HomeMy WebLinkAboutItem 16 - Agreement for Downtown Santa Ana Clean & Safe ProgramCommunity Development Agency
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Item # 16
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
January 20, 2026
TOPIC: Agreement with DTSA Services for Downtown Santa Ana Clean & Safe Program
AGENDA TITLE
Agreement with DTSA Services for Downtown Santa Ana Clean & Safe Program
(Specification No. 25-097) (Parking Enterprise Funds)
RECOMMENDED ACTION
Authorize the City Manager to execute an agreement with Romo Enterprises Inc. DBA
DTSA Services for the Downtown Santa Ana Clean & Safe Program in an amount not -to -
exceed $1,110,764 for a term beginning March 1, 2026 and expiring February 28, 2027,
with provisions for two, one-year extensions for a total agreement amount not -to -exceed
$3,501,682 (Agreement No. A-2026-XXX).
GOVERNMENT CODE §84308 APPLIES: Yes
DISCUSSION
Downtown Santa Ana (DTSA) serves as the City of Santa Ana's (City) primary mixed -
use area with a high concentration of retail, restaurant, residential, office, and cultural
uses. The area includes over 700 businesses, more than 3,000 residents, and over
1,000 daily visitors, making it a key focal point for economic activity, small business
support, and visitor engagement.
An integral element of maintaining a functional downtown is ensuring that the area
remains clean and safe. DTSA is an older downtown with many buildings built before
car ownership was widespread and these properties lack private parking to provide for
the needs of employees and patrons. Many of these employees and patrons have to
find parking and walk to their properties creating a lot of pedestrian activity, which leads
to maintenance conditions in DTSA different from other areas of the City.
In addition to serving residents and businesses, DTSA accommodates tourism and
regional events that increase foot traffic and require enhanced levels of cleaning,
maintenance, and security services. As a result, there is a continuous need for
dedicated services to support both daily operations and peak use conditions, including:
1. Staffing: Litter & Power Washing Team, Monday — Sunday
Agreement with DTSA Services for Downtown Santa Ana Clean & Safe Program
January 20, 2026
Page 2
2. Security Guard Oversight: Maintaining public safety, Monday - Sunday
3. Litter/Maintenance: Removing litter and waste from all outside surfaces such as
sidewalks, curbs, planters, and tree gates
4. Cleaning of Alleys in DTSA: Clearing of trash, waste, shopping carts, leaves, and
pallets
5. Cleaning & Emptying Trash Cans: There are over 90 trash containers in DTSA to
be emptied and cleaned as needed, on average five (5) times per day, every day.
6. Cleaning of Outdoor Benches, Bollard, and Light Poles: Cleaned on a regular
basis and removing all waste.
7. Cleaning of Parklets: Picking up litter and waste, and power washing at the
various parklets located within DTSA
8. Special Events (Litter Clean-Up/Maintenance): Cleaning for designated City
approved events
9. Special Events (Street Closures): Street closure services with Traffic Control
Plans approved by the Public Works Agency for special events approved by the
City
10. Power Wash Services: Removal of gum, dirt, oil, grime, and other fluids
11. Equipment, Supplies & Facilities: Storage of cleaning and pedestrian control
equipment
To fulfill this need, City Council approved a three-year agreement with DTSA Services,
which will expire on March 1, 2026.
On July 14, 2025, the Community Development Agency (CDA) released Request for
Proposal (RFP) No. 25-097 (Exhibit 1) for the Downtown Clean & Safe Program through
the City's online bid system. The City's Purchasing Division set the procurement and
contract terms.
Local Outreach Efforts
The Purchasing Division advertised this project on the City's online bid management and
publication system, which directly notified 10 Santa Ana vendors. One Santa Ana vendor
downloaded the RFP and submitted a bid for consideration.
Vendor participation and results are summarized below:
• 963 Vendors notified
• 10 Santa Ana vendors notified
Agreement with DTSA Services for Downtown Santa Ana Clean & Safe Program
January 20, 2026
Page 3
74 Vendors downloaded the RFP packet
10 Proposals received
1 Proposal received from Santa Ana vendor
Proposals submitted were opened on August 11, 2025, and evaluated. Seven (7)
proposals were submitted by the deadline and were determined to be responsive to the
specifications and met the City's requirements. An evaluation committee of various City
departments reviewed and rated the proposals according to the criteria listed in the RFP.
Requirements of the RFP included: litter maintenance, special events clean-up, power
washing, daily cleaning of City infrastructure (bollards, light posts, benches), cleaning and
maintenance of parklets, alley cleaning, street closure equipment set-up and breakdown
for approved City sponsored events, and security guard procurement and oversight.
Table 1 below provides the ranking of each proposal.
Table 1
Rank
Proposer
1
DTSA Services
2
Vested Solutions
3
Ultimate Maintenance Services
4
Alltech Industries Inc.
5
Veterans High Risk Security Solutions Inc
6 tied
DMS Facilities Services
6 tied
Orange County Building Maintenance
DTSA Services is a local business from Santa Ana that presented the most
comprehensive and forward -looking proposal (Exhibit 2). Their proposal went further than
the RFP scope and requested services, such as their training of staff for ambassadors of
DTSA, integration with City response teams, and operational readiness and depth of
resources. Staff recommends awarding an agreement to the highest -ranked firm, DTSA
Services (Exhibit 3) with the funds generated from DTSA parking revenue that is in the
Parking Enterprise Downtown Enhancements, Contract Services expenditure account
(No. 02718133-2-62300). Additional details provided in the DTSA Services proposal are
as follows:
1) Ambassadors for Downtown: The proposal emphasizes a trained, full time team
that not only performs cleaning and safety functions, but also actively engages
with the public. They provide directions, answer questions, and welcome visitors
to DTSA.
2) Integration with City Response Teams: The team works cooperatively with the
Santa Ana Police Department - Santa Ana Multi -Disciplinary Response Team
(SMART) and helps identify actions needed for non -emergency transient related
issues. This collaboration with the City is vital to maintain the quality of life in
DTSA.
Agreement with DTSA Services for Downtown Santa Ana Clean & Safe Program
January 20, 2026
Page 4
3) Operational Readiness: The proposal provides clear details on staffing levels;
supervisorial structure, reporting systems, and equipment maintenance. This
level of detail shows DTSA Services' ability to deliver consistent, reliable, and
well -managed services.
FISCAL IMPACT
Funding for Parking Enterprise Downtown Enhancements — Contract Services account
(no. 02718133-62300) will be budgeted in the respective fiscal years outlined below with
Year 1 in the amount of $1,110, 764 and Option Year 2 in the amount of $1,166,301
and Option Year 3 in the amount of $1,224,617 for a total amount not to exceed of
$3,501,682.
Future funding will be allocated on an annual basis and included in proposed budgets
for City Council consideration.
Agreement
Fiscal
Accounting
Fund
Accounting Unit,
Amount
Year
Year
Unit -
Description
Account
Account #
Description
FY 25-26
02718133-
Parking
Downtown
$370,255
(Mar -Jun)
62300
Enterprise
Enhancements,
Contract Services
Year 1
FY 26-27
02718133-
Parking
Downtown
$740,509
(Jul -Feb)
62300
Enterprise
Enhancements,
Contract Services
Year 1 Total
$1,110,764
FY 26-27
02718133-
Parking
Downtown
$388,767
(Mar -Jun)
62300
Enterprise
Enhancements,
Contract Services
Year 2
FY 27-28
02718133-
Parking
Downtown
$777,534
(Jul -Feb)
62300
Enterprise
Enhancements,
Contract Services
Year 2 Total
$1,166,301
FY 27-28
02718133-
Parking
Downtown
$408,206
(Mar -Jun)
62300
Enterprise
Enhancements,
Contract Services
Year 3
FY 28-29
02718133-
Parking
Downtown
$816,411
(Jul -Feb)
62300
Enterprise
Enhancements,
Contract Services
Year 3 Total
$1,224,617
Grand Total
$3,501,682
Agreement with DTSA Services for Downtown Santa Ana Clean & Safe Program
January 20, 2026
Page 5
EXHIBIT(S)
1. Request for Proposals (RFP) for Clean & Safe Program
2. DTSA Services Proposal and budget
3. Agreement with DTSA Services
Submitted By: Michael L. Garcia, Executive Director, Community Development Agency
Approved By: Alvaro Nunez, City Manager
EXHIBIT 1
CITY OF SANTA ANA
REQUEST FOR PROPOSALS (RFP) NO. 25-097
FOR
DOWNTOWN SANTA ANA CLEAN & SAFE TEAM
CITY OF SANTA ANA
KEY RFP DATES: The schedule below is tentative and subject to change at the
discretion of the City, with appropriate notice to prospective Proposers.
Issue Date: Monday, July 14, 2025
Deadline for Questions: Tuesday, July 29, 2025, 4:00 PM
Proposal Due Date: Monday, August 11, 2025, 4:00 PM
(2) CITY OF SANTA ANA
TABLE OF CONTENTS
EXHIBIT 1
I.
BACKGROUND...........................................................................................................................3
II.
OVERVIEW OF PROJECT..........................................................................................................3
III.
SCOPE OF SERVICES...............................................................................................................3
IV.
TERM OF AGREEMENT............................................................................................................. 3
V.
MINIMUM QUALIFICATIONS......................................................................................................3
VI.
RESPONSE TO RFP.................................................................................................................. 3
VII.
CERTIFICATIONS (ATTACHMENTS).........................................................................................7
VIII.
REFERENCES............................................................................................................................ 7
IX. MINIMUM SCOPE AND LIMIT OF INSURANCE.........................................................................8
X. SELECTION PROCEDURES & CRITERIA................................................................................. 8
XI. WITHDRAWALS..........................................................................................................................9
XII. GENERAL TERMS AND CONDITIONS...................................................................................... 9
XIII. AWARD OF AGREEMENT........................................................................................................ 14
XIV. IMPLEMENTATION................................................................................................................... 14
EXHIBITS
(Exhibits provided herein for Proposers' reference only.)
EXHIBIT I - SCOPE OF SERVICES
EXHIBIT 11 - SAMPLE BUDGET
EXHIBIT III - SAMPLE AGREEMENT
ATTACHMENTS
(Attachments must be signed and included with the proposal.)
A PROPOSER'S CERTIFICATION, PROPOSAL ITEM PRICING
B REFERENCES
C PROPOSER'S STATEMENT
D NON -COLLUSION AFFIDAVIT
E NON -LOBBYING CERTIFICATION
F NON-DISCRIMINATION CERTIFICATION
CITY OF SANTA ANA
I. BACKGROUND
EXHIBIT 1
The City of Santa Ana, California, is rich in culture and pride, the county seat of Orange County,
and encompasses an area of approximately 27 square miles. For more information, please visit
https://www.santa-ana.org
II. OVERVIEW OF PROJECT
The City of Santa Ana (City) is seeking proposals from qualified contractors (Proposers) to
provide a variety of cleaning/janitorial and security oversight services for Downtown Santa Ana
as described in EXHIBIT I - SCOPE OF SERVICES.
The term "Vendor", "Proposer", and "Contractor" shall refer to any legal entity or entities
submitting a proposal in response to this Request for Proposals (RFP).
III. SCOPE OF SERVICES
SEE EXHIBIT I — SCOPE OF SERVICES
Usage is not guaranteed. Execution of an agreement between the City and successful firm(s)
and/or individual(s) does not guarantee work throughout the duration of the contract period.
Numerous factors will be evaluated by the City in its delivery of project and assignments,
including technical expertise required.
IV. TERM OF AGREEMENT
The anticipated term of the agreement is for an initial period of three (3) years with a start date
of March 1, 2026. The City may, at its discretion, extend the agreement with the same or more
limited scope of required services for one additional (2)-year period, upon mutual agreement
contingent upon City Council approval, or City Manager or City Attorney authorization, as
appropriate. The total term of the awarded agreement shall not exceed five (5) years.
V. MINIMUM QUALIFICATIONS
Contractor must have been in business continuously for the most recent five (5) years prior to the
date of this RFP.
Minimum three (3) most recent years of experience performing similar services as those detailed
in the Scope of Services section of this RFP.
VI. RESPONSE TO RFP
A. SUBMITTAL INSTRUCTIONS
It is the responsibility of the Proposer to ensure that any proposals submitted have been
uploaded to PlanetBids prior to the RFP due date and time. Proposals, including all required
sections and forms, shall be submitted electronically via the City's Bid Management System,
PlanetBids. No other form of submittal will be accepted.
PlanetBids will not accept late proposals and no exceptions shall be made. Proposers will
receive an a -bid confirmation number with a time stamp from PlanetBids indicating that their
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 3
EXHIBIT 1
CITY OF SANTA ANA
proposal was submitted successfully. The City will only receive and consider those proposals
that were transmitted successfully. Submit proposal online at:
http://www.planetbids.com/portal/portal.cfm?CompanylD=20137.
Proposer shall be solely responsible for informing itself with respect to the proper utilization
of the bid management system, for ensuring the capability of their computer system to upload
the required documents, and for the stability of their internet service. Failure of the Proposer
to successfully submit an electronic proposal shall be at the Proposer's sole risk and no relief
will be given for late and/or improperly submitted proposals. Proposers experiencing any
technical difficulties with the bid submission process may contact PlanetBids at (818) 992-
1771. Questions of an operational nature may be directed to the City's assigned Buyer.
Neither the City, nor PlanetBids, makes any guarantee as to the timely availability of
assistance, or assurance that any given problem will be resolved by the bid submission
deadline.
Proposals shall NOT be sent via telegraphic, electronic, or facsimile means.
All notifications, updates and addenda will be posted online on PlanetBids at
https://www.planetbids.com/portal/portal.cfm?CompanylD=20137. Proposers shall be
responsible for monitoring the site to obtain information regarding this solicitation. Failure to
respond to required updates may result in a determination of a nonresponsive proposal.
B. COMMUNICATION / CONTACT WITH CITY STAFF
Unless otherwise authorized herein, Proposers who are considering submitting a proposal in
response to this RFP, or who submit a proposal in response to this RFP, are only to
communicate with the assigned Project Coordinator(s), and no other City staff about this RFP
from the date this RFP is issued until a contract is awarded. The City will provide all official
communication concerning this RFP in writing via the City's Bid Management System,
PlanetBids.
The City will not be responsible for or bound by any oral communication or any other
information or contact that occurs outside the official communication process specified
herein, unless confirmed in writing by the designated Project Manager(s).
C. REQUEST FOR INFORMATION OR CLARIFICATION / QUESTIONS
Questions regarding this RFP shall be submitted via PlanetBids. Responses to all questions
will be posted on PlanetBids no later than the date and time shown at the schedule of key
RFP dates on the cover page of this RFP. All prospective Proposers are advised to visit
PlanetBids on a regular basis as responses may be posted earlier than the date above (if
applicable). No verbal requests or responses will be accepted. Significant interpretations or
clarifications will be addressed via addenda to this RFP.
Requests submitted for City's consideration of proposed terms and conditions, including
modifications to the City's RFP and/or Contract terms and conditions must be submitted by
the deadline for questions. Such requests should include an attachment in Word or PDF
format on formal company letterhead that shows the requested modifications.
Significant interpretations or clarifications and responses to questions received by the
deadline will be addressed via addenda to this RFP, which will be released and posted on
PlanetBids under the "Addenda/Emails" tab.
General process questions may be directed to the following:
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 4
EXHIBIT 1
CITY OF SANTA ANA
Jacques Lam
Buyer
jlam@santa-ana.org
D. ADDENDA
Any changes in RFP from the date of release to date of submittal will result in an addendum
or amendment. Notification of such addendum or amendment shall be posted on City's
PlanetBids system, https://www.planetbids.com/portal/portal.cfm?CompanvlD=20137.
Proposers shall be responsible for monitoring the site to obtain information regarding this
solicitation.
E. UNDERSTANDING PROPOSAL
It is the responsibility of each Proposer to inquire about any criteria, condition, term, provision,
or requirement of the RFP that the Proposer does not understand. Responses to inquiries,
if they significantly change or clarify the RFP requirements or any aspect of the procurement
process, will be forwarded by addenda to all Proposers. The City will not be bound by any
oral responses to inquiries. By submitting proposals, Proposers assert that they have fully
read the RFP and any addenda issued by the City, the proposed Contract and any other
Contract Documents, and affirm that the terms and conditions stated therein are fully
understood and are acceptable to the Proposer. Each Proposer accepts the terms and
conditions of the Contract Documents and indicates their ability and willingness to perform
the requested services under such terms and conditions. Any exceptions to the terms and
conditions set forth in the Contract Document shall be submitted to the City by the deadline
to submit requests for information or clarification/questions set forth herein.
F. PROPOSAL CONTENTS
Proposals are to be prepared in such a way as to provide a straightforward, concise
delineation of capabilities to satisfy the requirements of this RFP. Colored displays,
promotional materials, photographs etc., are not necessary or desired. Emphasis should be
concentrated on conformance to RFP instructions, responsiveness to the RFP requirements,
and on completeness and clarity of content. Digital dividers and clear organization of content
and material are encouraged.
1. Statement of Qualifications (SOQ)
SOQ must include a Table of Contents and be limited to a maximum of 10 pages
(excluding section dividers and exhibits). The page limitation includes all appendices,
attachments, and supplemental information. Additionally, SOQ must include the
following:
a. Cover Letter
Proposals shall include a letter signed by a principal or authorized representative who
can make legally binding commitments for the entity. Include type of business entity.
Cover Letter shall not exceed one page.
Cover letter must be addressed to the following City Project Manager:
Savannah Spicer, Economic Development Specialist I
City of Santa Ana — Community Development Agency
20 Civic Center Plaza
Santa Ana, CA 92701
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 5
EXHIBIT 1
CITY OF SANTA ANA
b. Services Provided
A description of proposed services to be provided and how they meet the needs of the
City as described in EXHIBIT I — SCOPE OF SERVICES.
c. Agreement Statement
Proposal shall include a statement outlining your concurrence or concerns with any
and all provisions as contained in EXHIBIT III — SAMPLE AGREEMENT of this RFP
(if any).
d. Firm and Team Experience
Proposal shall include a profile of the firm's experience including the following:
A general description of the firm, including size and number of employees
working directly with the City on this agreement.
ii. Firm's nearest address serving the City of Santa Ana and headquarters
address.
iii. Name and contact information of the supervising Project Manager/Principal
Agent, to be assigned to the agreement. The Project Manager/Principal
Agent shall be the primary contact person to represent your firm and will be
the person to conduct the presentation, if invited to an interview.
iv. Direct experience in Downtown Santa Ana (DTSA), and description of any
knowledge and relationships with Downtown Santa Ana businesses and
residents. If Proposer does not have applicable experience, then please
state so.
e. _Proposed Work Plan
Proposal shall include a statement demonstrating the firm's understanding of the
Scope of Services.
Additionally, proposed work plan shall include Proposers':
i. Anticipated approach to performing services as specified herein;
ii. Suggestions or special concerns the evaluation committee should take into
consideration (if any);
iii. Description of deliverables and implementation plan. Proposer shall submit a
general description of the deliverables, implementation plan, and timeline.
f. References: ATTACHMENT B — REFERENCES shall be submitted for similar
projects performed for state and/or similar government clients.
2. Cost Proposal
All Proposers are required to submit a fixed rate fee with their Cost Proposal in the form
of the Budget Worksheet Excel document. Pricing instructions should be clearly defined
to ensure fees proposed can be compared and evaluated. Cost Proposal must include
a payment schedule if applicable. City reserves the right to negotiate compensation
and/or payment schedule prior to award of any resulting agreement.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 6
(2)
EXHIBIT 1
CITY OF SANTA ANA
The City shall not provide reimbursement for travel -related expenses, mileage, parking,
lodging, meals, incidental fees, insurance, freight/shipping and handling/delivery, and any
other business expenses, supplies and materials related to providing services as
specified herein. Additional costs will not be considered and will not be reimbursed by the
City, therefore, such costs must be absorbed in Proposer's cost proposal fee structure
Proposals shall be valid for a minimum of one hundred eighty (180) days following
Proposal deadline. The cost for developing the Proposal is the sole responsibility of the
Proposer. All Proposals submitted become property of the City.
See EXHIBIT II — SAMPLE BUDGET
VII. CERTIFICATIONS (ATTACHMEN
In addition to the SOQ, Narrative/Technical Proposal, and Cost Proposal, the following forms,
included in this RFP, shall be signed and included as part of the proposal submittal package:
• Attachment A:
Proposer's Certification and Proposal Item Pricing
• Attachment B:
References
• Attachment C:
Proposer's Statement
• Attachment D:
Non -Collusion Affidavit
• Attachment E:
Non -Lobbying Certification
• Attachment F:
Non -Discrimination Certification
• NOT ATTACHED: Budget Worksheet
The proposal must be completely responsive to the RFP. Incomplete proposals will be deemed
as nonresponsive and will be rejected. The City reserves the right to reject any or all proposals
submitted and no representation is made hereby that any commitment will be awarded pursuant
to this RFP or otherwise.
PLEASE NOTE: City will not waive notarization requirement when applicable on any
of the required attachments.
VIII. REFERENCES
Contractor shall provide three (3) references from other similar public agencies for which services
similar to those specified in this RFP have been performed, including contact names and
telephone numbers. Use ATTACHMENT B — REFERENCES. The respondent grants permission
for the City to contact any individuals listed as references.
City may disqualify a Proposer if.,
• References fail to substantiate Proposer's description of services and
deliverables provided; or
• References fail to support that Proposer has a continuing pattern of providing
capable, productive, and skilled personnel, or
• City is unable to reach the point of contact with reasonable effort. It is the
Proposer's responsibility to inform the point of contact(s) of normal City
working hours.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 7
(2)
CITY OF SANTA ANA
IX. MINIMUM SCOPE AND LIMIT OF INSURAN
See Exhibit III - SAMPLE AGREEMENT
X. SELECTION PROCEDURES & CRITERIA
EXHIBIT 1
A. The City will establish a proposal review committee. The review committee will evaluate
proposals based on the response to the RFP, which includes adherence to outlined directions
and format, and the City evaluation criteria set forth below.
