HomeMy WebLinkAboutRYTE PROFESSIONALS INC. THE - 2017A-2017-020
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_AGREEMENT TO PROVIDE INFORMATION TECHNOLOGY PROFESSIONAL SERVICES
ON AN ON-CALL BASIS
THIS AGREEMENT is made and entered into this 7th day of February, 2017 by The RyTE Professionals,
Inc., a California corporation. ("Consultant"), and the City of Santa Ana, a charter city and municipal
U-1 corporation organized and existing under the Constitution and laws of the State of California ("City").
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RECITALS
A. On November 15, 2016, the City issued Request for Proposal No. 16-140, by which it sought
consultants to fuznish infon-nation technology ("IT") professional services on an on-call basis.
B. Consultant submitted a responsive proposal that was among seven selected by the City. Consultant
represents that it is able and willing to provide the services described in the scope of work that was
included in RFP No. 16-140 and attached herein as Exhibit A.
C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable
in its field and that any services performed by Consultant under this Agreement will be performed
in compliance with such standards as may reasonably be expected froze a professional consulting
firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms
and conditions hereinafter set forth, the parties agree as follows:
1. SCOPE OF SERVICES
On an as -needed basis, and at the sole discretion of City, Consultant shall furnish IT professional consulting
services as described in Exhibit A to this Agreement. Consultant's proposal is incorporated by reference
as though fully set forth herein. When the meed for a temporary technology service arises, the City may
contact any or all of the Consultants selected for an agreement under RFP 16-140 through the Order Process
outlined in Section 2 below.
2. ORDER PROCESS
When the need for a temporary technology service arises, the City may contact any or all of the Consultants
awarded an agreement pursuant to RFP No. 16-140, City will provide the assignment details and necessary
qualifications to the Consultant and a point -of -contact for the assignment.
a. The City's point -of -contact is available to answer any questions Consultant(s) may have
on the assignment, the qualifications, experience/skill level needed, desired pay rate, etc.
b. The Consultant(s) will conduct a search (if necessary), match and qualify process skills
(including technology assessment, personality assessment, reference checks, etc.) to identify qualified
potential candidates.
C. The Consultant(s) will provide the City's point -of -contact with resumes of qualified
potential candidates,
d. The Consultant(s) will provide the City's agreement manager with the proposed bill rate
for each potential candidate.
C. From the candidates offered by the Consultant(s), the City may elect a telephone or in-
person interview with one or more of the potential candidate(s). The City's point -of -contact will get in
touch with the Consultant(s) to wort-, out arrangements.
f. The City will select the candidate whose skills and experience best snatches the City's
needs and who has the lowest total cost to the City.
g. When the City has identified the candidate that it wished to engage and has notified the
Consultant, the Consultant will conduct background checks, and confirm candidate availability, interest in
the engagement and acceptance of the terms and conditions of the terms of engagement with the City.
h. One the Consultant has completed the checks and confirmations, the Consultant will notify
the City and final details will be worked out.
i. The City Agreement manager will send a confirming electronic email message to the
Consultant as final confinnation of the engagement.
j. After a candidate has been accepted but prior to the beginning the engagement, the
Consultant will infonn the candidate on pertinent Consultant business procedure (e.g, time reporting,
requesting time off, personnel benefits, etc.)
k. After an engagement starts, the Consultant will monitor their personnel's performance on
a periodic basis to ensure their continuing fit with the City and the City's satisfaction.
3. COMPENSATION
a. Consultant is one of seven Consultants selected to provide IT professional services on an
as -needed basis. Consultants have been selected pursuant to a competitive RFP process
(RFP No. 16-140). The total funds for all IT professional services provided by all seven
Consultants is a collective amount not to exceed three million dollars ($3,000,000) per year
for a total collective amount not to exceed twelve million dollars ($12,000,000) if all of the
extensions are utilized. Consultant understands and acknowledges the following:
(1) City neither warrants nor guarantees any lniniinurn or maximum
compensation to Consultant under this Agreement. It is possible that City may not utilize
Consultant's services at all; and
(2) Consultant shall be paid only for actual services performed under this
Agreement at the rates and charges identified in the order process but not to exceed the
parameters outlined in Consultant's Certification and Proposal Item Pricing' attached
hereto as Exhibit B.
b. Payment by City shall be made within forty-five (45) days following receipt of proper
invoice evidencing work perfonned, subject to City accounting procedures. Payment need
not be made for work that fails to meet the standards of performance set forth in the Recitals
which may reasonably be expected by City.
4. TERM
This Agreement shall commence on the date stated above and continue through, February 6, 2018,
unless terminated earlier in accordance with Section 17, below. The term of this Agreement may be
extended for three (3) one (1) year periods upon a writing executed by the City Manager and the City
Attorney. If the Agreement is extended, all terms and conditions, including pricing shall remain the same
and apply during the extended terms.
` Exhibit C of Consultant's proposal in response to RFP No, 16-140.
