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HomeMy WebLinkAboutCA HISPANIC COMMISS ALCOHOL 1 -2002INSURANCENOT ON FILE WORK MAY PROCEED CLERK OF COUNCIL DATE: Contract No. A2002-100 AGREEMENT UNDER THE WORKFORCE INVESTMENT ACT THIS AGREEMENT, made and entered into this 3rd day of June ,20 02 , by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY") and the California Hispanic Commission on Alcohol & Drug Abuse, Inc. (CHCADA) ("CONTRACTOR"). W-I-T-N-E-S-S,E-T-H Recitals: A. CITY has been designated a Local Workforce Investment Area (LWIA) under the Workforce Investment Act of 1998, Public Law 105-220 ("the Act"). B. The State of California has created the LWIA to administer the Act programs operated by the State of California pursuant to the Act. C. As a LWIA, CITY is entitled to receive federal funds to establish programs to prepare economically disadvantaged youths for entry into the labor market and to provide job training to those individuals who are economically disadvantaged or otherwise face serious barriers in obtaining productive employment. One goal of California's Workforce Investment System is to provide youth with the opportunities to achieve career goals that will allow them to successfully compete in the labor market and prepare them for higher education. D. CONTRACTOR is experienced in operating education, training and employment programs for economically disadvantaged youths for entry into the labor market ("said program"). California law. CONTRACTOR is willing to operate said program pursuant to the Act and WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all the terms and conditions hereof, the parties hereto do hereby agree as follows: Page 1 of 15 CONTRACTOR'S OBLIGATIONS A. CONTRACTOR agrees to provide the following services pursuant to said program, as more specifically set forth in CONTRACTOR'S program narrative contained in "Exhibit A" and in the Statement of Work (Exhibit B and Exhibit B-l), attached hereto and by this reference incorporated herein: Title I - Youth Out-of-School Youth Program CONTRACTOR'S failure to provide said services may be grounds for CITY to r~adjust the level of payment to CONTRACTOR otherwise provided for hereinafter. B. CONTRACTOR agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement ("participants") in accordance with the standards and requirements set forth in Workforce Investment Act of 1998, Public Law 105-220. C. CONTRACTOR agrees to perform the services set forth herein in a professional, timely and diligent manner. D. CONTRACTOR shall provide wages and benefits to individuals who participate if the activities and services funded by this Agreement ("participants") in accordance with the standards and requirements of the Act, including Section 181 of the Act. E. CONTRACTOR shall adhere to the Labor Standards described in the Act including Section 181 of the Act. F. CONTRACTOR agrees to comply with the "Complaint Handling Procedures under the WlA", attached hereto as "Exhibit C" and incorporated herein as though fully set forth in 20 CFR §667.200, Subpart F. CONTRACTOR shall advise participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall be followed and any decision of CITY, the State or the federal government relating to the complaint shall be binding and followed by CONTRACTOR. CONTRACTORS who are employers shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY. G. As a condition of this award of financial assistance under the Act to CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and equal opportunity provisions of the Act (Section 188); the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans .with Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing Page 2 of 15 those laws, including, but not limited to, 29 CFR part 37. The United States, the State of Califomia and CITY have the fight to seek judicial enforcement of this assurance. H. CONTRACTOR agrees that no participant(s) shall commence training prior to the approval of funding pursuant to Section 123 of the Act. I. CONTRACTOR agrees to maintain such records and submit such reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of CONTRACTOR'S services or activities, costs or other data, including but not limited to, participants' attendance, payroll records and job duty statements. CONTRACTOR agrees to forward to the WIB Administrative Office, 1000 East Santa Ana Blvd., Suite 200, Santa Ana, California 92701 a completed Workforce Investment Act Enrollment/Registration form (WIA EWIE) within 15 days of enrollment/registration; Workforce Investment Act Goals (WIA EWlG) within 10 days of active enrollment of trainee; Workforce Investment Act Exit (WIA EWIT) within 10 days of completion/termination of active enrollment of trainee; and the Workforce Investment Act Follow-Up Information (WlA EWIF) within 10 days following 30, 60, and 90 days of placement. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of CONTRACTOR'S activities, performance, books, documents, papers, and records of CONTRACTOR subcontractors, bookkeepers and accountants, and employees and participants related to this Agreement. Such agencies or representatives shall also schedule on-site monitoring in their discretion. Monitoring activities may also include, but are not limited to, questioning employees and participants and entering any premises or onto any site in which any of the services or activities funded hereunder are conducted or in which any of the records of CONTRACTOR are kept. Nothing herein shall be construed to require access to any privileged or confidential information as set forth in federal or state law. In the event CONTRACTOR does not make the above-referenced documents available within the City of Santa Ana, California, CONTRACTOR agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained. All accounting records and evidence pertaining to all costs of CONTRACTOR and all documents related to this Agreement shall be kept available at CONTRACTOR'S office or place of business for the duration of this Agreement and thereafter for three (3) years after completion of an audit. Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, claims, or exceptions. J. Without prejudice to any other section of this Agreement, CONTRACTOR shall, where applicable, maintain the confidential nature of information provided to it concerning participants in accordance with the requirements of federal and state law. Notwithstanding the foregoing, CONTRACTOR agrees to submit to CITY, the State of Califomia and/or the United States Government or their representatives, all records requested for administrative purposes, including Page 3 of 15 audits, examinations, monitoring and verification of records submitted by CONTRACTOR, costs incurred and services rendered hereunder. K. CONTRACTOR agrees to complete in triplicate, a monthly Invoice/Voucher on CITY's Invoice/Voucher form, showing in detail the amount of money expended by CONTRACTOR hereunder. CONTRACTOR agrees to submit the above-stated document to the WIB Administrative Office, 1000 East Santa Aha Blvd., Suite 200, Santa Ana, California, 92701, by the tenth (10th) day of the month following the month in which CONTRACTOR'S services are performed. Should CONTRACTOR fail to deliver said documents to CITY, CITY shall have the option to cancel this Agreement by giving CONTRACTOR ten (10) days written notice thereof. CONTRACTOR shall either return to the CITY excess revenues over costs or use such excess revenues as program income by utilizing such program income for additional training activities authorized under the Act. L. CONTRACTOR agrees to expend all funds in accordance with all appiicable federal, state and local laws and regulations. CONTRACTOR also agrees to provide at CONTRACTOR'S own expense supplies and other costs of said PROGRAM. M. CONTRACTOR shall arrange independently for an audit that includes WIA funds received from CITY, in accordance with the Act and 20 CFR Section 667.200. CONTRACTOR shall submit one original of each required audit report to CITY within (30) days after the date received by CONTRACTOR. Should CONTRACTOR fail to comply with these requirements, CITY may at its option withhold payment of funds, or disallow funds or suspend additional grant funds. N. CONTRACTOR shall not expend funds pursuant to this Agreement to provide services to any participant where costs of training are paid for by any other person or entity. O. CONTRACTOR shall comply with the provisions of Circular A-102 of the U.S. Office of Management and Budget (OMB) and the related "Common Rule" entitled "Uniform Administrative Requirements for Grants and Cooperative Agreements to State and Local Government", Subpart C, paragraphs 37 and 42, Circular A-128, and all other applicable federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97. P. CONTRACTOR shall comply with the requirements of federal regulations found at 29 CFR 93 which provide that no appropriated funds may be expended by the recipient of a federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any federal contract, the making of any federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any federal contract, grant, loan or cooperative agreement. CONTRACTOR shall sign a certification to that effect in a form as set forth in "Exhibit D," attached hereto and by this reference incorporated herein. CONTRACTOR shall submit said signed certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to CONTRACTOR under the terms and conditions of this Agreement. Q. CONTRACTOR agrees to provide a drug-free work place and to execute a certification as set forth in "Exhibit E" attached hereto and incorporated herein by this reference. Page 4 of 15 R. CONTRACTOR, in accordance with the Child Support Compliance Act, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and federal laws relating to child and family support enfomement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all .new employees to the New Employee Registry maintained by the California Employment Development Department (EDD). S. CONTRACTOR agrees to comply with all applicable provisions of the ACT and the federal regulations, including but not limited to the regulations found at 20 CFR part 629. II. CITY'S OBLIGATIONS A. CITY agrees to pay to CONTRACTOR when, if and to the extent federal funds are received under the provisions of the Act a sum not to exceed One Hundred Forty One Thousand and no/100 Dollars ($141,000.00) for CONTRACTOR'S performance in accordance with the payment schedule attached hereto as "Exhibit F" during the period of this Agreement. Said sum shall be paid after CITY receives invoices submitted by CONTRACTOR as provided hereinabove. B. CITY agrees to provide for on-site monitoring reviews of said program operation at least twice annually. In addition, monthly desk-top reviews of pertinent information will be conducted. III. TIME PERIOD OF AGREEMENT This Agreement shall commence on Max/7, 2002 and all duties arising under this Agreement shall have been performed by June 30, 2003 . The term of this Agreement may be extended by a writing executed by the Executive Director of the Community Development Agency and the City Attorney. IV. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. Page 5 of 15 WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS A. CONTRACTOR shall use appropriate funds received from CITY to provide workers' compensation to all those hired by CONTRACTOR under this Agreement. B. CONTRACTOR shall have the right to hire, dismiss, or promote its employees or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and CONTRACTOR maintains itself as an Equal Opportunity employer, VI. APPLICABLE GUIDELINES A. The parties hereto agree that CONTRACTOR shall comply with all applicable federal and state laws and regulations, including, but not limited to the Performance Standards (Exhibit G) and general program requirements described in Sections 106 and 141 of the Act (29 USC Sections 1516 and 1551) and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms of this Agreement. Said applicable laws are hereby incorporated by reference and made as part of this Agreement as though fully set forth herein. B. CONTRACTOR also assures and certifies that: 1. CONTRACTOR shall comply with Title VII of the Civil Rights Act of 1964 (P.L. 83-354) and in accordance with Title VI/of the Act, no person shall, on the grounds of race, color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement. 2. CONTRACTOR shall comply with any and all federal laws limiting the political activity of employees hired under this Agreement. 3. CONTRACTOR shall comply with the requirements that no program under the Act shall involve political activities. 4. RECORD INSPECTION. CONTRACTOR shall provide the U.S. Department of Labor and the Controller General, by and through any authorized representative, as well as the WlB Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three-year period from and after the effective date ofthis Agreement. 5. No person with responsibilities in the operation of any program under the Act shall discriminate with respect to any program participant or any application for participation in such program because of race, creed, color, national origin, sex, political affiliation or beliefs. Page 6 of 15 6. CONTRACTOR shall maintain appropriate standards for health and safety in work and training situations. 7. CONTRACTOR shall comply with general provisions, assurances, and certifications attached hereto as "Exhibit H" and incorporated herein. 8. EQUAL OPPORTLrNITY. Any literature distributed by CONTRACTOR for the purpose of apprising businesses, participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Aha and the Santa Ana Workforce Investment Board, and shall state that the program is an "equal opportunity employer/program" and that "auxiliary aids and services are available upon request to individuals with disabilities." 9. CONTRACTOR certifies that all property, finished or unfinished documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the CONTRACTOR by the CITY and/or purchased by the CONTRACTOR with funds pursuant to this Agreement, will be limited to use within the activities outlined in this agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, CONTRACTOR will immediately return such tools and/or equipment to the CITY or dispose of them in accordance with the direction of the CITY. 10. CONTRACTOR certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state. 11. PATENT, COPYRIGHTS AND RIGHTS IN DATA. The CONTRACTOR will disclose to the CITY any invention, written product, computer program developed or data assembled as a result of performance of work under this Agreement within seventy four (74) days of invention, development or assembly. The CITY, State of California, and U.S. Department of Labor will have the right to patent any invention and copyright any written product or computer program or data generated by CONTRACTOR. Upon written request, CONTRACTOR will transfer all pertinent information, specifications and right, title and interest to the designated agency. 12. INVENTIONS, PATENTS AND COPYRIGHTS. A. Reporting Procedure If any project produces patentable items, patent rights, processes, or inventions in the course of work under a U.S. Department of Labor (DOL) grant or agreement, the CONTRACTOR shall report the fact promptly and fully to the CITY. The CITY shall report the fact to the Grant Officer, at the DOL. Unless there is a prior agreement between the CITY and the DOL and its representative on these matters, the DOL shall determine whether to seek protection on the invention or discovery. The DOL and its representative shall determine how the rights in the invention or discovery, including rights under any patent issued thereon, will be allocated and administered in order to protect the public interest consistent with the "Governmental Patent Policy" Page 7 of 15 (President's Memorandum for Heads of Executive Departments and Agencies, August 23, 1971, and Statement of Government Patent Policy as printed in 36 FR 16889). B. Copyright Policy 1. Unless otherwise provided in the terms of the grant or agreement, when copyright-able material is developed in the course of or under a DOL Grant or agreement, the author and the CITY which developed the work is free to copyright material or to permit others to do so. The CONTRACTOR and the Workfome Investment Board (WIB) shall have a royalty-free, nonexclusive and irrevocable license to reproduce, publish, use and to authorize others to use all copyrighted material. 2. The DOL reserves a royalty-free, nonexclusive, and irrevocable license to reproduce, publish or otherwise use, and to authorize others to use, for Federal Govemment purposes: (a) The copyright in any work developed under any grant, sub-grant, or contract under a grant or subgrant; (b) Any right of copyright to which a grantee, subgrantee or a CONTRACTOR purchases ownership with grant support; and (c) CONTRACTOR shall comply with the requirements of 29 CFR Part 97.34. C. Rights to Data The DOL and the CITY shall have unlimited rights to any data first procured or delivered under this Agreement. 