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HomeMy WebLinkAbout25B - PREVENTIVE MAINTENANCE AND REPAIR REQUEST FOR . COUNCIL ACTION ,=T~~ ~-v~ CITY COUNCIL MEETING DATE: CLERK OF COUNCIL USE ONLY: DECEMBER 7, 2009 TITLE: APPROVED AGREEMENT WITH SIEMENS ? As Recommended ? As Amended BUILDING TECHNOLOGIES FOR ? Ordinance on 15` Reading PREVENTIVE MAINTENANCE AND ? Ordinance on 2"d Reading REPAIR OF THE FIRE ALARM ? Implementing Resolution SYSTEM AT THE POLICE ? Set Public Hearing For ADMINISTRATION AND HOLDING FACILITY CONTINUED TO ~ FILE NUMBER CITY MANAGER RECOMMENDED ACTION Authorize the City Manager and Clerk of the Council to execute the attached agreement with Siemens Building Technologies for the maintenance and repair of the fire alarm system at the Police Administration and Holding facility for one year, with provision for two, one-year renewals, in an annual amount not to exceed $38,000 subject to non-substantive changes approved by the City Manager and City Attorney. DISCUSSION The Police Administration and Holding facility is equipped with a sophisticated fire monitoring and alarm system that protects the property and personnel who work and visit the facility. The agreement provides for annual maintenance and repair of the system, which includes materials, skilled labor, technical supervision, tools, supplies, and testing equipment. In addition, statutory inspections will be performed in order to maintain the fire alarm system in first class operating condition. The inspections will ensure operation of the system that meets all applicable laws and regulations. On October 1, 2009, requests for proposal were mailed to four vendors. On November 2, 2009, two proposals were received, (one vendor declined the invitation, and one did not reply to the proposal). The proposal from Siemens Building Technologies was responsive to the specifications and meets the City requirements. A contingency of $5,000 is included. 25B-1 Agreement for Fire Alarm Maintenance December 7, 2009 Page 2 FISCAL IMPACT Funds are available in Police Maintenance Other Contractual Services account (no. 01114403-62300). APPROVED AS TO FUNDS AND ACCOUNTS: _ ~ a ~ Paul M. Walters Francisco Gutierrez Chief of Police Executive Director Finance & Mgmt. Services Agency 25B-2 CONTRACTOR AGREEMENT THIS AGREEMENT, made and entered into this 7t" day of December, 2009 by and between Siemens Building Technologies, Inc. (Fire Safety Division), a California Corporation (hereinafter "Contractor"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter « qty RECITALS A. The City desires to retain a Contractor having special skill and knowledge in maintenance and repair of fire alarm systems. B. Contractor represents that Contractor is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Contractor represents that it is knowledgeable in its field and that any services performed by Contractor under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Contractor shall perform fire alarm maintenance and repair services for the Police Administration and Holding Facility, as set forth in Exhibit A, attached hereto. City may require additional services or parts, which may be approved by a writing executed by the Executive Director of Finance and Management Services or his designee. 2. COMPENSATION a. City agrees to pay, and Contractor agrees to accept as total payment for its test and inspection services, an annual fee of $28,975.00, payable in quarterly payments of $7,243.75. If additional parts or services are necessary, said services shall be provided at the rates set forth in Appendix A "Discounted Labor & Material Pricing (Active Service Agreement Customers). Additional parts shall be priced pursuant to Contractor's Parts Price List on file with the City's Building Maintenance Superintendent. The total sum to be expended under this Agreement shall not exceed $38,000.00, annually, during the term of this Agreement. b. Payment by City shall be made within thirty (30) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not i 25B-3 be made for work which fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 3. TERM This Agreement shall commence on January 1, 2010 and terminate on December 31, 2010, unless terminated earlier in accordance with Section 12, below. The term of this Agreement may be extended for up to two additional one-year terms, at the option of the City, exercisable by the City Manager. 4. INDEPENDENT CONTRACTOR Contractor shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Contractor performs the services which are the subject matter of this Agreement; however, the services to be provided by Contractor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. INSURANCE Prior to undertaking performance of work under this Agreement, Contractor shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. Consultant shall maintain commercial general liability insurance which shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Consultant's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence. Such insurance shall (a) name the City, its officers, employees, agents, volunteers and representatives as additional insured(s); (b) be primary with respect to insurance or