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MARCH 3, 2015
HOUSING AUTHORITY FIVE
YEAR/ANNUAL PLAN AND
ADMINISTRATIVE PLAN REVISION
(STRATEGIC PLAN NO 3)
EX UTI DIRECTOR._,`
Recommend that the Housing Authority:
❑ As Recommended
❑ As Amended
1 Adopt a resolution to approve and authorize submission of the Five Year/Annual Plan to the
United States Department of Housing and Urban Development.
2. Approve the revisions to the Administrative Plan and authorize submission to the Department
of Housing and Urban Development.
COMMUNITY REDEVELOPMENT AND HOUSING COMMISSION RECOMMENDATION
At its Regular Meeting of February 25, 2015, by a vote of 4:0, the Community Redevelopment and
Housing Commission recommended that the Housing Authority adopt a resolution to approve and
submit the Five Year/Annual Plan and Administrative Plan Revision to the United States
Department of Housing and Urban Development.
DISCUSSION
The U. S. Department of Housing and Urban Development (HUD) requires housing authorities that
administer a Housing Choice Voucher (HCV) Rental Assistance program to have a Five
Year/Annual Plan and Administrative Plan. The purpose of the Santa Ana Housing Authority's
Five Year-Annual Plan is to advise HUD, program participants, and members of the public of its
policies and procedures to serve the needs of very low-income families. The purpose of the
Administrative Plan is to describe the Authority's policies and procedures to implement the HCV
program in Santa Ana.
The Five Year/ Annual Plan (Exhibit 1) provides detailed information about the current operations
of the Housing Authority, including programs, participants, services for the next five years, and any
operational or participant's concerns. A survey (Exhibit 2) was sent in November 2014 to
a
PH - Annual & Administrative Plan
March 3, 2015
Page 2
participants living in the city of Santa Ana, landlords and applicants in three languages: English,
Spanish, and Vietnamese.
The Administrative Plan serves as supporting documentation for the Five Year/Annual Plan. It
informs the public and staff about HCV regulations and explains how the Santa Ana Housing
Authority will implement those regulations. The Administrative Plan (Exhibit 3) was last adopted in
April 2014. The Administrative Plan must be revised to ensure compliance with regulatory changes
made by HUD, and policy and procedure changes proposed by the Housing Authority. The
following sections were updated:
• Regulatory changes to portability procedures
• Process to open the wait list
HUD regulations require a 45-day comment period. On January 8, 2015, notification was
published in the Orange County Register that the draft plan was available for review. The
notification was also published in Nguoi Viet and La Opinion newspapers. The public comment
period ended on February 25, 2015. All comments received will be included in the final document
submitted to HUD.
FISCAL IMPACT
There is no fiscal impact associated with this action.
SS/MZ/np
Exhibits: 1. Draft Five Year/Annual Plan
2. Comments from the Participant, Landlord, Applicant Survey
3. Draft Administrative Plan
4. Resolution
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Exhibit I
102.11M
PHA 5-Year and U.S. Department of Housing and Urban OMB No. 2577-0226
Annual Plan Development Expires 4/30/2011
Office of Public and Indian Housing
1.0
PHA Information
PHA Name: PHA Code:
PHA Type: ❑ Small 0 High Performing ❑ Standard ❑ HCV (Section 8)
PHA Fiscal Year Beginning: (MM/YYYY): 07/01/2015
2.0
Inventory (based on ACC units at time of FY beginning in 1.0 above)
Number of PH units: Number of HCV units: 2699
3.0
Submission Type
0 5-Year and Annual Plan ❑ Annual Plan Only ❑ 5-Year Plan Only
4.0
PHA Consortia ❑ PHA Consortia: (Check box if submitting a joint Plan and complete table below.)
Participating PHAs
PHA
Program(s) Included in the
Programs Not in the
No. of Units in Each
Program
Code
Consortia
Consortia
PH
11CV
PHA 1:
PHA 2:
PHA 3:
5.0
5-Year Plan. Complete items 5.1 and 5.2 only at 5-Year Plan update.
5.1
I.. . ........ .. . .......... . ..... . ..... . --------- ___ .... . .. .... . .......
Mission. State the PHA's Mission for serving the needs of low-income, very low-income, and extremely low income families in the PHA's
jurisdiction for the next five years:
In a partnership with the U.S. Department of Housing and Urban Development (HUD) and partners from the community, we strive to provide
quality stable housing opportunities to individuals and families and provide opportunities to allow economic self sufficiency.
Page I of 2 form H]UD-50075 (4/2008)
3-3
5.2 Goals and Objectives. Identify the FHA's quantifiable goals and objectives that will enable the PHA to serve the needs of low-income and very
low - income, and extremely low - income families for the next five years. Include a report on the progress the PHA has made in meeting the goals
and objectives described in the previous 5-Year Plan.
Goals and Accomplishments for Five -Year Plan 2010 -2014
Goal #1: Expand the supply of affordable housing by applying for additional rental voucher when made available.
2010 -2014 progress: Applied for and awarded 100 NED vouchers. No additional vouchers available.
Goal #2: Improve the quality of assisted housing by improving voucher management, increasing customer satisfaction, and improving specific
management functions (implement hand held automated HQS inspection devises.
• 2010 -2014 progress° SAHA maintained high- performer status for all five years. Customer service ratings continue to be high rating
"good" or " excellent" in 86% of responses in 2014 survey.
• Implemented handheld inspections
• Implemented owner portal
• Implemented direct deposit with landlords
• Contracted for sign language services with local non - profit.
• Contracted with Language line.
