HomeMy WebLinkAboutCorrespondence - Non-Agenda
Ibarra, Evelyn
From:Rick <rdfkkf@gmail.com>
Sent:Wednesday, 2024 4:25 PM
To:eComment
Subject:Conditional use permit No. 2022-06
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
November 20, 2024
We, Richard Frost and Karyl Frost, the homeowners of , Santa Ana, ca 92706, a
residence within the 1000-foot radius of 2221 North Heliotrope Drive wish to express our NO vote in regard to
the conditional use permit No. 2022-06.
We can be reached at or by mail.
Thank you,
Richard Frost and Karyl Frost
1
Ibarra, Evelyn
From:michaelmavrovouniotis@gmail.com
Sent: AM
To:eComment
Subject:CITY COUNCIL, GENERAL PUBLIC COMMENT
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
This is to inform citizens of the on-going mismanagement of OC Animal Care.
(a)
Voice of OC
County Managers Responsible for the Animal Shelter’s Decline are Turning Their Back on the Community
https://voiceofoc.org/2024/11/boyer-county-managers-responsible-for-the-animal-shelters-decline-are-
turning-their-back-on-the-community/
County managers and the animal shelter director are stalling and delaying. They’re not applying the
shelter’s Strategic Plan. They want to throw it away and waste taxpayer money on a “new” plan, to
cover up their own failure. They are turning their back on community standards.
(b)
OC Register
2024 Election Results: Janet Nguyen on her way to becoming next First District Supervisor in Orange
County
https://www.ocregister.com/2024/11/07/janet-nguyen-on-her-way-to-becoming-next-first-district-
supervisor-in-orange-county/
Excerpt:
Another priority for Nguyen is holding the OC Animal Care shelter to a higher standard, she said. She has
long been vocal about the shelter’s policies. In August, a bill authored by Nguyen passed making it best
practice for shelter veterinarians to make notations on animal medical charts for injured and diseased
animals along with euthanasia criteria.
“These are the things that the county refused to do, and we had to force them to do so with a bill,”
Nguyen said. “We need to look at what programs are available for the residents. Neutering a dog is very
expensive these days. Are we giving opportunities for residents to come in and work with the county?
There are so many things, but I can’t answer these questions until we audit and see what the problem
is.”
(c)
Patch (Orange County)
OC County Officials Are Failing Our Furry Friends
https://patch.com/california/orange-county/oc-county-officials-are-failing-our-furry-friends-nodx
1
Ibarra, Evelyn
From:Alex Brown <Alex9355b@outlook.com>
Sent:Sunday, November
To:eComment
Subject:city council PUBLIC COMMENT on county ANIMAL SHELTER
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
In the most recent OC Board of Supervisors meeting, a Public Comment document shows that OC
Animal Care received a FREE offer on its Strategic Plan, from a reputable national organization. Instead
of accepting this free offer, the county is planning to give a big contract, AT THE CITIES’ EXPENSE!
Cities pay more than 90% of the costs of OC Animal Care. Tell the county to accept the free offer and
spare CITY TAXPAYERS the unnecessary expense. It’s YOUR money they’re throwing around. Haven’t
we seen enough suspicious contracts?
Read the public comment from the OC Board of Supervisors:
http://cams.ocgov.com/Web_Publisher_sam/Agenda11_19_2024_files/images/6_2-
11192024_9862197.PDF
1
Ibarra, Evelyn
From:W Gifford <wgifford813@yahoo.com>
Sent:Monday,
To:eComment
Subject:City Council Public Comment, Orange County Animal Care
Attachments:Career-Timeline-Table-v2-1-scaled.webp
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
Start from this shocking piece about discrepancies in the experience and qualifications of the OC animal shelter director:
https://voiceofoc.org/2024/09/mavrovouniotis-the-oc-animal-shelter-director-is-all-image-and-no-substance
"We checked Schmidt’s claims against news outlets, organizational newsletters, and published statistics. We found
major discrepancies. "
Then look at the weird behavior of Monica Schmidt and Cymantha Atkinson:
https://voiceofoc.org/2024/11/boyer-county-managers-responsible-for-the-animal-shelters-decline-are-turning-their-
back-on-the-community/
What I’m curious about is the role of County Supervisor Katrina Foley.
Foley’s district is coastal Orange County. San Clemente, Dana Point, Newport Beach, Laguna Beach, Irvine, they all have
their own animal shelters.
Why is Foley so excited about foisting an unqualified director on the rest of the county?
