HomeMy WebLinkAbout25F - AGMT - VEHICLE LOCATION SYS�I
REQUEST • •
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
DECEMBER 1, 2015
TITLE:
AGREEMENT WITH GEOSPATIAL
TECHNOLOGIES, INC. TO PROVIDE
ANNUAL SOFTWARE MAINTENANCE
AND SUPPORT FOR AUTOMATIC
VEHICLE LOCATION SYSTEM
(ST C PLAN ly�D. 1, 5A)
7
CIT MANA t R
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
APPROVED
❑ As Recommended
❑ As Amended
❑ Ordinance on 1st Reading
❑ Ordinance on 2ntl Reading
❑ Implementing Resolution
❑ Set Public Hearing For_
CONTINUED TO
FILE NUMBER
Authorize the City Manager and Clerk of the Council to execute an agreement with GeoSpatial
Technologies, Inc. for software maintenance and customer support, for the period of December
16, 2015 through December 15, 2016, with two -one year options in an amount not to exceed
$20,898 plus a $5,000 contingency for a total amount not to exceed $25,898, subject to non -
substantive changes approved by the City Manager and City Attorney.
DISCUSSION
On December 16, 2008, Council approved agreement A- 2008 -332 with GeoSpatial Technologies,
Inc. to utilize their Automatic Vehicle Location (AVL) system and have them provide software
maintenance and support. This system enables the Santa Ana Police Department to track its
patrol cars and other marked vehicles. This AVL system software is proprietary and owned by
GeoSpatial Technologies, Inc. and can only be serviced by this company. The recommended
action will allow for continuous service to the Santa Ana Police Department.
STRATEGIC PLAN ALIGNMENT
Approval of this item allows the City to meet Goal #1 Community Safety, Objective #5, (Provide
high quality Police and Fire /Emergency Medical Services response within the City of Santa Ana),
Strategy A, (Monitor and report key performance goals such as standards of cover, response
time and location of apparatus (e.g. police units, fire trucks, etc.) to ensure agreed upon service
levels are met).
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Agreement with GeoSpatial Technologies, Inc.
December 1, 2015
Page 2
FISCAL IMPACT
Funds for this agreement are available in Police Department's Information Services contract
services account (no. 01114425 62300) for FY 2015 -16.
b � % CiJItF kL)"
arlos Rojas
Chief of Police
Santa Ana Police Department
Exhibit 1: Agreement
APPROVED AS TO FUNDS AND ACCOUNT:
e
Francisco Gutierrez
Executive Director
Finance & Mgmt. Services Agency,./
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SOFTWARE MAINTENANCE: AND SITE LICENSE AGBEEMF:NT
THIS AGREEMENT, made and entered into this 16th day of December, 2015 by and between
GeoSpatial Technologies, Inc., a California Corporation, (hereinafter "GST"), and the City of Santa Ana,
a charter city and municipal corporation organized and existing under the Constitution and laws of the
State of California (hereinafter "City").
RECITAL S
A. Tile City desires to retain GST to maintain and license automated vehicle locator ( "AVL")
tracking software and mobile mapping services. GST represents that it is able and willing to
provide these services.
B. GST represents that it is the owner of GST automated vehicle locator tracking and mobile
mapping software and as such, it is the only company able to maintain the software and provide
site licensing for the City's use of the software.
C. In undertaking the performance of this Agreement, GST represents that it is knowledgeable in its
Field and that any services performed by GST under this Agreement will be performed in
compliance with such standards as may reasonably be expected from a professional consulting
firm in the Held.
D. City has used AVL tracking and mobile mapping software since approximately 2008 and during
that time it has been maintained and licensed by GST.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms
and conditions hereinafter set forth, the parties agree as follows:
1. SCOPE OF SERVICES
GST shall perform those services as set forth in terms and conditions set forth in the attached
Exhibit "A" to this Agreement and incorporated herein by reference.
