HomeMy WebLinkAboutMOTOROLA CREDIT CORPORATION AND MOTOROLA SOLUTIONS -2015'J
MAY 12 2015 o- A-2016-083 -0 0
CITY OF SANTA ANA 02 APRIL 2015
ArlOTOFWOLA
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(" Motorola') and is submitted with the restriction that It Is to be used for evaluation purposes only To the fullest extent allowed by applicable law, the
nt'omtation Is not to be disclosed publicly or In any manner to anyone other than those required to evaluate the Information without the express written
permission of Motorola.
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RMARARRUMP
Section
System Description ................................. ..... ............................ ...... .................
~�
11 Project Overview ............................ ~.^.,,^.,,—,,_,,,,,,_~,^-
1.2 MCC 7500 Solution Overview .... ............ ............ ............ ..................
13 The MCC 750O dispatch Experience . ..................... ................. ....... ........
1.31 Inh)n3p8[8bi|ih/ Features. ......................... .......... .................................
1.311 Integration with the AGTRO25 Network ..................... ....... ......
.�
1.3.12 Connection b}/\STRO25 System .............. .................. ...........
.'
1.3].3 Voice EncrvotioV.. ................................................ ,,,,,~^,,_�
1.3.2 Console Operations ..............................................................................
1�71 Dispatch Interface '°. ^1� ~—r--'---- --����
1,3.22 standard Radio Transmission and Reception ......
1.32.3 Dispatch Audio Experience ..................................
1.3.2.4 Radio Patch Control ......... ............ ...... —,
1,3.2.5 Call Management and Control ...........................
1A MCC 7500 Dispatch Console Component Description ... -
1.4.1 Operator Position Components ...... ..........................
1.4.2 Auxiliary Inputs and Outputs ........... ............................
1.4.3 Conventional Channel Gateway Equipment .—.....
1.5 Additional Equipment ......................................................
1.5j 8P)(75OOConoukettas .................................. ~ .....
^..
Section
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211
(]nmngeCounty Licenses for Santa Ana .—........~..—...^.—^.........~..
�1
2.1,2
Santa /\R8[}iSpmtchPnsK�no..........—...—....—.^..~......~.—^...
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21
2.13
Santa Ana Police Department /\PXU0OO Subscribers ........... .....................................
2-3
2.1.4
Santa Ana P01iue Department /\PXO5UDMobile Hot Red Receiver Green SVbSohbe[82`3
2.1.5
Santa Ana Police Department AP>(G50O Mobile Hot Red Receiver Red Subscribers..
2-4
2.1.6
Santa Ana Police Department AP>(65OU Motorcycle Hot Red Receiver Green
��UhSC�bers..—...—....^...,^,__^,,_~,_^,,,,~,,~,,,,_,,,_~._,,'^,,_.
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2.1.7
Santa Ana Police Department APX 6500 Motorcycle Hot Red Receiver Red Subscribers2-5
2.1,8
Santa Ana Police Department APX7580CoASO|8tteS— ........................ ..................
z`V
2.1.9
Santa Ana Police Department ){TS5U00 Flash Upgrade. ..... .......................... ...........
2-8
2jj8
Santa Aria Police Department >(TL5U00 Flash Upgrade .................................. . ....
2^6
211j1
Santa Ana Public Works /\PX480OGUb8oMU8rn. ...................................................
2'7
2.1.12
Santa Ana Public Works /\PX 65O0 Subscribers ................ ....................................
�2'7
2.1.13
Santa Ana Public Works /\PXT5UOCunaol8tteG ............... ............................ .........
2'8
2].14
Santa Ana Public Works XTS5UU0 Flash Upgrade .................................................
2^8
71]5
Santa Ana Public Works XTS 25OD Flash Upgrade ............................................ ....
2-8
City of Santa Ana
moo7000puo Dispatch Migration and Subscribers
02 April 2015
Use w disclosure amm proposal Is subject
w the restrictions on the cover page.
roblewContents /
Section 3
AcceptanceTest Plan ...................................................................................... ...............................
3 -1
3.1 MCC
7100/7500 Trunked Resources ............................................... ...............................
3 -1
3.1.1
Instant Transmit ................... ..................................................... ....................................
3 -1
3.1.2
Talkgroup Selection and Call ........................................................ ...............................
3 -2
3.1.3
Emergency Alarm and Call Display Description ............................ ...............................
3 -3
3.1.4
Multigroup Call ............................................................................. ...............................
3 -4
3.1.5
Multi -Select Operation... ................................................................ .......... .........
_ 3 -5
3.1.6
Talkgroup Patch ........................................................... .......... ............. .........................
3 -6
111
Console Priority._ . ....... .......... ........ _ ........ ....... ........ ...........
3 -7
3.1.8
Channel Marker.. ...... ...... ____ ... .......... __ ......................... ........... ____-3-8
3.1.9
Instant Recall Recorder (IRR) Operation (MCC 7500 only) .......... ...............................
3 -9
3.1.10
Alarm Input I Outputs - Aux 1/0 Option ................................... ...............................
3 -10
3,2 MKM
7000 Console Alias Manager ( CAM) . .................... .................... . ....... ....................
3 -11
321
Alias Display When Using the MKM 7000___ .... - ...... - ........ ... __ ..... - ...
-3-11
3.2.2
Create anew Subscriber Unit ID to Subscriber Unit Alias Mapping - Trunking,..,... ...
, 3 -12
3.2,3
Fault Management of MKM 7000 and MCC 7100/7500 Link... . ... ....................... ......
3 -13
3.2.4
Create Subscriber Unit ID to Subscriber Unit Alias Mapping,._ .. 1 ..............................
3 -14
3.3 MCC
71008500 Conventional Resources ...................................... ...............................
3 -15
3.3.1
Enhanced CCGW Analog Audio Logging ...... ............. ..................... ........ ..... ..... ... ......3
-15
3.4 Signoff Certificate.. ......... ....... ...... ............ __ ....................... .......... .......
3 -16
Section 4
Statement of Work- .................................. ...............................
4.1 Overview ........... ........................ ...............................
4.2 Assumptions. .... __ __ ....... ............ ___
4.3 Contract ........ ...................... ..... ....................... _ ......
,
4.3.1 Contract Award (Milestone)... ..............................
4 3 2 C tract Administr ti n
...................... 4 -1
.... .... .. ... . ..... . ........ ............ .......... - 4 -1
..................... ............................... 4 -1
..................... ............................... 4 -3
........ ............. _ .............. 1.............. 4 -3
...............111.1..... 4 -3
......................... 4 -3
. ..... ....................4 -4
.......... ................ 4 -4
.. on a o ................- .................................. .,..,,.......
....
4.3.3 Project Kickoff-,... .... ... __ ........ ...... __ .... ___ ......
4.4 Contract Design Review.. .... ____ ......... _ ....... .... ___ .............
4.4,1 Review Contract Design ..... .............................. ...............................
4.4.2 Design Approval ( Milestone ) ........................... ...............................
4.5 Order Processing ..................... ........1...............1......
4.51 Process Equipment List..
4.6 Manufacturing and Staging ........ ...............................
4.6.1 Manufacture Motorola Fixed Network Equipment
4.6.2 Manufacture Non- Motorola Equipment ................
4.6.3 Ship to Staging ( Milestone) ... ...............................
4.6.4 Stage System,.,,, ..... .......... __ ... __ ........... ___
4.6.5 Perform Staging Acceptance Test Procedures ....
4.6,6 Ship Equipment to Field ........ ...............................
4.6,7 CCSi Ship Acceptance ( Milestone ) ......................
City of Santa Ana
MCC7500 P25 Dispatch Migration and $ubscribers
M
4 -5
................ 4-5
1111 ... ............ . 4 -6
..... 4 -6
....... 4 -6
......... 4-6
...........111.1, ... , ...... I ..... 4 -7
..................... ............... ...............1..1.4 -7
.. ... . ... .. ................... I ..... .............,,,,... 4 -7
02 April 2015
Use or disclosure of this praposal Is subject
to the restrictions on the cover pace.
a Motorola solutions Confldentlal Restrtrted Table of Contents ii
4,7 Develop Tern plates .........................................................................
............................... 4 -7
4.7.1 DevelopTempiates ..... .............................. ................................
.............. ---- ....... ..4-7
4.8 Civil Work for the Customer- Provided Facilities ................................
............................... 4 -8
4,9 System Installation ........ ............................... .................................
............................... 4-9
4.9,1 Install Fixed Network Equipment ..................................................
............................... 4-9
4.9.2 Fixed Network Equipment Installation Complete ..... ............. .....
....... ... ... ... ........... ......4 -10
4.9.3 Console Installation .... ................... ........... ............. .....................
....... ......................... 4 -10
4.9.4 Console Installation Complete .......................... ...............................
...........................4.10
4.9.5 Control Station Installation .... .............................. ............... ....
............. ... ....... ...... ......4 -10
4.9.6 System Installation Acceptance ( Milestone) ..............................
........ ....... .................. 4 -11
4.10 System Optimization ............................................ ...............................
...........................4.11
4.101 Optimize System FNE ... .......... ..................... ........... ..............
...... ........................... 4 -11
4.10.2 Link Verification .. .................. ........................ ...............................
...........................4 -11
4.10.3 Completion Criteria:....................................................................
...........................4 -11
4.10,4 Optimization Complete ......... ............. .......... .... ....... .....................
............ ..... ... ...... .4 -11
4,11 Training .........................................................................................
............................... 4.12
4.12 Audit and Acceptance Testing ...... ................... .... .... ........... .........
..................... ............ 4 -12
4.12.1 Perform R56 Installation Audit ................................................
............................... 4 -12
4.12.2 Perform Equipment Testing ...... ............. ................ ......... .......................
................ .4 -12
4.12.3 Perform Functional Testing ......................... ...............................
...........................4.12
4,12.4 System Acceptance Test Procedures (Milestone) ....... ...................
.................... .... 4 -13
4.13 Finalize ..........................................................................................
............................... 4 -13
4.13.1 Cutover .. ................................ .............................. ..................
..... .......... ................. 4 -13
4.112 Resolve Punchlist ......... ........ ................ .......... ........ ....................
........................... 4 -13
4,113 Transition to Service /Project Transition Certificate, .............
............................... ... 4 -14
4.13.4 Finalize Documentation ..... ................... ................ .... ........
....... ....................... ...... A -14
4.115 Final Acceptance (Milestone) . ............. ....... .......... .................
........... ................. .....4 -14
4.14 Project Administration .................... .....................................................
........................... 4 -15
4.14.1 Project Status Meetings ..... .................. ......... ......................
.................... ............. ..4 -15
4.14.2 Progress Milestone Submittal . .... .......... .. ........ ........................................................
4 -15
4.14.3 Change Order Process ............................................................
..............................4 15
Section 5
Warranty and Maintenance Services ...............................................................
............................... 5 -1
5.1 Warranty and Maintenance .... ... ...... ........ .............................................
............................5 -1
5.2 The Motorola Service Delivery Team ...............................................
............................... 5 -1
5.2.1 Account Services Manager .............................................................
............................5 -1
52.2 Motorola System Technologists ...................................................
............................... 5 -1
5.2.3 Motorola System Support Center . .............................................
............... ......... ....... ..„ 5 -2
5.2.4 Motorola Local Service Provider ................................. ...............................
................. 5 -2
525 Warranty Services .......................................................................
............................... 5 -2
526 Dispatch Service .... ............ ............ ........................ ......................
............ ............... .....5 -2
5.2.7 Technical Support Service ...... ............. ........ ...........................
......... ............................ 5 -2
G(ty or Santa Ana
MCC7,500 P25 Dispatch Migratlon and Subscribers
Q Motorola Solutions Confidentlal Restricted
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page,
l able of Contents iii
5,2.8 Infrastructure Repair ... ....... ............ ................................... ......... .............................. ....5 -3
5.2.9 Infrastructure Repair with Advanced Replacement ....................... ............................... 5 -3
5.210 On-Site Infrastructure Response ............................................. ............................... 5 -3
5,2.11 Network Preventative Maintenance ........... ............................... 5.3
5.2.12 Optional Post Warranty Services .............................................. ............................... 5 -4
5.3 Summary of Warranty and Optional Post - Warranty Service . ....... .............. ........ .............. 5 -4
Section 6
ProjectSchedule .............................................................. ............................... 6 -1
Section 7
PricingSummary ............................................................................................. ............................... 7 -1
7.1 POLICE MCC7500 Consoles, Mobiles, Portables and Flash Upgrades pricing summary. 7-1
7.2 Public works Mobiles, Portables, Consolettes and Flash Upgrades pricing summary .,.... 7 -3
Section 8
Termsand Conditions .................................................................................... ............................... 8 -1
Glty Of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
a Motorola Solutions Confldentiet Restricted
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
Table of Contents iv
SECTION t
ZIA
I
Motorola is pleased to provide the City of Santa Ana (Santa Ana) with a proposal to replace their
existing legacy dispatch operator positions with our ASTRO® 25 series MCC 7500 IP Dispatch
Console. The new MCC 7500 Dispatch Consoles sub - system will connect to the Orange County
ASTROV 25 Master Site. The MCC 7500 Dispatch Console will provide the City of Santa Ana with
scalable, flexible system architecture, sophisticated network management and security, and an easy
migration to future capabilities.
This proposal also includes the following subscriber radio equipment (no services) for the City of
Santa Ana Police Department and Public Works:
City of Santa Ana Police Department subscribers:
• (333) APX 6000 with encryption
• (166) Hot Red Receiver Mobile Red APX 6500 without encryption
i (166) Hot Red Receiver Mobile Green APX 6500 with encryption
• (34) Hot Red Receiver Motorcycle Red APX 7500 without encryption
• (34) Hot Red Receiver Motorcycle Green APX 7500 with encryption
• (8) APX 7500 consolettes with encryption
• (194) XTS 5000 flash upgrade with encryption
(8) XTL 5000 flash upgrade with encryption
City of Santa Ana Public Works subscribers:
(108) APX 4000 without encryption
• (38) APX 6500 without encryption
r (3) APX 7500 Wrisolettes without encryption
• (8) XTL 5000 flash upgrade to P25 without encryption
(6) XTL 2500 flash upgrade to P25 without encryption
The system description section of the proposal expands on the operation, specifications, and
equipment of each component of the proposed solution.
Motorola's proposed dispatch solution for the City of Santa Ana features our MCC 7500 Dispatch
Console, offering IP -based seamless connectivity between the Santa Ana's dispatch operators and
field personnel.
The proposed solution will provide City of Santa Ana with a scalable design, flexible system
architecture, sophisticated network management, and an easy migration path to future capabilities.
City of Santa Ana
MOC7500 P25 Dispatch Migration and Subscrlbors
4) Motorola Solutions Confidential Restricted
02 April 2015
Use or disclosure or this proposal is subject
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System Qescription 1 -1
MCC 7500 Console Configuration for City of Santa Ana
The proposed solution includes seven (7) MCC 7500 Dispatch Console's designed to interface with
the existing Orange County ASTROV 25 system. All of the dispatch positions will be located at
Santa Ana's dispatch. The proposal details the functionality of the following included components.
Licenses
• (7) MCC 7500 advanced conventional licenses
• (7) MCC 7500 trunking licenses
(7) MCC 7500 secure operation with AES and DES -XL algorithms
(2) MCC 7500 master site add -on console licenses
• (3) UNC device licenses
City of Santa Ana MCC 7500 -based dispatch site:
• (7) MCC 7500 Operator PC
(7) 22" Non -Touch Monitor
• (7) MCC 7500 Voice Processor Module (VPM)
(14) Headset Jacks
(14) Single Muff Noise Cancelling Headsets
(21) Desktop Speakers
(7) Single Pedal 24" Wide Footswitch
(7) Dual Instant Recall Recorder (IRR)
i (2) Motorola GGM 8000 Gateways
• (2) Site Ethernet LAN Switches
(1) GCP 8000 Conventional Site Controller
(4) Enhanced Conventional Channel Gateways
(1) MKN17000 Console Alias Manager
(1) SDM 3000 AUX UO Terminal Units
• (1) SDM 3000 AUX UO Expansion
Spares
An MCC 7500 system diagram is shown in Figure 1 -1.
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
aMotorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
System Description 1.2
1.8
1.8.1
r - --- --- _---- _-- _ - - --i
ORANGE COUNTY ASTRC 2 &7,12
MASTER SITE
(LOMA RIDGE]
I _ _J
--------- -- - - - - -- --------
�( 141TE flaUTER [r1KN 7001 kITE-ROCITER 5i
� t a ex
SITE 4 WITCH1 MCC Mt BITESWITCH 9'
I
MCC'
IOTY S
SDN SOOT
AU - IIO
.CONVENTIONAU BCCGW. B btlnf ECCGN
sire. 'ry1gY Z,.: InaGGEe tgTY Z 9pNaae
poNrlxGuea ". , ,.. uy:g.: ", Au rs<
BxawNS!oh�
City or Santa Ana Dispatch _ _ _ _ — — — — — ,� — — „, „.-� _„ J
t— — _ r _ _ _
Figure 1 -1: Santa Ana Console Logical Block Diagram
The MCC 7500 dispatch consoles offers City of Santa Ana the state -of- the -art communications,
console management and configuration functionality, dispatch operation, and communications
security.
Interoperability Features
Motorola's ASTRO(O 25 product line is specifically designed around APCO P25 standards. All voice
messages are digitized and all Land Mobile Radio (LMR) system features are compliant with P25
standards. As part of ongoing enhancements to this solution, Motorola has joined and actively
participated in the P25 interoperability committee to ensure continuously improving interoperability
with the radios of other P25 vendors, ASTRO 25 is also fully Common Air Interface (CAI)
compliant,
City of Santa Ana
MCC1500 P25 Dispatch Migration and Subscribers
a Motorola Solutions Confidential Restricted
Motorola can use multiple Santa Ana- furnished
interoperability radios to install, configure, and make
operational the necessary hardware and software to provide
two -way communications between the MCC 7500 dispatch
consoles and Mutual Aid channels.
As shown in Figure 1.2, interopexable communications can
be provided through a dispatcher - initiated interface (patch) to
the Mutual Aid radios. The Motorola Conventional Channel
Gateway (CCGW) forms the bridge between the MCC 7500
dispatch console on the ASTRO 25 radio network and the
02, April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
System Description 1 -3
Mutual Aid radios. This allows the dispatcher to patch together Mutual Aid radios and required
subscribers on the ASTRO 25 system as situations dictate.
As an incident occurs, local Mutual Aid agencies can initiate a radio conversation to an MCC 7500
dispatch location via a programmed channel. By selecting an icon on the console monitor, the
dispatcher can initiate a patch to an RF channel for fast responders as necessary. Incident
conversations will be seamless from the moment of the patch initiation, and can be recorded like any
talk group conversation within the LNIR network, The dispatcher will also be able to take part in and
monitor conversations for the duration of the incident, as necessary.
Figure 1.2: Mutual Ald Components
13.1.1 Integration with the ASTRO 25 Network
The MCC 7500 IP Dispatch Console is designed to integrate seamlessly with the Orange County
ASTROO 25 7.13 system. This tight union between radio infrastructure and dispatch console
equipment has several operational benefits to the City of Santa Ana.
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
QMotorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page.
System Description 1.4
This modular IP approach substantially reduces the ataiotmt
of space needed for backroozn electronics. All dispatch
activity is performed over IP, The physical space needed to
accommodate the MCC 7500 console position is comparable
to that required for a personal computer,
Both tnu ked talkgroups and conventional radio channels can
be accessed and controlled from one MCC 7500 IP Dispatch
Console over the same network. This reduces overall
transport costs and the need for duplicate fixed network
equipment. Table 1 -1 outlines the benefits of the MCC
7500's seamless integration to the ASTRO 25 network.
Table 1 -1: Benefits of Seamless integration of the MCC 7500 IP Console with
Orange County's ASTRO 25 Network
Fent(ore
Benefit to City orf Santa Ana i
Tight coordination between the IP
network and IP console eliminates the
Subscribers and console operators will be able to
potential for audio degradation.
communicate without loss of Information.
Emergency calls are prioritized for
successful delivery regardless of
Console operators will always be able to hear
network traffic.
emergency calls from users in the field .
Inherent access to all system resources
within the network provides dispatch
Console operators will always be able to reach out to
priority to reach any user when needed.
users in the field.
Rapid call set up times and quality of
The ability to scale the system to handle future
service, regardless of the size of the
capacity, while maintaining efficient dispatch
system.
operations.
True and -to -end encryption capable
from the subscriber to the console
Assurance that sensitive, private communications will
operator position, enhancing
remain secure, from the user In the Field to the console
operational security
dispatch operator,
Improved bandwidth efficiencies reduce
Ongoing cost savings for Santa Ana.
transport costs.
1.3.1.2 Connection to ASTRID 25 System
Details can the connectivity between the MCC 7500 dispatch console and the ASTRO 25 system are
described below.
Dual Site Link
The MCC 7500 dispatch console site for City of Santa Ana iS remote from the core site and is
provided with redundant site links to provide path diversity. The console site has two logical
connections to the Orange County Master Site, with each connection using a different core router.
Each console site gateway provides an interface that handles all of the IP Network Management
traffic between the MCC 7500 dispatch console center and Orange County ASTRO 25 system's core
site.
Orange County is responsible to provide two (2) TI Ittiks to connect to the Santa Ana's dispatch
center based on the requirements below:
City of Santa Ana
MC07500 P25 Dispatch Migratlon and Subscribers
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page,
aMotorola Solutions Confidential Restricted System Desr.rlosor 1 -5
1,3,1.3
1.3.2
Bit Error Rate — BER
1x10
Stratum Level
2 or Better
Max. Delay
5 milliseconds (ms)
Availability
99.999%
Line Coding
B8ZS (bit 8 zero substitution)
Signaling
Clear Channel
Compression
None
Framing
ESF (extended super frame)
Pulse Amplitude
0 dBdsx (3,OV +l- 0.3V or 6V P -P)
Dry or Wet
Dry, No voltage ( -48 VDC or other) Present
*Public Safety Grade Circuits — Red Tag Status
LAN Switch
The site LAN switch provides LAN interfaces for dispatch site equipment, and a LAN port for the link
to the core site. Through the switch, service technicians can access the system's configuration
manager and service the equipment. Dual LAN switches have been provided to ensure dispatch
functionality is not completely lost in the event of a LAN switch failure.
Voice Encryption
The MCC7500 provides true end -to -end encryption from the subscriber to the console operator
position, enhancing operational security. This assures that sensitive, private communications will
remain secure, from the user in the field to the console dispatch operator. AES and DES -XL
encryption algorithms have been included in the proposal.
Console Operations
The MCC 7500 dispatch console is designed to provide mission - critical audio
between the dispatch console and users in the field. It is optimized for real -
time audio, prioritizing emergency calls over other traffic, minimizing voice
queuing, and. transmitting calls in 450 milliseconds or less.
Using robust error mitigation to maintain call quality even when the system is
heavily loaded, the MCC 7500 dispatch console reduces communication
errors that may force dispatch console operators to repeat their transmissions,
City of Santa Ana
NIGC7500 P25 Dispatch Migration and Subscribers
Motorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page.
Systern Description 1.6
1.3.2.1 Dispatch Interface
The MCC 7500 dispatch console's graphical user interface
(GUI) optimizes user efficiency. It is designed to display
the maximum number of resources a dispatch operator is
able to easily view and control. The City of Santa Ana can
customize the MCC 7500 dispatch GUT by agency or by
individual user to meet their dynamic needs and
requirements.
Elite Dispatch Graphical User Interface
The MCC 7500 dispatch GUI is an enhanced version of
Motorola's Gold Elite Dispatch GUL For existing G 01 Elite
users, the GUI allows a smooth transition and minimal training
for radio dispatch operators. For new users, the graphical icons and customization options make the
MCC 7500 dispatch console GUI easy to learn and operate,
An example of the MCC 7500 dispatch GUI is shown in Figure 1 -3.