B. Proposers will be ranked by the review committee based on the following criteria:
CATEGORY
POINTS
Responsiveness to RFP
• Proposal's compliance with the requirements of this RFP.
• Scope of Services offered including ability to provide optional
services.
25
• The value to any new and/or innovative product or service
suggestions or other new ideas and enhancements.
Experience of Firm and Personnel
• The experience, resources, and qualifications of the firm and
individuals assigned to this account, including manager, supervisor
25
and assigned staff.
Experience Working in DTSA
• Points provided for contractors that have an office in Santa Ana, have
direct experience in DTSA, and have knowledge and relationships
25
with Downtown Santa Ana businesses and residents.
Cost of Proposal
• Reasonable, scalable, ability to increase or decrease based on
25
service needs.
References
• References that are similar in size and project scope to the City.
Pass/Fail
TOTAL POSSIBLE SCORE
100
C. A final score will be calculated for each submitted proposal and used to rank Proposers.
Based upon the foregoing criteria, all proposals shall be ranked by score. Only those
proposals receiving a score above 70 will be considered for award. The City reserves the
right to award the contract to any proposer(s) with a score above 70. The review committee
will evaluate proposers based on their response to the RFP and the City evaluation criteria
set forth above.
D. The City is under no obligation to accept any proposal and reserves the right to negotiate
with respondents as to fees and terms. The City may reject proposals at its sole discretion.
If proposal fails to satisfy any requirements outlined in this RFP, it may be considered non-
responsive and may be rejected.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 8
(2)
EXHIBIT 1
CITY OF SANTA ANA
The City shall not be obligated to accept the lowest priced proposals, but will make awards
in the best interests of the City after all factors have been evaluated.
The review committee will recommend the qualified Proposers to the City Council or City
Manager for award of contract, as appropriate.
E. The review committee may invite the proposers to interview. The City reserves the right to
seek additional information from any or all Proposers invited to present proposals. A final
score will be calculated for each submitted proposal and used to rank Proposers. City
reserves the right to begin negotiations and enter into a contract without holding interviews,
or further discussions.
XI. WITHDRAWALS
Proposers are responsible for verifying all prices and information before submitting a proposal.
Prior to the proposal due date, the Proposer or Proposer's representative may withdraw the
proposal by providing written notice of the proposal withdrawal to the City Contact/Project
Manager. Verbal or telephonic withdrawals are not permissible.
XII. GENERAL TERMS AND CONDITIONS
A. AMERICANS WITH DISABILITIES ACT
The awarded Contractor hereby certifies that it will comply, as applicable, with the Americans
with Disabilities Act of 1990 ("ADA"), 42 USC §§ 12101 et seq., and its implementing
regulations, including Subtitle A, Title II of the ADA. Contractor will not discriminate against
persons with disabilities nor against persons due to their relationship to or association with a
person with a disability. Any contract entered into by the awarded Contractor (or any
subcontract thereof), relating to this RFP, shall be subject to the provisions of this paragraph.
B. CITY BUSINESS LICENSE
The selected proposer shall be required to obtain a City of Santa Ana Business license
within thirty (30) days of selection and must provide a copy to the City projects manager or
designee prior to commencing any work in Santa Ana.
C. CITY RIGHT TO REJECT
The City reserves the right to reject any or all proposals submitted and no representation is
made hereby that any agreement will be awarded pursuant to this RFP or otherwise. The
City reserves the right to accept or reject the combined or separate components of this
proposal in part or in its entirety or to waive any minor inconsistency, informality or technical
defect in the proposal.
D. CONFLICT OF INTEREST
Contractor shall exercise reasonable care and diligence to prevent any actions or conditions
that could result in a conflict with the best interests of the City. This obligation shall apply to
the Contractor; the Contractor's employees, agents, and Subcontractors associated with
accomplishing work and services hereunder. The Contractor's efforts shall include, but not
be limited to, establishing precautions to prevent its employees, agents, and Subcontractors
from providing or offering gifts, entertainment, payments, loans or other considerations which
could be deemed to influence or appear to influence City staff or elected officers from acting
in the best interests of the City.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 9
EXHIBIT 1
CITY OF SANTA ANA
Each Proposer must disclose any existing or potential conflict of interest relative to the
performance of the contractual services resulting from this RFP. Any such relationship that
might be perceived or represented as a conflict should be disclosed. The City reserves the
right to disqualify any Proposer on the grounds of actual or apparent conflict of interest.
No person, firm, or subsidiary thereof who has been awarded this Contract may be awarded
a Contract for the provision of services, the delivery of supplies, or the provision of any other
related action which is required, suggested, or otherwise deemed appropriate as an end
product of this Contract. Therefore, Contractor is precluded from contracting for any work
recommended as a result of this Contract.
E. CONTRACTOR'S EXPENSE
Pre -Contractual Expenses: The City is not liable for any costs incurred by Proposers prior to
entering into a formal contract. Costs of developing a response to this RFP, are entirely the
responsibility of the Proposer, and shall not be reimbursed in any manner by the City. Pre -
contractual expenses are not to be included in the cost proposal. Pre -contractual expenses
include, but are not limited to, preparation of the proposal, submission of the proposal and
additional information, attendance at pre -proposal conference, negotiating any matter related
to this RFP with City, and/or any other expenses incurred by the Proposer prior to the date
of award and execution, if any, of the contract.
Other Expenses: The Contractor will be responsible for all costs related to photo copying,
telephone communications, fax communications, and parking while on City sites during the
performance of work and services under this Contract.
F. CONTRACTOR'S PROJECT MANAGER/KEY PERSONNEL
Except as formally approved by the City, the key personnel identified in Contractor's proposal
shall be the individuals who will actually complete the work. Changes in staffing must be
reported in writing and approved by the City. The City shall have the right to require the
removal and replacement of the Contractor's Project Manager and key personnel under the
awarded contract. The City shall notify the Contractor in writing of such action. The City is
not required to provide any reason, rationale, or additional factual information if it elects to
request any specific key personnel be removed from performing services under the awarded
contract. The City shall review and approve the appointment of the replacement for the
Contractor's personnel. Said approval shall not be unreasonably withheld.
Standards of Conduct: Contractor's personnel shall be courteous and maintain good working
relationships with all stakeholders, state or outside agencies, other team members and staff
within the City.
G. COST PROPOSAL
The awarded Contractor agrees to provide the purchased services at the costs, rates, and
fees as set forth in their Fee Schedule in response to this RFP. No other costs, rates or fees
shall be payable to the awarded Subcontractor for implementation of their proposal.
H. DATA RETENTION
Contractor shall be responsible for retaining data, records, and documentation for the
preparation of required items. These materials shall be made available to and as requested
by City.
All materials, documents, data or information obtained from the City Data files or any City
medium furnished to Contractor in the performance of an awarded contract will at all times
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 10
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remain the property of the City. Such data or information may not be used or copied for direct
or indirect use by Contractor after completion or termination of this Contract without the
express written consent of the City. All materials, documents, data or information, including
copies, must be returned to the City at the end of the contract.
All data, documents and other products used, developed, or produced during response
preparation of the RFP will become property of the City. All responses to the RFP shall
become property of the City. Proposer information identified as proprietary shall be
maintained confidential, to the extent allowed under the California Public Records Act.
I. DRUG -FREE WORKPLACE
The awarded Contractor certifies compliance with Government Code Section 8355 in matters
relating to providing a drug -free workplace. Failure to comply with these requirements may
result in suspension of payments under the Contract or termination of the contract or both,
and the Contractor may be ineligible for award of any future City contracts.
EXAMINATION
Proposer represents that it has thoroughly examined and become familiar with the services
and responsibilities required this RFP and that it is capable of effectively and efficiently
performing quality work to achieve the City's objectives. Any attachments referenced herein
or any interpretations, clarifications or amendments subsequently posted in relation to this
RFP are fully incorporated.
Any irregularities or lack of clarity in the RFP should be brought to the designated City
Contact/Project Manager's attention as soon as possible so that corrective addenda may be
furnished to prospective Proposers.
Proposals which appear unrealistic in the terms of technical commitments, lack of technical
competence, or are indicative of failure to comprehend the complexity and risk of this
contract, may be rejected.
K. EXECUTION OF AGREEMENT
Upon successful negotiations, the City and the selected Proposer will enter into an
Agreement similar to that as shown in EXHIBIT II — Sample Agreement of this RFP. If a
Proposer is unwilling or unable to execute an Agreement within thirty (30) days after being
notified of selection under this RFP, the City reserves the right to disqualify them without any
further obligation
L. FEDERAL GRANT CONTRACT PROVISIONS
Proposer must agree to the federal contract provisions outlined in the Uniform
Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards
at 2 CFR Part 200.326. These provisions will become part of the agreement resulting from
this bid.
M. FISCAL NONFUNDING CLAUSE
In the event sufficient budgeted funds are not available for a new fiscal period, the City shall
retain the right to notify the provider of such occurrence in writing at least thirty (30) days
before the end of the current fiscal period and terminate the contract on the last day of the
current fiscal period without penalty or expense to the City.
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N. JOINT OFFERS/SUBCONSULTANTS
Where two or more Proposers desire to submit a single proposal in response to this RFP,
they should do so on a prime sub -consultant basis. The City intends to contract with a single
firm, also known as the prime, and not with multiple firms doing business as a joint venture.
Should the use of sub -consultants be offered, the Proposer shall provide the same
assurances of competence for the sub -consultant plus the demonstrated ability to manage
and supervise the subcontracted work. Sub -consultants shall not be allowed to further
subcontract with others for work under the Agreement. The provisions of the Agreement shall
apply to all sub -consultants in the same manner as the Proposer. The proposer is responsible
for all the actions taken by their sub -contractor.
The City reserves the right to reject, replace and approve any and all Subcontractors. All
Subcontractor(s) shall be identified in the response to the RFP and the City reserves the right
to reject any proposed Subcontractor(s). Subcontractors shall be the responsibility of the
prime Contractor and the City shall assume no liability of such Subcontractors.
O. INDEPENDENT CONTRACTOR
Contractor is considered an independent Contractor and neither Contractor, its employees,
nor anyone working under Contractor will be considered an agent or an employee of City.
Neither Contractor, its employees, nor anyone working under Contractor, will qualify for
workers' compensation or other fringe benefits of any kind through City.
P. JOINT OFFERS/SUBCONSULTANTS
Where two or more Proposers desire to submit a single Proposal in response to this RFP,
they should do so on a prime sub -consultant basis. The City intends to contract with a single
firm and not with multiple firms doing business as a joint venture. Should the use of sub -
consultants be offered, the Proposer shall provide the same assurances of competence for
the sub -consultant plus the demonstrated ability to manage and supervise the subcontracted
work. Sub -consultants shall not be allowed to further subcontract with others for work under
the Agreement. The provisions of the Agreement shall apply to all sub -consultants in the
same manner as the Proposer.
The City reserves the right to reject, replace and approve any and all Subcontractors. All
Subcontractor(s) shall be identified in the response to the RFP and the City reserves the right
to reject any proposed Subcontractor(s). Subcontractors shall be the responsibility of the
prime Contractor and the City shall assume no liability of such Subcontractors.
Q. LITIGATION STATUS
Each Proposer must include in its proposal a complete disclosure of any alleged significant
prior or ongoing contract failures, any civil or criminal litigation or investigation pending which
involves the Proposer or in which the Proposer has been judged guilty or liable. Failure to
comply with the terms of this provision will disqualify any proposal. The City reserves the
right to reject any proposal based upon the Proposer's prior history with the City or with any
other party, which documents, without limitation, unsatisfactory performance, adversarial or
contentious demeanor, significant failure(s) to meet contract milestones or other contractual
failures.
R. NEGOTIATIONS
The City reserves the right to negotiate final contract terms with any Proposer selected. The
contract between the parties will consist of the RFP together with any modifications thereto,
and the awarded Contractor's proposal, together with any modifications and clarifications
thereto that are submitted at the request of the City during the evaluation and negotiation
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process. In the event of any conflict or contradiction between or among these documents,
the documents shall control in the following order of precedence: the final executed contract,
the RFP, any modifications and clarifications to the awarded Contractor's proposal, and the
awarded Contractor's proposal. Specific exceptions to this general rule may be noted in the
final executed contract.
Negotiations shall be confidential and not subject to disclosure to competing Contractors
unless and until an agreement is reached. If contract negotiations cannot be concluded
successfully, the City reserves the right to negotiate a contract with another Contractor or
withdraw the RFP.
S. NON -PAYMENTS
Note that payments will NOT be made for any unsatisfactory work until corrected. In the event
of nonpayment of undisputed sums by the City, Contractor shall give the City thirty (30)
working days to cure the alleged breach.
T. OWNERSHIP OF DOCUMENTS
The City has permanent ownership of all directly connected and derivative materials produced
under this contract by the Contractor. All documents, reports and other incidental or derivative
work or materials furnished hereunder shall become and remains the sole property of the City
and may be used by the City as it may require without additional cost to the City. Contractor
shall provide the City copies of documents upon its request at any time. None of the documents,
reports and other incidental or derivative work or furnished materials shall be used by the
Contractor without the express written consent of the City.
U. PARKING
The City will not provide free parking and/or reimbursement for the cost of parking while
providing services and conducting business with the City.
V. PROFESSIONAL STANDARDS
Contractor staff shall be courteous to the public and City staff utilizing facilities where
Contractor is performing work, but shall be responsive only to the requests of the City's
Project Manager or designee. Contractor staff shall direct all inquiries to Project Manager or
designee.
Contractor acknowledges that City locations consist of public -use facilities and recognizes
the obligation to ensure Contractor personnel and agents maintain the highest level of
professional standards in attire, decorum, and interaction with the public and City personnel.
W. PROJECT MANAGER
The selected Proposer will assume responsibility for all services in its proposal. The selected
Proposer shall identify a sole point of contact, Project Manager, with the greatest
knowledge in regard to the required service operations and contractual matters, including
payment of any and all charges resulting from the Agreement.
X. PROPOSAL VALIDITY
Services, pricing, and warranties indicated in a Proposer's Proposal must be valid for a period
of 180 days at minimum after the submission of the Proposal.
Y. PUBLIC AGENCIES
Other public agencies, as defined by California Government Code Section 6500, may choose
to use the terms of this Contract, subject to Contractor's acceptance. The City is not liable or
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responsible for any obligations related to a subsequent contract between Contractor and
another public agency.
Z. PUBLIC RECORDS
Proposals will become public record after the award of a contract unless the proposal or
specific parts of the proposal can be shown to be exempt by law. Each Proposer may clearly
label all or part of a proposal as "CONFIDENTIAL" provided that the Proposer thereby agrees
to indemnify and defend the City for honoring such a designation. The failure to so label any
information that is released by the City shall constitute a complete waiver of any and all claims
for damages caused by any release of the information. Proposer information identified as
proprietary shall be maintained confidential, to the extent allowed under the California Public
Records Act.
AA.SUBCONTRACTORS
Proposals in response to this RFP must identify any Subcontractors, and outline the
contractual relationship between the Awarded Subcontractor and each Subcontractor. An
official of each proposed Subcontractor must sign, and include as part of the proposal
submitted by the Prime Contractor, a statement to the effect that the Subcontractor has read
and will agree to abide by the awarded Contractor's obligations. Any Subcontractor proposed
after award of contract must be approved by the City before commencement of work.
The City will look solely to the awarded Contractor for the performance of all contractual
obligations which may result from an award based on this RFP, and the awarded Contractor
shall not be relieved for the non-performance of any or all Subcontractors.
XIII. AWARD OF AGREEMENT
Selected Contractor(s) will be notified in writing. Any award is contingent upon the successful
negotiation of final contract terms.
A. EXECUTION OF AGREEMENT
A standard agreement is included as EXHIBIT III Sample Agreement of this RFP.
"Proposer" will hereinafter be referred to as "Consultant" or "Contractor" in standard
agreement. The term of the agreement will begin after the agreement is fully executed, and
all required bonds, insurance documents and contents of the payment information packet
have been received and approved.
XIV. IMPLEMENTATION
A. KICK-OFF MEETINGS
The successful proposer will be required to meet with City staff prior to commencement of
services or at any time as required by the City, to discuss and agree on operational issues
including transition of services and scheduling.
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EXHIBIT I
SCOPE OF SERVICES
Downtown Santa Ana Clean &Safe Team
EXHIBIT 1
Santa Ana is downtown for the world-famous Orange County, California. It is the County Seat, the
second -most populous city in Orange County, and is home to a vibrant evening scene and arts
community. Furthermore, Downtown Santa Ana (DTSA) is known as a foodie destination as well as a
retail hub. There are over 700 businesses and more than 3,000 residents in DTSA. Below is a map of
the Downtown area. The City is seeking competitive proposals and is open to negotiations.
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Scope of Services At -a -Glance
1. Staffing
2. Security Guard Oversight
3. Litter/Maintenance
4. Clean Alleys
5. Clean & Empty Trash Cans
6. Clean Outdoor Benches, Bollards, & Light Poles
7. Clean Parklets
8. Special Events: Litter Clean-Up/Maintenance
9. Special Events: Street Closures
10. Power Wash Services
11. Equipment, Supplies & Facilities
Contractor shall perform the services as set forth below.
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1. Staffing
a. Staffing should be experienced in the cleaning/maintenance industry with proper uniforms
and equipment to execute the service well with experience working in downtown areas
and government.
b. Clean & Safe Team staff must be readily available during business hours within 5-10
minutes, upon service calls from merchants, visitors, residents, and staff.
c. Supervisor must be onsite and respond in person within five (5) minutes to any calls for
service by the City, during business hours.
d. Supervisor must attend weekly meetings at City Hall or other designated locations.
e. Supervisor must be involved in the planning stages of all events taking place in DTSA and
provide logistics support.
f. Sufficient staff levels should be made available on a daily basis.
g. A supervisor must be available during normal business hours between 8 A.M. — 5 P.M.
(Monday — Saturday) and every holiday except for Thanksgiving and Christmas and must
be accessible after hours in case of an emergency or urgent situation. Supervisor must
also be available during special events (off hours) to ensure proper supervision,
productivity, and to maintain quality of service. Special events typically occur on weekends
and/or evening hours.
The Clean Team will observe the following holidays: Thanksgiving Day,
Christmas Day, New Year's Day.
h. From time to time, staff should be available as needed during normal business hours and
after hours to distribute flyers in DTSA on behalf of the City for programs, events, etc.
Staffing schedules may vary based on City needs and/or special events, but in general
should be available before most businesses open in order to clean DTSA as early as
possible. The schedule below has historically been successful, but can be modified upon
mutual agreement based on service needs during the term of the contract:
i. Litter Team:
ii. Power Washing Team
2. Security Guard Oversight
Monday — Sunday 7:00 AM — 9:00 PM
Monday — Sunday 4:00 AM — 10:00 PM
a. Contractor must have experience supervising a security guard team.
b. Will assist in coordinating, securing, and compensating additional or on -call security
guards for special events or emergencies or as needed with approval by the City.
c. The selected contractor for the DTSA Clean & Safe Team will be solely responsible for
procuring, hiring, compensating and overseeing the security guard company for the
duration of the contract. The agreement will be augmented to cover the cost of security
guard services.
d. Subcontracting for power washing services is acceptable. Contractor shall require and
verify that all subcontractors maintain insurance meeting all the requirements stated
herein within the Agreement with DTSA Services for Downtown Santa Ana Clean & Safe
Team, and Contractor shall ensure that the City is a named additional insured on
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1 CITY OF SANTA ANA
insurance policies required from subcontractors.
e. Security Guard services in DTSA consist of guard services seven (7) days per week, one
(1) security guard per shift, based on the schedule outlined below (subject to change
based on need and/or special events):
i. Monday -Wednesday 9:00 AM-10:00 PM
ii. Thursday 9:00 AM-10:00 PM
iii. Friday 9:00 AM-12:00 AM (midnight)
iv. Saturday 9:00 AM-12:00 AM
v. Sunday 10:00 AM-10:00 PM
3. Litter/Maintenance
a. "Litter" is defined as, but is not limited to:
i. Boxes;
ii. Cans;
iii. Papers
iv. Containers marked "trash" (or are obviously trash);
V. Unwanted or useless materials, or rejected matter.
b. "Waste" includes, but is not limited to:
i.
Gum;
ii.
Food remains;
iii.
Sewage
iv.
Excrement;
V.
Grease;
vi.
Dust;
vii.
Dirt;
viii.
Decals
ix.
Liquid or dried matter; and
X.
Oily or sticky substances
c. Remove litter from all outside surfaces including, but not limited to, sidewalks, curbs, and
tree grates. All litter from such surfaces shall be removed from the area and emptied into
a designated trash dumpster or receptacle in such a manner as to prevent the adjacent
area from becoming littered by such trash.
d. Waste shall be removed from all outside surfaces including, but not limited to, sidewalks,
curbs, tree grates, and trash receptacles. All waste from such surfaces shall be removed
from the area and emptied into a designated trash dumpster or receptacle in such a
manner as to prevent the adjacent area from becoming soiled by such waste. Waste
removal shall be accomplished by the complete and thorough removal of said
substances from the area —not by moving it from one surface to another or covering said
substances with sand or similar materials.
4. Clean Alleys
a. Alleys shall be clear of trash, waste, shopping carts, pallets, leaves, and excrement.
