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Home My WebLink AboutHA Item 3 - Public Hearing - Approve the Fiscal Year 2024-25 Housing Authority Annual Plan Community Development Agency www.santa-ana.org/community-development Item # 3 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report April 2, 2024 TOPIC: Fiscal Year 2024-25 Housing Authority Annual Plan AGENDA TITLE Public Hearing - Approve the Fiscal Year 2024-25 Housing Authority Annual Plan Published in the OC Register, La Opinion, and Nguoi Viet on February 16, 2024. RECOMMENDED ACTION 1. Conduct a public hearing in consideration of the approval and submission of the Fiscal Year 2024-25 Housing Authority Annual Plan to the U.S. Department of Housing and Urban Development. 2. Adopt a resolution approving the Fiscal Year 2024-25 Housing Authority Annual Plan and authorize the Executive Director of the Housing Authority to submit the Annual Plan to the U.S. Department of Housing and Urban Development. RESOLUTION NO. 2024-XXX entitled A RESOLUTION OF THE HOUSING AUTHORITY OF THE CITY OF SANTA ANA APPROVING THE SUBMISSION OF THE ANNUAL PLAN FOR FISCAL YEAR 2024-2025 GOVERNMENT CODE §84308 APPLIES: No DISCUSSION The U.S. Department of Housing and Urban Development (HUD) requires housing authorities that administer a Housing Choice Voucher (HCV) program to have an Annual Plan for the management and operation of the program. The general purpose of the Annual Plan is to advise HUD, program participants, applicants, and members of the public on the Housing Authority’s policies, programs, operations, and strategies for meeting local housing needs and goals. Specifically, the Fiscal Year (FY) 2024-25 Annual Plan provides information on the following topics: (1) new activities to be undertaken by the Housing Authority in the fiscal next year; (2) findings from the most recent fiscal year audit; and (3) annual progress the Housing Authority has made in meeting the goals and objectives described in the Five-Year Plan for FY 2020-2025 (Exhibit 1). This Annual Plan is for the fifth year of the Five Year Plan for FY 2020-2025. As required by HUD, three ad hoc Resident Advisory Board meetings were held on Fiscal Year 2024-25 Housing Authority Annual Plan April 2, 2024 Page 2 4 1 4 7 February 12, 2024 with HCV participants who receive housing assistance from the Housing Authority. The meetings were conducted in three languages: English, Spanish, and Vietnamese. All active participants in the HCV Program who reside in the City of Santa Ana were mailed a survey and an invitation to participate on the Resident Advisory Board. The comments from the Resident Advisory Board and survey were incorporated into the Annual Plan. Staff analyzed all of the recommendations from the Resident Advisory Board and survey responses by: (1) considering the feasibility of each recommendation; (2) discussing as a team the opportunity for the Santa Ana Housing Authority (SAHA) to implement each recommendation; and (3) making a determination on which recommendation(s) could be implemented or considered for future implementation. All of the recommendations were taken into consideration by staff and incorporated into the Annual Plan. On February 16, 2024, a legal notice was published in the Orange County Register, Nguoi Viet, and La Opinión advising the public that a draft of the Annual Plan was available for public review and comment and a public hearing would be held on April 2, 2024 (Exhibit 3). The Annual Plan was also made available on the Housing Authority’s website and in the Housing Authority lobby. HUD’s federal regulations require a 45-day public comment period and the public comment period ends on April 1, 2024. All public comments received will be included in the Annual Plan submitted to HUD. FISCAL IMPACT There is no fiscal impact associated with this action. EXHIBIT(S) 1. Housing Authority Annual Plan 2. Resolution 3. Proof of Publication Submitted By: Michael L. Garcia, Executive Director of Community Development Approved By: Tom Hatch, Interim City Manager Streamlined Annual U.S. Department of Housing and Urban Development 0MB No. 2577-0226 Office of Public and Indian Housing Expires 03/31/2024 PHAPlan (HCV Onlv PHAs) Purpose. The 5-Y ear and Annual PHA Plans provide a ready source for interested parties to locate basic PHA policies, rules, and requirements concerning the PHA's operations, programs, and services, including changes to these policies, and informs HUD, families served by the PHA, and members of the public of the PHA 's mission, goals and objectives for serving the needs of low-income, very low-income, and extremely low-income families Applicability. The Form HUD-50075-HCV is to be completed annually by HCV-Only PHAs. PHAs that meet the definition of a Standard PHA, Troubled PHA, High Performer PHA, Small PHA, or Qualified PHA do not need to submit this form. Where applicable, separate Annual PHA Plan forms are available for each of these types of PHAs. Definitions. (I)High-Performer PHA -A PHA that owns or manages more than 550 combined public housing units and housing choice vouchers, and was designated as a high performer on both the most recent Public Housing Assessment System (PHAS) and Section Eight Management Assessment Program (SEMAP) assessments if administering both programs, or PHAS if only administering public housing. (2)Small PHA - A PHA that is not designated as PHAS or SEMAP troubled, that owns or manages Jess than 250 public housing units and any number of vouchers where the total combined units exceed 550. (3)Housi11g Choice Voucher (HCV) Only PHA - A PHA that administers more than 550 HCVs, was not designated as troubled in its most recent SEMAP assessment and does not own or manage public housing. ( 4)Standard PHA - A PHA that owns or manages 250 or more public housing units and any number of vouchers where the total combined units exceed 550, and that was designated as a standard performer in the most recent PHAS and SEMAP assessments. (5)Troubled PHA -A PHA that achieves an overall PHAS or SEMAP score of less than 60 percent. ( 6)Qualified PHA - A PHA with 550 or fewer public housing dwelling units and/or housing choice vouchers combined and is not PHAS or SEMAP troubled. A. PHA Information. A.I PHA Name: Housing Authority of the City of Santa Ana PHA Code: CA093 PHA Plan for Fiscal Year Beginning: (MMIYYYY): 07/2024 PHA Inventory (Based on Annual Contributions Contract (ACC) units at time of FY beginning, above) Number of Housing Choice Vouchers (HCVs) 3,134 PHA Plan Submission Type: t8:J Annual Submission □Revised Annual Submission Availability of Information. 1n addition to the items listed in this form, PHAs must have the elements listed below readily available to the public. A PHA must identify the specific location(s) where the proposed PHA Plan, PHA Plan Elements, and all information relevant to the public hearing and proposed PHA Plan are available for inspection by the public. Additionally, the PHA must provide information on how the public may reasonably obtain additional information of the PHA policies contained in the standard Annual Plan but excluded from their streamlined submissions. At a minimum, PHAs must post PHA Plans, including updates, at the main office or central office of the PHA. PHAs are strongly encouraged to post complete PHA Plans on their official website. D PHA Consortia: (Check box if submitting a joint Plan and complete table below) Participating PHAs PHA Code Program(s) in the Conso1·tia P.-ogram(s) not in the No. of Units in Each P.-ogram Consortia Lead HA: Page 1 of 7 form HUD-50075-HCV (03/31/2024) EXHIBIT 1 B. 8.1 Plan Elements. Revision of Existing PHA Plan Elements. a)Have the following PHA Plan elements been revised by the PHA since its last Annual Plan submission? y N D [gl Statement of Housing Needs and Strategy for Addressing Housing Needs. D [gl Deconcentration and Other Policies that Govern Eligjbility, Selection, and Admissions. D [gl Financial Resources. D [gl Rent Determination . D [gl Operation and Management. D [gl Informal Review and Hearing Procedures. D [gl Homeownership Programs. D [gl Self Sufficiency Programs and Treatment of Income Changes Resulting from Welfare Program Requirements. D [gl Substantial Deviation. D [gl Significant Amendment/Modification. (b)If the PHA answered yes for any element, describe the revisions for each element(s): The Housing Choice Voucher Program Administrative Plan will be updated to comply with the Housing Opportunity Through Modernization Act of2016 (HOTMA) when the PHA implements HOTMA. 8.2 New Activities. -Not Applicable Page 2 of7 form HUD-50075-HCV (03/31/2024) EXHIBIT 1 Page 3 of 7 form HUD-50075-HCV (03/31/2024) B.3 Progress Report. Provide a description of the PHA’s progress in meeting its Mission and Goals described in its 5-Year PHA Plan. Goal # 1: Fully utilize all funding provided by HUD and apply for additional funding to serve the most vulnerable members of our community. Objective # 1: Utilize 100% of the Annual Budget Authority provided by HUD for each CY. SAHA utilized 99% of our Annual Budget Authority provided by HUD for CY 2023. Objective # 2: Apply for new funding opportunities for additional vouchers. In August 2023, SAHA accepted an award of twenty-four (24) new Incremental Housing Choice Vouchers and Special Administrative Fees awarded under the Consolidated Appropriations Act 2023 (P.L. 117-328) (the 2023 Act) and PIH Notice 2023-21. In September 2023, SAHA received an award of twenty-five (25) new Foster Youth to Independence vouchers awarded under PIH Notice 2023-04. Goal # 2: Expand participation in the Family Self -Sufficiency Program for families to use as a platform to obtain self-sufficiency and independence from our assistance. Objective # 1: Expand the number of active participants in the Family Self-Sufficiency Program. The number of active participants in the Family Self-Sufficiency Program increased by 36 new participants. Specifically, 93 families were enrolled in January 2023 and 129 families were enrolled by the end of December 2023. The number of mandatory slots for SAHA also decreased to 56. In addition, the percent of families enrolled over mandatory slots is equal to 230%, and 71% of families have an escrow account balance in the program. SAHA sent a monthly electronic Family Self-Sufficiency Program newsletter to our participants who have provided us with their e-mail addresses. Each newsletter features a Story of Success for a family who is participating in the program. In addition, SAHA also provided an annual calendar to all of our participants with a Story of Success for each month. Objective # 2: Assist Family Self-Sufficiency Program participants to become self-sufficient and graduate from the program. During this Fiscal Year, there were no new participants who graduated from the Family Self-Sufficiency Program. Goal # 3: Ensure the accuracy, integrity and compliance of all voucher program operations. Objective # 1: Retain High Performer SEMAP status. SAHA was certified as a High Performer for FY 22-23. The final SEMAP score for the fiscal year ending 6/30/2023 is 93. SAHA audited a total of 380 randomly selected files under SEMAP Indicator # 3, even though the minimum sample size required by HUD was only 36 files. This is equal to ten (10) times the number of files required to be audited by HUD. For SEMAP Indicator # 5, SAHA conducted a total of 53 randomly selected quality control inspections even though the minimum sample size required by HUD was only 35 quality control inspections. This is twice the number of quality control inspections required to be audited by HUD. Goal # 4: Increase assisted housing choices by providing quality customer service to existing landlords and conducting outreach to new landlords. Objective # 1: Communicate on a regular basis with active landlords by providing information on key program updates. SAHA sent a monthly electronic Landlord Newsletter to our active landlords. Each newsletter provided key program updates and information for landlords. Objective # 2: Maintain active participation in the Orange County Apartment Association and attend local events to promote participation in the program. SAHA renewed our membership with the Orange County Apartment Association. Goal # 5: Provide equal opportunity, affirmatively further fair housing and provide regular training on fair housing for staf f, owners and participants. Objective # 1: Provide an annual mandatory training for all Housing Authority staff. On August 31, 2023, SAHA held an annual Fair Housing Training for all Housing Division employees. This annual training is required for all employees. Objective # 2: Provide information on fair housing to owners and participants. SAHA provided information on fair housing to owners and participants. Goal # 6: Provide information on the Violence Against Women Act (VAWA) of 2013 to active participants and owners to ensure p rotection for Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking. SAHA provided information on VAWA to all program applicants, participants and landlords. B.4 Capital Improvements. – Not Applicable EXHIBIT 1 8.5 C. C.l C.2 C.3 Most Recent Fiscal Year Audit. (a)Were there any findings in the most recent FY Audit? Y N NIA □�□ (b) If yes, please describe: Other Document and/or Certification Requirements. Resident Adviso1-y Board (RAB) Comments. (a) Did the RAB(s) have comments to the PHA Plan? y N �□ (b) If yes, comments must be submitted by the PHA as an attachment to the PHA Plan. PHAs must also include a narrative describing their analysis of the RAB recommendations and the decisions made on these recommendations. Three Resident Advisory Board meetings were held on February 12, 2024. The meetings were conducted in three languages: English, Spanish, and Vietnamese. All active participants were mailed an invitation to participate on the Resident Advisory Board and the Board members who attended provided input for the development of the Annual Plan. Please see attachment for RAB Comments. SAHA also conducted a survey of all active HCV participants. The survey was mailed and e-mailed to all active HCV participants with a link to the survey. Staff analyzed all of the recommendations and comments from the Resident Advisory Board and survey responses by: 1) considering the feasibility of each recommendation; 2) discussing as a team the opportunity for SAHA to implement each recommendation; and 3) making a determination on which recommendation(s) could be implemented or considered for future implementation. All of the recommendations were taken into consideration by the Housing Authority. Certification by State or Local Officials. Form HUD 50077-SL Certification by State or Local Officials of PHA Plans Consistency with the Consolidated Plan, must be submitted by the PHA as an electronic attachment to the PHA Plan. Chil Rights Certification/ Certification Listing Policies and Pl'Ogra1DS that the PHA has Revised since Submission of its Last Annual Plan. Form HUD-50077-ST-HCV-HP , PHA Certifications of Compliance with PHA Plan, Civil Rights, and Related Laws and Regulations Including PHA Plan Elements that Have Changed, must be submitted by the PHA as an electronic attachment to the PHA Plan. Challenged Elements. If any element of the PHA Plan is challenged, a PHA must include such information as an attachment with a description of C.4 any challenges to Plan elements, the source of the challenge, and the PHA' s response to the public. D. D.l (a)Did the public challenge any elements of the Plan? y N □�If yes, include Challenged Elements. Affirmatively Furthering Fair Housing (AFFH). Affit·matively Furthei-ing Fair Housing (AFFH). Provide a statement of the PHA's strategies and actions to achieve fair housing goals outlined in an accepted Assessment of Fair Housing (AFH) consistent ·with 24 CFR § 5.154(d)(S). Use the cha1·t provided below. (PHAs should add as many goals as necessa1-y to overcome fair housing issues and contiibuting fact.ors.) Until suc.h time as the PHA is required to submit an AFH, the PHA is not ob ligated to complete this chart. The PHA Vl,fil fulfill, nevertheless, the requirements at 24 CFR § 903. 7(o) enacted prior to August 17, 2015. See Instl'Uctions for furthe1· detail on completing this item. Page 4 of7 form HUD-50075-HCV (03/31/2024) EXHIBIT 1 Fair Housing Goal: Describe (!tir housing_ strateg_ies and actions to achieve the goal Fair Housing Goal: Describe (!tir housing_ strateg_ies and actions to achieve the goal Fair Housing Goal: Describe (!tir lwusinr:, strater:,ies and actions to achieve the eoal Instructions for Preparation of Form HUD-50075-HCV Annual PHA Plan for HCV-Only PHAs A. PHA Information. All PHAs must complete this section. (24 CFR §903.4) A.I Include the full PHA Name, PHA Code, PHA Type, PHA Fiscal Ye31' Beginning (MM/YYYY), Number of Housing Choice Vouc.hers (HCVs), PHA Plan Submission Type, and the Availability of Information, specific location(s) of all information relevant to the public hearing and proposed PHAPlan. PHA Consortia: Check box if submitting a Joint PHA Plan and complete the table. (24 CFR §943.128(a)) Page 5 of7 form HUD-50075-HCV (03/31/2024) EXHIBIT 1 Page 6 of 7 form HUD-50075-HCV (03/31/2024) B. Plan Elements. All PHAs must complete this section. (24 CFR §903.11(c)(3)) B.1 Revision of Existing PHA Plan Elements. PHAs must: Identify specifically which plan elements listed below that have been revised by the PHA. To specify which elements have been revised, mark the “yes” box. If an element has not been revised, mark “no." Statement of Housing Needs and Strategy for Addressing Housing Needs. Provide a statement addressing the housing needs of low-income, very low-income and extremely low-income families and a brief description of the PHA’s strategy for addressing the housing needs of families who reside in the jurisdiction served by the PHA and other families who are on the Section 8 tenant-based assistance waiting lists. The statement must identify the housing needs of (i) families with incomes below 30 percent of area median income (extremely low-income); (ii) elderly families (iii) households with individuals with disabilities, and households of various races and ethnic groups residing in the jurisdiction or on the public housing and Section 8 tenant- based assistance waiting lists. The statement of housing needs shall be based on information provided by the applicable Consolidated Plan, information provided by HUD, and generally available data. The identification of housing needs must address issues of affordability, sup ply, quality, accessibility, size of units, and location. Once the PHA has submitted an Assessment of Fair Housing (AFH), which includes an assessment of disproportionate housing needs in accordance with 24 CFR 5.154(d)(2)(iv), information on households with individuals with disabilities and households of various races and ethnic groups residing in the jurisdiction or on the waiting lists no longer needs to be included in the Statement of Housing Needs and Strategy for Addressing Housing Needs. (24 CFR § 903.7(a)). The identification of housing needs must address issues of affordability, supply, quality, accessibility, size of units, and location. (24 CFR §903.7(a)(2)(i)) Provide a description of the ways in which the PHA intends, to the maximum extent practicable, to address those housing needs in the upcoming year and the PHA’s reasons for choosing its strategy. (24 CFR §903.7(a)(2)(ii)) Deconcentration and Other Policies that Govern Eligibility, Selection, and Admissions. A statement of the PHA’s policies that govern resident or tenant eligibility, selection and admission including admission preferences for HCV. (24 CFR §903.7(b)) Financial Resources. A statement of financial resources, including a listing by general categories, of the PHA’s anticipated resources, such as PH A HCV funding and other anticipated Federal resources available to the PHA, as well as tenant rents and other income available to support tenant-based assistance. The statement also should include the non-Federal sources of funds supporting each Federal program, and state the planned use for the resources. (24 CFR §903.7(c)) Rent Determination. A statement of the policies of the PHA governing rental contributions of families receiving tenant-based assistance, discretionary minimum tenant rents, and payment standard policies. (24 CFR §903.7(d)) Operation and Management. A statement that includes a description of PHA management organization, and a listing of the programs administered by the PHA. (24 CFR §903.7(e)). Informal Review and Hearing Procedures. A description of the informal hearing and review procedures that the PHA makes available