Figure 14: The MCC 7500 dispatch GUI delivers critical real -time Information Is
delivered to the console operator when and where they need It
Based on operator preference, the MCC 7500 dispatch GUI can be customized to show details of
trunked and conventional RF charnels on a per - channel basis. Various controls can be highlighted,
such as patch status, frequency select, coded /clear select, and individual volume control. Per - channel
controls can be fully or partially shown, or hidden to save space on the screen, Busy dispatch
operators can respond to a missed call by simply clicking on an entry in the Activity Log. The number
of calls and call infortnation displayed in the Activity Log is customizable to suit the needs of the
user. The status of auxiliary inputs and outputs can be conveniently interpreted from the GUI with the
use of familiar graphical icons, such as a door shown open or closed.
City of Santa Ana
MC07500 P25 Dispatch Migration and Subscribers
Motorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
.System Description 1 -7
1.3.2.2 Standard Radio Transmission and Reception
A typical MCC 7500 dispatch console has two speakers, one for selected audio and the second for all
remaining unelected audio. Additional speakers can be added to the console, allowing dispatch
operators to configure a specific speaker for a set of designated audio sources. This simplifies
multitasking between multiple andio sources, allowing flexibility in the way the audio is presented to
the dispatch operator.
Receiving Calls from the Field and Other Dispatch Operators
Dispatch operators have great flexibility as to how to hear calls from field radio users and other
dispatch operators. Each console dispatch operator can define his or her own audio reception profile.
They can select a single audio source, whether conventional or talkgroup, to be heard on a selected
speaker ( "Single Select "). The dispatcher can also define groups of radio resources that can all be
heard on a selected speaker ( "Multi - Select ").
Initiating Calls to the Field and Other Dispatch Operators
The dispatch operator has several different ways of initiating a call. In most circumstances, a
"General Transmit" is appropriate. With the general transmit, the dispatch operator selects a resource
on the console and activates the transmission through a footswiteh, headset transmit button, or a
microphone transmit button.
If the dispatch operator needs to quickly transmit on a resource, they use the "Instant Transmit'
function, which activates the resource regardless of whether it is selected. To prevent accidental
activation of "Instant Transmit," it can be limited through an "Instant Transmit Safety Switch," which
must be pressed prior to activation of "Instant Transmit."
Making Calls to the Field and Other Dispatch Operators
The dispatch operator can transmit audio in different ways, depending on who they need to speak
with and how important that communication is. Most basically, they can make calls to all users
listening to a specific conventional radio resource or a specific trunking talkgroup. When multiple
resources are required, the operator can select additional talkgroups and/or conventional channels as
needed for the call using the multi- select fnturc.
1.3.2.3 Dispatch Audio Experience
Emergency Alarms
The MCC 7500 dispatch console is capable of monitoring radio subscribers for user initiated
emergency activations. On subscriber radios that are equipped and programmed to transmit an
emergency alarm, the MCC 7500 dispatch console detects that this emergency has occurred and
displays the emergency on operator positions that are preprogrammed to receive the emergency
notification.
Operator positions can be programmed to either receive the emergency or to completely ignore it. In
the event of an emergency condition from a radio user, all programmed consoles will give both an
audible and visual indication of the event. The dispatch operator can then silence the emergency
leaving the visual indication on the screen indicating information on the initiating radio allowing the
call to be handled and dispatched appropriately,
Once an emergency is received all programmed operator positions will give the audible and visual
indication of the event. Any one of these operator positions has the ability to silence the emergency at
only their position or for all operator positions on the system.
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System Description 1 -8
In the event of a system that all channels are busy at the RF site that receives the emergency, that
event is automatically given a Priority Level 1. This is the highest priority possible, putting the
emergency call at the top of any busy queue, The emergency call will be given the next available
voice channel at that site humping all non - emergency calls in the queue.
Desktop Speakers
Each dispatch console is capable of supporting up to four audio speakers. In this design, three
speakers are included per position. These speakers supply audio for select /unselect, as well as pre-
determined audio sources to specific monitor speakers, each of which transmits unique audio —that is,
an audio source cannot appear in multiple speakers at a single dispatch console. Monitor speakers —
can tie specific talkgroups to a certain speaker, such as all fire resources to speaker 3.
Each speaker has individual volume controls, and contains an amplifier that provides a maximum of 2
Watts of power output. Speakers are self-contained twits, and can be placed on a desktop, mounted in
a rack/furniture, mounted on a wall, or mounted on a computer monitor.
Headset Jack
Each dispatch console is capable of supporting up to two headset jacks. A headset jack allows a
dispatch console user to use a headset while operating the dispatch console. Each headset can either
be connected to the console for supervisory applications, or to a desk telephone. The equipment
design proposed includes two headset jacks per operator.
The headset jack contains two volume controls: one for adjusting the level of received radio audio
and one for adjusting the level of received telephone audio.
The headset jack supports headsets which use either PJ7 (6 -wire) or PJ327 (4 -wire) longframe
connectors (6 -wire beadsets have a PTT button while 4 -wire headsets do not have a PTT button),
Headset Base
The Headset Base consists of an audio amplifier, a push -to -talk switch and a long cord with a PJ7
long frame connector at the end.
Footswitch
Each dispatch console is capable of a single pedal footswitch. The footswitch can be Configured to
control general transmit function.
Instant Recall Recorder Port (for Radio)
Short-term, console - specific audio recording is a mechanism used to record a portion of the inbound
audio present on a specific dispatch console and make it readily available to the dispatch console user.
This recorded audio is retained by the recording system for a short period (typically about 60
minutes) and is easily played back by the dispatch console user. This allows the dispatch console user
to replay received audio that the user may have missed.
The instant recall recorder port (for radio) allows an instant recall recorder to be connected to a
dispatch console. The port provides an output containing the receive radio audio on the selected
channels. Transmit audio of any type (from either this dispatch console or a parallel dispatch console)
as well as tones generated by the dispatch console (emergency tones, callback tones, busy tones) are
not included in the audio output.
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
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System Description 1.0
Dispatch console generated tones (e.g., emergency alarm tones, trunking busy tones, error tones, etc.)
are not included in the audio appearing at the analog audio output, This is done so that they do not
interfere with the dispatch console user's ability to understand the voice audie that was recorded.
1.3.2.4 Radio Patch Control
MCC 7500 console users can patch communication between trunked and/or conventional radios that
are normally unable to conununicate with each other due to different features, programming, or even
different frequency bands. A patch group is a group of linked resources that can both receive
messages from a console and transmit to all other members of the patch group. The MCC 7500
supports a maximum of 16 active patch groups.
Setting up a Standard Patch
A dispatch operator can set up a standard patch between trunked resources and/or conventional
resources. After the patch is created, the dispatch console transmits all audio on one resource to all
other resources in the patch group.
Patched radio users see the ID or alias of the other patched radio(s), as opposed to that of the console,
provided that the radio subscriber is capable of displaying IDs. This minimizes confusion and the
need for the dispatch operator to intervene in the call. Patches are automatically re- established if
interrupted so the MCC 7500 user can concentrate on continuing operations.
Pre - Defined Patches
Patches can also be pre - defined, and be automatically re- initiated each time a dispatch console
computer is restarted ("Patch Auto - Start ").
Using Multi- Select
The Multi- Sclect feature allows a dispatch console to define groups of selected radio resources. When
E Multi - Select group is opened, all of the resources in the group are simultaneously selected.
Resources can be added or removed from a Multi - Select group while it is open or while it is closed.
The Multi- Select feature:
• Selects multiple resources simultaneously.
• Defines and stores groups of resources so that multiple resources can be conveniently selected
and deselected.
1.3.2.5 Call Management and Control
Automatic Prioritization of Calls
Calls on the MCC 7500 dispatch console are prioritized through a transmission hierarchy. Calls from
primary supervisors take priority over those from secondary supervisors, which in turn take priority
over non - supervisors. Instant Transmit or All- Points Bulletin (APB) transmissions, regardless of
whether they are from a supervisor, will take priority over general or patch transmissions.
Multiple dispatch console operators can be designated as primary supervisors on the same system,
which is useful when multiple agencies share one system, each with their own primary supervisor.
Console supervisors have the capability to disable and enable operator console functionality as
necessary.
City of Santa Ana
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0 Motorola Solutions Confidential Restricted System Description 1.10
Manual Prioritization of Calls
"System Access Priority Select" allows a dispatch operator to prioritize truirked resources on the
system as either "normal" or "tactical." A dispatch operator can change the priority of a trunked
resource to tactical in order to give the resource a better chance of gaining communication access on a
busy system. Only emergency calls have a higher priority than tactical. When the System Access
Priority status of a resource is changed, it is updated at all dispatch consoles in the systems that are
monitoring that ttunked resource.
MKM 7000 Console Alias Manager
Motorola has included in the proposal a MKM 7000 Console Alias Manager (CAM). The MKM 7000
manages the radio unit ID aliases that are displayed on MCC 7500 dispatch consoles. It enables
agencies that are sharing a radio system to make changes to the aliases that are displayed on their
dispatch positions and logging recorders, without affecting the aliases displayed on the dispatch
positions and logging recorders of other agencies on the system.
A typical dispatch console uses many types of aliases to make it easier for dispatchers to do theirjobs
by providing meaningful, descriptive names instead of numeric ID numbers for different resources on
the console. For example, aliases are used for:
• Trunking talkgroups and conventional charnels
• Aux UOs
• Secure keys used for voice encryption
• Frequencies on multi - frequency conventional channels
• PL codes on conventional channels using PL
• Preconfigured pages
• Radio trait IDs (also called radio PTT IDs)
Most of these aliases are defined when the console is first installed and rarely or never change. But,
radio unit IDs can change more often and thus need a way to easily make changes. The MKM 7000
Console Alias Manager satisfies this need.
1A MCC 7500 DISPATCH CONSOLE COMPONENT DESCRIPTION
An MCC 7500 Dispatch IP Console consists of the following elements:
• Operator position computer
• Voice Processing Module (VPM)
• Auxiliaryhiput/Outputs
• Instant Recall Recording (IRR)
• Networkequipment
• Conventional Channel Interface equipment
This section discusses the various components that make up the proposed MCC 7500 Dispatch
Console system, Figure 1 -4. These components are connected together and to the rest of the ASTRO
25 system on an IP network via console site routers and switches. The MCC 7500 Dispatch Console
functions as an integrated, component of the total radio system, fully participating in system level
features such as end -to -end encryption and agency partitioning,
Since the network is IP- based, the system's interfaces and components can be distributed physically
throughout the network. Logging components can be centrally located at the zone core or distributed
at console sites. CCGWs can be located at conventional -only RF sites, at trunking RF sites, the
City of Santa Ana
MCC7500 P25 Dispatch Migratlon and Subscribers
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System Description 1 -li
master site, or at console sites with conventional stations. Aux 1/0 Servers can be placed anywhere in
the zone, closest to where they are needed.
~
Desktop
' Desktop speakers Dispatch
Microphone Console
Monitor
PC
Analog
?I
VPM
y
Footawiich
Loo9 La9 RaWMer
Inelenl Rsoap
eael
Er.d.,
Exlemel PapI ng Enmder
Ethernet
Fxlernel Telephne Sye�m
,r CabIB
Etlternet
/
Analog
cable
HeadsetJacks
LAN ^ o ° console$Its
uwK 8Wtch Router
MCC 7600
s:. �
Console
Dispatch d
'
Slte Link
Consoles
ea x 2 Ethernet Duties per
(WAN)
Dispacln Console
Figure 1.4: Typical Motorola MCC 7500 Dispatch Console Hardware Architecture
1.4.1 Operator Position Components
MCC 7500 operator positions connect directly to the
radio system's IP transport network without gateways or
interface boxes. Audio processing, encryption, and
switching intelligence for dispatch are performed within
each software -based operator position, without
additional centralized electronics.
An MCC 7500 operator position consists of a computer,
a Voice Processing Module (VPM), one select speaker,
up to three unselect speakers, a desktop gooseneck
microphone and /or headset jack box with in-line PTT
amplifier and headset, and optional £ootswitch.
Voice Processing Module (VPM)
t a
Typical MCC 7500 Operator Position
Components
The VPM provides vocoding and audio processing services for the dispatch console. It connects to
the console site LAN switch and communicates with the dispatch console PC via Ethernet. Each
operator position includes a PC and a dedicated VPM. The VPM also provides connections for analog
devices to be connected to the digital console.
The VPM has connectors for the following devices:
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City of Santa Ana Lisa or disclosure of this proposal Is subject
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Q Motorola Solutions Confidential Restricted System Description 1 -12
• One desktop microphone
• Two headsctjacks
• Four desktop speakers
• Loggingrecorder
• Radio instant recall recorder
• External telephone set
• External paging encoder
• Footswitch
• Generic transmit audio input
Some of the connectors listed above can be used to provide audio inputs and outputs for connecting
other types of dispatch consoles to the Motorola radio system in conjunction with the Motorola MCC
7500 Dispatch APIs.
The secure card provides encryption and decryption services for the dispatch console. It is capable of
supporting multiple, simu ;taneous eneryption/dectyption sessions using multiple algorithms and
multiple secure keys.
Personal Computer (PC)
The dispatch console uses a customized Motorola - certified HP Z420 PC running the Microsoft
Windows operating system, containing a Motorola- designed voice carol and a Motorola- designed
secure card. The PCs used in ASTRO 25 systems have a mini -tower form factor.
The PCs are processed through Motorola factories in Schaumburg so that the application software,
voice cards, and secure cards can be installed and tested to ensure they are operating property,
1,4,2 Auxiliary Inputs and Outputs
Included in the proposed dispatch solution is an Auxiliary InputlOutput server. AUX 1/0 enables
console operators to control and monitor external devices, such as doors and lights, from the console
user interface. Multiple dispatch consoles anywhere in the network may monitor and control the same
relay output and/or external inputs. Changes are indicated across all dispatch consoles
simultaneously. Customizable graphic icons are also used to provide a visual indication of both the
function and state of external inputs.
The contact closures and input buffers required to interface to these devices are housed in Remote
Terminal Units (RTUs). These RTUs can be physically located close to where they are needed, at any
console site or RF site. The dispatch consoles and RTUs communicate with each other across the
radio system's IP transport network, Individual relay outputs can be configured so that they require a
safety switch to be pressed before they respond to any commands from the dispatch console user.
Supported Aux 110 Configurations
The following Aux UO con figurations are supported.
Momentary Input This is an input where the user interface always shows the true state
of the input.
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1,4,3
Aux 110 Configuration
Description
This is an Input where the user interface does not necessarily show
Latched Input
the true state of the input. When the input goes active, the user
interface shows the state as active. The display will continue to show
the state as active even if the input changes to the inactive state. A
dispatch console user must manually reset the display to return it to
the inactive state
Momentary Output
This output relay is activated when the dispatch console user presses
the button on the user interface and deactivated when the dispatch
console user releases the button.
Latched Output
This output relay changes state only when the dispatch console user
presses the button.
Interlocked Latched
This latched output relay is part of a group of latched output relays.
Output
Only one of the relays in the group may be active at a time. Interlocked
relays work in a "break before make" fashion; that Is, the previously
active relay is deactivated before the new relay is activated.
Conventional Channel Gateway Equipment
Conventional Channel Gateways (CCGWs) are used to interface analog and ASTRO 25 conventional
channels to the ASTRO 25 radio system infrastructure. CCGWs provide 4 -wire analog interfaces for
analog channels and V.24 and rP digital interfaces for ASTRO 25 conventional channels. The
platform that is hosting a CCGW may be solely dedicated to that task or it may also be used as a
console site router or an RF site router, provided the WAN link is not redundant.
The enhanced GGM 8000 -based CCGW is available for interfacing to conventional channels. The
enhanced CCGW can support combinations of analog, MDC 1200, ACIM Link, digital and mixed
mode channels simultaneously.
Conventional Site Controllers
The conventional site controller allows dispatch console users to continue to access and control local
conventional channels if connectivity to the radio system's controller is lost. This mode of operation
is often called "fallback operation" or "site conventional operation ", The conventional site controller
is comprised of the GCP 8000 site controller hardware with different software to provide the
conventional capabilities. When used as a conventional site controller, the GCP 8000 site controller is
outfitted with a single site controller module rather than two site controller modules.
Only one conventional site controller is required per console site or conventional subsystem. This
single conventional site controller is capable of supporting the full set of dispatch consoles, archiving
interface servers and CCGWs that can be placed in a console site or conventional subsystem.
Motorola is providing one (1) Conventional Site Controller at Santa Ana.
Features Supported in Fallback Operation
While in fallback operation, the dispatch consoles continue to support the vast majority of their
capabilities and features. The following general feature groups are supported:
• Station Control Features on Conventional Channels
• Main/Alternate Conventional Channel. Interfaces
• Integrated Paging Encoder (analog channels only)
• Channel Marker
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System Description 1.14
• Alert Tones
• RP Cross Mute
• RE Cross Busy
• Acoustic Cross Mute
• Patch
• Select and Multi- Select
• Aux PCs (that are located at the console site)
• Call Alert (ASTRO 25 Conventional channels only)
• Emergency Call (ASTRO 25 Conventional channels only)
Mi
1.5.1 APX 7500 Consolettes
Eight (8) APX 7500 consolettes have been
included in this proposal for the Police
Department and three (3) APX 7500
consolettes for Public Works have been to
provide backup communications for the City
of Santa Ana dispatchers.
Each consolette comes with a front panel
equipped with a LCD display, numeric APX 7500 consolette
keypad, programmable buttons, VU meter,
internal local speaker, auxiliary display, keyload port, IV &D port, and a myriad of ports for additional
control and programming. Every APX 7500 consolette has a dedicated logging port for use with
logging recorders. Each consolette can be connected to the proposed GGM 8000 Conventional
Channel Gateways (CCGWs), allowing dispatchers to communicate with field users in the unlikely
event that the dispatch center loses connectivity to the system core.
The proposed APX 7500 consolettes will be re -using the Santa Ana's antenna system.
City of Santa Ana
MC07500 °25 Dispatch Migration and Subscribers
a Motorola Solutions Confidential Restricted
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Use or disclosure of this proposal Is subject
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System Descrlptlon 1 -15
SECTION 2
EQUIPMENT LIST
2.1.1
2.1.2
Orange County Licenses for Santa Ana
1 SQM01SUM0239 MASTER SITE CCNFIG UPGRADE
1 CA00996AK NM /ZG LICENSE KEY 7.13
1 CA00997AK UCS LICENSE KEY 7.13
2 CA02105AA MCC7500 /MCC7100 CONSOLE SOLE
3 CA01316AA ADD: UNC ADDTL DEVICE LIC (QTY 10)
Santa Ana Dispatch Positions
1
B1905
Q
MCC 7500 ASTRO 25 SOFTWARE
7
W933
MOTOROLA VOICE PROCESSOR MODULE
7
CA01642AA
ADD: MCC 7500 BASIC CONSOLE FUNCTIO
7
CA01644AA
ADD: MCC 7500 /MCC 7100 ADV CONVL O
7
CA01643AA
ADD: MCC 7500 / MCC 7100 TRUNKING
7
CA00147AF
ADD: MCC 7500 SECURE OPERATION
7
CA00182AS
ADD: AES ALGORITHM
7
CA00144AC
ADD: DES-XL ALGORITHM
7
CA00140AA
ADD: AC LINE CORD, NORTH AMERICAN
7
DS22WBLK
22 INCH WIDE NON -TOUCH MONITOR, BLA
7
TT2538
Z420 LOW TIER WORKSTATION WINDOWS 7
7
T7449
WINDOWS SUPPLEMENTAL TRANS CONFIG
7
DSRMP615A
SPD, TYPE 3,120V RACK MOUNT, 15A P
21
61912
MCC SERIES DESKTOP SPEAKER
14
81913
MCC SERIES HEADSET JACK
14
RLN6098
HOST MODULE BASE W /PTT, 15, CBL
14
RMN5078B
SUPRAPLUS NC SINGLE MUFF HEADSET
7
DQACM3151
TRANSMIT FOOT SWITCH
7
T7885
MCAFEE WINDOWS AV CLIENT
7
DDN1245
DUAL IRR SW USB HASP WITH LICENSE
7
DDN1895
SOUND BLASTER AUDIGY RX SOUND CARD
7
CDN6673
CREATIVE LABS INSPIRE A60
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MCC7500 P25 Dispatch Migration and Subscribers
ID Motorola Solutions Confidentlal Restricted
02 April 2015
Use or disclosure of this proposal is subject
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Equipment List 2 -1
R
•
CLN1856
N
2620 -24 ETHERNET SWITCH ?
2
2
SOMOISUM0205
GGM 8000 GATEWAY
2
CA01610AA
ADD: AC POWER
I
F4543
SITE MANAGER BASIC
1
VA00874
ADD: AUX 1 -0 SERV FW CURR ASTRO REL
1
V266
ADD: 90VAC TO 260VAC PS TO SM
3
V592
ADD TERM BLCK & CONN W1
1
F4547
SM 10 EXPANSION BASIC
1
V266
ADD: 90VAG TO 260VAC PS TO SM
3
V592
ADD TERM BLCK & CONN WI
1
T7038
GCP 8000 SITE CONTROLLER
1
CA00303AA
ADD: QTY (1) SITE CONTROLLER
1
X153AW
ADD: RACK MOUNT HARDWARE
1
CA01136AA
ADD: MCC 7500 CONVEN SITE OPER
4
SQM01SUM0205
GGM 8000 GATEWAY
4
CA01616AA
ADD: AC POWER
4
CA02141AA
ADD: LOW DENSITY ENH CONV GATEWAY
1
BVN1013
MKM 7000 Console Alias Manager Soft
1
TT2538
Z420 LOW TIER WORKSTATION WINDOWS 7
1
DS019BLK
19 INCH NON -TOUCH MONITOR, BLACK
1
T7885
MCAFEE WINDOWS AV CLIENT
1
TRN7343
SEVEN AND A HALF FOOT RACK
2
DSRMP615A
, 120V RACK MOUNT, 15A P
6
DSTSJ48CLT
OR HARDWIRE CONNECTED FO
1
DSTSJADP
T GROUND BAR, 19 IN FOR TS
MRACK
3
DSEVNSL061
,8 -M), CAT6 / 400 MHZ, S
1
CLN1856
ERNET SWITCH ?
1
SQMOISUM0205
GGM 8000 GATEWAY
1
CA01616AA
ADD: AC POWER
1
B1912
MCC SERIES DESKTOP SPEAKER
1
B1913
MCC SERIES HEADSET JACK
1
TT2538
2420 LOW TIER WORKSTATION WINDOWS 7
1
B1934
MCC 7500 VOICE PROCESSOR MODULE FRU
1
CA00147AF
ADD: MCC 7500 SECURE OPERATION
1
CA00182AB
ADD: AES ALGORITHM
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
4) Motorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal is subject
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Equipment List 2 -2
2.1.3
2,1.4
P
i
CA00144AC
i
ADD: DES -XL ALGORITHM
1
1
SOM0ISUM0205
GGM 8000 GATEWAY
1
CA01616AA
ADD: AC POWER
1
CA02141AA
ADD: LOW DENSITY ENH CONV GATEWAY
1
DLN6559
FRU: GCP 8000 /GCM 8000
1
DLN6898
FRU: FAN MODULE
1
DLN6781
FRU POWER SUPPLY
Santa Ana Police Department APX 6000 Subscribers
Santa Ana Police Department APX 6500 Mobile Hot Red Receiver Green
Subscribers
166
H98UCH9PW7 N
APX6000 700800 MODEL 3,6 PORTABLE
333
333
Q806
ADD: ASTRO® DIGITAL CAI OPERATION
333
H38
ADD: SMARTZONE OPERATION
333
Q361
ADD: P25 9600 BAUD TRUNKING
333
Q 55
ADD: AES /DES -XL /DES -OFB ENCRYPTION
333
H869
ENH: MULTIKEY
333
QA01833
ADD: EXTREME 1 -SIDED NOISE REDUCTIO
333
QA00582
ALT: LIION IMPRES 4100 MAH FM /CSA I
333
QA05100
ENH:STD WARRANTY APPLIES -NO SFS
200
WPLN7080
APX 7000 IMPRES CG SU APX7000 US /NA
25
NNTN7073B
IMPRES MULTI UNIT CHARGER with DISP
333
PMMN4069A
IMPRES RSM, 3.5MM AUDIO JACK
333
NNTN1033A
BATT IMP FM RUGGEDIZED LIION 41 DOM
Santa Ana Police Department APX 6500 Mobile Hot Red Receiver Green
Subscribers
166
M25URS9PW 1 N
APX6500 7/800 MHZ MID POWER MOBILE
166
G51
ENH: SMARTZONE OPERATION APX6600
166
G806
ADD: ASTRO® DIGITAL CAI OPERATION
166
GA00805
ADD: APX 07 CONTROL HEAD.