Are we OK with this?
1
Ibarra, Evelyn
From:Claudio Bornancini <claudio323@gmail.com>
Sent:Wednesday, November
To:eComment; Penaloza, David; Bacerra, Phil; Vazquez, Benjamin; Lopez, Jessie; Amezcua,
Valerie; Phan, Thai; Hernandez, Johnathan; Nunez, Alvaro
Subject:Let's keep making Santa Ana a good place to live.
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
Congrats to all of you who were chosen to continue in your seats! You got the support of your neighbors and that's
something to applaud.
With the elections behind our backs, it's time to look ahead and keep tackling problems, some bigger than others.
Here is a list of what I came up:
- Remove measure X tax
When implemented, nobody expected an inflation of the magnitude we saw in the last 4 years. At this point
measure X directly affects the poorest among us- from the single mom, to the family who can barely make it to
the end of the month.
- Translation of the MySantaAna App into Spanish.
A few months ago it was discussed in a council meeting, and promised by a person I sincerely don't remember or
recognize.
- Limit fireworks days
Limiting the available days to light fireworks to 2 days before, the day of, and 1 day after 4th of July, Christmas
and New Year's Day will help the SAPD and neighbors.
- Santa Ana residents to have priority at city council meetings
Let's give residents (proven with ID) priority to speak at Santa Ana council meetings (in person, via phone, or
conference call). Also, allow those Santaneros twice the amount of time compared to those from out of town,
anonymous or unable to demonstrate they live in the City (3 minutes for residents, 1.5 minutes for visitors).
- Protect current undocumented neighbors!
It is only a matter of time to see a wave of undocumented immigrants coming from other states, followed by
Federal agents catching and deporting everybody under the sun. Let's please prepare to limit the amount of
people we can accept so we don't get la migra in our backyard deporting our neighbors.
- Ban little motorcycles
You all have probably seen those tiny bikes being driven uncarefully in major streets. Please direct the SAPD to act
accordingly. Those motorcycles are dangerous...
- Prohibit running other races while working in the Santa Ana public space
If a mayor, council member, city manager, or similar position wants to run for a different seat (even at County,
State or Federal level), let's have that person resign his/her current position.
- Make RealPage and similar services illegal to use.
RealPage is a service for rental properties and real estate that pushes for higher rents and property values. They
are now being sued by the Federal government.
1
https://youtu.be/srEPmu57eIY?si=am1v1Mr6IMjJVKht
- Limit companies invested by Vanguard, BlackRock and State Street to do business in Santa Ana
These companies are also in part the culprit of rental and house prices skyrocketing. I believe that any business
that counts with investments from any company that has more than $500 million in assets should be limited in
receiving money from the City of Santa Ana.
Thanks!
--
Claudio Bornancini | Chair
| https://flowerpark.santa-ana.city/
2
Ibarra, Evelyn
From:Lopez, Jessie
Sent:Wednesday, November 27, 2024 9:21 AM
To:eComment
Subject:Fwd: TZC
Begin forwarded message:
From: Ryan Friesen < com>
Date: November 27, 2024 at 4:05:17 AM PST
To: "Amezcua, Valerie" <VAmezcua@santa-ana.org>, "Lopez, Jessie" <JessieLopez@santa-ana.org>,
"Penaloza, David" <DPenaloza@santa-ana.org>, "Phan, Thai" <TPhan@santa-ana.org>, "Hernandez,
Johnathan" <JRyanHernandez@santa-ana.org>, "Bacerra, Phil" <pbacerra@santa-ana.org>, "Vazquez,
Benjamin" <bvazquez@santa-ana.org>
Subject: TZC
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or
links.
Dear Mayor Amezcua and Members of the City Council,
My name is Ryan and I am writing as a homeowner (and landlord) in the Transit Zoning Code area to
strongly urge you to make permanent the ban on industrial uses within my neighborhood. The health
and safety of our community is a top priority for me and my wife, and the industrial uses in the zone are
incompatible with the quality of life we want.
Santa Ana is a great place to live and work, but litter and waste, chemical pollution on the streets, and
air pollution are key indicators that industrial neighbors are not being good stewards.
Metal recyclers and waste dumps have their place, just not 200 feet away from an elementary school
and a neighborhood park. These types of industries, though essential, need to be placed outside of the
residential and transit-oriented development zone we are working to build. The City Council has twice
agreed unanimously that industrial uses in this zone have placed an inequitable environmental and
health burden on those of us in the Logan and Lacy neighborhoods. The General Plan adopted by the
City Council in 2022 compels you to address these inequities by permanently banning industrial uses in
the Transit Zoning Code.