to its applicants. (24 CFR §903.7(f)) Homeownership Programs. A statement describing any homeownership programs (including project number and unit count) administered by the agency under section 8y of the 1937 Act, or for which the PHA has applied or will apply for approval. (24 CFR §903.7(k)) Self Sufficiency Programs and Treatment of Income Changes Resulting from Welfare Program Requirements. A description of any PHA programs relating to services and amenities coordinated, promoted, or provided by the PHA for assisted families, including those resulting from the PHA’s partnership with other entities, for the enhancement of the economic and social self-sufficiency of assisted families, including programs provided or offered as a result of the PHA’s partnerships with other entities, and activities subject to Section 3 of the Housing and Community Development Act of 1968 (24 CFR Part 135) and under requirements for the Family Self-Sufficiency Program and others. Include the program’s size (including required and actual size of the FSS program) and means of allocating assistance to households. (24 CFR §903.7(l)(i)) Describe how the PHA will comply with the requirements of section 12(c) and (d) of the 1937 Act that relate to treatment of income changes resulting from welfare program requirements. (24 CFR §903.7(l)(iii)). Substantial Deviation. PHA must provide its criteria for determining a “substantial deviation” to its 5-Year Plan. (24 CFR §903.7(r)(2)(i)) Significant Amendment/Modification. PHA must provide its criteria for determining a “Significant Amendment or Modification” to its 5 -Year and Annual Plan. If any boxes are marked “yes”, describe the revision(s) to those element(s) in the space provided. B.2 New Activities. This section refers to new capital activities which is not applicable for HCV-Only PHAs. B.3 Progress Report. For all Annual Plans following submission of the first Annual Plan, a PHA must include a brief statement of the PHA’s progress in meeting the mission and goals described in the 5-Year PHA Plan. (24 CFR §903.11(c)(3), 24 CFR §903.7(r)(1)) B.4 Capital Improvements. This section refers to PHAs that receive funding from the Capital Fund Program (CFP) which is not applicable for HCV-Only PHAs B.5 Most Recent Fiscal Year Audit. If the results of the most recent fiscal year audit for the PHA included any findings, mark “yes” and describe those findings in the space provided. (24 CFR §903.7(p)) C.Other Document and/or Certification Requirements. EXHIBIT 1 Page 7 of 7 form HUD-50075-HCV (03/31/2024) C.1 Resident Advisory Board (RAB) comments. If the RAB had comments on the annual plan, mark “yes,” submit the comments as an attachment to the Plan and describe the analysis of the comments and the PHA’s decision made on these recommendations. (24 CFR §903.13(c), 24 CFR §903.19) C.2 Certification by State of Local Officials. Form HUD-50077-SL, Certification by State or Local Officials of PHA Plans Consistency with the Consolidated Plan, must be submitted by the PHA as an electronic attachment to the PHA Plan. (24 CFR §903.15). Note: A PHA may request to change its fiscal year to better coordinate its planning with planning done under the Consolidated Plan process by State or local officials as applicable. C.3 Civil Rights Certification/ Certification Listing Policies and Programs that the PHA has Revised since Submission of its Last Annual Plan. Provide a certification that the following plan elements have been revised, provided to the RAB for comment before implementation, approved by the PHA boa rd, and made available for review and inspection by the public. This requirement is satisfied by completing and submitting form HUD-50077 ST-HCV-HP, PHA Certifications of Compliance with PHA Plan, Civil Rights, and Related Laws and Regulations Including PHA Plan Elements that Have Changed. Form HUD-50077-ST-HCV-HP, PHA Certifications of Compliance with PHA Plan, Civil Rights, and Related Laws and Regulations Including PHA Plan Elements that Have Changed must be submitted by the PHA as an electronic attachment to the PHA Plan. This includes all certifications relating to Civil Rights and related regulations. A PHA will be considered in compliance with the certification requirement to affirmatively further fair housing if the PHA fulfills the requirements of §§ 903.7(o)(1) and 903.15(d) and: (i) examines its programs or proposed programs; (ii) identifies any fair housing issues and contributing factors within those programs, in accordance with 24 CFR 5.154; or 24 CFR 5.160(a)(3) as applicable (iii) specifies actions and strategies designed to address contributing factors, related fair housing issues, and goals in the applicable Assessment of Fair Housing consistent with 24 CFR 5.154 in a reasonable manner in view of the resources available; (iv) works with jurisdictions to implement any of the jurisdiction's initiatives to affirmatively further fair housing that require the PHA's involvement; (v) operates programs in a manner consistent with any applicable consolidated plan under 24 CFR part 91, and with any order or agreement, to comply with the authorities specified in paragraph (o)(1) of this section; (vi) complies with any contribution or consultation requirement with respect to any applicable AFH, in accordance with 24 CFR 5.150 through 5.180; (vii) maintains records reflecting these analyses, actions, and the results of these actions; and (viii) takes steps acceptable to HUD to remedy known fair housing or civil rights violations. impediments to fair housing choice within those programs; addresses those impediments in a reasonable fashion in view of the resources available; works with the local jurisdiction to implement any of the jurisdiction’s initiatives to affirmatively further fair housing; and assures that the annual plan is consistent with any applicable Consolidated Plan for its jurisdiction. (24 CFR §903.7(o)). C.4 Challenged Elements. If any element of the Annual PHA Plan or 5-Year PHA Plan is challenged, a PHA must include such information as an attachment to the Annual PHA Plan or 5-Year PHA Plan with a description of any challenges to Plan elements, the source of the challenge, and the PHA’s response to the public. D. Affirmatively Furthering Fair Housing (AFFH). D.1 Affirmatively Furthering Fair Housing. The PHA will use the answer blocks in item D.1 to provide a statement of its strategies and actions to implement each fair housing goal outlined in its accepted Assessment of Fair Housing (AFH) consistent with 24 CFR § 5.154(d)(5) that st ates, in relevant part: “To implement goals and priorities in an AFH, strategies and actions shall be included in program participants' … PHA Plans (including any plans incorporated therein) …. Strategies and actions must affirmatively further fair housing ….” Use the chart provided to specify each fair housing goal from the PHA’s AFH for which the PHA is the responsible program participant – whether the AFH was prepared solely by the PHA, jointly with one or more other PHAs, or in collaboration with a state or local jurisdiction – and specify the fair housing strategies and actions to be implemented by the PHA during the period covered by this PHA Plan. If there are more than three fair housing goals, add answer blocks as necessary. Until such time as the PHA is required to submit an AFH, the PHA will not have to complete section D., nevertheless, the PHA will address its obligation to affirmatively further fair housing in part by fulfilling the requirements at 24 CFR 903.7(o)(3) enacted prior to August 17, 2015, which means that it examines its own programs or proposed programs; identifies any impediments to fair housing choice within those programs; addresses those i mpediments in a reasonable fashion in view of the resources available; works with local jurisdictions to implement any of the jurisdiction’s initiatives to affirmatively further fair housing that require the PHA’s involvement; and maintain records reflecting these analyses and actions. Furthermore, under Section 5A(d)(15) of the U.S. Housing Act of 1937, as amended, a PHA must submit a civil rights certification with its Annual PHA Plan, which is described at 24 CFR 903.7(o)(1) except for qualified PHAs who submit the Form HUD-50077-CR as a standalone document. This information collection is authorized by Section 511 of the Quality Housing and Work Responsibility Act, which added a ne w section 5A to the U.S. Housing Act of 1937, as amended, which introduced the Annual PHA Plan. The Annual PHA Plan provides a ready source for interested parties to locate basic PHA policies, rules, and requirements concerning the PHA’s operations, programs, and services, and informs HUD, families served by the PHA, and members of the public for serving the needs of low- income, very low- income, and extremely low- income families. Public reporting burden for this information collection is estimated to average 6.02 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. HUD may not collect this information, and respondents are not required to complete this form, unless it displays a currently valid OMB Control Number. Privacy Act Notice. The United States Department of Housing and Urban Development is authorized to solicit the information requested in this form by virtue of Title 12, U.S. Code, Section 1701 et seq., and regulations promulgated thereunder at Title 12, Code of Federal Regulations. Responses to the collection of information are required to obtain a benefit or to retain a benefit. The information requested does not lend itself to confidentiality EXHIBIT 1 Page 1 of 3 formHUD-50077-ST-HCV-HP (3/31/2024) Certifications of Compliance with PHA Plan and Related Regulations (Standard, Troubled, HCV-Only, and High Performer PHAs) U.S. Department of Housing and Urban Development Office of Public and Indian Housing OMB No. 2577-0226 Expires 3/31/2024 PHA Certifications of Compliance with PHA Plan, Civil Rights, and Related Laws and Regulations including PHA Plan Elements that Have Changed Acting on behalf of the Board of Commissioners of the Public Housing Agency (PHA) listed below, as its Chair person or other authorized PHA official if there is no Board of Commissioners, I approve the submission of the FY 2024-25 Annual PHA Plan, hereinafter referred to as” the Plan”, of which this document is a part, and make the following certification and agreements with the Department of Housing and Urban Development (HUD) for the PHA fiscal year beginning July 1, 2024, in connection with the submission of the Plan and implementation thereof: 1.The Plan is consistent with the applicable comprehensive housing affordability strategy (or any plan incorporating such strategy) for the jurisdiction in which the PHA is located (24 CFR § 91.2). 2.The Plan contains a certification by the appropriate State or local officials that the Plan is consistent with the applicable Consolidated Plan, which includes a certification that requires the preparation of an Analysis of Impediments (AI) to Fair Housing Choice, or Assessment of Fair Housing (AFH) when applicable, for the PHA's jurisdiction and a description of the manner in which the PHA Plan is consistent with the applicable Consolidated Plan (24 CFR §§ 91.2, 91.225, 91.325, and 91.425). 3.The PHA has established a Resident Advisory Board or Boards, the membership of which represents the residents assisted by the PHA, consulted with this Resident Advisory Board or Boards in developing the Plan, including any changes or revisions to the policies and programs identified in the Plan before they were implemented, and considered the recommendations of the RAB (24 CFR 903.13). The PHA has included in the Plan submission a copy of the recommendations made by the R esident Advisory Board or Boards and a description of the manner in which the Plan addresses these recommendations. 4.The PHA provides assurance as part of this certification that: (i)The Resident Advisory Board had an opportunity to review and comment on the changes to the policies and programs before implementation by the PHA; (ii)The changes were duly approved by the PHA Board of Directors (or similar governing body); and (iii)The revised policies and programs are available for review and inspection, at the principal office of the PHA during normal business hours. 5.The PHA made the proposed Plan and all information relevant to the public hearing available for public inspection at least 45 days before the hearing, published a notice that a hearing would be held and conducted a hearing to discuss the Plan and invited public comment. 6.The PHA certifies that it will carry out the public housing program of the agency in conformity with title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d-2000d—4), the Fair Housing Act (42 U.S.C. 3601-19), Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794), title II of the Americans with Disabilities Act (42 U.S.C. 12101 et seq.), and other applicable civil rights requirements and that it will affirmatively further fair housing in the administration of the program. In addition, if it administers a Housing Choice Voucher Program, the PHA certifies that it will administer the program in conformity with the Fair Housing Act, title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, title II of the Americans with Disabilities Act, and other applicable civil rights requirements, and that it will affirmatively further fair housing in the administration of the program. 7.The PHA will affirmatively further fair housing, which means that it will take meaningful actions to furt her the goals identified in the Assessment of Fair Housing (AFH) conducted in accordance with the requirements of 24 CFR § 5.150 through 5.180, that it will take no action that is materially inconsistent with its obligation to affirmatively further fair housing, and that it will address fair housing issues and contributing factors in its programs, in accordance with 24 CFR § 903.7(o)(3 ). The PHA will fulfill the requirements at 24 CFR § 903.7(o) and 24 CFR § 903.15(d). Until such time as the PHA is required to submit an AFH, the PHA will fulfill the requirements at 24 CFR § 903.7(o) promulgated prior to August 17, 2015, which means that it examines its programs or proposed programs; identifies any impediments to fair housing choice within those programs; addresses those impediments in a reasonable fashion in view of the resources available; works with local jurisdictions to implement any of the jurisdiction’s initiatives to affirmatively further fair housing that require the PHA’s involvement; and maintains records reflecting these analyses and actions. 8.For PHA Plans that include a policy for site-based waiting lists: The PHA regularly submits required data to HUD's 50058 PIC/IMS Module in an accurate, complete and timely manner (as specified in PIH Notice 2011-65); EXHIBIT 1 ___________________________________________________________________________________________________________ Page 2 of 3 form HUD-50077-ST-HCV-HP (3/31/2024) The system of site-based waiting lists provides for full disclosure to each applicant in the selection of the development in which to reside, including basic information about available sites; and an estimate of the period of time the applicant would likely have to wait to be admitted to units of different sizes and types at each site; Adoption of a site-based waiting list would not violate any court order or settlement agreement or be inconsistent with a pending complaint brought by HUD; The PHA shall take reasonable measures to assure that such a waiting list is consistent with affirmatively furthering fair housing; and The PHA provides for review of its site-based waiting list policy to determine if it is consistent with civil rights laws and certifications, as specified in 24 CFR 903.7(o)(1). 9.The PHA will comply with the prohibitions against discrimination on the basis of age pursuant to the Age Discrimination Act of 1975. 10.In accordance with 24 CFR § 5.105(a)(2), HUD’s Equal Access Rule, the PHA will not make a determination of eligibility for housing based on sexual orientation, gender identify, or marital status and will make no inquiries concerning the gender identification or sexual orientation of an applicant for or occupant of HUD -assisted housing. 11.The PHA will comply with the Architectural Barriers Act of 1968 and 24 CFR Part 41, Policies and Procedures for the Enforcement of Standards and Requirements for Accessibility by the Physically Handicapped. 12.The PHA will comply with the requirements of Section 3 of the Housing and Urban Development Act of 1968, Employment Opportunities for Low-or Very-Low Income Persons, and with its implementing regulation at 24 CFR Part 135. 13.The PHA will comply with acquisition and relocation requirements of the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970 and implementing regulations at 49 CFR Part 24 as applicable. 14.The PHA will take appropriate affirmative action to award contracts to minority and women's business enterp rises under 24 CFR 5.105(a). 15.The PHA will provide the responsible entity or HUD any documentation that the responsible entity or HUD needs to carry out its review under the National Environmental Policy Act and other related authorities in accordance with 24 CFR Part 58 or Part 50, respectively. 16.With respect to public housing the PHA will comply with Davis-Bacon or HUD determined wage rate requirements under Section 12 of the United States Housing Act of 1937 and the Contract Work Hours and Safety Standar ds Act. 17.The PHA will keep records in accordance with 2 CFR 200.333 and facilitate an effective audit to determine compliance with program requirements. 18.The PHA will comply with the Lead-Based Paint Poisoning Prevention Act, the Residential Lead-Based Paint Hazard Reduction Act of 1992, and 24 CFR Part 35. 19.The PHA will comply with the policies, guidelines, and requirements of 2 CFR Part 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Financial Assistance , including but not limited to submitting the assurances required under 24 CFR §§ 1.5, 3.115, 8.50, and 107.25 by submitting an SF-424, including the required assurances in SF-424B or D, as applicable. 