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HomeMy WebLinkAbout25E - AGMT - 80GHZ SYSTEMREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: NOVEMBER 28, 2011 TITLE: AGREEMENT WITH PACIFIC SERVICES, INC. FOR POINT-TO-POINT HIGH-CAPACITY WIRELESS MILLIMETER-BAND 80GHZ SYSTEM (UASI GRANT) V ITY MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on 15f Reading ? Ordinance on 2nd Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO FILE NUMBER Authorize the City Manager and the Clerk of the Council to execute an agreement with Pacific Services, Inc., to provide a Point-to-Point High-Capacity Wireless Millimeter Band 80GHz System with three years of maintenance and support in an amount not to exceed $63,000. DISCUSSION The City of Santa Ana Information Services Division is seeking to install a high speed point to point wireless link between City Hall and the Regional Transportation Center. The current data connectivity to the Regional Transportation Center is limited to a single T-1 data link provided by AT&T which runs at 1.5Mbs and is currently at capacity for a significant portion of each day. This high speed wireless link is required to support the Santa Ana Police Department access the new Video Surveillance System that is being provided by the Orange County Transportation Authority. It will also improve access to enterprise and departmental systems for the CDA WORK Center Staff, Police Substation Staff, and Public Works Staff that manage the Center. This wireless system will employ BridgeWave Gigabit Ethernet Millimeter Radios operating in the FCC licensed band between 81 - 86 GHz. A competitive procurement process was conducted to solicit proposals from 80GHz point-to-point high-capacity wireless system vendors. A "Request for Proposal" (RFP) was developed which defined the system requires, the equipment to be employed, and the scope of work as well as proposal evaluation criteria. Due to the high complexity and specialized type of equipment and the degree of engineering involved, only a very limited number of vendors are in the business of providing the City's needed services. The equipment manufacturer was contacted and they provided a list of all qualified resellers/installers/maintainers for the equipment type being sought. In August 2011, the RFP was posted for the public on the City's website and sent to each of the five qualified vendors. The City received three (3) written proposals. An evaluation team, 25E-1 Agreement For Point-To-Point High-Capacity Wireless Millimeter-Band 80ghz System November 28, 2011 Page 2 consisting of staff representing Police and City Information Services, reviewed and evaluated the proposals. The evaluation team made its selection recommendation based on pre-established criteria with possible max scoring points. Points were assigned to each Vendor's proposal based on several categories of requirements defined in the RFP. The following table shows evaluation criteria and maximum points for each assessment category: Evaluation Criteria Possible Points System Design with supporting material and 15 Installation Plan (with traininal References and BridgeWave certifications 30 Systems Support and Maintenance 25 Pricing 30 Total 100 Below is a summary of the assessment points rated for each vendor: Vendor Evaluation Pacific Services, Inc. 96 points Full Spectrum Communications 88 points Vectus, Inc. 65 points Based upon this, the evaluation team's assessment is that Pacific Services, Inc. is the best qualified to provide the Point-to-Point High-Capacity Wireless Millimeter Band 80GHz System to the City and recommends that Pacific Services, Inc. be awarded the agreement to provide engineering & installation, equipment, on-going maintenance and support. Note that Pacific Services' pricing was the lowest of all proposals received. FISCAL IMPACT Funds are available for the Point-To-Point High-Capacity Wireless Millimeter-Band 80GHz System in the FY2009 UASI Grant Program (12514407-62300-10427301182-3501). APPROVED AS TO FUNDS AND ACCOUNTS: rcC1 i2 Paul Walters Chief of Police Police Department Exhibit: 1. Agreement Francisco Gutierrez Executive Director Finance/Management Services Agency 25E-2 Account Transactions Totals CSV Export j Page 1 of i Next Page SC Account Budget f- 62300 3,100,442 Contract Services-Professional i Expenditures Encumbrances Remaining Total Obligations 811,307 3,147 2,285,981 814,454 - Detail Page https://Iawson.cosa.private/lawson/portal/formeg3htm?_TKN=GL94.2&_PDL=P... 11/22/2011 W M? O n O? M O e-'1 W 01 Ol O O rn? 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E ca O 06 o ca O O V) Q) O v H Ln cu wwc:ruc Q of u, vt E L hA U 1_ a) a a, ? t v c LB v L .? .i .L ++ iJ Y E L Q) V) L E '? c tun E QJ m m m (L) N QJ O O O c?Q o Ln Ln LA == OC v v 2 2 o C 7 O U U Q 7 Ln 0 0 0 0 0 0 0 0 0 0 0 r-1 O O }, O O N? O N M r- 00 r-I N 0 0 0 O O O r1 rl r-I r1 r-I O c+ M O r1 z r-I r1 r1 r1 rl r1 r1 r-I N N N M LD Ol Ov LD lD L.0 l0 lD -z lD LD lD LD LD lD lD LD U Q rl N M ter' Ln LD n 00 m O r1 N m L rl rl rl r1 rl QJ E Z L' Lo 25E-4 AGREEMENT BETWEEN THE CITY OF SANTA ANA AND PACIFIC SERVICES, INC. THIS AGREEMENT, is made and entered into this 21" day of November, 2011, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("City") and Pacific Services, Inc. ("Vendor"). RECITALS A. The City desires to retain a vendor having special skill and knowledge in the field of communications products and