Please do not allow outside business interests to override the concerns of the approximately 10,000
residents who live here and deal with these health and safety concerns everyday.
Sincerely,
Ryan Friesen
Homeowner in Ward 6
1
Ibarra, Evelyn
From:Victor D Mendez <vicdmendez@gmail.com>
Sent:Saturday, November
To:J L; eComment
Subject:Re: City of Santa Ana Ordinance
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
Pretty good.
I understand you sent it to all other CMs.
You just also send to eComment@santa-ana.org. This ensures it is part of the public
record.
VICTOR D MENDEZ
" We cannot become what we want by remaining what we are."
On Sat, Nov 30, 2024 at 6:42 PM J L < wrote:
Sounds good to me. Here's the final on the letter to JLo et al:
Dear J Lo:)
We understand that you have some concerns regarding the proposed Encampment Ordinance which would
affect our ward here at 2222 E. 1st Street. We understand that overreach by SAPD is one concern. Many of us
here at Metro East Senior Apartments think the language of this proposed Ordinance should be changed to
allow Police discretion to send a cited offender to jail only after the 3rd incident. On the 1st and 2nd citation
the individual should be remanded to Social Service Facilities. After all Santa Ana has some 600+ beds to
those in need and we believe that homelessness is not a crime!
However, we are a vulnerable population unduly burdened by the homeless invading our Metro East Senior
campus, bus stops and surrounding businesses. We live with the daily impact of drugs, prostitution, filth and
encampment on our doorstep and in our hallways. We like that the proposed Ordinance offers Social Services
to those persons who could so obviously benefit from shelter and a hot meal and lead to safer life surroundings
for we elderly as well as the children of First Point going to/from school.
We would appreciate your best advice and effort in balancing the interests of all parties so that we will not
become additionally affected by other cities' restrictions on encampments. Everyone deserves a place to live
off the streets. If Santa Ana has no fair Encampment Ordinance, then our already dire situation will only get
worse here at Metro East and throughout the city.
1
Please help us to create a fair Encampment Ordinance for EVERYONE in our community.
Thank you very much for your assistance in representing our concerns,
Seniors of Metro East
On Sat, Nov 30, 2024 at 6:37 PM Victor D Mendez < wrote:
you take the first cut - I think your frame of reference is very effective. It covers what
it needs to do, but with some nuance.
I will then edit for a draft final and if we agree, we can roll it out next week.
VICTOR D MENDEZ
" We cannot become what we want by remaining what we are."
On Sat, Nov 30, 2024 at 6:20 PM J L < wrote:
Okay, great advice, Victor. Are you writing the petition? Who's on 1st what's on 2nd...just issue a division
of labor to those of us willing to help. Remember, I'll take the 6th floor petition signatures requests.
Thanks for your good work!
On Sat, Nov 30, 2024 at 6:16 PM Victor D Mendez < wrote:
Excellent and very balanced - I like it; however, we have capacity for 600 beds ( I
cannot verify this number) in our City Shelter, but we do not have them all available.
We may have only 5 at this time.
You can mention we have several other local shelters in Santa Ana ready to help.
Check Typos and some grammatical errors.
I would change "advice" to "effort".
She offers a meeting - take it.
I would incorporate the tone and content of the letter into the petition.
VICTOR D MENDEZ
" We cannot become what we want by remaining what we are."
2
On Sat, Nov 30, 2024 at 5:57 PM J L < wrote:
This is what we have so far:
Dear J Lo:)
I understand that you have some concerns regarding the proposed Encampment Ordinance which would
affect our ward here at 2222 E. 1st Street. We understand that overreach by SAPD is one concern. Many
of us here at Metro East Senior Apartments think the language of this proposed Ordinance should be
changed to allow Police discretion to send a cited offender to jail only after the 3rd incident. On the 1st
and 2nd citation the individual should be remanded to Social Service Facilities. After all Santa Ana has
some 600 beds available to those in need and we believe that homelessness is not a crime!
However, we are a vulnerable population unduly burdened by the homeless invading our Metro East
Senior community, bus stops and surrounding businesses. We live with the daily impact of drugs,
prostitution, thilth and encampment on our doorstep and in our hallways. We like that the proposed
Ordinance offers Social Services to those persons who could so obviously benefit from shelter and a hot
meal and lead to safer life surroundings for we elderly.
