HomeMy WebLinkAbout25D - CABLE TV CONSULTING SERVICESREQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
SEPTEMBER 21, 2009
TITLE:
AGREEMENT AMENDMENT WITH
COMMUNICATIONS SUPPORT GROUP
FOR CABLE TV CONSULTING
SERVICES
Y MANAGE
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
APPROVED
As Recommended
As Amended
Ordinance on 15` Reading
Ordinance on 2"d Reading
implementing Resolution
Set Public Hearing For_
CONTINUED TO
FILE NUMBER
Direct the City Attorney to prepare and authorize the City Manager and
Clerk of the Council to execute the attached agreement amendment with
Communications Support Group to provide cable television consulting
services for a one-year period in an amount not to exceed $85,870, subject
to non-substantive changes approved by the City Manager and City Attorney.
DISCUSSION
The City of Santa Ana annually conducts cable television Technical Testing
and Proof of Performance reporting based on Federal Communications
Commission (FCC) requirements. In addition, the City provides a community
bulletin board (Channel 3), an electronic Stadium Marquee, the CCN
community display system, and other services that require video production
services. Communications Support Group will conduct the annual
comprehensive technical FCC performance test, maintain records necessary to
monitor the cable operator's compliance with the City Television Subscriber
Protection Ordinance and submit the annual cable regulatory report
documenting overall cable company activity and performance.
Communications Support Group will assist with the supervision of the CTV3
playback operator and prepare reports for the Board of Parks and Recreation
monthly board meetings. The base agreement amount is $80, 370. This
agreement includes a $5,500 contingency for unanticipated work, for a total
agreement amount of $85,370. The Parks, Recreation and Community Services
Agency is satisfied with the quality of services that Community Support
Group has provided and supports approval of the recommended action.
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Agreement Amendment with CSG
September 21, 2009
Page 2
FISCAL IMPACT
Funds for this agreement are available in the Recreation Other Contract
Services account (no. 01113230-62300).
APPROVED AS TO FUNDS AND ACCOUNT:
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Gerardo Mouet ~n~~r ~~c ~ ,~
Francisco Gutierrez
Executive Director Executive Director
Parks, Recreation and Community Finance & Mgmt. Services Agency
Services Agencyyy~~~
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THIRD AMENDMENT TO
CONSULTANT AGREEMENT
THIS THIRD AMENDMENT TO CONSULTANT AGREEMENT is entered
into on September 21, 2009, by and between Communications Support Group, a sole
proprietorship ("Consultant") and the City of Santa Ana, a charter city and municipal
corporation of the State of California ("City").
RECITALS:
A. The parties entered into Agreement # A-2006-277, dated October 16, 2006, as
amended by Agreement #A-2007-247 and Agreement #A2008-276 (hereinafter,
collectively, the "Agreement") by which Consultant has provided cable television
compliance services to the City.
B. In accordance with the terms and conditions of said Agreement, the parties wish to
amend the Scope of Services, extend the term and modify compensation during the
extended term.
WHEREFORE, in consideration of the covenants contained in said Agreement, and
subject to all the terms and conditions of said Agreement, except those amended in this
Second Amendment to Consultant Agreement, the parties agree as follows:
1. Section 1, SCOPE OF SERVICES, shall be amended to provide that during the term
from November 1, 2009 through October 31, 2010 Consultant shall perform those
services set forth in Exhibits A-3 and B-3, attached hereto. In performance of those
services, City shall continue to provide office space, telephone, computer and printer,
access to City e-mail and parking for Consultant.
2. Section 2.a., COMPENSATION, shall be deleted in its entirety and replaced with the
following:
"City agrees to pay, and Consultant agrees to accept as total payment for its
services a total sum, not to exceed $80,370:0, annually for all hours worked, travel and
expenses during the extended term of said Agreement, plus $5,500.00 contingency for
additional work as determined by the Executive Director. Said compensation (excluding
contingency) shall be paid in 24 equal payments during the one-year renewal of this
Agreement."
Section 3, TERM, shall be amended to extend the termination date to October 31,
2010.
4. Except as hereinabove amended, all terms and conditions of said Agreement shall
remain in full force and effect.
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IN WITNESS WHEREOF, the parties hereto have executed this Second Amendment to
Consultant Agreement on the date and year first written above.
