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HomeMy WebLinkAbout25D - AGMT - MOU WIOA PARTNERSREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: JUNE 7, 2016 TITLE: MEMORANDUM OF UNDERSTANDING WITH MANDATED PARTNERS AND COUNTY OF ORANGE — WORKFORCE INNOVATION AND OPPORTUNITY ACT (STRATEGIC PLAN NO 2,4) CITY MANA RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ❑ As Recommended ❑ As Amended ❑ Ordinance on 181 Reading ❑ Ordinance on 2nd Reading ❑ Implementing Resolution ❑ Set Public Hearing For CONTINUED TO FILE NUMBER 1. Authorize the Mayor, City Manager and Clerk of the Council to execute a Memorandum of Undersanding with the Santa Ana Workforce Development Board and America's Job Center of California Partner to establish a cooperative working relationship between the parties and to define respective roles and responsibilities, subject to non - substantive changes approved by the City Manager and City Attorney. 2. Authorize the Mayor and City Attorney to execute the Memorandum of Understanding with the County of Orange in partnership with the Orange County Development Board, the Orange County Social Services Agency and the Orange County Sheriff's Department Second Chance Act grant program, subject to non - substantive changes approved by the City Manager and City Attorney WORKFORCE DEVELOPMENT BOARD RECOMMENDATION At its Special Meeting of May 25, 2016 by a vote of 9:0 (Absent: Davila, Didion, Elliott, McMurtray, Piwnica, Ruiz, Wadhera; Abstain: Alegre, Claudio, Martinez, Nishimoto, Ray), the Workforce Development Board recommended that the City Council: 1. Approve the Workforce Innovation and Opportunity Act mandated partner Memorandum of Understanding and authorize the Board Chair to sign; 2. Approve the Memorandum of Understanding between the County of Orange in partnership with the Orange County Development Board, the Orange County Social Services Agency and the Orange County Sheriffs Department Second Chance program and authorize the 25D -1 Memorandum of Understanding with Mandated Partners and County of Orange June 7, 2016 Board Chair to sign; 3. Approve both Memorandum of Understandings as required under the Workforce Innovation and Opportunity Act and authorize the Mayor and City Manager to sign. DISCUSSION The federal Workforce Innovation and Opportunity Act (WIOA) was signed into law on July 22, 2014 replacing the Workforce Investment Act of 1998 (WIA). Initial implementation of the new legislation began July 1, 2015 with full implementation required July 1, 2017. As part of the transition from WIA to WIOA, the City requested and the Governor approved initial designation as a Local Workforce Development Area for the two year implementation period. This initial designation recognizes the time needed to transition the Workforce Investment Board (WIB) to a Workforce Development Board (WDB) and build the foundation to implement WIOA. WIOA mandates that certain federal, state and local agencies formally partner with the local WIB's/WDB's to align investments in workforce, education and economic development with regional in- demand industries. Local workforce boards, with the agreement of the local elected body, are responsible for developing a (MOU) with each of the American's Job Center of California partners. The law envisions that the local board will act as both the convener of the MOU negotiations as well as the shaper of how One Stop services are delivered within the local area. The State Employment Development Department, Workforce Services Agency has issued guidance on the development of the MOUss through directive WSD15 -12. The State is asking that the MOUs be developed in two phases. Phase I requires local boards to work with the required partners in their local area to develop an agreement regarding the operation of the local One Stop system as it relates to shared services and customers, and to have the MOUs in place by June 30, 2016. Phase II requires local boards to build upon the initial MOU and determine how to best support the established service delivery model through the sharing of resources and expenses associated in the operations of a One -Stop Center. This phase is expected to be completed by December 31, 2017. The mandated programs and services that require MOUS are as follows: Program Organization WIOA Title I — Adult, Dislocated Worker and Youth City of Santa Ana WORK Center WIOA Title II — Adult Education and Literacy Rancho Santiago Community College WIOA Wagner - Peyser, Veterans, Trade Adjustment Assistance Act California Employment Development Department 25D -2 Memorandum of Understanding with Mandated Partners and County of Orange June 7, 2016 WIOA Title IV Vocational Rehabilitation California Department of Rehabilitation Carl Perkins Career Technical Education Santa Ana Unified School District Title V Older Americans Act SER — Jobs for Progress Job Corps Long Beach Job Corps Native American Programs — Section 166 Southern California Indian Center Community Services Block Grant Community Action Partnership of OC Housing and Urban Development City of Santa Ana Housing Authority Unemployment Compensation (UI) California Employment Development Department Second Chance Orange County Sheriff's Department Temporary Assistance for Needy Families /CalWORKS Orange County Social Services Agency City staff developed the MOU boilerplate language and are in the process finalizing the exhibits with the mandated organizations (Exhibit 1). Due to time constraints, the Orange County Social Services Agency and the Orange County Sheriff's Department have requested a joint MOU to expedite the County's administrative process (Exhibit 2). The State has encouraged use of regional joint MOUs when appropriate. Both MOUs meet the Phase I requirement. Staff recommends City Council's approval of both MOUs. STRATEGIC PLAN ALIGNMENT Approval assists the City in meeting Goal #2 Youth, Education, Recreation, Objective #4 (Partner with groups and organization to promote education, senior services, job training and development for all Santa Ana residents). FISCAL IMPACT There is no fiscal impact associated with this action. Robert C. Cortez Special Assistant to the City Manager City Manager's Office RC /DS /If /sb Exhibits: 1. Santa Ana Workforce Development Board Memorandum of Understanding 2. Memorandum of Understanging between the County of Orange in Partnership with OC Development Board and Orange County Social Services Agency and the Orange County Sheriff's Department Second Chance Act 25D -3 25D -4 lim Santa Ana Workforce Development Board AJCC Partner: Memorandum of Understanding (MOU) Pursuant to the Wor %force Innovation Opportunity Act of'2014 (WIOA) A. PARTIES The parties to this Memorandum of Understanding (MOU) are the Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce Development Board (WDB), and (AJCC Partner), B. PURPOSE The Workforce innovation and Opportunity Act (WIOA) requires that a MOU be developed and executed between the Local Board and the American's Job Center of California (AJCC) partners to establish an agreement concerning the operations of the AJCC delivery system, The purpose of the MOU, is to establish a cooperative working relationship between the parties and to define their respective roles and responsibilities in achieving the policy objectives. It serves to establish the framework for providing services to employers, employees, job seekers and others needing workforce services. California's one -stop delivery system, the AJCC, is a locally - driven system which develops partnerships and provides programs and services to achieve three main policy objectives established by the California Workforce Development Strategic Flan, which includes the following: 1, Foster demand - driven skills attainment 2. Enable upward mobility for all Californians 3, Align, coordinate, and integrate programs and services These objectives will be accomplished by ensuring access to high - quality AJCC that provide the full range of services available in the community for all customers seeking the following: 1. Looking to find a job. 2. Building basic educational or occupational skills. 3. Earning a postsecondary certificate or degree. 4. Obtaining guidance on how to make career choices, 5. Seeking to identify and hire skilled workers, C. LOCAL /REGIONAL VISION STATEMENT, MISSION STATEMENT, AND GOALS Santa Ana's vision rests on integrating current and future resources through its WDB partners. Integration suggests more than partnering or assembling multiple funding sources. It means making certain that all elements of the workforce support system work together to create synergy for its target populations by offering inviting and seamless services, wherever a client enters the system. Santa Ana's vision also embraces the future, as all visions should. It spawns new .industries and clusters and changes old ones. It generates fresh workforce opportunities in the process. The Santa 25D -6 Ana WDB's strategic plan rests not only on strengths of its current industrial base, but also the demands of emerging business and economic trends, Finally, Santa Ana's vision is sensitive to the needs of its unique demographics and regional mix. As a major supplier of workforce for surrounding communities, Santa Ana is firmly embedded in its regional and cluster matrix. Santa Ana's implementation of the vision entails enhancing business and supports social and educational services and access to them, mostly though not exclusively through its WORK Center and WDB, An effective efficient administration is necessary to deliver the services that make each of these strategies effective. The Santa Ana WDB's overall strategies: 1. Identify regional clusters most likely to create new jobs in which. Santa Ana's workforce can participate and the foundational requirements of such jobs; 2. Expand small business development support as a creator of new jobs and method for growing the local tax base; 3. Educate Santa Ana's current and future workforce through classroom pre - training and training activities, plus on- the -job training and workforce skill enhancement activities; 4. Offer career pathway programs for both unemployed and employed adults and youth; S, Increase access to jobs for disconnected and underserved populations, especially youth; 6. Organize, integrate and support, social and other services through the WDB's network of partnerships, volunteer organizations, and established institutional resources; and 7, Assure funding from all public, private, and other sources in support: of its programs. D. ONE -STOP SYSTEM, SERVICES The AJCC, through its central location at the Santa. Ana Regional Transportation Center (hereinafter referred to as the Santa Ana W /0 /R/K Center), 1000 E. Santa Ana Blvd„ and its satellite facilities, shall provide and /or coordinate WIOA services to individuals, providing them with the necessary skills to participato in building a world -class workforce in Santa Ana, In January of 1996, the Santa Ana W /O /R/K Center opened its doors as the first universal access One -Stop in the County of Orange designed to meet the employment placement assistance and training needs of the community through workforce and economic development. The W /O /R/K Center offers the community a variety of informational, employment and training services based on individual needs. Those needs are met by the combined efforts of the W /O /R/K Center partners which include