Shopping carts shall be picked up and taken to shopping center parking lot. Boxes shall
be flattened and placed securely in trash container in such a manner as to not protrude
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excessively. Excrement shall be picked up and disposed of properly, and area washed
down with proper germicidal solution.
b. Downtown Alley Locations:
i. 100 East Fourth Street (south alley)
ii. 200 East Fourth Street (south alley)
iii. 300 East Fourth Street (north and south alley)
iv. 100 West Fourth Street (south alley)
V. 200 West Fourth Street (south alley)
vi. 300 West Fourth Street (south alley)
vii. 400 West Fourth Street (south alley)
5. Clean & Empty Trash Cans
a. All 90+ trash containers within the downtown business district shall be emptied and
cleaned at least five (5) times per day, every day. Trash including, but not limited to,
boxes, cans, papers, and other containers marked "trash" (or clearly trash items) shall be
removed, along with the liner. All trash from such garbage receptacles shall be removed
from the downtown district and emptied into a designated trash dumpster or receptacle in
such a manner as to prevent the adjacent area from becoming littered by such trash.
b. Any trash containers that may become filled prior to the scheduled routing cleaning,
particularity between the hours of 11:00 AM and 4:00 PM daily, shall be emptied as
needed. Trash containers should never have accumulated trash or waste above the level
of the container. Whether full or not, container shall be emptied and cleaned if it is omitting
a foul, rancid, or putrid odor or showing signs of insect or rodent infestation.
c. Insert new liners into trash containers, securing said liners in such a manner as to present
a neat uniform appearance and replacing container lids in their correct position.
d. Remove all waste including, but not limited to, gum, food remains, sewage, excrement,
grease, dust, dirt, decals, liquids, dried matter, oily or sticky substances, etc. from the
surface of trash containers using a clean cloth or rag, and germicide detergent solution.
Cleaning shall be accomplished by the complete and thorough removal of said
substances from the area —not by moving it from one surface to another or covering said
substances with sand or similar materials. This includes, but is not limited to, the cleaning
of the immediate area surrounding the trash containers.
6. Clean Outdoor Benches, Bollards, & Light Poles
All benches, bollards and light poles within the area shall be cleaned on a regular basis
using clean cloths and a detergent solution. Remove all waste including, but not limited
to, gum, food remains, excrement, grease, dust, dirt, litter, liquids, dried matter, decals,
sticky substances, etc. leaving object in working condition. The immediate area
surrounding the object shall be cleaned in the same manner.
7. Clean Parklets
a. Pick-up litter and waste seven (7) days per week on an average of 40 hours per week.
b. Litter and waste shall be removed from all outside surfaces including, but not limited to,
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sidewalks, curbs, and store entries. All litter from such surfaces shall be removed from the
area and emptied into a designated trash dumpster or receptacle in such a manner as to
prevent the adjacent area from becoming littered by such trash. Wipe down parklet
structure on a daily basis.
c. Conduct light power washing of the parklets on an as needed basis. "Light Power wash"
is defined as the simultaneous mechanical removal of materials or pollutants from the
surface for the pavement, through application of water under pressure with elevated
temperatures used in the cleaning process and collection of waste and water (light
pressure, only to be done in spots or areas of need, conducted minimally).
d. Process used shall leave the area clean and free from stains and of all loose, embedded
materials including chewing gum. The cleaning process must not damage the concrete
surfaces or the brick paver surface. All gum must be removed from the paver, concrete
and other sidewalk surfaces.
e. Parklets Locations:
i. Bird & Barrel at 305 E. 4th Street Suite 105 — Parklet with shade sail; 609 square feet
ii. Frida Cinema at 305 E. 4th Street Suite 100 — Parklet with shade sail
iii. 4th Street Market at 201 E. 4th Street — Parklet with shade sail
iv. Chapter One at 227 N Broadway — Parklet with shade sail
v. Las Cazuelas at 312 N. Bush Street — 420 square feet
vi. Festival Hall at 220 E. 3rd Street — 320 square feet
vii. El Indio at 309 W. 3rd Street — 240 square feet
f. For invoicing purposes, a "Clean Parklets" Section maybe added under Litter Pick -Up &
Maintenance.
8. Special Events: Litter Clean-Up/Maintenance
a. Clean & Safe Team will provide litter clean-up/maintenance services for designated
special events that are approved by the City.
i. DTSA Services shall provide litter clean-up and street closure services for up to
five (5) City -approved events annually, as designated by the Project Manager.
b. Provide litter clean-up for on -call situations after special events that do not provide
adequate clean-up, must be approved by the City.
9. Special Events: Street Closures
a. Provide street closure services with approved Traffic Control Plans as approved by Public
Works Agency for special events approved or co -sponsored by the City. The City owns
various street closure equipment and signs which may be available for Contractor's use
upon coordination.
i. DTSA Services shall provide litter clean-up and street closure services for up to
five (5) City -approved events annually, as designated by the Project Manager.
b. Set up water -filled k-rails, barricades, traffic cones, traffic signs, A -frames, and ensure
safe street closures.
c. Remove street closure equipment, track inventory, and properly store equipment in
storage areas.
d. Contractor must be capable of creating Traffic Control Plans to be reviewed and stamped
by a traffic control engineer for any street closure needed in DTSA.
e. Contractor must have experience to perform street closure services.
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f. Special event street closures often occur during the early part of the morning and late at
night, sometimes between 4:00 AM or 5:00 AM and removal of equipment at 11:00 PM to
2:00 AM. Noise levels must be maintained to a minimum after 10:00 PM.
10. Power Wash Services
a. "Power wash" is defined as the simultaneous mechanical removal of materials or
pollutants from the surface for the pavement, through application of water under pressure
with elevated temperatures used in the cleaning process and collection of waste and
water.
b. Process used shall leave the area clean and free from stains and of all loose, embedded
materials including chewing gum. The cleaning process must not damage the concrete
surfaces or the brick paver surface. All gum must be removed from pavers, concrete, and
other sidewalk surfaces.
c. Sidewalks: All gum, dirt, grime, oil, stains and other fluids shall be removed from the
sidewalls by using power washing equipment.
d. Power wash alleys: Alleys are to be cleaned of a debris, bum, dirt, grime, oil, stains and
other fluids.
e. Subcontracting for power washing services is acceptable. Contractor shall require and
verify that all subcontractors maintain insurance meeting all the requirements stated
herein within the Agreement with DTSA Services for Downtown Santa Ana Clean & Safe
Team, and Contractor shall ensure that the City is a named additional insured on
insurance policies required from subcontractors.
f. Contractor may use water from City -owned facilities within Downtown Santa Ana for the
purpose of cleaning or traffic control equipment
g. The following are alley locations within the Downtown:
• 100 East Fourth Street (south alley)
• 200 East Fourth Street (south alley)
• 300 East Fourth Street (north and south alley)
• 100 West Fourth Street (south alley)
• 200 West Fourth Street (south alley)
• 300 West Fourth Street (south alley)
• 400 West Fourth Street (south alley)
• 2nd Street Promenade; refer to yellow highlighted area in map below:
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RFP No. 25-097 Downtown Santa Ana Clean & Safe Team
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EXHIBIT 1
CITY OF SANTA ANA
11. Equipment, Supplies & Facilities
a. Contractor must have the following at minimum:
i. Two (2) 4-cubic yard waste containers; and
ii. One (1) 4-cubic yard recycle container.
Note: All three (3) 4-cubic yard containers must be kept in a safe and enclosed location in
Downtown Santa Ana.
b. Contractor may purchase equipment and supplies such as:
• Street closure equipment
• Supplies
• Materials
• Signs
• Pedestrian control equipment
• Trash cans
• Contractor may list additional equipment and supplies in proposal
c. Trash must be serviced daily by Republic Services (City's contracted trash hauler) and at
Contractor's expense. The City's trash dumpster shall not be used.
d. Contractor must have at least one truck available everyday from 7:00 AM to 9:00 PM for
staff use to transport bags full of trash to waste containers.
e. Contractor must have a storage space in DTSA to store cleaning equipment and supplies
(leased space is appropriate). Storage space must be secured and maintained at
Contractor's sole expense
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EXHIBIT II
SAMPLE BUDGET
EXHIBIT 1
Categories
Base Cost
Litter Pick -Up & Maintenance
Clean Parklets
Special Events: Clean Up & Street Closures
Power Wash Services
Security Guards & Oversight
Equipment & Supplies
Total Initial Cost Year 1 $ -
im 9
Base Cost Total Annual
Contract Years +5% CPI
Total Amount
Year 1
Not applicable
on 1St ear
Year 2
Year 3
Year 4 (pending
approval)
Year 5 (pending
I
iiim
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EXHIBIT III
SAMPLE AGREEMENT
THIS AGREEMENT is made and entered into on this day of , 2026 by and between
__, ("Consultant'), and the City
of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and
laws of the State of California ("City").
RECITALS
A. The City desires to retain a Consultant having special skill and knowledge in the field of:
B. Consultant represents that Consultant is able and willing to provide such services to the
City.
C. In undertaking the performance of this Agreement, Consultant represents that it is
knowledgeable in its field and that any services performed by Consultant under this Agreement will be
performed in compliance with such standards as may reasonably be expected from a professional
consulting firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the
terms and conditions hereinafter set forth, the parties agree as follows:
SCOPE OF SERVICES
Consultant shall perform during the term of this Agreement, the tasks and obligations including
all labor, materials, tools, equipment, and incidental customary work required to fully and adequately
complete the services described and set forth in Scope of Services - Exhibit 1, attached hereto and
incorporated by reference.
2. COMPENSATION
a. City agrees to pay, and Consultant agrees to accept as total payment for its services for City,
the rates and charges identified in Compensation - Exhibit 2. The total amount to be expended
during the term of this Agreement shall not exceed $xxxxxx.
b. Payment by City shall be made within forty-five (45) days following receipt of proper invoice
evidencing work performed, subject to City accounting procedures. Payment need not be made
for work which fails to meet the standards of performance set forth in the Recitals which may
reasonably be expected by City.
3. TERM
This Agreement shall commence on the date first written above fora three (3) year term with
the option for the City to grant up to two, one (1)-year renewals, exercisable by a writing by the City
Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below.
4. INDEPENDENT CONTRACTOR
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CITY OF SANTA ANA
EXHIBIT 1
Consultant shall, during the entire term of this Agreement, be construed to be an independent
Consultant and not an employee of the City. This Agreement is not intended nor shall it be construed to
create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise
discretion or control over the professional manner in which Consultant performs the services which are
the subject matter of this Agreement; however, the services to be provided by Consultant shall be
provided in a manner consistent with all applicable standards and regulations governing such services.
Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance
and similar taxes relating to employees and shall be responsible for all applicable withholding taxes.
standards and regulations governing such services. Consultant shall pay all salaries and wages,
employer's social security taxes, unemployment insurance and similar taxes relating to employees and
shall be responsible for all applicable withholding taxes.
5. OWNERSHIP OF MATERIALS
This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify,
reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans,
specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any
tangible medium of expression, including but not limited to, physical drawings or data magnetically or
otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant
under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in
writing that City is granted a non-exclusive and perpetual license for any Documents & Data the
subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has
the legal right to license any and all Documents & Data. Consultant makes no such representation and
warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not
be limited in any way in its use of the Documents and Data at any time, provided that any such use not
within the purposes intended by this Agreement shall be at City's sole risk.
MINIMUM SCOPE AND LIMIT OF INSURANCE
Contractor shall procure and maintain for the duration of the agreement, the following insurance
coverages:
Contractor shall maintain limits of insurance coverage in the following minimum amounts and shall
be at least as broad as:
Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL
on an "occurrence" basis, including products and completed operations, property damage, bodily
injury and personal & advertising injury with limits no less than $1,000,000 per occurrence and
$2,000,000 aggregate.
Automobile Liability: Insurance Services Office Form CA 00 01 covering Code 1 (any auto), with
combined single limits of $1,000,000. In the event Contractor does not maintain commercial
automobile liability insurance, City will accept evidence of personal automobile insurance with
existing limits, which can be lower than $1,000,000.
Workers' Compensation: as required by the State of California, with statutory limits, and
Employer's Liability Insurance with limit of no less than $1,000,000 per accident, per employee,
per policy for bodily injury or disease. This requirement can be waived if Contractor has no
employees.
If Contractor maintains broader coverage and/or higher limits than the minimums shown above, City
requires and shall be entitled to the broader coverage and/or the higher limits maintained by
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CITY OF SANTA ANA
EXHIBIT 1
Contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance
and coverage shall be available to City.
Other Insurance Provisions
The insurance policies are to contain, or be endorsed to contain, the following provisions:
1. CGL and AL policies: City of Santa Ana, its City Council, its officers, officials, employees, agents,
and volunteers are to be covered as additional insureds with respect to liability arising out of work
or operations performed by or on behalf of the Contractor including materials, parts, equipment,
and personnel furnished in connection with such work or operations.
2. All required insurance policies: Insurance company(ies) agrees to waive all rights of subrogation
against City, its City Council, its officers, officials, employees, agents, and volunteers for losses
paid under the terms of any policy which arise from work performed by Contractor for City.
3. All required insurance policies: For any claims related to this contract, Contractor's insurance
coverage shall be primary and any insurance maintained by City, its City Council, its officers,
officials, employees, agents, or volunteers shall not contribute with it.
4. All required insurance policies: A severability of interest provision must apply for all the additional
insureds, ensuring that Contractor's insurance shall apply separately to each insured against
whom a claim is made or suit is brought, except with respect to the insurer's limits of liability.
5. Each insurance policy required herein shall provide that coverage shall not be canceled,
suspended, voided, reduced in coverage or in limits, non -renewed by the carrier, or materially
changed except after thirty (30) days prior written notice has been given to City. Ten (10) days
prior written notice shall be provided to City for policy cancellation or non -renewal due to non-
payment.
6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention:
(Name of Department Staff Responsible for Agreement), Address of Department Responsible for
Agreement, M-XX, Santa Ana, CA 92701. The name and location of the event should be included
in the Description of Operations section of each certificate.
Self -Insured Retentions
Self -insured retentions must be declared to and approved by the City. City may require Contractor to
purchase coverage with a lower retention or provide proof of ability to pay losses and related
investigations, claim administration, and defense expenses within the retention.
Acceptability of Insurers
Insurance is to be placed with insurers authorized to conduct business in the state of California with
a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to City.
Verification of Coverage
Contractor shall furnish City with original Certificates of Insurance including all required amendatory
endorsements (or copies of the applicable policy language effecting coverage required by this
clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy
endorsements to Entity before work begins. However, failure to obtain the required documents prior
to the work beginning shall not waive Contractor's obligation to provide them. City reserves the right
to require complete, certified copies of all required insurance policies, including endorsements
required by these specifications, at any time.
Claims Made Policies
If any of the required policies provide coverage on a claims -made basis:
1. The retroactive date must be shown and must be before the date of the contract or the beginning
of work.
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EXHIBIT 1
"r CITY OF SANTA ANA
2. Insurance must be maintained and evidence of insurance must be provided for at least three (3)
years after completion of work.
3. If coverage is canceled or non -renewed, and not replaced with another claims -made policy form
with a retroactive date prior to the contract effective date, Company must purchase "extended
reporting" coverage for a minimum of three (3) years after completion of work.
Subcontractors
Contractor shall require and verify that all sub -contractors maintain insurance meeting all the
requirements stated herein, and Contractor shall ensure that City is an additional insured on
insurance required from sub -contractors.
Special Risks or Circumstances
Entity reserves the right to modify these requirements, including limits, based on the nature of the
risk, prior experience, insurer, coverage, or other special circumstances.
INDEMNIFICATION
Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents,
employees, contractors, special counsel, and representatives from liability: (1) for personal injury,
damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal
injury, including death, and claims for property damage, which may arise from the negligent operations
of the Contractor, its subcontractors, agents, employees, or other persons acting on its behalf which
relates to the services described in section 1 of this Agreement; and (2) from any claim that personal
injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms
of or effects arising from this Agreement. This indemnity and hold harmless agreement applies to all
claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have
been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects,
arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all
costs for the defense of the City, including fees and costs for special counsel to be selected by the City,
regarding any action by a third party challenging the validity of this Agreement, or asserting that personal
injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property
rights arises by reason of the terms of, or effects arising from this Agreement. City may make all
reasonable decisions with respect to its representation in any legal proceeding. Notwithstanding the
foregoing, to the extent Contractor's services are subject to Civil Code Section 2782.8, the above
indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of,
pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor.
INTELLECTUAL PROPERTY INDEMNIFICATION
Contractor shall defend and indemnify the City, its officers, agents, representatives, and employees
against any and all liability, including costs, for infringement of any United States' letters patent,
trademark, or copyright infringement, including costs, contained in the work product or documents
provided by Consultant to the City pursuant to this Agreement.
RECORDS
Contractor shall keep records and invoices in connection with the work to be performed under this
Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred
under this Agreement and any services, expenditures, and disbursements charged to the City for a
minimum period of three (3) years, or for any longer period required by law, from the date of final payment
to Consultant under this Agreement. All such records and invoices shall be clearly identifiable.
Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of
such records and any other documents created pursuant to this Agreement during regular business
hours. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related
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CITY OF SANTA ANA
EXHIBIT 1
to this Agreement for a period of three (3) years from the date of final payment to Consultant under this
Agreement.
CONFIDENTIALITY
If Contractor receives from the City information which due to the nature of such information is reasonably
understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such
information except in the performance of this Agreement, and further agrees to exercise the same degree
of care it uses to protect its own information of like importance, but in no event less than reasonable care.
"Confidential Information" shall
include all nonpublic information. Confidential information includes not only written information, but also
information transferred orally, visually, electronically, or by other means. Confidential information
disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement.
The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has
been disclosed in publicly available
sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful
possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by
operation of law; or (e) is independently developed by the Consultant without reference to information
disclosed by the City.
CONFLICT OF INTEREST CLAUSE
Contractor covenants that it presently has no interests and shall not have interests, direct or indirect,
which would conflict in any manner with performance of services specified under this Agreement.
NON-DISCRIMINATION
Contractor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual
orientation, gender identity, gender expression, gender, medical conditions, genetic information, or
military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by
applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other
employment related activities or any services provided under this Agreement. Consultant affirms that it
is an equal opportunity employer and shall comply with all applicable federal, state and local laws and
regulations.
EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and Contractor, and
supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict
between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall
prevail. This Agreement may not be modified except by written instrument signed by the City and by an
authorized representative of Contractor. The parties agree that any terms or conditions of any purchase
order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof,
shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no
representations, inducements, promises or agreements, orally or otherwise, have been made by any
party, or anyone acting on behalf of any party, which is not embodied herein.
ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Contractor, Contractor may
not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the
City and any such assignment, transfer, delegation or subcontract without the City's prior written consent
shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability
to have any of the services which are the subject to this Agreement performed by City personnel or by
other Contractors retained by City.
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CITY OF SANTA ANA
EXHIBIT 1
TERMINATION
This Contract may be terminated by the City upon thirty (30) days written notice of termination. In such
event, Contractor shall be entitled to receive and the City shall pay Consultant compensation for all
services performed by Contractor prior to receipt of such notice of termination, subject to the following
conditions:
a. As a condition of such payment, the Executive Director may require Contractor to deliver
to the City all work product(s) completed as of such date, and in such case such work
product shall be the property of the City unless prohibited by law, and Consultant consents
to the City's use thereof for such purposes as the City deems appropriate.
b. Payment need not be made for work which fails to meet the standard of performance
specified in the Recitals of this Agreement.
WAIVER
No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the
provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the
breach, failure, right or remedy. No waiver of any breach, failure or right, or remedy shall be deemed a
waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute
a continuing waiver unless the writing so specifies.
JURISDICTION -VENUE
This Agreement has been executed and delivered in the State of California and the validity, interpretation,
performance, and enforcement of any of the clauses of this Agreement shall be determined and governed
by the laws of the State of California. Both parties further agree that Orange County, California, shall be
the venue for any action or proceeding that may be brought or arise out of, in connection with or by
reason of this Agreement.
II. PROFESSIONAL LICENSES
Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits,
approvals, waivers, and exemptions necessary for the provision of the services hereunder and required
by the laws and regulations of the United States, the State of California, the City of Santa Ana and all
other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to
obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be
cause for termination of this Agreement.
III. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this contract shall be in writing
and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail,
postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section,
to the following persons:
To City:
Clerk of the City Council
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Fax: 714- 647-6956
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CITY OF SANTA ANA
With courtesy copies to:
To Contractor:
First & Last Name
Title
Consultant Firm Name
Address
City, State, Zip
Fax:
EXHIBIT 1
A party may change its address by giving notice in writing to the other party. Thereafter, any
communication shall be addressed and transmitted to the new address. If sent by mail, communication
shall be effective or deemed to have been given three (3) days after it has been deposited in the United
States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent
by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the
time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set
forth above. For purposes of calculating these time frames, weekends, federal, state, County or City
holidays shall be excluded.
IV. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature herein below has the power,
authority and right to bind their respective parties to each of the terms of this Agreement,
and shall indemnify City fully, including reasonable costs and attorney's fees, for any
injuries or damages to City in the event that such authority or power is not, in fact, held by
the signatory or is withdrawn.
b. The Agreement is the final and complete agreement and any prior or contemporaneous
agreements for similar services between the parties is superseded by this Agreement.
This shall not apply where the Parties are currently engaged and Consultant is providing
services not contemplated by this Agreement.
C. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth
in the body of this Agreement.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above
written.
ATTEST:
CITY OF SANTA ANA
Jennifer Hall Alvaro Nunez
Clerk of the Council City Manager
APPROVED AS TO FORM:
SONIA R. CARVALHO CONSULTANT:
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CITY OF SANTA ANA
City Attorney
By:
Assistant City Attorney
RECOMMENDED FOR APPROVAL:
FOR PROPOSERS' REFERENCE ONLY
(name)
(title)
SAMPLE ONLY
EXHIBIT 1
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EXHIBIT 1
CITY OF SANTA ANA
ATTACHMENT A
PROPOSER'S CERTIFICATION, PROPOSAL ITEM PRICING
Certification -I certify that I have read, understand and agree to the terms and conditions of this Request
for Proposals. I have examined the Scope of Services (Exhibit 1) and am qualified to provide services
being requested as specified herein. I understand and agree that I am responsible for reporting any
errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal.
PROPOSER'S STATEMENT: I have read, understood and agree to the terms and conditions on all
pages of the Request for Qualifications. Upon request, I will transfer and deliver goods or services to the
City in accordance with said terms and conditions.
