HomeMy WebLinkAbout25A - GENERATOR PM AND REPAIRREQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
OCTOBER 18, 2010
TITLE:
AMENDMENT TO AGREEMENT WITH
DIXIE DIESEL AND ELECTRIC INC. FOR
GENERATOR PREVENTIVE
MAINTENANCE AND REPAIRS
CITY MANAGER
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
APPROVED
? As Recommended
? As Amended
? Ordinance on 1" Reading
? Ordinance on 2"d Reading
? Implementing Resolution
? Set Public Hearing For
CONTINUED TO
FILE NUMBER
Authorize the City Manager and Clerk of the Council to execute the attached first amendment to
the agreement with Dixie Diesel and Electric Inc., subject to non-substantive changes approved by
the City Manager and City Attorney, to provide generator maintenance and repairs in an amount
not to exceed $40,000.
DISCUSSION
The Building Maintenance Division of the Finance and Management Services Agency maintains
approximately 50 buildings and is tasked with ensuring that power will be available for essential
operations during an emergency. A critical component of the emergency operation plan are 17
diesel and gas powered backup generators, strategically located at City Hall, the Corporation Yard,
the Police Administration Building, the Regional Transportation Center, and ten fire stations. To
ensure proper operation, the generators require inspection and service semi-annually by factory-
trained technicians.
On October 6, 2008, City Council awarded an agreement to Dixie Diesel and Electric Inc. for a
two-year term with provision for three one-year renewals. The vendor has performed all
contractual services satisfactorily and has agreed to renew for an additional year without an
increase in prices.
25A-1
Amendment to Generator Agreement
October 18, 2010
Page 2
FISCAL IMPACT
Funds are available in the Finance Agency Building Maintenance account (Account no. 07310100
62300)
Francisco Gutierrez
Executive Director
Finance & Management Services Agency
BP
25A-2
SECOND AMENDMENT TO AGREEMENT
THIS SECOND AMENDMENT TO AGREEMENT is entered into on October
18, 2010, by and between DIXIE DIESEL & ELECTRIC, INC., a California corporation
("Contractor") and the City of Santa Ana, a charter city and municipal corporation of the
State of California ("City").
RECITALS:
A. The parties entered into that certain Agreement #A2008-277, dated October 6, 2008,
(hereinafter "said Agreement") by which Contractor has provided generator
maintenance and repair in City facilities.
B. In accordance with the terms and conditions of said Agreement, the City desires to
exercise its option to renew the Agreement for the first additional one-year term.
WHEREFORE, in consideration of the covenants contained in said Agreement, and
subject to all the terms and conditions of said Agreement, except those amended in this
Second Amendment to Agreement, the parties agree as follows:
1. Section 1, Scope of Service, shall be amended to read, in full, as follows:
"Contractor shall perform maintenance and repair services for City's emergency
power generators, as set forth in City's Request for Proposals dated June 16, 2008,
attached hereto and incorporated by reference."
2. Section 2.a., Compensation, shall be amended to allocate $40,000 to pay for required
services during the one year renewal period, from October 1, 2010 through September
30, 2011. City agrees to pay and Contractor agrees to accept, as full payment for its
services, the original rates and charges identified in Contractor's Fee Schedule,
attached hereto. Contractor is not imposing a fee increase during the one-year
renewal period.
3. The City hereby exercises its option to renew said Agreement for a one year term,
through September 30, 2011. At the end of the one-year renewal, the City may renew
for up to two additional one-year terms at the pricing set forth in the Fee Schedule.
4. Except as hereinabove amended, all terms and conditions of said Agreement shall
remain in full force and effect.
25A-3
IN WITNESS WHEREOF, the parties hereto have executed this Second Amendment to
Agreement on the date and year first written above.
ATTEST:
MARIA D. HUIZAR
Clerk of the Council
APPROVED AS TO FORM:
JOSEPH W. FLETCHER
City Attorney
By:
Laura Sheedy
Assistant City Attorney
CITY OF SANTA ANA
DAVID N. REAM
City Manager
DIXIE DIESEL & ELECTRIC, INC.
