HomeMy WebLinkAboutCOMMUNICATIONS SUPPORT GROUP 7AGREEMENT TERMINATION
Please complete this form when the attached agreement is no longer in effect. i 15 gL' ? P
Return form to the Sr. Deputy Clerk of the Council (M-30). Call 647-5238 if YCOO S N� A f' ; ,'<._
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Signature: EL -Q -01_f",
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Date: f ui
City of Santa Ana
Revised 8-7-03 Clerk of the Council
(E.-rh�►�pid� )
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CONSULTANT AGREEMENT
A-2006-277
THIS AGREEMENT made and entered into this 16th day of October, 2006 by and
between Communications Support Group, a sole proprietorship (hereinafter "Consultant'), and
the City of Santa Ana, a charter city and municipal corporation organized and existing under the
Constitution and laws of the State of California (hereinafter "City").
RECITALS
A. The City desires to retain a consultant having special skill and knowledge in the field of
Cable Television operations.
B. Consultant represents that Consultant is able and willing to provide such services to the
City.
C. In undertaking the performance of this Agreement, Consultant represents that it is
knowledgeable in its field and that any services performed by Consultant under this
Agreement will be performed in compliance with such standards as may reasonably be
expected from a professional consulting firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the
terms and conditions hereinafter set forth, the parties agree as follows:
1. SCOPE OF SERVICES
Consultant shall perform those services as set forth in Exhibit A and B to this Agreement.
City agrees to provide office space, telephone, computer and printer, access to City e-mail, and
parking.
2. COMPENSATION
a. City agrees to pay, and Consultant agrees to accept as total payment for its services a
total sum which shall not exceed $85,870.00 for all hours worked, travel and expenses during the
term of this Agreement.
b. Payment by City shall be made within thirty (30) days following receipt of proper
invoice evidencing work performed, subject to City accounting procedures. Payment need not
be made for work which fails to meet the standards of performance set forth in the Recitals
which may reasonably be expected by City.
3. TERM
This Agreement shall commence on November 1, 2006 and terminate on October 31,
2007, unless terminated earlier in accordance with Section 12, below. The term of this
Agreement may be extended upon a writing executed by the Executive Director of the Parks,
Recreation and Community Services Agency and the City Attorney.
4. INDEPENDENT CONTRACTOR
Consultant shall, during the entire term of this Agreement, be construed to be an
independent contractor and not an employee of the City. This Agreement is not intended nor
shall it be construed to create an employer-employee relationship, a joint venture relationship, or
to allow the City to exercise discretion or control over the professional manner in which
Consultant performs the services which are the subject matter of this Agreement; however, the
services to be provided by Consultant shall be provided in a manner consistent with all
applicable standards and regulations governing such services. Consultant shall pay all salaries and
wages, employer's social security taxes, unemployment insurance and similar taxes relating to
employees and shall be responsible for all applicable withholding taxes.
5. INSURANCE
Prior to undertaking performance of work under this Agreement, Consultant shall
maintain and shall require its subcontractors, if any, to obtain and maintain insurance as
described below:
a. Commercial General Liability Insurance. Consultant shall maintain commercial
general liability insurance naming the City, its officers, employees, agents, volunteers and
representatives as additional insured(s) and shall include, but not be limited to protection against
claims arising from bodily and personal injury, including death resulting therefrom and damage
to property, resulting from any act or occurrence arising out of Consultant's operations in the
performance of this Agreement, including, without limitation, acts involving vehicles. The
amounts of insurance shall be not less than the following: single limit coverage applying to
bodily and personal injury, including death resulting therefrom, and property damage, in the total
amount of $1,000,000 per occurrence. Consultant shall supply City with a fully executed
additional insured endorsement in substantially the form attached hereto as Exhibit C upon
execution of this Agreement and shall be approved in form by the City Attorney.
b. Business automobile liability insurance, or equivalent form, with a combined single
limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for
owned, hired and non -owned automobiles.
c. Worker's Compensation Insurance. In accordance with the provisions of Section 3300
of the Labor Code, Consultant, if Consultant has any employees, is required to be insured against
liability for worker's compensation or to undertake self-insurance. Prior to commencing the
performance of the work under this Agreement, Consultant agrees to obtain and maintain any
employer's liability insurance with limits not less than $1,000,000 per accident.
d. The following requirements apply to the insurance to be provided by Consultant
pursuant to this section:
(i) Consultant shall maintain all insurance required above in full force and
effect for the entire period covered by this Agreement.
(ii) Certificates of insurance shall be furnished to the City upon execution of
this Agreement and shall be approved in form by the City Attorney.
(iii) Certificates and policies shall state that the policies shall not be canceled
or reduced in coverage or changed in any other material aspect without
thirty (30) days prior written notice to the City.
e. If Consultant fails or refuses to produce or maintain the insurance required by this
section or fails or refuses to furnish the City with required proof that insurance has been procured
and is in force and paid for, the City shall have the right, at the City's election, to forthwith
terminate this Agreement. Such termination shall not effect Consultant's right to be paid for its
time and materials expended prior to notification of termination. Consultant waives the right to
receive compensation and agrees to indemnify the City for any work performed prior to approval
of insurance by the City.
6. INDEMNIFICATION
Consultant agrees to and shall indemnify and hold harmless the City, its officers, agents,
employees, consultants, special counsel, and representatives from liability for personal injury,
damages, just compensation, restitution, judicial or equitable relief arising out of claims for
personal injury, including health, and claims for property damage, which may arise from the
direct or indirect operations of the Consultant or its contractors, subcontractors, agents,
employees, or other persons acting on their behalf which relates to the services described in
section 1 of this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay
all costs for the defense of the City, including fees and costs for special counsel to be selected by
the City, regarding any action by a third party challenging the validity of this Agreement, or
asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief
due to personal or property rights arises by reason of the terms of, or effects arising from this
Agreement. City may make all reasonable decisions with respect to its representation in any
legal proceeding.
7. CONFIDENTIALITY
If Consultant receives from the City information which due to the nature of such
information is reasonably understood to be confidential and/or proprietary, Consultant agrees
that it shall not use or disclose such information except in the performance of this Agreement,
and further agrees to exercise the same degree of care it uses to protect its own information of
like importance, but in no event less than reasonable care. "Confidential Information" shall
include all nonpublic information. Confidential information includes not only written
information, but also information transferred orally, visually, electronically, or by other means.
Confidential information disclosed to either party by any subsidiary and/or agent of the other
party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure
shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is,
through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful
possession of the Consultant without an obligation of confidentiality; (d) is required to be
disclosed by operation of law; or (e) is independently developed by the Consultant without
reference to information disclosed by the City.
8. CONFLICT OF INTEREST CLAUSE
Consultant covenants that it presently has no interests and shall not have interests, direct
or indirect, which would conflict in any manner with performance of services specified under
this Agreement.
9. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this
Agreement shall be in writing and shall be deemed to be properly given if delivered in person or
mailed by first class or certified mail, postage prepaid, or sent by telefacsimile or other
telegraphic communication in the manner provided in this Section, to the following persons:
To City: Clerk of the City Council
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
telefacsimile (714) 647-6956
With courtesy copies to:
and
Executive Director of Parks and Recreation
City of Santa Ana
20 Civic Center Plaza (M-23)
P.O. Box 1988
Santa Ana, California 92702
telefacsimile (714) 571-4200
City Attorney
City of Santa Ana
20 Civic Center Plaza (M-29)
P.O. Box 1988
Santa Ana, California 92702
telefacsimile (714) 647-6515
To Consultant: Communications Support Group
409 Edgewood Rd.
Santa Ana, CA 92711
Telefacsimile (714) 836-6280
Attn: Katherine A. Bowers
A party may change its address by giving notice in writing to the other party. Thereafter,
any communication shall be addressed and transmitted to the new address. If sent by mail,
communication shall be effective or deemed to have been given three (3) days after it has been
deposited in the United States mail, duly registered or certified, with postage prepaid, and
addressed as set forth above. If sent by telefacsimile, communication shall be effective or
deemed to have been given twenty-four (24) hours after the time set forth on the transmission
report issued by the transmitting facsimile machine, addressed as set forth above. For purposes
of calculating these time frames, weekends, federal, state, County or City holidays shall be
excluded.
10. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and
Consultant, and supersedes any and all other agreements, oral or written, between the parties. In
the event of a conflict between the terms of this Agreement and any attachments hereto, the
terms of this Agreement shall prevail. This Agreement may not be modified except by written
instrument signed by the City and by an authorized representative of Consultant. The parties
agree that any terms or conditions of any purchase order or other instrument that are inconsistent
with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant nor
the City. Each party to this Agreement acknowledges that no representations, inducements,
promises or agreements, orally or otherwise, have been made by any party, or anyone acting on
behalf of any party, which are not embodied herein.
11. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Consultant,
Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior
written consent of the City and any such assignment, transfer, delegation or subcontract without
the City's prior written consent shall be considered null and void. Nothing in this Agreement
shall be construed to limit the City's ability to have any of the services which are the subject to
this Agreement performed by City personnel or by other consultants retained by City.
12. TERMINATION
This Agreement may be terminated by the City upon thirty (30) days written notice of
termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant
compensation for all services performed by Consultant prior to receipt of such notice of termination,
subject to the following conditions:
a. As a condition of such payment, the Executive Director may require Consultant to deliver
to the City all work product completed as of such date, and in such case such work product shall be
the property of the City unless prohibited by law, and Consultant consents to the City's use thereof
for such purposes as the City deems appropriate.
b. Payment need not be made for work which fails to meet the standard of performance
specified in the Recitals of this Agreement.
13. DISCRIMINATION
Consultant shall not discriminate because of race, color, creed, religion, sex, marital
status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited
by applicable law, in the recruitment, selection, training, utilization, promotion, termination or
other employment related activities. Consultant affirms that it is an equal opportunity employer
and shall comply with all applicable federal, state and local laws and regulations.
14. JURISDICTION - VENUE
This Agreement has been executed and delivered in the State of California and the
validity, interpretation, performance, and enforcement of any of the clauses of this Agreement
shall be determined and governed by the laws of the State of California. Both parties further
agree that Orange County, California, shall be the venue for any action or proceeding that may
be brought or arise out of, in connection with or by reason of this Agreement.