the Employment Development. Department (EDD), Orange County Social. Services Agency (SSA), Rancho Santiago Community College District (RSCCD), State Department of Rehabilitation, Boys & Girls Club of Santa Ana, City of Santa Ana Economic Development Department, and several other agencies. The W /O /R /K Center is located in the city of Santa Ana which ranks as the fourth densest city in the entire nation. Santa Ana's workforce faces unique challenges based on its population 'base, its industrial growth, and its economic position. Santa -Ana is the second oldest and second most populous incorporated city in Orange County compared to Anaheim, and its median household income ranks nearly the same, near the 'bottom of incorporated Orange County cities. However, fruitful comparison ends here. In racial and ethnic composition, Santa Ana's population is over 100% more Latino, and nearly 50% less Asian American and African American. Far more of Santa Ana's 25D -7 residents speak Spanish at home as their primary or additional language, Santa Ana also is a particularly young population, with almost a quarter more of its population under 18 than the state norm. Add to this an exceptionally high drop -out rate for local schools. These issues create a unique favor for Santa Ana the city, They impact almost every element of work and work preparedness, including their underlying education, youth culture, industry distribution, and other drivers. The AJCC, through its central location at the Santa Ana Regional Transportation Center, 1000 E. Santa Ana Blvd„ and its satellite facilities, shall provide and /or coordinate WIOA services to individuals, providing them with the necessary skills to participate in building a world -class workforce in Santa Ana. Services and referrals provided at the Santa.Ana W /O /R/K Center may include, but are not limited to, the following: Basic Career Services: 1, Eligibility Determination 2. Outreach, intake, and orientation to information and services 3. Initial assessment of skill levels including 'literacy, numeracy, and English proficiency; and aptitudes, abilities and support service needs 4. .Labor exchange services - Job Search and placement assistance and career counseling including Info on in- demand industry sectors and occupations Info on nontraditional employment, S. Recruitment and other business services on behalf of employers 6. Provision of referrals to coordination of activities with other services including those within the one stop and other workforce development programs 7. Provision of workforce and labor market employment statistics info including: a) Job vacancy listings in labor market areas b) hifo on job skills needed to obtain the vacant jobs c) Info relating to in- demand occupations including earnings, and opportunities for advancement 8. Provision of performance and program cost info on the ETPL eligible programs by program, and type of provider 9. Provision of info in understandable formats and languages about performance against performance accountability measures 10, Provision of regarding support services 11. Provision of info and assistance in filing UI claims 12. Assistance in establishing eligibility for programs of financial aid assistants for training and education programs not Waded through WIOA Indlviduaiized Career Services: I. Comprehensive and specialized assessment of skill levels and service needs including: I. Diagnostic testing and other assessment tools 2. In -depth interview and evaluation to determine barriers and goals 2. Development of IEP to identify goals, objectives, and services 3. Group Counseling 4. Individual Counseling S. Career Planning 6, Short -term pre - vocational services including development of learning skills, communication skills and other soft skills to prepare individuals for employment or training 4 25D -8 7, Internships and work experiences that are linked to careers 8. Workforce preparation activities including basic academic and obtaining other skills necessary for successful transition into postsecondary education, training or employment 9. Financial literacy services 10. Out-of-area job search assistance and relocation assistance I 1, English language acquisition and integrated education and training program Training Services: 1, Occupational skills training 2. On-the -Job training 3. Incumbent worker training 4. Programs that combine workplace training with related instruction, which may include cooperative education programs S. Training programs operated by the private sector 6. Skill upgrading and retraining 7. Entrepreneurial training programs 8. Transitional jobs 9. Job readiness training provided in combination with any of the aforementioned training Services. 1.0. Adult education and literacy activities, including activities of English language acquisition, and integrated education and training programs provided concurrently or in combination with any of the aforementioned training services, 11, Customized training The AJCC Partner Service Matrix is attached hereto as Exhibit A and incorporated herein by this reference. E. RESPONSIBILITY OF AJCC PARTNERS The AJCC partner agrees to the responsibilities required of all partners under WIOA Section 121(b), In addition, to participate in joint planning, plan development, and modification of activities to accomplish the following; 1. Continuous partnership building, 2. Continuous planning in response to state and federal requirements, 3. liesponsiveness to local and economic conditions, including employer needs. 4. Adherence to common data collection and reporting needs, Make the applicable service(s) applicable to the partner program available to customers through the one -stop delivery system, Participate in capacity building and staff development activities in order to ensure that all partners and staff are adequately cross- trained Participate in the operation of the one -stop system, consistent with the terms of the MOU and requirements of authorized laws. The Santa Ana AJCC Partner Services is attached hereto as Exhibit B and incorporated herein by this reference. 25D -9 T. CROSS REFERRALS The America's Job Center of California Partners referral process will ensure their referral process do the following: 1. Intake and referral processes arc customer-centered with the intent to provide high quality customer service. 2. Ensure that general, information regarding AJCC programs, services, activities and resources shall be made available to all customers as appropriate. 3. Will be made electronically, through traditional correspondence, verbally or through other means determined in cooperation with partners and operators. 4. Will provide a direct link or access to other AJCC partner staff that can provide meaningful information or service, through the use of co- location, cross training of AJCC staff, or real -tine technology (two way communication and interaction with AJCC ,partners that results in services needed by the customer). Referral process will include specific staff name, the activity required, desired outcome and a method for communicating back to the referring agency that the service was addressed. G. ACCESS FOR INDIVIDUALS WITH BARRIERS TO EMPLOYMENT All parties' commitment to offer priority for services to recipients of public assistance, other low - income individuals, or individuals who are basic skills deficient when providing individualized career services and training services with WIOA adult funds. WIOA provides a focus on serving "individuals with barriers to employment," defined in WIOA section 3(24) and seeks to ensure access to these populations on a priority basis. Individuals with barriers to employment" is defined as a member of for more of the following populations: 1) Displace homemakers. 2) Low - income individuals. 3) Indians, Alaska Natives, and Native Hawaiians 4) Individuals with disabilities, including youth who are individuals with disabilities. 5) Older individuals. 6) Ex- offenders, 7) Homeless individuals, or homeless children and youths. 8) 'Youth who are in or have aged out of the foster care system. 9) Individuals who are English language learners, individuals who have low levels ofliteracy, and individuals facing substantial cultural banters. 10) Eligible migrant and seasonal farmworkers. 11) Individuals within 2 years of exhausting lifetime eligibility under part A of title IV of the Social Security Act. 12) Single parents including single pregnant women. 13) Long -term unemployed individuals, 14) Such other groups as the Governor involved determines to have barriers to employment. Section 1340(3)(E) of WIOA establishes a priority requirement with respect to fiords allocated to a local areas for adult employment and training activities. Under this section, one -stop center staff responsible for these funds must give priority to recipients of public assistance, other low - income 25D -10 individuals, and individuals who are basic skills deficient in the provision of individualized career services, Priority must be provided in the following order: 1) To veterans and eligible spouses who are also included in the groups given statutory priority for WIOA adult formula funds. This means that veterans and eligible spouses who are also recipients of public assistance, other low - income individuals, or individuals who are basic skills deficient would receive first priority for services provided with WIOA adult formula funds. 2) To non- covered persons (that is, individuals who are not veterans or eligible spouses) who are included in the groups given priority for WIOA adult formula funds. 3) To veterans and eligible spouses who are not included in WIOA's priority groups. 4) To non - covered persons outside the groups given priority under WIOA. See AJCC System Map that identifies the location of the AJCC and its affiliates. The AJCC System Map is attached hereto as Exhibit C and incorporated herein by this reference. H. SHARED TECHNOLOGY AND SYSTEM SECURITY WIOA emphasizes technology as a critical too] for making all aspects of information exchange possible, including client trucking, common case management, reporting, and data collection. To support the use of these tools, each AJCC Partner agrees to the following: I, Comply with the applicable provisions of W10A, Welfare and Institutions Code, California Education Code, Rehabilitation Act, and any other appropriate statutes or requirements. 2. The principles of common reporting and shared information through electronic mechanisms, including shared technology, 3. Commit to share information to the greatest extent allowable under their governing legislation and confidentiality requirements. 4. 'Maintain all records of the AJCC customers or partners (e.g. applications, eligibility and referral records, or any other individual records related to services provided under this MOU) in the strictest confidence, and use them solely for purposes directly related to such services. 5. Develop technological enhancements that allow interfaces of common information needs, as appropriate. 