HomeMy WebLinkAbout25F - BILL PRINT AND PAYMENT SERVICESREQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
APRIL 6, 2009
TITLE:
AGREEMENT AMENDMENT FOR BILL PRINT
AND PAYMENT SERVICES
C MANAG
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
APPROVED
^ As Recommended
^ As Amended
^ Ordinance on 15~ Reading
^ Ordinance on 2"d Reading
^ Implementing Resolution
^ Set Public Hearing For
CONTINUED TO
FILE NUMBER
1. Authorize the City Manager and Clerk of the Council to amend the
agreement with InfoSend, Inc. for municipal utility services bill
printing and mailing, and electronic bill presentment and payment
services from $150,000 to a total not to exceed $206,000, during the
final one-year term of the Agreement.
2. Authorize the City Manager and the Clerk of the Council to amend
agreement with TransFirst, LLC for the processing of credit card payments
in an aggregate limit not to exceed $60,000, during the one-year
extension of the Agreement.
DISCUSSION
On February 20, 2007, the City Council approved an agreement with
InfoSend, Inc. for bill printing, mailing and electronic bill presentment
services. InfoSend was determined to be the most cost-effective method
for printing of all Municipal Utility Service (MUS) bills as well as
processing e-payments. We are in the third year of a three-year agreement
with provision for a two year renewal.
Recently, the Treasury Division went live with a new Municipal Utility
software. The software provided an opportunity to redesign the municipal
utility bill. The new bill should improve clarity of the water bills and
increase the customers' ability to monitor their water consumption and
conservation efforts. Treasury requested InfoSend, Inc. to include an
explanation of the new bill as well as newsletter inserting services.
The recommended amount also includes an increase in postage effective May
12, 2008, and an increased use of on-line payments.
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Amend Agreement for Bill Payment Services
April 6, 2009
Page 2
In addition, the City requires a financial institution to conduct the
actual credit card debit when a customer selects an on-line payment
option. TransFirst, LLC was selected to handle the e-payment portion of
the transaction. The recommended action extends the current term of the
agreement for one additional year.
FISCAL IMPACT
Total contract cost of the agreement is estimated to be $266,000. Funds
are available in the Treasury and Customer Service Account (no.011-175-
6291) .
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~~ `gym s ~ ~~~~ ~ ~
Francisco Gutierrez
Executive Director
Finance & Management Services Agency
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THIRD AMENDMENT TO AGREEMENT
THIS THIRD AMENDMENT TO AGREEMENT is entered into on Apri16, 2009, by
and between InfoSend, Inc., a California corporation ("Consultant") and the City of Santa Ana, a
charter city and municipal corporation of the State of California ("City").
RECITALS:
A. The parties entered into Agreement # A-2007-050, dated February 20, 2007, (hereinafter
"said Agreement") by which Consultant has provided municipal bill printing and mailing
services and electronic bill presentment and payment services.
B. In accordance with the terms and conditions of said Agreement, the parties wish to amend
said Agreement to increase the compensation to pay for services during the last year of the
initial three year term.
WHEREFORE, in consideration of the covenants contained in said Agreement, and subject to all
the terms and conditions of said Agreement, except those amended in this Second Amendment to
Consultant Agreement, the parties agree as follows:
1. Section 2.a., COMPENSATION, shall be amended to increase compensation by $206,000 to
pay for services during the term from March 1, 2009 through February 28, 2010.
2. Except as hereinabove amended, all terms and conditions of said Agreement shall remain in
full force and effect.
]N WITNESS WHEREOF, the parties hereto have executed this Third Amendment to Consultant
Agreement on the date and year first written above.
ATTEST:
CITY OF SANTA ANA
PATRICIA E. HEALY DAVID N. REAM
Clerk of the Council City Manager
APPROVED AS TO FORM:
JOSEPH W.FLETCHER
City Attorney
By:
Laura Sheedy
Assistant City Attorney
INFOSEND, INC.
MAHMOOD REZAI
President & CEO
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THIRD AMENDMENT TO AGREEMENT
THIS THIRD AMENDMENT TO AGREEMENT (this "Amendment") is entered
into on Apri16, 2009, by and between TransFirst Health and Government Services, LLC
("Consultant") and the City of Santa Ana, a charter city and municipal corporation of the
State of California ("City").
RECITALS:
A. The City and Consultant entered into that certain Consultant Agreement # N-2004-
024 dated March 1, 2004 (hereinafter the "Agreement") pursuant to which Consultant
has provided certain credit card payment processing services for City utility bill
customers.
B. In accordance with the terms and conditions of the Agreement, the parties wish to
extend the term of said Agreement in order to provide continuous uninterrupted
services.
NOW, THEREFORE, for good and valuable consideration, the receipt and adequacy of
which are hereby acknowledged and confessed, the parties agree as follows:
1. Section l .a., COMPENSATION, shall be amended to read as follows:
"The City agrees to pay, and Consultant agrees to accept as total payment for its
services, the rates and charges set forth in Exhibit 1, to the First Amendment to
Agreement. The total sum to be expended under this Agreement shall not exceed
$60,000.00, annually."
Section 2, TERM, shall be amended to extend the termination date to February
28, 2010. In order to provide uninterrupted services, the parties agree that any
services provided by Consultant between March 1, 2009 and the date of this Third
Amendment to Agreement, shall be included within the scope of services of said
Agreement.
3. Except as hereinabove modified, all terms and conditions of said Agreement shall
remain in full force and effect.
Signatures on following page
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IN WITNESS WHEREOF, the parties hereto have executed this Amendment to
Agreement on the date and year first written above.
ATTEST:
CITY OF SANTA ANA
PATRICIA E. HEALY DAVID N. REAM
Clerk of the Council City Manager
APPROVED AS TO FORM:
JOSEPH W. FLETCHER
City Attorney
By:
Laura Sheedy
Assistant City Attorney
TRANSFIRST HEALTH AND
GOVERNMENT SERVICES
By:
CHRISTY COREY
President
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