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5. INDEPENDENT CONTRACTOR
Consultant shall, during the entire terns of this Agreement, be construed to be an independent
contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to
create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise
discretion or control over the professional manner in which Consultant performs the services which are the
subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in
a manner consistent with all applicable standards and regulations governing such services. Consultant shall
pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes
relating to employees and shall be responsible for all applicable withholding taxes.
b. OWNERSHIP OF MATERIALS
This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse,
or sublicense any and all copyrights, designs, and other intellectual property embodied in plans,
specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any
tangible medium of expression, including but not limited to, physical drawings or data magnetically or
otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under
this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that
City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares
under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any
and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents
& Data which were provided to Consultant by the City. City shall not be limited in any way in its use of
the Documents and Data at any time, provided that any such use not within the purposes intended by this
Agreement shall be at City's sole risk.
7. INSURANCE
Prior to undertaking performance of work under this Agreement, Consultant shall maintain and
shall require its subcontractors, if any, to obtain and maintain insurance, as described below:
a. Commercial General Liability Insurance. Consultant shall maintain cornmercial general
liability insurance naming the City, its ofhcers, employees, agents, volunteers and
representatives as additional insured(s) and shall include, but not be limited to protection
against claims arising from bodily and personal injury, including death resulting therefrom
and damage to property, resulting from any act or occurrence arising out of Consultant's
operations in the performance of this Agreement, including, without limitation, acts
involving vehicles. The amounts of insurance shall be not less than the following: single
limit coverage applying to bodily and personal injury, including death resulting therefrom,
and property damage, in the total amount of $1,000,000 per occurrence, with $2,000,000
in the aggregate. Such insurance shall (a) name the City, its of0eers, employees, agents,
volunteers and representatives as additional insured(s); (b) be primary and not contributory
with respect to insurance or self-insurance programs maintained by the City; and (c)
contain standard'separation of insureds provisions.
b. Business automobile liability insurance, or equivalent form, with a combined single limit
of not less than $1,000,000 per occurrence. Such insurance shall include coverage for
owned, hired and non owned automobiles.
Workers' Compensation insurance. In accordance with the California Labor Code,
Consultant, if Consultant has any employees, is required to be insured against liability for
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workers' compensation or to undertake self-insurance. Prior to commencing the
performance of the work under this Agreement, Consultant agrees to obtain and maintain
any employer's liability insurance with limits not less than $1,000,000 per accident.
d. If Consultant is or employs a licensed professional such as an architect or engineer:
Professional liability (errors and omissions) insurance, with a combined single limit of not
less than $1,000,000 per claim. with $2,000,000 in the aggregate.
e. The following requirements apply to the insurance to be provided by Consultant pursuant
to this section:
(i) Consultant shall maintain all insurance required above in frill force and
effect for the entire period covered by this Agreement.
(ii) Certificates of insurance shall be furnished to the City upon execution of
this Agreement and shall be approved in form by the City Attorney,
(iii) Certificates and policies shall state that the policies shall not be canceled or
reduced in coverage or changed in any other material aspect without thirty
(30) days prior written notice to the City.
(iv) Consultant shall supply City with a fully executed additional insured
endorsement.
f, If Consultant fails or refuses to produce or maintain the insurance required by this section
or fails or refuses to fUrnish the City with required proof that insurance has been procured
and is in force and paid for, the City shall have the right, at the City's election, to terininate
this Agreement. Such termination shall not affect Consultant's right to be paid for its time
and materials expended prior to notification of termination. Consultant waives the right to
receive compensation and agrees to indemnify the City for any work performed prior to
approval of insurance by the City.
S, HOLD HARMLESS/INDEMNIFICATION
To the fullest extent permitted by law, Contractor shall indemnify, defend, and hold harmless the
City, its officers, agents, employees, consultants, special counsel, and representatives from liability; (1) for
personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims
for personal injury, including death, and claims for property damage, which may arise from the negligence
or willful misconduct of the Consultant or its, subcontractors, agents, employees, or other persons acting
on their behalf which relates to the services described in section 1 of this Agreement; and (2) from any
claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by
reason of the terms of or effects arising from this Agreement. This indernnity and hold harmless agreement
applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or
alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms
of, or effects, arising from. this Agreement. The Consultant further agrees to indemnify, hold harmless,
and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by
the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that
personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or
property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all
reasonable decisions with respect to its representation in any legal proceeding. Consultant's
indcrnnification obligations in this section shall survive expiration of this Agreement. Notwithstanding the
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foregoing, to the extent Consultant's services are subject to Civil Code Section 2782.8, the above
indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of,
pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant
9. INTELLECTUAL PROPERTY INDEMNIFICA'T'ION
Consultant shall defend, indemnify, and Bold harmless City, its officers, agents, representatives,
and employees against any and all liability or Iosses, including costs and attorney's fees, for infringement
of any United States' letters patent, trademark, or copyright, alleged or contained in the work product or
documents provided or used by Consultant under this Agreement,
10. RECORDS
Consultant shall keep records and invoices in connection with the work to be perfouned under this
Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred
under this Agreement and any services, expenditures, and disbursements charged to the City for a
minimum period of three (3) years, or for any longer period required by law, from the date of final payment
to Consultant under this Agreement. All such records and invoices shall be clearly identifiable,
Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of
such records and any other documents created pursuant to this Agreement during regular business hours.
Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to this
Agreement for a period of three (3) years from the date of final payment to Consultant under this
Agreement.
11. CONFIDENTIALI'T'Y
If Consultant receives from the City information which due to the nature of such information. is
reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or
disclose such information except in the performance of this Agreement, and further agrees to exercise the
same degree of care it uses to protect its own information of like importance, but in no event less than
reasonable care. "Confidential Information" shall include all nonpublic information. Confidential
information includes not only written information, but also information transferred orally, visually,
electronically, or by other means. Confidential information disclosed to either party by any subsidiary
and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and
nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources;
(b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful
possession of the Consultant an obligation of confidentiality; (d) is required to be disclosed by operation
of law; or (e) is independently developed by the Consultant without reference to information disclosed by
the City.
12. CONFLICT OF INTERS, ST CLAUSE
Consultant covenants that it presently has no interests and shall not have interests, direct or
indirect, which would conflict in any manner with the performance of services specified under this
Agreement.
13. NO'T'ICE
Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be
in writing and shall be deemed to be properly given if delivered in person or mailed by first class or
certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided
in this Section, to the following persons:
To City;
Clerk of the City Council
City of Santa Ana.
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Fax 714- 647-6956
With courtesy copies to:
Chief Technology Innovations Officer
Information Technology Department
City of Santa Ana
20 Civic Center Plaza
Santa Ana, CA 92702
And
City Attorney
City of Santa Ana
20 Civic Center plaza, M-29
Santa .Ana, CA 92702
Fax (714) 647-6956
To Consultant:
The RYTE Professionals, Inc.
4699 MonteFno Drive
Cypress, CA 90630
Fax (714) 821-0009
A party may change its address by giving notice in writing to the other party. Thereafter, any
communication shall be addressed and transmitted to the new address. If sent by mail, communication
shall be effective or deemed to have been given. three (3) days after it has been deposited in the United
States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by
fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time
set forth on the transmission report issued by the transmitting facsimile machine;, addressed as set forth
above. For purposes of calculating these time frames, weekends, federal, state, County or City holidays
shall be excluded.
14. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and Consultant
regarding the subject matter therein, and supersedes any and all other agreements, oral or written, between
the parties. In the event of a conflict between the teras of this Agreement and any attachments hereto, the
terns of this Agreement shall prevail. This Agreement may not be modified except by written instrument
signed by the City and by an authorized representative of Consultant. The parties agree that any terns or
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conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms
and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement
acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been
made by any party, or anyone acting oil behalf of any party, which are not embodied herein.
15. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Consultant,
Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prion written
consent of the City and any such assignment, transfer, delegation or subcontract without the City's prior
written consent shall be considered null and void. Nothing in this Agreement shall be construed to limit the
City's ability to have any of the services which are the subject to this Agreement performed by City
personnel or by other consultants retained by City.
1b. WAIVER
No waiver of breach, failure of any condition, or any right or remedy contained in or granted by
the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving
the breach, failure, right, or remedy. No waiver of any breach, failure, right, or remedy shall be deemed a
waiver of any other breach, failure, right, or remedy, whether or not similar, nor shall any waiver constitute
a continuing waiver unless the writing so specifies.
17. TERMINATION
This Agreement may be terminated by the City upon thirty (30) days written Notice of termination,
In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for
all services perfornled by Consultant prior to receipt of such notice of termination, subject to the following
conditions:
a. As a condition of such payment, City may require Consultant to deliver to the City all work
product completed as of such date, and in such case such work product shall be the property
of the City unless prohibited by law, and Consultant consents to the City's use thereof for
such purposes as the City deems appropriate.
b. Payment need not be made for work that fails to meet the standard of performance
specified in the Recitals of this Agreement.
18. COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS
Contractor shall perform all requirements under this contract in strict observance of and in
compliance with all applicable laws, regulations, ordinances, codes, and any other legislative or statutory
requirements.
19. NONDISCRIMINATION
Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual
orientation, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the
recruitment, selection, training, utilization, promotion, termination or other employment related activities
or in connection with any activities under this Agreement. Consultant affirms that it is an equal opportunity
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employer and shall comply with all applicable federal, state and local laws and regulations.
