Loading...
HomeMy WebLinkAboutItem 11 - Agreement for Eviction Prevention Program with Families Forward, Inc. Community Development Agency www.santa-ana.org/community-development Item # 11 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report November 19, 2024 TOPIC: Eviction Prevention Program Agreement with Families Forward, Inc. AGENDA TITLE Agreement with Families Forward, Inc. for the Administration of an Eviction Prevention Program (Non-General Fund) RECOMMENDED ACTION Authorize the City Manager to execute an agreement with Families Forward, Inc. to administer an Eviction Prevention Program for a one-year term beginning November 19, 2024 in an amount not to exceed $730,046 (Agreement No. A-2024-XXX). GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION The City of Santa Ana (City) established the CARES for Tenants Program and successfully provided emergency rental assistance during COVID-19. The City received $9.88 million as part of the Emergency Rental Assistance Program (ERAP) established by the federal Consolidated Appropriations Act of 2021 to assist households unable to pay rent or utilities due to COVID-19. The City also received $20 million in ERAP funds from the COVID-19 Tenant Relief Act (SB 91) passed by the State on January 28, 2021. A second allocation of ERAP funds (ERA2) from the U.S. Department of the Treasury (Treasury) provided an additional $14 million to the City with the majority directed towards the CARES for Tenants Program. There was $569,099.78 remaining in the City's CARES for Tenants Program and the Treasury is allowing the City to create an Eviction Prevention Program (Program) for these remaining ERA2 funds that must be spent by September 30, 2025. The Program’s goal is to provide financial assistance to City residents facing eviction due to unpaid rent. To comply with the Treasury's regulations on administrative expenditures, City staff is including $141,630 in ERA interest funds and $19,316.22 in Housing Authority Issuer Fees to the remaining ERA2 funds for the Program. These additional funds will allow the City to contract with a service provider that can use up to 10% for administrative costs, while adhering to the Treasury’s requirements. The procurement process for the Program began with the posting of a Request for Proposals on the City’s PlanetBids portal on July 3, 2024, which outlined the Program's objectives, eligibility criteria, and evaluation metrics for nonprofit organizations to submit Eviction Prevention Program Agreement with Families Forward, Inc. November 19, 2024 Page 2 4 6 7 7 proposals by July 24, 2024. The City received one proposal from Families Forward, which was evaluated by a selection committee of four City staff. Following this evaluation, Families Forward was selected due to their extensive experience administering similar programs in the City and Orange County, their approach to addressing the needs of at-risk tenants, and comprehensive measures for verifying eligibility and ensuring proper use of funds. Families Forward will provide services to any individual or family from the City to prevent evictions, offering financial assistance for past-due rent payments for up to three months and up to 12 months of case management and supportive services, while prioritizing households and seniors in urgent need. The Program will evaluate annual income, risk of displacement, housing instability, household size, and heightened vulnerability situations (such as seniors on limited incomes) to ensure equitable support. Families Forward will provide a CARE Team model with comprehensive services through case managers, housing resource specialists, career coaches, and mental health therapists tailored to the individual needs of each household. Outreach efforts will leverage Families Forward’s existing presence in the City, partnerships with local agencies, and community events to ensure broad access to the Program. Families Forward estimates that the Eviction Prevention Program could serve 150 households or 387 individuals from the City (based on an average household size of 3.5 members). They anticipate that $568,476 of the funds will be available for direct rental assistance to these households, leading them to an average assistance cost of $3,790 per household. This estimate is based on recent patterns in rental assistance requests, including factors such as increased rates of eviction notices following even a single month of unpaid rent. By setting this average, Families Forward anticipates covering varying housing costs due to unit sizes, past-due amounts, and other needs. During the grant terms, Families Forward expects assistance to be disbursed as follows: Grant Quarter New Residents Served Expended Per Quarter Quarter 1 75 $77,500 Quarter 2 100 $220,000 Quarter 3 110 $385,000 Quarter 4 102 $568,476 Their approach includes tracking Key Performance Indicators (KPIs) to ensure timely distributions, targeting a 95% success rate for housing retention six months post- assistance. Their Data and Compliance Team will maintain a monthly dashboard to monitor the progress on these KPIs and adjust spending if necessary. Families Forward was founded in 1984 as a community-based effort to house families experiencing homelessness. With offices in Santa Ana and Irvine, Families Forward serves both the Southern and Central Service Planning Areas. In the past year, Families Forward improved the lives of 14,325 people, preventing homelessness for 184 families, providing 23 families with bridge housing (safe and supportive housing, offering services and resources to help them regain stability), and offering prevention Eviction Prevention Program Agreement with Families Forward, Inc. November 19, 2024 Page 3 4 6 7 7 services to over 1,500 individuals. Families Forward has annual budget over $12 million with a diverse funding base including government grants, private foundations, and corporate and community contributions. Families Forward operates a food pantry, mental health counseling, career coaching, and life-skills education. Families Forward earned Charity Navigator’s top 4-Star rating for 14 consecutive years (top 2% of rated charities nationwide), and their experience in managing public grants make them a good partner for administering the Program for the City. FISCAL IMPACT Funds for Emergency Rental Assistance ERA 2 – Payment to Subagent account (no. 17718701-69135) was appropriated in the prior fiscal year and was presented and approved by City Council as part of the City’s carry forward of unspent amounts from FY 2023-24 to FY 2024-25. Remaining funds in the amount of $160,946.22 are budgeted and available in the FY 2024-25 budget. Any remaining balance not expended at the end of the fiscal year will be presented to City Council for approval of carryovers to FY 2025-26. Fiscal Year Accounting Unit – Account No.Fund Description Accounting Unit, Account Description Amount FY 24-25 17718701-69135 Emergency Rental Assistance PG ERA 2 - Payment to Subagent $569,099.78 FY 24-25 13318780-69135 Housing Authority- Issuer Fees Housing Authority - Issuer Fee - Payment to Subagent $19,316.22 FY 24-25 17718700-69135 Emergency Rental Assistance PG ERA - Payment to Subagent $36,060.00 FY 24-25 17718701-69135 Emergency Rental Assistance 2 ERA 2 - Payment to Subagent $50,890.00 FY 24-25 17718702-69135 Emergency Rental Assistance 2-State ERA 2: State - Payment to Subagent $54,680.00 Total $730,046.00 EXHIBIT(S) 1. Agreement for Eviction Prevention Program 2. Families Forward Eviction Prevention Program Proposal Submitted By: Michael L. Garcia, Executive Director of Community Development Approved By: Alvaro Nuñez, City Manager AGREEMENT FOR EVICTION PRE VENTION PROGRAM BETWEEN FAMILIES FORWARD, INC. AND CITY OF SANTA ANA THIS AGREEMENT is made and entered into on this 19th day of November, 2024 by and between Families Forward, Inc., a California nonprofit corporation ("Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"). RECITALS A.On July 3, 2024, the City issued Request for Proposal No. 24-090A ("RFP"), by which it sought to retain a Consultant to administer an eviction prevention program aimed at providing income-qualified tenants with temporary rent subsidies. The RFP shall be incorporated by reference as though attached hereto in full. B.Consultant submitted a timely and responsive proposal that was selected by the City. Consultant represents that Consultant is able and willing to provide services to the City described in the scope of work that was included in the RFP, which shall be incorporated by reference as though attached hereto. C.In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1.SCOPE OF SERVICES Consultant shall· perform during the term of this Agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental customary work required to fully and adequately complete the services described and set forth in City's RFP, and Consultant's proposal, and detailed in Scope of Services -Exhibit A, attached hereto and incorporated by reference. 2.COMPENSATION a.City agrees to pay, and Consultant agrees to accept as total payment for its services for City, the rates and charges identified in Compensation -Exhibit B. 'The total amount to be expended shall not exceed $730,046.00 during the term of this Agreement. b.Payment by City shall be made within forty-five ( 45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. City and Consultant agree that all payments due and owing under this Agreement shall be made through Automated Clearing House (ACH) transfers. Consultant agrees to execute the Page 1 oflO #427369vl EXHIBIT 1 City's standard ACH Vendor Payment Authorization and provide required documentation. Upon verification of the data provided, the City will be authorized to deposit payments directly into Consultant's account(s) with financial institutions. Payment need not be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3.TERM This Agreement shall commence on the date first written above for a one (1) year term, unless terminated earlier in accordance with Section 15, below. 4.INDEPENDENT CONTRACTOR Consultant shall, during the entire term of tbis Agre ement, be constmed to be an independent Consultant and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent witb all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and sh all be responsible for all applicable withholding taxes. 5.OWNERSHIP OF MATERIALS This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in its use of tbe Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk. 6.INSURANCE Prior to undertaking performance of work w1der this Agreement, Consultant shall maintain and shall require any subcontractors to obtain and maintain insurance as described below for the entire Term of this Agreement against claims for injuries to persons or damage to property which may arise from or in connection with services, products and materials supplied to City. Total cost of such insurance shall be borne by Consultant. Page 2 oflO #427369vl EXHIBIT 1 MINIMUM SCOPE OF INSURANCE Coverage shall be at least as broad as: 1.Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an "occurrence" basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence and $2,000,000 aggregate. Required policy limits can be met with primary and umbrella/excess insurance policies. 2.Automobile Liability: Insurance Services Office Form Number CA 00 01 covering any auto (Code I) with limits no less than $1,000,000 combined single limits. In the event Consultant does not maintain commercial automobile liability insurance, City will accept evidence of personal automobile insurance. 3.Workers' Compensation: as required by the State of California, with Statutory Limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per accident, policy or employee, for bodily injury or disease. Coverage is not required if Consultant has no employees and signs request to waive such insurance. 4.Professional Liability (Errors and Omissions): with limits no less than $1,000,000 per occurrence or claim, $2,000,000 aggregate. If Consultant maintains broader coverage and/or higher limits than the minimum requirements for each line of coverage shown above, the City requires and shall be entitled to the broader coverage and/or higher limits maintained by the Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City. Other Insurance Provisions The above required insurance policies are to contain or be endorsed to contain the following provisions: 1.City, its City Council, its officers, officials, employees , agents, and volunteers are to be covered as additional insureds, under Consultant's CGL, Professional Liability, and Automobile Liability policies, with respect to any liability arising out of work or operations performed by or on behalf of the Consultant including materials, parts, equipment, and personnel furnished in connection with such work or operations. 