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Item # 8
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
December 3, 2024
TOPIC: Administrative, Investment, and Communication Advisory Services
AGENDA TITLE
Agreement with Benefit Financial Services Group for Administrative, Investment, and
Communication Advisory Services
RECOMMENDED ACTION
Authorize the City Manager to execute an agreement with Benefit Financial Services
Group ("BFSG") for administrative, investment, and communication advisory services
for a total aggregate amount not -to -exceed $175,000 for a three-year term beginning
January 1, 2025, and expiring December 31, 2027, with a provision for a two-year
extension (Agreement No. A-2024-XXX).
GOVERNMENT CODE §84308 APPLIES: Yes
DISCUSSION
The City of Santa Ana's full-time employee 457 Deferred Compensation Plan ("Plan")
was established in 1973, with the adoption of City Resolution 7-21. The 457 Deferred
Compensation Plan is a voluntary supplemental retirement savings program that allows
employees to make contributions to the Plan up to an amount established by the
Internal Revenue Service. Other than the amounts pursuant to City Council -appointee
contracts, the City does not contribute any funds to the plan. As of June 30, 2024, the
City's 457 Deferred Compensation Plan holds $152 million in plan assets for 1,349
participants. The Retiree Health Savings plan holds $17 million in plan assets.
The 457 Deferred Compensation Plan is administered through the Finance and
Management Services Agency, with advisory contributions from Human Resources.
Management of the plan includes quarterly performance review of investments,
analyzing the Plan's fund options, maintaining and revising the Plan's investment policy
Statements as necessary, and ensuring the Plan's cost-effectiveness. In addition, the
Retiree Health Savings (RHS) plan was included as part of the Request for Proposals
(more information is in the paragraph below), so the selected firm will provide services
similar to those provided to the 457 plan. Currently, the City utilizes an independent
fiduciary firm, Benefits Financial Services Group (BFSG), to assist in reviewing
investments, compliance, and fund selection.
Administrative, Investment, and Communication Advisory Services
December 3, 2024
Page 2
On September 19, 2024, the Finance and Management Services Agency released
Request for Proposals (RFP) No. 24-109 for plan and investment advisory services for
the 457 and RHS Plan. Four firms submitted proposals in response to the RFP: BFSG.
LLC, Fiduciary Experts LLC, SageView Advisory Group, and Shuster Advisory Group,
LLC. The selection committee with experience in the related services evaluated
proposals.
Staff recommends awarding an agreement to the highest -ranked vendor, BFSG, LLC.
Following a comprehensive evaluation of the four bids received, which assessed both
cost and professional expertise, BFSG, LLC was determined to offer the best overall
value. Their proposal demonstrated the firm has the necessary resources and expertise
to complete the required services as specified in the RFP. Their fee was competitive
and aligned with the other bids received.
ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.
FISCAL IMPACT
There is no fiscal impact associated with this action. All administrative fees pertaining to
the services will be borne by the plan participants. Internal Revenue Code permits
administrative reimbursement from plan assets.
EXHIBIT(S)
1. Agreement
Submitted By: Kathryn Downs, Executive Director of Finance and Management
Services
Approved By: Alvaro Nunez, City Manager
EXHIBIT 1
AGREEMENT FOR ADMINISTRATIVE, INVESTMENT
AND COMMUNICATION ADVISORY SERVICES
BETWEEN BFSG, LLC AND
CITY OF SANTA ANA
THIS AGREEMENT is made and entered into on this 1 st day of Janua , 2025 by and between
BFSG, LLC, ("Contractor"), and the City of Santa Ana, a charter city and municipal corporation
organized and existing under the Constitution and laws of the State of California ("City").
RECITALS
A. On September 19, 2024, the City issued a Request for Proposal No. 24-109 ("RFP"), by
which it sought a contractor to provide Plan Administrative, Investment and
Communication Advisory Services related to the 457 (b) Deferred Compensation Plan and
Retirement Health Savings ("RHS") Plan.
B. Contractor submitted a responsive proposal ("Proposal") that was selected by the City, and
such Proposal is referenced herein as if set out in full. Contractor represents that it is able
and willing to provide services described in the scope of work that was included in the
RFP.
