HomeMy WebLinkAboutTALLER SAN JOSE 2 - 2002Contract No. A2002-094
AGREEMENT UNDER THE WORKFORCE INVESTMENT ACT
THIS AGREEMENT, made and entered into this 3rd .day of June _, 20 02 , by
and between the City of Santa Ana, a charter city and municipal corporation duly organized and
existing under the Constitution and laws of the State of California ("CITY") and .Taller San Jose
("CONTRACTOR").
W-I-T-N-E-S-S-E-T-H
Recitals:
A. CITY has been designated a Local Workforce Investment Area (LWIA) under
the Workforce Investment Act of 1998, Public Law 105-220 ("the Act").
B. The State of California has created the LWlA to administer the Act programs
operated by the State of California pursuant to the Act.
C. As a LWIA, CITY is entitled to receive federal funds to establish programs to
prepare economically disadvantaged youths for entry into the labor market and to provide job training
to those individuals who are economically disadvantaged or otherwise face serious barriers in obtaining
productive employment. One goal of California's Workforce Investment System is to provide youth
with the opportunities to achieve career goals that will allow them to successfully compete in the labor
market and prepare them for higher education.
D. CONTRACTOR is experienced in operating education, training and
employment programs for economically disadvantaged youths for entry into the labor market ("said
program").
California law.
CONTRACTOR is willing to operate said program pursuant to the Act and
WHEREFORE, for and in consideration of the respective and mutnal covenants and
promises hereinafter contained and made, and subject to all the terms and conditions hereof, the parties
hereto do hereby agree as follows:
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CONTRACTOR'S OBLIGATIONS
A. CONTRACTOR agrees to provide the following services pursuant to said
program, as more specifically set forth in CONTRACTOR'S program narrative contained in "Exhibit
A" and in the Statement of Work (Exhibit B and Exhibit B-l), attached hereto and by this reference
incorporated herein:
Title I - Youth
Out-of-School Youth Program
CONTRACTOR'S failure to provide said services may be grounds for CITY to readjust
the level of payment to CONTRACTOR otherwise provided for hereinafter.
B. CONTRACTOR agrees to provide benefits to individuals who participate in the
activities and services funded by this Agreement ("participants") in accordance with the standards and
requirements set forth in Workforce Investment Act of 1998, Public Law 105-220.
C. CONTRACTOR agrees to perform the services set forth herein in a professional,
timely and diligent manner.
D. CONTRACTOR shall provide wages and benefits to individuals who participate
if the activities and services funded by this Agreement ("participants") in accordance with the
standards and requirements of the Act, including Section 181 of the Act.
E. CONTRACTOR shall adhere to the Labor Standards described in the Act
including Section 181 of the Act.
F. CONTRACTOR agrees to comply with the "Complaint Handling Procedures under
the WIA", attached hereto as "Exhibit C" and incorporated herein as though fully set forth in 20 CFR
§667.200, Subpart F. CONTRACTOR shall advise participants of their rights to file complaints under
the Act and the procedures for resolution of any complaints. CITY's procedures for handling
complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall
be followed and any decision of CITY, the State or the federal government relating to the complaint
shall be binding and followed by CONTRACTOR. CONTRACTORS who are employers shall operate
a grievance system that incorporates CITY's procedures for resolution of complaints relating to the
terms and conditions of employment; these procedures shall be approved in writing by CITY.
G. As a condition of this award of financial assistance under the Act to
CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of ail programs or
activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry
out such programs or activities, that it will comply fully with the nondiscrimination and equal
opportunity provisions of the Act (Section 188); the Nontraditional Employment for Women Act of
1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of
1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities
Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing
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those laws, including, but not limited to, 29 CFR part 37. The United States, the State of California
and CITY have the right to seek judicial enforcement of this assurance.
H. CONTRACTOR agrees that no participant(s) shall commence training prior to the
approval of funding pursuant to Section 123 of the Act.
I. CONTRACTOR agrees to maintain such records and submit such reports, data and
information, on the form and containing such information, at such times as CITY may request or
require regarding the performance of CONTRACTOR'S services or activities, costs or other data,
including but not limited to, participants' attendance, payroll records and job duty statements.
CONTRACTOR agrees to forward to the WlB Administrative Office, 1000 East Santa
Ana Blvd., Suite 200, Santa Aha, California 92701 a completed Workforce Investment Act
Enrollment/Registration form (WlA EWIE) within 15 days of enrollment/registration; Workfome
Investment Act Goals (WIA EWIG) within 10 days of active enrollment of trainee; Workforce
Investment Act Exit (WIA EWIT) within 10 days of completion/termination of active enrollment of
trainee; and the Workforce Investment Act Follow-Up Information (WIA EWIF) within 10 days
following 30, 60, and 90 days of placement.
CITY, the State of California and the United States government and/or their
representatives shall have access for purposes of monitoring, auditing and examining of
CONTRACTOR'S activities, performance, books, documents, papers, and records of CONTRACTOR
subcontractors, bookkeepers and accountants, and employees and participants related to this
Agreement. Such agencies or representatives shall also schedule on-site monitoring in their discretion.
Monitoring activities may also include, but are not limited to, questioning employees and participants
and entering any premises or onto any site in which any of the services or activities funded hereunder
are conducted or in which any of the records of CONTRACTOR are kept. Nothing herein shall be
construed to require access to any privileged or confidential information as set forth in federal or state
law.
In the event CONTRACTOR does not make the above-referenced documents available
within the City of Santa Aha, California, CONTRACTOR agrees to pay all necessary and reasonable
expenses incurred by CITY in conducting any audit at the location where said records and books of
account are maintained.
All accounting records and evidence pertaining to all costs of CONTRACTOR and all
documents related to this Agreement shall be kept available at CONTRACTOR'S office or place of
business for the duration of this Agreement and thereafter for three (3) years after completion of an
audit. Records which relate to (a) complaints, claims, administrative proceedings or litigation arising
out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY,
the State of California or the United States Government take exception, shall be retained beyond the
three (3) years until resolution of disposition of such appeals, litigation, claims, or exceptions.
J. Without prejudice to any other section of this Agreement, CONTRACTOR
shall, where applicable, maintain the confidential nature of information provided to it concerning
participants in accordance with the requirements of federal and state law. Notwithstanding the
foregoing, CONTRACTOR agrees to submit to CITY, the State of California and/or the United States
Govemrnent or their representatives, all records requested for administrative purposes, including
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audits, examinations, monitoring and verification of records submitted by CONTRACTOR, costs
incurred and services rendered hereunder.
K. CONTRACTOR agrees to complete in triplicate, a monthly Invoice/Voucher on
CITY's Invoice/Voucher form, showing in detail the amount of money expended by CONTRACTOR
hereunder. CONTRACTOR agrees to submit the above-stated document to the WIB Administrative
Office, 1000 East Santa Aha Blvd., Suite 200, Santa Ana, California, 92701, by the tenth (10th) day of
the month following the month in which CONTRACTOR'S services are performed. Should
CONTRACTOR fail to deliver said documents to CITY, CITY shall have the option to cancel this
Agreement by giving CONTRACTOR ten (10) days written notice thereof. CONTRACTOR shall
either return to the CITY excess revenues over costs or use such excess revenues as program income by
utilizing such program income for additional training activities authorized under the Act.
L. CONTRACTOR agrees to expend all funds in accordance with all applicable
federal, state and local laws and regulations. CONTRACTOR also agrees to provide at
CONTRACTOR'S own expense supplies and other costs of said PROGRAM.
M. CONTRACTOR shall arrange independently for an audit that includes WIA
funds received from CITY, in accordance with the Act and 20 CFR Section 667.200. CONTRACTOR
shall submit one original of each required audit report to CITY within (30) days after the date received
by CONTRACTOR. Should CONTRACTOR fail to comply with these requirements, CITY may at its
option withhold payment of funds, or disallow funds or suspend additional grant funds.
N. CONTRACTOR shall not expend funds pursuant to this Agreement to provide
services to any participant where costs of training are paid for by any other person or entity.
O. CONTRACTOR shall comply with the provisions of Circular A-102 of the U.S.
Office of Management and Budget (OMB) and the related "Common Rule" entitled "Uniform
Administrative Requirements for Grants and Cooperative Agreements to State and Local Government",
Subpart C, paragraphs 37 and 42, Circular A-128, and all other applicable federal statutes and
executive orders and their implementing regulations, including regulations at 29 CFR Part 97.
P. CONTRACTOR shall comply with the requirements of federal regulations
found at 29 CFR 93 which provide that no appropriated funds may be expended by the recipient of a
federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting
to influence an officer or employee of any agency, member of Congress or an officer or employee of a
member of Congress in connection with awarding of any federal contract, the making of any federal
grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or
modification of any federal contract, grant, loan or cooperative agreement. CONTRACTOR shall sign
a certification to that effect in a form as set forth in "Exhibit D," attached hereto and by this reference
incorporated herein. CONTRACTOR shall submit said signed certification to CITY prior to
performing any of its obligations under this Agreement and prior to any obligation arising on the part
of CITY to pay any sums to CONTRACTOR under the terms and conditions of this Agreement.
Q. CONTRACTOR agrees to provide a drug-free work place and to execute a
certification as set forth in "Exhibit E" attached hereto and incorporated herein by this reference.
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R. CONTRACTOR, in accordance with the Child Support Compliance Act,
recognizes and acknowledges the importance of child and family support obligations and shall fully
comply with all state and federal laws relating to child and family support enforcement, including, but
not limited to: disclosure of information and compliance with earnings assignment orders, as provided
in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to
the best of its knowledge is fully complying with the earnings assignment orders of all employees and
is providing the names of all new employees to the New Employee Registry maintained by the
California Employment Development Department (EDD).
S. CONTRACTOR agrees to comply with all applicable provisions of the ACT and
the federal regulations, including but not limited to the regulations found at 20 CFR part 629.
II.
CITY'S OBLIGATIONS
A. CITY agrees to pay to CONTRACTOR when, if and to the extent federal funds
are received under the provisions of the Act a sum not to exceed One Hundred Fifty One Thousand
Eight Hundred Twelve and no/100 Dollars ($151,812.00) for CONTRACTOR'S performance in
accordance with the payment schedule attached hereto as "Exhibit F" during the period of this
Agreement. Said sum shall be paid after CITY receives invoices submitted by CONTRACTOR as
provided hereinabove.
B. CITY agrees to provide for on-site monitoring reviews of said program
operation at least twice annually. In addition, monthly desk-top reviews of pertinent information will
be conducted.
III.
TIME PERIOD OF AGREEMENT
This Agreement shall conunence on May 7, 2002 and all duties arising under this
Agreement shall have been performed by June 30, 2003 . The term of this Agreement may be
extended by a writing executed by the Executive Director of the Community Development Agency and
the City Attorney.
IV.
INDEPENDENT CONTRACTOR
Consultant shall, during the entire term of this Agreement, be construed to be an
independent contractor and not an employee of the City. This Agreement is not intended nor shall it be
construed to create an employer-employee relationship, a joint venture relationship, or to allow the City
to exercise discretion or control over the professional manner in which Consultant performs the
services which are the subject matter of this Agreement; however, the services to be provided by
Consultant shall be provided in a manner consistent with all applicable standards and regulations
governing such services. Consultant shall pay all salaries and wages, employer's social security taxes,
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unemployment insurance and similar taxes relating to employees and shall be responsible for all
applicable withholding taxes.
WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS
A. CONTRACTOR shall use appropriate funds received from CITY to provide
workers' compensation to all those hired by CONTRACTOR under this Agreement.
B. CONTRACTOR shall have the right to hire, dismiss, or promote its employees
or contract perso~mel hired under this Agreement so long as its hiring or dismissal policy or standard
does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938,. or any
other applicable law, and CONTRACTOR maintains itself as an Equal Opportunity employer.
VI.
APPLICABLE GUIDELINES
A. The parties hereto agree that CONTRACTOR shall comply with all applicable
federal and state laws and regulations, including, but not limited to the Perfmmance Standards (Exhibit
G) and general program requirements described in Sections 106 and 141 of the Act (29 USC Sections
1516 and 1551) and applicable regulations, and the U.S. Department of Labor guidelines and
regulations, including amendments or revisions made during the terms of this Agreement. Said
applicable laws are hereby incorporated by reference and made as part of this Agreement as though
fully set forth herein.
B. CONTRACTOR also assures and certifies that:
t. CONTRACTOR shall comply with Title VII of the Civil Rights Act of
1964 (P.L. 83-354) and in accordance with Title VII of the Act, no person shall, on the grounds of race,
color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the
benefits of, or be otherwise subjected to discrimination under this Agreement.
2. CONTRACTOR shall comply with any and all federal laws limiting the
political activity of employees hired under this Agreement.
3. CONTRACTOR shall comply with the requirements that no program
under the Act shall involve political activities.
4. RECORD INSPECTION. CONTRACTOR shall provide the U.S.
Department of Labor and the Controller General, by and through any authorized representative, as well
as the WIB Administrative Office, access to and the right to examine all records, books, papers or
documents relating to the accounting and use of funds under this Agreement for a three-year period
from and after the effective date of this Agreement.
5. No person with responsibilities in the operation of any program under the
Act shall discriminate with respect to any program participant or any application for participation in
such program because of race, creed, color, national origin, sex, political affiliation or beliefs.
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6. CONTRACTOR shall maintain appropriate standards for health and
safety in work and training situations.
7. CONTRACTOR shall comply with general provisions, assurances, and
certifications attached hereto as "Exhibit H" and incorporated herein.
8. EQUAL OPPORTUNITY. Any literature distributed by CONTRACTOR
for the purpose of apprising businesses, participants, or the general public of its programs under this
Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana
Workforce Investment Board, and shall state that the program is an "equal opportunity
employer/program" and that "auxiliary aids and services are available upon request to individuals with
disabilities."
9. CONTRACTOR certifies that all property, finished or unfinished
documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of
in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the
CONTRACTOR by the CITY and/or purchased by the CONTRACTOR with funds pursuant to this
Agreement, will be limited to use within the activities outlined in this agreement and will remain the
property of the United States Government and/or CITY. Upon termination of this Agreement,
CONTRACTOR will immediately return such tools and/or equipment to the CITY or dispose of them
in accordance with the direction of the CITY.
10. CONTRACTOR certifies that this Agreement does not provide
for the advancement or aid to any religious sect, church or creed, or sectarian purpose nor does it help
to support or sustain any school, college, university, hospital or other institution controlled by any
religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the
Constitution of the State of California, regarding separation of church and state.
11. PATENT, COPYRIGHTS AND RIGHTS IN DATA. The
CONTRACTOR will disclose to the CITY any invention, written product, computer program
developed or data assembled as a result of performance of work under this Agreement within seventy
four (74) days of invention, development or assembly. The CITY, State of California, and U.S.
Department of Labor will have the right to patent any invention and copyright any written product or
computer program or data generated by CONTRACTOR. Upon written request, CONTRACTOR will
transfer all pertinent information, specifications and right, title and interest to the designated agency.
12. iNVENTIONS, PATENTS AND COPYRIGHTS.
A. Reporting Procedure If any project produces patentable items, patent rights, processes, or
inventions in the course of work under a U.S. Department of Labor (DOL) grant or agreement, the
CONTRACTOR shall report the fact promptly and fully to the CITY. The CITY shall report
the fact to the Grant Officer, at the DOL. Unless there is a prior agreement between the CITY and the
DOL and its representative on these matters, the DOL shall determine whether to seek protection on
the invention or discovery. The DOL and its representative shall determine how the rights
in the invention or discovery, including rights under any patent issued thereon, will be allocated and
administered in order to protect the public interest consistent with the "Governmental Patent Policy"
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(President's Memorandum for Heads of Executive Departments and Agencies, August 23, 1971,
and Statement of Government Patent Policy as printed in 36 FR 16889).
B. Copwight Policy
1. Unless otherwise provided in the terms of the grant or agreement, when copyright-able
material is developed in the course of or under a DOL Grant or agreement, the author and the CITY
which developed the work is free to copyright material or to permit others to do so. The
CONTRACTOR and the Workforce Investment Board (WlB) shall have a royalty-free, nonexclusive
and irrevocable license to reproduce, publish, use and to authorize others to use all copyrighted
material.
2. The DOL reserves a royalty-free, nonexclusive, and irrevocable license to reproduce,
publish or otherwise use, and to authorize others to use, for Federal Government purposes: (a) The
copyright in any work developed under any grant, sub-grant, or contract under a grant or subgrant; (b)
Any right of copyright to which a grantee, subgrantee or a CONTRACTOR purchases ownership with
grant support; and (c) CONTRACTOR shall comply with the requirements of 29 CFR Part 97.34.
C. Rights to Data
The DOL and the CITY shall have unlimited rights to any data first procured or delivered
under this Agreement.
13. CLEAN AIR / CLEAN WATER ACT. If the grant hereunder exceeds
$100,000, CONTRACTOR must comply with Section 306 of the Clean Air Act [(42 USC 1875(h)];
Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and Environmental
Protection Agency ("EPA") regulations (40 CFR Part 15) as any may now exist or be hereafter
amended. Under these laws and regulations, the CONTRACTOR assures that:
(a) No facility to be utilized in the performance of the proposed grant has been listed
on the EPA List of Violating Facilities;
(b) It will notify CITY prior to award of the receipt of any communication from the
Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be
utilized for the grant is under consideration to be listed on the EPA List of
Violating Facilities;
(c) It will notify the CITY and the EPA about any known violation of the above laws
and regulations.
C. CONTRACTOR agrees to adhere to the following STANDARDS OF CONDUCT:
1. GeneralAssurance. EveryreasonablecourseofactionwillbetakenbyCONTRACTORin
order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This
Agreement will be administered in an impartial manner, free from errors to gain personal, financial
political gain. CONTRACTOR, its officers and employees, in administering this Agreement, will
avoid situations which give rise to a suggestion that any decision was influenced by prejudice, bias,
special interest or desire for personal gain.
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2. Employment of Former State or CITY Employees. CONTRACTOR will ensure that any of
its employees who were formerly employed by the State of California or CITY, in a position that could
have enabled such individuals to impact policy regarding or implementation of programs covered by
this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this
Agreement for a period of not less than two years following the termination of such employment.
3. Conducting Business Involving Relatives. No relative by blood, adoption or
marriage of any executive or employee of CONTRACTOR will receive favorable treatment when
considered for enrollment in programs provided by, or employment with, CONTRACTOR.
4. Conducting Business Involving Close personal Friends and Associates.
Executives and employees of CONTRACTOR will be particularly aware of the varying degrees 9f
influence that can be exerted by personal friends and associates and, in administering this Agreement,
will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is
being granted to friends and associates. When it is in the public interest for CONTRACTOR to
conduct business with a friend or associate of an executive or employee of CONTRACTOR, an elected
official in the area or a voting or non-voting member of the Workforce Investment Board (WIB), a
permanent record of the transaction will be retained.
5. Avoidance of Conflict of Economic Interest. No executive or employee of
CONTRACTOR elected official in the area, or voting or non-voting member ora WIB, will solicit or
accept money or any other consideration from a third person, for the performance of an act reimbursed
in whole or part by CONTRACTOR or CITY. Supplies, materials, equipment or services purchased
with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No
voting member of the WIB will cast a vote on the provision of services or vote on any matter which
would provide direct financial benefit to that member or any business or organization which the
member directly represents.
VII.
HOLD HARMLESS
A. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents
and employees, from and against any and all damages to property or injuries to or death of any person
or persons, including property and employees or agents of CITY, and shall defend, indemnify and save
harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or
proceedings of any kind or nature, including, but not by way of limitation, workers' compensation
claims, resulting from or arising out of the negligent acts, errors or omission of CONTRACTOR, its
employees or subcontractors.
B. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents
and employees, from and against any and all damages to property or injuries to or death of any person
or persons, including property and employees or agents of CITY, and shall defend, indemnify and save
harmless CITY, its officers, agents and employees, from and against any and ali claims, demands, suits,
actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of
CONTRACTOR, its employees or subcontractors.
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VIII.
INSURANCE
1. Commemial General Liability. CONTRACTOR agrees to obtain and keep in force
during the term of this Agreement a policy of comprehensive commercial public liability insurance
insuring the State of California, CITY, and CONTRACTOR against any liability for accident, injury or
death arising out of or in consequence of this Agreement. Such insurance shall be in an amount not
less than One Million Dollars ($1,000,000.00) for any injury to or death of any person or persons in
any single accident or occurrence. Said policy of comprehensive public liability insurance shall be
endorsed to provide to CITY and to the State of California, Employment Development Department, at
least thirty (30) days written notice prior to cancellation; name CITY, its officers, agents, employees,
and volunteers, and the State of California, its officers, employees, and volunteers as additional
insureds; and state that such coverage is primary to any other coverage or self-insurance of the S~ate of
California and CITY. Governmental entities may substitute a certificate of self-insurance.
2. Automobile Liability Coverage. CONTRACTOR shall also obtain and maintain,
during the effective period of this Agreement, broad form automobile liability coverage with a
$1,000,000 limit unless reduced by CITY, which applies to both owned/leased and non-owned
automobiles used by CONTRACTOR employees or participants in performance of this Agreement, or,
in the event that CITY will not utilize such owned/leased automobiles but intends to require
employees, participants or other agents to utilize their own automobiles in the performance of this
Agreement, CONTRACTOR shall secure and maintain on file from all such employees, participants, or
agents as self-certification of automobile insurance coverage. Governmental entities may substitute a
certificate of self-insurance.
3. Workers' Compensation. If CONTRACTOR is an "employer", as set forth in
California Labor Code Section 3300 et seq., or utilizes participants as "employees," as set forth in
California Labor Code Section 3350 et seq., CONTRACTOR shall obtain and keep in force during the
term of this Agreement full Workers' Compensation insurance coverage for injuries suffered by
participants. Said insurance policy shall guarantee CITY at least thirty (30) days written notice of
cancellation or modification. CONTRACTOR shall carry medical and accident insurance for those
participants not qualifying as "employees" for Worker's Compensation Coverage, pursuant to
California Labor Code Section 3350, et seq.