15. PROFESSIONAL LICENSES
Consultant shall, throughout the term of this Agreement, maintain all necessary licenses,
permits, approvals, waivers, and exemptions necessary for the provision of the services
hereunder and required by the laws and regulations of the United States, the State of California,
the City of Santa Ana and all other governmental agencies. Consultant shall notify the City
immediately and in writing of her inability to obtain or maintain such permits, licenses,
approvals, waivers, and exemptions. Said inability shall be cause for termination of this
Agreement.
16. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature hereinbelow has the power,
authority and right to bind their respective parties to each of the terms of this Agreement, and shall
indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to
City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set
forth in the body of this Agreement.
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IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year
first above written.
ATTEST:
PATRICIA E. HEALY
Clerk of the Council
APPROVED AS TO FORM:
JOSEPH W.FLETCHER
City Attorney
By:
Lauri Sheedy
Assistant City Attorney
CITY OF SANTA ANA
DAVID N. REAION
City Manager
COMMUNICATIONS SUPPORT GROUP
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EXHIBIT A
Contractor agrees to provide, at the request of the City Manager or designee technical support to
City Manager and Executive Director of the Recreation and Community Services Agency, for
the City's Cable Television operations up to twenty-eight (28) hours per week of which twelve
(12) will be dedicated to development of the community bulletin board and including but not
limited to cable programming, customer service and franchise compliance/administration as
follows:
1. Monitor currency and accuracy of franchise security and certificate of insurance
documents provided by the Cable Operator.
2. Receive/document resolution to subscriber's complaints and respond to cable
television program inquiries from City Officials and citizens.
3. Assist in providing information for the Santa Ana Board of Parks and Recreation, and attend
meetings as necessary.
4. Monitor cable operator's telephone response time and report results to City.
5. Maintain databases necessary to monitor Cable Operator's compliance to City Cable
Television Subscriber Protection Ordinance and franchise agreement and to provide
information based on inquiries.
6. Maintain in City Cable Office historical and current records of cable television
program, franchise agreement and related documentation.
7. Plan and coordinate programming requirements for shows on City Channel 3. This includes
providing monthly story roll with City contact information to the City and cable operator,
review of programs and story assignments.
8. Provide quality control of content for television programs.
9. Assist City in reviewing channel program playback for technical problems, and follow- up
with cable operator to correct technical issues such as channel snow, buzz, low audio, signal
interference, etc.
10. Coordinate with cable operator the development of updates for show introductions for City's
television programs.
11. Coordinate dub requests for City programs to provide to City staff and show
participants.
12. Assist in providing information related to cable for other City departments and
areas related to cable television that needs clarification, i.e., information on
simulcasting in Spanish, etc.
13. Assist City with preparation for annual Mayor's State of the City report, coordinate
stock footage for video presentation, attend technical testing and coordinate in field
needs for television production at location of the event. Review and pre-test video -
roll -ins with City team related to the event. Assist in preparation for DVD's related to the
Mayor's event for CTV3 bulletin board presentation (at event location).
14. Provide comprehensive technical performance testing of the subscriber cable system
as set forth in Exhibit "B". This testing will be conducted during the months of July
and/or August.
15. Prepare a comprehensive cable regulatory report documenting overall cable operator
activity, performance and compliance to the franchise agreement. This report will be
completed at the conclusion of the calendar year.
16. Prepare a report documenting the programming that was prepared and shown on
Ch. 3, and the operator's compliance to the franchise agreement.
17. Assist in development of budget plan and possible layouts for the production of City
cable television programming.
18. Follow rate comparisons to 5 local Time Warner systems in Orange County.
19. Review and update equipment list for City Council Chambers with City video engineer for
current technology related to new franchise. Assist and review design for equipment
placement integration related to television production, directing, user-
friendliness, playback, master control and related television needs.
20. Attend meetings as needed related to City programming, shared programming with outside
organizations, and in-house programming.
21. Assist as needed for follow-up related to I -Net changes. Arrange and follow-up
City's move to a fiber connection for television master control room.
22. Prepare and maintain the City community bulletin board complete with text, photos,
video, and advanced graphics incorporating City information. This includes meeting
with City staff to develop ideas and assistance in designing appropriate material for public
information dissemination.
23. Prepare a multi -media presentation for the Santa Ana Zoo to be five minutes in length with
the Scala system complete with graphics, photography and audio ($5500.)
EXHIBIT B
PROOF OF PERFORMANCE TESTING
Perform a series of television signal level measurements to ascertain franchise
compliance. All testing shall be coordinated and supervised by Consultant.
A. Test shall be performed at the tap location under the existing conditions.
B. No accommodations shall be made to allow the City to correct problems found
prior to testing.
C. Prior to the commencement of testing, obtain the necessary calibration certificate
for all frequency/voltage sensitive equipment which will be used in the field
testing from the Grantee.
D. A 100' calibrated RG -59 jumper shall be used to connect the output of a
subscriber tap to the input of the measuring equipment.
II. An abbreviated proof of performance check shall be completed for each of the six (6)
Construction Phases. A minimum of five (5) different locations per Construction
Phase for the subscriber cable shall be selected and tested for compliance as set forth
in the following sections.
A. The following tests shall be performed at the headend prior to field testing and
at all subscriber network test points and field test locations.
Vistigal carrier levels
Aural carrier levels
Vistigal/Aural difference (calculated)
Sweep Peak -to -Valley
Carrier -to -Noise
Low frequency distortions ("Hum")
Composite Triple Beat
TASO rating of picture distortions on all channels
B. The following inspections shall be made at the headend:
Stand -by -carriers
Patch bays and switching bridges
Stand-by power generators
Radio carriage
Aural levels
Emergency override equipment
Installation of leased access equipment
Microwave and satellite receive equipment
10
C. The following inspections shall be performed at the Grantee's office and
elsewhere:
Telephone answering equipment
Billing, converter, and converter addressing computer equipment
Parental control lock systems
I11. Prepare a final comprehensive report (test and summary report) following the
conclusion of the performance test.
A. The test report shall include a description of testing methods, testing criteria, list of
locations tested, and test scores.
B. The summary report ("Executive Report") shall employ graphs and charts summarizing
the scores of all testpoints and make comparative analysis of the test results to the
minimum standards found in the Grantee's franchise and the current
CFR 47 Part 76 (FCC) Rules and Regulations.
I
EXHIBIT C
ADDITIONAL INSURED ENDORSEMENT
FOR COMMERCIAL GENERAL LIABILITY POLICY
Insurance Company
This endorsement modifies such insurance as is afforded by the provisions of Policy
# relating to the following:
1. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701; its
officers, employees, agents, volunteers and representatives are named as additional insureds
("additional insureds") with regard to liability and defense of suits arising from the operations
and uses performed by or on behalf of the named insured.
2. With respect to claims arising out of the operations and uses performed by or on
behalf of the named insured, such insurance as is afforded by this policy is primary and is not
additional to or contributing with any other insurance carried by or for the benefit of the
additional insureds.
3. This insurance applies separately to each insured against whom claim is made or
suit is brought except with respect to the company's limits of liability. The inclusion of any
person or organization as an insured shall not affect any right which such person or organization
would have as a claimant if not so included.
4. With respect to the additional insureds, this insurance shall not be cancelled, or
materially reduced in coverage or limits except after thirty (30) days written notice has been
given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701.
(Completion of the following, including countersignature, is required to make this endorsement
effective.)
Effective , this endorsement form as a part of
Policy #
Issued to
Named Insured
Countersigned by
12
Authorized Representative
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THIS CERTIFICATE IS ISSLMD AS A MATTER OF INFORMATION Oml AND
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409 EDGEW000 AD.
SANTA ANA, CA. 92706 COMPANYLETTER D �-- —
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To:4 P. 1'1
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i'UR �QMERCL1i_ GF,, 1✓RAL LIABI rry pQJ.IC y
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arrd uses frrfrn
ored by or on behalf of the named insured. p
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rit:rlf ai'the namcci insured, succi irisurance ac is WDnded by this Policy is p rn r hrtd is not n
ac�dil1-01 to or contributing with any other insmmnce carried by or for the Benefit of the
addi'.arnml iilstlrcds.
s. This irisuranc�e applies separately to each insured agairist whom Clair,' is made o;
stat is brotsg{tt tsccpt with rcSput to the company's litnits cyf liability, The inCltrir,' any
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4. \Vfth respect to the additionst insure
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C';r;npletiUn of the tQIJOI%'ing, including euuntersignature, is required to rnttkc this endnrsemettt
effective.)
Effective 4-2-2006
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A,SSIMd tQ,l'i87�iEktNE 8�lkrFRc R.•��-_ -
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Countersigned by ;y :��� �—
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STEVE MILLER EM"D OR ALTER THE COVEM(C AFFORDED BY THE POLIOIEB BELOW,
S RISUITE 202
CORONA, CA.
928%9 COMPANIES AFFORDINCY COVERAGE
CORO9
COMPANY A FARMERS INSURANCE GROUP OF COMPANIES
LETTER
ibsllRFr COMPANY - ..
LETTER e
KATHERINE BOWERS
COMPANY -
OBA COMMUNICATIONS SUPPORT GROUP LITTER C
409 EDGEWOOO RD. CpMPwNY D
SANTA ANA, CA. 92706 ^/ { LETTER
A-'aOp(Q'%rI 1 ary E
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TYPE OF INSURANCE
POLICY NUMBER
FNV Ulom
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GENERAL LIABILITY
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DATE WAMY)
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COMPIEIENSNE FORM
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PREW"&PRRATEINS
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Effective 4-2-2007_ _ this endorsement form as o par of
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409 EDGEWOOn RD.
SANTA ANA, CA. 92706
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THE ABOVE OESORIBED POLICIES BE CANCELLED BEFORE TNF EX -
20 CIVIC CENTER PLAZA PIAATIQFE_DATE THEREOF, THE ISSUING COMPANY WILL ENDEAVOR TO
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# yt 309-88-40 relating to the foilowing:
V The City of Santa Attu, 20 Civic Center ?laza, Santa Ane, California 92701: its
officers, employees, agents, volunteers and representatives are named ac additional insureds
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and uses pei flamed by or on behalf of the named itisured.
7 With respect to claims arising out of int operations and uses performed by or on
behalf of the named insured, such insurance as is afforded by this policy is primary and is not
additional to or contributing with any other insurance carried by or for the benefit of tlrc
additional t;;surcds.