2.Consultant's Insurance company(ies) agrees to waive all rights of subrogation against City, its City Council, its officers, officials, employees, agents, and volunteers for losses paid under the terms of any policy which arise from work performed by Consultant under this Agreement. 3.For any claims related to this contract, Consultant's insurance coverage shall be primary and any insurance maintained by City, its City Council, its officers, officials, employees, agents, or volunteers shall not contribute with it. 4.A severability of interest provision must apply for all the additional insureds, ensuring that Consultant's insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the insurer's limits of liability. Page 3 of 10 #427369vl EXHIBIT 1 5.Insurance policies required herein shall provide that coverage shall not be canceled, suspended, voided, reduced in coverage or in limits, non-renewed by the carrier, or materially changed except after thirty (30) days prior written notice has been given to City. Ten (10) days prior written notice shall be provided to City for policy cancellation or non-renewal due to non-payment of premium. 6.Certificate Holder on each Evidence of Insurance certific ate shall be: City of Santa Ana, Attention: Executive Director, Community Development Agency, 20 Civic Center Plaza M-25, P.O. Box 1988, Santa Ana, CA 92701. The name and location of project must be included in the Description of Operations section of each certificate. Self-Insured Retentions Self-insured retentions must be declared to and approved by the City. The City may require the Consultant to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in the State of California with a current A.M. Best's rating of no less than A:VII, unless otherwise accept able to the City. Verification of Coverage Consultant shall furnish the City with original Certificates of Insurance and required amendatory endorsements ( or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations and Endorsement Page of the COL policy listing all policy endorsements before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive the Consultant's obligation to provide them. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. Special Events Coverage Special events coverage is available and can be purchased by Contractor. Use this link to learn more: https://2sparta.com/selip application.php. Special Risks or Circumstances City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances. 7.INDEMNIFICATION Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for personal injury, damages,just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property damage, which may arise from the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons acting on its behalf which relates to the services described in section I of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and Page 4 oflO #427369vl EXHIBIT 1 hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing, to the extent Consultant's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, reckle ssness, or willful misconduct of the Consultant. 8.• INTELLECTUAL PROPERTY INDEMNIFICATION Consultant shall defend and indemnify the City, its officers, agents, repres entatives, and em ployees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by Consultant to the City pursuant to this Agreement. 9.RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this Agreement for a period of three (3)years from the date of final payment to Consultant under this Agreement. 10.CONFIDENTIALITY If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclose d to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant Page 5 of 10 #427369vl EXHIBIT 1 without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City. 11.CONFLICT OF INTEREST CLAUSE Consultant covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 12.NON-DISCRIMINATION Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender express ion, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 13.EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Consultant, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which is not embodied herein. 14.ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assigmnent, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Consultants retained by City. 15.TERMINATION This Agreement may be te1minated by the City upon thirty (30) days written notice of termination. h1 such event, Consultant shall be entitled to receive and the City shall pay Consultant Page 6 oflO #427369vl EXHIBIT 1 compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions: a.As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product(s) completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate. b.Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 16. WAIVER No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies. 17.JURISDICTION -VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange Cou nty, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 18.PROFESSIONAL LICENSES Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 19.NOTICE Any notice, tender, dema nd, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: Page 7 oflO #427369vl EXHIBIT 1 To City: City Clerk City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax: 714-647-6956 With courtesy copies to: Executive Director, Community Development Agency City of Santa Ana 20 Civic Center Plaza (M-25) P.O. Box 1988 Santa Ana, California 92702 To Consultant: Nishtha Mohendra Chief Program Officer Families Forward, Inc. 8 Thomas Irvine, CA 92618 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 20.PREY AILING WAGES Consultant is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Sec tion 16000, et seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" projects. If the services being performed are part of an applicable "public works" or "maintenance" project, as defined by the Prevailing Wage Laws, and the total compensation is $1,000 or more, Consultant agrees to folly comply with such Prevailing Wage Laws. Consultant shall defend, indemnify and hold the City, its elected officials, officers, employees and agents free and harmless from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. Page 8 of 10 #427369vl EXHIBIT 1 21.FUNDING-RELATED PROVISIONS Funds from the Coronavirns State Fiscal Recovery Fund and/or the Coronavirus Local Fiscal Recovery Fund, together known as the Coronavirus State and Local Fiscal Recovery Funds ("CSLFRF") program, will be used to fund all or a portion of this Agreement. As applicable, Consultant shall comply with all federal requirements including, but not limited to, the following, all of which are expressly incorporated herein by reference: a.Sections 602 and 603 of the Social Security Act as added by Section 9901 of the American Rescue Plan Act of2021 (the "Act"); b.U.S. Department of the Treasury ("Treasury") Final Rule for the Act; c.Treasury Compliance and Reporting Guidance for the Act; d.2 C.F.R. Part 200 -Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, other than such provisions as the U.S. Department of the Treasury may determine are inapplicable to the CSLFRF program and subject to such exceptions as may be otherwise provided by the U.S. Department of the Treasury; and e.Treasury Coronavirus Local Fiscal Recovery Fund Award Terms and Conditions; f.Federal contract provisions attached hereto as Exhibit C -Federal Contract Provisions and incorporated herein by reference. Subcontracts, if any, shall contain a provision making them subject to all of the provisions stipulated in this Agreement. With respect to any conflict between such federal requirements and the terms of this Agreement and/or the provisions of state law and except as otherwise require d under federal law or regulation, the more stringent requirement shall control. 22.MISCELLANEOUS PROVISIONS a.Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b.All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. Page 9 of 10 #427369vl EXHIBIT 1 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: Jennifer L. Hall City Clerk APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney B�du.L (}jJ IJ,i_c,_ � -� Andrea Garcia-Miller Assistant City Attorney RECOMMENDED FOR APPROVAL: �� Michael L. Garcia Executive Director Community Development Agency #427369v1 CITY OF SANTA ANA Alvaro Nunez City Manager CONSULT ANT: � NamUlsl-i-tti.(,\ VYJ O n-ettdrt!\ Title: 01,-ef PYvj�wi offie-e,y Page 10 of 10 EXHIBIT 1 EXHIBIT A SCOPE OF SERVICES EXHIBIT 1 CITY OF SANTA ANA EXHIBIT I SCOPE OF SERVICES Consultant shall perform services as set forth below. A.General Requirements 1.Administer an eviction prevention program utilizing $730,046 (includes 10% administrative allowance) in Emergency Rental Assistance 2 (ERA2) funds from the U.S. Department of the Treasury. a.The ERA2 funds, authorized by the American Rescue Plan Act of 2021, aim to assist eligible households with financial assistance, provide housing stability services, and cover costs for affordable rental housing and eviction prevention activities. 2.Administer and distribute temporary housing subsidies to assist income-qualified tenants in paying delinquent rent. a.Housing subsidies shall only be provided to residents living in Santa Ana. b.Subsidies are used to cover past-due rent to prevent eviction. 3.Provide financial assistance in the form of direct payments to landlords on behalf of tenants. a.Proposers must have the financial capacity to manage and expend $730,046 (including a 10% administrative allowance) in ERA2 funds efficiently and within the stipulated timeframe. b.Proposers must have the financial capability to disburse assistance payments to residents for at least a month using their own funds. After making payments, Proposers will then submit an invoice to the City for reimbursement. This process is preferred, as the City may require up to 45 days to process and disburse funds after receiving an invoice. 4.Ensure all applicants meet the income-qualifying criteria for the program. This includes verifying that households fall within the income limits set forth by the ERA2 guidelines. 5.Collect and evaluate data to monitor the effectiveness of the program. a.Develop and implement a data collection process to track the impact of the Eviction Prevention Program. b.Use collected data to evaluate the program's effectiveness and make adjustments as needed. c.Deliverables include: i.Montly progress reports detailing the number of households assisted, total funds disbursed, and program outcomes. ii.A final comprehensive report summarizing program achievements, challenges, and recommendations for future programs. B.Legal Requirements and Compliance 1.Ensure confidentiality and protection of all personal tenant data. City of Santa Ana RFP No. 24-090A Page 17 of 51 EXHIBIT 1 CITY OF SANTA ANA 2.Comply with all federal, state, and local laws and regulations, including but not limited to fair housing laws, non-discrimination policie s, and financing reporting requirements. C.Meetings 1.Kick-Off Meeting: Within two weeks of contract award, the Proposer will meet with City staff to discuss project plans and expectations. 2.Regular Status Meetings: During the duration of the Eviction Prevention Program, the Proposer will hold regular meetings to review progress, address challenges, and discuss upcoming activities. The frequency of the meetings shall be agreed-upon by Proposer and City staff. 3.Final Evaluation Meeting: At the end of the program, the Proposer will meet with City staff to evaluate overall performance and outcomes. D.Project Timeline for Deliverables 1.Contract Award: Within one (1) week of City Council approval (Mid October 2024). 2.Kick-Off Meeting: Within two (2) weeks of contract award (Late October 2024). 3.Program Implementation Start: Immediately after Kick-Off Meeting (Late October 2024) 4.Regular Progress Reports: Starting two (2) weeks after Kick-Off Meeting and continuing at a frequency determined by Proposer and City staff (Early November 2024) 5.Program Com pletion: All funds must be expended, and the program completed by September 2025. 