13. CLEAN AIR / CLEAN WATER ACT. If the grant hereunder exceeds $100,000, CONTRACTOR must comply with Section 306 of the Clean Air Act [(42 USC 1875(h)]; Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and Environmental Protection Agency ("EPA") regulations (40 CFR Part 15) as any may now exist or be hereafter amended. Under these laws and regulations, the CONTRACTOR assures that: (a) No facility to be utilized in the performance of the proposed grant has been listed on the EPA List of Violating Facilities; (b) It will notify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be utilized for the grant is under consideration to be listed on the EPA List of Violating Facilities; (e) It will notify the CITY and the EPA about any known violation of the above laws and regulations. C. CONTRACTOR agrees to adhere to the following STANDARDS OF CONDUCT: 1. General Assurance. Every reasonable course of action will be taken by CONTRACTOR in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial political gain. CONTRACTOR, its officers and employees, in administering this Agreement, will avoid situations which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain. Page 8 of 15 2. F. mnloyment of Former State or CITY Employees. CONTRACTOR will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two years following the termination of such employment. 3. Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of CONTRACTOR will receive favorable treatment when considered for enrollment in programs provided by, or employment with, CONTRACTOR. 4. Conducting Business Involving Close personal Friends and Associates. Executives and employees of CONTRACTOR will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for CONTRACTOR to conduct business with a friend or associate of an executive or employee of CONTRACTOR, an elected official in the area or a voting or non-voting member of the Workforce Investment Board (WlB), a permanent record of the transaction will be retained. 5. Avoidance of Conflict of Economic Interest. No executive or employee of CONTRACTOR elected official in the area, or voting or non-voting member ofa WIB, will solicit or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by CONTRACTOR or CITY. Supplies, materials, equipment or services purchased with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No voting member of the WIB will cast a vote on the provision of services or vote on any matter which would provide direct financial benefit to that member or any business or organization which the member directly represents. VII. HOLD HARMLESS A. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or proceedings of any kind or nature, including, but not by way of limitation, workers' compensation claims, resulting fi'om or arising out of the negligent acts, errors or omission of CONTRACTOR, its employees or subcontractors. B. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from and against any and all claims, demands, suits, actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of CONTRACTOR, its employees or subcontractors. Page 9 of 15 VIII. INSURANCE 1. Commercial General Liability. CONTRACTOR agrees to obtain and keep in force during the term of this Agreement a policy of comprehensive commercial public liability insurance insuring the State of Califomia, CITY, and CONTRACTOR against any liability for accident, injury or death arising out of or in consequence of this Agreement. Such insurance shall be in an amount not less than One Million Dollars ($1,000,000.00) for any injury to or death of any person or persons in any single accident or occurrence. Said policy of comprehensive public liability insurance shall be endorsed to provide to CITY and to the State of California, Employment Development Department, at least thirty (30) days written notice prior to cancellation; name CITY, its officers, agents, employees, and volunteers, and the State of California, its officers, employees, and volunteers as additional insureds; and state that such coverage is primary to any other coverage or self-insurance of the State of California and CITY. Governmental entities may substitute a certificate of self-insurance. 2. Automobile Liability Coverage. CONTRACTOR shall also obtain and maintain, during the effective period of this Agreement, broad form automobile liability coverage with a $1,000,000 limit unless reduced by CITY, which applies to both owned/leased and non-owned automobiles used by CONTRACTOR employees or participants in performance of this Agreement, or, in the event that CITY will not utilize such owned/leased automobiles but intends to require employees, participants or other agents to utilize their own automobiles in the performance of this Agreement, CONTRACTOR shall secure and maintain on file from all such employees, participants, or agents as self-certification of automobile insurance coverage. Governmental entities may substitute a certificate of self-insurance. 3. Workers' Compensation. If CONTRACTOR is an "employer", as set forth in California Labor Code Section 3300 et seq., or utilizes participants as "employees," as set forth in California Labor Code Section 3350 et seq., CONTRACTOR shall obtain and keep in force during the term of this Agreement full Workers' Compensation insurance coverage for injuries suffered by participants. Said insurance policy shall guarantee CITY at least thirty (30) days written notice of cancellation or modification. CONTRACTOR shall carry medical and accident insurance for those participants not qualifying as "employees" for Worker's Compensation Coverage, pursuant to California Labor Code Section 3350, et seq. 4. Equipment Coverage. CONTRACTOR shall purchase a policy or policies of insurance covering loss or damage to any and all Equipment provided to or pumhased by CONTRACTOR in accordance with this Agreement. Said insurance shall be in the amount of the full replacement value thereof, providing protection against the classification of fire, extended coverage, vandalism, malicious mischief, theft, and special extended perils. Governmental entities may substitute a certificate of self-insurance. 5. Proof of Insurance. Certificates and endorsements must be submitted and approved by CITY prior to any work under this Agreement. CONTRACTOR understands that CITY will make no payments under this Agreement until the required certificates and endorsements have been approved by CITY. Page 10 of 15 IX. CORPORATE STATUS All corporate CONTRACTORS shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board and Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY. X. ASSIGNABILITY None of the duties of, or work to be performed by, CONTRACTOR under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relat~ to this Agreement to CITY. No subcontract or assignment shall terminate or alter the legal obligations of CONTRACTOR pursuant to this Agreement. XI. LAWS GOVERNING THIS AGREEMENT In its performance under this Agreement, CONTRACTOR shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement: 1. The Act and all applicable federal statutes, regulations, policies, procedures and directives, including but not limited to, 20 C.F.R. Parts 652 and 660 through 671. 2. All applicable State statutes, regulations, policies, procedures and directives; 3. All applicable CITY policies, procedures and directives; 4. All applicable local ordinances and requirements, including use permits and licensing; 5. Court orders applicable to its operation; and, 6. The terms and conditions of this Agreement. If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary. XII. EXCLUSIVITY AND AMENDMENT OF AGREEMENT This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the employment of CONTRACTOR by CITY, and contains all the covenants and agreements between the parties with respect to such employment. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not Page 11 of 15 embodied herein, and that no other agreement or amendment hereto shall be effective unless executed in writing and signed by both CITY and CONTRACTOR. XIII. FRAUD CONTRACTOR shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement. XIV. CONTINGENCY OF FUNDS CONTRACTOR acknowledges that approval of and funding for this Agreement is contingent upon State approval, and funds received or obligated from the State of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify CONTRACTOR. Within twenty (20) days of receipt of such notice, CONTRACTOR shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder. XV. TERMINATION This Agreement may be terminated by either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, CONTRACTOR may not terminate this Agreement if undue hardship will result to any participant. XVI. DISPUTES Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision to writing and mail or otherwise furnish a copy thereof to CONTRACTOR. The decision of the City shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from CONTRACTOR written request to appeal said decision. Procedures governing the appeal shall be prescribed by CITY and/or the State of California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, CONTRACTOR shall act in accordance with CITY's decision unless the dispute involves a change order. XVII. BREACH - SANCTIONS If, through any cause, CONTRACTOR violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR pursuant Page 12 of 15 to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report makes disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of CONTRACTOR's violation. For any such failures or violations, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as CONTRACTOR fulfills its obligations or remedies all violations of this agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice CONTRACTOR has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agreement by giving written notice to CONTRACTOR of such termination in accordance the notice provision in Paragraph xvm herein below. XVIII. NOTICES All notices, reports and correspondence between the parties hereto respecting this Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as follows: CITY: City of Santa Ana Manager, WIB Administrative Office 1000 Santa Ana Blvd., Suite 200 Santa Ana, CA 92701 telefacmilie (714) 565-2602 and, CLERK: Clerk of the City Council City of Santa gna 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa gna, CA 92702-1988 telefacsimile (714) 647-6956 CONTRACTOR: and The California Hispanic Commission on Alcohol & Drag Abuse, Inc 2101 Capitol Ave. Sacramento, CA 95816 (916) 443-5473 telefacsimile (916) 443-1732 The California Hispanic Commission on Alcohol & Drag Abuse, Inc 1905 N. College Santa Ana, CA 92706 (714) 479-0120 Page 13 of 15 XIX. MERGER This Agreement, together with the attachments hereto, expresses the total understanding of the parties. There are no oral understandings of the parties or terms and conditions other than as stated herein. XX. VALIDITY The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. XXI. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attomey's fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. Page 14 of 15 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above-written. CITY OF SANTA ANA, a municipal corporation of the State of Califomia ATTEST: "CITY" ~~ ~5 By: Patricia E. Healy Clerk of the Council David N. Ream City Manager APPROVED AS TO FORM: Joseph W. Fletcher City Attorney Lisa E. Storck Assistant City Attorney RECOMMENDED FOR APPROVAL: John ~?Reekstin,7~'7' Executive Director Comrhunity Development Agency The California Hispanic Commission on Alcohol and Drag Abuse, Inc. BY:~ Exec~/tive.~Xrector Fed. ~oe'ID#: 94-2301551 Page 15 of 15 EXHIBIT A FUERZ~kS UNIDAS: Providing Comprehensive Services To Out Of School Latino Youth Throu h the Youth Provider Network l.O. Executive Summary Both statewide and in the City of Santa Ana, County of Orange, Latino youth have the highest rate of dropout, the highest probability of Iow-wage employment, and the gre~f--arr-encounter-w~inal justice system. While suc~ ...~.applicable to all Latino youth, they are pa-h'ticularly des..criptive o~h~us of I..ow-./)~ n ome ,at no youth (a es to ? ho schoo -- ' I~.uil!.~e Iow-income,~___ ~__---------~t'atin° youth a?~~se youth may be.~cho~Ld~pouts, '~"~ther-.uaemployed~fi~/or employed at minimum wage or below. Approximately 100 percent of the so.ices offered will be directed toward out-of-school Latino youth who meet one or more of the eligibility criteria - basic literacy skills-deficient (below 8.0), school dropout; homeless, runaway, or foster child; pregnant or parenting; offender; has never held a job; is a court/agency referral; has a core GPA of less than 1.5; has been suspended five or more times; has been expelled; has a learning/developmental disability; and/or is monolingual. The proposed comprehensive six-month program with a 12-month follow-up will directly address several of the WIA elements - tutorin(~, leadership developme~, supportive services, adult mentoring, follow-up services, and comprehensive gumance and counseling, including ATOD counseling. However, a system of active referrals will be used to link participants with alternative secondary schools services, summer employment, paid and unpaid work/e~ce, and o~tional s~,sl'~raining.~ a consequence of the participatio/n/of out-of-scho..~_-a~ino yo/~th ag(~s 19~is intensive Monday through Sa.tu/rday, 8:00 am ~o'7.'/30 pmJ~/hly structu"'~red program, the 70 percent or more of the youth shall have been placed in unsubsidized employment with an annual earnings gain of $2,580. Approximately 84 percent of the youth placed will remain employed for a minimum of six months or more, and approximately 50 CHCADA's Response to RFP# PY2002 Page 6 : percent of the participants will receive a training certificate from an industry and/or a recognized provider. The customer satisfaction outcomes will equal 70 percent or higher for both the youth and their employers. Approximately 60 youth will be served in two service cycles, 1.1. Main Purpose of the Program The purpose of Fuetzas Unidas is that of expanding the life opportunities for Iow- income, out-of-school youth in Santa Ana by simultaneously addressing the numerous risk factors that can prevent them from forming and maintaining a long-term relationship with the labor market. Through the use of comprehensive guidance and counseling, adult mentoring, supportive services, leadership development opportunities, tutoring, and employment readiness training, La Familia will renorm the youth regarding the labor market while simultaneously linking the youth to employment training. La Familia will also link 99 percent of the youth to jobs after the completion of their training. The accomplishments of the program will be directly measured by the degree to which each WIA goal is met. More specifically, La Familia's goal is that of ensuring that 70 percent or more of the youth are trained and placed in employment that pays $8.00 or more per hour by their completion of the six-month program, with a one-year follow- up. However, the adult mentoring component will last for one year. The ratio of adult interaction to WlA participants for the structured workshops will be one (1) adult to every 15 youth. The mentoring program will have a ratio of two adults to four youth. The WIA participant will have adult interaction with La Familia's staff at least six times per week. Interaction with mentors will occur at least twice per month. !.2. Goals/Objectives and Performance Levels Figure 1 below provides expanded performance goals for this program. It also includes process objectives for each of the identified outcomes. Figure 1: Goals and Objectives The following employment-related goals and objectives will be achieved: I Overall Goal: To retain 60 or more Iow-income, out-of-school youth through the entire training program and place 99% of these youth in jobs that pay $8.00 per hour or higher and/or in a fulltime college program. Outcome Objective #I: To recruit, assess, and place 60 unemployed youth over the period of one year. CHCADA's Response to RFP# PY2002 Page 7 Figure 1: Goals and Objectives Process Objective 1: Strengthen linkages with the Youth Provider Network by referring the participants to other partners for services; Process Objective 2: Create marketing materials about the program and distribute them in areas that are centers of population for out-of-school Latin# youth; Process Objective 3: Work closely with parents to recruit the unemployed children into the program; Process Objective 4: Refer approximately 90% of unemployed parents of the youth to other training programs; and Process Objective 5: Ensure that approximately 200 youth are recruited in order to retain 60 eligible youth. Outcome Objective 02: Place approximately 80% of youth who complete the program into jobs that pay $8.00 per hour or more. ~- Process Objective 1: Utilize a full-time job development counselor to create a continuous flow of work opportunities 100% of the time; ~- Process Objective 2: Add at least ten employers as secondary partners in this effort; and Y Process Objective 3: Market and educate at least 50 new employers in order to increase their receptivity to hiring