166
G444
ADD: APX CONTROL HEAD SOFTWARE
ADD: AES /DES -XL /DES -OFB ENCRYPTION
L]o
W969
ADD: MULTIPLE KEY ENCRYPTION OPERAT
,G851
G361
ADD: P25 TRUNKING SOFTWARE
City of Santa Ana
MCC7500 P25 Dispatch Migration and SUbscribers
0 Motorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal Is subject
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Equipment List 2.3
2.1.5
2.1.6
166
G67
ADD: REMOTE MOUNT MID POWER
166
G335
ADD: ANT 1/4 WAVE 762 -870 MHZ
166
W22
ADD: PALM MICROPHONE
166
B18
ADD: AUXILARY SPKR 7.5 WATT
166
W599
ADD: 8 MODE DIRECT ENTRY
166
GA01115
ADD: DUAL RADIO STACKABLE MP TRUNNI
166
I GA01113
ENH: DUAL RADIO OPERATION (PRIMARY
166
GA05100
DEL:NO SFS -STD WARRANTYAPPLIES
Santa Ana Police Department APX 6500 Mobile Hot Red Receiver Red
Subscribers
Santa Ana Police Department APX 6500 Motorcycle Hot Red Receiver
Green Subscribers
34
M25URS9PW1 N
a .
APX6600 7/800 MHZ MID POWER MOBILE
166
166
G51
ENH: SMARTZONE OPERATION APX6500
166
G806
ADD: ASTRO® DIGITAL CAI OPERATION
166
G361
ADD: P25 TRUNKING SOFTWARE
166
G88
ADD: APX NO 02107 CH NEEDED MTCL
166
G444
ADD: APX CONTROL HEAD SOFTWARE
166
G67
ADD: REMOTE MOUNT MID POWER
166
G335
ADD: ANT 1/4 WAVE 762 -870 MHZ
166
G90
ADD: NO MICROPHONE NEEDED
166
B18
ADD: AUXILARY SPKR 7.5 WATT
166
GA01117
ENH: DUAL RADIO OPERATION (SECONDAR
166
GA05100
DEL:NO SFS -STD WARRANTYAPPLIES
Santa Ana Police Department APX 6500 Motorcycle Hot Red Receiver
Green Subscribers
34
M30URS9PW1 N
7/800 SINGLE BAND APX7500
34
G51
ENH: SMARTZONE OPERATION APX
34
G806
ADD: ASTROOD DIGITAL CAI OPERATION
34
GA00805
ADD: APX 07 CONTROL HEAD.
34
G361
ADD, P25 TRUNKING SOFTWARE
34
G851
ADD: AES /DES- XLIDES -OFB ENCRYPTION
34
W969
ADD: MULTIPLE KEY ENCRYPTION OPERAT
City of Santa Ann
MCC7500 P25 Dispatch Migration and Subscribers
a Motorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page.
Equipment List 2 -4
2.1.7
P
G444
ADD: APX CONTROL HEAD SOFTWARE
34
34
G67
ADD: REMOTE MOUNT MID POWER
34
G89
ADD: NO RF ANTENNA NEEDED
34
B18
ADD: AUXILARY SPKR 7.5 WATT
34
G138
ADD: APX MOTORCYCLE CH SFWR
34
W620
ADD: NO MTRCYCLE ENCL NEEDED APEX
34
GA01116
ADD: DUAL RADIO AUDIO COMBINER
34
G90
ADD: NO MICROPHONE NEEDED
34
GA01115
ADD: DUAL RADIO STACKABLE MP TRUNNI
34
GA01113
ENH: DUAL RADIO OPERATION (PRIMARY
34
GA05100
DEL;NO SFS -STD WARRANTYAPPLIES
34
HMN1090
PALM MICROPHONE
Santa Ana Police Department APX 6500 Motorcycle Hot Red Receiver
Red Subscribers
34
M30URS9PW1 N
7/800 SINGLE BAND APX7500
34
G51
ENH: SMARTZONE OPERATION APX
34
G806
ADD: ASTRO® DIGITAL CAI OPERATION
34
G361
ADD: P25 TRUNKING SOFTWARE
34
G88
AbD: APX NO 02/07 CH NEEDED MTCL
34
G444
ADD: APX CONTROL HEAD SOFTWARE
34
G67
ADD: REMOTE MOUNT MID POWER
34
G89
ADD: NO RF ANTENNA NEEDED
34
G90
ADD: NO MICROPHONE NEEDED
34
G138
ADD: APX MOTORCYCLE CH SFWR
34
W620
ADD: NO MTRCYCLE ENCL NEEDED APEX
34
B18
ADD: AUXILARY SPKR 7.5 WATT
34
GA01117
ENH: DUAL RADIO OPERATION (SECONDAR
34
GA05100
DEL:NO SFS -STD WARRANTYAPPLIES
34
H1835
8 MODE DIRECT ENTRY DEK
34
HKN6169B
CABLE, REMOTE MOUNT, 5M
34
1 HMN1090
PALM MICROPHONE
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
a Motorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page.
Equipment List 2 -5
2.1.8
2.1.9
2.1.10
Santa Ana Police Department APX 7500 Consolettes
8
L30URS9PVV1 N
APX7500 SINGLE BAND 7/800
8
G806
ADD: ASTRO® DIGITAL CAI OPERATION
6
G51
ENH: SMARTZONE OPERATION APX
8
G361
ADD: P25 TRUNKING SOFTWARE
8
GA00469
ENH: EXTENDED DISPATCH APX CONSOLET
8
W382
ADD: CONTROL STATION DESK GCAI MIC
8
CA01598
ADD: AC LINE CORD US
8
L999
ADD: FULL FP W /05 /KEYPAD /CLOCK/VU
8
W969
ADD: MULTIPLE KEY ENCRYPTION OPERAT
8
G851
ADD: AES /DES -XL /DES -OFB ENCRYPTION
8
HKN6233C
APX CONSOLETTE RACK MOUNT KIT
1
DSEVNSL0615A1000
1 OOOFT (304.8 -M), CAT6 / 400 MHZ, S
Santa Ana Police Department XTS 5000 Flash Upgrade
1
T6751
DIGITAL SMARTZONE
194
Q806
ADD: SOFTWARE ASTRO DIGITAL CAI OPE
194
Q361
ENH: PROJECT 25 9600 BAUD TRUNKING
194
Q327BG
ENH: UPGRADE EXISTING SMARTZONE
194
H869BN
ADD: MULTIKEY
1
T7769
PCMCIA NEW UCM UPGRADE CARD (XTS /XT
99
CA00182AG J
ADD: AES ENCRYPTION SOFTWARE
1
T7769
PCMCIA NEW UCM UPGRADE CARD (XTS /XT
95
CA00132AG
ADD: AES ENCRYPTION SOFTWARE
Santa Ana Police Department XTL 5000 Flash Upgrade
1
T7000
DIGITAL SMARTZONE
8
G347
ENH: SMARTZONE UPGRADE
8
G361
ENH: ASTRO PROJECT 25 TRUNKING SOFT
8
W969
ENHANCES MULTI KEY OPERATION UPGRAD
1
T7769
PCMCIA NEW UCM UPGRADE CARD (XT'
8
CA00182AG
ADD: AES ENCRYPTION SOFTWARE
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
® Motorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
Equipment List 2 -6
2.1.11 Santa Ana Public Works APX 4000 Subscribers
N
108
INGIVIIIENCLATURE
H51UCF9PW6 N
•
APX 4000 7/800 MHZ MODEL 2 PORTABLE
108
QA02756
ENH: 3600 OR 9600 TRUNKING BAUD SIN
108
QA04865
ADD: TWO KNOB CONFIGURATION
108
QA00582
ALT: IMPRES LI -ION 2300MAH FM (NNTN
108
OA05100
ENH:STD WARRANTY APPLIES -NO SFS
108
WPLN4232A
110 VAC 50/60 HZ US IMPRES SUC
108
PMMN4046A
IMPRES SPEAKER MIC W /VOL, IP57
108
NNTN8560A
BATT IMPRES LIIQN TIA4950 IP67 2500
2.1.12 Santa Ana Public Works APX 6500 Subscribers
P
38
®
M25URS9PW1 N
N N
APX6500 71800 MHZ MID POWER MOBILE
38
G51
ENH: SMARTZONE OPERATION APX6500
38
G806
ADD: ASTR07 DIGITAL CAI OPERATION
38
G361
ADD: P25 TRUNKING SOFTWARE
38
GA00805
ADD: APX 07 CONTROL HEAD.
38
G444
ADD: APX CONTROL HEAD SOFTWARE
38
G67
ADD: REMOTE MOUNT MID POWER
38
G335
ADD: ANT 1/4 WAVE 762 -870 MHZ
38
W22
ADD: PALM MICROPHONE
38
B18
ADD: AUXILARY SPKR 7.5 WATT
38
GA05100
DEL:NO SFS -STD WARRANTYAPPLIES
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
aMotorola Solutions Confidential Restricted
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
Equipment List 2 -7
2.1.13
2.1.14
2,1.15
Santa Ana Public Works APX 7500 Consolettes
3
L30URS9PW1 N
APX7500 SINGLE BAND 7/800
3
G806
ADD: ASTRO? DIGITAL CAI OPERATION
3
G51
ENH: SMARTZONE OPERATION APX
3
G361
ADD: P25 TRUNKING SOFTWARE
3
GA00469
ENH: EXTENDED DISPATCH APX CONSOLET
3
W382
ADD: CONTROL STATION DESK GCAI MIC
3
CA01598
ADD: AC LINE CORD US
3
L999
ADD: FULL FP W /051KEYPAD /CLOCKA/U
3
HKN6233
ASSEMBLY,ACCESSORY,APX CONSOLETTE R
3
DSEVNSL0615A1000
1000FT (304.8 -M), CAT6 / 400 MHZ, S
Santa Ana Public Works XTS 5000 Flash Upgrade
1
T6751
DIGITAL SMARTZONE
8
p806
ADD: SOFTWARE ASTRO DIGITAL CAI OPE
8
Q361
ENH: PROJECT 25 9600 BAUD TRUNKING
8
0327BG
ENH: UPGRADE EXISTING SMARTZONE
Santa Ana Public Works XTS 2500 Flash Upgrade
1
T6811
DIGITAL AND ANALOG LIMITED 3600 BAU
6
Q806
ADD: SOFTWARE ASTRO DIGITAL CAI OPE
6
Q574AC
ENH: TRUNKING 9600 BAUD FLASHPORT
02 April 2015
City of Santa Ana Use or disclosure of this proposal Is subject
MCC7600 P26 Dispatch Migration and Subscribers to the restrictions on the cover page.
Motorola Solutions Confidential Restricted Equipment List 2 -8
SECTION 3
ACCEPTANCE TEST PLAN
3,1 MCC 7100/7500 :fir A RESOURCES
2. TEST
3.1.1 Instant Transmit
1. DESCRIPTION
The instant transmit switch provides immediate
operator access to a channel, independent of its
select status (selected or unselected). It provides
priority over other dispatcher transmit bars or
optional footswitches.
SETUP
RADIO -1 - TALKGROUP 1
CONSOLE -1 – TALKGROUP 1 (Selected),
TALKGROUP 2 (Unselect mode)
VERSION #1.010
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
12 Motorola Solutions Confidential Restricted
Step 1.
Using CONSOLE -1, press the Instant
Transmit button on TALKGROUP 1.
Step 2.
Verify that the Transmit indicator is lit.
Step 3.
Verify RADIO -1 can monitor and
respond to the call on TALKGROUP 1.
Stop 4,
On RADIO -1 change to TALKGROUP 2
Step 5.
Using CONSOLE -1, press the Instant
Transmit button on the TALKGROUP 2
radio resource,
Step 6.
Verify RADIO -1 can monitor and
respond to the call on TALKGROUP 2.
Pass —Fall
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page,
Acceptance "test Plan 3 -1
MCC 7100/7500 Trunked Resources 2. TEST
3.1 .2 Talkgroup Selection and
Call
1. DESCRIPTION
The Talkgroup Call is the primary level of
organization for communications on a trunked
radio system. Dispatchers with Talkgroup Call
capability will be able to communicate with other
members of the same talkgroup. This provides the
effect of an assigned channel down to the
talkgroup level, When a Talkgroup Call is initiated
from a subscriber unit, the call is indicated on each
dispatch operator position that has a channel
control resource associated with the unit's
channel /talkgroup.
SETUP
RADIO -1 - TALKGROUP 1
RADIO-2 - TALKGROUP 2
RADIO -3 - TALKGROUP 1
RADIO -4 - TALKGROUP 2
CONSOLE- I - TALKGROUPI
CONSOLE -2 - TALKGROUP 2
VERSION #1.010
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
+ Motorola Solutions Confidential Restricted
Step 1, Initiate a wide area call from
CONSOLE -1 on TALKGROUP 1
Step 2. Observe that RADIO -1 and RADIO -3
will be able to monitor the call. Dekey
the console and have either radio
respond to the call.
Step 3. Observe that all consoles with
TALKGROUP 1 can monitor both sides
of the conversation.
Step 4. Initiate a wide area call from
CONSOLE -2 on TALKGROUP 2.
Step 5. Observe that RADIO.2 and RADIO-4
will be able to monitor the call. Dekey
the console and have either radio
respond to the call.
Step 6. Observe that all consoles with
TALKGROUP 2 can monitor both sides
of the conversation.
Pass— Fail_
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
Acceptance Test Plan 3 -2
MCC 710017500 Trunked Resources 2. TEST
3.13 Emergency Alarm and Call
Display Description
1. DESCRIPTION
Users in life threatening situations can use the
emergency button on the radio to send an audible
alarm and a visual alarm signal to a console
operator in order to request immediate system
access to a voice channel for an emergency call.
An emergency alarm begins after the radio user
presses the radio's emergency button. Pressing
the emergency button places the radio in
"emergency mode ". To begin an emergency call,
the radio user must press the radio's PTT button
while In "emergency mode." The assigned voice
channel will be dedicated to the emergency
caller's talkgroup for an extended period of time,
equal to the Message Hang Time plus the
Emergency Hang Time. As with other call types,
emergency calls can operate across sites as well
as within the same site.
SETUP
RADIO -1 - TALKGROUP 1
CONSOLE- I - TALKGROUPI
CONSOLE- 2- TALKGROUP 1
VERSION #1.010
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
Q Motorola Solutions Confloentlal Restricted
Step 1. Initiate an Emergency Alarm from
RADIO -1.
Step 2.
Observe the Emergency from RADIO -1
Is received at CONSOLE -1 for
TALKGROUP 1.
Step 3.
Acknowledge the Emergency at the
operator position. Verify CONSOLE -2
receives notification that the call has
been acknowledged.
Step 4.
Initiate a call with RADIO -1 to initiate an
Emergency call,
Step 5.
Observe CONSOLE -1 and CONSOLE -
2 can monitor RADIO -1
Step 8.
Clear the Emergency from CONSOLE -1
on TALKGROUP 1.
Step 7.
End the Emergency Alarm from RADIO
1.
Pass Fail_
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
Acceptance Test Plan 3 -3
MCC 7100/7500 Trunked Resources 2, TEST
3.1.4 Multigroup Call
1. DESCRIPTION
This trunking feature allows an equipped console
operator position to transmit an announcement to
several different talkgroups simultaneously. As
with Talkgroup Calls, multigroup calls operate
across sites as well as within the same site.
SETUP
RADIO -1 - TALKGROUP 1
RADIO -2 - TALKGROUP 2
RADI0-3 - RANDOM
CONSOLE -1 - ATG 1
Note; TALKGROUP 1 and TALKGROUP 2 are
members of ATG 1. RANDOM is any talkgroup not
a member of ATG 1.
VERSION #1.010
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
0 Motorola Solutions Confldentlal Restricted
Step 1. Using CONSOLE -1, select the ATG 1
resource.
Step 2 Initiate the Multigroup Call from
CONSOLE -1.
Step 3. Observe that RADIO -1 and RADIO -2
receive the Multigroup Call.
Step 4. Verify that RADIO -3 does not receive
the Multigroup Call because it is not a
member of ATG 1.
Step 5. Answer the Multigroup Call using
RADIO -1 and observe CONSOLE -1
receives the response.
Step 6. Verify that if the call Is answered within
the repeater hang time, the console will
receive the call on the ATG 1 resource
tile, otherwise the console will receive
the call on the TALKGROUP 1 tile.
Step 7. Verify that if the call is answered within
the repeater hang time, RADIO -2 will
monitor the call.
Pass—Fail_
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
Acceptance test Plan 3 -4
MCC 7100/7500 Trunked Resources 2. TEST
'1111 Jill 1 1-01 111 11 almill"lllllllll 11 1 Step 1
31.5 Multi - Select Operation
1, DESCRIPTION
Multi - Select (Msel) allows the console operator to
group a number of channels /talkgroups together
such that when the general transmit bar is
depressed, all of the multi- selected
channels /talkgroups will transmit at the same time
with the same information. MultkSelect is one way
communication call, If a radio user responds to a
Multi - Select call the talkgroup the user is affiliated
to will be the only one to hear the call. There is no
super -group formed, so radio communication is
Still at the single talkgroup level, Multi - Select is
utilized to send an APB to several
channels /talkgroups. A Multi - Select has a limit of
twenty (20) trunking /conventional resources
SETUP
RADIO -1 - TALKGROUP 1
RADIO-2 - TALKGROUP 2
CONSOLE -1 - TALKGROUP 1, TALKGROUP 2
VERSION #1.010
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
0 Motorola Solutions Confidential Restricted
Step 2.
From CONSOLE -1, create an Msel
group with TALKGROUP 1 and
TALKGROUP 2.
Transmit on the Msel using the Msel
instant transmit button.
Step 3.
Verify that RADIO -1 and RADIO -2 hear
the call.
Step 4.
Initiate a call with RADIO -1,
Step 5.
Verify the call is heard on CONSOLE -1
but not on RADIO -2.
Step 6.
Initiate a call with RADI0-2.
Step 7.
Verify the call is heard on CONSOLE -1
but not on RADIO -1.
Step &.
On CONSOLE -1 dissolve the Msel.
Pass—Fail
02 April 2015
Use or disclosure of this proposal is subject
to the restrictlons on the cover page.
Acceptance test Plan 3 -5
MCC 710017500 Trunked Resources 2. TEST
ON Jim m- -1 -OMNIIIIIIiiiiiii= Step 1. Using CONSOLE -1 create a patch
between TALKGROUP 1 and
3.1.6 Talkgroup Patch TALKGROUP2
III NNOWililillillillig Step 2. Initiate a patch call from CONSOLE -1.
1. DESCRIPTION Step 3. Verify RADIO -1, RADIO -2, RADIO -3,
and RADIO -4 can monitor the call.
Talkgroup Patch allows a dispatcher to merge
several talkgroups together on one voice channel
to participate in a single conversation, This can be
used for situations involving two or more
talkgroups that need to communicate with each
other.
Using the Patch feature, the console operator can
talk and listen to all of the selected talkgroups
grouped; in addition, the members of the individual
talkgroups can also talk or listen to members of
other talkgroups. Patched talkgroups can
communicate with the console dispatcher and
other members of different talkgroups because of
the "supergroup" nature of the Patch feature.
NOTE : If "secure" and "clear" resources are
patched together, one repeater for each mode
may be assigned per site.
SETUP
RADIO -1 - TALKGROUP 1
RADIO -2 - TALKGROUP 2
RADIO -3 - TALKGROUP 1
RADIO -4 - TALKGROUP 2
CONSOLE -1 - TALKGROUP 1 and TALKGROUP
2
Note: All 4 Radios must have the same home
zone.
VERSION #1.010
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
0 Motorola Solutions Confidential Restricted
Step 4. Initiate several calls between the radios
and verify successful communication.
Step 5. Dissolve the patch created in step 1
Pass Fail
02 Aprtl 2015
Use or disclosure of this proposal Is subiect
to the restrictions on the cover page,
Acceptance Test Plan 3 -6
MCC 7100/7500 Trunked Resources 2, TEST
311 Console Priority
1, DESCRIPTION
Console Operator Positions have ultimate control
of transmitted audio on an assigned voice channel
resource. The Console Position has the capability
to take control of an assigned voice channel for a
talkgroup call so that the operator's audio
overrides any subscriber audio, Console priority is
a feature that enables dispatchers to gain
immediate access to an assigned voice channel
so that a central paint of audio control exists.
SETUP
RADIO-1 - TALKGROUP 1
RADIO -2 - TALKGROUP 1
CONSOLE- I- TALKGROUP 1
VERSION #11.020
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
0 Motorola Solutions Confidential Resh'lotod
Step 1
Step 2
Initiate a Talkgroup call from RADIO -1
on TALKGROUP 1. Keep this call in
progress until the test has completed.
Observe that RADIO -2 receives the call
Step 3.
While the call is in progress, key up
CONSOLE -1 on TALKGROUP 1.
Step 4.
Observe that RADIO -2 Is now receiving
audio from CONSOLE -1 on
TALKGROUP 1.
Step 5.
De -key CONSOLE -1.
Step 6.
Verify RADIO -2 now receives RADIO -1
audio.
Step 7.
End the TALKGROUP 1 call from
RADIO -1.
Pass—Fall_
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
Acceptance Test Plan 3 -7
MCC 710017500 Trunked Resources 2. TEST
Step 1. Initiate a Channel Marker tone on
TALKGROUP 1 from CONSOLE -1.
3.1,8 Channel Marker Step 2. Verify RADI0-1 and RADIO -2 can
monitor the Channel Marker tone on
TALKGROUP 1.
1, DESCRIPTION
A Channel Marker is a distinct, short duration,
audible tone over radio and Console speakers.
The tone is initiated and cancelled by a console
operator.
The tone can be initiated only for the talkgroups or
conventional channels. On initiation, it is
generated periodically when there is no voice
activity. The tone can be used for various
purposes. The primary purpose of the tone is to
inform radio users that the conventional channel
or the trunked talkgroup Is currently involved in a
high priority situation and they should stay off the
channel unless they are Involved in the high
priority situation. The tone also informs the users
that a console operator is actively monitoring the
talkgroup.
Note that the Channel Marker tone will only start
when there is no voice activity for the selected
Talkgroup or conventional channel. The channel
Marker tone is sent in a current transmission
mode of the Console user.
SETUP
RADIO -1 - TALKGROUP 1
RADI0-2 - TALKGROUP 1
CONSOLE- 1- TALKGROUP 1
CONSOLE- 2- TALKGROUP 1
VERSION #1,010
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
0 Motorola Solutions Confidential Restricted
Step 3, Verify CONSOLE -1 and CONSOLE -2
also monitor the Channel Marker tone
on TALKGROUP 1.
Step 4. Initiate a call from RADIO -1 and
continue to key longer than the preset
Channel Marker tone period for
TALKGRCUP1.
Step 5.
Verifywhile RADI0.1 is keyed, the
Channel Marker tone is suppressed.
Step 6.
Verify after RADIO -1 de -keys, the
periodic Channel Marker tone continues
to be transmitted on TALKGROUP 1.
Step 7.
Cancel the Channel Marker on
TALKGROUP 1 from CONSOLE -1.
Stop 6.
Verify the Channel Marker Is no longer
monitored on TALKGROUP 1.
Pass—Fail^
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page.
Acceptance Test Plan 3.8
MCC 7100/7500 Trunked Resources 2. TEST
Step 1
3.1.9 Instant Recall Recorder Step 2.
(IRR) Operation (MCC 7500
only) Step 3.
1, DESCRIPTION
The Instant Recall Recorder (IRR) allows for
audio from a phone call or a radio call to be
played back at the MCC 7600 Console position.
Thirty minutes of audio is saved for radio and an
additional thirty minutes for telephone. The audio
Is saved on the positions hard disk In the form of a
,wav file.
Note: The MCC 7100 console does not support
IRR.
SETUP
RADIO -1 - TALKGROUP 1
RADIO -2 - TALKGROUP 1
CONSOLE -1 - TALKGROUP 1 running IRR
application.
VERSION #1.030
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
Motorola solutions Confidential Restricted
Select a radio channel on the
CONSOLE -1 application window.