C. In undertaking the performance of this Agreement, Contractor represents that it is
knowledgeable in its field and that any services performed by Contractor under this
Agreement will be performed in compliance with such standards as may reasonably be
expected from a professional consulting firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the
terms and conditions hereinafter set forth, the parties agree as follows:
1. SCOPE OF SERVICES
Contractor shall perform during the term of this Agreement, the tasks and obligations
including all labor, materials, tools, equipment, and incidental customary work required to fully
and adequately complete the services described and set forth in Scope of Services - Exhibit A,
attached hereto and incorporated by reference.
2. COMPENSATION
a. City agrees to pay, and Contractor agrees to accept as total payment for its services for
City, the rates and charges identified in Compensation - Exhibit B. The total amount
to be expended during the term of this Agreement shall not exceed $175,000.
b. Payment by City shall be made within forty-five (45) days following receipt of proper
invoice evidencing work performed, subject to City accounting procedures. City and
Contractor agree that all payments due and owing under this Agreement shall be made
through Automated Clearing House (ACH) transfers. Contractor agrees to execute the
City's standard ACH Vendor Payment Authorization and provide required
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documentation. Upon verification of the data provided, the City will be authorized to
deposit payments directly into Contractor's account(s) with financial institutions.
Payment need not be made for work which fails to meet the standards of performance
set forth in the Recitals which may reasonably be expected by City.
3. TERM
This Agreement shall commence on the date first written above for a three (3) year term
with the option for the City to grant up to one 2-.year renewal, exercisable by a writing by the
City Manager and the City Attorney, unless terminated earlier in accordance with Section 15,
below.
4. INDEPENDENT CONTRACTOR
Contractor shall, during the entire term of this Agreement, be construed to be an
independent Contractor and not an employee of the City. This Agreement is not intended nor shall
it be construed to create an employer -employee relationship, a joint venture relationship, or to
allow the City to exercise discretion or control over the professional manner in which Contractor
performs the services which are the subject matter of this Agreement; however, the services to be
provided by Contractor shall be provided in a manner consistent with all applicable standards and
regulations governing such services. Contractor shall pay all salaries and wages, employer's social
security taxes, unemployment insurance and similar taxes relating to employees and shall be
responsible for all applicable withholding taxes.
5. OWNERSHIP OF MATERIALS
This Agreement creates a non-exclusive and perpetual license for City to copy, use,
modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property
embodied in plans, specifications, studies, drawings, estimates, and other documents or works of
authorship fixed in any tangible medium of expression, including but not limited to, physical
drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or
caused to be prepared by Contractor under this Agreement ("Documents & Data"). Contractor
shall require all subcontractors to agree in writing that City is granted a non-exclusive and
perpetual license for any Documents & Data the subcontractor prepares under this Agreement.
Contractor represents and warrants that Contractor has the legal right to license any and all
Documents & Data. Contractor makes no such representation and warranty in regard to
Documents & Data which were provided to Contractor by the City. City shall not be limited in
any way in its use of the Documents and Data at any time, provided that any such use not within
the purposes intended by this Agreement shall be at City's sole risk.
6. INSURANCE
Prior to undertaking performance of work under this Agreement, Contractor shall maintain
and shall require any subcontractors to obtain and maintain insurance as described below for the
entire Term of this Agreement against claims for injuries to persons or damage to property which
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may arise from or in connection with services, produces and materials supplied to City. Total cost
of such insurance shall be borne by Contractor.
MINIMUM SCOPE OF INSURANCE
Coverage shall be at least as broad as:
1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01
covering CGL on an "occurrence" basis, including products and completed operations,
property damage, bodily injury and personal & advertising injury with limits no less than
$1,000,000 per occurrence and $2,000,000 aggregate. Required policy limits can be met
with primary and umbrella/excess insurance policies.
2. Automobile Liability: Insurance Services Office Form Number CA 00 01 covering any
auto (Code 1), with limits no less than $1,000,000 combined single limits. In the event
Contractor does not maintain commercial automobile liability insurance, City will accept
evidence of personal automobile insurance.
3. Workers' Compensation: as required by the State of California, with Statutory Limits,
and Employer's Liability Insurance with limit of no less than $1,000,000 per accident for
bodily injury or disease. Coverage is not required if Contractor has no employees and signs
request to waive such insurance.
4. Professional Liability (Errors and Omissions): Insurance appropriate to the
Contractor's profession, with limit no less than $1,000,000 per occurrence or claim,
$2,000,000 aggregate.
If the Contractor maintains broader coverage and/or higher limits than the minimum requirements
for each line of coverage shown above, the City requires and shall be entitled to the broader
coverage and/or higher limits maintained by the Contractor. Any available insurance proceeds in
excess of the specified minimum limits of insurance and coverage shall be available to the City.