6.Final Repo rt: Within one (1) month of program completion (Late October 2025) City of Santa Ana RFP No. 24-090A Page 18 of 51 EXHIBIT 1 EXIDBITB COMPENSATION EXHIBIT 1 Budget Proposal Expense Amount Rental Assistance $568,476 Personnel Costs -Staffing (See Rate Sheet) $88,570 Administrative Costs $73,000 Operational Costs $0 TOTAL: $730,046 Rate Sheet Role Status Hourly Total Projected FTEfor Projected Rate 24/25 Salary+ Project Cost Benefits Prevention Exempt N/A $103,200 10% $10,320 Manager Family Navigator Non-$33.00 $78,249.60 100% $78,249.60 Exempt TOTAL: $88,569.60 10 EXHIBIT 1 EXHIBIT C FEDERAL CONTRACT PROVISIONS During the performance of this Agreement, Consultant shall comply with all applicable federal laws and regulations including, but not limited to, the federal contract provisions in this Exhibit C. 1.REQUIRED CONTRACT PROVISIONS IN ACCORDANCE WITH APPENDIX II TO PART 200 -CONTRACT PROVISIONS FOR NON-FEDERAL ENTITY CONTRACTS UNDER FEDERAL AW ARDS (2 C.F.R. § 200.327) (a) Appendix II to Part 200 (A); Appendix II to Part 200 (B): Remedies for Breach; Termination for Cause/Convenience. The Contract Documents include remedies for breach and termination for cause and convenience. (b)Appendix II to Part 200 (C) -Equal Employment Opportunity: If this Agreement meets the definition of a "federal assisted construction contract" in 41 CFR § 60-1.3, Consultant agrees as follows during the performance of this Agreement: (i)The Consultant will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. The Consultant will take affirmative action to ensure that applicants are employed, and that employees are treated during employment without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer; recruitment or recruitment adver tising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The Consultant agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause. (ii)The Consultant will, in all solicitations or advertisements for employees placed by or on behalf of the Consultant, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. (iii)The Consultant will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to ins tances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proc eeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the Consultant's legal duty to furnish information. EXHIBIT 1 (iv)The Consultant will send to each labor union or representative of workers with which he has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union or workers' representatives of the Consultant's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. (v)The Consultant will comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. (vi)The Consultant will furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will pefmit access to his books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation to ascertain compliance with such rules, regulations, and orders. (vii)In the event of the Consultant's noncompliance with the nondiscrimination clauses of this Agreement or with any of the said rules, regulations, or orders, this Agreement may be canceled, terminated, or suspended in whole or in part and the Consultant may be decla red ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Executive Order 1 1246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulation, or order of the Secretary of Labor, or as otherwise provided by law. (viii)The Consultant will include the portion of the sentence immediately preceding paragraph (i) and the provisions of paragraphs (i) through (vii) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontractor or vendor. The Consultant will take such action with respect to any subcontract or purchase order as the administering agency may direct as a means of enforcing such provisions, including sanctions for noncompliance: Provided, however, that in the event the Consultant bec omes involved in, or is threatened with, litigation with a subcontractor or vendor as a result of such direction by the administering agency, the Consultant may request the United States to enter into such litigation to protect the interests of the United States. The City further agrees that it will be bom1d by the above equal opportunity clause with respect to its own employment practices when it participates in federally assisted construction work: Provided, That if the City so participating is a State or local government, the above equal opportunity clause is not applicable to any agency, instrumentality or subdivision of such government which does not participate in work on or under the Agreement. The City agrees that it will assist and cooperate actively with the administering agency and the Secretary of Labor in obtaining the compliance of the Consultant and subcontractors with the equal opportunity clause and the rules, regulations, and relevant orders of the Secretary of Labor, that it EXHIBIT 1 will furnish the administering agency and the Secretary of Labor such information as they may require for the supervision of such compliance, and that it will otherwise assist the administering agency in the discharge of the agency's primary responsibility for securing compliance. The City further agrees that it will refrain from entering into any contract or contract modification subject to Executive Order 11246 of September 24, 1965, with a contractor debarred from, or who has not demonstrated eligibility for, Government contracts and federall y assisted construction contracts pursuant to the Executive Order and will carry out such sanctions and penalties for violation of the equal opportunity clause as may be imposed upon contractors and subcontractors by the administering agency or the Secretary of Labor pursuant to Part II, Subpart D of the Executive Order. In addition, the City agrees that if it fails or refuses to comply with these undertakings, the administering agency may take any or all of the following actions: cancel, terminate, or suspend in whole or in part the grant ( contract, loan, insurance, guarantee) for this project; refrain from extending any further assistance to the applicant under the program with respect to which the failure or refund occurred until satisfactory assurance of future compliance has been received from such applicant; and refer the case to the Department of Justice for appropriate legal proceedings. (c)Appendix II to Part 200 (D)-Davis-Bacon Act: Not app licable to this Agreement since it is funded by CSLFRF. (d)Appendix II to Part 200 (D) -Copeland "Antti-Kickback" Act: Not appli cable to this Agreement since it is funded by CSLFRF. ( e)Appendix II to Part 200 (E) -Contract Work Hours and Safety Standards Act: (i)Overtime Requirements. No contractor or subcontractor contracting for any part of the contract work which may require or involve the employment of laborers or mechanics shall require or permit any such laborer or mechanic in any workweek in which he or she is employed on such work to work in excess of forty hours in such workweek unless such laborer or mechanic receives compensation at a rate not less than one and one-half times the basic rate of pay for all hours worked in excess of forty hours in such workweek. (ii)Violation; liability for 1mpaid wages; liquidated damages. In the event of any violation of the clause set forth in paragraph (ii) of this section the Consultant and any subcontractor responsible therefor shall be liable for the unpaid wages. In addition, such contractor and subcontractor shall be liable to the United States (in the case of work done under contract for the District of Columbia or a territory, to such District or to such territory), for li quidated damages. Such liquidated damages shall be computed with respect to each individual laborer or mechanic, including watchmen and guards, employed in violation of the clause set forth in paragraph (ii) of this section, in the sum of $10 for each calendar day on which such individual was required or permitted to work in excess of the standard workweek of forty hours without payment of the overtime wages required by the clause set forth in paragraph (ii) of this section. EXHIBIT 1 (iii)Withholding for unpaid wages and liquidated damages. The City shall upon its own action or upon written request of an authorized representative of the Department of Labor withhold or cause to be withheld, from any moneys payable on account of work performed by the Consultant or subcontractor under any such contract or any other Federal contract with the Consultant, or any other federally-assisted contract subject to the Contract Work Hours and Safety Standards Act, which is held by the Consultant, such sums as may be determined to be necessary to satisfy any liabilities of Consultant or subcontractor for unpaid wages an d liquidated damages as provided in the clause set forth in paragraph (iii) of this section. (iv)Subcontracts. The Consultant or subcontractor shall insert in any subcontracts the clauses set forth in paragraph (ii) through (v) of this Section and also a clause requiring the subcontractors to include these clauses in any lower tier subcontracts. The Consultant shall be responsible for compliance by any subcontractor or lower tier subcontractor with the clauses set forth in paragraphs (ii) through (v) of this Section. (f)Appendix II to Part 200 (F) -Rights to Inventions Made Under a Contract or Agreement: If the Federal award meets the definition of "funding agreement" under 37 CFR § 401.2 (a) and the Consultant wishes to enter into a contract with a small business firm or nonprofit organization regarding the substitution of parties, assignment or performance of experimental, developmental, or research work under that "funding agreement," the Consultant must comply with the requirements of 37 CFR Part 401, "Rights to Inventions Made by Nonprofit Organizations and Small Business Firms Under Government Grants, Contracts and Cooperative Agreements," and any implementing regulations issued by the awarding agency .. Act: (g)Appendix II to Part 200 (G) -Clean Air Act and Federal Water Pollution Control (i)Pursuant to the Clean Air Act, (1) Consultant agrees to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act, as amended, 42 U.S.C. § 7401 et seq., (2) Consultant agrees to report each violation to the City and understands and agrees that the City will, in turn, report each violation as required to assure notification to the Federal awarding agency and the appropriate Environmental Protection Agency Regional Office, and (3) Consultant agrees to include these requirements in each subcontract exceeding $150,000. (ii)Pursuant to the Federal Water Pollution Control Act, (l) Consultant agrees to comply with all applicable standards, orders or regulations issued pursuant to the Federal Water Pollution Control Act, as amended, 33 U.S.C. 1251 et seq., (2) Consultant agrees to report each violation to the City and understands and agrees that the City will, in turn, report each violation as required to assure notification to the Federal awarding agency and the appropriate Environmental Protection Agency Regional Office, and (3) Consultant agrees to include these requirements in each subcontract exceeding $150,000. (h)Appendix II to Part 200 (I-I) -Debarment and Suspension: (i)This Agreement is a covered transaction for purposes of 2 C.F .R. pt. 180 and 2 C.F .R. pt. 3000. As such Consultant is required to verify that none of the Consultant, its EXHIBIT 1 principals (defined at 2 C.F.R. § 180.995), or its affiliates (defined at 2 C.F.R. § 180.905) are excluded (defined at 2 C.F.R. § 180.940) or disqualified (defined at 2 C.F.R. § 180.935). (ii)Consultant must comply with 2 C.F.R. pt. 180, subpart C and 2 C.F.R. pt. 3000, subpart C and must include a requirement to comply with these regulations in any lower tier covered transaction it enters into. (iii)This certification is a material representation of fact relied upon by City. If it is later determined that Consultant did not comply with 2 C.F.R. pt. 180, subpart C and 2 C.F.R. pt. 3000, subpart C, in addition to remedies available to the City, the Federal Government may pursue available remedies, including but not limited to suspension and/or debarment. (iv)Consultant warrants that it is not debarred, suspended, or otherwise excluded from or ineligible for participation in any federal programs. Consultant also