self-insurance programs maintained by the City; and (c) contain standard separation of insureds provisions. b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non-owned automobiles. c. Worker's Compensation Insurance. In accordance with the provisions of Section 3300 of the Labor Code, Contractor, if Contractor has any employees, is required to be insured against 2 25B-4 liability for worker's compensation or to undertake self-insurance. Prior to commencing the performance of the work under this Agreement, Contractor agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. If Contractor is or employs a licensed professional such as an architect or engineer: Professional liability (errors and omissions) insurance, with a combined single limit of not less than $1,000,000 per claim. e. The following requirements apply to the insurance to be provided by Contractor pursuant to this section: (i) Contractor shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. (ii) Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved in form by the City Attorney. (iii) Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. £ If Contractor fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Agreement. Such termination shall not effect Contractor's right to be paid for its time and materials expended prior to notification of termination. Contractor waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. 6. INDEMNIFICATION Contractor agrees to and shall indemnify and hold harmless the City, its officers, agents, employees, Contractors, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including health, and claims for property damage, which may arise from the direct or indirect operations of the Contractor or its contractors, subcontractors, agents, employees, or other persons acting on their behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding. 3 25B-5 7. CONFIDENTIALITY If Contractor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Contractor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Contractor without reference to information disclosed by the City. 8. CONFLICT OF INTEREST CLAUSE Contractor covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 9. NOTICE Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by telefacsimile or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.~. BOX 1988 Santa Ana, CA 92702-1988 (714) 647-6956 (telefacsimile) With courtesy copies to: Finance and Management Services Agency Building Maintenance Division City of Santa Ana 20 Civic Center Plaza (M-20) Santa Ana, California 92702 telefacsimile (714) 647-5421 4 25B-6 and: City Attorney City of Santa Ana 20 Civic Center Plaza (M-29) P.O. BOX 1988 Santa Ana, California 92702 telefacsimile (714) 647-6515 To Contractor: Siemens Building Technologies Mr. Bob Bernstein 10775 Business Center Drive Cypress, California 90630 Fax: (714) 908-1619 A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by telefacsimile, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 10. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Contractor, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Contractor. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, that terms and conditions hereof, shall not bind or obligate Contractor nor the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party which are not embodied herein. 11. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other Contractors retained by City. 5 25B-7 12. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor compensation for all services performed by Contractor prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the Executive Director may require Contractor to deliver to the City all work product completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Contractor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement. 13. DISCRIMINATION Contractor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities. Contractor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 14. JURISDICTION -VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 15. PROFESSIONAL LICENSES Contractor shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and in writing of her inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 16. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall I 6 25B-8 indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: CITY OF SANTA ANA MARIA D. HUIZAR DAVID N. REAM Clerk of the Council City Manager APPROVED AS TO FORM: JOSEPH W.FLETCHER City Attorney SIEMENS BUILDING TECHNOLOGIES, INC. By: Laura Sheedy Assistant City Attorney (Name) (Title) Tax ID# 25B-9 EXHIBIT A SCOPE OF SERVICES s 25B-10 1 Overview 1.1 Executive Summary You have made a significant investment in your facility and its complex technical systems which are critical to the profitability and productivity of your overall business. This proposed service solution, our Service Agreement, will proactively serve to protect that substantiaE investment through a program of planned service tasks by our trained technical staff. This Service Agreement has been specifically developed to support your unique facility, and the services provided herein will help you in achieving your facility goals. 