young, inexperienced, iow-income youth. Outcome Objective #3: Ensure that at least 80% of youth placed retain their jobs for six months or more. % Process Objective 1: Provide job retention counseling to 100% of the youth placed in jobs; and ~- Process Objective 2: Assist 90% or more of the youth to enroll in educational programs and work- related courses. Outcome Objective #4: Approximately 30% of the youth will experience a wage gain of 60% or more from program beginning to program completion. ~' Process Objective 1: Approximately 30% of the negotiated wages will include performance-related increases; and ~' Process Objective 2: Approximately 90% of the youth will be trained to deliver high performance services so that the probability of wage gain is elevated. Outcome Objective #5: Approximately 70% of youth who did not graduate from high school will be enrolled ~in a GED program. Outcome Objective 06: Approximately 30% of youth with a high school diploma will enroll in a program o~ higher education. As mentioned, approximately 60 youth will be served per year through this program. The specific WIA program elements that La Familia will offer have been summarized in Figure 2 below. Figure 2: WIA Program Elements that La Familia Will Offer · Comprehensive Guidance and Counseling - All participants will complete an intensive assessment of psychological and social functioning. Based upon this assessment, each youth will be provided general counseling, life work counseling, occupational counseling, and, as required, mental health and/or substance abuse counseling. · Adult Mentoring - The risks that characterize the participants in this program will be many. Some of the target group will already be parents. Others may engage in at-risk sexual behaviors while still others may be members of gangs. One strategy that simultaneously reduces risk in multiple areas is mentoring. However, CHCADA will apply a unique small group reentering model that consists of one adult male and one adult female and four out-of-school youth. This extended family model is highly effective with CHCADA's Response to RFP# PY2002 Page 8 Figure 2: WIA Program Elements that La Familia Will Offer Latinos. · Leadership Development Opportunities - The youth will participate in a common community subprogram as a part of the leadership development component. In addition to the inclusion of leadership skills in the workshops that will be offered, CHCADA will also utilize youth as part of our outreach team and as part of the prevention teams in other Orange County programs. · Tutoring - Lileracy and mathematics skills are critical to our target group. Similar differentials exist in terms of mathematics skills. Thus, one of the workshops offered will involve tutorials in literacy and mathematics. The parents of the youth will also be referred to the adult literacy programs offered by other providers. · Supportive Services - CHCADA will provide a broad range of supportive services so that each youth's chance of programmatic success is enhanced. Child care, transportation, health care referrals end support in other basic need areas will be made available through the services of a ful[time c~se manager. · Follow-up Services - An intensive follow-up program will be offered after the completion of the initial six months. The Phase I follow-up period will include weekly attendance at group meetings where day-to- day job occurrences can be discussed. At the end of the first six-month period, monthly sessions will be held. The follow-up will also include weekly telephone interviews with employers for the first month and monthly follow-up with employer for the next six months. · Work Readiness Activities - Every activity offered will be focused upon the development of work readiness skills. · Referrals to Other Network Providers and One-Stops for Job Training - Both in Santa Ana and nationwide, One-Stops tend to be under-subscribed. A critical service that will be provided is that of bringing the youth into a relationship with the short-term job training programs and apprenticeships available through One-Stops. · Job Development and Placement - A primary service that will be offered is the identification of employers who will participate in this program. A fulltime Job Developer will offer these services. While all youth will participate in the core services offered given the intensity of need among Iow*income, Latino, out-of-school youth in this age group, services will be customized to meet the unique needs of each youth. In order to address individual needs, an intensive screening and assessment will take place. The tools listed in Figure 3 below will be used. Figure 3: Assessment Areas Screening for Substance Use and General Functioning · Youth Addiction Severity Index Screening for Literacy and Math Skills *[,~enlal Health Screening Occupational Interests CHCADA's Response to RFP# PY2002 Page 9 Occupational Skills · Skillcheck Other Figure 3: Assessment Areas ~Arrdntensive~l:~agr~of recruitment will take place. ~nqage in_ extensive outreach activities.~ Currently, outreach services are ~~hrough three strateg~ic----appr°~°ur contracts with local institutions including juvenile courts, probation departments, church youth groups, and family preservation projects serve as a primary source of youth clients. Second, we use trained youth outreach workers to introduce the services to the community, stimulate their interest, and encourage individuals in need of our services to participate. Third, we encourage walk-ins by directing our outreach workers to distribute carefully designed printed materials at shopping malls, parks, recreational areas, and other places where youth tend to congregate. Brochures, posters, and buttons will also disseminated at these locations. Because our selected outreach workers are intimately familiar with the demographics of the targeted community, the existing agencies that serve youth, and the social world of the community, CHCADA's outreach workers are in an optimal position to conduct grassroots outreach efforts for this program as well. While we utilize print materials and mailings to youth-based organizations, our outreach workers also schedule appointments directly with school officials, heads of youth service CBOs, etc. and utilize person-to-person and group sessions to arrange referrals to our programs. According to several reports, these measures are among the most effective methods of delivering outreach services to the community youth.~ > Direct Mailings - CHCADA has a database of other service providers, faith institutions, schools, and other community organizations. We will send out direct mailings to these organizations. > Special Print Materials - Special print materials will be designed to inform the youth and their parents/guardians about the program. We will also make these materials available to schools, youth programs, and other providers who serve youth. Friedman, Alfred S. ct al., 1985, op.cit. CHCADA's Response to RFP# PY2002 Page 10 Figure 4 below summarized specific strategies that will be included as part of the generalized outreach effort. Figure 4: Outreach Strate~iies DIRECT OUTREACH WILL INCLUDE: Visits to parks, laundromats, markets, mini-malls, street comers and other places frequented by youth in the targeted service areas; Literature produced in English and Spanish will be distributed to families informing them about our services and/or inviting them to participate in informal focus groups about their lifestyles; and During visits to our sites, youth and adults will gather for group discussions and workshops that offer an opportunity for "word-of-mouth: outreach about our program. OUR COMPREHENSIVE OUTREACH CAMPAIGN WILL CONSIST OF: Marketing to youth in the County of Orange - We will develop colorful flyers informing youth of the services provided by CHCADA. These flyers will be sent home with youth from the schools in the area; Marketing to adults and parents in order to excite an interest among the potential participants about the numerous activities - In order to accomplish this task, the Project Director may arrange to speak at convocations. Whenever possible, a "celebrity" artist, i.e., actor, musician, dancer, visual artist, etc. will accompany the Project Director; and Marketing to youth and their families in the community in order to ensure participation - Public service announcements, telephone outreach to parents, and print media are used to accomplish this marketing objective. OUTREACH SUPPORT PROVIDED BY COMMUNITY-BASED ORGANIZATIONS (CBO) AND OTHER LOCAL INSTITUTIONS WILL iNCLUDE: · Low-income housing-related CBOs, which oftentimes serve as unofficial hubs for other groups; · CBOs operating programs that bring them in direct contact with youth will be contacted to determine their willingness to post flyers, placards, and/or distribute materials about our efforts; and · Faith institutions that may allow some of their members to serve as volunteers and participants in outreach efforts. Through the above plan, a successful outreach effort will be sustained and strengthened. Additionally, the described activities will begin to generate a word-of- mouth discussion about the services that will be available through this program. However, CHCADA expects this aspect of the campaign to generate a Iow "yield" relative to youth who call and/or apply at a site for services. In this regard, CHCADA will launch a specialized campaign that will be designed to be highly effective in meeting the needs of youth who have never before received our services. This outreach strategy will consist of several components. Outreach to Social Services and Other Public Agencies - CHCADA currently conducts outreach to Social Services and other public agencies. CHCADA's outreach staff will meet with key personnel from these agencies in order to increase the number of ybuth referrals to our program. CHCADA's Response to RFP# PY2002 Page Outreach to Substance Abuse and Mental Health Treatment Programs -CHCADA will develop a brochure, posters and fliers, a database of substance abuse treatment and mental health programs in the targeted areas and conduct an intensive mail and e-mail outreach campaign to these programs. Through the above component, CHCADA's outreach goals will be met. The services that will be offered will meet WIA performance standards by providing the level of direction of psychosocial support that out-of-school youth need to reach the "breakthrough" point that will allow them to alter the course of their lives. CHCADA will, through the services offered, provide a platform that is facilitative to goal achievement. The entire program will be highly ritualized. Youth accepted into each class of 30 will participate in a formal ceremony at which they sign a Pledge to alter the course of their lives. At the completion of the first six months and at least six months of the one- year follow-up period, youth will formally graduate and receive a certificate of completion. They will also receive certificates from the training programs to which they are referred. C,~¢,t~'~r~us improvement will be assured through several processes. The Project Director will meet weekly with the counselors to determine the status of their work, problems encountered, solutions to any issues, and anticipated work schedules for the coming week. A general overview of future requirements will also be discussed. The goals of these reviews will be to ensure that performance standards are achieved, ensure that. the client and employer satisfaction is high, to inform the Project Director of the overall task status, and provide a problem-solving forum. There will be a standard agenda that covers all key areas. CHCADA will also conduct a quarterly internal program review with the program staff. This review will involve the Project Director preparing a project overview briefing for senior management. Key personnel will also be invited to participate. The Project Director will prepare a program review, highlighting current and future work efforts, staffing, technical issues, near and long-term events. A major component of these quarterly reviews will be to perform a total quality assurance assessment of the program. CHCADA's Senior Management will develop recommendations for improving the overall quality and efficiency of the project. A free exchange of ideas and constructive evaluation by all team members will be encouraged. CHCADA's Response to RFP# PY2002 Page 12 CHCADA has found that these periodic reviews build trust and a cooperative spirit among all personnel and can ensure efficiency and avoid duplicative effort. All evaluative research and input on each client will be kept in their files. !.3. Program Description The schedule of services that CHCADA will offer to the youth as a part of the Youth Service Provider Network will be designed to synergistically address the interactive needs of the participants. Thus, while each of the WIA elements identified have been included, they have been integrated into a holistic program that can, over a period of six months, address the full range of factors that serve as barriers to Iow- income, Latino out-of-school youth obtaining and maintaining employment that pays a "living wage." Utilizing best practices from a range of fields, CHCADA has designed a program that is inclusive of services to address risk factors that directly and/or indirectly affect the levels of out-of-school youth. For example, the design of the program includes counseling support in order to strengthen the youth's resilience in key areas. Likewise, becausec_~ned o~ relationships often correspond with dysfunctional behavior, the program also include~s trainings for the youth's parents. Because the level of stress experienced~by the youth and subs~quently,~ vulnerability to socially dysfunctional behavior, can be reduced by addressing material. needs, case management support and referral services are mandatory under this programmatic design. Given the criticality of investment in human capital in the youth's ability to achieve economic independence, services that strengthen the youth's linkages to WIA training and/or traditional education are required. Given the positive outcomes that have occurred with at-risk youth through the application of one-on-one mentoring, this program design also includes mandatory mentoring as a mechanism for extending the support systems available to the youth. In order to diminish the involvement and/or reinvolvement of youth in the alternative and illegal economic system, the program design also mandates the provision of job preparation, career planning, and job retention skills both directly or through referrals to other providers in the youth network. CHCADA's Response to RFP~ PY2002 Page Given an emerging body of research that documents the effectiveness of faith-based social interventions, the program design also provides faith activities as an option to participating youth and their families. Because some participants will have unique needs that are associated with their foster care status, special services must be made available to assist these youth in transitioning from a camp into independent living. Finally, frequent meetings with parents will be provided as a follow-up to the parenting training. These meetings will reinforce the parents' role and responsibilities to their youth. CHCADA's proposed program, Fuetzas Unidas, includes all of the programmatic components outlined in the RFP application. Additionally, we will integrate into the core services several new elements based upon our experience in working with out-of-school youth. All of the above programmatic components have been tested and retested in CHCADA's other prevention/intervention programs with Iow-income, Latino youth. Task 1: Designate a Program Manager Preliminary to the process of service delivery will be the creation of an organizational structure that will facilitate service delivery. A Project Manager will be a key component of CHCADA's service delivery mechanisms. This full time CHCADA employee will perform duties and activities such as those summarized in Figure 5 below. Figure 5: Duties and Responsibilities of the Project Manager Under the direction of the Project Director, the Project Manager will: · Coordinate and schedule all services provided by CHCADA's staff; · Be physically present at each site when services are being provided; · Train CHCADA's staff regarding policies, procedures, and regulations at each site; · Participate in monthly meetings with CHCADA's Project Director; the WIA Youth Network and other key entities; · Meet with Youth Provider Network members on an as-needed basis; · Remain informed regarding all youth in the program; · Intake other youth in collaboration with other Network members; · Observe youth and make case notes based upon the observational data as part of the assessment process; CHCADA's Response to RFF~ PY2002 Page 14 · Provide input to CHCADA's service team regarding the service mix and intensity of services required by each youth; · Make logistical arrangements associated with the provision of services to youth by other Network