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Home My WebLink AboutCorrespondence - #8Alcala, Abigail From: Victor D Mendez < Sent: Monday, December 4, 2023 2:19 PM To: Bacerra, Phil Subject: ITEM #8 - RESENT AT 2:10 PM Attachments: City Net Email -Victor Mendez.pdf, Reno_Homeless.pdf, CITY NET 2024 CONTRACT.pdf Phil I am forwarding you some documents on the subject Council item which can aid in the discussion with the rest of the members. Please find the following: Emails to Supervisor Sarmiento - I have requested that the County consider expanding the hours for intake at Yale Center beyond 3 pm. Ken told me this has been a difficult point with the County. With all the money the City is investing in this service for the expansion of operating hours, there is some disconnect between the effort and the resources. I came about this through my own individual instance and a follow up with Ken. Wall St Journal Article on Reno - Please read this article about Reno's efforts to reduce homelessness. It is very well aligned to your issues on the City Net contract. Item # 8 - I am attaching the staff report as it refers to the need to increase City Net salaries to align to market and to hire quality staff. With the ongoing shortage of police officers nationwide, the City should consider the same wage standards for their police officers. VICTOR D MENDEZ 1 RE: Yale Center Intake Hours 1 message Valenzuela, Carlos <cados.valenzuela@ocgov.com> To: Victor D Mendez < 3pm seems pretty early as a cut off. Carlos Policy Advisor Office of Vicente Sarmiento Board of Supervisors, 2nd District County Administration North 400 W. Civic Center Drive Santa Ana, CA. 92701 Office: 714-834-3220 From: Victor D Mendez < Sent: Friday, December 1, 2023 2:20 PM To: Valenzuela, Carlos <carlos.valenzuela@ocgov.com> Subject: Re: Yale Center Intake Hours Victor Mendez < Fri, Dec 1, 2023 at 3:29 PM M,itteroitliiouro: Il his emaiill oiriigliiroat.d from c.:)utslide dhe County of Crarnga., O...Jse cautlioiro Whern o pernliir g attaa:Alhmeirots or Ilinks. Thanks Yale Center has a hard cut off of 3 pm for placements That leaves 8 hours of City still doing outreach There is a reservation system that can be used but I think real time placements are the best Victor D Mendez On Fri, Dec 1, 2023 at 2:08 PM Valenzuela, Carlos <carlos.valenzuelaCocgov.com> wrote: Thanks Victor, I will pass on the info to my colleague that advises him on issues dealing with homelessness in our office. Carlos Policy visor Office of Vicente Sarmiento Board of Supervisors, 2nd District County Administration North 400 W. Civic Center Drive Santa Ana, CA. 92701 Office: 714-834-3220 From: Victor D Mendez < Sent: Thursday, November 30, 2023 9:38 PM To: Valenzuela, Carlos <carlos.valenzuela c@ocgov.com> Subject: Yale Center Intake Hours ttei nfloin:..I...Ihis eirmnaill oirii linted fir(.:)nrro outside the Ccuaunty of Oirainge I...I;: e ca ul.licm whein opening attachinnei nts oir Illiiniks. Carlos - Last night City Net came out in response to my call. There was a fire at the bus stop across the street from 2222 East First a few weeks ago and there was a woman who seemed to be initiating an encampment. City Net called back and told me they could not do anything for her as her only placement option was at the Santa Ana -based Yale Center and they had stopped intake for the night. It seemed she had a place to go in the morning. The City of Santa Ana is expected to approve an expansion of service hours for City Net to 7 am-11 pm, 7 days a week. It would seem to make the best use of the service expansion would be for Yale to expand the hours it can accept a City Net placement. This can help ensure effective placement and create continuity in the effort to reduce homelessness. Please discuss with Vince and see if something can be done to make the most effective use of this valuable service. The City Net contract for 2024 calls out for $3.841 million for these services. The staff report (with my highlights) is attached. VICTOR D MENDEZ image001.png 312K P2J W 335000-5-AO03C0-1--------XA THE WALL STREET JUORNAL. Friday, December 1, 2023 1 A3 � U.S. NEWS Reno Halves Homeless Living on Its Streets New campus with a big tent and sleeping pods provides shelter and services Ev Jr. c—Tar RENO, Ntv.