• Implemented software for rent reasonable regulations.
Goal 93: Increase assisted housing choices by providing portability counseling to 100% of participants, conducting outreach to potential
participating property owners, and implementing voucher homeownership program.
• 2010 -2014 Progress: 100% of participants received portability counseling. SAHA maintained communications with Orange County
Apartment owners Association to recruit new participating owners. Mail Newsletters to owner's quarterly.
Goal 44: Provide an improved living environment through efforts to link participants with local neighborhood associations.
• 2010 -2014 Progress: provide via tenant newsletters and during voucher issuance briefings.
Goal 45: Promote self- sufficiency by increasing employment among participants, linking to supportive services to increase independence for the
elderly and /or disabled, and increase participation in the Family Self - Sufficiency (FSS) program.
• 2010 -2014 Progress: SAHA continued providing referrals to the Santa Ana W /O /R/K Center for job training and placement services,
provided information and linkages to the County's Council on Aging (elderly services) and the Dayle McIntosh Center (disabled
services), and conducted recruitment for the FSS program at initial voucher issuance, at annual re- examinations, and through tenant
newsletters.
Goal #6: Ensure equal opportunity and affirmatively further fair housing through coordination with the Orange county Fair Housing Council, the
preparation of the Analysis of Impediments to fair housing choice, and continued training on fair housing practices for staff, owners, and
participants.
• 2010 -2014 Progress: Fair Housing programs and resources are included in all issuance briefings. Reasonable Accommodation tracking
logs were implemented. Communication was maintained with the County's Fair housing Council, Public Law Center, and Legal Aid,
ensuring proper referrals for anyone alleging discrimination, whether an HCV participant or member of the public.
• Assist the City of Santa Ana in maintaining of the housing Stock.
Goals for 2015 -2019
Goal #1: Expand the supply of affordable housing by applying for additional housing Choice Voucher when available.
• Apply for any new funding opportunities.
Goal 42: Improve the quality of assisted housing by improving voucher management, increasing customer satisfaction, and improving specific
management functions.
• Retain high performer SEMAP
• Open on -line wait list application process
• Implement applicant portal
• Research paperless file options.
• Maintain leasing to 100% of HAP funding.
Goal 43: Increase assisted housing choices, portability counseling to 100% of participants, conducting outreach to potential property owner.
• Continue to mail owner /participant newsletters.
• Implement annual customer satisfaction survey.
Goal #4: Promote self - sufficiency by increasing employment among participants, linking to supportive services to increase independence for the
elderly and/or disabled, and increase participation in the Family Self Sufficiency (FSS) program.
• Continue to provide referrals to the Santa Ana W /O /R/K Center for job training and placement services, providing information and
linkages to the County's Council on Aging (elderly services) and the Dayle McIntosh Center (disabled services), and conducted
recruitment for the FSS program at initial voucher issuance, at annual re- examinations, and through tenant newsletters.
Goal #5: Ensure equal opportunity and aftinnatively further fair housing through coordination with the Orange County Fair Housing Council, the
preparation of the Analysis of impediments to fair housing choice, and continued training on fair housing practices for staff owner's and
participants.
• Fair Housing programs and resources are included in all issuance briefings, reasonable accommodation tracking logs updated.
Communication was maintained with the County's Fair Housing Council, Public Law Center, and Legal Aid, ensuring proper referrals
for anyone alleging discrimination, whether an HCV participant or member of the public.
• Assist the City of Santa Ana in maintaining of the housing Stock,
2agc yof 2 form HUD -50075 (4/2004)
.�
--
PHA Plan Update ^� - -- -- - - - -�-
(a) Identify all PHA Plan elements that have been revised by the PHA since its last Annual Plan submission:
Eligibility Selection from wait list: Update definition offarnily to include gender identity and sexual orientation per PIH 2014 -20, Administrative
Plan updated.
Financial Resources no change
Rent Detenssination— no change
Operations and Management: Added owner portal and owner direct deposit.
Grievance Procedures — no change
Designated Elderly and Disabled housing — N/A
Community Service — N/A
Safety and crime Prevention — N/A
Pets — N/A
6.0
Civil Rights Certification — No change full compliance
Fiscal Year Audit No Findings to date.
Asset Management N/A
Violence Against women Act Information regarding SAFIA's efforts for victims of domestic violence to obtain and maintain housing, and prevent
domestic violence in assisted families, in accordance with the Violence Against Women Act (VAWA) of 2005
• Update definition of VAWA to include sexual assault.
• SAHA coordinates closely with the County of Orange's Domestic Violence office for referrals and to ensure applicants and participants
are made knowledgeable of all available services
• Information on details of VAWA as pertaining to owner /tenant relations and evictions is given to all applicants and program participants
and mailed to all participant owners.
• SAHA's Administrative Plan details restrictions on terminating assistance for victims of domestic violence, as well as guidelines on
terminating assistance for perpetrators of domestic violence.
• SAIIA discusses VAWA regulations with staff at least annually.
(b) Identify the specific location(s) where the public may obtain copies of the 5 -Year and Annual PHA Plan. For a complete list of PHA
Plan elements, see Section 6.0 of the instructions.
Main PHA Business Office: Santa Ana City Hall, 20 Civic Center Plaza, I` Floor, Santa Ana, CA 92702
Hope VI, Mixed Finance Modernization or Development, Demolition and /or Disposition, Conversion of Public Housing, Homeownership
7.0
Programs, and Project -based Vouchers. Include statements related to these programs as applicable.
Housing Choice Voucher (HCV) homeownership (applying HAP and 77P to mortgage instead of rent) is possible, but funding gap exists between
available resources and local for -sale housing market.