6. Understand that system security provisions shall be, agreed upon by all partners. I. CONFIDENTIALITY: The WDB agrees that when any 'individual applies for or receives services from the partner agency through the Arnerica's Job Center of California Center, all information regarding such application for or receipt of services shall be confidential information subject to the WIOA provisions. The parties agree to honor the confidentiality provisions as described in the local WIOA plan, including modifications thereto, and incorporated into this MOU by reference, Exchanged information shall remain private and confidential in accordance with the most restrictive confidentiality requirements of any of the parties collecting, receiving or sharing information, The AJCC Partner agrees to comply with the provisions of WIOA as well as the applicable sections of the Welfare and Institutions Code, the California Education Code, the Rehabilitation Act, and any other appropriate statute or requirement to assure the following: 25D -11 All applications and individual records related to services provided under this MOU, including eligibility for services and enrollment and referral, shall be confidential and shall not be open to examination for any purpose not directly connected with the delivery of such services. 2. No person will publish, disclose use, or permit, cause to be published, disclosed or used, array confidential information pertaining to AJCC applicants, participants, or customers overall unless a specific release is voluntarily signed by the participant or customer, The AJCC partner agrees to abide by the current confidentiality provisions of the respective statutes to which AJCC operators and other AJCC partners must adhere, and shall share information necessary for the administration of the program as allowed. tinder law and regulation. The AJCC partner, therefore, agrees to share client information necessary for the provision of services such as assessment, universal intake, program or training referral, job development or placement activities, and other services as needed for employment or program support purposes. 4, Client information shall be shared solely for the purpose of enrollment, referral or provision of services. In carrying out their respective responsibilities, each party shall respect and abide by the confidentiality policies of the other parties. J. FUNDING OF SERVICES AND OPERATION COST It is expressly understood that this MOU does not constitute a binding financial commitment, but rather an intent to commit specific resources in the fixture as the parties' allocations and budgets are known and the America's Job Center of California system evolves. For those partners that will require a cost sharing agreement, cost will be based on proportionate use and agreed upon methodology as applicable. This is to be determined. during phase II of the MOU which should be completed by December 31, 2017. AJCC partners with shared costs will be reviewed yearly and may be modified as needed by any partner as long as it is identified as a revision, and it is signed and dated by the applicable parties. IC. NON - DISCRIMINATION AND EQUAL OPPORTUNITY The AJCC partner shall not unlawfully discriminatc, harass or allow harassment against any employee, applicant for employment or AJCC applicant due to gender, race, color, ancestry, religion, national origin, veteran status, physical disability, mental disability, medical conditinn(s), age, sexual orientation or marital status. The AJCC partner agrees to comply with the provisions of the Fair Employment and Rousing Act (Government Code Section 12990) and related, applicable regulations. The AJCC partner will assure compliance with the Americans with Disabilities Act of 1990 and its amendments, which prohibits discrimination on the basis of disability, as well as other applicable regulations and guidelines issued pursuant to the Americans with Disabilities Act. L. GRIEVANCES AND COMPLAINTS PROCEDURE The AJCC partner agrees to establish and maintain a procedure for grievance and complaints as outlined in WIOA. The process for handling grievances and complaints is applicable to customers and partners. These procedures will allow the customer or entity filing the complaint to exhaust every administrative level in receiving a fair and complete hearing and resolution of their grievance. The partner further agrees to communicate openly and directly to resolve any problems or disputes related 25D -12 to the provision of services in a cooperative manner and at the lowest level of intervention possible M. AMERICAN'S WITH DISABIILITIES ACT AND AMENDMENTS COMPLIANCE The AJCC partner agrees to ensure that the policies and procedures as well as the programs and services provided at the AJCC are in compliance with the Americans with Disabilities Act and its amendments, Additionally, partners agree to fully comply with the provisions of W10A, Title "VII of the civil Rights act of 1964, the Age Decimation Act of 1975, Title IX of the Education Amendments of 1972, 29 CRP Part 37 and all other regulations implementing the aforementioned laws, The WDB and the America's Job Center of California partners will ensure that policies and procedures established by the WDB and the America's Job Center of California partners are in compliance with the Americans with Disabilities Act (ADA). N. DURATION This MOU shall become effective July 1, 2016 and terminate June 30, 2019, The term of this MOU shall be three years. The MOU will, be reviewed not less than once every three years to identify any substantial changes that have occurred. This MOU will remain in effect until (i) terminated by the repeal of the Wo cforce Investment Act or otherwise by action of law, or (ii) with respect to the America's Job Center of California Partner, the date on. which such America's Job Center of California partner withdraws fiom the MOU pursuant to Section 3 (o) hereof, Should any America's Job Center of California Partner withdraw, this MOU shall remain in effect with respect to other remaining America's Job Center of California Partners. This MOU is of no force or effect until signed by authorized representatives of the participating agencies, and approved by the Chief Local Elected Official or his/her designee. The MOU, once signed, becomes part of the local WIOA Plan. Any party may withdraw from this MOU by giving written notice of intent to withdraw at least 30 calendar days in advance of the effective withdrawal date. If agreed to by all parties, the tim,efrarnes for notice may be reduced or extended. Notice of withdrawal shall be given to the WDB at the address listed in the signed attachments of this MOU, and to the contact person so listed, considering any information updates received by the parties ,pursuant to Section 1. Courtesy notification shall be made to all parties of this MOU in a timely manner, O. MODIFICATIONS AND REVISIONS This MOU constitutes the entire agreement between the parties and no oral understanding not incorporated herein shall be binding on any of the parties hereto. This MOU may be modified, altered, or revised, as necessary, by mutual consent of the parties, by the issuance of a written amendment, signed and dated by the parties. Assigrunent of responsibilities under this MOU by any of the parties shall be effective upon written notice to the WDB. Any assignee shall also commit in writing to the terns of this MOU. P. TERMINATION The parties understand that implementation of the AJCC system is dependent on the good faith effort of every partner to work together to improve services to the eornnmuuity. The parties also agree that this is a project where different ways of working together and providing services are being tried. In the event that it becomes necessary for one or more parties to cease being a part of this this MOU, said entity shall notify the other ,parties, in waiting, 30 days in advance of that intention. 25D -13 Q. ADMINISTRATIVE AND OPERATIONS MANAGEMENT SECTIONS 1. License for Use During the term of this MOU, all partners to this MOU shall have a license to use all of the space of the AJCCs for the sole purpose of conducting acceptable AJCC services as outlined herein. 2. Supervision /Day to Day Operations 'The day -to -day supervision of staff assigned to the AJCCs will be the responsibility of the site supervisor(s). The original employer of staff assigned to the AJCCs will continue to set the priorities of its staff. Any change in work assignments or any problems at the worksite will be handled by the site supervisor(s) and the management of the original employer. The office hours for the staff at the AJCCs will be established by the site suporvisor(s) and the primary employer. All staff will comply with the holiday schedule of their primary employer and will provide a copy of their holiday schedule to the operator and host agency at the beginning of each fiscal year. Disciplinary actions may result in removal of co- located staff from the AJCCs and each party will take appropriate action. Each party shall be solely liable aid responsible for providing to, or on behalf of its employee(s), all legally-required employee benefits. In addition, each. party shall be solely responsive and save all other parties harmless from all matters relating to payment of each party's employee(s), including compliance with social security withholding, workers' compensation, and all other regulations governing such matters. 3. Disputes The parties shall first attempt to resolve all disputes informally. Any party may call a meeting of all parties to discuss and resolve disputes. Should informal resolution efforts fail, the dispute shall be referred to the Chair of the WDl3, who shall place the dispute upon the agenda of its next regular or special meeting of the Board's Executive Committee. The Executive Committee shall attempt to mediate and resolve the dispute, Finally, if the Executive Committee's resolution efforts fail, any party may file a grievance in accordance with the State of California's WIOA grievance procedures, The parties agree to be bound by the final determination resulting from that procedure, All costs associated with the grievance procedure shall be borne by the losing party. 4. Press Releases and Communications All parties shall be included when communicating with the press, television, radio or any other form of media regarding its duties or performance: under this MOU, Participation of each party in press /media presentations will be determined by each party's public relations policies. Unless to 25D -14 otherwise directed by the other parties, in all communications, each party shall make specific reference to all other parties. The parties agree to utilize the AJCC logo developed by the State of California and the Local Board on buildings identified for AJCC usage. This also includes letterhead, envelopes, business cards, any written correspondence and fax transmittals.. The SAWC shall provide wall signago listing the names of current participating partners. Where practical, the Santa Ana WORK Center will list partner agencies on forms and marketing materials distributed to the public. 