Select IRR from the CONSOLE -1
toolbar,
Initiate radio communication between
RADI0-1 and RADIO -2
Step 4. Verify a new entry appears In the IRR
log window.
Step 5. Select the new entry from the Ilst.
Step 6. Press play and verify conversation
replay.
Pass—Fall�
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page.
Acceptance Test Plan 3•9
MCC 7100/7500 Trunked Resources 2. TEST
Step 1
3.1.10 Alarm Input/ Outputs
Aux 110 Option Step 2
WON I 1 11-111
1. DESCRIPTION
A dispatch console user can simultaneously view
the status of all Aux 110 instances pertaining to
the AUX 1/0 object. Change to one AUX 1/0
Instance is simultaneously viewable by all other
instances.
SETUP
CONSOLE- 1- TALKGROUP1
CONSOLE -1 - SITE - CONSITE -1
CONSOLE- 2- TALKGROUP1
CONSOLE -2 - SITE - CONSITE-1
For this test -
An instance of AUXIO_1 has been created and is
assigned as a standalone tile on CONSOLE -1
and CONSOLE -2.
VERSION 41.020
City of Santa Ana
MCC7500 P25 Dispatch Migration and Subscribers
Q Motorola Solutions Confidential Restricted
Assign an instance of AUXI0_1 to
CONSOLE -1 to a talk resource tile on
TALKGROUP1
Assign instance of AUXI0_1 to
CONSOLE -2 to a talk resource tile on
TALKGROUP1.
Step 3, Change the status of AUX10_1 on
CONSOLE -1.
Step 4. Verify the standalone tile as well as the
talk resource instance on CONSOLE -1
and CONSOLE -2 change and display
the same state for AUXIO_1.
Step 5. Change the status of AUXI0_1 on
CONSOLE -2.
Step 6. Verify the standalone the as well as the
talk resource instance on CONSOLE -1
and CONSOLE -2 change and display
the same state for AUXI0_1.
Pass-
Fall-
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page.
Acceptance Test Plan 3 -10
3.2 MKM 7000 CONSOLE ALIAS W
2. TEST
321 Alias Display When Using Step 1. Log into MKM 7000 GUI and configure
an alias for RADIO -1.
the MKM 7000
Step 2. Verify that RADI0-2 does not have any
alias defined in MKM 7000.
1, DESCRIPTION
This test will demonstrate that a Provisioning
Manager (PM) defined alias still works on
incoming calls when MKM 7000 solution is
installed, although the locally defined ones take
precedence, i.e. centrally defined ones will only
be used if there is no locally defined alias for the
radio that is malting an incoming call.
SETUP
RADI0-1 - TALKGROUP 1
RAD10 -2 - TALKGROUP 1
CONSOLE- 1- TALKGROUP1
A standalone or cohab'ed MKM 7000 server is
connected and communicating normally with an
MCC 710017500 Console.
CONSOLE -1 user is configured to use local alias
service.
VERSION #1.030
City of Santa Ana
MC07500 P25 Dispatch Migration and Subscribers
0 Motorola Solutions Confidential Restricted
Step 3. Verify both RADI0-1 and RADiC -2 have
their own PM defined aliases. Also verify
the PM defined alias for RAD10A is
different from the one defined by MKM
7000.
Step 4. Key up RADI0-1 and verify that its
locally defined alias shows up on
CONSOLE -1, not the PM defined alias.
Step 5. Key up RAD10.2 and verify that its PM
defined alias shows up.
Pass____Fall�
02 April 2015
Use or disclosure of this proposal is subject
to the restrictions on the cover page.
Acceptance Test Plan 3.11
MKM 7000 Console Alias Manager
(CAM)
322 Create a new Subscriber
Unit ID to Subscriber Unit
Alias Mapping - Trunking
1. DESCRIPTION
This test will demonstrate the capability to create
a Subscriber Unit (SU) alias For an SU ID via the
MKM 7000 GUI and have it show up on MCC
710017500 Console automatically.
The test will work on either a trunked or
conventional system. This test will also
demonstrate the capability to monitor connection
status between MKM 7000 and MCC 7100/7500
Console.
SETUP
A standalone (not cohab) MKM 7000 server is
connected and communicating normally with
CONSOLE -1,
RADIO -1 - TALKGROUP 1
CONSOLE- 1- TALKGROUP1
CONSOLE -1 user is configured to use the local
alias service.
VERSION #1.040
City of Santa Ana
M007500 P25 Dispatch Mlgration and Subscribers
a Motorola Solutions Confidential Restricted
2. TEST
Step 1. CONSOLE -1 user logs into the MCC
7100 /7500 console and verifies that the
consoles synchronization status with
Localized Aliasing is OK, as indicated by
a green check mark on the "status
screen ".
Step 2. Local Alias Admin logs into MKM 7000
GUI, verify under Connected Consoles
tab that the MCC 710017500 console is
connected to MKM7000.
Step 3. Create a new SU ID that matches
RADIO -1 to be used for this test.
Step 4. Create a new SU Allas for the SU ID
(new mapping between SU ID and SU
Alias),
Step 5. Submit the change.
Step 6, Wait (up to) 30 seconds, initiate a call
using RADIO -1 ON TALKGROUP 1,
verify the defined SU Alias shows up on
CONSOLE -1's TALKGROUP 1
resource.
Pass__ Fail_
02 April 2D15
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Acceptance Test Plan 3 -12
MKM 7000 Console Alias Manager
(CAM)
3,23 Fault Management of MKM
7000 and MCC 7100/7500
Link
1. DESCRIPTION
This test will demonstrate that the link status
between MKM 7000 and MCC 7100/7500 is
monitored and fault managed by the Unified
Event Manager (UEM).
This test will also demonstrate that the MKM 7000
and MCC 7100/7500 both monitor the link status
between them.
SETUP
A standalone (not cohabed) MKM 7000 server is
connected and communicating normally with an
MCC 7100/7500 Console.
The console user is configured to use local alias
service.
VERSION #1.050
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2. TEST
Step 1. The console user logs into CONSOLE -1
and verifies that MCC 7100/7500's
synchronization status with MKM 7000
server is OK, as indicated by a green
check mark on the "system status"
screen.
Step 2. Log into the MKM 7000 GUI and verify
the connection to MCC 7100/7500 Is up
and running under Connected Consoles
tab.
Step 3. Unplug the connection cable between
MKM 7000 and MCC 7100/7500 and
verify that the UEM shows link failure
between MKM 7000 and MCC
7100/7500. Also verify the change of link
status shows up on MKM 7000 GUI's
Connected Consoles tab and MCC
7100 /7500's "system status" screen
Step 4. Restore the connection cable between
MKM 7000 and MCC 7100/7500 and
verify that the UEM shows link failure
between MKM 7000 and MCC
7100/7500 has recovered. Also verify
the change of link status shows up on
MKM 7000 GUI's Connected Consoles
tab and MCC 7100 /7500's "system
status" screen.
Step 5. Log the console user out of CONSOLE -
and verify that UEM shows link status is
now "unconfigured user Icgout ".
Pass Pail
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Acceptance Test Plan 3 -13
MKM 7000 Console Alias Manager
(CAM)
12.4 Create Subscriber Unit ID
to Subscriber Unit Alias
Mapping
1. DESCRIPTION
This test will demonstrate the capability to create
a Subscriber Unit (SU) alias for an SU ID via
MKM 7000 GUI and have it show up on MCC
7100/7500 Console automatically.
The test will work on either a trunked or
conventional system. For this test, we'll assume
this will be done on a trunked system.
This test will also demonstrate the capability to
monitor connection status between MKM 7000
and MCC 7100/7500 Console.
SETUP
RADI0-1 - TALKGROUP 1
CONSOLE-1 -TALKGROUP 1
A standalone (not cohab) MKM 7000 server is
connected and communicating normally with an
MCC 7100/7500 Console.
Console user is configured to use local alias
service.
VERSION #1.020
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2. TEST
Step 1. The console user logs into CONSOLE -1
and verifies that the synchronization
status with Localized Aliasing is OK, as
indicated by a green check mark on the
"status screen ".
Step 2. The Local Alias Admin logs into the
MKM 7000 GUI, verify under Connected
Consoles tab that CONSOLER is
connected to the MKM7000.
Step 3. Create a new SU ID that matches
RADIC -1.
Step 4. Create a new SU Alias for the SU ID
(new mapping between SU ID and SU
Alias)
Step 5. Submit the change.
Step 6. Wait (up to) 30 seconds, then key up
RADI0.1. Verify the defined SU Alias
shows up on the TALKGROUP 1
resource of CONSOLE -1.
Pass„Fail�
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Acceptance Test Plan 3 -14
13 MCC 710017500 CONVENTIONAL RESOURCES
3.3.1 Enhanced CCGW Analog Step 1. Key RADIO-1 on CONVCH-1.
Communicate with CONSOLE -1.
Audio Logging
Step 2. Key CONSOLE -1 on CONVCH-1
MONNI'lill Communicate with RADIO -1,
1. DESCRIPTION
This test will demonstrate recording of the audio
from the analog channel interface on the
conventional channel gateway (CCGW). The
enhanced CCGW will sum receive and transmit
audio received on an analog conventional channel
and deliver the summed audio to the audio logging
output pins 3 and 6 of the second analog
connector (9A to 9D or 13A to 13D) of the same
analog conventional channel.
SETUP
The CCGW is either a Law Density Enhanced
Conventional Gateway or a High Density
Enhanced Conventional Gateway.
A conventional channel, CONVCH-1, with an
analog interface has been configured (analog,
MDC 1200, mixed mode, or ACIM).
The customer's audio recording device has been
connected to the audio recording output pins 3
and 6 of the second analog connector for
CONVCH -1 on the enhanced CCGW.
Conventional RADI0-1 - CONVCH -1
CONSOLE -1 - CONVCH-1
VERSION #1.030
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Step 3. Verify the audio from the previous two
steps at the audio recording device.
Pass Fail—
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Acceptance Test Plan 3 -15
3.4 SIGNOFF CERTIFICATE
By their signatures below, the following witnesses certify they have observed the system Acceptance
Test Procedures.
WITNESS:
Please Print Name:
Please Print Title:
WITNESS:
Please Print Name:
Please Print Title:
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Signatures
,I
Dater'
Initials:
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Acceptance Test Plan 9.16
SECTION 4
STATEMENT
This Statement of Work (SOW) describes the deliverables to be furnished to the City of Santa Ana for
the proposed MCC 7500 consoles. No services have been included for the proposed subscribers
described in the Project Overview of the System Description.
The tasks described herein will be performed, by Motorola, its subcontractors, and City of Santa Ana
to implement the solution described in the System Description, It describes the actual work involved
in installation, identifies the installation standards to be followed, and clarifies the responsibilities for
both Motorola and Santa Ana during the project implementation. Specifically, this SOW provides:
• A summary of the phases and tasks to be completed within the project lifecycle.
• A list of the deliverables associated with the project.
• A description of the responsibilities for both Motorola and Santa Ana.
• The qualifications and assumptions taken into consideration during the development of this
project.
This SOW provides the most current understanding of the work required by both parties to ensure a
successful project implementation. In particular, Motorola has made assumptions of the sites to be
used for the new system. Should any of the sites change, a revision to the SOW and associated pricing
will be required. It is understood that this SOW is a working document, and that it will be revised as
needed to incorporate any changes associated with contract negotiations, Contract Design Review
(CDR), and any other change orders that may occur during the execution of the proj cot.
The proposed solution offers City of Santa Ana seven MCC 7500 Dispatch Consoles to interface
with the 7.14 ASTRO 25 CCCS. This radio console system will be a standalone voice systcm in
which special interface, non- integrated features, and CAD 9 -1 -1 are not included.
Santa Ana's new console subsystem will connect to the ASTROO 25 CCCS master site at Loma
Ridge. The proposed solution has been tailored to the needs of Santa Ana, providing a demarcation
point to the existing analog audio logger, auxiliary input /output (AUX I /O) console capabilities, dual
instant recall recorder (IRR), and multiple encryption options.
Motorola has based the system design on information provided by the City of Santa Ana and an
analysis of their system requirements. All assumptions have been listed below for review. Should
Motorola's assumptions be deemed incorrect or not agreeable to Santa Ana, a revised proposal with
the necessary changes and adjusted costs may be required. Changes to the equipment or scope of the
project after contract may require a change order
• All work is to be performed during normal work hours, Monday through Friday 8:00 a.m. to 5:00
p.m.
• All existing sites or equipment locations will have sufficient space available for the
system described.
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Statement of Work 4 -1
This includes available spaces for proposed racks, cabinets, MCC7500 dispatch positions,
cables, and cable entry ports.
• All existing sites or equipment locations will have adequate electrical power and site grounding
suitable to support the requirements of the system described.
It is assumed that Santa Ana wilt provide AC mid/or DC power distribution units.
It is assumed that Santa Ana will provide AC power backup for the MCC 7500
rack/equipment.
Santa Ana is responsible for providing open conduit space for Motorola to route and install
CAT6, RF and ground cables.
• Any site /location upgrades or modifications are the responsibility of Santa Ana.
• Where applicable, approved FCC licensing will be provided by Santa Ana..
• Where applicable, approved local, State, or Federal permits as may be required for the installation
and operation of the proposed equipment, are the responsibility of Santa Ana.
• Motorola does not recommend the use of unlicensed PTP microwave for Public Safety use for the
MCC7500 subsystem.
• Motorola's MCC 7500 subsystem design requires Santa Ana and /or Orange County to provide
two (2) TI links which meet and exceed the provided TI specification (built and Red Tagged as
Public Safety grade circuits) to each dispatch center. Santa Ana and/or Orange County will be
responsible to provide, configure, test, maintain and demark these circuits within 20' of the
proposed MCC7500 rack and/or equipment.
• No new logging solution has been included in this proposal. Motorola has included analog
recording outputs but actual recording is the responsibility of Santa Ana.
• No CAD 9 -1 -1 has been included in this proposal.
• No new antenna system has been included in this proposal, All new proposed mobile subscribers
will be re -using the existing antenna interconnect system. Santa Ana is responsible for providing
the connections for the APX 6500, APX 7500 and APX 7500 consolettes.
i No new base radios or base radio upgrades have been included in this proposal.
• Motorola will create, support and provide a custom headset interface device that allows the user
to switch to a backup eonsolette (Green 1 TG only) in the event of a temporary TI link loss. This
solution will mitigate the temporary downtime by providing the dispatcher the ability to
immediately switch to a back up consolette and maintain communication with the users in the
event when both primary and secondary T links are loss. It will only be a temporary solution
until the Orange County upgrades the Master Site to ASTRO 25 7.16 release. This device wilt
only be provided for systems that are purchased and implemented prior to ASTRO 25 7.16
release.
• Any required system interconnections not specifically outlined here will be provided by Santa
Ana, including but not limited to dedicated phone circuits or Ethernet.
• Where necessary, Santa Ana will provide a dedicated delivery point, such as a warehouse, for
receipt, inventory, and storage of equipment prior to delivery to the sites.
• Motorola's MCC 7500 design is built with dedicated workstations for each MCC 7500 operator
positions. The Motorola provided computers will not be configured to share/support CAD, E911
network or any other third party applications.
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Statement of Work 4.2
• Santa Ana is responsible for transporting and disposal of existing third party console racks and
equipment.
4.3.1 Contract Award (Milestone)
0 Santa Ana and Motorola execute the contract and both parties receive all the necessary
documentation.
43.2 Contract Administration
Motorola Responsibilities:
• Assign a Project Manager, as the single point of contact with authority to make project decisions.
• Assign resources necessary for project implementation.
• Set up the project in the Motorola information system.
• Schedule the project kickoff meeting with Santa Ana.
Customer Responsibilities:
• Assign a Proj act Manager, as the single point of contact responsible for Santa Ana- signed
approvals,
• Assign other resources necessary to ensure completion of prof act tasks for which Santa Ana is
responsible.
Completion Criteria:
• Motorola internal processes are set up for project management.
• Both Motorola and Santa Ana assign all required resources.
• Project kickoff meeting is scheduled.
4.3.3 Project Kickoff
Motorola Responsibilities:
• Conduct a proj ect kickoff meeting during the CDR phase of the project.
• Ensure key project team participants attend the meeting.
• Introduce all project participants attending the meeting.
• Review the roles of the project participants to identify communication flows and decision-making
authority between proj act participants.
• Review the overall project scope and objectives with Santa Ana.
• Review the resource and scheduling requirements with Santa Ana.
• Review the Project Schedule with Santa Ana to address upcoming milestones and /or events.
• Review the teams' interactions (Motorola and Santa Ana), meetings, reports, milestone
acceptance, and Santa Ana's participation in particular phases.
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Statement of Work 4 -3
Customer Responsibilities:
Santa Ana's key project team participants attend the meeting.
Review Motorola and Santa Ana responsibilities.
Completion Criteria:
• Project kickoff meeting completed.
• Meeting notes identify the next action items.
4.4.1 Review Contract Design
Motorola Responsibilities:
• Meet with Santa Ana project team.
• Review the operational requirements and the impact of those requirements on various equipment
configurations.
• Establish a defined baseline for the system design and identify any special product requirements
and their impact on system implementation.
• Review the System Design, Statement of Work, Project Schedule, and Acceptance Test Plans,
and update the contract documents accordingly.
• Discuss the proposed Cutover Plan and methods to document a detailed procedure.
• Submit design documents to Santa Ana for approval. These documents form the basis of the
system, which Motorola will manufacture, assemble, stage, and install.
• Prepare equipment layout plans for staging.
• Provide minimum acceptable performance specifications for microwave, fiber, or copper links.
• Establish demarcation point (supplied by the Motorola system engineer) to define the connection
point between the Motorola - supplied equipment and Santa Ana - supplied link(s) and external
interfaces.
• Finalize site acquisition and development plan.
Conduct site evaluations to capture site details of the system design and to determine site
readiness.
Determine each site's ability to accommodate proposed equipment based upon physical
capacity.
If applicable, test existing equipment with which Motorola equipment will interface.
• Prepare Site Evaluation Report that summarizes findings of above - described site evaluations.
Customer Responsibilities:
Santa Ana's key project team participants attend the meeting.
Make timely decisions, according to the Project Schedule.
Frequency Licensing and Interference:
As mandated by FCC, Santa Ana, as the licensee, has the ultimate responsibility for providing
all required radio licensing or licensing modifications for the system prior to system staging.
This responsibility includes paying for FCC licensing and (frequency coordination fees.
Provide the FCC "call sign" station identifier for each site prior to system staging.
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Statement of Work 4.4
Completion Criteria:
• Complete Design Documentation, whichmay include updated SystemDescription ,Equipment
List, system drawings, or other documents applicable to the proj ect.
Incorporate any deviations from the proposed system into the contract documents accordingly,
• The system design is "frozen" in preparation for subsequent project phases such as Order
Processing and Manufacturing.
• A Change Order is executed in accordance with all material changes resulting from the Design
Review to the contract.
4.41 Design Approval (Milestone)
• Santa Ana executes a Design Approval milestone document.
4,5.1 Process Equipment List
Motorola Responsibilities:
• Validate Equipment List by checking for valid model numbers, versions, compatible options to
main equipment, and delivery data.
• Enter order into Motorola's Customer Order Fulfillment (COF) system.
• Create Ship Views, to confirm with Santa Ana the secure storage location(s) to which the
equipment will ship- Ship Views are the mailing labels that carry complete equipment shipping
information, which direct the timing, method of shipment, and ship path for ultimate destination
receipt.
• Create equipment orders.
• Reconcile the equipment list(s) to the Contract.
• .Procure third -party equipment if applicable.
Customer Responsibilities:
• Approve shipping location(s),
• Complete and provide Tax Certificate information verifying tax status of shipping location.
Completion Criteria:
•
Verify that the Equipment List contains the correct model numbers, version, options, and delivery
data.
• Trial validation completed.
• Bridge the equipment order to the manufacturing facility.
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Statement of Work 4 -5
HERMPLIA
4.61 Manufacture Motorola Fixed Network Equipment
Motorola Responsibilities:
• Manufacture the Fixed Network Equipment (FNE) necessary for the system based on equipment
order.
Customer Responsibilities:
• None.
Completion Criteria:
FNE shipped to the staging facility.
4.6.2 Manufacture Non-Motorola Equipment
Motorola Responsibilities:
• Procure non - Motorola equipment necessary for the system based on equipment order.
Customer Responsibilities:
• None.
Completion Criteria:
• Ship non - Motorola matmfactured equipment to the field and /or the staging facility.
4.63 Ship to Staging (Milestone)
• Ship all equipment needed for staging to Motorola's factory staging facility in Schaumburg,
Illinois [Customer Center for Solutions Integration (CCSi)].
4.6.4 Stage System
Motorola Responsibilities:
• Set up and rack the system equipment. on a site -by -site basis, as it will be configured in the field.
• Cut and label cables according to the approved CDR documentation.
• Label the cables with to /from information to specify interconnection for field installation and
future servicing needs.
• Complete the cabling/comiecting of the subsystems to each other ( "connectorization" of the
subsystems).
• Assemble required subsystems to assure system functionality.
• Power up, program, and test all staged equipment.
• Confirm system configuration and software compatibility to the existing system.
• Load application parameters on all equipment according to input from Systems Engineering.
• Complete programming of the Fixed Network Equipment.
• Program the approved templates into a radio- programming template tool.
• Complete programming of sample Subscriber units.
• inventory the equipment with serial numbers and installation references.
• Complete system documentation.
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Statement of Work 4 -6
• Third patty subsystems may be staged at the manufacturer's facilities and integrated in the field.
Customer Responsibilities:
• Provide information on existing system interfaces as may be required.
• Provide information on room layouts or other information necessary for the assembly to meet
field conditions.
Completion Criteria:
• System staging completed and ready for testing.
4.6.5 Perform Staging Acceptance Test Procedures
Motorola Responsibilities:
• Test and validate system software and features.
• Functional testing of standard system features.
• Conduct site level testing.
• Power -up site equipment and perform standardized functionality tests.
• Perform system bum -in 24 hours a day during staging to isolate and capture any defects.
Customer Responsibilities:
• None.
4.6.6 Ship Equipment to Field
Motorola Responsibilities:
• Pack system for shipment to final destination.
• Arrange for shipment to the field.
Customer Responsibilities:
• None.
Completion Criteria:
• Equipment ready for shipment to the field.
4.6.7 CCSi Ship Acceptance (Milestone)
• All equipment shipped to the field.
4.7.1 Develop Templates
Motorola Responsibilities:
• Motorola assists Santa Ana in deftning each console template. Up to four templates will be
provided.
• Motorola participates in a meeting to finalize any changes among user groups.
• Program the approved templates into the consoles.
• Program sample radios with approved templates and deliver for Santa Ana evaluation.
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Customer Responsibilities:
• User groups create templates.
• Forward electronic copies of the spreadsheets to the committee members for their review and
comment.
• Approve templates.
Completion Criteria:
• Templates completed and approved by Santa Ana.
4.8 CIVIL WORK FOR THE CUSTOMER-PROVIDED FACILITIES
Motorola Responsibilities:
• None.
Customer Responsibilities:
• Provide electrical requirements for each equipment rack to be installed in Santa Ana- provided
facilities.
• Provide heat load for each equipment rack to be installed in Santa Ana- provided facilities.
• Extend customer provided electrical to Motorola equipment and terminate at the OP8 or Cabinet
electric panel.
• If applicable and based on local jurisdictional authority, Santa Ana will be responsible for any
installation or up- grades of the Critical Operation Power Systems in order to comply with NFPA
70, Article 708.
• Secure site lease /ownership, zoning, permits, regulatory approvals, casements, power, and Telco
connections.
• Provide clear and stable access to the sites for transporting electronics and other materials.
Sufficient site access must be available for trucks to deliver materials under their own power and
for personnel to move materials to the facility without assistance from special equipment.
• Design and construct facilities for housing communications equipment such as shelters, towers,
generators, fuel tanks, fenced compounds, etc.
• Supply adequately sized electrical service, backup power (UPS, generator, batteries, etc.)
including the installation of conduit, circuit breakers, outlets, etc., at each equipment location.
• Provide AC power to the demarcation point(s) indicated in the documentation including the
associated electrical service and wiring (conduit, circuit breakers, etc.).
