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Home My WebLink AboutItem 20 - Agreement with BlueViolet for Security, Access Control, and Intercom Maintenance Public Works Agency www.santa-ana.org/public-works Item # 20 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report October 1, 2024 TOPIC: Security, Access Control, and Intercom System Maintenance Agreement AGENDA TITLE Agreement with BlueViolet for Security, Access Control, and Intercom Maintenance (Non-General and General Fund) RECOMMENDED ACTION Authorize the City Manager to execute an agreement with BlueViolet to maintain existing security, access control, and intercom systems for a three-year period beginning October 1, 2024 through September 30, 2027, with one, two-year renewal option, in an amount to exceed $208,195 (Agreement No. A-2024-XXX). GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION The Public Works Agency’s Parks, Fleet and Facilities Division is responsible for building maintenance, custodial maintenance, and oversight of security and access systems in City facilities. Throughout the years, security access of City Hall, Ross Annex, and the Corporate Yard has been enhanced to ensure the safety and security of City personnel and property as it aligns with the City’s Policies and Procedures: City Hall Security. The existing card reader system consists of AMAG hardware which interfaces with AMAG Symmetry software. AMAG Symmetry hardware and software are products that integrates with our operational systems. With the upcoming Main Library and Newhope Library renovations, staff plans to augment security measures by programming access control panels, card readers, and duress buttons with AMAG hardware. These security systems and related devices require routine preventative maintenance, monitoring, and repairs to ensure continuous, reliable, and uninterrupted operations of the AMAG system. Costs include yearly AMAG Symmetry software, alarm monitoring, duress monitoring, as-needed maintenance and repair, and one-time fees for the commissioning and programming of the new Main Library and the Newhope Library. The Main Library is estimated to open April 2026 and the Newhope Library is estimated to open January 2026. Santa Ana Ordinance No. NS-3041 authorizes the City to purchase against contracts from any public agency employing a competitive bid process. Sourcewell, a cooperative government purchasing agency awarded a contract to A3 Communications (Contract Security, Access Control, and Intercom Maintenance Agreement October 1, 2024 Page 2 4 5 6 9 No. 121923-A3C) as a result of open, competitive bidding on behalf of its members, including government agencies. A3 Communications owns BlueViolet Networks which is the Southern California company that would service the City of Santa Ana. BlueViolet Networks is a full-service provider who supports clients with a staff of consultants, project managers, trainers, and highly skilled, expert engineers. With over 40 years of experience, they are certified to support the existing City of Santa Ana AMAG Symmetry access control system Staff recommends awarding a maintenance agreement to BlueViolet Networks to maintain existing security, access control, and intercom systems for a three-year period beginning October 1, 2024 through September 30, 2027, with one, two-year renewal option, in an amount not to exceed $208,195. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT Funding is available in the FY 2024-25 budget for this expenditure. Funding in Library – Service Enhancement, Building & Building Improvements (01111017-66200) is available from FY 2023-24, and will be presented to the City Council for approval of carry forward to FY 2024-25 as part of the citywide carry forward process. Any remaining balances not expended at the end of the fiscal year will be presented to City Council for carry forward to FY 2025-26. Funds will be budgeted in future fiscal years for City Council consideration. Fiscal Year Accounting Unit - Account # Fund Description Accounting Unit, Account Description Amount 07317100- 62320 Building Maintenance Building Maintenance, Maintenance & Repair Buildings & Ground $29,631 24-2025 01111017- 66200 (22-1380) General Fund Library – Service Enhancement, Buildings & Building Improvements $35,224 07317100- 62320 Building Maintenance Building Maintenance, Maintenance & Repair Buildings & Ground $18,819 25-2026 01111017- 66200 (22-1380) General Fund Library – Service Enhancement, Buildings & Building Improvements $6,806 Security, Access Control, and Intercom Maintenance Agreement October 1, 2024 Page 3 4 5 6 9 Fiscal Year Accounting Unit - Account # Fund Description Accounting Unit, Account Description Amount 07317100- 62320 Building Maintenance Building Maintenance, Maintenance & Repair Buildings & Ground $18,819 26-2027 01111017- 66200 (22-1380) General Fund Library – Service Enhancement, Buildings & Building Improvements $18,150 07317100- 62320 Building Maintenance Building Maintenance, Maintenance & Repair Buildings & Ground $2,26927-2028 (July- September)01111017- 66200 (22-1380) General Fund Library – Service Enhancement, Buildings & Building Improvements $4,538 Optional Extension 07317100- 62320 Building Maintenance Building Maintenance, Maintenance & Repair Buildings & Ground $16,55027-2028 (October- June) 01111017- 66200 (22-1380) General Fund Library – Service Enhancement, Buildings & Building Improvements $13,613 07317100- 62320 Building Maintenance Building Maintenance, Maintenance & Repair Buildings & Ground $18,819 28-2029 01111017- 66200 (22-1380) General Fund Library – Service Enhancement, Buildings & Building Improvements $18,150 07317100- 62320 Building Maintenance Building Maintenance, Maintenance & Repair Buildings & Ground $2,269 29-2030 01111017- 66200 (22-1380) General Fund Library – Service Enhancement, Buildings & Building Improvements $4,538 Total:$208,195 Security, Access Control, and Intercom Maintenance Agreement October 1, 2024 Page 4 4 5 6 9 EXHIBIT(S) 1. Agreement with BlueViolet Networks Submitted By: Nabil Saba, P.E., Executive Director – Public Works Agency Approved By: Alvaro Nuñez, City Manager -1 - Master Service Agreement Serviced by Blueviolet/Lanmor Services. EXHIBIT 1 - 2 - Table of Contents Introduction………………………………………………………………………………… 3 Service Overview…………………………………………………………………………..3 Business Hours and Response times...……………………………………………………..3 Pricing…………………………………………………………………………………….....4 Payment Terms……………………………………………………………………………..4 Service Request Process……………………………………………………………………4 Escalation Procedures………………………………………………………………………5 Blueviolet/Lanmor Contacts………………………………………………………………5 City of Santa Ana Contacts…………………………………………………..………….5 Replacement Parts.………………………………………………………..…………6 Training……………………………………………………………………………………...6 Approval Signatures………………………….……………………………………..………6 - 3 - Introduction 1. This Master Service Agreement (MSA) is between the City of Santa Ana and Blue Violet/Blueviolet/Lanmor Services (Blueviolet/Lanmor) 2. Blueviolet/Lanmor will provide City of Santa Ana installation and/or equipment maintenance as identified in this MSA. 3. Blueviolet/Lanmor will use this MSA as a guide to insure standards are followed during the installation and maintenance of City of Santa Ana systems and equipment. 4. Blueviolet/Lanmor can provide burglary/fire monitoring for all sites that have been visited to ensure proper installation and all zones verified - 4 - Service Overview 1. In California Blueviolet/Lanmor will use Blueviolet/Lanmor Technicians, partner companies and subcontractors to provide the services as requested by City of Santa Ana: a) Maintenance service on existing burglary, access control and intercom systems. b) Installation of new burglary, access control systems, intercom components and/or peripheral equipment c) Burglary as agreed as defined in this agreement. d) Project work in accordance with: 1. Statement of Work (SOW) agreed upon by both parties. 2. Service quote provided by Blueviolet/Lanmor and accepted by City of Santa Ana. 3. Change Order requests for material changes to an original quote or SOW and will be agreed upon by both parties. 4. Documentation for the completed project as required and appropriate. 2. Blueviolet/Lanmor warrants and represents that: 1. the person executing this MSA on its behalf is an agent and/or an employee of Blueviolet/Lanmor and is authorized to execute this MSA and act on behalf of Blueviolet/Lanmor with respect to this MSA. 2. its employees, representatives, and others entering on City of Santa Ana’ premises in the performance of services under this MSA or in connection therewith, shall at all times comply with any and all applicable federal, state, county, and local laws, ordinances, statutes, executive orders, rules, and regulations, including but expressly not limited to those relating to labor relations, fair employment practices, pay rates, working conditions, safety and health, immigration status and rights to obtain employment legally in the United States. 3. its equipment and services provided under this MSA shall be of good quality, and such equipment shall be free of material defects, merchantable, and fit for the particular purpose for which City of Santa Ana is purchasing it. 4. Its equipment and services provided under this MSA shall conform with the description and specifications set forth in this MSA and any SOW. _________________________________________________ - 5 - Business Hours/Response Times 1. Blueviolet/Lanmors’ Regular Service hours are 7:00 a.m. to 4:00 p.m. Monday – Friday, excluding holidays. Regular service requests will be responded to on the next business day if the request is received by 2:00 pm. (Holidays observed by Blueviolet/Lanmor are: New Year’s Day, President’s Day, Martin Luther King Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day After Thanksgiving and Christmas Day.) 2. At the specific request of City of Santa Ana, Blueviolet/Lanmor will provide After Hours service for work required to be done outside the regular service hours and will be billed at the After Hours rate. 3. Blueviolet/Lanmor will provide Emergency Service at the specific request of City of Santa Ana only. Emergency Service may be billed at the After Hours rate if the work is done in the After Hours time frame. 