(NAME)
(Title)
25A-4
Specifications for Emergency Generators Preventive Maintenance
REQUEST FOR PROPOSALS
.,, Loo
OEANOE COUNTY
SEAT OF GOVERNMENT
i? lVl it
T?E OOE DEN CITY
EOUN DED 1069
TO PROVIDE
EMERGENCY GENERATOR PREVENTIVE MAINTENANCE
FOR THE
CITY OF SANTA ANA
KEY RFP DATES
Issue Date: June 16, 2008
Proposal Due Date: July 24, 2008
MARIO GHIZZI
Superintendent, Building Maintenance
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25A-5
Specifications for Emergency Generators Preventive Maintenance
5.5 COST OF PARTS/EQUIPMENT/LUBRICANTS/FLUIDS
All parts, equipment, lubricants, fluids required to perform the annual and semi-annual
preventive maintenance shall be included in the price proposal. Any additional part
equipment/lubricant/fluid over and above the amount quoted herein and not of this proposal shall
be quoted as needed.
5.6 BATTERY REPLACEMENT
Building Maintenance is responsible for the replacement of malfunctioning starting batteries.
5.7 COST OF REPAIRS
Any repair required during the annual and semi-annual inspection over and above the regular
preventive maintenance shall be submitted to Building Maintenance in writing for approval.
5.8 EMERGENCY CALL-OUTS
In case of an emergency, the vendor shall respond within one hour to provide emergency repair
to the equipment listed in the proposal.
5.9 FACTORY TRAINING
The vendor supplying the services listed in this request for proposal shall have a minimum of
four (4) technicians factory trained in the repairs and maintenance of Caterpillar, Kohler, MQ
Power, and other generators listed in this request for proposal.
5.10 VENDOR QUALIFICATION
The vendor supplying the services listed in this request for proposal shall be factory authorized
by one of the following companies; Caterpillar, Kohler. The vendor shall have been in business
a minimum of five (5) years.
5.11 WARRANTIES
The vendor shall provide one year warranty for any service and repair provided.
5.12 LICENSES
The vendor shall possess required licenses and permit to operate in the state of California to
repair, maintain, and service emergency generators. This includes any other applicable licenses.
5.13 PENALTIES FOR SUBSTANDARD WORK
The owner reserves the right to dispute and seek reimbursement payment for substandard work
provided by the vendor.
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25A-6
Specifications for Emergency Generators Preventive Maintenance
5.14 EMERGENCY CALL OUT COST
The vendor shall be able to provide emergency service 24/7 to any of the locations described
herein within 90 minutes of the call.
5.15 SCHEDULING OF SERVICE
The vendor shall schedule the annual service with the Building Maintenance Superintendent
during the first two weeks of June and the semi-annual service during the first two weeks of
December.