members, i.e., transportation, service location, etc.; · Maintain inventories of materials and items needed for service delivery; · Serve as a counselor; and · Complete other duties as requested by CHCADA's Project Director, WIA, and/or the youth and his/her family. The Project Manager for this position will be Ms. Maureen K. Amaya. The Project Manager's qualifications include each item listed in Figure 6 below. Figure 6: Required Qualifications of Project Manager · :. An Associate's Degree in a Social Services area; · :- Two or more years in a youth program; · :. One or more years of experience with at-risk youth; · :- Two or more years of experience as a youth counselor; · :. Bilingual/Bicultural in English and Spanish; and · :. Skilled in the use of Microsoft EXCEL and/or another data mana~lement program. Task 2: Aid in the Collection, Maintenance, Storage, Retrieval, and Reporting of Applicable Data to WIA With the support of the entire counseling team, the Project Manager will also assume another important duty - that of serving as Data Management Coordinator for all participants who receive the WIA ten core services from CHCADA and/or other Youth Network members. In the role of Data Management Coordinator, the Project Manager will perform all duties and responsibilities listed in Figure 7 below. Figure 7: Data Management Duties of the Project Manager The Project Manager will also: · Ensure that CHCADA reserves copies of all files for all youth admitted to the program; · Complete all CHCADA Intake Forms for the participants and enter these into the juveniles' files; · Create document control numbers for each file and related alphanumerical coded control numbers for each document in each file; · Inventory youth files monthly to ensure completeness; · Maintain logs of all CHCADA staff visits service contacts; CHCADA's Response to RFP# PY2002 Page 15 · Create a record of all files and their documents in a Microsoft Access database and upload softcopy with attachments to CHCADA's file repository for the youth; · Recall and/or verify all outstanding hard copy files; · Maintain hard copy files for the participants arranged in alphanumeric sequence at CHCADA's administrative site for the program; · Eliminate or avoid duplicate control numbers; · Perform periodic audits to ensure the accuracy of each file relative to the softcopy repository; · Maintain distribution logs for all records retrieved; · Handle, store, protect and control documentation throughout the life cycle of the program; and · Other duties as assigned by the Project Director. Task 3: Collaborate With Youth Provider Network In addition to managing the files of participants, the Project Manager will maintain data on the number of participants, entry and exit date from the program, services received, problems encountered, problem resolution strategies, and on other areas. CHCADA will utilize data collection forms required by the Youth Provider Network and/or customized instruments designed by CHCADA. Task 4: Establish a Process that Ensures the Timely Submission of Case and Activity/Service Data from other Network Providers All internal CHCADA service providers will provide weekly data on the services and service units provided as a prerequisite to the receipt of paychecks. Services provided by other Network members will also be closely tracked. CHCADA's Counselor/Case Manager, with the support of the other staff, will schedule all service appointments. These appointments will be logged. We will then call the provider to confirm that the participant and/or his/her family kept the appointment. This information will be entered into a Service Data Form. Additionally, CHCADA will give multiple copies of the Service Data Form to all Network providers to whom the youth will be regularly referred. The form will be faxed to CHCADA's office each time youth and/or their family receive services. CHCADA's Response to RFP# PY2002 Page 16 : Task 5: Provide an Approved Monthly Report to the County that Describes and Summarizes CHCADA's Activities If the Youth Network provides an MIS form that will be used across service providers on this contract, CHCADA will comply with its use. If not, CHCADA will create an automated Activity Report for submission monthly with a brief narrative. The report will include all information listed in Figure 8 below. Figure 8: CHCADA's Monthly Report The monthly reports will cover all areas listed below: · Number of youth served; · Type and number of units of service provided to youth; · Type and number of units of service provided to the parents; · Case Management and referral activities completed on behalf of the youth; · Problems encountered and how resolved; and · Other data. Task 6: Implement Program As the service provider for this program, CHCADA will offer primary' group counseling, mentoring, tutoring, leadership development, support services, follow-up services, employment readiness support, and other services from our La Familia program in Orange County. Figure 9: Key Characteristics of the Proposed Program GENERAL CHARACTERISTICS: · CHCADA will schedule at least 300 minute-per-day for the youth to participate in a training program through the Youth Network and/or an educational program; · CHCADA will utilize unique pedagogics that nevertheless reflect the program's employment focus. For example, for some youth we may use an arts and drama focus, i.e., the youth may be asked to stage a psychodrama that highlights how to avoid gang involvement and/or prepare posters and artwork that reveals positive aspects of their family relationships. Likewise, youth may be asked to write a short story about the dangers of gang involvement. CHCADA will meet the counseling and leadership development requirements by providing two-hour group sessions/mini courses each day on key topics. Each group session/mini course will have no more than 15 participants. CHCADA's curriculum for the program will include thirteen (13) courses - ten (10) core courses and three (3) specialized courses that will have relevance for the selected youth. Figure 10 below lists the group counseling/mini courses that will be offered. CHCADA's Response to RFP/t PY2002 Page 17 Figure 10: Program Requirements -Group Counseling SessionsfMini Courses THE 10 GROUP COUNSELING ~ESSIONS/MINI COURSES ARE: · Fuerzas Unidas: A Program Overview · That Thing Called School: School Readiness and Vocational Needs · Interpersonal Skills: Improving Family Skills ~ Session for Youth (1 Hour) 9 Session for Youth and Their Parents (1 Hour) · Uncovering My History, Uncovering Myself'. Heritage, Cultural Diversity and Conflict Resolution · Saying NO! to Gangs: Avoiding Gang Involvement · Constructing a Behavioral Guidance System: Developing Needed Life Skills · 1 Need a Job!: Analyzing Your Marketing Offering and Job Preparation · Anger Management: Being Violence-Free · The Ball is in MY Court - And it's Going to Stay There!: Being Substance-Free · Your Personal Growth Plan SPECIALIZED GROUP COUNSELING SESSIONS/MINI COURSES · Parenting Skills for Teen Parents · The Meaning and Responsibility of Emancipation: Transitioning to Foster Care or Emancipation · Am I A Woman? Gender Specific Issues For Girls · To Be A Man: Gender Specific Issues For Boys In order to provide the above sessions/courses, CHCADA will utilize the site support listed in Figure 11 below. Figure l 1: CHCADA's Site Requirements CHCADA's site requirements will include: · Use of a space that can comfortably seat the 15 youth and which is small enough to promote dialogic sharing; · Available'audio/visual equipment for the films and videos; · Space for meeting with the youth for additional discussions and session follow-up; · Chalkboards; · Access to computers; and Other equipment and materials. In addition to the provision of service at La Familia, CHCADA will also offer community-based services to youth and their families at other community sites. The services that CHCADA will provide at these sites are listed in Figure 12 below. Figure 12: Other Services to be Provided at La Familia and/or Other Community Sites · Active Case Management in enrolling each participant into a community school and/or vocational program within 24 hours of their intake into the program; CHCADA's Response to RFP# PY2002 Page 18 Figure 12: Other Services to be Provided at La Familia and/or Other Community Sites · Monitoring school/vocational program attendance on a daily basis during the first four weeks after enrollment, bi-weekly during month two and weekly during month three; · Identifying academic tutoring as requested to address academic problems; · Promoting the involvement of the youth in work or play as a means of better integrating them into the workplace environment; · Encouraging parents to attend PTA meetings and other school activities; · Provide continuing career counseling to the youth, including follow-up counseling; · Providing substance abuse treatment/recovery and/or prevention activities for youth who require such services; · Within 48 hours of their intake, actively place youth in health programs, mental health program, literacy programs, etc., as needed; · Before and after program completion, actively assist the families of the youth in accessing other services as needed; · Within two days of intake, hold an orientation meeting that reiterates areas covered in the group counseling/mini courses with each youth; · Identify paired male/female adult mentors, train mentors, pair them with three to four youth, and hold two half-hour sessions per week per participant beginning within 48 hours of intake; · Provide job-readiness training onsite at La Familia and through referrals to appropriate One- Stops; · Provide job development support directly and through referrals to One-Stops; · Host collective faith-based activities at least three times over the 120-day program for youth and families who wish to participate; · Link youth who wish to participate with faith-based programs in their neighborhoods through direct contacts with the faith leaders; · Provide l~adership opportunities for youth; · Meet with families within the home environment at least four (4) times over the course of the program; · Link the families and mentors with low-cost recreation at least once a week; and · Complete other activities needed to fully engase the youth. In the next section we describe the methodologies that will be applied in the delivery of the full range of services offered. Task 7: Providing Group Workshops/Counseling Services The California Hispanic Commission on Alcohol and Drug Abuse, Inc. (CHCADA) currently has tested curriculum and course materials in each of the service areas CHCADA's Response to RFP~ PY2002 Page 19 outlined in the previous section. Additionally, through our extensive experience with Iow- income, at-risk youth, we have also developed workshop delivery methods that are highly effective with our target market. For example, CHCADA's counselors will follow guidelines such as those in Figure 13 below in delivering the group counseling/workshop sessions. Figure 13: Leading Group Counseling Sessions with At-Risk Youth · Utilize exercises to allow the youth to feel comfortable in the group; · Introduce an overall framework for the topic before opening the floor to discussion; · Ask questions during the conceptual overview as part of the engagement process; · Utilize vivid imagery and hard data in order to fome the youth to consider the costs of dysfunctional behavior and the importance of labor market participation; · Do not preach, or pass judgment, etc.; · Apply directive counseling; · Listen to the youth; · Move the discussion along a logical progression in small sequences so that by the end of the counseling sessions, the workshop's objectives can be achieved; and · Others. The above guidelines are illustrative and not exhaustive. The contents of the group sessions will, as mentioned, cover a broad range of topics. Each subsection below includes the proposed syllabus for each of the' proposed workshops. Core Course #1: The Fuerzas Unidas Program: An Overview ][. COURSE DESCRIPTION This introductory workshop will serve as an orientation for the youth to the WIA program. It will define the purpose of the program, goals and objectives, strategies, intake processes, and the program components. II. Course Objectives After completing this session, each participant will be able to: List four or more benefits that will accrue to themselves and their families from the receipt of services through Fuerzas Unidas; 4' Review printed materials on Fuerzas Unidas and summarize all services that they and their parents will receive; Identify anticipated barriers to their full participation; Articulate factors that led to theirjoblessness; Outline their fears and apprehensions regarding their future; Complete all input and additional assessments for their participation; and Provide a self-assessment of the support(s) needed. III. Course Orientation This first workshop will be highly interactive. The objective of CHCADA's staff will be that of generating excitement about the program. CHCADA's Response to RFP# PY2002 Page 20 Core Course #1: The Fuerzas Unidas Program: An Overview IV. Course Activities During the first half-hour, the youth will introduce themselves and describe key circumstances to their lives. The second two hours will be dedicated to Intake and Assessment. The last hour of the session will consist of a review of all printed materials about the program and its components. The session will culminate with a signed contract between the youth and CHCADA's Fuerzas Unidas staff. Core Course #2: That Thing Called Education - Education Readiness and Vocational Needs I. COURSE DESCRIPTION The youth in the program should have spent 30 to 35 of their waking hours each we~k in an educational institution. This course will be designed to inform the participants regarding the i specific role that education plays or can play in their lives. These units will be designed to encourage the youth to examine their interpersonal relationships with their education and to identify factors in the educational environment that may contribute to their problems. These sessions will also allow the youth to identify barriers within their environment that serve as impediments to their efforts to be productive. II. Course Objectives After completing this session, each participant will be able to: 4' Compare and contrast the differences in income and earnings of persons by educational level; Compare and contrast differences in marriage and divorce rates by educational level; 4' Compare and contrast differences in mortality and morbidity rates by educational level; Compare and contrast differences in rates of reported happiness and life satisfaction by educational level; List other differences in life outcomes by educational level; Extract from within themselves their "true" feelings about education; Identify and describe the experience within the educational environment that helped to shape these feelings; Describe what the youth feel about their future; Write a Personal Education Plan that outlines what their educational objectives are and how these will be achieved. 