3 This insurance applies separately to each insured against whom claim is made or
suit is brought except with respcet to the company's iirnits of liability. The inclusion of any
persue or organization ns an insured shall not offuoi tiny right which such person or organization
wo:asl havr as •r, claimant if not so included.
4 With respect to the additionat insureds, this insurance shall not be cancelled, or
materially reduced in coverage or limits except after thirty (30) days written notice has berm
giver, to tilt Cit} of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701.
(Cbtnpletion of the following, including countersignature, is required to make thin endorsement
cffectiv„)
Effective. 4-2-2007 this endorsement form as a part of
Issuedto KATHERtIjF nnucRc nRp_ rnMMuH,� fORT GRAUP
Named Insured
(-ountersigucd by�—
Author:zcd Repres�rta;ive
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Communications Support Group
VIDEO PRODUCTIONS
409 EDGEWOOD RD., SANTA ANA, CA. 92706 PH: 714-836-6280
email: katbowers0sbcglobal.net FAX: 714-836-0902
October 2, 2007
Ms. Lorraine L. McCarty,
Community Affairs Manager, PRCSA
City of Santa Ana
888 W. Santa Ana Blvd., Ste. 200
Santa Ana, Ca. 92701
RE: FCC PROOF OF PERFORMANCE TEST
Dear Lorraine,
Please find the enclosed report for the Time Warner Technical Testing and Proof
of Performance Report with results from Communications Support Group's
(CSG) engineering consultant, Mr. Newell Whitfield. This report reviews the
observations made during the tests Time Warner performed during August 2007.
CSG has found Time Warner to be in compliance with the FCC regulations.
Our report and recommendations have been sent to Ms. Kristy Hennessey, Vice
President, Community Affairs and Mr. Cliff Bridges, Engineer, Time Warner
Cable. Corrections were made in the field by Time Warner staff in the presence
of Mr. Whitfield for channel discrepancies for aural and video problems to meet
FCC standard regulations.
Emergency Broadcast testing was also completed successfully during this year's
testing. Please let me know any discussion or questions you may have related to
the technical testing.
Sincerely,
Katherine A. Bowers
Communications Support Group
Page 2/FCC Technical Testing Santa Ana 2007
C: Gerardo Mouet, Executive Director, PRCSA
City Clerk's Office
Cable Office
Attachments -
Letter to Time Warner/Hennessey
Technical Test
CLI report
Test Equipment Information
Area Maps
Time Warner Channel Lineup
Communications Support Group
VIDEO PRODUCTIONS
409 EDGEWOOD RD., SANTA ANA, CA. 92706 PH: 714-836-6280
email: videoCSG@concentric. net FAX: 714-836-0902
October 2, 2007
Ms. Kristy Hennessey
Vice President Community Affairs
Time Warner Cable
1500 Auto Center Drive
Ontario, Ca. 91761
RE: FCC Proof of Performance Test
Dear Kristy
I would like to thank you for your assistance with this years' technical testing of
the Santa Ana Cable System. Please find enclosed the Annual Technical
Testing and Proof of Performance Report based on Federal Communications
Commission (FCC) requirements. Results were compiled by Mr. Newell
Whitfield, Communications Support Group's (CSG) engineering consultant. This
report reviews the observations made during the tests Time Warner Cable
performed during August 2007. CSG has found Time Warner Cable to be
in compliance with the FCC regulations. We have noted in our report that any
needed corrections were made in the field in the presence of Mr. Whitfield.
We appreciate Time Warner's commitment to excellence and are pleased to see
the new fiber system performing smoothly as well as the very positive report on
the La Mirada Headend. Please do not hesitate to contact the cable office at
714-571-4240 is you have any questions about this report or our request.
Congratulations on a positive and successful Proof of Performance Test.
1
Sincere y;
K herine A. Bowers,
Cable Administrator for the City of Santa Ana
Page 2/ Santa Ana Technical Test Letter 2007
c: Gerardo Mouet, Executive Director, PRCSA
Lorraine L. McCarty, Community Affairs Manager
Mr. Cliff Bridges, Maintenance Supervisor, Adelphia
Cable Office
Attachment Proof of Performance Test
ANNUAL TECHNICAL OVERVIEW
TIME WARNER CABLEVISION
COMMUNICATIONS SUPPORT GROUP
VIDEO PRODUCTIONS
TABLE OF CONTENTS
1.
INTRODUCTION
PAGE
2
2.
SCOPE OF OVERVIEW
PAGE
4
3.
TESTING METHODOLOGY
PAGE
5
4.
STAFF QUALIFICATIONS
PAGE
6
5.
EQUIPMENT VERIFICATION
PAGE
6
6.
RESULTS AND OBSERVATIONS
PAGE
7
6.1 HEADEND
PAGE
7
6.2 AUXILIARY POWERING - HEADEND
PAGE
8
6.3 STANDBY POWER - FIELD
PAGE
8
6.4 RESIDENTIAL NETWORK
PAGE
8
6.5 EMERGENCY ALERT SYSTEM
PAGE
9
7.
RECOMMENDATIONS
PAGE
10
8.
COMMENTS, SUMMARY AND OBSERVATIONS
PAGE
11
9.
APPENDIX TEST POINTS
PAGE
13-18
Enclosed in report:
• CLI Report (Form 320) and aerial testing
• Node Maps
• Santa Ana Channel Lineup
TECHNICAL OVERVIEW
TIME WARNER CABLEVISION - SANTA ANA
1. INTRODUCTION
The Franchise to provide cable television to the residents of Santa Ana grants
the City the authority to conduct tests determining whether the franchisee is
meeting minimum technical requirements. These requirements are covered in
Section 5.10 of the agreement. Santa Ana has been conducting tests of the
cable system on an annual basis since 1983.
In 1992, the Federal Communications Commission (FCC) adopted new rules
governing the method and frequency of cable television technical testing. Under
the new rules, cable systems with at least 1,000 cable subscribers are required
to conduct self -tests of its cable system twice per year to demonstrate
compliance to the signal quality rules. The FCC tests are comparable to those
required under the cable television franchise, and provide information regarding
picture quality (snow, herringbones, bars, etc.). The FCC rules require the cable
operator to conduct complete system tests at least twice annually (at intervals not
to exceed seven months) at test points representative of the entire geographic
area (at least a third being at the longest end of system cascades).
Previously Time Warner requested, and the City agreed, that the 1994 and
subsequent technical tests would follow the procedures set forth by the 1992
Federal Communications Commission (FCC) related to methods and
requirements for conducting proof of performance tests of cable systems. The
FCC rules state that systems between the size of 12,500 and 25,000 subscribers
must test at least seven test points. Time Warner currently has re -designed their
distribution methodology which relocated their Headend facility to La Mirada, Ca
to centralize the Headend to feed all of Time Warner's Southern California cable
systems from one Headend facility. This clustering technique affords Time
Warner the recalculation of test points that reduces the number of test points for
Santa Ana from seven to five with an additional number of channels tested from
nine to ten. The rules also require that the tests be performed in the coldest and
warmest periods of the year.
Communications Support Group, VP RPT2007.001 Page 2
Tests must be performed at the same locations each time and are performed
repeatedly in a 24-hour period in order to make comparisons between test
periods. At each test point, electrical tests must be made on at least eight
channels for a 450 MHz system or higher the size of Santa Ana's (Santa Ana is
now a 750MHz system). Subjective picture quality observations were made on
all channels at each test point.
In July, 2007 the City cable consultant, Communications Support Group (CSG),
VP participated in Time Warner's warmest month tests. Mr. Newell Whitfield,
Consulting Engineer oversaw the latter part of these tests (less the 24-hour
tests). Field tests were done in two consecutive days starting on July 26th , 2007
by Time Warner and were completed on July 27th, 2007. Actual measurements
performed on both days were taken by representatives of Aldephia Cable and
witnessed by Mr. Whitfield. Observations were made at the system Headend
and at 5 locations through out the distribution system.
This year is the second round of three years of testing newly chosen test points.
A decision will be made to select five new test points that will continue to
represent a full span of the city beginning in 2009. The same test points are
typically chosen for performance consistency on an annual basis for 3 to 5 years.
It was the request of the city to begin choosing alternating new test points every
3 years. The test locations chosen are located on end of lines and at
geographical extremities of the cable system, which means, complete test point
coverage that encompasses the entire city. A map is attached for a visual of the
areas covered for this years test point locations.
Participants in initial meetings with Mr. Whitfield on July 26th from Time Warner
included Mr. Cliff Bridges, Technical Operations, Mr. Junior Lopez, Sweep
Technician, and Jesse Foster, Headend Engineer.
Communications Support Group, VP RPT2007.001 Page 3
2. SCOPE OF OVERVIEW
This report summarizes the findings of Time Warner Cable and CSG. Overview
comments summarize findings in the following areas:
Compliance to Testing Methodology
Staff Qualifications
Equipment Lists
Results and Observation
Headend
Subscriber Signal Tap Tests
Levels of low frequency distortion
Levels of composite triple beat
Levels of video and audio
Separation between video carrier and noise
Picture Quality
Visible distortion
Picture clarity
System Powering
Auxiliary Headend Powering
Power plant condition
Communications Support Group, VP RPT2007.001 Page 4
3. COMPLIANCE TO TESTING METHODOLOGY
In most cases, the test points chosen were at the end of the longest amplifier
cascade depicting the expected worst-case performance in that portion of the
distribution system. With the rebuild, Time Warner has redesigned the cable
plant to a hybrid fiber / coax system, which eliminates long cascades of amplifiers
as well as other technical related problems along with it. The longest cascade in
the new rebuilt system is six.
The 100 -foot drop was connected to the chosen tap or device and the following
measures were made:
1. Picture/Audio Analysis - Each channel is viewed and any imperfections
noted. Mr. Whitfield made observations with confirmation by a Time
Warner representative. Observations of less than excellent pictures are
recorded. Problems noted at Headend are addressed and corrected by
the Headend engineer typically at time of detection. Corrections are
usually made in the presence of Mr. Whitfield and verified by him.
2. Carrier -to -Noise - Baseband signal to noise in dB is measured non -
disruptively by the system analyzer. The results are logged and stored in
the test device memory. This measures the relative "snow" in a picture.
3. Third Order Distortion - Composite Triple Beat - This is ratio, expressed in
dB of the peak RF level of the signal to the average power cluster of
distortion products centered around the carrier. Testing methodology is
performed by momentarily dropping the video carrier on selected channels
while monitoring a system analyzer for distortion in the selected channel
spectrum. This measurement identifies beats in a picture, which may or
not be visible in subjective viewing.