LEGAL NAME OF COMPANY PHONE AND FAX NUMBERS
BUSINESS ADDRESS
PRINTED NAME OF AUTHORIZED AGENT TITLE
SIGNATURE OF AUTHORIZED AGENT DATE E-MAIL ADDRESS
FEDERAL ID NUMBER (IF APPLICABLE) CONTRACTOR LICENSE NUMBER
(IFAPPLICABLE)
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
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EXHIBIT 1
CITY OF SANTA ANA
ATTACHMENT B
REFERENCES
List and describe fully the contracts performed by your firm which demonstrate your ability to provide the
supplies, equipment or services included in the scope of the proposal specifications. Attach additional
pages if required. The City reserves the right to contact each of the references listed for additional
information regarding your firm's qualifications.
REFERENCE
Customer Name: Contact Individual:
Address: Phone Number: .
EMAIL:
Contract Amount: Year:
Description of supplies, equipment, or services provided:
REFERENCE
Customer Name:
Address:
Contact Individual:
Phone Number: .
EMAIL:
Contract Amount: Year:
Description of supplies, equipment, or services provided:
REFERENCE
Customer Name:
Address:
Contact Individual:
Phone Number: .
EMAIL:
Contract Amount: Year:
Description of supplies, equipment, or services provided:
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
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ATTACHMENT C
PROPOSER'S STATEMENT
EXHIBIT 1
Proposer understands and agrees that this written RFP (or any part thereof specifically designated and
accepted by the City of Santa Ana, hereinafter City) shall constitute the entire agreement between proposer
and the City only after it has been accepted by the City Council, endorsed by the Clerk of the Council with
her signature and official seal noting hereon the action of approval of the Council, signed by the Executive
Director or his duly authorized agent, and signed by the City Attorney, denoting his approval of the form of
this document, and its execution, and when it or an exact copy of it has been either delivered to proposer or
deposited with the United States Postal Service properly addressed to the proposer with the correct postage
affixed thereto.
Proposer further agrees that upon delivery (as defined above) of the accepted agreement he/she will furnish
City all required bonds and certificate of liability insurance within ten (10) days (excluding Saturdays,
Sundays and City's legal holidays), or the funds, check, draft, or proposer's bond substituted in lieu thereof
accompanying this proposal shall become the property of the City and shall be considered as payment of
damages due to the delay and other causes suffered by City because of the failure to furnish the necessary
bonds and because it is distinctly agreed that the proof of damages actually suffered by City is difficult to
ascertain; otherwise said funds, check drafts, or proposer's bond substituted in lieu thereof shall be returned
to the undersigned.
Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth
in the RFP schedule are solely for the purpose of comparing proposals, and that final compensation under
the contract will be based upon the actual quantities of work satisfactorily completed.
All terms contained in the specifications, the certification of nondiscrimination by contractors, and the
required insurance certificates are to be incorporated by reference into this agreement and are made
specifically as part of this RFP.
Firm
Signed and Printed Name:
Title
Date
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
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EXHIBIT 1
CITY OF SANTA ANA
ATTACHMENT D
NON -COLLUSION AFFIDAVIT
(Title 23 United States Code Section 112 and Public Contract Code Section 7106)
To the CITY OF SANTA ANA
In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the proposer
declares that the proposal is not made in the interest of, or on behalf of, any undisclosed person,
partnership, company, association, organization, or corporation; that the proposal is genuine and not
collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer
to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived or
agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from
bidding; that the proposer has not in any manner, directly or indirectly, sought by agreement,
communication, or conference with anyone to fix the proposal price of the proposer or any proposer, or
to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to
secure any advantage against the public body awarding the contract of anyone interested in the
proposed contract; that all statements contained in the proposal are true; and, further, that the proposer
has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the
contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any
corporation, partnership, company association, organization, bid depository, or to any member or agent
thereof to effectuate a collusive or sham proposal.
Note: The above non -collusion affidavit is part of the proposal. Signing this proposal on the signature
portion thereof shall also constitute signature of this non -collusion affidavit. Proposers are cautioned that
making a false certification may subject the certifier to criminal prosecution.
Signed_
State of __, County of
Subscribed and sworn to (or affirmed) before me on this_ day of _ , 20 , by
_, proved to me on the basis of satisfactory evidence to be the person(s)
who appeared before me.
Notary Public Signature Notary Public Seal
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
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ATTACHMENT E
NON -LOBBYING CERTIFICATION
EXHIBIT 1
The prospective participant certifies, by signing and submitting this bid or proposal, to the best of his or
her knowledge and belief, that:
(1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned,
to any person for influencing or attempting to influence an officer or employee of any Federal
agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member
of Congress in connection with the awarding of any Federal contract, the making of any Federal
grant, the making of any Federal loan, the entering into of any cooperative agreement, and the
extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan,
or cooperative agreement.
(2) If any funds other than Federal appropriated funds have been paid or will be paid to any person
for influencing or attempting to influence an officer or employee of any Federal agency, a Member
of Congress, an officer or employee of Congress, or an employee of a Member of Congress in
connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned
shall complete and submit Standard Form-LLL, "Disclosure of Lobbying Activities," in
conformance with its instructions.
This certification is a material representation of fact upon which reliance was placed when this transaction
was made or entered into. Submission of this certification is a prerequisite for making or entering into
this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required
certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for
each such failure.
The prospective participant also agrees by submitting his or her bid or proposal that he or she shall
require that the language of this certification be included in all lower tier subcontracts, which exceed
$100,000 and that all such subrecipients shall certify and disclose accordingly.
Signed:
Title:
Firm:
Date:
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
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ATTACHMENT F
NON-DISCRIMINATION CERTIFICATION
EXHIBIT 1
The undersigned consultant or corporate officer, during the performance of this contract, certifies as
follows:
The Consultant shall not discriminate against any employee or applicant for employment because of
race, color, religion, sex, or national origin. The Consultant shall take affirmative action to ensure that
applicants are employed, and that employees are treated during employment without, regard to their
race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the
following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising;
layoff or termination; rates of pay or other forms of compensation; and selection for training, including
apprenticeship. The Consultant agrees to post in conspicuous places, available to employees and
applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination
clause.
2. The Consultant shall, in all solicitations or advertisements for employees placed by or on behalf of
the Consultant, state that all qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, or national origin.
3. The Consultant shall send to each labor union or representative of workers with which he/she has a
collective bargaining agreement or other contract or understanding, a notice to be provided advising
the said labor union or workers' representatives of the Consultant's commitments under this section,
and shall post copies of the notice in conspicuous places available to employees and applicants for
employment.
4. The Consultant shall comply with all provisions of Executive Order 11246 of September 24, 1965,
and of the rules, regulations, and relevant orders of the Secretary of Labor.
5. The Consultant shall furnish all information and reports required by Executive Order 11246 of
September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant
thereto, and will permit access to his/her books, records, and accounts by the administering agency
and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules,
regulations, and orders.
1. In the event of the Consultant's non-compliance with the nondiscrimination clauses of this contract or
with any of the said rules, regulations, or orders, the contract may be canceled, terminated, or
suspended in whole or in part and the Consultant may be declared ineligible for further Government
contracts or federally assisted construction contracts in accordance with procedures authorized in
Execution Order 11246 of September 24, 1965, and such other sanctions may be imposed and
remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule,
regulations, or order of the Secretary of Labor, or as otherwise provided by law.
2. The Consultant shall include the portion of the sentence immediately preceding paragraph (1) and
the provisions of paragraphs (1) through (7) in every subcontract or purchase order unless exempted
by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive
Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract
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CITY OF SANTA ANA
EXHIBIT 1
or purchase order as the administering agency may direct as means of enforcing such provisions,
including sanctions for noncompliance; provided, however, that in the event the Consultant becomes
involved in, or is threatened with, litigation with a subconsultant or vendor as a result of such direction
by the administering agency, the Consultant may request that the United States enter into such
litigation to protect the interests of the United States.
8. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1939, and as
amended, no discrimination shall be made in the employment of persons upon public works because
of race, religious creed, color, national origin, ancestry, physical handicaps, mental condition, marital
status, or sex of such persons, except as provided in Section 1420, and any consultant of public
works violating this Section is subject to all the penalties imposed for a violation of the Chapter.
Signed:
Title:
Firm:
Date:
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 37
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EXHIBIT 2
DTSA SERVICES PROPOSAL
FOR DOWNTOWN SANTA ANA
CLEAN & SAFE TEAM
RESPONSE TO RFP NO. 25-097
Primary Contact
Jose Romo, General Manager
Phone
714-612-9227
Email
jose@dtsasen
Company A
201 E. 4t" Stre(
Santa Ana, CA
TABLE OF CONTENTS E%H1B1T
4 Statement of Qualifications Page 1
4 Cover Letter Page 2
4 Services Provided Page 3
Agreement Statement Page 3
Firm and Team Experience Pages 4-5
Proposed Work Plan Pages 6-10
Cost Proposal Page 11
Exhibit A Pages 12-13
Exhibit B Page 14
4 Exhibit C Page 15
Exhibit D Page 16
Exhibit E Page 17
Certifications/ Attachments A-F/ Budget Worksheet Pages 18-25
Letters of Recommendation Pages 26-35
STATEMENT OF QUALIFICATIOF4§HIBIT 2
We are a small, minority -owned, local Downtown Santa Ana company. Our team is composed of
hardworking individuals dedicated to the cleanliness, upkeep, security oversight, and event services
of Downtown Santa Ana.
For over 12 years, we have developed extensive knowledge of the area, and have cultivated trusted
relationships with Downtown Santa Ana stakeholders.
As a member of the International Downtown Association, we stay current with the latest trends and
continuously enhance our services to better serve the community.
Our team is experienced and exclusively focused on Downtown Santa Ana. This focus enables us to
effectively assess and respond to the needs of local businesses and residents quickly and effectively.
DTSA Services team members also serve as Ambassadors of Downtown Santa Ana, providing ongoing
guidance and support to all in a shared effort to create and ensure a positive experience essential for
customer and visitor retention. Several team members have also completed Travel Santa Ana's Santa
Ana Enthusiast Tourism Academy, further strengthening their knowledge of the city's cultural assets
and enhancing their abilityto represent the communitywith pride.
The DTSA Services team is committed to making Downtown Santa Ana a clean, vibrant, and safe
environment for residents, employees, customers, and visitors alike.
Established in 2009, we bring over 50 years of combined team experience in Downtown Santa Ana
and are deeply invested in its success, as well as in its continued growth.
Our unique approach, steadfast loyalty, and deeply -rooted dedication to this community make us the
ideal candidate to continue delivering these critical services in Downtown Santa Ana.
T
Primary Contact
Jose Romo
General Manager
714-612-9227
jose@dtsaservices.com
201 E. 4th Street
Santa Ana, CA 92701
01
UrSA
SERVICES
August 11, 2025
Savannah Spicer, Economic Development Specialist
City of Santa Ana - Community Development Agency
20 Civic Center Plaza
Santa Ana, CA 92701
Dear Ms. Spicer,
201 E. 4MIROT 2
Santa Ana, CA 92701
jose@dtsaservices.com
714.612.9227
Building upon our longstanding commitment and service to the City of Santa Ana, DTSA Services is
pleased to present a proposal to provide Clean & Safe Team services in Downtown Santa Ana. Our
company brings unique expertise and deep-rooted experience in the area, making us ideally suited to
deliverthese essential services.
Over the years, we have managed a broad range of services in Downtown Santa Ana, consistently
delivering high -quality results. The current scope offers a focused service area where our team can apply
deep operational knowledge and community relationships for maximum impact.
DTSA Services is a DBA of Romo Enterprises Inc., a California corporation. We are proudly headquartered
in Downtown Santa Ana and have provided Clean and Safe services to this area for the past twelve years.
Beyond our extensive experience, our team has strong ties to the community. Six of our employees are
Santa Ana residents, three of whom live within the Downtown area. As General Manager of DTSA Services,
I oversee the daily operations of our Clean & Safe Team. Our office —equipped with an employee rest
area, cleaning equipment, supplies, and an enclosed storage and waste container unit —is centrally
located in the heart of Downtown Santa Ana. This allows us to respond quickly and effectively within our
service area.
Through our years of service, we have developed unparalleled historical knowledge of the area and its
operations and built strong relationships with a wide range of stakeholders, including local businesses
and residents. I believe it is critical to foster these bonds to encourage long-term community involvement
in the maintenance and beautification of the district. Downtown Santa Ana is an evolving area, and the
selected service provider must understand its unique challenges and dynamics. With the OC Streetcar
scheduled to begin operations later this year, Downtown Santa Ana will soon be at the center of
increased activity and attention, making our services more essential than ever.
As our name suggests, DTSA Services is committed to serving Downtown Santa Ana. We believe the
enclosed proposal presents a comprehensive service plan that will continue to uplift the area, and we
look forward to the opportunity to continue working with the City of Santa Ana for the betterment of our
community.
Sincerely,
Jose Romo
General Manager
02
EXHIBIT 2
SERVICES PROVIDED
Downtown Santa Ana, the county seat and urban heart of Orange County, is a vibrant center rich in
culture and history. Its walkable streets offer an ideal setting for shopping, exceptional dining, a thriving
arts community, and a vibrant evening scene filled with diverse programming and entertainment. An
integral part of delivering a desirable environment to guests and local businesses is ensuring that our
Downtown area is clean and safe for all to enjoy. DTSA Services takes pride in having been a member
of the business community and in having provided these critical services for the past twelve years.
While long-standing businesses continue to prosper, Downtown Santa Ana is constantly changing. A
growing evening scene and new art galleries have boosted the area's commerce by extending
business hours into the evening. The Downtown area is also experiencing a significant housing boom,
with approximately 3,000 people living in the area. Within a few years, the number of residents will
increase substantially.
With our understanding of Downtown Santa Ana's current Clean & Safe Team needs, we will
provide the following services:
• Staffing: Provide the required level of experienced staff daily.
• Security Guard Oversight: Daily supervision of security guards.
• Litter Maintenance: Perform daily removal of litter and waste from all exterior surfaces, including
sidewalks, curbs, and tree grates.
• Clean Alleys: Remove trash, waste, excrement, and other debris on a daily basis.
• Clean and Empty Trash Cans: Replace trash can liners five times per day and wipe down trash
cans.
• Clean Outdoor Benches, Bollards, and Light Poles: Wipe down outdoor furniture and
amenities daily.
• Clean Parklets: Remove litter and waste daily. Light power wash as needed.
• Special Events: Litter Clean -Up Maintenance: Provide cleaning services during and after City -
approved events.
• Special events: Street Closures: Provide street closure services for City -approved events.
• Power Wash Services: Power wash sidewalks and alleys following a specific schedule.
• Equipment, Supplies & Facilities: Maintain and supply all necessary equipment, including waste and
recycling containers, cleaning supplies, service vehicles, and storage facilities.
In addition to the services required on the Request for Proposal, DTSA Services will conduct the
following assessment:
• Daily Downtown Area Needs Assessment: Building on our current practices, DTSA Services will
conduct a daily walkthrough inspection of Downtown Santa Ana to identify and report issues such
as vandalism, homeless encampments, and abandoned property to the appropriate City of Santa
Ana departments. When vandalism is observed, DTSA Services will promptly notify the Santa Ana
Police Department and the affected business owners.
AGREEMENT STATEMENT
DTSA Services has read and reviewed the Sample Agreement of this Request for Proposals No. 25-097
for the Downtown Santa Ana Clean & Safe Team. We concur with all provisions contained in
Exhibit III - Sample Agreement.
UNUM
UMA
SERVICES
03
EXHIBIT 2
FIRM AND TEAM EXPERIENCE
DTSA SERVICES MISSION STATEMENT:
To provide a Clean and Safe environment with efficient, prompt, and professional service for the
enjoyment of Downtown Santa Ana residents, employees, customers, and visitors.
DTSA Services began providing cleaning services in Orange County in 2009 and was selected to provide
Clean & Safe services in Downtown Santa Ana in 2014. DTSA Services is located in Downtown Santa Ana
(201 E. 4th Street, Santa Ana, CA 92701) and provides the following services:
• Litter pick-up and maintenance
• Clean and empty all public trash cans as part of routine service
• Clean outdoor benches, bollards, and light poles
• Clean parklets and minor repairs
• Power wash services
• Security guard oversight
• Traffic control plans
• Special event street closures and logistical services
• Special event litter clean-up during and after events
• Consulting services
MEET OUR TEAM
The Ambassadors of Downtown Santa Ana
DTSA Services employees take pride in serving as ambassadors to Downtown Santa Ana visitors. In
addition to ensuring the cleanliness and upkeep of the area, our team members provide directions,
answer questions, and warmly greet everyone they encounter. DTSA Services currently employs nine
dedicated staff members focused exclusively on maintaining Downtown Santa Ana.
DTSA Services team members have the knowledge to contact SMART when needed. The Santa Ana
Multi -Disciplinary Response Team (SMART) dispatches outreach workers, case managers, substance
abuse professionals, mental health clinicians, nurse practitioners and plain -clothes private safety officers
for non -emergency homeless -related issues.
04
PROJECT MANAGER
JOSE ROMO
General Manager
Jose Romo is dedicated full-time to overseeing the team
members of the Downtown Santa Ana Clean & Safe
program.
Jose emigrated to Orange County in 1985 and made
Santa Ana his home. He attended Santa Ana College and
California State University, Fullerton. In 1991, he had an
opportunity to work in Downtown Santa Ana and never left
the area.
Jose has been part of the fabric of Downtown Santa Ana
for over 30 years. Starting as a store manager for five years,
Jose then took on the challenge and responsibility of being
a business owner and consultant. Jose owned three retail
stores on 4th Street in Downtown Santa Ana until the early
2010s before deciding to focus his time on the cleaning services business he started in 2009
Jose's company was selected to provide Clean & Safe Team services to Downtown Santa Ana.
EXHIBIT 2
In 2014,
Jose has created relationships with most of the 700 current Downtown Santa Ana business owners and
many residents, including the HOA presidents. Jose responds to all calls for service personally and
follows up with individuals who requested the service. Jose visits colleagues, neighbors, and members
of his community frequently to ensure constant and clear communication regarding the Clean and
Safe needs of Downtown Santa Ana. He also attends local community meetings and gives a report of
the team's activities.
Jose understands the current Clean & Safe needs of Downtown Santa Ana. Community members know
they can call him at any time and trust that issues will be resolved within minutes. Through hard work,
responsiveness, and consistent results, Jose has earned the trust of the Downtown Santa Ana
community.
Jose is a firm believer in teamwork and builds highly successful teams. As a testament to his leadership,
most of the DTSA Services team members are tenured employees. Every day, Jose spends time with
his employees, briefing them on any issues and assisting them in their routines. Jose has never had
staffing problems, a feat that he attributes to his belief in paying employees above the industry average
and treating them with respect and gratitude.
As a member of the International Downtown Association, Jose has engaged with downtown leaders
nationwide, sharing his experiences and gaining insights into effective Clean and Safe approaches
from other cities.
Jose is excited about the opportunity to continue providing services to Downtown Santa Ana. Jose is
also ready and willing to make any necessary changes to the services or team schedules as the needs
of Downtown Santa Ana continue to grow and evolve.
UM
SERVICES
05
PROPOSED WORK PLAN E""'a'T
DTSA Services has read and reviewed the Scope of Services in the Request for Proposals No. 25-097 for
the Downtown Santa Ana Clean & Safe Team. We are fully prepared and capable of delivering all
requested services.
Anticipated Approach
DTSA Services is ready to begin providing Clean & Safe services on or about March 1, 2026. The following
outlines the deliverables and the implementation plan.
Description of Deliverables and Implementation Plan
1. Staffing
DTSA Services will deploy a team of experienced personnel, many of whom are proud local residents. This
team, equipped with proper uniforms, equipment, and supplies, will ensure the cleanliness and safety of
Downtown Santa Ana. Sufficient staff levels will work daily from 7:00 AM to 9:00 PM and will respond to
any calls for service within 5-10 minutes.
The DTSA Services manager will be on -site full-time from 8:00 AM to 5:00 PM, Monday through Saturday,
and will respond in person within five minutes to any calls for service. This immediate response ensures
prompt issue resolution and provides a visible, reliable presence. The manager will also be accessible
after hours in case of emergency or urgent matters.
The DTSA Services manager will:
• Participate in the planning stages of all Downtown Santa Ana events and provide logistical support.
• Attend all required meetings at City Hall or other designated locations.
The manager is based in a leased Downtown Santa Ana office and supervises the team daily. He is also
present during all downtown events and personally oversees cleanup and street closure operations.
DTSA Services staff will always be ready to distribute flyers promoting the City of Santa Ana's programs,
events, and initiatives.
2. Security Guard Oversight
The DTSA manager brings extensive experience in supervising the Downtown Santa Ana security team.
DTSA Services will be responsible for procuring, hiring, compensating, and overseeing a security guard
company for the duration of the contract. The security guard schedule will follow the hours and staffing
levels outlined in the Scope of Services.
DTSA Services will provide the following security oversight services:
• Develop and adjust security guard schedules as needed.
• Assign patrol zones.
• Meet with security guards daily and brief them on the previous day's developments.
• Provide instructions for follow-up actions.
• Identify priority areas requiring attention.
• Walkthe district dailyto monitor performance.
• Review and follow up on daily reports.
• Serve as the ongoing point of contact for merchants requesting security services.
• Communicate directly with businesses, residents, event organizers, and other DTSA members on
security needs.
• Coordinate with Downtown Santa Ana police officers on any incidents. The team will follow a strict
protocol, including immediate reporting to the police and thorough documentation for future
reference.
•.
• Share community feedback regarding security guard performance with the City ProjEEEe2The
team will actively seek, consider, and incorporate community input to continuously improve services.
• Maintain effective relationships with all security personnel. The team will foster a positive working
environment through regular team meetings, open communication channels, and recognition of
individual contributions.