4. Upon mutual agreement of installation projects, specific dates and times will be scheduled per that agreement. All service calls will be assessed a $65.00 trip fee per call. If Blueviolet/Lanmor has multiple calls for a City of Santa Ana site, then only one trip charge will apply. Pricing 1. Service work and installation costs will be set as follows unless otherwise agreed upon in a SOW or Quote: a. Regular Service Rate For all work performed during Regular Service Hours, Blueviolet/Lanmor will charge an hourly rate of $210.00/hour including travel time to the job site rounded to the nearest quarter hour for travel time above 15 minutes. All service calls will be assessed at a $65.00 trip fee per call. If Blueviolet/Lanmor has multiple calls for other customers in the same locale the trip charge will be waived. Blueviolet/Lanmor will invoice according to the most recently provided sub-contractor pricing for areas in which Blueviolet/Lanmors’ partners are needed to complete work. b. After hours and Emergency Service Rate Blueviolet/Lanmor will bill at 1.5 times the “Regular Service” rate including travel time to the job site rounded to the nearest quarter hour for travel time above 15 minutes. Blueviolet/Lanmor will invoice according to the most recently provided sub-contractor pricing for areas in which Blueviolet/Lanmors’ partners are needed to complete work 2. Monitoring of Alarms Blueviolet/Lanmor now has the Monitoring contract for Burglary systems, which is outlined in a separate Monitoring agreement. - 6 - Payment Terms 1. Terms Invoices will be e-mailed to Nadia Orozco norozco5@santa-ana.org and Phil Neff pneff@santa-ana.org, and cc: City Accounting email:_____________________ completion of work. Each invoice will include a copy of the service ticket and details of labor hours, materials used, shipping fees and travel time on the invoice(s). The terms will be Net 30 days. After 30 days late fees may be assessed and any undisputed charges will accrue interest at the rate of one percent (5%) per month. If any invoice becomes 60 days past due, Blueviolet/Lanmor reserves the right to suspend service until the account is brought current. Blueviolet/Lanmor is responsible for timely invoicing for work completed or materials delivered. Any invoices that are received by City of Santa Ana past 90 days of services will need to be reviewed by City of Santa Ana before payment may be made. Service Request Process 1. City of Santa Ana receives service request calls from their end user. 2. If a call to Blueviolet/Lanmor is placed by a City of Santa Ana Employee that is not listed on the City of Santa Ana Contact list, they will be instructed by Blueviolet/Lanmor to Contact the City of Santa Ana Facilities department for service. 3. City of Santa Ana will trouble shoot the issue and transmit a ticket if necessary, to Blueviolet/Lanmor via e-mail, voicemail or by submitting an online service ticket at www.Blueviolet/Lanmor.com or Blueviolet/Lanmors’ Dispatch Center at service@Blueviolet/Lanmor.com 4. Service requests will include a Site Location Name, Address and Site Phone Number. The service request will include a priority level of service, Emergency Service or Regular Service. Blueviolet/Lanmors’ Dispatch Center will create a ticket including a ticket number and will email City of Santa Ana with this information and an ETA of service and will then dispatch a service technician. 5. When a ticket is completed, Blueviolet/Lanmors’ Dispatch Center will generate a closeout e-mail notifying City of Santa Ana the status of the service ticket. 6. Blueviolet/Lanmor will include a detailed statement of work performed on the invoice and a copy of the signed Service slip along with the invoice. 7. All Quotes requested by City of Santa Ana are considered time sensitive and will be responded to in a timely manner by Blueviolet/Lanmor. 8. Installation scheduling of new installations will be coordinated by City of Santa Ana and Blueviolet/Lanmor, which will include the dates and times for the installation. Escalation Procedures 1. Blueviolet/Lanmor is responsible for the escalation of daily service Procedures and calls. Note: Periodically Blueviolet/Lanmor may accept large projects or experience wide-spread client system outages that require many of their resources to be fully utilized. Blueviolet/Lanmor will notify City of Santa Ana within 24 hours of such a potential disruption to regular service that response times may vary. In any case, Blueviolet/Lanmor will make reasonable best efforts to continue to meet regular response times. 2. Ongoing quality of work performed and Personnel issues will be escalated to Blueviolet/Lanmors’ Sales Manager or Managers. - 7 - Blueviolet/Lanmor Contacts Blueviolet/Lanmor After Hours Dispatch Center (automated call-center) After Hours (888) 445-9922 Courtland Russell – Service Coordinator Office: 623-869-6864 x 1101 Cellular: 623-810-6871 Kip Cunningham – President Office: 623-869-6864 x 1102 Cellular: 623-606-3519 Jordan Cunningham – Operations Manager Office: 623-869-6864 x 2117 Cellular: 602-376-9328 Richard Carson – Account Manager Office: 602-342-8822 Cellular: 480-915-3445 City of Santa Ana Contacts Phil Neff – IT Department Administrator Main Line: 714-719-2526 Email: PNeff@santa-ana.org Nadia Orozco – Management Aide Main Line: 714-647-3534 Cellular: Email: norozco5@santa-ana.org Account Meetings Q u a t Blueviolet/Lanmor Services will meet quarterly to review the results of all service calls and address any Preventative Maintenance service and review the report of any items that need to be addressed. In addition, Blueviolet/Lanmor Services will review all outstanding service tickets and all closed service during the previous quarter. A follow up quarterly meeting document will be provided to the City of Santa Ana within a week of quarterly review summarizing all items reviewed in the quarterly meeting. - 8 - Training 1. End user Training will be performed by Blueviolet/Lanmor Technicians unless otherwise requested by City of Santa Ana. 2. Blueviolet/Lanmor will provide phone support for City of Santa Ana IT and Facilities Management on newly installed Burglary and Access Control systems. - 9 - Service Agreement Billable Annual Services AMAG SSA • SSA Contract Dates 1/1/2024* – 9/30/2025 Pricing (excluding any and all applicable taxes)……………………………………….$ 5,654.16 *Current SSA expired, price includes making SSA current and extending into 2025 Alarm Monitoring Annual Price Pricing (excluding any and all applicable taxes)……………………………………….$ 780.00 Duress Button Testing Monitoring Annual Price Pricing (excluding any and all applicable taxes)……………………………………….$ 2,423.90 Duress Buttons and AMAG Check Up Scope of Service • Test the functionality of all duress buttons • Program Alarm system to be in test mode • Physically Test every duress button • Log test in System Surveyor • Review Log File from Alarm Monitoring center and confirm duress notification for each device • Note and issues with physical buttons and key releases • Note any battery warnings • Review AMAG Symmetry Logs for potential issues or error logs that have problems • Back up the AMAG Database • Create a log report with actions performed during the maintenance and document. The customer is responsible for all database backups on any of the systems being maintained as part of this agreement. Database backups are strongly encouraged, and Blueviolet/Lanmor Services will work with the City of Santa Ana’s IT department for best practices with backing up an AMAG system. Backup should be maintained offsite of at all possible. OWNER TO PROVIDE: • The City of Santa Ana’s IT department is to provide VPN remote access to Blueviolet/Lanmor Services. This will allow Blueviolet/Lanmor Services the ability to remotely diagnose issues and be better prepared when arriving onsite. - 10 - Service Agreement Billable Non Repeatable Services City Santa Ana Discovery Access Control and Alarm Devices Pricing (excluding any and all applicable taxes)……………………………………….$ 11,982.20 City of Santa Ana Main Library Commissioning and Programming Pricing (excluding any and all applicable taxes)……………………………………….$ 19,734.96 City of Santa Ana New Hope Library Commissioning and Programming Pricing (excluding any and all applicable taxes)……………………………………….