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25A-7
Specifications for Emergency Generators Preventive Maintenance
APPENDIX A
ANNUAL MAINTENANCE FOR DRIVING CENTRIFIGUAL PUMP
SCHEDULED OIL SAMPLING
1. Complete chemical analysis of the oil.
ENGINE OIL AND FILTERS
1. Drain/replace oil in crankcase
2. Replace oil filters and inspect used filters for foreign matter.
FUEL SYSTEM
1, Drain water and sediment from tank,
2. Change fuel filters.
3. Test fuel for water content and algae formation.
4. Inspect all fuel lines.
COOLING SYSTEM
1. Complete chemical analysis of coolant.
2. Replace thermostat(s).
3. Refill cooling system with coolant and conditioner.
4. Clean cooling system radiator of dirt and debris.
5. Drain, clean and flush cooling system.
6. Inspect and clean radiators.
EXHAUST SYSTEM
1. Check for leaks
2. Inspect and clean any build tip.
ENGINE
1. Perform complete engine adjustment and timing test.
2. Load test engine (minimum 30% power) and check all gauges for proper readings.
3. Check/adjust valve lash, injector timing, and rotators.
4. Adjust valve bridge when adjusting valve.
5. Replace zinc rods in the engine's raw water cooling system.
6. Clean crankcase breather.
7. Check engine protective devices.
8. Check engine mount for proper torque.
BELTS AND HOSES
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25A-8
Specifications for Emergency Generators Preventive Maintenance
1. Inspect/replace worn accessory drive and alternator belts.
2. Replace cracked, leaking, or soft hoses, tighten loose clamps.
FAN DRIVE
1. Lubricate bearings.
2. Lubricate belt tightener, grease fittings.
AIR SYSTEM
1. Replace element.
2. Check hoses and ducting for leaks.
BATTERIES
1. Tighten battery retainers.
2. Check electrolyte levels, add distilled water as needed.
3. Clean battery's exterior and terminals.
4. Check battery charger for proper charge rate.
CENTRIFUGAL FIRE PUMP
1. Test pump under pressure with motor running.
2. Check all safety interlocks.
3. Check bearings.
4. Check seals.
TRANSFER SYSTEM FOR ALL GENERATORS
1. Test with approval of Building Maintenance Superintendent that electrical transfer switches
are working properly. (PMA's required)
2. Transfer load from Edison to emergency generator.
I I orz6
25A-9
Specifications for Emergency Generators Preventive Maintenance
DRIVING CENTRIFUGAL FIRE PUMP
H00021
DIESEL ENGINE
City iD#: H00021
Location: Police Holding Facility, Room # 11-1212.1
Specification: Diesel ENGINE FOR FIRE PUMP
Manufacturer: Caterpillar
Model: 3208
Serial#: 03Z 14449
Horsepower: 270 Q. 201.Okw
RPM: 2800
AR Number: 4W-0860
Perf Spec: OT4694
Engine Filter:
Oil -- Fram (PH3545)
Fuel - Fram (P-1104)
Air - Cat# 8N-5006
DIESEL ENGINE FIRE PUMP CONTROLLER
Specification: Electronic fire pump controller
Manufacturer: Metron
Model: FD2-AJKR
Serial#: FD-9560001-01
Volts: 120VAC
Hertz: 50/60 24VDC
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25A-10
Specifications for Emergency Generators Preventive Maintenance
APPENDIX B
LOCATION: Santa Ana Corporate Yard
EQUIPMENT: Kohler 400-KW Standby Emergency Generator (Detroit Diesel) model#
400ROZD, s/n 322903.
ANNUAL MAINTENANCE FOR KOHLER 400KW STANDBY EMERGENCY GENERATOR SET
SCHEDULED OIL SAMPLING
1. Complete chemical analysis of oil.
ENGINE OIL AND FILTERS
1. Drain/replace oil in crankcase.
2. Replace oil filters and inspect used filters for foreign matter.
FUEL SYSTEM
1. Drain water and sediment from tank.
2. Change fuel filters.
3. Test fuel for water content and algae formation.
4. Inspect all fuel lines.
COOLING SYSTEM
1. Complete chemical analysis of coolant.
2. Replace thermostat(s).
3. Refill cooling system with coolant and conditioner.
4. Clean cooling system radiator of dirt and debris.
5. Drain, clean and flush cooling system.
6. Inspect and clean radiators.
EXHAUST SYSTEM
1. Check for leaks
2. Inspect and clean any build up.
ENGINE
1. Perform complete engine adjustment and timing test.
2. Load test engine (minimum 30% power) and check all gauges for proper readings.
3. Check/adjust valve lash, injector timing, and rotators.
4. Adjust valve bridge when adjusting valve.
5. Replace zinc rods in the engine's raw water cooling system.
6. Clean crankcase breather.
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25A-11
Specifications for Emergency Generators Preventive Maintenance
7. Check engine protective devices.
8. Check engine mount for proper torque.
BELTS AND HOSES
1. Inspect/replace worn accessory drive and alternator belts.
2. Replace cracked, leaking, or soft hoses, tighten loose clamps.
FAN DRIVE
1. Lubricate bearings.
2. Lubricate belt tightener, grease fittings.
AIR SYSTEM
1. Replace element.
2. Check hoses and ducting for leaks.
BATTERIES
1. Tighten battery retainers.
2. Check electrolyte levels, add distilled water as needed.
3. Clean battery's exterior and terminals.
4. Check battery charger for proper charge rate.
GENERATOR
I. Check generator main stator windings.
2. Clean exterior of generator unit and the voltage regulator.
3. Lubricate generator front and rear bearings.
4. Check main stator winding temperature (if equipped).
5. Check bearing bracket temperature (if equipped).
6. Complete insulation test (megger).
7. Lube bearings.
8. Clean intake screens.
9. Complete a two-hour load test based upon Kohler mandated parameters for this unit.
TRANSFER SYSTEM FOR ALL GENERATORS
1. Test with approval of Building Maintenance Superintendent that electrical transfer switches
are working properly. (PMA's required)