2. COMPENSATION
City agrees to pay, and Contractor agrees to accept as total payment for its services, the rates and
charges identified in the quote attached hereto as Exhibit "B" and incorporated herein by reference. The
total sum to be expended Linder this Agreement shall not exceed $20,898.00 plus a $5,000 contingency to
be used at the City's sole discretion for a total not to exceed amount of $25,898.00.
3. TERM
This Agreement shall commence on December 16, 2015 and terminate on December 15, 2016,
with two one year options for renewal exercisable by mutual agreement of the parties unless terminated
earlier in accordance with Section 12, below.
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4. INDEPENDENT CONTRACTOR
GST shall, during the entire term of this Agreement, be construed to be an independent contractor
and not an employee of the City. This Agreement is not intended nor shall it be construed to create an
employer - employee relationship, a joint venture relationship, or to allow the City to exercise discretion or
control over the professional manner in which GST performs the services which are the subject matter of
this Agreement; however, the services to be provided by GST shall be provided in a manner consistent
with all applicable standards and regulations governing such services. GST shall pay all salaries and
wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and
shall be responsible for all applicable withholding taxes.
5. INSURANCE
Prior to undertaking performance of work under this Agreement, GST shall maintain and shall
require its subcontractors, if any, to obtain and maintain insurance as described below;
a. Commercial General Liability Insurance. GST shall maintain commercial general liability
insurance which shall include, but not be limited to protection against claims arising from bodily and
personal injury, including death resulting therefrom and damage to property, resulting from any act or
occurrence arising out of DST's operations in the performance of this Agreement, including, without
limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single
limit coverage applying to bodily and personal injury, including death resulting therefrom, and property
damage, in the total amount of $1,000,000 per occurrence, $2,000,000 in the aggregate. Such insurance
shall (a) name the City, its officers, employees, agents, volunteers and representatives as additionat
insured(s); (b) be primary and not contributory with respect to insurance or self-insurance programs
maintained by the City; and (c) contain standard separation of insureds provisions.
b. Business automobile liability insurance, or equivalent form, with a combined single limit of not
less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non-
owned automobiles.
c. Worker's Compensation Insurance, li accordance with the provisions of Section 3700 of the
Labor Code, GST, if GST has any employees, is required to be insured against tiability for worker's
compensation or to undertake self - insurance. Prior to commencing the performance of the work under
this Agreement, GST agrees to obtain and maintain any employer's liability insurance with limits not less
than $1,000,000 per accident.
d. If GST is or employs a licensed professional such as an architect or engineer: Professional
Liability (errors and omissions) insurance, with a combined single limit of not less than $1,000,000 per
claim.
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e. The following requirements apply to the insurance to be provided by GST pursuant to this
section:
(i) GST shall maintain all insurance required above in full force and effect for the
entire period covered by this Agreement,
(ii) Certificates of insurance shall be furnished to the City upon execution of this
Agreement and shall be approved in form by the City Attorney.
(iii) Certificates and policies shall state that the policies shall not be canceled or
reduced in coverage or changed in any other material aspect without thirty (30)
days prior written notice to the City,
f. If GST fails or refuses to produce or maintain the insurance required by this section or fails or
refuses to furnish the City with required proof that insurance has been procured and is in force and paid
for, the City shall have the right, at the City's election, to forthwith terminate this Agreement. Such
termination shall not effect CST's right to be paid for its time and materials expended prior to notification
of termination. GST waives the right to receive compensation and agrees to 'indemnify the City for any
work performed prior to approval of insurance by the City.
6. INDEMNIFICATION
GST agrees to and shall indemnify and hold harmless the City, its officers, agents, employees,
GSTs, special counsel, and representatives from liability: (1) for personal injury, damages, just
compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including
death, and claims for property damage, which may arise from the direct or indirect operations of the GST
or its contractors, subcontractors, agents, employees, or other persons acting on their behalf which relates
to the services described in section 1 of this Agreement; and (2) from any claim that personal injury,
damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or
effects arising from this Agreement. This indemnity and hold harmless agreement applies to all claims for
damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been
suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising
from this Agreement, The GST further agrees to indemnity, hold harmless, and pay all costs for the
defense of the City, including fees and costs for special counsel to be selected by the City, regarding any
action by a third party challenging the validity of this Agreement, or asserting that personal injury,
damages, just compensation, restitution, judicial or equitable relief due to personal or property rights
arises by reason of the terms of, or effects arising frotn this Agreement. City may make all reasonable
decisions with respect to its representation in any legal proceeding.
