where the
provider is headquartered. Programs will be nominated by the Local Board where the program
is located.
Comment #25 — If there are no changes to the ETPL Local Board Delegation and Cancellation
Form (Attachment 3) and the Local ETPL Coordinator Contact Form (Attachment 7) that are
already on file, do we need to resubmit them under this new Draft Directive?
Resolution — Local Boards will need to submit the ETPL Local Board Delegation and
Cancellation Form (Attachment 3) annually in July. The Local ETPL Coordinator Contact Form
(Attachment 7) only needs to be resubmitted when there are updates.
Comment #26 — Is it possible to not only delegate ETPL duties to another Local Board, but
instead to delegate individual providers to another Local Board?
Page 6 of 25
Resolution —The delegation form is used to delegate ETPL responsibilities (including
providers/programs) to another Local Board. Individual providers cannot be delegated to
another Local Board. If a provider moves its headquarters from one Local Area to another, the
responsibility for that provider changes, and both Local Board ETPL Coordinators should be
made aware of the change.
Eligibility
General Eligibility
Comment #27 — Can Local Boards place the burden of proof on providers to prove that their
programs meet the requirements for eligibility?
Resolution — Local Board staff are required to review programs to ensure they meet eligibility
requirements, including credentials. Once all necessary information is entered, the Local ETPL
Coordinator must review and nominate the training provider and/or program for inclusion on
the CA ETPL ensuring all information provided is complete, accurate, and current, and is in
alignment with this Directive.
Comment #28— What documentation is required to demonstrate a provider's partnership
with local businesses?
Resolution —This will vary depending on the Local Board and their local policy. The state will
allow Local Boards to decide what is considered "in partnership with business.
Comment #29 — Will the negotiated goals be the same as WIOA title I programs or will there
be different ones for training provider programs?
Resolution — Programs must meet the performance requirements described in the continued
eligibility section of the Directive, as well as the state -level Title I Adult performance goal.
Comment #30 — Why are training providers that do not award degrees and solely provide
educational programs for total charges of $2,500 not allowed? If a provider has a BPPE
exemption, it is unclear if a WIOA-funded ITA is considered Federal student financial aid and
therefore ineligible.
Resolution —This exemption prohibits any federal funding be used to pay for this program,
thus excluding WIOA funding from being used. Section 74110 of the CEC defines public funding
as "any financial aid paid on behalf of students or directly to an institution from any public
source," which includes WIOA.
Initial Eligibility
Comment #31— Performance requirements for initial eligibility limit customer choice and local
autonomy by removing the ability for new training providers to be added to the ETPL without
performance data. The Draft Directive does not specify the source of the performance metrics.
If in the past, it will come from a provider's BPPE Annual Report, this will further inhibit a Local
Board's autonomy as BPPE is currently two years behind in publishing performance data and,
in fact, does not even allow a provider to upload data until September for publication in
Page 7 of 25
December. This would effectively mean new providers would be required to have two years of
performance metrics.
Resolution —TEGL 8-19, Attachment 1 indicates that, "The performance of ETPs is a factor that
states must use in determining both initial and continued eligibility of a provider to be
included on the state's ETP list." The state requires placement data for initial eligibility for two
main reasons: 1) it ensures that providers on the ETPL are of a certain quality in keeping with
state and federal laws and regulations, and 2) participants are more likely to be successful in
WIOA (i.e. employment) if the ETPL program meets the initial eligibility placement
requirement. This benefits Local Board performance numbers. Performance data is entered
directly into CaIJOBS, and is no longer verified using the BPPE Annual Report.
Comment #32 — Given the time it takes for a provider to create and complete an ETPL
application, what is the exact timeframe for Local Boards to complete their review process?
Resolution — Local Boards should complete their review process of a provider within 30
calendar days of the complete provider and/or program data being submitted into CaIJOBS.
The state considers the date of a program being submitted as the application date, and the
Local Board has 30 days from that date to nominate the program for review to the state.
Comment #33— Is it required that all initial and continued eligibility reviews be reviewed by
the state prior to a Local Board approving? If so, what is the process for this?
Resolution — Local Boards will submit providers and their programs to the state for review.
This is called "nominating," and the process will be very similar to the current one for adding
programs to the ETPL. Within 30 days of receiving the nomination, the state will review the
data in CaIJOBS and either approve or deny the provider and/or program, and inform the Local
Board.
Comment #34— In the past, performance was collected during the subsequent eligibility
period. Are we now, gathering information on performance prior to listing a program on the
ETPL? Is there an exception for performance if the provider or program is new?
Resolution —Yes, performance information must be provided as part of the initial eligibility
review process. The use of performance data during initial eligibility review is required by the
DOL, and cannot be waived.
Continued Eligibility
Comment #35— Removing programs and then requiring a program meet continued eligibility
requirements limits consumer choice and would slow the ETPL's ability to foster demand -
driven skills attainment.
Resolution —The state has implemented this policy to limit the number of providers that are
only on the ETPL for other funding sources (e.g. Workers' Compensation Vouchers) and should
help limit the burden of the Local Board ETPL Coordinators in reviewing these providers if they
are not helping participants in the workforce system.
Comment #36 — Previously, it was up to the Local Board to determine if a provider or program
can stay on the ETPL. Is it required that we remove the provider if no enrollments have
Page 8 of 25
occurred in 2 years? If so, what is the process for the provider to get back on the ETPL? Can a
customer request the provider?
Resolution — Yes, per the Directive providers must be removed from the ETPL if they do not
have at least one enrollment in the previous two program years (PYs). If they would like to get
back on the ETPL, they must wait 6 months before reapplying to the ETPL and meet the
continued eligibility requirements in the Directive.
Comment #37 — What is the process for schools that are already listed on the ETPL? Do we
review all new requirements at their annual mark or do they need to be reviewed at the
effective date of this Directive?
Resolution — Per the ETPL Directive, continued eligibility applies to all training providers listed
on the CA ETPL at any time under the WIOA or Workforce Investment Act (WIA), and whose
initial eligibility has expired. A training provider's initial and continued eligibility is valid for 365
days after the provider is approved for the ETPL. Providers and programs already on the list
can be reviewed using the policies outlined in this directive the next time they are reviewed
for continued eligibility.
Comment #38— Providers on the ETPL for two full complete PYs (July 1—June 30) must have
at least one Title I, subtitle B enrollment during the previous two PYs. Does this refer to one
enrollment in the entire provider or one enrollment in the individual program?
Resolution — One enrollment for the entire provider. This requirement is not applied to the
program.
Comment #39 — What is the reapplication process for programs trying to remain on the ETPL?
Resolution — Please see the ETPL Guide Card (Attachment 5) for steps on how programs are
submitted for continued eligibility review.
Comment #40—Since continued eligibility can be reviewed at any time during the year
(calendar or fiscal), which timeframe is used to measure performance?
Resolution —The performance timeframe is for the previous complete PY, July 15tto June 30tn
Comment #41— Will Local Boards have the discretion when they conduct continued eligibility?
Resolution —After the program becomes initially eligible, they must be reviewed again before
the end of the first year (i.e. a program is added to the ETPL on 10/22/2020, the Local Board
must review the program again prior to 10/22/2021). Continued eligibility for providers and
programs on the CA ETPL must be reviewed every year. For the local ETPL, Local Boards can do
continued eligibility every two years. Local Boards can determine the time frame in which they
review and complete continued eligibility as long as it is done within the required timeframes.
Comment #42 — For programs that run over the one-year period, how should the Local Board
conduct continued eligibility?
Page 9 of 25
Resolution — Programs that are longer than one year should use whatever cohort is graduating
in the year to determine if they meet continued eligibility.
Comment #43 — How do Local Boards determine which programs are up for continued
eligibility?
Resolution — ETPL programs in CaIJOBS have a Subsequent Review Due Date (SRDD), which is
the date that Local Boards must review a program by. If a program is not reviewed by the
SRDD, the program will automatically be removed from the ETPL. Programs that are 60 days
from their SRDD will have a REAPP icon, indicating they are in need of review. The Detailed
Report > Provider > by Program Reapplication allows Local Board to see which programs on
the ETPL are due for review.
Comment #44 — How do Local Boards keep track of programs during continued eligibility, aside
from reports? What if there are issues with how the reports function?
Resolution — ETPL staff accounts allow for notifications to be sent to staff's email regarding
new programs, changes to existing programs, and other changes in the ETPL module. If there
are any issues regarding notifications, please reach out to the CaIJOBS Operations Unit at
caljobsadmin@edd.ca.gov. The state is also working to revise provider reports to be more
useful to ETPL staff. If ETPL staff would like to request updates to reports (new filters, new
columns, etc.), they can email the ETPL box at wsbetpl@edd.ca.gov.
Comment #45 — Will we be using the most recent data available in ETP Report for our
continued eligibility or waiting until a new year is submitted?
Resolution —You would use the most recently available performance data to determine if a
provider is eligible.
Comment #46 — Reviewing year-round instead of at one specific time may seem like a more
efficient method, but in reality, it puts an onerous burden on ETPL coordinators. Couldn't it be
possible to make the review at a set time during the year? Or Local Boards should have the
option to review at a minimum, once per year, or every 2 years if programs are longer than a
year?
Resolution —After the program becomes initially eligible and is added to the CA ETPL, they
must be reviewed annually for continued eligibility (i.e. a program is added to the ETPL on
10/22/2020, the Local Board ETPL Coordinator must review the program again prior to
10/22/2021). For the local ETPL, Local Boards can do continued eligibility every two years.
Local Boards can determine the time frame in which they review and complete continued
eligibility as long as it is done within the required timeframes.
Cost Information
Comment #47 — What should the cost information for an ETPL program be matched to?
Resolution —The cost in the Cost Details tab of the program wizard should match the cost a
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member of the general public would pay when enrolling in the program without assistance
from WIOA. This information should be available in the provider's brochure or website.
Credentials
Comment #48 —This DOL Credential Tool does not include a category for private
postsecondary providers.
Resolution —Those providers would fit under the "Institutions for Higher Education" category.
Comment #49 — The DOL Credential Tool does not explain the skills that either meet/do not
meet the definition of a credential. It also does not explain what "in -demand" means.