2. Transfer load from Edison to emergency generator.
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25A-12
Specifications for Emergency Generators Preventive Maintenance
APPENDIX C
LOCATION: Santa Ana City Hall
EQUIPMENT: Kohler 600kNv Standby Generator Set Model 600ROZD4, s/n 0707170
ANNUAL MAINTENANCE FOR KOHLER 600 KW STANDBY GENERATOR SET
SCHEDULED OIL SAMPLING
1. Complete chemical analysis of the oil.
ENGINE OIL AND FILTERS
1. Drainfreplace oil in crankcase
2. Replace oil filters and inspect used filters for foreign matter.
FUEL SYSTEM
1. Drain water and sediment from tank.
2. Change fuel filters.
3. Test fuel for water content and algae formation.
4. Inspect all fiiel lines.
COOLING SYSTEM
1. Complete chemical analysis of coolant.
2. Replace thermostat(s).
3. Refill cooling system with coolant and conditioner.
4. Clean cooling system radiator of dirt and debris.
5. Drain, clean and flush cooling system.
6. Inspect and clean radiators.
EXHAUST SYSTEM
1. Check for leaks
2. Inspect and clean any build up.
ENGINE
1. Perform complete engine adjustment and timing test.
2. Load test engine (minimum 30% power) and check all gauges for proper readings.
3. Check/adjust valve lash, injector timing, and rotators.
4. Adjust valve bridge when adjusting valve.
5. Replace zinc rods in the engine's raw water cooling system.
6. Clean crankcase breather.
7. Check engine protective devices.
IS U2G
25A-13
Specifications for Emergency Generators Preventive Maintenance
8. Check engine mount for proper torque.
BELTS AND HOSES
1. Inspect/replace worn accessory drive and alternator belts.
2. Replace cracked, leaking, or soft hoses, tighten loose clamps.
FAN DRIVE
1. Lubricate bearings.
2. Lubricate belt tightener, grease fittings.
AIR SYSTEM
1. Replace element.
2. Check hoses and ducting for leaks.
BATTERIES
1. Tighten battery retainers.
2. Check electrolyte levels, add distilled water as needed.
3. Clean battery's exterior and terminals.
4. Check battery charger for proper charge rate.
GENERATOR
1. Check generator main stator windings.
2. Clean exterior of generator unit and the voltage regulator.
3. Lubricate generator front and rear bearings.
4. Check inain stator winding temperature (if equipped).
5. Check bearing bracket temperature (if equipped).
6. Complete insulation test (megger).
7. Lube bearings.
8. Clean intake screens.
9. Complete a two-hour load test based upon Kohler mandated parameters for this unit.
TRANSFER SYSTEM FOR ALL GENERATORS
1. Test with approval of Building Maintenance Superintendent that electrical transfer switches
are working properly. (PMA's required)
2. Transfer load from Edison to emergency generator.
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25A-14
Specifications for Emergency Generators Preventive Maintenance
APPENDIX D
LOCATION: Fire Station #s 1A0, See attached list
EQUIPMENT: See attached list for equipment.