4. Low Frequency Distortion (Hum) - This measures the amount of 60 or 120
cycle interference on an unmodulated channel. The system analyzer also
performs this measurement without disrupting the channel. The results
were logged and stored in the test device memory.
5. RF Level Measurements - The level readings of all aural carrier and visual
carrier were measured, automatically logged by the test equipment and
later printed out on hard copy. (The system does not allow any
manipulation of the data once taken.)
7. Visual Carrier Delta - The printout calculates the channel with the highest
video level compared to the channel with the lowest video level and the
"Delta Difference" or "Peak -to -Valley" is reported.
Communications Support Group, VP RPT2007.001 Page 5
4. STAFF QUALIFICATIONS
Cliff Bridges
Mr. Bridges has worked 20 Y2 years with Time Warner in the technical
department. He has taken numerous NCTI courses. Mr. Bridges has a
Fiber optic certification and is a member of the Society of Cable Television
Engineers (SCTE).
Junior Lopez
Mr.Contreras has worked 9 years in the Technical department with Time
Warner. He has taken numerous NCTI courses and as well as a Fiber
optic certification.
Jesse Foster — Headend Technician — 18 years of experience
It should be noted that in conjunction with the above training and
education, all technical participants have attended specialized training
through Time Warner's own training labs.
5. EQUIPMENT LISTS
The test equipment used for this year's proof of performance testing:
• Hewlett Packard 8591-C Spectrum Analyzer.
Serial number 371 OA02055 - Calibration date October 19 2006.
■ Trialithic 860 — DSP
Serial number 237787 Calibration date July 12, 2006
■ Agilent E9034A Power Sensor
Control #1661 Calibration date January 24, 2007
■ Agilent E4418B Power Meter
Control # 2729 Calibration date May 1, 2006
■ Rhode & Schwarz SML01 Signal Generator
Control # 1393 Calibration due date October 31, 2008
Communications Support Group, VP RPT2007.001 Page 6
6. RESULTS AND OBSERVATIONS
Following are the observations made by Mr. Whitfield and results of the
tests conducted.
6.1 HEADEND
Time Warner has completed their final Headend migration into the La
Mirada facility. The Headend is located at 14899 Artesia Blvd in La Mirada
Ca, 90638. The Headend that was previously located at the Santa Ana
College has been decommissioned and Time Warner is now operating out
of a new fiber optic distribution Node that was newly constructed in May
2005. The Node is part of a new system clustering technology that is
being deployed throughout the cable industry today. This clustering
technology takes advantage of fiber optic distribution of broadband
content to multiple cities but originates from one Headend. The Santa Ana
distribution Node is located on 1115 E. Second St. (Cross Street is Santa
Fe between 2nd and 3rd St.) This Node delivers dedicated Santa Ana
programming video to their customers.
The Headend Node design layout was detailed and well documented. It
was a bit disorganized due to new digital equipment being installed. The
outside door to the Headend was propped open allowing the equipment
being subjected to the outside temperature. The temperature was around
90 degrees at the time. It is CSG's recommendation that Time Warner
Cable continue to maintain an orderly and clean headend facility.
Ensuring a controlled temperature environment is critical based on the
merging of multiple cities operating from the single La Mirada facility.
Accessibility was also easily obtained. The property and outside structure
were well maintained, and adequate security measures had been taken to
restrict entry to this area. Time Warner's Visual channel observation at the
Node and subjective visual examinations on all channels at the Node were
improved from previous years. More channels were added to the Santa
Ana channel lineup. A new channel lineup card is included. The in -field
video quality is equal to the observations made at the Node. The test
equipment present at the Headend seemed adequate to provide valid test
data requested. The Headend combiner output signal levels maintained a
flat frequency spectrum that represented a well -tuned RF output. Time
Warner has provided two new fiber links to address video quality issues
previously noted in earlier tests. The Santa Ana City Hall now has a
dedicated fiber feed as well as the Santa Ana College channel. Both of the
fiber feeds originate from the Second Street Node greatly improving the
video quality and have satisfied the concerns of the city. The observed
picture quality was very good with no exceptions.
Communications Support Group, VP RPT2007.001 Page 7
6.2 Auxiliary Headend Powering
The auxiliary power being delivered in the La Mirada headend, is a dual
backup generator running in redundancy mode for much more extensive
fault recovery because this Headend serves video for multiple cities that
includes Santa Ana. The Santa Ana Second St. Node is auxiliary powered
by a 75KW Diesel backup Generator and a UPS system.
6.3 Standby Power Supplies
The Time Warner power supply status has not changed from the previous
year. The long-term plan is to install status -monitoring equipment into the
power supply for more proactive monitoring. With the new acquisition of
the cable system by Time Warner, the power supply upgrade project is
anticipated to move forward. It is CSG's recommendation for Time Warner
to address the power supply upgrade strategy with a proposed plan and
timeline to upgrade the power supplies as the acquisition moves forward.
The 60 -volt commercially fed power supplies in the field provide system
powering. These units have a battery backup that depending on the draw
from the unit will power the system for up to two hours should commercial
power fail. In light of the on-going probability of natural disasters in
southern California, standby power supplies are an essential component
of a cable system's emergency operation capacity. Time Warner has
replaced their old power supplies with new Alpha systems power supplies.
This will allow Time Warner to become more pro -active and minimize
downtime in outage situations. Time Warner runs tests on all of the power
supply units on a quarterly basis.
6.4 Residential Network
As noted earlier, distribution system testing was done in two phases. The
first of these tests were performed by Time Warner in Feb 2007 and the
second phase of testing was performed on July 26th and July 27th 2007.
These tests were monitored by Mr. Whitfield and were performed using
Hewlett Packard and Trialithic test equipment. The first set of tests
covered the 24-hour test and also shows performance regarding all carrier
levels and required relationships. The second test also covered carrier
levels and expanded to include C/N, CTB, In Channel Response and
Hum. The test locations included as follows:
Communications Support Group, VP RPT2007.001 Page 8
Test Point
Location
Cascade
Aerial/Underground
1
2718 Townley
Node + 5
Aerial
2
2514 Poplar
Node + 5
Underground
3
2931 Barclay
Node + 5
Underground
4
3506 S. Garnsey
Node + 5
Underground
5
2620 W. Knox
Node + 4
Underground
Note: With Time Warner rebuild using fiber optics; their deepest cascade in any
part of the system will be 6. This equates to a more reliable infrastructure
that creates small outage areas when problems occur.
Picture quality was observed using a test television set on every channel
at every location during the latter tests at locations 1 - 5. This is a
subjective test and not a specific franchise controlled measurement.
However, subjective quality is the only measure the subscriber uses in
determining how good his/her service is. Depending on circumstances, it is
possible for subjective quality to be unacceptable and to have performance
still meet all specific FCC requirements. It is also possible for subjective
quality to be excellent, yet miss one or more specific requirements. For
these reasons, a combination of objective and subjective analysis has been
used. Time Warner test channels are as follows: Channels 6, 18, 8, 12, 26,
32, 38, 48, 63, and 78 (ch.6 used for Hum measurement).
Overall, performance of the outside test points was very good. All levels
were within FCC required specifications and picture quality was good.
6.5 Emergency Alert System
Included in this year's testing, The City requested Time Warner cable to
perform an EAS audio and video test during the POP testing. Time
Warner complied by performing the test and was witnessed by the Mr.
Whitfield on July 26th at 3:00pm. The test ran smoothly with no problems.
I have included in the report a video clip of above testing in progress as
well as pictures of the EAS equipment located in the Headend facility. This
data will be sent electronically to the city via e-mail.
FCC Proof of Performance tests does not require verification of the
operation of Time Warner's Emergency Alert Override to the city. Time
Warner did however, satisfied the cities request, but technically is only
mandated to perform EAS testing and provide documentation. CSG
recommends that Time Warner provide the data for the EAS test at least
Communications Support Group, VP RPT2007.001 Page 9
once annually and include it in the report. Time Warner has provided this
years test documentation that shows weekly and monthly testing currently
being performed on the EAS system. This has satisfied CSG's
requirements for EAS testing.
7. RECOMMENDATIONS
It is the recommendation of Communications Support Group that Time
Warner Cablevision of Santa Ana is considered in compliance with the
technical standards of the Federal Communications Commission.
The following summarizes the areas in need of clarification:
1) Form and Content of the Summer FCC Proof Report:
The City should review the final document and insure it is correct
form.
2) Other residential system performance matters to be
addressed.
A. Other FCC rules require Time Warner to file periodic
performance results related to Cumulative Leakage (RF
radiation). CSG recommends that Time Warner be required
to file a copy of its most recent CLI report filed with the City.
Time Warner is using new GPS technology called the Sniffer
Slueth for CLI monitoring. Attached is an annual summary of
the CLI leakages found and repaired.
3) Calibration of test equipment
Time Warner has adhered to the rules and regulations of the FCC
proof of performance testing in regards to test equipment
calibration. The calibration dates of test equipment used are
included in the report.
4) Time Warner Main Office Location
Time Warner has moved their main office and local origination
programming from the city of Santa Ana. The office and playback is
now located at their new Anaheim Facility. Time Warner's main
office is located at 3041 E. Mira Loma Ave, Anaheim CA 92806. All
Time Warner administration and customer service originates from
this facility.
Communications Support Group, VP RPT2007.001 Pagel 0
5) La Mirada Headend:
Time Warner's commitment to move their Orange County Headend
distribution services to the new La Mirada Headend facility in
February 2004 has been achieved. This industry standard
clustering technology provides new testing procedures for test point
calculations for all future proof of performance testing.
8. COMMENTS
INET: The Santa Ana Unified School District is in the process to move all
of its schools from the INET to dedicated T1 lines for data transmissions.
This will remove all data services from the INET that was of concern to
Time Warner and the City. In light of this re -design, it is recommended
for future INET testing that only audio / video testing be performed for
the existing video services.
9. SUMMARY
In summary, Time Warner has fulfilled their technical obligations to the city
and the FCC regarding testing. With the new build complete, Time
Warner's future testing should continue to improve through the use of the
fiber hybrid technology. Time Warner is providing two-way services that
include voice and data services (i.e., cable modems) to the city of Santa
Ana. There are no FCC standards or test requirements for data services at
this time; however, if broadband data becomes a mainstream commodity,
there will be a need to address a level of standard service agreement
requirements for adherence between Time Warner and the City.