Resolution —The DOL Credential Tool is meant to accompany federal ETPL guidance and
illustrate how the requirements are met, rather than explain what those requirements are.
Comment #50— If a Local Board, as part of the local initial eligibility requirements, completes
an onsite visit with an industry expert who verifies the program meets industry standards,
evidenced by the review of the curriculum, equipment, testing, etc., would this be considered
as meeting the industry credentials?
Resolution —These requirements are in addition to the credential/employment for a specific
occupation requirement, not specific criteria for the requirements. Credentials that are
"industry -recognized" must meet the definition as described in WSD19-03.
Comment #51—There are many programs that do not meet the narrow definition of Post -
Secondary Credential outlined in the Definitions attachment that provide valuable and
demonstrated effectiveness to individuals with barriers to employment (such as programs for
Microsoft Office applications and other office and administrative oriented programs). We also
believe these should meet the definition of training under Skills Upgrade and Retraining.
Resolution — Per Training and Employment Notice (TEN) 25-19, the programs described here
do not meet the definition of a post -secondary credential, since the skills that are attained fall
into the general skills/work readiness category. WIOA funds can be used to provide training to
general skills such as work readiness, hygiene or safety, but credentials can only be counted
toward recognized postsecondary credential attainment if they prepare a person with the
competencies required to perform a specific occupation. Local Boards can still send
participants to Microsoft courses; however, it is considered a Short-term Prevocational Service
and CaIJOBS activity code 215 should be used.
Comment #52 — Several comments were received regarding the desire to exclude Skills
Upgrading and Retraining, Entrepreneurial Training, and Adult Education and Literacy Activities
from the list of services required to be on the ETPL.
Resolution — Per TEGL 8-19, Attachment 1, these training services are required to be on the
ETPL if using an ITA.
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Comment #53 — Would the fact that there is a partnership be the only evidence needed to
prove that the provider's credential and/or certificate is acceptable as an industry -recognized
credential? What extent or depth of partnership is required to meet this bar- and what criteria
should the ETPL coordinator use to determine what the extent or depth of the partnership is?
Should there be written documentation?
Resolution — No, credentials that are "industry -recognized" must meet the definition as
described in WSD19-03. The extent or depth of partnership will be determined by each Local
Board.
Comment #54—The second to last bullet (page 4) only mentions credentials and or
certificates, but does it also include degrees or licenses?
Resolution —Yes. Attachment 2 provides a full list of the types of recognized postsecondary
credentials.
Comment #55 — If the program does not issue the credential, what is the distinction that the
program meets a requirement to lead to a license? Would it be "if a separate/third party exam
is required to obtain the license," otherwise it would need to be issued by the training
provider?
Resolution —The training program does not have to issue the credential, but the training
program should prepare the individual to obtain the credential. For example, a Class A Truck
Driving program does not issue the Class A driver's license, but it should prepare the individual
to pass the state issued exam to obtain the license.
Comment #56 —The DOL Credential Tool indicates that a secondary school diploma or
equivalent meets the requirements of a credential when attesting to Industry -wide Technical
or Industry/Occupation Skills. We believe programs to attain secondary school diplomas or the
equivalent meet the definition of training and credential.
Resolution — Credentials that are "industry -recognized" must meet the definition as described
in WSD19-03. A secondary school diploma or equivalent is a credential, but the Adult
Education program can only be on the ETPL when earned in conjunction with Occupational
Skills Training.
Distance Education
Comment #57 — Emergent needs from COVID (online versions, remote training, etc.) is not
represented at this time on ETPL. There is urgent need for access to quick training options in
addition to training designed to assist in short-term skill building in order to access surge
recruitment and lifeboat jobs. How will we handle this need?
Resolution —Online learning and/or remote training (distance education) is eligible to be on
the ETPL. These providers are reviewed for initial and continued eligibility by the State ETPL
Coordinator. Under the new Directive, the responsibility for providers that only function in a
distance education capacity shifts to the state for initial and subsequent eligibility review.
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Comment #58 —With the change in instruction delivery due to COVID, will training providers
already listed on ETPL have to create new listings for on-line programs?
Resolution —Yes. Per Attachment 1, "If the program is offered with multiple modes of delivery,
curriculum, or course lengths, the program must be entered separately for each variation."
Please reference the definition of a Training Program in Attachment 2.
Comment #59 —Online training is really limited, particularly by providers outside of California.
There are many quality training programs that initiate and have headquarters outside of
California. The ETPL makes it difficult to find and access these providers. Additionally, online
courses (without physical operations) are not easily added which is a disincentive.
Resolution — Distance Education providers can be headquartered outside of CA, but they must
only offer distance education courses. If they only have physical training locations outside of
CA, then they are considered an out-of-state provider and cannot be on the CA ETPL; however,
an approved reciprocal agreement may be used. If they have physical locations in CA, but are
headquartered outside CA, they are still considered an in -state provider and can be on the
ETPL if they meet eligibility requirements. Per the Education Code Section 94801.5, Distance
Education private postsecondary education institutions must register with BPPE, unless they
provide undergraduate or graduate degrees.
Comment #60 — What about providers that provide both distance and in -person programs? Or
programs that are hybrid partially distance and partially in -person?
Resolution — If the provider offers alternative or "hybrid" in -person and online programs, and
have a physical location in California, they are an in -state provider. If the program is offered
with multiple modes of delivery, different curriculum, and/or different course lengths, the
program must be entered separately for each variation. Please reference the definition of a
Training Program in Attachment 2.
Comment #61— CaIJOBS offers a screen for choosing "Duration" with options of more than
one intensity, duration and schedule. CaIJOBS also offers a "Scheduling" screen that could be
updated by GSI to allow a selection for in -person and/or distance learning if you want to track
it. Could these be used instead of creating separate program entries in CaIJOBS for a single
program that only has one listing with the accrediting agency, one curriculum, one cost and
one set of performance? Shouldn't CaIJOBS listings match the exact titles and programs
approved by the accrediting agency?
Resolution — Programs with multiple modes of delivery, different lengths of instruction, and/or
different curriculum must be listed separately to comply with ETP Report requirements.
Program details should match the brochures available on the provider's website.
Comment #62 — Who is responsible for initial and continued eligibility for Distance Education
providers?
Resolution —The State ETPL Coordinator is responsible for the initial and continued eligibility
of Distance Education providers.
EEO
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Comment #63 — Where do Local Boards find the EEO monitoring tools?
Resolution — Please refer to your Local Board's EEO officer, as defined in WSD17-01.
Comment #64— How do Local Boards conduct EEO monitoring for providers with multiple
locations?
Resolution — It is recommended that Local Boards provide the provider one of the EEO
monitoring tools (depending on size of provider), and have them complete it and add it to
their CaIJOBS Provider Profile. For additional assistance, please refer to your Local Board's EEO
Officer and reference WSD17-01.
Comment #65 — Are on -site visits (which would be needed to determine that EEO and other
items are posted) required before nominating a training vendor for inclusion on the CA ETPL?
Resolution — No, it is recommended that Local Boards provide one of the EEO monitoring tools
(depending on size of provider), and have them complete it and add it to their CaIJOBS
Provider Profile. For additional assistance, please refer to your Local Board's EEO Officer and
reference WSD17-01.
Comment #66 — Do the EEO requirements in the Draft Directive apply to all providers?
Resolution —This applies to all training providers, except apprenticeship programs.
ETP Report
Comment #67 — What if BPPE performance data is not collected for providers who serve rural
areas? Won't this negatively affect their placement rate?
Resolution— Performance requirements for providers under the new ETPL Directive do not
require BPPE placement data. Placement data is directly entered into CaIJOBS.
Comment #68— Public education either does not collect and track students past graduation or
claim they aren't allowed to release that information due to confidentiality requirements. If a
public postsecondary CC, CSU or UC does not provide % who successfully completed a
program, nor %who are employed within 6 months for initial eligibility, their program must
still be listed on the CA ETPL because they are not required to meet a specific performance
threshold, correct?
Resolution — For Initial Eligibility, public postsecondary providers are still required to submit
performance data. They are not required to meet a threshold.
Comment #69— Would a waiver be available if the individual was sick or had a valid reason not
to take the first test? Some state tests have very long periods between test dates.
Resolution — No, a waiver is not available for a missed test.
Comment #70 — How is the provider supposed to know when one of their students has exited
from WIOA? Or does this mean the student exited from the program, either by successfully
completing or dropping out?
Resolution — Exiting the program refers to the training program rather than WIOA.
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Comment #71— Is the placement requirement based on WIOA enrollments only or includes
general public as well?
Resolution —The placement requirement for initial eligibility includes all students. For
continued eligibility, the completion measures includes all students, whereas the other
measures include WIOA participants only.
Comment #72 — In regards to performance for public postsecondary, is there a form for the
providers to fill out with the performance information?
Resolution —All providers are required to report their performance data directly into CaIJOBS.
Comment #73 — Local Boards are responsible for meeting WIOA performance outcomes for
WIOA participants. Are training providers held to the outcomes that are the responsibility of
the Local Boards or do they hold shared responsibility? If the performance metrics inclusive of
both WIOA and non-WIOA participants, is it common for providers to track employment
outcomes or is this specific to ETPL?
Resolution — Providers are held to the performance requirements outlined in the ETPL
Directive, as described in the Initial and Continued Eligibility sections. If providers and/or
programs are successful with WIOA participants, the Local Board will see this success in
meeting their negotiated goals. The responsibility of outcomes is shared.
Comment #74 — Program data being entered into CalJOBS represents duplication of work for
those who do collect such information and is not verifiable. Minimally, we believe the state
should work with the CaIJOBS vendor to provide a more streamlined process.
Resolution —As described in TEGL 3-18, all providers must work with the state to submit
performance data required by the ETP Report in order to be eligible and listed on the ETPL.
WIOA participant data will come from case management work that is already entered into
WIOA applications in CalJOBS. Providers are required to submit aggregate data on all students
in CaIJOBS.
Comment #75 — Providers are required to report data on ALL students, not just WIOA, to the
Local Board and the state. Does this data need to be reported by individual? If so, how do we
avoid FERPA violations with individuals who have not signed consent for us to have their data?
Resolution — Providers only need to submit aggregate all student data as outlined on the CA
ETP Assurances Form (Attachment 4).