services as outlined in the RFP "POINT-TO-POINT HIGH-CAPACITY WIRELESS MILLIMETER-BAND 80GHZ SYSTEM FOR THE CITY OF SANTA ANA" B. Vendor represents that Vendor is able and willing to provide such products and services to the city. C. In undertaking the performance of this Agreement, Vendor represents that it is knowledgeable in its field and that any services performed by Vendor under this Agreement will be performed in compliance with such standards THEREFORE, in consideration of their mutual and respective promises, the parties hereto do hereby agree as follows: 1. Terms and Conditions The term of this Agreement shall be for period of three (3) years, with an option, exercisable by City, to extend the term up to two additional one-year periods. All terms and conditions more fully set forth in the Request for Proposal ("RFP"): "POINT-TO- POINT HIGH-CAPACITY WIRELESS MILLIMETER-BAND 80GRZ SYSTEM FOR THE CITY OF SANTA ANA", August 2011, shall have full force and effect in this Agreement. Said terms and conditions are attached hereto as Exhibit A, and incorporated herein by reference. All terms and conditions set forth in the Vendor's Proposal for "POINT-TO-POINT HIGH- CAPACITY WIRELESS MILLIMETER-BAND 80GHZ SYSTEM FOR THE CITY OF SANTA ANA", September 2011, shall have full force and effect in this Agreement. Said terms and conditions are attached hereto as Exhibit B, and incorporated herein by reference. Maintenance and Support shall be as described in Section 5.7.3 of the RFP with related pricing as identified in the Vendor's Proposal cover letter and Vendor's Price Proposal. The service level shall be for full return-to-service 7x24xNext Business Day with advance replacement spares level of Maintenance and Support. 2. Scope of Services The scope of services and deliverables are fully described in Sections 3 and 5 of the RFP: "POINT-TO-POINT HIGH-CAPACITY WIRELESS MILLIMETER-BAND 80GHZ SYSTEM FOR THE CITY OF SANTA ANA". 25E-5 Compensation City agrees to pay, and Vendor agrees to accept as total payment for its services, the rates and charges identified in Exhibit B and under the Payment Schedule in section 10.2 of the RFP "POINT-TO- POINT HIGH-CAPACITY WIRELESS MILLIMETER-BAND 80GHZ SYSTEM FOR THE CITY OF SANTA ANA". The total sum to be expended under this Agreement shall not exceed $63,000 during the term of this Agreement. 4. Insurance Prior to undertaking performance of work under this Agreement, Vendor shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. Vendor shall maintain commercial general liability insurance which shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Vendor's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence. Such insurance shall (a) name the City, its officers, employees, agents, volunteers and representatives as additional insured(s); (b) be primary and not contributory with respect to insurance or self-insurance programs maintained by the City; and (c) contain standard separation of insureds provisions b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non-owned automobiles. c. Worker's Compensation Insurance. In accordance with the provisions of Section 3300 of the Labor Code, Vendor, if Vendor has any employees, is required to be insured against liability for worker's compensation or to undertake self-insurance. Prior to commencing the performance of the work under this Agreement, Vendor agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. Professional liability (errors and omissions) insurance, with a combined single limit of not less than $1,000,000 per claim. 25E-6 e. The following requirements apply to the insurance to be provided by Vendor pursuant to this section: (i) Vendor shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. (ii) Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved in form by the City Attorney. (iii) Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. f. If Vendor fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Agreement. Such termination shall not effect Vendor's right to be paid for its time and materials expended prior to notification of termination. Vendor waives the right to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. Billing/Invoices (a) Billing is according to Generally Accepted Accounting Principles. Fees for licenses, products, and services specified throughout this agreement are billable per the schedules specified. Payment terms are net thirty (30) days from receipt of proper invoice. City will make a good faith effort to begin processing invoices for payment immediately upon receipt. (b) Invoices shall be mailed to: Attn: Thomas Gergen City of Santa Ana Information Services Division (M-12) P.O. Box 1988 Santa Ana, CA 92702-1988 *City will pay invoices 30 days after receipt of proper invoice and approval of service by the Manager of Information Services. *The Agreement number must appear on all invoices. *No purchase orders will be issued. *All invoices must show the breakdown of work performed and products provided. 