$ 12,287.63 City agrees to pay, and BlueViolet agrees to accept as total payment for its services for City, the rates and charges identified herein. The total amount authorized during the term of this Agreement, including any extension periods, shall not exceed $208,195.00. -11 - Addendum: ADDITIONAL PROVISIONS TO BE ADDED 1.INDEMNIFICATION. Blueviolet/Lanmor hereby agrees to indemnify and save harmless City of Santa Ana, its City Council, officers, officials, employees, volunteers, and agents from and against all liability claims and demands on account of injury to persons, including death resulting therefrom, losses, damages, expenses (including attorney’s fees), claims, demands, payment recoveries, judgments and damage to property arising out of or caused in any manner by Blueviolet/Lanmors’ performance or the failure to perform any work under this MSA by Blueviolet/Lanmor, Blueviolet/Lanmors’ products or services, and Blueviolet/Lanmors’ employees, representatives, or agents. Blueviolet/Lanmor shall, at its own expense, defend any and all actions at law brought against City of Santa Ana, its City Council, 2.officers, officials, employees, volunteers, and agents based thereon, shall pay all attorney’s fees and all other expenses, and shall promptly discharge any judgments arising therefrom. Blueviolet/Lanmors’ responsibility for damage to property or injury or death of persons includes, without limitation upon the generality thereof, damage, injury or death caused in whole or in part by any machine, tools, or equipment belonging to or furnished by City of Santa Ana and used by Blueviolet/Lanmor or its subcontractors in the performance of this MSA, or caused by actions of any employee, representative, or agent of City of Santa Ana while such person is acting under the direction or control of Blueviolet/Lanmor or its subcontractors and in its behalf carrying out for it any services to be performed under this MSA. 3.EMPLOYMENT PRACTICES a.Blueviolet/Lanmor warrants that its employees, representatives, and others entering on City of Santa Ana’ premises in the performance of services or in connection therewith, shall at all times comply with any and all applicable federal, state, county, and local laws, ordinances, statutes, executive orders, rules, and regulations, including but expressly not limited to those relating to labor relations, fair employment practices, pay rates, working conditions, safety and health, immigration status and rights to obtain employment legally in the United States. b.Blueviolet/Lanmor agrees that all work performed by or at the direction of Blueviolet/Lanmor hereunder shall be performed in compliance with the requirements of the Occupational Safety and Health Act (OSHA) of 1970, as amended. c.Blueviolet/Lanmor is an equal opportunity employer and Blueviolet/Lanmor agrees to hold City of Santa Ana and their directors, officers, representatives and employees free and harmless of and from, and defend and indemnify them against any and all claims or suits which may be brought about in the matter of racial, sexual, and or any other type of discrimination with regards to the employees of the Blueviolet/Lanmor. d.Nothing contained in this MSA or otherwise shall be interpreted to create or establish any joint employee relationship by and between City of Santa Ana and Blueviolet/Lanmor. All services herein provided for shall be done and performed by Blueviolet/Lanmor and under the sole supervision, direction and control of Blueviolet/Lanmor as an independent contractor. City of Santa Ana shall look to Blueviolet/Lanmor for results only and shall have no right at any time to direct or supervise Blueviolet/Lanmor or Blueviolet/Lanmor’s servants or employees in the performance of Services or as to the manner, means and method by which Services are performed. All workers furnished by Blueviolet/Lanmor pursuant to this MSA and all representatives of Blueviolet/Lanmor shall be and remain the agents or employees of Blueviolet/Lanmor or of Blueviolet/Lanmor’s subcontractor at all times and shall not at any time or for any purpose whatsoever be employees or agents of City of Santa Ana. -12 - 4.TERM a.The term of this MSA (“Term”) shall commence on October 1, 2024 and continue for a three (3) year period, with the option for the City to extend this Agreement by one (1), two (2) year period upon a writing by the City Manager and City Attorney, unless canceled pursuant to subsection (b) below. b.City of Santa Ana shall have the right to cancel this MSA without cause by providing Blueviolet/ Lanmor thirty (30) days prior written notice. 5.INSURANCE a.Additional Insured. City of Santa Ana, Its City Council, Affiliates, Employees, Agents and/or Assignees shall be named as additional insured on Blueviolet/Lanmors’ policies for liability insurance required hereunder and such liability policies shall be endorsed to make such insurance primary to any liability insurance carried by City of Santa Ana or owner. b.Waiver of Subrogation/Rights of Recovery. Blueviolet/Lanmors and its insurance carrier(s) agree to waive all rights of subrogation/recovery against City, its City Council, officers, officials, employees, and agents for losses paid under the terms of any policy arising from work performed under this Agreement. c.Certificates. Blueviolet/Lanmor shall furnish certificates of insurance evidencing the insurance required hereunder and upon request shall furnish true copies of the actual policies. Each certificate shall provide that thirty (30) days prior written notice shall be given to City of Santa Ana in the event of cancellation or material change in the policies. In order to avoid delays in commencing work, certificates and/or copies of policies shall be sent electronically to norozco5@santa-ana.org. d.Insurance Coverage. Blueviolet/Lanmor must maintain the following minimum insurance over the duration of this MSA: e.Worker's Compensation. Worker's Compensation and employer liability insurance, which shall comply with the statutory requirements of the State of California or any other state where services are performed and shall apply to all persons employed by Blueviolet/Lanmor. f.Commercial General Liability Insurance. Commercial general liability insurance from a carrier with a minimum Best rating of A (IX), including product liability (if applicable), contractual liability and automobile liability with the following limits: i.General bodily injury of not less than $2,000,000 for death or injury to one person and $2,000,000 for death or injury to more than one person, and automobile bodily injury liability of not less than 1,000,000 for death or injury to one person and $2,000,000 for death or injury to more than one person, in any one occurrence. ii.Property damage liability with limits of not less than $2,000,000 for general and contractual liability and not less than $2,000,000 in relation to automobile liability for property damage arising from any one occurrence. 6.GENERAL PROVISIONS a.This MSA shall be deemed to have been executed by all parties and delivered to all parties within the State of California, and the rights and obligations of the parties hereto shall be construed and enforced in accordance with, and governed by, the substantive laws of the State of California, without reference to conflict or choice of laws principles. b.Any litigation arising out of or relating to this MSA shall be commenced and maintained in -13 - federal or state courts having subject matter jurisdiction located within the cities of Santa Ana, Orange County, California, and not elsewhere. The parties hereby consent to personal jurisdiction within Orange County, California, for the purpose of such litigation. c.This MSA, and any SOWs executed pursuant to this MSA, constitutes the entire agreement and understanding of the parties. This MSA or any term hereof may be changed, waived, discharged or terminated only by an agreement in writing signed by the party again st whom such change, waiver, discharge or termination is sought to be enforced. d.Notices. Any notices necessary or provided for herein shall be sent to the parties by first class United States registered or certified mail, postage prepaid, return receipt requested or hand - delivered (including without limitation by overnight courier service) at the followin g addresses or at such other address as a party may designate in writing: To City of Santa Ana: City of Santa Ana Facilities Services 20 Civic Center Plaza, Santa Ana, CA 92701 Attn: City Manager To Blueviolet/Lanmor: Services 2058 W. Rose Garden Lane Phoenix, AZ 85027 Attn: Kip Cunningham e.If any one or more provisions contained in this MSA shall, for any reason, be held to be invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other provision of this MSA to the greatest exte nt practicable, but this MSA shall be construed as if such invalid, illegal, or unenforceable provision had never been contained herein. f.No failure or delay by any party in exercising any right, power or privilege hereunder will operate as a waiver thereof, nor will any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any right, power or privilege. The rights and remedies herein provided shall be cumulative and not exclusive of any rights or remedies provided by law or equity. ---end of addenda--- -14 - Approval Signatures ATTEST: Jennifer L. Hall Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: ____________________________ Jonathan Martinez Assistant City Attorney RECOMMENDED FOR APPROVAL: Nabil Saba Executive Director Public Works Agency CITY OF SANTA ANA Alvaro Nuñez City Manager Kip Cunningham BLUEVIOLET NETWORKS Nabil Saba Digitally signed by Nabil Saba Date: 2024.09.19 08:42:32 -07'00' Proposal # P-9585 The human connection between you and your technology. Sep 19, 2024 Richard Carson Aftermarket Account Representative 2058 W Rose Garden Ln Phoenix, AZ 85027 RCarson@Lanmor.com (719)332-9315 Nadia Orozco Management Aide City of Santa Ana Public Works Agency - Parks, Fleet, & Facilities Services 20 Civic Center Plaza M-11 Santa Ana, CA 92701 norozco5@santa-ana.org SCOPE OF WORK SUMMARY: Blueviolet/Lanmor Services is being requested to provide a full review of the existing AMAG Symmetry access control system. This process will detail all of the components currently installed throughout the City residing on the virtual AMAG Symmetry server. Blueviolet/Lanmor Services will provide a detailed scope of work section sections based on the breakdown of the project. The following is the list of scopes being presented in this proposal: -Provide onsite technicians for up to 3 days. -Site walk all buildings with access control -Identify/Confirm all Panel locations -Identify /Confirm all Door locations -Identify/Confirm Wiring locations -Identify/Confirm all Duress Buttons and Wireless Receivers -Document all AMAG Panels with AMAG Programming Sheets (see attached example) -Document Panels, Readers, Power Supplies and wire paths with System Surveyo r -Provide Reports in both hard copy and PDF to client as documentation to the system. PRICING SUMMARY: Pricing (excluding any and all applicable taxes and excluding permits not clearly included or outlined in this proposal)………………………………………………………………..