20.The PHA will undertake only activities and programs cover ed by the Plan in a manner consistent with its Plan and will utilize covered grant funds only for activities that are approvable under the regulations and included in its Plan. 21.All attachments to the Plan have been and will continue to be available at all times and all locations that the PHA Plan is available for public inspection. All required supporting documents have been made available for public inspection along with the Plan and additional requirements at the primary business office of the PHA and at all other times and locations identified by the PHA in its PHA Plan and will continue to be made available at least at the primary business office of the PHA. 22.The PHA certifies that it is in compliance with applicable Federal statutory and regulatory requirements, including the Declaration of Trust(s). Housing Authority of the City of Santa Ana CA093 PHA Name PHA Number/HA Code Annual PHA Plan for Fiscal Year 2024 – 25 I hereby certify that all the information stated herein, as well as any information provided in the accompaniment herewith, is true and accurate. Warning: HUD will prosecute false claims and statements. Conviction may result in criminal and/or civil penalties. (18 U.S.C. 1001, 1010, 1012 ; 31 U.S.C. 3729, 3802). Name of Executive Director Name Board Chairman Michael L. Garcia Mayor Valerie Amezcua Signature Date Signature Date EXHIBIT 1 ___________________________________________________________________________________________________________ Page 3 of 3 form HUD-50077-ST-HCV-HP (3/31/2024) The United States Department of Housing and Urban Development is authorized to solicit the information requested in this form by virtue of Title 12, U.S. Code, Section 1701 et seq., and regulations promulgated thereunder at Title 12, Code of Federal Regulations. Responses to the collection of inf ormation are required to obtain a benefit or to retain a benefit. The information requested does not lend itself to confidentiality. This information is collected to ensure compliance with PHA Pla n, Civil Rights, and related laws and regulations including PHA plan elements that have changed. Public reporting burden for this information collection is estimated to average 0.16 hours per year per response, including the time for reviewing instruction s, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of infor mation. HUD may not collect this information, and respondents are not required to complete this form, unless it displays a currently valid OMB Control Number. EXHIBIT 1 Page 1 of 1 form HUD-50077-SL (3/31/2024) Certification by State or Local U.S Department of Housing and Urban Development Official of PHA Plans Consistency Office of Public and Indian Housing with the Consolidated Plan or OMB No. 2577-0226 State Consolidated Plan Expires 3/31/2024 (All PHAs) Certification by State or Local Official of PHA Plans Consistency with the Consolidated Plan or State Consolidated Plan I, Tom Hatch, the Interim City Manager certify that the Annual PHA Plan for Fiscal Year 2024- 25 of the Housing Authority of the City of Santa Ana (CA093) is consistent with the Consolidated Plan including the Analysis of Impediments (AI) to Fair Housing Choice as applicable to the City of Santa Ana pursuant to 24 CFR Part 91 and 24 CFR §§ 903.7(o)(3) and 903.15. Provide a description of how the PHA Plan’s contents are consistent with the Consolidated Plan. The Annual PHA Plan is consistent with the community development needs and market conditions stated in the Consolidated Plan and the Analysis of Impediments to Fair Housing Choice because the Plan supports the objectives, outcomes, and needs identified in the Plan Needs Assessment and citizen participation process. It also seeks to address the needs identified in the Analysis of Impediments to Fair Housing Choice for the City of Santa Ana. I hereby certify that all the information stated herein, as well as any information provided in the accompaniment herewith, is true and accurate. Warning: HUD will prosecute false claims and statements. Conviction may result in criminal and/or civil penalties. (18 U.S.C. 1001, 1010, 1012; 31 U.S.C. 3729, 3802) Name of Authorized Official: Title: Tom Hatch Interim City Manager, City of Santa Ana Signature: Date: The United States Department of Housing and Urban Development is authorized to solicit the information requested in this form by virtue of Title 12, U.S. Code, Section 1701 et seq., and regulations promulgated thereunder at Title 12, Code of Federal Regula tions. Responses to the collection of information are required to obtain a benefit or to retain a benefit. The information requested does not lend itself to confidentiality. This information is collected to ensure consistency with the consolidated plan or state consolidated plan. Public reporting burden for this information collection is estimated to average 0.16 hours per year per response, including t he time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. HUD may not collect this information, and respondents are not required to complete this form, unless it displays a currently vali d OMB Control Number. EXHIBIT 1 Santa Ana Housing Authority Annual Plan The Housing Authority of the City of Santa Ana is preparing our Annual Plan for FY 2024-2025 to submit to the U.S. Department of Housing and Urban Development. Housing Choice Voucher Program participants are invited to attend a Resident Advisory Board Meeting and/or complete a brief survey (see QR Code or link below) to assist and make recommendations regarding the development of the Annual Plan. Resident Advisory Board Meetings Date: Monday, February 12th, 2024 Time: 2:00PM -3:00PM Location: Santa Ana Hou sing Authority 20 Ci vic Center Plaza Santa Ana, CA 92701 IF YOU WOULD LIKE TO PARTICIPATE IN THIS MEETING. PLEASE RSVP BY CALLING {714) 667-2269. THIS MEETING WILL BE IN-PERSON. Take A Survey! Scan the QR Code to the right or go to: www.sur vey monkey.com/r/ VC9NPDD l!l l!l EXHIBIT 1 Autoridad de Vivienda de Santa Ana Plan Anual La Autoridad de Vivienda de la Ciudad de Santa Ana esta preparando nuestro Plan Anual para el aiio fiscal 2024-2025 para presentarlo al Departamento de Vivienda y Desarrollo Urbano de EE.UU. Se invita a los participantes del Programa de Vales de Eleccion de Vivienda a asistir a una Reunion del Consejo Asesor de Residentes y/o completar una breve encuesta (ver Codigo QR o enlace mas abajo) para ayudar y hacer recomendaciones con respecto al desarrollo del Plan Anual. Reuniones del Conseio Asesor de Residentes Fecha: Lunes, 12 de febrero del 2024 Hora: 2:00PM a 3:00PM Lugar: Autoridad de Vivienda de Santa Ana 20 Civic Center Plaza Santa Ana, CA 92701 SI QUISIERA PARTICIPAR EN ESTA REUNION. FAVOR DE RESERVAR AL TELEFONO {714J 667-2269. ESTA REUNION SERA EN PERSONA. iTome una encuesta! Escanee el C6digo QR a la derecha o visite: www.surveymonkey.com/r/ VC9NPDD EXHIBIT 1 Ca Quan Quan Ly Nha 6 Santa Ana Ke Ho�ch Hang Nam Co Quan Quan Ly Nha CJ Thanh Phi> Santa Ana dang chucln bi K' Ho�ch Hang Nam cho nam tai chanh 2024-2025 d� trinh len B9 Phat Tri�n Nha va £>6 Thi Hoa Ky. NhO,ng ngooi tham gia ChU'O'ng trinh Phi,u Ch9n Nha dU'Q'c m6'i tham dy, Cu9c H9p cua Ban cl, V�n CU' Dan va/ho�c hoan thanh m9t cu9c khao sat ng!n (xem Ma QR ho�c lien k't ben dlJ'6'i) d� h6 trQ' va dlJ'a ra cac d� nghi lien quan d,n vh)c phat tri�n K' Ho�ch Hang Nam. Cu9c HQp Ban CO Van CU' Dan Ngay: Thll' Hai,, ngay 12 than9 2, 2024 Gi6': 2:00 chieu -3:00 chieu E>ia di�m: CO' Quan Quan Ly Nha CJ Santa Ana 20 Civic Center Plaza Santa Ana, CA 92701 NEU QUY V! MUON THAM GIA CUQC H()P NAY, XIN VU/ LONG TRA LO'/ BANG cAcH G()I s6 (714) 667-2229. E>.AY SE LA MOT CUQC H()P TRU'C TIEP Tham Gia Khclo Sclt ! (!] Xin hay quet ma QR ben phai ho�c truy c�p: www.surveymonkey.com/rNC9NPDD [!] EXHIBIT 1 The Housing Authority of the City of Santa Ana is preparing our Annual Plan for FY 2024-2025 to submit to the U.S. Department of Housing and Urban Development. We want your input and feedback to help us develop our Annual Plan. Discussion topics will include: housing needs; tenant eligibility, selection and admissions; housing authority financial resources; rent determination policies and Payment Standards; PHA grievance procedures; family self- sufficiency; and other important issues pertaining to the management and administration of our community’s program. MMEEEETTIINNGG DDAATTEE,, TTIIMMEE,, AANNDD LLOOCCAATTIIOONN:: DDAATTEE:: MMOONNDDAAYY,, FFEEBBRRUUAARRYY 1122TTHH,, 22002244 TTIIMMEE:: 22::0000PPMM -- 33::0000PPMM LLOOCCAATTIIOONN:: SSAANNTTAA AANNAA HHOOUUSSIINNGG AAUUTTHHOORRIITTYY 2200 CCIIVVIICC CCEENNTTEERR PPLLAAZZAA SSAANNTTAA AANNAA,, CCAA 9922770011 IIFF YYOOUU WWOOUULLDD LLIIKKEE TTOO PPAARRTTIICCIIPPAATTEE IINN TTHHIISS MMEEEETTIINNGG,, PPLLEEAASSEE RRSSVVPP BBYY CCAALLLLIINNGG ((771144)) 666677--22226699.. TTHHIISS MMEEEETTIINNGG WWIILLLL BBEE IINN--PPEERRSSOONN.. EENNGGLLIISSHH,, SSPPAANNIISSHH AANNDD VVIIEETTNNAAMMEESSEE MMEEEETTIINNGGSS WWIILLLL BBEE AAVVAAIILLAABBLLEE.. La Autoridad de Vivienda de la Ciudad de Santa Ana está preparando el Plan Anual para el año fiscal AF 2024-2025 para presentarlo al Departamento de Vivienda y Desarrollo Urbano de EE.UU. Queremos su opinión y comentarios para ayudarnos a desarrollar nuestro Plan Anual. Los temas de conversación incluirán: necesidades de vivienda; elegibilidad, selección y admisión de inquilinos; recursos financieros de la Autoridad de Vivienda; normas de determinación de la renta y estándares de pago; procedi- mientos de reclamación de la PHA; autosuficiencia familiar y otros asuntos importantes relacionados con la gestión y administración del programa de nuestra comunidad. FECHA, HORA Y LUGAR DE LA REUNIÓN: FEECCHHAA:: L UUNNE SS,, 112 DDE FFEEBBRRE RRO D EELL 2202244 HORRAA: 2 ::0 00PPMM AA 3:0 00PPMM LLUUGGAARR:: SSAANNTTAA AANNAA HHOOUUSSIINNGG AAUUTTHHOORRIITTYY 2200 CCIIVVIICC CCEENNTTEERR PPLLAAZZAA SSAANNTTAA AANNAA,, CCAA 9922770011 SI DESEA PARTICIPAR EN ESTA REUNIÓN, FAVOR DE CONFIRMAR SU ASISTENCIA LLAMANDO AL (714)667-2269. ESTA REUNIÓN SERÁ EN PERSONA. HABRÁ REUNIONES DISPONIBLES EN INGLÉS, ESPAÑOL Y VIETNAMITA. EXHIBIT 1 The Housing Authority of the City of Santa Ana is preparing our Annual Plan for FY 2024—2025 to submit to the U.S. Department of Housing and Urban Development. We want your input and feedback to help us develop our Annual Plan. Discussion topics will include: housing needs; tenant eligibility, selection and admissions; housing authority financial resources; rent determination policies and Payment Standards; PHA grievance procedures; family self- sufficiency; and other important issues pertaining to the management and administration of our community’s program. Cơ Quan Quản Lý Nhà Ở Thành Phố Santa Ana đang chuẩn bị Kế Hoạch Hàng Năm cho năm tài chánh 2024—2025 để trình lên Bộ Phát Triển Nhà và Đô Thị Hoa Kỳ. Chúng tôi muốn ghi nhận phản hồi của quý vị để giúp chúng tôi phát triển Kế Hoạch Hàng Năm của chúng tôi. Các chủ đề thảo luận sẽ bao gồm: nhu cầu nhà ở; tính đủ điều kiện của người thuê, lựa chọn và chấp nhận; nguồn hỗ trợ tài chánh của cơ quan quản lý nhà ở; chính sách xác định tiền thuê nhà và Tiêu Chuẩn Thanh Toán; thủ tục khiếu nại PHA; gia đình tự túc; và các vấn đề quan trọng khác liên quan đến việc quản lý và điều hành chương trình của cộng đồng chúng ta. MMEEEETTIINNGG DDAATTEE,, TTIIMMEE,, AANNDD LLOOCCAATTIIOONN:: DDAATTEE:: MMOONNDDAAYY,, FFEEBBRRUUAARRYY 1122TTHH,, 22002244 TTIIMMEE:: 22::0000PPMM ——— 33::0000PPMM LLOOCCAATTIIOONN:: SSAANNTTAA AANNAA HHOOUUSSIINNGG AAUUTTHHOORRIITTYY 20 C IIV IICC CCEN TTER PL AAZZA SSAANNTTAA AANNAA,, CCAA 9922770011 IIFF YYOOUU WWOOUULLDD LLIIKKEE TTOO PPAARRTTIICCIIPPAATTEE IINN TTHHIISS MMEEEETTIINNGG,, PPLLEEAASSEE RRSSVVPP BBYY CCAALLLLIINNGG ((771144)) 666677--22226699.. TTHHIISS MMEEEETTIINNGG WWIILLLL BBEE IINN--PPEERRSSOONN.. EENNGGLLIISSHH,, SSPPAANNIISSHH AANNDD VVIIEETTNNAAMMEESSEE MMEEEETTIINNGGSS WWIILLLL BBEE AAVVAAIILLAABBLLEE.. NNGGÀÀYY,, GGIIỜỜ VVÀÀ ĐĐỊỊAA ĐĐIIỂỂMM HHỌỌPP:: NNGGÀÀYY:: TTHHỨỨ HHAAII,, NNGGÀÀYY 1122 TTHHÁÁNNGG 22,, 22002244 GGIIỜỜ:: 22::0000 CCHHIIỀỀUU ——— 33::0000 CCHHIIỀỀUU ĐĐỊỊAA ĐĐIIỂỂMM:: CCƠƠ QQUUAANN QQUUẢẢNN LLÝÝ NNHHÀÀ ỞỞ SSAANNTTAA AANNAA 2200 CCIIVVIIC C EENNTTEERR PPLLAZZAA S AANNT AA AAN AA, C AA 9 2270011 NNẾẾUU QQUUÝÝ VVỊỊ MMUUỐỐNN TTHHAAMM GGIIAA CCUUỘỘCC HHỌỌPP NNÀÀYY,, XXIINN VVUUII LLÒÒNNGG TTRRẢẢ LLỜỜII BBẰẰNNGG CCÁÁCCHH GGỌỌII SSỐỐ ((771144)) 666677--22222299.. ĐĐÂÂYY LLÀÀ MMỘỘTT CCUUỘỘCC HHỌỌPP TTRRỰỰCC TTIIẾẾPP.. SSẼẼ CCÓÓ CCÁÁCC CCUUỘỘCC HHỌỌPP BBẰẰNNGG TTIIẾẾNNGG AANNHH,, TTIIẾẾNNGG TTÂÂYY BBAANN NNHHAA VVÀÀ TTIIẾẾNNGG VVIIỆỆTT.. EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza ● P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) III.Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1. What are your housing needs and what would you rank as your top three housing needs? 2. What recommendations do you have to more effectively address your housing needs? EXHIBIT 1 3. As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? Eligibility, Selection, and Admissions 4. What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures? Rent Determination 5.What recommendations do you have to change or improve our rent determination policies? Operation and Management 6. What recommendations do you have to change or improve our Operation and Management? Family Self-Sufficiency 7.What recommendations do you have to change or improve our Family Self-Sufficiency Program? EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? Progress to Fulfill Our Mission 9. How can we improve our progress to fulfill our mission and better support your housing needs? 10. Do you have any other recommendations to improve our program and services for you, our landlords, and our community? EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza ● P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa-ana.org Orden del día de la Reunión del Consejo Asesor de Residentes 12 de febrero del 2024 I.Bienvenida y presentaciones II.Explicación del propósito y la función del Consejo Asesor de Residentes (24 CFR 903.13) III.Explicación del plan anual de la Autoridad de Vivienda (24 CFR 903.3) IV.Explicación de la actualización del plan administrativo del Programa de Vales de Elección de Vivienda y su relación con el plan anual Recomendaciones del Consejo Asesor de Residentes sobre los artículos del Plan Anual de la Autoridad de Vivienda de Santa Ana: (24 CFR 903.7) Necesidades de vivienda y estrategia para abordar las necesidades de vivienda 1. ¿Cuáles son sus necesidades de vivienda y cuáles calificaría como sus tres necesidades de vivienda principales? 2.¿Qué recomendaciones tiene para abordar con mayor eficacia sus necesidades de vivienda? EXHIBIT 1 3.Como el mayor proveedor de ayuda a la vivienda de nuestra comunidad, ¿qué cree que debería hacer SAHA para abordar las necesidades de vivienda de nuestra comunidad? Elegibilidad, selección y admisiones 4.¿Qué recomendaciones tiene para cambiar o mejorar nuestras normas de elegibilidad, selección y admisiones, incluidos los procedimientos de desconcentración y de listas de espera? Determinación de renta 5. ¿Qué recomendaciones tiene para cambiar o mejorar nuestras normas de determinación de la renta? Operación y gestión 6.¿Qué recomendaciones tiene para cambiar o mejorar nuestra operación y gestión? Autosuficiencia familiar 7. ¿Qué recomendaciones tiene para cambiar o mejorar nuestro programa de autosuficiencia familiar? EXHIBIT 1 8. ¿Qué recomendaciones tiene para animar y motivar a más familias asistidas a unirse a nuestro programa de autosuficiencia familiar? Progreso para cumplir nuestra misión 9. ¿Cómo podemos mejorar nuestro progreso para cumplir nuestra misión y apoyar mejor sus necesidades de vivienda? 10. ¿Tiene alguna otra recomendación para mejorar nuestro programa y nuestros servicios para usted, nuestros arrendadores y nuestra comunidad? EXHIBIT 1 THÀNH PHỐ SANTA ANA THẨM QUYỀN NHÀ Ở SANTA ANA 20 Civic Center Plaza ● P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa-ana.org Chương Trình Họp Ban Cố Vấn Cư Trú Ngày 12 tháng 2, 2024 I.Chào Đón và Giới Thiệu II.Giải thích về Mục Đích và Chức Năng của Ban Cố Vấn Cư Trú (24 CFR 903.13) III.Giải thích về Kế Hoạch Hàng Năm của Cơ Quan Thẩm Quyền Nhà ở (24 CFR 903.3) IV. Giải Thích về Cập Nhật Kế Hoạch Hành Chánh Chương Trình Phiếu Lựa Chọn Nhà Ở và nó Liên Quan đến Kế Hoạch Hàng Năm Như thế Nào Đề Nghị của Ban Cố Vấn Cư Trú về các Vấn Đề trong Kế Hoạch Hàng Năm của Cơ Quan Thẩm Quyền Nhà Ở Santa Ana: (24 CFR 903.7) Nhu Cầu Nhà Ở và Sách Lược Giải Quyết Nhu Cầu Nhà Ở 1.Nhu cầu nhà ở của quý vị là gì và hãy cho biết ba nhu cầu nhà ở hàng đầu của quý vị? 2.Quý vị có những đề nghị gì để giải quyết hiệu quả hơn nhu cầu nhà ở của mình? 3.Là nhà cung cấp dịch vụ hỗ trợ nhà ở lớn nhất trong cộng đồng của chúng ta, theo quý vị, SAHA nên làm gì để giải quyết nhu cầu nhà ở trong cộng đồng của chúng ta? EXHIBIT 1 Tính đủ điều kiện, lựa chọn và chấp nhận 4.Quý vị có những đề nghị nào để thay đổi hay cải thiện các chính sách về tính đủ điều kiện, lựa chọn và chấp nhận của chúng tôi, bao gồm các thủ tục phân quyền và danh sách chờ? Xác Định Tiền Thuê Nhà 5.Quý vị có đề nghị gì để thay đổi hay cải thiện chính sách xác định tiền thuê nhà của chúng tôi? Điều Hành và Quản Lý 6.Quý vị có đề nghị gì để thay đổi hay cải thiện việc Điều Hành và Quản Lý của chúng tôi? Gia Đình Tự Lực (Family Self-Sufficiency) 7.Quý vị có những đề nghị gì để thay đổi hay cải thiện Chương Trình Gia Đình Tự Lực của chúng tôi? 8.Quý vị có những đề nghị gì để khuyến khích và thúc đẩy thêm nhiều gia đình được hỗ trợ tham gia Chương Trình Gia Đình Tự Lực của chúng tôi? EXHIBIT 1 Tiến Trình Hoàn Thành Sứ Mệnh của Chúng Tôi 9.Làm thế nào chúng tôi có thể cải thiện tiến trình của mình để hoàn thành sứ mệnh của mình và hỗ trợ tốt hơn nhu cầu nhà ở của quý vị? 10. Quý vị có đề nghị nào khác để cải thiện chương trình và dịch vụ của chúng tôi cho quý vị, chủ nhà và cộng đồng của chúng ta không? EXHIBIT 1 No. 1 2 3 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ' 24 25 26 NAME JEFFREY REESE THANH NGUYEN MANUELJ HOLGUIN SARANYA SUCHONPORNPISIT PHILLIP TRAN MARIA YOLANDA ROBINS LESBIA MORALES ALICIA AN NA CH ES TANG !SABELLA LOPEZ DIANA VU YEN MAI MARIBEL RODRIGUEZ JESSE MAPULA BtOHOANG LUZ MARIA NOYOLA TOEBEY C HIEU PHAM MINH TRAN THAO TRUONG ANA GARCIA HILARIO VENESZUELA JUAN GIRARTE JULIA RECINOS .fht 11,n IV! ,en {\pyu,(} f)/11), L D,Ao ,11 V {/ J ' /.<.lf-/+A1 H /J (,..rl \J�.J 2024 Resident Advisory Board Meeting February 12, 2024 at 2:00PM #of ' Attendees Language Signature 2.. V 1.1= I t . l ✓ '1 \/ l I �I BAg(� s I I E A V s l s I s I s r'\.-:9--✓ A IV" v '7/ A ·lh/• • V ...- -- ---��;:;:?"'" ·-J,1..-, y «."': --· / _,,_-y/VU,J )(- 1/.1/ �t(/ . / . /, "VL ffm,._h. -: " �. ., I ' , \.. Jr.A A Y]<j.-f . )/ 7,: //\ / I /';7 ,,,,,,/ ;/I � . .,-- U,) � - - ·r .,, --'/ f'i,0, • ' -;7� -- EXHIBIT 1 No. 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 NAME Mr VlA c\1'5 u ' \1l'1'wlle., <t.1\t\n� t!iWlldi l'l (!,-·nl Ker J:0!4iJD HtJres A L Fii I )2, /'t\ ')3) K G r-r-�, � r- '!·-4-./ r·\ . , (�/-I :r:i ., --, 1/ .. \hr1 v\ /,i. \ r G;'C..1 • ' , lf\f-)ip,r/l�( hn-) -e! ( ( &:ec �" Ches kvhJ\ .J ., ��\ ' .. J�\\<11 J Re�noS h;\¼ .. 'I) • . ....... ... � #of Attendees l 1 l I I / \ r. I 1,,,- Language V'-(,, -J:::. E E: ....- -�/:.. ·--. I � b> ·r,:::(;, 5 Signature AAA.AL'Al.ll 1 11 ,1f- -· (),< ,,5, J('(\�,WQ,: .. O fJ r, ,, �� &�� A1 /tnc/,JI ol, .R----, ·/ 17 /,pc;e,,-{� Q'i /,;:: I }Iii ,j. /'). --11 ., �nJL, ) i < : �i, �l C. 'D"-0--C !· -:: lct41_,,..' /n{\' ' • ,--« I () �·� - EXHIBIT 1 . . . ·.·PW� t2, 7,c>2A-f ¥l <.••. 2024 ANNUAL PLA.N>RSVPLIST. · .. e·· .· . ; .. : ., ... ... 1 2 3 NAME JEFFREY REESE THANH NGUYEN MANUEL J HOLGUIN 4 SARANYA SUCHONPORNPISIT 5 PHILLIP TRAN 6 MARIA YOLANDA ROBINS 7 LESBIA MORALES 8 ALICIA ANNA CHESTANG 9 !SABELLA LOPEZ 10 DIANA VU 11 YEN MAI 12 MARI BEL RODRIGUEZ 13 JESSE MAPULA e-tv 14 �HOANG PHONE Language l ✓ 2 PP.t>J.� )/-p l/ 'I . • ' . . . . . SIGNATURE � '� {Y)/i � /JJ )?ad� L 0 ·2JD�V EXHIBIT 1 27 28 is :,;:i .. :t :;�!iJi��i f{'>'.,' .. I ----------�--- EXHIBIT 1 t/LEJ!fl!VDR or 31 � • C 33 84 llo Le 38 39 EXHIBIT 1 "' r •V . EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II. Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? I I l 2.What recommendations do you have to more effectively addre ss your housing needs? . ea.A--t--)L,� d�c..-< {/ I EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? )M CMlf (MIL ,£,-,,__; �= /uAJ;, Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures? Rent Determination 5.What recommendations do you have to change or improve our rent determination policies? Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? c-a,.,,,___ /u<(... do 4 � t1 fiouv J!;f:::;;_ z/,, � � I! !:,ce.,oO?v y-2c�, w-1� j� �<h:ri?u.. • '/ (! £�: (I Family Self-Sufficiency 7.What recommendations do you have to change or improve our Family Self-Suf ficiency Program? EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? 4 r « � ,µ CVY,'L..-r 13 �a p, t {vu_( "' 1wnc,___ Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recommendations to improve our program and services for you, our landlords, and our community? EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? 2.What recommendations do you have to more effectively address your housing needs? EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? ' eillie.c � \.-lb rs:r c)I eJ tr1k 1 (,, ;1� '>P--!'-t :) 0.sr- Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures? Rent Determination 5.What recomme ndations do you have to change or improve our rent determination policies? .Q_e___u \ev0 \ /\9 oQ v\-1 \ a'j OSSvm 9-\i'dl> Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? t\eJpw\ Family Self-Suffi ciency 7.What recommendations do you have to change or improve our Family Self-Sufficiency Program? EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program?cmr\ �01 � QC�rc.m Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recomme ndations to improve our program and services for you, our landlords, and our community? fi:i1:1J C\l("e Y)�U5T \or<l�J,, EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? /,( Ml:t-1 {L-3 s L+Q/JL(!.Q.J 2.What recomme ndations do you have to more effectively address your housing needs? EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures?Vj 1o )LP. du Ct.L ±A e✓ u2 CLc?f Li8f= Rent Determination 5.What recomm endations do you have to change or improve our rent determination policies? Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? � 0 J Family Self-Sufficiency 0 7.What recommendations do you have to change or improve our Family Self-Sufficiency Program? EXHIBIT 1 8.What recomme ndations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? d t/ Jua.f iO A Otl/2;1 a2 UL () r o Progress to Fulfill Our Mission /) 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recommendations to improve our program and services for you, our landlords, and our community? I( /1c, U/iJi � r /2., 81,--/M, f:;, I/ EXHIBIT 1 CITY OF SANT A ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa -ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? 