Comment #76—The data collection and reporting of all students that is required for the ETP
Report is prohibitive. This is evidenced by many waivers that have been granted by DOL to
states as well as our own state's request to waive this provision. The waiver to collect all
student data should be extended.
Resolution —The waiver to report all student data ended with PY 19. DOL has recently granted
an extension to the waiver for PY 20; however, the DOL denied our request for a waiver
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beyond PY 20, so providers will need to collect and report data on all students (WIOA and non-
WIOA). For additional information on the end of this waiver, please see TEN 07-21.
Comment #77—Are Community Colleges, UCs and CSUs required to submit data on all of the
data points referenced in the CA ETP Assurance Form? There should be a mechanism to obtain
entered employment from students attending public schools.
Resolution —Yes, per TEGL 3-18 all providers must submit data for the ETP Report. The CA ETP
Assurances Form (Attachment 4) notes the data elements required for providers.
Comment #78 — Will the state be working directly with providers to upload data to CaIJOBS or
will the State be contacting the Local Boards to complete these tasks?
Resolution — Ultimately, the Local Boards are responsible for reviewing providers and
programs for initial and continued eligibility, which includes performance data. Guidance will
be provided on how to upload or enter performance data into CaIJOBS.
Comment #79—The Directive references the ETP site is scheduled to launch in PY 2020; when
will this be a requirement for providers to submit data to the system? What do we do in the
interim?
Resolution — Per TEN 7-21, the ETP All Students Waiver expired on June 30, 2021, so
performance data is required to be submitted by providers beginning in PY 21.
Comment #80 — ETP Reports will be published in October, what is the reporting period for that
report? Are performance reports requested annually by calendar year or program year?
Resolution —The ETP Report is reported by PY (July 1 to June 30). For PY 2020, the report due
in October 2021 reflects data from July 1, 2020 to June 30, 2021.
Comment #81— It looks like the state is aligning the provider program performance measures
with WIOA indicators of performance. Does this mean the state will measure this data
themselves just as they do with WIOA indicators of performance?
Resolution — Providers will submit all student data to the state through the CaIJOBS system,
which is then uploaded into the Eligible Training Provider Performance Report (ETP Report).
The CA ETP Assurances Form (Attachment 4) details what data the providers are responsible
for submitting. WIOA student data will be calculated automatically via the case management
data in the CaIJOBS system.
Comment #82 — Will training providers be required to enter performance data for individual
participants or will it still be totals per program? Will the data be required for both WIOA and
non-WIOA students?
Resolution —Training providers must enter aggregate data into CaIJOBS for all students in the
programs. WIOA student performance data will be calculated via the case management data
entered by the case manager.
Comment #83 — Will there be a CaIJOBS report for performance data?
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Resolution —Yes, please use the CaIJOBS Detailed Reports > Provider > by Program
Performance report.
Comment #84 — What if a participant used a pseudo SSN in CaUOBS?
Resolution — If the participant has a pseudo SSN, Local Boards should capture employment and
wage information in the Follow Up forms, just as they would normally for WIOA performance.
WIOA participants will be included in the ETP Report automatically.
Comment #85 — Are training providers expected to capture WIOA performance data that is
being captured by WIOA case managers (i.e., employment data)?
Resolution —Training providers are expected to capture and report aggregate data for all
students (WIOA and non-WIOA).
Comment #86— Will the due date for performance be issued as an Information Notice?
Resolution — Beginning in PY 21, any provider undergoing initial or continued eligibility review
must provide the performance data outlined in this directive.
ETP Assurances Form
Comment #87 — Does Page 2 have to be filled out for each student who attended during the
reporting period?
Resolution — No, the CA ETP Assurances Form is just the signed agreement from the provider
agreeing they will provide the necessary data elements on the following page.
Comment #88 — Does the completed and uploaded CA ETP Assurances Form replace the
Performance tab? Or does the information have to be entered in both places?
Resolution —The CA ETP Assurances Form is just an agreement that providers will provide the
indicated data. The form should be uploaded to the Documents section of the Provider's
Profile. The performance data still needs to be submitted in the Performance tab in CaIJOBS.
General ETPL Requirements
Comment #89 — Due to a combination of performance reporting and the continued eligibility
process, Local Boards have seen competition on the ETPL dwindle to very few. This does not
promote access and equity. The challenge primarily seems to stem around the accreditation
process and reporting.
Resolution — It is required per WIOA law, regulations, and guidance that initial eligibility and
continued eligibility of providers and programs meet certain requirements, including
accreditation and meeting a factor of performance. DOL has also prescribed the requirements
of the ETP Report. The state is looking into and open to suggestions on ways to make the
required reporting less burdensome. We are also open to ideas and ways to assist Local Boards
with advertising the ETPL to providers in their area in an effort to build the list of providers in
their area. While a contract is more cumbersome than an ITA, a Local Board has the authority
to contract with a provider if they determine there is a lack of providers in their area that offer
a specific training program.
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Comment #90 —Vetting process for adding training providers needs to be streamlined and
much improved. It is currently locally driven. Can this be centralized in state this can really help
achieve economies of scale? Additionally, the state has expertise in financial stability,
accessibility, compliance, etc.
Resolution — With the implementation of this policy, the EDD will review all Local Board
nominated providers and program for initial and continued eligibility ensuring the
requirements outline in this directive are applied consistently. In addition, the EDD is exploring
other ways to streamline and improve the ETPL process.
Comment #91—Are Adult Education and Literacy activities not allowable/fundable under
WIOA unless in conjunction with an authorized training? Are such activities allowable, but not
considered training? Are they simply not allowable?
Resolution —To be listed on the ETPL, the provider must be an eligible provider of adult
education and literacy activities under Title II of WIOA. Adult education and/or literacy
activities must be offered concurrently, or in combination with, occupational skills training.
Comment #92 — Public education course work should automatically be accessed and allowed
on ETPL. Data collection has proven prohibitive. Should all public schools, such as Adult Ed,
Community Colleges, ROP, contract education, etc., should be automatically eligible.
Resolution — Not all public education programs are in -demand, so each program should be
looked at individually for ETPL eligibility requirements. Per federal requirements, data
collection is required of all providers (except registered apprenticeships).
Comment #93 —Are all other service types on Section B, page 2 (except on the job training
[OJT], Incumbent Worker Training [IWT], and customized training) required to be on ETPL?
Resolution —Aside from OJT, IWT, and customized training, all services listed are considered
"training services," and when funded through an ITA, these must be on the ETPL per TEGL 8-
19.
Comment #94— Is it required that OJT, IWT, customized training providers are listed in CaIJOBS
as a non-ITA provider or be listed on the local ETPL?
Resolution — Local Areas are encouraged to enter OJT, IWT, and customized training providers
into CaIJOBS as a non-ITA provider. These providers are not required to be on the ETPL;
however, the Local Board must inform participants of the OJT, IWT, and customized training
options available. In CaIJOBS, these providers would be listed as either ETPL (ITA) or Local
Providers (non-ITA).
Comment #95 — If all elements of the Draft Directive become final, it will take all the time of
one full-time employee to implement them. Additional funding and training would have to be
provided by the state.
Resolution —The EDD will offer training, and quarterly meetings with the ETPL Coordinators to
provide technical assistance. Questions and concerns regarding Local Area's allocations can be
directed to the Local Board's Regional Advisor.
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Comment #96 — What about programs that are offered in English and Spanish? Should those
be listed separately, like programs that are online or in -person? BPPE does not mandate
combining of program data for English and Spanish courses.
Resolution — If the curriculum between a Spanish and an English program is the same, then the
program only needs to be entered once. The description of the program should indicate that
the program is offered in both English and Spanish. If the curriculum between the two
programs is different, then the programs should be listed separately, per DOL ETP reporting
requirements.
In -Demand
Comment #97 — Who verifies whether a program is in -demand? The ETPL coordinator of the
Local Board that nominated the provider? And what about priority sectors of adjacent or even
far -away Local Boards?
Resolution —The Local Board is responsible for verifying that a program be for occupations in
in -demand industry sectors identified by the state, region, or Local Board. In -demand or
priority industry sector information must be verified with the State Board and/or Local Board.
CA ETPL programs would then be available for other Local Boards to use. If the Local Board
chooses to have a local ETPL, the Local Board would determine if the program is in -demand in
their area.
Comment #98 — In -demand industry sectors are locally defined. How do you identify
occupations (by SOC code) that are in -demand as determined by the state? Where is this list
located? Would you use state in -demand to determine state eligibility, then use local in -
demand to determine local eligibility?
Resolution — California's Unified Strategic Workforce Development Plan has language on what
is considered an in -demand occupation, as well as a list of occupations that Local Boards can
use to justify state in -demand requirements. Local Boards would then apply their own local
requirements for their local ETPL eligibility. You can find a link to the plan on the California
Workforce Development Board's website.
Local Board Policy
Comment #99 — Does the state have a guide for the specific documents that contribute to
"sufficient records"?
Resolution —This requirement is to ensure providers are submitting accurate data to the Local
Board. Providers can be removed for intentionally supplying inaccurate data. What constitutes
as "sufficient records" needs to be addressed in the Local Board's local policy.
Comment #100 — If the provider that went out of business is the only provider in a reasonable
distance, Local Boards may not be able to provide a comparable training alternative. Must we
provide travel costs if the client wishes to go?
Resolution —This would be something to address in the Local Board's local policy.
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Comment #101— Regarding the requirements for Local Board policy listed at the bottom of
page 5, isn't this already covered by BPPE Approval/Exemption or WASC accreditation?
Resolution —This requirement is for providers who are deemed exempt per CEC 94874, and
are not regionally accredited by an accrediting institution.
Comment #102 — Current local policy is to have individuals research and visit 3 schools that
provide the training that the individual is interested in, before they select which school they
wish to attend. Does this supersede the requirements described in Section E, page 5, and we
should no longer have the individuals go to 3 schools first?
Resolution — Local Boards can continue with this type of procedure, as described in their local
policy.
Local vs CA ETPL
Comment #103 — Without clear guidelines, Local Boards cannot expect the participants to
understand why certain local programs are available in the state, but not in our Local Area. It
also makes it confusing for the participant when they are reverse referred from that training
provider and we will not approve the training locally, but it can be added to the CA ETPL.