• Act as an intermediary between the Downtown Santa Ana community and the contracted security
guard company.
• Ensure continuous communication between security guards and DTSA SAPD officers.
• Coordinate, secure, and compensate additional or on -call security guards for special events or
emergencies, with prior approval by the City.
3. Litter Maintenance
DTSA Services divides Downtown Santa Ana into the following three zones:
• 4th Street and Alleys.
• 1st Street to 3rd Street.
• North of 4th Street to Santa Ana Blvd.
DTSA Services team members provide daily coverage in two shifts.
• Shift 1: 7:00 AM to 4:00 PM.
• Shift 2: 4:00 PM to 9:00 PM.
• The holidays observed are: Thanksgiving Day, Christmas Day, and New Year's Day.
Each team member is assigned to a specific area and is responsible for removing trash, boxes, cans,
papers, food waste, and excrement from sidewalks, curbs, and tree grates. All litter and waste will be
removed from the area and taken to the contractor's waste containers.
• Cleaning is conducted daily from 7:00 AM to 9:00 PM.
• The first shift cleans assigned areas three times daily; the second shift cleans assigned areas twice
daily.
DTSA Services is committed to environmental responsibility. We will exclusively use environmentally safe
and eco-friendly cleaning products during all cleaning activities. This commitment ensures that our
services not only maintain cleanliness but also contribute to the preservation of our environment.
4. Clean Alleys
DTSA Services assigns a dedicated litter maintenance team member to clean all alleys within the
Downtown Santa Ana district. Each alley will be thoroughly serviced at least three times per day, with
additional cleanings conducted as needed based on activity levels or conditions. Cleaning duties
include the removal of trash, waste, shopping carts, pallets, leaves, and excrement to ensure that all
alleys remain safe, clean, and accessible. DTSA Services is committed to maintaining a high standard of
cleanliness and will monitor alley conditions regularly to respond proactively to any sanitation needs. All
alleys identified in the Scope of Services will be cleaned daily.
5. Clean and Empty Trash Cans
Litter maintenance team members will deliver comprehensive daily trash can maintenance by emptying
City -owned trash cans, sanitizing lids, and removing all garbage, waste, and liners. Each trash can will be
cleaned at least five times daily. Fresh liners will be inserted into each container after emptying. All trash
containers will be thoroughly cleaned using a germicidal detergent solution and a clean cloth or rag.
Under no circumstances will containers be allowed to overflow. Regardless of volume, any container
emitting foul odors or showing signs of pest infestation will be immediately emptied and cleaned.
Collected trash and waste will be transported and disposed of in the contractors' waste containers.
6. Clean Outdoor Benches, Bollards, and Light Poles
Benches, bollards, and light poles will be cleaned daily by the litter maintenance team members during
their routes. DTSA team members will remove all waste, food remains, excrement, posters, flyers, and
other debris. The immediate area surrounding the object will be cleaned in the same manner.
07
EXHIBIT 2
7. Clean Parklets
A DTSA Services team member will be assigned to clean all parklets indicated in the scope of services
starting at 7:00 AM daily. Responsibilities include litter and waste removal, as well as wiping down the
parklet structures. Light power washing will be performed on an as -needed basis by the DTSA Services
manager.
8. Special Events: Litter Clean-Up/Maintenance
DTSA Services will provide litter clean-up services during and after special events. In coordination with
the City of Santa Ana and event producers, we will conduct an assessment of the type, size, and
expected attendance of the event to determine staffing needs. Our manager will assign a minimum of
two team members per event block. DTSA Services will provide litter clean-up and maintenance for up
to five City -approved events annually designated by the project manager. On -call clean-up, subject to
City approval, shall be provided following special events that do not provide adequate clean-up.
9. Special Events: Street Closures
DTSA Services will implement all street closures using City -approved Traffic Control Plans. When
requested, we will develop and submit new plans for review and approval by the City's Traffic Engineer
to ensure full compliance with local and state regulations. Our team has extensive experience both
designing traffic control plans and executing safe, large-scale street closures for public events.
The DTSA Services Manager will coordinate directly with event organizers at least three months in
advance to provide logistical support and review the proposed layout. Coordination will also include a
meeting with the City's Parking Meter Supervisor to confirm required No Parking signage. DTSA
Services will provide complete street closure services for up to five City -approved events annually
designated by the project manager.
Our responsibilities will include the full setup and safe installation of traffic control infrastructure,
including:
• Water -filled K-rails
• Pedestrian steel barricades
• Street closure signs
• Traffic cones
• A -frames
• Regulatory and directional signage
Streets will be fully closed and secured by 6:00 AM on the day of each event. All equipment will be
installed with safety and visibility as top priorities to ensure the protection of event attendees, staff, and
the general public. Street closure removal will begin after all vendors have exited the area, typically
between midnight and 2:00 AM. DTSA Services will promptly remove, inventory, and return all
equipment to the designated storage area in an organized and secure manner. Our crew will operate
with professionalism and discretion, keeping noise levels minimal, particularly after 10:00 PM. The City of
Santa Ana will provide water access at designated locations to support event -related needs.
10. Power Wash Services
DTSA Services will provide power washing in Downtown Santa Ana seven days a week, Monday through
Sunday, from 4:00 AM to 10:00 AM, following a designated schedule and route, as well as on an as -
needed basis. This service will include all sidewalks, alleys, and the 2nd Street Promenade within the
defined scope of services area map. All service areas will be power washed at least once monthly, with
additional service provided based on operational needs or special requests. Power washing in
residential zones will begin at 8:00 AM. The cleaning process will target and remove embedded
materials such as chewing gum, oil, grime, dirt, and other surface contaminants. All work will be
performed in accordance with current industry standards.
The City will provide access to water at designated locations throughout Downtown Santa Ana. DTSA
Services reserves the right to subcontract power washing operations if needed.
08
11. Equipment, Supplies & Facilities EXHIBIT 2
a. DTSA Services currently maintains the following equipment:
• Two 4-cubic-yard waste containers
• One 4-cubic-yard recycling container
The above containers are presently kept in a clean, safe, and enclosed leased space location at 201 E.
4th Street in Downtown Santa Ana.
b. DTSA Services recommends that the City of Santa Ana allocate additional funds under the service
agreement to support the purchase of essential equipment needed to maintain high -quality service in
the Downtown area.
• Replacement of 36 Trash Can Containers - estimated at $58,000.00
Most of the Downtown Santa Ana trash can containers are 30+ years old. The proposed 36 new trash
containers will replace the existing old ones. The new trash can containers have a side door for easier
access, and the lid is bolted to the container. The new trash cans will eliminate the current need to
replace chains, cables, and padlocks that secure the lids, which are regularly vandalized. The
investment to update trash cans will improve sanitation, modernize the streetscape, and enhance the
area's attractiveness for residents, businesses, and visitors for at least 20 years. See Exhibit C, map of
the existing locations of the old trash can containers recommended for replacement.
Replacing Downtown Santa Ana's outdated trash receptacles is a practical and highly visible
improvement with long-term community benefit. It will help public cleanliness, beautify our public
realm, and reinforce the City's commitment to a safe, clean, and vibrant downtown.
• Replacement of 24 Water Wall Barriers (K-rails) - estimated at $10,500.00
We recommend that the City of Santa Ana invest in replacing the aging K-rails currently used to restrict
vehicular access and safeguard attendees during community events in Downtown Santa Ana. These
barriers are critical to public safety and the smooth operation of city -run and permitted events. Updating
the K-rails will improve safety performance and enhance the overall presentation and professionalism of
Downtown events.
During the pandemic, the existing K-rails remained outdoors for an extended period, resulting in
widespread wear and tear. Several units were vandalized, and some are now unfit for continued use.
Downtown Santa Ana hosts a diverse calendar of public events throughout the year, including Artwalk,
cultural celebrations, festivals, and open-air markets. Replacing the damaged K-rails represents a practical
infrastructure investment with both functional and aesthetic benefits that support the City's ongoing
commitment to a clean, safe, and welcoming public realm.
• Replacement of Electric Utility Vehicle - estimated at $30,000.00
The Downtown Santa Ana 2002 GEM electric utility vehicle has experienced multiple mechanical failures
over the past year and is currently undergoing repairs at the City Yard. Due to its age and condition,
additional maintenance issues are anticipated in the near future.
Replacing the vehicle is a practical and forward -looking investment. A new electric utility vehicle would
provide reliable, daily service to the Downtown area and support the continued delivery of Clean & Safe
operations for many years to come.
c. DTSA Services waste containers are serviced daily by Republic (City's contracted trash hauler) at our
expense. DTSA Services does not use the City's trash dumpster.
d. DTSA Services has a truck available daily from 7:00 AM to 9:00 PM for transporting bags full of trash to
waste containers.
e. DTSA Services currently leases a conveniently located, clean, enclosed, and secure storage space in
Downtown Santa Ana to store cleaning equipment and supplies. Additionally, DTSA Services provides an
exclusive rest area with dedicated restrooms for team members.
EXHIBIT 2
RECOMMENDED OPTIONAL SERVICES
DTSA Services recommends the following new service for the benefit of the Downtown Santa Ana
community.
Dog Waste Bags and Dispensers at $26,400.00 per year
Downtown Santa Ana is home to a growing number of residents, including many dog owners, as well as
frequent visitors who bring their pets. DTSA Services recommends that the City of Santa Ana invest in
the purchase and installation of dog waste bag dispensers throughout the Downtown area.
While many pet owners act responsibly, the lack of readily available waste disposal supplies has
contributed to an increase in pet waste in public areas —particularly on sidewalks, tree grates, and
alleys. Installing dog waste bag dispensers in Downtown Santa Ana is a practical investment in public
cleanliness, environmental health, and community livability.
DTSA Services will provide up to twelve (12) dog waste bag dispensers to be installed by the City. See
Exhibit D, map of Proposed Locations. DTSA Services will supply up to 150 rolls per month, with 200
bags per roll, to ensure dispensers remain stocked.
The DTSA Services team will maintain the dispensers, keeping them clean and replenished. In the
event of damage or theft, DTSA Services will provide one replacement per quarter at no cost. Any
additional dispenser replacements will be available at a rate of $150 per dispenser. The City will be
responsible for providing and installing any necessary signage. See Exhibit E, signage used in the City
of Santa Ana parks.
Litter Maintenance for the Santa Ana Skate Spot
We are excited to see a new skate park coming to Downtown Santa Ana —an energetic and inclusive
space that will bring the community together and celebrate youth culture. The Santa Ana Skate Spot is
currently under construction and expected to open in the coming weeks. DTSA Services will include
litter maintenance for the skate park as part of our expanded service offering.
Minor Repairs of the DTSA Parklets
DTSA Services offers to conduct minor repairs of the parklets. Our manager will report to the City
Project Manager any significant repairs that are needed.
Additional Notes:
DTSA Services has the full-time staffing capacity to meet all outlined service needs. We can scale
staffing levels appropriately to accommodate the evolving demands of Downtown Santa Ana.
DTSA Services proudly supports the right of its employees to unionize.
10
EXHIBIT 2
COST PROPOSAL
Downtown.
.
Categories
Base Cost
Litter Pick -Up & Maintenance
$
416,745
Clean Parklets
$
43,362
Special Events: Clean Up & Street Closures
$
30,941
Power Wash Services
$
228,052
Security Guards & Oversight
$
231,525
Equipment & Supplies
$
59,160
Total Initial Cost Year 1
$
1,009,785
Contract Years
Base Cost
Total
50M CPI
10%
Contingency
Annual
Amount
Year 1
$
1,009,785
Not applicable on 1st
year
$ 100 979
$ 1,110,764
Year 2
$
1,009,785
$ 50,489
$ 106,027
$ 1,166,301
Year 3
Total
$
$
1,060,274
i3,501,682
$ 53,014
$ 111,329
$ 1,224,617
Funds to be used at the sole discretion of the City of Santa Ana.
Revised with added contingency
OVA
L
DTM
SERVICES
11
EXHIBIT 2
allIBITA
COST PROPOSAL EXPLANATION
1) LITTER PICK-UP & MAINTENANCE
The proposed cost includes all labor, equipment, materials,
and cleaning supplies to perform the required services.
2) CLEAN PARKLETS
The proposed cost includes all labor, equipment,
and supplies for daily parklet cleaning.
3) SPECIAL EVENTS: CLEAN-UP AND STREET CLOSURES
The proposed budget will cover the cost of providing
cleaning services for special events designated by the City
of Santa Ana as assigned by the project manager.
The budget will also include full support for street closure
operations related to these events. DTSA Services will
implement all closures using water -filled K-rails and in
accordance with approved Traffic Control Plans provided
to the City.
Streets will be properly secured, and safety measures will
be in place to protect attendees, staff, and the general
public throughout each event.
`K
EXHIBIT 2
allIBITA
4) POWER WASH
a. See attached Exhibit B for the power wash schedule.
b. Spot or sectional power washing will be performed as
necessary in areas identified during routine litter maintenance
routes.
c. All special power wash requests will be completed within 24
hours of receipt.
5) SECURITY GUARDS & OVERSIGHT
The proposed budget includes one security guard
per shift, along with supervisory oversight, as
outlined in the Scope of Services schedule.
6) EQUIPMENT
The Proposed budget will cover the cost to provide all
equipment and supplies needed to perform the services
outlined in the Scope of Services.
V i SA
SERVICES
13
EXHIBIT 2
EXHIBIT B
POWER WASH FREQUENCY SCHEDULE
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SERVICES
14
EXHIBIT C
EXHIBIT 2
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EXHIBIT 2
EXHIBIT D
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EXHIBIT 2
EXAMPLE OF PARK SIG NAG E IN THE CITY OF SANTA ANA
Adl-
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SERVICES
17
EXHIBIT 2
(9)
CITY OF SANTA ANA
ATTACHMENT A
PROPOSER'S CERTIFICATION, PROPOSAL ITEM PRICING
Certification - I certify that I have read, understand and agree to the terms and conditions of this Request
for Proposals. I have examined the Scope of Services (Exhibit 1) and am qualified to provide services
being requested as specified herein. I understand and agree that I am responsible for reporting any
errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal.
PROPOSER'S STATEMENT: I have read, understood and agree to the terms and conditions on all
pages of the Request for Qualifications. Upon request, I will transfer and deliver goods or services to the
City in accordance with said terms and conditions.
DTSA Services 714-612-9227
LEGAL NAME OF COMPANY PHONE AND FAX NUMBERS
201 E. 4th Street Santa Ana, CA 92701
BUSINESS ADDRESS
Jose Romo General Manager
PRINTED NAME OF AUTHORIZED AGENT TITLE
August 1, 2025 jose@dtsaservices.com
SIGNATURE OF AUTHORIZED AGENT DATE E-MAIL ADDRESS
20-8484050
FEDERAL ID NUMBER (IF APPLICABLE) CONTRACTOR LICENSE NUMBER
(IFAPPLICABLE)
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 18
(Z)
CITY OF SANTA ANA
ATTACHMENT B
REFERENCES
EXHIBIT 2
List and describe fully the contracts performed by your firm which demonstrate your ability to provide the
supplies, equipment or services included in the scope of the proposal specifications. Attach additional
pages if required. The City reserves the right to contact each of the references listed for additional
information regarding your firm's qualifications.
REFERENCE
Customer Name: Downtown Inc. Contact Individual: Ryan Chase
Address: 204 E. 4th Street Phone Number:
Santa Ana, CA 92701 EMAIL
Contract Amount: $500,000 / year Year:
Description of supplies, equipment, or services provided:
949-292-1404
ryanlylechase@gmail.com
2014 - 2022
Downtown Santa Ana Clean and Safe Team Services
REFERENCE
Customer Name: City of Santa Ana Contact Individual: Julie Castro
Address: 20 Civic Center Plaza Phone Number:
Santa Ana, CA 92701
714-673-3619
EMAIL: jcastro5@santa-ana.org
Contract Amount: $2,824,610 Year: 2023 - 2026
Description of supplies, equipment, or services provided:
Downtown Santa Ana Clean and Safe Team Services
REFERENCE
Customer Name:Santa Ana Business CouncilContact Individual:
Address: 400 E. 4th Street Phone Number:
Contract Amount:
Claudia Arellanes
7 4-74 -36342
Santa Ana, CA 92701 EMAIL: claudiaarellanes55@hotmail.com
$500,000 / year
Year: 2014 - 2022
Description of supplies, equipment, or services provided: Downtown Santa Ana Clean and Safe Team Services
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team
EXHIBIT 2
(2)
CITY OF SANTA ANA
ATTACHMENT C
PROPOSER'S STATEMENT
Proposer understands and agrees that this written RFP (or any part thereof specifically designated and
accepted by the City of Santa Ana, hereinafter City) shall constitute the entire agreement between proposer
and the City only after it has been accepted by the City Council, endorsed by the Clerk of the Council with
her signature and official seal noting hereon the action of approval of the Council, signed by the Executive
Director or his duly authorized agent, and signed by the City Attorney, denoting his approval of the form of
this document, and its execution, and when it or an exact copy of it has been either delivered to proposer or
deposited with the United States Postal Service properly addressed to the proposer with the correct postage
affixed thereto.
Proposer further agrees that upon delivery (as defined above) of the accepted agreement he/she will furnish
City all required bonds and certificate of liability insurance within ten (10) days (excluding Saturdays,
Sundays and City's legal holidays), or the funds, check, draft, or proposer's bond substituted in lieu thereof
accompanying this proposal shall become the property of the City and shall be considered as payment of
damages due to the delay and other causes suffered by City because of the failure to furnish the necessary
bonds and because it is distinctly agreed that the proof of damages actually suffered by City is difficult to
ascertain; otherwise said funds, check drafts, or proposer's bond substituted in lieu thereof shall be returned
to the undersigned.
Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth
in the RFP schedule are solely for the purpose of comparing proposals, and that final compensation under
the contract will be based upon the actual quantities of work satisfactorily completed.
All terms contained in the specifications, the certification of nondiscrimination by contractors, and the
required insurance certificates are to be incorporated by reference into this agreement and are made
specifically as part of this RFP.
Firm DTSA Services
Signed and Printed Name:
Title General Manager
Date
August 1, 2025
LS e )tow
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team
20
EXHIBIT 2
(9)
CITY OF SANTA ANA
ATTACHMENT D
NON -COLLUSION AFFIDAVIT
(Title 23 United States Code Section 112 and Public Contract Code Section 7106)
To the CITY OF SANTA ANA
In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the proposer
declares that the proposal is not made in the interest of, or on behalf of, any undisclosed person,
partnership, company, association, organization, or corporation; that the proposal is genuine and not
collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer
to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived or
agreed with any proposer or anyone else to put in a sham proposal, or that anyone shall refrain from
bidding; that the proposer has not in any manner, directly or indirectly, sought by agreement,
communication, or conference with anyone to fix the proposal price of the proposer or any proposer, or
to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to
secure any advantage against the public body awarding the contract of anyone interested in the
proposed contract; that all statements contained in the proposal are true; and, further, that the proposer
has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the
contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any
corporation, partnership, company association, organization, bid depository, or to any member or agent
thereof to effectuate a collusive or sham proposal.
Note: The above non -collusion affidavit is part of the proposal. Signing this proposal on the signature
portion thereof shall also constitute signature of this non -collusion affidavit. Proposers are cautioned that
making a false certification may subject the certifier to criminal prosecution.
State of^ County of C)('ft ft 4
SWbscribe and sworn to (or affirmed) before me on thisI -5:T day of wb20 25r. by
06t Wl& Q4ma proved to me on the basis of satisfactory evide ce to be the person(s)
who appeared before me.
Notar ublic Signature
YVONNE FLORES
a C0.%IA 2409160 f�
\� ,T. = NOTARY PU9liC•CAt1fOBNA Ul
091 "OG OONGE
Notary Public Seal
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 21
EXHIBIT 2
(9)
CITY OF SANTA ANA
ATTACHMENT E
NON -LOBBYING CERTIFICATION
The prospective participant certifies, by signing and submitting this bid or proposal, to the best of his or
her knowledge and belief, that:
(1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned,
to any person for influencing or attempting to influence an officer or employee of any Federal
agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member
of Congress in connection with the awarding of any Federal contract, the making of any Federal
grant, the making of any Federal loan, the entering into of any cooperative agreement, and the
extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan,
or cooperative agreement.
(2) If any funds other than Federal appropriated funds have been paid or will be paid to any person
for influencing or attempting to influence an officer or employee of any Federal agency, a Member
of Congress, an officer or employee of Congress, or an employee of a Member of Congress in
connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned
shall complete and submit Standard Form-LLL, "Disclosure of Lobbying Activities," in
conformance with its instructions.
This certification is a material representation of fact upon which reliance was placed when this transaction
was made or entered into. Submission of this certification is a prerequisite for making or entering into
this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required
certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for
each such failure.
The prospective participant also agrees by submitting his or her bid or proposal that he or she shall
require that the language of this certification be included in all lower tier subcontracts, which exceed
$100,000 and that all such subte—ip-msnts shall certify and disclose accordingly.
!e
Title: General Manager
Firm: DTSA Services
Date: August 1, 2025
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 22
EXHIBIT 2
(9) CITY OF SANTA ANA
ATTACHMENT F
NON-DISCRIMINATION CERTIFICATION
The undersigned consultant or corporate officer, during the performance of this contract, certifies as
follows:
The Consultant shall not discriminate against any employee or applicant for employment because of
race, color, religion, sex, or national origin. The Consultant shall take affirmative action to ensure that
applicants are employed, and that employees are treated during employment without, regard to their
race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the
following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising;
layoff or termination; rates of pay or other forms of compensation; and selection fortraining, including
apprenticeship. The Consultant agrees to post in conspicuous places, available to employees and
applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination
clause.
2. The Consultant shall, in all solicitations or advertisements for employees placed by or on behalf of
the Consultant, state that all qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, or national origin.
3. The Consultant shall send to each labor union or representative of workers with which he/she has a
collective bargaining agreement or other contract or understanding, a notice to be provided advising
the said labor union or workers' representatives of the Consultant's commitments under this section,
and shall post copies of the notice in conspicuous places available to employees and applicants for
employment.
