Loading...
HomeMy WebLinkAbout25G - AGMT - VIDEO SECURITY SYSREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: AUGUST 16, 2016 TITLE: AGREEMENT WITH SIEMENS FOR VIDEO SECURITY SYSTEM MAINTENANCE {STRATEGIC PLAN NO. 1,1} CIT MANAGER If RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: •:• o, ❑ As Recommended ❑ As Amended ❑ Ordinance on 1 s' Reading ❑ Ordinance on 2ntl Reading ❑ Implementing Resolution ❑ Set Public Hearing For CONTINUED TO FILE NUMBER Authorize the City Manager and Clerk of the Council to execute a one -year agreement with Siemens, Inc. for professional services and maintenance of the City's video security system for the period of August 1, 2016 through July 31, 2017, in an amount not to exceed $174,914, subject to non - substantive changes approved by the City Manager and City Attorney. DISCUSSION The United States Department of Homeland Security, Office of Grants and Training has developed the Urban Areas Security Initiative (UASI) funding program. This initiative was designed to enhance the domestic preparedness of urban areas by ensuring that all emergency first responders have adequate and appropriate equipment and training to prevent, respond to, and recover from acts of terrorism. Santa Ana has been designated as an Urban Area Core City since 2003. As such, for certain grant years, Santa Ana is responsible for purchasing equipment and providing training for the 34 jurisdictions in Orange County. The US Department of Homeland Security has identified Critical Infrastructure & Key Resources (CIKR) protection as a priority for state and local jurisdictions. The Anaheim /Santa Ana Urban Area has funded all phases of a Video Security /Surveillance system for the Civic Center and Police Department within the City of Santa Ana. The project began with the installation of a video camera system at police headquarters to harden and protect the perimeter of the facility. Phase I was completed in early 2012. Phase II included the installation of 48 cameras in and around the OC Civic Center, creating a similar network to what exists at police headquarters. Due to the City of Santa Ana being the County Seat, the buildings and agencies in the Civic Center are vital to the day -to -day operations of the City, State, and Federal governments. The Ronald Regan Federal Courthouse, U.S. Marshalls and Customs office, California Appellate Court, Orange County Criminal Courts building, and the Santa Ana City Hall are all located within the OC Civic Center. 25G -1 Agreement with Siemens August 16, 2016 Page 2 The cameras connect into the Police Department's existing network, allowing for first -hand incident prevention, response, and management capability. The system is very complex and uses state -of- the -art video management technology. Architecture and integration was implemented completely by Siemens. Without a comprehensive maintenance agreement, the Civic Center and Police Department risk losing the hardened security provided by the cameras. Technical hardware and software are susceptible to and require consistent updates and /or minor adjustments or replacements. The video system's technical hardware and software require consistent updates and /or minor adjustments or replacements. Through this agreement, Siemens will provide test and inspection of equipment (quarterly), camera cleaning for all 105 system cameras (seven of which are located in intersections and will require bucket trucks), yearly renewal of the Milestone XProtect Software Upgrade Program, Sureview Immx Software, and Hiperwall Software, and priority repair or replacement of video surveillance system components, including cameras, radios, power supplies, switch equipment and cables. This agreement will cover the period of August 1 1, 2016 through July 31, 2017. This agreement was delayed as UASI staff awaited the sole source declaration from the State Office of Emergency Services. STRATEGIC PLAN ALIGNMENT Approval of this item supports the City's efforts to meet Goal #1 - Community Safety, Objective #1 (Modernize the Community Policing philosophy to improve customer service, crime prevention and traffic / pedestrian / bicycle safety). FISCAL IMPACT Funds are available in the FY 2014 UASI Grant fund (no. 12514407 - 62300 - 16422001182 - 3498). Funds will be budgeted in the following fiscal years: FY 2016 -17 FY 2017 -18 Total Carlos Rojas Chief of Police Santa Ana Police Department $160,338 $14,576 $174,914 Exhibit: 1. Agreement with Siemens APPROVED AS TO FUNDS AND ACCOUNTS: Ak,_ La-"t 1 Francisco Gutierrez Executive Director Finance & Mgmt. Services Agency 25G -2 MAINTENANCE SERVICE AGREEMENT This Agreement ( "Agreement ") dated August 16, 2016, by and between SIEMENS INDUSTRY, INC., An Illinois