4' Collect applications and catalogs so that they can begin learning about the application process; and 4' Begun to disassociate education from their particular experiences at their school. III. Course Activities CHCADA will invite a Professor of Labor Economics or a Human Resources Manager to give a presentation to the participants on the benefits of investing in human capital. The objective of this activity is that of convincing the youth that independently of what they may think of school, education is an instrument of change, growth, and improvement. The activities in this segment must also emphasize that education is even more important to minorities than it is CHCADA's Response to RFP# PY2002 Page 21 Core Course #2: That Thing Called Education - Education Readiness and Vocational Needs to the majority population. Thus, we will invite some Latino and other minority speakers who have excelled in the world of higher education. In order to achieve the described objectives, we use the questions below to guide the discussion. Did you like school? Why or why not? How prevalent is/was drug use among students at your school? How prevalent is/was drag trafficking at your school? _ What percentage of your friends and associates from your school engaged in criminal behavior according to your best estimation? Did your teachers seem to truly care about you? Did the counselors at your school appear to truly care about you? Did you feel that the school officials favor some groups of students over other groups? What were your extracurricular activities? If you have none, why not? How many of you had an "A" average? A "B" average? A "C" average? A "D" or lower average? What coold have helped your academic performance? Do you feel that the Fuerzas Unidas Program is helpful? What are your educational goals? What are your career goals? How do you plan to achieve them? What can this program do to help you achieve these goals? The areas listed above will also be covered with the youth on an individualized basis. CHCADA will ensure that all participants are always treated like "royalty" so that their already-fragile self- esteem will be strengthened. Core Course #3: Interpersonal Skills: Improving Family Skills Ii COURSE DESCRIPTION Family interaction is a primary interpersonal relationship. And, indeed, the participant cannot truly advance his/her individual status without the application of therapeutic assistance to the whole of his/her family. The individual counseling time slots will be subdivided into individual family groups and individual sessions. This temporary structure will allow the counselor to more easily cover a subject that is broad in scope and simultaneously quickly carry thematic issues from Forum to Family Group to the participant. All family members have interacted with each other by using poor interpersonal skills from time to time. Parents have not always been there for their children and children have failed to meet parental expectations. Siblings have sometimes competed with each other rather than provide much needed support and understanding. The purpose of this course is that of allowing family members to point out to each other behaviors that have caused them pain. II. COURSE OBJECTEVES After completing this session, each participant will be able to: · Define family and describe the historic role that the family has played in Latino and other cultures: · Family as a source of socialization and acculturation; · Family as a source of companionship; CHCADA's Response to RFP# PY2002 Page 22 Core Course #3: Interpersonal Skills: Improving Family Skills · Family as a source of role modeling; · Family as a source of genetic predisposition; · Family as a social support system; and · Family as a source of material and economic support. · Identify the patterns of social interaction that prevail in the individual's families; · List the numerous ways in which their criminal behavior has affected the family; · ldentify specific enabling behavioral patterns that exist in their individual families; and · List how future social interactions with individual families can be augmented. III. COURSE ACTIVITIES Counselors may wish to invite several speakers who cover a large body of research-based conceptual information about family in general and family in Latino culture in particular. After the lecture, the Forum will be subdivided into the participants who are in the same Mentor/Mentee groups and their family members for the initial discussions. These group sessions will primarily involve reminiscence about happy family times. During the individualized family treatment sessions, critical family issues will be discussed. These will place a burden on the counselor to create an emotional, yet fact-based, experience that assists the re-knitting process and leads to the permanent adoption of cooperation and accommodation within the family unit. Core Course #4: Uncovering My History, Uncovering Myself: Heritage, Cultural Diversity and Conflict Resolution I. COURSE DESCRIPTION Youth are sometimes alienated from the labor market in response to numerous forces in the external environment. This module is designed to begin uncovering the external forces that adversely affect the participants. II. Course Objectives After completing this session, each participant ~vill be able to: · Describe how their racial/ethnicity affects their self-concept; · Outline h~w they feel others respond to them because of their ethnic heritage; · Synthesize any linkages between their criminal behavior and feelings and responses to their ethnicity; · List, discuss and summarize the lives often ethnic role models who overcame ethnic barriers and accomplished their life goals; · List key facts about the socioeconomic status of various Spanish-speaking subgroups in the United States; and · Other social interactions with individual families can be augmented. III. COURSE Ac'rIVITIES There is a popular adage that says "One must never criticize another until one has walked ten steps in the other's moccasins." This course and the corresponding activities are designed to better understand the rocky road trod and the nature of the moccasins worn by each Fuerzas I Unidas participant. It is important to use this session to allow the participants to begin CHCADA's Response to RFP# PY2002 Page 23 Core Course #4: Uncovering My History, Uncovering Myself: Heritage, Cultural Diversity and Conflict Resolution articulating their feelings because as they discuss their thoughts with the group, they will gain insight into themselves and how they perceive themselves as fitting into the broader society. However, it is important that the counselor not allow a "victim" framework to color the discussion. Emphasize choices, decision-making, and options as the directed discussion occurs. Consider using a role-play in which the youth present switch ethnicity so that they can begin to 3erceive themselves through others' eyes Core Course #5: Saying NO! to Gangs: Avoiding Gang Involvement I. COURSE DESCRIPTION For some youth in the program, the primary social support group may be a gang. This course is designed to support the youth in the process of extricating themselves from their gang affiliations so that they can enter into the labor market. II. COURSE OBJECTIVES After completing this session, each participant will be able to: r~ Describe the history and growth of"gangs" within the United States; [] Outline barriers encountered in attempting to separate themselves from their gang affiliations; [] Identify other support needed to fully "Say NO to Gangs;" and [] Assess the costs and benefits of continued affiliation with gangs. III. COURSE ACTIVITIES Activities will include a presentation by a member of the criminal justice system who has specialized expertise with gangs; a group discussion regarding problems associated with leaving gangs; individual counseling regarding gang affiliations; and a stratcgizing session with the youth and their family regarding the issues covered. Core Course #6: Constructing a Behavioral Guidance System: Developing Needed Life Skills I. COURSE DESCRIPTION These sessions involve working closely and tediously with the youth to prod them toward greater progress. This course is designed to introduce the participants to choice behavior and assist them in constructing their own behavioral guidance system. When one begins discussing a behavioral guidance system, the issue of decision-making inevitably arises. Resisting compulsion; remaining distant from friends and peers who continue to use demonstrate criminal behavior; and changing one's attitudes and behaviors towards friends and family, require that decisions be made. These units are designed to strengthen the participants' decision-making skills. II. COURSE OBJECTIVES After completing this session, each participant will be able to: CHCADA's Response to RFP# PY2002 Page 24 Core Course #6: Constructing a Behavioral Guidance System: Developing Needed Life Skills · Discuss how decision-making relates to a behavioral guidance system; Define the concept of decision-making; · Explain why a non-decision is a decision; · Discuss decision-making through default; Describe how research can support the decision-making process; · Compare and contrast high-involvement and low-involvement decision-making; and · Outline and discuss each step in the decision-making process. III. COURSE ACTIVITIES After establishing where decision-making skills fit into the larger program, the counselor may wish to cover each area in the objectives through a lecture. First, however, hold a guided discussion about the youth's decision-making process. As the final activity, create some alternative scenarios that require individual decision-making. Require each participant to go through each step that they used in order to make the decision. Core Course #7: INeed a Job!: Analyzing Your Marketing Offering and Job Preparation A Life Skills Approach to Finding and Keeping a Job I. COURSE DESCRIPTION The youth unemployment rate, even under conditions of prosperity, is always double the rate that prevails amongst adults. Additionally, for Latino and African American youth, the disparities are even greater. Thus, while an objective of the program is that of increasing employment among participants who are old enough for employment, Fuerzas Unidas staff are aware of the fact that such a goal will encounter difficulties. First, the lower-income urban neighborhoods in which the youth live may hold few opportunities for legitimate employment. Second, the youth themselves may have adopted behavioral styles that do not reflect those compatible with the overall labor market workplace culture. Third, the youth may be poorly equipped for employment relative to saleable skills. Fourth, as numerous economic studies continue to .document, an employment/wage differential that suggests the operation of discriminatory practices continues to exist. This unit is designed to teach the youth techniques that can support them in finding employment in spite of the existence of the described barriers. II. COURSE OBJECTIVES After completing this session, each participant will be able to: [] List at least six (6) factors that can adversely affect their search for part-time employment; [] Write a "We Can Overcome" Plan to outline how each factor will be addressed; [] Complete a skills audit in order to identify skills that can be used in a job search; [] Identify occupational areas that are compatible with their skills; [] Access employment opportunities through newspapers, employment agencies, word-of- mouth, and by using web sites; [] Write a cover letter for his/her application and resume; [] Complete a job application and/or create a resume; CHCADA's Response to RFP# PY2002 Page 25 : Core Course #7: I Need a Job*.: Analyzing Your Marketing Offering and Job Preparation A Life Skills Approach to Finding and Keeping a Job [] Role-play a telephone call to a prospective employer; [] Demonstrate knowledge of how to dress for an interview; [] Demonstrate interviewing techniques; and [] Be hired for a part-time job that pays minimum wage or better. III. COURSE ACTIVITIES A number of activities will be used to support this course. For example, an employer from CHCADA's Friends of the Youth will be invited to speak to the youth regarding what employees look for in an applicant. Additionally, occupational skill-testing will be conducted in order to discover jobs for which the youth qualify. Youth will also spend time reviewing and discussing job opportunities identified through the newspapers. The participants will also complete a newspaper and an electronic search for employment opportunities. Role-playing will be used to prepare the youth for interviews. Finally, each participant will go on a job interview or a "mock" interview and share the experience with the group. Youth will also report on their training programs. Core Course #8: Being Violent-Free: Anger Management I. COURSE DESCRIPTION "Anger" is defined as "an emotional state that varies in intensity from mild irritation to intense fury and rage." However, it is also a physiological state that can cause blood pressure to rise and adrenaline flow to heighten. One in five Americans has an anger management problem. In this course, we will explore the identification of types of anger and anger management techniques. II. COURSE OSJECTIVES The objective of this unit is to identify the signs of the onset of anger. Potentially volatile situations can be avoided by identification and behavior modification. IlL COURSE ACTIVITIES In this unit, participants will learn to identify situations that could lead to angry confrontation. They will answer questions such as those listed in the figure below to identify when angry feelings are most likely to occur. Characteristics of My An~er: · I was last angry when · I am always angry when · I seem to get angry most at · When I am angry, I · After I get angry I feel By answering the above questions, the participant can more easily identify situations in which they are most likely to become angry. Participants will also be asked to "draw" what they CHCADA's Response to RFI~ PY2002 Page 26 : Core Course #8: Being Violent-Free: Anger Management think anger looks like. Does it have a face? Shape? Specific color? Now that we have identified the kinds of anger, let us identify the signs of anger. There are many signs that either taken alone or with each other, can indicate that an angry episode is looming. Some of these signs are listed below. Signs of Anger · Head, stomach and backaches · Rapid speech · Screaming and Yelling · Sarcasm or criticism · Fantasies of revenge · Avoidance of others · Thoughts of drinking or using drugs · Isolation · Becoming violent · Compulsive behavior · Becoming silent or withdrawn · Becoming argumentative While there are a myriad of signs of anger, the signs listed above are the most common and could well indicate that anger is present or imminent. Core Course #9: Substance Abuse: The Abyss of Addiction - I am a Drug User, but the Ball is in My Court I. COURSE DESCRIPTION This is the course in which substance abuse counselors literally begin the drug treatment component in substance abuse programs. Before the youth can begin to "grow" toward recovery, his/her interpsychic attitudes about chemical use must be extricated. The youth must consciously and verbally acknowledge that he/she is in an abyss that can/will lead to self-destruction and that he/she wants to begin ascending from this abyss. This course session should be focused upon the youth's honestly and openly addressing whether there is a true desire for change. II. COURSE OBJ£CTIVES After completing this session, each participant will be able to: · Openly discuss their drug-using behavior; · Describe their own use stage; · Identify factors that correlate with their drug use; · List the antecedents of a specific incident of drug-using behavior; · Share how their drug use led to their assignment to the drug court; · Relate their drug use to their "crimes" III. COURSE ACTIVITIES The counselor will utilize directed counseling and facilitation skills to create an intense period of sharing. The objective of this loosely managed discussion is to allow the youth to begin to confront and analyze his/her behavior. Youth with dependencies will be referred to CHCADA's youth substance abuse treatment program. CHCADA's Response to RFP# PY2002 Page 27 Core Course #10: Your Personal Growth Plan: Developing Intra-personal Skills I. CouRse: DESCRIPTION One area of emotional growth that lags in at-risk youth is the area of intra-personal skills. Unemployed persons often anger quickly. They also exhibit impatience and other traits that reduce intra-personal effectiveness. This unit is designed to allow the youth to improve his/her relationship with himself or herself. II. COURSE OBJECTIVES After completing this session, each participant will be able to: o Assess and improve their degree of self-discipline; o Assess and improve their degree of self-control; o Engage in regular and continuing self-assessment; o Adopt and embrace the value of honesty; and o Elevate their ability to cope with stress. IIL COURSE ACTIVITIES This session will consist of all role-plays. Role-plays will be used to allow the youth to explore their intra-personal skills in each area listed in below. · SELF-DISCIPLINE - Self-discipline involves the applying of skills to get things done which need to be done and done in a timely manner. Get the youth to role-play a situation involving procrastination. Then teach them to write daily TO-DO lists. SELF-CONTROL - Self-control involves the youth's ability to personally manage different aspects of his/her life including language, dress, appearance, sexual behavior, and abstinence from criminal behavior. Self-control also references the youth's ability to display appropriate behavior in relationships. · SELF-ASSESSMENT - The youth must learn to introspect, identify their personal feelings in each situation, and learn to manage them. Self-assessment also involves the youth learning about their own personal talents and strengths, and verbally recognizing their weaknesses and mistakes. Only then can the youth define realistic goals and objectives. This unit will allow the youth to revisit their Asset and Liability plans from the unit on self-esteem and to begin to engage in self-assessment as a routine component of their lives. · HONESTY - Honesty is critical. The youth must be trained to be totally and brutally honest with themselves first and with others second. A workable activity that can be used is a board game such as Scruples. Coping with stress is so broad that it will be covered in the next unit. Again, this is a session that will include parents, siblings, and friends so that the youth's social circle is included. Task 8: Parenting Skills Development for Parents of the Youth Independently of family structure, parenting styles that are suppor[ive of the positive development of youth can be adopted. Dekovic and Janssens (1992) found that youth who were reared by parents who offer a controlled environment, engage in clear CHCADA's Response to RFP# PY2002 Page 28 : communications, provide nurturance, and guide their children into age-appropriate behavior, have better developmental outcomes than children reared using authoritarian or permissive parenting styles? Children reared by highly demanding parents who require instant obedience and utilize severe punishments may rear children with Iow self-esteem, an absence of confidence, and who are at risk of rebellion? In contrast, permissive or indifferent parents - parents who are not interested in their children's life, disproportionately rear children who are impulsive, aggressive, and less than responsible.4 Such youth also display Iow self-reliance, Iow self-control and Iow maturity.5 Parents who are characterized by Iow income, migrant status, and other special characteristics also experience unique child-rearing problems. In this regard, CHCADA will provide parenting skills training for the parents of youth participating in Fue/~as Unidas. The curriculum that will be used for this course is the highly regarded Parenting Skills Workshop Series.6 Figure 14 below summarize~ some of the topics that will be covered in this curriculum. Figure 14: Sample Topics to be Covered in the Parenting Skills Classes Five Core Skills that are taught through this curriculum are: Encouragement - Fosters self-esteem and builds trust between parent and child; Can-Do - A guidance technique that teaches parents to teach children ~vhat types of~ behaviors are acceptable; Choices - Builds on these skills by encouraging parents and youth to work together to solve problems and make decisions; 4) Self Control - An anger management skill for adults; and 5) Res~ectine Feelings - An empathy building skill. These skills become routine through the structured leadership process. As mentioned, CHCADA has several sites in the targeted service area. The Parenting Skills Development workshop will include 15 sets of parents and/or guardians per session. Classes will meet for 1-1/2 hours once per week for 12 weeks. CHCADA will also provide each administrative service listed in Figure 15 below. -' Dekovic, M. & Janssens, J., Parents' Child-Rearing Style and Child's Sociometric Status. Developmental ~, 28, pp. 925-932, 1992. Baumrind, D., Familial Antecedents of Social Competence in Middle Childhood, unpublished manuscript, 1986. 