5. Hold Harmless /Indemnification/Liability In accordance with provisions of Section 895.4 of the California Government Code, each party hereby agrees to indemnify, defend and Bold harmless all other parties, their officers, agents, employees, and volunteers identified in this MOU from and against any and all claims, demands, damages and costs arising out of or resulting fion any acts or omissions which arise from the performance of the obligations by such indemnifying party pursuant to this MOU, In addition, all parties to this MOU agree to indemnify, defend and hold harmless each other from and against all court costs and attorney's fees arising out of or resulting from any acts or omissions which arise from the performance of the obligations by such indemnifying party pursuant to this MOU. It is understood and agreed that all indemnity provided herein shall survive the termination of this MOU. R. SEVERABILITY If any part of this MOU is found to be null and void, or is otherwise stricken, the rest of this MOU shall remain in force. S. JURISDICTION, Jurisdiction over any disputes under this MOU shall reside in Orange County, California. T. INSURANCE: The America's Job Center of California Partners agree that their current in force insurance or self- insurance coverage programs shall apply to their operations performed under the Workforce Investment Act and at the WORK Center, including commercial general liability, property damage liability, business personal property, workers' compensation and employee dishonesty /crime coverages. The City of Santa Ana shall be named as additional insured for such insurance and the coverage shall be primacy and non - contributory with regard to the City. U. AUTHORITY AND SIGNA'T'URES: The individuals signing this MOU and its attachments, which are incorporated herein by reference, have the authority to commit the party they represent to the terms of this MOU, and do so commit by signing. 25D -15 TI -us MEMORANDUM OF UNDERSTANDING is hereby signed and agreed to on the elate first written above. FOR THE LOCAL ELECTED OFFICIAL Signature Miguel A. Puliclo. Mayor,Qy of Santa Ana Namc and Title 20 Civic Center Plaza Santa Ana, CA 92101 Address FOR THE CI'T'Y OF SANTA ANA ATTEST: Maria D. Huizar, Cleric of the Council Approved as to Form: Sonia R C% ryall�o, City Attorney By: tant City Attorney r Approval: Date SANTA ANA WORKFORCE DEVELOPMENT BOARD Lee McMurtray, Interim Chair CITY OF SANTA ANA David Cavazos, City Manager Nance of Department Mead Executive Director Name of Department FOR AMERICA'S JOB CENTER OF CALIFORNIA PAR'T'NER A.ICC: Partner Signature Nance and Title Aci tIess Date 12 25D -16 :za tt X fa •r L S.. 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F .� a0i ?u y N a C .a O 7 ®',^ O 'n E1 2 a on � •• a 3 o W 04 it 0 T? �' W p Gtl 9 •� � �? � 4 �+ � Ci OH W N y� O M1°' � a N � w y w Vi UD C1 k F 25D -20 ro 0 i� d a q W Ile 0 Z H r8 tl U �1 W O to p N ZI �aa•�oA '5 �n •U � f''7D H O P p 'Y'�'. � bA c�V '.,5�. pVpv � o �• „y � � an �� V N •� a ran bA � 5�, �1 � N u V W 4 CJ 4' 25D -21 q O % y 'y1 tNn � N '•G p "� U aNj 6 u b° 'd o N 4 O O N C Q� L! [ ƒ \( ®/« \ ƒ) \\! / ƒ\ ))/ \ \\ [%� )�) ©• g \)§ ) \\ )\)§ 4 § ƒ\ )j G) \])) \ '( { \ Q2 \/ ] } »© ! (j \� t \yK{ £2§B ) § ) ; ) ] ) , & ) „ ) ° )co C3 rnC4 � \\)j ft \T moo) 25D-22 w SANTA ANA WORK CENTER AMERICA'S JOB CENTER OF CALIFORNIA. AND ITS PARTNERS 0 W Y.(D .. Santa Ana WORK Center America§ Job Center of California 1000 E. Santa Ana Blvd„ #200 Santa Ana, CA 92701 Centennial Adult Education 2900W. Edinger Ave. Santa Ana, CA 92704 Santa Ana College Partners: 3 2 1530 W.17th SL Employment Development Department Santa Ana, CA 92706 State Department of Rehabilitation O.C. Social Services Agency College &Workforce Gondwlll Industries Preparation Center 4 SER /Senior Aid Program % 1572 N. Main St. Change, CA 92,567 E a N EDINGER AV. Q Go 0 r a SLANDREW PL. _._. z S W Y.(D .. Santa Ana WORK Center America§ Job Center of California 1000 E. Santa Ana Blvd„ #200 Santa Ana, CA 92701 Centennial Adult Education 2900W. Edinger Ave. Santa Ana, CA 92704 State Department of Rehabilitation 709 The City Drive, Suite 110 Orange, CA 92868 / Social Services Agency k6�z' 1928 S. Grand Ave. Santa Ana, CA 92706 CfE /ROP Valley High School �? 1801 S.Greenville Santa Ana, CA 92704 � X23 Long Beach lob Corps 1903 Santa Fe Ave. Long Beach, CA 90810 y Southern California 6' Indian Center 10175 Slater Ave.,# 1 SO Fountain Valley, CA 92708 Community Action 10 Partnership of O.C. 11870 Monarch St. Garden Grove, CA 92841 Santa Ana College Partners: 3 2 1530 W.17th SL Employment Development Department Santa Ana, CA 92706 State Department of Rehabilitation O.C. Social Services Agency College &Workforce Gondwlll Industries Preparation Center 4 SER /Senior Aid Program % 1572 N. Main St. Change, CA 92,567 State Department of Rehabilitation 709 The City Drive, Suite 110 Orange, CA 92868 / Social Services Agency k6�z' 1928 S. Grand Ave. Santa Ana, CA 92706 CfE /ROP Valley High School �? 1801 S.Greenville Santa Ana, CA 92704 � X23 Long Beach lob Corps 1903 Santa Fe Ave. Long Beach, CA 90810 y Southern California 6' Indian Center 10175 Slater Ave.,# 1 SO Fountain Valley, CA 92708 Community Action 10 Partnership of O.C. 11870 Monarch St. Garden Grove, CA 92841 25D -24 MEMORANDUM OF UNDERSTANDING BETWEEN ORANGE COUNTY DEVELOPMENT BOARD SANTA ANA WORKFORCE DEVELOPMENT BOARD AND COUNTY OF ORANGE SOCIAL SERVICES AGENCY U-ITf—ITIriTIT" Altaclunent A This Memorandum of Understanding ( "MOU ") is entered into by and between the County of Orange Social Services Agency, Orange County Development Board and Santa Ana Workforce Development Board. This MOU contains program content and purpose along with specific guidelines for the implementation and administration of the America's Job Center of California ( "AJCC "). The County of Orange Social Services Agency, Orange County Development Board and Santa Ana Workforce Development Board may be referred to individually as "AJCC Partner" and collectively as AJCC Partners." The Workforce Innovation and Opportunity Act ( "WIOA ") requires that a MOU be developed and executed between the Local Board and local partners to establish an agreement concerning the operations of the AJCC delivery system, The AJCC is a collaboration of local, state, private, and public entities that provide comprehensive and innovative employment services and resources to meet the needs of the California workforce. The purpose of the MOU, is to establish a cooperative working relationship between local partners and to define their respective roles and responsibilities in achieving the policy objectives. The MOU also serves to establish the framework for providing services to employers, employees, job seekers and others needing workforce services (collectively referred to as "customers "). California's one -stop delivery system, the AJCC, is a locally- driven system which develops partnerships and provides programs and services to achieve three main policy objectives established by California's Unified Strategic Workforce Development Plan, which includes the following: • Fostering demand - driven skills attainment • Enabling upward mobility for all Californians • Aligning, coordinating, and integrating programs and services These objectives will be accomplished by ensuring access to high - quality AJCCs that provide the full range of services available in the community for all customers seeking the following: • Looking to find a job • Building basic educational or occupational skills • Earning a postsecondary certificate or degree Page 1 of 12 A all Attachment A • Obtaining guidance on how to make career choices • Seeking to identify and hire skilled workers II. PURPOSE WIOA promotes the integration of core programs into the workforce development system. Core programs include: Adult, Dislocated Worker and Youth formula programs; Adult Education and Literacy Programs; Wagner - Peyser Act employment services program; and Vocational Rehabilitation Act Services. All local partners will share in the overarching mission to work together to continually improve the workforce system by being responsive to the needs of all of the customers served. III. REGIONAL VISION STATEMENT In order to achieve sustainable economic growth, meet the demands of global competition in the changing economy, and improve the quality of life for Californians, the State shall have a collaborative, inclusive and flexible workforce development system that fully engages the public and private sectors, integrates education and workforce preparation, and offers Californians lifelong opportunities to maximize their employment potential. This MOU structure provides the most efficient way to achieve uniform service delivery systems, improved customer service and innovation In the region. The MOU is designed to promote system to system agreement / partnership. IV. ONE -STOP SYSTEM SERVICES Innovative programs and strategies must be designed to meet the needs of customers. Services include the three types of "career services" authorized under WIOA (basic career services, individualized career services, and follow -up services) as well as training services and services provided to employers, young adults, veterans, older adults and other special populations. Services provided by Social Services Agency are attached as Exhibit 1. V. RESPONSIBILITY OF AJCC PARTNERS All AJCC Partners shall commit to the following goals to share responsibility for planning, implementing and operating the (1) Orange County One -Stop Centers and (2) Santa Ana W /O /R /K Center: 1. The AJCC Partners agree to participate in joint planning, plan development, and modification of activities to accomplish the following: • Continuous partnership building • Continuous planning in response to state and federal requirements • Responsiveness to local and economic conditions, including employer needs • Adherence to common data collection and reporting needs • Performance management to measure the success of the local One -Stop system overall and to enhance performance in a spirit of quality management and continuous Improvement 2. Make applicable services available to customers through the one -stop delivery system. Page 2 of 12 25D -26 Attaclnnent A 3. Participate in the operation of the one -stop system, consistent with the terms of the MOU and applicable laws. 4. Participate in staff development activities in order to ensure that all partners and staff are adequately cross - trained. VI. FUNDING OF SERVICES AND OPERATING COSTS All AJCC Partners who are co- located in one or more comprehensive centers or affiliates agree to share in the operating costs of their respective AJCC, either in cash or through in -kind services. The cost of services, operating cost, and infrastructure costs of the One -Stop System will be funded by all AJCC partners through a separately negotiated Cost Sharing Agreement based on an agreed upon formula or plan. These agreements may be subject to governing body approval. AJCC partners will ensure that the shared costs are supported by accurate data, the shared costs are consistently applied over time, and the methodology used in determining the shared costs are reflected in a separate Cost Sharing Agreement developed specifically to support the local region as well as each workforce board. The Cost Sharing Agreements, if approved by the governing body as necessary, will be incorporated as an amendment to this MOU and specific to each Workforce Development Board ( "WDB ") and its One -Stop Centers / Affiliate Centers. These Amendments (to be referenced as Phase II) will be negotiated and implemented no later than December 31, 2017. VII. METHODS OF REFERRING CUSTOMERS All AJCC partners shall make a commitment to mutually implement processes for the referral of customers to services not provided on -site. The referral process should do the following: • Ensure that intake and referral processes are customer - centered and provided by staff trained in customer service. • Ensure that