20. BACKGROUND INVESTIGATIONS
Unless exempted by the City, Consultant will conduct a backg ound check on each candidate (after the
candidate's conditional acceptance by the City and prior to the start of any engagement with the City),
Contract service personnel and consultants on assignment with or in support of the Santa Ana Police
Department ("SAPD") will be required to pass an SAPD background investigation prior to beginning work
with SAPD. Full name, address, phone number, birth date, Social Security number and driver's license
number must be furnished to the City upon request. An application for SAPD background must be
completed by each prospective contract service person who will be providing on-site services to SAPD,
21. OVERTIME AND HOLIDAYS
The City will pay only straight time (i.e. no increase in effective hourly billing rate) for all hours worked
under this Agreement. Overtime will be considered as any tune in excess of the City's scheduled work
week, The City will pay only for hours in excess of a normal schedule when authorized in advance by the
City's Information Technology Director or a designated manager and then only at a straight time rate. The
City does not provide compensation for temporary technology contract service personnel or technology
consultants for holidays unless they are required to work on a City holiday and their work tune has been
prior approved by the City's Information Technology Director or a designated manager and then only at a
straight time rate.
22. JURISDICTION - VENUE
This Agreement has been executed and delivered in the State of California and the validity,
interpretation, performance, and enforcement of any of the clauses of this Agreement shall be determined
and governed by the laws of the State of California. Both parties further agree that Orange County,
California, shall be the venue for any action or proceeding that maybe brought or arise out of, in connection
with or by reason of this Agreement,
23. PROFESSIONAL LICENSES
Consultant shall, throughout the terra of this Agreement, maintain all necessary licenses, pennits,
approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by
the laws and regulations of the United States, the State of California, the City of Santa Ana and all other
governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain
or maintain such pennits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for
termination of this Agreement.
24. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature herein below has the power,
authority and right to bind their respective parties to each of the terms of this Agreement,
and shall indemnify City frilly, including reasonable costs and attorney's fees, for any
injuries or damages to City in the event that such authority or power is not, in fact, held by
the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth
in the body of this Agreement.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first alcove
written.
ATTEST:
_ .-<'-:).
Maria D. Huizar
Clerk of the Council
APPROVED AS TO FORM:
SONIA R. CARVALI-IO
City Attorney
By: 4ou-KI,
Laura A. Rossini
Senior Assistant City Attorney
RECOMMENDED FOR APPROVAL:
r
Jack uli
Clhie echthology Innovations Officer
Infoznation Technology Department
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CITY OF SANTA ANA
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Gerardo Mouet _
Acting City Manager
CONSULTANT:
/VL1
Wende Morishige
President
The RyTE Professionals, Inc.
V, **1'0�
EXHIBITA
EXHIBIT A - SCOPE OF SERVICES
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR
INFORMATION TECHNOLOGY AS -NEEDED PROFESSIONAL SERVICES
DESCRIPTION AND SCOPE OF WORK
The City of Santa Ana is soliciting proposals from qualified Proposers who can provide
technology contract service personnel and consulting services on an as needed basis for a one-
year period, with possible extensions of three (3) additional one-year periods. This terra is
subject to final approval by the Santa Ana City Council.
Services under any resulting agreement will be for the Information Technology Department
(ITD). ITD will administer agreement(s) resulting from this RFP.
It is anticipated that the services provided through these agreements would be used in five (5)
distinct manners;
• Provide staff for temporary situations that do not justify the addition of regular City staff.
(junior- and senior -level)
• Provide temporary contract service personnel with unique technology skills to act as a
technical resource to project teams for projects that do not justify the addition of regular
1 staff.
• Provide additional resources for situations that exceed the capacity of existing City staff.
• Provide project -based consulting and implementation support (fixed or hourly cost).
• Provide managed services based on service. (i.e., server support per server, desktop
support per PC, etc.)
All five (5) situations require highly qualified, technology contract service personnel who perform
exceptionally well in their specialties.
Technology contract service personnel and consultants will work individually as technical
resources or as members of project teams, and will be under the overall general direction of City
technology management. In certain instances, sub -projects may be contracted out.
1. OVERVIEW OF EXISTING SYSTEMS
a. Infrastructure
• About 40 physical Wintei-based servers and 250 + VMwaro virtualized servers
supporting enterprise applications/services, local area networks and various
department -specific applications
• Multiple HP storage systems including Left Hand and SPAR. SAN nodes and clusters
utilize !SCSI and Fiber Channel interfaces.
RFP 16-140
November 2016 # 1
• Gigabit Ethernet fiber links through City Hall and connected annex
• Multiple network segments supporting more than 24 City operating locations
interconnected via a wide area network
• Approximately 250 Aruba wireless access points throughout City Hall and most
remote City facilities. Wireless network access is available for City staff and guest
access.
• Switched Ethernet backbone in City Hall connecting City Hall LANs and computer
operating in the Central Computer Center
• Mobile Device Management system utilized to manage and secure 334 personal and
City issued smartphones and tablets
• The City's telecommunications network serves 22 operating locations through an
AT&T network of local, T-1, Fiber Optic and OPX lines with approximately 3,352
equipped voice ports, 40 voicemail ports, 2,104 telephone extensions and 1,773
telephone instruments.