8.0
Capital Improvements. Please complete Parts 8.1 through 8.3, as applicable.
N/A
8.1
Capital Fund Program Annual Statement /Performance and Evaluation Report. As part of the PHA 5 -Year and Annual Plan, annually
complete and submit the Capital Fund Program Annual Statement/Performance and Evaluation Report, form HUD- 50075.1, for each current and
open CFP grant and CFFP financing.
8.2
Capital Fund Program Five -Year Action Plan. As part of the submission of the Annual Plan, PHAs must complete and submit the Capital Fund
Program Five -Year Action Plan, form HUD - 50075.2, and subsequent annual updates (on a rolling basis, e.g., drop current year, and add latest year
for a five year period). Large capital items must be included in the Five -Year Action Plan.
8.3
Capital Fund Financing Program (CFFP).
❑ Check if the PHA proposes to use any portion of its Capital Fund Program (CFP) /Replacement Housing Factor (RHF) to repay debt incurred to
finance capital improvements.
Housing Needs. Based on information provided by the applicable Consolidated Plan, information provided by HUD, and other generally available
data, make a reasonable effort to identify the housing needs of the low- income, very low - income, and extremely low - income families who reside in
the jurisdiction served by the PHA, including elderly families, families with disabilities, and households of various races and ethnic groups, and
9.0
other families who are on the public housing and Section 8 tenant -based assistance waiting lists. The identification of housing needs must address
issues of affordability, supply, quality, accessibility, size of units, and location.
The recently completed Housing Element of the City of Santa Ana's General Plan has identified as a goal 156 units of housing affordable to very
low income households and 122 units of housing affordable for low income households. Whereas the majority of the participants (60 %) and
applicants (47 %) only require 1 bedroom units. Of the overall renting population in Santa Ana, 45% have household of 5 or persons. The most
recent data regarding severe housing burden for renters by income level is 12% for very low, 60% for extremely low. Moderate housing burden by
income level is 61 % very low and 82% extremely low. 50% of elderly renters are estimated. to overpay for housing. Of the 1808 families on the
wait 11 % are disabled 22% are elderly. SAHA is providing 8 project based vouchers in a new construction project specifically for the
developmentally disabled population. This is a population that we determined to have a number of barriers to affordable housing. Currently RFP
for additional Project Based Units.
9.1 Strategy for Addressing Housing Needs. Provide a brief description of the FHA's strategy for addressing the housing needs of families in the
jurisdiction and on the waiting list in the upcoming year. Note: Small, Section 8 only, and High Performing PHAs complete only for Animal
Plan submissions with the 5 -Year Plan.
SAHA will continue to maximize voucher utilization, apply for new vouchers when they are made available, and continue to investigate fraudulent
activity to maintain the program's integrity.
�;�ge 12 form IIIJD -50075 (4/2008)
Additional Information. Describe the following, as well as any additional information HUD has
10.0 (a) Progress in Meeting Mission and Goals. Provide a brief statement of the PHA's progress in meeting the mission and goals described in the 5-
Year Plan. SAHA continues to strive for full lease -up of all baseline units /or expenditures of all available funding. SARA continues to evaluate
our customer service ratings to determine if there are any areas for improvements. SAHA continues to market the FSS program to HCV
participants in an effort to assist family to move to self - sufficiency. SAHA continues to work with the City of Santa Ana Code Enforcement
Department to assist with and maintain the housing stock.
(b) Significant Amendment and Substantial Deviation/Modification. Provide the PHA's definition of "significant amendment" and "Substantial
deviation/modification"
Any change via regulation, interpretation, or other guidance that measurably changes the administration of the HCV Program.
11.0 Required Submission for MUD Field Office Review. In addition to the PHA Plan template (HUD - 50075), PHAs must submit the following
documents. Items (a) through (g) may be submitted with signature by mail or electronically with scanned signatures, but electronic submission is
encouraged. Items (h) through (i) must be attached electronically with the PHA Plan. Note: Faxed copies of these documents will not be accepted
by the Field Office.
(a) Form HUD - 50077, PHA Certifications of Compliance with the PHA Plans and Related Regulations (which includes all certifications relating
to Civil Rights)
(b) Form HUD - 50070, Certification for a Drug -Free Workplace (PHAs receiving CFP grants only)
(c) Fonn HUD- 50071, Certification of Payments to Influence Federal Transactions (PHAs receiving CFP grants only)
(d) Form SF -LLL, Disclosure ofLobbying Activities (PHAs receiving CFP grants only)
(e) Form SF- LLL -A, Disclosure of Lobbying Activities Continuation Sheet (PHAs receiving CFP grants only)
(t) Resident Advisory Board (RAB) comments. Comments received from the RAB must be submitted by the PHA as an attachment to the PHA
Plan. PHAs must also include a narrative describing their analysis of the recommendations and the decisions made on these recommendations.
(g) Challenged Elements
(h) Form HUD - 50075.1, Capital Fund Program Annual Statement /Perfa°mance and Evaluation Report (PHAs receiving CFP grants only)
(i) Fonn HUD - 50075.2, Capital Fund Program Five -Year Action Plan (PHAs receiving CFP grants only)
AageAof2 form IILJD -50075 (4/2008)
This information collection is authorized by Section 511 of the Quality Housing and Work Responsibility Act, which added anew section 5A to the U.S. Housing Act
of 1937, as amended, which introduced 5 -Year and Annual PHA Plans, The 5 -Year and Annual PHA plans provide a ready source for interested parties to locate basic
PHA policies, rules, and requirements concerning the PHA's operations, programs, and services, and informs HUD, families served by the PHA, and members of the
public of the FHA's mission and strategies for serving the needs of low- income and very low- income families. This form is to be used by all PHA types for submission
of the 5 -Year and Annual Plans to HUD. Public reporting burden for this information collection is estimated to average 12.68 hours per response, including the time for
reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. HUD
may not collect this information, and respondents are not required to complete this form, unless it displays a currently valid OMB Control Number.