10. OBSERVATIONS
Time Warner is using GPS (global positioning satellite) technology for on
time tracking of their technical and installation vehicles and their CLI
monitoring. This has improved their performance in productivity and
ability to isolate and repair cable system leaks. Time Warner has
provided and is included in the report, an extensive and detailed scope of
the CLI testing procedures used for the city of Santa Ana.
CSG finds Time Warner to be in compliance to the testing requirements
of the FCC rules at Section 76.601 (e.g. timing of tests, type of tests,
number of test points, location of test points, etc.). All tests were
performed per Federal Communications Commission's guidelines.
Communications Support Group, VP RPT2007.001 Page 11
APPENDIX
SUMMARY SHEETS
FOR TEST POINTS IN
SANTA ANA
Communications Support Group, VP RPT2007.001 Page 12
TEST POINT # 1
3506 S. GARNSEY
Channel
ICR
CSO
CTB
CTN
Comment
6
.7
64.6
61.5
50.9
PASS
18
.5
66.9
61.7
50.6
PASS
8
.5
65.0
64.0
48.8
PASS
12
.6
64.8
58.1
49.5
PASS
26
.5
72.3
59.1
48.9
PASS
32
.5
68.9
60.1
49.2
PASS
38
.4
64.0
58.3
49.0
PASS
48
.3
64.6
58.6
50.1
PASS
63
.3
63.2
58.0
49.7
PASS
78
.3
65.2
61.8
50.6
PASS
Hum
Ch.6 2.3%
Communications Support Group, VP RPT2007.001 Page 13
TEST POINT # 2
2514 POPLAR
Channel
ICR
CSO
CTB
CTN
Comment
6
.6
64.1
62.7
50.9
PASS
18
.5
66.4
63.3
50.6
PASS
8
.3
71.1
62.4
48.8
PASS
12
.6
67.5
63.1
49.4
PASS
26
.5
67.8
63.9
48.9
PASS
32
.4
68.3
64.6
49.2
PASS
38
.5
67.6
61.3
49.0
PASS
48
.3
67.7
61.7
50.1
PASS
63
.3
63.4
60.5
49.7
PASS
78
.4
62.7
63.8
50.5
PASS
Hum
Ch.6 2.3 %
Communications Support Group, VP RPT2007.001 Page 14
TEST POINT # 3
2718 TOWNLEY
Channel
ICR
CSO
CTB
CTN
Comment
6
.4
62.6
61.3
50.9
PASS
18
.6
67.6
61.1
51.0
PASS
8
.8
69.3
62.9
47.9
PASS
12
.5
67.8
58.4
49.3
PASS
26
.9
69.6
61.1
48.7
PASS
32
.5
67.4
58.9
49.1
PASS
38
1.0
61.0
62.7
49.9
PASS
48
.4
65.2
60.3
52.1
PASS
63
.4
65.4
68.0
50.0
PASS
78
.4
65.7
62.2
51.1
PASS
Hum
Ch.6 2%
Communications Support Group, VP RPT2007.001 Page 15
TEST POINT # 4
2620 W. KNOX
Channel
ICR
CSO
CTB
CTN
Comment
6
.9
67.7
62.6
50.3
PASS
18
.3
68.4
61.3
51.0
PASS
8
.6
67.0
63.2
49.4
PASS
12
.4
67.9
62.7
49.7
PASS
26
.8
67.2
64.2
49.6
PASS
32
.5
61.8
61.3
49.4
PASS
38
.4
67.3
64.1
49.8
PASS
48
.3
62.1
65.3
50.3
PASS
63
.3
64.9
61.2
49.8
PASS
78
.3
62.3
63.8
50.7
PASS
Hum
Ch.6 2.1%
Communications Support Group, VP RPT2007.001 Page 16
TEST POINT # 5
2931 BARCLAY
Channel
ICR
CSO
CTB
CTN
Comment
6
.5
61.4
64.9
51.5
PASS
18
.4
64.1
65.0
51.2
PASS
8
.4
73.0
63.2
47.8
PASS
12
.5
69.7
59.9
50.0
PASS
26
.5
66.9
63.3
49.4
PASS
32
.5
67.6
61.1
50.3
PASS
38
.5
70.2
59.1
50.7
PASS
48
.4
66.5
59.1
50.2
PASS
63
.3
64.9
59.7
51.5
PASS
78
.3
64.0
62.5
50.9
PASS
Hum
Ch.6 2.0%
Communications Support Group, VP RPT2007.001 Page 17
APPROVED BY OMB
3060-0433
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON, D.C. 20554
BASIC SIGNAL LEAKAGE PERFORMANCE REPORT
FORM 320
Approval Date: Apr 13, 2007 Filing Year: 2007 Confirmation Number: CB24190614
SECTION I — GENERAL INFORMATION
(1) Cable System Owner: Time Warner NY Cable LLC
Phone Number: (310) 563-5834
Address: 550 NORTH CONTINENTAL BLVD. S= 280
EL SEGUNDO CA 90245
(City) (State) (Zip)
(2) Community Served: SANTA ANA
(3) Community Unit No.: CA0957
(4) Physical System Id: 006494
SECTION II — LOCAL SYSTEM INFORMATION
(1) Person(s) Responsible for the Report:
Name: Sleeis Tricia
(Last) (First) (M)
Phone Number: (310) 563-5834
Address: 5595 Corporate Drive
Cypress CA 90630
(City) (State) (Zip)
(2) Are aeronautical frequencies (108-137 or 225-400 MHz)
used by this cable television system? Yes
(3) TEST RESULTS: CLI: 10Log1oo:
Airspace:
l0LogI3000:
SECTION III — LEAKAGE PEFORMANCE CRITERIA
For operators conducting measurements on a geographical area that contains more than one Community Unit (e.g.,
headends that serve more than one Community Unit) fill in the measurement information below. NOTE: The
submission of the accompanying exhibits, either B or C, may be incorporated by reference to another Community Unit
filing that had undergone the same measurement tests as this community Unit. That Community Unit must be
identified by its Community Unit Code Number in response to Question (2) or (4) below.
(1) GROUND-BASED MEASUREMENTS: (if used)
(a) Person(s) Responsible for the test:
Name:
(Last) (First)
Phone Number: ( ) -
(b) Miles of plant tested and % of total plant tested: in;
Xli.k0M—
J.amry 2000
BASIC SIGNAL LEAKAGE PERFORMANCE REPORT
Page 2
SECTION III — LEAKAGE PERFORMANCE CRITERIA
(Continued)
(c) Time period of the test: From: To:
(mm/dd/yy) (mm/dd/yy)
(d) Equipment Used: (Mhz)
(Make) (Model) (Test Frequency)
(e) Attach as Exhibit B, the CLI calculations & Result including all parameters used. Identify in this Exhibit
all leaks >= 50 uV/m, and show their repaired dates, if any...
(2) AIRSPACE MEASUREMENTS: (if used)
(a) Person(s)/Company Responsible for the test:
Name: The Flyover Company 133.2375 (Mhz)
(Last) (First) (M) (Test Frequency)
Phone Number: (269) 808-3543
(b) Time period of the test: From: 03/17/2007 To: 03/17/2007
(mm/dd/yy) (mm/dd/yy)
(c) Attach as Exhibit C, a full description of the test procedure, a list of the equipment used for the
airspace measurement and a detailed description of the area covered by these airspace measurements
(set forth in this Exhibit all leaks detected during these airspace measurements that were subsequently
repaired and their repair dates, if any).
(d) Recorded data and its analysis:
(i) If analog recordings, include in Exhibit C a graph of the results and indicate the value
of the smoothed out peak values uV/m.
(ii) If digitized recordings, include in Exhibit C a plot of the results and indicate the % of points
recorded digitally below 10 uV/m: 100.0000 %
SECTION IV -- CERTIFICATION
By signing below the operator certifies that, in the case of an individual operator, he or she is not subject to a denial of
federal benefits that include FCC benefits pursuant to section 5301 of the Anit-Drug Abuse Act of 1988, 21, U.S.C.
862, or, in the case of a non -individual operator (e.g., corporation, partnership or other unincorporated association), no
party to the operator is subject to a denial of federal benefit that includes FCC benefits pursuant to that section. For
the definition of a'party' for these purposes, see 47 CFR, Section 1.2002(b).
I certify that I am RegionalVPEngineerLosAngeles (Official Title) of Time Warner NY Cable LLC (Legal Name
of cable System Owner), that I have examined this report and that, to the best of my knowledge and belief, all
statements in this report are true, correct and complete, and are made in good faith.
Signed on: 04/13/2007
WILLFUL FALSE STATEMENTS ON THIS FORM ARE PUNISHABLE BY FINE AND/OR IMPRISONMENT
(U.S. CODE, TITLE 18, § 1001) AND /OR REVOCATION OF ANY STATION LICENSE (U.S. CODE, TITLE 47,
§312(A)(1)), AND/OR FORFEITURE (U.S. CODE, TITLE 47, SECTION 503).
FCC Form 320
J..—y 2000
BASIC SIGNAL LEAKAGE PERFORMANCE REPORT
Page 3
Operator Comments
FCC Fa 320
]aam¢y 2000
BASIC SIGNAL LEAKAGE PERFORMANCE REPORT
Page 4
Community Units Included in this Report
CUID
Community Name
PSID
CA0957
SANTA ANA
006494
CA0458
NEWPORT BEACH
006494
CA0499
SEAL BEACH
006494
CAI 140
ORANGE (CENTRAL)
006494
CAI 147
ORANGE (CENTRAL)
006494
CA1644
CITY OF COSTA MESA
006494
Jmuazy 2wo
BASIC SIGNAL LEAKAGE PERFORMANCE REPORT
Page 5
Exhibit A - Aeronautical Frequencies (MHz)
109.275
115.275
121.2625
127.2625
133.2625
229.2625
235.2625
241.2625
247.2625
253.2625
259.2625
265.2625
271.2625
277.2625
283.2625
289.2625
295.2625
301.2625
307.2625
313.2625
319.2625
325.2625
331.275
337.2625
343.2625
349.2625
355.2625
361.2625
367.2625
373.2625
379.2625
385.2625
391.2625
397.2625
January 2000
FL YO VER REPORT FOR
TIME WARNER
CABLE SYSTEMS
SANTA ANA, CA
PSID: 006494
TESTED MARCH 17,2007
The Ryover Company 5326 Willow bend Trail Kalamazoo, Mi 49009
269-808-3543 www. thefivovercompariv. coin 269-744-,t'156
CONTENTS
CONTENTS.... -
- 1 -
INTRODUCTION _
_
HOW THE TEST IS DONE
.. = 2 -
PROCEDURE
PROCEDURE •••___ _-_ _ _
• - . -4_
TEST RESULTS. -
- 5 -
TEST RESULTS DATA
- 5 -
CONCLUSION
- 5 -
LEAK ANALYSIS
-
EXHIBIT C
- 7 -
PROBABILITY ANALYSIS
SYSTEM ANALYSIS
- 8 -
CALIBRATION DATA ---------------------------------------------------
- 9 -
MAPLEGEND.-••------------------------------------------------------------------------------------------------------.