4. The Consultant shall comply with all provisions of Executive Order 11246 of September 24, 1965,
and of the rules, regulations, and relevant orders of the Secretary of Labor.
5. The Consultant shall furnish all information and reports required by Executive Order 11246 of
September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant
thereto, and will permit access to his/her books, records, and accounts by the administering agency
and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules,
regulations, and orders.
In the event of the Consultant's non-compliance with the nondiscrimination clauses of this contract or
with any of the said rules, regulations, or orders, the contract may be canceled, terminated, or
suspended in whole or in part and the Consultant may be declared ineligible for further Government
contracts or federally assisted construction contracts in accordance with procedures authorized in
Execution Order 11246 of September 24, 1965, and such other sanctions may be imposed and
remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule,
regulations, or order of the Secretary of Labor, or as otherwise provided by law.
2. The Consultant shall include the portion of the sentence immediately preceding paragraph (1) and
the provisions of paragraphs (1) through (7) in every subcontract or purchase orderunless exempted
by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive
Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 23
EXHIBIT 2
(9)
CITY OF SANTA ANA
or purchase order as the administering agency may direct as means of enforcing such provisions,
including sanctions for noncompliance; provided, however, that in the event the Consultant becomes
involved in, or is threatened with, litigation with a subconsultant or vendor as a result of such direction
by the administering agency, the Consultant may request that the United States enter into such
litigation to protect the interests of the United States.
8. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1939, and as
amended, no discrimination shall be made in the employment of persons upon public works because
of race, religious creed, color, national origin, ancestry, physical handicaps, mental condition, marital
status, or sex of such persons, except as provided in Section 1420, and any consultant of public
works violating this Section is subject to all the penalties imposed for a violation of the Chapter.
Signed:
Title:
Firm:
General Manager
DTSA Services
Date: August 1, 2025
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 24
(2)
CITY OF SANTA ANA
BUDGETWORKSHEET
EXHIBIT 2
Categories Base Cost
Litter Pick -Up & Maintenance
416,745.00
Clean Parklets
43,362.00
Special Events: Clean Up & Street Closures
30,941.00
Power Wash Services
228,052,00
Security Guards & Oversight
231,525.00
Equipment & Supplies
59,160.00
Total Initial Cost Year 1 $1,009,785.00
Base Cost
Contract Years +5%CPI
Total Annual
Total
Amount
Year 1
1,009,78:5.00
Not applicable
on 15t ear
1,'009,785,00
Year 2
1,009,785.00
50,489.25
1,060,,2'74,25
Year
1,060,274.25
53,013-31
1,113,287,96
Year 4 (pending
irova0
1 1„87.96a
55.,1664. 40
1, 116.8., 9:52..36
YeYear :5 (ipendiiirnp
r 5 (1p 1.,1168„952.36
-58,;447..162
1,227,399.98
Signature Hof .Authoirized .Agent'
IDa'te:. ,-, &+ 'I I., Z o 2i�z
RFP ,NG. 25- 0:97 ,Downitvvvn Santa ,Ana +lean ,& Safe -beam
,25
EXHIBIT 2
J E W E L E R S
SINCE I98S
7-31-2025
Savannah Spicer
City of Santa Ana
Community Development Agency
20 Civic Center Plaza
Santa Ana, CA 92701
To Whom It May Concern,
I am writing to provide my full recommendation for Downtown Santa Ana Services as they
seek renewal of their contract with the City of Santa Ana. [ have worked with Jose Romo, the
owner of DTSA Services, on different projects for the last 30 plus years. Over the course of our
working relationship, I have found Mr. Romo and his team to be highly professional,
dependable, and committed to delivering quality service.
DTSA Services has consistently met or exceeded our expectations in maintaining downtown
Santa Ana safe and clean. Their responsiveness to requests, attention to detail, and adherence to
safety standards have played a vital role in keeping our properties clean, functional, and
welcoming to the public.
Their staff is courteous. well -trained, and always ready to go the extra mile. I have confidence in
their ability to continue serving our city with the same high level of dedication and excellence.
For these reasons. I strongly support the renewal of their contract.
Please feel free to contact me at teresa@teresasjeweleis.com should you require any additional
information.
Regards,
Teresa Saidivar
CEOIGemologist
223 West 411, Street • Santa Ana, CA 92701 9 P (714) 834-9277
www.teresasjewelers.cam
EXHIBIT 2
f #
THE FRIDA CINEMA
Savannah Spicer
Economic Development Specialist I City of Santa Ana — Community Development Agency
20 Civic Center Plaza
Santa Ana, CA 92701
RE: Endorsement of DTSA Services for the Downtown Santa Ana Clean & Safe Team
Dear Ms. Spicer, and/or To Whom It May Concern:
LOGAN CROW
Executive Director
323-428-7411
logan@thefridacinema.org
305 E. 4`h Street #100
Santa Ana, CA 92701
I am writing to offer my strongest possible endorsement of Jose Romo and DTSA Services, and their proposal to
continue leading the City of Santa Ana's Downtown Clean & Safe Initiative.
Jose and his team have been indispensable partners to The Frida Cinema, the non-profit arts organization and
movie theater for which I serve as Executive Director, and to our greater Downtown community. For over a decade,
they've shown up with consistency, care, and a boots -on -the -ground understanding of the unique needs of our
urban core. I am sure I speak for so many in our community when I say that DTSA Services isn't just a vendor -
they're neighbors, collaborators, and some of the most visible and valuable ambassadors of Downtown Santa Ana.
In a cultural district like ours, where residents, business owners, artists, and visitors converge, the tone of a place is
set by its streets. Jose and his team understand this. From first-time visitors feeling welcome and safe, to longtime
locals feeling proud to live in, work in, and welcome guests to their community, DTSA Services' work directly
impacts how people experience Downtown Santa Ana. The importance of clean, safe, and welcoming public spaces
cannot be overstated, and DTSA Services has long established itself as an institution that delivers those results day
in and day out. Further, beyond their track record of excellent service, what sets DTSA Services apart is their human
approach. Jose is deeply known and respected in this community, and that shows in the way his team operates -
responsive, professional, and with a sincere investment in seeing our Downtown thrive.
I respectfully urge the City of Santa Ana to continue working with DTSA Services. They've earned our trust, and they
continue to earn it through action, presence, and performance. Downtown Santa Ana deserves a team that knows
this district and community as more than just a contract, and DTSA Services is that team.
Thank you for your consideration.
With g atitude,
�-LogaryCrow
Executive Director & Founder
The Frida Cinema
THEFRIDACINEMURG
ENRICHING, CONNECTING, AND EDUCATING COMMUNITIES THROUGH THE ART OF CINEMA
27
EXHIBIT 2
John D. Spiak
2434 N. Heliotrope Drive
Santa Ana, CA 92706
(Downtown Santa Ana Institution Director)
July 28, 2025
To: Savannah Spicer, Economic Development Specialist I
City of Santa Ana — Community Development Agency
20 Civic Center Plaza
City of Santa Ana, CA 92701
Re: Jose Romo, Santa Ana Clean and Safe Team
Dear Savannah Spicer, Economic Development Specialist I, and Review Committee,
am delighted to submit this letter in support of Jose Romo and his team's RFP proposal to
continue providing clean and safe services for Santa Ana.
Working in a City of Santa Ana -owned building located on a city -owned plaza in the heart of
Downtown Santa Ana, I have witnessed firsthand the remarkable impact Jose Romo and his
team have had in keeping our city safe and clean. Their services not only ensure clean and
protected environments but also help preserve the integrity of historically registered buildings
and their surroundings. Jose's team is always swift in responding to any issues, from cleaning
up health hazards like human waste to assisting unhoused individuals in finding safer and less
disruptive areas. Their interactions consistently lead to positive outcomes.
The work they do is complex and challenging, yet I am continually impressed by the kind and
cheerful demeanors they maintain while providing these services. They are always smiling and
friendly, even when performing tasks that many would find overwhelming. Every encounter with
a member of Jose's team has been a true pleasure, and their excellent work often goes unseen
because they are quick to respond and do a great job. They are outstanding representatives of
our community to residents, workers, and visitors alike.
Jose Romo and his team are a true asset to our community and the City of Santa Ana. They
continually impress with their dedication and kindness.
In conclusion, Jose and his team exemplify exceptionally high standards for safe and clean
services in the City of Santa Ana. For all these reasons, I strongly encourage you and the City of
Santa Ana to consider Jose Romo's RFP for Clean and Safe services for our community.
Please feel free to reach out with any follow-up questions at 714.264.2970
Respectfully submitted,
John D. Spiak
Santa Ana Resident & Downtown Santa Ana Institution Director
�A
EXHIBIT 2
July 28, 2025
Savannah Spicer, Economic Development Specialist 1
City of Santa Ana —Community Development Agency
City of Santa Ana, CA 92701
Dear Ms. Spicer,
My name is Kim Tapfer, and I am the property manager and part owner of the First National Bank
Building on 411 and Main (the building with Shoe Palace as its ground floor tenant). I have had the
pleasure of interacting with Mr. Romo over many years in his capacity as the head of DTSA Services (the
Clean and Safe team for Downtown Santa Ana). Mr. Romo and his team from DTSA Services are always
professional, extremely responsive and very competent.
Mr. Roma and DTSA Services are an indispensable asset to the downtown community, a most incredible
ambassador of our great city. Over these last several years Mr. Romo and DTSA Services have personally
helped me deal with a myriad of issues that arise from time to time in the downtown: from safety
concerns, to cleanliness issues, to city events, to general information or any support I might need. Mr.
Romo and the team from DTSA Services are always available, polite and incredibly helpful.
Mr. Romo is excellent at running DTSA Services (the Clean and Safe team) and has proven to be faithful
to this position over many years. Regardless of how challenging the situation, Mr. Romo and his team at
DTSA Services have always conducted themselves with the utmost of professionalism. Mr. Romo's
knowledge and understanding of the Downtown is invaluable, his dedication to our Downtown
community unparalleled and his calming presence could never be replaced.
I urge the City of Santa Ana to select Jose Romo and DTSA Services for Downtown's Clean and Safe team.
Sincerely,
Kim Tapfer
President
Miller-Burg-duPont Inc.
106 W. Wt St., Suite 211
Santa Ana, CA 92701
EXHIBIT 2
S & A Management
129 W. Wilson St. Ste 100
Costa Mesa, CA 92627
August 4, 2025
Savannah Spicer, Economic Development Specialist I
City of Santa Ana — Community Development Agency
20 Civic Center Plaza
City of Santa Ana, CA 92701
RE: Clean & Safe - DTSA Services
Savannah -
The purpose of this letter to vouch for the character and competency of Jose Romo (DTSA
Services), both as a person and an operator. I have known and worked with Jose for over 30 years,
and he is a man of high integrity and conviction. And beyond his outstanding work ethic, he loves
and is passionate about Downtown Santa Ana. Jose works 6 days per week and is accessible 24/7,
many of the merchants even have his direct cell phone number. Jose and his DTSA Services team
have done a great job and gone above and beyond operating the clean and safe program over the
years and would like to see their efforts continue moving forward. I could not think of a better fit
or a more knowledgeable person to oversee these efforts than Jose.
Any questions please don't hesitate to reach out.
Thank you
Ryan Chase
Longtime Downtown Santa Ana Property Owner
30
EXHIBIT 2
the modern local
227 N Broadway
Santa Ana, CA 92701
714.352.2225 (m) * 714.352.2242 (f)
Savannah,
My name is Jeffrey Jensen (JJ) with Chapter One in beautiful Downtown Santa Ana. I am
writing this letter in support of Jose Romo and his awesome team with Downtown's Clean
& Safe program. Jose and his team know the downtown well and go out of their way to
make the downtown as clean and safe as they can. The team is accessible and will clean
something up asap if needed. They know the hot spots of where debris is going to be the
next day from certain nights or events and where the riff raff hangs out and keeps them
moving.
I am in full support of having Jose and his clean & safe teams contract renewed. If
anything, we need to figure out having security 24 hours in the downtown and not just till
l Opm.
If you have any questions, please feel free to contact me.
Jeffrey Jensen
(714)814-3845
31
EXHIBIT 2
Eric Hansen
Rhodes Jewelry and Loan Inc
105E4thSt
Santa Ana, CA 92701
(714) 558-0111
August b, 2025
To the City of Santa Ana Community Development Agency -
I am writing to express my strong support for the continued services provided by DTSA
Services in Downtown Santa Ana_
As the owner of Rhodes Jewelry and Loan on 4th Street_ 1 have seen firsthand the
positive impact that the DTSA Services team has on our community. Their commitment
to cleanliness, maintenance, and public beautification has significantly improved the
quality of life and business environment in the downtown area.
Their crew works hard day in and day out —cleaning sidewalks, removing graffiti,
emptying trash bins, and maintaining the overall appearance of our shared public spaces
These efforts help make Downtown Santa Ana safer, more welcoming, and msre
enjoyable for visitors, residents, and local business owners alike_
I sincerely appreciate the City's ongoing support for these services, and I encourage the
Community Development Agency to continue investing in and expanding the DTSA
Services program. Their work is not only essential, it's transfonnative for our city.
Thank you fir your time and continued commitment to our community.
Sincerely PesRJewelry and Loan Inc.
WA
EXHIBIT 2
• State Farm TM
Eddie Quiifares Agency
415 N Broadway, Santa Ana, CA, 92701
(714) 617-7150 1 Eddie@EddieQinsurance.com
August 1, 2025
Savannah Spicer
City of Santa Ana
Community Development Agency
20 Civic Center Plaza
Santa Ana, CA 92701
Dear Ms. Spicer,
am writing to offer my enthusiastic support for Jose Romo and DTSA Services to continue
providing Clean and Safe Team Services in Downtown Santa Ana. I have had the pleasure of
working alongside Jose Romo and have witnessed firsthand the measurable impact his work
has had on our community.
Jose Romo and DTSA Services have consistently delivered high -quality services to the
Downtown community. These efforts have significantly improved the cleanliness, safety, and
overall experience in our shared public spaces.
Jose Romo and DTSA Services bring a thoughtful, proactive, and professional approach to
maintenance and safety in our downtown community. The DTSA Services team is dependable,
responsive to community concerns, and committed to continuous improvement. Their service
not only enhances public perception but also helps make our neighborhoods more active and
enjoyable places to work and live. Additionally, Mr. Romo has assisted me in having successful
events in Downtown Santa Ana, such as the DTSA Tamal Festival. This event would not be
possible without him and his team.
I am confident that awarding this contract to Jose Romo and his team will result in the highest
standard of service and a lasting positive impact on the community. Please do not hesitate to
contact me should you require any further information or a more detailed reference.
Sincerely,
(� q�
33
EXHIBIT 2
August 1, 2025
Savannah Spicer
City of Santa Ana Community Development Agency
20 Civic Center Plaza
Santa Ana, CA 92701
Good Morning,
My name is Sheila Anderzunas and I have been working in Downtown Santa Ana in several
capacities. I was the Project Managerfor 411 Street Market from construction being open
for almost 4 years. I have owned my own small business that ran out of 411, Street Market for
another 4 years, and I am currently working at Alta Baja Market.
I have come to call DTSA my home away from home. I have known Jose Romo and the
DTSA Services team for over 10 years. The work they do is so beneficial to the downtown
area. Because they care. The team takes pride in their work and in their city.
Additionally; they go above and beyond the scope of just"emptying trash cans". Mr.
Romo's team steps in when there are problems with loiterers, transient people causing
disturbances and other instances where the local businesses, shoppers and city visitors
are in harm's way or otherwise negatively affected.
The team actively communicates with the local businesses concerning events, street
closures, and other items that affect our businesses. They ensure that these events, etc
run srnooth4y, safely and aid in'being beneficial to our businesses.
Add tiona4ly,'we have come to Know Mr. Romo's team persanally. We watch their children
grow up, graduate and lead productive lives.
Keeping iMr. IRomo's team to continue to provide Cilean and Safe services would be root only
be 'beneficla' to the downtown area, but it would also keep the faith of aluir ne,iglhioors that
t'n e city irealI,.y needs.
(hank yolu ForyoiurtiOnne and cainsiiideration,
ISh�eiil�a �Ain�d�er-ziun,�;s
'134
EXHIBIT 2
August 5, 2025
Savannah Spicer, Economic Development Specialist I
City of Santa Ana
Good afternoon Savannah,
My name is Delilah Snell, owner of Alta Baja Market and a long-time advocate and
business owner in Downtown Santa Ana. I am also a resident of this wonderful city.
I am writing to you because I think it is of extreme importance to keep Jose Romo's
Clean and Safe team, and many of us feel they are an essential part of downtown.
As a business owner and a person who cares for this city personally and professionally,
I have seen Jose's team work to care for the downtown not as a "job" but as a place that
needs attention that few can manage. This is simply special and so important to this
diverse and complicated area. Over the years, Mr. Romo and his team have kept the
area looking its best and have done such a good job that the idea that their future is
under discussion is preposterous.
I have known Mr. Romo's work in downtown for over 20 years. His team's work
exemplifies what makes the area great — especially now. Just some of the ways over
the years that Jose and his team have proven to be a valuable asset:
- Immediate cleaning of trash or dealing with loiterers
- Letting other business owners know of the disturbances that affect Downtown
Santa Ana and beyond.
- Serving as de facto security whenever there are problems,
- Serving as the eyes, ears, and brains to anticipate problems before they happen.
As someone who is here every day, this team shows CARE. This cannot be replicated
easily, and it would be a detriment to the downtown to replace this team. Keeping Mr.
Romo's team will keep the good faith of your downtown, which is so desperately needed
these days.
Thank you for your time, and I'd be happy to discuss this more in person.
WIN
Delilah Snell
Alta Baja Market
201 E. 4tn Street, Suite 201
altabajamarket@gmail.com
35
IT 2
-----v-,
MY
'
i-
SERVICES
PROUDLY PROVIDING
CLEAN AND SAFE SERVICES IN DOWNTOWN SANTAANA
EXHIBIT 3
AGREEMENT WITH ROMO ENTERPRISES, INC. FOR
DOWNTOWN SANTA ANA CLEAN & SAFE TEAM
THIS AGREEMENT is made and entered into on this 20th day of January, 2026 by and between
Romo Enterprises Inc. dba DTSA Services, a California Corporation, ("Contractor"), and the City
of Santa Ana, a charter city and municipal corporation organized and existing under the
Constitution and laws of the State of California ("City").
RECITALS
A. On July 14, 2025, the City issued Request for Proposal No. 25-097 ("UP"), by which it
sought qualified contractors to provide special skill and knowledge in the field of -
Downtown Santa Ana Clean & Safe Team that will manage daily operations that include
litter maintenance, special event litter clean- up, cleaning of city -owned infrastructure
(benches, bollards, light poles, etc.), clean alleys, power wash, street closures for city -
sponsored special events, and security guard oversight.
B. Contractor submitted a responsive proposal that was selected by the City. Contractor
represents that it is able and willing to provide the services described in the scope of work
that was included in the RFP.
C. In undertaking the performance of this Agreement, Contractor represents that it is
knowledgeable in its field and that any services performed by Contractor under this
Agreement will be performed in compliance with such standards as may reasonably be
expected from a professional consulting firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the
terms and conditions hereinafter set forth, the parties agree as follows:
1. SCOPE OF SERVICES
Contractor shall perform during the term of this Agreement, the tasks and obligations
including all labor, materials, tools, equipment, and incidental customary work required to fully
and adequately complete the services described and set forth in Scope of Services - Exhibit A,
that was included in the RFP, and incorporated in full, and as more specifically delineated in
Contractor's proposal, which is attached as Exhibit B, attached hereto and incorporated by
reference.
a. Work/Change Orders: During the term of this Agreement, City may provide to
Contractor one or more written work orders, change orders, delivery tickets, or other
instruments, requests or established procedures with Contractor, which shall act to
require Contractor to supply or perform those services. Each request, regardless of
form, shall be deemed a work/change order governed by and subject to the terms and
conditions of this Agreement.
Page 1 of 8
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EXHIBIT 3
2. COMPENSATION
a. City agrees to pay, and Contractor agrees to accept as total payment for its services for
City, the rates and charges identified in Compensation - Exhibit C. The total amount
to be expended during the defined term of this Agreement, including any extension
which may be exercised per Section 3, below, shall not exceed $3,501,682.
b. Payment by City shall be made within forty-five (45) days following receipt of proper
invoice evidencing work performed, subject to City accounting procedures. City and
Contractor agree that all payments due and owing under this Agreement shall be made
through Automated Clearing House (ACH) transfers. Contractor agrees to execute the
City's standard ACH Vendor Payment Authorization and provide required documentation.
Upon verification of the data provided, the City will be authorized to deposit payments
directly into Contractor's account(s) with financial institutions. Payment need not be
made for work which fails to meet the standards of performance set forth in the Recitals
which may reasonably be expected by City.
3. TERM
This Agreement shall commence on March 1, 2026 and shall continue for a one (1) year term
with the option for the City to grant up to two (2) one (1) year extensions, exercisable by a writing by
the City Manager and the City Attorney, unless terminated earlier in accordance with Section 15, below.
4. INDEPENDENT CONTRACTOR
Contractor shall, during the entire term of this Agreement, be construed to be an independent
Contractor and not an employee of the City. This Agreement is not intended nor shall it be construed
to create an employer -employee relationship, a joint venture relationship, or to allow the City to
exercise discretion or control over the professional manner in which Contractor performs the services
which are the subject matter of this Agreement; however, the services to be provided by Contractor
shall be provided in a manner consistent with all applicable standards and regulations governing such
services. Contractor shall pay all salaries and wages, employer's social security taxes, unemployment
insurance and similar taxes relating to employees and shall be responsible for all applicable
withholding taxes.