corporation, ( "Siemens "), and the City of Santa Ana, a charier city and municipal corporation, ( "City "). RECITALS A. The City of Santa Ana has a video surveillance system for the Police Administration Building and Civic Center Area to protect critical infrastructure and key resources. B. The City desires to retain a contractor having special skill and knowledge to maintain and repair of the video security / surveillance system. C. Siemens represents that it is able and willing to provide such services to the City. D. In undertaking the performance of this Agreement, Siemens represents that it is knowledgeable in the field and that any services performed by Siemens under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional contractor in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Siemens shall provide maintenance and repair services for the surveillance system located in the Police Administration Building and Civic Center Area, as set forth in the proposal attached hereto as Exhibit "A." 2. COMPENSATION City agrees to pay, and Siemens agrees to accept as total payment for its services the costs outlined in the proposal attached as Exhibit "A." The total sutra to be expended under this Agreement shall not exceed $174,914.00, during the term of this Agreement. 3. TERM This Agreement shall commence on August 1, 2016 and terminate on July 31, 2017, . unless terminated earlier in accordance with Section 12, below. 4. INDEPENDENT CONTRACTOR Siemens shall, daring the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor 25G -3 shall it be construed to create an employer - employee relationship, ajoint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Siemens performs the services which are the subject matter of this Agreement; however, the services to be provided by Siemens shall be provided in a manner consistent with all applicable standards and regulations governing such services. Siemens shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. 5. INSURANCE Prior to undertaking performance of work under this Agreement, Siemens shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. Siemens shall maintain commercial general liability insurance naming the City, its officers, employees, agents, volunteers and representatives as additional insured(s) and shall include, but not be limited to protection against claims arising from bodily and personal injury, including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of Siemens's operations in the performance of this Agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence. b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such insurance shall include coverage for owned, hired and non -owned automobiles. c. Worker's Compensation Insurance. In accordance with the provisions of Section 3700 of the Labor Code, Siemens, if Siemens has any employees, is required to be insured against liability for worker's compensation or to undertake self - insurance. Prior to commencing the performance of the work under this Agreement, Siemens agrees to obtain and maintain any employer's liability insurance with limits not less than $1,000,000 per accident. d. The following requirements apply to the insurance to be provided by Siemens pursuant to this section: 25G -4 (i) Siemens shall supply City with a fully executed additional insured endorsement for commercial general liability and automobile coverages which a) names the City of Santa Ana, its officers, employees, agents and volunteers as additional insured, b) provides that Siemens insurance coverage shall be primary and that any other insurance, or self - insurance maintained by the City, its officers, employees, agents and volunteers shall be excess of Siemen's insurance and shall not contribute with it. (ii) Siemens agrees to waive subrogation which any of its insurers may acquire from Siemens by virtue of payment of any loss. Siemens agrees to obtain any endorsement that may be necessary to effect this waiver of subrogation. (iii) Siemens shall maintain all insurance required above in full force and effect for the entire period covered by this Agreement. (iv) Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved in form by the City Attorney. (v) Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City. (vi) Certificates and renewals shall be sent to: Santa Ana Police Department Homeland Security Division 60 Civic Center Plaza Santa Ana, CA 92702 e. If Siemens fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City's election, to forthwith terminate this Agreement. Such tennination shall not effect Siemens's right to be paid for its time and materials expended prior to notification of termination. Siemens waives the tight to receive compensation and agrees to