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<br /> City Managers Office <br />’ <br />www.santa-ana.org/cm <br />Item # 13 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br /> Staff Report <br />July 15, 2025 <br />TOPIC: Resolution Supporting Assembly Bill 1303 – Lifeline Program: Customer Data <br />Privacy <br />AGENDA TITLE <br /> Resolution Supporting Assembly Bill 1303 – Lifeline Program: Customer Data Privacy <br />RECOMMENDED ACTION <br />Adopt a Resolution supporting Assembly Bill 1303, which strengthens privacy <br />protections for applicants and subscribers of the California Lifeline Program by <br />prohibiting the unauthorized disclosure of sensitive customer data and eliminating <br />unnecessary documentation requirements that create barriers for vulnerable and <br />immigrant communities. <br />RESOLUTION NO. 2025-XXX entitled A RESOLUTION OF THE CITY COUNCIL OF <br /> THE CITY OF SANTA ANA SUPPORTING ASSEMBLY BILL 1303 – LIFELINE <br />PROGRAM: CUSTOMER DATA PRIVACY BY ASSEMBLYMEMBER AVELINO <br />VALENCIA <br />GOVERNMENT CODE §84308 APPLIES: No <br />DISCUSSION <br />The California Lifeline Program provides essential, discounted phone services to low- <br />income Californians, helping them maintain communication with healthcare providers, <br />employers, emergency services, and loved ones. In Santa Ana, where many residents <br />are from immigrant and underserved communities, access to secure <br />telecommunications is crucial for public safety and equity. <br />Assembly Bill 1303, authored by Assemblymember Avelino Valencia, reinforces privacy <br />protections by prohibiting the California Public Utilities Commission, service providers, <br />and third-party administrators from sharing subscriber data with government agencies, <br />including immigration authorities, unless compelled by a court-issued California warrant <br />or subpoena. Additionally, the bill ensures that a Social Security number (SSN) is not a <br /> <br />