CONFIDENTIALITY
If GST receives from the City information which due to the nature of such information is
reasonably understood to be confidential and /or proprietary, GS "r agrees that it shall not use or disclose
such information except in the performance of this Agreement, and further agrees to exercise the same
degree of care it uses to protect its own information of like importance, but in no event less than
reasonable care. "Confidential Information" shall include all nonpublic information. Confidential
information includes not only written information, but also information transferred orally, visually,
electronically, or by other means. Confidential information disclosed to either party by any subsidiary
and /or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and
nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources;
(b) is, through no fault of the GST disclosed in a publicly available source; (c) is in rightful possession of
the GST without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e)
is independently developed by the GST without reference to information disclosed by the City.
3
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8. CONFLICT OF INTEREST CLAUSE,
GST covenants that it presently has no interests and shall not have interests, direct or indirect,
which would conflict in any manner with performance of services specified under this Agreement.
9. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall
be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or
certified mail, postage prepaid, or sent by telefacsimile or other telegraphic communication in the manner
provided in this Section, to the following persons:
To City: Clerk of the City Council
City of Santa Ana
20 Civic Center Plaza (M -30)
P.O. Box 1988
Santa Ana, CA 92702.1988
Fax 714- 647 -6956
With courtesy copies to:
And
To GST:
Chief of Police
Santa Ana Police Department
20 Civic Center Plaza (M -96)
P.O. Box 1988
Santa Ana, California 92702
Fax 714- 245 -8007
City Attorney
City of Santa Ana
20 Civic Center Plaza (M -29)
P.O. Box 1988
Santa Ana, California 92702
Fax 714- 647 -6515
Mr. Hong Chou
GeoSpatial Technologies Inc.
10055 Slater Avenue, Suite 214
Fountain Valley, California 92708
Fax (714) 861 -7032
A party may change its address by giving notice in writing to the other party, Thereafter, any
communication shall be addressed and transmitted to the new address. If sent by mail, communication
shall be effective or deemed to have been given three (3) days after it has been deposited in the United
States mail, duly registered or certified, with postage prepaid, and addressed asset forth above. If sent by
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telefaesimile, communication shall be effective or deemed to have been given twenty -four (24) hours
after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed
as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City
holidays shall be excluded.
10. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and GST, and
supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict
between the terms of this Agreement and any attactnnents hereto, the terms of this Agreement shall
prevail. This Agreement may not be modified except by written instrument signed by the City and by an
authorized representative of GST. The parties agree that any terms or conditions of any purchase order or
other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not
bind or obligate GST nor the City. Each party to this Agreement acknowledges that no representations,
inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting
on behalf of any party, which are not embodied herein.
IL ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of GST, GST may not
assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City
and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall
be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to
have any of the services which are the subject to this Agreement performed by City personnel or by other
GSTs retained by City.
12. TERMINATION
This Agreement may be terminated by the City upon thirty (30) clays written notice of
termination. In such event, GST shall be entitled to receive and the City shall pay GST compensation for all
services performed by GST prior to receipt of such notice of termination, subject to the condition that
payment need not be made for work which fails to meet the standard of performance specified in the Recitals
of this Agreement.
13. (DISCRIMINATION
GST shall not discriminate because of race, color, creed, religion, sex, marital status, sexual
orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the
recruitment, selection, training, utilization, promotion, termination or other employment related activities.
GST affirms that it is an equal opportunity employer and shall comply with all applicable federal, state
and local laws and regulations.