We would appreciate your best advice in balancing the interests of all parties so that we will not become
additionally affected by other cities' restrictions on encampments. Everyone deserves a place to live off
the streets. If Santa Ana has no fair Encampment Ordinance our already dire situation will only get worse
here at Metro East.
Please help us to create a fair Encampment Ordinance for EVERYONE in our community.
Thank you very much for your assistance in representing our concerns,
Seniors of Metro East
On Sat, Nov 30, 2024 at 5:52 PM J L <
to JLo from Seniors and will send it to
other council members as well. Sometimes it's good to offer the opposition an opening to
negotiations. I think this could help the Mayor's position. I'll send a copy to you shortly.
The petition needn't mention anything other than what you've already stated--this is a separate issue.
On Sat, Nov 30, 2024 at 5:17 PM Victor D Mendez < wrote:
We should just stipulate support the ordinance and let the Council work out the
language that is supported by a majority.
There will be a lot of discussion within Council on this and this ordinance is far from
final. Btw, this is an ordinance that was drafted by Santa Ana PD.
It is doubtful that the language that was proposed will become the final ordinance.
Right now, the Mayor, who has been by our side for two years, could use some
support.
3
Perhaps the petition puts something in about encouraging productive discussions
to provide an effective policy.
VICTOR D MENDEZ
" We cannot become what we want by remaining what we are."
On Sat, Nov 30, 2024 at 4:48 PM J L < wrote:
Victor,
After simplifying your request to Metro East residents, I reread the proposed ordinance with
opposition ( Jessie et al) in mind. The language stipulating that it's the Police Officer's choice to send
the camping offender to jail or City Facilities could be modified to allow Officer discretion only after
the 2nd or 3rd offense--this may be more acceptable to some council members and the public.
In your opinion, how can we, or myself, best introduce such a language change to this proposal? In an
effort to build consensus, it's good to listen to opponents' concerns and address any imbalance of
interests. While I fully support the SAPD, even Superior Court Judges have concerns about punitive
behavior of their force at times.
On Sat, Nov 30, 2024 at 1:53 PM Victor D Mendez < wrote:
Jen -
Attached is the subject ordinance. It is quite prescriptive, but the scope can best
be summarized in the following 4 components of the ordinance:
1. PROHIBITS CONDUCT THAT INTERFERES WITH PUBLIC RIGHTS OF ACCESS TO PUBLIC PROPERTY TO
ADDRESS CHANGES IN LAW BROUGHT ABOUT BY CITY OF GRANTS PASS, OREGON V. JOHNSON, ET.
AL., 144 S. Ct. 2202 (2024)
2. Defines Public rights-of-way or right-of-way as any place of any nature which is dedicated for use
by the general public for pedestrian and vehicular travel, and includes, but is not limited to, a street,
sidewalk, curb, crossing, intersection, parkway, highway, boulevard, road, roadway, tunnel, bridge,
thoroughfare or any other similar public way, or a utility easement in which the City has an interest.
3. An individual can be charged with a violation but in lieu of being taken to jail, may, at the election
of the citing police officer and with consent of the individual, be taken to a facility providing social
services related to mental health, housing, and/or substance abuse treatment.
4. It shall be unlawful for any person to camp, occupy camp facilities or use camp paraphernalia in the
following areas, except as otherwise provided:(a) Any street; (b) Any public parking lot or public
area, improved or unimproved;(c) Any Landscaped Area;(d) Any public rights-of-way;(e) Any public
plaza;(f) The Civic Center;(g) Any median;(h) Any park.
Let me know what else you need.
4
VICTOR D MENDEZ
" We cannot become what we want by remaining what we are."
5
Ibarra, Evelyn
From:Senior Residents of Metro East <seniors.of.metro.east@gmail.com>
Sent:Saturday, November 30, 2024 7:
To:eComment
Subject:Copy of a Letter to Our Ward Representative, Council Member, Jessie Lopez
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
Dear J Lo:)
We understand that you have some concerns regarding the proposed Encampment Ordinance which would
affect our ward here at 2222 E. 1st Street. We understand that overreach by SAPD is one concern. Many of us
here at Metro East Senior Apartments think the language of this proposed Ordinance should be changed to
allow Police discretion to send a cited offender to jail only after the 3rd incident. On the 1st and 2nd citation
the individual should be remanded to Social Service Facilities. After all Santa Ana has some 600+ beds to those
in need and we believe that homelessness is not a crime!