general information regarding AJCC programs, services, activities and resources shall be made available to all customers as appropriate. • Describe how customer referrals are made electronically, through traditional correspondence, verbally or through other means determined in cooperation with partners and operators. • Describe how each AJCC partner will provide a direct link or access to other AJCC partner staff that can provide meaningful information or service, through the use of co- location, cross training of AJCC staff, or real -time technology (two way communication and interaction with AJCC partners that results in services needed by the customer). Page 3 of 12 25D -27 Attaclvnent A. VIII. ACCESS FOR INDIVIDUALS WITH BARRIERS TO EMPLOYMENT Each AJCC partner shall make a commitment to ensure access for individuals with barriers to employment is provided throughout the One -Stop System. This includes a commitment to offer priority for services to recipients of public assistance, other low- income individuals, or individuals who are basic skills deficient when providing individualized career services and training services with WIOA adult funds. The AJCC will ensure access for all individuals that qualify as an "individual with a barrier to employment," The term defined under WIOA means, an individual, of one or more of the following populations: • Displaced homemakers • Low - income individuals • Individuals on TANF /CalWorks • American Indians, Alaska Natives, and Native Hawaiians, defined in section 166 in WIOA Law • Individuals with disabilities, including youth • Older individuals • Ex- offenders • Homeless individuals or homeless children and youth • Youth who are in or have aged out of foster care • Individuals who are English language learners, individuals who have low levels of literacy, and individuals facing substantial cultural barriers • Eligible migrant and seasonal farm workers • Individuals within 2 years of exhausting lifetime eligibility under Part A of Title IV of the Social Security Act • Single parents, including pregnant women • Long -term unemployed individuals • Such other groups as the Governor involved determines to have barriers to employment IX. SHARED TECHNOLOGY AND SYSTEM SECURITY WIOA emphasizes technology as a critical tool for making all aspects of information exchange possible, including client tracking, common case management, reporting, and data collection. To support the use of these tools, each AJCC partner agrees to the following: • Comply with the applicable provisions of WIOA, Welfare and Institutions Code, California Education Code, Rehabilitation Act, and any other appropriate statutes or requirements. • The principles of common reporting and shared information through electronic mechanisms, including shared technology. Page 4 of 12 2501-28 Attachment A • Commit to share information to the greatest extent allowable under their governing legislation and confidentiality requirements. • Develop technological enhancements that allow interfaces of common information needs, as appropriate. • Understand that system security provisions shall be agreed upon by all AJCC Partners. X. CONFIDENTIALITY Each AJCC Partner agrees to comply with the provisions of WIOA as well as the applicable sections of the Welfare and Institutions Code, the California Education Code, the Rehabilitation Act, and any other appropriate statute or requirement to assure the following: • All applications and individual records related to services provided under this MOU, including eligibility for services and enrollment and referral, shall be confidential and shall not be open to examination for any purpose not directly connected with the delivery of such services. • No person will publish, disclose, use, or permit, cause to be published, disclosed or used, any confidential Information pertaining to AJCC customers overall unless a specific release is voluntarily signed by the customer. • The AJCC Partner agrees to abide by the current confidentiality provisions of the respective statutes to which AJCC operators and other AJCC Partners must adhere, and shall share information necessary for the administration of the program as allowed under law and regulation. The AJCC Partner, therefore, agrees to share client information necessary for the provision of services such as assessment, universal intake, program or training referral, job development or placement activities, and other services as needed for employment or program support purposes. • Client information shall be shared solely for the purpose of enrollment, referral or provision of services. In carrying out their respective responsibilities, each party shall respect and abide by the confidentiality policies of the other parties. • Each AJCC Partner agrees to maintain the confidentiality of its records pursuant to WIC Sections 827 and 10850- 10853, the CDSS MPP, Division 19 -000, and all other provisions of law, and regulations promulgated thereunder relating to privacy and confidentiality, as each may now exist or be hereafter amended. • All records and information concerning any and all persons served pursuant to this MOU shall be considered and kept confidential by each AJCC Partner's staff, agents, employees, and volunteers. Each AJCC Partner shall require all of its employees, agents, subcontractors and volunteer staff who may provide services under this MOU to sign an agreement with the respective AJCC Partner before commencing the provision of any such services, to maintain the confidentiality of any and all materials and information with which they may come into contact, or the identities or any identifying characteristics or information with respect to any and all customers, except as may be required to provide services under this MOU. Page 5 of 12 25D -29 Attachment A • Each AJCC Partner shall inform all of its employees, agents, subcontractors, volunteers and partners of this provision and that any person violating the provisions of said State law may be guilty of a crime. • Each AJCC Partner agrees that any and all subcontracts entered into shall be subject to the confidentiality requirements of this MOU. xl. NON - DISCRIMINATION AND EQUAL OPPORTUNITY The AJCC Partner shall not unlawfully discriminate, harass or allow harassment against any employee, applicant for employment or AJCC applicant due to gender, race, color, ancestry, religion, national origin, veteran status, physical disability, mental disability, medical condition(s), age, sexual orientation or marital status. The AJCC Partner agrees to comply with the provisions of the Fair Employment and Housing Act (Government Code Section 12990) and related, applicable regulations. The AJCC Partner will assure compliance with the Americans with Disabilities Act of 1990 and its amendments, which prohibits discrimination on the basis of disability, as well as other applicable regulations and guidelines issued pursuant to the Americans with Disabilities Act. A. In the performance of this MOU, each AJCC Partner agrees that it shall not engage nor employ any unlawful discriminatory practices in the admission of clients, provision of services or benefits, assignment of accommodations, treatment, evaluation, employment of personnel or in any other respect on the basis of sex, race, color, ethnicity, national origin, ancestry, religion, age, marital status, medical condition, sexual orientation, sexual preference, gender identity or expression, physical or mental disability or any other protected group in accordance with the requirements of all applicable Federal or State laws. B. Each AJCC Partner develop an Affirmative Action Program Plan which meets the lawful and applicable requirements of the U.S. Department of Health and Human Services, C. Each AJCC Partner shall comply with Executive Order 11246, entitled "Equal Employment Opportunity," as amended by Executive Order 11375 and as supplemented in Department of Labor regulations (Title 41 CFR Part 60). D. Non - Discrimination in Employment: 1. All solicitations or advertisements for employees placed by or on behalf of Each AJCC Partner shall state that all qualified applicants will receive consideration for employment without regard to gender, race, color, ethnicity, national origin, ancestry, religion, age, marital status, medical condition, sexual orientation, sexual preference, physical or mental Page 6 of 12 25D -30 Attachment A disability or any other protected group in accordance with the requirements of all applicable Federal or State laws. Notices describing the provisions of the equal opportunity clause shall be posted in a conspicuous place for employees and job applicants. 2. Each AJCC Partner shall refer any and all employees desirous of filing a formal discrimination complaint to: California Department of Social Services Public Inquiry and Response Bureau P.O. Box 944243, M.S. 8 -3 -23 Sacramento, CA 94244 -2430 Telephone: (800) 952 -5253 (800) 952 -8349 (For the hard of hearing) E. Non - Discrimination in Service Delivery: 1. Each AJCC Partner shall comply with Title IX of the Education Amendments of 1972; Titles VI and VII of the Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section 51 et seq., as amended; California Government Code (CGC) Sections 11135- 11139.5, as amended; CGC Section 12940 (c), (h), (i), and (j); CGC Section 4450; Title 22, California Code of Regulations (CCR) Sections 98000- 98413; the Dymally - Alatorre Bilingual Services Act (CGC Section 7290- 7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption Act of 1996; and other applicable Federal and State laws, as well as their implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 CFR Part 15; 29 CFR Part 37; and Title 28 CFR Part 42), and any other law pertaining to Equal Employment Opportunity, Affirmative Action and Nondiscrimination as each may now exist or be hereafter amended. Each AJCC Partner shall not implement any administrative methods or procedures which would have a discriminatory effect or which would violate the California Department of Social Services (CDSS), Manual of Policies and Procedures (MPP) Division 21, Chapter 21 -100. If there are any violations of this Paragraph, CDSS shall have the right to invoke fiscal sanctions or other legal remedies in accordance with WIC Section 10605, or CGC Sections 11135- 11139.5, or any other laws, or the issue may be referred to the appropriate Federal agency for further compliance action and enforcement of Subparagraph XI et seq. 2. Each AJCC Partner shall provide any and all clients desirous of filing a formal complaint any and all information as appropriate: Page 7 of 12 25D -31 Attachment A a. Pamphlet: "Your Rights Under California Welfare Programs' (PUB 13) b. Discrimination Complaint Form c. Civil Rights Contacts: County Civil Rights Contact: Orange County Social Services Agency Program Integrity Attn: Civil Rights Coordinator P.O, Box 22001 Santa Ana, CA 92702 -2001 Telephone: (714) 438 -8877 State Civil Rights Contact: California Department of Social Services Civil Rights Bureau P.O. Box 944243, M.S. 15 -70 Sacramento, CA 94244 -2430 Federal Civil Rights Contact: U.S. Department of Health and Human Services Office of Civil Rights 50 U.N. Plaza, Room 322 San Francisco, CA 94102 XI I. GRIEVANCES AND COMPLAINTS PROCEDURE The AJCC Partner agrees to establish and maintain a procedure for grievance and complaints. The process for handling grievances and