14. VENUE
The parties further agree that Orange County, California, shall be the venue for any action or
proceeding that may be brought or arise out of, in connection with or by reason of this Agreement.
15. PROFESSIONAL LICENSES
CST shall, throughout the term of this Agreement, maintain all necessary licenses, permits,
approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by
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the laws and regulations of the United States, the State of California, the City of Santa Ana and all other
governmental agencies. GST shall notify the City immediately and in writing of its inability to obtain or
maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for
termination of this Agreement.
15. NIISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority
and right to bind their respective parties to each of the terns of this Agreement, and shall indemnify City
firlly, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such
authority or power is not, In fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the
body of this Agreement.
IN WITNESS WIII REOF, the parties hereto have exeaxted this Agreement the date and year first above
written.
ATTEST:
MARIA D. HUIZAR
Clerk of the Council
APPROVED AS TO FORM:
SONIA R. CARVALHO
City Attorney
By:
LAURA A. ROSSINI
Senior Assistant City Attorney
RECOMMENDED FOR APPROVAL:.:
Carlos Rojas
Chief of Police
CITY OF SANTA ANA
DAVID CAVAZOS
City Manager
GEOSPATIAI, TECHNOLOGIES, INC.
Hong Chou
President
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EXIIIBIT A —Terms and Conditions
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('GST
GeoSpafia/ Technologies, Inc.
Software Annual Mahrtenance Agreement
GeoSpatial Technologies, Inc. (hereinafter referred to as GST) shall provide maintenance and support
services under Ahis Software Annual Maintenance Agreement (hereinafter referred to as Agreement) for
City of Santa Ana Police Department (hereinafter referred to as Customer) during the period from
December 16, 2015 to December 15, 2016, with options to extend for addition 4 years, upon payment of
the annual maintenance fee for the products listed in the section of Products Covered.
I. PRODUCTSCOVERED
GST maintenance and support services are provided only for the software products listed in either
Purchase Contract, Purchase Order, GST Quote, or GST Invoice with the entire amount of Software
Annual Maintenance Fee paid in Rill on or before the commencement of each 12 -month period.
IL MAINTENANCE AND SUPPORT
GST shall provide maintenance and support services to the End User. Maintenance and support services
shall Include, but not limited to:
(a) Telephone and E -mail Support: GST will provide telephone and e -mail assistance, You must provide
GST with remote access through the Internet to the computers installed with GST" software. By
calling the GST technical support number, you will reach a trained support analyst of whom you may
ask questions or seek advice relating to the use of GST software. The analyst will assist you in
utilising your GST software, and in identifying and providing a work around, if possible, for any
software problems found with GST software. GST support services do not include hardware,
network, operating systems, or third party software.
Support will be provided weekdays from 9:00 a.m. to 6:00 p.m. Pacific Standard Time, excluding
weekends and holidays.
(b) Response Times: In the event that the End User experiences a critical system failure, which shall be
deemed to have occurred if the system is clown or inoperable, meaning that the End User cannot use
the System and /or the System is off -line, for longer than '/z hour, GST shall respond and look into
correcting the problem immediately upon receipt of a call for service and following the receipt of
notification and relevant documentation of the problem. For all other non - critical failures, GST shall
respond and attempt to correct the problem within four (4) hours upon receipt Ora call for service and
following the receipt of notification and relevant documentation of the problem. If problems cannot
be resolved within four (4) hoes, the problem will be automatically escalated to Application
Technical Lead or the VP of Product Management for resolution. After consultation between the VP
of Product Management and support staff, GST will provide a plan of action for resolution to the End
Us or.
(c) Bug -fixes and Upgrades: GST will provide bug -fixes and upgrades to the GST software when they
are available at no additional charge during the term of the maintenance program.
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(d) Corrective Maintenance: GST will provide corrections to the supported software using Internet
connections, provided you have a high -speed Internet connection on your system allowing GST
remote access, during standard support hours.
(e) GST Training: The End User under software annual maintenance program receives 50% discounts for
all training programs held at GST's facility.