6. Confidentialitv If Vendor receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Vendor agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, 25E-7 electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Vendor disclosed in a publicly available source; (c) is in rightful possession of the Vendor without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Vendor without reference to information disclosed by the City. Discrimination Vendor shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment relat,;d activities. Vendor affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 8. Termination of Agreement This Agreement may be terminated by the City upon thirty- (30) days written notice of termination. In such event, Vendor shall be entitled to receive and the City shall pay Vendor compensation for all services performed by Vendor prior to receipt of such notice of termination, subject to the following conditions: a. As a condition of such payment, the City Manager, or his/her designee, may require Vendor to deliver to the City all work product completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Vendor consents to the City's use thereof for such purposes as the City deems appropriate. b. Payment need not be made for work, which fails to meet the standard of performance specified in this Agreement or any of the attachments hereto. Independent Contractor Vendor shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Vendor performs the services which are the subject matter of this Agreement; however, the services to be provided by Vendor shall be provided in a manner consistent with all applicable standards and regulations governing such services. Vendor shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 10. Notice Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by telefacsimile or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 4 25E-8 Santa Ana, CA 92702-1988 telefacsimile (714) 647-6956 With courtesy copies to: Finance and Management Services Agency Manager of Information Services City of Santa Ana 20 Civic Center Plaza (M-12) P.O. Box 1988 Santa Ana, CA 92702-1988 telefacsimile (714) 647-5406 and City Attorney City of Santa Ana 20 Civic Center Plaza (M-29) P.O. Box 1988 Santa Ana, CA 92702-1988 telefacsimile (714) 647-6515 To Vendor: Pacific Services, Inc. 1060 Calle Negocio Ste C San Clemente, CA 92673 Attn: 11. Assignment/Subcontractors Inasmuch as this Agreement is intended to secure the specialized services of Vendor, Vendor may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Vendor shall be fully responsible to the City for performance of subcontractors. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other consultants retained by City. 12. Indemnification Vendor shall defend, indemnify and save harmless the City of Santa Ana, and its officers, agents, and employees, from any and all claims, demands, suits, actions or proceedings of any kind or nature (including workers' compensation claims and unemployment insurance claims) for damages to property and/or physical injury or death of any person in any way resulting from or arising out of the operations and acts of Vendor, its agents, employees or subcontractors, in the performance of this Agreement, except to the extent caused by or resulting from any act or omission of the indemnified parties. 13. Validi The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. 25E-9 14. Laws Governing this Agreement This Agreement and all questions relating to its validity, interpretation, performance, and enforcement shall be governed and construed in accordance with the laws of the State of California. This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 15. Exclusivity and Amendment of Agreement This Agreement, along with any and all related exhibits and attachments, supersedes all other agreements, either oral or written, between the parties hereto with respect to the retention of Vendor by the City, and contains all the covenants between the parties with respect to such employment. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party which are not embodied herein, and that no other agreement or amendment hereto shall be effective unless executed in writing and signed by both the City and Vendor. 16. Miscellaneous Provisions a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: CITY OF SANTA ANA Maria D. Huizar Clerk of the Council APPROVED AS TO FORM: Joseph Straka Interim City Attorney By: Laura Sheedy Assistant City Attorney Paul Walters Interim City Manager PACIFIC SERVICES, INC. VENDOR [signature] Name: Title: Tax ID# 6 25E-10 Request for Proposal Point-to-point High-capacity Wireless Millimeter-Band 80GHz System for The City of Santa Ana RFP# IS-504 August 2011 KEY RFP DATES Issue Date Mandatory Proposers Conference with Terminus Site Visits Private Job Walks for Individual Vendor/Proposers Proposal Due Date Submission to City Council Selection Notification 15 August 2011 29 August 2011 Scheduled on Request reservations taken after noon, 22 August 15 September 2011 October 2011 October 2011 25E-11 Table of Contents 1.0 Definitions ............................................................................................................... 4 2.0 Objective ............................................................................................................... .. 4 3.0 Services and Products Sought .............................................................................. .. 5 4.0 Vendor Qualifications ............................................................................................ .. 5 5.0 System Requirements ........................................................................................... .. 6 5.1 General System Requirements ..................................................................... .. 