complaints is applicable to customers and AJCC Partners. These procedures will allow the customer or entity filing the complaint to exhaust every administrative level in receiving a fair and complete resolution of their grievance. The AJCC Partner further agree to communicate openly and directly to resolve any problems or disputes related to the provision of services in a cooperative manner and at the lowest level of intervention possible. XIII. EFFECTIVE DATES AND TERM OF THIS MOU The term of this MOU shall commence on June 28, 2016, and terminate on June 27, 2019, unless earlier terminated pursuant to the provisions of Section XV of this MOU. However, the AJCC Partners shall be obligated to perform such duties as would normally extend beyond this terms, including but not limited to, obligations with respect to indemnification, audits, reporting, and accounting. Page 8 of 12 25D -32 Attachment A XIV. MODIFICATIONS AND REVISIONS This MOU and all attachments and exhibits shall constitute the entire agreement between the signatories and no oral understanding not incorporated herein shall be binding on any of the signatories hereto. This MOU may be modified, altered, or revised, as necessary, by mutual consent of the signatories, by the issuance of a written amendment, signed and dated by the signatories. XV. TERMINATION The AJCC Partners understand that implementation of the AJCC system is dependent on the good faith effort of every AJCC Partner to work together to improve services to the community. The AJCC Partners also agree that this is a project where different ways of working together and providing services are being tested. In the event that it becomes necessary for one or more AJCC Partners to cease being a part of this this MOU, said AJCC Partner shall notify the other AJCC Partners, in writing, 30 days in advance of that intention. XVI. ADMINISTRATIVE AND OPERATIONS MANAGEMENT I. Supervision /Day to Day Operations The day -to -day supervision of staff assigned to the AJCCs will be the responsibility of the site supervisor(s). The original employer of staff assigned to the AJCCs will continue to set the priorities of its staff. Any change in work assignments or any problems at the worksite will be handled by the site supervisor(s) and the management of the original employer. The office hours for the staff at the AJCCs will be established by the site supervisor(s) and the primary employer. All staff will comply with the holiday schedule of their primary employer and will provide a copy of their holiday schedule to the operator and host agency at the beginning of each fiscal year. Disciplinary actions may result in removal of co- located staff from the AJCCs and each party will take appropriate action. Each AJCC Partner shall be solely liable and responsible for providing to, or on behalf of, its employee(s), all legally- required employee benefits. In addition, each party shall be solely responsive for payment of each party's employee(s), including compliance with social security withholding, workers' compensation, and all other regulations governing such matters. Page 9 of 12 25D -33 Attachment A ii. Press Releases and Communications All AJCC Partners shall be included when communicating with the press, television, radio or any other form of media regarding its duties or performance under this MOU. Participation of each AJCC partner in press /media presentations will be determined by each partner's public relations policies. Unless otherwise directed by the other AJCC partners, in all communications, each AJCC Partner shall make specific reference to all other AJCC Partners. The AJCC Partners agree to utilize the AJCC logo developed by the State of California and the Local Board on buildings identified for AJCC usage. This also includes letterhead, envelopes, business cards, any written correspondence and fax transmittals. M. Hold Harmless /Indemnification /Liability The Santa Ana Workforce Development Board agrees to indemnify, defend with counsel approved in writing by COUNTY, and hold U.S. Department of Health and Human Services, the State, COUNTY, and their elected and appointed officials, officers, employees, agents and those special districts and agencies which COUNTY's Board of Supervisors acts as the governing Board ("COUNTY INDEMNITEES ") harmless from any claims, demands or liability of any kind or nature, including but not limited to personal injury or property damage, arising from or related to the services, products or other performance provided by Santa Ana Workforce Development Board pursuant to this Agreement. If judgment is entered against Santa Ana Workforce Development Board and COUNTY by a court of competent jurisdiction because of the concurrent active negligence of COUNTY or COUNTY INDEMNITEES, Santa Ana Workforce Development Board and COUNTY agree that liability will be apportioned as determined by the court. Neither party shall request a jury apportionment. The County agrees to indemnify, defend, and hold the Santa Ana Workforce Development Board, their officers, employees, and agents ( "SANTA ANA INDEMNITIES") harmless from any claims, demands or liability of any kind or nature, including but not limited to personal injury or property damage, arising from or related to the services, products or other performance provided by the County pursuant to this Agreement. Iv. The parties agree that separate copies of this Agreement may be signed by each of the parties, and this Agreement will have the same force and effect as if the original had been signed by all the parties. Page 10 of 12 2501-34 Attachment A.1- Orange County IN WITNESS WHEREOF, the parties hereto certify that they have read and understand all the terms and conditions contained herein and have duly authorized and caused this MOU to be executed as of the date stated below written. There are no oral understandings of the Parties or terms and conditions other than as are stated herein. *Orange County Social Services Agency 0 Name: Michael Ryan (Print) Title: Director Dated: *Orange County Development Board 0 Name: Bob Bunyan (Print) Title: Chair Dated: COUNTY OF ORANGE A Political Subdivision of the State of California 0 Lisa A. Bartlett, Chair Orange County Board of Supervisors SIGNED AND CERTIFIED THAT A COPY OF THIS AGREEMENT HAS BEEN DELIVERED TO THE CHAIR OF THE BOARD Robin Stieler Clerk of the Board of Supervisors Orange County, California APPROVED AS TO FORM DEPUTY COUNTY COUNSEL DEPUTY COUNTY COUNSEL Dated: Dated: Dated: �.li'r Attachment A.2 -Santa Ana IN WITNESS WHEREOF, the parties hereto certify that they have read and understand all the terms and conditions contained herein and have duly authorized and caused this MOU to be executed as of the date stated below written. There are no oral understandings of the Parties or terms and conditions other than as are stated herein. *Orange County Social Services Name: Michael Ryan (Print) Title: Director Dated: *City Santa Ana By: -- Name: Miguel Pulido (Print) Title: Mavor Dated: By: Santa Ana City Attorney 'Santa Ana Workforce Development Board C Name: Lee McMurtray (Print) Title: Chair, 7, -. Dated: 7- L- a® o *� * *+Yxxxxx *tlrk Rn`k *� * #Ak.F �k kk kk *Ye WY* �kt* . Fk#**+ 4ki :x+Hx�rW #+F * * *+tuRY:rtk *k #kx &x:4+4: �e k:�:U Yr �k �Fkk�r�:t a4k APPROVED AS TO FORM DEPUTY COUNTY COUNSEL By: Dated: DEPUTY COUNTY COUNSEL Page 12 of 12 25D -36 7- 11 M f`a �y C�J � C a • s ♦ ♦ a ♦ ♦ s ♦ m w n w n n p C a m °• b o o 'n° m O � y rn w ©019 -- b � � e m � 0 b 0 W ri O N A. A. ti w Ou C l/1 7- 11 M f`a �y C�J � C MEMORANDUM OF UNDERSTANDING BETWEEN ORANGE COUNTY DEVELOPMENT BOARD SANTA ANA WORKFORCE DEVELOPMENT BOARD AND ORANGE COUNTY SHERIFF'S DEPARTMENT This Memorandum of Understanding ( "MOU ") is entered into by and between the Orange County Sheriff's Department, Orange County Development Board and the Santa Ana Workforce Development Board. This MOU contains program content and purpose along with specific guidelines for the implementation and administration of the America's Job Center of California ("AJCC'). The Orange County Sheriff's Department, Orange County Development Board and Santa Ana Workforce Development Board may be referred to individually as "AJCC Partner' and collectively as AJCC Partners." The Workforce Innovation and Opportunity Act ( "WIOA ") requires that a MOU be developed and executed between the Local Board and local partners to establish an agreement concerning the operations of the AJCC delivery system. The AJCC is a collaboration of local, state, private, and public entities that provide comprehensive and innovative employment services and resources to meet the needs of the California workforce. The purpose of the MOU, is to establish a cooperative working relationship between local partners and to define their respective roles and responsibilities in achieving the policy objectives. The MOU also serves to establish the framework for providing services to employers, employees, job seekers and others needing workforce services (collectively "customers"), California's one -stop delivery system, the AJCC, is a locally- driven system which develops partnerships and provides programs and services to achieve three main policy objectives established by the California Workforce Development Strategic Plan, which includes the following: • Foster demand - driven skills attainment • Enable upward mobility for all Californians • Align, coordinate, and integrate programs and services These objectives will be accomplished by ensuring access to high - quality AJCCs that provide the full range of services available in the community for all customers seeking the following: • Looking to find a job. • Building basic educational or occupational skills. Page 1 of 13 25D -38 • Earning a postsecondary certificate or degree. • Obtaining guidance on how to make career choices. • Seeking to identify and hire skilled workers. II. PURPOSE WIOA promotes the integration of both core programs and other partners into the workforce development system. Core programs includes: Adult, Dislocated Worker and Youth formula programs; Adult Education and Literacy Programs; Wagner - Peyser Act employment services program; and Vocational Rehabilitation Act programs. All local partners will share in the overarching mission to work together to continually improve the workforce system by being responsive to the needs of all of the customers served. III. REGIONAL VISION STATEMENT In orderto achieve sustainable economic growth, meet the demands of global competition in the changing economy, and improve the quality of life for Californians, the state shall have a collaborative, inclusive and flexible workforce development system that fully engages the public and private sectors, integrates education and workforce preparation, and offers Californians lifelong opportunities to maximize their employment potential. This MOU structure provides the most efficient way to achieve uniform delivery systems, improved customer service and innovation in the region. The MOU is designed to promote system to system agreement / partnership. IV. ONE -STOP SYSTEM SERVICES Implementing innovative programs and strategies designed to meet the needs of our customers. Services include the three types of "career services" authorized under WIOA (basic career services, Individualized career services, and follow -up services) as well as training services as well as services provided to employers, young adults, veterans, older adults and other special populations. Services provided by the Orange County Sheriff's Department are attached as Exhibit 1. V. RESPONSIBILITY OF AJCC PARTNERS All AJCC partners shall commit to the following goals to share responsibility for planning, implementing and operating the (1) Orange County One -Stop Centers and (2) Santa Ana W /O /R /K Center: 1. The AJCC partner agrees to participate in joint planning, plan development, and modification of activities to accomplish the following: Continuous partnership building. • Continuous planning in response to state and federal requirements. + Responsiveness to local and economic conditions, Including employer needs. • Adherence to common data collection and reporting needs. Page 2 of 13 25D -39 • Performance management to measure the success of the local One -Stop system overall and to enhance performance in a spirit of quality management and continuous improvement. 