5. OWNERSHIP OF MATERIALS
This Agreement creates a non-exclusive and perpetual license for City to copy, use,
modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property
embodied in plans, specifications, studies, drawings, estimates, and other documents or works of
authorship fixed in any tangible medium of expression, including but not limited to, physical
drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or
caused to be prepared by Contractor under this Agreement ("Documents & Data"). Contractor
shall require all subcontractors to agree in writing that City is granted a non-exclusive and
perpetual license for any Documents & Data the subcontractor prepares under this Agreement.
Contractor represents and warrants that Contractor has the legal right to license any and all
Documents & Data. Contractor makes no such representation and warranty in regard to
Documents & Data which were provided to Contractor by the City. City shall not be limited in
Page 2 of 8
#2107236v7
EXHIBIT 3
any way in its use of the Documents and Data at any time, provided that any such use not within
the purposes intended by this Agreement shall be at City's sole risk.
6. INSURANCE
Insurance requirements are attached hereto as Exhibit D.
7. INDEMNIFICATION
Contractor agrees to defend, and shall indemnify and hold harmless the City, its officers,
agents, employees, contractors, special counsel, and representatives from liability: (1) for personal
injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for
personal injury, including death, and claims for property damage, which may arise from the
negligent operations of the Contractor, its subcontractors, agents, employees, or other persons
acting on its behalf which relates to the services described in section 1 of this Agreement; and (2)
from any claim that personal injury, damages, just compensation, restitution, judicial or equitable
relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and
hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial
or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in
this Section or by reason of the terms of, or effects, arising from this Agreement. The Contractor
further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including
fees and costs for special counsel to be selected by the City, regarding any action by a third party
challenging the validity of this Agreement, or asserting that personal injury, damages, just
compensation, restitution, judicial or equitable relief due to personal or property rights arises by
reason of the terms of, or effects arising from this Agreement. City may make all reasonable
decisions with respect to its representation in any legal proceeding. Notwithstanding the foregoing,
to the extent Contractor's services are subject to Civil Code Section 2782.8, the above indemnity
shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of,
pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor.
8. INTELLECTUAL PROPERTY INDEMNIFICATION
Contractor shall defend and indemnify the City, its officers, agents, representatives, and
employees against any and all liability, including costs, for infringement of any United States'
letters patent, trademark, or copyright infringement, including costs, contained in the work product
or documents provided by Contractor to the City pursuant to this Agreement.
9. RECORDS
Contractor shall keep records and invoices in connection with the work to be performed
under this Agreement. Contractor shall maintain complete and accurate records with respect to
the costs incurred under this Agreement and any services, expenditures, and disbursements
charged to the City for a minimum period of three (3) years, or for any longer period required by
law, from the date of final payment to Contractor under this Agreement. All such records and
invoices shall be clearly identifiable. Contractor shall allow a representative of the City to
examine, audit, and make transcripts or copies of such records and any other documents created
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EXHIBIT 3
pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all
work, data, documents, proceedings, and activities related to this Agreement for a period of three
(3) years from the date of final payment to Contractor under this Agreement.
10. CONFIDENTIALITY
If Contractor receives from the City information which due to the nature of such
information is reasonably understood to be confidential and/or proprietary, Contractor agrees that
it shall not use or disclose such information except in the performance of this Agreement, and
further agrees to exercise the same degree of care it uses to protect its own information of like
importance, but in no event less than reasonable care. "Confidential Information" shall include all
nonpublic information. Confidential information includes not only written information, but also
information transferred orally, visually, electronically, or by other means. Confidential
information disclosed to either party by any subsidiary and/or agent of the other party is covered
by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any
information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the
Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor
without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e)
is independently developed by the Contractor without reference to information disclosed by the
City.
11. CONFLICT OF INTEREST CLAUSE
a. Contractor covenants that it presently has no interests and shall not have interests, direct
or indirect, which would conflict in any manner with performance of services specified
under this Agreement.
b. No immediate family members of either the Mayor, City Council Member, or any
appointed City Official, including appointed board and commission members, as
defined under the City's Municipal Code, whose position with the City shall award or
influence the award of this Agreement, or any competing contract or amendment
thereof, shall be employed in any capacity by the Contractor or have any other direct
or indirect financial benefit or interest in this Agreement.
c. The section also prohibits the awarding of any agreement, contract, grant, or any
amendment to those awards, to any former full-time employee for one-year from date
of employee separation except for any Ca1PERS retiree as authorized by City Council
resolution
d. The Contractor must comply with all conflict of interest laws, ordinances, and
regulations now in effect or hereafter to be enacted during the term of this Agreement.
The Contractor warrants that it is not now aware of any facts which conflict with the
prohibitions defined above. If the Contractor hereafter becomes aware of any facts that
might reasonably be expected to create a conflict of interest, it must immediately make
full written disclosure of such facts to the City. Full written disclosure must include,
but is not limited to, identification of all persons implicated and a complete description
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#2107236v7
EXHIBIT 3
of all relevant circumstances. Failure to comply with the provisions of this paragraph
will be a material breach of this Agreement.
e. Contractor covenants that none of its directors, officers, employees, or agents shall
participate in selecting or administrating any subcontract supported (in whole or in part)
by City funds stemming from the Agreement where the awarding of the subcontract
has any direct or indirect financial benefit or interest to any individual, as defined in
subsections (b) and (c) above.
12. NON-DISCRIMINATION
Contractor shall not discriminate because of race, color, creed, religion, sex, marital status,
sexual orientation, gender identity, gender expression, gender, medical conditions, genetic
information, or military and veteran status, age, national origin, ancestry, or disability, as defined
and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization,
promotion, termination or other employment related activities or any services provided under this
Agreement. Contractor affirms that it is an equal opportunity employer and shall comply with all
applicable federal, state and local laws and regulations.
13. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and
Contractor, and supersedes any and all other agreements, oral or written, between the parties. In
the event of a conflict between the terms of this Agreement and any attachments hereto, the terms
of this Agreement shall prevail. This Agreement may not be modified except by written instrument
signed by the City and by an authorized representative of Contractor. The parties agree that any
terms or conditions of any purchase order or other instrument that are inconsistent with, or in
addition to, the terms and conditions hereof, shall not bind or obligate Contractor or the City. Each
party to this Agreement acknowledges that no representations, inducements, promises or
agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any
party, which is not embodied herein.
14. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Contractor,
Contractor may not assign, transfer, delegate, or subcontract any interest herein without the prior
written consent of the City and any such assignment, transfer, delegation or subcontract without
the City's prior written consent shall be considered null and void. Nothing in this Agreement shall
be construed to limit the City's ability to have any of the services which are the subject to this
Agreement performed by City personnel or by other Contractors retained by City.
15. TERMINATION
This Agreement may be terminated by the City upon thirty (30) days written notice of
termination. In such event, Contractor shall be entitled to receive and the City shall pay Contractor
compensation for all services performed by Contractor prior to receipt of such notice of
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EXHIBIT 3
termination, subject to the following conditions:
a. As a condition of such payment, the Executive Director may require Contractor to
deliver to the City all work product(s) completed as of such date, and in such case
such work product shall be the property of the City unless prohibited by law, and
Contractor consents to the City's use thereof for such purposes as the City deems
appropriate.
b. Payment need not be made for work which fails to meet the standard of
performance specified in the Recitals of this Agreement.
16. WAIVER
No waiver of breach, failure of any condition, or any right or remedy contained in or
granted by the provisions of this Agreement shall be effective unless it is in writing and signed by
the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or
remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not
similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies.
17. JURISDICTION - VENUE
This Agreement has been executed and delivered in the State of California and the validity,
interpretation, performance, and enforcement of any of the clauses of this Agreement shall be
determined and governed by the laws of the State of California. Both parties further agree that
Orange County, California, shall be the venue for any action or proceeding that may be brought or
arise out of, in connection with or by reason of this Agreement.
18. PROFESSIONAL LICENSES
Contractor shall, throughout the term of this Agreement, maintain all necessary licenses,
permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder
and required by the laws and regulations of the United States, the State of California, the City of
Santa Ana and all other governmental agencies. Contractor shall notify the City immediately and
in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and
exemptions. Said inability shall be cause for termination of this Agreement.
19. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this Agreement
shall be in writing and shall be deemed to be properly given if delivered in person or mailed by
first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in
the manner provided in this Section, to the following persons:
To City:
City Clerk
City of Santa Ana
20 Civic Center Plaza (M-30)
Page 6 of 8
#2107236v7
EXHIBIT 3
•
Santa Ana, CA 92702-1988
Fax: 714- 647-6956
With courtesy copies to:
Executive Director, Community Development Agency
City of Santa Ana
20 Civic Center Plaza (M-25)
P.O. Box 1988
Santa Ana, California 92702
To Contractor:
Jose Romo
General Manager
Romo Enterprises Inc. (DBA DTSA Services)
201 E. 4ch Street
Santa Ana, CA, 92701
A party may change its address by giving notice in writing to the other party. Thereafter,
any communication shall be addressed and transmitted to the new address. If sent by mail,
communication shall be effective or deemed to have been given three (3) days after it has been
deposited in the United States mail, duly registered or certified, with postage prepaid, and
addressed as set forth above. If sent by fax, communication shall be effective or deemed to have
been given twenty-four (24) hours after the time set forth on the transmission report issued by the
transmitting facsimile machine, addressed as set forth above. For purposes of calculating these
time frames, weekends, federal, state, County or City holidays shall be excluded.
20. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature herein below has the
power, authority and right to bind their respective parties to each of the terms of
this Agreement, and shall indemnify City fully, including reasonable costs and
attorney's fees, for any injuries or damages to City in the event that such authority
or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully
set forth in the body of this Agreement.
[signatures on following page]
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EXHIBIT 3
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first
above written.
ATTEST:
Jennifer L. Hall
City Clerk
APPROVED AS TO FORM:
SONIA R. CARVALHO
City Attorney
CITY OF SANTA ANA
Alvaro Nunez
City Manager
CONTRACTOR:
l
By:
Andrea Garcia -Miller Jose Romo
Senior Assistant City Attorney
RECOMMENDED FOR APPROVAL:
Michael L. Garcia
Executive Director
Community Development Agency
General Manager of Romo Enterprises Inc.
(DBA DTSA Services)
Page S of S
#2107236v5
EXHIBIT 3
EXHIBIT A
SCOPE OF SERVICES
#2107236v7
(9)
CITY OF SANTA ANA
EXHIBIT I
SCOPE OF SERVICES
Downtown Santa Ana Clean &Safe Team
EXHIBIT 3
Santa Ana is downtown for the world-famous Orange County, California. It is the County Seat, the
second -most populous city in Orange County, and is home to a vibrant evening scene and arts
community. Furthermore, Downtown Santa Ana (DTSA) is known as a foodie destination as well as a
retail hub. There are over 700 businesses and more than 3,000 residents in DTSA. Below is a map of
the Downtown area. The City is seeking competitive proposals and is open to negotiations.
CivIC CENTER DR W � �
wBTR ST w �p�E
L CO
civic w4�
z
1 ❑❑❑
L — 1 L -------------------W-SANTAANA BLUD.---..--.-------.. ESANTAANABLVD EsrR STD
❑ W 5TH $T r E 5TH ST E sTx sT
Fld
ri
uFiF
r ipF F 1.
W SANTAANABLVD W4TH 3T L4TH ST
'F ❑ ❑ ❑� E
Da � ❑ 0 ❑m W 3RD ST W 3R0 ST - -E-IRD
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W 1ST ST ..................... ......................
y E 13T ST
Scope of Services At -a -Glance
1. Staffing
2. Security Guard Oversight
3. Litter/Maintenance
4. Clean Alleys
5. Clean & Empty Trash Cans
6. Clean Outdoor Benches, Bollards, & Light Poles
7. Clean Parklets
8. Special Events: Litter Clean-Up/Maintenance
9. Special Events: Street Closures
10. Power Wash Services
11. Equipment, Supplies & Facilities
Contractor shall perform the services as set forth below.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 15
EXHIBIT 3
CITY OF SANTA ANA
1. Staffing
a. Staffing should be experienced in the cleaning/maintenance industry with proper uniforms
and equipment to execute the service well with experience working in downtown areas
and government.
b. Clean & Safe Team staff must be readily available during business hours within 5-10
minutes, upon service calls from merchants, visitors, residents, and staff.
c. Supervisor must be onsite and respond in person within five (5) minutes to any calls for
service by the City, during business hours.
d. Supervisor must attend weekly meetings at City Hall or other designated locations.
e. Supervisor must be involved in the planning stages of all events taking place in DTSA and
provide logistics support.
f. Sufficient staff levels should be made available on a daily basis.
g. A supervisor must be available during normal business hours between 8 A.M. — 5 P.M.
(Monday — Saturday) and every holiday except for Thanksgiving and Christmas and must
be accessible after hours in case of an emergency or urgent situation. Supervisor must
also be available during special events (off hours) to ensure proper supervision,
productivity, and to maintain quality of service. Special events typically occur on weekends
and/or evening hours.
The Clean Team will observe the following holidays: Thanksgiving Day,
Christmas Day, New Year's Day.
h. From time to time, staff should be available as needed during normal business hours and
after hours to distribute flyers in DTSA on behalf of the City for programs, events, etc.
i. Staffing schedules may vary based on City needs and/or special events, but in general
should be available before most businesses open in order to clean DTSA as early as
possible. The schedule below has historically been successful, but can be modified upon
mutual agreement based on service needs during the term of the contract:
i. Litter Team:
ii. Power Washing Team:
2. Security Guard Oversight
Monday — Sunday 7:00 AM — 9:00 PM
Monday — Sunday 4:00 AM — 10:00 PM
a. Contractor must have experience supervising a security guard team.
b. Will assist in coordinating, securing, and compensating additional or on -call security
guards for special events or emergencies or as needed with approval by the City.
c. The selected contractor for the DTSA Clean & Safe Team will be solely responsible for
procuring, hiring, compensating and overseeing the security guard company for the
duration of the contract. The agreement will be augmented to cover the cost of security
guard services.
d. Subcontracting for security guard services is acceptable. Contractor shall require and
verify that all subcontractors maintain insurance meeting all the requirements stated
herein within the Agreement with DTSA Services for Downtown Santa Ana Clean & Safe
Team, and Contractor shall ensure that the City is a named additional insured on
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 16
EXHIBIT 3
CITY OF SANTA ANA
insurance policies required from subcontractors.
e. Security Guard services in DTSA consist of guard services seven (7) days per week, one
(1) security guard per shift, based on the schedule outlined below (subject to change
based on need and/or special events):
i. Monday -Wednesday 9:00 AM-10:00 PM
ii. Thursday 9:00 AM-10:00 PM
iii. Friday 9:00 AM-12:00 AM (midnight)
iv. Saturday 9:00 AM-12:00 AM
v. Sunday 10:00 AM-10:00 PM
3. Litter/Maintenance
a. "Litter" is defined as, but is not limited to:
i. Boxes;
ii. Cans;
iii. Papers
iv. Containers marked "trash" (or are obviously trash);
V. Unwanted or useless materials, or rejected matter.
b. "Waste" includes, but is not limited to:
i.
Gum;
ii.
Food remains;
iii.
Sewage
iv.
Excrement;
V.
Grease;
vi.
Dust;
vii.
Dirt;
viii.
Decals
ix.
Liquid or dried matter; and
X.
Oily or sticky substances
c. Remove litter from all outside surfaces including, but not limited to, sidewalks, curbs, and
tree grates. All litter from such surfaces shall be removed from the area and emptied into
a designated trash dumpster or receptacle in such a manner as to prevent the adjacent
area from becoming littered by such trash.
d. Waste shall be removed from all outside surfaces including, but not limited to, sidewalks,
curbs, tree grates, and trash receptacles. All waste from such surfaces shall be removed
from the area and emptied into a designated trash dumpster or receptacle in such a
manner as to prevent the adjacent area from becoming soiled by such waste. Waste
removal shall be accomplished by the complete and thorough removal of said
substances from the area —not by moving it from one surface to another or covering said
substances with sand or similar materials.
4. Clean Alleys
a. Alleys shall be clear of trash, waste, shopping carts, pallets, leaves, and excrement.
Shopping carts shall be picked up and taken to shopping center parking lot. Boxes shall
be flattened and placed securely in trash container in such a manner as to not protrude
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 17
(9)
EXHIBIT 3
CITY OF SANTA ANA
excessively. Excrement shall be picked up and disposed of properly, and area washed
down with proper germicidal solution.
b. Downtown Alley Locations:
i. 100 East Fourth Street (south alley)
ii. 200 East Fourth Street (south alley)
iii. 300 East Fourth Street (north and south alley)
iv. 100 West Fourth Street (south alley)
V. 200 West Fourth Street (south alley)
vi. 300 West Fourth Street (south alley)
vii. 400 West Fourth Street (south alley)
5. Clean & Empty Trash Cans
a. All 90+ trash containers within the downtown business district shall be emptied and
cleaned at least five (5) times per day, every day. Trash including, but not limited to,
boxes, cans, papers, and other containers marked "trash" (or clearly trash items) shall be
removed, along with the liner. All trash from such garbage receptacles shall be removed
from the downtown district and emptied into a designated trash dumpster or receptacle in
such a manner as to prevent the adjacent area from becoming littered by such trash.
b. Any trash containers that may become filled prior to the scheduled routing cleaning,
particularity between the hours of 11:00 AM and 4:00 PM daily, shall be emptied as
needed. Trash containers should never have accumulated trash or waste above the level
of the container. Whether full or not, container shall be emptied and cleaned if it is omitting
a foul, rancid, or putrid odor or showing signs of insect or rodent infestation.
c. Insert new liners into trash containers, securing said liners in such a manner as to present
a neat uniform appearance and replacing container lids in their correct position.
d. Remove all waste including, but not limited to, gum, food remains, sewage, excrement,
grease, dust, dirt, decals, liquids, dried matter, oily or sticky substances, etc. from the
surface of trash containers using a clean cloth or rag, and germicide detergent solution.
Cleaning shall be accomplished by the complete and thorough removal of said
substances from the area —not by moving it from one surface to another or covering said
substances with sand or similar materials. This includes, but is not limited to, the cleaning
of the immediate area surrounding the trash containers.
6. Clean Outdoor Benches, Bollards, & Light Poles
All benches, bollards and light poles within the area shall be cleaned on a regular basis
using clean cloths and a detergent solution. Remove all waste including, but not limited
to, gum, food remains, excrement, grease, dust, dirt, litter, liquids, dried matter, decals,
sticky substances, etc. leaving object in working condition. The immediate area
surrounding the object shall be cleaned in the same manner.
7. Clean Parklets
a. Pick-up litter and waste seven (7) days per week on an average of 40 hours per week.
b. Litter and waste shall be removed from all outside surfaces including, but not limited to,
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 18
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EXHIBIT 3
CITY OF SANTA ANA
sidewalks, curbs, and store entries. All litter from such surfaces shall be removed from the
area and emptied into a designated trash dumpster or receptacle in such a manner as to
prevent the adjacent area from becoming littered by such trash. Wipe down parklet
structure on a daily basis.
c. Conduct light power washing of the parklets on an as needed basis. "Light Power wash"
is defined as the simultaneous mechanical removal of materials or pollutants from the
surface for the pavement, through application of water under pressure with elevated
temperatures used in the cleaning process and collection of waste and water (light
pressure, only to be done in spots or areas of need, conducted minimally).
d. Process used shall leave the area clean and free from stains and of all loose, embedded
materials including chewing gum. The cleaning process must not damage the concrete
surfaces or the brick paver surface. All gum must be removed from the paver, concrete
and other sidewalk surfaces.
e. Parklets Locations:
i. Bird & Barrel at 305 E. 4th Street Suite 105 — Parklet with shade sail; 609 square feet
ii. Frida Cinema at 305 E. 4th Street Suite 100 — Parklet with shade sail
iii. 4th Street Market at 201 E. 4th Street — Parklet with shade sail
iv. Chapter One at 227 N Broadway — Parklet with shade sail
v. Las Cazuelas at 312 N. Bush Street — 420 square feet
vi. Festival Hall at 220 E. 3rd Street — 320 square feet
vii. El Indio at 309 W. 3rd Street — 240 square feet
f. For invoicing purposes, a "Clean Parklets" Section may be added under Litter Pick -Up &
Maintenance.
8. Special Events: Litter Clean-Up/Maintenance
a. Clean & Safe Team will provide litter clean-up/maintenance services for designated
special events that are approved by the City.
i. DTSA Services shall provide litter clean-up and street closure services for up to
five (5) City -approved events annually, as designated by the Project Manager.
b. Provide litter clean-up for on -call situations after special events that do not provide
adequate clean-up, must be approved by the City.
9. Special Events: Street Closures
a. Provide street closure services with approved Traffic Control Plans as approved by Public
Works Agency for special events approved or co -sponsored by the City. The City owns
various street closure equipment and signs which may be available for Contractor's use
upon coordination.
i. DTSA Services shall provide litter clean-up and street closure services for up to
five (5) City -approved events annually, as designated by the Project Manager.
b. Set up water -filled k-rails, barricades, traffic cones, traffic signs, A -frames, and ensure
safe street closures.
c. Remove street closure equipment, track inventory, and properly store equipment in
storage areas.
d. Contractor must be capable of creating Traffic Control Plans to be reviewed and stamped
by a traffic control engineer for any street closure needed in DTSA.
e. Contractor must have experience to perform street closure services.
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 19
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EXHIBIT 3
CITY OF SANTA ANA
f. Special event street closures often occur during the early part of the morning and late at
night, sometimes between 4:00 AM or 5:00 AM and removal of equipment at 11:00 PM to
2:00 AM. Noise levels must be maintained to a minimum after 10:00 PM.