10 -
MAPS
- 11 -
The Flyover Company, LLC
-1-
INTRODUCTION
The Flyover Company conducts aerial cable leakage inspection utilizing the
technology of the global positioning satellite (G.P.S.) system, a digital receiver
system, a calibrated horizontally polarized antenna system, and an onboard
computer system utilizing mapping and monitoring software. The Flyover
Company conducts tests in accordance with the basic signal leakage criteria
outlined in 47 CFR Section 76.611.
GPS Satellite Onboard Computer
Comsonics Sniffer Sleuth
HOW THE TEST IS DONE
0
Inspection Aircraft
The aircraft is flown over the system while monitoring a test signal installed at the
cable head -end. The technician onboard records data into a laptop, which
collects signal data from a Comsonics Sniffer Sleuth cable leakage receiver,
which is attached to a horizontally polarized antenna on the aircraft. The data is
compiled with a signal from an onboard G.P.S. receiver to record the accurate
time and precise location. This data is then analyzed and engineered through a
CAD/GIS system at the corporate office to create this report.
The Flyover Company, LLC -2-
Inspection
2 -
PROCEDURE
Pre -Flyover
Determine system boundaries and import into DeLorme mapping software to
form a cable plant boundary polygon.
The cable plant polygon is used with the CLI crew's on -board CLI survey
software.
Determine channel and time for testing, using a negative offset modulated carrier
between 108 and 140 MHz. Choose a negative offset frequency from common
video for channel to be tested.
Perform CLI receiver calibration using Lindsay ground calibration antenna with a
modulated test signal at 10 uV/m at 1476 feet using a HP Signal Generator
8647A-1 E5.
Use the following formulas to establish signal generator input level for aerial
calibration:
Calibration
Establish signal generator input levels that will be used to calibrate Sniffer Sleuth
receiver based on a 10 pV/m leak at 1500 feet.
a. Convert uWm to dB:
133.2375 Mhz Frequency(Mhz)
10 uV/m uV/m WE'
-48.81 dB (20*log(E)) - (20*log(20.7*Frequency))
b. Determine Free Space Loss at 450 meters:
133.2375 Mhz Frequency(Mhz)
1476.38 Feet (450meters) Distance(Feet)
68.01 dB 20*log(Frequency) + log(Distance) - 37.87
C. Determine Signal Level input for calibration expressed in millivolts:
-48.81 dB 10uV/m level expressed dBmv for test frequency
Add 68.01 dB Free Space Loss
Equals 19.19 dB Total
dB to mV 9.11 my 10^((dB)/20)
Test signal level input of generator with signal level meter to insure accuracy.
Perform aerial calibration runs recording highest reading in uV/m to obtain a
calibration factor to be used in post CLI process. Highest recorded number
during calibration runs for this specific test was 10 uV/m.
Apply correction factor:
Frequencies below 108:
Frequencies above 137:
(Data Sample) + 20 * log( f/108 )
(Data Sample) + 20 * log( f1137 )
The Flyover Company, LLC - 3 -
PROCEDURE
Sional Insertion
Determine exact channel and time for testing, based on client's request. Use a
negative offset modulated carrier in the aeronautical NAV band between 108 and
117.9 MHz, or in the aeronautical COM band between 118 and 136 MHz.
Test frequency must be offset from aeronautical frequency allocations by 25 kHz
in the NAV band and 12.5 kHz in the COM band. Normally the test frequency is
chosen based on the video carrier of the channel taken off line.
Insert modulated carrier to cable head -end:
a. Turn off video modulator for channel being used for aerial CLI.
b. Insert signal generator to the combining network at 133.2375 MHz.
c. Measure signal level at 133.2375 MHz with spectrum analyzer and/or
signal level meter. Then adjust signal generator output level so test
frequency reads 1 dB above adjacent channels.
d. Leave test signal on during aerial CLI.
System Flyover
Perform system flyover at 1476 feet in a road or grid pattern (all plant covered
within '/ mile of pattern). Data from the GPS and Sleuth signal level readings
are simultaneously combined using customized software. The software collects
data from the CLI hardware which creates several thousand sample points which
are temporarily stored on the CLI laptop computer onboard the aircraft.
Upon completion of the flyover, the cable channel is restored and TFC equipment
is retrieved from the head -end.
The survey pilots send CLI data via internet to TFC engineering office in
Kalamazoo, MI for post test analysis and creation of this report.
En4ineerina Process
Use calibration factor to adjust sample points recorded for hardware level loss.
This factor was obtained during aerial calibration using the FSL to measure 10
uV/m leak at 1476 feet.
Filter all data points outside of system boundary polygon.
Develop a frequency distribution graph, probability graph and a listing of all
relative high readings.
Plot all leak levels on digitized map showing the general locations of all relative
high readings along with the flight pattern.
Create final report to be sent to the cable company.
The Flyover Company, LLC -4-
TEST RESULTS
Test results for the SANTA ANA, CA system test, which was flown at 2:39 AM on
MARCH 17, 2007, with an FCC system score of 100% with 100% of the system
being tested.
The test signal was initiated at the La Mirada head end using a frequency of
133.2375 MHz.
There were no signs of interference from ATC, navigational beacons, or RF
transmission towers at this specific test frequency for this test area.
The system was flown using a grid pattern as well as flying over single roads
where the grid pattern was not applicable.
Calibration of the receiver and dipole was conducted prior to the test in
accordance with FCC procedures.
TEST RESULTS DATA
Sample points = 2,977
Points >10 uV/m
= 0
Lowest Reading
= 0.71 uV/m
Highest Reading
= 7.42 uV/m
Average Intensity = 3.69 uV/m
Major Leaks = 0
Moderate Leaks = 0
Minor Leaks = 6
FCC System Score (leaks <10 uV/m) =100%
CONCLUSION
The Flyover Company found that the system is in excellent condition after final
assessment.
The Flyover Company, LLC - 5 -
LEAK ANALYSIS
Major Leaks
(Leaks measuring from 20 uV/m and above)
There were no major leaks detected.
Moderate Leaks
(Leaks measuring from 10 uV/m —19 uV/m)
There were no moderate leaks detected.
SANTA ANA, CA
Minor Leaks
(Leaks measuring from normal system field strength to 9 uV/m. Leaks are not
calculated into overall system score)
There were six minor leaks detected.
#1)
7 uV/m leak located at:
N33.739290
W117.851950
#2)
7 uV/m leak located at:
N33.618170
W117.931920
#3)
6 uV/m leak located at:
N33.726530
W117.900430
#4)
6 uV/m leak located at:
N33.74011 °
W117.882880
#5)
6 uV/m leak located at:
N33.753640
W117.866430
#6)
6 uV/m leak located at:
N33.742150
W117.832800
The Flyover Company, LLC - 6 -
EXHIBIT C SANTA ANA, CA
System Score 100% <10 uV/m
Sample Points = 2,977
Highest Reading = 7.42 uV/m
0 - 9 uV/m 10 - 20 uV/m >20uV/m
Exhibit C
MARCH 17, 2007
E3 - 9 uV/m
■10-20uV/m
0 >20uVhn
The Flyover Company, LLC
PROBABILITY ANALYSIS SANTA ANA, CA
100%
80%
m
c 60%
m
L
m
IL 40%
20%
0%
0
Probability Graph for Santa Ana, CA.
2 3 4 5 6 7 8
Leak in NV/m
SYSTEM ANALYSIS
Leakage Groups
SANTA ANA, CA
0>3.9 4>6.9 7>9.9 10+
Leakage in uV/m
The Flyover Company, LLC -8-
2
8-
CALIBRATION DATA
Equipment Calibration Due Date
Head -End Insertion Eauit)nent
HP Signal Generator model 8647A-1 E5 Annual —12/21 /2007
HP Signal Generator model 8647A -1E5 Annual —12/21/2007
Test Eauiament
Lindsay Calibration Antenna*
Annual — 01/02/2008
Aircraft Antenna*
Daily
Comsonics Sniffer Sleuth — 001*
Daily/Annual —12/21 /2007
Comsonics Sniffer Sleuth — 002*
Daily/Annual —12/21/2007
Trilithic Band Pass Filter*
Daily/Annual —12/21/2007
Wave -Tek Line SAM II
Daily/Annual —12/21/2007
Laptop Computer
N/A
Specialized Leak Recorder Software
N/A
Garmin GPS WAAS Enabled
WA
* Daily calibration conducted prior to flyover test IAW FCC standards.
The Flyover Company, LLC - 9 -
MAP LEGEND
MAPS
0-3 uV/m Track R 4-6 uV/m Track
7-9 uV/m Track 1 10 + uV/m Track
Topographic Region Cable System Boundary
Map 9 is a topographic map outlining the cable system with the associated leaks.
Map 2 is a topographic map outlining the cable system with the associated
colored leak data with flight track.
Map 3-5 is a break up of maps for closer inspection.
The Flyover Company, LLC
j T7
-
Digital Cable Channel Lineup
a
CABLE
THE POWER OF YOU"
1 -888 -TW -CABLE (1-888-892-2253)
www.TimeWamerCable.com/SoCal
Code:
8448 4000 (230 320.340 .3,60)
1
You can find channels
you're looking for two ways:
All channels are listed numerically.
You'll also find each channel listed
alphabetically in the A -Z Channel
Finder section.
You'll also notice symbols
next to some channels. These
symbols correspond to each
of the six digital tiers.
When you buy Digital Cable, you get
your choice of one tier, and additional
tiers can be purchased for just $5
each per month.