• The existing telecommunications infrastructure is comprised of 14 NEC telephone
switches (NEAX 2400 IPX, NEAX 2000 IPX, NEAX 2000 IPS), key systems (NEAR
INFOSET 408) and 32 VolP telephones plus a CENTIGRAM 640 voice processing
system with 40 ports and 120 hours of storage.
• The City has adopted the ANSI/EIAfTIA and NEC standards, as well as BICSI design
and installation methods for all materials, installation, testing, configuration and
documentation of the City telecommunications infrastructure. These guidelines are
based upon widely used industry standards such as, but not limited to, EIA/TIA 568,
569, 57D, 606A, 607, including all TSB's, and the NEC codes related to
Telecommunications Infrastructures.
b. Applications
• Infor Lawson financial application
• Highline HR/Payroll application
• Laserfiche document management
• ESRI GIS
•
Cherwell ITSM
• IVOS Workers' Compensation
• Tritech CAD and RMS
+� iNovah cashiering
• Systems and Software's enQuesta CTS
• Drupal CMS
• Variol.rS .NET -based homegrown applications
• Various Microsoft Access -based applications
c. Desktop/Mobile.
• Approximately 2,000 Dell desktop and laptop coEnputers
• Approximately 300 Apple iPhone, Apple Wad and Sarnsung Galaxy devices
RFP 16-140
November 2016
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2. SERVICES BEING SOUGHT
The City seeks Proposers to provide contract service personnel with specific technology skills to
perform assignments of varying length, Multiple pre -approved Proposers may be contacted to
propose resources and a quote for a requested assignment/project.
In response to requests from the Information Technology Department, the Proposer(s) shall:
a. Research their roster of personnel and/or recruit for potential candidates.
b. Screen available candidates in order to match technology skills and work experience
with requirements of the City job assignments.
c. Confirm candidate qualifications including technology skills, experience, work habits,
interpersonal skills, quality of work performed, reference checks, etc.
d. Confirm candidate availability for the City assignment.
e. Provide the Information Services Division with resumes of screened qualified candidates
(identifying skills, work experience and education) and their charge (i.e. bill) rates.
f. Upon the City's conditional acceptance of a candidate, conduct background checks (See
Section 6.1 for details).
g. After a candidate has been accepted but prior to beginning the engagement, inform the
candidate on the standard of conduct required of those working with the City and brief
the candidate on pertinent Proposer business procedures (e.g. time reporting,
requesting time off, personnel benefits, etc.)
h. After an engagement starts, monitor their personnel/s' performance on a periodic basis
to ensure their continuing fit with the City and the City's satisfaction.
There is no guarantee as to the number of times a Proposer will be used or the dollar amount
that will be expended with them.
3. PROPOSER RESPONSIBILITIES
a. Proposer(s) will be responsible for all payments and benefits for contract service
personnel placed on assignments with the City, including payroll, taxes, other
withholding, vacation, other benefits, etc. (See Section 6.13 for details).
b. Proposer(s) will be responsible for the conduct of any temporary contract service
personnel placed with the City. If, at the sole discretion of the City, a temporary contract
service person is determined to be unsatisfactory for any reason, the Proposer will
withdraw the individual upon notification by the City. The City will not be charged for the
period of unsatisfactory service.
c. Proposer(s) will provide training and education programs for their personnel on
assignment with the City. This is intended to ensure that these personnel remain
technically knowledgeable to perform their assignments for the City.
Proposer(s) will provide programs that will promote the retention of their personnel on
assignment with the City.
RFP 16-140
November 2016 1 S
4. DESCRIPTION OF TECHNOLOGY POSITIONS TO SE PROVIDED
The skills and services will be needed in the technology categories of:
Application & Development Services
• Telecommunications Services
• user Support Services
• Business 1 Application 1 Project Consulting Services
• Technology Operations & Support Services
Specific abilities required will vary depending on the operations and projects involved, Detailed
identification of knowledge, skills, abilities, experience and education will be provided for each
assignment with the City.
Table 1, below, shows a sample of technology -related positions by category for which the City
may seek Proposer(s) to provide contract service personnel. This list is not exhaustive or fixed.
As the technology needs of the City change, the technology specialties sought will also change,
This list does demonstrate the range and depth of technology fields and positions potentially
sought by the City.
Contract service personnel and consultants may be expected to perform other related duties not
specifically detailed herein or in the City's pre -engagement description of the assignment (at the
quoted rate) but that are generally within the scope of the job classification requirements for
knowledge skills and abilities specified.
The City does not require that each Proposer be able to provide candidates for all the range
and depth of technology job positions covered by this RFP. Each Proposer will be asked in its
proposal to identify the technology category or categories for which it can provide qualified
candidates or consulting services to the City.
