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HomeMy WebLinkAbout22A - SPEC - COMMVAULT COMPUTER SUPPORTREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: DECEMBER 3, 2012 TITLE: CONTRACT AWARD TO EN POINTE TECHNOLOGIES FOR COMMVAULT PREMIER SUPPORT AND MAINTENANCE RENEWAL (SPEC. NO. 12-069) AA "A CITY ANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ? As Recommended ? As Amended ? Ordinance on Vt Reading ? Ordinance on 2nd Reading ? Implementing Resolution ? Set Public Hearing For CONTINUED TO FILE NUMBER Award a contract to En Pointe Technologies Sales Inc. for CommVault Premier Support and Maintenance Renewal in an annual amount not to exceed $40,000, with an option to extend for up to three additional one-year renewals, exercisable by the City Manager. DISCUSSION The Information Services Division provides computerized support to both the City Hall and the Santa Ana Police Department (SAPD) Data Centers, which together house the largest concentration of computer systems used to support City operations. Over 200 server class computers operating in these data centers host computer systems that all City agencies and departments utilize. To ensure the integrity of these systems, the computer data must be protected from loss or damage due to a disaster, equipment failure or even inadvertent deletion or change. The process of copying and storing computer data separately from its primary computer device is called "backing up". Currently some 12 terabytes (12,000,000,000,000 bytes) of computer data are backed up regularly from the City Hall and SAPD data centers. In 2007, CommVault data backup and recovery software was installed and has performed satisfactorily. Premier support and maintenance is offered on an annual basis and is needed to ensure continuity of computing operations in support of City services. The renewal will provide updates, upgrades and technical support to keep critical software operating at peak efficiency. 22A-1 Contract Award for CommVault Premier Support and Maintenance Renewal December 3, 2012 Page Two The notice inviting bids was advertised on October 23, 2012 and bids were solicited. A summary of the bid invitations and bids received is as follows: 4 Invitations For Bid mailed 1 Bid received The bid received and opened on November 1, 2012 from En Pointe Technologies Sales Inc. is responsive to the specifications and meets the City's requirements. FISCAL IMPACT Funds are available in Finance Information Systems Strategic Plan Maintenance and Support (accounting unit 10910147-62300). APPROVED AS TO FUNDS AND ACCOUNTS: Francisco Gutierrez Executive Director Finance & Management Services Agency EG 22A-2