• Variety Tier HD Tier
♦ Choice Tier A Sports Tier
■ Movie Tier Espanol Tier
Basic and Standard Channels
KCBS (CBS)
2
FSN West
33
Government Access
3
FSN Prime Ticket
34
KNBC (NBC)
4
ESPN
35
KTLA (CM
5
ESPN2
36
KDOC (Ind)
6
The Weather Channel
37
KABC (ABC)
7
C -SPAN
38
KOCE (PBS)
8
Fox News Channel
40
KCAL (Ind)
9
CNN
41
KTTV (FOX)
11
Headline News
42
KMEX (UNI)
12
CNBC
43
KCOP (Ind)
13
MSNBC
44
QVC
14
Court TV
45
KJLA (Ind)
16
ABC Family
46
KTBN (TBN)
17
Cartoon Network
47
KSCI (Asian)
18
Disney Channel
48
KXLA (Ind)
19
Nickelodeon
49
Leased Access
20
TV Land
50
KPXN (ION)
21
Discovery Channel
51
KWHY (Spanish)
22
TLC
53
KVMD (Ind)
23
A&E
55
KBEH (Spanish)
24
The History Channel
56
KFTR (Telefutura)
25
Oxygen
57
KRCA (Ind)
26
National Geographic
58
KAZA (Azteca)
27
Lifetime
59
KCET(PBS)
28
HGTV
60
KVEA (Telemundo)
29
Food Network
61
KLCS (PBS)
30
E!
62
TV Guide Channel'
31
Style
63
KHIZ (Ind)
32
TNT
64
Public Access'
95
TBS
65
WGN
96
Spike
66
Edu Access-CSUF'
98
USA Network
67
EducationalAccess'
99
Comedy Central
68
Sci Fi
69
FX
70
BET
71
MTV
72
VH1
73
AMC
75
Bravo
76
Galavision
77
The Golf Channel
78
1 Only in Seal Beach and Newport Beach.
Educational Access in Santa Ana and Placentia.
2 Only in Buena Park, Santa Ana, Placentia and
Fullerton.
3 Only in Seal Beach, Santa Ana and Fullerton.
4 Not available in Newport Beach and Buena Park.
3
Digital Channels listed by Programming Type
Time Warner Cable 1 o
101
TBS
103
TNT
104
USA Network
105
FX
106
Court TV
107
E!
108
Comedy Central
109
Bravo
110
A&E
112
ABC Family
113
TV Land
114
Spike
115
VH1
116
MTV
117
MTV2
0118
VH1 Classic
0119
Fuse
0120
CMT
0 121
Great American Country
+122
BET on Jazz
*123
AmericanLife TV
*124
Sundance
■ +125
Fox Movie Channel
E #126
Turner Classic Movies
■ 0 127
Hallmark Channel
0128
Fox Reality
0129
Style
130
BBC America
0131
MTV Hits
+133
MTV Jams
*134
VH1 Soul
*135
Current TV
0 142
SiTV
-.--0143
G4
0 145
Logo
•146
Oxygen
147
WE
• 148
Lifetime
149
Lifetime Movie Network
0150
SOAPnet
*152
GSN
*153
Fine Living
*154
CCN -9 (English)
*155
AZN Television
*156
ImaginAsian
*157
KBS
+159
Gospel Music Channel
*160
BET
161
TV One
0162
HSN
081,163
ShopNBC
• 164
EWTN
*167
The Word Network
*168
Inspiration Network
+169
La Familia Gosmovision'
;.170
Ft TV *171
DIY° *172
HGTV' 173
Food Network' 174
Noggin
• 182
Nicktoons
0 183
Nick Games & Sports'
0 184
Nickelodeon
185
Disney Channel'
186
Cartoon Network
187
Boomerang'
*188
Toon Disney,
*189
Discovery Kids'
0 190
The Science Channel,
*191
C -SPAN"
201
C-SPAN2'
*202
C-SPAN3'
+203
The Weather Channel,
204
Headline News'
205
CNN
206
Fox News Channel
207
MSNBC
208
CNBC
209
Discovery Channel
210
TLC
211
The History Channel
212
History International
+213
Biography
+214
National Geographic
215
Animal Planet
0216
Travel Channel
0217
Discovery Home
0218•
Discovery Health
0219
The Military Channel
0220
Discovery Times
0221
CNBC World
0222
Bloomberg Television
*224
NBC Weather Plus
225
KABC +
227
ABC7 Weather Now
228
The California Channel
*233
La Familia Cosmovision
.;.329
Sorpresa
.;.331
Toon Disney en SAP
.;.332
Boomerang (SAP)
.;.333
Cartoon Network (SAP)
.;.334
ESPN
252
KBEH (Spanish)
335
ESPN2
253
FSN West
254
FSN Prime Ticket
255
ESPNews
• 256
ESPN Classic
0257
FCS Pacific
♦258
KCBS (CBS) HD
402
FCS Central
A259
KNBC (NBC) HD
404
FCS Atlantic
A260
KABC (ABC) HD
407
CSN
♦261
KCAL (Ind) HD
409
NBA TV
♦262
KTTV (FOX) HD
411
The Tennis Channel
A264
KCET (PBS) HD
412
The Golf Channel
265
HD Special Events
413
Speed
• 266
MHD
414
Versus
0 267
TNT HD
415
Outdoor Channel
A268
Discovery HD Theater
416
Fox Soccer Channel
•A269
Universal HD
*419
TVG
A270
HDNet
*420
Fuel TV
A271
HONet Movies
*421
Fox Sports en Espanol
;. X273
MOJO HD
*422
ESPN Deportes
.;.274
ESPN HD
424
ESPN2 HD
425
HBO HD"
427
Showtime HD"
428
Starz HD"
429
Encore
283
Cinemax HD"
430
Encore (East)
N 284
HD (Pay-per-view)
431
Encore Drama
■ 285
Encore Love
■ 286
Encore Mystery
■ 287
Encore WAM
■ 288
Encore Action
■ 289
HBO
Encore Westems
■ 290
HBO HD
502
Tumer Classic Movies
6111111292
HBO
503
Fox Movie Channel
*111111293
HBO (East)
504
Hallmark Movie Channel
■ 294
HB02
505
Flix
■ 295
HB02 (East)
506
IFC
■ 296
HBO Signature
507
Sundance
*111111297
HBO Signature (East)
508
HBO Comedy
509
HBO Zone
510
HBO Latina
511
HBO Family
512
Galavision
.•.304
Cinemax
CNN en Espanol
.p 305
Cinemax HD
522
TVE Intemacional
.•.309
Cinemax
523
Sur
.:310
Cinemax (East)
524
The History Charnel en Espanol
.`.311
MoreMAX
525
Utilisima
.;.312
MoreMAX (East)
526
Discovery en Espanol
.;.313
AX
527
Cine Latino
.;.315
@IMAX
5 ttarrMAX
528
529
Infinito
.;.316
ThrillerMAX
530
Playboy TV en Espanol
317
WMAX (East)
531
ESPN Deportes
.;.320
Showtime
Fox Sports en Espanol
x.;.321
Video Rola
.•.324
Showtime HD
552
HTV
*.*+35
Showtime
553
SiTV
*-.--327
Showtime (East)
554
EWTN Espanol
.;.328
Showtime Beyond
555
Showtime Beyond (East)
556
Dance
917
Showtime Extreme
557
Adult Alternative
918
Showtime Extreme (East)
558
Soft Rock
919
Showtime Too
559
Hit List
920
Showtime Too (East)
560
Party Favorites
921
Showtime Showcase
561
90s
922
Showtime Showcase (East)
562
80s
923
The Movie Channel
563
70s
924
The Movie Channel (East)
564
Solid Old Goldies
925
TMC Xtra
565
Singer and Standards
926
TMC Xtra (East)
566
Big Band and Swing
927
Starz
Easy Listening
928
Starz HD
572
Smooth Jazz
929
Starz
573
Jazz
930
Starz (East)
574
Blues
931
Starz Cinema
575
Reggae
932
Starz Cinema (East)
576
Soundscapes
933
Starz Edge
577
Classical Masterpieces
934
Starz in Black
578
Opera
935
Starz Kids & Family
579
Light Classical
936
International
Show Tunes
937
TFC (Tagalog)
601
Contemporary Christian
938
MBC (Korean)
603
Gospel
939
CTI Zhong Tian Channel (Mandarin)
604
Radio Disney
940
CCN -4 (Mandarin)
605
Sound of the Seasons
941
TV Japan (Japanese)
607
Musica Urbana
942
TV Asia (South Asian)
608
Salsa y Merengue
943
SBTN (Vietnamese)
610
Rock en Espanol
944
TV5Monde (French)
612
Pop Latino
945
RAI Intemational (Italian)
613
RTN (Russian)
615
ART (Arabic)
616
Sports
NBA League Pass 711-719
MLS Direct Kick 716-719
ESPN Full CouirVESM Game Plan 721-726
NBA League Pass Preview 734
NBA TV 735
MLB Extra InningsML Center Ice 755-768
Events
Premium Events (PPV) -Previews 750
Events (PPV) 752-754
Adult
Playboy TV (Monthly) 771
Playboy TV en Espanol (Monthly) 772
Adult (Pay-per-view) 773-777
Showcase
901
Todays Country
902
Classic Country
903
Bluegrass
904
R&B and Hip Hop
905
Classic R&B
906
Smooth R&B
907
R&B Hits
908
Rap
909
Metal
910
Rock
911
Arena Rock
912
Classic Rock
913
Alternative
914
Retro -Active
915
Electronica
916
Included free with your subscription to the
corresponding premium channel.
fi Included in Family Choice. Family Choice requires a
subscription to Broadcast Basic Cable and a Digital
Receiver. Family Choice cannot be combined with any
other additional programming.