ANNUAL MAINTENANCE FOR KOHLER 400 KW STANDBY GENERATOR SET
SCHEDULED OIL SAMPLING
1. Complete chemical analysis of the oil.
ENGINE OIL AND FILTERS
1. Drain/replace oil in crankcase
2. Replace oil filters and inspect used filters for foreign matter.
FUEL SYSTEM
1. Drain water and sediment from tank.
2. Change fuel filters.
3. Test fiiel for water content and algae formation.
4. Inspect all fuel lines.
COOLING SYSTEM
1. Complete chemical analysis of coolant.
2. Replace thermostat(s).
3. Refill cooling system with coolant and conditioner.
4. Clean cooling system radiator of dirt and debris.
5. Drain, clean and flush cooling system.
6. Inspect and clean radiators.
EXHAUST SYSTEM
1. Check for leaks
2. Inspect and clean any build up.
ENGINE
1. Pei-form complete engine adjustment and timing test.
2. Load test engine (minimum 30% power) and check all gauges for proper readings.
3. Check/adjust valve lash, injector timing, and rotators.
4. Adjust valve bridge when adjusting valve.
5. Replace zinc rods in the engine's raw water cooling system.
6. Clean crankcase breather.
7. Check engine protective devices.
17 of 26
25A-15
Specifications for Emergency Generators Preventive Maintenance
8. Check engine mount for proper torque.
BELTS AND HOSES
1. Inspect/replace worn accessory drive and alternator belts.
2. Replace cracked, leaking, or soft hoses, tighten loose clamps.
FAN DRIVE
1. Lubricate bearings.
2. Lubricate belt tightener, grease fittings.
AIR SYSTEM
1. Replace element.
2. Check hoses and ducting for leaks.
BATTERIES
1. Tighten battery retainers.
2. Check electrolyte levels, add distilled water as needed.
3. Clean battery's exterior and terminals.
4. Check battery charger for proper charge rate.
GENERATOR
1. Check generator main stator windings.
2. Clean exterior of generator unit and the voltage regulator.
3. Lubricate generator front and rear bearings.
4. Check main stator winding temperature (if equipped).
5. Check bearing bracket temperature (if equipped).
6. Complete insulation test (megger).
7. Lube bearings.
8. Clean intake screens.
9. Complete a two-hour load test based upon Kohler mandated parameters for this unit.
TRANSFER SYSTEM FOR ALL GENERATORS
1. Test with approval of Building Maintenance Superintendent that electrical transfer switches
are working properly. (PMA's required)
2. Transfer load from Edison to emergency generator.
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25A-16
Specifications for Emergency Generators Preventive Maintenance
APPENDIX E
SEMI-ANNUAL INSPECTION
For all generators:
I . Inspect V belts, drive adjustment and alignment.
2. Inspect engine support and connections.
3. Inspect batteries for fluid level and charge.
4. Check battery charger operation.
5. Inspect block heater operation.
b. Check and advise customer of fuel level.
7. Visually inspect oil, water, fuel leaks and advise customer.
8. Inspect ATS power source lights; replace bulb if needed.
9. Inspect engine gauges for proper operation and record readings.
10. Inspect all electrical connection and wiring.
11. Inspect and test engine governor controls and response.
12. Inspect and test safety devices.
13. Inspect engine oil, water levels. Top off if needed (to one quart at no charge)
14. Inspect, test, run engine and record output readings.
15. Check operation of emergency system without load transfer.
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25A-17
Specifications for Emergency Generators Preventive Maintenance
EQUIPMENT LIST
(1) City Hall: 600KVA Kohler Diesel Generator
(1) Corporation Yard: 400KVA Kohler Diesel Generator
(1) Corporation Yard: 220KVA MQ Diesel Generator
Model: DCA220SSVU, Serial: 3782864
(1) Police Facilities: Diesel Fire Pump: (1) 2001 KW Fire Pump
(2) Police Facilities: IOOOKVA Caterpillar Diesel Generator
(1) Train Station: Kohler Diesel Generator
Model: 50ROZ71, Serial: 143917----- Cumins Engine Model: 4BT-3.9, Serial: 44101001