2.What recommend ations do you have to more effectively address your housing needs? EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures? Rent Determination 5.What recommendations do you have to change or improve our rent determination policies? JO x£ A; \2,eS,J>ErJ\ -�z A-wtd4>e:P tc DrJE �t1?¥2VVY1 \JN It tltE C,,QUNt + �$ YtiE C..A.J �f?,trv T M /(tl?:-\< (2"t v Aj., U � O\= f\: of\/£-� (4)()Vv)two ANf&97 ttbt'\ f\WJA )\)Nt= :ro :-tt\e1 � $5 I 5tl\Nvt _ 7 H0 v L)> NOT � Avv��ty> ft 01\Yc 8=t.D� P \$}Lt��J> Operation and Management � J A(l, U b 0� t17tE LI Vv \. ,? 6.What recommendations do you have to change or improve our Operation and Management? Family Self-Sufficiency 7.What recommendations do you have to change or improve our Family Self-Sufficiency Program? +- EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? �ift� v 2.What recommendations do you have to more effectively address your housing needs? ':li;CIM s:i:p B"&� EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures? Rent Determination 5.What recommendations do you have to change or improve our rent determination policies? A �al &(ilL,_(ilc_J!__, J4.iJ. 1-O<j� d ,d \II lYf ��<# /?ltC-q? f \/[clJvi_-..j ft,J..acl '-fD In c, vQ.. 3 /-,tr;eS' ffL,,,c.crw L )v �!}JJl!(i Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? Family Self-Sufficiency 7.What recommendations do you have to change or improve our Family Self-Sufficiency Program? EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recommendations to improve our program and ser vices for you, our landlords, and our community? EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.sa nta-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs?v--.cC....:C:.s"':> -\-o S<k½ I +r 0--1""\S p0v-+o-\-. O•" � 2.What recommendations do you have to more effectively address your housing needs? �)(v\ui'""'') c\,-\fuo----\-hcv;w,� op\-,:cx--<:> Ce-3-y�-\v,�) EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? \Y\Utase � <AvM\4'n,� o{-\'./(A)_ ,nc°'Y'-RE t:Yu'� bj Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures? Rent Determination 5.What recommendations do you have to change or improve our rent determination policies? f/--e»\'tw\"1 DY"\ v"h\-.:hj ('e.� -�� \ b,\i-her . Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? -\o ,ec� fur \ Family Self-Sufficiency 7.What recommendations do you have to change or improve our Family Self-Sufficiency Program? EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recommendations to improve our program and services for you, our landlords, and our community? \\"\l..V-f 6'Je. \� v\,W �-uv-d" s, "'--' ,..\--\,.-'-"' � Cc., rv--. ,....._,--.> 1'"' ·7 EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? ,. 0.CL{:S,'ot \ct>\ ¼> Ytov 6N1') !., t:>'\�m . : �� e ��e,e_ �c:: ;:'�f XZ,¾�K 2.What recommendations do you have to more effectively address your housing needs? \QOt\Jt �)2{26'i'.\-\D \;\\ oit Q�()\\cc�a 2.... ,enc\J\J°'\ EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? c� O'\---hev: c2t:ie� :m ?X,�S. �-en+-cO{\-\YD \ Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures? Acc-ep \,1N WGl\?-'cJ!/4 \Jbdccume.'<\\-eo\ fo\u: Rent Determination 5.What recommendations do you have to change or improve our rent determination policies? Co?>+ w �VY\ crecW---\.e\j? Co.Je'{Z-±be. {oSt Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? \oi -\-'vtL O,,�v--\-Yhcv"\T Family Self-Sufficiency 7.What recommendations do you have to change or improve our Family Self-Sufficiency Program? EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? 00-\-�ec.c\o Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recommendations to improve our program and services for you, our landlords, and our community? EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Fun ction of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903. 7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? t<en ·0-l cc · ord�,'-t· Most re;tttt<l5 Oft alrcciei a:or dfa ve Vut.dtef 1A.llowav1tc pvs ) Mp ,kt lettE£ ten.eutt/ 11 lflC --etibe. EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures? Rent Determination 5.What recommendations do you have to change or improve our rent determination policies? Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? Family Self-Sufficiency 7.What recommendations do you have to change or improve our Family Self-Sufficiency Program? EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recommendations to improve our program and services for you, our landlords, and our community? EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 714 667-2200 a.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? 1-r\c (1,rl,· ?<) wo.ter,. '--10h+1 9)1c;: ,· vi +-k� Peb+ I I 2.What recommendations do you have to more effectively address your housing needs? Lc,_,vl e v-l/'-V' I ·-1-s I 'z..e EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to address the housing needs in our community? (t'()�\1aj etSSrYc� Fov-Ho//l 1ehuy-ers ) Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures? Rent Determination 5.What recommendations do you have to change or improve our rent determination policies? <!, JL Cl / I�++-I e_ fvi 0 Ye. l---e tJlci {,.{) �11 • Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? be.-e,_ (A) ondevf-u/ (}() 1fo1V1cle__ Family Self-Sufficiency 7.What recommendations do you have to change or improve our Family Self-Sufficiency Program? EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program?+xi)�� 1 :,� ::_ ��f_f� for F5Jr- Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recommendations to im prove our program and services for you, our landlords, and our community? EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza• P.O. Box 22030 Santa Ana, California 92702 (714)667 -2200 www.santa-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? cJ o.x-e0-. 2.What recommendations do you have to more effectively address your housing needs?o_c ec,mm odal?z_ EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA should do to addr ess the housing needs in our community? Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, and admissions policies, including deconcentration and waiting list procedures?� � Rent Determination 5.What recomme ndations do you have to change or improve our rent determination policies? Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? 0 6 Family Self-Sufficiency 7. What recommendations do you have to change or improve our Family Self-Sufficiency Program? EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? �Xl ��22e&\;� Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recommendations to improve our program and services for you, our landlords, and our community? I EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 C ivic Center Plaza • P.O. Box 22030 Santa Ana, Cal ifornia 92702 (714) 66 7-2200 www.sa nta-ana.org Resident Advisory Board Meeting Agenda February 12, 2024 I.Welcome and Introductions II.Explanation of the Purp ose and Function of the Resident Advisory Board (24 CFR 903.13) Ill. Explanation of the Housing Authority Annual Plan (24 CFR 903.3) IV.Explanation of the Housing Choice Voucher Program Administrative Plan Update and How it Relates to the Annual Plan Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing Authority Annual Plan: (24 CFR 903.7) Housing Needs and Strategy for Addressing Housing Needs 1.What are your housing needs and what would you rank as your top three housing needs? L--, {' \I E / L\} ;o' .f//id E ,&-:) L F) C 1;'-I I__,-; • i ,--,-.. ))\/ L /27 CJ wO I 2.What recommendations do you have to more effectively address your housing needs? EXHIBIT 1 3.As the largest housing assistance provider in our community, what do you think SAHA shoulddo to address the housing needs in our community? . . -. - Eligibility, Selection, and Admissions 4.What recommendations do you have to change or improve our eligibility, selection, andadmissions policies, including deconcentration and waiting list procedures? Rent Determination ITL u .f f!TJ-lf M /}1f]L Cf/ L I t z; I 5.What recommendations do you have to change or improve our rent determination policies? Operation and Management 6.What recommendations do you have to change or improve our Operation and Management? Family Self-Sufficiency 7.What recommendations do you have to change or improve our Family Self-SufficiencyProgram?A) a ITT Tr ';[1 E EXHIBIT 1 8.What recommendations do you have to encourage and motivate more assisted-families to join our Family Self-Sufficiency Program? Progress to Fulfill Our Mission 9.How can we improve our progress to fulfill our mission and better support your housing needs? 10.Do you have any other recommendations to improve our program and services for you, our landlords, and our community? t �ntl.Y\-t c /rYV\l'Vl,(,\\ll ({vi. ks V\.e, l 5 \/V'-'\ y>\.e/il.Se o\ w i-\-h \.M'V\t. Ovv-,c\ tV\,l fYVioY-AM. -rhl VVl./i;Y\A1 vv-VY\A-�.s ,\-o v�[,\-V\JW;Y\ .qs-�d.. W lC' V'if1 ttf PYt�ct"�\&, r-or111M, t-\l i� V\A ')V\� q'f'?\t-<�\. EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana.org Orden del dfa de la Reunion del Consejo Asesor de Residentes 12 de febrero del 2024 I.Bienvenida y presentaciones II.Explicaci6n del prop6sito y la funci6n del Consejo Asesor de Residentes (24 CFR 903.13) Ill. Explicaci6n del plan anual de la Autoridad de Vivienda (24 CFR 903.3) IV.Explicaci6n de la actualizaci6n del plan administrativo del Programa de Vales de Elecci6n de Vivienda y su relaci6n con el plan anual Recomendaciones del Consejo Asesor de Residentes sobre los artrculos del Plan Anual de la Autoridad de Vivienda de Santa Ana: (24 CFR 903. 7) Necesidades de vivienda y estrategia para abordar las necesidades de vivienda 1.l Cuales son sus necesidades de vivienda y cuales calificarf a como sus tres necesidades de vivienda principales? t-"\AS.t&lcNf'-Mf\ �r:J ct:>-�D,... 00�\Z---6l-.Jc..AD,... k ew0g..c,,,f'J\As ,pc,.� ..;\10: t7•_l:.S, S ,J \6. t'-\·J/\ c.!:'>.. lr:}...7 c.;� et2o'.?:,<f?J::::'\�Sr;/.b-D\CC\O� Mor:e b:s��eY\e o.t Casa. Q0e.ceV'\ci a.. PE D:f2,fl)c,A.s. P(""olc\eVY\S wi-\+\ drug o..c:\c\icts. 2.lOue recomendaciones tiene para abordar con mayor eficacia sus necesidades de vivienda? I NIA EXHIBIT 1 3.Como el mayor proveedor de ayuda a la vivienda de nuestra comunidad, lQUe cree que deberfa hacer SAHA para abordar las necesidades de vivienda de nuestra comunidad? Elegibilidad, selecci6n y admisiones 4.lOue recomendaciones tiene para cambiar o mejorar nuestras normas de elegibilidad, selecci6n y admisiones, incluidos los procedimientos de desconcentraci6n y de listas de espera? I I Determinaci6n de renta 5.lOue recomendaciones tiene para cambiar o mejorar nuestras normas de determinaci6n de la renta? N 1 Operaci6n y gesti6n 6.lOue recomendaciones tiene para cambiar o mejorar nuestra operaci6n y gesti6n? Autosuficiencia familiar 7.lOue recomendaciones tiene para cambiar o mejorar nuestro programa de autosuficiencia familiar? EXHIBIT 1 8.l,Oue recomen daciones tiene para animar y motivar a mas familias asistidas a un irse a nuestro programa de autosuficiencia familiar? Progreso para cumplir nuestra misi6n 9.l,C6mo podemos mejorar nuestro progreso para cumplir nuestra misi6n y apoyar mejor sus necesidades de vivienda? 1 O. l, Tiene alguna otra recomendaci6n para mejorar nuestro programa y nuestros servicios para usted, nuestros arrendadores y nuestra comunidad? EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana.org Orden del dia de la Reunion del Consejo Asesor de Residentes 12 de febrero del 2024 I.Bienvenida y presentaciones II.Explicaci6n del prop6sito y la funci6n del Consejo Asesor de Residentes (24 CFR 903.13) Ill. Explicaci6n del plan anual de la Autoridad de Vivienda (24 CFR 903.3) IV.Explicaci6n de la actualizaci6n del plan administrativo del Programa de Vales de Elecci6n de Vivienda y su relaci6n con el plan anual Recomendaciones del Consejo Asesor de Residentes sobre los articulos del Plan Anual de la Autoridad de Vivienda de Santa Ana: (24 CFR 903. 7) Necesidades de vivienda y estrategia para abordar las necesidades de vivienda 1.lCuales son sus necesidades de vivienda y cuales calificaria como sus tres necesidades de vivienda principale�? S��vri+� .Adeqv�+e hous'1\-'\S �or \V\dividuGtlS t>Jlt-v\ f\ . cl, SGlb, h-ties. Be-H-ec-V\'\(';l.\��\'\ce oV\ oV\H· / bvi�d, "'-S" V\o+ Ll1r1�io o-:�ecuo..d:o fQ'<�. �eroO ¥10.S (P('-d,�co.�10c�½ckss) J·us+ vJ '-"e..v'\ , \f'\s pec-B ol,,\S O'{""e Sc..\.\.edvled 2.lOue recomendaciones tiene para abordar con mayor eficacia sus necesidades de vivienda? \ <AS \0,e.\0-s �� esf€-�G\ $t;?o.n 0"� cor*G\.-3 , EXHIBIT 1 3.Como el mayor proveedor de ayuda a la vivienda de nuestra comunidad, lque cre e que deberfa hacer SAHA para abordar las necesidades de vivienda de nuestra comuni dad? -\-no \ \l'\4\\/\QO�\S �,slocioB • The. bui\d\.,..gs s\,:\ov\d. 'oe. W\·qce.d so fuo..:\:: a.dvltc °'-"""be.'"" o.. V\l"\or,e.. £aW\i\,cH· eY1\Jif'OV"\'t'V'le\'\"\-Gil.V'\d V\o+ 'o-e. so iso\a+ed. Elegibilidad, selecci6n y admisiones 4.lOue recomendaciones tiene para cambiar o mejorar nuestras norm as de elegibilidad, selecci6n y admisiones, incluidos las procedimientos de desconcentraci6n y de listas de espera? °' SeG\V\ �,�de., • �n S\.lS c._a�os fY'1o,..S .l.� (.,()\'"Y"'\ 0 �. s C..G\ C\ •\ct.du\ as l'"V"\ o.O'<"€S.J:.1Ad'1viduq\s V\ee.c\ cau1c\Q.V\ w\1""V\ ��'(" C •HqV'\:j ilt'\cliv1d.ua\s do V'\O (CV'lOW Determinaci6n de renta �ow t-o r-ed o< � ,it-e �V1d \;)a\Je. d � ��i cu l1i e..s· W\o" iV\.9 �'rOV\I'\ OV\e .Pl�c..e. 4-o ctY\o+IAe.'('" li�e disc.bled o-r olde, 5.lOue recome nda ciones tiene para cambiar o mejorar nuestras normas de determinaci6n de �dul+s.-A\so f-C\f:::..i"tS 1V'l-to a�+ e.xpens'e.s ea.ch+en.c.tV'\t-h �s. la renta? \ \I . I . d· \ _1_0-s e,so nos m8 'oo.: as -rewrsos 1�c..o c,tO\ OlS CU \o n < CO V' 'o\J S ·t ,'\ C\ y-,e�C);:j . ""t"'n \ Ow i Y'\ \IV\ e C \ <i e...c- \ Iv \ � v 0. \ S' W H-� 0 . , f, d"isctbi \,�e.s s'ho-u\d loe. ct>\"en p("'\Cl("1� ,:C.vieo1Me.. cc,..,,.. 'oe. -.,e.,of)e.clperac1on y ges ion o.� �ss,s+ C<V"\Oe. c..a"" be o.d i�+e.c\ f1e...\"' c otse. loj c.ctSe bc:::IS',S.6.lOue recomendaciones tiene para cambiar o mejorar nuestra operaci6n y gesti6n? re,vn.,6ne s �0 or rn art "10\S '2:,.Qct,.V"\ '01(},5 0\ n'\e'nv do .. Autosuficiencia familiar 7.lOue recomendaciones tiene para cambiar o mejorar nuestro programa de autosuficiencia familiar? G,iv-e.. ¼e.. oppoc-i"\JV\i\-'j +o loe. se\f-suffi•c-;.�,t �V\d V\o+-co""'�(�De,,"\ '°' ovx\un,�o..cl de z:rkv-,,.., 0£5 s�v-o.,u-\-o-S\.Jf\Cl.entts Q � r \-o6\ men\-€ e\ � CA rur501"C\.6 Y\ ctn Y'Y\.0:6 .qvn (¾Jn1 crj 1orvnc1r �rk �\ rro3ro'r'Y"a �Q_ ·-.[\\1,�nJo. .de�d O v-. +"'-e E>c-ocaraW"'\ So ¼� o-++-ie, IYtdiv\dUG\ ls ""10.� �\.so hctv e,, O\f'\ o p�oITVI'\\� -\--o b-e. paf'+ o� ¼e \/\ousivig p<'o <a,c,.M. EXHIBIT 1 EXHIBIT 1 CITY OF SANT A ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 San ta Ana, California 92702 (714)667-2200 www.santa-ana.org Ord en del d1 a de la Reunion del Consejo Asesor de Residentes 12 de febrero del 2024 I.Bienvenida y presentaciones II.Explicaci6n del prop6sito y la funci6n del Consejo Asesor de Residentes (24 CFR 903.13) Ill. Explicaci6n del plan anual de la Autoridad de Vivienda (24 CFR 903.3) IV.Explicaci6n de la actualizaci6n del plan administrativo del Programa de Vales de Elecci6n de Vivienda y su relaci6n con el plan anual Recomendaciones del Consejo Asesor de Residentes sobre los artlculos del Plan Anual de la Autoridad de Vivienda de Santa Ana: (24 CFR 903.7) Necesidades de vivienda y estrategia para abordar las necesidades de vivienda 1.lCuales son sus necesidades de vivienda y cuales calificarfa como sus tres necesidades de vivienda principales? 2.l Que recomendaciones tiene para abordar con mayor eficacia sus necesidades de vivienda? fK N�c6Si 1 l➔ ,uu�G}vE Lf-} co1---h)tvlDAD ·yr;N GO N�S \Ji (ii L[)N6f)i D� \li<.;,LA-Nc,·o We-V\eed .\---\rie comMv\l\itj +o loe. VV'\oce. "i'3\\avv\-. EXHIBIT 1 3.Como el mayor proveedor de ayuda a la vivienda de nuestra comunidad, lque cree que deberfa hacer SAHA para abordar las necesidades de vivienda de nuestra comunidad? Elegibilidad, selecci6n y admisiones 4.lOLie recomendaciones tiene para cambiar o mejorar nuestras normas de elegibilidad, selecc i6n y admisiones, incluidos los procedimientos de desco ncentraci6n y de listas de espera? Determinaci6n de renta 5.lOue recomendaciones tiene para cambiar o mejorar nuestras normas de determinaci6n de la renta? i S £j oo d , +bah k \::jau far zjou-r help. Operaci6n y gesti6n 6.lOue recomendaciones tiene para cambiar o mejorar nuestra operaci6n y gesti6n? 'i 1----S-c) Cow, r:STA".I . .,-'Y"o -\-c. ho."e +-be warl<"'ers be \111\0<--e OI..C-1-\V e.. bee c,.i.; s-e. w � \e.a1.1e. W\e ss-C\.<i3 es ( .P. ¼e�e is V'IO Autosuficiencia familiar 7.lOue recomendaciones tiene para cambiar o mejorar nuestro programa de autosuficiencia familiar? EXHIBIT 1 8.l,Que recom endaciones tiene para animar y motivar a mas familias asistidas a unirse a nuestro programa de autosuficiencia familiar? Progreso para cumplir nuestra misi6n 9.l,C6mo podemos mejorar nuestro progreso pa ra cumplir nuestra misi6n y apoyar mejor sus necesidades de vivienda? 1 O. l, Tiene alguna otra recomendaci6n para mejorar nuestro programa y nuestros servicios para usted, nuestros arrendadores y nuestra comunidad? NI Pr EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa-ana.org Orden del dia de la Reunion del Consejo Asesor de Residentes 12 de febrero del 2024 I.Bienvenida y presentaciones II.Explicaci6n del prop6sito y la funci6n del Consejo Asesor de Residentes (24 CFR 903.13) Ill. Explicaci6n del plan anual de la Autoridad de Vivienda (24 CFR 903.3) IV.Explicaci6n de la actualizaci6n del plan administrativo del Programa de Vales de Elecci6n de Vivienda y su relaci6n con el plan anual Recomendaciones del Consejo Asesor de Residentes sobre los articulos del Plan Anual de la Autoridad de Vivienda de Santa Ana: (24 CFR 903.7) t:,lecesidades de vivienda y estrategia para abordar las necesidades de vivienda 0J lCu81es son sus necesidades de vivienda y cuales calificaria coma sus tres necesidades de vivienda principales? 1 2.l')., recomendaciones tiene para abordar con mayor eficacia sus necesidades de vivienda? EXHIBIT 1 (-� Como el mayor proveedor de ayuda a la vivienda de nuestra comunidad, lque cree que deberfaU hacer SAHA para abordar las necesidades de vivienda de nuestra comunidad? Elegibilidad, selecci6n y admisiones d l Que recomendaciones tiene para cambiar o mejorar nuestras nonnas de elegibilidad, selecci6n y admisiones, incluidos los procedimientos de desconcentraci6n y de listas de espera? rl Plavi 0eterminaci6n de renta (J lOue recomendaciones tiene para cambiar o mejorar nuestras normas de determinaci6n de la renta? Fav-1/V\e i ±:s o 1==a 'j . Operaci6n y gesti6n @ lOue recomendacio nes tiene para cambiar o mejorar nuestra operaci6n y gesti6n? Ls/a Autosuficiencia familiar (}) lOue recomendaciones tiene para cambiar o mejorar nuestro programa de autosuficiencia familiar? tJ lft EXHIBIT 1 G lOue recomendaciones tiene para animar y motivar a mas familias asistidas a unirse a nuestro programa de autosuficiencia familiar? u Progreso para cumplir nuestra misi6n 9.lC6mo podemos mejorar nuestro progreso para cumplir nuestra misi6n y apoyar mejor sus necesidades de vivienda? 1 Help 10.l Tiene alguna otra recomendaci6n para mejorar nuestro programa y nuestros servicios para usted, nuestros arrendadores y nuestra comunidad? EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Ce nter Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana.org Ord en del d1 a de la Reunion del Consejo Asesor de Residentes 12 de febrero del 2024 I.Bienvenida y presentaciones II.Explicaci6n del prop6sito y la funci6n del Consejo Asesor de Residentes (24 CFR 903.13) Ill. Explicaci6n del plan anual de la Autoridad de Vivienda (24 CFR 903.3) IV.Explicaci6n de la actualizaci6n del plan administrativo del Programa de Vales de Elecci6n de Vivienda y su relaci6n con el plan anual Recomendaciones del Consejo Asesor de Residentes sobre los artrculos del Plan Anual de la Autoridad de Vivienda de Santa Ana: (24 CFR 903.7) Necesidades de vivienda y estrategia para abordar las necesidades de vivienda (i) lCuales son sus necesidades de vivienda y cuales calificaria como sus tres necesidades de vivienda principales? Y" e {l;j· hi� . .L a.vn o le a. 'd . (V lOue recomendaciones tiene para abordar con mayor eficacia sus necesidades de vivienda? ·e5?;; de l{Jcu e-v clo e.11 lo/c, r.. EXHIBIT 1 3.Como el mayor proveedor de ayuda a la vivienda de nuestra comunidad, lque cree que deberfa hacer SAHA para abordar las necesidades de vivienda de nuestra comunidad? Elegibilidad, selecci6n y admisiones 4.lOue recomendaciones tiene para cambiar o mejorar nuestras normas de elegibilidad, selecci6n y admisiones, incluidos las procedimientos de desconcentraci6n y de listas de espera? fJ If ' Determinaci6n de renta 5.lOue recomendaciones tiene para cambiar o mejorar nuestras normas de determinaci6n de la renta? Operaci6n y gesti6n 6.lOue recomendaciones tiene para cambiar o mejorar nuestra operaci6n y gesti6n?41/ev; y 8)/ /4 Co J11u )1 I Cd ( ,� 0 VJ de /215 7:11 bk9i74 ioYtfs· 8e++er f-he. comVY\u vii ca-Hon ben,.ve.