………………..$ 11,982.20 Initial Proposal # P-9585 The human connection between you and your technology. Project Details The City of Santa Ana is looking to purchase a service agreement for the ongoing servicing and repair of the AMAG Symmetry Access Control system installed at the City of Santa Ana City Hall complex. This proposal is to provide a detail site survey of the existing AMAG Symmetry system currently in pace with the City of Santa Ana. The site survey will include the following processes. Serviceable Locations Included in this Services Agreement: City of Santa Ana City Hall 20 Civic Center Plaza Santa Ana, CA 92701 City of Santa Ana Ross Annex 20 Civic Center Plaza Santa Ana, CA 92701 City of Santa Ana Parking Structure 20 Civic Center Plaza Santa Ana, CA 92701 City of Santa Ana Council Chamber 20 Civic Center Plaza Santa Ana, CA 92701 City of Santa Ana 801 Building 801 N Flower St Santa Ana, CA 92703 City of Santa Ana City Yard 220 S Daisy Ave Santa Ana, CA 92703 Site Survey Process: AMAG Controllers • Identify/Confirm all AMAG Controllers • Document location in System Surveyor • Document Pictures in System Surveyor • Document panel configuration in with AMAG Programming spreadsheet Proposal # P-9585 The human connection between you and your technology. AMAG Card Readers • Identify/Confirm all AMAG Card Readers • Document location in System Surveyor • Document Pictures in System Surveyor • Document Card Reader configuration in with AMAG Programming spreadsheet . Power Supplies • Identify/Confirm all Power Supplies • Document location in System Surveyor • Document Pictures in System Surveyor • Document Battery Installation dates if available on batteries in System Surveyor . Wire Runs • Identify/Confirm all access control wiring at each panel • Identify any wiring already completed, but not terminated and connected to door • Document locations with wiring and no doors in System Surveyor AMAG Duress Buttons and Wireless Receivers • Identify/Confirm all AMAG Duress Buttons and wireless receivers • Document location in System Surveyor • Document Pictures in System Surveyor • Document duress buttons configuration in with AMAG Programming spreadsheet . 2N Intercom and Main Station • Identify/Confirm all 2N Intercoms and Base Stations • Document location in System Surveyor • Document Pictures in System Surveyor The customer is responsible for all database backups on any of the systems being maintained as part of this agreement. Database backups are strongly encouraged, and Blueviolet/Lanmor Services will work with • The City of Santa Ana’s IT department for best practices with backing up an AMAG system. Backup should be maintained offsite of at all possible. OWNER TO PROVIDE: • The City of Santa Ana’s IT department is to provide VPN remote access to Blueviolet/Lanmor Services. This will allow Blueviolet/Lanmor Services the ability to remotely diagnose issues and be better prepared when arriving onsite. Proposal # P-9585 The human connection between you and your technology. RELEVANT EXPERIENCE Blueviolet/Lanmor Services performs small security system installations such as a single card reader installation all the way to corporate security deployments that involve installations in multiple states across the nation. Lanmor has installed many access controls, CCTV, and alarm systems at/for various local healthcare organizations and have become their preferred security vendor. On a larger scale; we are currently working in conjunction with Sandia Laboratories and the Global Threat Reduction Initiative team to upgrade the security systems at locations across the nation, which contain high levels of radioactive material. We are also working with APS, a regional utility, to upgrade their security systems at multiple power plants and substation locations to new federal regulations. With our vast experience and knowledge, I am completely confident that we can meet and exceed your expectations! CLARIFICATION(S) 1) Client to provide: 110vac power as well as (1) high speed internet line at the new control panel location. 2) Standard manufacturer’s lead times are listed below. Lead times are subject to change due to broken machinery, seasonal ebbs & flows, weather and other unforeseen circumstances outside of Lanmor’s control. These lead times are based on the return of all approved submittals and all answered questions. Lead times below are accurate at the time of this proposal and may vary by the time the project is awarded and submittals approved. Lanmor will not be responsible for missed schedule dates for reasons outside of our control. 2.1. Hollow Metal Frames 3-5 weeks. Hollow Metal Doors 4-6 weeks. Wood Doors 10-12 weeks. Hardware 4-6 weeks. 3) Breaking apart ANY QUOTE will create a delay in material AND a cost add to project. 4) Upon approval of submittals, Blueviolet/Lanmor Services assumes no liability for changes, mistakes, or additions which were not noted/redlined on the submittals. By approving the submittals, the approver acknowledges that all is correct on the submittals unless otherwise noted/redlined. (if applicable). All other changes must be agreed to in writing and executed by both parties. 5) Custom ordered materials (those that cannot be returned) must be paid for prior to Blueviolet/Lanmor Services processing the order. The frames (and/or the doors) are (or are not) custom and require prepayment. 6) Unless otherwise noted on this proposal; the warranty period is one year for materials and ninety days for labor from Blueviolet/Lanmor Services’ substantial completion of the project. Notice of a warranty claim must be received by Blueviolet/Lanmor Services within the warranty period. The exclusive remedy under the warranty is Blueviolet/Lanmor Services’ obligation to repair or replace any defective work, or at its election, compensate the Owner or Contractor for the diminished value caused by Blueviolet/Lanmor Services’ work. Proposal # P-9585 The human connection between you and your technology. PROJECT MANAGEMENT Upon being awarded this project, Lanmor will immediately assign a project manager to oversee this project from beginning to end. It will be requested by Lanmor to have a “project kick-off” meeting in which all Contractor/Owner and Lanmor staff involved will meet to introduce each other and to go over scheduling, requirements, and other details of this project (can be completed via phone conference). The Lanmor project manager will supply the Contractor/Owner representative all the necessary documentation as described in the deliverables and will be the first point of contact for anything concerning this project. EXCLUSIONS (unless specifically included above) • Cutting, patching, and painting of existing walls. • Grouting, caulking, Glazing or provisioning of any glass for Storefront entrances. • Disconnect, reconnect, or relocation of plumbing, electrical, HVAC or other services. • Painting and finishing of unfinished doors and frames. • Framing, rough carpentry, and drywall required. • Master keying of cylinders to existing key systems. • Installation of customer furnished materials. • Required building permits and authority having jurisdiction approval. • Work scheduled after hours or weekends. • Expedited shipping charges / Acceleration of installation schedule. • Delay not directly caused by Blueviolet/Lanmor Services. • Changes in scope, terms and conditions or schedule not covered in pricing. • No back charges against Blueviolet/Lanmor Services without providing 72 hour written notice and an opportunity to cure. • Work area containment. • 110v electrical. • Extra costs of return trips are required due to inadequate preparation of the opening(s) prior to installation. All openings must be ready for install. • Permits of any kind. • Any Lifts needed due to ceiling heights. • Conduit and Raceways for necessary for connectivity. REFERENCES 1. APS – Robert Griffith, Manager of Security Infrastructure, (602) 809-2306 2. Maricopa Integrated Health System – Michael Gallante, Chief of Security, (602) 509-5014 3. Transperfect – Wallace Michaelson, Director Infrastructure & Technology, (602) 281-0742 4. Sandia National Laboratories – Melanie Florez, Project Manager, (505) 845-0011 Proposal # P-9585 The human connection between you and your technology. WARRANTY Blueviolet/Lanmor Services warranties all product and software for a period of one year from partial and or complete system activation. Labor for a period of 90 days from partial and or complete system activation. Notice of a warranty claim must be received by Blueviolet/Lanmor Services within the warranty period. The exclusive remedy under the warranty is Blueviolet/Lanmor Services’ obligation to repair or replace any defective work, or at its election, compensate the Owner or Contractor for the diminished value caused by Blueviolet/Lanmor Services’ work. TERMS & CONDITIONS If accepted, all prior or contemporaneous negotiations or agreements are merged into this Proposal. No future agreements supersede or modifies this Proposal unless such future agreement expressly modifies one or more particular term of this Proposal and such modification is in writing and executed by both parties. This quotation is good for 30 days from the date listed at the top of this proposal. Conditional upon buyers’ credit, 50% of the contract amount will be due with the acceptance of this agreement and prior to any material being purchased and the issuance of