(t) Software Customimtiout and Enhancement: The Eric] User under the software annual maintenance
program receives a 20% discount for any software customization services. End User requested
enhancements or modifications of GST software are not included in the support plan price. GST
agrees to review requests from the End User and to provide a quote for the requested enhancement
based on time and cost anticipated.
(g) Excluded Service: The maintenance and support described herein does not include the correction of
software failures due to causes beyond the control of OST and occurring without the fault or
negligence of GST such as, but not limited to acts of God, catastrophe, fault, or negligence of the End
User, operator error, manipulation of die object or source code (unless approved by GST in writing
prior to such manipulation), improper use or misuse of the system or any part thereof. Any such
excluded service, whether on -site or off -site, will be provided at the request of the End User at GST
per call rates and terms then in effect.
(h) Support of Old Software: Users are required to install all updated software and any burg fixes in a
timely manner, including operating system software. If you fail to keep your system current, GST
may no longer support your system. GST will support old releases of a product for two years after
new releases become available. For subsequent years after new releases 'becomes available, if
requested by End User, GST may continue to support such old releases for an annual increase in
support fee of 40 %.
(i) Lapsed Support: If the End User intends to renew maintenance after the previous maintenance
program has expired for over two (2) months, a supplemental fee of 50% of the annual maintenance
shall be due GST for the first year of maintenance following your need for maintenance again, in
addition to the maintenance fee already due herein.
(k) Ou -site support: On -site support is not covered by the standard software maintenance support. Per
End User's request, GST will provide on -site support if GST determines that such support is required
to resolve the reported problem. In this case, GST will dispatch one or more members of its support
staff to your site who will attempt to recreate and resolve the problem(s) reported. During this time it
is expected that members of your staff wilt be available to answer questions and provide information
regarding your system, if required. On -site support will be charged at GST per call rates and
terms then in effect, plus travel and per diem for GST staff sent on -site.
111. SYSTEM MODIFICATION
(a) GST - generated modifications: Chun ges or replacemento f the computer equipment, operating system
and its related software, or other third party software may require GST software support and /or
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('GST
software modification to allow GST products to work with the new equipment, operating sysl'em,
and/or third party software. These support and /or modification services will be provided by GST at
the End User's request at out, then quoted prices.
(b) End User - generated modifications: GST will not be responsible for any damage to your GST
software or data caused by upgrades to the operating system or replacement of hardware without
GST's prior written concurrence that said upgrade would function properly. Services required as a
result of modifications to DST's systems made by the End User are not considered normal
maintenance and are not provided cis part of GST's Software Maintenance Pram.
(c) External System Modifications: fn the event any external system is modified beyond that anticipated
by the terms of the underlying End User License Agreement, the End User shall notify GST of such
changes immediately upon receipt of notification from the respective entity /entities and request that
GST prepare a proposal to include a time and cost estimate, for the world to be performed which
constitutes a change from the originally agreed upon configuration and work description as presented
in the underlying End User License Agreement. GST shall, within thirty (30) days after receiving
said notice, furnish a written proposal to the End User provided die required modifications are
commercially, technically and practically 'feasible. Upon receipt of GST's proposal, the End User
shall determine whether it desires the work to be performed, and if so shall issue a Notice to Proceed
within ten (10) days, at which time GST will perform the necessary modifications for the additional
mutually agreed upon compensation.
IV. END USER RESPONSIBILITIES
(a) Software Problems and Reporting: The End User agrees to limit use of GST maintenance service to
occasions when GST system software fails to operate in accordance with the product specifications
as defined in the original purchase contract. To facilitate the problem solving process, dne End User
agrees to assist GST in their efforts to duplicate the software problem by providing a written problem
report. Additionally, GST may ask That you furnish a listing of software problems rather than calling
on each individual item over a short period of time so that our support team can better assist you.
(b) Payn2ent: The End User is responsible for ensuring that all amounts payable under the software
annual maintenance program are received by GST on or before the commencement of the
maintenance program. The End User's failure to remit payment to GST for such maintenance
services provided or to be provided shall entitle GST to deny further maintenance services to the End
User.