agrees to verify that all subcontractors performing work tmder this Agreement are not debarred, disqualified, or otherwise prohibited from participation in accordance with the req uirements above. Consultant further agrees to notify the City in writing immediately if Consultant or its subcontractors are not in compliance during the term of this Agreement. (i)Appendix II to Part 200 (I) -Byrd Anti-Lobbying Act: Contractors that apply or bid for an award exceeding $100,000 must file the required certification. Each tier certifies to the tier above that it will not and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U.S.C. 1352. Each tier must also disclose any lobbying with non-Federal funds that takes place in connection with obtaining any Federal award. Such disclosures are forwarded from tier to tier up to the recipient who in turn will forward the certification(s) to the awarding agency. G)Appendix II to Part 200 (J)-§200.323 Procurement of Recovered Materials: (i)Consultant shall comply with section 6002 of the Solid Waste Disposal Act, as amended by the Resource Conservation and Recovery Act. The requirements of Section 6002 include procuring only items designated in guidelines of the Environmental Protection Agency (EPA) at 40 C.F .R. part 24 7 that contain the highest percentage of recovered materials practicable, consistent with maintaining a satisfactory level of competition, where the purchase price of the item exceeds $10,000 or the value of the quantity acquired during the preceding fiscal year exceeded $10,000; procuring solid waste management services in a manner that maximizes energy and resource recovery; and establishing an affirmative procurement. (ii)In the performance of this Agreement, the Consultant shall make maximum use of products containing recovered materials that are EPA-desi gn ated items unless the product cannot be acquired: competitively within a timeframe providing for compliance with the contract performance schedule; meeting contract performance requirements; or at a reasonable price. (iii)Information about this requirement, along with the list of EPA-designate items, is available at EPA' s Comprehensive Procurement Guidelines web site, https://www.epa.gov/smrn/comprehensive-procurement-guideline-cpg-program. EXHIBIT 1 (iv)The Consultant also agrees to comply with all other applicable requirements of Section 6002 of the Solid Waste Disposal Act." (k)Appendix II to Part 200 (K)§200.216 Prohibition on Certain Telecommunications and Video Surveillance Services or Eguipment: (i)Consultant shall not contract ( or extend or renew a contract) to procure or obtain equipment, services, or systems that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system funded under this Agreement. As described in Public Law 115-232, section 889, covered telecommunications equipment is telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities). (1)For the purpose of public safety, security of government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company ( or any subsidiary or affiliate of such entities). (2)Telecommunications or video surveillance services provided by such entities or using such equipment. (3)Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director of the National Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign cmmtry. (ii)See Public Law 115-232, section 889 for additional information. (I)Appendix II to Part 200 (L) -§200.322 Domestic Preferences for Procurement: (i)Consultant shall, to the greatest extent practicable, purchase, acquire, or use goods, products, or materials produced in the United States (including but not limited to iron, aluminum, steel, cement, and other manufactured products). The requirements of this section must be included in all subcontracts. (ii)For purposes of this section: (I)"Produced in the United States" means, for iron and steel products, that all manufacturing processes, from the initial melting stage through the application of coatings, occurred in the United States. (2)"Manufactured products" means items and construction materials composed in whole or in part of nonferrous metals such as aluminum; plastics and polymer-based products such as polyvinyl chloride pipe; aggregates such as concrete; glass, including optical fiber; and lumber. EXHIBIT 1 2.CONTRACTING WITH SMALL AND MI NORITY FIRMS, WOMEN'S BUSINESS ENTERPRISE AND LABOR SURPLUS AREA FIRMS (2 C.F.R. § 200.321) (a)Consultant shall be subject to 2 C.F.R. § 200.321 and will take affirmative steps to assure that minority firms, women's business enterprises, and labor surplus area firms are used when possible and will not be discriminated against on the grounds of race, color, religious creed, sex, or national origin in consideration for an award. (b)Affirmative steps shall include: (i)Placing qualified small and minority businesses and women's business enterprises on solicitation lists; (ii)Assuring that small and minority businesses, and women's business enterprises are solicited whenever they are potential sources; (iii)Dividing total requirements, when economically feasible, into smaller tasks or quantities to permit maximum participation by small and minority business, and women's business enterprises; (iv)Establishing delive ry schedules, where the requirement permits, which encourage participation by small and minority business, and women's business enterprises; and (v)Using the ser vices/assistance of the Small Business Administration (SBA), and the Minority Business Development Agency (MBDA) of the Department of Commerce. (c)Consultant shall submit evidence of compliance with the foregoing affirmative steps when requested by the City. 3.COMPLIANCE WITH U.S. DEPARTMENT OF THE TREASURY CORONA VIRUS LOCAL FISCAL REC OVERY FUND AW ARD TERMS AND CONDITIONS (a)Maintenance of and Access to Records. Consultant shall maintain records and financial documents sufficient to evidence compliance with section 603(c) of the Act, Treasury's regulations implementing that section, and guidance issued by Treasury regarding the foregoing. Consultant agrees to provide the City, Treasury Office of Inspector General and the Government Accountability Office, or any of their authorized representatives access to any books, documents, papers, and records ( electronic an otherwise) of the Consultant which are directly pertinent to this Agreement for the purposes of conducting audits or other investigations. Records shall be maintained by Consultant for a period of five (5) years after completion of the Project. (b)Compliance with Federal Regulations. Consultant agrees to comply with the requirements of section 603 of the Act, regulations adopted by Treasury pursuant to section 603(±) of the Act, and guidance issued by Treasury regarding the foregoing. Consultant also agrees to comply with all other applicable federal statutes, regulations, and executive orders, including, without limitation, the following: EXHIBIT 1 (i)Universal Identifier and System for Award Management (SAM), 2 C.F.R. Part 25, pursuant to which the award term set forth in Appendix A to 2 C.F.R. Part 25 is hereby incorporated by reference. (ii)Reporting Sub award and Executive Compensation Information, 2 C.F .R. Part 170, pursuant to which the award term set forth in Appendix A to 2 C.F.R. Part 170 is hereby incorporated by reference. (iii)0MB Guidelines to Agencies on Govemmentwide Debarment and Suspension (Nonprocurement), 2 C.F .R. Part 180, including the requirement to include a term or condition in all lower tier covered transactions (contracts and subcontracts described in 2 C.F.R . Part 180, subpart B) that the award is subject to 2 C.F.R. Part 180 and Treasury's implementing regulation at 31 C.F.R. Part 19. (iv)Recipient Integrity and Performance Matters, pursuant to which the award term set forth in 2 C.F.R. Part 200, Appendix XII to Part 200 is hereby incorpo rate d by reference. 20. (v)Governmentwide Req uirements for Drug-Free Workplace, 31 C.F.R. Part (vi)New Restrictions on Lobbying, 31 C.F.R. Part 21. (vii)Uniform Relocation Assistance and Real Property Acquisitions Act of 1970 (42 U.S.C. §§ 4601-4655) and implementing regulations. (c)Compliance with Federal Statutes and Regulations Prohibiting Discrimination. Consultant agrees to comply with statutes and regulations prohibiting discrimination applicable to the CSLFRF program including, without lim itation, the following: (i)Title VI of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d et seq.) and Treasury's implementing regulations at 31 C.F.R. Part 22, which prohibit discrimination on the basis of race, color, or national origin under programs or activities receiving federal financial assistance. (ii)The Fair Housing Act, Title VIII of the Civil Rights Act of 1968 (42 U.S.C. §§ 3601 et seq.), which prohibits discrimination in housing on the basis of race, color, religion, national origin, sex, familial st atus, or disability. (iii)Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. § 794), which prohibits discrimination on the basis of disability under any program or activity receiving federal financial assistance. (iv)The Age Discrimination Act of 1975, as amended (42 U.S.C. §§ 6101 et seq.), and Treasury's implementing regulations at 31 C.F.R. Part 23, which prohibit discrimination on the basis of age in programs or activities receiving federal financial assistance. (v)Title II of the Americans with Disabilities Act of 1990, as amended (42 U.S.C. §§ 12101 et seq.), which prohibits discrimination on the basis of disability under programs, EXHIBIT 1 activities, and services provided or made available by state and local governments or instrumentalities or agencies thereto. (d)False Statements. Consultant understands that making false statements or claims in connection with the CSLFRF program is a violation of federal law and may result in criminal, civil, or administrative sanctions, including fines, imprisonment, civil damages and penalties, debarment from participating in federal awards or contracts, and/or any other remedy available by law. (e)Protections for Whistleblowers. (i)In accordance with 41 U.S.C. § 4712, Consultant may not discharge, demote, or otherwise discriminate against an employee in reprisal for disclosing to any of the list of persons or entities provided below, information that the employee reasonably believes is evidence of gross mismanagement of a federal contract or grant, a gross waste of federal funds, an abuse of authority relating to a federal contract or grant, a substantial and specific danger to public health or safety, or a violation of law, rule, or regulation related to a federal contract (including the competition for or negotiation of a contract) or grant. (ii) the following: Congress; management; enforcement agency; The list of persons and en tities referenced in the paragraph above includes (1)A member of Congress or a representative of a committee of (2)An Inspector General; (3)The Government Accountability Office; (4)A Treasury employee responsible for contract or grant oversight or (5)An authorized official of the Department of Justice or other law (6)A court or grand jury; or (7)A management official or other employee of Consultant, or a subcontractor who has the responsibility to investigate, discover, or address misconduct. (f)Increasing Seat Belt Use in the United States. Pursuant to Executive Order J 3043, 62 FR 19217 (Apr. 18, 1997), Consultant is encouraged to adopt and enforce on-the-job seat belt policies and programs for their employees when operating company-owned, rented or personally owned vehicles, and encourage its subcontractors to do the same (g)Reducing Text Messaging While Driving. Pursuant to Executive Order 13513, 74 FR 51225 (Oct. 6, 2009), Consultant should encourage its employees and subcontractors to adopt EXHIBIT 1 and enforce policies that ban text messaging while driving, and Consultant should establish workplace safety policies to decrease accidents caused by distracted drivers. (h)Assurances of Compliance with Civil Rights Requirements. The Civil Rights Restoration Act of 1987 provides that the provisions of this assurance apply to the Project, including, but not limited to, the following: (i)Consultant ensures its current and future compliance with Title VI of the Civil Rights Act of 1964, as amended, which prohibits exclusion from participation, denial of the benefits of, or subjection to discrimination under programs and