4 Santrock, J. and Yussen, S., Child Development, Dubuque, IA, Wm. C. Brom, 1992. 5 ibid 6 Wilkins, S.E., Robin, E.P, and Porter, N.B, Parenting Skills Workshop Series, Innovations in Community and Rural Development, Cornell Community and Rural Development Institute, December 1995. CHCADA's Response to RFP# PY2002 Page 29 : Figure 15: Administrative Tasks Associated with the Parenting Skills Training. CHCADA will: · Case manage the services provided to the youth and coordinate them with those provided to the parent; · Assess overall needs of each family after the first parenting workshop and ensure that the parents receive case management support and referrals; · Maintain documentation of parental participation in not only the parenting class but in case management as well; · Provide to the Network a written assessment not only of the parent's progress in improving parental skills, but of the overall familial network as a social support to the youth with recommendations for remediation strategies; · Provide a "Graduation" ceremony for parents completing the parenting training at which time parents will receive a copy of the Certificate of Completion; · Utilize the "graduation" as an opportunity to formally and ceremonially prepare parer~ts to support their youth; and · Schedule workshops, work with the Network, counselors, mentors, etc. in preparing parents to support youth. Task 9: Provide Mentoring and Other Services Most youth will complete the program and reenter the precise social-economic environment that initially served as an incubator for their dysfunctional behavior. Thus, initiatives that create cognitive change are needed so that the youth, confronted with choice, will alter the direction of their decision-making and their behavior. The mentorship program will be designed to achieve such an outcome. However, the youth and their families will need support in negotiating relationships with the labor market and other institutions so that needed services can be accessed. Last, the youth will be monitored and guided along a new behavioral trajectory. In order to facilitate these outcomes, the services in the subsections below will be provided. 9.1. Provide Services as Developed in Each Youth's Case Plan CHCADA will complete a comprehensive assessment of the youth's mental, emotional, social, health, academic, and other needs. Utilizing structured assessment tools, interviews with the youth's family and schools, observational data gathered by the counselors, and self-reported information, CHCADA's staff will provide a Case Plan. This plan will serve as a roadmap to the provision of customized services to the youth. CHCADA's Project Director, Project Manager, the youth's assigned Counselor, the youth's Mentor, the Counselor/Case Manager, and the Counselor/Job Developer will CHCADA's Response to RFP# PY2002 Page 30 hold periodic meetings to review the Case Plan for all youth assigned to Fuerzas Unidas. While the entire team will support each case, a Counselor will be assigned to the youth based upon the youth's needs. For example, youth with strong job development needs will be assigned to the Counselor/Job Developer. Youth with a multiplicity of case management needs will be assigned to the Counselor/Case Manager. Youth with pressing mental health needs will be assigned to the Project Director/Therapist. Because the entire team will provide onsite group counseling services, CHCADA's continuity requirements will be met. However, all of CHCADA's counseling team will review the Case Plan and make recommendations regarding the customization of services to respond to the identified needs. These meetings will be held once weekly throughout the course of the program. During the initial meeting, however, appropriate service providers will be discussed and selected based upon the youth's needs. The counselor will meet each selected service provider and make arrangements for the youth's inclusion in the selected program of services. Regular verbal and written feedback will be provided to the counselor regarding the youth. 9.2. Provide Services as Developed in the Case Plan In spite of the emphasis upon skills rather than education triggered by the technological revolution, education remains the primary engine and conduit for economic advancement. Thus, immediately reconnecting the youth to an educational institution as well as to training will be a primary service that each counselor will complete. However, CHCADA is also aware of the high incidence of the working poor that characterizes the families of a number of the youth who will participate in this program. Observing the experiences of their parents can lead the youth to lose confidence in the ability of mainstream economic institutions to address their material needs. Thus, whether enrolling the youth into a community school and/or a vocational program, the Counselor will meet with each youth on a regular basis. Then, using occupational projections from the Department of Labor, they will assist the youth in selecting potential careers in occupational areas that can, even during periods of economic decline, ultimately provide them with an above-poverty lifestyle. The Counselor will also go to a school or employer with the youth and make all arrangements for the youth's enrollment and/or hiring. Through this advanced planning, CHCADA's Response to RFP# PY2002 Page 31 the youth will, within 24 hours of intake, be enrolled in an appropriately selected educational institution and/or training program and will begin the pursuit of an appropriate career. Because the first day on the job or back in school can be a defining moment for the youth, the Counselor will schedule a meeting with the youth immediately after the day has ended. The Counselor, in a one-on-one counseling session, will seek to determine the youth's affective and experiential responses to the very important first day. After the meeting with the youth, the Counselor will also hold an in-home meeting with the youth's family. CHCADA will also, through the youth prevention network, attempt to identify at least two cross-age mentors so that the youth will not feel awkward and/or excluded. CHCADA will also, through volunteers, ensure that each youth has a work wardrobe that is clean, neat and current so that they will not be subjected to the ridicule of their peers. CHCADA shall have also held a meeting with each of the youth's employers to encourage them to adopt a welcoming attitude toward all Fuetzas Unidas participants. The Counselor will meet with the youth who become employed at least once more during the first week of their release. However, contact will be made by phone on every single day during this period. Contact will also be made with the youth's employers by phone at least weekly during the 120-day program. However, during the first two weeks after the youth's entry into the labor market or school, CHCADA will work diligently to ensure that the participant "catches up" vocationally or academically, does not "fall behind," and has access to support when problems emerge. 9.3. Support and Assist the Youth's Access to Referral Services Within seven (7) days of contract award, CHCADA's staff will update its database of Network providers who offer youth-specific services in the Santa Ana area. CHCADA's case management referral database will then be used to download youth- based providers by type of services offered and location. As is always true, CHCADA does not add new providers to our referral database without completing not only a review of their written literature, but a site visit as well. Our provider database will allow us to match youth with the health, mental health, literacy, anger management, gang CHCADA's Response to RFP# PY2002 Page 32 intervention, and/or other services needed by type of program, geographic area, age, and culture-based factors. The identification of service providers will begin upon receipt of the Case Plan. Within 48 hours of the youth's intake, the youth will be "enrolled" in a training program and/or school. 9.4. Meet Individually with Each Youth to Provide Mentoring, Guidance, and Advocacy Whether the mentoring relationship occurs through natural or planned processes, sustained interactions through youth of all ethnicities and committed adults can create positive and enduring results.7 Recent data from an evaluation of the nationwide personal development reentering programs operated by Big Brothers/Big Sisters document astounding outcomes. Youth who participated in a sustained reentering relationship were 46 percent less likely to use illicit substances, 53 percent less likely to have unauthorized absences from school, and 27 percent less likely to consume alcohol than their similarly-positioned peers who were unmentored. Still another study of the outcomes associated with mentoring among Big Sisters of Central Indiana indicates that 160 of 200 reentered juvenile offenders did not experience another arrest within the timeframe of the study.8 Similarly, a study of the Baltimore reentering effort, PROJECT RAISE, discovered that a continuous and intensive mentoring effort can increase school attendance and improve grades in English.9 Other studies have found that youth reentered over a long-term period: · Experience heightened life goals and expectations; · Become more interested in completing high school and, in some cases, going to college; · Are less prone toward violent behavior; · Report feelings of increased confidence; · Demonstrate augmented personal skills; 7 Flaxman, E. and C. Ascher, Mentoring in Action. New York Institute for Urban and Minority Education, Teachers College, Columbia University, 1997. ~ Flaxman, E., Evaluating Mentoring Programs. New York Institute for Urban and Minority Education, Teachers College; Columbia University, 1992. 9 McPartland, James M. and Saundra M. Nettles, "Using Community Adults as Advocates on Mentors for At-Risk Middle School Students. A Two-Year Evaluation of Project Raise," American Journal of Education, 1991, 99(4), pp.568-86. CHCADA's Response to RFP# PY2002 Page 33 · Are less likely to engage in early sexual activity and/or to become pregnant; and · Experience improved human relations skills when interacting with adults as well as their peers. Thus, researchers have confirmed what parents and grandparents have instinctively known: children, youth, and young adults require guidance, emotional and social support, and general assistance in gaining the life skills needed for survival. Given the above discussion, it can be seen that the mentoring component is one of the most important aspects of this program. As mentioned, CHCADA will schedule the first Counselor/Mentor/Mentee meeting with the youth within 24 hours of intake. While the minimum number of sessions is two per month mentors will be instructed to meet with the youth additional hours during the first two weeks after intake since these are the most critical in the transition process. 9.5. Support and Assist the Youth with Job Preparation, Career Planning, Job Placement and Job Retention Skills CHCADA's Counselor/Job Developer and the Counselor/Case Manager will work together in ensuring that all youth access employment and training through the appropriately located One-Stops. 9.6. Assist in Creating Linkages to Faith-Based Organizations CHCADA will, for families interested in faith services, directly introduce the youth and their families to the faith leaders and ensure that they are welcomed by the members of each referred institution. We will particularly make referrals to faith-based institutions that also offer supportive social services including additional family counseling. 9.7. Assist Foster Youth in Going into the Independent Living and Emancipation Programs Foster youth are disproportionately represented among out-of-school youth. These youth have higher rates of teen pregnancies, a higher prevalence and incidence of substance abuse, and are generally at greater risk than their colleagues who live with one or both parents. However, cognizant of such social realities, a range of services CHCADA's Response to RFP# PY2002 Page 34 : unique to the needs of this target group is available. CHCADA will include specialized case management/referral services for these youth. 9.8. Meet with Families in Their Homes to Support Setting Limits, Providing Adequate Supervision, Etc. The Parenting Skills workshops offered before release from the camps alone are insufficient to alter the parenting behavior of the children's parents and/or guardians. Thus, CHCADA's counselors will meet with the parent of their assigned mentee on a monthly basis to review progress in altering parenting styles, identify ongoing problems with the youth and offer input relative to the management of these problems, and to discuss the overall progress of the youth. As required, at least four (4) in-home meetings will occur with the parents of each youth. As previously mentioned, CHCADA will also schedule four (4) group sessions with the younger and older siblings of the youth. Finally, CHCADA's staff will maintain attendance books/sign-in sheets on all of the above activities. Copies of these documents will be forwarded to the Network. At the conclusion of the program, a narrative report will be forwarded to the County of Orange that documents the youth and his/her family's participation in all required and non- required programmatic components, assesses the youth's progress relative to the Case Plan, and makes recommendations regarding additional interventions. Again, at the end of the program, a formal graduation ceremony will be scheduled and Certificates of Completion/Attendance will be awarded. 