2. Make the services(s) applicable to the partner program available to customers through the one -stop delivery system. 3. Participate in the operation of the one -stop system, consistent with the terms of the MOU and applicable laws. 4. Participate in staff development activities in order to ensure that all partners and staff are adequately cross- trained. VI. FUNDING OF SERVICES AND OPERATING COSTS All AJCC Partners who are co- located in one or more comprehensive centers or affiliates agree to share in the operating costs of their respective AJCC, either in cash or through in -kind services. The cost of services, operating cost, and infrastructure costs of the system will be funded by all AJCC partners through a separately negotiated cost sharing agreement based on an agreed upon formula or plan. AJCC partners will ensure that the shared costs are supported by accurate data, the shared costs are consistently applied over time, and the methodology used in determining the shared costs are reflected in a separate Cost Sharing Agreement developed specifically to support the local region as well as the Orange County Development Board. The Cost Sharing Agreements will be incorporated as an amendment to this MOU and specific to each Workforce Development Board ( "WDB ") and its One -Stop Centers / Affiliate Centers. These Amendments (to be referenced as Phase II) will be negotiated and implemented no later than December 31, 2017. VII, METHODS OF REFERRING CUSTOMERS All AJCC partners shall make a commitment to mutually implement processes for the referral of customers to services not provided on -site. The referral process should do the following: • Ensure that intake and referral processes are customer - centered and provided by staff trained in customer service. • Ensure that general information regarding AJCC programs, services, activities and resources shall be made available to all customers as appropriate. • Describe how customer referrals are made electronically, through traditional correspondence, verbally or through other means determined in cooperation with partners and operators. • Describe how each AJCC partner will provide a direct link or access to other AJCC partner staff that can provide meaningful information or service, through the use of co- location, cross training of AJCC staff, or real -time technology (two way communication and interaction with AJCC partners that results in services needed by Page 3 of 13 25D -40 the customer). VIII. ACCESS FOR INDIVIDUALS WITH BARRIERS TO EMPLOYMENT Each AJCC partner shall make a commitment to ensure access for individuals with barriers to employment Is provided throughout the System. This includes a commitment to offer priority for services to recipients of public assistance, other low- income individuals, or individuals who are basic skills deficient when providing individualized career services and training services with WIOA adult funds. The AJCC will ensure access for all individuals that qualify as an "individual with a barrier to employment." The term defined under WIOA means, an individual, of one or more of the following populations: • Displaced homemakers • Low - income individuals • Individuals on TANF /CalWorks • American Indians, Alaska Natives, and Native Hawaiians, defined in section 166 in WIOA Law • Individuals with disabilities, including youth • Older individuals • Ex- offenders • Homeless individuals, defined in section 41403(6) in the Violence Against Women Act of 1994, or homeless children and youths, defined in section 725(2) of the McKinney -Vento Homeless Assistance Act • Youth who are in or have aged out of foster care • Individuals who are English language learners, individuals who have low levels of nteracy, and individuals facing substantial cultural barriers • Eligible migrant and seasonal farm workers • Individuals within 2 years of exhausting lifetime eligibility under Part A of Title IV of the Social Security Act • Single parents, including pregnant women • Long -term unemployed individuals • Such other groups as the Governor involved determines to have barriers to employment IX. SHARED TECHNOLOGY AND SYSTEM SECURITY WIOA emphasizes technology as a critical tool for making all aspects of information exchange possible, including client tracking, common case management, reporting, and data collection. To support the use of these tools, each AJCC p artner agrees to the following: • Comply with the applicable provisions of WIOA, Welfare and Institutions Code, Page 4 of 13 2501-41 California Education Code, Rehabilitation Act, and any other appropriate statutes or requirements. • The principles of common reporting and shared information through electronic mechanisms, including shared technology. • Commit to share information to the greatest extent allowable under their governing legislation and confidentiality requirements, • Develop technological enhancements that allow interfaces of common information needs, as appropriate. • Understand that system security provisions shall be agreed upon by all AJCC partners. • Maintain all records of the AJCC customers or partners (e.g. applications, eligibility and referral records, or any other individual records related to services provided under this MOU) in the strictest confidence, and use them solely for purposes directly related to such services. X. CONFIDENTIALITY Each AJCC partner agrees to complywith the provisions of WIOA as well as the applicable sections of the Welfare and Institutions Code, the California Education Code, the Rehabilitation Act, and any other appropriate statute or requirement to assure the following: • All applications and individual records related to services provided under this MOU, including eligibility for services and enrollment and referral, shall be confidential and shall not be open to examination for any purpose not directly connected with the delivery of such services. • No person will publish, disclose use, or permit, cause to be published, disclosed or used, any confidential information pertaining to AJCC applicants, participants, or customers overall unless a specific release is voluntarily signed by the participant or customer. • The AJCC partner agrees to abide by the current confidentiality provisions of the respective statutes to which AJCC operators and other AJCC partners must adhere, and shall share information necessary for the administration of the program as allowed under law and regulation. The AJCC partner, therefore, agrees to share client information necessary for the provision of services such as assessment, universal intake, program or training referral, job development or placement activities, and other services as needed for employment or program support purposes. • Client information shall be shared solely for the purpose of enrollment, referral or provision of services. In carrying out their respective responsibilities, each party shall respect and abide by the confidentiality policies of the other parties. • Each Party agrees to maintain the confidentiality of its records pursuant to WIC Sections 827 and 10850- 10853, the CDSS MPP, Division 19 -000, and all other provisions of law, and regulations promulgated thereunder relating to privacy and confidentiality, as each may now exist or be hereafter amended. Page 5 of 13 25D -42 • All records and information concerning any and all persons served pursuant to this MOU shall be considered and kept confidential by each Party's staff, agents, employees, and volunteers. Each Party shall require all of its employees, agents, subcontractors and volunteer staff who may provide services under this MOU to sign an agreement with the respective Party before commencing the provision of any such services, to maintain the confidentiality of any and all materials and information with which they may come into contact, or the identities or any identifying characteristics or information with respect to any and all customers, except as may be required to provide services under this MOU. • Each Party shall inform all of its employees, agents, subcontractors, volunteers and partners of this provision and that any person violating the provisions of said State law may be guilty of a crime. • Each Party agrees that any and all subcontracts entered into shall be subject to the confidentiality requirements of this MOU. XI. NON- D15CRIMI NATION AND EQUAL OPPORTUNITY The AJCC Partner shall not unlawfully discriminate, harass or allow harassment against any employee, applicant for employment or AJCC applicant due to gender, race, color, ancestry, religion, national origin, veteran status, physical disability, mental disability, medical condition(s), age, sexual orientation or marital status. The AJCC Partner agrees to comply with the provisions of the Fair Employment and Housing Act (Government Code Section 12990) and related, applicable regulations. The AJCC Partner will assure compliance with the Americans with Disabilities Act of 1990 and its amendments, which prohibits discrimination on the basis of disability, as well as other applicable regulations and guidelines issued pursuant to the Americans with Disabilities Act. A. In the performance of this MOU, each Party agrees that itshall not engage nor employ any unlawful discriminatory practices in the admission of clients, provision of services or benefits, assignment of accommodations, treatment, evaluation, employment of personnel or in any other respect on the basis of sex, race, color, ethnicity, national origin, ancestry, religion, age, marital status, medical condition, sexual orientation, sexual preference, gender identity or expression, physical or mental disability or any other protected group in accordance with the requirements of all applicable Federal or State laws. B. Each Party develop an Affirmative Action Program Plan which meets the lawful and applicable requirements of the U.S, Department of Health and Human Services. C. Each Party shall comply with Executive Order 11246, entitled "Equal Employment Opportunity," as amended by Executive Order 11375 and as supplemented in Page 6 of 13 25D -43 Department of Labor regulations (Title 41 CFR Part 60). D. Non - Discrimination in Employment: 1. All solicitations or advertisements for employees placed by or on behalf of Each Party shall state that all qualified applicants will receive consideration for employment without regard to sex, race, color, ethnicity, national origin, ancestry, religion, age, marital status, medical condition, sexual orientation, sexual preference, physical or mental disability or any other protected group in accordance with the requirements of all applicable Federal or State laws. Notices describing the provisions of the equal opportunity clause shall be posted in a conspicuous place for employees and job applicants. 