However, we are a vulnerable population unduly burdened by the homeless invading our Metro East Senior
campus, bus stops and surrounding businesses. We live with the daily impact of drugs, prostitution, filth and
encampment on our doorstep and in our hallways. We like that the proposed Ordinance offers Social Services
to those persons who could so obviously benefit from shelter and a hot meal and lead to safer life surroundings
for we elderly as well as the children going to/from school.
We would appreciate your best advice and effort in balancing the interests of all parties so that we will not
become additionally affected by other cities' restrictions on encampments. Everyone deserves a place to live off
the streets. If Santa Ana has no fair Encampment Ordinance, then our already dire situation will only get worse
here at Metro East and throughout the city.
Please help us to create a fair Encampment Ordinance for EVERYONE in our community.
Thank you very much for your assistance in representing our concerns,
Seniors of Metro East
1
Arevalo, Evelyn
From: Michael Mavrovouniotis <
Sent: Monday, December 2, 2024 5:41 PM
To: eComment
Subject: CITY COUNCIL, GENERAL PUBLIC COMMENT
Attachments: OCAC Strategic Plan Executive Summary.pdf
Attention: This email originated from outside of City of Santa Ana.Use caution when opening attachments or links.
Your city is badly served by OC Animal Care(the county shelter)&OC Community Resources(the county agency that
mismanages the shelter).
This information,including two short attachments,is being placed in the Public Record for the benefit of the citizens.
These agencies,OCAC&OCCR,have claimed the animal shelter needs a new Strategic Plan. But we already have a perfectly
good plan,approved unanimously by the Board of Supervisors in 2018. The existing plan is nowhere to be found on county
websites. I'm attaching the file:
OCAC Strategic Plan Executive Summary.pdf
and you can access the complete plan via this web link:
OCAC Strategic Plan 052218(004).pdf
The Strategic Plan slide presentation used by OCAC&OCCR can be played online:
https:Hprezi.com/view/NtAxepFT5Xo3oXealcWC6/
(After you start,you hit the space bar to advance.)
I'm attaching a key slide from this presentation:
Slide from presentation.jpeg
The slide shows that success is measured via monthly reports. The shelter is not producing these monthly reports at all. That's
what failure looks like.
Why do OCAC&OCCR want to waste money on a new contract? Because they're failing to deliver on the existing plan,that's
why.
This city and its citizens deserve better. Get more information on OCShelter.com
1
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' CIC Animal Care Strategic Plan 2018
OC Animal Care Executive Summary
Vision: A safe, compassionate community for all.
Mission: To provide refuge and care for animals, foster the human-
animal bond and promote safety in our community.
Strategic Priority 1: Animal Care, Enrichment, and Placement
1. Every animal in the shelter a) One hundred percent of all dogs qualified (retention met,
receives daily, varied healthy, friendly) are in daily playgroups. (Small dogs by
enrichment. Summer 2018; large dogs by Fall 2018 with occasional
playgroups before then, as staffing permits).
b) 100%of dogs are provided in-kennel enrichment tailored for
their needs daily by June 2018.
c) Every adoptable cat is taken out of its housing unit for
enrichment at least three times per week by Summer 2018.
d) 100%of cats receive appropriate enrichment tailored for
their needs daily and are housed in portalized or large cages
by Fall 2018.
2. Every animal's care and a) Every"must" outlined in Association of Shelter Veterinarians
status is tracked in order to (ASV) Guidelines for Standards of Care in Animal Shelters is
demonstrate ongoing, daily implemented and occurring at OCAC by Spring 2019.
care and comfort during b) 100%of"should and ideally' ASV Guidelines for Standards of
their stay. Care in Animal Shelters practices are implemented by
Summer 2021.
c) 100%of animal enrichment activities tracked by Fall 2018.
3. Options for moving animals a) Average length of stay (LOS) of 8 days for most"Fast Track"
quickly through the system animals and 15 days for most "Slow Track" animals by
to live outcomes are January 2019.Animals may stay beyond this LOS but all
maximized. efforts are made to decrease roadblocks to movement of
animals to live release.
b) 75% of medical animals (any animal under veterinary care at
OCAC) placed for public adoption while undergoing
treatment.
c) Increase number of fosters able to house animals with
medical conditions by 50%by Summer 2018.
d) Length of stay for cats with upper respiratory infections is
reduced by 20%, as cats recover quicker through targeted
medical fosters.