the customers purchase order. The remaining will be due 30 days from the date of our invoice(s). Accepted by: Title: Date: ____________________________________ _________________________________ __________________ Proposal # P-9586 The human connection between you and your technology. Sep 18, 2024 Richard Carson Aftermarket Account Representative 2058 W Rose Garden Ln Phoenix, AZ 85027 RCarson@Lanmor.com (719)332-9315 Nadia Orozco Management Aide City of Santa Ana Public Works Agency - Parks, Fleet, & Facilities Services 20 Civic Center Plaza M-11 Santa Ana, CA 92701 norozco5@santa-ana.org SCOPE OF WORK SUMMARY: Blueviolet/Blueviolet/Lanmor Services is being requested to program the new Library AMAG Symmetry access control panels, card readers and duress buttons. This is for the new Main Library remodel project. The panels, card readers, duress buttons and wiring will all be completed by a third-party contractor and electrical sub. The work is to be performed at the following location: • 26 Civic Center Plaza, Santa Ana, CA 92701 Blueviolet/Blueviolet/Lanmor Services will provide a detailed scope of work section sections based on the breakdown of the project. The following is the list of scopes being presented in this proposal: - Connect AMAG Panels to the City Network - Program Panels on City network and follow City Naming Schemes with panel ID’s - Program Card Readers and follow City Schemes with Card Reader id’s - Program Duress Buttons and follow City Schemes with Card Reader id’s - Provide onsite technicians for up to 4 days. - Document all AMAG Panels with AMAG Programming Sheets (see attached example) - Document Panels, Readers, Power Supplies and wire paths with System Surveyo r - Provide Reports in both hard copy and PDF to client as documentation to the system. PRICING SUMMARY: Pricing (excluding any and all applicable taxes and excluding permits not clearly included or outlined in this proposal)………………………………………………………………..………………..$ 19,734.96 Initial Proposal # P-9586 The human connection between you and your technology. Project Details Job Details AMAG Software Blueviolet/Blueviolet/Lanmor Services will utilizing the existing instance of the AMAG Symmetry software on the client supplied and configured virtual server. Blueviolet/Lanmor Services will require remote access to this system during the installation phase of the project. Blueviolet/Lanmor Services would request ongoing remote access to best handle support issues after the initial project installation. This can be managed by the City’s IT department. Blueviolet/Lanmor Services will install One AMAG client on a City provided computer at the Library facility. The AMAG software client will be supplied by others. Site Locations The following locations are being converted to the new AMAG access control system: - City of Santa Ana Library See the attached project door schedule for details on each reader location . It is the responsibility of the contract and electrical sub contractor to provide details of the AMAG door controllers, card reader, duress buttons and door release devices. If this is not provided, Lanmor Service will provide a change order for additional time to identify these areas and confirm locations based on construction drawings and be billed as time and materials. Door Controllers Blueviolet/Lanmor Services will be programming the new AMAG Door controllers. Lanmor service will follow the naming schemes currently in place with the City of Santa Ana at the City Hall locations. Elevator Controllers Blueviolet/Lanmor Services will be programming elevator controllers for the elevator bank. Blueviolet/Lanmor Services will handle the controller programming and setup, which will be confirmed by a walk with the elevator company, Risk Management and Building Facilities and IT department. Elevator controller Exclusions/Elevator Company, Contractor and Electrical Sub Contractor responsibilities: - Elevator company to supply wire and wire run /conduit to the elevator controller. This connection will require a pair of wires per floor being controlled by the elevator controller. - Elevator company to provide the wires from the elevator cab via the traveler path to the cab. Blueviolet/Lanmor Services will need the following to each of the elevator cabs: o 2 Pair Non-Shielded o 1 Pair Shielded - Elevator company to provide location for the mounting of the card reader in each cab. - Elevator company to provide technician support during the initial installation process and the commissioning process of the system. - If elevator personnel are not available for the required onsite time, Blueviolet/Lanmor Services will provide a change order to handle additional labor and travel time. - All wiring and connections are to be in place prior to the configuration and programming of the AMAG elevator control panel. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. Proposal # P-9586 The human connection between you and your technology. Power Supplies Blueviolet/Lanmor Services will be utilizing new power supplies at each of the controller locations. Which will include new batteries for battery backup. All connections to the power supplies will already be completed and tested prior to the start of programming the AMAG controllers. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. Readers Blueviolet/Lanmor Services will be programming new readers in the City’s AMAG Symmetry system. Lanmor service will follow the naming schemes currently in place with the City of Santa Ana at the City Hall locations. All connections to the card readers will already be completed and tested prior to the start of programming the AMAG controllers. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. . Cabling Blueviolet/Lanmor Services will be utilizing cabling provided and installed by others. The contractor is responsible for providing wire details and wire run locations to Lanmor prior to the beginning of programming. All wires will need to properly be labelled at each controller. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. Training Blueviolet/Lanmor Services will not be providing any training with this project. Blueviolet/Lanmor Services will provide all programming sheets with door names for the City to handle the AMAG Symmetry programming door schedules and assigning groups. The City will be responsible for adding the library employees into the system as well. Networking Requirements Blueviolet/Lanmor Services will require the City of Santa Ana IT’s department to provide data connections for each of the new door controller locations. These have been labeled on the attached maps. Blueviolet/Lanmor Services will utilize the existing cable runs to the security switches. The IT department is responsible for providing the IP address mapping for each door controller. It is Lanmor Service’s responsibility to provide the IT department with the MAC addresses for each new controller prior to the beginning of the installation. Blueviolet/Lanmor Services will configure the door controllers, which will allow the IT department to map the correct IP address to each device. The City’s IT department will have the final approval on all IDF room connections. It is the responsibility of the customer to confirm IDF connections via the attached drawings. Any changes to the IDF locations after the acceptance of the project may require a change order for addition labor to increase the wire runs. Blueviolet/Lanmor Services has been provided with the contact information for Mike Fetner (mfetner@santa-ana.org) and Greg Dunham (gdunham@santa-ana.org) as points of contacts with all IT related questions. Proposal # P-9586 The human connection between you and your technology. Door Programming Process Prior to programming the new doors to new system, Blueviolet/Lanmor Services will test and ensure that the new doors are operational and perform the basic access control operations. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. Duress Buttons Programming Blueviolet/Lanmor Services will be programming the new duress buttons to operate and notify local authorities. Prior to programming the duress buttons to the new system, Blueviolet/Lanmor Services will test and ensure that the existing alarm panel is able to provide signals to the monitoring center and all wiring from the AMAG A/O boards have been connected and the associated alarm panel replays. The contractor is responsible for providing these details to Blueviolet/Lanmor Services prior to the start of programming. Blueviolet/Lanmor Services will need to be added to the alarm programming contact list which will allow Blueviolet/Lanmor Services the ability to program commission this process. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. Proposal # P-9586 The human connection between you and your technology. Project Commissioning New Door Operation Commissioning process: • Confirm new reader is programmed in access control system • Confirm new Status contact functionality o Closed Status o Open Status o Forced Open Status • Request for Exit o Confirm Request for exit functionality ▪ Exit door and check AMAG log for valid functionality • Card Reader o Confirm card read of a valid credential o Confirm negative card read of invalid credentials • Locking Hardware o Confirm mechanical operation of new locks o Confirm electrical operation of lock with valid card read o Confirm manual override with key operation • Power Connection o Confirm hinge or armored cable is properly installed and functioning • Customers sign off New Duress Button Commissioning process: • Confirm new duress button is programmed in access control system • Confirm duress buttons signals AMAG system • Confirm Duress buttons signal local authorities • Confirm Key reset works New Door Controller Commissioning process: • Confirm new controller is programmed in access control system • Label all wires and Card reader ports • Label New Controller with proper AMAG Chain naming scheme • Document with pictures of Controller Installation location • Batteries o Label Batteries with installation date o Load test batteries and label with install date • Label Enclosure with proper naming scheme and enclosure contents • Document with pictures of Controller Installation location • Customers sign off Proposal # P-9586 The human connection between you and your technology. Fire Connection This proposal does not include any fire alarm tie ins to the existing fire alarm system .Project Management Included Information distribution assistance, notification support, project scheduling, training coordination, onsite live support and follow up cut over to Blueviolet/Blueviolet/Lanmor Services service department. OWNER TO PROVIDE: • The City of Santa Ana’s IT department is to provide VPN remote access to Blueviolet/Blueviolet/Lanmor Services. This will allow Blueviolet/Blueviolet/Lanmor Services the ability to remotely diagnose issues and be better prepared when arriving onsite. Proposal # P-9586 The human connection between you and your technology. RELEVANT EXPERIENCE Blueviolet/Blueviolet/Lanmor Services performs small security system installations such as a single card reader installation all the way to corporate security deployments that involve installations in multiple states across the nation. Lanmor has installed many access controls, CCTV, and alarm systems at/for various local healthcare organizations and have become their preferred security vendor. On a larger scale; we are currently working in conjunction with Sandia Laboratories and the Global Threat Reduction Initiative team to upgrade the security systems at locations across the nation, which contain high levels of radioactive material. We are also working with APS, a regional utility, to upgrade their security systems at multiple power plants and substation locations to new federal regulations. With our vast experience and knowledge, I am completely confident that we can meet and exceed your expectations! CLARIFICATION(S) 1) Client to provide: 110vac power as well as (1) high speed internet line at the new control panel location. 2) Standard manufacturer’s lead times are listed below. Lead times are subject to change due to broken machinery, seasonal ebbs & flows, weather and other unforeseen circumstances outside of Lanmor’s control. These lead times are based on the return of all approved submittals and all answered questions. Lead times below are accurate at the time of this proposal and may vary by the time the project is awarded and submittals approved. Lanmor will not be responsible for missed schedule dates for reasons outside of our control. 2.1. Hollow Metal Frames 3-5 weeks. Hollow Metal Doors 4-6 weeks. Wood Doors 10-12 weeks. Hardware 4-6 weeks. 3) Breaking apart ANY QUOTE will create a delay in material AND a cost add to project. 4) Upon approval of submittals, Blueviolet/Blueviolet/Lanmor Services assumes no liability for changes, mistakes, or additions which were not noted/redlined on the submittals. By approving the submittals, the approver acknowledges that all is correct on the submittals unless otherwise noted/redlined. (if applicable). All other changes must be agreed to in writing and executed by both parties. 5) Custom ordered materials (those that cannot be returned) must be paid for prior to Blueviolet/Blueviolet/Lanmor Services processing the order. The frames (and/or the doors) are (or are not) custom and require prepayment. 6) Unless otherwise noted on this proposal; the warranty period is one year for materials and ninety days for labor from Blueviolet/Blueviolet/Lanmor Services’ substantial completion of the project. Notice of a warranty claim must be received by Blueviolet/Blueviolet/Lanmor Services within the warranty period. The exclusive remedy under the warranty is Blueviolet/Blueviolet/Lanmor Services’ obligation to repair or replace any defective work, or at its election, compensate the Owner or Contractor for the diminished value caused by Blueviolet/Blueviolet/Lanmor Services’ work. Proposal # P-9586 The human connection between you and your technology. PROJECT MANAGEMENT Upon being awarded this project, Lanmor will immediately assign a project manager to oversee this project from beginning to end. It will be requested by Lanmor to have a “project kick-off” meeting in which all Contractor/Owner and Lanmor staff involved will meet to introduce each other and to go over scheduling, requirements, and other details of this project (can be completed via phone conference). The Lanmor project manager will supply the Contractor/Owner representative all the necessary documentation as described in the deliverables and will be the first point of contact for anything concerning this project. EXCLUSIONS (unless specifically included above) • Cutting, patching, and painting of existing walls. • Grouting, caulking, Glazing or provisioning of any glass for Storefront entrances. • Disconnect, reconnect, or relocation of plumbing, electrical, HVAC or other services. • Painting and finishing of unfinished doors and frames. • Framing, rough carpentry, and drywall required. • Master keying of cylinders to existing key systems. • Installation of customer furnished materials. • Required building permits and authority having jurisdiction approval. • Work scheduled after hours or weekends. • Expedited shipping charges / Acceleration of installation schedule. • Delay not directly caused by Blueviolet/Blueviolet/Lanmor Services. • Changes in scope, terms and conditions or schedule not covered in pricing. • No back charges against Blueviolet/Blueviolet/Lanmor Services without providing 72 hour written notice and an opportunity to cure. • Work area containment. • 110v electrical. • Extra costs of return trips are required due to inadequate preparation of the opening(s) prior to installation. All openings must be ready for install. • Permits of any kind. • Any Lifts needed due to ceiling heights. • Conduit and Raceways for necessary for connectivity. REFERENCES 1. APS – Robert Griffith, Manager of Security Infrastructure, (602) 809-2306 2. Maricopa Integrated Health System – Michael Gallante, Chief of Security, (602) 509-5014 3. Transperfect – Wallace Michaelson, Director Infrastructure & Technology, (602) 281-0742 4. Sandia National Laboratories – Melanie Florez, Project Manager, (505) 845-0011 WARRANTY Blueviolet/Blueviolet/Lanmor Services warranties all product and software for a period of one year from partial and or complete system activation. Labor for a period of 90 days from partial and or complete system activation. Notice of a warranty claim must be received by Blueviolet/Blueviolet/Lanmor Services within the warranty period. The exclusive remedy under the warranty is Blueviolet/Blueviolet/Lanmor Services’ obligation to repair or replace any defective work, Proposal # P-9586 The human connection between you and your technology. or at its election, compensate the Owner or Contractor for the diminished value caused by Blueviolet/Blueviolet/Lanmor Services’ work. TERMS & CONDITIONS If accepted, all prior or contemporaneous negotiations or agreements are merged into this Proposal. No future agreements supersede or modifies this Proposal unless such future agreement expressly modifies one or more particular term of this Proposal and such modification is in writing and executed by both parties. This quotation is good for 30 days from the date listed at the top of this proposal. Conditional upon buyers’ credit, 50% of the contract amount will be due with the acceptance of this agreement and prior to any material being purchased and the issuance of the customers purchase order. The remaining will be due 30 days from the date of our invoice(s). Accepted by: Title: Date: ____________________________________ _________________________________ __________________ Proposal # P-9587 The human connection between you and your technology. Sep 18, 2024 Richard Carson Aftermarket Account Representative 2058 W Rose Garden Ln Phoenix, AZ 85027 RCarson@Lanmor.com (719)332-9315 Nadia Orozco Management Aide City of Santa Ana Public Works Agency - Parks, Fleet, & Facilities Services 20 Civic Center Plaza M-11 Santa Ana, CA 92701 norozco5@santa-ana.org SCOPE OF WORK SUMMARY: Blueviolet/Lanmor Services is being requested to program the Newhope Library AMAG Symmetry access control panels, card readers and duress buttons. This is for the Newhope Library remodel project. The panels, card readers, duress buttons and wiring will all be completed by a third-party contractor and electrical sub. The work is to be performed at the following location: • 122 N Newhope St, Santa Ana, CA 92703 Blueviolet/Lanmor Services will provide a detailed scope of work section sections based on the breakdown of the project. The following is the list of scopes being presented in this proposal: - Connect AMAG Panels to the City Network - Program Panels on City network and follow City Naming Schemes with panel ID’s - Program Card Readers and follow City Schemes with Card Reader id’s - Program Duress Buttons and follow City Schemes with Card Reader id’s - Provide onsite technicians for up to 4 days. - Document all AMAG Panels with AMAG Programming Sheets (see attached example) - Document Panels, Readers, Power Supplies and wire paths with System Surveyo r - Provide Reports in both hard copy and PDF to client as documentation to the system. PRICING SUMMARY: Pricing (excluding any and all applicable taxes and excluding permits not clearly included or outlined in this proposal)………………………………………………………………..………………..