Resolution —The state is working with the vendor to display CA and local ETPL programs
differently. This distinction in the system should help clarify what programs are available to
participants, depending on where they are located. TEGL 8-19 allows for Local Boards to
continue deciding what programs are allowed on their local ETPL.
Comment #104 — If a Local Board utilizes the CA ETPL, CaIJOBS serves as the "local list of
training providers and programs," correct? Is it possible for the Local Board to make
incumbent worker training provider information available when this is by definition only for a
specific employer and a specific group of employed individuals?
Resolution —The list available to the public includes training providers and programs that are
on the ETPL. Any additional training providers that are not on the ETPL (non-ITA) can be
entered as a local provider in CaIJOBS and only viewed by staff. The IWT may be eligible for,
but not required to be on, the ETPL.
Comment #105 — Can state and local eligibility be conducted simultaneously?
Resolution — Local Boards can review the provider and program at the same time for both CA
and local ETPL eligibility, but they need to review the provider for the appropriate
requirements (i.e. local ETPL has additional requirements to eligibility that do not effect
eligibility for the CA ETPL). Also, CA ETPL eligibility review must happen first, because if they
are no longer eligible per CA ETPL requirements, then they cannot be on the local ETPL.
Comment #106 — For the purpose of review for continued eligibility, does local ETPL refer to
the geographic boundaries of the Local Board or the training providers that are under contract
to the Local Board for payment of ITAs?
Resolution —The local ETPL includes all providers that are on the CA ETPL, and meet that Local
Board's local ETPL requirements.
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Comment #107 — Local Boards may have additional criteria in order to be listed locally. For
those who do not meet our local requirements, we are expected to list and manage them for
the CA ETPL even though we will not use them locally? For both initial and continued
eligibility? What happens when a provider has an onsite program and have no enrollments?
We are expected to monitor them for compliance, review their performance, and provide
technical assistance even though they aren't utilized?
Resolution — If a provider and/or program meets the state requirements for the ETPL, and
their business is headquartered in Local Area A, then Local Board A must nominate this
provider profile to the CA ETPL. If the provider also has programs located in Local Area A, then
Local Board A must review and nominate those programs for inclusion on the ETPL—even if
this means the provider would not receive any participants. The Local Area can choose to only
use their local ETPL for serving their participants, but the providers on the CA ETPL still should
be available for other Local Boards to use. Local Board A would monitor for compliance, review
performance, and provide technical assistance. The Local Board can delist the provider if the
provider has not served at least one Title I, subtitle B enrollment during the previous two
program years. See "Training Provider Continued Eligibility Criteria" for requirements to be
reinstated to the ETPL.
Comment #108 — Will there be copy and paste functionality added or radio button to add a
program to the local ETPL?
Resolution — CaIJOBS includes the ability to copy program data and create duplicate programs
as needed via the "Duplicate" button in the Education and Training Programs tab. See
Attachment 5 for more guidance on how to navigate CaIJOBS.
Comment #109 —As written, it appears that providers outside the Local Area must be included
on the local ETPL, if there is no specific local criteria. What is the reasoning behind requiring all
CA ETPL to be also on the local ETPL? We don't include out -of -area training on our local ETPL,
but if a participant requests it, we will consider it on a case -by -case basis. Local Boards should
have the autonomy to consider allowing interested participants to attend out -of -area
providers on a case -by -case basis.
Resolution —A local ETPL is available for Local Boards to require additional criteria (such as
location) for providers to meet, in order for them to serve participants using WIOA funds. If no
additional requirements are added, then the Local ETPL will mirror the CA ETPL.
Comment #110 — Providers and programs may be eligible for the CA ETPL but not on the local
ETPL. Are Local Boards required to nominate them, based only on the requirements of the
Directive, will now be responsible to manage that provider and programs on the ETPL?
Resolution — Yes. If the provider meets the CA ETPL requirements, Local Boards are
responsible for nominating providers headquartered in their Local Area to the CA ETPL. They
are also responsible for nominating programs located within their Local Area to the ETPL,
assuming they meet the CA ETPL requirements. Per TEGL 8-19, page 5, Local Boards can only
use CA ETPL requirements when reviewing providers for the CA ETPL. After conducting state
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eligibility, the Local Board can then review the provider for local eligibility using their Local
ETPL-specific requirements.
Other
Comment #111— Who are the stakeholders involved in developing the CA ETPL policies and
procedures?
Resolution —The California Workforce Development Board, Local Boards, regulatory agencies,
and providers.
Comment #112 — Can an enrolled Youth in a Title I Youth program enroll in ITAs on ETPL if they
are over 18 or do they need to be enrolled as an Adult?
Resolution —An ITA can be used for an Out -of -School Youth ages 16 to 24, Adults, or Dislocated
Workers. In -school Youth cannot receive an ITA.
Comment #113 — Who is responsible for uploading documents into the provider's profile?
Resolution — Both the provider or the ETPL Coordinator have the ability to upload documents.
Comment #114 — ETPL Coordinator job qualifications need to be defined. Currently if an ETPL
Coordinator is not the MIS Administrator, they are excluded from invitations to MIS Admin
meetings and no alternative provisions are made to train new ETPL Coordinators.
Resolution —To ensure Local ETPL Coordinators receive the training and support needed, the
EDD will provide quarterly ETPL Coordinator webinars similar to the monthly MIS
Administrator call. In addition, Local ETPL Coordinators can contact the State ETPL Coordinator
and wsbetal@edd.ca.gov to request assistance.
Comment #115 — Where would providers and/or Local Board staff go for resources on how to
navigate the Provider Module in CaIJOBS?
Resolution — Providers and Local Board staff can access the ETPL Guide Card, which is
attachment 5 of this Directive. Local Board staff can also access the Provider Services User
Guide located in the Staff Online Resources menu of CaIJOBS.
Comment #116—The "CRS" designation is confusing to both providers and staff as it is not
spelled out or explained anywhere. Can this be removed if it is no longer relevant?
Resolution —The state is currently working with the vendor to improve the ETPL module and
make it more streamlined, and will look into removing the CRS designation.
Comment #117 — What staff privileges are associated to changing the Local Board responsible
for the provider on page 58 of the ETPL Guide Card?
Resolution —This is available to any staff with an ETPL Coordinator account.
Out -of -State Providers
Comment #118— Can out-of-state providers have training paid for through an ITA?
Page 22 of 25
Resolution —AII training providers, other than Distance Education training providers, that have
training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot
utilize an ITA with out-of-state training providers unless leveraging an approved ETPL
reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more
information on the use of approved agreements.
Comment #119 — Can WIOA funds be used for out-of-state provider training, as long as the
provider is on the ETPL in the state where their headquarters is located?
Resolution —AII training providers, other than Distance Education training providers, that have
training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot
utilize an ITA with out-of-state training providers unless leveraging an approved ETPL
reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more
information on the use of approved agreements.
Comment #120 — When Local Boards contract with an out-of-state provider, how is EEO
monitoring conducted? What about going through a formal procurement process?
Resolution —To align with 20 CFR 680.320, the directive has been updated to remove the
ability for Local Boards to contract with a provider listed on another state's ETPL. All training
providers, other than Distance Education training providers, that have training sites located
only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out-
of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please
see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved
agreements.
Pre -apprenticeships
Comment #121— Do pre -apprenticeships need to meet placement? In the last Directive, this
was spelled out.
Resolution —Yes, the pre -apprenticeship programs that are on the ETPL need to meet the
same standards as the other postsecondary programs.
Comment #122 — Suggestion to change pre -apprenticeship language to read: must provide
training that "leads" to an industry -recognized credential or certificate.
Resolution — No changes were made to the directive as a result of this comment.
Comment #123 — Can the state please elaborate on what Local Boards must require of pre -
apprenticeship training in the building and construction trades, especially those related to
Multi -Craft Core Curriculum (MC3)?
Resolution — If WIOA funds are being used to send participants to a construction pre -
apprenticeship, the state and Local Boards must ensure the pre -apprenticeships follow Multi -
Craft Core Curriculum (MC3) standards.
Comment #124— If pre -apprenticeships are not required to be on the ETPL, is their inclusion
solely to use ITAs if it does lead to a credential? What does listed on ETPL and used in
Page 23 of 25
conjunction with an ITA mean? I thought ITAs and ETPL went hand in hand. Is it possible to get
a link to MC3 in the policy? If a pre -apprenticeship is listed on ETPL must it be connected with
a Registered Apprenticeship Program?
Resolution — Pre -apprenticeships are considered an individualized career service, and are not
required to be on the ETPL. However, if a Local Area wants to utilize an ITA, the program must
meet the requirements to be listed on the ETPL. The pre -apprenticeship must meet the
definition of occupational skills training and award an industry -recognized credential. If it does
not meet these requirements, it cannot be on the ETPL. In order to be eligible for the ETPL,
pre -apprenticeships must have a Letter of Commitment from a DOL or DIR DAS apprenticeship.
The last paragraph on page 8 states that Local Boards should prefer pre -apprenticeships that
are partnered with DIR DAS Approved apprenticeships. Here (PDF) are some resources for
understanding Multi -Craft Core Curriculum.
Third Party
Comment #125 — Isn't this third party subcontracting requirement applicable only to public
colleges and universities?
Resolution —This applies to both public and private provides accredited by WASC.
Comment #126 — Why are only WASC-accredited institutions limited from providing courses
via a third party if they participated in development of the curriculum and ensure
responsibility for the curriculum by issuing the related credential?
Resolution — WASC providers do not have their third party courses reviewed during
accreditation. To protect WIOA funds, third party vendors that directly receive tuition fees are
not allowed to provide training unless the third party vendor provider and program is on the
ETPL.
Comment #127 — Can an accredited training provider sub -contract to another training
provider, as long as that training provider is accredited by WASC?
Resolution — If the subcontracted training provider is directly receiving payment, they must be
listed as their own provider on the ETPL.
Comment #128 — How do we determine which Local Board conducted continued eligibility for
the provider?
Resolution —The review record in CalJOBS will show which Local Board completed the review.
Worker's Comp/Supplemental Job Displacement Benefit (SJDB)
Comment #129— Has this passage about removing Workers Comp providers been discussed
with the agencies that currently use the ETPL (e.g. Worker's Comp, VA, DOR)? We have
frequent requests from these agencies to verify and list their providers.