1
' OC Animal Care Strategic Plan 2018
OC Animal Care Executive Summary
4. More animals that enter a) Live release rate for dogs will remain over 90%.
CCAC are saved annually. b) Underage kitten transfers will increase by 10% by December
2018.
c) Live release for cats will increase by at least 5%each year
with a target of 85%or higher by December 2020.
d) Live release rates for kittens will increase to at least 70% by
the Spring of 2019. Staff will evaluate annually and adjust up
as needed.
e) Owner requested euthanasia for dogs and cats decreases to
2%of intake by 2019 (and is monitored).
f) Owner surrenders for dogs and cats are increasingly referred
to our diversion program instead of shelter intake.A
baseline for this metric will be recorded at the end of 2018
and shall increase by 10%. This metric will be evaluated
annually to determine next target.
5. Reunite more lost pets with a) Increase RTO (Return to Owner) rate for dogs to 45%and
their owners. RTO for cats to 5% by December 2019.
b) Licensing compliance of 60% or greater by 2019.
c) Increase TNR (Trap-Neuter-Return) rate for cats to 20% by
2019. (Numbers will be evaluated at the end of 2018; if we
have significantly increased our TNR cats by that time,this
metric may be increased.)
2
1)
OC Animal Care Strategic Plan 2018
OC Animal Care Executive Summary
Strategic Priority 2: Stakeholder Engagement and Marketing
1. Make the adoption process a) Adopter satisfaction of at least 85%as captured in post-
customer-friendly, easy and adoption surveys.
efficient. b) Streamline adoption process so that it only takes 10 minutes
at the window to complete a customer's transaction by Fall
2018, as measured by periodic time studies, or by using
potential new technology.
c) Assess the visitation process and implement a new, more
customer-friendly process by Fall 2018, as captured in
feedback from customer surveys.
d) 80%of requested visits with adoptable animals are
accommodated within 15 minutes of request, as measured
by periodic time studies, or by using potential new
technology.
2. Adoption Partners are a) Conduct yearly survey showing a 10% increase in satisfaction
engaged and relationships annually by adoption partners to at least 85% by 2020.
enhanced. Utilize the survey conducted by JVR in Fall 2016 as the
baseline for rate of satisfaction.
3. Volunteers are engaged in a) Increase volunteer engagement by 50% by February 2019.
almost every aspect of b) Increase training provided for all key areas of volunteer
shelter operations to provide involvement by 25% by February 2019
needed support to achieve c) Create a tiered infrastructure for volunteer engagement
OCAC goals. whereby current volunteers have written position
descriptions and schedules by Fall 2018.
d) Expand volunteer program to include additional
responsibilities and duties to support staff and animals by
Summer 2018.
4. Public feels welcome at the a) All staff receives comprehensive customer service training—
shelter, has a positive refresher for current staff, onboarding for new staff by
experience, and clear ways Spring 2019.
b) 75%of enrichment items are received through direct
to help. donations or the Amazon Wishlist by Summer 2019.
c) A fund specifically devoted to helping owners reclaim their
lost pets is created by 2019, with at least$50,000 annually
to help shelter animals be reunited with their families.
3
1)
OC Animal Care Strategic Plan 2018
OC Animal Care Executive Summary
5. The Community has access a) Proactive, consistent social media messaging increases
to increased information followers on Facebook page by 10% by December 2018.
sharing and transparency to b) New feature (i.e. before and after story, adoption happy
increase understanding and ending, highlighted program, etc.) on social media every
support for OCAC. month by June 2018.
c) Transparency to the public is offered through sharing and
posting of monthly animal outcomes as well as progress
towards goals on OCAC website by Fall 2018.
6. Contracting cities recognize a) OCAC retains all current contract cities and these cities
the great service provided report a satisfaction rate of 75%or higher with services by
by OCAC and want to be January 2019.
part of it. b) Non-Contract cities recognize the positive impact OCAC has
on the community and request to join our program by
January 2020.
7. Engage the veterinary a) Partnership with veterinary hospital groups implemented by
community to encourage Fall 2018 to ensure veterinary aftercare of animals following
the relationship between adoption, decreasing returns by 5%at the end of 2019.
vets and shelter animals. b) Continue engagement at Veterinary Medical Association
forums for sharing ideas and increased partnership between
private veterinarians and the shelter, as demonstrated by
more veterinarians represented at shelter events.
4
1)
OC Animal Care Strategic Plan 2018
OC Animal Care Executive Summary
Strategic Priority 3: Culture and Organizational Development
1. OCAC departments a) Roundtable meetings between the sections are held every
communicate consistently month by August 2018.
and understand each other's
goals.