6 5.2 RF/Modem Requirements ............................................................................. .. 6 5.3 Data Interface Requirements ........................................................................ .. 7 5.4 Power Requirements ..................................................................................... .. 7 5.5 Environment Requirement ............................................................................. .. 7 5.6 Installation and Configuration ........................................................................ .. 8 5.7 Maintenance and Support ............................................................................. .. 8 5.8 Training ......................................................................................................... .. 8 5.9 System Validation and Acceptance Testing .................................................. .. 8 6.0 Terms and Conditions of Special Note .................................................................. 13 6.1 Acceptance Process ...................................................................................... 13 6.2 Payment Schedule ........................................................................................ 13 6.3 Documents to be Construed Together .......................................................... 14 6.4 Insurance ...................................................................................................... 14 6.5 Invoices ......................................................................................................... 15 6.6 Parking .......................................................................................................... 15 6.7 Prices ............................................................................................................ 15 6.8 Reservations ................................................................................................. 15 6.9 Taxes ............................................................................................................ 15 6.10 Term of Agreement ...................................................................................... 16 25E-12 1.0 DEFINITIONS The following words as used in this RFP shall be understood to refer respectively to: Word in RFP Definition "Agreement" The legal contract entered into between the City and selected Vendor to provide the products, to perform the services, and to provide the maintenance support under terms and conditions in this RFP, the selected Vendor's proposal and the mutually signed legal contract. "BridgeWave" BridgeWave Communications, Inc., Santa Clara, CA "Certified" A Vendor whose firm has been designated by BridgeWave as certified based on the firm's acknowledge and experience designing, providing, and supporting BridgeWave based point-to-point gigabit Ethernet Millimeter [81-86 GHz] Radio Band range wireless systems. In addition the certified Vendor has met and retained a designated number of staff who has successfully completed formal BridgeWave training and has received a certificate on all of the City's BridgeWave equipment to be provided under this RFP's. "City" The City of Santa Ana, California "Final Acceptance" Is the event in which City accepts and approves Vendor's services and products as being complete and operating according to engineering plans, the installation of products and performing services as identified in the Request for Proposal. "OEM" Original Equipment Manufacturer. "Proposer" The person, firm or corporation who is responding to this request for proposal. "RFP" Request for Proposal which refers to this document. "Vendor" The agreement is made by said City with the agent or legal representative who may be appointed to represent such person, firm or corporation in the signing and performance of said agreement. 2.0 OBJECTIVE The City of Santa Ana seeks to establish a high bandwidth wireless point-to-point data connection between two City operating locations, a distance of approximately 1.2 miles. Point A: City Hall 20 Civic Center Plaza, Santa Ana, CA 92701 Approximately 33.749357, -117.874031 Point B: The Regional Transportation Center 1000 East Santa Ana Blvd., Santa Ana, CA 92701 Approximately 33.753532, -117.856779 25E-13 3.0 SERVICES AND PRODUCTS SOUGHT 3.1 The City of Santa Ana invites Vendors to respond to our Request for Proposal (RFP) for the engineering/design; supply and delivery of all necessary wireless devices; installation of equipment, testing/ verification of the system; and providing customer training; and post-installation maintenance/support of the system for three years. 3.2 The City of Santa Ana invites a response to our Request for Proposal (RFP) for the supply and delivery of BridgeWave Gigabit Ethernet (GE) point-to-point wireless devices operating in the Millimeter Radio Band rage of 81-86GHz. 3.3 BridgeWave point-to-point wireless bridges are the equipment standard of the City. Only proposals for BridgeWave systems will be considered. 3.4 Each link shall mean two ends, with a Millimeter-Band radio forming part of the link at each end. This includes antennas, power supplies, and special or unique subassemblies, cables required for the operation of the link. Proposer shall provide a detailed breakdown of components supplied to form the link. 3.5 The proposer shall be expected to deliver the equipment to site within 10 working days upon notification of the City that the project shall commence. 