4. Equipment Coverage. CONTRACTOR shall purchase a policy or policies of
insurance covering loss or damage to any and all Equipment provided to or purchased by
CONTRACTOR in accordance with this Agreement. Said insurance shall be in the amount of the full
replacement value thereof, providing protection against the classification of fire, extended coverage,
vandalism, malicious mischief, theft, and special extended perils. Governmental entities may
substitute a certificate of self-insurance.
5. Proof of Insurance. Certificates and endorsements must be submitted and approved by
CITY prior to any work under this Agreement. CONTRACTOR understands that CITY will make no
payments under this Agreement until the required certificates and endorsements have been approved by
CITY.
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IX.
CORPORATE STATUS
All corporate CONTRACTORS shall be in good standing, without suspension by the
California Secretary of State, Franchise Tax Board and Internal Revenue Service. Any change in
corporate status or suspension shall be reported irrmaediately to CITY.
X.
ASSIGNABILITY
None of the duties of, or work to be performed by, CONTRACTOR under this Agreement
shall be subcontracted or assigned to any agency, consultant, or person without the prior written
consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate.to
this Agreement to CITY. No subcontract or assignment shall terminate or alter the legal obligations of
CONTRACTOR pursuant to this Agreement.
XI.
LAWS GOVERNING TItIS AGREEMENT
In its performance under this Agreement, CONTRACTOR shall fully comply with the
requirements of the following, whether or not otherwise referred to in this Agreement:
1. The Act and all applicable federal statutes, regulations, policies, procedures and directives,
including but not limited to, 20 C.F.R. Parts 652 and 660 through 671.
2. All applicable State statutes, regulations, policies, procedures and directives;
3. All applicable CITY policies, procedures and directives;
4. All applicable local ordinances and requirements, including use permits and licensing;
5. Court orders applicable to its operation; and,
6. The terms and conditions of this Agreement.
If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply with
such or will notify CITY after enactment or modification that it cannot so comply. CITY may
thereupon terminate this Agreement, if necessary.
XII.
EXCLUSIVITY AND AMENDMENT OF AGREEMENT
This Agreement supersedes any and all other agreements, either oral or in writing,
between the parties hereto with respect to the employment of CONTRACTOR by CITY, and contains
all the covenants and agreements between the parties with respect to such employment. Each party to
this Agreement acknowledges that no representations, inducements, promises or agreements, orally or
otherwise, have been made by any party, or anyone acting on behalf of any party, which are not
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embodied herein, and that no other agreement or amendment hereto shall be effective unless executed
in writing and signed by both CITY and CONTRACTOR.
XIII.
FRAUD
CONTRACTOR shall immediately report to CITY all instances and facts conceming
possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this
Agreement.
XIV.
CONTINGENCY OF FUNDS
CONTRACTOR acknowledges that approval of and funding for this Agreement is
contingent upon State approval, and funds received or obligated from the State of California to CITY.
If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify
CONTRACTOR. Within twenty (20) days of receipt of such notice, CONTRACTOR shall modify or
cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or
reimbursement of costs incurred hereunder.
XV.
TERMINATION
This Agreement may be terminated by either party at its sole discretion, upon thirty (30)
days written notice to the other party. Notice shall be deemed served on the date of mailing. However,
CONTRACTOR may not terminate this Agreement if undue hardship will result to any participant.
XVI.
DISPUTES
Except as otherwise provided in this Agreement, any dispute concerning any question
arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision
to writing and mail or otherwise furnish a copy thereof to CONTRACTOR. The decision of the City
shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of
such copy, CITY receives from CONTRACTOR written request to appeal said decision.
Procedures governing the appeal shall be proscribed by CITY and/or the State of
California in accordance with the Act and all corresponding regulations and OMB circulars. Pending
final disposition of the appeal, CONTRACTOR shall act in accordance with CITY's decision unless
the dispute involves a change order.
XVII.
BREACH - SANCTIONS
If, through any cause, CONTRACTOR violates any of the terms and conditions of this
Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR pursuant
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to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report makes
disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay CITY all
amounts due CITY as a result of CONTRACTOR's violation. For any such failures or violations,
CITY shall also have the right at its sole discretion to either: (1) discontinue program support until
such time as CONTRACTOR fulfills its obligations or remedies all violations of this agreement or
prior agreements; and/or (2) collect outstanding amounts as determined by CITY due CITY by
offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice
CONTRACTOR has failed to repay same or a repayment schedule has not been made; and/or (3)
terminate this Agreement by giving written notice to CONTRACTOR of such termination in
accordance the notice provision in Paragraph XVIII herein below.
XVIII.
NOTICES
All notices, reports and correspondence between the parties hereto respecting this
Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as
follows:
CITY:
City of Santa Ana
Manager, WIB Administrative Office
1000 Santa Aha Blvd., Suite 200
Santa Ana, CA 92701
telefacmilie (714) 565-2602
and,
CLERK:
Clerk of the City Council
City of Santa Aha
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
telefacsimile (714) 647-6956
CONTRACTOR:
Taller San Jose
Taller San Jose Tech
810 N. Poinsettia
Santa Ana, CA 92701
(714) 569-0940
telefacsimile (714) 569-0941
of the parties.
stated herein.
XIX.
MERGER
This Agreement, together with the attachments hereto, expresses the total understanding
There are no oral understandings of the parties or terms and conditions other than as
Page 13 of 14
XXo
VALIDITY
The invalidity in whole or in part of any provision of this Agreement shall not void or
affect the validity of any other provision of this Agreement.
MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature hereinbelow has the power,
authority and right to bind their respective parties to each of the terms of this Agreement, and shall
indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to CITY
in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in
the body of this Agreement.
1N WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first
above-written.
CITY OF SANTA ANA, a municipal
corporation of the State of California
ATTEST: "CITY"
_~-- . .~ "~ By:
Clerk of the Council v
David N. Ream
City Manager
APPROVED AS TO FORM:
Joseph W. Fletcher
City Attomey
BY:
Lisa E. Stomk
Assistant City Attorney
RECOMMENDED FOR APPROVAL:
John/[~/R~e/e~stin, Executive Director
Community Development Agency
Taller San Jose
BY: __ ~,
· Sister Eileen McNemey
Executive Director
Fed. Tax ID#: 95-1643383
Page 14 of 14
EXHIBIT A
About the Program
Executive Summary
Taller San Jose through its vocational training center, Taller San Jose Tech, provides paid
hands-on job training to unemployed out-of-school youth (18-28). Taller San Jose Tech
will recruit 100 youth over the next year to participate in job training for the building
trades. We anticipate that 50% of these youth will be eligible to participate in WIA as
older youth ages 18-21.
Although Taller San Jose provides programs and services that include all 10 WIA
Elements/Services, Taller San Jose Tech will focus its efforts on WIA Elements/Services
3-10 which focus more directly on job-training and employabitity. Youth who participate
in job-training at Taller San Jose Tech and need to complete their secondary education
will have access to the educational resources available at Taller San Jose.
Over the course of the next year, Taller San Jose Tech will achieve the following
outcomes:
· Recruit 100 young adults from the target group each year - 50% to be WIA
participants. ,,7~ ~
· Provide industry specific training for 70 student apprentices -2-0~of whom
will be WlA participants.
· Facilitate the placement of 65% of trained apprentices into jobs above
minimum wage.
· 84% of trained apprentices will remain employed for a minimum of 6 months.
Successfully achieving these outcomes among a hard-to-serve target population requires
a creative approach. Taller San Jose offers that kind of vision. Taller San Jose Tech can
prepare unemployed youth with no previous work experience to successfully transition
into the workforce. It accomplishes this through a combination of intensive classroom
instruction, hands-on job training, and a "real world" work environment. Using a pre-
apprenticeship model, students leam while they work. Training focuses on the skills
employers require on-the-job. Taller San Jose Tech provides youth the skills needed to
work in the construction industry by creating a "real world" work environment. This
environment allows them to develop good work habits while providing a structured
environment in which to be successful.
Main Purpose of Program
Taller San Jose (St. Joseph's Workshop) has one focused mission - toprovide
continuing education and job-training to young adults (18-28) who seek a productive
and self-reliant future.
Taller San Jose was established in 1995, by the Sisters of St. Joseph of Orange, in
response to the high crime rate among Santa Ana's youth and the lack of resources
available to youth who had either dropped out of school or been incarcerated. The
majority of youth involved in job-training at Taller San Jose (75%) have been or are
currently involved in gangs, crime and drags. Taller San Jose is a highly focused, goal-
oriented program that challenges its students to build a foundation for future
sustainability.
Taller San Jose Tech (TSJ Tech) is a mission based entrepreneurial venture of Taller
San Jose. TSJ Tech recruits young people with no marketable job skills and prepares
them to work everyday, on-time, responsibly, drug free, and as team members. Program
elements incorporate workplace skills and industry specific job-training with paid work
experience, mentoring, job placement, and easy access to Taller San Jose's educational
and life skills programs. The goal ofTSJ Tech is to assist unemployed youth (18-28) to
become economically self-sufficient in a relatively short period of time through intensive
hands-on job training coupled with employability and social development.
Young people in Santa Ana, who have not completed high school, who have no defined
job skills, and who have criminal records face a number of significant obstacles. Taller
San Jose Tech has identified seven barriers to advancement faced by its target population:
1. Out-of-school youth do not view themselves as "learners" and are both
reluctant to return to school and ill-prepared to enroll in community college.
2.
Because they have no job skills to offer an employer, out-of-school youth tend
t~ enter the job market at minimum wage and stay there without the ability to
advance their employment status.
3. Many young men are unemployed and yet have financial responsibility for the
children they have parented.
4. Although they are unskilled and inexperienced, young males are often viewed
by their extended family as primary breadwinners.
5. Young males in Santa Ana are exposed to the drug culture on a daily basis.
6. A number of young males are unable to pay their mounting fines related to
probation or to past legal infractions.
_ 2
7. The vast majority of young men (18-28) in Santa Ana do not own cars nor do
they have driver's licenses, elements viewed as essential to employment in the
Southern California job market.
TSJ Tech addresses these barriers through intensive classroom instruction, hands-on
training, and effective adult mentoring to address barriers to employment. In this
intensive job-training course, student apprentices acquire essential hands-on skills in the
building trades while learning how to adhere to basic employment principles such as:
showing up on-time and as scheduled, working as a team member to complete
assignments, keeping work areas clean, safely using all tools and equipment, and
properly filling out time cards. This is accomplished through on-site building projects,
classroom work, life skills training, and employability development.
The training model focuses on three key areas: Hard Skills Development - work
experience, EmployabiliO~ Development -job preparation, and Life Skills Development
- on-going personal development. Over the course of the training period, student
apprentices complete the following curriculum:
· Basic Building Repair
· Basic Carpentry
· Basic Plumbing
· Basic Woodworking
· Construction Theory
· Door & Window
Installation
· Drywall Installation &
Repair
· Intro to Tools
· Intro to Blue Prints
· Workplace Safety
· Weatherization
· Customer Service
· Employer Expectations
· Interview Techniques
· Job Search Strategies
· Mock Interview
· Networking
· Resume Writing
· Workplace/Employee
Rights
· Anger Management
· Communication &
Listening Skills
· Conflict Resolution
· Drug & Alcohol
Education
· Goal Setting
· Leadership
Development
· Personal Finance
· Public Speaking
· Workplace Math
Job-training at TSJ Tech takes place over a 12 to 14 week period. The average class
trains and employs 15 - 20 student apprentices. During their paid job-training, student
apprentices participate in work related training four days a week and are provided
opportunities for tutoring and extra work hours one additional day each week.