(1) Fire Station 1: Olympian Genrac Diesel Emergency Generator 2003
Model: 3285B-1253C, Serial: AD208356SRJ, 1800 RPM, 3 PH, 2081460V 125 KW, 60 HZ
(1) Fire Station 2: Genrac 2000 Diesel Emergency Generator 2003
Model. 3436410100, Serial.- 2073754, 1800 RPM, I PH, 1201240V, 20 KW, 60 HZ
(1) Fire Station 3: MQ Power Diesel Emergency Generator 2006
Model: DCA25SSIU2, Serial. 7108423, 3 PH, 1201240148OV 60 HZ, 25 KVA
(1) Fire Station 4: Onan Diesel Emergency Generator 1978
Model: L5L-ORD-IC, Serial: J800530076, 1800 RPM, I PH, 120-208T , 18.7 KW, 60 HZ
(1) Fire Station 5: Caterpillar Diesel Emergency Generator 1996
Model: SR-4B, Serial: 3KJ00840, 3 PH, 240V,, 175 KW, 60 HZ
(1) Fire Station 6: Onan Diesel Emergency Generator 1980
Model: 3811434113, Serial: 0874842A, 1800 RPM, I PH, 1201240V, 18.7 KW, 60 HZ
(1) Fire Station 7: Genrac Diesel Emergency Generator 2003
Model: 3034420001, Serial: 2071531, 1800 RPM, I PH, 1201240V, 20 KW, 60 HZ
(1) Fire Station 8: MQ Power Diesel Emergency Generator 2006
Model: DCA25SSIU2, Serial: 7108387, 3 PH, 12012401480V, 60 HZ, 25 KVA
(1) Fire Station 9: Genrac Diesel Emergency Generator 1990
Model: 2507-1, Serial: 36969, 3 PH, 1201208V, 63.5 KW
(1) Fire Station 10: Kohler Gas Emergency Generator 1964
Model DR] 63, Serial: 18227, 1 PH, 1201240V 10 KW
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25A-18
FEE SCHEDULE
October 1, 2010- September 30, 2011
25A-19
peoij*tions for Emergency Generators Preventive Maintenance
LOCATION ANNUAL SEMI ANNUAL ELECTRICAL TOTAL ANNUA.I
COMPREHENSIVE PREVENTIVE LOAD TEST PRICE
(I)Major Visit (1)Semi Visit (1)year $CoE
Santa Ana Police Dept
Caterpillar Standby Generator #1 •1 T ded ?. $1,977.45 x2 $ 1, , 250.00 $q3,227. . 45
Caterpillar Standby Generator #2 $. I ja c h i d e d $i . 9 7 7.4 g x 2 $ 1-., 9.s n- nn _3y 227_
• i
Caterpillar Diesel Fire Pump $ I n c l? d e d $931,96 292 $ Non 1- $ 931 AF;
Santa Ana Corporate Yard
Kohler Standbyd00KVA Generator $ i n c l u d ed $1,146.92x2 $ hpn nn $_ 1,746, U_
MQ Power Diesel 220KVA Generator. $ Included $ I F i 4s - can K2 $1, 74A. 9 {L
Santa Ana City Hall
KobMer Standby 6bbKVA Generator
'Santa Ana Dire Stations
Station 1 Olympian Diesel
Station 2 Genrac 2000 Diesel
Station 3 MQ PoNVer Diesel
Station 4 Onan Diesel
Station 5 Caterpillar Diesel
Train Stat$on
21 of 22
$ Included $;,425.00x2 $ 7-gunn nn
$ -Included $1,05§,10x2 $6oO . H{l_ ,??,656. 10
$ Included _$ 18, 1 7 x2 $_rpn nj) $ ly A18. 17
$ Included $817.30 x2 $ 6o o oo $ 1 041 7 _ -n
Tian' ud-d $81 -1 x2 rnn Q()$ 1 ,113. 63
$ Tnsl uded$agn. 06 x2 $.{nn _ nn $ 1 , 59.0 nG
Included $ 820.85
$ 600.00 $ 1,420.85
i
25A-20
,S,pecifi-,zadous for Emergency Generators Preventive Maintenance
Station 6 Onan Diesel T U n I ndecl 81 4.6 3 x2 $ 6 00 00 $ 1 .413 -63
Station 7 Genrac Diesel ?I_l3cluded 818.17 12 •$ 600.00 11, 418. 17
Station $MQPower Diesel $ Included _$ 817.30 x2 X600.00 T $ 1,417.30._
Station 9 Genrac Diesel $ Included $1 022.09 x2 $ 600.00 $-1,622.09
Station 10 Kohler Gas _$ T n c+ y» d p t3 $6815-83 x 2 $ 4 A A_ Q Q
$ 1 S_ A
TOTAL COST _$ 2 9, 0-1 n. 4 i
per Year
NOTE: All reference exhibit A•proposals are additional parts and labor
to this Agreement. All ATS PM services are additional to this Agreemeni
All megging of Generat(br!=units are additional to this Agreement
All the above muiiz.be added into your Purchase Oder when issued.
Vef erenae-,Maintenance Agreement for breakdown of additional service
options offered per unit
* 2nd Year Renewal Option at same pricing
3rd Year Renewal is subiect to a 20% increase
Labor rates offered:j`ST t 95.00 OT $142.50 DT $ 190.00
ONLY) (2 Years UrI
COTV2ANYNANM Dixie Diesel & Electric Inc
(aetvm skis Page wi yow RM
22of22 (NOTE: 24/7 365 Days a.year on call service. Response
time within (4) hours all repairs performed have
1 a 6-month warranty parts and labor.
25A-21
25A-22