RFP 1s-140
November 2016 14
Table 1 - Potential Technology Specialties by Category (Caution: Llstis notcomprehenslvel
Applications & Development Services
• Systems Architect and Engineer
• Systems Analyst
• Programmer/Developer (MS Windows Visual
Studio and SQL for cUentlserver environment)
• Web Developer (.NET/PHP)
• Database Administrator (MS SQL)
• Document Imaging Application Specialist
• Business Intelligence Specialist
• Mobile App developer (iOS & android OS)
Telecommunications Services
• Telephone System Administrator
• Telephone System Engineer
• Voice System Engineer (Centigram)
• Cabling Installer
User Support Services
Help Desk Specialist
* IT Support Specialist (Desktop)
• Mobility Technology Coordinator
• IT Support Intern
RFP 16-140
November 2016
Business / Application / Project
Consulting Services
• IT Business Analyst (with municipal government
experience)
• Project Lead (for deployment of purchased
software application)
• Project Lead (for software development project)
• Technology Consultant for specialized application
(See Section A above, e.g„ Lawson, HighLine,
etc.)
• System Evaluation & Selection Consultant
Technology Operations & Support
Services
• Infrastructure Architecture / Planning Engineer
• Network Engineer (Cisco)
• Network Security Engineer (Cisco)
• Network Specialist — LAN Administrator (Cisco)
• MS Exchange Engineer
• Anti -Virus & Anti -SPAM Services Administrator
• Data Center Engineer (HP servers, Win OS,
VMware, HP SAN)
• Wireless infrastructure e=ngineer (Aruba)
15
5. ORDER PROCESS
When a need for temporary technology contract services or consulting arises, the City may contact any or all
of the Proposer(s) (those Proposers selected and awarded an agreement)
a. The City will provide the assignment details and necessary qualifications to the Proposer(s) and a
point -of -contact for the assignment.
b. The City's point -of -contact is available to answer any questions Proposer(s) may have on the
assignment, the qualifications, experience/skill level needed, desired pay rate, etc.
c. The Proposer(s) will conduct a search (if necessary), match and qualify process skills (including
technical assessment, personality assessment, reference checks, etc.) to identify qualified potential
candidates.
d. The Proposer(s) will provide the City's point -of -contact with resumes of qualified potential candidates.
e. The Proposer(s) will provide the City's agreement manager with the proposed bill rate for each potential
candidate.
f. From the candidates offered by Proposer(s), the City may elect to conduct a telephone or in-person
interview with one or more of the potential candidate(s). The City's point -of -contact will get in touch with
the Proposer(s) to work out the arrangements.
g. The City will select the candidate whose skills and experience best matches the City's needs and who
has the lowest total cost to the City.
h. When the City has identified a candidate that it wishes to engage and has notified the Proposer, the
Proposer will conduct background checks, and confirm candidate availability, interest in the
engagement and acceptance of the terms and conditions of an engagement with the City.
i. Once the Proposer has completed the checks and confirmations, the Proposer will notify the City and
final details will be worked out.
j. The City agreement manager will send a confirming electronic mail message to the Proposer as final
confirmation of the engagement.
k. Atter a candidate has been accepted but prior to beginning the engagement, the Proposer will inform
the candidate on the standard of conduct required of those working with the City and brief the candidate
on pertinent Proposer business procedures (e.g. time reporting, requesting time off, personnel benefits,
etc.)
1. After an engagement starts, the Proposer will monitor their personnel's performance on a periodic basis
to ensure their continuing fit with the City and the City's satisfaction.
6. TERMS & CONDITIONS
The following terms and conditions will be included in any subsequent agreement with the City. These terms
and conditions are being repeated in this RFP due to their special impact in defining a contractual relationship
between prospective Proposer(s) and the City.
6.1 Background Investigations
Unless exempted by the City, Proposer(s) will conduct a background check on each candidate (after the
candidate's conditional acceptance by the City and prior to the start of any engagement with the City).
Contract service personnel and consultants on assignment with or in support of the Santa Ana Police
Department (SAPD) will be required to pass a SAPD background investigation prior to beginning work with
SAPD. Full name, address, phone number, birth date, Social Security number and driver's license number
RFP 16-140
November 2016 16
must be furnished to the City upon request. An application for SAPD background must be completed by each
prospective contract service person who will be providing: on-site services to SAPD.
6.2 Certificate of Insurance
Proof of insurance is NOT required to be submitted with the proposal, but it will be required prior to the City's
award of any Agreement.
Proposers should carefully consider the City insurance requirements and the related documentation included in
the Sample Agreement (See Appendix B) and in the Sample Insurance Forms (See Appendix G). Proposals
should be based on full and complete compliance with all parts and directions relating to these insurance
requirements.
6.3 City Responsibilities
There is no guarantee as to the number of times an agency will be used or the dollar amount that will be
expended with them.