Program Qualifications:
· Between the ages of 18-28 years of age
· Right to work documents
· Ability to speak, read, and write English at an intermediate level
Program Hours
· Monday- Friday, 8:00AM to 5:00PM
i 3
Student Work Hours:
· Monday- Thursday, 8:00AM to 4:00PM;
Friday optional - ~nath tutoring and/or additional work hours
· 12 to 14 week paid work experience
Student Compensation: · $7.00 per hour
· $100 bonus for perfect attendance.
· Certification from Taller San Jose
There are four full-time and two part-time staff members available to student apprentices
at the TSJ Tech site - a 3:1 student to staffratio. Goal setting activities assist mentors
and staff to identify each student's barriers to employment. Staffmembers then work to
connect students with the support services to overcome their obstacles to employment.
Goals/Objectives and Performance Levels
The primary purpose of TSJ Tech is to provide a means of survival and self-support to
out-of-school youth through structured on the job training and work experience. Over the
course of the next year, TSJ Tech will recruit 100 young adults - 50% of whom will
qualify as WlA out-of-school youth. This will be accomplished through active
recruitment, interviewing, assessment, and effective job-training.
Although the Taller San Jose program offers all 10 WIA Elements/Services, the student
apprentices taking part in job-training and work experience through TSJ Tech will
receive services concentrating on WIA Elements 3-10. Required WlA Outcome Goals
for older youth meet outcomes already established by TSJ Tech training, placement, and
follow-up programming.
Unlike many other community-based organizations, Taller San Jose actively recruits
students through community outreach. Our records show that 65% of all students are
referred by either current or past participants of Taller San Jose programs. Referrals to
Taller San Jose are also generated through the school system, churches, community
organizations, and the probation department.
Youth who meet the minimum requirements for enrollment will take part in an interview
and assessment prior to taking part in job-training at TSJ Tech. Assessment materials
used to identify the basic math skill deficiencies of each student are the same assessment
used by Santa Ana College (SAC) for their adult education programs. Program math
components are adjusted to meet the student apprentices math needs as determined by the
assessment. Enrollment activities begin one month prior to the course start date. This is
followed by 12-14 weeks of intensive job-training. Student apprentices who successfully
complete their.job-training at TSJ Tech receive certification proving proficiency as an
apprentice in the curriculum areas outlined above.
As an organization, Taller San Jose is distinguished by program refinement and
9ontinuous improvement._Through an established evaluation method, the following data
is collected to measure program effectiveness:
4
· Number of students recruited for apprenticeship programs.
· Number of apprentices who complete courses of study.
· Attendance and punctuality rate for apprentices.
· Number of apprentices who enroll in and complete classes in ESL, GED, and Life
Skills.
· Number of apprentices employed beyond the minimum wage after completion of the
program.
· Number of apprentices employed 60, 90, 180 days after job placement.
· Number of apprentices previously incarcerated who remain free of violent or drug
related crimes.
Program Description
TSJ Tech is positioned to serve the older youth (18-21) population through an
intensification of its present program with an emphasis on recruitment, assessment,
training, case management, educational opportunities, support and employment services.
Within the past year, Taller San Jose has made strategic moves to enlarge its capacity
through the development ofTSJ Tech. Partnerships with local community based
organizations including: the Probation Department, Employment Development
Department (EDD), the Regional Occupation Program, the Santa Ana W/O/R/K Center
(SAWC), Santa Aha College (SAC), and the Orange County Conservation Corps
(OCCC) have contributed to the ongoing development of programming and services at
Taller San Jose.
SAWC has been a key parmer for Taller San Jose over the past several years.
Collaboration between our organizations has included recruitment and referral of clients,
participation in sponsored job fairs, pre-employment workshops, and job referrals and
placement. SAWC is in close geographical proximity to the TSJ Tech site and will make
its services and resources available to student and graduates of our work experience
programs. SAWC staff will have an active role in the presentation of job skills to TSJ
Tech student apprentices. TSJ Tech will continue to work with SAWC as a center for
recruitment of prospective students and a center for referrals to employment for TSJ Tech
graduates.
In addition, the OCCC will play an important role in student success by offering paid
work experience to graduates ofTSJ Tech's job-training program. OCCC will hire 20
TSJ Tech graduates to work on conservation projects throughout Orange County.
See Attachment B for further information about the Provider Work Plan.
Outreach/Recruitment/Eligibility: Taller San Jose recruits out-of-school and
unemployed young adults (18-28) through the following avenues:
· Community Outreach Coordinator- Taller San Jose employs a full-time
staff member to recruit program participants
· Referrals from current Taller San Jose students - 60% of current students
were referred by a friend or relative involved with Taller San Jose
: 5
· Referrals from community partners including: the Orange County
Probation Depamnent, the Santa Ana WORK Center, Centennial
Education Center, and others.
Eligibility is determined through an application process. Program participants at
TSJ Tech are required to completed an application for employment and provide
original copies of right to work documents. The minimum requirements for
enrollment are as follows:
· Must be between the ages of 18-28 years of age
· Possess valid right to work documents
· Have the ability to speak, read, and write English at an intermediate level
Intake/Assessment: An assessment of each student takes place prior to training at
TSJ Tech. Student apprentices are interviewed by a staff member and complete a'
math assessment exam which determines whether a student is below a 6th grade
math proficiency level. Program math components are adjusted to meet the
student apprentices math needs.
Case Management: Taller San Jose attributes its success at reaching and retaining
Santa Ana's undereducated and unskilled youth to a holistic, relational approach
to education and training. The philosophy of the program calls for high
interaction between staff and student apprentices. Staff focus on making warm
and supportive contacts with student apprentices from the first phone
contact/walk-in, through orientation sessions and throughout the first critical
weeks of the student's participation.
TSJ Tech links each student with an adult staff mentor within one week of
enrollment in job-training. The mentors assess individual student risk factors,
oversee attendance, student performance and have long-term responsibility for the
student-apprentices assigned to them. Regular attendance, punctuality, drag-free
behavior, a positive attitude and appropriate dress are viewed as job-ready
behaviors and emphasized on a daily basis.
In addition, TSJ Tech graduates work with the Career Center staff at Taller San
Jose to find full-time employment and enter the workforce and/or enroll in
continuing education coursework after completing training.
Program Services: TSJ Tech provides an intensive, multi-level job training
program to prepare young adults to enter the workforce in the areas of general
building repair, carpentry and weatherization. Student apprentices who
successfully complete their job-training at TSJ Tech receive certification as a pre-
apprentice in the construction trades.
Placement in Jobs or Continuing Education: TSJ Tech has a strong program
linking student apprentices to employment through job preparation workshops,
participation in job fairs, resume preparation, referrals and job coaching. Job
resources are networked through SAWC. SAWC is in close geographical
6
proximity to the TSJ Tech site and will make its services and resources available
to student and graduates of our work experience programs. SAWC staff will have
an active role in the presentation of.job skills to TSJ Tech student apprentices.
In addition, TSJ Tech student apprentices who have not completed their
secondary education are encouraged to co-enroll in a high schooI diploma, GED
test preparation class or computer certification program. These diploma and
certification programs are sponsored through Santa Ana College/Centennial
Education Center at the Taller San Jose education program site. All educational
and leadership training programs sponsored by Taller San Jose can be utilized by
TSJ Tech student apprentices on an open-enrollment basis.
A network of local employers including: Austin Hardwood & Hardware, Shea
Properties, White Cap, HCS-Cutler, Home Depot, and a number of local
contractors will provide employment opportunities to graduates. Likewise,
OCCC will offer paid work experience and continuing education to those youth
who are not ready to enter the workforce immediately upon completing their
training at TSJ Tech.
Follow-up: Providing follow-up to students after they completed their studies or
job-training is a key part of the relational model used by Taller San Jose. TSJ
Tech is committed to providing follow-up services including mentoring, job
coaching, and support services to 100% of its graduates. Follow-up services
provide a stable foundation for students to build on as they transition for
unemployment into the workforce and include:
· Providing job placement and referral to student apprentices who achieve
certification in job-training coursework.
., Assisting students apprentices to maintain employment for a minimum of
6 months after placement through ongoing job coaching, mentoring, and
support services.
· Working as a liaison between employers and graduates for a minimum of
90 days after placement.
All follow-up services will be provided to graduates for 12-months after their
completion ofjob-training activities. Staffmentors will provide intensive support
through the first 90 days after placement providing weekly meetings. As
graduates acclimate to the workplace, meetings will happen on a bi-weekly or
monthly basis.
Staff Plan
There are four full-time and 2 part-time staff members available to student apprentices
at the TSJ Tech facility - a 3:1 student to staff ratio. Key staff for TSJ Tech include
the following people:
Sister Eileen McNemey (.20), founder and Executive Director of Taller San Jose. Sr.
Eileen has been a Sister of St. JosephofOrange for over forty years. She received her
M.A. in Educational Administration and a M.S. in Counseling Psychology. She is on the
_ 7
Sub-Contracting:
Taller San Jose is not an island. Located in the geographic center of Santa Ana, the
program interacts with numerous educational and social service organizations to
accomplish its goals. Taller San Jose views its role as a strong advocate for the unseen
and underse~ved out-of-school youth in Santa Ana. The program acts as a powerful
broker in the community - recruiting students who are least likely to return to education
or training and providing a support system for these young people, mentoring them into
productive adulthood.
Taller San Jose addresses the needs of out-of-school youth (18-28) with the collaboration
of the following partners:
Orange County Conservation Corps has worked with Taller San Jose on numerous
community committees and referred clients to services offered by the other on an
informal basis. We believe that a more formalized partnership makes sense for numerous
reasons, the foremost being our strong commitment to providing quality job-training,
work experience and educational services to at-risk youth. A Memorandum of
Understanding formalized the commitment of both organizations to work together to:
· Facilitate the development of a comprehensive youth services delivery system in
the County to meet the needs of youth;
· Create and sustain a partnership that will increase the capacities of our
organizations to serve youth;
· Advocate for youth; and,
· Create and sustain partnerships with other private and public agencies to leverage.
available resources to serve youth.
Matching Funds: $268,000
· Santa Ana College provides instructors in GED test preparation, High School
Diploma and Computer Technology offered at the Taller San Jose campus site.
Counselors meet with clients on an on-going basis related to programs and
matriculation in community college programs.
Cost: In-Kind
· The Orange County Probation Department provides a staff liaison to TSJ Tech.
This individual advocates for alternative sentencing, identifies and refers
appropriate participants and coordinates supervision of individuals on probation.
Cost: In-Kind
· La Familia Drug and Alcohol Prevention Center: serves as a referral site for
students dealing with issues related to substance abuse including individual, group
and family therapy.
Cost: In-Kind
EXHIBIT 13
STATEMENT OF WORK
Scope of Work. City hereby engages contractor as an independent contractor to
perform the following described work, and contractor hereby agrees to perform
said work upon the terms and conditions here-in-after set forth.