€,.,v\ w o-r- l e e r s . Autosuficiencia familiar 7.lOue recomendacio nes tiene para cambiar o mejorar nuestro programa de autosuficiencia familiar? EXHIBIT 1 8.lOue recomendaciones tiene para animar y motivar a mas familias asistidas a unirse a nuestro programa de autosuficiencia familiar? Progreso para cumplir nuestra misi6n 9.lC6mo podemos mejorar nuestro progreso para cumplir nuestra misi6n y apoyar mejor sus necesidades de vivienda? 10, l Tiene alguna otra recomendaci6n para mejorar nuestro programa y nuestros servicios para usted, nuestros arrendadores y nuestra comunidad? EXHIBIT 1 CITY OF SANT A ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana.org Orden del dia de la Reunion del Consejo Asesor de Residentes 12 de febrero del 2024 I.Bienvenida y presentaciones II.Explicaci6n del prop6sito y la funci6n del Consejo Asesor de Residentes (24 CFR 903.13) Ill. Explicaci6n del plan anual de la Autoridad de Vivienda (24 CFR 903.3) IV.Explicaci6n de la actualizaci6n del plan administrativo del Programa de Vales de Elecci6n de Vivienda y su relaci6n con el plan anual Recomendaciones del Consejo Asesor de Residentes sobre los articulos del Plan Anual de la Autoridad de Vivi end a de Santa Ana: (24 CFR 903. 7) Necesidades de vivienda y estrategia para abordar las necesidades de vivienda 1.lCuales son sus necesidades de vivienda y cuales calificarfa coma sus tres necesidades de vivienda principales? � 2.lOue recomendaciones tiene para abordar con mayor eficacia sus necesidades de vivienda?4y v la Q. :i a a L/ e Y{i/.=, v-i«n ci QI OLS-"i s t-o.nce . EXHIBIT 1 3.Como el mayor proveedor de ayuda a la vivienda de nuestra comunidad, lque cree que deberia hacer SAHA para abordar las necesidades de vivienda de nuestra comunidad?Arvl. /), n'4., u<l&i ft=, a"'l � (',{lfliJ f,,,, f.!:nv'=' "kff'F(nanc1al Gt&&1s+a.Vlce For f:'-,'rs+:1-iVY1e. hoYYle Elegibilidad, selecci6n y admisiones 4.lOue recomendaciones tiene para cambiar o mejorar nuestras normas de elegibilidad, selecci6n y admisiones, incluidos las procedimientos de desconcentraci6n y de listas de espera? Determinaci6n de renta 5.lOue recomendaciones tiene para cambiar o mejorar nuestras normas de determinaci6n de la renta? Operaci6n y gesti6n 6.lOue recomendaciones tiene para cambiar o mejorar nuestra operaci6n y gesti6n? te I '½3%;�,i2 iJ4 f ·;/;1�: h Cot)S +:r eawi Ii ne d:be peaces s, +o qual i €y. to ba.v e Autosuficiencia familiar 7.lOue recomendaciones tiene para cambiar o mejorar nuestro programa de autosuficiencia familiar? EXHIBIT 1 8.lOue recomendaciones tiene para animar y motivar a mas familias asistidas a unirse a nuestro programa de autosuficiencia familiar? C gz Progreso para cumplir nuestra misi6n 9.lC6mo podemos mejorar nuestro progreso para cumplir nuestra misi6n y apoyar mejor sus necesidades de vivienda? 10.l Tiene alguna otra recomendaci6n para mejorar nuestro programa y nuestros servicios para usted, nuestros arrendadores y nuestra comunidad? C OO\Y\'\',,l\C\\ c.cd; o Y\ b eh)e..e>.n. ±he worlc::ecs ca\f\d ow V'\e..rs o..P uv,,:r +-c s+ceoWl\,'Ae p�acess EXHIBIT 1 CITY OF SANTA ANA SANTA ANA HOUSING AUTHORITY 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa-ana.org Orden del dia de la Reunion del Consejo Asesor de Residentes 12 de febrero del 2024 I.Bienvenida y presentaciones II.Explicaci6n del prop6sito y la funci6n del Consejo Asesor de Residentes (24 CFR 903.13) Ill. Explicaci6n del plan anual de la Autoridad de Vivienda (24 CFR 903.3) IV.Explicaci6n de la actualizaci6n del plan administrativo del Programa de Vales de Elecci6n de Vivienda y su relaci6n con el plan anual Recomendaciones del Consejo Asesor de Residentes sobre los articulos del Plan Anual de la Autoridad de Vivienda de Santa Ana: (24 CFR 903.7) Necesidades de vivienda y estrategia para abordar las necesidades de vivienda 1.i,Cuales son sus necesidades de vivienda y cuales calificarfa como sus tres necesidades de vivienda principales? 2.i,Oue recomendaciones tiene para abordar con mayor eficacia sus necesidades de vivienda? 5\)o' ed \,c ---t,;--"L:.....lc..--6i:..____""'---->.c,,......__----;_;__=-"--'-----'---7�-1----"--------l�----"-----''-L.....>.,�U£-V��4--\f--l+--V'"-'dt-'d:P.-r; t' V1 J 0��-4-A.h'l-�'r+---bL��-�-=----=�-+--1-r��d� "I. �u ca�es+ �Q.T -t½e. o...� .P.or V',\Ot-hous:,�9 +o 9.uali�j be r-e.e\l a.\vo.ted. Also ., t-o de�V\d OV\ wh�--t-\--te.r �ere is a.. de'Ma.V'\d !;of"' �ovsi"'9 people w,+h d.isa.bi\i-nes. EXHIBIT 1 3.Como el mayor proveedor de ayuda a la vivienda de nuestra comunidad, lQUe cree que deberfahacer SAHA para abordar las necesidades de vivienda de nuestra comunidad? E�) Cl�� a�l,•ef.eqb�m� Elegibilidad, selecci6n y admisiones 4.lQue recomendaciones tiene para cambiar o mejorar nuestras normas de elegibilidad, selecci6ny admisiones, incluidos los procedimientos de desconcentraci6n y de listas de espera? 1 � �ev",s,��1 CttCeShbl :e yarq r Tb e p co Ci_'& s i s "e rj Ii;!,:: Ma �c=s, bl e for i nd IV id u:,.ls W 1...\--\,,\ 0 IJ +- � ""'0 W'\ e. , Determinaci6n de renta 5.l Que recomendaciones tiene para cambiar o mejorar nuestras normas de determinaci6n dela renta? :C be.\'1eve �e f>'"0<3,QM ,s we.\\ ,e'IJq\uat-ed W\-\-\n +he-e.COV\OW\� o.'Aci \ V'Q' \J �aOCl\ ----:--�,1-.......'---'-''-------::q -----' ) �--=-----�1--�_,_ c_---=--.::+-U-----VL-l¼-'-----lc-b'f---C-----'D=-----===--'--------=i,__r:-__ s=-\�-\iO(I.r , n · r-u • . ·. u ct_da'? 0. rrqOperaci6n y gesti6n ·f D -e-.r \j \ \) ) y--s \ V) 0 � e_ () LU PCA b) 0 V1:ct-'s o.deqvo.+e +o live \wifuov+ c o'<'\e,e.rV\S.0 6.lOue recomendaciones tiene para cambiar o mejorar nuestra operaci6n y gesti6n? ---i..�i...LJ c_._.l.._....,__;1'-V--lf�---\-l,��++___.::,"r-l'J.---��.L.L--!....:.��!..._J,.I__l_�-�.1.J,,,,l� e \t\ o us,"'� l.,.u \-\-\.\ a..'vv\e.V\\-n es .Po(" i V\d ·, \J id\Jo.\s wi¼ ,�Q , 1 es o..+ Autosuficiencia familiar a..< e s+i \\ "6ov'-"''3 o.P �cae. 7.lOue recomendaciones tiene para cambiar o mejorar nuestro programa de autosuficienciafamiliar? Asses iha·,v\ch,o.\\'::S �e s,-h>C\tiov-. o..�cl co�\-'\ue -+-o ... e v a.\ u o.. .\-e. -\-\-, e.. h o v � \ ""-<a W\ a r \c: .. e-t-°' V'\ cl c 'f" e o. t-e 0\. c c ess , b ii d-y • EXHIBIT 1 8.lOue recomendaciones tiene para animar y motivar a mas familias asistidas a unirse a nuestro programa de autosuficiencia familiar? Re:ne'-v p <'0�("""0..MS +ho..+ o��e,, -e.VY\p\o� MeY\± opeo-c-:t:YV\\iies o.V'\o\ VV\o,c--e. o�caC\.V'\·,--z..Q.-\;oV\ u,.>i� e eonoVV\,c e-..;o\ua.ncV\s. Progreso para cumplir nuestra misi6n 9.lC6mo podemos mejorar nuestro progreso para cumplir nuestra misi6n y apoyar mejor sus . . . Redu c.e t-he co.se lo a.d .P or So c.io.. I vJ or fc::..er.s f-oneces1dades de v1v1enda?°t" llo \.,U 4--\--\e..M \IY)O ,e c\""ca Q.V\ ,-z.q,+·, an w,-\-\-'\• ·•" lOS OL -e a.V'\cil +-�ca. pf"oces.s-o� c-eV\ew\V\� be. \1\-\c·c-e. e��ec:..tive. 10.l Tiene alguna otra recomendaci6n para mejorar nuestro programa y nuestros servicios para usted, nuestros arrendadores y nuestra comunidad? ��'=¥--'-+-�'----1->.L-L-�r a4 -----'"'-t---+-'"'----i.._--"""'----'-..Lr'-��-��-f-----l---'=-'�l----1o,.Ll----�-->.c---->,=--""---'---'-,-"-+-f O V) ------\,;,\�c.L+-+---'..-LJ-t--L--+�-lr--H-:�_____l...,a;.,.l....1---_.!_____-L....!._�..J-----��J�s \-\o."e \a.V'\O\ord.s g '"e. op.poC--\-\>Vl\� +o �\.-\ose, v-> h.o V\o.ve. e "\ en 011"\ '(""'-e. C-O'("""d S +-o O.f> (:> l';j 0.'" be...tt-e-r Of> 0\ �T'v\'\e�--rs 1.-v \H--°\ 1/'V\o(""'-e. O..CCOY'Y\,oclq-\;OV\S. EXHIBIT 1 THANH PHO SANTA ANA THAM QUYEN NHA O SANTA ANA20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200www.santa-ana.org ChuiO'ng Trinh HQp Ban Cf> VAn Cui Tru Ngay 12 thang 2, 2024 I.Chao Don va Gi6'i Thi�u II.Giai thich v� M1;1c E>ich va Ch(J,c Nang cua Ban C6 VAn Cui Tru (24 CFR 903.13) Ill. Giai thich v� K� Ho�ch Hang Nam cua CO' Quan Thim Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thich v� C�p Nh�t K� Ho�ch Hanh Chanh ChU'O'ng Trinh Phi�u Ll;l'a ChQn Nha CJ va n6 Lien Quan d�n K� Ho�ch Hang Nam Nhui th� Nao D� Nghi cua Ban ct, VAn Cui Tru v� cac vAn D� trong K� Hoach Hang Nam cua CO' Quan Th�m Quy�n Nha O Santa Ana: (24 CFR 903.7) Nhu CAu Nha CJ va Sach LU'Q'C Giai Quy�t Nhu CAu Nha CJ 1.Nhu cltu nha CJ cua quy vi la gl va hay cho bi�t ba nhu c§u nha CJ hang d§u cua quy vi? ,., -\. � ( ii,/ _/ K..Y\.v 1. kl \,/ r-----&,v 7 , N� iJ; _!a, s u7j'.2-A tpvl-.- 2.Quy vi c6 nhCrng dE§ nghi gi d� giai quy�t hil;lU qua hon nhu c§u nha CJ cua mlnh? Jcf'�l I< "--( hCI; 3.La nha cung c�p dich v1,1 ho trq nha CJ I6'n nh�t trong c<)ng d6ng cua ch(mg ta, theo quy vi, SAHA nen lam gi d� giai quy�t nhu c�u nha CJ trong c9ng d6ng cua chung ta? '11<R� Ut d ,,Jtc:r EXHIBIT 1 Tinh du di�u ki�n, llfa ch,;m va ch§p nh�n 4.Quy vi c6 nhll'ng de nghi nao de thay d5i hay cai thi$n cac chf nh sach ve tinh du dieu ki$n, 11,!'a chon va ch�p nh�n cua chung toi, bao g6m cac thu h,ic phan quyen va danh sach ch6'? Ck£: r,--l.��"' , t; t:i _$ h,2,S (ef[,7 �� (.o.rl-£ Xac E>jnh Ti�n Thue Nha 5.Quy vi c6 de nghi gl de thay d5i hay cai thi$n chf nh sach xac dinh tien thue nha cua ch Ong t6i? E>i�u Hanh va Quan Ly 6.Quy vi c6 de nghi gl de thay d5i hay cai thi$n vi$c Oieu Hanh va Quan Ly cua ch(mg t6i? .......,___ '\ --I • <" ...._> -1. ,-l Ld(fl:-h'j-1-{t'jr Wo'UCe/L: 0 e: J· [.lc::y, h 7e J.4 ,,'Ch,, Gia E>inh Tlf Llfc (Family Self-Sufficiency) 7.Quy vi c6 nhll'ng de nghi gl de thay d5i hay cai thi$n ChLI'ang Trinh Gia Olnh Tl,J' Ll,l'c cua chung toi? <] /\ '--1� V.e, � 8 Q , • • h1 � ,:;,, �d��h�\o '."--d� kh I, kh' h ' th' d" thA h'). • d' h d h� t . uy V! co n LI'ng e ng ! 91 e uyen 1c va uc ay em n 1eu g1a in U'Q'C o rQ' tham gia ChU'ang Trinh Gia Olnh Tl,J' Ll,l'c cua chung t6i? J �llf [p ✓ /�, No s�a--s+-'ov-__ EXHIBIT 1 Ti�n Trinh Hofm Thanh S(p M�nh cua Chung Toi 9.Lam th� nao chCmg toi c6 th� cai thi$n ti�n trinh cua minh d� hoan thanh SU' m$nh cua minh va h6 trq t6t hO'n nhu c�u nha & cua quy vi? f er,r.,L UP \q ·pv .• 7 {< b.g;, ;1?ef" ,,__ 7 ., , ,:--r ._ f?,zJ-ii.j (A�±:::: bS • :ko � / { d J 94,5:�0.Qk, i �k�L-:, cb\o� 1:-C-o+- 0-2>\-� ¼r �� 10.Quy vi c6 de nghi nao khac d� cai thi$n chU'O'ng trinh va dich Vl,J cua chung t6i cho quy vi, chu nha va cong d6ng cua chung ta kh6ng? KtJ'i r/ /cert/, EXHIBIT 1 THANH PHO SANTA ANA THA.M QUYEN NRA O SANT A ANA 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, Califomia 92702 (714)667-2200 www .sanla-amt.org ChU'O'ng Trinh Hc;>p Ban Ci> V�n CU' Tru Ngay 12 thang 2, 2024 I.Chao 06n va Gi6'i Thi�u II.Giai thich v� M�c Oich va ChU'C Nang cua Ban Ci> V�n CU' Tru (24 CFR 903.13) Ill. Giai thich v� K� HOc;lCh Hang Nam cua CO' Quan Th§m Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thich v� C�p Nh�t K� HOc;lCh Hanh Chanh ChU'O'ng Trinh Phi�u Ll:fa Chc;>n Nhaa va no Lien Quan d�n K� Hoc;lch Hang Nam Nhll' th� Nao 0� Nghi cua Ban Ci> V�n CU' Tru v� cac V�n 0� trong K� Hoach Hang Nam cua CO' Quan Th§m Quy�n Nha O Santa Ana: (24 CFR 903. 7) Nhu C�u Nha Ova Sach LU'Q'C Giai Quy�t Nhu C�u Nha 0 1.Nhu cau nha & cua quy vi la gi va hay cho biet ba nhu cau nha & hang dau cua quy vj? r"\ �, ' r---�a ±L.f)- ) - vf Jtftf! �� ill¼:'"·• � x4re� • ..D-o v-v± \,.)c� ov,)\,<.,V" _l-o �';le-� �.,,l,,.w:::t, logJ-fM,,.,� ��\.v---� W\A-�t-:s �/ �\x:�t';:c�\-: , 2.Quy vi c6 nhCrng de nghj gi de giai quyet hi$u qua hon nhu cau nha & cua minh? e / / 3.La nha cung cap djch Vl,J ho trQ' nha & 16'n nhat trong c(>ng dong cua chung ta, theo quy vi, SAHA nen lam gi d§ giai quyet nhu cau nha & trong c¢ng dong cC1a chung ta?I eA,y<w{q M, � NMi '1�' -ttuJl, nifi (A,� � cf� sd{,,e, CA<�✓ d) c1�) b1u1 t bh.4' c:1Cl' v' &/�VJ. EXHIBIT 1 Tinh du di�u ki�n, ll:f'a chc;m va ch§p nh�n 4.Quy vi c6 nhCmg de nghi nao de thay d6i hay cai thi$n cac chfnh sach ve tfnh du dieu ki$n, ll,J'a ch9n va chap nh�n cua chung t6i, bao gom cac thu tl,.1c phan quyen va danh sach cha? Xac Djnh Ti�n Thue Nha 5.Quy vi c6 de nghi gi de thay d6i hay cai thi$n chfnh sach xac djnh tien thue nha cua chung t6i? Gia Dinh Tl! Ll:f'C (Family Self-Sufficiency) 7.Quy vi c6 nhO,ng de nghi gi de thay d6i hay cai thi$n Chll'O'ng Trinh Gia Dinh Tl,J' Ll,J'c cua chung t6i? 8.Quy vi c6 nhCmg de nghj gl de khuy€m khfch va thuc day them nhieu gia dinh dLPQ'C ho trQ' tham gia Chll'O'ng Trinh Gia Dinh Tl,J' Ll,J'c cua chung t6i? EXHIBIT 1 Ti�n Trinh Hoan Thanh SU' M�nh cua Chung Toi 9.Lam the nao chung toi c6 the cai thi$n tien trinh cua mlnh de hoan thanh SU' m$nh cua mlnh va h6 trq t6t hO'n nhu cau nha & cua quy vi? ��) 17�, �.&,v{Ah1 1A1 h�� -J-i;/&, #ti-, 1 � 7u42/ p ... u-1.,,'i2.1 �b�, 01 -6-tt.,4� ft!;) o 1 � rn'l:>h 1li . Liotv)C q<d<::. 1 cu;; ... o/'f{-, . >'r .� 'i. IL. -tk. � . .J...\. • . L' v'l \_.,.__ A.... �"'t.le.. h .. :. l""""--L {4..cJ-i-s ol..d.. $. la..oJ< ' v-YL f • c., { ?f-� , 10.Quy vi c6 d� nghi nao khac de cai thi$n chU'O'ng trlnh va djch Vl,l cua chung toi cho quy vi, chu nha va cong d6ng cua chung ta khong? I' ' 'J ---wrfe_ iv�, �q � 1 r�- EXHIBIT 1 THANH PHO SANTA ANA THA.M QUYEN NBA O SANTA ANA 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa -ana.org ChLPO'ng Trinh HQp Ban Ci> V�n CLP Tru Nga y 12 thang 2, 2024 I.Chao 06n va Gi&i Thi�u II.Giai thich v� Ml;IC E>ich va Ch(pc Nang cua Ban Ci> V�n CU' Tru (24 CFR 903.13) Ill. Giai thich v� K� Ho�ch Hang Nam cua CO' Quan Th§m Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thich v� C�p Nh�t K� Ho�ch Hanh Chanh ChLPO'ng Trinh Phi�u Ll_J'a Ch9n Nha (J va no Lien Quan d�n K� Ho�ch Hang Nam NhLP th� Nao 0� Nghi cua Ban Ci> V�n CLP Tru v� cac V�n D� trong K� Hoach Hang Nam cua CO' Quan Th&m Quy�n Nha (J Santa Ana: (24 CFR 903.7) Nhu C�u Nha (J va Sach LLPQ'C Giai Quy�t Nhu C�u Nha (J 1.Nhu cau nha & cua quy vi la gi va hay cho biet ba nhu cau nha & hang dau cua quy vi? � r' 1 ,, .. ,,.,-0-)..J � ,-J <-,.;:_ T � :J ,-, tJ ,...(,, ,;;:c..,.,e, hh.19 /J� 2.Quy vi c6 nhCmg di§ nghi gi de giai quyet hi$u qua han nhu cau nha & cua minh? � I ..1,. ,,., ' Goy� 3.La nha cung cap dich Vt) ho trq nha & l&n nhat trong c(>ng dong cua chung ta, theo quy vi, SAHA nen lam gl de giai quyet nhu cau nha & trong cong dong cua chung ta? -I 1 r - � � Cp.-r ,.),v� ;; �6rJ � � d d EXHIBIT 1 EXHIBIT 1 I� '1 Ti�n Trinh Hoan Thanh 5(1' M�nh cua Chung Toi 9.Lam the nao chung t6i c6 the cai thi$n tien trlnh cua mlnh de hoan thanh SU' m$nh cua mlnh va ho trq tot hO'n nhu cau nha 6' cua quy vi? � -a. 11L AT / ") I - =-- "-' ' ) � � 17 c� � � e,...... ,._ � w ov � '7 ..s �� 0 � � ±o -f\._ ;<. vv ko,;:h,ve,r- � w�,_,(� 1; ' &, 0\o. s:: 0 Re_ old. � �wwl?-t 6 10.Quy vi c6 de nghi nao khac de cai thi$n chll'O'ng trlnh va dich Vl,l cua chung t6i cho quy vi, chu nha va c(>ng dong cua chung ta kh6ng? vi r Jp • !. {Ct ;''t'.) 7 � EXHIBIT 1 THANH PHO SANTA ANA THAM QUYEN NHA. 0 SANTA ANA20 Civic Center Plaza • P.O. Box 22030Santa Ana, California 92702(714) 667-2200www.sanla-ana.orgChU'O'ng Trinh HQp Ban C6 V§n Cu, Tru Ngay 12 thang 2, 2024 I.Chao 06n va Gi6'i Thi�u 11.Giai thich v� M1;1c Oich va Ch(vc Nang cua Ban C6 V§n Cu, Tru (24 CFR 903.13) Ill. Giai thich v� K� Ho«;ich Hang Nam cua CO' Quan Th�m Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thich v� C�p Nh�t K� Ho�ch Hanh Chanh ChlJ'O'ng Trinh Phi�u Ll;)'a Ch9n Nha (y va n6 Lien Quan d�n K� Ho�ch Hang Nam Nhu, th� Nao 0� Nghi cua Ban C6 V§n Cu, Tru v� cac V§n 0� trong K� Hoach Hang Nam cua CO' Quan Th�m Quy�n Nha (y Santa Ana: (24 CFR 903.7) Nhu C�u Nha (y va Sach LU'Q'C Giai Quy�t Nhu C�u Nha (y 1.Nhu cau nha & cua quy vi la gl va hay cho biet ba nhu cau nha & hang dau cua quy vj? A... rvl' rJ.. l. , 0 _LI../ ..i.)"-........ , • n ' ...___ r.J\<fo� \\,\W::)J\) V\I\A,Y V\AJ'J''t:TVW �. \""i,,W VU·\Q\, \,\f\i)� \t\.q\tw\ 1 don't want the landlord to raise my rent. ------------ 2.Quy vi c6 nhCmg de nghj gl de giai quyet hi�u qua hO'n nhu cau nha & cua mlnh? ·1 _J -� 1- � � ovo ( JfvY �Vv� Vtd � ,,.. 1 am requesting to add my children to my household. 1 am requesting for a listing of the vacant units. 3.La nha cung cap djch Vl,J ho trq nha & l&n nhat trong c¢ng dong cua chung ta, theo quy vi, SAHA nen lam gl de giai quyet nhu cau nha & trong c¢ng dong cua chung ta? Assisting the elderly. EXHIBIT 1 Tinh du diliu ki�n, h,ra ch9n va ch�p nh�n 4.Quy vi c6 nhQ>ng de nghi nao de thay d6i hay cai thi$n cac chinh sach ve tinh du dieu ki$n, 11,ra ch9n va ch§p nh$n cua chung t6i, bao g6m cac thu t1,1c phan quyen va danh sach cha? ¥[,jf, ¥ Wl \!%A d ·ctk � � � � Assisting the elderly faster. ------------- Xac E>jnh Tilin Thue Nha 5.Quy vi c6 de nghi gi de thay d6i hay cai thi$n chinh sach xac djnh tien thue nha cua chung t6i? Requesting the landlord not to increase the rent. ---------- E>iliu Hanh va Quan Ly 6.Quy vi c6 de nghi gi de thay d6i hay cai thi$n vi$c 0ieu Hanh va Quan Ly cua chung t6i? )(l\b krl1� C,,\_ C� ki�- omments. 1 don't have anv c Gia Dinh Tl,P Lt,Pc (Family Self-Sufficiency) 7.Quy vi c6 nhQ>ng de nghi gi de thay d6i hay cai thi$n Chll'crng Trinh Gia Dinh Tl,I' Ll,l'c cua chung t6i? ------------1 don't have any comments . ----------- 8.Quy vi c6 nhQ>ng de nghi gi de khuyen khich va thi'.1c d§y them nhieu gia dinh dll'Q'C h6 lrQ' tham gia Chll'crng Trinh Gia 0lnh T�r Ll,l'c cua chung t6i? EXHIBIT 1 I don't have any comments. Ti�n Trinh Hoan Thanh S(I' M�nh cua Chung Toi 9. Lam th§ nao chung t6i c6 th� cai thi$n ti§n trinh cua minh a� hoan thanh SU' m$nh cua minh va ho trq t6t han nhu c�u nha & cua quy vj? {'\_ .,'1 -+..L . � - � \� .. o -�-+ t-e,i.A 1 CAA: v»1 :IU'\:' (/);,I, f'\' l " OW/AM \1\,1,&V\A ,., -I _________ Helping out each other. 10. Quy vi c6 di§ nghj nao khac a� cai thi$n chU'ang trinh va djch V\J cua chung t6i cho quy vi, chu nha va c(>ng aOng cila chung ta kh6ng? '\At,,\ CJ�� b'sa t!:-�� vt�· 11-qiiil �4if :btuvc,J;� �----------Please continue to assist the tenants. EXHIBIT 1 THANH PHO SANTA ANA THAM QUYEN NHA. 0 SANTA ANA 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667 -2200 www.santa-ana.org ChU'O'ng Trinh H<;>p Ban C6 V§n CU' Tru Ngay 12 thang 2, 2024 I.Chao 06n va Gi6'i Thi�u II.Giai thich v� M1:1c E>ich va Chll'C Nang cua Ban C6 V§n CU' Tru (24 CFR 903.13) Ill. Giai thich v� K� Ho�ch Hang Nam cua CO' Quan Th�m Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thich v� C�p Nh�t K� Ho�ch Hanh Chanh ChU'O'ng Trinh Phi�u Ll:J'a Ch<;>n Nhaa va n6 Lien Quan d�n K� Ho�ch Hang Nam NhU' th� Nao 0� Nghi cua Ban C6 V§n CU' Tru v� cac V§n 0� trong K� Hoach Hang Nam cua CO' Quan Th�m Quy�n Nha a Santa Ana: (24 CFR 903.7) Nhu Ciu Nha (J va Sach LU'Q'C Giai Quy�t Nhu Ciu Nha CT 1.Nhu cau nha & cua quy vi la gl va hay cha biet ba nhu cau nha & hang dau cua quy vi? KhDlL1 � �j � mh.a fa.vi �.±i.e.w cn:f.cL Reasonable rent increase requests from the landlord. 2.Quy vi c6 nhCi'ng de nghi gl de giai quyet hi$u qua hO'n nhu cau nha & cua min�? ,11A: ,--4-1> ., -,J-,-.f p-1 � -e:t,t.,t.ov '.CT<rU,£LJ1'3 N,f.dl ffiha. Kti.o 4i 4w ' Really hard to find a unit that accepts Section 8. t 3.La nha cung ccfip djch Vl_.l ho trQ' nha & l&n nhat trong c<)ng dong cua chung ta, theo quy vi, SAHA nen lam gi de giai quyet nhu cau nha & trong c<)ng dong cua chung ta? I � £ I\ H-A-IY\W, C.LUt j � ±�l'I' ty\� (L I JI de: Aalt, �-3" k.&11 >4 Requesting �rom the housing authority to provide listing of the vacant units and assist with find in another unrt. g EXHIBIT 1 Tinh du di�u ki�n, 11:)'a ch9n va ch�p nh�n 4.Quy vi c6 nhCmg de nghi nao de thay doi hay cai thi$n cac chinh sach ve tinh du dieu ki$n, ll)'a chQn va ch§p nh�n cua chung t6i, bao gom cac thu tt,Jc phan quyen va danh sach cha? � 5 IH�A: dewce... A�l-v ciJ; �· 'zfiJu q,��f:.a.,.,L M Q--c&h, ch 't-1..� bf,.,� �;1£ Requesting for a faster process for the elderly and disabled. Xac Dinh Ti�n Thue Nha 5.Quy vi c6 de nghi gi de thay doi hay cai thi$n chinh sach xac dinh tien thue nha cua chung toi?cl� +a:i-<fw -�e�,, . XiN> � /1Jl.ki � � �c.. LI� E>i�u Hanh , Requesting the landlord not to raise the rent or the SAHA will subdize the increased portion. 6.Quy vi c6 de nghi gi de thay doi hay cai thi$n vi$c 8ieu Hanh va Quan Ly cua chung toi? ct; To- � 11¼ la..c, ;t :sA-tt ft I am requesting for a Vietnamese Housing Specialist. Gia Dinh Tl;J' Ll;J'C (Family Self-Sufficienc) 7.Quy vi c6 nhCrng de nghi gi de thay d6i hay cai thi$n ChU'ang Trinh Gia Oinh Tl)' Ll)'c cua chung toi? No comments 8.Quy vi c6 nhCmg de nghi gl de khuyen khfch va thuc day them nhieu gia dlnh dLPQ'C ho trQ' tham gia ChLPang Trinh Gia 8lnh Tl)' Ll)'c cua chung t6i? EXHIBIT 1 No comments Ti�n Trinh Hoan Thanh 5(1' M�nh cua Chung Toi 9.Lam the nao chung t6i c6 the cai thi$n tien trinh cua minh de hoan thanh SU' m$nh cua minh va ho trq t6t hO'n nhu cau nha & cua quy vi? � � � l_..