6.4 Cancellation
The agreement may be cancelled by either party with 30 days' written notice
6.5 Contract service Personnel & Consultants
This Agreement shall not render the Contract Service Personnel and Consultants an employee, partner, agent
of or joint venturer with the City for any purpose. Any Contract Service Personnel and Consultant is and will
remain an independent contractor in (his or her) relationship to the City. The City shall not be responsible for
withholding taxes with respect to the Service Personnel's and Consultant's compensation hereunder. The
Contract Service Personnel and Consultant shall have no claim against the City hereunder or otherwise for
vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability
benefits, unemployment insurance benefits or employee benefits of any kind,
6.6 Documents to Be Construed Together
The Bequest for Proposals, the Proposal and all documents referred to in the complete specifications and the
Agreement to be entered into between the Proposer and the City, and all modifications of said documents,
shall be construed together as one document.
6.7 Errors and Omissions
Proposer(s) shall not be allowed to take advantage of any errors in or omissions in the Request for Proposal.
Full instructions will be given if such error or omission is discovered and called in a timely manner to the
attention of the City.
6.8 Evidence of Financial Ability
At the option of the City, Proposers may be required to furnish evidence of sufficient financial ability and
responsibility to enable them to fulfill this Agreement,
6.9 Firm Commitment of Availability of Service
Once a proposal is opened, a Proposer is otherwise expected to maintain an availability of service as set forth
in its proposal for the stated prices for the full Agreement term after date of opening proposals.
RFP 16.140
November 2016
17
6.10 Intellectual Property Rights
All work performed by temporary contract service personnel/consultants for the City becomes the sole property
of the City of Santa Ana, and the City retains all rights to that work.
6.11 Invoices
Proposer(s) will submit invoices upon completion of work performed. As a basis for payment of invoices,
temporary staff/consultants must provide Proposer(s) with a timesheet for each billing period, signed by their
City of Santa Ana supervisor. This timesheet must show the project assignments during the billing period and
hours worked for each project.
Ali invoices submitted for payment must show the breakdown of hours actually worked for each individual
according to their timesheets.
The City will pay invoices within 30 days after approval by the City Agreement administrator.
No purchase orders will be issued.
6.12 Labor and Wage Requirements
The Proposer shall be fully responsible for ensuring:
a) The payment of all salaries, wages, bonuses, Social Security, Workers' Compensation taxes,
Federal and State Unemployment Insurance, and any and all taxes relating to the personnel
furnished under this agreement.
b) Withholding State and Federal Income taxes
c) F.1.C.A. taxes
d) Providing Workers' Compensation for its personnel
e) Compliance with all other laws relating to employees and contract personnel, such as wage and
hour laws, safety and health requirements, and collective bargaining laws.
6.13 Orders
The City does not guarantee any specific number of hours or assignments will be made during the life of this
agreement.
City requirements for temporary services not specified in this proposal will be contracted on the open market in
the customary manner.
Proposer(s) will be required to provide some mutually acceptable means for the City to contact them during
normal business hours of 8:00 a.m. to 5 p.m. Pacific Time, Monday through Friday.
6.14 Overtime and Holidays
The City will pay only straight time (i.e. no increase in effective hourly billing rate) for all hours worked.
Overtime will be considered as any time in excess of the City's scheduled work week. The City will pay only for
hours in excess of a normal schedule when authorized in advance by the City's Information Technology
Director or a designated manager and then only at a straight time rate.
The City does not provide compensation for temporary technology contract service personnel or technology
consultants for holidays unless they are required to work on a City holiday and their work time has been prior
approved by the City's Information Technology Director or a designated manager and then only at a straight
time rate.
RFP 16-140
November 2016
1$
The following are City Holidays:
• New Year's Day
• Martin Luther King Jr. Day
• Presidents' Day
• Memorial Day
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day (2 days)
• Christmas Eve
• Christmas Day
7. SUPPLEMENTAL QUESTIONS
Proposer must include:
a. Short summary description of the organization
b. Short summary description of the ownership
c. Description of the major service offered by the Proposer's firm
d. List of acceptable invoicing frequencies. (i.e., weekly, bi-weekly, semi-monthly, monthly)
e. The number of years that the Proposer has been in the business of providing temporary technology
contract service personnel and/or consulting services of the kind sought by the City. (if company
name or ownership has changed of the period cited, please note and explain.)
f. Description of the overall qualifications of the Proposer, including its experience and its ability to
provide temporary technology contract service personnel and/or consulting services
g. Description of any unique qualifications and experience that distinguish the Proposer's ability to
provide temporary technology staffing and/or consulting
h, Confirmation of the Proposer's willingness and capability to agree to and to follow the terms and
processes outlined in this RFP and any resulting agreement including all administrative and billing
procedures of the City
L Description of any other information the Proposer feels is relevant in helping the City gauge the
Proposer's business stability
j. No more than three (3) samples of the style of resumes that your firm would provide to clients. (This
will allow the City to assess the readability of the formats and the usefulness of contents of the
resumes the City could expect from the Proposer. These resumes will not be used to rate potential
candidates.)
k. List of the types of technology specialties for which the Proposer provides temporary placements or
consulting services, (For example, if you only provide consulting services for a specific product or
skill -set, please specify.)