Resolution —Yes, the state has discussed this language with other agencies.
Comment #130 — ETPL Coordinators get a lot of calls for people looking for worker's comp
voucher training. It seems that the worker's comp customers have to guess what to do, and
Page 24 of 25
while this clarification in the Directive will give ETPL Coordinators a ready-made response as to
why ETPL Coordinators can't assist worker's comp customers, it still leaves worker's comp
customers with questions.
Resolution —The DIR handles the administration of the Worker's Comp program, which
includes informing those in the program of where they can use their voucher. State law
requires that vouchers only be used for public schools or providers on the ETPL. Local Boards
that receive questions from voucher holders should direct them to their employer, Claims
Administrator, or the Department of Industrial Relations.
Comment #131— What are some resources that Local Board staff can use for Worker's
Compensation questions?
Resolution —A few resources regarding Workers' Compensation include the EDD's ETPL
webpage, which has a paragraph on Workers' Compensation, and Chapter 8 of the DIR's
Handbook on the Workers' Compensation program.
Page 25 of 25
ATTACHMENT 8
ERRATA CHRONOLOGY
The Workforce Services Directive ETPL Policy and Procedures (WSD21-03) dated November 10,
2021 was revised with the following changes:
Errata #1— On February 22, 2023, the following changes were made to the Directive:
• Directive, Page 1 and Attachment 7, page 1 — Corrected the number of comments
received from 135 to 131.
• Directive, Pages 1-2 — Made updates to the References section, including: updated
format to be in alignment with department guidance, added ETPL Reciprocal Agreements
(WSD22-08), and replaced Performance Guidance (WSD19-03) with Performance
Guidance (WSD22-01).
• Directive, Page 4 and 5, and Attachment 1, page 7, 13, 15, and 21— Due to removal of
Attachment 5, removed CaIIOBS ETPL Module Guide Card from list of attachments,
changed references to "Attachment 5" to "located on the Staff Online Resources page
in CaIJOBS," and updated references to Attachments 6 and 7 appropriately.
• Directive Page 4 and 5 —Added Errata Chronology.
• Attachment 1, page 7, Attachment 5, Page 1, and Attachment 7, page 13 and 23—Added
language regarding the allowable use of an approved ETPL reciprocal agreement for Out -
of -State Training Providers.
• Attachment 1, page 9 and 10, Attachment 5, page 5 and 6, and Attachment 7, page 2 —
In alignment with the commission's update, change the abbreviation for the Western
Association of Senior College and University Commission from "WASC SCUC" to
"WSCUC".
• Attachment 1, page 10 and Attachment 4, page 1— Added sentence clarifying that the
CA ETP Assurances Form (Attachment 4) is uploaded annually into the Documents
section of the provider profile, prior to the provider's eligibility review.
• Attachment 1, page 11 and Attachment 5, page 8 — Removed requirement for WSCUC
providers to have their training program, location, and mode of delivery approved.
• Attachment 4, page 2 — In the table, edited "ETPL Provider Number" to "ETPL Provider
Name" and "ETPL Program Number" to "ETPL Program Name."
• Attachment 5, page 1 — Simplified text from "Is the Training Provider headquartered
and/or has at least one physical training site in CA?" to "Does the Training Provider have
at least one physical training site in CA?"
• Attachment 5, page 4 and 7 — Changed text from "Does the program offer occupational
skills training that results in an industry -recognized credential?" to "Training Program
leads to employment in a specific occupation or an industry recognized postsecondary
credential?"
Page 1 of 1
CERTIFICATION REGARDING LOBBYING
CERTIFICATION FOR CONTRACTS, GRANTS, LOANS
and COOPERATIVE AGREEMENTS
The undersigned certifies, to the best of his or her knowledge and belief, that:
1) No Federal appropriated funds have been paid or will be paid, by or on behalf of
the undersigned, to any person for influencing or attempting to influence an
officer or employee of any agency, a Member of Congress in connection with the
awarding of any Federal contract, the making of any Federal grant, the making of
any Federal loan, the entering into of any cooperative agreement, and the
extension, continuation, renewal, amendment, or modification of any Federal
contract, grant, loan, or cooperative agreement.
2) If any funds other than Federal appropriated funds have been paid or will be paid
to any person for influencing or attempting to influence an officer or employee of
any agency, a Member of Congress, an officer or employee of Congress, or an
employee of a member of Congress in connection with this Federal contract,
grant, loan, or cooperative agreement, the undersigned shall complete and
submit Standard Form-LLL, "Disclosure Form to Report Lobbying." in
accordance with its instructions.
3) The undersigned shall require that the language of this certification be included in
the award documents for all subawards at all tiers (including agreements) and
that all subrecipient's shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was placed
when this transaction was made or entered into. Submission of this certification is a
prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352.
Any person who fails to file the required certification shall be subject to a civil penalty of
not less than $10,000 and not more than $100,000 for each such failure occurring on or
before October 23, 1996, and of not less than $11,000 and not more than $110,000 for
each such failure.
Procareer Academy President
Grantee/Contractor Organization Program Title
to
Signature
_AK Thakore
Name of Certifying Official Signature
Certification Regarding Drug -Free Workplace Requirements
The certification set out below is a material representation upon which reliance is
placed by the U.S. Department of Housing and Urban Development in awarding
the grant. If it is later determined that the contractor knowingly rendered a false
certification, or otherwise violates the requirements of the Drug -Free Workplace
Act, the U.S. Department of Housing and Urban Development, in addition to any
other remedies available to the Federal Government, may take action authorized
under the Drug -Free Workplace Act.
A. The contractor certifies that it will provide a drug -free workplace by:
(a) Publishing a statement notifying employees that the unlawful
manufacture, distribution, dispensing, possession or use of a
controlled substance is prohibited in the contractor's workplace and
specifying the actions that will be taken against employees for
violation of such prohibition;
(b) Establishing a drug -free awareness program to inform employees
about—
(1) The dangers of drug abuse in the workplace;
(2) The contractor's policy of maintaining a drug -free workplace;
(3) Any available drug counseling, rehabilitation, and employee
assistance program; and
(4) The penalties that may be imposed upon employees for drug
abuse violations occurring in the workplace;
(c) Making it a requirement that each employee who will be engaged in
the performance of the grant be given a copy of the statement
required by paragraph (a);
(d) Notifying the employee in the statement required by paragraph -(a)
that, as a condition of employment under the contract, the employee
will -
(1) Abide by the terms of the statement; and
(2) Notify the employer of any criminal drug statute conviction for
a violation occurring in the workplace no later than five days
EXHIBIT E
after such conviction.
(e) Notifying the U.S. Department of Housing and Urban Development
within ten days after receiving notice under subparagraph (d)(2) from
an employee or otherwise receiving actual notice of such conviction;
(f) Taking one of the following actions, within 30 days of receiving notice
under subparagraph (d)(2), with respect to any employee who is so
convicted -
(1) Taking appropriate personnel action against such an
employee, up to and including termination; or
(2) Requiring such employee to participate satisfactorily in a drug
abuse assistance or rehabilitation program approved for such
purposes by a Federal, State, or local health, law enforcement,
or other appropriate agency;
(g) Making a good faith effort to continue to maintain a drug -free
workplace through implementation of paragraphs (a), (b), (c), (d), (e)
and (f).
B. The contractor shall insert in the space provided on the attached "Place of
Performance" form the site(s) for the performance of work to be carried out
with the grant funds (including street address, city, county, state, and zip
code) .the contractor further certifies that, if it is subsequently determined
that additional sites will be used for the performance of work under the
contract, it shall notify the U.S. Department of Housing and Urban
Development immediately upon the decision to use such additional sites by
submitting a revised "Place of Performance" form.
9/21 /23
Date Program Operator Signature
EXHIBIT E
DIVISION OF EMPLOYMENT SERVICES
PLACE OF PERFORMANCE
FOR CERTIFICATION REGARDING DRUG -FREE WORKPLACE
REQUIREMENTS
Name: AK Thakore
Name of Contractor: Procareer Academy
Contract Number:
Date: 9/21 /23
The Contractor shall insert in the space provided below the site(s) expected to be
used for the performance of work under the contract covered by the certification:
Place of Performance (include street address, city, county, state, zip code for each
site):
11133 16t Ave, Whittier, CA 90603
Address
EXHIBIT E
Certification Reaardinx
Debarment, Suspension, Ineligibility and Voluntary Exclusion
Lower Tier Covered Transactions
This certification is required by the regulations implementing Executive Order 12549, Debarment and
Suspension, 29 CFR Part 98, Section 98.510, Participants' Responsibilities. The regulations were
published as Part VII of the May 16, 1988, Federal Register (Pages 19160-19211).
(Before completing certification, read instructions which are an integral part of certification)
1. The prospective primary participant, (i.e. grantee) certifies to the best of its knowledge and belief,
that it and its principals:
a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or
voluntarily excluded from covered transactions by any federal department or agency;
b. Have not within a three-year period preceding this proposal been convicted or had a civil
judgment rendered against them for commission of fraud or a criminal offense in connection
with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction
or contract under a public transaction; violation of federal or state antitrust statues or
commission of embezzlement, theft, forgery, bribery, falsification or destruction of records,
making false statements, or receiving stolen property.
c. Are not presently indicted for or otherwise criminally or civilly charged by a government
entity (federal, state or local) with commission of any of the offenses enumerated in paragraph
(1)(b) of this certification; and
d. Have not within a three-year period preceding this application/proposal had one or more
public transactions (federal, state or local) terminated for cause or default.
2. Where the prospective primary participant is unable to certify to any of the statements in this
certification, such prospective participant shall attach an explanation to this proposal.
Procareer Academy
Grantee/Contractor Organization
AK Thakore, President
Name and Title of Official Authorized to Certify
On Behalf of the Grantee
Date
EXHIBIT F
INSTRUCTION FOR CERTIFICATION
1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is
providing the certification as set out below.