A. Specifically, contractor shall perform the following services:
Contractor shall assess each participant using a standardized
assessment tool within thirty (30) days of enrollment. If
assessment supports a Basic Skills deficiency, reading and math
must be the first service to be delivered to participant.
Contractor shall identify through prescribed assessment which of
the ten elements as noted below will be prescribed for each
participant. Chosen elements will be noted in each participant's
Individual Service Strategy (ISS). Services needed but not
provided by Contractor must be coordinated with the Service
Navigator and other youth partners.
The ten elements are:
Tutoring, study skills and instruction leading to completion of
secondary school, including dropout prevention strategies.
Alternative secondary school services, as appropriate.
Summer employment opportunities directly linked to
academic and occupational learning.
Paid and unpaid work experiences including OJT, job
shadowing and internships as appropriate.
Occupational skills training as appropriate.
Leadership development opportunities, which may include
community service and peer-centered activities encouraging
responsibility and other positive social behaviors during non-
school hours as appropriate.
Supportive services
Adult mentoring for the period of participation and
subsequent period, for a total of not less than 12 months.
Follow-up services for not less than 12 months after the
completion of participation.
Comprehensive guidance and counseling, which may
include pregnancy prevention, drug and alcohol abuse,
counseling and referrals, as appropriate.
Contractor shall establish at least one goal for each participant as
related to the elements identified in their ISS. If the participant is
deficient in basic reading and/or math skills, one primary goal must
be for basic skills and must be the first service provided, Goals are
to be based on appropriate age standards and entered in
participant's ISS.
Contractor shall provide an enrollment orientation for each
participant which at the minimum includes the following information:
Program goals and objectives
Length of program period
Complaint handling procedures
Available supportive services
Anticipated exit date
Hands-on orientation at the Santa Aha WORK Center
Participant orientation shall be documented and placed in
participant's file. An orientation of the Santa Aha W/O/R/K Center
will also be provided.
Contractor shall provide participant services in accordance with the
program schedule and curriculum attached hereto as the program
narrative (Exhibit A). Neither the program schedule nor curriculum
may be altered in any way during the term of this agreement,
without prior written approval given to contractor by the Santa Ana
Workforce Investment Board 0NIB).
Contractor shall maintain daily, weekly, and monthly classroom and
internship training time and attendance records for all participants.
Copies of attendance records shall be placed in participant's file
upon completion of program.
Contractor shall maintain individualized counseling records and
shall make these records available for review and inspection upon
request by City staff. All such records shall remain otherwise
confidential and shall be kept in a form approved by City.
Contractor shall maintain and share with other Youth partners the
Individual Service Strategy (ISS) for each participant from time of
enrollment through and including twelve (12) months after he/she is
exited from the program.
Full completion of the program and its elements shall be defined as
and determined by individual participant attainment of the learning
objectives and demonstrated achievement of the standards for
evaluation listed in the training curriculum verified and approved by
the Santa Ana WlB.
10.
Contractor shall provide each participant who attains full completion
of the program with a certificate of completion. Such certificate
shall serve as contractor's assurance to the City that the recipient
of said certificate has satisfied the conditions of full completion as
set forth in conditions identified in paragraph 5 above.
11.
Contractor shall, upon request by City or in accordance with
schedules and/or procedures stipulated by City staff at the outset of
the program, transmit to City reports and/or forms containing all
appropriate data and any other pertinent information available on
each participant and program operations in general
12.
Contractor shall report on progress of program to Youth Council on
a regular basis as determined by contractor and City staff.
13.
Contractor shall follow and abide by the proposal submitted and
approved by the Santa Aha Workforce Investment Board. Any
changes to the proposal must be submitted in writing to the Santa
Ana WIB for consideration.
Exhibit C
COMPLAINT HANDLING
UNDER THE
WORKFORCE INVESTMENT ACT
SANTA ANA
WIA
Santa Ana Local Workforce Investment Area
July l, 2001
Table of Contents
I. Information Regarding Complaints ............................................................................................ 2
A. Nondiscrimination and Equal Opportunity Complaints .......................................................... 2
1, Policy Statement ................................................................................................................ 2
2, Civil Rights ......................................................................................................................... 3
3. Nondiscrimination Laws underWIA ......................................................................... ' .......... 4
4. How to File Your Complaint ............................................................................................... 5
B. Criminal Complaints .............................................................................................................. 6
II. General Procedures for Handling Non-Criminal Violations of the Act ....................................... 6
III, Procedures for Handling Complaints at the SDA Level ............................................................. 8
IV. Procedures for Handling Complaints at the State Level .......................................................... 13
V. Procedures for Handling Discrimination Complaints by Participants ....................................... 15
VI. Procedures for Handling Handicap Complaints by Participants .............................................. 16
GLOSSARY OF WIA TERMS ........................................................................................................ 18
Information Regarding Complaints
A. Nondiscrimination and Equal Opportunity Complaints
1. Policy Statement
In carrying out the purpose of the Workfome Investment Act (WIA), the City of
Santa Ana Local Workforce Investment Area (LWlA) will establish programs to
prepare youth and unskilled adults for entry into the labor force and to afford
job training to those individuals facing serious barriers to employment. Every
effort will be made to provide services necessary for eligible individuals to
obtain productive employment.
In implementing WIA, all contractors in the Santa Ana LWIA will foster equal
opportunity and non-discrimination, as provided in State and Federal equal
opportunity and non-discrimination laws including, but not limited to:
· Title VI of the Civil Rights Act of 1964
· Title VII of the Civil Rights Act of 1964
· The Age Discrimination Act of 1975, as amended
· Section 503 of the Rehabilitation Act of 1973
· Section 504 of the Rehabilitation Act of 1973
· Title IX of the Education Amendments of 1972
· Section 188 of the Workforce Investment Act of 1998
In keeping with our commitment, no individual shall be excluded from
participation in, denied benefits of, subjected to discrimination under, or denied
employment, in the administration or of in connection with any WlA funded
program because of race, color, religion, sex, national origin, age, handicap, or
political affiliation or belief.
Participation in programs and activities financially assisted in whole or in part
under WIA shall be open to citizens and nationals of the United States, lawfully
admitted permanent resident aliens, lawfully admitted refugee, parolees, and
other individuals authorized by the Attorney General to work in the United
States.
No individual will be intimidated, threatened, coerced, or discriminated against
because of filing a complaint, furnishing information, or assisting or
participating in any manner in an investigation, compliance review, hearing, or
any other activity related to the administration of WIA.
2
Administration responsibility for this Equal Opportunity/Affirmative Action
(EO/AA) Program is delegated to the Equal Employment Opportunity (EEO)
Officer for the Santa Ana Local Workforce Investment Area. Equal oppor[unity
and non-discrimination, however, will only be achieved through leadership and
implementation of a viable Affirmative Action Equal Opportunity Program.
Patricia Nunn, Executive Director
Santa Ana Local Workforce investment Area
Civil Rights
No one applying for or enrolled in the Workforce Investment Act (WIA)
Programs may be discriminated against because of race, color, creed,
handicap, national origin, sex, age, political affiliation, or beliefs.
This means that - for any of the characteristics listed above:
You may not be denied the opportunity to enroll in WIA.
No benefits or services may be denied you for discriminatory
reasons.
You may not be segregated or treated any differently from other
applicants or participants, while you are being registered,
interviewed, counseled or tested; or while you are working or
attending classes as part of the program.
You must be provided an equal chance to use all facilities
available in the program.
Fair employment practices must be provided to all staff with
regard to recruiting, hiring, transferring, promotions, training,
compensation, benefits, layoff, and termination.
You have the right to make a complaint if you feel you have been denied any
of the above opportunities. You cannot in any way be penalized for filing a
complaint. Your WIA sponsor has established a mechanism for handling
complaints or grievances. Your complaint must be filed within 180 days. All
complaints will be handled confidentially.
3
Nondiscrimination Laws under WIA
Title VI of the Civil Ri~lhts Act of 1964
Prohibits discrimination on the basis of race, color, national origin, or
religion.
The Aqe Discrimination Act of 1975
Prohibits arbitrary discrimination against persons age 40-70.
The Rehabilitation Act of f 1973
Prohibits discrimination based on handicap.
Title iX of the Education Amendments of 1972
Prohibits discrimination in any education or training program or activity
receiving federal financial assistance.
OTHER CIVIL RIGHTS LAWS:
Title VII of the Civil Riqhts Act of 1964
Prohibits discrimination in employment based on race, color, religion,
sex, or national origin in all terms and conditions of employment and
establishes the Equal Employment Opportunity Commission as the
administrative agency.
White House Executive Order No. 11246 as Amended by Executive
Order No. 11375
Creates the office of Federal Contract Compliance and prohibits
discrimination based on race, color, sex, religion, or national origin.
Department of Labor Secretary's Order no. 4-73
Prohibits discrimination based on sex.
Equal Pay Act of 1963
Prohibits pay differential solely because of sex.
4
Emergency Employment Act of 1971
Prohibits discrimination based on race, creed, national origin, political
affiliation, or beliefs.
How to File Your Complaint
Put your complaint in writing.
Have it sworn to before a notary public, if possible.
Provides details that tell what happened, where it happened, and when
it happened.
Give the name and addresses of all persons who were present or who
had anything to do with the matter.
...Complaints on the basis of race, color, or national origin, age, sex,
religion, political affiliation or belief, retaliation and citizenship, must be
filed within 180 days of the alleged occurrence directly with:
Director
Civil Rights Center
U.S. Department of Labor, Room N-4123
200 Constitution Ave., NW
Washington, D.C. 20210
Complaints on the basis of handicap must be filed within 180 days of
the alleged occurrence. These complaints must be filed directly with
the WIA administrative entity. The WIA administrative entity shall issue
a written decision within 30 days of the filing of the complaint. If the
complaint is still unresolved, an appeal may be made to the Chief of
State Workforce Investment Division Office.
The Department of Labor, the Civil Service Commission, the Equal
Employment Opportunity Commission, and many other offices and agencies
are committed to assuring equal employment opportunities for all persons.
They will protect you.
A case may be taken to court if the other processes do not yield satisfactory
results.
You may hire your own lawyer, or if you cannot afford one, the court may
appoint one for you.
5
it is unlawful for an employer, union, or employment agency to punish you or
any witness for attempting to present the facts in a case.
YOUR CIVIL RIGHTS UNDER THE
WORKFORCE INVESTMENT ACT
Santa Ana Local Workforce Investment Area
1000 E. Santa Ana Blvd., Suite 200
Santa Aha, CA 92701
(714) 565-2600
II.
B. Criminal Complaints
In accordance with the WIA (P.L. 105-200) and the implementing code of Federal
section 667.600 .... Federal handling of criminal complaints and report of fraud, abuse
and other criminal activity. "All information and complaints involving fraud, abuse or
other criminal activity shall be reported directly and immediately to the City of Santa
Ana and the Secretary of Labor."
General Procedures for Handling Non-Criminal Violations of the Act
The following procedure is promulgated to meet the requirements of Title 20, of the Code of
Federal Regulations, Section 667.600 through 667.640 of the WlA regulations, and Section
181(c) of the Act (Public Law 105.200:29 U.S. Code Sec. 2931 et seq.) at the State and
LWIA level for the receipt, investigation, hearing, and resolution of complaints by WIA
participants, subrecipients, applicants for participation, or financial assistance, labor unions,
community based organizations, or any other persons.