• Provide adequate HVAC, grounding, lighting, cable routing, and surge protection (also, among
existing and Motorola - provided equipment) based upon Motorola's Standards and Guidelines for
Communication Sites (R56). Ceiling (minimum 9 feet) and cable tray heights (minimum 8 feet)
in the equipment rooms in order to accommodate 7 -foot, 6 -inch equipment racks.
• Provide floor space and desk space for the System equipment at Santa Ana - provided facilities.
Each rack shall be provided a minimum of 24 -inch x 24 -inch footprint with 36 -inch clearance in
the front and back.
• Relocate existing equipment, if needed, to provide required space for the installation of Motorola -
supplied equipment.
• Bring grounding system up to Motorola's R56 standards and supply a single point system ground,
of 5 ohms or less, to be used on all FNE supplied under the Contract. Supply grounding tie point
within 10 feet from the Motorola- supplied equipment.
• Provide all necessary wall. or roof penetrations on existing buildings for antenna coax and
microwave waveguide (if applicable) for main transmitter antennas, microwave radios, and
control station Yagi antennas.
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Statement of Norh 4 -8
• Provide obstruction -free area for the cable nm between the demarcation point and the
communications equipment.
• Resolve any environmental issues including, but not limited to, asbestos, structural integrity
(rooftop, water tank, tower, etc.) of the site, and any other building risks. (Resolve environmental
or hazardous material issues).
• Arrange for space on the tower for installation of new antennas at the proposed heights.
• Perform structural analysis of existing tower and rooftops as required to confirm that the structure
is capable of supporting proposed and future antenna loads.
• Supply all permits as contractually required.
• Supply interior building cable trays, raceways, conduits, and wire supports,
• Supply engineering and drafting as required for modifications to existing building drawings for
site construction.
• Pay for usage costs of power and generator fueling, both during the construction and installation
effort, and on an ongoing basis.
• Con7plete all customer deliverables in accordance within the approved proj ect schedule.
Completion Criteria.
• All sites are ready for equipment installations in compliance with Motorola's R56 standards.
4.9.1 Install Fixed Network Equipment
Motorola Responsibilities:
• Motorola will be responsible for the installation of all fixed equipment contained in the
equipment list and outlined in the System Description based upon the agreed to floor plans, at the
sites where the physical facility improvement is complete and the site is ready for installation. All
equipment will be properly secured to the floor and installed in a neat and professional manner,
employing a standard of workmanship consistent with its own R -56 installation standards and in
compliance with applicable National Electrical Code (NEC), ETA, Federal Aviation
Administration (FAA), and FCC standards and regulations.
• For installation of the fixed equipment at the various sites, Motorola will furnish all cables for
power, audio, control, and radio transmission to connect the Motorola supplied equipment to the
power panels or receptacles and the audio /coritrol fine connection point.
• During field installation of the equipment, any required changes to the installation will be noted
and assembled with the final `as- built' documentation of the system.
• Will not provide storage location for the Motorola - provided equipment.
• Receive and inventory all equipment.
• Bond the supplied equipment to the site ground system in accordance with Motorola's R56
standards.
• Will provide demarcation points to the following network connections:
It Interfaces
Existing Audio Logger
• Will provide Auxiliary Inputs and Outputs.
• Will remove existing Motorola console equipment.
• Will dispose of existing console equipment as part of the trade in.
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Statement of Work 4 -9
Customer Responsibilities:
Provide secure storage for the Motorola- provided equipment, at a location central to the sites.
Motorola coordinates the receipt of the equipment with Santa Ana's designated contact, and
inventory all equipment.
Provide access to the sites, as necessary.
Will be responsible for audio recording of the Motorola provided analog audio outputs.
Completion Criteria:
• Fixed Network Equipment installation completed and ready for optimization.
4.9.2 Fixed Network Equipment Installation Complete
• All fixed network equipment installed and accepted by Santa Ana,
4.9.3 Console Installation
Motorola Responsibilities:
• Install the consoles in the space provided by Santa Ana.
• Connect Santa Ana - supplied, previously - identified circuits into the console, to a demarcation
point located within 25 feet of the console interface.
• Terminate the audio outputs for the logged talkgroups onto a punchblock, and then terminate
these outputs into the logging recorder.
• Install a dedicated Local Area Network (LAN) at each dispatch center to connect the proposed
console positions.
• Connect the appropriate equipment to Santa Ana - supplied ground system in accordance with
Motorola's R56 Site Installation standards.
• Perform the console programming, based on the console templates designed during the template
creation process.
• Configure current method of operation for the telephone and radio headset on the proposed
console positions.
Customer Responsibilities:
Provide demarcation point located within 25 feet of the console interface.
Completion Criteria:
• Console installation is complete.
4.9.4 Console Installation Complete
• Console installation completed and accepted by Santa Ana,
4.9.5 Control Station Installation
Motorola has not included any back -up control stations or consolettes in this proposal.
Modifications to existing control stations or consolettes are outside of the scope of this proposal,
Motorola has provided Conventional Channel Gateways (CCGWs) to interface to existing control
stations.
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Statementof Work 4 -10
4.9.6 System Installation Acceptance (Milestone)
• All equipment installations are completed and accepted by Santa Ana.
4.10.1 Optimize System FNE
Motorola Responsibilities:
• Motorola and its subcontractors optimize each subsystem.
• Verify that all equipment is operating properly and that all electrical and signal levels are set
accurately.
• Verify that all audio mad data levels are at factory settings.
• Check audio and data levels to verify factory settings.
• Verify communication interfaces between devices for proper operation.
• Test features and functionality are in accordance with manufacturers' specifications and that they
comply with the final configuration established during the CDR/system staging.
• Set up the consoles on the radio system to perform the dispatching operation.
Customer Responsibilities:
• Provide access /escort to the sites.
• Provide required radio ID and alias information to enable alias database setup for interface to
console.
• Configure existing logging recorder to accept analog audio inputs.
• Dispatchers to use the existing conventional system icons for dispatching until catover.
Completion Criteria:
• System FNE optimization is complete.
4.10.2 Link Verification
Motorola Responsibilities:
• Perform test to verify site link performance, prior to the interconnection of the Motorola- supplied
equipment to the link equipment.
Customer Responsibilities:
Make available the required links which meet the specifications supplied by Motorola at the
CDR.
4.10.3 Completion Criteria:
• Link verification successfully completed.
4.10.4 Optimization Complete
• System optimization is completed. Motorola and Santa Ana agree that the equipment is ready for
acceptance testing.
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Statement of Work 4 -11
k w 4
Training is not included.
4.12.1 Perform R56 Installation Audit
Motorola Responsibilities:
• Perform R56 site - installation quality audits, verifying proper physical installation and operational
configurations.
• Create site evaluation report to verify site meets or exceeds requirements, as defined in
Motorola's Standards and Guidelines for Communication Sites (R56).
Customer Responsibilities:
• Provide access /escort to the sites.
• Witness tests, (if desired)
Completion Criteria:
All R56 audits completed successfully.
4.112 Perform Equipment Testing
Motorola Responsibilities:
• Test individual components of the system to verify compliance to the equipment specifications.
• Repeat any failed test(s) once Motorola (or Santa Ana) has completed the corrective actiou(s).
• Prepare documentation of component tests to be delivered as part of the final documentation
package.
Customer Responsibilities:
• Witness tests if desired.
Completion Criteria:
Successful completion of equipment testing.
4,12.3 Perform Functional Testing
Motorola Responsibilities:
• Verify the operational functionality and features of the individual subsystems and the system
supplied by Motorola, as contracted,
• If any major task as contractually described fails, repeat that particular task after Motorola
determines that corrective action has been taken.
• Document all issues that arise during the acceptance tests.
• Document the results of the acceptance tests and present to Santa Ana for review,
• Resolve any minor task failures before Final System Acceptance.
Customer Responsibilities:
• Witness the functional testing.
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Statementof Work 4.12
Completion Criteria:
• Successful completion of the functional testing.
• Santa Ana approval of the fimctional testing.
4.12.4 System Acceptance Test Procedures (Milestone)
• Santa Ana approves the completion of all the required tests,
413 FINALIZE
4.13.1 Cutover
Motorola Responsibilities:
Motorola and Santa Ana develop a mutually agreed upon cutover plan based upon discussions
held during the CDR.
During cutover, follow the written plan and implement the defined Contingencies, as required.
Conduct outover meeting(s) with user group representatives to address both how to mitigate
technical and communication problem impact to the users during cutover and during the general
operation of the system.
Customer Responsibilities:
• Attend cutover meetings and approve the cutover plan.
• Notify the user group(s) affected by the cutover (date and time).
• Conduct a roll call of all users working during the cutover, in an organized and methodical
manner.
• Ensure that all Subscriber users and console users are trained.
• Provide Motorola with the subscriber information for input into the system database, for
activation.
Completion Criteria:
• Successful migration from the old system to the new system.
4.13.2 Resolve Punchlist
Motorola Responsibilities:
Work with Santa Ana to resolve punchlist items, documented during the Acceptance Testing
phase, in order to meet all the criteria for final system acceptance.
Customer Responsibilities:
Assist Motorola with resolution of identified punchist items by providing support, such as access
to the sites, equipment and system, and approval of the resolved punchlist item(s).
Completion Criteria:
• All punchlist items resolved and approved by Santa Ana.
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Statementof Work 4 -13
4.13.3 Transition to Service /Project Transition Certificate
Motorola Responsibilities:
• Review the items necessary for transitioning the project to warranty support and service.
• Provide a Customer Support Plata detailing the warranty and post- warranty support, if applicable,
associated with the Contract equipment.
Customer Responsibilities:
Participate in the Transition Service/Proj ect Transition Certificate (PTC) process.
Completion Criteria:
• Ail service information has been delivered and approved by Santa Ana.
4.13.4 Finalize Documentation
Motorola Responsibilities:
Provide an electronic as -built system manual on a Compact Disc (CD). The documentation will
include the following:
System -Level Diagram
Site Floor Plans
Site Equipment Rack Configurations
ATP Test Checklists
Functional Acceptance Test Plan Test Sheets and Results
Equipment Inventory List
Console Programming Template
Maintenance Manuals (where applicable)
Technical Service Manuals (where applicable)
Drawings are created utilizing AutoCAD design software and will be delivered in Adobe PDF
format, All other system manual documents converted from native format to Adobe PDF format
to be included on the System Manual CD.
• Provide two eonsole operator manuals at every dispatch center.
Customer Responsibilities:
Receive and approve all documentation provided by Motorola.
Completion Criteria:
All required documentation is provided and approved by Santa Ana.
4.13.5 Final Acceptance (Milestone)
• Alt deliverables completed, as contractually required.
• Final System Acceptance received from Santa Ana.
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Statement of Work 4 -14
4.14.1 Project Status Meetings
Motorola Responsibilities:
• Once a month, Motorola Project Manager, or designee, will attend all project status meetings with
Santa Ana, as determined during the CDR.
• Record the meeting minutes and supply the report.
• The agenda will include the following;
Overall prof act status compared to the Proj act Schedule.
Product or service related, issues that may affect the Project Schedule,
Status of the action items and the responsibilities associated with them, in accordance with
the Project Schedule.
Any miscellaneous concerns of either Santa Ana or Motorola.
Customer Responsibilities:
Attend meetings.
Respond to issues in a timely manner,
Completion Criteria:
Completion of the meetings and submission of meeting minutes.
414.2 Progress Milestone Submittal
Motorola Responsibilities:
• Submit progress (non - payment) milestone completion certificate /documentation.
Customer Responsibilities:
• Approve milestone, which will signify confirmation of completion of the work associated with
the scheduled task.
Completion Criteria:
• Santa Ana approval of the Milestone Completion document(s).
4.14.3 Change Order Process
Either Party may request changes within the general scope of this Agreement. If a requested change
causes an increase or decrease in the cost, change in system configuration or adds time to the
projects timeline required to perform this Agreement, the Parties will agree to an equitable
adjustment of the Contract Price, Performance Schedule, or both, and will reflect the adjustment in a
change order. Neither Party is obligated to perform requested changes unless both Parties execute a
written change order.
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Statement of Work 445
SECTION 5
RE
N
5.2.1
5.2.2
A',
rt • � v ,w � k. M
Motorola has over 75 years of experience supporting mission critical communications for public
safety and public service agencies. Motorola's technical and service professionals use a structured
approach to life cycle service delivery and provide comprehensive maintenance and support
throughout the life of the system. The value of support is measured by system availability, which is
optimized through the use of proactive processes, such as preventive maintenance, fault monitoring
and active response management. System availability is a function of having in place a support plan
delivered by highly skilled support
professionals, backed by proven processes, ®'
tools, and continuous training.
i
Account Services Manager
Your Motorola Account Services Manager
provides coordination of support resources
to enhance the quality of service delivery
and to ensure your satisfaction. The
Account Services Manager (ASM) is
responsible to oversee the execution of the
Warranty and Service Agreement and
ensure that Motorola meets its response and
restoration cycle time commitments, The
ASM will supervise and manage the
Motorola Authorized Servicer's functions.
Motorola System
Technologists
Extensive Experience— Motorola has
over 75 years of experience
supporting mission critical
communications and the Public
Safety community.
Capacity to Respond — Motorola's
network of local service centers,
repair depots, system support center
and parts support enable Motorola to
provide quick and effective service
delivery.
X, Flexibility and Scalability-
Motorola's Support Plans are
customized to meet individual
Customer needs.
3�, Skills and Process — Motorola uses a
well- established, structured, and
disciplined approach to provide
service delivery. Motorola's team of
well- trained and committed people
understands the communications
technology business.
The Motorola System Technologists (ST) are available to assist Motorola's Authorized Servicers
when needed for network health and operations.
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aMotorola Solutions Confidential Restricted Warranty and Maintenance Services 5 -1
5.2.3 Motorola System Support Center
Located in Schaumburg, Illinois, the System Support Center (SSC) is a key component to the overall
management and system maintenance. As detailed in this Customer Support Plan, the following
services are provided by the System Support Center:
• Dispatch Service.
• Infrastructure Repair.
524 Motorola Local Service Provider
Motorola's authorized service centers are staffed with trained and qualified technicians. They provide
rapid response, repair, restoration, installations, removals, programming, and scheduled preventive
maintenance tasks for site standards compliance and RF operability. Motorola's authorized service
centers are assessed annually for technical and administrative competency.
Motorola places great emphasis on ensuring that communications systems, such as the one proposed
for the City of Santa Ana, meet high standards for design, manufacture, and performance, To enhance
the value of the communications system being acquired, Motorola offers customized warranty and
post - warranty services as outlined in this section.
5.2.5 Warranty Services
Motorola will provide warranty services per our standard warranty terms and conditions as outlined
within the Communication Systems Agreement within this proposal In addition to the Standard
Commercial Warranty, the service products that comprise the Custom Warranty package mirror those
delivered to Santa Ana and are listed below along with a brief description.
• Dispatch Service.
• Technical Support.
• infrastructure Repair with Advance Replacement Service.
• OnSite Support Regular (4 hour response time).
• Network Preventative Maintenance.
5.2.6 Dispatch Service
Motorola's Dispatch Service ensures that trained and qualified technicians are dispatched to diagnose
and restore your communications network Following proven response and restoration processes, the
local authorized service center in your area is contacted and a qualified technician is sent to your site.
An automated escalation and case management process is followed to ensure that technician site
arrival and system restoration comply with contracted response and restore times. Once the issue has
been resolved, the System Support Center verifies resolution and with your approval, closes the case.
Activity records are also available to provide a comprehensive history of site performance, issues, and
resolution,
5.2.7 Technical Support Service
Motorola Technical Support service provides an additional layer of support through centralized,
telephone consultation for issues that require a high level of communications network expertise and
troubleshooting capabilities.
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Warranty and Maintenance Services 5 -2
Technical Support is delivered by the System Support Center (SSC). The SSC is staffed with trained,
skilled technologists specializing in the diagnosis and swift resolution of network performance issues.
These technologists have access to a solutions database as well as in house test labs and development
engineers, Technical Support cases are continuously monitored against stringent inbound call
management and case management standards to ensure rapid and consistent issue resolution.
Technical Support service translates into measurable, customer - specific metrics for assured network
performance and system availability.
5.2,8 Infrastructure Repair
Infrastructure Repair service provides for the repair of all Motorola- manufactured equipment, as well
as equipment from third -party infrastructure vendors, All repair management is handled through a
central location eliminating your need to send equipment to multiple locations.
Comprehensive test labs replicate your network in order to reproduce and analyze the issue. State -of-
the -art, industry - standard repair tools enable our technicians to troubleshoot, analyze, test, and repair
your equipment. Our IS09001 and TL9000- certified processes and methodologies ensure that your
equipment is quickly returned maintaining the highest quality standards.
The ASTRO 25 Maintenance Proposal does not cover the Unified Push To Talk (UPTT) solution at
this time. Motorola would be pleased to offer maintenance for this subsystem at a later date and at an
additional cost.
Service agreements allow you to budget your maintenance costs on an annual basis. Equipment
covered under service agreements also receives higher service priority, which results in quicker repair
times.
5.2.9 Infrastructure Repair with Advanced Replacement
Infrastructure Repair with our Advanced Replacement upgrade supplements your spares inventory
with Motorola's centralized inventory of critical equipment.
In advance of Motorola repairing the malfunctioning unit, a replacement unit is sent to you within 24
hours to ensure a spare unit is available. Upon receipt of the malfunctioning unit, Motorola repairs the
unit and replace it in our centralized inventory.
5.2.10 On-Site Infrastructure Response
Motorola On -Site Infrastructure Response provides local, trained and qualified technicians who arrive
at your location to diagnose and restore your communications network. Following proven response
and restore processes, Motorola Dispatch contacts the local authorized service center in your area and
dispatches a qualified technician to your site. An automated escalation and case management process
ensures that technician site arrival and system restoration comply with contracted response times. The
field technician restores the system by performing first level troubleshooting on site. If the technician
is unable to resolve the issue, the case is escalated to the System Support Center or product
engineering teams as needed.
5.2.11 Network Preventative Maintenance
Network Preventative Maintenance provides will provide an operational test and alignment on
IIBBPD's Infrastructure Equipment (infrastructure or fixed network equipment only) to ensure the
infrastructure meets the original manufacture's specifications.
City of Santa Ana
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Warranty and Maintonance Services 5 -3
5112 Optional Rost Warranty Services
As Motorola's continuing commitment to supporting your system, warranty services can be extended
after the first year to provide maintenance and service support in fitture years. Any of the services that
we identify can be customized in future years, and are available for purchase either in "System
Support Services" packages or as individual service offerings. These system support services
significantly benefit Santa Ana because the system can be effectively supported after the warranty
period, thereby maximizing the operational capabilities and useful life of the system and protecting
your investment in the system.
SUMMARY O WARRANTY t0. OPTIONAL P k w rr
SERVICE
Whether it's a routine service call, or a disaster situation, Motorola understands its responsibility and
takes pride in its commitment to deliver proven response service to the public safety community.
Motorola has the capability to provide the technical, administrative, consultative, and maintenance
repair services needed to support, enhance, and maintain the effectiveness of your communications
network. Motorola's goal is to provide Santa Ana with the qualified resources, to maintain and
improve system operation and availability, and to deliver world -class service support.
Warranty and Post Warranty Service support services to be delivered for MCC7500 Console Project
are outlined in Table 5 -1.
Table 5.1: Warranty and Post Warranty Service Overview
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12 Motorola Solutions Confidential Restricted Warranty and Matntenance Services 5 -4
SECTION S
Motorola has provided a project schedule on the following page.
City of Santa Ana
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Project Schedule 64
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SECTION 7
9 B O tl B
Police and Public Works Equipment and Services
$6,614,678
Discount if ordered by May 20, 2015 and all radios and flash upgrades
- $2,717,303
shipped by June 26th, 2015. Discount only valid if all products and
services included in this proposal are contracted for at one time.
Equipment and Services Subtotal
$3,897,375
Tax
$360,028
System Total;
$4,257,404
Discounts include 2015 Mot Red Receiver Radio 50% Promotional
Price, Orange County Equipment Price Book MA -060- 10012594
Discount s which expire on May 20th, 2015, Extension of 2014 APX
pricing which expires May 20th, 2015, Trade In Discount on legacy
radios and consoles, and a System Discount for Purchasing all
Equipment and Services included in this proposal together.
The Contract Price will be paid via the disbursement of the financing proceeds pursuant to an
Equipment Lease- Purchase Agreement executed between the City and Motorola Credit Corporation.
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0 Motorola Solutions Confidential Restricted Pricing Summary 7 -1
72 POLICE 'f MOBILES, PORTABLES
I
FLA UPGRADES R rr.
The proposed pricing is shown below:
m M7111 B e m
Police MCC7500 Consoles, Portables, Mobiles, Consolettes, Flash
$5,971,750
Upgrades and Services
Discount if ordered by May 20, 2015 and all radios and flash upgrades
- $2,463,249
shipped by June 26th, 2015. Discount only valid if all products and
services included in this proposal are contracted for at one time,
Equipment and Services Subtotal
$3,508,501
Tax
$324,810
System Total:
$3,833,311
Discounts include 2015 Hot Red Receiver Radio 50% Promotional
Price, Orange County Equipment Price Book MA- 060- 10012594
Discount s which ex�ire on May 20th, 2015, Extension of 2014 APX
pricing until May 20' , 2015, Trade In Discount on legacy radios and
System Discount for Purchasing all Equipment and
consoles, and a
Services included in this proposal together.
The Contract Price will be paid via the disbursement of the financing proceeds pursuant to an
Equipment Lease - Purchase Agreement executed between the City and Motorola Credit Corporation,
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Pricing Summary 7 -2
im
FLASH UPGRADES PRICING rt
The proposed pricing is shown below:
The Contract Price will be paid via the disbursement of the financing proceeds pursuant to an
Equipment Lease- Purchase Agreement executed between the City and Motorola Credit Corporation.
City of Santa Ana
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Pricing Summary, 7 -3
Public Works Portables, Mobiles, Consolettes, and Flash Ugrades
$642,928
Equipment
Discount if ordered by May 20, 2015 and all radios and flash upgrades
- $254,054
shipped by June 26th, 2015. Discount only valid if all products and
services included in this proposal are contracted for at one time.
Equipment Subtotal
$388,874
Tax
$35,218
Equipment Total:
$424,092
Discounts include 2015 Hot Red Receiver Radio 50% Promotional
Price, Orange County Equipment Price Book MA- 060- 10012594
Discount s which expire on May 20th, 2015, Extension of 2014 APX
pricing until May 20th 2015, Trade In Discount on legacy radios, and a
System Discount for Purchasing all Equipment and Services included in
this proposal.
The Contract Price will be paid via the disbursement of the financing proceeds pursuant to an
Equipment Lease- Purchase Agreement executed between the City and Motorola Credit Corporation.
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Pricing Summary, 7 -3
"Mil .
AGREEMENT BETWEEN
MOTOROLA SOLUTIONS, INC. AND THE CITY OF SANTA ANA
(Console and Radio Project)
Motorola Solutions, Inc., formerly Motorola, Inc. ( "Motorola" or "Contractor ") and the City of Santa
Ana, State of California ( "City "), which are sometimes individually referred to as "Party" or collectively
referred to as "Parties," hereby desire and intend to enter into this contract ( "Agreement ") made as of
May 5, 2015,[must be before May 20th] ( "Effective Date "), whereby Motorola sells and the City
purchases the products and services described more fully in that Motorola Proposal dated April 2, 2015
(the "Motorola Proposal "), which is incorporated herein by this reference. Notwithstanding anything
to the contrary stated in the Proposal, Motorola agrees the pricing validity and the conditional
discount for when the order is placed (i.e., execution of this Agreement) are both extended to May
20, 2015 provided that Motorola may ship the products by June 26, 2015 and the City will accept
shipment of the products upon delivery.
The Parties agree as follows:
1. Contract Price: The Contract Price (exclusive of applicable sales or use taxes which will be
added and paid by the City but inclusive of freight charges) for the System is $4,257,404, but only if
this Agreement is fully signed by May 20, 2015 and the City allows shipment of the products by
June 26, 2015. The tern "System" means the console Equipment, Software, and incidental hardware
and materials that are combined together into an integrated system as described in the Motorola
Proposal.