2. The certification in this clause is a material representation of fact upon which reliance was placed
when this transaction was entered into. If it is later determined that the prospective recipient of
Federal assistance funds knowingly rendered an erroneous certification, in addition to other
remedies available to the Federal Government, the Department of Labor (DOL) may pursue available
remedies, including suspension and/or debarment,
3. The prospective recipient of Federal assistance funds shall provide immediate written notice to the
person to which this proposal is submitted if at any time the prospective recipient of Federal
assistance funds learns that its certification was erroneous whom submitted or has become
erroneous by reason of changed circumstances.
4. The terms "covered transaction", "debarment", "suspended", "ineligible", "lower tier covered
transaction", "participant', "person", "primary covered transaction", "principle", "proposal', and
"voluntarily excluded", as used in this cause, have the meanings set out in the Definitions and
Coverage sections of rules implementing Executive Order 12549. You may contact the person to
whom this proposal is submitted for assistance in obtaining a copy of those regulations.
S. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should
the proposed covered transaction be entered into, it shall not knowingly enter into any lower tier
covered transaction with a person who is debarred, suspended, declared ineligible, or voluntarily
excluded from participation in this covered transaction, unless authorized by the DOL.
6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will
include the clause title "Certification Regarding Debarment, Suspension, Ineligible, or voluntarily
excluded from the covered transaction unless it knows that the certification is erroneous.
7. Nothing contained in the foregoing shall be construed to require establishment of a system of
records in order to render in good faith the certification required to exceed that which is normally
possessed by a prudent person in the ordinary course of business dealings.
8. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a
covered transaction knowingly enters into a lower tier covered transaction with a person who is
suspended, debarred, ineligible, or voluntary excluded from participation in this transaction, in
addition to other remedies available to the Federal Government, the DOL may pursue available
remedies, including suspension and/or debarment.
EXHIBIT F
Assurance$ & cer•tiiicutious
,Sotgeled provldora wilt be €rg0trod to sign and xttlunit "a tt»d`°.0 utsinuca and ecrt%fi4 ites As required by
.the City of `Tanta Mauna life Workharcn uovelopo cat heard an nil aanirtt L4,
I reeognizo that 1 triusr give nvsxuarices foreach irmm bcltrw, PIOW < lniti'trl artclt has IrtdfGnr!}rg J^rrrE irdve
rarrci tuft/ urd proxvakllflg trrvru"U ree yxrrr mm ur will be In vain tlftufea urkli tha follou-11t ,
fiAWDB u c!s tho Ca4 nog Cy ol.. Module for'acespthtg applications front the prov°idom to be listed
roil the I.fpl.. Local boards IIIAY auilirit,40 If sirvgfc local board to act rn their behalf it€ 117ak9ng
daldruvittdtilnu ror Initial -andtor sulssequeut eligibility of providers. Con"etars mutt 011W
progt`tttaf(s) of trahving ", rvlkvs Into i''41JOBS, 'Ilse training. provider should. only enter the
prtigrsm(s) d ircit it1 bo an IN CA l"^ rft,= lftbe; prograrn is altered with mtdtipk nrodU9 Ofdcliveiy,
or course lengthy, life "rorri IMAM t'e entered separately tivr oath variation:
SAM)n haw authorl=d it€e Sundt My Wj)B to nuke initial and subs ipivilt eligibility
Wila 11539 fla+vlhul�lOBIVdny.p rhrar ltawttton e,tt Atili250,11t0-970-170U.vtnaret tiro South Bay
VI, LrQN't`iifttrr'r 0R is t�eclaIT"I to he ill critnpplaroo with South Bay WD8 Master Agnetrtnent fold
rfi SA1�l�� a}trootttu€it_
, ,1u er"s whore South Buy t, DQ htax'dunicd a. provider's, uppliotnionr provider inky subrnll Life
application is S'AWDO file e<nf hluY+tClt4tr and prOcossiog. of g01 W bv10 Cuniur lair, #QUO, 8ants
Aunt, CA 93701 &`kN; SAW48 S MT Thu auhrolasiou +w
MUA include mpleted Er
Pl, trriinneg-
prugranr A1vpRt�ttioas andat copy ofttfia lettarfron) tind Solid, 'Bay WDR denying alvpClcaGiart.
Local boanis may eatattliAt. taaal Ittiiieias reIluiring pertbrnimcc abtltva de state minlrrunn stundards
tbrpruvid"s to be inciutrd ran lilt ETPL.
jAcceptartco atfid ptau�asirlig of nn application docif not ennslhnte- all A,grcetttant or tuintionship
' het%vV'0n this c0Mt4Ckl:& And SAWDR, tier does, It gunranteat tiny f^0tumits to are provider by
SAW00, A ('01 Atlons will, 111� pri)oj ;sk sir an Ongoing busts,
CgN1[tA+rIS)lt' eriust he In samplfailed with Lies State and iretlolal ragulollons, per Workforce
" inftiiylftigtt Act tWIQA) Wigible CONTRAC
milt .riplxaisitl t7yx T[ R I.ist' ptttisy and procedure
WSC>iSr417 ter it's;ntisla€ orttenu
,4� $'C? l t"1i tiK<iol S tttusi atL rrtee¢ t rttu of iho ftailawing eritcr'tA to order to have their progrnnu;
t Iistrtt vve the Tfpl,:
1) Auntau of Privaty Postsecondary riducafkan Approval to apernw, or Vorl(tcatiure of
l katnptle" by 8ppr-.
21 Aecreditutinn by= the Awtiroditiog I olat"Uslnn i'ur Scninr CtolleFtf and IJI s. WANC.
or the Aef"rWiting Com"Iissfort for C tamzmmlgy, rmo Junior G'oltagua, C'Stf, UC% abi bthcr
WA, C acdrnditcd instltutlyua. `.there acaredfultion -eon hu vorikd At; v, tv Jr� ar a ar
(xrtt ad v' ndary insdtutiorrs cilgibte Under litre IV of the ilighor litlucuthvn Aat (TIRA) aud
tiir`crin$ programs loading toward an. Asstoclato dttgrcc 6r cctitnun rttedogma, orecraiticatr;:
4-y Approval by 1hx t xII c rriin T pterttltotrt vtf I?ducatiou.
rxltltitT a
`i) Apprt'vol by lire CIUMaettr'ex ofifre of the California Curumtmlty Collaps(CtrCCO),
C17Io` RACIDIt,'list miMb. to he considered i'ar eubsequant apisrovht'Oft the~ i1111, and agret;s to
pro%gdc the required performance and cast Infiirtration data,
'k•COietTRACTOR ntusl annually Reef tite state;'s mmimut" performance lanadards, fiwwc�vr the
SAWIJfi utay wvtt f'Igltur Iocutst Puhtic :Pottsecugdary Corrunftnify t'.<i11z e� CSt.fs, no't PIN
acre
reSgttlrad to ttrt'vldtt parir)r ancc EuliartttuEfnn ter ct5tfsidar,tEtiff Pf pit'ccmenti
d'e CA Ifil'f but'
dtrn to tgawy Drell' ower*ilttit, s,vcaune ftw alai titrtatta6ility ip,ttaptuta tttio Irant outauule data,
fhiloti fnstitutlon pus
rug rtpt mulm, to mcet a,.speeit'Iu pett`omwee direa�Ir' hc+ listed
r'n tI'c
u• LR r I . ,
C(ilkt� ttACTt YID"s $PP13 t reditett s('aff ptuvide recopy ctit°the pruvider'a?it"Pls Annual Report (tile
poOlo tttanothel sblrct) to documerd theiracldovirment of the ptsrttarrtwn'lid qurrltt it aviilicable
AJ.,t�'1'rei,h'g ore Il'e.,'I'PL print be for oceupatIons In la -demand industry wttm Identifiutl by the
'talc, rrr iutmt ter local wretkildpe t develnlrmc,t boards.
Alt Tr4filing on da; %x"1K nugt i-Provlilo uahrtng rrarvices that lead err tut fndur',y-recognized
urd4eollal, antional tat atatc aerl`zficate, or deg , lavluding jilt Indu*Y approPtfatc uumpettattcics,
G�)TaTIIACi'(7Ft artdcratands fled #tl E'erfinmtancc claw and data, submitted on the FITL must be
made available for .d'iut vcttfECa#i0 by the SAWDS or life State 1) affiea,
,1.—CON fMMk ,trust mainlaf, all the. rolevant rg4brda allltrert to support lire data sabmnfttcd on
I TITI, fe t audit or tooniitoring purtmes by Au 4AWIM Or die Str'te M eaftlee
J-Ct3NTAACTOA that ehttut tut excl,POOH tO IipltCt lSrxxlc}, rd tl i "l' dre tiPPt" Aye, maid
apply and. rsG lvu :s Yerlt3aatttrtu tt fittcraptioe b6bro being detect On the h"TPL. Since, it has been
ttufert,ined flttlt,try <ttp+triditut'u o puhlie fftnds, otutti or fedutat, shut dirccdy bene;tits a student to be
stttdc,t.f3na'wlalass3sta'tce, tee rvstt 1(rrit lttatatfevs:ufuxmptigtt wilEfns very one.
r . ('CkAIT7 At;IIORx must tulvc all considered training praguuus lisllod +.will' the OPPE. the SAWN
A11 aew aud.Caredrtt COhJ"t°IteLt;'tOR w9l be k4uhW to be mSimrmq to calJOBS"" and must have
all ctouskl tntiaing prow nits Hated with the, BpPFli tnutulr on:CaldtJa%
,,•Alt K MIlAC1109 ere Per{ttlaed eta enter pedbrmtmce. data far e'tctt itrngraut to be listed tin the
F l'1?l, bird prowde evidtitiv.d to -tire Legal hearer that they have met the ntlttinrttm perfOrntatnce
ctiteriu rygulreth t'sttytrtmxthat do tent itteludip port`urmanov dt'� will net be approved for Its.ting Olt
the ttTilL
0-'CO NTRatC:"i"C)li must have iftafrattrze taSetrtrrsat 01410t" Mc twxith tiles SAWDR,
r t~CrNTRACM9 irgr vies to imnedlatraiv netfiy f tuid'ftr tIf warkit'tt dawsY the SA1V%1CJ, in tvrltifit , of
nay clttutRos In life Ini` mr4tPut rulaminco whit htival, agrcanlwat
Ct)Tf'fRACT'OR ttgrees to ucceptV*A attglbte ralerrals front the Santa Ana tlrORK tent" on an
tent tiodept nor curall WiOA.