activities receiving federal funds, of any person in the United States on the ground of race, color, or national origin (42 U.S.C. § 2000d et seq.), as implemented by the Department of the Treasury Title VI regulations at 31 CPR Part 22 and other pertinent executive orders such as Executive Order 13166; directives; circulars; policies; memoranda and/or guidance documents. (ii)Consultant acknowledges that Executive Order 13166, "Improving Access to Services for Persons with Limited English Proficiency (LEP)," seeks to improve access to federally assisted programs and activities for individuals who, because of national origin , are limited in their English proficiency. Consultant understands that the denial of access to persons to its programs, services and activities because of their limited proficiency in English is a form of national origin discrimination prohibited under Title VI of the Civil Rights Act of 1964. Accordingly, Consultant shall initiate reasonable steps, or comply with Treasury's directives, to ensure meaningful access to its programs, services and activities to LEP persons. Consultant understands and agrees that meaningful access may entail providing language assistance services, including oral interpretation and written translation where necessaq to ensure effective communication in the Project. (iii)Consultant agrees to consider the need for language services for LEP persons during development of applicable budgets and when conducting programs, services and activities. As a resource, the Department of the Treasury has published its LEP guidance at 70 FR 6067. For more information on LEP, please visit http://www.lep.gov. (iv)Consultant acknowledges and agrees that compliance with this assurance constitutes a condition of continued receipt of federal financial assistance and is binding upon Consultant and Consultant's successors, transferees and assignees for the period in which such assistance is provided. (v)Consultant agrees to incorporate the following language in every contract or agreement subject to Title VI and its regulations between the Consultant and the Consultant's subcontractors, successors, transferees and assignees: The subcontractor, successor, transferee and assignee sh all comply with Title VI of the Civil Rights Act of 1964, which prohibits recipients offederal financial assistance from excluding from a program or activity, denying benefits of, or otherwise discriminating against a person on the basis of race, color, or national origin (42 US. C. § 2000d et seq.), as implemented by Department of the Treasury Title VI regulations, 31 CFR Part 22, which are herein incorporated by reference and made a part of this contract (or agreement). Title VI also extends protection to EXHIBIT 1 persons with "Limited English proficiency" in any program or activity receiving federal financial assistance, 42 U.S. C. § 2000d et seq., as implemented by Department of the Treasury Title VI regulations, 31 CFR Part 22, which are herein incorporated by reference and made a part of this contract (or agreement). (vi)Consultant understands and agrees that if any real property or structure is provided or improved with the aid of federal financial assistance by the Department of the Treasury, this assurance obligates the Consultant, or in the case of a subsequent transfer, the transferee, for the period during which the real property or structure is used for a purpose for which the federal financial assistance is extended or for another purpose involving the provision of similar services or benefits. If any personal property is provided, this assurance obligates the Consultant for the period during which it retains ownership or possession of the property. ( vii)Consultant shall cooperate in any enforcement or compliance review activities by the Department of the Treasury of the aforementioned obligations. Enforcement may include investigation, arbitration, mediation, litigation, and monitoring of any settlement agreements that may result from these actions. Consultant shall comply with information requests, on-site compliance reviews, and reporting requirements. (viii)Consultant shall maintain a complaint log and inform the Department of the Treasury of any accusations of discrimination on the grounds of race, color, or national origin, and limited English proficiency covered by Title VI of the Civil Rights Act of 1964 and implementing regulations and provide, upon request, a list of all such reviews or proceedings based on the complaint, pending or completed, including outcome. Consultant must also inform the Department of the Treasury if Consultant has received no complaints under Title VI. (ix)Consultant must provide documentation of an administrative agency's or court's findings of non-compliance of Title VI and efforts to address the non-compliance, including any voluntary compliance or other agreements between the Consultant and the administrative agency that made the finding. If the Consultant settles a case or matter alleging such discrimination, Consultant must provide documentation of the settlement. If Consultant has not been the subject of any court or administrative agency finding of discrimination, please so state. (x)If Consultant makes sub-awards to other agencies or other entities, Consultant is responsible for assuring that sub-recipients also comply with Title VI and all of the applicable authorities covered in this assurance EXHIBIT 1 July 22, 2024 Tanner Lappano, Housing Program Analyst City of Santa Ana -Community Development Agency 20 Civic Center Plaza, Sixth Floor Santa Ana, CA 92701 Dear Mr. Lappano, FAMILIES F@RWARD On behalf of the Board of Directors of Families Forward, I am pleased to submit this proposal requesting an Eviction Prevention Program grant of $730,046. The funds requested will help prevent local Santa Ana individuals and families from losing their housing and experiencing homelessness. In this post-pandemic economic recovery period, Families Forward recognizes that many of our community members are vulnerable to experiencing a financial crisis that can lead to homelessness. Consistent with the aims of the City of Santa Ana's Strategic Plan, Families Forward seeks to prevent and end homelessness for low:..income residents of the city. ERA2 funds will support Families Forward 's work to prevent evictions of income-qualified tenants through temporary rent subsidies throughout the City of Santa Ana. Through this work, it is our aim to help those seeking to overcome hardships and provide stability for individuals and families. We·appreciate the time taken to review this proposal and our continued partnership with the City of Santa Ana. With your support, we can continue to advance our mission to prevent and end family homelessness by providing access to housing and resources that create lasting stability. Nishtha Mohendra Chief Program Officer EXHIBIT 2 Santa Ana Eviction Prevention Program Table of Contents Services Provided ...................................................................................................... 1 Agreement Statement ................................................................................................ 2 Firm and Team Experience ......................................................................................... 2 Proposed Work Plan................................................................................................... 5 Fund Utilization Proposal ........................................................................................... 9 Budget Proposal ...................................................................................................... 10 Resumes ............................................................................................................................11 FAMILIES F@ RWARD UNTIL EVERY FAMILY HAS A HOME EXHIBIT 2 1 Services Provided Families Forward’s Eviction Prevention Program will provide all services laid out in Exhibit 1 –Scope of Services. Based on our history of providing similar programs throughout the county, including in the City of Santa Ana, Families Forward is well poised to implement an effective program on day one of the grant term. While providing direct financial assistance to families with past-due rent payments who are facing imminent eviction will be paramount, what sets Families Forward apart is our ability to provide additional eviction prevention services to those clients. Through this grant, Families Forward will serve any individual or family from Santa Aana seeking eviction prevention services Families Forward’s supportive services include case management, housing navigation, mental health counseling, career coaching, financial literacy education, connection to legal services and access to basic needs like our food pantry. All our services are of the highest quality while also being voluntary and tailored to meet the needs of each household. By being able to provide these wrap-around services in tandem with direct housing subsidies, Families Forward sets clients up for lasting success. As an Access Point for the Central Service Planning Area, and with an easily accessible office located in Santa Ana (1801 E Edinger Ave, Suite 100, Santa Ana) Families Forward has the local presence and knowledge to serve the entire Santa Ana community, and the background, structure, and experience to provide prevention services to all Santa Ana residents. Due to the high barriers of families, the Families Forward team updated our service model to include a multi-disciplinary CARE Team. Through this model, a CARE Team from diverse specialties comes together to coordinate and offer comprehensive services to each resident through their case managers, housing resource specialists, career coaches, and mental health therapists. Residents needed significant resources and team support to achieve permanent housing goals. After implementing our multi-disciplinary CARE Team model, residents began to see increased success in stabilizing housing insecurity. Families Forward CARE Team connected Santa Ana residents to broader emergency shelter resources, longer-term rental subsidy resources like rapid re-housing when needed, and increased the number of residents obtaining permanent housing. Overall, the CARE Team helps to provide at-risk residents with housing stabilization, case management, linking families to relevant resources in the community, and establishing and maintaining relationships with partner agencies, community members, and other homeless service providers. EXHIBIT 2 2 Agreement Statement Families Forward is in concurrence with the provisions laid out in Exhibit II – Sample Agreement of this RFP for an ERA2 grant in the amount of $730,046. Firm and Team Experience What started out in 1984 as a community-based, grassroots, humble effort to house families experiencing homelessness in two farmhouses and five rented apartments, has since grown into one of Orange County’s most impactful nonprofits. With two offices, one in Santa Ana and one in Irvine, Families Forward serves as official county access points in both the Southern and Central Service Planning Areas. Families Forward now owns or is in partnership with 136 affordable housing units with plans to have access to 150 units by 2025. Tackling the pervasive issue of family homelessness, Families Forward improved the lives of 14,325 people last year. In 2022-23, we successfully prevented homelessness through providing rental assistance for 184 families (669 individuals), provided bridge housing for 23 families (87 individuals) and provided other prevention services such as referrals, budgeting, or care coordination for over 1,500 individuals. We provided over $1,900,000 in rental assistance to our prevention and rapid re-housing clients to ensure they could move into and stay in their homes, with over $400,000 specifically earmarked for eviction prevention. Since the onset of the pandemic in 2020, Families Forward has supported over 1,000 families with over 2.8 million dollars in rental assistance for eviction prevention. Today, Families Forward provides a full range of housing solutions for homeless clients, including motel stays, short-term interim housing support, rapid rehousing, and affordable housing. Families Forward has also developed significant partnerships with landlords, property managers, communities, and housing developers to increase the number of permanent housing