ATTEST:
MARIA D. HUIZAR
Clerk of the Council
CITY OF SANTA ANA
DAVID N. REAM
City Manager
APPROVED AS TO FORM:
JOSEPH W.FLETCHER
City Attorney
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COMMUNICATIONS SUPPORT
GROUP
KATHERINE BOWERS
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EXHIBIT A-3
Scope of Work
Contractor agrees to provide, upon request, technical support to City Manager and
Executive Director of the Recreation and Community Services Agency for the City's
Cable Television operations up to twenty-eight (28) hours per week of which twelve (12)
will be dedicated to development of the community bulletin board and including but not
limited to cable programming, customer service and franchise compliance/administration
as follows:
1. Monitor currency and accuracy of franchise security and certificate of insurance
documents provided by the Cable Operator.
2. Receive/document resolution to subscriber's complaints related to the city's video
service providers from cable (Time Warner Cable) and phone (AT&T) and respond to
cable television program inquiries from City Officials and citizens.
3. Assist in providing information for; and attend Parks and Recreation Advisory Board
regarding video services. Attend meeting upon request if needed.
4. Monitor cable operator's telephone response time and report results to City.
5. Maintain databases necessary to monitor Cable Operator's compliance to City Cable
Television Subscriber Protection Ordinance and to provide information based on
inquiries.
6. Maintain in City Cable Office historical and current records of cable television
programs, franchise agreement and related documentation.
7. Assist with any organization requirements for programming related to City
Channel 3 (CTV3).
8. Assist city with EG channels related to AT&T for local channel connectivity.
9. Assist with obtaining outside city programming appropriate for CTV3 to enhance the
channel such as community public service announcements, Orange County locally
produced programs and news segments about Santa Ana such as videos from the OC
Register.
10. Assist in supervision of city playback operator for CTV3 regarding monthly
scheduling chart, and reports for Parks and Recreation monthly board meeting, tape
and dvd library organization, dvd dub requests and city council playback .
11. Provide comprehensive technical performance testing of the subscriber cable system
as set forth in Exhibit "B-3". This testing based on FCC standards will be conducted
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during the months of July or August during peak heat times of the year.
12. Prepare a comprehensive annual CTV3 and cable regulatory report with performance
and activity. This report will be completed at the conclusion of the calendar year.
13. Receive files from CCN of initiatives that would be applicable to CTV3 and
load mpegs into city channel 3 Scala System to cablecast on CTV3.
14. Work with city video engineer related to CTV3 control room maintenance repairs,
order of any necessary equipment to keep channel running properly for
programming, bulletin board and city council meetings.
15. Attend meetings on an as needed basis related to cable and CTV3 television
videos as needed, i.e. State of City Address and Santa Ana Zoo.
16. Prepare and maintain the city community bulletin board complete with multi media:
text, photos, video and advanced graphics incorporating city information.
17. Assist in development and organization of quarterly programming information to
CCN: includes basic information for each initiative, work with Executive Director to
clarify topic matter and contacts. Follow through in providing information to CCN
production management.
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EXHIBIT B-3
PROOF OF PERFORMANCE TESTING
I. Perform a series of television signal level measurements to ascertain franchisee
compliance. All testing shall be coordinated and supervised by Consultant.
A. Test shall be performed at the tap location under the existing conditions.
B. No accommodations shall be made to allow the City to correct problems found
prior to testing.
C. Prior to the commencement of testing, obtain the necessary calibration certificate
For all frequency/voltage sensitive equipment which will be used in the field
testing from the Grantee.
D. A 100' calibrated RG-59 jumper shall be used to connect the output of a
Subscriber tap to the input of the measuring equipment.
II. An abbreviated proof of performance check shall be completed and tested for compliance as
set forth in the following sections.
A. The following test shall be performed at the headend prior to field testing and then
at all subscriber network testpoints.
Vistigal carrier levels
Aural carrier levels
Vistigal/Aural difference (calculated)
Sweep Peak-to-Valley
Carrier-to-Noise
Low frequency distortions ("Hum")
Composite Triple Beat
TASO rating of picture distortions on all channels
B. The following inspections shall be made at the headend:
Stand-by-carriers
NET patch bays and switching bridges
Stand-by power generators
Radio carriage
Aural levels
Emergency override equipment
Installation of leased access equipment
Microwave and satellite receive equipment
C. The following inspections shall be performed at the franchisee's office and
elsewhere:
Telephone answering equipment
Billing, converter, and converter addressing computer equipment
Parental control lock systems
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III. Prepare a final comprehensive report (test and summary report) following the conclusion
of the performance test.
A. The test report shall include a description of testing methods, testing criteria, list of
locations tested, and test scores.
B. The summary report ("Executive Report") shall employ graphs and charts summarizing
the scores of all testpoints and make comparative analysis of the test results to the
minimum standards found in the franchise and the current
CFR 47 Part 76 (FCC) Rules and Regulations.
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