-/ -��::--�--=;+-=!'��-_c......,.1C-l,,<lik�ro..L..k.�"-==--_____:_,_/'h,eA..,,... ..... c.:....a___�S:--Llu-""""-------c....,,�=., ev"'---"'-------"--'-"�__,AfJ,�' -------'-'b ....... il..__� n--r/Ln#O"'ij . V :__,,e, r 7/ tn,;i:.1I ?,.; ,,i-;;_ . � U) [ g,,�. The landlord to repair any damages and not to threaten to take the house back from a concerned 10.Quy v elderly.__ 0. _ VI IU V 11::, ._, ,, ", . -- chu nha va c¢ng d6ng cua chung ta kh6ng? �� 'K.�, ii � Requesting for SAHA to create a vacancy listing easier to find unit. EXHIBIT 1 THANH PHO SANTA ANA TIL\M QUYEN NHA. 0 SANTA ANA 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana.org ChU'O'ng Trinh H9p Ban C6 V§n CU' Tru Nga y 12 thang 2, 2024 I.Chao Don va Gi6'i Thi�u II.Giai thich v� M1;1c Dich va Chll'C Nang cua Ban C6 V§n CU' Tru (24 CFR 903.13) Ill. Giai thich v� K� Ho�ch Hang Nam cua CO' Quan Th�m Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thich v� C�p Nh�t K� Ho�ch Hanh Chanh ChU'O'ng Trinh Phi�u Ll:l'a Ch9n Nha ova no Lien Quan d�n K� Ho�ch Hang Nam NhlJ' th� Nao 0� Nghi cua Ban C6 V§n CU' Tru v� cac V§n 0� trong K� Hoach Hang Nam cua CO' Quan Th�m Quy�n Nha O Santa Ana: (24 CFR 903.7) Nhu C�u Nha Ova Sach LU'Q'C Giai Quy�t Nhu C�u Nha 0 1.Nhu cau nha a cua quy vi la gi va hay cho biet ba nhu cau nha a hang dau cua quy vi? ."t-..1\'-... f ) ��:--.I:-D. - J -'- �--�-1._�lt,.-4 04Jr,.,v4 � JV'\A '.Y\..41� V"\Q,o ovw, pvw YY9,P Reasonable rent increase requests from the landlord. 2.Quy vi c6 nhO,ng dE§ nghi gi de giai quyet hit;!u qua han nhu cau nha a cua minh? � [¼J � t-,±J � )½'iJvi nh,-d'aho � Really hard to find a unit that accepts Section 8. 3.La nha cung cap djch v�I ho trQ' nha & I6'n nhat trong cc)ng dong cua chung ta, theo quy vi, SAHA nen lam gi de giai quyet nhu cau nha a trong cc)ng dong cC1a chung ta? _ �'-�aj �� -I ��-\.tq -� h'A0i �n1k &� Thii4'i-,. Requesting �rom the housing authority to provide listing of the vacant units and assist with find in another unit. g EXHIBIT 1 Tinh du di�u ki�n, ll;l'a ch9n va ch�p nh�n 4.Quy vi c6 nhCrng de nghi nao de thay doi hay cai thi$n cac chfnh sach ve tinh du dieu ki$n, 11,J'a ch9n va chap nh�n cua chung t6i, bao g6m cac thu tt,Jc phan quyen va danh sach ch&?£�� 1-@�� £��oh� --H� ctt uJ Requesting for a faster process. Xac Ojnh Ti�n Thue Nha 5.Quy vj c6 de nghi gl de thay doi hay cai thi$n chinh sach xac dinh tien thue nha cua chung Tenant's portion changes due to fluctuation of i ncome. o.i�u Hanh va Quan Ly 6.Quy vi c6 de nghi gl de thay d6i hay cai thi$n vi$c Oieu Hanh va Quan Ly cua chung t6i?�l½� � w � crv\rv)-_ I cannot participate due to changes in income. Gia Dinh Tl;I' Ll;f'C (Family Self-Sufficiency) 7.Quy vi c6 nhCrng de nghi gl de thay d6i hay cai thi$n ChU'O'ng Trlnh Gia Olnh Tl! Ll,J'c cua chLlng 16i? . ...__ , '- -\,1 -� � MJ ��IJtc��-& � -t,J:'11::f Gt-q I � '•- The FSS program is great; however, it requires to have a job. 8.Quy vi c6 nhCmg de nghi gl d§ khuyen khfch va thuc day them nhieu gia dlnh dLPQ'C ho trQ' tham gia ChLI'ang Trinh Gia Olnh Tl! Ll,J'c cua chung t6i? EXHIBIT 1 This program is for the younger people. ---------- Ti�n Trinh Hoan Thanh S(I' M�nh cua Chung Toi 9.Lam the nao chung t6i c6 the cai thi$n tien trlnh cua mlnh de hoan thanh s(J, m$nh cua mlnh va ho trq tot hO'n nhu cau nha & cua quy vi? :�Clk� � fu¥-j> � (tJo; ;JS� This program is great for us. 10. Quy vi c6 de nghi nao khac de cai thi$n chLI'O'ng trlnh va dich Vl,l cua chung t6i cho quy vi, chu nha va c<)ng dong cua chung ta kh6ng?�� k;t�%�VA-� IC\h'o � =cJ::'.:c1¼ , This is all depends on the City and the landlord. EXHIBIT 1 THANH PHO SANTA ANA THAM QUYEN NHA. 0 SANTA ANA 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200www.santa-ana.org Chll'O'ng Trinh HQp Ban C6 VAn Cl.I' Tru Ngay 12 thang 2, 2024 I.Chao £>6n va Gi6'i Thi�u II.Giai thich v� Ml;lC Oich va Chwc Nang cua Ban Cb vAn CU' Tru (24 CFR 903.13) Ill. Giai thich v� K� Ho�ch Hang Nam cua CO' Quan Th§m Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thich v� C�p Nh�t K� Ho�ch Hanh Chanh Chll'O'ng Trinh Phi�u LlJ'a Ch9n Nha ova no Lien Quan d�n K� Ho�ch Hang Nam Nhll' th� Nao 0� Nghi cua Ban C6 VAn Cl.I' Tru v� cac VAn 0� trong K� Hoach Hang Nam cua CO' Quan Th§m Quy�n Nha O Santa Ana: (24 CFR 903.7) Nhu C§u Nha Ova Sach Lll'Q'C Giai Quy�t Nhu C§u Nha 0 1.Nhu cau nha & cua quy vi la gi va hay cho biet ba nhu cau nha & hang dau cua quy vj? (i\ r-1 7 t -..i..._?--" L... --" /I '-I LY V)\M/ � "� -,--�-ilv, � -� � �w � � � ,ve;,-:t:tth--_b,-;rt;.') � � 3.La nha cung cap djch v�1 ho trq nha & 16'n nhat trong cc)ng dong cua chung ta, theo quy vi, SAHA nen lam gi ( de giai quyet nhu cau nha & trong cc)ng dong cua chung ta? A, � �� J I)�� :w--w�- � � -� • V :ct� q '(1¼\,.1.-.ul (.i5,-l--+t, ,g,; i S � W ( u-,· v-,(,'i q \A,� t l--- EXHIBIT 1 Tinh du di�u ki�n. llfa chqn va ch�p nh�n 4.Quy vi c6 nhO,ng de nghj nao de thay doi hay cai thi$n cac chfnh sach ve tfnh du dieu ki$n, liya chon va chap nh�n cua chung t6i, bao g6m cac thu t1,1c phan quyen va danh sach cha? / ;'\ / � 1,. ------is 'ii � Q.NV' - Xac Ojnh Ti�n Thue Nha 5.Quy vi c6 de nghi gi de thay doi hay cai thi$n chfnh sach xac djnh tien thue nha cua chung t6i? Oi�u Hanh va Quan Ly 6.Quy vj c6 de nghj gl de thay doi hay cai thi$n vi$c 0ieu Hanh va Quan Ly cua chung t6i? Gia Dinh Tlf LlfC (Family Self-Sufficiency) 7.Quy vi c6 nhO,ng de nghj gl de thay doi hay cai thi$n ChLI'O'ng Trinh Gia 0lnh Tiy Liyc cua chung t6i? � ' c....o V\() 8.Quy vj c6 nhCrng de nghj gl de khuyen khich va thuc day them nhieu gia dinh dLPQ'C ho trQ' tham gia ChLPO'ng Trinh Gia Dlnh Tiy Lvc cua chung t6i? EXHIBIT 1 Ti�n Trinh Hoan Thanh Sw M�nh cua Chung Toi 9.Lam the nao chung t6i c6 the cai thi$n tien trinh cua minh de hoan thanh SU' m$nh cua minh va ho trq tot hon nhu c�u nha & cua quy vi? .. " -- -{) ........ ];,? / 1 c...-. 0 -,. 0 I T,c....,.,, 4•12.""' ¥\� � r, � , � � 10.Quy vi c6 de nghi nao khac de cai thi$n chU'ong trinh va dich Vl,J cua chung t6i cho quy vi, chu nha va c(>ng dong cua chung ta kh6ng? �-I / � 16-�ik -' z � 12 EXHIBIT 1 THANH PHO SANTA ANA THAM QUYEN NHA O SANTA ANA 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa-ana .org Chll'O'ng Trinh H<;>p Ban Cf> V§n CU' Tru Ngay 12 thang 2, 2024 I.Chao O6n va Gi6'i Thi�u II.Giai thich v� Mt;1c Oich va Ch(J,c Nang cua Ban Cf> V§n CU' Tru (24 CFR 903.13) Ill. Giai thich v� K� Ho�ch Hang Nam cua CO' Quan Th§m Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thich v� C�p Nh�t K� Ho�ch Hanh Chanh Chll'O'ng Trinh Phi�u Ll:l'a Ch9n Nhaa va n6 Lien Quan d�n K� Ho�ch Hang Nam NhlJ' th� Nao O� Nghi cua Ban Cf> V§n CU' Tru v� cac V§n O� trong K� Hoach Hang Nam cua CO' Quan Th§m Quy�n Nha O Santa Ana: (24 CFR 903.7) 3.La nha cung cap djch Vl,1 ho trq nha & l&n nhat trong c(>ng dong cua chung ta, theo quy vj, SAHA nen lam gi de giai quyet nhu cau nha & trong c(>ng dong cua chung ta?' :tix G'vi.o/ -tr V\ fu¼l , 1�SA:+f--A----o -f lc. • . . EXHIBIT 1 Tlnh du di�u ki�n, llfa chc;m va ch�p nh�n 4.Quy vi c6 nhCrng de nghi nao de thay doi hay cai thi$n cac chfnh sach ve tfnh du dieu ki$n,Illa ch9n va chap nhf;ln cua chung t6i, bao g6m cac thu tl,ic phan quyen va danh sach ch&? �l,�.,t '3/� �-vi� r_,; i; �i �� o� !1:-� . Xac Ojnh Ti�n Thue Nha 5.Quy vi c6 de nghi gl de thay doi hay cai thi$n chf nh sach xac dinh tien thue nha cua ch(mgt6i? c.11AJ Lt\�� l/leV7 � n1 atievi +71 (Ml� s�9 WiM-�7' A') "\ 1. I " "'-� f • ....... -7 ., t,c<D ate +i�,r K' , ewi f ,-Vtt w a 14 '1 i,q9-' 1 d, !..furn.£'.. o-e,i J Y',A---y Oi�u Hanh va Quan Ly 6.Quy vi c6 de nghi gi de thay doi hay cai thi$n vi$c 0ieu Hanh va Quan Ly cua chung t6i? (__,{M.,�°} AA [.� I� wit: �Iv � k°"� Gia Dinh Ttf Llfc (Family Self-Sufficiency) 7.Quy vi c6 nhCrng de nghi gi de thay doi hay cai thi$n ChU'ang Trinh Gia 0lnh Tl,1' Ll,l'c cuach(mg t6i? / 'CD y l<Gevi i....-rto i'p 'f •<-1 8.Quy vi c6 nhCrng de nghj gl de khuyen khfch va thuc day them nhieu gia dlnh dU'Q'C ho trQ'tham gia ChL!'ang Trinh Gia 0lnh Tl,1' Ll,l'c cua chung toi? EXHIBIT 1 y kien -10 0 L lA �\,(, -{--- Ti�n Trinh Hoan Thanh 5(1' M�nh cua Chung Toi 9.Lam the nao chung t6i c6 the cai thi$n tien trlnh cua mlnh de hoan thanh SU' m$nh cua mlnh va ho trq tot hO'n nhu c�u nha 6' cua quy vi?'\ 7 '-V � /\ I • 0,., f • 7 / f I ' p G V\ � \M • ¼" M V1 l!\.R ":'i If{).. �Cl \/o\lM. ll\11\0\. 10.Quy vi c6 de nghi nao khac de cai thi$n chLI'O'ng trlnh va dich VI) cua chung t6i cho quy vi, chu nha va c(>ng dong cua chung ta kh6ng? livC-ivt ol{·J k.�GliV) c�y k.ti� -tl}-o I EXHIBIT 1 THANH PHO SANTA ANA THAM QUYEN NRA O SANT A ANA 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714)667-2200 www.santa-ana .org ChU'<>'ng Trinh Hc;,p Ban C6 V&n CU' Tru Ngay 12 thang 2, 2024 I.Chao 06n va Gi6'i Thi�u II.Giai thich v� M1;1c Dich va Chwc Nang cua Ban C6 V&n CU' Tru (24 CFR 903.13) Ill. Giai thich v� K� Ho�ch Hang Nam cua CO' Quan Th&m Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thich v� C�p Nh�t K� Ho�ch Hanh Chanh ChU'O'ng Trinh Phi�u Ll;l'a Chc;,n Nha (J va no Lien Quan d�n K� Ho�ch Hang Nam NhU' th� Nao D� Nghi cua Ban C6 V&n CU' Tru v� cac V&n D� trong K� Hoach Hang Nam cua CO' Quan Th&m Quy�n Nha O Santa Ana: (24 CFR 903.7) Nhu Cclu Nha Ova Sach LU'Q'C Giai Quy�t Nhu Cclu Nha 0 1.Nhu cau nha & cua quy vi la gi va hay cho biet ba nhu cau nha & hang dau cua quy vj? -l..fr1;-+Af-¥�-/\IJ,,� rf f)a"n du::, , Jn 22�y l,ffZ. 2.Quy vi c6 nhll'ng d� nghj gi d€l giai quyet hi$u qua hO'n nhu cau nha & cua minh? t\/ 9 ..-(\-' '-.. n o/i a . EXHIBIT 1 Tr nh du di�u ki�n, ll:J'a ch,�rn va ch�p nh�n 4.Quy vi c6 nhCrng de nghi nao de thay doi hay cai thi$n cac chfnh sach ve tfnh du dieu ki$n, Itta ch9n va chap nh�n cua chung t6i, bao gom cac thu tt,Jc phan quyen va danh sach cha? -'� Oi�u Hanh va Quan Ly 6.Quy vi c6 de nghi gi de thay doi hay cai thi$n vi$c 0ieu Hanh va Quan Ly cua chung t6i? �, 01� �u � k � �)� Gia Oinh Tl! Ll;l'c (Family Self-Sufficiency) 7.Quy vi c6 nhCmg de nghi gi de thay doi hay cai thi$n ChU'O'ng Trinh Gia Dinh Tl,l' Ll,l'c cua chung t6i? 8.Quy vi c6 nhCmg de nghi gl de khuy§n khich va th(1c day them nhieu gia dlnh dLPQ'C ho trQ' tham gia ChU'O'ng Trinh Gia 0lnh Tl! Ll,l'c cua chung toi? EXHIBIT 1 Ti�n Trinh Hoan Thanh 5(1' M�nh cua Chung Toi 9.Lam the nao chung t6i c6 the cai thi$n tien trlnh cua mlnh de hoan thanh SU' m$nh cua mlnh va ho trq tot han nhu cau nha & cua quy vj? cJ 9 .--( l 1:-u.., &MA. -r {fu,e , '1 C2W\--! ()el re.. l d cl. �r 1 il-W'-� _'o��e. � �� '?. �C> olo(. AJ� ")1,w\� /.1-.«n,,.f lst-t?olic.y -k> (i)P.-e"<U.-l- 10. Quy V! co de ngh1 nao khac de ca1 th1en chU'ang trlnh va djch VI,! cua chung t6i cho quy vi, fL.,, chu nha va c6ng dong cua chung ta kh6ng? �l,�� _¼r-:__it..J-..eM-� k y--• • e_,,v t c,.,,. / V\0 � HL� 1 � 4��0 EXHIBIT 1 THANH PHO SANTA ANA THA.M QUYEN NRA O SANTA ANA 20 Civic Center Plaza • P.O. Box 22030 Santa Ana, California 92702 (714) 667-2200 www.santa-ana .org Chll'O'ng Trinh H<;>p Ban C6 V§n CU' Tru Ngay 12 thang 2, 2024 I.Chao 06n va Gi&i Thi�u II.Giai thlch v� M1;1c Oich va Chll'C Nang cua Ban C6 V§n CU' Tru (24 CFR 903.13) Ill. Giai thlch v� K� Ho�ch Hang Nam cua CO' Quan ThAm Quy�n Nha 6' (24 CFR 903.3) IV.Giai Thach v� C�p Nh�t K� Ho�ch Hanh Chanh ChlJ'O'ng Trinh Phi�u Llfa Ch<;>n Nha (J va n6 Lien Quan d�n K� Ho�ch Hang Nam Nhll' th� Nao 0� Nghi cua Ban C6 V§n CU' Tru v� cac V§n 0� trong K� Hoach Hang Nam cua Co, Quan ThAm Quy�n Nha O Santa Ana: (24 CFR 903.7) Nhu C§u Nha Ova Sach Lll'Q'C Giai Quy�t Nhu C§u Nha (J 1.Nhu cau nha & cua quy vi la gi va hay cho biet ba nhu cau nha & hang dau cua quy vi? 2.Quy vi c6 nhCl'ng dE§ nghi gi de giai quyet hi$u qua h01n nhu cau nha & cua minh? I / "l I • ,_ co � k0 'tw -:r n.AAe \Jl o t l/\ '('l.+- 3.La nha cung cap dich VI,J ho trQ' nha & l&n nhat trong c(>ng dong cua chung ta, theo quy vi, SAHA nen lam gi de giai quyet nhu cau nha & trong c(>ng dong cua chung ta?J -I\ /I.I V ,.J II V CWJ f'4 (I k,o Cv<C ,. Z) <YI"', J w11;r ca1-1 J1c1-cC:J cA i, ffiwY � --:_t-r> I\✓� ,/ ') 7 /} ,'( I• /} -Mu,, vie:-d"' I L°<vtP r,/uw Ti1M0✓ l11Le.<0y EXHIBIT 1 Tinh du di�u ki�n, ll;)'a ch9n va ch�p nh�n 4.Quy vi c6 nhCrng de nghj nao de thay doi hay cai thi$n cac chfnh sach ve tfnh du dieu ki$n, hya chon va ch§p nh�n cua chung t6i, bao g6m cac thu tL,.1c phan quyen va danh sach ch&? d /).J.J.., � c I!. l, J 3 c'ay.i., J w t re::: 2 c thi GI /4., • {, .. , ¼ .-A. -:V -, _±, � 11_ 11·1 _j. , , i.--- (U Fkz��; O �z/ a. iU aikill tu :t' ", � .. / ,( +£ p�.-Q_f ;4yI� e (J M lh / u1A A t::f ; I A C,(ea s e -Ht. -e< lf\.u ,,l½.,h,..e..,r % Ct. V :0 Llca:..t, 'cN'\ jrO TV -{j � • _ \-,-e ct.cc-04A • Xac Ojnh Tien Thue Nha 5.Quy vi c6 de nghi gl de thay doi hay cai thi$n chfnh sach xac djnh tien thue nha cua chung t6i? Oi�u Hanh va Quan Ly 6.Quy vj c6 de nghj gl de thay doi hay cai thi$n vi$c 0ieu Hanh va Quan Ly cua chung t6i? "· /)A I,-,/.-\I l o '- I,?(. -c..u; Jj t,,Q I f KA.° u\A 2 . Gia Dinh Tl;)' Ll;J'C (Family Self-Sufficiency) 7.Quy vj c6 nhCrng de nghj gl de thay doi hay cai thi$n Chll'O'ng Trinh Gia 0inh Tl,I' Ll)'c cua chung t6i? -II • I o, 8. Quy vi c6 nhCrng de nghi gi de khuyen khich va thuc day them nhieu gia dinh dLPQ'C ho trQ' tham gia ChLPO'ng Trinh Gia Dinh T�P Ll)'c cua chung t6i? EXHIBIT 1 Ti�n Trinh Hoan Thanh Sw M�nh cua Chung Toi 9.Lam the nao chung t6i c6 the cai thi$n tien trinh cua mlnh de hoan thanh s(r m$nh cua mlnh va ho trq tot hO'n nhu c§u nha & cua quy vi?1 .... ,) � � J ,t'\ �¾.AA ,et,,��tt: I!°i��,Jt�!.e 0 \ Di °i\ � \, l tL1tl lQ.b 10.Quy vi c6 de nghi nao khac de cai thi$n chll'O'ng trinh va dich VI) cua chung t6i cho quy vi, chu nha va c(>ng dong cua chung ta kh6ng? -II \ I a,I / I .Q '1 EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 1/10 *1.What are your housing needs and what would you rank as your top three housing needs? Consider factors such as location, size, amenities, affor dability, accessibility, proximity to transportation, safety, community, en vironmental considerations, and any specific features or accommodatio ns important to your family. 0 of 10 answered EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 2/10 *2.What recommendations do you have to more effectively support your h ousing needs? Consider solutions such as exploring different housing o ptions (e.g., renting, buying), needing additional financial assistance, co nsidering relocation to areas with better schools or transportation, larg er unit sizes, and any other ideas to more effectively support your housi ng needs. *3.As the largest housing assistance provider in our community, what do y ou think the Santa Ana Housing Authority should do to support the dive rse housing needs in our community? Consider strategies such as expan ding affordable housing initiatives through partnerships with developer s and nonprofit organizations, increasing the availability of subsidized h ousing units for low-income residents, implementing rent stabilization measures to combat rising housing costs, prioritizing the development of mixed-income housing developments to promote socioeconomic div ersity, investing in permanent supportive housing programs for vulnera ble populations such as people experiencing homelessness or individua ls with disabilities, providing financial assistance and resources for first- time homebuyers, implementing initiatives to combat housing discrimin ation and promote fair housing practices, investing in community devel opment projects to revitalize neighborhoods and improve housing quali ty, and collaborating with local government agencies, stakeholders, and community members to develop holistic and sustainable solutions tailo red to the unique needs of Santa Ana residents. 0 of 10 answered EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 3/10 *4.What recommendations do you have to change or improve our Eligibilit y, Selection and Admissions Policies, including Deconcentration and Wa iting List Procedures? Eligibility, Selection, and Admissions Policies, including Deconcentratio n and Waiting List Procedures for a Housing Authority encompass the g uidelines and procedures governing who qualifies for housing assistanc e, how individuals are selected for available units, and how waiting lists are managed. Eligibility Criteria: These criteria outline the requirements individuals m ust meet to qualify for housing assistance, based on factors such as inc ome, household size and citizenship status. Selection Process: This process involves determining which eligible indi viduals are chosen to occupy available housing units. Factors influencin g selection may include priority categories (e.g., homeless individuals, v eterans, elderly) and any preferences outlined by the Housing Authorit y. Admissions Policies: These policies detail the procedures for admitting eligible applicants into the Housing Choice Voucher Program, including the completion of necessary paperwork, verification of eligibility docum ents, and orientation process. Deconcentration Policies: Deconcentration aims to distribute subsidize d housing units more evenly throughout a community, avoiding the con centration of low-income households in specific neighborhoods. Policie s may include strategies to encourage the development of affordable ho using in various areas and promote integration and diversity. Waiting List Procedures: The waiting list outlines the order in which elig ible applicants are placed to receive housing assistance. Policies dictat e how individuals are added to the list, how preferences and priorities a re applied, and how the list is managed over time, including updates an d purges to maintain accuracy and fairness. Overall, these policies and procedures ensure transparency, fairness, an d efficiency in the allocation of housing assistance while promoting dive rsity, integration, and equitable access to affordable housing options wi thin the community. 0 of 10 answered EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 4/10 0 of 10 answered EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 5/10 *5.What recommendations do you have to change or improve our Rent Det ermination Policies? Rent Determination Policies for the Housing Choice Voucher (HCV) pro gram refer to the guidelines and procedures used to calculate the amou nt of rent that a participant in the program is responsible for paying. Ke y aspects of Rent Determination Policies in the HCV program include: Fair Market Rent (FMR): The U.S. Department of Housing and Urban De velopment (HUD) establishes Fair Market Rents for different areas base d on rental market conditions. These FMRs serve as the maximum amo unt of rent that can be subsidized under the program for various unit siz es in a particular area. Payment Standard: Payment standards in the HCV program represent t he maximum amount of subsidy that the Housing Authority will provide toward the rent and utilities for a participant in the program. Rent Reasonableness: Housing Authorities must ensure that the rent ch arged for a unit leased with an HCV is reasonable compared to similar u nassisted units in the area. This determination helps prevent excessive rents and ensures that the program's funds are used effectively. Utility Allowance: Participants may receive an additional subsidy to cov er the cost of utilities not included in the rent. The amount of this allow ance is based on the average utility costs for the unit size and type in th e area. Income Verification: these policies involve verifying the participant's inc ome to accurately calculate their portion of the rent and subsidy. Overall, Rent Determination Policies for the HCV program aim to ensure that participants pay an affordable portion of their income towards hou sing costs while maintaining the program's fiscal responsibility and pro moting access to safe and decent housing in the private rental market. 