2. Price Book Terms and Conditions: The terms and conditions (including the definition in
Section 2) of that certain contract known as the Orange County Price Book dated May 21, 2010,
Contract #MA- 060 - 10012594 ( "Price Book ") are attached hereto for convenience as Exhibit B, are
incorporated herein by this reference, and are applicable to this transaction except as otherwise
specifically stated below. This Agreement does not generally modify the Price Book terms and
conditions, and they remain in full force and effect to the extent they are unmodified by this Agreement.
The above pricing for the Equipment is based upon Price Book pricing, although additional discounts
may be offered,
3. Services: Section 3.3.3 of the Price Book suggests that the Parties may use that contract for
purchase and sale transactions including services. However, Section 7 of the Price Boole, Terns and
Conditions, particularly the recitals and paragraphs 3.1 and 3.5, suggests that the Parties may not use the
Price Boole for purchase and sale of services transactions. To resolve that ambiguity for this transaction,
the Parties agree that the terms and conditions of the Price Book apply to this transaction (including
equipment, software, and related services) except as otherwise specifically stated below. In addition,
this Agreement adds provisions not included in the Price Book to address service related and other
issues.
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Termsand Conditions 8,1
4. Scope of Work: The Patties will perform their respective work responsibilities in accordance
with the Statement of Work and the Performance Schedule. (See Sections 1 and 6 of the Motorola
Proposal.) By executing this Agreement, the City authorizes Motorola to proceed with contract
performance. Unless terminated in accordance with other provisions of this Agreernent or extended by
mutual agreement of the Parties, the term of this Agreement begins on the Effective Date and continues
through the warranty period of the equipment.
5. Change Orders: Consistent with Section 3.3 of the Price Book, either Party may request
changes within the general scope of this Agreement and neither Party is obligated to perform requested
changes unless both Parties execute a written change order.
6. Sites: The City will provide a designated project manager; all necessary construction and
building permits, zoning variances, licenses, and any other approvals that are necessary to develop or
use the sites and mounting locations; and access to the work sites or vehicles identified in the Statement
of Work as reasonably requested by Motorola so that it may perform its duties in accordance with the
Performance Schedule and Statement of Work, Further, the City will ensure that all work sites it
provides will be safe, secure, and in compliance with all applicable industry and OSHA standards. To
the extent applicable and unless the Statement of Work states to the contrary, the City will ensure that
these work sites have adequate: physical space; air conditioning and other environmental conditions;
adequate and appropriate electrical power outlets, distribution, equipment and connections; and adequate
telephone or other communication lines (including modem access and adequate interfacing networking
capabilities), all for the installation, use and maintenance of the System, Before installing the
Equipment or Software at a work site, Motorola may inspect the work site and advise the City of any
apparent deficiencies or non - conformities with the requirements of this Section. This Agreement is
predicated upon normal soil conditions as defined by the version of E.I.A. standard RS -222 in effect on
the Effective Date. If a Party determines that the sites identified in the Statement of Work are no longer
available or desired, or if subsurface, structural, adverse environmental or latent conditions at any site
differ from those indicated in the Statement of Work, the Parties will promptly investigate the conditions
and will select replacement sites or adjust the installation plans and specifications as necessary. If
change in sites or adjustment to the installation plans and specifications causes a change in the cost or
time to perform, the Parties will equitably amend the Contract Price, Performance Schedule, or both, by
a change order.
7. Acceptance: Because this transaction is for a System and not just Equipment, the Acceptance
provisions of Section 6 of the Price Book apply only to the subscriber radios but not to the consoles.
Rather, System Acceptance for the consoles will occur when the Acceptance Tests have been
successfully completed. "Acceptance Tests" means those tests described in the Acceptance Test Plan.
(See Section 3 of the Motorola Proposal.) Motorola will provide to the City at least ten (10) days notice
before the Acceptance Tests commence. System testing will occur only in accordance with the
Acceptance Test Plan. Upon System Acceptance, the Parties will memorialize this event by promptly
executing a System Acceptance Certificate. If the City believes the System has failed the completed
Acceptance Tests, the City will provide to Motorola a written notice that includes the specific details of
the failure. If the City does not provide to Motorola a failure notice within thirty (30) days after
completion of the Acceptance Tests, System Acceptance will be deemed to have occurred as of the
completion of the Acceptance Tests. Minor omissions or variances in the System that do not materially
impair the operation of the System will not postpone System Acceptance, but will be corrected
according to a mutually agreed punch list schedule.
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Terms and Conditions 8 -2
8. Beneficial Use: Motorola's ability to perform its implementation and testing responsibilities
may be impeded if the City begins using the System before System Acceptance. Therefore, the City will
not commence Beneficial Use before System Acceptance without Motorola's prior written authorization,
which will not be unreasonably withheld. The term "Beneficial Use" means when the City first uses the
System for operational purposes (excluding training or testing). Motorola is not responsible for System
performance deficiencies that occur during unauthorized Beneficial Use. Upon commencement of
Beneficial Use, the City assumes responsibility for the use and operation of the System.
91 Final Project Acceptance: Final Project Acceptance will occur after System Acceptance when
all deliverables and other work have been completed. When Final Project Acceptance occurs, the
Parties will promptly memorialize this final event by means of a Final Project Acceptance Certificate.
10, Maintenance: During the Warranty Period, in addition to warranty services, Motorola will
provide maintenance services for the console Equipment and support for the Motorola Software
pursuant to the maintenance and support statements of work. (See Section 5 of the Motorola. Proposal.)
Those services and support are included in the Contract Price. Unless otherwise agreed by the Parties in
writing, the terms and conditions applicable to the maintenance, support or software services will be
Motorola's standard Service Terms and Conditions, which are incorporated herein by this reference and
a copy of which will be provided to the City upon request. If the City wishes to purchase additional
maintenance and support services during the Warranty Period, or any maintenance and support services
after the Warranty Period, the description of and pricing for the services will be set forth in a separate
document. Notwithstanding Sections 7.1 and 7.2 of the Price Book, the term "Warranty Period" for this
transaction means one (1) year from the date of System Acceptance or Beneficial Use, whichever occurs
first, for the console Equipment and one (1) year from the date of shipment for the subscriber radio
Equipment.
11. Invoicing: The Contract Price will be paid via the disbursement of the financing proceeds
pursuant to an Equipment Lease - Purchase Agreement executed between the City and Motorola Credit
Corporation. For reference, the Federal Tax Identification Number for Motorola Solutions, Inc. is 36-
1115800.
12. Title and Risk of Loss: Consistent with Section 4.2 of the Price Book, title to the Equipment
will pass to the City upon delivery; title to Software will not pass to the City at any tome but is licensed
in accordance with the applicable Software License Agreement (see Sections 3.6 and 3.7 of the Price
Boole); risk of loss will pass to the City upon delivery of the Equipment to the City; and Motorola will
pack and ship all Equipment in accordance with good commercial practices.
13. System Representation and Warranties: Motorola represents that the System will perform in
accordance with the specifications as described in the Motorola Proposal and published product
documentation in all material respects. Upon System Acceptance or Beneficial Use, whichever occurs
first, this System functionality representation is fulfilled. Motorola is not responsible for System
performance deficiencies that are caused by ancillary equipment not furnished by Motorola which is
attached to or used in connection with the System or for reasons or parties beyond Motorola's control,
such as natural causes; the construction of a building that adversely affects the microwave path
reliability or radio frequency (RF) coverage; the addition of frequencies at System sites that cause RE
interference or intermodulatiou; or the City changes the load usage or configuration outside the
specifications,
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Notwithstanding Section 7.1 of the Price Book, during the Warranty Period, Motorola warrants that the
Equipment under normal use and service will be free from material defects in materials and
workmanship. If System Acceptance is delayed beyond six (6) months after shipment of the Equipment
by events or causes within the City's control, this warranty expires eighteen (18) months after the
shipment of the Equipment.
Notwithstanding Section 7.1 of the Price Book, during the Warranty Period, Motorola warrants the
Motorola Software in accordance with the terms of the Software License Agreement and the provisions
of this Section 13 that are applicable to the Motorola Software. If System Acceptance is delayed beyond
six (6) months after shipment of the Motorola Software by events or causes within the City's control,
this warranty expires eighteen (18) months after the shipment of the Motorola Software.
Motorola warrants that the services will be performed in a good and workmanlike manner for 90 days
from the date of performance.
Sections 7.3 (warranty exclusions), 7.4 (warranty claims), 7.7 (end user), and 7.9 (warranty disclaimers)
of the Price Book apply to this transaction.
14. Force Majeure: Consistent with Section 9 of the Price Book, neither Party will be liable for its
non - performance or delayed performance if caused by a Force Majeure, A Party that becomes aware of
a, Force Majeure that will significantly delay performance will notify the other Party promptly (but in no
event later than fifteen days) after it discovers the Force Majeure. If a Force Majeure occurs, the Parties
will execute a change order to extend the Performance Schedule for a time period that is reasonable
under the circumstances. The term "Force Majeure" means an event, circumstance, or act of a third
party that is beyond a Party's reasonable control (c.g., an act of God, an act of the public enemy, an act
of a government entity, strikes or other labor disturbances, hurricanes, earthquakes, fires, floods,
epidemics, embargoes, war, and riots),
If the City (including its other contractors) delays the Performance Schedule, it will make the promised
payments according to the Payment Schedule as if no delay occurred; and the Parties will execute a
change order to extend the Performance Schedule and may agree to additional compensation,
15. Protection of Confidential Information.: During the term of this Agreement, the Parties may
provide each other with Confidential Information. The term "Confidential Information" means any
information that is disclosed in written, graphic, verbal, or machine - recognizable form, and is marked,
designated, or identified at the time of disclosure as being confidential or its equivalent; or if the
information is in verbal form, it is identified as confidential at the time of disclosure and is confirmed in
writing within thirty (30) days of the disclosure. Confidential Information does not include any
information that: is or becomes publicly known through no wrongful act of the receiving Party; is
already known to the receiving Party without restriction when it is disclosed; is or becomes, rightfully
and without breach of this Agreement, in the receiving Party's possession without any obligation
restricting disclosure; is independently developed by the receiving Party without breach of this
Agreement; subject to the requirements of any applicable public records law; or is explicitly approved
for release by written authorization of the disclosing Party. Subject to the requirements of any
applicable public records law, each Party will: maintain the confidentiality of the other Party's
Confidential hnformation and not disclose it to any third party, except as authorized by the disclosing
Party in writing or as required by a court of competent jurisdiction; restrict disclosure of the Confidential
Information to its employees who have a "need to know" and not copy or reproduce the Confidential
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4) Motorola Solutions Confidential Rastrlcted Terms and Conditlons 8 -4
Information; take necessary and appropriate precautions to guard the confidentiality of the Confidential
Information, including informing its employees who Dandle the Confidential Information that it is
confidential and is not to be disclosed to others, but these precautions will be at least the same degree of
care that the receiving Party applies to its own confidential information and will not be less than
reasonable care; and use the Confidential Information only in furtherance of the perfonnance of this
Agreement, Confidential Information is and will at all tunes remain the property of the disclosing Party,
and no grant of any proprietary rights in the Confidential Information is given or intended, including any
express or implied license, other than the limited right of the recipient to use. the Confidential
Information in the manner and to the extent permitted by this Agreement. Motorola agrees to maintain
the confidentiality of all City and City - related records and information pursuant to all statutory laws
relating to privacy and confidentiality that currently exist or exist at any time during the term of this
Contract. All such records and information shall be considered confidential and kept confidential by
Motorola and its staff, agents and employees.
16. Software Licensing: The Software License Agreement attached to this Agreement as Exhibit A
applies.
17. Purchase Order: If the City issues a purchase order ( "Purchase Order "), it will do so
concurrently with execution of this contract. Any additional or conflicting terms and conditions in the
Purchase Order will have no effect.
18. Insurance Provisions: Before performing any services under this Agreement, Motorola will
provide all required insurance at its expense and will deliver to the City an ACORD form Certificate of
Insurance and all endorsements required herein, and will keep such insurance coverage and the
certificate on file with the City during the entire term of this Agreement. In addition, all subcontractors
performing work on behalf of Motorola pursuant to this Agreement shall obtain similar insurance as
determined by the Motorola Insurance Department, excluding Professional Liability which does not
apply to subcontractors. Motorola is responsible for all self-insured retentions (SIRs) and deductibles.
If Motorola fails to maintain the agreed insurance for the full term of this contract, the City may
terminate this contract in accordance with the default and termination provisions.
Qualified Insurer: Minimum insurance company ratings as determined by the most current edition of the
Best's Key Rating Guide /Property- Casualty/United States or ambest.com shall be A- (Secure A.M.
Best's Rating) and VIII (Financial Size Category). The policy or policies of insurance must be issued by
an insurer authorized to do business in the state of California. The policy or policies of insurance
maintained by the Contractor shall provide the minimurm limits and coverage as set forth below:
Coverage
Minimum .Limits
$2,000,000 per occurrence
Commercial General Liability
4,000,000 general policy
e ate
Automobile Liability including
_a
coverage
for owned, non -owned and hired
$1,000,000 per occurrence
vehicles
Workers' Compensation
Statutory
Employers' Liability Insurance
$1,000,000 per occurrence
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Professional Liability Insurance per c arms made
or per occurrence
Required Coverage Forms: The Commercial General Liability coverage shall be written on Insurance
Services Office (ISO) form CG 00 01, or a substitute form providing liability coverage at least as broad.
The Business Auto Liability coverage shall be written on ISO form CA 00 01, CA 00 05, CA 0012, CA
00 20, or a substitute form providing coverage at least as broad.
Required Endorsements: Concerning the Commercial General Liability policy, Motorola shall provide a
blanket additional insured endorsement using ISO form CG 2010 or CG 2033 or a form at least as broad
including the City of Santa Ana, its officers, volunteers, and employees as Additional Insureds, The
CGL shall be primary and any insurance or self - insurance maintained by the City of Santa Ana shall be
excess. As used herein, the term "volunteer" means a person who is not an officer or employee of the
City but who has volunteered to perform a governmental function on behalf of the City and is acting
within the course and scope of his or her duties as a volunteer.
Motorola shall give the City of Santa Ana 30 days notice in the event of cancellation and 10 days for
non - payment of premium. If Motorola's Professional Liability policy is a "claims made" policy, it shall
agree to maintain professional liability coverage for two years following completion of contract.
The Commercial General Liability policy shall contain a severability of interests clause, also known as a
"separation of insureds" clause (standard in the ISO CG 0001 policy).
The procuring of such required policy or policies of insurance shall not be construed to limit
Contractor's liability hereunder nor to fulfill the indemnification provisions and requirements of this
Contract, nor act in any way to reduce the policy coverage and limits available from the insurer.
19. Non - Discrimination: In the performance of this Agreement, Motorola agrees that it will comply
with the requirements of Section 1735 of the California Labor Code and not engage nor permit any
subcontractors to engage in discrimination in employment of persons because of the race, religious
creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital
status, or sex of such persons. Motorola acknowledges that a violation of this provision shall subject
Motorola to all the penalties imposed for a violation of Section 1720 et seq. of the California Labor
Code.
20, Remedies Not Exclusive: Unless a provision otherwise expressly indicates, the remedies for
breach set forth in this Agreement are cumulative as to one another and as to any other provided by law,
rather than exclusive; and the expression of certain remedies in this Agreement does not preclude resort
by either party to any other remedies provided by law.
21. Independent Contractor: Motorola shall be considered an independent contractor and neither
Motorola nor its employees; nor anyone working eider Motorola shall be considered an agent or an
employee of City. Neither Motorola nor its employees; nor anyone working under Motorola shall
qualify for workers' compensation or other fringe benefits of any kind through City.
22. Performance: Contractor and the City shall each perform all of its respective work under this
Contract as described in the Motorola Proposal. Contractor shall be responsible for the professional
quality, technical assurance, timely completion (subject to Farce Majeure events or delays by the City or
its other contractors) and coordination of all promised documentation and other services furnished by the
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Contractor under this Contract. Contractor shall perform all of its work diligently, carefully, and in a
good and workman -like manner; shall furnish all labor, supervision, machinery, equipment, materials,
and supplies necessary therefore; shall at its sole expense obtain and maintain all permits and licenses
required by public authorities, including those of City required in its governmental capacity, in
connection with performance of the work (except for FCC licensing matters or other permits or
approvals if the Statement of Work indicates they are the responsibility of City); and shall be fully
responsible for all work performed by sub - contractors.
23. Bills and Liens: Contractor shall pay promptly all indebtedness for labor, materials, and
equipment used in performance of the work. Contractor shall not permit any lien or charge to attach to
the work or the premises, but if any does so attach, Contractor shall promptly procure its release and, in
accordance with the requirements of Section 14.9 of the Price Book, Terms and Conditions, indemnify,
defend, and hold City harmless and be responsible for payment of all costs, damages, penalties and
expenses related to or arising from or related thereto.
24. Changes: (See Section 5 above.)
25. Headings-, The various headings and numbers herein, the grouping of provisions of this
Contract into separate clauses and paragraphs, and the organization hereof are for the purpose of
convenience only and shall not limit or otherwise affect the meaning hereof.
26. Severability: If any term, covenant, condition, or provision of this Contract is held by a court of
competent jurisdiction to be invalid, void or unenforceable, the remainder of the provisions hereof shall
remain in full force and effect and shall in no way be affected, impaired or invalidated thereby.
27. Calendar Days: Any reference to the word "day" or "days" herein shall mean calendar day or
calendar days, respectively, imless otherwise expressly provided,
28. Assignment or Sub - Contracting: The terms, covenants, and conditions contained herein shall
apply to and bind the heirs, successors, executors, administrators and assigns of the parties.
Furthermore, neither the performance of this Contract nor any portion thereof may be assigned or sub-
contracted by Contractor without the express written consent of City except as permitted by Section 14.2
of the Price Book, Terms and Conditions. Any attempt by Contractor to assign or sub - contract the
performance or any portion thereof of this Contract without the express written consent of City shall be
invalid and shall constitute a breach of this Contract except as permitted by Section 14.2 of the Price
Book, Terms and Conditions.
29. Confidentiality: Contractor agrees to maintain the confidentiality of all City and City - related
records and information pursuant to all statutory laws relating to privacy and confidentiality that
currently exist or exist at any time during the term of this Contract. All such records and information
shall be considered confidential and kept confidential by Contractor and Contractor's staff, agents and
employees.
30. Compliance with Laws: Each Party represents and warrants to the other Party that the
performance of its duties and the services to be provided under this Contract shall fully comply, at its
expense, with all standards, laws, statutes, restrictions, ordinances, requirements, and regulations
(collectively "laws "), including, but not limited to those issued by City in its governmental capacity and
all other laws applicable to the services at the time services are provided to and accepted by City.
31, Pricing: The Contract bid price shall include full compensation for providing all required goods
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in accordance with required specifications, or services as specified herein or when applicable, in the
scope of work attached to this Contract, and no additional compensation will be allowed therefore,
unless otherwise provided for in this Contract.
32. Additional Terms and Conditions:
1. Scope of Contract: This Contract specifies the contractual terms and conditions by which the
City will procure services from Contractor as further detailed in the Scope of Work as set forth in the
Motorola Proposal,
2. Term of Contract: This Contract shall commence upon execution of this Contract and continue
through the warranty period. This Contract may be renewed as set forth in paragraph 3 below.
3. Renewal: This Contract may be renewed by mutual written agreement of the Parties for three (3)
additional one (1) year terms. The City does not have to give any reason if it elects not to renew.
4. Adjustments — Scope of Work: No adjustments made to the scope of work will be authorized
without prior written approval of the City. The City's Project Manager is responsible for advising
Motorola whether such approvals have been received.
5. Amendments — Changes/Extra Work: See Section 5 above. The Contractor shall make no
changes to this Contract without the City's written consent. In the event that there are new or
unforeseen requirements, the City with the Contractor's concurrence has the discretion to request
official changes at any time without changing the intent of this Contract.
If City - initiated changes or changes in laws or government regulations affect price, the
Contractor's ability to deliver services, or the project schedule, the Contractor shall use reasonable
efforts to give the City written notice no later than seven calendar days from the date the law or
regulation went into effect or the date the change was proposed by the City and the Contractor was
notified of the change.
6. Authorization Warranty: The Contractor represents and warrants that the person executing this
Contract on behalf of and for the Contractor is an authorized agent who has actual authority to bind
the Contractor to each and every term, condition and obligation of this agreement and that all
requirements of the Contractor have been fulfilled to provide such actual authority.
7. Breach of Contract: The failure of the either Party to comply with any of the material provisions,
covenants or conditions of this Contract shall be a breach of this Contract if the breaching Party fails
to cure the non - compliance within thirty (30) days of notice of the alleged breach by non- breaching
Party; such notice will provide reasonable details that describe the nature of the alleged breach. In
such event the non - breaching Party may, and in addition to any other remedies available at law or in
equity, terminate the Contract.
8. Civil Rights: Contractor attests that services provided shall be in accordance with the provisions
of Title VI and Title VII of the Civil Rights Act of 1964, as amended; Section 504 of the
Rehabilitation Act of t 973, as amended; the Age Discrimination Act of 1975 as amended; Title II of
the Americans with Disabilities Act of 1990, and other applicable State and federal laws and
regulations prohibiting discrimination on the basis of race, color, national origin, ethnic group
identification, age, religion, marital status, sex or disability.
9. Conditions Affecting Work: The Contractor shall be responsible for taking all steps reasonably
necessary to ascertain the nature and location of the work to be performed under this Contract and to
know the general conditions which can affect the work or the cost thereof. Subj ect to Section 6
above, any failure by the Contractor to do so will not relieve Contractor from responsibility for
successfully performing the work without additional cost to the City.
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10. Conflict of Interest— Contractor's Personnel: The Contractor shall exercise reasonable care
and diligence to prevent any actions or conditions that could resnit'in a conflict with the best interests
of the City, The Contractor's efforts shall include, but not be limited to establishing precautions to
prevent its employees or agents from malting, receiving, providing or offering gifts, entertainment,
payments, loans or other considerations which could be deemed to appear to influence individuals to
act contrary to the best interests of the City.
11. Contractor's Project Manager and Key Personnel: Contractor shall appoint a project
manager to direct the Contractor's efforts in fulfilling Contractor's obligations under this Contract
concerning the console installation and testing. This project manager shall be subject to approval by
the City and shall not be changed without the written consent of the City's project manager, which
consent shall not be unreasonably withheld.
The Contractor's Proj cot Manager shall be assigned to this project for the duration of this
Contract and shall diligently pursue all work and services to meet the project time lines. The City's
Proj cot Manager shall have the right to require the removal for good cause and replacement of the
Contractor's Project Manager from providing services to the City under this Contract. The City's
Proj ect Manager shall notify the Contractor in writing of such action. The Contractor shall
accomplish the removal within three (3) business days after written notice by the City's Proj cot
Manager, The City's Project Manager shall review and approve the appointment of the replacement
for the Contractor's Project Manager,
12. Data — Title To: All materials, documents, data or information obtained from the City data files
or any City medium furnished to the Contractor in the performance of this Contract will at all times
remain the property of the City. Such data or information may not be used or copied for direct or
indirect use by the Contractor after completion or termination of this Contract without the express
written consent of the City. Ali materials, documents, data or information, including copies, must be
returned to the City at the end of this Contract,
13. Debarment: Contractor shall certify that neither contractor nor its principles are presently
debarred, proposed for debarment, declared ineligible or voluntarily excluded from participation in
the transaction by any Federal department cr agency. Where contractor as the recipient of federal
funds, is unable to certify to any of the statements in the certification, contractor must include an
explanation with their bid /proposal. Debarment, pending debarment, declared ineligibility or
voluntary exclusion from participation by any Federal department or agency may result in the
bid /proposal being deemed non - responsible.
14. Entire Contract; This Contract and all of its attachments comprise the entire Contract between
the Contractor and the City, Additional or new terms contained in this Contract which vary from the
Contractor's proposal are deemed accepted by the Contractor by execution of this Contract or other
commencement of performance hereunder. All previous proposals, offers, discussions, preliminary
understandings, and other communications relative to this Contract, oral or written, are hereby
superseded, except to the extent that they have incorporated into this Contract. No future waiver of,
exception to, addition to, or alteration of any of the terms, conditions and/or provisions of this
Contract shall be considered valid unless specifically agreed to in writing by both parties.