—The 'Biggest Little City in the World" is rink a new disti da— o of the fe.n: cities in the West t gzt large number of homeless off its streets. Rcm tcaxned with Sparks, a eighborirg city, and s u ending W-1— Camrtyta build a Nevada Cares Campus dn 2021 that could zcmrruno- ace more than 600 people in a atll tent and s,L,11H, a1,,purg pods Snrcc drat year, Hrc num- ber of homeless Irony n' the street has plummeted to 3a9 [his year from 780' according to annual point-u -time ,omit. The 58% drop is stHkiNg wlrm compared with mmry other Western c which h avz se n tlh eir unshel Cerzd homeless populations grow or stagnate since the pandemic, amid ' g drug Vlit on mrd a Ed— fedet appeals -cow,..' - de, that prevents ,ties in the u from d'."A .streets witl out pro Lb,, enough beds. Once pcoplc a off the street, the other part , Reno's App ] k- k 11,1piRy tl f d a j l b d th-, t1 g O ,t tk tTh, F d 1 -., a d i ld Wyor Dave B f A chora Alaska, .hrth t g 1H,,a get hwh dreds of people out of the cold sill d1 g f - t Th Ruprl HiRy., tndtS 1-tt Ni -2.21, but -t 1 t dorm by the D - ably on con such as it would be too prO.Hhk,- IN 2018 th US G [ f .App 1 It, tl Kill C- -t ai d p bl p t W t V -1 - di t when A i h Iter bed for b e nsnmtes cruel and un- sualcpmrishnrent. Tlrat Iran mad, it diffr<uh for in,, _11 Reno, Sparks and Wash - County homeless population 1,7551 15 Illllu n ® hdt—d 12Sa �7sal 1f 51, 254 1 Nr7 Ta '15 '20 as Los Angcics and San Fran- co to clear their stieets- .,Rena 1— begun enforcing - ...ping mles now that it has suffLa EH bids. As a result, the downt°wrr t�fio district that used to be o 0—, with hornelesa people has far fewer "Thty ar really cleaning it Mil nearby resident Victoria Raffcda said Joxge Ramirez -More had been n' the .street for a year before he roved nhto the munty tent There, he said, staff svoikcrs hclpcd hiui find a jab as a production operator. "It" like having e ,n uc mr your side helping you in the host difficult IN— of your bfe," said Ra..ire2-Nlore AILtr 15 months of living in the tent, 1OHNii-Mox-t, 62, rented an S-by-S-toot moui nr- .slde ore of aeveml 'Nodular buildings a low-nhcmne housing onhples nearby. The r o acnt for $555 a month 11no sprang into action in 20at it,, its number .,f mh- ,1, 1L ed homeless ...... bean triplzd amid pandemic -related jab losses mhd s°m-ing lrousnhg ti. its evicting sbtlt,, could hold 158 pcoplc. "Ws e a whit, "It hke if wedidn't get ahead of this, w •ould fail like San Fiona, V said Par Tolle,, a local real-estate developer and b d - 8 th pi,bli, Ndp -.at -d put twit,[g th h[ ld d b t 1H t.1y 2021 R Sp 1 d Clurity,,Oit in hil 1 hoe shaped Halt- -[ m aln t tl — ---- Tracy Whitmire, left, earlier this year moved off the streets into the Nevada Cares Campus east of downtown Reno. of f b. n rf Thzy 'll The city Is "`' ' a - reed quo-td 15 as-c, enforcing no- hd MIH al ast oI t Ren,, camping rules ea ly f , h 1 d t .. p t d son now that it has Dill ",.shut p p -I, UtilityCam- tentasPntofe sufficient beds. ,Mdr 1 p d-t al. rlijd�d I t t r, c f herb bll fdd p,bh, f li,ildtilig, d -50 people - The t tf _qrOE Our, and dzvzlop..ent w about $17 million, moldy in fcdcrvl Cu,H] ci g,uq funds CI k ll t [ [ 7 It - y - -tl u. d t t d Atity I. d b,ii t p-ly g t Pi ff th, tuut- I t k th y - . jl,t warehnus ng people, said Clark Initially the tent faced diet, mrd oit", Cron, is,u,s, but af- Cindy Till- to move into the Nevada Cares Campus. Judge Blocks Montana Law Banning Tik'lok Ev Meunsrs Ensxnw _ nits to Present a full factual re- cord," said Emilet Cantrell, Hhe TikTok w reprieve in spoktswoman. "V1, look for- Mantmra Attu lA tid,ral judge vard to iP-cs,ntixrg the m rulzd a state 1a banning tht plete legal argmnent to dtfend App caht go ixdo [flea hr ].vm- dre law" ary, saying it "hk ly violates Hhe Tik ,4, said that it w First Amendment" pleased the judge grated the The judge oh Thm-JO, preli 1-Hy n.junc[ion- 11 - gr wrted a prelixx-- HiM.