Privacy Act Notice. The United States Department of Housing and Urban Development is authorized to solicit the information requested in this form by virtue of Title
12, U.S. Code, Section 1701 et seq., and regulations promulgated thereunder at Title 12, Code of Federal Regulations. Responses to the collection of information are
required to obtain a benefit or to retain a benefit. The information requested does not lend itself to confidentiality
Instructions form HUD -50075
Applicability. This form is to be used by all Public Housing Agencies
(PHAs) with Fiscal Year beginning April 1, 2008 for the submission of their
5 -Year and Annual Plan in accordance with 24 CFR Part 903. The previous
version may be used only through April 30, 2008.
1.0 PHA Information
Include the full PHA name, PHA code, PHA type, and PHA Fiscal Year
Beginning (MM /YYYY).
2.0 Inventory
Under each program, enter the number of Annual Contributions Contract
(ACC) Public Housing (PH) and Section 8 units (HCV).
3.0 Submission Type
Indicate whether this submission is for an Annual and Five Year Plan, Ann.ral
Plan only, or 5 -Year Plan only.
4.0 PHA Consortia
Check box if submitting a Joint PHA Plan and complete the table.
5.0 Five -Year Plan
Identify the PHA's Mission, Goals and /or Objectives (24 CFR 903.6).
Complete only at 5 -Year update.
5.1 Mission. A statement of the mission of the public housing agency
for serving the needs of low- income, very low-income, and extremely
low - income families in the jurisdiction of the PHA during the years
covered under the plan.
5.2 Goals and Objectives. Identify quantifiable goals and objectives
that will enable the PHA to serve the needs of low income, very low -
income, and extremely low - income families.
6.0 PHA Plan Update. In addition to the items captured in the Plan
template, PHAs must have the clements listed below readily available to
the public. Additionally, a PHA must:
(a) Identify specifically which plan elements have been revised
since the PHA's prior plan submission.
(b) Identify where the 5 -Year and Annual Plan may be obtained by
the public. At a minimum, PHAs must post PHA Plans,
including updates, at each Asset Management Project (AMP)
and main office or central off ice of the PHA. PHAs are
strongly encouraged to post complete PHA Plans on its official
website. PHAs are also encouraged to provide each resident
council a copy of its 5 -Year and Annual Plan.
PHA Plan Elements. (24 CFR 903.7)
Eligibility, Selection and Admissions Policies, including
Deconcentration and Wait List Procedures. Describe
the PHA's policies that govern resident or tenant
eligibility, selection and admission including admission
preferences for both public housing and HCV and unit
assignment policies for public housing; and procedures for
maintaining waiting lists for admission to public housing
and address any site -based waiting lists.
Financial Resources. A statement of financial resources,
including a listing by general categories, of the PHA's
anticipated resources, such as PHA Operating, Capital and
other anticipated Federal resources available to the PHA,
as well as tenant rents and other income available to
support public housing or tenant -based assistance. The
statement also should include the non - Federal sources of
funds supporting each Federal program, and state the
planned use for the resources.
3. Rent Determination. A statement of the policies of the
PHA governing rents charged for public housing and HCV
dwelling units.
4a Operation and Management. A statement of tire rules,
standards, and policies of the PHA governing maintenance
management of housing owned, assisted, or operated by
the public housing agency (which shall. include measures
necessary for the prevention or eradication of pest
infestation, including cockroaches), and management of
the PHA and programs of the PHA.
5. Grievance Procedures. A description of the grievance
and informal hearing and review procedures that the PHA
makes available to its residents and applicants.
6. Designated Housing for Elderly and Disabled Families.
With respect to public housing projects owned, assisted, or
operated by the PHA, describe any projects (or portions
thereof), in the upcoming fiscal year, that the PHA has
designated or will apply for designation for occupancy by
elderly and disabled families. The description shall
include the following information: 1) development name
and number; 2) designation type; 3) application status; 4)
date the designation was approved, submitted, or planned
for submission, and; 5) the number of units affected.
Community Service and Self- Sufficiency. A description
of: (1) Any programs relating to services and amenities
provided or offered to assisted families; (2) Any policies
or programs of the PHA for the enhancement of the
economic and social self - sufficiency of assisted families,
including programs under Section 3 and FSS; (3) How the
PHA will comply with the requirements of community
service and treatment of income changes resulting from
welfare program requirements. (Note: applies to only
public housing).
Safety and Crime Prevention. For public housing only,
describe the PHA's plan for safety and crime prevention to
ensure the safety of the public housing residents. The
statement must. include: (i) A description of the need for
measures to ensure the safety of public housing residents;
(ii) A description of any crime prevention activities
conducted or to be conducted by the PHA; and (iii) A
description of the coordination between the PHA and the
appropriate police precincts for carrying out mime
prevention measures and activities.
Pagel oof 3 instructions firma. HUD -50075 (2008)
3-
9. Pets. A statement describing the PffAs policies and
requirements pertaining to the ownership of pets in public
housing.