indemnify the City for any work performed prior to approval of insurance by the City. 6. INDEMNIFICATION Siemens agrees to and shall indemnify and hold harmless the City, its officers, agents, employees, consultants, special counsel, and representatives from liability for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including death, and claims for property darnage, which may arise from the negligence or willful misconduct of Siemens or its contractors, subcontractors, agents, employees, or other persons acting on their behalf which relates to the services described in section 1 of this Agreement. This indemnity and hold harmless agreement applies to all claims 25G -5 for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section. 7. CONFIDENTIALITY If Siemens receives from the City information which due to the nature of such information is reasonably understood to be confidential and /or proprietary, Siemens agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and /or agent of the other party is covered by this Agreement. The foregoing obligations of non -use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Siemens disclosed in a publicly available source; (c) is in rightfid possession of the Siemens without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Siemens without reference to information disclosed by the City. 8. CONFLICT OF INTEREST CLAUSE Siemens covenants that it presently has no interests and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement. 9. NOTICE With the exception of insurance certificates and renewals covered by Section 5.e.iv, above, any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons: To City: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M -30) P.O. Box 1988 Santa Ana, CA 92702 -1988 25G -6 With courtesy copies to: Santa Ana Police Department Homeland Security Division 60 Civic Center Plaza Santa Ana, CA 92702 (714) 245 -8098 Fax Number City Attorney City of Santa Ana 20 Civic Center Plaza, M29 Santa Ana, CA 92702 (714) 647 -6515 Fax Number To Siemens: Siemens Industry, Inc. Michael Dietsch, Enterprise Account Executive 10775 Business Center Drive Cypress, CA 90630 (714) 866- 289 -3006 Fax Number (714) 252 -1306 Phone Number A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty -four (24) hours after the time set forth on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded. 10. EXCLUSIVITY AND AMENDMENT This Agreement represents the complete and exclusive statement between the City and Siemens, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Siemens. The parties agree that any terns or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terns and conditions hereof, shall not bind or obligate Siemens nor the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein. 25G -7 I1. ASSIGNMENT Inasmuch as this Agreement is intended to secure the specialized services of Siemens, Siemens may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other consultants retained by City. 12. TERMINATION This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Siemens shall be entitled to receive and the City shall pay Siemens compensation for all services performed by Siemens prior to receipt of such notice of termination. 13. DISCRIMINATION Siemens shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, training, utilization, promotion, termination or other employment related activities. Siemens affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations. 14. JURISDICTION - VENUE This Agreement has been executed and delivered in the State of California and the validity, interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State of California. Both parties further agree that Orange County, California, shall be the venue for any action or proceeding that may be brought or arise out of, in connection with or by reason of this Agreement. 15. LICENSES AND PERMITS Siemens shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Siemens shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement. 25G -8 16. CONSULTANT CERTIFICATIONS a. Federal Regulations — Recipient must comply with the government cost principles, uniform administrative requirements and audit requirements for federal grant program housed within Title 2, Part 200 of the Code of Federal Regulations. b. Debarment and Suspension — As required by Executive Orders 12549 and 12689, and 2 CFR §200.212 and codified in 2 CFR Part 200, Recipient must provide protection against waste, fraud, and abuse by debarring or suspending those persons deemed irresponsible in their dealings with the Federal government. C. Audit Records - With respect to all matters covered by this agreement all records shall be made available for audit and inspection by CPTY, the grant agency and /or their duly authorized representatives for a period of three (3) years from the date of submission of the final expenditure report by the City of Santa Ana. For a period of tluee years after final delivery hereunder or until all claims related to this Agreement are finally settled, whichever is later, Recipient shall preserve and maintain all documents, papers and records relevant to the services provided in accordance with this Agreement, including the Attachments hereto. For the same time period, Recipient shall make said documents, papers and records available to City and the agency from which City received grant funds or their duly authorized representative(s), for examination, copying, or mechanical reproduction on or off the premises of Recipient, upon request during usual working hours. d. Recipient shall provide to City all records and information requested by City for inclusion in quarterly reports and such other reports or records as City may be required to provide to the agency from which City received grant funds or other persons or agencies. e. Section 504 of the Rehabilitation Act of 1973 (Handicapped) - All recipients of federal funds must comply with Section 504 of the Rehabilitation Act of 1973 (The Act). Therefore, the federal funds recipient pursuant to the requirements of The Act hereby gives assurance that no otherwise qualified handicapped person shall, solely by reason of handicap be excluded from the participation in, be denied the benefits of or be subject to discrimination, including discrimination in employment, in any program or activity that receives or benefits from federal financial assistance. The Recipient agrees it will ensure that requirements of The Act shall be included in the agreements with and be binding on all of its contractors, subcontractors, assignees or successors. E Americans with Disabilities Act of 1990 - (ADA) Recipient must comply with all requirements of the Americans with Disabilities Act of 1990 (ADA), as applicable. g. Lobbying and Political Activity - None of the funds, materials, property, or services provided directly or indirectly under this agreement shall be used for any partisan 25G -9 political activity, or to further the election or defeat of any candidate for public office, or otherwise in violation of the provisions of the "Hatch Act ". h. Recipient will comply with all applicable lobbying prohibitions and laws, including those found in United States Code Title 31, § 1352, et seq., and agrees that none of the funds provided under this award may be expended by the Recipient to pay any person to influence, or attempt to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with any federal action concerning the award or renewal of any federal contract, grant, loan, or cooperative agreement. i. Recipient will comply, and all its contractors (or subrecipients) will comply, with all requirements of the Byrd Anti - Lobbying Amendment (3'1 U.S.C. 1352), as applicable. j. Non - Discrimination and Equal Opportunity - Recipient will comply, and all its contractors (or subrecipients) will comply, with Title VI of the Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 1964, as amended; Subtitle A, Title II of the Americans with Disabilities Act (ADA) (1990); Title IX of the Education Amendments of 1972; the Age Discrimination Act of 1975, as amended; Drug Abuse Office and Treatment Act of 1972, as amended; Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970, as amended; Section 523 and 527 of the Public Health Service Act of 1912, as amended; Title VIII of the Civil Rights Act of 1968, as amended; Department of Justice Non - Discrimination Regulations, 28 CPR Part 42, Subparts C, D, E, and G; and Department of Justice regulations on disability discrimination, 28 CFR Part 35 and 39. In the event a Federal or State court, Federal or State administrative agency, or the Recipient makes a finding of discrimination after a due process hearing on the grounds of race, color, religion, national origin, sex, or disability against a recipient of funds, the Recipient will forward a copy of the findings to CITY which will, in turn, submit the findings to the Office of Civil Rights, Office of Justice Programs, U.S. Department of Justice. k. Recipient will comply, and all its contractors (or subrecipients) will comply, with all requirements of the Executive Order 11246 of September 24, 1965, entitled "Equal Employment Opportunity," as amended by Executive Order 11375 of October 13, 1967, and as supplemented in Department of Labor regulations (41 CFR chapter 60), as applicable. 