A -Z Channel finder
A&E
55,112
Encore
■ 283
HDNet
*420
ABC Family
46,113
Encore Action
■ 289
HOW Movies
*421
ABC7 Weather Now
228
Encore Drama
■ 285
HD (Pay-per-view)
431
AMC
75
Encore (East)
■ 284
HD Special Events
413
AmericanLrfe TV
♦124
Encore Love
0286
Headline News
42,205
Animal Planet
0216
Encore Mystery
■ 287
HGTV
60,173
ART (Arabic)
616
Encore WAM
■ 288
History International
♦213
AZN Television
♦156
Encore Westerns
■ 290
HSN
081,163
BBC America
• 131
ESPN
35,252
HTV
x•325
BET
71,161
ESPN Classic
9257
IFC
■ 296
BET on Jazz
♦123
ESPN Deportes
+274,320
ImaginAsian
♦157
Biography
*214
ESPN Full Caxt/ESPN Game Plan 721-726
Infindo
•:•316
Bloomberg Television
+224
ESPN HD
424
Inspiration Network
♦169
Boomerang
♦188
ESPN2
36,253
KABC +
227
Boomerang (SAP)
+333
ESPN2 HD
425
KABC (ABC)
7
Bravo
76,110
ESPNews
0256
KABC (ABC) HD
407
Cartoon Network
47,187
EWTN
♦167
KAZA (Azteca)
27
Cartoon Network (SAP)
•:•334
EWTN Espanol
••x328
KBEH (Spanish)
24,335
CCN -4 (Mandarin)
605
FCS Atlantic
A260
KBS
♦159
CCN -9 (English)
♦155
FCS Central
A259
KCAL (Ind)
9
Cine Latino
❖315
FCS Pacific
A258
KCAL (Ind) HD
409
Cinemax
523
Fine Living
♦154
KCBS (CBS)
2
Cinemax (East)
524
Fit TV
♦171
KCBS (CBS) HD
402
Cinemax HO
430,522
Flix
■ 295
KCET (PBS)
28
MoreMAX
525
Food Network
61,174
KCET (PBS) HO
412
MoreMAX (East)
526
Fox Movie Channel
*M 126, 293
KCOP (Ind)
13
ActionMAX
527
Fox News Channel
40,207
KDOC (Ind)
6
@MAX
528
Fax Reality
• 129
KFTR (Telefutura)
25
SStarMAX
529
Fac Soccer Channel
OA269
KHIZ (Ind)
32
ThrillerMAX
530
Fox Sports en Espanol
• •:•273, 321
KJLA (Ind)
16
WMAX (East)
531
FSN Prime Ticket
34,255
KLCS (PBS)
30
CMT
• 121
FSN West
33,254
KMEX (IRJI)
12
CNBC
43,209
Fuel TV
A271
KNBC (NBC)
4
CNBC World
0222
Fuse
4P120
KNBC (NBC) HD
404
CNN
41,206
FX
70,106
KOCE (PBS)
8
CNN en Espanol
•?305
G4
0145
KPXN (ION)
21
Comedy Central
68,109
Galavision
ee77, 304
KHCA (Ind)
26
Court TV
45,107
Gospel Music Channel
♦160
KSCI (Asian)
18
C -SPAN
38,201
Government Access
3
KTBN (TBN)
17
C-SPAN2
♦202
Great American Country
♦122
KTLA (CW)
5
C-SPAN3
+203
GSN
♦153
KTTV(FOX)
11
CSN
A261
Hallmark Channel
• 128
KTTV (FOX) HD
411
CTI Zhong Tian Channel (Mandarin)
604
Hallmark Movie Channel
■ 294
KVEA (Telemundo)
29
Current TV
•142
HBO
503
KVMD(Ind)
23
Discovery Channel
51,210
HBO (East)
504
KWHY (Spanish)
22
Discovery en Espanol
Z•313
HBO Comedy
509
KXLA (Ind)
19
Discovery HD Theater
416
HBO Family
512
La Familia Cosmovision
:•170, 329
Discovery Health
•219
HBO HD
427,502
Leased Access
20
Discovery Home
9218
HBO Latino
511
Lifetime
59,149
Discovery Kids
•190
HBO Signature
507
Lifetime Movie Network
0150
Discovery Times
0221
HBO Signature (East)
508
Logo
•146
Disney Channel
48,186
HB02
505
MBC (Korean)
603
DIY
♦ 172
HB02 (East)
506
MHD
414
E!
62,108
HBO Zone
510
MLB Extra Innings/NHL Center Joe
755-768
rA
MLS Direct Kick
716-719
MOJO HD
*422
MSNBC
44,208
MTV
72,117
MTV Hits
♦133
MTVJams
♦134
MTV2
•118
National Geographic
58,215
NSA League Pass
711-719
NBA League Pass Preview
734
NBA TV
A262,735
NBC Weather Plus
225
Nick Games & Sports
• 184
Nickelodeon
49,185
Nicktoons
0 183
Noggin
• 182
Outdoor Channel
A268
Oxygen
57,147
Playboy TV (Monthly)
771
Playboy TV en Espanol
317,772
Premium Events (PPV) -Previews
750
OVC
14
RAI International (Italian)
613
RTN (Russian)
615
SBTN (Vietnamese)
610
Sci Fi
69
ShopNBC
9164
Showtime
553
Showtime (East)
554
Showtime Beyond
555
Showtime Beyond (East)
556
Showtime Extreme
557
Showtime Extreme (East)
558
Showtime HD
428,552
Showtime Too
559
Showtime Too (East)
560
Showtime Showcase
561
Showtime Showcase (East)
562
SiTV
: • 143, 327
SOAPnet
♦152
Sorpresa
:•331
Speed
• 266
Spike
66,115
Starz
573
Starz (East)
574
Starz Cinema
575
Starz Cinema (East)
576
Starz Edge
577
Starz HD
429,572
Starz in Black
578
Starz Kids & Family
579
Style
63, 130
Sundance
+0125,297
Sur
:•310
TBS
65,103
TFC (Tagalog)
601
The California Channel
+233
The Goff Channel
78,265
The History Channel
56,212
The History Charnel en Espanol
:.311
The Military Channel
•220
The Movie Channel
563
The Movie Channel (East)
564
The Science Channel
0191
The Tennis Channel
A264
The Weather Channel
37,204
The Word Network
♦168
Time Warner Cable 101
101
TLC
53,211
TMC Xtra
565
TMC Xtra (East)
566
TNT
64,104
TNT HD
415
Toon Disney
• 189
Toon Disney en SAP
4.332
Travel Channel
0217
Turner Classic Movies 90127, 292
TV Asia (South Asian)
608
TVG
A270
TV Guide Channel
31
TV Japan (Japanese)
607
TV Land
50,114
TV One
• 162
TV5Monde (French)
612
TVE Internacional
+309
Universal HD
*419
USA Network
67,105
Utilisima
�012
Versus
• 267
VH1
73,116
VH1 Classic
0119
VH1 Soul
♦135
Video Rola
.•324
WE
• 148
WGN
96
i
Digital Cable
includes:
Broadcast Basic
Standard Cable
per month
plus equipment
Your choice of one Digital Tier
Choose from Variety, Sports, HDTV, Choice, Movie or Espanol
• Variety Tier + Choice Tier ■ Movie Tier •;• Espanol Tier
Animal Planet
American Life TV
Encore
Boomerang (SAP)
BBC America
AZN Television
Encore (East)
Sur*
CMT
BET on Jazz
Encore Action
Cartoon Network (SAP)*
CNBC World
Biography
Encore Drama
CBTV Michoacan`
Current TV
Bloomberg TV
Encore Love
Cine Latino
Discovery Health
Boomerang
Encore Mystery
CNN en Espanol
Discovery Home
CCN -9 (English)
Encore WAM
Discovery en Espatrol
Discovery Kids
C-SPAN2
Encore Westerns
ESPN Deportes
Discovery Times
C-SPAN3
Flix
EWTN Espanol
ESPN Classic
DIY
Fox Movie Channel
Fox Sports Espahol
ESPNews
EWTN
Hallmark Movie Channel
Galavision
Fox Reality
Fine Living'
IFC
GVW
Fox Soccer
Fit TV
Sundance
HTV
Infinito
Fox Sports en Espanol
Fox Movie Channel
Turner Classic Movies
La Familia Cosmovision
Fuse
G4
Gospel Music Channel
Great American Country
A Sports Tier
Mexico
Mun2* 22'
Hallmark Channel
GSN
Once Mexico*
HSN
History International
CSN
STV
Lifetime Movie Network'*
ImaginAsian*
FCS Atlantic
Sorpresa
Lifetime Real Woman*
Inspiration Network*
p
FCS Central
FCS Pacific
The History Channel en Espanol*
Logo
KBS
Fox Soccer Channel
Toon Disney en SAP
MTV2
MTV Hits
Fuel N
NE Internacional'
Nick Games &Sports
MN Jams
NBA N
Utilisima
Nicktoons
National Geographic—
Outdoor Channel
Video Rola
Noggin
SOAPnet
The Tennis Channel
ShopNBC'*
Sundance
NG*
SiTV
The California Channel
Sleuth'
The Word Network*
* HO Tier
Speed
TVK1*
Style*'
VH1 Soul
HDNet
The Military Channel
HDNet Movies
The Science Channel
MOJO HD
Toon Disney
Universal HD
Travel Channel
Turner Classic Movies
N One
Versus
VH1 Classic
WE
Programming subject to change without notice.
Service may not be available in some areas.
" Included with Standard Cable in some areas.
9
Video On Demand: Channel 1
•I
Lmal
Current TV -LA
Dodgers On Demand
NBC4 On Demand
Kids
BBC Kids
Boomerang
Cartoon Network
Classic Kids
Kids Previews
Nickelodeon
Noggin
PBS Sprout
Music
AOL Music On Demand
CMT
GAC
MTV2
Music Choice
VH1 Classic
Entertainment
A&E
BBC America
BET
CNN Showcase
Comedy Central
Court TV
Fox Reality
Lifeskool
MTV
National Geographic
Oxygen
TBS
The N
TNT
Cutting Edge
Adult Swim
Anime Network
Current TV
G4 TV
Octane TV
Ripe TV
Sports & Fitness
Exercise TV
Speed Channel
Sportskool
The Golf Channel
Lifestyle
Fine Living
Food Network
HGTV
Logo
Oasis TV
TV One
En Espaflol
HTV
Infinito
SITV
Video Rola
International
ImaginAsian
KSCI
Events
TV Guide Spot
Cinemax On Demand*
HBO On Demand*
Howard TV On Demand
Playboy TV On Demand*
Showtime On Demand*
Starz On Demand*
The Movie Channel On Demand*
Action
Family
Adult
HD Movies
Collections
Here! TV
Comedy
Horror Sci-Fi
Drama
New Releases
Marketplace
Automotive
Expo TV
Movie Trailers
Sports Illustrated Included free with your subscription
to the corresponding premium channel.
10