10. Civil Rights Certification. A PHA will be considered in
compliance with the Civil Rights and AFFH Certification
if: it can document that it examines its programs and
proposed programs to identify any impediments to fair
housing choice within those programs; addresses those
impediments in a reasonable fashion in view of the
resources available; works with the local jurisdiction to
implement any of the jurisdiction's initiatives to
affirmatively further fair housing; and assures that the
annual plan is consistent with any applicable Consolidated
Plan for its jurisdiction.
11. Fiscal Year Audit. The results of the most recent fiscal
year audit for the PIIA.
12. Asset Management. A statement of how the agency will
carry out its asset management functions with respect to
the public housing inventory of the agency, including how
the agency will plan for the long -term operating, capital
investment, rehabilitation, modernization, disposition, and
other needs for such inventory.
13. Violence Against Women Act (VAWA). A description
of: 1) Any activities, services, or programs provided or
offered by an agency, either directly or in partnership with
other service providers, to child or adult victims of
domestic violence, dating violence, sexual assault, or
stalking; 2) Any activities, services, or programs provided
or offered by a PHA that helps child and adult victims of
domestic violence, dating violence, sexual assault, or
stalking, to obtain or maintain housing; and 3) Any
activities, services, or programs provided or offered by a
public housing agency to prevent domestic violence,
dating violence, sexual assault, and stalking, or to enhance
victim safety in assisted families.
7.0 Hope VI, Mixed Finance Modernization or Development,
Demolition and /or Disposition, Conversion of Public Housing,
Homeownership Programs, and Project -based Vouchers
(a) Hope VI or Mixed Finance Modernization or Development.
1) A description of any housing (including project number (if
known) and unit count) for which the PHA will apply for HOPE
VI or Mixed Finance Modernization or Development; and 2) A
timetable for the submission of applications or proposals. The
application and approval process for Hope VI, Mixed Finance
Modernization or Development, is a separate process. See
guidance on HUD's website at:
It1t1 www,alc gov!ntuep]ip r rm'pu E> md x.efi i
(b) Demolition andlor Disposition. With respect to public housing
projects owned by the PHA and subject to ACCs under the Act:
(1) A description of any housing (including project number and
unit numbers [or addresses]), and the number of affected units
along with their sizes and accessibility features) for which the
PHA will apply or is currently pending for demolition or
disposition; and (2) A timetable for the demolition or
disposition. The application and approval process for demolition
and /or disposition is a separate process. See guidance on HUD's
website at:
tlr9;ep_ www.] er l gcrvioi'ttc prh %c ... s c durrcu, da_ypo t. x;.c
fill
Note: This statement must be submitted to the extent that
approved and/or pending demolition and/or disposition has
changed.
(c) Conversion of Public Housing. With respect to public
housing owned by a PHA: 1) A description of any building
or buildings (including project number and unit count) that
the PHA is required to convert to tenant -based assistance or
Page 2 of 3
8 -8
that the public housing agency plans to voluntarily convert;
2) An analysis of the projects or buildings required to be
converted; and 3) A statement of the amount of assistance
received under this chapter to be used for rental assistance or
other housing assistance in connection with such conversion,
See guidance on HUD's website at:
htal-, / /Wnti�u.ILLv rwcgljri. tpu6Ygrtztrr5 ,ar, %,',crnvcrsizrr,cfxrz
(d) Homeownership. A description of any homeownership
(including project number and unit count) administered by
the agency or for which the PHA has applied or will apply
for approval.
(e) Project -based Vouchers. If the PFIA wishes to use the
project -based voucher program, a statement of the projected
number of project -based units and general locations and how
project basing would be consistent with its PHA Plan,
8.0 Capital Improvements. This section provides information on a PHA's
Capital Fund Program. With respect to public housing projects owned,
assisted, or operated by the public housing agency, a plan describing the
capital improvements necessary to ensure long -term physical and social
viability of the projects must be completed along with the required
forms. Items identified in 8.1 through 8.3, must be signed where
directed and transmitted electronically along with the PHA's Annual
Plan submission.
8.1 Capital Fund Program Annual StatementlPerformance and
Evaluation Report. PHAs must complete the Capital Fund
Program Annual Statement /Performance and Evaluation Report
(form HUD - 50075.1), for each Capital Fund Program (CFP) to be
undertaken with the current year's CFP funds or with CFFP
proceeds. Additionally, the form shall be used for the following
purposes:
(a) To submit the initial budget for a new grant or CFFP;
(b) To report on the Performance and Evaluation Report progress
on any open grants previously funded or CFFP; and
(c) To record a budget revision on a previously approved open
grant or CFFP, e.g., additions or deletions of work items,
modification of budgeted amounts that have been undertaken
since the submission of the last Annual Plan. The Capital
Fund Program Annual StatemerruPerfornrance and
Evaluation Report must be submitted annually.
Additionally, PHAs shall complete the Performance and
Evaluation Report section (see footnote 2) of the Capital Fund
Program Annual StatementlPerformance and Evaluation (form
HUD - 50075.1), at the following times:
At the end of the program year; until the program is
completed or all funds are expended;
When revisions to the Annual Statement are made,
which do not require prior IfUD approval, (e.g.,
expenditures for emergency work, revisions resulting
from the PHAs application of fumgibility); and
3. Upon completion or termination of the activities funded
in a specific capital fund program year.
8.2 Capital Fund Program Five -Year Action Plan
PHAs must submit the Capital Fund Program Five -Year Action
Plan (form HUD - 50075.2) for the entire PHA portfolio for the first
year of participation in the CFP and annual update thereafter to
eliminate the previous year and to add a new fifth year (rolling
basis) so that the form always covers the present five -year period .
beginning with the current year.