3.6 The system shall be of proven design. All submitted solutions must be new products that are available now and in full production. 3.7 The Proposer will perform, on the link formed by the two end points identified by the City, a Line of Sight Survey and examine the suitability for BridgeWave equipment installation as identified in the RFP. The Proposer will provide a copy of this survey as part of their proposal. 3.8 The Proposer will perform, on the link formed by the two end points identified by the City, a Link Budget Analysis detailing the expected availability for the path span the link. The Proposer will provide a copy of this analysis as part of their proposal. 3.9 The Proposer will perform, on the link formed by the two end points identified by the City, a Wireless Site Survey Report detailing radio requirements for the proposed turnkey system. The Proposer will provide a copy of this report as part of their proposal. 4.0 VENDOR QUALIFICATIONS 4.1 The selected Vendor must be a reputable, stable business with a proven track record in providing wireless point-to-point communications. 25E-14 4.2 The selected Vendor must be a BridgeWave authorized factory certified partner on BridgeWave and provide certified documents from the manufacturer that they are an authorized partner (see Section 5.0). 4.3 Staff assigned by the Vendor to work on this project and on-going support must be BridgeWave certified on the BridgeWave based system and equipment proposed for use by the City of Santa Ana (see Section 5.0). 4.4 Vendor must have at least three BridgeWave factory certified technicians for proposed equipment. 4.5 Proposer must have real world experience in the design and deployment of extended range 80GHz products. Proposer shall provide a customer reference list of municipalities where they have installed 80GHz Millimeter radio. 4.6 Vendor must have the ability to respond to emergency service calls with a two [2] hour on-site response. 4.7 Vendor shall be expected to provide Hotline Support manned by well-trained individuals who shall be expected to assist with installation, configuration and troubleshooting issues. Outage reports, questions, etc. to the Support Hotline shall be answered via telephone, fax or email within a one [1 ] hour call-back period. 5.0 SYSTEM REQUIREMENTS 5.1 General System Requirements 5.1.1 The system shall bean "all-outdoor" system. With the exception, necessary by the proposed system design, of an AC to DC voltage converter, no indoor terminating equipment (i.e. Indoor Unit, IDUs) shall be required to complete the system integration. 5.1.2 The system shall have the capability to automatically adapt to operate in a Gigabit Ethernet (GE, 1000Mbps) full-duplex mode or a Fast Ethernet (FE, 100Mbps) full-duplex mode. 5.1.3 The system shall have the capability to automatically provide rain/fog mitigation techniques to allow the link to operate in adverse weather. The radios must have the capability to switch application data from primary GigE link to secondary path, maintaining service connectivity even during severe rain downpour or dense fog. 5.2 RF/Modem Requirements 5.2.1 The Millimeter Band equipment supplied under this RFP shall operate in the 71-76GHz and 81-86GHz frequencies. 5.2.2 The Millimeter Band system shall operated as full-duplex (FDD) system. Radio system must have Adapt Rate and Adapt Path capability. 25E-15 5.2.3 Proposer shall state the total link budget when the system is under actual field conditions and transmitting data for a given data rate (FE and GE) combination. The Proposer is to specify the reference Bit Error Rate (BER) for those link budget values. 5.2.4 The Millimeter Radio system shall contain integrated forward error correction (FEC) techniques. 5.3 Data Interface Requirements 5.3.1 The Millimeter Radio system shall support SX multimode fiber interfaces. Proposer shall specify wavelength of these fiber interfaces. Proposer shall match the fiber connector type currently used by the City. NEMA 4x enclosures with integral fiber patch panels, grounding bus and surge protection are to be provided for this outdoor installation. The DC power is to be protected with EIA transient protection. 5.3.2 The radio link shall be able to transparently pass 802.1Q VLAN tagged packets. The system shall reliably transmit VolP and data traffic at 1000Mbps full duplex. 5.3.3 The Radio system shall support advanced levels of data security in the form of encryption at line rates, i.e. 100Mbps or 1000Mbps. Data security must be FIPS compliant and proposer shall supply documentary evidence of validation. It shall accomplish this without the use of external hardware or software. The radio units are to include integrated GigE advanced encryption standard 256 bit AES on top of physical layer security. Proposer must have real world experience in installation and support of BridgeWave AES Encryption products. 5.3.4 Vendor will identify any data cabling requirements to the City. The City will provide, as required, appropriate cabling in conduit and installed in conformance with all applicable building codes including the City's. 5.4 Power Requirements 5.4.1 The City will provide an AC source from 90 - 240 V 50/60 Hz for the input power for the Radio equipment. 5.4.2 Vendor will identify any power data cabling requirements to the City. The City will provide, as required, appropriate cabling in conduit and installed in conformance with all applicable building codes including the City's. 5.5 Environmental Requirements 5.5.1 All material used for outdoor installation shall be weather, UV and corrosion rated. 