These procedures provide for resolution of non-criminal complaints arising from the
operation of the Santa Ana LWIA.
A complaint is defined here as a written expression by a party alleging a violation of the
Act, regulations promulgated under the Act, recipient grants, subagreements, or other
specific agreements under the Act, including terms and conditions of employment of such
participants in employment training programs. All complaints, amendments and
withdrawals shall be in writing. These procedures are intended to resolve matters which
concern policies, procedures or action(s) arising in connection with WIA programs operated
by each LWIA grant recipient and subrecipient under the Act.
These procedures shall not be construed as affecting any other available legal remedy
outside of the WIA complaint process (i.e., disputes regarding terms and conditions of
employment of any employee who is not a participant), either separately or simultaneously,
that a person may wish to pursue in the resolution of a non-WIA complaint. Also, these
procedures do not restrict the LWIA grant recipient staff in carrying out informal discussion
6
procedures do not restrict the LWIA grant recipient staff in carrying out informal discussion
and resolution of any problems outside of and without resort to the formal complaint
procedure.
The following principles and rules apply to all complaints at all steps of the complaint
procedures:
All complaints must be made in writing within 180 days of the alleged
occurrence, except complaints alleging fraud or criminal activity.
All persons filing a complaint shall be free from restraint, coercion, reprisal, or
discrimination. Good faith efforts shall be made to informally resolve the
complaint prior to the scheduled hearing. Complainants have the right to
withdraw their complaints (in writing) at any time prior to the hearing. A
complainant may amend his/her complaint to correct technical deficiencies but
not to add issues.
Complainants shall have the right to be represented at their own expense by
person(s) of their choosing at all levels of the complaint process.
Upon enrollment into employment or training, participants shall be provided
with a written description of these procedures, including notification of their
right to file complaints and instructions for filing.
An employer of participants, including private-for-profit employers of
participants, may use this or other complaint resolution procedures so long as
the participant is informed of the complaint resolution procedure they are to
follow and the time frames governing review of complaints are met.
A "participant", within the meaning of these procedures, is an individual who
receives employment-training services under a program funded by Santa Ana
LWIA. The Complaint Resolution Procedures contained herein (or the
alternative procedures which an employer may use) shall be available to
participants to resolve disputes regarding items and conditions of employment
of such participants in employment training programs. However, such
procedures shall not be used to resolve disputes re;larding terms and
conditions of employment of any employee who is not a participant, as defined
herein.
If a complaint does not receive a decision at the LWIA grant recipient level
within 60 days of filing the complaint or receives an unsatisfactory decision,
the complainant then has a right to request a review of the complaint by the
Governor.
7
Complainants must initially file and exhaust LWIA grant recipient/hearing
procedures prior to appealing to the State except where the State determines
that the LWIA grant recipient's procedures are not in compliance with the
State's procedures.
III.
Procedures for Handling Complaints at the LWIA Level
A. Receipt of Complaints
Pursuant to the WIA regulations found at 20 CFR, Section 667.600, the LWIA
administrative entities have the responsibility to conduct hearings and resolve
complaints made by individuals about the administration of programs in the LWIA.
"LWIA level" encompasses LWIA administrative entity and employers to which the
administrative entity has delegated the complaint resolution process. The following
comprise the guidelines for resolving issues arising in connection with WIA programs
operated by the Santa Ana LWIA including resolutions of complaints arising from
actions, such as audit disallowances or the imposition of sanctions taken by the
Governor with respect to audit findings, investigations or monitoring reports.
1. Form and Filing of Complaint
Official filing date of the complaint is the date the written complaint is received.
The filing of the complaint with the Santa Aha LWIA Equal Employment
Opportunity Officer shall be considered as a request for hearing and a
decision must be issued within 60 days. The complaint must be in writing and
must be signed and dated. The complaint should also contain the following
information:
Full name, telephone number, if any, and mailing address of the
complainant;
Full name, telephone number, and mailing address of the agency
involved (respondent);
Clear and concise statement of facts including dates constituting
alleged violation;
What provisions under the Act, regulations, grant or other agreements
under the Act, are believed to have been violated;
Remedy sought by the complainant; and
If the complainant is a private or public entity or corporation, and not a
natural person, the filing of the complaint must be duly authorized by
the governing body of such entity or corporation.
8
The absence of any of the requested information shall not be a basis for
dismissing the complaint.
A copy of the complaint must be sent to the respondent and both parties
notified of the opportunity for an informal resolution. At each step of the
complaint process, the complainant must be notified in writing of the next
procedural step.
Informal Conference
Informal conferences will be utilized by the Santa Ana LWIA to resolve
complaints; however, such informal conferences shall not extend the time
within which a decision must be issued after receipt of a complaint. Attempts
at informal resolution will commence with two (2) weeks of the date of filing of
the complaint.
The EEO Officer will review the case and ascertain facts prior to the
conference so that appropriate resolution can take place at the time of
this meeting whenever possible.
Although the complaintant should be encouraged to attend this
conference, his/her failure to do so should not preclude his/her right to
request a hearing on the matter.
If mutually satisfactory resolution results and the Santa Ana LWIA
concurs, the EEO Officer will write a brief report for the file stating the
issues and resolution. The matter shall then be considered closed.
If resolution does not result, the complainant shall be provided the
necessary information and assistance to request a hearing if he/she so
desires.
Request for Hearing
As in the case of the complaint, the request for a hearing should be put
in writing and be filed in person or by mail. A governing board
resolution of authorization to appeal should also be submitted when
appropriate. The request should be filed with:
Lydia H. Morgan
EEO Officer
Santa Ana Local Workforce Investment Area
1000 E. Santa Aha Blvd., Suite 200
Santa Ana, CA 92701
A hearing will be scheduled by the EEO Officer within thirty (30) days of
the date of filing of the complaint.
4. Notice of Hearing
Upon receipt of the request for hearing, the complainant and the respondent
will be notified in writing of the hearing ten (10) calendar days prior to the date
of the hearing. The ten-day notice may be shortened with the written consent
of the parties. A decision will be issued by the Santa Ana LWlA within sixty
(60) days of the date of filing of the complaint.
The hearing notice shall be in writing and contain the following information:
The date of notice, name of the complainant, and the name of the party
against whom the complaint is filed.
The date, time, and place of hearing before an impartial hearing officer.
A statement(s) of the alleged violation(s)
Advise as to where information or assistance may be obtained, and the
name, address, and telephone number of the Santa Ana LWIA Equal
Employment Opportunities (EEO) Officer who can answer inquiries.
Conduct of Hearing
The hearing shall be conducted in an informal manner with strict rules of evidence
not applicable. Unnecessary technicalities should be avoided. It should provide the
flexibility to enable adjustment to the circumstances presented.
The hearing officer shall have complete independence to obtain facts and
make decisions. The hearing officer shall be in a position to render impartial
decisions and thus should not be subordinate to the Santa Ana LWlA or its
subrecipients. The hearing officer will be selected from a list of names on file
with the EEO Officer.
Full regard must be given to the requirements of due process to insure a fair
and impartial hearing.
The hearing office designated by the EEO Officer to function in a quasi-judicial
capacity should begin the hearing by summarizing the record and the issue
and should explain the manner in which the hearing will be conducted, making
sure that everyone involved understands the proceedings. Such explanations
should be adapted to the needs of the specific situation. The hearing officer
might take testimony under oath or affirmation to give some assurance of
veracity to the hearing.
10
The burden of proof should be reasonable and flexible, dependent upon the
circumstances of the case involved. The hearing officer determines the order
of proof. Generally, the party making the complaint has the obligation of
establishing his or her case and should be examined first.
The party involved should have the right to be represented (at their own
expense) if he/he so desires. Other he/she is limited to his/her own abilities
and those of the hearing officer in obtaining testimony in the case.
It is important that the hearing officer obtain the fullest information for the
record. If the parties involved, or their representatives, do not know how to
ask the right or pertinent questions in pursuing their right to due process, it
shall be necessary for the hearing officer to step in to have all the materials
and relevant facts elicited.
The practice in informal hearings is generally not to apply strict rules of
evidence in obtaining facts. However, the quantity of evidence required to
support a decision on an issue should be sufficiently credible that the state (or
other appropriate agency), upon reviewing the decision, would conclude that
the decision is supported by substantial evidence.
The hearing officer should attempt to negotiate a resolution of the issue at any
time prior to the conclusion of the hearing.
Within ten (10) days of the conclusion of the hearing, the hearing officer will
issue a recommended decision to the LWlA for final determination. The
recommended decision shall be in writing and may be accepted, rejected or
modified by the Santa Aha Workforce Investment Board.
Issuance of Decision
Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWIA shall
issue a written decision to all parties by first class mail. The final decision shall
contain the following information:
2.
3.
4.
5.
6.
The name of the parties involved.
A statement of the alleged violation and issues related to the alleged violation.
A statement of the facts.
The decision and the reasons for the decision.
A statement of corrective action, if any, to be taken.
Notice of the right to request, within ten (10) calendar days of receipt of the
decision, a review of the decision by the State Review Panel.
11
Record of Hearing
An administrative file containing support documents on the complaint resolution
process hearing conducted will be retained by the Santa Aha LWIA. The purpose of
a record is to serve as substantiation of the process followed by the Santa Ana LWlA
on the resolution of the issues and the results. This information would then be
available for subsequent review in the event the matter is raised with the State. Such
records must be retained for a three-year period after the grant has been officially
closed out.
The Santa Aha LWIA's written decision will be included in the record. Evidence
received at the hearing, notes by the hearing officer, stenographer's notes and tape
recordings may also be used.
Establishment of Complaint Procedures
In accordance with Section 667.600, each employing agency including private-for-
profit employers of participants under the Act is required to establish a complaint
procedure for resolving matters relating to the terms and conditions of employment.
Employers may operate their own grievance system or may utilize the Santa Ana
LWIA's established procedures under Section 667.600. At a minimum these
procedures must include:
Written notice, upon enrollment into employment training services, of the scope
and availability of such procedures. Employer's grievance procedures shall be
set forth in a written document and must meet the regulation mandate that a
complaint will be resolved with sixty (60) days from the date the complaint was
filed. A copy of employer's grievance procedure shall be provided to each
participant upon enrollment in employment training.
2. Written notice, at the time the grievance is filed, of the procedures under which
the grievance will be processed.
Written notification of the disposition of the grievance and a written decision shall
be issued within thirty (30) days of the filing of the grievance unless a present and
long established grievance specifically provides other limits; and
Written notification of the participant's right to request a review of the employer's
decision by the Santa Ana LWIA and the State Review Panel in accordance with
Section 667.600.
12
IV. Procedures for Handling Complaints at the State Level
Section 181(c) of the Act and the WIA regulations at 20 CFR, Section 667,600(d) requires
the Governor to establish a State Review process of complaints filed at the LWIA grant
recipient level and of complaints initially filed at the State level.
Appeals of decisions issued at the LWIA level including audit disallowances and sanctions
shall be reviewed by the State Review Panel. The State Review Panel shall review the
record established at the LWIA level and shall issue a decision based on the information
contained therein.