opportunities available in Orange County and offer customizable, adaptable programs and allow for the best possible solution for each family in need. Working with housing partners in the community, we cultivate relationships that provide tenants with additional support through education, mediation, and lease negotiations. Our Housing Program builds trust with landlords to offer opportunities for heads of families with prior evictions or poor credit who often need a second chance. Families Forward is committed to the Housing First principles outlined by HUD and the Interagency Council on Homelessness. The Families Forward homeless services Care Team includes multi-lingual and multi-cultural family navigators, housing resource specialists, career coaches, and mental health counselors who work together to provide comprehensive, personalized care and a plan for each family to achieve housing stabilization. The Housing Program is designed to assist literally homeless families for a short period of time, averaging 4-6 months, to regain independence and achieve housing security. Families in our Housing Program are provided access to our seasonal programs such as Back to School with school supplies for children, Thanksgiving baskets filled with EXHIBIT 2 3 food to prepare a holiday meal, and a holiday gift program. Our comprehensive approach gives parents the tools they need to make lifelong changes that prevent future homelessness and provide stability for their children. The Prevention and Diversion Program works with families experiencing a housing crisis but who are not homeless, with the exception of families in transitional housing. Family Navigators work with these families to provide case management, direct financial assistance, supportive services, and referrals to outside resources. Our team provides initial screening, working with each household to identify barriers that have led to homelessness and developing goals to remedy each barrier. Our goal is to intervene before a family becomes homeless and provide the tools and resources needed to maintain their current housing or find alternative stable housing. Our supportive services provide access to our onsite food pantry, mental health counseling, career coaching, life skills education, acute health care services, and financial support for childcare and transportation. The program will be implemented by our Prevention team. This team is staffed by dedicated, experienced professionals with a passion for preventing and ending homelessness, and includes Prevention Manager Lisa Perez (4 years), Senior Family Navigator Briana Velazquez (4 years), and Family Navigator Tania Liceaga (3 years). Resumes for these three staff are provided in this proposal. The Prevention Team is supervised by our Director of Programs Rosalinda Bermudez who has over 12 years of experience in the field. Our Prevention team will work collectively with other Families Forward teams who provide case management, counseling, housing resources, and career coaching. Many of our staff have decades of experience of dedicated service to helping families achieve housing stability. Families Forward has 40 years of experience applying for, receiving and administering CDBG, ESG, HOME, HHAP and other public grant funds (local, county, and federal) to help families achieve housing stability and financial self-sufficiency. Grants that Families Forward is either currently administering or has administered include Tenant Based Rental Assistance (TBRA), CDBG with 10 cities (Costa Mesa, Huntington Beach, Irvine, Lake Forest, Laguna Niguel, Mission Viejo, Newport Beach, Orange, Rancho Santa Margarita, Tustin) CDBG-CV for Costa Mesa, Irvine, Lake Forest, Mission Viejo, Rancho Santa Margarita, and Santa Ana, U.S. Department of Housing and Urban Development, Emergency Solutions Grant (ESG), COVID-19 Emergency Solutions Grant (ESG-CV), Emergency Rental Assistance Program (ERAP), California Emergency Solutions and Housing (CESH), Emergency Housing Voucher (EHV) with the County of Orange, HOME funds, HHAP funds and various private grants. Many of these grants specifically focus on prevention. Currently, we work with the City of Irvine on their ESG prevention grant, the City of Costa Mesa on both their Tenant Based Resident Assistance grant and a new No-Fault Eviction Prevention grant, and the Emergency Food and Shelter Program grant administered by the United Way. We are in a collaborative of providers, including the United Way, who have been selected to administer EXHIBIT 2 4 the County’s new countywide 2-year Prevention and Stabilization Pilot Program. We are also part of an Irvine-led Eviction prevention program and chair the county-wide eviction diversion task force, which looks at intersectionality between courts and the intervention offered by service providers such as ours. We also work with private grantors on prevention initiatives. We are currently concluding a grant from San Diego Gas and Electric which provided over $200,000 of rental assistance to their customers in Orange County, worked with Providence Hospital on a prevention program that focused on direct payments to residents in need, and are working with the Samueli Foundation on a new countywide prevention initiative. We partner with a large variety of nonprofit organizations, including Fair Housing, United Way, Human Options, Providence Hospital, South County Outreach, Abrazar, Family Assistance Ministries, Laura’s House, and the Family Solutions Collaborative, to ensure that residents get the supportive services they need beyond rental assistance, and will bring that expertise to this work. In addition to our past experience, Families Forward currently operates an agency budget of over $12 million with a healthy amount of reserves making it feasible for the agency to expend the grant amount of $730,046 before reimbursement is received from the City of Santa Ana. Families Forward understands the importance of having a diverse funding base. The strength of our budget comes from a balanced approach of government, corporate, foundation and individual contributions to implement programs and services. Funding comes from government grants, private foundation and corporate grants, and the community through contributions and in-kind donations. We are proud to share, for the 14th consecutive year, that we have earned Charity Navigator’s top 4-Star rating, placing our agency among the top 2% of rated charities nationwide. Additionally, Families Forward was recently awarded the 2024 Platinum Seal of Transparency. Due to Families Forward's exemplary management of resources, an extensive volunteer corps, and thousands of in-kind donations, 90% of financial contributions directly fund programs and services for our clients. This further highlights Families Forward’s financial capacity to manage and expend ERA2 funding from the City of Santa Ana. Families Forward operates as an access point in the Central and South Service Planning Areas and recognizes the need to have a physical presence in both SPAs. Our Santa Ana EXHIBIT 2 5 office is at 1801 E. Edinger Street and is easily accessible by public transportation and car. All our services can be accessed in this office. Families Forward’s Headquarters is located at 8 Thomas in Irvine. The primary contact for this bid process will be Nishtha Mohendra, Chief Program Officer. Her email is nmohendra@families-forward.org. Should Families Forward be selected for the grant, Lisa Perez, Prevention Manager, will serve as the Project Manager. Proposed Work Plan As the City of Santa Ana is aware, with the end of the eviction moratorium that had been put in place to prevent evictions during the pandemic, families are now facing homelessness at a high rate, with landlords eager to evict with one missed rent payment. Given the high cost of living and increased spending on essentials such as food, transportation, health care, childcare, and other essential household bills, families are easily falling behind on housing payments. According to the U.S. Census Household Pulse Survey, many low-income people and people of color are disproportionately impacted by the rapid increase in rent. Nearly half of those families falling behind on rent are between “somewhat likely” or “very likely” to be evicted. This sentiment is primarily due to these individuals not earning enough to cover their living expenses. Many residents have compounding barriers, such as informal renting arrangements, undocumented or mixed immigration status, large, multigenerational households, and mental health concerns. Thus, organizations like Families Forward that can provide flexible rental assistance and other comprehensive housing and supportive services are crucial to families and individuals facing homelessness. Through an Eviction Prevention Program grant with the City of Santa Ana, Families Forward will serve Santa Ana residents who are facing eviction through direct housing subsidies and our comprehensive safety-net services, including housing search and stabilization services, case management, motel vouchers, mental health counseling, food pantry access, and various seasonal programs including Back-to-School supplies. Families Forward has an extensive history providing this type of program, having partnered with the City of Santa Ana specifically through ERA funding as well as through a partnership with the Santa Ana Unified School District. Families Forward is uniquely positioned to meet the needs of the City, given our depth of knowledge and the breadth of wrap-around services we provide. As such, Families Forward is ready to begin implementation of the Eviction EXHIBIT 2 6 Prevention Program on day one of the grant term. Our staff is poised to work closely with that of the City of Santa Ana to further develop a project plan based on City specific needs and to provide regular progress reports and status updates throughout the grant term. Each resident is triaged, and an individualized action plan is created to ensure the greatest success for them. Families Forward’s goal is to have a client-centered approach grounded in Housing First and Trauma Informed Care, ultimately diverting families from shelter and literal homelessness; however, if resident need more intensive support, including rental assistance and case management, Families Forward will provide those services as well. The frequency and length of client services will be tailored to match individual needs and will be determined through a best-practice Progressive Engagement model. Based on need, our programs will provide vulnerable residents with financial, utility, and/or rental assistance, case management, conflict management assistance, and connection to mainstream services such as welfare agencies. In addition, a Family Navigator will provide housing search support, ensuring families that need a new housing option have access to the best solution for their particular needs. Families Forward provides each resident with a housing plan and specific action plan developed through a diversion assessment unique to a family’s circumstances and level of need. Typically, Families Forward makes payments directly to landlords, but we have experience and capacity to make direct payments to tenants if extenuating circumstances require that. Additionally, we can provide assistance to both clear existing debts and past due rent and can provide ongoing rent for clients that need it. Using a progressive engagement model we aim to offer up to 3 months of financial assistance, in a shallow subsidy model and up to 12 months of case management and supportive services. Usually if a client has incurred significant past due rent, they will also require some support to move past the immediate crisis and regain stability. We will take a broad approach to outreach for this program which will leverage our existing presence in Santa Ana, partnerships with many other agencies in Santa Ana and throughout the County, participation in the eviction prevention collaboratives and the Family Coordinated Entry System, social media, and traditional outreach methodologies such as community fairs. We will work closely with the City of Santa Ana to create a seamless referral process that will prioritize residents that seek support from the City and will build on our existing relationship with the Santa Ana Unified School District to do the same. We will communicate with our many nonprofit