7.2 Customer Objectives To have fire alarm system tested per customers RFI' 1.3 Current Situation Siemens has been doing the testing and customer needs to put it out to bid. All testing will be done during normal business hours Monday -Friday 7:00 am to 4;00 pm. Any programming wilt need to be done by others as the fire alarm system is a proprietary system. 1.4 Siemens Capabilities & Commitment to Our Customers Siemens Industry, Inc, is the leading single-source provider of cost-effective facility performance solutions for the comfort, life safety, security, energy efficiency and operation of some of the most technically advanced buildings in the world. Siemens is pleased to offer this proposal for technical support services to your facility. For more than 150 years, Siemens has built a culture of long-term commitment to customers through innovation and technology. We are confident that we have the capabilities to meet your critical facility needs today and in the future, and we look forward to the opportunity to serve yau. Siemens Industry, Inc. 90/26/2009 Page 3 25B-11 2 Service Solution 2.1 FIRE ALARM & LIFE SAFETY SERVICES 2.1.9 Customer Support Services Life Safety Log Book; We wilt provide a life safety log book containing information and guidance on the management of the Life Safety System. All service records shall be recorded and kept within the tog book. This log book shall serve as a reference for local authorities, insurance carriers, and Siemens technical personnel. Written Report of Ali Services Performed: We will complete a service report for each visit detailing the purpose of the tali and summarizing the work that was performed. Annual System Configuration Audit & Report: We wil! verify and compare the system configuration to the existing records during the annua! test and inspection. Any changes to the system are checked and documented. 2.1.2 Technical Support Services Emergency Onsite Response: Monday through Sunday, 24 kours per Day: Emergency Onsite Response will be provided to reduce the costs and disruptions of downtime when an unexpected problem does occur. Siemens will provide this service between scheduled service calls and respond within 4 hours for critical emergencies, or within 8 hours for non-emergency conditions, Monday through Sunday, 24 hours per day, including Holidays, upon receiving notification of an emergency. Critical emergencies, as determined by your staff and Siemens, are failures at a system or panel level that would result in the loss of the operation of an entire section of a building or place the facility at high risk. Non-emergency conditions, as determined by your staff and Siemens, are failures at an individual component level resulting in minimal impact to the overall operation of the facility. Non-emergency conditions, as determined by your staff and Siemens, maybe incorporated into the next scheduled service call. Fire Alarm System Testing & Inspection: We will perform an annual test of all covered fire systems by certified specialists using testing protocols specified by NFPA as well as any local guidelines that are required for your facility. In addition, we will perform sensitivity testing of ai! smoke defectors to ensure that the equipment is operating within the proper UL-specified sensitivity range. Necessary documentation detailing the results of the Siemens Industry, Inc. 90126!2009 Page 4 25B-12 inspection, incfiuding a list of deficiencies, will be provided upon completion of the test to satisfy the AH1 and to maintain your Certificate of Qccupancy. The equipment included as part of this service is listed in the list of Maintained Equipment section of this service agreement. Smoke Detector Sensitivity Testing: Smoke Detector Sensitivity testing will be performed, in accordance with NFPA guidelines, using the manufacturer's recommended test methods and a U!. approved testing device. We will provide an analysis of the test results along with recommendations for detectors that require either cleaning or replacement Repair & Replacement Services: To reduce the unexpected costs of unbudgeted repairs, Siemens will provide labor and 1 or materials to repair or replace failed orworn components. Components that are suspected of being faulty may be repaired or replaced in advance to minimize the occurrence of system interruptions. Equipment covered under this agreement is itemized in the List of Maintained Eouipment unless otherwise noted. Items not covered will be brought to the owner's attention. 2.7.3 User Defined Services Cleaning of Smoke Detectors Siemens Industry, Inc. 10/26/2005 Page 5 25B-13 3 Service Implementation Plan 3.'i Maintained Equipment Table SIEMENS Siemens Industry, inc. Service Agreement Detectors Detectors Addressable Duct 82 Detector Seivfces (Times pefryear) x R';& R Labor Only (N/A~ =~Sensitvif~i Tasting Manual (0:6} Test ands ins action. 