$ 12,287.63 Initial Proposal # P-9587 The human connection between you and your technology. Project Details Job Details AMAG Software Blueviolet/Lanmor Services will utilizing the existing instance of the AMAG Symmetry software on the client supplied and configured virtual server. Blueviolet/Lanmor Services will require remote access to this system during the installation phase of the project. Blueviolet/Lanmor Services would request ongoing remote access to best handle support issues after the initial project installation. This can be managed by the City’s IT department. Blueviolet/Lanmor Services will install One AMAG client on a City provided computer at the Library facility. The AMAG software client will be supplied by others. Site Locations The following locations are being converted to the new AMAG access control system: - City of Santa Ana Library See the attached project door schedule for details on each reader location . It is the responsibility of the contract and electrical sub contractor to provide details of the AMAG door controllers, card reader, duress buttons and door release devices. If this is not provided, Lanmor Service will provide a change order for additional time to identify these areas and confirm locations based on construction drawings and be billed as time and materials. Door Controllers Blueviolet/Lanmor Services will be programming the new AMAG Door controllers. Lanmor service will follow the naming schemes currently in place with the City of Santa Ana at the City Hall locations. Power Supplies Blueviolet/Lanmor Services will be utilizing new power supplies at each of the controller locations. Which will include new batteries for battery backup. All connections to the power supplies will already be completed and tested prior to the start of programming the AMAG controllers. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. Readers Blueviolet/Lanmor Services will be programming new readers in the City’s AMAG Symmetry system. Lanmor service will follow the naming schemes currently in place with the City of Santa Ana at the City Hall locations. All connections to the card readers will already be completed and tested prior to the start of programming the AMAG controllers. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. . Cabling Blueviolet/Lanmor Services will be utilizing cabling provided and installed by others. The contractor is responsible for providing wire details and wire run locations to Lanmor prior to the beginning of programming. All wires will need to properly be labelled at each controller. Proposal # P-9587 The human connection between you and your technology. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. Training Blueviolet/Lanmor Services will not be providing any training with this project. Blueviolet/Lanmor Services will provide all programming sheets with door names for the City to handle the AMAG Symmetry programming door schedules and assigning groups. The City will be responsible for adding the library employees into the system as well. Networking Requirements Blueviolet/Lanmor Services will require the City of Santa Ana IT’s department to provide data connections for each of the new door controller locations. These have been labeled on the attached maps. Blueviolet/Lanmor Services will utilize the existing cable runs to the security switches. The IT department is responsible for providing the IP address mapping for each door controller. It is Lanmor Service’s responsibility to provide the IT department with the MAC addresses for each new controller prior to the beginning of the installation. Blueviolet/Lanmor Services will configure the door controllers, which will allow the IT department to map the correct IP address to each device. The City’s IT department will have the final approval on all IDF room connections. It is the responsibility of the customer to confirm IDF connections via the attached drawings. Any changes to the IDF locations after the acceptance of the project may require a change order for addition labor to increase the wire runs. Blueviolet/Lanmor Services has been provided with the contact information for Mike Fetner (mfetner@santa-ana.org) and Greg Dunham (gdunham@santa-ana.org) as points of contacts with all IT related questions. Door Programming Process Prior to programming the new doors to new system, Blueviolet/Lanmor Services will test and ensure that the new doors are operational and perform the basic access control operations. If it is determined the above work has not been completed or non-operations. Blueviolet/Lanmor Services will provide a change order to handle the additional work. This will be handled with a change order at time and materials billing. Duress Buttons Programming Plans do not show any duress buttons for the location. If this is added, Blueviolet/Lanmor Services can provide a change order to cover the duress button programming and commissioning. Proposal # P-9587 The human connection between you and your technology. Project Commissioning New Door Operation Commissioning process: • Confirm new reader is programmed in access control system • Confirm new Status contact functionality o Closed Status o Open Status o Forced Open Status • Request for Exit o Confirm Request for exit functionality ▪ Exit door and check AMAG log for valid functionality • Card Reader o Confirm card read of a valid credential o Confirm negative card read of invalid credentials • Locking Hardware o Confirm mechanical operation of new locks o Confirm electrical operation of lock with valid card read o Confirm manual override with key operation • Power Connection o Confirm hinge or armored cable is properly installed and functioning • Customers sign off New Door Controller Commissioning process: • Confirm new controller is programmed in access control system • Label all wires and Card reader ports • Label New Controller with proper AMAG Chain naming scheme • Document with pictures of Controller Installation location • Batteries o Label Batteries with installation date o Load test batteries and label with install date • Label Enclosure with proper naming scheme and enclosure contents • Document with pictures of Controller Installation location • Customers sign off Proposal # P-9587 The human connection between you and your technology. Fire Connection This proposal does not include any fire alarm tie ins to the existing fire alarm system .Project Management Included Information distribution assistance, notification support, project scheduling, training coordination, onsite live support and follow up cut over to Blueviolet/Lanmor Services service department. OWNER TO PROVIDE: • The City of Santa Ana’s IT department is to provide VPN remote access to Blueviolet/Lanmor Services. This will allow Blueviolet/Lanmor Services the ability to remotely diagnose issues and be better prepared when arriving onsite. Proposal # P-9587 The human connection between you and your technology. RELEVANT EXPERIENCE Blueviolet/Lanmor Services performs small security system installations such as a single card reader installation all the way to corporate security deployments that involve installations in multiple states across the nation. Lanmor has installed many access controls, CCTV, and alarm systems at/for various local healthcare organizations and have become their preferred security vendor. On a larger scale; we are currently working in conjunction with Sandia Laboratories and the Global Threat Reduction Initiative team to upgrade the security systems at locations across the nation, which contain high levels of radioactive material. We are also working with APS, a regional utility, to upgrade their security systems at multiple power plants and substation locations to new federal regulations. With our vast experience and knowledge, I am completely confident that we can meet and exceed your expectations! CLARIFICATION(S) 1) Client to provide: 110vac power as well as (1) high speed internet line at the new control panel location. 2) Standard manufacturer’s lead times are listed below. Lead times are subject to change due to broken machinery, seasonal ebbs & flows, weather and other unforeseen circumstances outside of Lanmor’s control. These lead times are based on the return of all approved submittals and all answered questions. Lead times below are accurate at the time of this proposal and may vary by the time the project is awarded and submittals approved. Lanmor will not be responsible for missed schedule dates for reasons outside of our control. 2.1. Hollow Metal Frames 3-5 weeks. Hollow Metal Doors 4-6 weeks. Wood Doors 10-12 weeks. Hardware 4-6 weeks. 3) Breaking apart ANY QUOTE will create a delay in material AND a cost add to project. 4) Upon approval of submittals, Blueviolet/Lanmor Services assumes no liability for changes, mistakes, or additions which were not noted/redlined on the submittals. By approving the submittals, the approver acknowledges that all is correct on the submittals unless otherwise noted/redlined. (if applicable). All other changes must be agreed to in writing and executed by both parties. 5) Custom ordered materials (those that cannot be returned) must be paid for prior to Blueviolet/Lanmor Services processing the order. The frames (and/or the doors) are (or are not) custom and require prepayment. 