2. Goals are defined within a) 90%of staff report that they are informed and understand
departments and each their role by Fall 2018.
person understands their
role in the goals.
3. Staff are highly trained and a) 90%of staff report they are informed and understand their
report they are informed and roles and demonstrate that they consistently follow policies
understand their roles. and procedures by Spring 2019.
b) Each staff member has a defined job description with
measurable goals.
c) Performance reviews conducted annually to determine that
staff follow written SOP's, and progress meetings held every
6 months.
d) Annually review program protocols and written SOP's,with
staff training by Fall 2019.
4. Visitors and customers of a) All staff is trained on excellent customer service and are
OCAC have professional and given the tools to succeed by Summer 2018
respectful interactions with b) Customer complaints decrease 25%and positive reviews on
all staff. Yelp, Google increase by 50% by January 2019.
c) By Fall 2018, staff create a system to respond and attempt to
resolve any complaints or negative reviews on Google and
Yelp.
d) Create a comprehensive Customer Service training program
and Policy& Procedure (P&P)for all staff, with specifics for
each area by Spring 2019.
S. Create a positive a) Create cultural agreement for all staff and volunteers by Fall
organizational culture,which 2018.
encourages cooperation and b) All staff and volunteers are trained on the cultural
customer service for staff agreement that guides their service at the shelter by
and volunteers. December 2018.
5
' OC Animal Care Strategic Plan 2018
OC Animal Care Executive Summary
Strategic Priority 4: Fiscal Stewardship and Sustainability
1. Increase revenues from dog a) Licensing compliance of 60%or greater by 2019.
licensing in OCAC's service
areas
2. Increase volunteer a) Enhance volunteer engagement by providing more
engagement to assist with structure and resources to support volunteers in their work
daily shelter duties and through elevation of volunteer leaders by July 2018.
events b) Increase number of active volunteers by 50% in 2019.
3. Engage in fundraising a) Establish a fundraising initiative by 2019 that generates
campaign to increase donor funds to enable OCAC to support and expand current
base, and an increase of operations.
donations to the shelter
4. Complete fee study to gather a) Bring recommendations from the Auditor/Controller fee
a more accurate estimate of study to Board of Supervisors for implementation in 2018.
costs for program services
S. Investigate alternative dog a) Investigate and if appropriate bring to the Board for
license tag programs to consideration a revenue-based dog tag system to reduce
lower costs and encourage calls reuniting animals with their owners by 25%.
increased compliance
6
1)
OC Animal Care Strategic Plan 2018
OC Animal Care Executive Summary
Strategic Priority 5: New Shelter On-Boarding
1. OCAC staff prepare and a) Regular meetings set with roles and responsibilities
execute a smooth transition identified by October 2017 Completed.
from the old shelter to the b) Comprehensive move plan developed by November 2017.
new shelter. Completed.
c) Move accomplished by(one month post construction
completion—Estimated March 2018). Completed.
2. OCAC staff develops new a) Work flows developed based on blue prints by(3 months
protocols and work flows for before move) Completed.
new shelter. b) Protocols drafted for new shelter by(2 months before
move),finalized by 12 months after move in, revised as
needed after move in.
3. OCAC staff plays an active a) Awesome grand opening for volunteers, contract cities,
role in planning and community and Board members. Completed.
participating in the new b) Clear the old shelter adoption event held prior to move to
shelter grand opening. extensively reduce the number of animals needing to be
moved to new facility 1 week prior to scheduled move.
Completed.
c) Tours planned and conducted at and after opening
4. OCAC staff plans tour of new a) Tailored tours developed and scheduled by two months
shelter to engage after move for following groups: grand opening, media, vet
stakeholders community, contract cities,volunteers,ACCOC, rescue
partners.
7
Arevalo, Evelyn
From: Mayra Martinez <
Sent: Monday, December 2, 2024 10:00 PM
To: eComment
Subject: RE: City of Santa Ana Council Meeting Tuesday December 3rd
Attention: This email originated from outside of City of Santa Ana.Use caution when opening attachments or links.