Complaints which may be initially filed at the State level will be heard by an independent
hearing officer designated by the State Workforce Investment Division (WID). The hearing
officer shall conduct a hearing and issue a recommended decision to the State Panel. The
recommended decision shall be in writing and may be accepted, rejected or modified by the
State Review Panel.
Form and Filing of Complaint.
1. Request for State Review of LWIA Level Decisions
On receipt of a complainant's request for review because of an unsatisfactory
decision, the State shall provide for an independent state review.
2. Filing of Requests for State Review
The State Review Panel shall review all LWIA level decisions when a request
for review is filed within 10 days of receipt of the adverse decision. Such
requests must be filed in writing with the Chief of the WID Office. The request
for review should contain the following information:
a. Full name, address, telephone number of the party requesting the
review
b. Full name, address, telephone number of the other party
c. A copy of the decision
d. Brief statement of reasons for review or the section of the LWIA
decision to be reviewed including regulatory and statutory citations
e. A statement of the relief sought.
13
Complaintant Responsibility
It is the responsibility of the complainant to include in the request for review a
written statement setting forth the facts presented at the LWlA hearing which
support the requested relief.
The Chief, WID, shall mail a copy of the request for review to the other party
and to the LWIA. It shall be the responsibility of the LWIA to submit the
complete record including a typed record of the hearing to the Chief, WID,
within ten (10) days.
Conduct of Hearings.
1. Request for Hearing at the State Level
if no decision has been issued at the LWIA level or the State has determined
an audit disallowance or imposed sanctions, the complainant may request a
hearing. The hearing officer will then issue a recommended decision to the
State's Review Panel for final determination.
2. Filing for Request for Review
The request for a State hearing shall be filed within ten (10) days after LWIA
should have issued a decision or ten (10) days after the issuance of the audit
disallowance or sanction. The request shall be filed directly with the Chief of
the WID in writing and should include the following:
Full name, address, and telephone number of the party requesting the
review
Name, address, and telephone number of the LWIA
Copies of complaints made at LWIA level from which no decisions were
issued or sanctions imposed
A statement of basis for the request for hearing.
3. Evidentiary Hearing
Upon receipt of the request for a State level hearing, a hearing before a
designated hearing officer will be scheduled.
14
The hearing will be recorded mechanically or by court reporter.
Both parties concerned will have the opportunity to present oral and written testimony
under oath, to call and question witnesses in support of his/her position, to present
oral and/or written arguments, to examine records and documents relevant to the
issue(s), and to be represented.
The hearing officer shall issue a written decision, which shall be forwarded to the
State Review Panel for final determination.
The State Review Panel may accept, reject or modify this recommendation. The
decision of the State Review Panel is final except for audit disallowances, which must
be approved by the Secretary of Labor.
C. State Review Panel
The State Review Panel will consist of a panel of three representatives from the
Employment Development Department: one from the Legal Offices, one from the
WID, and one from the Director's office. The panel will issue a written decision,
which will be sent to the appropriate parties within thirty (30) days of receipt of the
request for State review.
Decisions issued by this panel, under the authority of the Governor, are final.
D. Issuance of State Review Decision,
The State review will be limited to violations of the WlA, implementing WlA
regulations or the grant agreement. This review shall be limited to the record
established at the LWIA hearing.
Procedures for Handling Discrimination Complaints by Participants
Complaints on the basis of race, color, or national origin, age, sex, religion, political
affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within
180 days of the alleged occurrence.
It is the responsibility of the Santa Ana LWIA's Equal Employment Opportunity
(EEO) Officer to determine jurisdiction and to make the complainant aware of
and provide assistance in filing a complaint in accordance with the Santa Ana
LWIA's procedure under Section II (A).
15
No later than 180
days of alleged __
discrimination
Handling of complaints filed at LWIA level arising in
connection with WlA programs operated by LVV-IAs
Informal Resolution Process
Filing of Complaint / Request for Hearing ]__
Notice of Hearin issued by LWIA ]
Hearing Conducted ]
LWIA Decision within 60 days ]
Within 10 days of
receipt of
unsatisfactory
decision or 10 days
from date LWIA
decision should have
been issued
Unsatisfactory Decision or LWIA Decision not
issued within 60 days
Request for State Review
Governor's Decision issued by State Review
Panel
If no decision issued by State Review Panel
Appeal to DOL
In cases where areas of authority overlap, it is the responsibility of the EEO
Officer to advise the complainant of the existence of State, Federal and other
proper action agencies, which may also have a bearing.
Complainants alleging discrimination under this part will be made aware of
their right to file directly with the Office of Civil Rights (OCR), U.S. Department
of Labor and applicable procedures.
Complainants must file their complaint directly with:
Lydia H. Morgan
EEO Officer
Santa Ana Local Workforce Investment Area
1000 E. Santa Ana Blvd., Suite 200
Santa Ana, Ca 92701
VI. Procedures for Handling Handicap Complaints by Participants
Complaints alleging discrimination on the basis of handicap will be filed and processed
under the Department of Labor regulations implementing Section 504 of the Rehabilitation
Act of 1973 at 29 Code of Federal Regulations Section 32.
Complaints must exhaust the Santa Ana LWIA's informal resolution
procedures before filing their complaint with OCR.
Complainants will be made aware of the 180 days requirement in which to file
his/her complaint.
A. Procedures at the LWIA Level
The complainant shall file his/her complaint directly with the Santa Ana LWlA.
Upon receipt of the complaint, the EEO Officer shall investigate and gather
information concerning the complaint.
An informal conference will be held with the parties concerned in an effort to
resolve the issue(s). The complainant has the right to be present and may be
represented during the conference.
The Santa Ana LWIA shall issue in writing its decision to the complainant no
later than thirty (30) days after the filing of the complaint.
16
B. Procedures at the State Level
The complainant may appeal to the State if he/she is not satisfied with the
decision of the Santa Aha LWIA.
The Complainant must file his/her appeal as a request for review directly with
the Chief WID within ten (10) calendar days after the receipt of the Santa Ana
LWIA's decision.
The Chief-WID, shall issue a decision no later than thirty (30) calendar days
after receipt of the request for review.
After the complainant has received a decision or no decision has been
received from the Director of Employment Development Department (on
behalf of the Governor), the complainant has the right to appeal his/her
complaint within thirty (30) calendar days to the Office of Civil Rights (OCR)
with the Department of Labor.
17
No later than 180
days of alleged
discrimination
Filed within 30
days of
L WIA/State
Decision or 90
days from date of
initial filing of
complaints
Filing of complaint on the basis
Of Handicap with LWlA
Informal Resolution
If no resolution reached
Request for Hearing
Notice of Hearing
Hearing Conducted
LWIA Decision
Unsatisfactory Decision or No Decision
State Review
Governor's Decision
Appeal to Assistant Secretary
Department of Labor
Day 1
Day/45 Day
60 Days
GLOSSARY OF WIA TERMS
AGE DISCRIMINATION ACT - A law passed by Congress in 1975 which prohibits discrimination
on the basis of age by any program or activity receiving Federal funds.
APPLICANT ~ An individual who applies to a subrecipient or contract for services provided under
WIA and who has no yet transitioned to the status of participant.
ASSESSMENT - Services designed to determine each participant's employability, aptitudes,
abilities and interests and to develop a plan to achieve the participant's employment and related
goals; also to identify the available employment and training activities appropriate for the
participant. Testing and counseling may also be used during the assessment process.
CHARGING PARTY (CP), COMPLAINANT, GRIEVANT, OR AGGRIEVED PERSON - The
person who charges that he/she has been discriminated against under Department of Justice
nondiscrimination and civil rights regulations and/or guidelines.
DISCRIMINATION - In general, a failure to treat all equally, whether intentional or unintentional;
the effect of an action, policy or practice which selects an individual or class of persons to receive
unequal treatment.
ELIGIBLE NON-CITIZEN - Lawfully admitted permanent resident, aliens, lawfully admitted
refugees, and parolees and other individuals authorized by the Attorney General to work in the
United States.
EMPLOYER - An employer subject to the provisions of the Civil Rights Act of 1964, as amended,
including state and local governments and any Federal agency subject to the provisions of Section
717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by
Executive Order 11246, as amended.
GRIEVANCE - An allegation that something imposes an illegal obligation or burden or denies
some equitable or legal right, or causes injustice.
HANDICAPPED INDIVIDUAL - Any individual who has a physical or mental disability that
constitutes or results in a substantial handicap to employment.
18
INTAKE - Includes screening to determine eligibility; to select from eligible applicants those
individuals who are most in need and can benefit from program services; to complete procedural
requirements necessary to enroll an individual into the program and to refer those not enrolled to
other programs.
JOINT COMPLAINT - A complaint of employment discrimination covered by Title VII or the Equal
Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC
unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in
employment and other practices and pattern or practice "joint complaints" are normally investigated
by OCR.
JURISDICTION - Authority to investigate and resolve complaints against an institution subject to a
law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc.
PARTICIPANT - Any applicant who has: (1) Been determined eligible for participation upon intake;
and (2) Who is receiving subsidized employment, training or services (except post-termination
services) funded under the Act, following intake, except for an individual who receives only
outreach and/or intake and assessment services.
19
EXHIBIT D
CERTIFICATION REGARDING LOBBYING
CERTIFICATION FOR CONTRACTS, GRANTS, LOANS
and COOPERATIVE AGREEMENTS.
The undersigned certifies, to the best of his or her knowledge and belief, that:
1)
No Federal appropriated funds have been paid or will be paid, by or on behalf
of the undersigned, to any person for influencing or attempting to influence
an officer or employee of an agency, a Member of Congress, an qfficer or
employee of Congress, or an employee of a Member of Congress in
connection with the awarding of any Federal contracts, the making of any
Federal grant, the making of any Federal loan, the entering into of any
cooperative agreement, and the extension, continuation, renewal,
amendment or modification of any Federal contract, grant, loan or
cooperative agreement.
2)
If any funds other than Federal appropriated funds have been paid or will be
paid to any person for influencing or attempting to influence an officer or
employee of any agency, a Member of Congress, an officer or employee of
Congress, or an employee of a Member of Congress in connection with this
Federal contract, grant, loan or cooperative agreement, the undersigned shall
complete and submit Standard Form - LLL, "Disclosure Form to Report
Lobbying," in accordance with its instructions.
3)
The undersigned shall require that the language of this certification be
included in the award documents for all subawards at all tiers (including
agreements) and that all subrecipients shall certify and disclose accordingly,
This certification is a material representation of fact upon which reliance was
placed when this transaction was made or entered into. Submission of this
certification is a prerequisite for making or entering into this transaction imposed by
31 U.S.C. 1352. Any person who fails to file the required certification shall be
subject to a civil penalty of not less than $10,000 and not more that $100,000 for
each such failure.
Taller San Jose
WIA Youth
Grantee/Contractor Organization
Sister Eileen McNernsy, Executive Director
EXHIBIT E
Certification Reqardinq Dru~l-Free Workplace Requirements
The certification set out below is a material representation upon which reliance is placed by the
U.S. Department of Housing and Urban Development in awarding the grant. If it is later
determined that the contractor knowingly rendered a false certification, or otherwise violates the
requirements of the Drug-Free Workplace Act, the U.S. Department of Housing and Urban
Development, in addition to any other remedies available to the Federal Government, may take
action authorized under the Drug-Free Workplace Act.
