HomeMy WebLinkAbout25E - AGMT - DATA CENTER SRVSREQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
APRIL 21, 2015
TITLE:
AMENDMENT TO AGREEMENT WITH
SIGNATURE TECHNOLOGY GROUP,
INC. FOR DATA CENTER
MAINTENANCE & SUPPORT
SERVICES
(STRATEGIC PLAN NO. 6, 1)
LCITY MANAGER
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
9-•.0 -l.
❑ As Recommended
❑
As Amended
❑
Ordinance on 18' Reading
❑
Ordinance on 2nd Reading
❑
Implementing Resolution
❑
Set Public Hearing For
CONTINUED TO
FILE NUMBER
Authorize the City Manager and Clerk of the Council to execute the attached amendment to the
agreement with Signature Technology Group, Inc. (STG), subject to non - substantive changes
approved by the City Manager and City Attorney, to exercise an option for the first one -year
extension to the existing agreement dated April 16, 2012 for an amount not to exceed $75,000
per year to provide maintenance and support services and related equipment for the City and
Police data centers.
DISCUSSION
System maintenance and support services for the City Data Center and the Police Data Center
are necessary in order to provide repair maintenance and support on server class computers,
tape libraries, storage devices and other related equipment. The server computer equipment in
the Santa Ana Police Department Data Center runs all Police Department computerized systems
including: computer aided dispatch, records management, jail management, crime scene
investigation, special analysis, etc. The City Data Center hosts the City's financial management
system, payroll system, utility billing system, business tax system, Santa Ana Property
Information (SAPIN) system, the City web site, City electronic mail system, and many
departmental systems for City Agencies. Over 80 physical computer devices operate in the two
data centers.
A Request for Proposal (RFP) for "Data Center Maintenance and Support Services" was issued
in October 2011 and advertised on the City's web site. Ten firms were proactively sent the RFP,
for which ten proposal responses were received and evaluated by a team of specialists from the
Information Services Division.
25E -1
Amendment For Data Center
Maintenance & Support Services
April 14, 2015
Page 2
After extensive review and analysis, the evaluation team recommended Signature Technology
Group (STG), Inc. be awarded the agreement to provide maintenance and support for the
computer equipment in the City Data Center and the PD Data. The City Council approved the
recommendation to select STG during the April 16, 2012 meeting and authorized the City
Manager and Clerk of the Council to execute an agreement with an initial term of three years with
the option for the City to continue the agreement for two one -year periods.
During the initial three -year term, STG, Inc. has provided outstanding service to both the City and
PD data center. STG has consistently met the demanding service levels set forth in the
agreement which includes "full repair and return -to- service within six hours of notification" on
selected vital equipment, one of the highest levels of service offered in the technology industry.
Based on STG performance to date, staff recommends that the City exercise its option for a one -
year renewal of the existing agreement — the first of two such optional renewals approved by City
Council in April 2012.
Under terms of the agreement the City may effectively end the agreement without penalty at any
time with 30 -day written notice.
STRATEGIC PLAN ALIGNMENT
Approval of this item allow support the City's efforts to meet Goal # 6 Community Facilities &
Infrastructure, Objective #1 (establish and maintain a Community Investment Plan for all City
assets).
FISCAL IMPACT
Funds are budgeted and are available in the contractual services account of the Technology
Plan — Maintenance & Support Internal Service Fund (10910147- 62300). This includes $12,500
for FY 14 -15 and $62,500 for FY 15 -16.
APPROVED S TO FUNDS AND ACCOUNTS:
Francisco Gutierrez
✓ Executive Director
Finance and Management Services Agency
ice
Exhibit: 1. Agreement
25E -2
FIRST AMENDMENT TO AGREEMENT BETWEEN
THE CTTY OF SANTA ANA AND SIGNATURE TECHNOLOGY GROUP, INC.
THIS FIRST AMENDMENT to the above - referenced agreement is entered into on March 9, 2015 by and between
the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and
laws of the State of California ( "City") and Signature Technology Group, Inc. ( "STG ").
RECITALS
A. The parties entered into Agreement # A -2012 -080, dated April 16, 2012 ( "Agreement'), by which STG
agreed to provide City with system maintenance and support services for the server class computers, tape
libraries, storage devices, and related equipment in the City Data Center and Police Data Center.
B. The tern of the Agreement was for a period of three years, commencing on May 1, 2012 and ending on April
30, 2015, with an option to extend the term for up to two additional one -year periods, exercisable by the City.
C. The City now wishes to extend the term of the Agreement for a one -year period in accordance with the terms
and conditions of the Agreement.
WHEREFORE, in consideration of the covenants contained in the Agreement, and subject to all the terms and
conditions of the Agreement, the parties agree as follows:
1. Section 3, Term, is amended to extend the term of the Agreement for the one year period beginning May 1,
2015 and ending on April 30, 2016.
2. Except as modified by this First Amendment, all terms and conditions of the Agreement shall remain in full
force and effect.
IN WITNESS WHEREOF, the parties hereto have executed this First Amendment to Agreement on the date and
year first written above.
FYIII"I"
CITY OF SANTA ANA
MARIA D. FIUIZAR v DAVID CAVAZOS
Clerk of the Council City Manager
APPROVED AS TO FORM:
SONIA R. CARVALHO SIGNATURE TECHNOLOGY GROUP,
INC.
City Attorney
To M. Funk
A, sistant City Attorney
Name:
Title
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