let ftidmittawk whioll uto'to he
die
to ,atwgint all other Ilfrldtng WON" (no
articipanfs. who do ,ut 11394 the
e $zinc Frteral enfrance rc ultuatalt's
erattlietttion to the, Santa Alit WORK
PE1,4. Others rarldAny other (finds
ether with the Ll OA rliet't'4i'M
ant) those 1lntds obtahlod liail.`ctrtt
subntittigtt the volt ii Voucher is file SAWVU, for pujm'cnr.
i# ClTfTtLQCiiJt2 ,_gives M gross hat tfet tions of fho itttttI - snntllmern aaroemeut thatwouldhold
IItc W10A paKipIperII frnm oIat)Y raspuo; lble fur arty frainli'a iel,f ttl exifcftam
1,,Onjt ¢ uucrpfetl. C(JN'TRACi`OP. agreev fo curxll the W10A paniaipmtt in the vou"d stipulated tin
the v6dol,Vtfraifor't i q;
Lxtitdl'l ra
r CONTRACTOR s to involce die Santa Aim WORK Center. rail a cost Mlmttnr;;snttant hams« Char
third: riarty tes#lha l ilartta 111. Darrell, M , ctr }and wilt provide a cony €if lrtt @ail"aii to ; at
,,.,,t ,....d.
li e Appmntly ship Cpl�l IUAC'lORS nMst hicludc a letter elf conrtnihucnl Cretan art appasv4 i
apprvntietshlp-program antd meet the npplieaatRin polioles and prm.edures required far the type of
program (lk* attdtni tiny sacrileM private past -secondary, adult eduemion providet. elo ),
.CONTRvt€"'lORAillarpitizoshlpAct(NAA)
ut recui3rti eev! b , t3IR MAS are exempt from 14t#tltll rliitibility procedures. Registetad apprenticeship
ittraptaena inure hu hte)uded sill rrtuintaitted nn the [lit or eligible polvldera at training survdaas-as
long as the cartaaiannd#ttg irrc grant rarrtaitla t ginalmd, atir dcaaribW at W10A ace C22(a 31
GCIN fILACTCIR agrees to:slitrw S.A44 Eit?. Fmnirr Ann WC)ICK Gunter, the State of t`aitiornla, +uacl the
l%partttterrt trf #,shirr, ilia Wl ?A ttlketstauei stay orihalr drily trtrlhr>rPec t reitivarrntat(ves' acyGdss to AU
Ihb raurard to aiding t#ta WI A ciicnf tttr rnonituthip, pur{tc 48, 'l"ha raeOrds #nttladit any 110010,
dtwtttz t nCg paiteis, is#es aril cutnputcrx#rtta dltvwily perthwa to the feeertis of the W10A palfl ipnilt.
1'hcs riRlit to neat is #nalutiEs tie rYRttt to make t mte rpta, traltscripta and pltaimpia The right, slxtr
httiudr s rite rig#it itt ltaiii M4kalihhle.tufd timely at'gess to personael for the purpose of lnterviem
ttl prttvlde nrkt,�r x tattttttc tt tie#* it feats ttrado and test Hon as welt sts
. C",C)N RAC IM � tu'tluttt'y the W1C A eliett€'S'Case Mntsctger #ntrarHilately (whtt'rtr 5 working
days) If the W10A Client ix ul§aent Frig ttrisry titan 3 day in a raw, has sporadic attendance or drops
atilt orsohool unless other arotngement are olede #n welting.
C�fl�l'l'RA TCttt pgt�� "0 ptcrvldo a eerily rif the "Tahribur went torte"' and iarsuc a refund v�hoak to
the" h} o_' Sa= Ant ftlr the ntamk ar of unused trvdnitg foetus and arty nuts-isatted trahtingftesting
V 11
Ch@ws. lido s loop,,-ett'. dtae,yv#thita �Yl Qixlend r dayll aila,,r this last day the WIOA cilcnt att+owided
selresaI Or
tim arty tlt6 sal od, "Vila ntatifltd that the WtOA e#brit dropped. Sold check to he nudlod to
die attetttlorr tat`th0 W it A base Matta(ier, Sill G`.lvle Curr(er_i3r., ftaotl, !lama Ann, CA 01701.
G CON`i IiACTCItC aSrp to ptCtwldrr dar O ttte! Caao Manager a t oribe WJOA cliont's earttficatu
6 e,,rrtrrtrst€nit 0Pdln#ellia, or ctiliaxnl itan;+eri{sts within lG work'Ittg days c�Cth�t ctatd itfanruplat.{nri or
Lain
'k,etiontwith 04 some level of job sea rcidptacclocitt
anttl, it) provido the WICI . Ca. Mawtttrr with all tttb
tt oftltu WI6A: cth nt whlrkn 5 working Fs of the
tt1C.1:A alleot late 196 days niter completing trninln# to
for p litter allat In "loyntero.
taalziiw, other legally quu#lt"ied offieert, €tr as rile ownssr
6ualttcrs to strhnalt thw proposal..
is, not uatrti ittl5 rtrt tut' Federal, Moue orcidiromia, or local Dcharrttent list.
III provide teeorda to show that we -am fiscally Solvent« if needed.
he,% or will have. all of the roW 011101 wad aaAuunting_ procedar" nacdrd it)
4 Wits tv411 be used as required by law and corniest.
Fora ttddll'k ritat lintdipg swatw trod will net be dcpendenc on WIOA fiords nlcsrtc.
MY
s to pmoldo the
to the publlo •anti
iet1 A+ Tf1Arv111 meet tR+aisp ttsablc F tlnriit, State. anti hiasa contillagca trgairenatmts, `these
lnclude, but: arcs riot Ihttltcd•to;
�.. linCclyda accurntraly rq#ieoat aetuai perFuntzanaa iFttppt#eaitls.
win tin trtow txatllicki-41t ilty. &A required.
Rapnrtrug ltnaat5i6t part#h#t#nsn, And {icr('arattauda: dam f%mqulred.
C amply wait State and Federal ttsoat anti program activity audltx,
zV'coloplying with Federal and State ttott tlist ritrtlnatton provisiorts.
3 !<MIRIT 0
Mcc (lug tt c�tritcltront8 eaf" 5 tciort Str l trf the rtehablthtioo Act W' 1973,
M tin recpiiroltl+�nta oriht Annaricrut'a nvith tJWbilitics Act or igoo, (suhmii cumooted survcy)
MmIng ail applicable tabor haw, Including ON tabor iatw wtandlads,
Aar" 1;o pwvido rY`drtrg. fYrtc it orkplacu,
Agrew to insure thcCity of Sr€hip Ana tilmugh Qoacml (nubility Insumummul Automobile l,iutrititY
•Cuvera�c ht ih+�amcauttl p�'�l,flit(},iillfl,IlGl.pstiicy,
Agrorl to provide all isartieipattts whh Grievance Pracedurts:
,Y A}grec ttn insure prottuvcr's. ipii m through Workers t ompcttsation Insum1wo (including part-
tiing atnplkyees)
pretcuruinunt polidus "nd prucodures arc in place and anew Wont guidolius,
4:fiNJ:1m&clCtyw troll
Usg WIOA ntnaEy to assist, pratmatc, ur deter unit)" atganixing,
Lisa bra;tg to vrulitssy tit tral" of pvN(mxi in wturiwt aedvides,
Use titnds for youlh in Aac l;or hwtlt)n, opernithJa. or tnulutcttmtec of any part (if it nullity to be used
feet Wotarlmt instruction ar ruliglous worship.
t.ise WIQA muiiey rutdur tilis.corneae)to pill Chase nny L'gUipl000l.
T t tmby assure (fiat all ul tho alrrrve arc true.
Fitt: [IftfT ii
Date
COMPLAINT HANDLING
UNDER THE
Workforce Innovation Opportunity Act
Santa Ana Local Workforce Development Area
Revised March 10, 2023
EXHIBIT H
Information Regarding Complaints
A. Nondiscrimination and Equal Opportunity Complaints
1. Policy Statement
In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the
City of Santa Ana Local Workforce Development Area (LWDA) will establish
programs to prepare youth and unskilled adults for entry into the labor force and to
afford job training to those individuals facing serious barriers to employment. Every
effort will be made to provide services necessary for eligible individuals to obtain
productive employment.
In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal
opportunity and non-discrimination, as provided in State and Federal equal
opportunity and non-discrimination laws including, but not limited to:
• Title VI of the Civil Rights Act of 1964
• Title VII of the Civil Rights Act of 1964
• The Age Discrimination Act of 1975, as amended
• Section 503 of the Rehabilitation Act of 1973
• Section 504 of the Rehabilitation Act of 1973
• Title IX of the Education Amendments of 1972
• Section 188 of the Workforce Innovation Opportunity Act of 2014
In keeping with our commitment, no individual shall be excluded from participation in,
denied benefits of, subjected to discrimination under, or denied employment, in the
administration or of in connection with any WIOA funded program because of race,
color, religion, sex, national origin, age, disability, or political affiliation or belief.
Participation in programs and activities financially assisted in whole or in part under
WIOA shall be open to citizens and nationals of the United States, lawfully admitted
permanent resident aliens, lawfully admitted refugee, parolees, and other individuals
authorized by the Attorney General to work in the United States.
No individual will be intimidated, threatened, coerced, or discriminated against
because of filing a complaint, furnishing information, or assisting or participating in
any manner in an investigation, compliance review, hearing or any other activity
related to the administration of WIOA.
EXHIBIT H
Prohibits discrimination based on disability.
Title IX of the Education Amendments of 1972
Prohibits discrimination in any education or training program or activity receiving
federal financial assistance.
OTHER CIVIL RIGHTS LAWS:
Title VII of the Civil Rights Acts of 1964
Prohibits discrimination in employment based on race, color, religion, sex, or
national origin in all terms and conditions of employment and establishes the
Equal Employment Opportunity Commission as the administrative agency.
White House Executive Order no. 11246 as Amended by Executive Order No.
11375
Creates the office of Federal Contract Compliance and prohibits discrimination
based on race, color, sex, religion, or national origin.
Department of Labor Secretary's Order no. 4-73
Prohibits discrimination based on sex.
Equal Pay Act of 1963
Prohibits pay differential solely because of sex.