8.3 Capital Fund Financing Program (CFFP). Separate, written
HUD approval is required if the PHA proposes to pledge any
Instructions form HUD -50075 (2008)
portion of its CFP /RHF funds to repay debt incurred to finance
capital improvements. The PHA must identify in its Annual and 5-
year capital plans the amount of the annual payments required to
service the debt. The YHA must also submit an annual statement
detailing the use of the CFFP proceeds. See guidance on HUD's
website at:
lsttl7;_/ wwv .11er t xc>f1.px c ,xlrrtc %Iro,T ga aaxr; -'1tOs i agrd_;xr;ct
9.0 Housing Needs. Provide a statement of the housing needs of families
residing in the jurisdiction served by the PHA and the means by which
the PHA intends, to the maximum extent practicable, to address those
needs. (Note: Standard and'froubled PHAs complete annually; Small
and High Performers complete only for Annual Plan submitted with the
5 -Year Plan).
9.1 Strategy for Addressing Housing Needs. Provide a description of
the PHA's strategy for addressing the housing needs of families in
the jurisdiction and on the waiting list in the upcoming year.
(Note: Standard and Troubled PHAs complete annually; Small
and High Performers complete only for Annual Plan submitted
with the 5 -Year Plan).
10.0 Additional Information. Describe the following, as well as any
additional information requested by HUD:
(a) Progress in Meeting Mission and Goals. PHAs must
include (i) a statement of the PHAs progress in meeting the
mission and goals described in the 5 -Year Plan; (ii) the basic
criteria the PHA will use for determining a significant
amendment from its 5 -year Plan; and a significant
amendment or modification to its 5 -Year Plan and Annual
Plan. (Note: Standard and Troubled PHAs complete
annually; Small and High Performers complete only for
Annual Plan submitted with the 5-Year Plan).
(b) Significant Amendment and Substantial
Deviation /Modification. PHA must provide the definition
of "significant amendment" and "substantial
deviation/modification ". (Note: Standard and Troubled
PHAs complete annually; Small and High Performers
complete only for Annual Plan submitted with the 5 -Year
Plan.)
Page 3 of 3
3-9
(c) PHAs must include or reference any applicable memorandum
of agreement with HUD or any plan to improve performance.
(Note: Standard and Troubled PHAs complete annually).
11.0 Required Submission for HUD Field Office Review. In order to be a
complete package, PHAs must submit items (a) through (g), with
signature by mail or electronically with scanned signatures. Items (h)
and (i) shall be submitted electronically as an attachment to the PHA
Plan.
(a) Form HUD- 50077, PFIA Certifications of'Compliance with
the PHA Plans and Related Regulations
(b) Form HUD- 50070, Certification for a Drug -Free Workplace
(PHAs receiving CFP grants only)
(c) Form HUD - 50071, Certification of Payments to Influence
Federal Transactions (PHAs receiving CFP grants only)
(d) Form SF -LLL, Disclosure of Lobbying Activities (PHAs
receiving CFP grants only)
(e) Form SF- LLL -A, Disclosure of Lobbying Activities
Continuation Sheet (PHAs receiving CFP grants only)
(f) Resident Advisory Board (RAB) comments.
(g) Challenged Elements. Include any element(s) of the PHA
Plan that is challenged.
(h) Fonn HUD- 50075.1, Capital Fund Program Annual
Statement/Performance and Evaluation Report (Must be
attached electronically for PHAs receiving CFP grants
only). See instructions in 8.1.
(i) Form HUD - 50075.2, Capital Fund Program Five -Year
Action Plan (Must be attached electronically for PHAs
receiving CFP grants only). See instructions in 8.2.
Instructions form I- IUD -50075 (2008)
X 1 1 � ► ► � � � 71 1
The Housing Authority of the City of Santa Ana mailed surveys to all Housing Choice Voucher Participants living in the
city of Santa Ana, Current Landlords and Applicants. The survey was mailed to Participants in English, Vietnamese, and
Spanish.
The results of the survey are as follow:
English- Participant Survey
How would you rate the Customer Services? Please circle the one that applies:
Appointments: Excellent _22_ Average _21_ Needs Improvement 2
Phone Calls: Excellent _4_ .Average _38_ Needs Improvement____ 10
Inspector: Excellent _35— Average _23 Needs Improvement 6
Case Manager: Excellent _33_Average _17 Needs Improvement 4_
Supervisor: Excellent _32— Average ___18_ Needs Improvement 1
1
Exhibit 2
3 -10
0 -3
4 -6
7 -10
11 -15
16+
Total
21.4
Years
Years
Years
Years
Years
se in family
How long have you been receiving rental
about the rental
185
50
47
22
217
What was the reason for
63
35
33
24
25
35
assistance from the Housing Authority?
How would you rate the Customer Services? Please circle the one that applies:
Appointments: Excellent _22_ Average _21_ Needs Improvement 2
Phone Calls: Excellent _4_ .Average _38_ Needs Improvement____ 10
Inspector: Excellent _35— Average _23 Needs Improvement 6
Case Manager: Excellent _33_Average _17 Needs Improvement 4_
Supervisor: Excellent _32— Average ___18_ Needs Improvement 1
1
Exhibit 2
3 -10
Personal
Closer to
Hosing
Rent
Dirty
Safety /increa
21.4
Ill /Sick/family
Family /work
Voucher
increase
Apt /landlord /p
se in family
207
about the rental
185
17
5
roperty sold
size
What was the reason for
17
15
33
24
25
35
your last move?