1.4. Staffing Plan CHCADA has designed a highly efficient staffing plan to support this contract. This plan is summarized in Figure 16 below. Figure 16: Staffing Plan Project Director - A Master's-level Project Director will oversee this Project. Approximately 10 percent of the Project Director's time will be directed toward this project. Project Manager/Counselor - Responsibility for day-to-day project activities will be assigned to a 100 percent Project Manager/Counselor. CHCADA's Response to RFP# PY2002 Page 35 EXHIBIT B STATEMENT OF WORK Scope of Work. City hereby engages contractor as an independent contractor to perform the following described work, and contractor hereby agrees to perform said work upon the terms and conditions here-in-after set forth. A. Specifically, contractor shall perform the following services: Contractor shall assess each participant using a standardized assessment tool within thirty (30) days of enrollment. If assessment supports a Basic Skills deficiency, reading and math must be the first service to be delivered to participant. Contractor shall identify through prescribed assessment which of the ten elements as noted below will be prescribed for each participant. Chosen elements will be noted in each participant's Individual Service Strategy (ISS). Services needed but not provided by Contractor must be coordinated with the Service Navigator and other youth partners. The ten elements are: Tutoring, study skills and instruction leading to completion of secondary school, including dropout prevention strategies. Alternative secondary school services, as appropriate. Summer employment opportunities directly linked to academic and occupational learning. Paid and unpaid work experiences including OJT, job shadowing and internships as appropriate. Occupational skills training as appropriate. Leadership development opportunities, which may include community service and peer-centered activities encouraging responsibility and other positive social behaviors during non- school hours as appropriate. Supportive services Adult mentoring for the period of participation and subsequent period, for a total of not less than 12 months. Follow-up services for not less than 12 months after the completion of participation. Comprehensive guidance and counseling, which may include pregnancy prevention, drug and alcohol abuse, counseling and referrals, as appropriate. Contractor shall establish at least one goal for each participant as related to the elements identified in their ISS. If the participant is deficient in basic reading and/or math skills, one primary goal must be for basic skills and must be the first service provided. Goals are to be based on appropriate age standards and entered in participant's ISS. Contractor shall provide an enrollment orientation for each participant which at the minimum includes the following information: Program goals and objectives Length of program period Complaint handling procedures Available supportive services Anticipated exit date Hands-on orientation at the Santa Aha WORK Center Participant orientation shall be documented and placed in participant's file. An orientation of the Santa Aha WlOIR/K Center will also be provided. Contractor shall provide participant services in accordance with the program schedule and curriculum attached hereto as the program narrative (Exhibit A). Neither the program schedule nor curriculum may be altered in any way during the term of this agreement, without prior written approval given to contractor by the Santa Ana Workforce Investment Board 0NIB). Contractor shall maintain daily, weekly, and monthly classroom and internship training time and attendance records for alt participants. Copies of attendance records shall be placed in participant's file upon completion of program. Contractor shall maintain individualized counseling records and shall make these records available for review and inspection upon request by City staff. All such records shall remain otherwise confidential and shall be kept in a form approved by City. Contractor shall maintain and share with other Youth partners the Individual Service Strategy (ISS) for each participant from time of enrollment through and including twelve (12) months after he/she is exited from the program. Full completion of the program and its elements shall be defined as and determined by individual participant attainment of the learning objectives and demonstrated achievement of the standards for evaluation listed in the training curriculum verified and approved by the Santa Aha WIB. 10. Contractor shall provide each participant who attains full completion of the program with a certificate of completion. Such certificate shall serve as contractor's assurance to the City that the recipient of said certificate has satisfied the conditions of full completion as set forth in conditions identified in paragraph 5 above. 11. Contractor shall, upon request by City or in accordance with schedules and/or procedures stipulated by City staff at the outset of the program, transmit to City reports and/or forms containing all appropriate data and any other pertinent information available on each participant and program operations in general. 12. Contractor shall report on progress of program to Youth Council on a regular basis as determined by contractor and City staff. 13. Contractor shall follow and abide by the proposal submitted and approved by the Santa Aha Workforce Investment Board. Any changes to the proposal must be submitted in writing to the Santa Ana WlB for consideration. Exhibit C COMPLAINT HANDLING UNDER THE WORKFORCE INVESTMENT ACT SANTA ANA WIA Santa Ana Local Workforce Investment Area July 1, 2001 Table of Contents I, Information Regarding Complaints ............................................................................................ 2 A. Nondiscrimination and Equal Opportunity Complaints .......................................................... 2 1. Policy Statement ................................................................................................................ 2 2. Civil Rights ......................................................................................................................... 3 3. Nondiscrimination Laws underWlA ........................................................................ J .......... 4 4. How to File Your Complaint ............................................................................................... 5 B. Criminal Complaints .............................................................................................................. 6 II. General Procedures for Handling Non-Criminal Violations of the Act ....................................... 6 III. Procedures for Handling Complaints at the SDA Level ............................................................. 8 IV. Procedures for Handling Complaints at the State Level .......................................................... 13 V. Procedures for Handling Discrimination Complaints by Participants ....................................... 15 VI. Procedures for Handling Handicap Complaints by Participants .............................................. 16 GLOSSARY OF WlA TERMS ........................................................................................................ 18 Information Regarding Complaints A. Nondiscrimination and Equal Opportunity Complaints 1. Policy Statement In carrying out the purpose of the Workforce Investment Act (WIA), the City of Santa Aha Local Workforce Investment Area (LWIA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment. In implementing WIA, all contractors in the Santa Aha LWIA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to: · Title VI of the Civil Rights Act of 1964 · Title VII of the Civil Rights Act of 1964 · The Age Discrimination Act of 1975, as amended · Section 503 of the Rehabilitation Act of 1973 · Section 504 of the Rehabilitation Act of 1973 · Title IX of the Education Amendments of 1972 · Section 188 of the Workforce Investment Act of 1998 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIA funded program because of race, color, religion, sex, national origin, age, handicap, or political affiliation or belief. Participation in programs and activities financially assisted in whole or in part under WIA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States. No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing, or any other activity related to the administration of WIA. 2 Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana Local Workforce Investment Area. Equal opportunity and non-discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program. Patricia Nunn, Executive Director Santa Ana Local Workforce Investment Area Civil Rights No one applying for or enrolled in the Workforce investment Act (WlA). Programs may be discriminated against because of race, color, creed, handicap, national origin, sex, age, political affiliation, or beliefs. This means that - for any of the characteristics listed above: You may not be denied the opportunity to enroll in WlA. No benefits or services may be denied you for discriminatory reasons. You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. You must be provided an equal chance to use all facilities available in the program. Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination. You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WlA sponsor has established a mechanism for handling complaints or grievances. Your complaint must be filed within 180 days. All complaints will be handled confidentially. 3 Nondiscrimination Laws under WlA Title VI of the Civil Rights Act of 1964 Prohibits discrimination on the basis of race, color, national origin, or religion. The Age Discrimination Act of 1975 Prohibits arbitrary discrimination against persons age 40-70. The Rehabilitation Act of f 1973 Prohibits discrimination based on handicap. Title IX of the Education Amendments of 1972 Prohibits discrimination in any education or training program or activity receiving federal financial assistance. OTHER CIVIL RIGHTS LAWS: Title VII of the Civil Rights Act of 1964 Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency. White House Executive Order No. 11246 as Amended by Executive Order No. 11375 Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin. Department of Labor Secretary's Order no. 4-73 Prohibits discrimination based on sex. Equal Pay Act of 1963 Prohibits pay differential solely because of sex. 4 Emergency Employment Act of 1971 Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs. How to File Your Complaint Put your complaint in writing. Have it sworn to before a notary public, if possible. Provides details that tell what happened, where it happened, and when it happened. Give the name and addresses of all persons who were present or who had anything to do with the matter. ...Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with: Director Civil Rights Center U.S. Department of Labor, Room N-4123 200 Constitution Ave., NW Washington, D.C. 20210 Complaints on the basis of handicap must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIA administrative entity. The WIA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office. The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you. A case may be taken to court if the other processes do not yield satisfactory results. You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you. 5 It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case. YOUR CIVIL RIGHTS UNDER THE WORKFORCE INVESTMENT ACT Santa Ana Local Workforce Investment Area 1000 E. Santa Aha Blvd., Suite 200 Santa Ana, CA 92701 (714) 565-2600 II. Criminal Complaints In accordance with the WlA (P.L. 105-200) and the implementing code of Federal section 667.600 .... Federal handling of criminal complaints and report of fraud, abuse and other criminal activity. "All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor." General Procedures for Handling Non-Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 667.600 through 667.640 of the WIA regulations, and Section 181(c) of the Act (Public Law 105.200:29 U.S. Code Sec. 2931 et seq.) at the State and LWIA level for the receipt, investigation, hearing, and resolution of complaints by WIA participants, subrecipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons. These procedures provide for resolution of non-criminal complaints arising from the operation of the Santa Ana LWlA. A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, subagreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIA programs operated by each LWIA grant recipient and subrecipient under the Act. These procedures shall not be construed as affecting any other available legal remedy outside of the WIA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIA complaint. Also, these procedures do not restrict the LWIA grant recipient staff in carrying out informal discussion 6 procedures do not restdct the LWIA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure. A= The following principles and rules apply to all complaints at all steps of the complaint preocedures: All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing. An employer of participants, including private-for-profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met. A "participant", within the meaning of these procedures, is an individual who receives employment-training services under a program funded by Santa Ana LWIA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant, as defined herein. If a complaint does not receive a decision at the LWlA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor. 7 Complainants must initially file and exhaust LWIA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWIA grant recipient's procedures are not in compliance with the State's procedures. II1. Procedures for Handling Complaints at the LWIA Level A. Receipt of Complaints Pursuant to the WIA regulations found at 20 CFR, Section 667.600, the LWIA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the ~.WIA. "LWIA level" encompasses LWIA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIA programs operated by the Santa Ana LWIA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports. 1. Form and Filing of Complaint Official filing date of the complaint is the date the written complaint is received. The filing of the complaint with the Santa Ana LWIA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days. The complaint must be in writing and must be signed and dated. The complaint should also contain the following information: Full name, telephone number, if any, and mailing address of the complainant; Full name, telephone number, and mailing address of the agency involved (respondent); Clear and concise statement of facts including dates constituting alleged violation; What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated; Remedy sought by the complainant; and If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation. 8 The absence of any of the requested information shall not be a basis for dismissing the complaint. A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step. Informal Conference Informal conferences will be utilized by the Santa Ana LWlA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. Although the complaintant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. if mutually satisfactory resolution results and the Santa Ana LWIA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires. Request for Hearing As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filed with: Lydia H. Morgan EEO Officer Santa Ana Local Workforce Investment Area 1000 E. Santa Aha Blvd., Suite 200 Santa Ana, CA 92701 A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint. 4. Notice of Hearing Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten (10) calendar days prior to the date of the hearing. The ten-day notice may be shortened with the written consent of the parties, A decision will be issued by the Santa Ana LWlA within sixty (60) days of the date of filing of the complaint. The hearing notice shall be in writing and contain the following information: The date of notice, name of the complainant, and the name of the party against whom the complaint is filed. The date, time, and place of hearing before an impartial hearing officer. A statement(s) of the alleged violation(s) Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWlA Equal Employment Opportunities (EEO) Officer who can answer inquiries. Conduct of Hearing The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWlA or its subrecipients. The hearing officer will be selected from a list of names on file with the EEO Officer. = Full regard must be given to the requirements of due process to insure a fair and impartial hearing. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing. 10 The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved, The headng officer determines the order of proof. Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first. The party involved should have the right to be represented (at their own expense) if he/he so desires. Other he/she is limited to his/her own abilities and those of the hearing officer in obtaining testimony in the case. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing. o Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWlA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Investment Board. Issuance of Decision Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWlA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information: 2. 3. 4. 5. 6. The name of the parties involved. A statement of the alleged violation and issues related to the alleged violation. A statement of the facts. The decision and the reasons for the decision. A statement of corrective action, if any, to be taken. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel. 11 Record of Headng An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWIA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWIA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three-year period after the grant has been officially closed out. The Santa Ana LWIA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used. Establishment of Complaint Procedures In accordance with Section 667.600, each employing agency including private-for- profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIA's established procedures under Section 667.600. At a minimum these procedures must include: Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training, 2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWIA and the State Review Panel in accordance with Section 667,600. 