(c) Updates: The End User and all users of GST software are responsible for installing all updates to
software, hardware, and fixes in a timely manner, Failure to keep your system updated can, at DST's
sole discretion, result in the immediate discontinuation of maintenance support.
(d) System Administration: The End User is responsible for identifying a System Administrator, as well
as a back -up System Administrator, who will function as GST's primary and secondary contact for
any maintenance services to be provided under the software maintenance program. Such System
Administrator, or, in the absence of the Systems Administrator, the back up, shall be GST's sole
contact for technical assistance. The System Administrator and backup System Administrator must
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('GST
be trained in the administration of computer hardware, operating system, networking, and database.
GST support staff will assist you in identifying system problems as a function of maintenance
support. However, if a problem is identified as a system administration responsibility, further
assistance from GST support staff is billed at our then current hourly rates and terms.
V. WARRANTIES
(a) Limited Warranty for Services Any services being provided to the End User in accordance with
the software maintenance program are offered on a best - efforts basis only, GST may not be ruble to
resolve every service request made. Although GST will attempt to provide some guidance and
direction, GST is not responsible for resolving issues related to networks, operating systems, back -
end databases or hardware, It is the End User's responsibility to keep adequate data backups. GST
will not be responsible' for any lost data.
ALI, OTHER WARRANTIES EXPRESS, IMPLIED OR S'T'ATUTORY, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE
HEREBY EXCLUDED,
VI. LIMITATION OF LIABILITY
The End User's sole and exclusive remedies for any damage or loss in any way connected with any
software or services furnished by GST, after acceptance of the GST software system, whether by GST's
breach of warranty, negligence, or any other breach of any other duty, shall be, at GST option,
replacement of the software or re- performance of service or return or credit of an appropriate portion of
any payments made, or to be made, to CYST with respect to such software or services. Under no
circumstances shall GST" be liable to you or any other person for any special, incidental, indirect or
consequential damages of any character, including, without limitation, damages for loss of good will,
work stoppage, computer failure or malfunction, or any and all other commercial damages or losses, even
if GST has been advised of the possibility of such potential loss or damage.
VILCHOICE OF LAW
Interpretation of this Agreement shall be governed by the laws of the State of California,
VIII. STATUTE OF LIMITATIONS
No action or claim relating to or arising out of the software annual maintenance program may be
instituted more than one (l) year after the event giving rise to such action or claim.
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EXHIBIT B -Quote
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('GST
GeoS)o<iti<il'FecPrrrologios, 111(.
Quote for
Santa Ana Police Deoartment
10055 Slater Ave., Suite 214
Fountain Valley, CA 92708
Phone: (714) 861.7033
Fax: (714) 861.7032
11/4/2015
GST Public Safety System
GST Part Number
f Descr p on
QTY
Unit Price
Amount
AMP covering 1211612015 -1211512 016
Original Agreement A- 2008.332 dated 1 211 612 0 0 8
Service
SV -SW -AMF
Software Annual Maintenance Fee for City of Santa Ana Poilce
Department on the following Software Licenses
1
$ 20,898.00
$ 20,898.00
1. GST Tracker Server AVL Software License
2, GST Viewer AVL Software Site License
3. GST Ma or MDC AVL Software Site License
4. GST btairOp Bride AVL Software License
5. GST Wireless host Server AVL Software License (up to 200
vehicles
Annual Maintenance Fee Total
$ 20,898.00
Grand Total (AMP and ServIGo)
$ 20,898.00
Notes:
1 AMF paid client is entitled to technical support through email and telephone (M -F, 9:OOAM- 6:OOPM, PST),
bug fixes and free software upgrades through the year, and discounts for GSTs training programs and customization,
2 Price stated above Is good for ninety (90) days from the date of this quotation.
3 Payment Terms: AMP payment Is due prior to the commencement date of each 12 -month period.
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