0 of 10 answered EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 6/10 *6.What recommendations do you have to change or improve our Operatio ns and Management? Ideas may include but are not limited to: Streamlined Processes: Implement streamlined application and recertifi cation processes to reduce administrative burdens for both program pa rticipants and staff. Utilize technology solutions, such as online portals, to facilitate easier access to information and submissions. Enhanced Communication: Improve communication channels between program administrators, landlords, and participants to ensure timely di ssemination of information, address concerns, and provide support as n eeded. Regular updates on program changes, resources, and opportunit ies can help foster transparency and trust. Landlord Engagement and Recruitment: Develop strategies to increase landlord participation in the program, such as offering incentives, provi ding training on program requirements and benefits, and establishing cl ear lines of communication for landlord inquiries and concerns. Buildin g strong relationships with landlords can expand housing options for pa rticipants and promote program sustainability. Quality Assurance and Inspections: Enhance quality assurance measure s by conducting regular inspections of rental units to ensure complianc e with housing quality standards. Implement efficient scheduling and re porting systems to monitor inspection results and address any issues p romptly, maintaining the safety and habitability of housing units. Case Management and Support Services: Offer comprehensive case ma nagement and support services to assist participants in achieving indep endence and self-sufficiency. Provide access to resources such as job tr aining, education, childcare, healthcare, and financial literacy programs to address the underlying needs of program participants. Community Partnerships and Collaboration: Foster partnerships with lo cal organizations and community stakeholders to leverage resources, c oordinate services, and address systemic barriers to affordable housin g. 0 of 10 answered EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 7/10 0 of 10 answered EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 8/10 *7.What recommendations do you have to change or improve our Family S elf-Sufficiency Program? Ideas may include but are not limited to: Tailored Goal Setting: Customize goal-setting sessions for participants b ased on individual needs, strengths, and aspirations. Provide personaliz ed support and resources to help participants develop and achieve their self-sufficiency goals, such as education and job training programs, fina ncial literacy workshops, and career counseling services. Expanded Service Offerings: Expand the range of supportive services av ailable to FSS participants by partnering with local organizations, emplo yers, educational institutions, and service providers. Offer access to chil dcare assistance, transportation vouchers, healthcare services, mental health counseling, and substance abuse treatment programs to address barriers to self-sufficiency. Enhanced Case Management: Implement a comprehensive case manag ement approach that includes regular assessments, progress monitorin g, and referrals to community resources. Assign dedicated case manage rs to provide ongoing support, guidance, and advocacy for participants as they work toward achieving their goals. Financial Incentives and Savings Programs: Offer financial incentives, su ch as escrow accounts, to reward participants for reaching milestones a nd achieving self-sufficiency objectives. Establish savings programs to h elp participants build assets and financial stability over time, including homeownership assistance programs and matched savings accounts for education or entrepreneurship. Job Training and Employment Opportunities: Develop partnerships with local employers to create job training and employment placement progr ams tailored to the needs of FSS participants. Provide access to vocatio nal training, apprenticeship programs, job fairs, and job readiness works hops to enhance participants' skills and employment prospects. Education and Career Advancement Support: Offer educational support services, including tutoring, GED preparation, English language classes, and post-secondary education assistance, to help participants further t heir education and career advancement opportunities. Facilitate access to scholarships, grants, and tuition assistance programs to support part icipants' educational goals. 0 of 10 answered EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 9/10 Done Powered by See how easy it is to create surveys and forms.. y and peer support among FSS participants through group activities, wo rkshops, and peer mentoring programs. Encourage participants to share experiences, resources, and strategies for success, creating a supportiv e network that enhances motivation and accountability. *8.What recommendations do you have to encourage and motivate more a ssisted-families to join our Family Self-Sufficiency Program? *9.How can we improve our progress to fulfill our mission and better supp ort your housing needs? *10.Do you have any other recommendations to improve our program and services for you, our landlords, and our community? 0 of 10 answered EXHIBIT 1 3/13/24, 8 00 AM Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 https //www surveymonkey com/r/VC9NPDD 10/10 Privacy & Cookie Notice 0 of 10 answered EXHIBIT 1 3/13/24, 7 58AM SurveyMonkey Analyze Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 SUMMARY ➔ DESIGN SURVEY ➔ PREVIEW & SCORE ➔ CONNECT APPS ➔ COLLECT RESPONSES ➔ ANALYZE RESULTS ➔ PRESENT RESULTS https /lwww surveymonkey com/analyze/tTiTEWRNc 2FsVtRlcMLJcRZqBGnbxaEBFThglSY9u 2F84 3D 1/9 EXHIBIT 1 3/13/24, 7 58AM v ExPORTs e @ PAID FEATURE Export your survey data in .PDF, .XLS, .CSV, .PPTX, or SPSS format. Upgrade Learn more • SurveyMonkey Analyze Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 QUESTION SUMMARIES INSIGHTS AND DATA TRENDS INDIVIDUAL R RESPONDENTS: 19 of 19 Page1 Q1 What are your housing needs and what would you rank a� housing needs? Consider factors such as location, size, a affordability, accessibility, proximity to transportation, sa environmental considerations, and any specific features c important to your family. Answered: 19 Skipped: O RESPONSES (19) {oWORDCL0UD {o TAGS(O) Newl Introducing Sentiment Analysis eee Detect the feeling and sentiment behind written responses. [ watch a demo Q Search Responses Showing 19 responses Affordability, Safety, Ability to receive help when Domestic Violence Survivor! 2/28/2024 11 :38 PM affordability,transportation,safety 2/27/2024 01:54 PM View re, View re, Size Is a very big deal as some may be single Mother with a teenager or a caregiver with a disable bedroom. Having the Mother or caregiver/ child or disable person sleep on the couch. Very unsaf bedroom vouchers should be ok for 2 people. Just my opinion. Q2 2/12/2024 06:04 PM Affordable, safety, location 2/12/2024 05:49 PM View re, View re, What recommendations do you have to more effectively ihousing needs? Consider solutions such as exploring diff options (e.g., renting, buying), needing additional financi, considering relocation to areas with better schools or tra unit sizes, and any other ideas to more effectively suppor needs. Answered: 19 Skipped: O A RESPONSES (19) P., WORD CLOUD P., TAGS (0) https 1/www surveymonkey com/analyze/tTiTEWRNc 2FsVtRlcMLJcRZqBGnbxaEBFThglSY9u 2F84 3D 2/9 EXHIBIT 1 3/13/24, 7 58AM SurveyMonkey Analyze Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 Newl Introducing Sentiment Analysis eee Detect the feeling and sentiment behind written responses. watch a demo a_ Search Responses Showing 19 responses Rent Increases by Apt complex to non hud residents lncentivlses ownere to stop accepting tower Orange County 2/28/2024 11 :38 PM adding reasonablllty and accountability for other household member s 2/27/2024 01:54 PM View re, View re, It would be very great to have more apartment complexes In Orange County allowing a certain ar Housing vouchers. But I'm not quite sure how that works with property managers. 2/12/2024 06:04 PM View re, Relocation to better schools 2/12/2024 05:49 PM View re, Q3 As the largest housing assistance provider in our commu think the Santa Ana Housing Authority should do to sup� housing needs in our community? Consider strategies su, affordable housing initiatives through partnerships with c nonprofit organizations, increasing the availability of sub for low-income residents, implementing rent stabilizatior combat rising housing costs, prioritizing the developmen housing developments to promote socioeconomic divers permanent supportive housing programs for vulnerable � people experiencing homelessness or individuals with di� financial assistance and resources for first-time homebu) initiatives to combat housing discrimination and promotE practices, investing in community development projects neighborhoods and improve housing quality, and collabo government agencies, stakeholders, and community men holistic and sustainable solutions tailored to the unique r residents. Answered: 19 Skipped: O RESPONSES (19) &J WORD CLOUD &J TAGS (0) Newl eee Introducing Sentime nt Analysis Detect the feeling and sentiment behind written res, watch a demo s. https 1/www surveymonkey com/analyze/tTiTEWRNc 2FsVtRlcMLJcRZqBGnbxaEBFThglSY9u 2F84 3D 3/9 EXHIBIT 1 3/13/24, 7 58AM SurveyMonkey Analyze Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 Q. Search Responses Q4 Showing 19 responses More sensitive to disabled and LGBT community when unfair treatment occurs by Property Mana providers 2/28/2024 11 :38 PM A program similar to VAWA for victims with dlsabilites 2/27/2024 01:54 PM View re, View re, Rent goes up substantially each year especially when the landlords/ property managers/ owners I feel they take advantage of that and are different with the other tenants that don't have housln1 not right. 2/12/2024 06:04 PM View re, Homelessness 2fl2/2024 05:49 PM View re! What recommendations do you have to change or imprO\ Selection and Admissions Policies, including Deconcentr; List Procedures? Eligibility, Selection, and Admissions Pc Deconcentration and Waiting List Procedures for a Housi encompass the guidelines and procedures governing whc housing assistance, how individuals are selected for avail waiting lists are managed.Eligibility Criteria: These criteri requirements individuals must meet to qualify for housin on factors such as income, household size and citizenshi1 Process: This process involves determining which eligiblE chosen to occupy available housing units. Factors influen include priority categories (e.g., homeless individuals, vet any preferences outlined by the Housing Authority.Ad mi� These policies detail the procedures for admitting eligibl( Housing Choice Voucher Program, including the completi paperwork, verification of eligibility documents, and orier process.Deconcentration Policies: Deconcentration aims subsidized housing units more evenly throughout a comn concentration of low-income households in specific neigt may include strategies to encourage the development of in various areas and promote integration and diversity.W, Procedures: The waiting list outlines the order in which e placed to receive housing assistance. Policies dictate hov added to the list, how preferences and priorities are appli is managed over time, including updates and purges to rr and fairness.Overall, these policies and procedures ensur fairness, and efficiency in the allocation of housing assist promoting diversity, integration, and equitable access to options within the community. " Answered: 19 Skipped: O https 1/www surveymonkey com/analyze/tTiTEWRNc 2FsVtRlcMLJcRZqBGnbxaEBFThglSY9u 2F84 3D 4/9 EXHIBIT 1 3/13/24, 7 58AM SurveyMonkey Analyze Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 RESPONSES (19) {o WORD CLOUD {o TAGS (0) Newl Introducing Sentiment Analysis eee Detect the feeling and sentiment behind written responses. watch a demo O. Search Responses Q5 Showing 19 responses No opinion re: waiting lists 2/28/2024 11 :38 PM continuing to support for programs to develop for dependents 2/27/2024 01:54 PM The random lottery should be less than 4 years. By that time the child 2/12/2024 06:04 PM Continue promoting homelessness 2/12/2024 05:49 PM I don't have any knowledge of how this can be done. View re, View re, View re, View re, What recommendations do you have to change or imprO\ Determination Policies? Rent Determination Policies for Voucher (HCV) program refer to the guidelines and proce calculate the amount of rent that a participant in the pro for paying. Key aspects of Rent Determination Policies in include:Fair Market Rent (FMR): The U.S. Department of I Development (HUD) establishes Fair Market Rents for dif on rental market conditions. These FMRs serve as the m, rent that can be subsidized under the program for variou particular area.Payment Standard: Payment standards in represent the maximum amount of subsidy that the How provide toward the rent and utilities for a participant in ti Reasonableness: Housing Authorities must ensure that ti unit leased with an HCV is reasonable compared to simil, the area. This determination helps prevent excessive ren the program's funds are used effectively.Utility AllowancE receive an additional subsidy to cover the cost of utilities rent . The amount of this allowance is based on the averai the unit size and type in the area.Income Verification: the verifying the participant's income to accurately calculate rent and subsidy.Overall, Rent Determination Policies for aim to ensure that participants pay an affordable ,.._ 'tion towards housing costs while maintaining the pro� .... ,n's fi and promoting access to safe and decent housing in the 1 https 1/www surveymonkey com/analyze/tTiTEWRNc 2FsVtRlcMLJcRZqBGnbxaEBFThglSY9u 2F84 3D 519 EXHIBIT 1 3/13/24, 7 58AM SurveyMonkey Analyze Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 market. Answered: 19 Skipped: O RESPONSES (19) &J WORD CLOUD &J TAGS (0) Newl Introducing Sentiment Analysis eee Detect the feeling and sentiment behind written responses. watch a demo Q Search Responses Q6 Showing 19 responses Follow rent websites to establish what rental amounts owners are receiving from non HUD renter monthy allowances to property owners 2/28/2024 11 :38 PM pricing should not be limited for bedroom size 2/27/2024 01:54 PM N/A 2/12/2024 06:04 PM Rent Is reasonable 2/12/2024 05:49 PM View re, View re, View re, View re, What recommendations do you have to change or imprO\ and Management? Ideas may include but are not limited Processes: Implement streamlined application and recer1 to reduce administrative burdens for both program partic Utilize technology solutions, such as on line portals, to fa< to information and submissions.Enhanced Communicatic communication channels between program administrato participants to ensure timely dissemination of informatio and provide support as needed. Regular updates on prog resources, and opportunities can help foster transparenc Engagement and Recruitment: Develop strategies to incr participation in the program, such as offering incentives, program requirements and benefits, and establishing cle, communication for landlord inquiries and concerns. Builc relationships with landlords can expand housing options promote program sustainability.Quality Assurance and In quality assurance measures by conducting regular inspec to ensure compliance with housing quality standards. lm1 scheduling and reporting systems to monitor inspP.ction any issues promptly, maintaining the safety and � " tabil units.Case Management and Support Services: Offer com mr1nr1P-P.mP.nt ;:inrl s1 innnrt sP.rvir.P.s tn ;:issist nr1rtir.inr1nts https 1/www surveymonkey com/analyze/tTiTEWRNc 2FsVtRlcMLJcRZqBGnbxaEBFThglSY9u 2F84 3D 6/9 EXHIBIT 1 3/13/24, 7 58AM SurveyMonkey Analyze Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 ... -.. -o-·"-"--· ·---,--,---· ---·. ·--------·--,---· -·-·,---· ·-- independence and self-sufficiency. Provide access to resc training, education, childcare, healthcare, and financial li address the underlying needs of program participants.Co Partnerships and Collaboration: Foster partnerships with and community stakeholders to leverage resources, coor, address systemic barriers to affordable housing. Answered: 19 Skipped: O RESPONSES (19) &J WORD CLOUD &J TAGS (0) Newl eee Introducing Sentiment Analysis Detect the feeling and sentiment behind written responses. [ watch a demo Q Search Responses Q7 Showing 19 responses Since Covld It been more and nore difficult to reach case managers which Is not their fault. Mayb customer service people thagt could monitor phones and in person meetings with HUD staff 2/28/2024 11 :38 PM View re, rent determination proeess is very messy and rent Is not always timely 2/27/2024 01:54 PM View re, I wish that It wasn't such a high turnover rate, I've had over 6 workers In less than 4 years. It's ve new case worker, especiaUy when I'm doing my part It actuaUy gives me anxiety sometimes think the correct person. Please try to figure out how to keep a case worker on for longer than 6 montt transfer all Info to the next case worker so It doesn't look like we weren't In compliance. 2/12/2024 06:04 PM View re, Better Quality service What recommendations do you have to change or imprO\ Sufficiency Program? Ideas may include but are not limit Setting: Customize goal-setting sessions for participants needs, strengths, and aspirations. Provide personalized s resources to help participants develop and achieve their goals, such as education and job training programs, finan workshops, and career counseling services.Expanded Ser Expand the range of supportive services available to FSS partnering with local organizations, employers, educatior service providers. Offer access to childcare assistance, tr. vouchers, healthcare services, mental health counseling, abuse treatment programs to address barriers to self-suf Case Management: Implement a comprehensive case ma that includes regular assessments, progress mon· ,.._ ing,; community resources. Assign dedicated case ma .. u5ers t support, guidance, and advocacy for participants as they . . . . . https 1/www surveymonkey com/analyze/tTiTEWRNc 2FsVtRlcMLJcRZqBGnbxaEBFThglSY9u 2F84 3D 719 EXHIBIT 1 3/13/24, 7 58AM SurveyMonkey Analyze Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 achieving their goals.Financial Incentives and Savings Pre financial incentives, such as escrow accounts, to reward I reaching milestones and achieving self-sufficiency object savings programs to help participants build assets and fi1 time, including homeownership assistance programs and accounts for education or entrepreneurship.Job Training Opportunities: Develop partnerships with local employer training and employment placement programs tailored tc participants. Provide access to vocational training, appre job fairs, and job readiness workshops to enhance partici employment prospects.Education and Career Advancem educational support services, including tutoring, GED prE language classes, and post-secondary education assistar participants further their education and career advancen Facilitate access to scholarships, grants, and tuition assi� support participants' educational goals.Community Enga Support: Foster a sense of community and peer support, participants through group activities, workshops, and peE programs. Encourage participants to share experiences, r strategies for success, creating a supportive network tha motivation and accountability. Answered: 19 Skipped: O RESPONSES (19) &J WORD CLOUD &J TAGS (0) Newl Introducing Sentiment Analysis eee Detect the feeling and sentiment behind written responses. watch a demo Q. Search Responses Q8 Showing 19 responses People unable to work could use programs like finding resources or othe disabled adults on prog specifically for disabled of LGBT groups of reclpelnts 2/28/2024 11 :38 PM View re, n/a 2/27/2024 01:54 PM View re, Meetings and goals and resources are huge. I would like more closer to my community as well. 2/12/2024 06:04 PM FSS is the program In the state 2/12/2024 05:49 PM View re, View re, A What recommendations do you have to encourage and IT.::ic:c:ic:tP.rl-familiP.c: tn inin n11r �.::imilv �P.lf-�11ffir.iP.nr.v Prnor https 1/www surveymonkey com/analyze/tTiTEWRNc 2FsVtRlcMLJcRZqBGnbxaEBFThglSY9u 2F84 3D 8/9 EXHIBIT 1 3/13/24, 7 58AM ENGLISH I I SurveyMonkey Analyze Santa Ana Housing Authority Annual Plan Survey FY 2024 2025 -��-�� ·-"""�� J�"' ��·, -""'J -�---�-.. �·�"�J ·�o· Answered: 19 Skipped: O RESPONSES (19) {h WORD CLOUD {h TAGS(O) Newl Introducing Sentiment Analysis eee Detect the feeling and sentiment behind written responses. [ watch a demo Q. Search Responses Showing 19 responses lncentivlze, reward, monitor, provide monthy meetings 2/28/2024 11 :38 PM View re, n/a 2/27/2024 01:54 PM View re, More one on one meetings, via phone calV FaceTime or in person whichever works for the persor 2/12/2024 06:04 PM This program Is a gain for you, what are you doing better? 