12 IV. Procedures for Handling Complaints at the State Level Section 181(c) of the Act and the WIA regulations at 20 CFR, Section 667.600(d) requires the Governor to establish a State Review process of complaints filed at the LWIA grant recipient level and of complaints initially filed at the State level. Appeals of decisions issued at the LWIA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record established at the LWIA level and shall issue a decision based on the information contained therein. Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WlD). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel. Form 1. and Filing of Complaint. Request for State Review of LWIA Level Decisions On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review. Filing of Requests for State Review The State Review Panel shall review all LWIA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information: a. Full name, address, telephone number of the party requesting the review b. Full name, address, telephone number of the other party c. A copy of the decision d. Brief statement of reasons for review or the section of the LWIA decision to be reviewed including regulatory and statutory citations e. A statement of the relief sought. 13 Complaintant Responsibility It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWlA hearing which support the requested relief. The Chief, WiD, shall mail a copy of the request for review to the other party and to the LWlA. It shall be the responsibility of the LWlA to submit the complete record including a typed record of the hearing to the Chief, WlD, within ten (10) days. Conduct of Hearings. 1. Request for Hearing at the State Level If no decision has been issued at the LWIA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination. 2. Filing for Request for Review The request for a State hearing shall be filed within ten (10) days after LWIA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction. The request shall be filed directly with the Chief of the WlD in writing and should include the following: Full name, address, and telephone number of the party requesting the review Name, address, and telephone number of the LWlA Copies of complaints made at LWIA level from which no decisions were issued or sanctions imposed A statement of basis for the request for hearing. 3. Evidentiary Hearing Upon receipt of the request for a State level hearing, a hearing before a designated headng officer will be scheduled. 14 Vm The hearing will be recorded mechanically or by court reporter. Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented. The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination. The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor. C. State Review Panel The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WlD, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review. Decisions issued by this panel, under the authority of the Governor, are final. D. Issuance of State Review Decision. The State review will be limited to violations of the WIA, implementing WlA regulations or the grant agreement. This review shall be limited to the record established at the LWlA hearing. Procedures for Handling Discrimination Complaints by Participants Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence. It is the responsibility of the Santa Ana LWIA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Aha LWlA's procedure under Section II (A). 15 No later than 180 days of alleged __ discrimination Within 10 days of receipt of unsatisfactory decision or 10 days from date L WIA decision should have been issued Handling of complaints filed at LWlA level arising in connection with WlA programs operated by LWIAs Informal Resolution Process Filing of Complaint / Request for Heating Notice of Heating issued by LWIA Hearing Conducted LWlA Decision within 60 days Unsatisfactory Decision or LWIA Decision not issued within 60 days Request for State Review Governor's Decision issued by State Review Panel If no decision issued by State Review Panel Appeal to DOL In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures. Complainants must file their complaint directly with: Lydia H. Morgan EEO Officer Santa Ana Local Workforce Investment Area 1000 E. Santa Ana Blvd., Suite 200 Santa Ana, Ca 92701 VI. Procedures for Handling Handicap Complaints by Participants Complaints alleging discrimination on the basis of handicap will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. Complaints must exhaust the Santa Ana LWiA's informal resolution procedures before filing their complaint with OCR. Complainants will be made aware of the 180 days requirement in which to file his/her complaint. A. Procedures at the LWIA Level The complainant shall file his/her complaint directly with the Santa Ana LVVIA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference. The Santa Ana LWIA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint. 16 B. Procedures at the State Level The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWIA. The Complainant must file his/her appeal as a request for review directly with the Chief WI D within ten (10) calendar days after the receipt of the Santa Ana LWlA's decision. The Chief-WlD, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review. After the complainant has received a decision or no decision has been. received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. 17 No later than 180 days of alleged __ discrimination Filing of complaint on the basis Of Handicap with LWIA Day 1 Informal Resolution If no resolution reached Filed within 30 days of L WIA/State Decision or 90 -- days from date of initial filing of complaints Request for Hearing Notice of Hearing Hearing Conducted LWIA Decision Unsatisfactory Decision or No Decision State Review 1 I Appeal to Assistant Secretary Department of Labor Day/45Day 60 Days GLOSSARY OF WIA TERMS AGE DISCRIMINATION ACT - A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal funds. APPLICANT - An individual who applies to a subrecipient or contract for services provided under WIA and who has no yet transitioned to the status of participant. ASSESSMENT - Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and training activities appropriate for the participant. Testing and counseling may also be used during the assessment process. CHARGING PARTY (CP), COMPLAINANT, GRIEVANT, OR AGGRIEVED PERSON - The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines. DISCRIMINATION - In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment. ELIGIBLE NON-CITIZEN - Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States. EMPLOYER - An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subject to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by Executive Order 11246, as amended. GRIEVANCE - An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice. HANDICAPPED INDIVIDUAL - Any individual who has a physical or mental disability that constitutes or results in a substantial handicap to employment. 18 INTAKE - Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs. JOINT COMPLAINT - A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR. .JURISDICTION - Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc. PARTICIPANT - Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post-termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services. 19 EXHIBIT D CERTIFICATION REGARDING LOBBYING CERTIFICATION FOR CONTRACTS, GRANTS, LOANS and COOPERATIVE AGREEMENTS The undersigned certifies, to the best of his or her knowledge and belief, that: 1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an ¢fficer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contracts, the making of amy Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment or modification of any Federal contract, grant, loan or cooperative agreement. 2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan or cooperative agreement, the undersigned shall complete and submit Standard Form - LLL, "Disclosure Form to Report Lobbying," in accordance with its instructions. 3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipients shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more that $100,000 for each such failure. California Hispanic Commission on Alcohol & Drug Abuse, Inc, Grantee/Con~ Name of Certifying O~ici~l Signature James Z. Hernan~ Executive Director EXHIBIT E Certification ReRardinq Druq-Free Workplace Requirements The certification set out below is a material representation upon which reliance is placed by the U.S. Department of Housing and Urban Development in awarding the grant. If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug-Free Workplace Act, the U.S. Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized under the Drug-Free Workplace Act. CERTIFICATION A. The contractor certifies that it will provide a drug-free workplace by: (a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition; (b) Establishing a drug-free awareness program to inform employees about - (1) (2) (3) (4) The dangers of drug abuse in the workplace; The contractor's policy of maintaining a drug-free workplace; Any available drug counseling, rehabilitation, and employee assistance program; and the penalties that may be imposed upon employees for drug abuse violations occurring in the workplace; (c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a); (d) Notifying the employee in the statement required by paragraph (a) that, as a condition of employment under the contract, the employee will - (1) (2) Abide by the terms of the statement; and Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction. (e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an employee or otherwise receiving actual notice of such conviction; Pg. 2 (f) Taking one of the following actions, within 30 days of receiving notice under subparagraph (d)(2), with respect to any employee who is so convicted - (1) (2) Taking appropriate personnel action against such an employee, up to and including termination; or Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency; .. (g) Making a good faith effort to continue to maintain a drug-free workplace through implementation of paragraphs (a), (b), (c), (d), (e) and (f). The contractor shall insert in the space provided on the attached "Place of Performance" form the site(s) for the performance of work to be carried out with the grant funds (including street address, city, county, state, and zip code), the contractor further certifies that, if it is subsequently determined that additional sites will be used for the performance of work under the contract, it shall notify the U.S. Department of Housing and Urban Development immediately upon the decision to use such additional sites by submitting a revised "Place of Performance" form. Dated: ~ P;ame s ~/z H_er_ n~ndez Execut~eetor DIVISION OF EMPLOYMENT SERVICES PLACE O1~ PERt~ORMANCE FOR CERTIFICATION REGARDING DRUG-PREE WORKPLACE REQUIREMENTS Name: Isabel Melloni Name of Contractor: Contractor Number: Date: June 3, 2002 California Hispanic Commission on Alcohol and Dru~ A2002~100 The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract convered by the certification: Place of Performance (include street address, city, county, state, zip code for each site): 1905 N. College Santa Ana, CA 92706 Various other locations throughout Santa Aha EXHIBIT F ~ DETAILEI~ONE YEAR PROJECTED PROPOSED BUDG~FFOR WIA Youth - Fuerzas Unldas SALARIES: Project Director Administrative Assistant Secretary Data Clerk/Receptionist program Manager/Counselor Counselor Job Developer/Counselor FTE SALARY RANGE Proposed Budget 0,05 $ 70,000 $ 82,000 $ 4,100 0.05 $ 35,000 $ 42,000 $ 2.100~ 0.05 $ 28.000 $ 30,000 $ 1,ED0 0.05 $ 20,0g0 $ 25.000 $ 1,250 0.50 $ 32,5g0 $ 38,000 $ 16,250 1 00 $ 30;000 $ 34,000 $ 30.000 0.75 $ 26.500 $ 30,000 $ 19,875 75,075 5,743 751 6,381 2,252 4,505 19,632 94,707 8,160 8,160 2,000 2.600 240 5,080 500 50O 400 500 840 500 100 500 500 200 75O 800 761 3.900 TOTAL SALARIES 245% BENEFITS: FICA 7.65% SUTA 1,00% HEALTH 850% WORKER'S COMP 3.00% RETIREMENT 8.00% TOTAL BENEFITS (SENEFIT PERCENTAGE) 2615% SUB-TOTAL SALARIES & BENEFITS OPERATIONAL EXPENSES: FACILITY RENT/LEASE: RENT (6800/month '10%) TOTAL RENT EQUIPMENT ANO/OR OTHER ASSETS LEASES: VAN LEASE($5001MONTH for 4 months) TELEPHONE SYSTEM (200/MONTH · 10%) COMPUTER AND PRINTER "~ COPIER (200/MONTH* 10%) TOTAL EQUIPMENT & OTHER ASSETS SERVICES AND SUPPLIES: ACTIVITIES - RECREATIONAL ADVERTISING AUTO EXPENSE (75 MILES PER MONTH ° 1.55'12) BOOKS AND PUBLICATIONS CONSUMMABLE/HOU SEHOLD SUPPLIES EDUCATIONAL MATERIALS FACILITY MAINTENANCE (350/MONTH*20%) INSURANCE LICENSE/PERMIT FEES MATERIAL DEVELOPMENT MISCE~J~NEOUS EXPENSES OFFICE MACHINE MAINTENANCE OFFICE SUPPLIES POSTAGE PRINTING OFFICE EQUIPMENT/FURNITURE: TV 550 -, VCR 300 Book cases (2 x 300 ea.) 800 Desk (2 x 400 ea.) 800 Filing Cabinets (2 x 200 aa) 400 Chairs (2 x250 ea.) 500 Chairs (participants - group sessions) 4o0 Tables (participants) 350 $ t5,107 TELEPHONE (150/month) TRAVEL/MILEAGE (150/MONTH) UTILITIES (100/MONTH) TOTAL SERVICES AND SUPPLIES SUB-TOTAL OPERATIONAL EXPENSES TOTAL SALARIES/BENEFITS AND OPERATIONAL EXPENSES ADMINISTRATIVE OVERHF-~D: INDIRECT COSTS (12% OF TOTAL SAL/BEN. AND OPER. EXP) TOTAL ADMINISTRATIVE OVERHEAD TOTAL SUB-CONTRACT TOTAL GROSS COST OF PROGRAM I $ t41,000 I · EXHIBIT G PERFORMANCE STANDARDS il ix] In-School Youth Out-of-School Youth Name of Organization: CHCADA - Fuerzas Unidas Contract #: A2002-100 Program Year: May 17. 2002 - June 30. 2003 PRO(~RAM RI7F: Contract Amount: $141 # of Participants Enrolled: Cost per Participant: $4.700 Performance Standards for Youth ages 19-21: Recruit, assess, and place 30 unemployed youth over the pedod of one year Place approximately 80% of youth who complete the program into jobs that pay $8.00 per hour or more Ensure that at least 80% of youth placed retain their jobs for six months or more Approximately 30% of the youth will experience a wage gain of 60% or more from program beginning to program completion Approximately 70% of youth who did not graduate from high school will be enrolled in a GED program Approximately 30% of youth with a high school diplomas will enroll in a program of higher education Exhibit H Contractor agrees that in addition to those agreements and obligations specified in the contract boiler plate, program narrative and statement of work, they will also adhere to and obey the following provisions, assurances, and certifications. ARTICLES 1) 2) 3) 4) 5) Contractor assures and certifies that where applicable, classroom training instructors are properly credentialed, and training curriculums comply with State Education Codes. Contractor assures and certifies that any requested modification to this agreement must be submitted in writing, explaining requested changes and rationale. Contractor further assures that no modification will be implemented without prior written approval from the Santa Ana Local Workforce Investment Area's Board. Contractor assures and certifies that they are in good standing with the California Secretary of State Franchise Tax Board and Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to the CITY. Contractor agrees to cooperate with any monitoring, inspection, audit, or investigations of activities related to this agreement as may be scheduled and conducted by the Santa Ana Local Workfome Investment Area's Board. Contractor assures and certifies that it will maintain and abide by the Santa Ana Local Workforce Investment Area's Grievance Complaint Procedures in its entirety as included here in Exhibit C. All contractor's publications and advertisements shall include the phrase "An Equal Employment and Training Opportunity Organization". 916TI4,O15S CERTIFICATE OF LIABILITY INSURANCE ?,-4,0 P-002/003 F-888 TOSS P,gO4~OT F.-SFO ~, '--~ ~ooo ~. ~ ~ ~. ~ .= ~..~_._~.~ _ ...~ ~ ? 714 ~9 0153 MAR.31'2003 12:54 RECEIVED FROM: 916;~3!732 ~2781-002 POLI~Y NUMBJi~: POLIC~ TYPE: 2~Q2-03[126 LIABILITY ADDITIONAL tNSURED,--DF~IQNATED PERSON OR ORGANIZATION: CITY OF ~I~ITA ANA THI~I ENDORSEMENT MODIFIES INSURANO~ pROVIDED UNDER THE FOLLOWING: PQLACT TYPE: LIABILITY '::CHI;:DULE: 1.tJl~':~OO~ - 12J'16/20~ NAME OF PERSON OR ORGAH]Z.,ATIC)N: CITY OF SANTA ANA THIS INSU~.N~ SHALL BE PRIMARY Of ne ent~ appears above, Information reclUlred to complete this endorsement will be shown in the Declarations as applicable to this endorecmont.) WHO I$ AN INSURED (section il) is amended to Jnctudu as Insured the person or organization shown in the Schedule as an fnsu.red bUt only with respect to liability arbin~ out oi your operatJon~ o~ ptemLso~ owned by or rentt~d to ~opyrlght, I~surallc~ services Office. Inc. 19~4 APPROVED AS TO FORN.~ Deputy City Atto/ney 711 479 0153 MAR.31'2003 12:55 RECEIVED RROM: 9164411732 #2781-003 II ~t~r a ~heedy ' Deputy City Attorney