How would you rate the Customer Services? Please circle the one that applies:
Appointments: Excellent _22_ Average _21_ Needs Improvement 2
Phone Calls: Excellent _4_ .Average _38_ Needs Improvement____ 10
Inspector: Excellent _35— Average _23 Needs Improvement 6
Case Manager: Excellent _33_Average _17 Needs Improvement 4_
Supervisor: Excellent _32— Average ___18_ Needs Improvement 1
1
Exhibit 2
3 -10
Yes
No
Total
Are you aware of the
21.4
Family Self Sufficiency
46
168
Program?
207
about the rental
How would you rate the Customer Services? Please circle the one that applies:
Appointments: Excellent _22_ Average _21_ Needs Improvement 2
Phone Calls: Excellent _4_ .Average _38_ Needs Improvement____ 10
Inspector: Excellent _35— Average _23 Needs Improvement 6
Case Manager: Excellent _33_Average _17 Needs Improvement 4_
Supervisor: Excellent _32— Average ___18_ Needs Improvement 1
1
Exhibit 2
3 -10
Nothing
Pay Less Rent
More notice for
Total
inspections
What would you change
207
about the rental
185
17
5
assistance program?
How would you rate the Customer Services? Please circle the one that applies:
Appointments: Excellent _22_ Average _21_ Needs Improvement 2
Phone Calls: Excellent _4_ .Average _38_ Needs Improvement____ 10
Inspector: Excellent _35— Average _23 Needs Improvement 6
Case Manager: Excellent _33_Average _17 Needs Improvement 4_
Supervisor: Excellent _32— Average ___18_ Needs Improvement 1
1
Exhibit 2
3 -10
Spanish-Participant Survey
How would you rate the Customer Services? Please circle the one that applies:
N
Appointments:
_ -3
0 -
4-
Rent
11-15
16+
Total
22—Average
Years
ea
increase
Years
Years
How long have you been receiving rental
program?
9
6
8
41
assistance from the Housing Authority?
13
5
I
6
4
22
How would you rate the Customer Services? Please circle the one that applies:
N
Appointments:
Closer to
Hosing
Rent
Dirty
Safety/increa
Total
22—Average
Family /work
Voucher
increase
Apt/landlord/p
se in family
program?
roperty sold
size
What was the reason
5
4
3
6
4
22
for your last move?
How would you rate the Customer Services? Please circle the one that applies:
N
Appointments:
Yes
No
Total
Are you aware of the
Phone Calls:
Excellent
22—Average
Family Self
12
23
35
Sufficiency Program?
How would you rate the Customer Services? Please circle the one that applies:
N
Appointments:
Nothing
Pay Less Rent
Total
What would you
Phone Calls:
Excellent
22—Average
change about the
22
3
25
rental assistance
program?
How would you rate the Customer Services? Please circle the one that applies:
N
Appointments:
Excellent __20_
Average
—11—
Needs Improvement o
Phone Calls:
Excellent
22—Average
—5—
Needs Improvement —6—
Inspector:
Excellent
_33
Average
—10—
Needs Improvement I
Case Manager:
Excellent
36—Average-5—
Needs Improvement-0
Supervisor: Excellent _32— Average _9 Needs Improvement —0—
Exhibit r2
3-11
Vietnamese - Participant Survey
How would you rate the Customer Services? Please circle the one that applies:
Appointments: Excellent 342 Average 7 Needs Improvement 1
Phone Calls: Excellent 301 Average 47 Needs Improvement 2
Inspector: Excellent 349 Average 6 Needs Improvement 0
Case Manager: Excellent 348 Average 5 Needs Improvement 0
Supervisor: Excellent 342 Average 12 Needs Improvement 1
3
Exhibit 2
3-12
0-3
4-6
7-10
11-15
16+
Total
351
Years
Years
Years
Years
Years
closer to
How long have you been receiving rental
I
Housing
66
110
43
358
What was the reason for
90
49
20
20
17
19
assistance from the Housing Authority?
How would you rate the Customer Services? Please circle the one that applies:
Appointments: Excellent 342 Average 7 Needs Improvement 1
Phone Calls: Excellent 301 Average 47 Needs Improvement 2
Inspector: Excellent 349 Average 6 Needs Improvement 0
Case Manager: Excellent 348 Average 5 Needs Improvement 0
Supervisor: Excellent 342 Average 12 Needs Improvement 1
3
Exhibit 2
3-12
Housing
Landlord no
Property
Rent
Medical
Moved
351
Voucher
longer accepts
sold
increase
condition
closer to
I
I
Housing
family
What was the reason for
123
25
20
20
17
19
your last move?
How would you rate the Customer Services? Please circle the one that applies:
Appointments: Excellent 342 Average 7 Needs Improvement 1
Phone Calls: Excellent 301 Average 47 Needs Improvement 2
Inspector: Excellent 349 Average 6 Needs Improvement 0
Case Manager: Excellent 348 Average 5 Needs Improvement 0
Supervisor: Excellent 342 Average 12 Needs Improvement 1
3
Exhibit 2
3-12
Yes
No
Total
Are you aware of the
351
Family Self Sufficiency
79
280
Program?
I
I
I
How would you rate the Customer Services? Please circle the one that applies:
Appointments: Excellent 342 Average 7 Needs Improvement 1
Phone Calls: Excellent 301 Average 47 Needs Improvement 2
Inspector: Excellent 349 Average 6 Needs Improvement 0
Case Manager: Excellent 348 Average 5 Needs Improvement 0
Supervisor: Excellent 342 Average 12 Needs Improvement 1
3
Exhibit 2
3-12
2014 LANDLORD SURVEY
Yes No
� Do you have accessible units for disabled?