2/12/2024 05:49 PM I don't have the proper knowledge to offer advice. View re, View re, 0 About SurveyMonkey • careers • Developers • Privacy Notice • California Privacy Notice • Email Opt-In • Help • Cookies Notice • Copyright C> 1999-2024 SurveyMonkey • Do not sell or share my personal information l,!"'J TrustedSlte· CERTIFIED SECURE https 1/www surveymonkey com/analyze/tTiTEWRNc 2FsVtRlcMLJcRZqBGnbxaEBFThglSY9u 2F84 3D 919 EXHIBIT 1 Resolution 2024-XXX Page 1 of 2 RESOLUTION NO. 2024-XXX A RESOLUTION OF THE HOUSING AUTHORITY OF THE CITY OF SANTA ANA APPROVING THE SUBMISSION OF THE ANNUAL PLAN FOR FISCAL YEAR 2024-2025 BE IT RESOLVED BY THE MEMBERS OF THE HOUSING AUTHORITY OF THE CITY OF SANTA ANA, AS FOLLOWS: Section 1. The Housing Authority of the City of Santa Ana conclusively finds, determines and declares as follows: A.The Housing Authority of the City of Santa Ana (the “Authority”) is required by the U.S. Department of Housing and Urban Development (“HUD”) to have an Annual Plan due to the fact that the Authority administers a Housing Choice Voucher (“HCV”) Rental Assistance Program. B.The purpose of the Authority’s Annual Plan is to advise HUD, program participants and members of the public of its mission and strategy to serve the needs of very low-income families. It provides information about the current operations of the Authority, including programs, participants, services for the upcoming year, and any operational or tenant concerns. C.The Authority is required to review its operations and needs for the Annual Plan with input from HCV participants. Three (3) Resident Advisory Board Meetings were held on February 12, 2024, with responses incorporated into the Annual Plan, as required by HUD regulations. D. HUD regulations require a forty-five (45) day public comment period. On February 16, 2024, a legal notice was published in the Orange County Register, Nguoi Viet and La Opinión advising the public that a draft of the Annual Plan was available for public review and comment and a public hearing would be held on April 2, 2024. The public comment period ended on April 2, 2024. Further, a public hearing was held by the Authority on April 2, 2024, and all comments received at the hearing are included in the final documents to be submitted to HUD. Section 2. The Annual Plan for Fiscal Year 2024-2025 of the Housing Authority of the City of Santa Ana is hereby approved and adopted. Said Annual Plan shall be submitted by the Authority to HUD. Section 3. This Resolution shall take effect immediately upon its adoption by the Authority Board, and the Recording Secretary for the Authority shall attest to and certify the vote adopting this Resolution. EXHIBIT 2 Resolution 2024-XXX Page 2 of 2 ADOPTED this _____ day of ______________, 2024. _____________________ Valerie Amezcua Chair APPROVED AS TO FORM: Sonia R. Carvalho, General Counsel By:_____________________ Andrea Garcia-Miller Assistant Counsel AYES: Boardmembers: __________________________ NOES: Boardmembers: __________________________ ABSTAIN: Boardmembers: __________________________ NOT PRESENT: Boardmembers: __________________________ CERTIFICATION OF ATTESTATION AND ORIGINALITY I, JENNIFER L. HALL, Recording Secretary to the Housing Authority of the City of Santa Ana, do hereby attest to and certify the attached Resolution No. 2024- to be the original resolution adopted by the Housing Authority of the City of Santa Ana on April 2, 2024. Date: ____________________ ______________________________ Jennifer L. Hall, Recording Secretary EXHIBIT 2 The Orange Countv Register 1920 Main St., Suite 225 Irvine, Ca 92614 714-796-7000 5211379 CNSB / CNSB-ACCOMMODATIONS 915 E 1ST ST ORDER EXPEDITING LOS ANGELES, CA 90012-4050 FILE NO. 3782458 AFFIDAVI T OF PUBLICATION STATE OF CALIFORNIA, }ss. County of Orange I am a citizen of the United States and a resident of the County aforesaid; I am over the age of eighteen years, and not a party to or interested in the above entitled matter. I am the principal clerk of The Orange County Register, a newspaper of general circulation, published in the city of Santa Ana, County of Orange, and which newspaper has been adjudged to be a newspaper of general circulation by the Superior Court of the County of Orange, State of California, under the date of November 19, 1905, Case No. A-21046, that the notice, of which the annexed is a true printed copy, has been published in each regular and entire issue of said newspaper and not in any supplement thereof on the following dates, to wit: 02/16/2024 I certify (or declare) under the penalty of perjury under the laws of the State of California that the foregoing is true and correct: Executed at Anaheim, Orange County, California, on Date: February 16, 2024. Signature 1111111111 11111111111111111111111111111111 11111 IIIII IIIII IIIII 11111 11111111* A O O O O O 6 6 9 9 2 0 3 * r.L?1�12/15/16 PROOF OF PUBLICATION Legal No. 0011647624 NOTICE OF PUBLIC HEARING BEFORE THE CITY.COUNCIL OF THE ClTYOF SANTAANA, CA. . . .. The City of Santa Ana encourages the public to • porticiPOte iii· thedecision-making . process., . The following notice ·fs • being1provided$0 thot· -YOU· can ·.ask'., questions,make comments • a·nd. ' · stayinformed about pro[ects that.might :be iniPOrtantto YOU;.We enc-oura'ile you to contact . us .. pr:lor to -the Public Hearing ··if· you··,have any questions:. • • • •. . ··: . : .. • . • :-. • �g,TJ�Jn�5-��uii�IYA%/��i�/ -��hold a Public -Hearing ·.to receive public-t�stimonv, _;and .. \Viii. toke <J.Ction on "!he i1em·'dcscritied·'.below. Decision on this matter"will be final. ��ll�!�in9 ·Aullio;i;v ot-111/ftlf%i Scinto .Ano will be. conducting· ,a public Moring to consider. the FiscalYecr 2ll24 -_2025 Annuol::P.tan for !heHousing . At.ithciritv;·o(.:Jhe:., Cl1Yi ofSanto .Ano (CA093}·. T.hc . HousingAu!hority is r'eciuired to hold a-:public heorin9 -to discuss cind hear: public -comments on .the.Annual Pion priorlo submission·: . 'to·. ·the . • U.S. Department of.Housing. and urban Developri1ent (HUD). Amiriimum of o 45-dcy noti(;e.of:this publit,tiearing is requiroo .. bv -.the . ·federal regulol iCr'l!L -PursiJant.'tc:·the·-Quolity ·Housing :and Work . .Resp0iisibilitv Actot 199il{Puiilk lciw405•276Y, ttieHousing· Authorlfy;::af.:-the·,;cih•· ·ot$i;Jnta Anc;i is r�qufred:to 'prei:><fre.anAnnual • . • Pion. The Annual Plan provides':delails<1bout the Hc;ii.Jsing Authar'it,vsmission. goals, arid 01>iec1ivc-s,. and,fhe progress the: Housing Authority hes made in meetihil-the.gools aridoble<:tivcs • dcscr.ibcd in Ille .Housing,Authority's previOLJS ::;AnriucJ. .Plan.The· Annlu:,I Plcm·.:provides. detailsobout the Ho°L.1sin9 • AuthoritY'S immediate operations;·· ·pr:ogrom porticipcmts, . programs cindservices, arid ... the: '.Authority•sstrategy for ··hciildling. opero1iorialconc.erns., P(Irticipants· concerns andnoods. and • • pfojc-cted programs/services for Fiscal .Yeor1024 • 2025. The Annual Plan also�xamineis • long0rarige . end . shorlrange st r1;Jtegie5, to.adi;lress·'rieeds os identified bv the Resident :Advisory Boo�: . • • -�. M t" r " D t - Th" iYi;ftJ(9wrrt�-ffa"'r<f fii-eTllesda�:April 2, 2024 ot 5:30. P ;M. orthereafter in ·tne Citv -Council-Chamber, 22 Civic Center Plaza, Santo Ano. ·California· 1>2702 .. All interested persons con refer to !he following link for more Informationand instructions for· participating inthe meetiri� .- cot'i • be found • 01 www. sonta:.Ona: org/agendos,o n d· minufes. :W.r.1.t.te.n __ _c_o.rnrrw.nt.s: If .You oreunable to por·ticipate in ttw meeting, �•ou may send. w�itten. comments' _bv-e-moil • to· eCornmentri'!lsailto-ana.org (reference tt1c Agcndo Item ;; in the subiP,ct line) or mail too.Jennifer L . ..tta�iS(tYr �.l�_r�._<;:!�� of �:!)_flla_�ll?!. EXHIBIT 3 r.L?l-12/15!16 2 .LIJ \..IVIC: I...Clll�f t'ICllO - IVl.}11,. ::,amo An<I, CA· 92701. Deadline to submit written comments is ·4:00.P.m. on-the <Jay ot me meeting .. comments received ofter the:deodline mav. not De cfistrlbuted to·· tl1e Housing Authority bu1 will bo made.port of ,he -record. 't'Jbi,JQ-.;�2nwac;Je£i�rQit�{f1iis: Pleose c:ontoc:t: Judson ·erown, Housing Division Mcind9cr. ot (714) 667-2241 or you can send. on email 10ibrown@santo-ono.o_rg, Where To Get.' More Information • A Ii s 1 off repor.1 s regard mg ·any 1 !em on this ogendo .. ore ·ovciiloble: fot' public inspcc1ion .ih. ttic/Cily·Clcrk-s Office during rt:!9ulcir.busines·s hours ond POsted on the Citv·s website the Tuesday i>rior to the :(:outKil meeting al'_.. . _v,w'.v:san1aona.org/ogendos-cind-mlnutes .. • • Si tiene preguntos en espanol; favor de llamar di -(714).'.647�6520. N?u c?n·H�n l?c,b?ng ti?ng-Vi?t, x.in ?i?n.tho?i cho.Tonv·Loi :s? (714) 565-2627;_ • • If you choflenge 'i"tte decis.i�n.on theobove motter .. you·moy 1>e liml1e<1 to raising orily ·_ tho�e'. • issues ·you .. or someone 'else ,rciised. .i:Jf. the: pi,rblit Ilea ring dcs.crlbG'<I in: this' notice .. • or in. w ri !ten. con'esponclt!!nte; deljv_ifred fo the Housing-AtJthority·of the City of SOllta Ano ot. or prior to:·. the public . hearing . .Jen·nifer. . l,. . . H<ill, • CMC sccrC?torviCity Clc"rk • • • • 2/16/24 . CN S-3782458 # ORANGF. C:OUNTY RF(.;1$TER EXHIBIT 3 LA OPINION PO BOX 15093, LOS ANGELES, CA 90015 Telephone (213) 896-2260 / Fax (213) 896-2236 PROOF OF PUBLICATION (2015.5 C.C.P.) State of California ) County of LOS ANGELES ) ss Notice Type: GPN -GOVT PUBLIC NOTICE Ad Description: Public Notice for Annual Plan 2-7-24 Final (JN NH JB)-Spanish I am a citizen of the United States and a resident of the State of California; I am over the age of eighteen years, and not a party to or interested in the above entitled matter. I am the principal clerk of the printer and publisher of the LA OPINION, a newspaper published in the English language in the city of LOS ANGELES, county of LOS ANGELES, and adjudged a newspaper of general circulation as defined by the laws of the State of California by the Superior Court of the County of LOS ANGELES, State of California, under date 07/28/1969, Case No. 950176. That the notice, of which the annexed is a printed copy, has been published in each regular and entire issue of said newspaper and not in any supplement thereof on the following dates, to-wit: 02/16/2024 Executed on: 02/16/2024 At LOS ANGELES ,CA I certify (or declare) under penalty of perjury that the foregoing is true and correct. Email ' Signature I lllllll llll lllll lllll lllll lllll lllll lllll lllll lllll lllll 1111111111 1111 1111 *A O O O O O 6 6 8 5 5 6 9 * CNS#: 3782467 AVISO DE AUDIENCIA PUBLICA ANTE EL CONCEJD MUNICIPAL DE LA CIUDAO DE SANTA ANA, CA La Cludad de Santa Ana anlma al publlco a partlclpar en el proceso de toma de decisiones. Le damos el aviso siguiente para que pueda hacer preguntas y comen•tarios, y mantenerse infonnado sabre los proyectos que puedan ser lmportantes para usted. Le anlmamos a que se comunlque con nosotros antes de la Audiencia Publica si tiene alguna pregunta. POR LA PRESENTE SE NOTIFICA La Autoridad de Vivienda de Santa Ana celebrara una Audiencia Publica para recibir testimonias del pubUco y tomara medidas sabre el asunto que se describe a continuaci6n. La decisi6n sabre este asunto sera definitiva. Medida propuesta: La Autoridad de Vivienda de la Ciudad de Santa Ana llevara a cabo una audiencia pubtica para considerar el Plan Anual del Mo Fiscal 2024-2025 para la Autoridad de Vivienda de la Ciudad de Santa Ana {CA093). La Autoridad de Vivienda esta obUgada a celebrar una audiencia pUblica para discutir y escuchar las cornentarios del publico sabre el Plan Anual antes de presentarlo al Departamento de Vivienda y Desarrollo Urbano de las Estadas Unidos {HUD). Las regulaciones federales requieren una notificaci6n de esta audiencia publica con un minimo de 45 dias de antelacion. Conforme a la Ley de Vivienda de CaHdad y Responsabilidad Laboral de 1998 (Ley Publica 105-276). ta Autoridad de Vivienda de la Ciudad de Santa Ana esta obligada a preparar un Plan Anuat. 8 Plan Anual da detalles sabre la mision. metas y objetivos de la Autoridad de Vivienda. y el progreso que la Autoridad de Vivienda ha logrado en el This space for filing stamp only cumplirniento de las met as y objetivos descritos en el Plan Anual anterior de la Autoridad de Vivienda. El Plan Anual proporciona detalles sabre las operaciones inrnediatas de la Autoridad de Vivienda. las participantes en las programas. las programas y servicios, y la estrategia de la Autoridad para manejar las inquietudes operativas, las inquietudes y necesldades de las participantes. y las programas/servicias proyectados para el Ano Fiscal 2024-2025. El Plan Anual tambien examina las estrategias a corto y largo plaza para abordar las necesidades identificadas par et Consejo Asesor de Residentes. Fecha y hora de la reunl6n -Este asunto sera tratado el martes. 2 de abril del 2024 a las 5:30 PM o despues en la Camara del Concejo Municipal, 22 Civic Center Plaza. Santa Ana, California 92702. Todas las personas interesadas pueden consultar el enlace siguiente para obtener mas informaci6n y las instrucciones para participar en la reuni6n se pueden encontrar en www.santaana.org/agendas-andminutes. Comentarios escritos: Si no puede participar en la reunion, puede enviar sus comentarias por escmo por correo electr6nico a eComment@santa ana.org (haga referencla at numero de articulo det orden del dia en la linea de asunto) o por correo postal a Jennifer L. Han. Secretaria Municipal, Ciudad de Santa Ana. 20 Civic Center Plaza -M30. Santa Ana. CA 92701. La fecha Ii mite para presentar comentarios par escrito es a las 4:00 PM del dia de la reuni6n. Los oomentarios recibidos despues de la fecha limite no podran ser distribuidos a la Autoridad de Vivienda. pero formaran parte del expediente. Con gulen comunlcarse en caso de preguntas Si tiene alguna pregunta. por favor comuniquese con Judson Brown. Gerente de la Divisi6n de Vivienda. al (714) 667-2241 o puede enviar un correo electr6nico a jbrown@santa-ana.org. DOnde obtener mas informaci6n-Todos las informes del personal relativos a cualquier punto de este orden del dia estan disponibles para su inspecci6n publica en la Oficina de la Secretaria Municipal durante el horario laboral habitual y se publican en el sitio web de la Ciudad el martes anterior a la reuni6n del Concejo en: www.santa ana.org/agendas-and minutes. Si tiene preguntas en espallol, favor de Hamar al (714) 647- 6520. N6u c:An lien l�c b�ng tl6ng Vi.I, xln dl•n tho�t cho Tony Lal s6 (714) 565-2627 Si impugna la decision sabre este asunto. puede limitarse a plantear Unicamente las cuestiones que usted u otra persona plantearon en la audiencia publica descrita en este aviso. o en correspondencia escrita entregada a la Auloridad de Vivienda de la Ciudad de Santa Ana en la audiencia publica o con anterioridad a la misma. Jennifer L. Hall. CMG Secretaria Municipal 2/16/24 CNS-3782467# LA OPINION EXHIBIT 3 California Newspaper Service Bureau Public Notice Advertising Since 1934 Tel 1-800-788-7840 Fax 1-800-474-9444 Local Offices and Representatives in: . Los Angeles, Santa Ana, San Diego, Riverside/San Bernardino, San Francisco, Oakland, San Jose, Sacramento Special' Services Available in Phoenix DECLARATION ·I am a resident of Los Angeles County, over the age of eighteen years and not a party to or interested in the matter noticed. . I The notice, of which the annexed is a printed copy appeared in the: NGUOI VIET On -the following dates: 02/16/2024 I certify (or declare) under penalty of perjury that the foregoing is true and correct. Dated at Los Angeles, California, this 28th day of February 2024 • Debbie Yerkes Signature 3782463 "The only Public Notice which is ju stifiable from the standpoint of true economy and the public interest, is that which reaches those who are affected by it" 1 11 1111111 11 11111 11111 11111 1111111111 11111 11 111 lllll lllll 111111111111111111 *A O O O O O 6 7 0 1 1 3 0 * THONG BAO VE su61 TRlfNG cAu DAN y TRlfO'c HQI o6NG THANH PH6 SANTA ANA, CA Thanh pho Santa Ana khuyen khich cling chiing !ham gia vao qua trinh ra quyet dinh. Thong bao sau dugc di/a ra de quy v! co the d�t cau hoi, di/a y kien va c�p nhat thong tin ve c:ic du an cO the quan tn;,ng dOi v<n quy v!. Chung tiii mong quy v! se lien l�c vcii chung tiii truac Bu6i Tiling Cau Dan Y neu quy v! c6 bat ky cau hoi nao. DAY LA THONG BAO VE-Co Quan Tham Quyen Nha O se to chac mot buoi Tnmg (au Dan'/ de nhan lill ch@g cua cong chung vase co hanh dgng doi vai muc dugc neu duai day. Se co quyet dinh cuoi cung vev.in ai nay. Hanh Diinq dUoc De Xuat: Cil Quan Tham Quyen Nha (i Santa . Ana se tien hanh mgt phien trung cau �an y de xem xet Ke Hoach Hang Nam cho Nam Tai Khoa 2024 - 2025 cho Co Quan Tham Quyen Nha OThanh Pho Santa Ana (CA09l). Co QuanJha� Quyen Nha O duoc yeu ' iau 16 chdc mgt buoi tning cau dan y de_thlP, luan v� lang nghe y kien . cua cling chung ve Ke Hoich Hang • 'Nam truac khi de lrinh cho 89 Phat .•, ' Trien Nha va Oii ih[ Hoa Ky (HUD). Thong bao truac toi thieu 4.S ngay ve phie� trung cau· dan y nay la bat buoc theo quy d[nh cua lien bang.' Chieu theo 0/o lujt Pham Chat Nha (i va Trach Nhiem Ciing Viec nam 1998 (Cong lu/t iOS-276), Co Quan Tham Quyen Nha (i Thanh Pho Santa Ana duo, yeu cau chuan bi Ke Hoach,Hang Nam. Ke Hoach Hang Nam cung cap chi ti€t ve nhi�m v�, �vc tieu va mvc dich cua Co Quan Tham Quyen Nha 0, va lien trinh Co Quan Tham Quyen Nha Oda dat dugc trong vi/c th�c hi/n cac m�c tieu va muc dich dugc mo ta trong Ke Hoich • Hang Nam truac day cua Co Quan Tham Q�yen Nha 0. Ke Hoach Hang Nam cling cap chi tiet ve cac hoat dgng We thili cua Co Quan Tham Quyen Nha 0, nhilng nguili tham gia_ch�ong trinh, cai chuong trinh va dich v� va chien luac cua Co Quan de giai dap cac moi quan tam ve hoat dong, moi quan tam va nhu cau cua nguili tham gia vi, cac chuang trinh/djch vu dUoc len ke hoich cho Nam Tai Khoa , 2024 -ms. Ke Hoach Hang Nam cung xem xet cac chien luqc dai han va ngan han de gili quyet cac nhu cau duqc xac d!nh bai Ban Co Van cuTru. Thai Gian va NqOy Hop-. Van de nay se dugc trung cau y dan vao Sh JO chieu Tha Ba; ngay 2 thang 4, 2024hoac 1au do tai Phong H9i Dong Thanh Pho, 22 Civic Center Plaza, Santa Ana, California 92702. Nhilng ai quan tam co the tham khao lien ket sau de biet ihem th6ng tir. vii ht!Ong dfo tham gia • cugc hqp co the duac tim thay t/i www.1antaana.org/agenda1-and minutes, • Nhan xet bang van ban: Neu quy vi khiing the lham gia (UO( hop, quy v! co the glll nhjn xet bang van ban qua email den e(omment@ 1anta-ana.org (ghi reference the dn1>nrh lt1>m ll trnnn m11r ti.in ttJ\ EXHIBIT 3 Debbie Yerkes Signature 3782463 "The only Public Notice which is justifiable from the standpoint of true economy and the public interest, is that which reaches those who are affected by it" ··-··:, .. -... --··:, --,--··· .... ·-·-· hoat dong We th/Ji cua Ca Quan Tham Quyen Nha 0, nhung nguiri tham gia chuang trinh, clc chuang trinh va dich vu va chien luoc cua Co Quan de gi.li dap cac m6i quan tam ve hoat dqng, m6i quan tam vl nhu cau cua nguili tham gia va cac chuang trinh/dich vu duac len ke hoach cho N am. Tai Khoa • 2024 • 2025. Ke Ho,ch Hang Nam cung xem xet cac chien luge dai h,n va ngan han de giai quyet cac nhu ,au duac xac d/nh b/Ji Ban Co Van Culru. Thai Gian va Ngay Hop-. van de nay se duac trung cau y dan vao 5h30 chieu Tha Ba, ngay 2 thang 4, 2024hoac sau do t,i Phong Hoi Dong Thanh Pho, 22 Civic Center Plaza, Santa Ana, California 92702. Nhi:mg ai quan tam co the tham khao lien ket sau de biet them thong tie va huling dan tham gia • cu9c hop co the duac tim thay tai www.santaana.org/agendas-and minutes. Nhan xet blnq van ban: Neu quy vj khong the tham gia cuoc hop, quy Vi co the gill nhan xit bang van ban qua email den eCommenl@ santa-ana.org (ghi reference the Agenda Item# trong muc tieu de) hay gui thu den Jennifer l. Hall, City Clerk, City of Santa Ana, 20 Civic Center Plaza -MJO, Santa Ana, CA 92701. Han ch6t de gul nhan xii bang van ban la 4:00 chieu vao ngay dien ra cu\ic hop. 'i kien nhan dugc sau thai hen c6 the khong rtuac gill choCaquan Tham Quyen Nha o nhung se dugc dua vao h6 sa. Neu Co Cau Hoi Thi Can Lien Lac Aj:Neuquy vjc6 bat kycau h6i nao, xin vui long lien lac Judson Brown, Quan Ly Ban Nha 0, qua s6 (714) 667-2241 hoac quy vj co the gill email toi jbrown@santa-ana.org . Lay them thong tin /J dau • Tat ca cac bao cao cua nhan vien lien quan den bat ky muc nao trong chuting trinh ngh/ sv nay deu cosan de kiem Ira cong khai tai Van Phong Luc SVThanh Pho lr�ng gicr lam viec thuimg le va dugc dangtren trang web cua Thanh Pho vao tha Ba lruclc CUQC hQp Hi>i Dong tai: www.santa-ana.org/agendas-and minutes. Si tiene preguntas en espanol, favor de llamar al (714) 647-6520. Neu can lien l�c bAng tieng Vi�t. xin di�n tho�i cho Tony Lai so (714) 565-2627. Neu quy vi phim doi quyet dinh ve van de tren, quy vj co the bi han che chi neu ra nhi:mg van de ma qui vi hoac ng!loi khac da neu ra tai buoi trung cau dan y duac n6i den trong thong bao nay, hoac bang van ban gul tai Co Quan Tham Quyen Nha 0 cua Thanh Pho Santa Ana t,i, hoac truoc phien dieu tran cong khai. Jennifer L. Hall, CMC Thu ky/Luc Su Thanh pho 2/16/24 CNS-3782463# NGUOIVIET EXHIBIT 3