1. Recipient will comply, and all its contractors (or subrecipients) will comply, with all requirements of the California Public Contract Code Section 10295.3, as applicable. m. Recipient will comply, and all its contractors (or subrecipients) will comply, with all requirements of the Copeland "Anti- Kickback" Act (18 U.S.C. 874) as supplemented in Department of Labor regulations (29 CFR Part 3), as applicable. 25G -10 n. Recipient will comply, and all its contractors (or subrecipients) will comply, with all requirements of the Davis -Bacon Act (40 U.S.C. 276a to 276a -7) as supplemented by Department of Labor regulations (29 CFR Part 5), as applicable. o. Recipient will comply, and all its contractors (or subrecipients) will comply, with all requirements of Sections 103 and 107 of the Contract Work and Safety Standards Act (40 U.S.C. 327 -330) as supplemented by Department of Labor regulations (29 CFR Part 5), as applicable. P. Recipient will comply, and all its contractors (or subrecipients) will comply, with all applicable standards, orders or requirements issued under Section 306 of the Clean Air Act (42 U.S.C. 1857(h)), Section 508 of the Clean Water Act (33 U.S.G. 1368), Executive Order 11738, and the Environmental Protection Agency regulations (40 CFR part 15), as applicable. q. Recipient will comply, and all its contractors (or subrecipients) will comply, with all requirements of the Energy Policy and Conservation Act (Pub. L. 94 -163, 89 Stat. 871), (53 FR 8078, 8087, Mar. 11, 1988, as amended at 60 FR 19639, 19645, Apr. 19, 1995), as applicable. r. Recipient will comply, and all its contractors (or subrecipients) will comply, with all requirements of Section 6002 of the Solid Waste Disposal Act, as amended by the Resource Conservation and Recovery Act, as applicable. S. Recipient agrees that the Department of Homeland Security shall have the authority to seek patent rights for any process, product, invention or discovery developed and paid for with flmding through this Agreement based on the requirements of 37 CFR§ 401, as applicable. t. Recipient may copyright any books, publications or other copyrightable materials developed in the course of or under this Agreement. However, the federal awarding agency, State Administrative Agency (SAA) and City reserve a royalty -free, non - exclusive, and irrevocable license to reproduce, publish or otherwise use, and to authorize others to use, for federal government, SAA and /or City purpose: (1) The copyright in any work developed through this Agreement; and (2) Any rights of copyright to which the subcontractor purchases ownership with support through this grant. The Federal government's, SAA's and City's rights identified above must be conveyed to the publisher and the language of the publisher's release form must ensure the preservation of these rights. 17. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and tight to bind their respective parties to each of the terms of this Agreement, and shall 25G -11 indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: MARIA D. HUIZAR Clerk of the Council APPROVED AS TO FORM: SONIA R. CARVALHO City Attorney By: (3�L1Au cl Laura A. Rossini Senior Assistant City Attorney RECOMMENDED FOR APPROVAL: CARLOSROJAS Chief of Police CITY OF SANTA ANA DAVID CAVAZOS City Manager SIEMENS INDUSTRY, INC. 25G -12 (Name) (Title) EXHIBIT A SCOPE OF SERVICES AND FEES 25G -13 August 09, 2016 City of Santa Ana 20 Civic Center Plaza (M -30) P.O. Box 1988 Santa Ana, California 92702 -1988 Michael Dietsch Enterprise Account Executive Southern California Reference: City of Santa Ana Security and Surveillance Maintenance Services Agreement (June 1, 2016 through May 31, 2617) Services Statement of Work: 1. Siemens shall provide the extension of its Maintenance, Monitoring, Repair and Support Services (Siemens Service Program), at the City of Santa Ana, per this scope of services document. 2. Term shall commence on August 1, 2016 and expire on July 31, 2017 and include systems at the following locations (but not limited to): a. Santa Ana City Hall, 20 Civic Center Plaza b. Ronald Reagan Federal Courthouse Building, 411 West 461 Street c. Santa Ana Police Department, 60 Civic Center Plaza d. Santa Ana Library, 26 Civic Center Plaza e. Santa Ana Civic Center Area, including street lights (7) E Orange County Courthouse 751 W. Santa Ana Boulevard g. Robert Thomas Building, 10 Civic Center Plaza h. Everest College, 500 W Santa Ana Blvd L State Building, 605; Santa Ana Blvd j. Federal Building, 34 Civic Center Plaza 3. Services agreement shall provide Software Maintenance Agreements for the following applications: a. Milestone XProtect Software Upgrade Program (SUP) b. Sureview Immx Software Annual Support and Maintenance (ASM) c. Hiperwall Software Maintenance Agreement (SMA) 4. Services agreement shall provide extended warranty "repair and replacement" coverage for the following systems and components: a. Milestone XProtect system i. Servers (2) b. Hiperwall Video Wall i. Servers ii. Workstations (5) iii. Network switches (2) iv, Monitors (10) c. Sureview Immix i. Server SOW Page 1 1 25G -14 SIEMENS d. Cameras (105 total cameras) e. Power Supplies f. Encoders g. Siemens supplied network switches I. Cisco ii. HP It. Communication Radios L Ubiquiti ii. Bridgewave L All connections and mist cabling provided by Siemens. 