Other Insurance Provisions
The above required insurance policies are to contain, or be endorsed to contain, the following
provisions:
1. City, its City Council, its officers, officials, employees, agents, and volunteers are to be
covered as additional insureds, under Contractor's CGL, Professional Liability, and
Automobile Liability policies, with respect to any liability arising out of work or operations
performed by or on behalf of the Contractor including materials, parts, equipment, and
personnel furnished in connection with such work or operations.
2. Contractor's Insurance company(ies) agrees to waive all rights of subrogation against City,
its City Council, its officers, officials, employees, agents, and volunteers for losses paid
under the terms of any policy which arise from work performed by Contractor under this
Agreement.
3. For any claims related to this contract, Contractor's insurance coverage shall be primary
and any insurance maintained by City, its City Council, its officers, officials, employees,
agents, or volunteers shall not contribute with it.
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4. A severability of interest provision must apply for all the additional insureds, ensuring that
Contractor's insurance shall apply separately to each insured against whom a claim is made
or suit is brought, except with respect to the insurer's limits of liability.
5. Insurance policies required herein shall provide that coverage shall not be canceled,
suspended, voided, reduced in coverage or in limits, non -renewed by the carrier, or
materially changed except after thirty (30) days prior written notice has been given to City.
Ten (10) days prior written notice shall be provided to City for policy cancellation or non -
renewal due to non-payment of premium.
6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana,
Attention: Executive Director, Finance and Management Services Agency, 20 Civic
Center Plaza M-17, Santa Ana, CA 92701. The name and location of project must be
included in the Description of Operations section of each certificate.
Self -Insured Retentions
Self -insured retentions must be declared to and approved by the City. The City may require the
Contractor to purchase coverage with a lower retention or provide proof of ability to pay losses
and related investigations, claim administration, and defense expenses within the retention.
Acceptability of Insurers
Insurance is to be placed with insurers authorized to conduct business in the state with a current
A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the City.
Verification of Coverage
Contractor shall furnish the City with original certificates of insurance including all required
amendatory endorsements (or copies of the applicable policy language effecting coverage required
by this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing all
policy endorsements before work begins. However, failure to obtain the required documents prior
to the work beginning shall not waive the Contractor's obligation to provide them.
Special Risks or Circumstances
City reserves the right to modify these requirements, including limits, based on the nature of the
risk, prior experience, insurer, coverage, or other special circumstances.
7. INDEMNIFICATION
Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers,
agents, employees, contractors, special counsel, and representatives from liability: (1) for personal
injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for
personal injury, including death, and claims for property damage, which may arise from the
negligent operations of the Contractor, its subcontractors, agents, employees, or other persons
acting on its behalf which relates to the services described in section 1 of this Agreement; and (2)
from any claim that personal injury, damages, just compensation, restitution, judicial or equitable
relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and
hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial
or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in
this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor
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further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including
fees and costs for special counsel to be selected by the City, regarding any action by a third party
challenging the validity of this Agreement, or asserting that personal injury, damages, just
compensation, restitution, judicial or equitable relief due to personal or property rights arises by
reason of the terms of, or effects arising from this Agreement. City may make all reasonable
decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing,
to the extent Contractor's services are subject to Civil Code Section 2782.8, the above indemnity
shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of,
pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor.
8. INTELLECTUAL PROPERTY INDEMNIFICATION
Contractor shall defend and indemnify the City, its officers, agents, representatives, and
employees against any and all liability, including costs, for infringement of any United States'
letters patent, trademark, or copyright infringement, including costs, contained in the work product
or documents provided by Contractor to the City pursuant to this Agreement.
9. RECORDS
Contractor shall keep records and invoices in connection with the work to be performed
under this Agreement. Contractor shall maintain complete and accurate records with respect to
the costs incurred under this Agreement and any services, expenditures, and disbursements
charged to the City for a minimum period of three (3) years, or for any longer period required by
law, from the date of final payment to Contractor under this Agreement. All such records and
invoices shall be clearly identifiable. Contractor shall allow a representative of the City to
examine, audit, and make transcripts or copies of such records and any other documents created
pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all
work, data, documents, proceedings, and activities related to this Agreement for a period of three
(3) years from the date of final payment to Contractor under this Agreement.