- diets of thousands of Mwrtan- timr blaclaxrg the law, wild, a emrNme to cypress as passed by the Mouton, themselves, cam a living, arrd Legislature earlier this Ve , fihd urnmmiity on TikTok,'the perdn.g th,, outcome of a law- cmnpanysaid- suit fded by th, social -media Montana lawmakers ili ompany- The l,gality of th, d,c,d Hri bID nh F,brvazy, it- ba itself will be decided later hhg concenvs that the company, n a bench tH,I ul by E3 CNrg-based Eyte- uu "While bherz may bt a public Dance. could be forced by bhe rest hr protecthrg Mr —Chin .. g.... n 1t to spy on rs, the state has not its 150 Nlliu, li-S users The h.,,- hmv des TikTtk bill dozs bill passed die Legislat— by Hut," US Distiia Judge D°uald April mrd was s gurd into lsnv Malloy wrote- He also said Tik- by Republican Gov- Greg Gian- III Tnk'.s side had better arrgwcots forte nh May_ and demur.,bated a hk,bl—d TikTok has repeatedly said to prevah in the eventual . casethat it has nzver sharei d Without TtkTrtc us,rs "art' data widr tlr, (DHE s, C.—it, deprived of c HLN—ucating by i.A Party an3 tut it would re - their preferred of lose if asked. THe cmnpeny sued spezch. and bhus F-t Amo end- NT.Nt attorney gtneral rznt scr'uthry is appropriate," er' It, bail in federal court Malloy wrote Th, state had az-- arrd r,gH,,t,d a pD]inm-y in- „ued Heat the law wasn't a via- Hi-tion to step it tlmn gou, lotion oftht First Amendment. into effect On Thursday. a spokes- hi an October hearing, Mol- an for dre state said the lay challenged Hrc states also• decision isa prelinrinarv'Ndbl. buns about pratecbng Dy, Phz judge indicated several dents' saftLy arrd privacy, ana times that Hrc lysis could sayurg it coxh,sed hen, bear,,, hang, as dre case proceeds rs share their data rntith Tik- and the atte has the opporm- Tok voluntarily Hcials said that was largely d b3 d tart k- Th V I [ [R d t h t [p -t gh a dt- L I. t d dal 11 Give �• pH,1iEitO1 d '"t - q ed,ind dr gt m It feels like Island style. �.. NO-1 . b -dT lV➢-[- 45 y Id H(Hu rf d t b d ff 6 streets into die campus hr Feb- �) N vary "But were safe and no rrlti + h k P P 1 d -d -t f tare h 1 are t y g t thtr peaplt still h,rug tin the d st•ects to D-1, it, out of dre G 'y Y1 t - k th It h9 }& �� fiv �Yv Ural, rD L f lyl 1 ��' ri � tare - tlr tlr s replaced the F , - disdual tents. Walking on a sidewalk aut- sid, th, cmu day .1 nvd-Navenrbt, er. Di vied to Pumeria Pendant with Diamonds persuade Cindy Tillicr to seek in 14K Yellow, White or Rose Gold refuge ❑hide "I —it stay N that crazy place;' the b5-year- from $099 old Tfllier, who sleeps along Chain Included rAr.adt ks,tldD t h. lr- li,aarlOc p,l like Matching Earrings available R Rpe, sV d th it 0 b 25 ,3 1- ed T T ,� TOKU t h Ip k ep N,, [ t Ian ��l L,j ^ 1 p opt, p P -d he ] p did al -t fd 1 -erg_ 11--.FF �� 1 .L fCawaU's Fl+urt jemlers SLmu a9z4 "Pos, p,,t, can f d you a better pkt, Roper re CAN - MAUI - KAUAI - BIG ISLAND OF HAWAII D.- ,l asked Donald E - BOSTON R GHIGAGO - DALLAS - DEN 1, wino lay slmnpd against a RgTi-t a LAS GA • NEP YOLK • LAS O • ESI- b., building-"I'xn just hillixi;' SANTL - R SE DIEHIA TON • PO RTLANU • • SAN U GO PSAN Vigpond, who shufFled asvaY. v - VJA HI SAN ERANCIScO • SAN JOSE • vsASHING,ON, D.c. FR C R°ptr said at would rill hirer Ne Hoku com 1-866-296-9374 again the rze time he se ninh I WISH G R A F F Community Development Agency www.santa-ana.org/community-development Item # 8 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report December 5, 2023 TOPIC: Approve a Street Outreach and Engagement Agreement with City Net AGENDA TITLE Approve an Agreement with City Net to Provide Street Outreach and Engagement Services for Quality -of -Life Services, in an Amount Not to Exceed $3,841,845.51, Beginning January 1, 2024 Through December 31, 2024 (Non -General Fund) RECOMMENDED ACTION 1. Authorize the Interim City Manager to execute an agreement with Kingdom Causes, Inc. DBA City Net in an amount not to exceed $3,841,845.51 for the Santa Ana Multidisciplinary Street Outreach and Engagement (SMART) Program that responds to reports for quality -of -life services from January 1, 2024 through December 31, 2024, subject to non -substantive changes approved by the City Manager and City Attorney (Agreement No. 2023-XXX). 