6) Unless otherwise noted on this proposal; the warranty period is one year for materials and ninety days for labor from Blueviolet/Lanmor Services’ substantial completion of the project. Notice of a warranty claim must be received by Blueviolet/Lanmor Services within the warranty period. The exclusive remedy under the warranty is Blueviolet/Lanmor Services’ obligation to repair or replace any defective work, or at its election, compensate the Owner or Contractor for the diminished value caused by Blueviolet/Lanmor Services’ work. Proposal # P-9587 The human connection between you and your technology. PROJECT MANAGEMENT Upon being awarded this project, Lanmor will immediately assign a project manager to oversee this project from beginning to end. It will be requested by Lanmor to have a “project kick-off” meeting in which all Contractor/Owner and Lanmor staff involved will meet to introduce each other and to go over scheduling, requirements, and other details of this project (can be completed via phone conference). The Lanmor project manager will supply the Contractor/Owner representative all the necessary documentation as described in the deliverables and will be the first point of contact for anything concerning this project. EXCLUSIONS (unless specifically included above) • Cutting, patching, and painting of existing walls. • Grouting, caulking, Glazing or provisioning of any glass for Storefront entrances. • Disconnect, reconnect, or relocation of plumbing, electrical, HVAC or other services. • Painting and finishing of unfinished doors and frames. • Framing, rough carpentry, and drywall required. • Master keying of cylinders to existing key systems. • Installation of customer furnished materials. • Required building permits and authority having jurisdiction approval. • Work scheduled after hours or weekends. • Expedited shipping charges / Acceleration of installation schedule. • Delay not directly caused by Blueviolet/Lanmor Services. • Changes in scope, terms and conditions or schedule not covered in pricing. • No back charges against Blueviolet/Lanmor Services without providing 72 hour written notice and an opportunity to cure. • Work area containment. • 110v electrical. • Extra costs of return trips are required due to inadequate preparation of the opening(s) prior to installation. All openings must be ready for install. • Permits of any kind. • Any Lifts needed due to ceiling heights. • Conduit and Raceways for necessary for connectivity. REFERENCES Proposal # P-9587 The human connection between you and your technology. 1. APS – Robert Griffith, Manager of Security Infrastructure, (602) 809-2306 2. Maricopa Integrated Health System – Michael Gallante, Chief of Security, (602) 509-5014 3. Transperfect – Wallace Michaelson, Director Infrastructure & Technology, (602) 281-0742 4. Sandia National Laboratories – Melanie Florez, Project Manager, (505) 845-0011 WARRANTY Blueviolet/Lanmor Services warranties all product and software for a period of one year from partial and or complete system activation. Labor for a period of 90 days from partial and or complete system activation. Notice of a warranty claim must be received by Blueviolet/Lanmor Services within the warranty period. The exclusive remedy under the warranty is Blueviolet/Lanmor Services’ obligation to repair or replace any defective work, or at its election, compensate the Owner or Contractor for the diminished value caused by Blueviolet/Lanmor Services’ work. TERMS & CONDITIONS If accepted, all prior or contemporaneous negotiations or agreements are merged into this Proposal. No future agreements supersede or modifies this Proposal unless such future agreement expressly modifies one or more particular term of this Proposal and such modification is in writing and executed by both parties. This quotation is good for 30 days from the date listed at the top of this proposal. Conditional upon buyers’ credit, 50% of the contract amount will be due with the acceptance of this agreement and prior to any material being purchased and the issuance of the customers purchase order. The remaining will be due 30 days from the date of our invoice(s). Accepted by: Title: Date: ____________________________________ _________________________________ __________________ Programming Loading Sheet for AMAG Expansion Boards Panel Types Customer Name M2150 8 DC M2150 8 DBC Site Location Name M2150 4 DC M2150 4 DBC Site Address M2150 2 DC M2150 2 DBC Panel Type M2150 DBU Panel Serial Number EN-1DBC Panel Mac Address Qty EN-2DBC Panel Firmware Are there Wim Modules for Weigand Panel Location Panel Address Panel IP Address Panel Subnet Panel Gateway Qty Are there any onboard AC 8/4 Input Modules No Are there any Onboard OC 4/8 Ouput Modules No Control Panel 8DBC, 4DBC, 2 DBC, Circle One Board Address Reader Number Chain, Controller, Board, Port X.X.X.X Reader Model / Part Number Does reader have keypad, biometric or NA Door Contact (Y/N)REX (Y/N) Shunt on REX (Y/N) Unlock on REX (Y/N) Lock Type (strike/EL/CB/ Maglock) Unlock on Fire Release (Y/N) Bypass Connected Bypass Relay #, Chain, Controller, Board, Port X.X.X.X-BYP Onboard Input Board INPT OUTPUT #, Chain, Controller, Board, Port X.X.X.X Device Type: Panic, Door Contact, Motion sensor, Unlock Button, Control Relay Name Reader Name:__.__.__.1 939S Blue tooth Y Y Y N EL No Input __.__.__.1 Reader Name:__.__.__.2 939S Blue tooth Y Y Y N EL No Input __.__.__.2 Reader Name:__.__.__.3 939S Blue tooth Y Y Y N EL No Input __.__.__.3 Reader Name:__.__.__.4 RP40 NO Y Y Y N EL No Input __.__.__.4 Reader Name:__.__.__.5 RP40 NO Y Y Y N EL No Input __.__.__.5 Reader Name:__.__.__.6 RP40 NO Y Y Y N EL No Input __.__.__.6 Reader Name:__.__.__.7 RP40 NO Y Y Y N EL No Input __.__.__.7 Reader Name:__.__.__.8 RP40 NO Y Y Y N EL No Input __.__.__.8 Output __.__.__.1 Output __.__.__.2 Output __.__.__.3 Output __.__.__.4 Expansion Boards 8DC, 4 DC 2 DC Board Address Reader Number Chain, Controller, Board, Port X.X.X.X Reader Model / Part Number Does reader have keypad, biometric or NA Door Contact (Y/N)REX (Y/N) Shunt on REX (Y/N) Unlock on REX (Y/N) Lock Type (strike/EL/CB/ Maglock) Unlock on Fire Release (Y/N) Bypass Connected Bypass Relay #, Chain, Controller, Board, Port X.X.X.X-BYP Onboard Input Board INPT OUTPUT #, Chain, Controller, Board, Port X.X.X.X Device Type: Panic, Door Contact, Motion sensor, Unlock Button, Control Relay Name Reader Name:__.__.__.1 RP40 NO Y Y Y N EL No Input __.__.__.1 Reader Name:__.__.__.2 RP40 NO Y Y Y N EL No Input __.__.__.2 Reader Name:__.__.__.3 RP40 NO Y Y Y N EL No Input __.__.__.3 Reader Name:__.__.__.4 RP40 NO Y Y Y N EL No Input __.__.__.4 Reader Name:__.__.__.5 RP40 NO Y Y Y N EL No Input __.__.__.5 Reader Name:__.__.__.6 RP40 NO Y Y Y N EL No Input __.__.__.6 Reader Name:__.__.__.7 RP40 NO Y Y Y N EL No Input __.__.__.7 Reader Name:__.__.__.8 RP40 NO Y Y Y N EL No Input __.__.__.8 Output __.__.__.1 Output __.__.__.2 Output __.__.__.3 Customer Administrator Name Customer Administrator Phone Number Local Customer Contact Name Local Customer Contact Phone Number Down stream Door Controllers, Expansion M2150 8DC M2150 4DC M2150 2DC AC 24/4 Input Board OC 4/24 Output Board WIEGAND Weigand or Current Loop Reader WIEGAND WIEGAND WIEGAND WIEGAND WIEGAND WIEGAND WIEGAND WIEGAND WIEGAND WIEGAND WIEGAND Weigand or Current Loop Reader WIEGAND WIEGAND WIEGAND WIEGAND July 21st, 2024 CITY OF SANTA ANA ACCESS CONTROL UPGRADE Santa Ana, CA SURVEYS City of Santa Ana Access Control Upgrade- Survey- Library 1s... | +2 surveys Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 1/8 TABLE OF CONTENTS CONTENTS City of Santa Ana Access Control Upgrade-Survey- Library 1st Floor 3 BILL OF MATERIALS 3 LAYOUT 4 City of Santa Ana Access Control Upgrade-Survey- Library Basement 5 BILL OF MATERIALS 5 LAYOUT 6 City of Santa Ana Access Control Upgrade-Survey-Library 2nd Floor 7 BILL OF MATERIALS 7 LAYOUT 8 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 2/8 BILL OF MATERIALS - City of Santa Ana Access Control Upgrade-Survey- Library 1st Floor MAKE MODEL#ACCESSORIES QUANTITY Access Control 18 Card Reader 13 ----------13 Panic Button 5 ----------5 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 3/8 LAYOUT - City of Santa Ana Access Control Upgrade-Survey- Library 1st Floor Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 RDR-001PB-001PB-002PB-003PB-004RDR-002RDR-003RDR-004RDR-005RDR-006RDR-007RDR-008RDR-009RDR-010RDR-011RDR-012RDR-013PB-005 Access Control Card Reader 13 Panic Button 5 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 4/8 BILL OF MATERIALS - City of Santa Ana Access Control Upgrade-Survey- Library Basement MAKE MODEL#ACCESSORIES QUANTITY Access Control 3 Card Reader 3 ----------3 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 5/8 LAYOUT - City of Santa Ana Access Control Upgrade-Survey- Library Basement Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 RDR-001RDR-002RDR-003 Access Control Card Reader 3 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 6/8 BILL OF MATERIALS - City of Santa Ana Access Control Upgrade-Survey-Library 2nd Floor MAKE MODEL#ACCESSORIES QUANTITY Access Control 6 Card Reader 6 ----------6 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 7/8 LAYOUT - City of Santa Ana Access Control Upgrade-Survey- Library 2nd Floor Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 RDR-001RDR-002RDR-003RDR-004RDR-005RDR-006 Access Control Card Reader 6 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 8/8 July 21st, 2024 CITY OF SANTA ANA ACCESS CONTROL UPGRADE Santa Ana, CA SURVEY City of Santa Ana Access Control Upgrade- Survey-Newhope Lib... Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 1/4 TABLE OF CONTENTS CONTENTS City of Santa Ana Access Control Upgrade-Survey-Newhope Library 3 BILL OF MATERIALS 3 LAYOUT 4 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 2/4 BILL OF MATERIALS - City of Santa Ana Access Control Upgrade-Survey-Newhope Library MAKE MODEL#ACCESSORIES QUANTITY Access Control 7 Card Reader 7 ----------7 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 3/4 LAYOUT - City of Santa Ana Access Control Upgrade-Survey- Newhope Library Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 RDR-001RDR-002RDR-003RDR-004RDR-005RDR-006RDR-007 Access Control Card Reader 7 Prepared by: A Division of The Cook & Boardman Gro…July 21st, 2024 City of Santa Ana Access Control UpgradeCity of Santa Ana Access Control Upgrade 4/4