10. Power Wash Services
a. "Power wash" is defined as the simultaneous mechanical removal of materials or
pollutants from the surface for the pavement, through application of water under pressure
with elevated temperatures used in the cleaning process and collection of waste and
water.
b. Process used shall leave the area clean and free from stains and of all loose, embedded
materials including chewing gum. The cleaning process must not damage the concrete
surfaces or the brick paver surface. All gum must be removed from pavers, concrete, and
other sidewalk surfaces.
c. Sidewalks: All gum, dirt, grime, oil, stains and other fluids shall be removed from the
sidewalls by using power washing equipment.
d. Power wash alleys: Alleys are to be cleaned of a debris, bum, dirt, grime, oil, stains and
other fluids.
e. Subcontracting for power washing services is acceptable. Contractor shall require and
verify that all subcontractors maintain insurance meeting all the requirements stated
herein within the Agreement with DTSA Services for Downtown Santa Ana Clean & Safe
Team, and Contractor shall ensure that the City is a named additional insured on
insurance policies required from subcontractors.
f. Contractor may use water from City -owned facilities within Downtown Santa Ana for the
purpose of cleaning or traffic control equipment
g. The following are alley locations within the Downtown:
• 100 East Fourth Street (south alley)
• 200 East Fourth Street (south alley)
• 300 East Fourth Street (north and south alley)
• 100 West Fourth Street (south alley)
• 200 West Fourth Street (south alley)
• 300 West Fourth Street (south alley)
. 400 West Fourth Street (south alley)
• 2nd Street Promenade; refer to yellow highlight
,A. 19
A l
H 1111:
below:
RFP No. 25-097
Downtown Santa Ana Clean & Safe Team
20
(9)
EXHIBIT 3
CITY OF SANTA ANA
11. Equipment, Supplies & Facilities
a. Contractor must have the following at minimum:
i. Two (2) 4-cubic yard waste containers; and
ii. One (1) 4-cubic yard recycle container.
Note: All three (3) 4-cubic yard containers must be kept in a safe and enclosed location in
Downtown Santa Ana.
b. Contractor may purchase equipment and supplies such as:
• Street closure equipment
• Supplies
• Materials
• Signs
• Pedestrian control equipment
• Trash cans
• Contractor may list additional equipment and supplies in proposal
c. Trash must be serviced daily by Republic Services (City's contracted trash hauler) and at
Contractor's expense. The City's trash dumpster shall not be used.
d. Contractor must have at least one truck available every day from 7:00 AM to 9:00 PM for
staff use to transport bags full of trash to waste containers.
e. Contractor must have a storage space in DTSA to store cleaning equipment and supplies
(leased space is appropriate). Storage space must be secured and maintained at
Contractor's sole expense
RFP No. 25-097 Downtown Santa Ana Clean & Safe Team 21
EXHIBIT 3
EXHIBIT B
PROPOSED WORK PLAN
#2107236v7
PROPOSED WORK PLAN EXHIBIT
DTSA Services has read and reviewed the Scope of Services in the Request for Proposals No. 25-097 for
the Downtown Santa Ana Clean & Safe Team. We are fully prepared and capable of delivering all
requested services.
Anticipated Approach
DTSA Services is ready to begin providing Clean & Safe services on or about March 1, 2026. The following
outlines the deliverables and the implementation plan.
Description of Deliverables and Implementation Plan
1. Staffing
DTSA Services will deploy a team of experienced personnel, many of whom are proud local residents. This
team, equipped with proper uniforms, equipment, and supplies, will ensure the cleanliness and safety of
Downtown Santa Ana. Sufficient staff levels will work daily from 7:00 AM to 9:00 PM and will respond to
any calls for service within 5-10 minutes.
The DTSA Services manager will be on -site full-time from 8:00 AM to 5:00 PM, Monday through Saturday,
and will respond in person within five minutes to any calls for service. This immediate response ensures
prompt issue resolution and provides a visible, reliable presence. The manager will also be accessible
after hours in case of emergency or urgent matters.
The DTSA Services manager will:
• Participate in the planning stages of all Downtown Santa Ana events and provide logistical support.
• Attend all required meetings at City Hall or other designated locations.
The manager is based in a leased Downtown Santa Ana office and supervises the team daily. He is also
present during all downtown events and personally oversees cleanup and street closure operations.
DTSA Services staff will always be ready to distribute flyers promoting the City of Santa Ana's programs,
events, and initiatives.
2. Security Guard Oversight
The DTSA manager brings extensive experience in supervising the Downtown Santa Ana security team.
DTSA Services will be responsible for procuring, hiring, compensating, and overseeing a security guard
company for the duration of the contract. The security guard schedule will follow the hours and staffing
levels outlined in the Scope of Services.
DTSA Services will provide the following security oversight services:
• Develop and adjust security guard schedules as needed.
• Assign patrol zones.
• Meet with security guards daily and brief them on the previous day's developments.
• Provide instructions for follow-up actions.
• Identify priority areas requiring attention.
• Walk the district daily to monitor performance.
• Review and follow up on daily reports.
• Serve as the ongoing point of contact for merchants requesting security services.
• Communicate directly with businesses, residents, event organizers, and other DTSA members on
security needs.
• Coordinate with Downtown Santa Ana police officers on any incidents. The team will follow a strict
protocol, including immediate reporting to the police and thorough documentation for future
reference.
•.
• Share community feedback regarding security guard performance with the City ProjeErgner3The
team will actively seek, consider, and incorporate community input to continuously improve services.
• Maintain effective relationships with all security personnel. The team will foster a positive working
environment through regular team meetings, open communication channels, and recognition of
individual contributions.
• Act as an intermediary between the Downtown Santa Ana community and the contracted security
guard company.
• Ensure continuous communication between security guards and DTSA SAPD officers.
• Coordinate, secure, and compensate additional or on -call security guards for special events or
emergencies, with prior approval by the City.
3. Litter Maintenance
DTSA Services divides Downtown Santa Ana into the following three zones:
• 4th Street and Alleys.
• 1st Street to 3rd Street.
• North of 4th Street to Santa Ana Blvd.
DTSA Services team members provide daily coverage in two shifts.
• Shift 1: 7:00 AM to 4:00 PM.
• Shift 2: 4:00 PM to 9:00 PM.
• The holidays observed are: Thanksgiving Day, Christmas Day, and New Year's Day.
Each team member is assigned to a specific area and is responsible for removing trash, boxes, cans,
papers, food waste, and excrement from sidewalks, curbs, and tree grates. All litter and waste will be
removed from the area and taken to the contractor's waste containers.
• Cleaning is conducted daily from 7:00 AM to 9:00 PM.
• The first shift cleans assigned areas three times daily; the second shift cleans assigned areas twice
daily.
DTSA Services is committed to environmental responsibility. We will exclusively use environmentally safe
and eco-friendly cleaning products during all cleaning activities. This commitment ensures that our
services not only maintain cleanliness but also contribute to the preservation of our environment.
4. Clean Alleys
DTSA Services assigns a dedicated litter maintenance team member to clean all alleys within the
Downtown Santa Ana district. Each alley will be thoroughly serviced at least three times per day, with
additional cleanings conducted as needed based on activity levels or conditions. Cleaning duties
include the removal of trash, waste, shopping carts, pallets, leaves, and excrement to ensure that all
alleys remain safe, clean, and accessible. DTSA Services is committed to maintaining a high standard of
cleanliness and will monitor alley conditions regularly to respond proactively to any sanitation needs. All
alleys identified in the Scope of Services will be cleaned daily.
5. Clean and Empty Trash Cans
Litter maintenance team members will deliver comprehensive daily trash can maintenance by emptying
City -owned trash cans, sanitizing lids, and removing all garbage, waste, and liners. Each trash can will be
cleaned at least five times daily. Fresh liners will be inserted into each container after emptying. All trash
containers will be thoroughly cleaned using a germicidal detergent solution and a clean cloth or rag.
Under no circumstances will containers be allowed to overflow. Regardless of volume, any container
emitting foul odors or showing signs of pest infestation will be immediately emptied and cleaned.
Collected trash and waste will be transported and disposed of in the contractors' waste containers.
6. Clean Outdoor Benches, Bollards, and Light Poles
Benches, bollards, and light poles will be cleaned daily by the litter maintenance team members during
their routes. DTSA team members will remove all waste, food remains, excrement, posters, flyers, and
other debris. The immediate area surrounding the object will be cleaned in the same manner.
07
EXHIBIT 3
7. Clean Parklets
A DTSA Services team member will be assigned to clean all parklets indicated in the scope of services
starting at 7:00 AM daily. Responsibilities include litter and waste removal, as well as wiping down the
parklet structures. Light power washing will be performed on an as -needed basis by the DTSA Services
manager.
8. Special Events: Litter Clean-Up/Maintenance
DTSA Services will provide litter clean-up services during and after special events. In coordination with
the City of Santa Ana and event producers, we will conduct an assessment of the type, size, and
expected attendance of the event to determine staffing needs. Our manager will assign a minimum of
two team members per event block. DTSA Services will provide litter clean-up and maintenance for up
to five City -approved events annually designated by the project manager. On -call clean-up, subject to
City approval, shall be provided following special events that do not provide adequate clean-up.
9. Special Events: Street Closures
DTSA Services will implement all street closures using City -approved Traffic Control Plans. When
requested, we will develop and submit new plans for review and approval by the City's Traffic Engineer
to ensure full compliance with local and state regulations. Our team has extensive experience both
designing traffic control plans and executing safe, large-scale street closures for public events.
The DTSA Services Manager will coordinate directly with event organizers at least three months in
advance to provide logistical support and review the proposed layout. Coordination will also include a
meeting with the City's Parking Meter Supervisor to confirm required No Parking signage. DTSA
Services will provide complete street closure services for up to five City -approved events annually
designated by the project manager.
Our responsibilities will include the full setup and safe installation of traffic control infrastructure,
including:
• Water -filled K-rails
• Pedestrian steel barricades
• Street closure signs
• Traffic cones
• A -frames
• Regulatory and directional signage
Streets will be fully closed and secured by 6:00 AM on the day of each event. All equipment will be
installed with safety and visibility as top priorities to ensure the protection of event attendees, staff, and
the general public. Street closure removal will begin after all vendors have exited the area, typically
between midnight and 2:00 AM. DTSA Services will promptly remove, inventory, and return all
equipment to the designated storage area in an organized and secure manner. Our crew will operate
with professionalism and discretion, keeping noise levels minimal, particularly after 10:00 PM. The City of
Santa Ana will provide water access at designated locations to support event -related needs.
10. Power Wash Services
DTSA Services will provide power washing in Downtown Santa Ana seven days a week, Monday through
Sunday, from 4:00 AM to 10:00 AM, following a designated schedule and route, as well as on an as -
needed basis. This service will include all sidewalks, alleys, and the 2nd Street Promenade within the
defined scope of services area map. All service areas will be power washed at least once monthly, with
additional service provided based on operational needs or special requests. Power washing in
residential zones will begin at 8:00 AM. The cleaning process will target and remove embedded
materials such as chewing gum, oil, grime, dirt, and other surface contaminants. All work will be
performed in accordance with current industry standards.
The City will provide access to water at designated locations throughout Downtown Santa Ana. DTSA
Services reserves the right to subcontract power washing operations if needed.
08
11. Equipment, Supplies & Facilities EXHIBIT 3
DTSA Services currently maintains the following equipment:
• Two 4-cubic-yard waste containers
• One 4-cubic-yard recycling container
The above containers are presently kept in a clean, safe, and enclosed leased space location at 201 E.
4th Street in Downtown Santa Ana.
b. DTSA Services recommends that the City of Santa Ana allocate additional funds under the service
agreement to support the purchase of essential equipment needed to maintain high -quality service in
the Downtown area.
• Replacement of 36 Trash Can Containers - estimated at $58,000.00
Most of the Downtown Santa Ana trash can containers are 30+ years old. The proposed 36 new trash
containers will replace the existing old ones. The new trash can containers have a side door for easier
access, and the lid is bolted to the container. The new trash cans will eliminate the current need to
replace chains, cables, and padlocks that secure the lids, which are regularly vandalized. The
investment to update trash cans will improve sanitation, modernize the streetscape, and enhance the
area's attractiveness for residents, businesses, and visitors for at least 20 years. See Exhibit C, map of
the existing locations of the old trash can containers recommended for replacement.
Replacing Downtown Santa Ana's outdated trash receptacles is a practical and highly visible
improvement with long-term community benefit. It will help public cleanliness, beautify our public
realm, and reinforce the City's commitment to a safe, clean, and vibrant downtown.
• Replacement of 24 Water Wall Barriers (K-rails) - estimated at $10,500.00
We recommend that the City of Santa Ana invest in replacing the aging K-rails currently used to restrict
vehicular access and safeguard attendees during community events in Downtown Santa Ana. These
barriers are critical to public safety and the smooth operation of city -run and permitted events. Updating
the K-rails will improve safety performance and enhance the overall presentation and professionalism of
Downtown events.
During the pandemic, the existing K-rails remained outdoors for an extended period, resulting in
widespread wear and tear. Several units were vandalized, and some are now unfit for continued use.
Downtown Santa Ana hosts a diverse calendar of public events throughout the year, including Artwalk,
cultural celebrations, festivals, and open-air markets. Replacing the damaged K-rails represents a practical
infrastructure investment with both functional and aesthetic benefits that support the City's ongoing
commitment to a clean, safe, and welcoming public realm.
• Replacement of Electric Utility Vehicle - estimated at $30,000.00
The Downtown Santa Ana 2002 GEM electric utility vehicle has experienced multiple mechanical failures
over the past year and is currently undergoing repairs at the City Yard. Due to its age and condition,
additional maintenance issues are anticipated in the near future.
Replacing the vehicle is a practical and forward -looking investment. A new electric utility vehicle would
provide reliable, daily service to the Downtown area and support the continued delivery of Clean & Safe
operations for many years to come.
c. DTSA Services waste containers are serviced daily by Republic (City's contracted trash hauler) at our
expense. DTSA Services does not use the City's trash dumpster.
d. DTSA Services has a truck available daily from 7:00 AM to 9:00 PM for transporting bags full of trash to
waste containers.
e. DTSA Services currently leases a conveniently located, clean, enclosed, and secure storage space in
Downtown Santa Ana to store cleaning equipment and supplies. Additionally, DTSA Services provides an
exclusive rest area with dedicated restrooms for team members.
G
EXHIBIT 3
RECOMMENDED OPTIONAL SERVICES
DTSA Services recommends the following new service for the benefit of the Downtown Santa Ana
community.
Dog Waste Bags and Dispensers at $26,400.00 per year
Downtown Santa Ana is home to a growing number of residents, including many dog owners, as well as
frequent visitors who bring their pets. DTSA Services recommends that the City of Santa Ana invest in
the purchase and installation of dog waste bag dispensers throughout the Downtown area.
While many pet owners act responsibly, the lack of readily available waste disposal supplies has
contributed to an increase in pet waste in public areas —particularly on sidewalks, tree grates, and
alleys. Installing dog waste bag dispensers in Downtown Santa Ana is a practical investment in public
cleanliness, environmental health, and community livability.
DTSA Services will provide up to twelve (12) dog waste bag dispensers to be installed by the City. See
Exhibit D, map of Proposed Locations. DTSA Services will supply up to 150 rolls per month, with 200
bags per roll, to ensure dispensers remain stocked.
The DTSA Services team will maintain the dispensers, keeping them clean and replenished. In the
event of damage or theft, DTSA Services will provide one replacement per quarter at no cost. Any
additional dispenser replacements will be available at a rate of $150 per dispenser. The City will be
responsible for providing and installing any necessary signage. See Exhibit E, signage used in the City
of Santa Ana parks.
Litter Maintenance for the Santa Ana Skate Spot
We are excited to see a new skate park coming to Downtown Santa Ana —an energetic and inclusive
space that will bring the community together and celebrate youth culture. The Santa Ana Skate Spot is
currently under construction and expected to open in the coming weeks. DTSA Services will include
litter maintenance for the skate park as part of our expanded service offering.
Minor Repairs of the DTSA Parklets
DTSA Services offers to conduct minor repairs of the parklets. Our manager will report to the City
Project Manager any significant repairs that are needed.
Additional Notes:
DTSA Services has the full-time staffing capacity to meet all outlined service needs. We can scale
staffing levels appropriately to accommodate the evolving demands of Downtown Santa Ana.
DTSA Services proudly supports the right of its employees to unionize.
10
EXHIBIT 3
EXHIBIT C
COMPENSATION
#2107236v7
Exhibit C - Budget
Downtown Clean & Safe
3 Year Term 2026-2029
EXHIBIT 3
Contract
Fiscal Year
Term
# of Months
Starting Amount
5% CPI
10% Contingency
Annual Total w CPI &
Monthly Total & Months in
Year
Contingency
Fiscal Year
FY 25-26
March 2026 - June 2026
4
$
1,009,785
$
$
100,979
$
1,110,764
$
370,255
Year 1
FY 26-27
July 2026 - Feb 2027
8
$
1,009,785
$
$
100,979
$
1,110,764
$
740,509
FY 26-27
March 2027 - June 2027
4
$
1,009,785
$
50,489
$
106,027
$
1,166,301
$
388,767
Year 2
FY 27-28
July 2027 - Feb 2028
8
$
1,009,785
$
50,489
$
106,027
$
1,166,301
$
777,534
FY 27-28
March 2028 - June 2028
4
$
1,060,274
$
53,014
$
111,329
$
1,224,617
$
408,206
Year 3
FY 28-29
July 2028 - Feb 2029
8
$
1,060,274
$
53,014
$
111,329
$
1,224,617
$
816,411
Totals
36
$
3,079,844
$
103,503
$
318,335
$
3,501,682
$
3,501,682
EXHIBIT 3
EXHIBIT D
INSURANCE REQUIREMENTS
#2107236v7
EXHIBIT 3
EXHIBIT D
Insurance Requirements
Contractor shall procure and maintain for the duration of the agreement, the following insurance
coverages:
MINIMUM SCOPE AND LIMIT OF INSURANCE
Contractor shall maintain limits of insurance coverage in the following minimum amounts and shall
be at least as broad as:
Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering
CGL on an "occurrence" basis, including products and completed operations, property
damage, bodily injury and personal & advertising injury with limits no less than $2,000,000
per occurrence and $4,000,000 aggregate.
Automobile Liability (AL): Insurance Services Office Form CA 00 01 covering Code 1
(any auto), with combined single limits of $1,000,000. In the event Contractor does not
maintain commercial automobile liability insurance, City will accept evidence of personal
automobile insurance with existing limits, which can be lower than $1,000,000.
Workers' Compensation (WC): as required by the State of California, with statutory
limits, and Employer's Liability Insurance with limit of no less than $1,000,000 per
accident, per employee, per policy for bodily injury or disease. This requirement can be
waived if Contractor has no employees.
If Contractor maintains broader coverage and/or higher limits than the minimums shown
above, City requires and shall be entitled to the broader coverage and/or the higher limits
maintained by Contractor. Any available insurance proceeds in excess of the specified
minimum limits of insurance and coverage shall be available to City.
Other Insurance Provisions
The insurance policies are to contain, or be endorsed to contain, the following provisions:
1. CGL and AL policies: City of Santa Ana, its City Council, its officers, officials,
employees, agents, and volunteers are to be covered as additional insureds with
respect to liability arising out of work or operations performed by or on behalf of the
Contractor including materials, parts, equipment, and personnel furnished in
connection with such work or operations.
2. CGL, AL, and WC policies: Insurance company(ies) agrees to waive all rights of
subrogation against City, its City Council, its officers, officials, employees, agents,
and volunteers for losses paid under the terms of any policy which arise from work
performed by Contractor for City.
3. All required insurance policies: For any claims related to this contract, Contractor's
insurance coverage shall be primary and any insurance maintained by City, its City
Council, its officers, officials, employees, agents, or volunteers shall not contribute
with it.
4. All required insurance policies: A severability of interest provision must apply for all
the additional insureds, ensuring that Contractor's insurance shall apply separately to
each insured against whom a claim is made or suit is brought, except with respect to
the insurer's limits of liability.
5. Each insurance policy required herein shall provide that coverage shall not be
canceled, suspended, voided, reduced in coverage or in limits, non -renewed by the
carrier, or materially changed except after thirty (30) days prior written notice has
been given to City. Ten (10) days prior written notice shall be provided to City for
policy cancellation or non -renewal due to non-payment.
EXHIBIT D
EXHIBIT 3
EXHIBIT D
Insurance Requirements
6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa
Ana, Attention: Savannah Spicer, 20 Civic Center Plaza, M-25, Santa Ana, CA
92701. The name and location of event should be included in the Description of
Operations section of each certificate.
Self -Insured Retentions
Self -insured retentions must be declared to and approved by the City. City may require
Contractor to purchase coverage with a lower retention or provide proof of ability to pay
losses and related investigations, claim administration, and defense expenses within the
retention.
Acceptability of Insurers
Insurance is to be placed with insurers authorized to conduct business in the state of
California with a current A.M. Best rating of no less than ANII, unless otherwise acceptable
to City.
Verification of Coverage
Contractor shall furnish City with original Certificates of Insurance including all required
amendatory endorsements (or copies of the applicable policy language effecting coverage
required by this clause) and a copy of the Declarations and Endorsement Page of the CGL
policy listing all policy endorsements to City before work begins. However, failure to obtain
the required documents prior to the work beginning shall not waive Contractor's obligation to
provide them. City reserves the right to require complete, certified copies of all required
insurance policies, including endorsements required by these specifications, at any time.
Claims Made Policies
If any of the required policies provide coverage on a claims -made basis:
1. The retroactive date must be shown and must be before the date of the contract or the
beginning of work.
2. Insurance must be maintained and evidence of insurance must be provided for at least
three (3) years after completion of work.
3. If coverage is canceled or non -renewed, and not replaced with another claims -made
policy form with a retroactive date prior to the contract effective date, Contractor must
purchase "extended reporting" coverage for a minimum of three (3) years after completion of
work.
Subcontractors
Contractor shall require and verify that all sub -contractors maintain insurance
meeting all the requirements stated herein, and Contractor shall ensure that City
is an additional insured on insurance required from sub -contractors.
Special Risks or Circumstances
City reserves the right to modify these requirements, including limits, based on the nature of
the risk, prior experience, insurer, coverage, or other special circumstances.
EXHIBIT D