CERTIFICATION
A. The contractor certifies that it will provide a drug-free workplace by:
(a)
Publishing a statement notifying employees that the unlawful manufacture,
distribution, dispensing, possession or use of a controlled substance is prohibited
in the contractor's workplace and specifying the actions that will be taken against
employees for violation of such prohibition;
(b) Establishing a drug-free awareness program to inform employees about-
(1)
(2)
(3)
(4)
The dangers of drug abuse in the workplace;
The contractor's policy of maintaining a drug-free workplace;
Any available drug counseling, rehabilitation, and employee assistance
program; and
the penalties that may be imposed upon employees for drug abuse
violations occurring in the workplace;
(c)
Making it a requirement that each employee who will be engaged in the
performance of the grant be given a copy of the statement required by paragraph
(a);
(d)
Notifying the employee in the statement required by paragraph (a) that, as a
condition of employment under the contract, the employee will -
(1)
(2)
Abide by the terms of the statement; and
Notify the employer of any criminal drug statute conviction for aviolation
occurring in the workplace no later than five days after such conviction.
(e)
Notifying the U.S. Department of Housing and Urban Development within ten days
after receiving notice under subparagraph (d)(2) from an employee or otherwise
receiving actual notice of such conviction;
Pg. 2 '
(f)
Taking one of the following actions, within 30 days of receiving notice under
subparagraph (d)(2), with respect to any employee who is so convicted -
(1)
(2)
Taking appropriate personnel action against such an employee, up to and
including termination; or
Requiring such employee to participate satisfactorily in a drug abuse
assistance or rehabilitation program approved for such purposes by a
Federal, State, or local health, law enforcement, or other appropriate
agency;
(g)
Making a good faith effort to continue to maintain a drug-free workplace through
implementation of paragraphs (a), (b), (c), (d), (e) and (f).
The contractor shall insert in the space provided on the attached "Place of Performance"
form the site(s) for the performance of work to be carried out with the grant funds
(including street address, city, county, state, and zip code), the contractor further
certifies that, if it is subsequently determined that additional sites will be used for the
performance of work under the contract, it shall notify the U.S. Department of Housing
and Urban Development immediately upon the decision to use such additional sites by
submitting a revised "Place of Performance" form.
ram Operator
Sister Eileen McNerney
DIVISION OF EMPLOYMENT SERVICES
PLACE OF PERFORMANCE
FOR CERTIFICATION REGARDING DRUG-FREE WORKPLACE REQUIREMENTS
Name:
Shawna Smith
Taller San Jose
Name of Contractor:
Contractor Number:
Date: June 3, 2002
A2002-094
The Contractor shall insert in the space provided below the site(s) expected
to be used for the performance of work under the contract convered by the
certification'.
Place of Performance include street address, city, county, state, zip code
for each site):
810 N. Poinsettia
Santa Ana, CA 92701
EXHIBIT F
Match/In
Administrative Program Total WIA Kind
Personnel Expenses
Salaries* $70,000 $110,000 $75,000 $105,000
Benefits*
Other- Student Apprentices* $232,000 $58,000 ,5 $174,000
Total Personnel $70,000 $342,000 ,[ $133,000 i. $279,000
_O_Operating Expenses
Rent or user fee* $11,400 $102,600 $16,812 ,[ $97,188 ~_
Utilities*
Telecommunications*
Parking fees
Security
Maintenance
Insurance
Equipment
Rental fees
Purchase
Vehicle lease charges
(vehicles may not be
purchased)
Office expenses*
(consumables) ' '
Accounting Services
Legal services
Auditing services
Indirect costs
Staff training
Staff travel/mileage
Customer Training
Support services* ,~ -
Profit (for profits only)
Other- Uniforms* $8,000 ~ $2,000 · $6,000 ·
Total Operating Expenses $11,400 $110,600 $18,812 $103,188
GRAND TOTAL $81,400 ,j $452,600 'i~, $151,812 ,/ $382,188
* See Budget Narrative - separate sheet following detailing these costs
BUDGET NARRATIVE
Proposal Budget
See Attachment C for Budget Form.
Personnel Expenses
Salaries
Benefits
Student Apprentices
Operating Expenses
Rent of user fee
Utilities
Telecommunications
Office Expenses
Support Services
Other- Uniforms
Program Director (.50) $25,000
Training Instructor (1.0) $50,000 $75,000
Training Instructor @ 30% of salary $15,000 $15,000
25 youth for 415 hours of training ~ $7/hour; no benefits
$72,625 $72,625
Total Personnel $162,625
57% of occupancy and association fees - total of $9,500 per month
$65,500
10,000 sqft ~ $3.00/sqft per year - 50% of anticipated usage
$16,000
Telephone and internet fees - 50% of anticipated costs
$7,50O
General office supplies
Instructional materials and supplies including: lumber, drywall,
doors and windows, etc. - 25 youth ~ $1,000 each
20 bus passes ~$37.50 each $750
7.5 childcare vouchers ~ $300 each $2,250
20 uniforms ~$100 per youth
$47,000
$3,000
$2,000
Total Operating
$141,000
BUDGET NARRATIVE
Proposal Budget
See for Budget Form for line item&
Personnel Expenses
Salaries
Student Apprentices
Program Director (.50)
Training Instructor (1.0)
$25,000
$50,000 $75,000
20 youth for415 hours oftraining~$7/hour;no benefits
$55,000 $58,000
Total Personnel $133,000
Operating Expenses
Rent of user fee 15% of occupancy costs
Other- Uniforms 20 uniforms @$100 per youth
$16,812
$2,000
Total Operating $18,812
II IIIII II III I I IIII I
EXHIBIT G
PERFORMANCE STANDARDS
[]
IX]
In-School Youth
Out-of-School Youth
Name of Organization:
Taller San Jose
Contract #: A2002-094
Program Year: May 17. 2002 -June 30. 2003
Contract Amount: $151 ,gl 2
# of Participants Enrolled: 20 Cost per Participant: $7 591
Performance Standards for Youth ages 16-18:
Skill Attainment Rate:
Diploma/Equivalent Attainment Rate:
Retention Rate:
Customer Satisfaction Rate:
Participants:
Employers:
Performance Standards for Youth ages 18-21:
Recruit 50 young adults from the target group year
Provide industry specific training for 20 WIA participants
Facilitate the placement of 65% of trained apprentices into jobs above minimum wage
84% of trained apprentices will remain employed for a minimum of 6 months
Exhibit H
Contractor agrees that in addition to those agreements and obligations specified in the
contract boiler plate, program narrative and statement of work, they will also adhere to
and obey the following provisions, assurances, and certifications.
ARTICLES
1)
2)
3)
4)
5)
Contractor assures and certifies that where applicable, classroom training
instructors are properly credentialed, and training curriculums comply with State
Education Codes.
Contractor assures and certifies that any requested modification to this agreement
must be submitted in writing, explaining requested changes and rationale.
Contractor further assures that no modification will be implemented without prior
written approval from the Santa Aha Local Workforce Investment Area's Board.
Contractor assures and certifies that they are in good standing with the California
Secretary of State Franchise Tax Board and Internal Revenue Service. Any
change in corporate status or suspension shall be reported immediately to the
CITY.
Contractor agrees to cooperate with any monitoring, inspection, audit, or
investigations of activities related to this agreement as may be scheduled and
conducted by the Santa Ana Local Workfome Investment Area's Board.
Contractor assures and certifies that it will maintain and abide by the Santa Ana
Local Workforce Investment Area's Grievance Complaint Procedures in its
entirety as included here in Exhibit C. All contractor's publications and
advertisements shall include the phrase "An Equal Employment and Training
Opportunity Organization".
ACORD. C'ERT!FICATE OF LIABILITY INSURANCE.,,.. ~ ,.. 2 ] o,/~',~}[oo3
89'7-559-6?69
THIB'CERI'~FICATE 'IS I9~UED AS A MA';-I'E~ OF INFOR~'ATION
ONLY AND CONFERS NO RIGH'F~ UPON THE CER"F[FICATE
HOLDER. THIB CERTIF;CATE DOES NOT AMEND, EXTEND OR
ALTER 'rile qO'VER~. ,,,GE AFFORDI;~ B'Y THE POUCIES BELOW.
INSURERS AFFORDING COVERAGE
C~ 929-005
IHSURERC:
A ~WI~ ~I~03--01-019 6/~0/2003 6/30/2004 ~ ~ 2,000. 000
~ APPRO' ED AS T( FORM ~A~E~TE .... ~ 2,0~0, ooo
~a~ Laura She, fly / -- ~) $
~o~ Deputy CJi Attorney ~v~y
) '
92?01
C~IlHCATE HOL~R ~ [ A~m~Ll~a~i ~URm'~R: CANn~: ~T~N
Co11:812178 T~1:202105 Cerb:: 1-4504 ~ACGROCORPOP, ATIONI~
ACORD. CERTIFICATE OF LIABILITY INSURANCE
~
09/'11/2003
THffi CERllFICATE I$18~UED ~ A MAttER OF INFORMATION
ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE
HOLDER. THffi CERTIFICATE DOES NOT AMEND, EXTEND OR
ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW·
INSURERS AFFORDING COVERAGE
LISTED ~W ~ ~E~ ~UEO ~ ~E IN~ fl~ ~ED ~OYE FOR TH E ~LICY PERIOD flDICA~D.
~ ~ ~ ~ ~ OR OTH~ ~ ~ flE~ECT TO ~H THIS C~TIF~A~ ~Y BE I~ED OR
;Lm~-~; ~ 2, S00,000
~n Jole, Bl~k Or~t, 810 M. Eotniet~&, ~a ~&, ~ 9270~
I AD~UR~ ~Ufl~ L~.: . ....
CoJ. L:S12180 Tp1:11~4177 O ACORD CORPORATION 1~8
*POLICY NUMBER:
UNI-CGL-03-01--018 (1-14601-00-03)
*INSURED COMPANY NAME: American Unity Group
ENDORSEMENT
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.
ADDITIONAL INSURED - DESIGNATED PERSON or
ORGANIZATION
This endorsement modifies insurance provided under the following:
COMMERCIAL GENERAL LIABILITY COVERAGE PART
SCHEDULE
Name of Person or Organization: St. Joseph Health System
City of Santa Aha and its Officers, Agents, Employees and
Volunteers are named as additional insured as respects their
interest in connection with the named insured.
(If no entry appears above, information required to complete this endorsement will be
shown in the Declarations as applicable to this endorsement.)
WHO IS AN INSURED (Section II) is amended to include as an insured the person or
organization shown in the Schedule, but only with respect to liability arising out of your
operations or premises owned by or rented to you.
IT IS AGREED THAT ANY INSURANCE MAINTAINED BY THE CITY OF
SANTA ANA SHALL APPLY IN EXCESS OF, AND NOT CONTRIBUTE WITH,
INSURANCE PROVIDED BY THIS POLICY.
Agent's S ignatu re: ~,~~/ ~'--~~
CG 2010 11 85
(21g)C SAMPLE- Additional I nsur,:d with Primary/Non-Contributing Language Added
APPROVED AS TO
La~ra SI'reedy
Deputy City Attorney