10. CONFIDENTIALITY
If Contractor receives from the City information which due to the nature of such
information is reasonably understood to be confidential and/or proprietary, Contractor agrees that
it shall not use or disclose such information except in the performance of this Agreement, and
further agrees to exercise the same degree of care it uses to protect its own information of like
importance, but in no event less than reasonable care. "Confidential Information" shall include all
nonpublic information. Confidential information includes not only written information, but also
information transferred orally, visually, electronically, or by other means. Confidential
information disclosed to either party by any subsidiary and/or agent of the other party is covered
by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any
information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the
Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor
without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e)
is independently developed by the Contractor without reference to information disclosed by the
City.
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11. CONFLICT OF INTEREST CLAUSE
Contractor covenants that it presently has no interests and shall not have interests, direct or
indirect, which would conflict in any manner with performance of services specified under this
Agreement.
12. NON-DISCRIMINATION
Contractor shall not discriminate because of race, color, creed, religion, sex, marital status,
sexual orientation, gender identity, gender expression, gender, medical conditions, genetic
information, or military and veteran status, age, national origin, ancestry, or disability, as defined
and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization,
promotion, termination or other employment related activities or any services provided under this
Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all
applicable federal, state and local laws and regulations.
13. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and
Contractor, and supersedes any and all other agreements, oral or written, between the parties. In
the event of a conflict between the terms of this Agreement and any attachments hereto, the terms
of this Agreement shall prevail. This Agreement may not be modified except by written instrument
signed by the City and by an authorized representative of Contractor. The parties agree that any
terms or conditions of any purchase order or other instrument that are inconsistent with, or in
addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Each
party to this Agreement acknowledges that no representations, inducements, promises or
agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any
party, which is not embodied herein.
14. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Contractor,
Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior
written consent of the City and any such assignment, transfer, delegation or subcontract without
the City's prior written consent shall be considered null and void. Nothing in this Agreement shall
be construed to limit the City's ability to have any of the services which are the subject to this
Agreement performed by City personnel or by other Contractors retained by City.
15. TERMINATION
This Agreement may be terminated by the City upon thirty (30) days written notice of
termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor
compensation for all services performed by Contractor prior to receipt of such notice of
termination, subject to the following conditions:
a. As a condition of such payment, the Executive Director may require Contractor to
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deliver to the City all work product(s) completed as of such date, and in such case
such work product shall be the property of the City unless prohibited by law, and
Contractor consents to the City's use thereof for such purposes as the City deems
appropriate.
b. Payment need not be made for work which fails to meet the standard of
performance specified in the Recitals of this Agreement.
16. WAIVER
No waiver of breach, failure of any condition, or any right or remedy contained in or
granted by the provisions of this Agreement shall be effective unless it is in writing and signed by
the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or
remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not
similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies.
17. JURISDICTION - VENUE
This Agreement has been executed and delivered in the State of California and the validity,
interpretation, performance, and enforcement of any of the clauses of this Agreement shall be
determined and governed by the laws of the State of California. Both parties further agree that
Orange County, California, shall be the venue for any action or proceeding that may be brought or
arise out of, in connection with or by reason of this Agreement.
18. PROFESSIONAL LICENSES
Contractor shall, throughout the term of this Agreement, maintain all necessary licenses,
permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder
and required by the laws and regulations of the United States, the State of California, the City of
Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and
in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and
exemptions. Said inability shall be cause for termination of this Agreement.
19. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this Agreement
shall be in writing and shall be deemed to be properly given if delivered in person or mailed by
first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in
the manner provided in this Section, to the following persons:
To City:
City Clerk
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
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Fax: 714- 647-6956
With courtesy copies to:
Executive Director,
Finance and Management Services Agency
City of Santa Ana
20 Civic Center Plaza (M-17)
P.O. Box 1988
Santa Ana, California 92702
Fax: 714-647-6956
To Contractor:
Darren Stewart
Principal, Sr. Retirement Plan Consultant
2040 Main Street, Suite 720
Irvine, CA 92614
Email: dstewartAbf§R.com
A party may change its address by giving notice in writing to the other party. Thereafter,
any communication shall be addressed and transmitted to the new address. If sent by mail,
communication shall be effective or deemed to have been given three (3) days after it has been
deposited in the United States mail, duly registered or certified, with postage prepaid, and
addressed as set forth above. If sent by fax, communication shall be effective or deemed to have
been given twenty-four (24) hours after the time set forth on the transmission report issued by the
transmitting facsimile machine, addressed as set forth above. For purposes of calculating these
time frames, weekends, federal, state, County or City holidays shall be excluded.
20. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature herein below has the
power, authority and right to bind their respective parties to each of the terms of
this Agreement, and shall indemnify City fully, including reasonable costs and
attorney's fees, for any injuries or damages to City in the event that such authority
or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully
set forth in the body of this Agreement.
[signatures on following page]
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IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first
above written.
ATTEST:
Jennifer L. Hall
City Clerk
APPROVED AS TO FORM:
SONIA R. CARVALHO
City Attorney
l
d,,jL
Andrea Garcia -Miller
Assistant City Attorney
RECOMMENDED FOR APPROVAL:
Ka—fMrT Downs (Nov 18, 202417:43 PST)
Kathryn Downs
Executive Director
Finance and Management Services Agency
CITY OF SANTA ANA
Alvaro Nunez
City Manager
BFSG, LLC
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Name: -%a- 140
Title: `I T i 5 9C
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EXHIBIT A
SCOPE OF SERVICES
(Z)
CITY OF SANTA ANA
EXHIBIT I
SCOPE OF SERVICES
The consultant shall perform services as set forth below:
A. Administrative Responsibilities
1. Ensure plan design compliance.
2. Prepare an onboard ing/implementation plan before commencing the service.
3. Provide regulatory/technical guidance.
4. Prepare an annual plan provider cost analysis.
5. Assist in development of Request for Proposals for Plan Provider, if needed.
6. Ensure best practices are met in the interest of the participants.
B. Investment Responsibilities
1. Conduct up to four quarterly reviews of investment options.
2. Conduct due diligence on current investment options and make recommendations on
alternative options.
3. Assist in implementing fund changes and transitions.
4. Maintain and revise the Investment Policy Statement for the Plan.
5. Attend on -site meetings and provided recorded minutes for each meeting/conference call.
6. Ensure best practices are met in the review & evaluation of investment options.
C. Communication Responsibilities
1. Assist the Committee with developing marketing and education strategies for participants.
2. Assist the Committee with developing marketing & education materials.
3. Provide educational seminars that will supplement the seminars conducted by the Plan
Provider.
D. Fee and Cost Analysis
1. Periodically evaluate and benchmark all fees and costs associated with the plans, including
fee structure.
City of Santa Ana RFP No. 24-109
EXHIBIT B
COMPENSATION
Fee Proposal including hourly rates if applicable
BFSG, LLC proposes to perform the services detailed throughout this RFP response for an annual fee
of $35,000. Additionally, BFSG will likely match any lower priced proposal from a Registered
Investment Advisory Firm with similar experience and qualifications.
Participant Education and Financial Planning
• Offer financial planning services to participants of the Plan conducted by a Certified Financial PlannerT11
professional (CFP(R)) with the ability to schedule appointments online
• Provide one-on-one consultations including fiduciary -based point -in -time asset allocation advice to Plan
participants
• Provide participants access to BFSG's seasonal webinar series covering a variety of topics and
including guest appearance from industry experts
• Provide up to two (2) employer -specific seminars or webinars per year with topics fully customizable to
Client needs
• Access to BFSG's National Webinar Series containing educational content for plan sponsors and
participants
Agreement with BFSG LLC for Administrative
Investment and Communication Advisory
Services - 2024 - BFSG Signed
Final Audit Report 2024-11-19
Created: 2024-11-18
By: Kristin Andrade (kandrade@santa-ana.org)
Status: Signed
Transaction ID: CBJCHBCAABAAoaJMRYC-91TxBON LxF67 AaM8W8unbY
"Agreement with BFSG LLC for Administrative Investment and C
ommunication Advisory Services - 2024 - BFSG Signed" History
Document created by Kristin Andrade (kandrade@santa-ana.org)
2024-11-18 - 11:59:19 PM GMT
Document emailed to Kathryn Downs (kdowns@santa-ana.org) for signature
2024-11-18 - 11:59:36 PM GMT
is Email viewed by Kathryn Downs (kdowns@santa-ana.org)
2024-11-19 - 1:42:42 AM GMT
5 Document e-signed by Kathryn Downs (kdowns@santa-ana.org)
Signature Date: 2024-11-19 - 1:43:00 AM GMT - Time Source: server
Agreement completed.
2024-11-19 - 1:43:00 AM GMT
a Adobe Acrobat Sign