15. Gratuities: The Contractor warrants that no gratuities, in the form of entertahnment, gifts or
otherwise, were offered or given by the Contractor or any agent or representative of the Contractor to
any officer or employee of the City with a view toward scouring the Contract or securing favorable
treatment with respect to any determinations concerning the performance of the Contract. For breach
or violation of this warranty, the City shall have the right to terminate the Contract, either in whole or
in part, and any direct loss or damage sustained by the City in procuring on the open market any
services which the Contractor agreed to supply shall be borne and paid for by the Contractor. The
rights and remedies of the City provided
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in the clause shall not be exclusive and are in addition to any other rights and remedies
provided by law or under the Contract,
16. Notices: Any and all notices, requests demands and other communications contemplated, called
for, permitted, or required to be given hereunder shall be in writing, except through the course of the
parties' project managers' routine exchange of information and cooperation during the terms of the
work and services. Any written communications shall be deemed to have been duly given upon
actual in- person delivery, if delivery is by direct hand, or upon delivery on the actual day of receipt or
no greater than four calendar days after being mailed by US certified or registered mail, return receipt
requested, postage prepaid, whichever occurs first. The date of mailing shall count as the first day.
All communications shall be addressed to the appropriate party at the address stated herein or such
other address as the parties hereto may designate by written notice from time to time in the manner
aforesaid.
For Contractor: Motorola Solutions, Inc.
Attention: Rebecca Burbrink, Project Manager
6450 Sequence Drive
San Diego, CA 92121
Rebecca .Burbrinlc @rrrotorolasolutions. corn
With a copy to: Motorola Solutions, Inc.
Attention: Kim Caplan, Account Manager
6450 Sequence Drive
San Diego, CA 92121
lCim,C,tpl,m@motorolasoltitions.com
For City:
Clerk of the City Council
City of Santa Ana
20 Civic Center Plaza (M -30)
P.O. Box 1988
Santa Ana, CA 92702 -1988
Fax nrariber (714) 647 -6956
With courtesy copies to:
Chief of Police
Santa Ana Police Department
City of Santa Ana
60 Civic Center Plaza (M -97)
P.O. Box 1988
Santa Ana, California 92702
Fax number (714) 245 -8007
and
Olty or Santa Ana
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a Motorola solutions Confidential Rostrictod Terms and Conditions 8�12
and
City Attorney
City of Santa Ana
20 Civic Center Plaza (M,29)P,O. Box 1988
Santa Ana, California 92702
Fax number (714) 647 -6515
Tina Horner
60 Civic Center Drive
Santa Ana, CA 92701
THomer c santa•ana.org
17, Ownership of Documentary Deliverables: The term "Documentary Deliverables"
means any document that Motorola prepares specifically for City and not for more general
purposes and promises to deliver to City render this Agreement; the term does not include any
intellectual property rights used to create the document. Upon delivery, City becomes the
permanent owner of a Documentary Deliverable but Contractor may rise the document in
furtherance of its duties under this Contract. See Section 111 of the Price Book terms and
conditions regarding Contractor's retention and ownership of all of its intellectual property
rights.
18. Precedence: The Contract documents consist of this Contract and its attachments
and exhibits. In the event of a conflict between or among the Contract documents, the
order of precedence shall be the provisions of the main body of this Contract, i.e., those
provisions set forth in the articles of this Contract, and then the exhibits and attachments.
19. Project Manager, City: The City sh
liaison between the City and the Contracto
City's project manager shall coordinate the
with the Contractor.
It appoint aproject manager to act as
during the term of this Contract. The
activities of the City staff assigned to work
20. Project Schedule: The services performed under this Contract shall be done in
accordance with the approved project schedule incorporated herein which may be revised
by means of a change order. The Parties shall be responsible for schedule adherence as
outlined herein.
21. Limitation of Liability: See Section 12 of the Price Boolc terms and conditions.
Motorola Solutions, Inc.
By: _
Name:
Title:
[Remaining Signatures on Next Page]
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0 Motorola Solutions Confidential Restricted Terms and Conditions 8-13
ATTEST:
MALRIA IIIJIZARR�
Cleric of the Council
APPROVED AS TO FORM:
SONIA R. CARVALH0
City Attorney
By: ck� k -
Laura A. Rossini
Senior Assistant City Attorney
RECOMA . ND {D FORAPPROVAL•
Carlos Rojas
Chief of Police
City of Santa Ana
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CITY OF SANTA AN
DAVID CAV
City Manager
02 April 2015
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0 Motorola Solutions Confidential Restricted Terms and Condlflons 844
Exhibit A
Software License Agreement
This Exhibit A Software License Agreement ( "Agreement ") is between Motorola Solutions, Inc.,
( "Motorola "), and the City of Santa Ana, a political subdivision of the State of California ( "Licensee").
For good and valuable consideration, the parties agree as follows:
Section 1 DEFINITIONS
1.1 "Designated Products" means products provided by Motorola to Licensee with which or for
which the Software and Documentation is licensed for use.
12 "Documentation" means product and software documentation that specifies technical and
performance features and capabilities, and the user, operation and training manuals for the Software
(including all physical or electronic media upon which such information is provided).
13 "Open Source Software" means software with either freely obtainable source code, license for
modification, or permission for free distribution.
1A "Open Source Software License" means the terms, or conditions under which the Open Source
Software is licensed.
1.5 "Primary Agreement" means the agreement to which this exhibit is attached.
1.6 "Security Vulnerability" means a flaw or weakness in system security procedures, design,
implementation, or internal controls that could be exercised (accidentally triggered or intentionally
exploited) and result in a security breach such that data is compromised, manipulated or stolen or the
system damaged.
1.7 "Software" (i) means proprietary software in object code format, and adaptations, translations,
de- compilations, disassemblies, emulations, or derivative works of such software; (ii) means any
modifications, enhancements, new versions and new releases of the software provided by Motorola; and
(iii) may contain one or more items of software owned by a third party supplier, The term "Software"
does not include any third party software provided under separate license or third, party software not
licensable under the terms of this Agreement.
Section 2 SCOPE
Motorola and Licensee enter into this Agreement in connection with Motorola's delivery of certain
proprietary Software or products containing embedded or pre - loaded proprietary Software, or both. This
Agreement contains the terms and conditions of the license Motorola is providing to Licensee, and
Licensee's use of the Software and Documentation.
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Section 3 GRANT OF LICENSE
3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Motorola
grants to Licensee a personal, limited, non - transferable (except as permitted in Section 7) and non-
exclusive license under Motorola's copyrights and Confidential Information (as defined in the Primary
Agreement) embodied in the Software to use the Software, in object code form, and the Documentation
solely in connection with Licensee's use of the Designated Products, This Agreement does not grant any
rights to source code.
3,2. If the Software licensed Linder this Agreement contains or is derived from Open Source
Software, the tenns and conditions governing the use of such Open Source Software are in the Open
Source Software Licenses of the copyright owner and not this Agreement. If there is a conflict between
the terms and conditions of this Agreement and the terms and conditions of the Open Source Software
Licenses governing Licensee's use of the Open Source Software, the terms and conditions of the license
grant of the applicable Open Source Software Licenses will take precedence over the license grants in
this Agreement. If requested by Licensee, Motorola will use commercially reasonable efforts to; (i)
determine whether any Open Source Software is provided under this Agreement; (ii) identify the Open
Source Software and provide Licensee a copy of the applicable Open Source Software License (or
specify where that license may be found); and, (iii) provide Licensee a copy of the Open Source
Software source code, without charge, if it is publicly available (although distribution fees may be
applicable).
Section 4 LIMITATIONS ON USE
4.1. Licensee may use the Software only for Licensee's internal business purposes and only in
accordance with the Documentation. Any other use of the Software is strictly prohibited. Without
limiting the general nature of these restrictions, Licensee will not make the Software available for use by
third parties on a "time sharing," "application service provider," or "service bureau" basis or for any
other similar commercial rental or sharing arrangement.
4.2. Licensee will not, and will not allow or enable any third party to: (i) reverse engineer,
disassemble, peel components, decompile, reprogram or otherwise reduce the Software or any portion to
a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create
derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software
or Documentation to any third party, grant any sublicense or other rights in the Software or
Documentation to any third party, or take any action that would cause the Software or Documentation to
be placed in the public domain; (iv) remove, or in any way alter or obscure, any copyright notice or
other notice of Motorola's proprietary rights; (v) provide, copy, transmit, disclose, divulge or make the
Software or Documentation available to, or permit the use of the Software by any third party or on any
machine except as expressly authorized by this Agreement; or (vi) use, or permit the use of, the
Software in a manner that would result in the production of a copy of the Software solely by activating a
machine containing the Software. Licensee may make one copy of Software to be used solely for
archival, back -up, or disaster recovery purposes; provided that Licensee may not operate that copy of the
Software at the same time as the original Software is being operated. Licensee may make as many
copies of the Documentation as it may reasonably require for the internal use of the Software,
43. Unless otherwise authorized by Motorola in writing, Licensee will not, and will not enable or
allow any third party to: (i) install a licensed copy of the Software on more than one unit of a Designated
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Product; or (ii) copy onto or transfer Software installed in one, unit of a Designated Product onto one
other device. Licensee may temporarily transfer Software installed on a Designated Product to another
device if the Designated Product is inoperable or malfunctioning, if Licensee provides written notice to
Motorola of the temporary transfer and identifies the device on which the Software is transferred.
Temporary transfer of the Software to another device must be discontinued when the original
Designated Product is returned to operation and the Software must be removed from the other device.
Licensee must provide prompt written notice to Motorola at the time temporary transfer is discontinued.
4.4. When using Motorola's Radio Service Software ( "RSS "), Licensee must purchase a separate
license for each location at which Licensee uses RSS. Licensee's use of RSS at a licensed location does
not entitle Licensee to use or access RSS remotely. Licensee may make one copy of RSS for each
licensed location. Licensee shall provide Motorola with a list of all locations at which Licensee uses or
intends to use RSS upon Motorola's request.
4.5. Licensee will maintain, during the term of this Agreement and for a period of two years
thereafter, accurate records relating to this license grant to verify compliance with this Agreement.
Motorola or an independent third party ( "Auditor ") may inspect Licensee's premises, books and records,
upon reasonable prior notice to Licensee, during Licensee's normal business hours and subject to
Licensee's facility and security regulations. Motorola is responsible for the payment of all expenses and
costs of the Auditor. Any information obtained by Motorola and the Auditor will be kept in strict
confidence by Motorola and the Auditor and used solely for the purpose of verifying Licensee's
compliance with the terms of this Agreement.
Section 5 OWNERSHIP AND TITLE
Motorola, its licensors, and its suppliers retain all of their proprietary rights in any form in and to the
Software and Documentation, including, but not limited to, all rights in patents, patent applications,
inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating
to the Software and Documentation (including any corrections, bug fixes, enhancements, updates,
modifications, adaptations, translations, de- compilations, disassemblies, emulations to or derivative
works from the Software or Documentation, whether made by Motorola or another party, or any
improvements that result from Motorola's processes or, provision of information services). No rights
are granted to Licensee under this Agreement by implication, estoppel or otherwise, except for those
rights which are expressly granted to Licensee in this Agreement. All intellectual property developed,
originated, or prepared by Motorola in connection with providing the Software, Designated Products,
Documentation or related services, remains vested exclusively in Motorola, and Licensee will not have
any shared development or other intellectual property rights.
Section 6 LIMITED WARRANTY; DISCLAIMER OF WARRANTY
6.1. The commencement date and the term of the Software warranty will be a period of ninety (90)
days from Motorola's shipment of the Software (the "Warranty Period "). If Licensee is not in breach of
any of its obligations under this Agreement, Motorola warrants that the unmodified Software, when used
properly and in accordance with the Documentation and this Agreement, will be free from a
reproducible defect that eliminates the functionality or successful operation of a feature critical to the
primary functionality or successful operation of the Software. Whether a defect occurs will be
determined by Motorola solely with reference to the Documentation. Motorola does not warrant that
Licensee's use of the Software or the Designated Products will be uninterrupted, error -free, completely
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free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensee's
particular requirements. Motorola makes no representations or warranties with respect to any third party
software included in the Software.
6.2 Motorola's sole obligation to Licensee and Licensee's exclusive remedy under this warranty is to
use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts
will involve either replacing the media or attempting to correct significant, demonstrable program or
doclumentation errors or Security Vulnerabilities. If Motorola cannot correct the defect within a
reasonable time, then at Motorola's option, Motorola will replace the defective Software with
functionally- equivalent Software, license to Licensee substitute Software which will accomplish the
same objective, or terminate the license and refund the Licensee's paid license fee.
6.3. Warranty claims are described in the Primary Agreement.
6.4. The express warranties set forth in this Section 6 are in lieu of, and Motorola disclaims, any and
all other warranties (express or implied, oral or written) with respect to the Software or Documentation,
including, without limitation, any and all implied warranties of condition, title, non- infringement,
merchantability, or fitness for a particular purpose or use by Licensee (whether or not Motorola knows,
has reason to know, has been advised, or is otherwise aware of any such purpose or use), whether arising
by law, by reason of custom or usage of trade, or by course of dealing. In addition, Motorola disclaims
any warranty to any person other than Licensee with respect to the Software or Documentation.
Section 7 TRANSFERS
Licensee will not transfer the Software or Documentation to any third party without Motorola's prior
written consent. Motorola's consent may be withheld at its discretion and may be conditioned upon
transferee paying all applicable license fees and agreeing to be bound by this Agreement. If the
Designated Products are Motorola's radio products and Licensee transfers ownership of the Motorola
radio products to a third party, Licensee may assign its right to use the Software (other than RSS and
Motorola's FLASHport1 software) which is embedded in or furnished for use with the radio products
and the related Documentation; provided that Licensee transfers all copies of the Software and
Documentation to the transferee, and Licensee and the transferee sign a transfer form to be provided by
Motorola upon request, obligating the transferee to be bound by this Agreement.
Section 8 TERM AND TERMINATION
8.1 Licensee's right to use the Software and Documentation will begin when the Primary Agreement
is signed by both parties and will continue for the life of the Designated Products with which or for
which the Software and Documentation have been provided by Motorola, unless Licensee breaches this
Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation
may be terminated immediately upon notice by Motorola.
8.2 Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to
Motorola that all copies of the Software have been removed or deleted from the Designated Products
and that all copies of the Software and Documentation have been returned to Motorola or destroyed by
Licensee and are no longer in use by Licensee.
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Terms and Conditions 8 -18
83 Licensee acknowledges that Motorola made a considerable investment of resources in the
development, marketing, and distribution of the Software and Documentation and that Licensee's breach
of this Agreement will result in irreparable harm to Motorola for which monetary damages would be
inadequate. If Licensee breaches this Agreement, Motorola may terminate this Agreement and be
entitled to all available remedies at law or in equity (including immediate injunctive relief and
repossession of all non - embedded Software and associated Documentation unless Licensee is a Federal
agency of the United States Government).
Section 9 UNITED STATES GOVERNMENT LICENSING PROVISIONS
This Section applies if Licensee is the United, States Government or a United States Government agency.
Licensee's use, duplication or disclosure of the Software and Documentation under Motorola's
copyrights or trade secret rights is subject to the restrictions set forth in subparagraphs (c)(1) and (2) of
the Commercial Computer Software - Restricted Rights clause at FAR 52.227 -19 (JUNE 1987), if
applicable, unless they are being provided to the Department of Defense. If the Software and
Documentation are being provided to the Department of Defense, Licensee's use, duplication, or
disclosure of the Software and Documentation is subject to the restricted rights set forth in subparagraph
(c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227 -7013 (OCT
1988), if applicable. The Software and Documentation may or may not include a Restricted Rights
notice, or other notice referring to this Agreement. The provisions of this Agreement will continue to
apply, but only to the extent that they are consistent with the rights provided to the Licensee under the
provisions of the FAR or DFARS mentioned above, as applicable to the particular procuring agency acid
procurement transaction.
Section 10 CONFIDENTIALI'CY
Licensee acknowledges that the Software and Documentation contain Motorola's valuable proprietary
and Confidential Information and are Motorola's trade secrets, and that the provisions in the Primary
Agreement concerning Confidential Information apply.
Section 11 LIMITATION OF LIABILITY
The Limitation of Liability provision is described in the Primary Agreement.
Section 12 NOTICES
Notices are described in the Primary Agreement.
Section 13 GENERAL
13.1. COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be
construed as an admission or presumption of publication of the Software or public disclosure of any
trade secrets associated with the Software.
13.2. COMPLIANCE WITH LAWS. Licensee acknowledges that the Software is subject to the laws
and regulations of the United States and Licensee will comply with all applicable laws and regulations,
including export laws and regulations of the United States. Licensee will not, without the prior
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Terms and Conditions 8.19
authorization of Motorola and the appropriate governmental authority of the United States, in any form
export or re- export, sell or resell, ship or reship, or divert, through direct or indirect means, any item or
technical data or direct or indirect products sold or otherwise furnished to any person within any
territory for which the United States Government or any of its agencies at the time of the action, requires
an export license or other governmental approval. Violation of this provision is a material breach of this
Agreement.
13.3, ASSIGNMENTS AND SUBCONTRACTING. (Covered by the primary agreement.)
13.4. GOVERNING LAW. The terms of the U.N. Convention on Contracts for the International Sale
of Goods do not apply. In the event that the Uniform Computer Infolluation Transaction Act, any
version of this Act, or a substantially similar law (collectively "UCITA ") becomes applicable to a party's
performance under this Agreement, UCITA does not govern any aspect of this Agreement or any license
granted under this Agreement, or any of the parties' rights or obligations under this Agreement. The
governing law will be that in effect prior to the applicability of UCITA,
13.5, THIRD PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of
Motorola and Licensee. No third party has the right to make any claim or assert any right under this
Agreement, and no third party is deemed a beneficiary of this Agreement, Notwithstanding the
foregoing, any licensor or supplier of third party software included in the Software will be a direct and
intended third party beneficiary of this Agreement,
13.6, SURVIVAL. Sections 4, 5, 6.3, 7, 8, 9, 10, 11 and 13 survive the termination of this Agreement.
13.7. ORDER OF PRECEDENCE. In the event of inconsistencies between this Exhibit and the
Primary Agreement, the parties agree that this Exhibit prevails, only with respect to the specific subject
matter of this Exhibit, and not the Primary Agreement or any other exhibit as it applies to any other
subject matter.
13.8 SECURITY. Motorola uses reasonable means in the design and writing of its own Software and
the acquisition of third party Software to limit Security Vulnerabilities. While no software can be
guaranteed to be flee from Security Vulnerabilities, if a Security Vulnerability is discovered, Motorola
will take the steps set forth in Section 6 of this Agreement.
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Terms and Conditions 8-20
Exhibit B
2010 Price Book Terms and Conditions
(Note: Motorola Solutions, Inc. was formerly named Motorola, Inc.)
Terms and Conditions
County of Orange and Motorola, Inc.
Price Book Agreement
Motorola, Inc. and the County of Orange propose the following changes to Amendment No. 3 to
Agreement Number S0000015.95 (Amendment) as the basis for a new Agreement between the Parties
for purchasing Equipment. This new County Price Book Agreement is number MA- 060 - 10012594,
Recitals
1. The County of Orange ( "Coimty ") desires to purchase from Motorola, Inc. ( "Motorola ")
various products and equipment from Motorola's Price Book,
2. The County contract Number 50000015,95 with Motorola is set to expire on May 20, 2010.
This Agreement is the new contract by which the County could purchase products and
equipment,
3. Motorola has a price book containing the equipment and is offering it to the County.
Terms
County and Motorola agree as follows:
Section 1 Exhibits
The Exhibits listed below are incorporated into and made a part of this Agreement. In interpreting this
Agreement and resolving any ambiguities, the main body of this Agreement will take precedence over
the Exhibits.
Exhibit A Orange County Price Book
Exhibit B Motorola Software License Agreement
Exhibit C County Participants
Exhibit C maybe amended from time to time to add cities or other governmental agencies that desire to
purchase Equipment pursuant to this Agreement.
Section 2 Definitions
"Contract Participants" are more particularly described in Exhibit C.
"Customer" means the County and any of its Contract Participants.
"Effective Date" means that date upon which the last party to sign this Agreement has executed this
Agreement.
"Equipment" means the hardware and components listed in the Orange County Price Book.
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"Infringement Claim" means a third -patty claim alleging that the Equipment manufactured by Motorola
or the Motorola Software infringes upon the third - party's United States patent or copyright
"Motorola Software" means Software that Motorola owns.
"Non- Motorola Software" means Software that a party other than Motorola owns.
"Price Book" means the Orange County Price Boole dated May 21, 2010 (Exhibit A).
"Proprietary Rights" means the patents, patent applications, inventions, copyrights, trade secrets, trade
marks, trade names, mask works, know -how, and other intellectual property rights in and to the
Equipment and Software, including those created or produced by Motorola render this Agreement and
any corrections, bug fixes, enhancements, updates or modifications to or derivative works from the
Software made by Motorola or another party.
"Software" means the Motorola and Non - Motorola Software in object code format that is furnished with
the Equipment.
"Software License Agreement" means the agreement in Exhibit B,
Section 3 Ternas of the Agreement
3,1 Terms of Purchase. This Agreement shall apply only to purchases of Equipment that
occur on or after the Effective Date.
3.2 Controlling Terms and Conditions. This Agreement, including all Exhibits, constitutes
the entire agreement of the Parties regarding the subject matter of the Agreement and
supersedes all previous agreements, proposals, and understandings, whether written or
oral, relating to this subject matter. This Agreement may be amended or modified only
by a written instrument signed by authorized representatives of both Parties. The
preprinted terms and conditions found on any Customer purchase order,
acknowledgment or other form will not be considered an amendment or modification of
this Agreement, even if a representative of each Party signs that document.
3.3 Change Orders. Either party may request changes within the general scope of this
Agreement. Neither party is obligated to perform requested changes unless both parties
execute a written change order.
3.4 Term. Unless otherwise tenninated in accordance with the provisions of this Agreement
or extended by mutual agreement of the parties, the term of this Agreement will begin on
the Effective Date and shall continue until May 21, 2015.
3.5 Maintenance Service. This Agreement does not cover maintenance or support of the
Equipment except as provided under the warranty. If Customer wishes to purchase
maintenance or support, Motorola will provide a separate maintenance and support
proposal upon request.
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3.6 Non - Motorola Software. Any Non- Motorola Software is licensed to Customer in
accordance with the standard license, terms, and restrictions of the copyright owner on
the Effective Date unless the copyright owner has granted to Motorola the right to
sublicense the Non - Motorola Software pursuant to the Software License Agreement, in
which case it applies and the copyright owner will have all of Licensor's rights and
protections under the Software License Agreement. Motorola makes no representations
or warranties of any kind regarding Non - Motorola Software. Non - Motorola Software
may include Open Source Software. All Open Source Software is licensed to Customer
in accordance with, and Customer agrees to abide by, the provisions of the standard
license of the copyright owner and not the Software License Agreement. Upon request
by Customer, Motorola will use commercially reasonable efforts to determine whether
any Open Source Software will be provided under this Agreement; and if so, identify the
Open Source Software and provide to Customer a copy of the applicable standard license
(or specify where that license may be found); and provide to Customer a copy of the
Open Source Software source code if it is publicly available without charge (although a
distribution fee or a charge for related services maybe applicable).
3.7 Motorola Software. Any Motorola Software, including subsequent releases, is licensed
to Customer solely in accordance with the Software License Agreement, Customer
hereby accepts and agrees to abide by all of the terms and restrictions of the Software
License Agreement. TO THE EXTENT, IF ANY, THAT THERE IS A SEPARATE
LICENSE AGREEMENT PACKAGED WITH, OR PROVIDED ELECTRONICALLY
WITH, A PARTICULAR PRODUCT THAT BECOMES EFFECTIVE ON AN ACT
OF ACCEPTANCE BY THE END USER, THEN THAT AGREEMENT
SUPERCEDES THIS SOFTWARE LICENSE AGREEMENT AS TO THE END USER
OF EACH SUCH PRODUCT.