9 89
how many
1'200
Ramps
4
Hand Rail
3
Lowered counters
3
Wide doors
4
Roll inshowers
l
Grab bars shower/toilet
6
Other
2
walk in shovver/highertoi|ei
How long have you participated in the Hou�ng
- Choice Voucher Program?
Anywhere from 1 t 30 years
Would you like to attend anorientation
3 meeting with Santa Ana Housing Authority Yes No
Staff ?
one was not sure
Hovvmany unksdo you have on the Housing 4 1 2+
Choice Voucher Program?
6 others responded that they no longer take
housing or they currently don't have any units
on housing.
Are you aware of the free Go Section 8vveb
- access to list your available units?
3 did not answer
Mailed tn all active landlords 8O0
Returned Surveys 98
62 30
Yes No
35 60
4
Exhibit
3-13
Average
How many Family members are 2
on your application?
Yes
No
Are you still interested in remaining on our
687
7
wait list for housing assistance?
168
331
Average
How many Family members are 2
on your application?
Exhibit 2
3 -14
Yes
No
Are you disabled?
304
436
If yes, is your disabled person
168
331
under 62 years of age?
What is your annual income age
141
Exhibit 2
3 -14
0- $5,000
$5,000-
$10,001-
$15,000+
Welfare
Other
10,000
15,000
What is your annual income age
141
153
197
203
Exhibit 2
3 -14
Employment
Unemployment
Disability
Social
Welfare
Other
Pension/
the hosing choice voucher (HCV) program were to be
Security
164
165
Retirement
Source of Income (check all
253
17
29
236
54
40
15
that apply)
Exhibit 2
3 -14
5 Years
10 Years
Other
If you receive housing assistance and if term limits for
the hosing choice voucher (HCV) program were to be
implemented, what do you think is a reasonable time
164
165
269
limit to receive rental assistance?
Exhibit 2
3 -14
■
p :4 E1,1114a
2/2/15 LS
A RESOLUTION OF THE HOUSING AUTHORITY OF
THE CITY OF SANTA ANA APPROVING UPDATES
TO THE ADMINISTRATIVE PLAN AND APPROVING
THE SUBMISSION OF THE FIVE YEAR
PLAN /ANNUAL PLAN FOR FISCAL YEARS
2015-2020
BE IT RESOLVED BY THE MEMBERS OF THE HOUSING AUTHORITY OF THE CITY
OF SANTA ANA, AS FOLLOWS:
Section 1. The Housing Authority of the City of Santa Ana conclusively finds,
determines and declares as follows:
A. The Housing Authority of the City of Santa Ana (the "Authority") is required
by the U.S. Department of Housing and Urban Development ("HUD") to have a Five
Year/Annual Plan due to the fact that the Authority administers a Housing Choice
Voucher ("HCV') Rental Assistance Program.
B. The Administrative Plan serves as supporting documentation for the Five
Year/ Annual Plan. It informs the public and staff about HCV regulations and explains
how the Authority will implement those regulations. The Administrative Plan must be
reviewed and updated annually to ensure compliance with regulatory changes made by
HUD (if any). This year the following sections were updated: regulatory changes to
portability procedures, and the process to open the wait list.
C. The purpose of the Authority's Five Year/Annual Plan is to advise HUD,
program participants and members of the public of its mission and strategy to serve the
needs of very low-income families. It provides information about the current operations
of the Authority including programs, participants, services for the upcoming five years,
and any operational or tenant concerns.
D. The Authority is required to review its operations and needs for the Five
Year/Annual Plan with input from Housing Choice Voucher participants. A survey of all
participants living in the City of Santa Ana, landlords, and applicants was sent in
November 2014, with responses incorporated into the Five Year/Annual Plan, as
required by HUD regulations.
E. HUD regulations require a forty-five (45) day comment period. On January
8, 2015, notification was published in the Orange County Register that the draft plan
was available for public review. The public comment period ended on February 25,
2015. Further, a public hearing was held by the Community Redevelopment and
Housing Commission on February 25, 2015, and all comments received at the hearing
are included in the final documents to be submitted to HUD.
Exhibit 4
3-16
2,12/15 LS
Section 2. The Administrative Plan of the Housing Authority of the City of Santa Ana
is hereby updated as referenced herein, and is hereby approved and adopted. Said updated
Administrative Plan shall be submitted by the Authority to HUD.
Section 3. The Five Year/Annual Plan for Fiscal Years 2015-2020 of the Housing
Authority of the City of Santa Ana is hereby approved and adopted. Said Five Year/Annual
Plan shall be submitted by the Authority to HUD.
Section 4. This Resolution shall take effect immediately upon its adoption by the
Authority Board, and the Recording Secretary for the Authority shall attest to and certify the
vote adopting this Resolution.
N191 I I rt E Www-i I Mill I 1100111110ST-13w
By:
Lisa E. Storck
Assistant Counsel
AYES:
NOES:
ABSTAIN:
NOT PRESENT:
•
Boardmembers:
Boardmembers:
Boardmembers:
Boardmembers:
KIM
Miguel A. Pulido
Chair
CERTIFICATION OF ATTESTATION AND ORIGINALITY
1, MARIA D. HUIZAR, Secretary to the Housing Authority, do hereby attest to and certify the
attached Resolution No. 2015 -® to be the original resolution adopted by the Housing Authority
of the City of Santa Ana on — , 2015.
Date:
Maria D. Huizar, Recording Secretary
2
Exhibit 4
3-17