partners that they may also refer their clients to this program. If selected for this program, any Santa Ana residents that come to Families Forward through eviction prevention collaboratives, Coordinated Entry, or simply EXHIBIT 2 7 through phone calls to our front desk will be evaluated by our team for eligibility in this program. We will also leverage our Food Pantry and seasonal programs as an outreach source. In the past 12 months, our Food Pantry served at least 215 households from Santa Ana, many of whom are facing other challenges and may be potential candidates for this program. We will outreach to those households—particularly those who come regularly— to identify if they have eviction prevention needs that this program can address. We have an internal triage and ticketing system which will ensure that any Santa Ana resident is identified and shepherded quickly and responsively to minimize the time that in-crisis families need to wait. One of the biggest challenges in ensuring the success of this program is our ability to provide lasting change for each resident served. While providing housing subsidies once for past due rent may be all some families need to avoid eviction, Families Forward is prepared to assist beyond that should a resident need more in-depth assistance to reach long term housing stability. In tandem with the services outlined above, Families Forward will provide an array of comprehensive supportive services from both our Santa Ana office and our Irvine-based Program Center, as needed, including an on-site food pantry which typically serves more than 30,000 meals annually, a Mental Health Counseling program, one-on-one career coaching, life-skills education, and support for low-income children and adults returning to school and during the holidays. Another challenge we have seen for residents is a language barrier, leaving parents at a disadvantage when looking for housing, jobs, or counseling. For this reason, Families Forward remains committed to hiring staff across all client-based programs which are bi- lingual/bi-cultural in languages such as Spanish, Vietnamese, and others. Also, with funding from another source, Families Forward currently has an active subscription with Boostlingo, which is offered to all our clients. Through Boostlingo, our clients have access to video remote interpretation and over-the-phone interpretation with access to many languages and professional interpreters. By eliminating the language barrier, our clients receive equal opportunities through our comprehensive services to address the long-term needs of their families. Families Forward believes strongly in accountability and meeting all program outcomes and our Eviction Prevention Program will be no different. All client files are reviewed both by a program manager and our dedicated Data and Compliance team for service quality and compliance. Program teams hold regular team meetings and supervisory meetings to review all client work. Client case files regularly undergo quality assurance checks to EXHIBIT 2 8 ensure all relevant information is being documented and tracked. We hold monthly Grant Tracking Meetings for all program management staff. At these meetings, we review performance to all grant objectives and problem solve any issues. Our managers also maintain spreadsheets for all grants as real-time monitors for performance, spending, and deliverables. Families Forward tracks and evaluates progress made towards these goals with the HUD-approved Homeless Management Information System (HMIS) and if needed on an internal database called CiviCore. We calculate the long-term success of our Housing Program by assessing the number of residents who graduate from our program and do not re-enter the homeless service system within one year. Our process for this calculation includes cross-referencing the names of graduate residents with the county- wide HMIS database. Residents are assessed at the time of entry into all programs. This baseline gives us a starting place to track a family’s success. Data is gathered, and an evaluation is administered at the completion of the program at six months and one year after. Information gathered includes resident issues, barriers to housing, employment history, housing stability, drug and alcohol use, education, and other demographics. Families Forward projects serving approximately 150 households through this $730,046 Eviction Prevention Program grant. We anticipate $568,476 of program assistance being available at an average of $3,790 per client. Although it is not possible to project the exact household size, we estimate approximately 40 single adult households, 25 households with two adults, and 85 families with minor children with an average family size of 3.5 individuals. Based on these estimates, Families Forward’s Eviction Prevention Program will serve at least 387 unduplicated Santa Ana residents. During the grant term, this is broken down by quarter as follows: Grant Quarter New residents served Dollars expended to date Quarter 1 75 $77,500 Quarter 2 100 $220,000 Quarter 3 110 $385,000 Quarter 4 102 $568,476 This schedule allows for a slight ramp up period at the beginning of the grant term, and reserves grant funds to ensure that support is available throughout the term. Grant deliverables for this funding will be: •Serving 150 households (approximately 387 individuals) with rental assistance to prevent eviction EXHIBIT 2 9 •Providing supportive services such as case management, seasonal programs, food pantry access, and other individualized services as needed by clients •At least 95% of those receiving services will remain housed 6 months after receiving services. Key Performance Indicators for this grant will track these deliverables closely. Our Data and Compliance team will create a grant dashboard showing the number of households and individuals supported each month, the number receiving additional supportive services, and, for those who have exited the program, their housing status. This dashboard will be reviewed internally by the Prevention Manager and Program Director, bi-weekly, and will be shared with the City of Santa Ana at all regular meetings. This will be a critical step to ensure that the rental assistance is being disbursed at the correct pace, to prevent either money being left unspent at the end of the grant term or the money being spent too quickly, with nothing remaining in the final quarter. If other KPIs are identified by the City or Families Forward, they will be added to the dashboard and tracked accordingly. Fund Utilization Proposal As detailed in the program budget, we are requesting the maximum amount of 730,046 for the Santa Ana Eviction Prevention Program. We will take great care to maximize the amount of funding that will provide direct project support to Santa Ana residents and will minimize administrative and staffing costs. Families Forward is requesting the de minimis 10% for administrative costs which will cover all indirect and administrative costs. These costs include program leadership and oversight, data and compliance functions such as income verification, data entry, and reporting, finance functions such as cutting checks, verifying w-9 forms for landlords, and all financial tracking and reporting, and any other required administrative tasks. The administrative costs will also cover any program operational costs that arise, such as social media marketing. We are also requesting 1.1 FTE for staffing, which includes 1 FTE of a trained and experienced front line prevention staff specialist and .1 FTE of our Prevention Manager who will serve as the main project manager and liaison with the city of Santa Ana. The remainder of the budget, 568,476, will be entirely available for rental assistance, either provided to landlords or directly to residents in the rare cases when that is determined as necessary. With our expectation of serving 150 households, this provides an average assistance of 3,790 per household. Families Forward will work closely with the City of Santa Ana to develop a process by which clients will be vetted for this program, balancing getting support out quickly to address immediate needs while also reserving some funding EXHIBIT 2 10 for clients that have needs later in the grant term. This will require consistent monitoring of community needs, grant expenditures, and communication with the City to ensure funds are deployed effectively. Budget Proposal Expense Amount Rental Assistance $568,476 Personnel Costs – Staffing (See Rate Sheet) $88,570 Administrative Costs $73,000 Operational Costs $0 TOTAL: $730,046 Rate Sheet Role Status Hourly Rate Total Projected 24/25 Salary + Benefits FTE for Project Projected Cost Prevention Manager Exempt N/A $103,200 10% $10,320 Family Navigator Non- Exempt $33.00 $78,249.60 100% $78,249.60 TOTAL: $88,569.60 EXHIBIT 2 Lisa Perez Work Experience____________________________________________________________________________________ Families Forward, Irvine, CA February 2023- Present Service Navigation Manager ♦Hire, train, manage, and evaluate a diverse team of Family Navigators ensuring consistent quality, Trauma Informed Care services focusing on Housing First approaches to ending and preventing family homelessness ♦Manage the integration of Families Forward as an access point into the Family Solution Collaborative’s Family Coordinated Entry System for the central and south service planning areas. ♦Oversee program evaluation, metrics, best practice evolution, and system improvements as it relates to Prevention & Diversion, the Housing Program, and Housing Navigation. ♦Monitor financial transactions and budget spending related to the Prevention & Diversion programs & prepare for grant monitoring and audits. ♦Track and manage support team caseload and service deliverables & assist with assessing families’ challenges, strengths, and areas where they may need assistance. ♦Ensure that all grant-required documentation is maintained appropriately and that all case files are current and compliant with grant requirements. Evaluate the entry, storage, retrieval, and quality control of client information on client databases. Families Forward, Irvine, CA December 2021- February 2023 Senior Housing Resource Specialist ♦Oversee day-to-day coordination of the housing resource specialist team, caseload assignments, and training. ♦Collaborate with Data Quality Specialist in collecting, maintaining, and compliance of all grants-required documentation and reporting metrics for housing programs. ♦Provide supervision to housing resource specialists during case conferencing sessions and assist HRM with semi- annual and annual evaluations ♦Collaborate with Case Manger after the client is matched to complete the enrollment process with clients - including packet review and tenant screening. ♦Assist and collaborate with Senior Case Manager in the monitoring and tracking of program delivery to grant requirements ♦Provide risk mitigation and serve as an ongoing liaison for property managers, community managers, and private landlords. ♦Facilitate workshops and training for families and agency staff members Families Forward, Irvine, CA August 2020- December 2021 Housing Resource Specialist ♦Responsible for identifying permanent housing for families experiencing homelessness and working with diverse populations such as military-connected, veterans, and refugee families ♦Created partnerships with apartment communities, affordable housing, and private landlords to increase housing opportunities for homeless families ♦Collaborate with other housing agencies and housing authorities throughout the county to network and provide an easy transition for the family ♦Facilitate Tenant education training for families and community ♦Conduct HUD inspections & monthly home visits to caseload to ensure units stability ♦Continually monitor SFSC deliverables to ensure completion of goals (Housing training, case management sessions, Outreach sessions) ♦ Human Options, Santa Ana, CA August 2019- August 2020 Family Support Specialist/ Certified Peer Navigator ♦Provide comprehensive case management and family advocacy services to military-connected families experiencing domestic violence. EXHIBIT 2 ♦Provide case management and family advocacy services to families referred from community-based agencies and OC Social services Differential Response program & Emergency Response