25E-16 5.5.2 The Vendor shall detail inherent lightening/surge protection within the design of their equipment and/or provide suitable external surge suppressors. 5.6 INSTALLATION and CONFIGURATION 5.6.1 Proposer shall provide special customer mounting arrangements for unusual applications. The proposed antenna installations must be concealed to blend in with the building architecture. The custom mounting brackets shall be constructed of steel and powder coated to blend in with building aesthetics. 5.6.2 The Millimeter-Band system offered shall be designed for ease, of installation and operation. The system will be installed in a professional manner and will adhere to all local electrical codes and EIA standards. The system will be a turnkey installation and end to end testing will be conducted by Vendor and approved by the City of Santa Ana. 5.7 MAINTENANCE and SUPPORT 5.7.1 Maintenance support during the term of the project up to and including customer acceptance will be provided by the proposer at no additional charge to the City. 5.7.2 On-going maintenance support to begin no earlier than upon customer acceptance of the fully working system and last for a term specified in the Agreement. 5.7.3 Vendor shall provide an on-site Support Maintenance coverage. It will include hardware and software troubleshooting, repair, replacement under full `return-to-service' 7x24 coverage next business day advance replacement spares. Coverage also includes performance re-alignments and annual on-site preventive maintenance. 5.8 TRAINING 5.8.1 Vendor's trainer shall be a subject matter expert on their BridgeWave radios as well as have hands-on experience in all aspects of the installation, operation, maintenance, and network applications for their products. 5.8.2 Proposer to provide hands on training for designated City of Santa Ana personnel. 5.8.3 This training is to include equipment operation, configuration and use of FIPS AES Link Encryption, use of the NMS and first level troubleshooting techniques. 25E-17 5.9 SYSTEM VALIDATION AND ACCEPTANCE TESTING 5.9.1 To assure proper and error free operation of the data traffic channel the proposer will set and test BER thresholds, verify there are no alarms on system, conduct load testing of link, verify link RSL measurements and activate AES encryption on link. 6.0 TERMS AND CONDITIONS OF SPECIAL NOTE 6.1 Acceptance Process When invited by the selected Vendor, the City will test the system for each system requirement and condition [see sections 3.0 and 5.0]. The City will notify the Vendor of any problems found. The Vendor will be given the opportunity to remedy these. The acceptance cycle will continue until the City is satisfied that all system requirements and condition have been satisfied in accordance to the Agreement. 6.2 Payment Schedule Payments to the selected Vendor will be made as follows: Payment # Trigger Event/Condition Payment % First Payment Upon the turnover by the Vendor of an operating 50% system to the City for Acceptance Testing Second Payment After final acceptance by the City of a fully 30% functioning system meeting all the system requirements and conditions of the Agreement. Final Payment Completion of the accepted system operating 20% without requiring maintenance or support for a continuous uninterrupted 30 day period. The City Information Services Manager may reduce this period if it is in the best interest of the City. 6.3 Documents to be Construed Together The Request for Proposal and the Agreement to be entered into between the Vendor and the City, and all modifications of said documents, shall be construed together as one document. 6.4 Parking The City cannot guarantee availability of parking in which case the Vendor must bear the cost of alternative parking. 25E-18 6.5 Prices No increase in price from those initially proposed and covered by the Agreement will be allowed during the period covered by this agreement without the City's concurrence and prior approval. 6.6 Taxes Prices proposed shall include all applicable taxes. 25E-19 Exhibit B Vendor's Proposal Response Form 25E-20 4 "1. 1)a-111 SMA41-e0 September 13, 2011 Tom Gergen City of Santa Ana Information Services Division 20 Civic Plaza, M-12 Santa Ana, CA 920701 Ref: RFP-IS-504, Wireless Millimeter 80GHz Radio Dear Tom Gorgon: Thank you for providing Pacific Services Inc., with the opportunity to submit this response to your above request for proposal (RFP). We have read your RFP, Instructions and Appendix A Response form. We acknowledge and we understand the scope of work, the services and products sought by the City of Santa Ana for this requirement. Our proposed Bridgewave AR80-AES radio solution fully meets your specifications. We did attend the mandatory proposer's conference on 08/29/11 per RFP requirements. Please note, we take exception to section 5.7.3 stating 7x24 Next Business Day Maintenance Coverage", because it was different from page 26 section 3 of the price proposal which specified 'Three (3) year support agreemont 8x5xNext Business Day Coverage. We quoted 8x5xNBD on the RFP, Our pricing for 7x24xNBD Is $12,261.02. Please find the enclosed following documents: -Proposal Response Form --Appendix A (completed) -Copy of RFP -Bridgewave Certificates, Letter of Authorization -City of Santa Ana Wireless Site Survey Report -Bridgewave Link Availability Calculations -Bridgewave AR80 Specifications -Bridgewave Advanced Security -Bridgewave Adapt Path -Bridgewave Adapt Rate -Bridgewave 80GHz (E-Band) licensing -Pacific Services Wireless Sheet -Pacific Services Reference Customer Network Drawings 25E-21 )ur proposed solution and response. 