Emergency Employment Act of 1971
Prohibits discrimination based on race, creed, national origin, political affiliation, or
beliefs.
4. How to File Your Complaint
a. Put your complaint in writing.
b. Have it sworn to before a notary public, if possible.
c. Provides details that tell what happened, where it happened and when it
happened.
d. Give the name and addresses of all persons who were present or who had
anything to do with the matter.
...Complaints on the basis of race, color, or national origin, age, sex, religion, political
affiliation or belief, retaliation and citizenship, must be filed within 180 days of the
alleged occurrence directly with:
s
EXHIBIT H
recipients, applicants for participation, or financial assistance, labor unions, community based
organizations, or any other persons.
These procedures provide for resolution of non -criminal complaints arising from the operation of
the Santa Ana LWDA.
A complaint is defined here as a written expression by a party alleging a violation of the Act,
regulations promulgated under the Act, recipient grants, sub agreements, or other specific
agreements under the Act, including terms and conditions of employment of such participants in
employment training programs. All complaints, amendments and withdrawals shall be in
writing. These procedures are intended to resolve matters which concern policies, procedures
or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient
and sub recipient under the Act.
These procedures shall not be construed as affecting any other available legal remedy outside
of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of
any employee who is not a participant), either separately or simultaneously, that a person may
wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not
restrict the LWDA grant recipient staff in carrying out informal discussion
Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and
resolution of any problems outside of and without resort to the formal complaint procedure.
A. The following principles and rules apply to all complaints at all steps of the complaint
procedures:
All complaints must be made in writing within 180 days of the alleged occurrence,
except complaints alleging fraud or criminal activity.
2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or
discrimination. Good faith efforts shall be made to informally resolve the complaint
prior to the scheduled hearing. Complainants have the right to withdraw their
complaints (in writing) at any time prior to the hearing. A complainant may amend
his/her complaint to correct technical deficiencies but not to add issues.
3. Complainants shall have the right to be represented at their own expense by
person(s) of their choosing at all levels of the complaint process.
4. Upon enrollment into employment or training, participants shall be provided with
written description of these procedures, including notification of their right to file
complaints and instructions for filing.
An employer of participants, including private -for -profit employers of participants, may
use this or other complaint resolution procedures so long as the participant is
informed of the complaint resolution procedure they are to follow and the time frames
governing review of complaints are met.
EXHIBIT H
e. Remedy sought by the complainant; and
If the complainant is a private or public entity or corporation, and not a natural person,
the filing of the complaint must be duly authorized by the governing body of such entity
or corporation.
The absence of any of the requested information shall not be a basis for dismissing the
complaint.
A copy of the complaint must be sent to the respondent and both parties notified of the
opportunity for an informal resolution. At each step of the complaint process, the complainant
must be notified in writing of the next procedural step.
2. Informal Conference
Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints;
however, such informal conferences shall not extend the time within which a decision
must be issued after receipt of a complaint. Attempts at informal resolution will
commence with two (2) weeks of the date of filing of the complaint.
a. The EEO Officer will review the case and ascertain facts prior to the conference so that
appropriate resolution can take place at the time of this meeting whenever possible.
b. Although the complainant should be encouraged to attend this conference, his/her failure
to do so should not preclude his/her right to request a hearing on the matter.
c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO
Officer will write a brief report for the file stating the issues and resolution. The matter
shall then be considered closed.
d. If resolution does not result, the complainant shall be provided the necessary information
and assistance to request a hearing if he/she so desires.
3. Request for Hearing
a. As in the case of the complaint, the request for a hearing should be put in writing and
be filed in person or by mail. A governing board resolution of authorization to appeal
should also be submitted when appropriate. The request should be filled with:
Daniel Durham
Sr. Personnel Analyst — EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714) 647-5330
EXHIBIT H
4. The burden of proof should be reasonable and flexible, dependent upon the
circumstances of the case involved. The hearing officer determines the order of proof.
Generally, the party making the complaint has the obligation of establishing his or her
case and should be examined first.
5. The party involved should have the right to be represented (at their own expense)
he/she so desires. Other he/she is limited to his/her own abilities and those to the
hearing officer in obtaining testimony in the case.
6. It is important that the hearing officer obtain the fullest information for the record. If the
parties involved, or their representatives, do not know how to ask the right or pertinent
questions in pursuing their right to due process, it shall be necessary for the hearing
officer to step in to have all the materials and relevant facts elicited.
7. The practice in informal hearings is generally not to apply strict rules of evidence in
obtaining facts. However, the quantity of evidence required to support a decision on an
issue should be sufficiently credible that the state (or other appropriate agency), upon
reviewing the decision, would conclude that the decision is supported by substantial
evidence.
8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior
to the conclusion of the hearing.
9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a
recommended decision to the LWDA for final determination. The recommended decision
shall be in writing and may be accepted, rejected or modified by the Santa Ana
Workforce Development Board.
C. Issuance of Decision
Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a
written decision to all parties by first class mail. The final decision shall contain the following
information:
1. The name of the parties involved.
2. A statement of the alleged violation and issues related to the alleged violation.
3. A statement of the facts.
4. The decision and the reasons for the decision.
5. A statement of corrective action, if any, to be taken.
6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a
review of the decision by the State Review Panel.
11
EXHIBIT H
established at the LWDA level and shall issue a decision based on the information contained
therein.
Complaints which may be initially filed at the State level will be heard by an independent
hearing officer designated by the State Workforce Investment Division (WID). The hearing
officer shall conduct a hearing and issue a recommended decision to the State Panel. The
recommended decision shall be in writing and may be accepted, rejected or modified by the
State Review Panel.
A. Form and Filing of Complaint.
1. Request for State Review of LWDA Level Decisions
On receipt of a complainant's request for review because of an unsatisfactory decision,
the State shall provide for an independent state review.
2. Filing of Requests for State Review
The State Review Panel shall review all LWDA level decisions when a request for review
is filed within 10 days of receipt of the adverse decision. Such requests must be filed in
writing with the Chief of the WID Office. The request for review should contain the
following information:
a. Full name, address, and telephone number of the party requesting the review
b. Full name, address, and telephone number of the other party
c. A copy of the decision
d. Brief statement of reasons for review or the section of the LWDA decision to be
reviewed including regulatory and statutory citations
e. A statement of the relief sought.
3. Complainant Responsibility
It is the responsibility of the complainant to include in the request for review a written
statement setting forth the facts presented at the LWDA hearing which support the
requested relief.
The Chief, WID, shall mail a copy of the request for review to the other party and to the
LWDA. It shall be the responsibility of the LWDA to submit the complete record including
a typed record of the hearing to the Chief, WID, within ten (10) days.
B. Conduct of Hearings.
1. Request for Hearing at the State Level
13
EXHIBIT H
Decisions issued by this panel, under the authority of the Governor, are final.
D. Issuance of State Review Decision.
The State review will be limited to violations of the WIOA, implementing WIOA regulations or
the grant agreement. This review shall be limited to the record established at the LWDA
hearing.
V. Procedures for Handling Discrimination Complaints by Participants.
A. Complaints on the basis of race, color, or national origin, age, sex, religion, political
affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180
days of the alleged occurrence.
It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO)
Officer to determine jurisdiction and to make the complainant aware of and provide
assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure
under Section II (A).
15
EXHIBIT H
2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to
advise the complainant of the existence of State, Federal and other proper action
agencies, which may also have a bearing.
3. Complainants alleging discrimination under this part will be made aware of their right to
file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and
applicable procedures.
4. Complainants must file their complaint directly with:
Daniel Durham
Sr. Personnel Analyst — EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714) 647-5330
VI. Procedures for Handling Disability Complaints by Participants
Complaints alleging discrimination on the basis of disability will be filed and processed under
the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973
at 29 Code of Federal Regulations Section 32.
1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures
before filing their complaint with OCR.
2. Complainants will be made aware of the 180 days requirement in which to file his/her
complaint.
A. Procedures at the LWDA Level
The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon
receipt of the complaint, the EEO Officer shall investigate and gather information
concerning the complaint.
2. An informal conference will be held with the parties concerned in an effort to resolve the
issue(s). The complainant has the right to be present and may be represented during
the conference.
3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than
thirty (30) days after the filing of the complaint.
B. Procedures at the State Level
1. The complainant may appeal to the State if he/she is not satisfied with the decision of the
Santa Ana LWDA.
v
EXHIBIT H
PROCEDURES FOR HANDLING COMPLAINTS ON BASES OF DISABILITY
No later than
180 days of
alleged
discrimination
Filed within 30
days of
LW DA/State
Decision or 90
days from date of
initial filing of
complaints
Filing of complaint on the basis of Disability with LWDA
Informal Resolution
o
o
If no resolution reached
Request for Hearing
Notice of Hearing
Hearing Conducted
LWDA Decision
Unsatisfactory Decision or No Decision
o
State Review
Governor's Decision
Appeal to Assistant Secretary Department of Labor
Day 1
Day/45 Day
60 Days
19
EXHIBIT H
JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a
law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc.
PARTICIPANT — Any applicant who has: (1) Been determined eligible for participation upon intake;
and (2) Who is receiving subsidized employment, training or services (except post -termination
services) funded under the Act, following intake, except for an individual who receives only outreach
and/or intake and assessment services.
21
l IMP-T
Cazarez, Juan
From: City of Santa Ana <certificate-request@ctrax.jdidata.com>
Sent: Tuesday, October 10, 2023 8:26 AM
To: Goodson, Audrey
Subject: Internal Notice of Compliance
NOTICE OF COMPLIANCE
CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL
Contractor Saisoft Enterprises, Inc.
Name:
Project A-2020-194-29
Number:
Project Agreement for Workforce Training
Name:
The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the
insurance requirements. No further action is required at this time.
The
are:
GENERAL LIABILITY 72SBMBF2171 07/O1/2024 09/22/2023 Santa_Ana_COI,pdf
--- - -------- - ----- ----- _... -- - -- ----------------
WORKERS COMPENSATION AND EMPLOYERS' Procareer WC
72WECAC9HZZ 03/01/2024 02/15/2023
LIABILITY 03012024.pdf
Thank you,
City of Santa Ana
Risk Management Division
in partnership with
CTrax Plus Services Team
10/10/2023 11:25 AM
1