Program ♦Facilitate military competency training & domestic violence safety presentations to collaborating agencies ♦Provide ongoing guidance and education to FRC and SFSC staff of Domestic violence (safety planning, intake support, and asking questions regarding domestic violence) ♦Manage project and emergency assistance spending budgets to ensure end of year spend outs ♦Participate in collaboration meetings with internal programs, partner agencies, OC social services and community-based agencies The Priority Center (formerly Child Abuse Prevention Center), Anaheim, CA August 2016-December 2017 Monitored Visitation Specialist ♦Facilitated court-mandated visits between parents and children who reside in out-of-home placement ♦Assisted Children and Family Services Social workers with the ongoing observation of children to assist in their safety and kept in constant contact with social workers regarding cases ♦Ensured a safe and secure environment for children during visitation and transportation ♦Provided accurate and objective reports of family interaction during monitored visitation sessions to children and Family Services’ Social Workers using ETO system ♦Provided crisis intervention during monitored visitation sessions ♦Kept up to date on caseloads and progress reports to my superiors and attended weekly meetings Institute of Applied Behavior Analysis (IABA), Santa Ana, CA February 2014- November 2014 Behavior Support Staff (Respite) ♦Served as primary support staff to assist and increase skills in children with developmental disabilities ♦Maintained and updated work report documentation on a daily basis and kept client’s files up to date and organized ♦Provided a break in care and supervision to the parents (respite) ♦Recorded, documented, and submitted information pertaining to billing, time sheet data ♦Completed the Nonviolent Crisis Intervention training program ♦Trained 5 new and current staff by providing shadowing opportunities and constructive feedback over a period of 4 months Volunteer Experience_____________________________________________________________________________ 22qties Unite, Fontana, CA May 2018 - Present Volunteer/ Board Member/Fundraiser Coordinator ♦Attend monthly Board of Directors meetings ♦Organize, coordinate and assist in major fundraising events. ♦Planning and running activities during nonprofit scheduled events for families ♦Provide presentation to additional board member on event for non profit ♦Collaboratively write grant proposals to secure funding ♦Prepare materials for fundraising events and attend networking events to bring in new donors Education__________________________________________________________________________________________ ♦ California State University, Fullerton (CSUF) Fullerton, CA 92831 August 2014-May 2016 Bachelor of Arts in Sociology Concentration in Health & Social Welfare Professional Trainings ______________________________Skills____________________________________________ ♦CPR, First Aid & Mental Health First Aid ♦Computer: MS Word, Excel, PowerPoint, Exym ♦Crisis Intervention Training completed (CPT) ETO, Vista share, Civicore, HMIS, One page, ♦Completion of 40-hour Domestic Violence training ♦Knowledgeable of Mandated Reporting Laws ♦AAOC Certified Housing Provider Training ♦Fluent in Spanish ♦Completion of Peer support and Recover Training ♦Fair Housing Certification Training EXHIBIT 2 Briana Velasquez Education Brigham Young University-Idaho April 2016 Bachelor of Science in Social Work Professional Development and Skills •Certified Domestic Violence Advocate, 2017 •Fluent in Spanish •Proficient Microsoft Office program use •Databases: VistaShare, HMIS, CiviCore, CalWIN Work Experience Families Forward-Irvine, CA Senior Family Navigator November 2021-Present •Assist in the oversight of the day-to-day coordination and support of the Family Navigator team and program •Train and oversee program volunteers; plan and run a bi-monthly volunteer meeting •Collaborate with agency staff in the collection, maintenance, and compliance of all grant requirement documentation and reporting of metrics for housing program •Assist in the monitoring and tracking of program delivery in relation to grant requirements •Maintain duties performed as Family Navigator Family Navigator June 2020-November 2021 •Assess immediate needs to provide resources and information to families experiencing homelessness •Administer Coordinated Entry System (CES) program assessments to connect clients to services •Coordinate diversion plans as appropriate to assist literally homeless families outside of CES services •Advocate for literally homeless clients in weekly Housing Placement Match Meetings •Perform timely data entry and submit case notes into the Homeless Management Information System •Complete rental assistance process and comply with federal grant and general fund requirements •Provide community resource linkage, goal setting, and budgeting for families receiving rental assistance Children’s Bureau at Oak View Family Resource Center- Huntington Beach, CA Family Stabilization (FS)/Family Support Specialist July 2017-June 2020 •Partnered with CalWORKs case managers to develop an individualized service plan for FS clients •Provided clients support with job readiness skills, budgeting, crisis management, health, and child safety •Aided families in crisis situations such as immediate need for food, clothing, employment or shelter •Maintained monthly housing and emergency assistance budget •Connected FS families to FRC services, such as parenting, counseling, and domestic violence education Family Support Specialist June 2016-July 2017 •Assessed client needs, connected clients to resources and maintained client case notes and files •Presented cases to a multidisciplinary team and collaborated to link families to needed services •Provided crisis intervention and safety planning for clients •Organized and facilitated life skills and community workshops, while also supporting other FRC events •Experience in reporting child and elderly abuse to the County Child Abuse Registry Social Work Intern-Corbin FRC January 2016-June 2016 •Learned and practiced the Family Support Specialist role. •Assisted the FRC Information and Referral Specialist and other FRC staff in completing daily FRC tasks. Jefferson County School District 251- Rigby, ID Social Work Intern September-December 2014 •Assisted the school counselor and behavioral companion with observation recording, activity planning, and social skills groups and lessons •Worked with at risk children with behavioral needs and their families •Assisted in translating between teachers and parents EXHIBIT 2 Tania Liceaga Objective: Seeking a position where I can utilize my social service skills in the community. Experience JUNE 2021 - PRESENT Families Forward, Irvine - Family Navigator ●Managemonthlycaseloadof50clientsprovidinghomelessprevention/diversionservices ●NavigatefamiliesthroughtheCoordinatedEntrySystembyscreeningforeligibility, providingresources,referralstoshelters,andpermanenthousingprogramopportunities. ●Reviewclient filesweeklytocompletehousingintakes,dataentry,andcasemanagement ●Conducthousingassessmentplans,documentcollection,developclientgoals,address clientbarriers,andinputclientdataintheHomelessManagementInformationSystem ●CollaboratewithCareerspecialists,Housingstaff,andCounselorstoassistfamilies ●Establishandmaintainrelationshipswithlocalagenciesandfamiliestomeethousinggoals MARCH2019-JUNE2019 South Coast Community Services, Costa Mesa - Mental Health Care Worker ●AssistedTransitionalAgeYouthinaholisticapproachtoassessclient’sbehaviors ●Conductedtherapeuticinterventions,rehabilitation,andcasemanagementservices ●Facilitateddailygrouptherapysessionsonmentalhealthandindependentlivingskills ●Developedclientgoalsheetsandprovidedskillsfortransitioningtoattainself-sufficiency ●Completedclientintakes,psychologicalevaluations,assessments,andprogramdischarges ●Coordinatedwiththeteaminweeklytreatmentmeetingstoplanindividualclientgoals JUNE2015-MARCH2019 Florence Crittenton, Fullerton - Residential Counselor ●Provideddirectcaretohigh-riskminoragedchildreninagrouphomesetting ●Encouragedyouthtousehealthyskillstoimprovecopingmechanisms ●ImplementedTherapeuticCrisisInterventionandbehaviormanagement ●Designed,coordinated,andfacilitatedrecreationalactivitiesforyouthonsiteandschool ●Documentedyouthcasenotesinactivitylogsandreportsonhomevisits Education JUNE 2013-MAY 2015 California State University, Fullerton - Bachelor of Arts, Psychology Skills BilingualinSpanish ●RecordsManagement ●MotivationalInterviewing ●Adaptability ●Conflict Management ●Collaborativeskills ●CrisisPreventionandIntervention ●Organizationalskills EXHIBIT 2 Rosalinda Bermudez PROFESSIONAL SUMMARY Forward-thinking leader with over 15 years of experience in the nonprofit sector. Driven and ambitious change manager dedicated to continuous improvement focused on enhancing revenue and strengthening business operations. Proven skills in operations oversight, policy development , grant writing, and program operation. Mission focused leader with a passion for local community, diversity, equity and inclusion. Strong technology skills including proficiency in Excel, Microsoft Office Suite and other client database tracking systems. Bilingual in English and Spanish. Policy Development & Optimizations - Strategic Planning - Contract Management - Budgeting Operational Leadership - Partnerships - Board & Community Relations – Grant Writing EXPERIENCE FAMILIES FORWARD, Irvine, CA Director of Programs 2020-Present •Manage the daily operations of the housing, prevention, diversion, career, counseling and community resources programs; totaling in approximately $8M in government grant funding •Participate and implement strategic initiatives alongside various constituents including Board of Directors, staff, and industry leaders •Present and speak on behalf of the agency and the mission at city council meetings, for corporate partners/supporters, volunteer groups, and through various news media outlets •Experienced in the organizational budgeting process offering insight to program revenue, expenses and staff labor allocations. •Develop and implement new strategies and policies based on emerging industry standards ensuring that services delivery is current and utilizing best practices •Maintain effective staff and resource utilization to balance financial , operational, and contract obligations •Evaluate program performance by analyzing, interpreting data, metrics and system performance Grant Compliance Manager 2015-2020 •Government grant writing including local city, state and federal grants •Lead agency audits insuring successful clearances on various grant funded projects •Actively monitors data content for third -party thresholds and for internal program goals on a monthly basis, providing feedback to agency and program staff to adjust data entry procedures and program implementation •Manage and interpret funding regulations, terms, and compliance •Proactively reviews grant requirements for tracking and reporting; clearly communicates service goals by grant to program staff and monitors progress •Provides all required data for grant reporting and System Performance Measures •Develops and maintains departmental policies and procedures to ensure data quality for the organization •Implement program evaluation strategies to determine the efficiency and effectiveness of the agency’s programs and services Career Coach/Case Manager 2013-2015 •Effective direct services provider navigating families through their programmatic experience Rosalinda Rivera – Page Two EXHIBIT 2 rosalindabermudez4@gmail.com – 714.833.0062 WORKING WARDROBES, Costa Mesa, CA Client Services Manager 2007-2013 •Plan and execute volunteer training and scheduling for volunteers; oversee the management and mentoring of 20–100 volunteers and interns on any given day •Assess, problem solve, and implement tracking system to stay within time and budget restraints •Prepared participants to successfully present themselves to employers by facilitating image and job readiness workshops to groups and individuals •Work with partner agencies to conduct outreach, follow -up, and develop collaborative relationships to achieve and support client success •Managed program budget EDUCATION Bachelor of Arts, Integrated Social Science 2021 Brandman University Chapman University System, Irvine CA EXHIBIT 2