2. Each Party shall refer any and all employees desirous of filing a formal discrimination complaint to: California Department of Social Services Public Inquiry and Response Bureau P.O. Box 944243, M.S. 8 -3 -23 Sacramento, CA 94244 -2430 Telephone: (800) 952 -5253 (800) 952 -8349 (For the hard of hearing) E, Non - Discrimination in Service Delivery: 1. Each Party shall comply with Title IX of the Education Amendments of 1972; Titles VI and VII of the Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section 51 et seq., as amended; California Government Code (CGC) Sections 11135- 11139.5, as amended; CGC Section 12940 (c), (h), (i), and (j); CGC Section 4450; Title 22, California Code of Regulations (CCR) Sections 98000- 98413; the Dymally - Alatorre Bilingual Services Act (CGC Section 7290 - 7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption Act of 1996; and other applicable Federal and State laws, as well as their implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 CFR Part 15; 29 CFR Part 37; and Title 28 CFR Part 42), and any other law pertaining to Equal Employment Opportunity, Affirmative Action and Nondiscrimination as each may now exist or be hereafter amended. Each Party shall not implement any administrative methods or procedures which would have a discriminatory effect or which would violate the California Department of Social Services (CDSS), Manual of Policies and Procedures (MPP) Division 21, Chapter 21 -100. If there are any violations of this Paragraph, CDSS shall Page 7 of 13 25D -44 have the right to invoke fiscal sanctions or other legal remedies in accordance with WIC Section 10605, or CGC Sections 11135- 11139.5, or any other laws, or the issue may be referred to the appropriate Federal agency for further compliance action and enforcement of Subparagraph Errorl Reference source not found. XI et seq. 2. Each Party shall provide any and all clients desirous of filing a formal complaint any and all information as appropriate: a. Pamphlet: "Your Rights Under California Welfare Programs" (PUB 13) b. Discrimination Complaint Form c. Civil Rights Contacts: County Civil Rights Contact: Orange County Social Services Agency Program Integrity Attn: Civil Rights Coordinator P.O. Box 22001 Santa Ana, CA 92702 -2001 Telephone: (714) 438 -8877 State Civil Rights Contact: California Department of Social Services Civil Rights Bureau P.O. Box 944243, M.S. 15 -70 Sacramento, CA 94244 -2430 Federal Civil Rights Contact: U.S. Department of Health and Human Services Office of Civil Rights 50 U.N. Plaza, Room 322 San Francisco, CA 94102 XII. GRIEVANCES AND COMPLAINTS PROCEDURE The AJCC partner agrees to establish and maintain a procedure for grievance and complaints. The process for handling grievances and complaints is applicable to customers and partners. These procedures will allow the customer or entity filing the complaint to exhaust every administrative level in receiving a fair and complete hearing and resolution of their grievance. The AJCC Partner further agrees to communicate openly and directly to resolve any problems or disputes related to the provision of services in a cooperative manner and at the lowest level of intervention possible. Page 8 of 13 2501-45 XIII. EFFECTIVE DATES AND TERM OF THIS MOU The term of this MOU shall commence on June 28, 2016, and terminate on June 27, 2019, unless earlier terminated pursuant to the provisions of Section XV of this MOU. However, the AJCC Partners shall be obligated to perform such duties as would normally extend beyond this terms, including but not limited to, obligations with respect to indemnification, audits, reporting, and accounting. XIV. MODIFICATIONS AND REVISIONS This MOU and all attachments and exhibits shall constitute the entire agreement between the signatories and no oral understanding not incorporated herein shall be binding on any of the signatories hereto. This MOU may be modified, altered, or revised, as necessary, by mutual consent of the signatories, by the issuance of a written amendment, signed and dated by the signatories. XV. TERMINATION The signatories understand that implementation of the AJCC system is dependent on the good faith effort of every AJCC partner to work together to improve services to the community. The signatories also agree that this is a project where different ways of working together and providing services are being tested. In the event that it becomes necessary for one or more signatories to cease being a part of this this MOU, said entity shall notify the other signatories, in writing, 30 days in advance of that intention. XVI. ADMINISTRATIVE AND OPERATIONS MANAGEMENT License for Use During the term of this MOU, all AJCC partners to this MOU shall have a license to use all of the space of the AJCCs for the sole purpose of conducting acceptable AJCC services as outlined herein. ii. Supervision /Dav to Day Operations The day -to -day supervision of staff assigned to the AJCCs will be the responsibility of the site supervisor(s). The original employer of staff assigned to the AJCCs will continue to set the priorities of its staff, Any change in work assignments or any problems at the worksite will be handled by the site supervisor(s) and the management of the original employer. Page 9 of 13 25D -46 The office hours for the staff at the AJCCs will be established by the site supervisor(s) and the primary employer. All staff will comply with the holiday schedule of their primary employer and will provide a copy of their holiday schedule to the operator and host agency at the beginning of each fiscal year. Disciplinary actions may result in removal of co- located staff from the AJCCs and each party will take appropriate action. Each AJCC partner shall be solely liable and responsible for providing to, or on behalf of, its employee(s), all legally- required employee benefits. in addition, each party shall be solely responsive and save all other signatories AJCC partners harmless from all matters relating to payment of each party's employee(s), including compliance with social security withholding, workers' compensation, and all other regulations governing such matters. iii. Dispute Resolution The AJCC partners agree to try to resolve policy or practice disputes at the lowest level, starting with the site supervisor(s) and staff, If Issues cannot be resolved at this level, they shall be referred to the management staff of the respective staff employer and the operator, for discussion and resolution. IV. Press Releases and Communications All AJCC Partners shall be included when communicating with the press, television, radio or any other form of media regarding its duties or performance under this MOU. Participation of each AJCC partner In press /media presentations will be determined by each partner's public relations policies. Unless otherwise directed by the other AJCC partners, in all communications, each AJCC partner shall make specific reference to all other AJCC partners. The AJCC partners agree to utilize the AJCC logo developed by the State of California and the Local Board on buildings identified for AJCC usage. This also includes letterhead, envelopes, business cards, any written correspondence and fax transmittals. V. Hold Harmless/indemnification /Liability The Santa Ana Workforce Development Board agrees to indemnify, defend with counsel approved in writing by COUNTY, and hold U.S. Department of Health and Human Services, U.S. Department of Labor, the State, COUNTY, and their elected and appointed officials, officers, employees, agents and those Page 10 of 13 2501-47 special districts and agencies which COUNTY's Board of Supervisors acts as the governing Board ( "COUNTY INDEMNITEES ") harmless from any claims, demands or liability of any kind or nature, including but not limited to personal injury or property damage, arising from or related to the services, products or other performance provided by Santa Ana Workforce Development Board pursuant to this Agreement. If judgment is entered against Santa Ana Workforce Development Board and COUNTY by a court of competent jurisdiction because of the concurrent active negligence of COUNTY or COUNTY INDEMNITEES, Santa Ana Workforce Development Board and COUNTY agree that liability will be apportioned as determined by the court. Neither party shall request a jury apportionment. The County agrees to indemnify, defend, and hold the Santa Ana Workforce Development Board, their officers, employees, and agents ( "SANTA ANA INDEMNITIES") harmless from any claims, demands or liability of any kind or nature, including but not limited to personal injury or property damage, arising from or related to the services, products or other performance provided by the County pursuant to this Agreement. V1. The parties agree that separate copies of this Agreement may be signed by each of the parties, and this Agreement will have the same force and effect as if the original had been signed by all the parties. Page 11 of 13 2501-48 IN WITNESS WHEREOF, the parties hereto certify that they have read and understand all the terms and conditions contained herein and have duly authorized and caused this MOU to be executed as of the date stated below written. There are no oral understandings of the Parties or terms and conditions other than as are stated herein. *Partner Agency *Orange County Development Board By: By: Name: ON FOLLOWING PAGES Name: Bob Bunyan (Print) (Print) Title: Title: Chair Dated: Dated: *N * * * **** * * *R* *�': s4 *Yr+F *� *ik *4r>Y ** * *R *9: **** rY• k* 4* k*: MxJe -0a**Y #kR**x•k ** **xY:Fx:Y *:F* k * **9: Y: •*t< *•k* *•k* COUNTY OF ORANGE A Political Subdivision of the State of California By: Dated: Lisa A. Bartlett, Chair Orange County Board of Supervisors SIGNED AND CERTIFIED THAT A COPY OF THIS AGREEMENT HAS BEEN DELIVERED TO THE CHAIR OF THE BOARD By: Dated: Robin Stieler Clerk of the Board of Supervisors Orange County, California APPROVED AS TO FORM DEPUTY COUNTY COUNSEL M DEPUTY COUNTY COUNSEL Dated: Page 12 of 13 25D -49 Attachment B IN WITNESS WHEREOF, the parties hereto certify that they have read and understand all the terms and conditions contained herein and have duly authorized and caused this MOU to be executed as of the date stated below written. There are no oral understandings of the Parties or terms and conditions other than as are stated herein. *Partner Agency Orange County Sheriff's Department By: Name: (Print) Title: Dated: *City Santa Ana By: Name: _ Miguel Pulido (Print) Title: Mayor Dated: APPROVED AS TO FORM By: Santa Ana City Attorney *Santa Ana Workforce Development Board 0 Name: _ Lee McMurtray_ (Print) Title: Chair tommili Dated: /(, Page 13 of 13 25D -50 Ot Oil cz xp l"J V 7� Y� a S! C` C7' ten° H h O m d ° O ry ,dro a � ro d iil O ° F ro v+ ro s • • • e s n ro w h.. e U4 W P.. R. Q a' ro n �,.+1 a4 !D � � y �• ryery' .a. J N❑ .�'r ® N® E n Y O VO4 N i O i 7C u•', m 0 O d 0 M pr M d � O H -•' N o r ro .S M uir v f�D d ' 9 r g d b ro o rn m o a. m °d '•�`'' rn g w G � ° N N o eD O rx ° 'O N a n n v m MV ti � L�LL�1 —� ti a n Ot Oil cz xp l"J V 7� Y� a S! C` C7' ten° H 25D -52