2. Authorize the Interim City Manager to execute agreements required by state or federal agencies for the use of Homeless Housing, Assistance and Prevention (HHAP) funding, or for any additional funding that may become available. GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION The City of Santa Ana currently contracts with City Net to provide a trauma informed, non -law enforcement, homeless outreach and engagement resource, referred to as SMART (Santa Ana's Multi -Disciplinary Homeless Response Team). City Net staff are subject matter experts in the field of homelessness, trained in crisis intervention, mental health, addiction, and medical services and are capable of providing services in the field to assist individuals out of homelessness. City Net responds to reports of non -criminal homelessness related activity identified through the MySantaAna app, the community call line, and Santa Ana Police Department dispatch. The dispatched calls for service for non -criminal homelessness issues previously handled by SAPD Officers, now transitioned to the SMART team, provide additional time for Officers to respond to calls for service of a criminal nature. The last contract approved by the City Council was on December 6, 2022 in an amount of $2,801,700.10. At that time, the City Council directed staff to identify specific Approve a Street Outreach and Engagement Agreement with City Net December 5, 2023 Page 2 performance metrics that could enhance the City's overall mission to reduce homeless activity and to withhold a percentage of the total contract value if the metrics were not met. To meet this directive, a quarterly evaluation of performance by City staff was incorporated into the 2022 SMART contract. A progress report on the contract performance metrics was shared with City Council on October 17, 2023. Included in the report was staff's determination that contract performance goals and performance deliverables were responsive and provided a benefit to the City. City Net's deliverables for the upcoming 2024 contract are listed below and again, must be achieved in order for ten percent (10%) of the contract to be released to the vendor: ` Outreach Contacts, Annual Goal 4,000 Substance Abuse Assessment 120 Phone Calls Dispatched 8,000 Case Managementiii 1,020 Jail Release Program Positive Exits 25 Street Exitsiv 850 The proposed 2024 Contract's Scope of Work and Budget extends the SMART program's operating hours from current hours of 7 a.m. to 9 p.m., Monday through Friday, and 9 a.m. to 9 p.m. on weekends, to 7 a.m. to 11 p.m., seven days a week. If the extended evening hours become unwarranted as determined by City staff, the hours will be reduced and will be reflected in invoices to the City. The Scope of Work also incorporates a new Jail Release Program to provide outreach to clients exiting from the Santa Ana jail in need of housing and shelter services. The Budget reflects a competitive package accounting for inflation, health insurance coverage, and an increase in staff salaries to align with the salaries and contracts offered by other cities. Collectively, these increases have created a larger than normal year -over -year increase. A 2023 Market Wage Analysis determined that many of City Nets salaries were low, based on industry standards, which over the past year resulted in staffing shortages as several staff separated from the non-profit for higher paying positions. Base salaries for 2024 upward have been adjusted so that staff are compensated competitively according to current market rates. Providing industry standard compensation will help attract and retain top talent and foster a motivated and dedicated workforce. FISCAL IMPACT The current fiscal year funding is available in the FY 2023-24 budget and future fiscal year funding will be included in the proposed budgets for City Council consideration. Funds per fiscal year may vary based upon actual invoicing of hours and services worked. Approve a Street Outreach and Engagement Agreement with City Net December 5, 2023 Page 3 Fiscal Accounting Fund Accounting Unit, Amount Year Unit -Account Description Account Description FY 23-24 12218717-69135 Emergency and HHAP 3 — $1,885,922.70 Health Grants Payment to Subagent FY 24-25 12218718-69135 Emergency and HHAP 4 — $1,347,037.51 Health Grants Payment to Subagent FY 24-25 12218717-69135 Emergency and HHAP 3 — $608,885.30 Health Grants Payment to Subagent Total $3,841,845.51 EXHIBIT(S) 1. Agreement with City Net Submitted By: Michael L. Garcia, Executive Director of Community Development Approved By: Tom Hatch, Interim City Manager