25E-22 Appendices Appendix A - Proposal Response Form Appendix B - Sample Agreement Appendix C - Sample Insurance Forms 17 25E-23 Appendix A - Proposal Response Form (Fill in this form or submit a separate response which addresses each item.) Proposal for Point-to-point High-capacity Wireless Millimeter-Band 80GHz System for The City of Santa Ana Section 1. Transmittal Letter [Optional] Proposing Vendors may include a transmittal letter which may, at their discretion, contain any introductory information that the Vendor feels is relevant. Section 2. Proposal Response Form Name of Proposing Firm: Pacific Services Inc 1060 Calle Negocio Ste C Proposers Principal Location: San Clemente Ca 92673 Proposers Location that will service the city: San Clemente Ca Orange County Contact Name for Proposal: Gary Greening Phone Number: 949-542-7995 Fax Number: 949-542-7996 email address garyg@pacdatacom.com Please submit answers to the following questions (Note: Proposer may attach additional pages as needed to complete responses.) Vendor Qualifications 1. Short summary description of the organization and major services/products offered. {ref. section 4.0) We are a systems integrator specializing in FSO, Microwave and Millimeter Radio systems Pacific Services designs, deploys and technically supports these various PTP RF Radio links. We also have expertise in Point-to- Multipoint and Mesh wireless networks. We offer both products, support and professional services. We hold numerous certifications from our microwave vendors (partners) See attached company literature. 2s 25E-24 2. Short summary description of the ownership. (ref. section 4.0) Pacific Services Inc is a Calif corporation The company was formed in 2002 to provide support services to our sister company Pacific Datacom Systems Inc which has been an active data communications company since 1985 ( 26 years) 3. The number of years that the Proposer has been in the business of providing wireless point-to-point communications systems/services. (If company name or ownership has changed of the period cited, please note and explain.) (ref. section 4.0) Years: 9 4. Has your firm had a contract terminated for cause within the last 3 years? If so, briefly explain the circumstances. f ref. section 4.0) NO 5. Has either a customer or a subcontractor/vendor/manufacturer sued your firm in the last 3 years? If so, briefly explain the circumstances. (ref. section 4.0) NO 6. Identify and provide evidence of the Proposer's certification/authorizations to provide BridgeWave systems/equipment for wireless point-to-point communications identified in section 4.0 of the RFP. Letter of Company Authorization & Certification from Bridgewave enclosed. Copy of Bridgewave technician certifications enclosed. Experienced Bridgewave partner for over four years 19 25E-25 7.. Identify and provide evidence of the staff to be assigned by the Proposer to work on the City's project and /or to provide maintenance support for a operational system are certification/authorizations by BridgeWave to perform such work/support on BridgeWave systems as identified in section 4.0 of the RFP. {ref. section 4.01 We have our field technicians complete technical certifications with our key radio vendors and refresh on an annual basis this includes Bridgewave Communications. The enclosed factory Bridgewave tech certifications show that we have adequate trained staff to provide quality maintenance support. These technicians have a combined experience of 31 years working with our company. We will assign anon- site supervisor and project mgr for this project. 8. How many BridgeWave factory certified technicians for the proposed equipment are on the Vendor's staff? {ref. section 4.0) _6_ Number of BridgeWave factory certified technicians for proposed equipment 9. Can Vendor provide evidence of BridgeWave factory certifications for technicians for the proposed equipment are on the Vendor's staff? Pref. section 4.0} _X Yes, can and will fully provide/comply No Exceptions: 10. A description of any unique qualifications and experience which distinguish Proposer's ability to engineer and design 80GHz range wireless point-to-point systems using BridgeWave communications equipment/systems. Pref. section 4.0} Pacific Services successful installation and completion of three 80GHZ Bridgewave links for the City of Santa Ana and ongoing maintenance support agreements We have on staff two experienced RF engineers, We hold the record of the longest USA 80 GHZ link of 6.17 miles at Paradise Casino AZ _ 11. Can Vendor provide response to emergency service calls with a two [21 hour on-site response by BridgeWave factory certifications for technicians? {ref. section 4.0} X_ Yes, can and will fully provide/comply No Exceptions: 12. Can Vendor provide Hotline Support manned by well-trained individuals who respond within a one [1 ] hour call-back period? {ref. section 4.0} _X_ Yes, can and will fully provide/comply No Exceptions: zo 25E-26 13. Over the past three years, how many projects for wireless point-to-point systems