Section 4 Payment Requirements
4.1 Ternus of Payment. Motorola will submit to Customer invoices for Equipment or
Software when they are delivered. Customer will make payments to Motorola within
thirty (30) days after receipt of Motorola's invoice. Customer will make payments when
due in the form of a check, cashier's check, or wire transfer drawn on a U.S. financial
institution. Payments made by Customer shall not preclude the right of Customer from
thereafter disputing any Equipment billed under this Agreement and shall not be
construed as acceptance of the Products.
4.2 Freight, Title and Risk of Loss. All freight charges will be pre -paid by Motorola and
added to the invoices. Title and risk of loss to the Equipment will pass to Customer
upon delivery to Customer, except that title to Software will not pass to Customer at any
time. Motorola will pack and ship all Products in accordance with good commercial
practices.
4.3 Invoicing Instructions. As a condition of payment of any invoice, the Customer must
receive an invoice in an acceptable format, including Motorola's Federal I.D. number
and the California seller's permit number, if applicable, In addition, sufficient
itemization and /or description, including the serial numbers of any equipment items,
must appear on the invoice. Dollar amounts, extensions and totals must be correct.
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When appropriate, dollar amounts for taxes, freight or any other fees must be adequately
described and itemized.
Section 5 Pricing
The pricing of the Equipment and Software is controlled by the Orange County Price Book. The prices
in the Orange County Price Book are a fixed discount off of the list price for specific categories of
Equipment or Software. The applicable list price shall be the list price in effect on the date of the order.
However, Motorola will provide Customer with reasonable notice and a 30 grace period before any price
change will take effect, If a new product is added to the Price Book, Motorola reserves the right to
establish a fixed discount for the new product, Any discount not meeting the category discount shall be
by mutual agreement of the Parties.
Section 6 Acceptance
Acceptance of the Equipment will occur upon delivery to Customer unless the Statement of Work
provides for acceptance verification or testing, in which case acceptance of the Equipment will occur
Upon successful completion of the acceptance verification or testing. Notwithstanding the preceding
sentence, Customer's use of any Equipment or Software for their operational purposes wilt constitute
acceptance. Equipment shall not be accepted for purposes of this section if returned by the Customer for
Equipment that is defective or unsatisfactory.
Section 7 Representations and Warranties
7.1 Equipment Warranty. For one (1) year from the date of delivery, Motorola warrants that
the Equipment under normal use and service will be free from material defects in
materials and workmanship. Motorola shall repair or replace equipment or parts during
the warranty period. All parts and labor shall be included by Motorola at no charge. If a
piece of equipment fails or operates at less than the manufacturer's designed
specifications three times for the same or similar reason, within its warranty period,
Motorola will replace the piece of equipment at Customer's request and at Motorola's
cost.
7.2 Software Warranty. For one (1) year from the date of delivery, Motorola warrants the
Motorola Software in accordance with the terms of the Software License Agreement and
the provisions of this Section that are applicable to the Motorola Software.
7.3 Exclusions to Equipment and Software Warranties. These warranties do not apply to:
(i) defects or damage resulting from use of the Equipment or Software in other than its
normal, customer, and authorized manner; (ii) defects or damage occurring from misuse,
accident, liquids, neglect, or acts of God; (iii) defects or damage occurring from testing,
maintenance, disassembly, repair, installation, aheration, modification, or adjustment not
provided, or authorized in writing by Motorola; (iv) breakage of or damage to antennas
unless caused by Customer's failure to comply with all applicable industry and OSHA
standards; (v) Equipment that has had the serial number removed or made illegible; (vi)
batteries (because they carry their own separate limited warranty); (vii) scratches or other
cosmetic damage to Equipment surfaces that does not affect operation of the Equipment;
and (viii) normal or customary wear and tear.
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7.4 Warranty Claims, Motorola, will, at no additional charge to Customer, repair the
defective Equipment or Motorola Software, replace it with the same or equivalent
product, or refund the price of the defective Equipment or Motorola Software upon
verbal notification by Customer. Such action will be the full extent of Motorola's
liability hereunder. If this investigation indicates the warranty claim is not valid, then
Motorola may invoice Customer for responding to the claim on a time and materials
basis using Motorola's current labor rates. Repaired or replaced product is warranted for
the balance of the original applicable Warranty Period. All replaced products or parts
will become the property of Motorola.
7.5 Parts Availability. Motorola will use best commercially reasonable efforts to provide
replacement parts for Motorola manufactured subscriber equipment for five (5) years and
for Motorola manufactured fixed infrastructure equipment for seven (7) years from the
date at which the product is no longer shipped. Motorola reserves the right to supply
either assemblies or piece parts. Concerning non - Motorola manufactured Equipment; if
Motorola receives written notice from a third party vendor that it intends to cancel any
Equipment it provides, Motorola shall provide Customer written notice prior to the
scheduled cancellation to provide Customer the opportunity to purchase replacement
parts.
7.6 Third Party Warranty. Motorola will pass through to Customer any third party
warranties that exceed the Motorola warranty provided in this Agreement. Motorola will
not assume any obligations concerning the pass - through third party warranties.
7.7 Original End User is Covered. These express limited warranties are extended by
Motorola to the original user purchasing the Equipment or Motorola Software for
commercial, industrial, or governmental use only, and are not assignable or transferable.
7.8 EQUIPMENT COMPATIBILITY Equipment provided pursuant to this Agreement must
operate in a manner compatible with the County's Countywide Coordinated
Communications System ( "CCCS ").
7.9 DISCLAIMER OF OTHER WARRANTIES. THESE WARRANTIES ARE THE
COMPLETE WARRANTIES FOR THE PRODUCTS, EQUIPMENT, AND
MOTOROLA SOFTWARE PROVIDED UNDER THIS AGREEMENT AND ARE
GIVEN IN LIEU OF ALL OTHER WARRANTIES. EXCEPT FOR THE
FOREGOING EXPRESS WARRANTIES, THE PRODUCTS, EQUIPMENT AND
MOTOROLA SOFTWARE, ARE PROVIDED "AS IS" AND MOTOROLA
DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. NOTWITHSTANDING THE PRECEDING SENTENCE,
MOTOROLA EXPRESSLY WARRANTS THAT ALL PRODUCTS, EQUIPMENT
AND SOFTWARE PROVIDED UNDER THIS AGREEMENT IS MERCHANTABLE
(WITHIN THE MEANING OF SECTION 23 t4 OF THE CALIFORNIA
COMMERCIAL CODE) AND THAT SUCH PRODUCTS, EQUIPMENT AND
SOFTWARE IS SUITABLE AND FIT FOR THE PARTICULAR PURPOSE OF USE
AS A REGIONAL RADIO COMMUNICATIONS SYSTEM. MOTOROLA DOES
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NOT WARRANT THAT LICENSEE'S USE OF THE MOTOROLA SOFTWARE OR
PRODUCTS WILL BE UNINTERRUPTED OR ERROR -FREE. THIS DISCLAIMER
OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.
Section 8 Conflicts of Interest
Motorola shall exercise reasonable care and diligence to prevent any actions or conditions that could
result in a conflict of interest of the County or other third parties named in Exhibit C. This obligation
shall apply to Motorola's employees, agents, relatives, sub -tier contractors, and third parties associated
with the Equipment and Software in this Agreement. Motorola may not make, receive, provide, or offer
gifts, entertainment, payments, loans, or other considerations which could be deemed to appear to
influence individuals to act contrary to the interest of the County or third parties named in Exhibit C
Section 9 Delays /Force Majeure
Neither Party will be liable for its non - performance or delayed performance if caused by a Force
Majeure. A Party that becomes aware of a Force Majeure that will significantly delay performance will
notify the other Party promptly (but. in no event later than fifteen (15) days) after it discovers the Force
Majeure. If a Force Majeure occurs, the Parties will execute a change order to extend the performance
schedule for a time period that is reasonable under the circurnstances.
Section 10 Disputes
The Parties will use the following procedure to address any dispute arising under this Agreement (a
"Dispute ").
10.1. GOVERNING LAW. This Agreement will be governed by and construed in accordance
with the laws of the State of California.
10.2. NEGOTIATION. Either Party may initiate the Dispute resolution procedures by sending
a notice of Dispute ( "Notice of Dispute "). The Parties will attempt to resolve the
Dispute promptly through good faith negotiations including 1) timely escalation of the
Dispute to executives who have authority to settle the Dispute and who are at a higher
level of management than the persons with direct responsibility for the matter and 2)
direct communication between the executives. If the Dispute has not been resolved
within thirty (30) days from the Notice of Dispute, the Parties will proceed to mediation.
10.3. MEDIATION. The Parties will choose an independent mediator within thirty (30) days
of a notice to mediate from either Party ( "Notice of Mediation "). Neither Party may
unreasonably withhold consent to the selection of a mediator. If the Parties are unable to
agree upon a mediator, either Party may request that American Arbitration Association
nominate a mediator. Each Party will bear its own costs of mediation, but the Parties
will share the cost of the mediator equally. Each Party will participate in the mediation
in good faith and will be represented at the mediation by a business executive with
authority to settle the Dispute.
10.4. LITIGATION, VENUE and JURISDICTION. If a Dispute remains unresolved for sixty
(60) days after receipt of the Notice of Mediation, or the Dispute concerns intellectual
City of Santa Ana
M007500 P25 Dispatch Migratlon and Subscribers
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0 Motorola Solutions Confidential Restrlcted Terms and Conditions 8.26
property either Party may then submit the Dispute to a court of competent jurisdiction
located in Orange County, California, and the parties hereto agree to and do hereby
submit to the jurisdiction of such court, notwithstanding Code of Civil Procedure Section
394. Furthermore, the parties specifically agree to waive any and all rights to request
that an action be transferred for trial to another county.
10.5. CONFIDENTIALITY. All communications pursuant to subsections 10.2 and 10.3 will
be treated as compromise and settlement negotiations for purposes of applicable rules of
evidence and any additional confidentiality protections provided by applicable law.
The use of these Dispute resolution procedures will not be construed under the doctrines
of laches, waiver or estoppel to affect adversely the rights of either Party.
Section 11 Patent and Copyright Infringement Indemnification
Motorola will defend at its expense any suit brought against Customer to the extent it is based on an
Infringement Claim, and Motorola will indemnify and hold harmless Customer for those costs and
damages finally awarded against Customer for an Infringement Claim. Motorola's duties to defend,
indemnify and hold harmless are conditioned upon: Customer promptly notifying Motorola in writing of
the Infringement Claim; Motorola having sole control of the defense of the suit and all negotiations for
its settlement or compromise; and Customer providing to Motorola cooperation and, if requested by
Motorola, reasonable assistance in the defense of the Infringement Claim.
If an Infringement Claim occurs, or in Motorola's opinion is likely to occur, Motorola may at its option
and expense procure for Customer the right to continue using the Equipment or Motorola Software,
replace or modify it so that it becomes non - infringing while providing functionally equivalent
performance, or grant Customer a credit for the Equipment or Motorola Software as depreciated and
accept its return. The depreciation amount will be calculated based upon generally accepted accounting
standards for such Equipment and Motorola Software.
Motorola will have no duty to defend, indemnify or hold harmless for any Infringement Claim that is
based upon the combination of the Equipment or Motorola Software with any software, apparatus or
device not furnished by Motorola; the use of ancillary equipment or software not furnished by Motorola
and that is attached to or used in connection with the Equipment or Motorola Software; any Equipment
that is not Motorola's design or formula; a modification of the Motorola Software by a party other than
Motorola; or the failure by City to install an enhancement release to the Motorola Software that is
intended to correct the claimed infringement. The foregoing states the entire liability of Motorola with
respect to infringement of patents and copyrights by the Equipment, Motorola Software, or any of their
parts.
Section 12 Limitation of Liability
Except for personal injury or death, Motorola's and Customer's total liability, whether for breach of
contract, warranty, negligence, strict liability in tort, indemnification, or otherwise, will be limited to the
direct damages recoverable under law, but not to exceed the price of the Equipment, Software, or
services with respect to which losses or damages are claimed. ALTHOUGH THE PARTIES
ACKNOWLEDGE THE POSSIBILITY OF SUCH LOSSES OR DAMAGES, THEY AGREE THAT
MOTOROLA and CUSTOMER WILL NOT BE LIABLE FOR ANY COMMERCIAL LOSS;
INCONVENIENCE; LOSS OF USE, TIME, DATA, GOOD WILL, REVENUES, PROFITS OR
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Q Motorola Solutions Confidential Restricted Terms and Conditions 8-27
SAVINGS; OR OTHER SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES
IN ANY WAY RELATED TO OR ARISING FROM THIS AGREEMENT, THE SALE OR USE OF
TIIE EQUIPMENT OR SOFTWARE, OR THE PERFORMANCE OF SERVICES BY MOTOROLA
PURSUANT TO THIS AGREEMENT. This limitation of liability provision survives the expiration or
termination of the Agreement.
Section 13 Proprietary Rights
13.1 Proprietary Rights of Equipment and Software. Motorola owns and retains all of its
Proprietary Rights in the Equipment and Software. The third party manufacturer of any
Equipment and the copyright owner of any Non - Motorola Software own and retain all of
their Proprietary Rights in the Equipment and Software. Nothing in this Agreement is
intended to restrict the Proprietary Rights of Motorola, any copyright owner of Non -
Motorola Software, or any third party manufacturer of Equipment. All intellectual
property developed, originated, or prepared by Motorola in connection with providing to
Customer the Equipment and Software remain vested exclusively in Motorola, and this
Agreement does not grant to Customer any shared development rights of intellectual
property.
13.2 Software License. Except as explicitly provided in the Software License agreement,
nothing in this Agreement will be deemed to grant, either directly or by implication,
estoppel, or otherwise, any right, title or interest in Motorola's Proprietary Rights.
Concerning both the Motorola Software and Non - Motorola Software, Customer agrees
not to modify, disassemble, peel components, decompile, otherwise reverse engineer or
attempt to reverse engineer, derive source code or create derivative works from, adapt,
translate, merge with other software, reproduce, or export the Software or permit or
encourage any third party to do so.
Section 14 General
14.1 Taxes. The Agreement Price does not include any amount for federal, state, or local
excise, sales, lease, service, rental, use, property, occupation, or other taxes, assessments
or duties (other than federal, state, and local taxes based on Motorola's income or net
worth), all of which will be paid by Customer except as exempt by law. If Motorola is
required to pay or bear the burden of any such taxes, Motorola will send an invoice to
Customer and Customer will pay Motorola the amount of such taxes (including any
applicable interest and penalties) within thirty (30) days from receipt of the invoice.
Customer will be solely responsible for reporting the Equipment for personal property
tax purposes.
14.2 Assignability. Except as provided herein, neither Party may assign this Agreement or
any of its rights or obligations hereunder without the prior written consent of the other
Party, which consent will not be unreasonably withheld. Any attempted assignment,
delegation, or transfer without the necessary consent will be void. Notwithstanding the
foregoing, Motorola may assign this Agreement to any of its affiliates or its right to
receive payment without the prior consent of Customer. In addition, in the event
Motorola separates one or more of its businesses (each a "Separated Business "), whether
by way of a sale, establishment of a joint venture, spin -off or otherwise (each a
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0 Motorola Solutions Confidential Restricted Terms and Conditions 8 -28
"Separation Event'), Motorola may, without the prior written consent of the other Party
and at no additional cost to Motorola, assign this Agreement such that it will continue to
benefit the Separated Business and its affiliates (and Motorola and its affiliates, to the
extent applicable) following the Separation Event. Motorola shall provide Customer
reasonable written notice of a Separation Event.
14.3 Waiver. No term or provision of this Agreement shall be deemed waived and no breach
excused, unless such waiver of consent shall be in writing and signed by the Party
claimed to have waived or consented. Any consent by any Party to, or waiver of, or
excuse for any other different or subsequent breach.
14.4 Validity. The invalidity in whole or in part of any provision of this Agreement as
mutually agreed to by the Parties, or as adjudicated by a court of competent jurisdiction,
does not void or affect the validity of any other provision of this Agreement.
14.5 Independent Contractors. Nothing contained in this Agreement shall be construed as
creating the relationship of employer /employee or principal /agent.
14.6 Governing Law. The formation, interpretation, and performance of this Agreement shall
be governed by the laws of the State of California, provided that no provision of this
Agreement shall be interpreted for or against a Party because that Party or its legal
representative drafted such provision, and this Agreement shall be construed as if jointly
prepared by the Parties. No lawsuit pertaining to any matter arising under or growing
out of this Agreement shall be instituted in any state other than California.
Any legal proceeding with respect to this Agreement shall be filed in the appropriate
Court of the State of California in Orange County, California consistent with Section
10.4, above.
14.7 Notices. Notices required under this Agreement to be given by one party to the other
must be in writing and either delivered in person or sent to the address shown below by
certified mail, return receipt requested and postage prepaid (or by a recognized courier
service with an asset tracking system, such as Federal Express, UPS, or DHL), or by
facsimile with correct answerback received, and shall be effective upon receipt:
Motorola. Inc. Court
Attn: Attn:
fax: fax:
14.8 FCC Licenses. Customer will obtain and comply with all Federal Communications
Commission ("FCC") licenses and authorizations required for the installation, operation
and use for any system before the scheduled installation of Equipment. Although
Motorola might assist Customer in the preparation of its FCC license applications,
neither Motorola nor any of its employees is an agent or representative of Customer in
FCC or other matters,
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aMotorola Solutions Confidential Restricted Tenns and Conditions 0-29
14.9 Indemnity. Motorola agrees to indemnify, defend, protect, investigate any claims, and to
hold harmless the County and third parties named in Exhibit C, their officers, elected
officials, employees and agents from and against any and all claims, demands or liability
established resulting from damages or injuries to persons or property which arise from or
are related to negligent errors, acts or omissions of Motorola and its agents under this
Agreement; Motorola shall not however indemnify, defend, protect and hold harmless
the County or third parties named in Exhibit C from claims, demands, or liability arising
from the negligence as it relates to the errors, acts or omissions of the County or the third
parties named in Exhibit C. Motorola's obligations under this provision shall not affect
the right of the Customer to appear and to participate in legal actions bringing such suits.
The Customer may take other action necessary to protect its interests. If Motorola's
negligence combines with the negligence of the County or other third parties named in
Exhibit C to cause injury, the Parties agree that liability will be apportioned as
determined by a court of competent jurisdiction. Neither party shall request a jury
apportionment.
14.10 Authority to Execute Agreement. Each Party represents to the other that (i) it has
obtained all necessary approvals, consents and authorizations to enter into this
Agreement and to perform its duties under the Agreement; (ii) the person executing this
Agreement on its behalf has the authority to do so; (iii) upon execution and delivery of
this Agreement by the Parties, it is a valid and binding contract, enforceable in
accordance with its terms; and (iv) the execution, delivery, and performance of this
Agreement does not violate any bylaw, charter, regulation, law or any other governing
authority of the Party.
14.13 Equipment End of Life Cycle. Motorola, reserves the right to stop selling or shipping
Equipment at any time. However, Motorola will provide Customer with a written notice
of cancellation of Motorola manufactured Equipment one (1) year prior to the
cancellation date. Motorola has no control over third -party vendors' end of life cycle
plans for the non - Motorola manufactured. If a third -party vendor cancels its non-
Motorola manufactured Equipment or files for bankruptcy, Motorola will use
commercially reasonable efforts to obtain equivalent Equipment from another source.
The parties hereby enter into this Agreement as of the Effective Date,
Motorola, Inc.
By:
Name:
Title:
Date:
City of Santa Ana
MCC7500 P25 elspatch Migration and Subscribers
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By
Name:
Title:
Date:
MARIA CLERK
OF THEE OUjNT(C11L//yTr�,r
02 April 2015
Use or disclosure of this proposal Is subject
to the restrictions on the cover page.
0 Motorola Solutions Confidential Restricted Terms and Conditions 830
City of Santa Ana (Schedule B) Sample
Compound Period:
Nominal Annual Rate:
Nominal Annual Rate:
CASH FLOW DATA
4/2/2015 3:46 PM Page 1
Annual
0.000% (first 14 months)- Interest free 14 months
1120% (remaining term)
I End Date
1 Loan
5/15/2015
$
4,257,403.00
1
2 Payment
7/15/2016
$
486,765.81
9 Annual
3 Payment
5/15/2025
$
486,765.81
1
AMORTIZATION SCHEDULE - Normal Amortization, 360 Day Year
Purchase Option
Date Payment Interest Principal Balance
Loan 5/15/2015 $ 4,257,403.00
1 7/15/2016 $ 486,765.81 $ $ 486,765,81 $ 3,770,637.19
2 7/15/2017 $ 486,765.81 $ 117,643.88 $ 369,121.93 $ 3,401,515.26
3 7/15/2018 $ 486,765.81 $ 106,127.28 $ 380,638.53 $ 3,020,876.73
4 7/15/2019 $ 486,765.81 $ 94,251.35 $ 392,514.46 $ 2,628,362.27
5 7/15/2020 $ 486,765.81 $ 82,004.90 $ 404,760.91 $ 2,223,601.36
6 7/15/2021 $ 486,765.81 $ 69,376.36 $ 417,389.45 $ 1,806,211,91
7 7/15/2022 $ 486,765.81 $ 56,353.81 $ 430,412.00 $ 1,375,799.91
8 7/15/2023 $ 486,765.81 $ 42,924.96 $ 443,840.85 $ 931,959.06
9 7/15/2024 $ 486,765.81 $ 29,077.12 $ 457,688.69 $ 474,270.37
10 511512025 $ 486,765.81 $ 12,495.44 $ 474,270.37 $
Grand Totals $ 4,867,658.10 $ 610,255.10 $ 4,257,403.00
10th payment moved in 2 months to keep total term at ten years.
7/15/2024
All
Motorola Solutions, Inc
Date:
April 2, 2016
Financing proposal for:
City of Santa Ana, CA
Communications System Financing Proposal
Motorola Solutlons Credit Company
LLC Is pleased to submit the following proposal for the financing of your
Mot arcla 0ommunloailonsP-2t1 solution
In accordance with the teens sad conditions outlined below:
Transaction Typo:
Municipal Lease - Purchase Agreement
Lessor
Motorola Solutions, Inc. (or its Assignee)
Lessee:
City of Santa Ana, CA
Amount
$4,257,403.00
Down Payment
$0.00
Balance to Finance:
$4,257,403.
Equipment:
As per the Motorola equipment proposal
Title:
Title to the equipment vrlll vest with the Lessee.
Insurance:
Lessee will be responsible to Insure the equipment as outlined in the
lease contract
Taxes:
Personal property, sales, leasing, use, stamp, or other taxes are for the
account of the Leaeee.
Fourteen Months interest free
Option One Corso Two
Leese Term:
Seven Years Ten Years
Payment Frequency
Annual Annual
Payment Structure:
Arrears Arears
Leese Rate First 14 months:
o
Lease Rate remaining term:
3.02% 3,12%
Lease Factor:
0,155919 0,114334
Lease Payment:
$893,808.38 $485,705.81
Payment Commencement:
Firsl payment due (See Schedule B Amortization
14 months after tables)
pullract
execution.
Expiration:
The slated interest rates are valid for all leases commenced by
5/10/2015
Qualifications:
Receipt of a property executed documenlatlon package.
Lessee qualifies as a pollllcal subdivision or agency of the State as
defined In the Internal Revenue Code of 19B8. The Interest portion
of the Lease Payments shell be excludable from the Lessor's
gross Income pu rauanl to Section 103 of the Internal Revenue Coda.
Racal ill of a copy of the last years audited financial statements
and current year's budget from the Lessee.
This proposal should not be construed as a commitment to finance.
It Is subject to final Motorola credit committee approval. Thla quote
Is based on the general level of Interest rates, prlmarlly U.S, Treasury
BIAS of like term maturity. Any movement In those rates In excess
of 10 basis points will result in the revision of this quote,
Documentation
Municipal Equipment Leese Purchase Agreement
Opinion of Counsel
Schedule A/ Equipment List
Schedule B / Amortization Schedule
8038G
UCC -1
ContFlCate of Incumbency
Statement of Essential Use /Sourca of Funds
Evidence of Insurance or Statement of Self Insurance
Resolution from governing hotly authorizing the execution of the Leese
Please feel free to contact me If (here are any questions or If an alternate
structuring Is required.
Regards,
Bill Stanclk
Motorola Cualamor Financing 847 -538.
4531