1 , ~ Detectors Detectors .Addressable Heat 57 Detecfor Seri~lces r:'1'imes ~er~+ear'p R & R~Labor Only (NIA) ~ Te,~t and lnspe~tion (1}'` ~ Detectors Detectors Addressable Smoke 817 Detector Seryicea (~Ftetes per year= R & R. Lagos d'~(y, (NJA) *Serjs~t,~iif~,Tesfing M~r}uat (U Test ~~d` tris action 1 . E .,r ~ ,r4 s~~ 1 ~ t ,,.t,° ~ 3 ~ s ~ ~ r _ + ' Fietd Fteld Peripherals Addressable Puil ~ 88 Peripherals Station `,'$e~ylceg (Times per year} R & R Labor bnly~;(N/A) ~Tes{ and, lt~sp8ction ~ Field Field Peripherals Door Holders 20 Peripherals Services (Times per year) R & R Labor Only"(NIA}.Test arid~ Inspection (1)` Field Field Peripherals Phone Jack or 5 Peri herals Warden Stations Services (Times per"year) R & R. Labor Only (NIA) .Test and inspection (1) Field Field Peripherals Speakers or Horns 79 Peripherals Siemens Industry, Inc. 10/26/2009 Page 6 25B-14 ~ Services (~`imes per,jrear): R & R Labor Only {NIA} -Test and inspection {1) Field Field Peripherals Speakers or Horns 104 Peripherals with Sfrobes Services (Times per year): R & R Labor Oniy (N1A) -Test and inspection {1) Field Field Peripherals Strobe 68 Peripherals Se)'++ices (Times per year)~R & R Labor Ortly'(N/A),- T@st and inspection. (1)' Field ~ Tamper Switch Peripherals ;Field Peripherals Monitor Module 52 ~v ~Se~!~csasj(Times per year} Ft~& R Labor Only (NIA): ~7est and lnspect~on (2j: Feld Waterflow Switch Field Peripherals 31 Peripherals Monitor Module `ServfCet!~(Tir`r>,e~' er'ye~r) R& R Labor Only` {NIA) Test aril (nspectton (2j' • Control & Control & Digital i]ialer 2 Annunciation Annunciation 4 , (TSiYi s per far} R & R Labor Only (N!A} :7"est and Inspec#[on {1), Control & Control & NCCNT Computer 2 Annunciation Annunciation $eiv[ces (Times per year) R R Labor Only (N/A) -Test and Inspection {1)• ` - , Control & Control & Remote Annunciation Annunciation ControUAnnunciator 3 Panel -Services (Times per year}: R & R Labor Only (NJA} ..Test and inspection (1) 3.2 Additional Material List s . . ~ Siemens industry, inc. 10/26/2003 Page 7 25B-15 Edwards iRC 3 Fire Alarm Panels 3 Field Transponders 3 Voice -com g Power Boosters g Remote Graphic Panels 1 Printers 1 Parts • llp to $ 500.00 per Device Siemens Industry, Inc. 1 012 6/2 0 0 9 rage g 25B-16 3.3 Service Team An important benefit of your Service Agreement derives from having the trained service personnel of Siemens (ndustry, inc. familiar with your building systems. Our implementation team of local experts provides thorough, reliable service and scheduling for the support of your system. The foilowing list outlines the service team that will be assigned to the service agreement for your facility. YourAssigned Team of Service Professionals will include: Sob Bernstein -Sales Account Representative manages the overall strategic service plan based upon your current and future service requirements, Judy Bejines -Service Account Engineer or Team Leader is responsible for ensuring that our contractual obligations are delivered, your expectations are being met and you are satisfied with the delivery of our services. Primary Service Specialist is responsible for performing the ongoing service of your system. Secondary Service Specialist who will be familiarized with your building systems toprovide in-depth backup coverage. Vishal Gupta - Service Operations Manager is responsible for managing the delivery of your entire support program and service requirements. Richard Rivera -Service Coordinator is responsible for scheduling your planned maintenance visits, and handling your emergency situations by taking the appropriate action. Mike Reing -Service Administrator is responsible for afl service invoicing including both service agreement and service projects. i Siemens Industry, Inc. 1 012 6/2 0 0 9 Page 9 25B-17 Appendix A. Discounted Labor & Material Aricing As a Service Agreement customer with an active contract, you will receive the benefit of a discount from our standard labor rates and material prices. Standard rates and preferred customer rates are documented below. Siemens Industry, Inc. Rates effective from January 1, 2009 through December 31, 2009 Please note; Rates spawn are for the period referenced above and are subject to change. Standard Straight T#me Regular Overtime Sundays & Holidays Labor Rates: {M-F 8 AM to 5 PM) {M-F 5 PM to 8 AM, & Sat) excl. Holida s excl. Holida s Automation $182.00 $273.00 $364.00 S ecialist Fire Safety 68.00 $252,00 S ecialist $336.00 Security $172.00 $258.00 S ecialist $344.00 Mechanic $164.00 $246.00 $328.00 { !us$49.50truck char e) (lus$49.50truck char e) (lus$49.50truckchar e) Customers with an active Service Agreement will be eligible for the preferred customer labor rates listed below. Preferred Customer Straight Time Regular Overtime Sundays & Holidays Labor Rates: (M-F 8 AM to 5 PM) (M-F 5 PM to 8 AM, & Sat) excl. Holida s excl. Holida s Automation $145.00 $189.00 $233.00 S ecialist Fire Safety $134.00 $174.00 S ecialist $214.00 Security $137.00 $?78.00 $219.00 S ecia#ist Mechan#c $130.00 $170.00 $210.00 ( lus$49.50truck char e) (!us$49.50truck char e) (lus$49.SOtruckchar e) Mtnlmum Charge: Service involving travel to the customer site will incur atwo-hour minimum labor charge and $0.60 per mile one-way vehicle charge. Material Rates: Customers with an active Service Agreement will benefit from a discount percentage off the standard pr#cing for Siemens Industry, Inc. products. Customers without a Service Agreement wil! pay standard pricing for Siemens Industry, inc. products. Siemens Industry, Inc. 10/26/2009 Page 15 25B-18 ~