using BridgeWave communications equipment have your firm provided with: {ref. section 4.0) Descrlptfon Qty System Engineering & Design 21 Equipment 13 Installation & Configuration _26 Warranty support _16- 14. References f ref. section 4.0) Provide a MAXIMUM of three (3) references from government agencies or commercial firms that will attest to your firm's ability within the last three years to provide work similar in scope sought by the City in this RFP. Reference One: Name of Client City of Santa Ana Info Systems Location where work was performed Santa Ana Knowledgeable contact (name) Jim Lentz Contact's title Network mgr Contact' email address Ilentz Santa-ana.ors Contact's phone number 714-647-6909 Approximate period during which the services were provided Since 2003 Description of work provided Maint support FSO and Bridgewave Radios Reference Two: Name of Client Sure Fire LLC Location where work was performed Fountain Valley Knowledgeable contact (name) Don Forbes Contact's title IT Mgr Contact' email address dforbesC@surefire.com Contact's phone number 714-545-9444 ext.1230 Approximate period during which the services Last 4 years 21 25E-27 j were provided Description of work provided Proxim & Bridgewave Radio install and support Reference Three: Name of Client Applied Medical Location where work was performed Rancho Santa Margarita Knowledgeable contact (name) Harig, Paul Contact's title It manager Contact' email address pharig@appliedmedical.com Contact's phone number 949-713-8000 Approximate period during which the services were provided April 2011 to present Description of work provided Bridgewave Radio system install & support OTHER REFERENCES: City of Los Angeles, Chevron, US Forest, Los Alamitos Medical, JPL NASA, Saddleback Church, Orange County Sanitation. Services and Products Sought 15. Proposer acknowledges and understands the services and products sought by the City along with related conditions as identified in the RFP. (ref. section 3.0) _,X Yes, can and will fully provide/comply No Exceptions: 16. On the link formed by the two end points identified by the City, the Proposer will perform a Line of Sight Survey and examine the suitability for BridgeWave equipment installation as identified in the RFP. The Proposer will provide a copy of this survey as part of their proposal. f ref. section 3.0 & 5.0) _X Yes, can and will fully provide/comply No Exceptions: 22 25E-28 17. On the link formed by the two end points identified by the City, the Proposer will perform a Link Budget Analysis detailing the expected availability for the path span the link. The Proposer will provide a copy of this analysis as part of their proposal. {ref, section 3.0 & 5.0} _,X_ Yes, can and will fully provide/comply No Exceptions: 18. On the link formed by the two and points identified by the City, the Proposer will perform a Wireless Site Survey Report detailing radio requirements for the proposed turnkey system. The Proposer will provide a copy of this report as part of their proposal. {ref. section 3.0 & 5.01 ___X_, Yes, can and will fully provide/comply No Exceptions: System Requirements 19. Proposer acknowledges and understands the General System Requirements along with related conditions as identified in the RFP. {ref. section 5.0} TX Yes, can and will fully provide/compiy No Exceptions: 20. Proposer acknowledges and understands the RF/Modem Requirements along with related conditions as identified in the RFP. (ref. section 5.0) _X? Yes, can and will fully provide/comply No Exceptions: 23 25E-29 21. Proposer acknowledges and understands the Data Interface Requirements along with related conditions as identified in the RFP. {ref, section 5.0) _X Yes, can and will fully provide/comply No Exceptions: 22. Proposer acknowledges and understands the Power Requirements along with related conditions as identified in the RFP. (ref. section 5.0) _X- Yes, can and will fully provide/comply No Exceptions: 23. Proposer acknowledges and understands the Environmental Requirements along with related conditions as identified in the RFP. {ref. section 5.0) _X Yes, can and will fully provide/comply No Exceptions: 24. Proposer acknowledges and understands the Installation and Configuration along with related conditions as identified in the RFP. {ref. section 5.0) _.X__._ Yes, can and will fully provide/comply No Exceptions: 24 25E-30 25. Proposer acknowledges and understands the Maintenance and Support along with related conditions as identified in the RFP. {ref. section 5.0} _X_ Yes, can and will fully provide/comply No Exceptions: 26. Proposer acknowledges and understands the Training along with related conditions as identified in the RFP. {ref. section 5.01 __XT Yes, can and will fully provide/comply No Exceptions: 27. Proposer acknowledges and understands the System Validation and Acceptance Testing along with related conditions as identified in the RFP. {ref, section 5.0} ___X_ Yes, can and will fully provide/comply No Exceptions: Terms and Condition of Special Note 28. Proposer acknowledges and understands the select special terms and condition include in this RFP. {ref. section 10.01 .__X Yes, can and will fully provide/comply No Exceptions: 25 25E-31 a .L' G E N O U) N Y N 2 .5 00 W z N 0 4 m N L 06 U (D Y N c' o 0 •U (CS ? ? t! •L C: lC a 'o/? ? `I' c ?. O C - C. O 0 u? 0 0 0 0 0 NN N co N o6 *MM' E L N T 69 M kA Q ? 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