5. Services agreement shall provide preventative maintenance the following systems: a. Test and Inspection I. Cameras ii. Encoders iii. Radios iv. Antennas v. Power Supplies vi. Network Equipment vii. Servers b. Cleaning i. Cameras (105) ii. Power supplies iii. Antennas Michael Dietsch Enterprise Account Executive Southern California services on a quarterly basis for Preventative Maintenance (Test and Inspect),: Siemens shall provide quarterly inspections and testing on all covered equipment. Based on any abnormal findings, Siemens technicians will be authorized to replace parts or alter settings and programming to optimize the systems. All findings shall be provided in a quarterly report to the client. Siemens shall maintain quarterly reports, as part of client services program portfolio. Siemens will provide all system software updates, as part of annual preventative maintenance visits. All software updates are provided at no additional cost, with the valid software maintenance programs (included in this program). All items included in this service shall be clearly delineated in the scope of work document. Extended Warranty (Repair and Replace): Siemens shall provide added warranty coverage for the identified components of the clients system. Repair and replacement of worn, failed and malfunctioned equipment will be provided during normal business hours, with next day service response coverage times. Should the component be of critical or of an emergency nature, Siemens shall provide 4 hour response in diagnosing of issue and beginning of repair process. Siemens may provide temporary replacement from back - stock, if available. Siemens does not include back -stock equipment as part of this service. All afterhours and weekend services are covered under this agreement, when required. Siemens reserves the right to determine between emergency and urgent request nature of all calls, under this agreement. Systems Integrity/ Compliance Monitoring and Diagnostic Reporting: Siemens to provide real -time 24/7 monitoring of system components (servers and storage, core network and edge network SOW Page 12 25G -15 SIEMENS Michael Dietsch Enterprise Account Executive Southern California components). Health monitoring of system is critical to the maintenance of State mandated archiving requirements. Siemens utilizes network monitoring to maintain reliability, uptime, optimized configurations of hardware and software, and for diagnostic reporting that reduces life cycle costs to the system. Video Archiving Warranty: Siemens to provide required storage for maintaining compliance with California Government Code 34090.6. Increase in storage will be managed by Siemens on project by project basis. Diagnostic Reporting will provide data reports in support of storage calculations on quarterly basis and will be presented to SAPD system manager. • Siemens pricing assumes execution of preventative maintenance and cleaning services to be performed during normal business hours. • Siemens excludes all equipment not supplied and installed by Siemens, unless explicitly stated in this scope of work. Such items may include (but not limited to) Cisco Network Switches provided by others, Promise storage arrays, servers and workstations not included in coverage material list. Siemens has extended warranty on Siemens supplied equipment. • Siemens' Integrity/ Compliance Monitoring and Diagnostic Reporting service is provided utilizing Siemens' cloud -based services. All software and hardware is maintained by Siemens. • Siemens excludes all foliage control, as may be required for radio communication. • All permits and submittals to city, or local AHJ, are by others and excluded from this scope of work. • Siemens maintains HP OEM Partner status, Milestone Platinum Partner status and Cisco Gold Certified status. Service and maintenance is executed by appropriately trained service engineers. Siemens requires signed agreement or acceptable client Purchase Order, prior to all work commencement, including parts acquisition or project mobilization. City of Santa Ana Security and Surveillance Maintenance Services Agreement (August 1, 2016 through July 31, 2017) ..................... ............................... ....................$174,914.00 SOW Page 13 25G -16