Good evening,
Hope this email finds you well. I am a 40 year resident of the City of Santa Ana. I reside by the Diamond
district. A family member of mine has been dealing with a disturbed neighbor who has repeatedly harassed her
to the point of physically assaulting her. My aunt is a 60 year old woman who has contributed to this
community since she arrived to Santa Ana. I am saddened to see that not much has been done to protect her
from this individual. I would like to think that the City of Santa Ana, especially our community leaders want
their residents to feel prideful about the city they live in. I'm sure my family member is not the only resident
that is or has dealt with a unpleasant neighbor. We need to take these type of situations seriously to prevent
further harm to any parties involved. I kindly ask the council to implement a zero tolerance plan to those who
intimidate and cause harm to our fellow Santa Ana community members.
I appreciate your attention to my pleading today.
Best regards,
Mayra Martinez
1
Flores, Dora
From:Brian Mora <bmm193703@icloud.com>
Sent:Tuesday,
To:eComment
Subject:Stephanie Mendez (Mother Assault)
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
Hello,
I’m voicing my frustration with the unaddressed assault case against the mother of a dear friend Stephanie Mendez.
She’s been patiently awaiting a resolution or a response for her violent neighbor who’s has attacked her on several
occasions. This is unjust and unfair that the community should feel threatened and unsafe in the city of Santa Ana with
no support. Please assist with providing the necessary help and support for this family. They are good people, I’ve
known them since I was a youth. They mean no harm and are at their wits end. I have hope that you guys will do the
right thing for the community.
- Brian Mora
(
Sent from my iPhone
1
Flores, Dora
From:timtranho@protonmail.com
Sent: PM
To:eComment
Subject:Public Comments for City Council Meeting 12/3/24
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
Post and make public City of Santa Ana and Santa Ana Police Department policy on nepotism and/or conflict of
interest policies in having a legally married spouse supervise another spouse; direct or indirect direct
supervision in same department. Post and make public limited personnel City records confirming or denying
the current Acting Santa Ana Chief of Police Robert Rodriguez is legally married to and in effect supervises
Santa Ana Police Dispatcher Rachel Rodriguez (directly or indirectly directly by the chain of command), and as
such, is violating its own written policies and best practices of human resources management and compromise
of confidential information.
2
Flores, Dora
From:timtranho@protonmail.com
Sent: 19 PM
To:eComment
Subject:Public Comments for City Council Meeting 12/3/24
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
Provide the City's personnel action confirmation to investigate allegations of misconduct against Santa Ana
Police Deputy Chief Enrique (Henry) Esparza on multiple allegations and claims of sexual harassment, creating
a hostile work environment and creating an uncomfortable, targeted work place environment for multiple
employees (targeting female and male subordinates) in violation of federal / state law, and City / Police
Department policies; prior to his resignation/retirement date of December 12, 2024. The City is on written
notice of Esparza's impending resignation/retirement and is obligated to investigate claims against him,
conducted in the course and scope of his employment, including multiple witness intimidation incidents. The
City's Acting Police Chief Robert Rodriguez and the Director of Human Resources are both on written notice of
Esparza's gross misconduct. The City has significant liability with this known employee, involving multiple
allegations of misconduct in the work place by way of his position of access, authority and influence.
3
Flores, Dora
From:Diane Gonzales <dgonzales2466@icloud.com>
Sent:Tuesday, December
To:eComment
Subject:EComments
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
Dear Santa Ana City Council,
Let the record reflect, that I hereby stand in support of the enforcement of a restraining order that my friend Stephanie
Mendez advocates for her elderly mother, a long standing citizen of Santa Ana, who has endured years of harassment
including physical abuse by a local young woman. Mayor Amezcua, your support is paramount to the well being of all
citizens, especially our seniors. Please reach out to this woman and reassure her that everything is being done to keep
her safe. It can make a difference in the healing of her trauma.
Fondly,
Diane Gonzales
1
Flores, Dora
From:Jason Chumpitaz <jasonchumpitaz@gmail.com>
Sent:Wednesday, December
To:Flores, Dora
Subject:Fwd: Public Email
Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links.
---------- Forwarded message ---------
From: Jason Chumpitaz <
Date: Tue, Dec 3, 2024 at 11:59 AM
Subject: Public Email
To: <ECOMMENT@santa-ana.org>
Hello,
I am sending this email because last meeting Stephanie Mendez went up to the city council to speak about her
mothers unfortunate situation with a violent neighbor.
No one from the city council except Jonathan Hernandez has reached out to Zoyda Mendez (Steph's mother).
I am extremely disappointed with the city mayor Valerie Amezcua as she has not reached out or really done
anything directly to help this resident.
As a person who promotes public safety as one of their main points for re-election, it is sad to see that the
mayor's actions speak differently.
Sincerely,
Jason
1