I. List of any unique qualifications and/or experience that distinguish the Proposer's ability to provide
temporary Contract Service Personnel or consulting services in the various technology
RFP 16-140
November 2016 15
fields/specialties. For example, a Proposer may have the capability to provide emergency
placements with 24 hours, to conduct technical qualifying testing, to use highly -qualified technology
screeners to evaluate and rate candidates'skills, to employ special techniques to track a placed
contractor's performance, to provide on-call for specialized technology needs, etc. These are
examples only and not mandatory services or qualifications,
m. Description of Proposer's methods used to identify potential candidates
n. Description of Proposer's methods used to screen candidates and to match their qualifications against
the requirements of a City job assignment
o. Description of Proposer's methods used to assess and confirm candidate's technology
skills/knowledge, experience, work habits, interpersonal skiffs, etc.
p. Description of Proposer's methods used to establish candidate availability with respect to the project
schedule of the City assignment
q. Description of the quality (as opposed to quantity) of the candidates within a job assignment (e.g. City
seeks senior network engineer) that the Proposer can provide
r, Explanation of any training opportunities made available by the Proposer for technology personnel
engaged with the City
s. Explanation of any effort the Proposer takes to ensure that the technology knowledge and skills of its
staff engaged with the City are maintained and refreshed during long term engagements with the City
t. Description of any programs and benefits provided by the Proposer to its Contract Service Personnel
and Consultants engaged with the City that ensure their retention for the period required by the City
u. Confirmation that there are no penalties to the City, Contract Service Personnel or consultants if the
individual was to become a City employee. if there is a minimum amount of contract time that would
need to occur, specify that amount of time (e.g, After six months of placement, Contract Service
Personnel may be hired without any penalties, etc.).
RPP 16-140
November 2016 20
EXHfBIr a
k tl Y 4699 Montefino Drive
Cypress, CA 90630
Main line: 714.821,6699
Fax: 714.821.0049
M4 rytepros.com
EXHIBIT C
PROPOSERS CERTIFICATION and PROPOSAL ITEM PRICING
CITY OF SANTA ANA REQUEST FOR PROPOSALS FOR INFORMATION TECHNOLOGY AS.
NEEDED PROFESSIONAL SERVICES
Certification - I certify that 1 have read, understand and agree to the terms and conditions of this
Request for Proposals. I have examined the Scope of Services (Exhibit A) and am familiar with the
scope of work locations. I am familiar with all the existing conditions and limitation that may
impact work requests. I understand and agree that I am responsible for reporting any errors,
omissions or discrepancies to the City for clarification prior to the submission of my proposal.
THE RyTE Professionals has read, understand and agrees to the terms and conditions of this Request for
Proposal, and agrees to the terms above.
1. APPLICATION/TECHNOLOGY-SPECIFIC PRICING
Complete this table if your organization consists of permanent employees who specialize In a
specific application or technology and have fixed standard pricing. For example, you may provide
a Lawson Technical resource or a HighLine functional resource. These should be actual
committed rates that would good for the entire term of the agreement, including the optional
renewals. Onsite rates should be fully inclusive of all travel costs. Add as many rows as
necessary.
THE RyTE Professionals does not hire permanent employees,
2. GENERAL, STAFFING PRICING
Complete these tables if your organization hires temporary employees or subcontractors to fill
assignments (staffing firm model) for each of the Technology Specialties listed in Table 1, Exhibit
A, Section 4. For example, you may provide a system Analyst or a Network Engineer.
Estimated Rates
These rates are just estimates based on current engagements that you have. Actual rates will be
quoted at the time of order placement per the process described in Exhibit A, Section 5. Add as
many rows as necessary.
See table below for Technology Specialty. These rates reflect current consultants on assignment in these
specific skillsets.
THE RyTE Professionals does not have a "Technology Specialty", such as SAP or LAWSON, but rather
specializes in finding consultants with specific skill sets as needed by our clients. If the City of Santa Ana
needs a Lawson Developer, for example, we would engage a search on our current database, as well as
network in the appropriate areas to find these skillsets.
21
■ E Pros .:
L
4699 M.ontefino drive
Cypress, CA 90630
Main line; 714.821,6699
Fax. 714.821.0009
rytepros.com
Estimated Hourly
Technology Specialty Rate
Offsite, no travel
Estimated Hourly
Rate
Onsite, Inc., travel
Minimum
Hours
Applications & Development Services
Systems Architect and Engineer $85.00 - $110.00
$85.00 - $110.00
40 hours
Systems Analyst $70.00 - $85.00
$70.00 - $85.00
40 hours
Programmer/Developer (MS Windows Visual Studio
and SQL for clfent/server environment) $60.00 - $85.00
Web Developer .NET/PMP $65.00 - $85.00
$60.00 - $85.00
$65.00 - $85.00
40 hours
40 hours
Database AdministratorM5 SQL $80.00-$1 - 00.00
$80.00 - $100.00
40 hours
Document Imaging Application Specialist $65.00 - $85.00
Business Intelli ence Ser ecialist $80.00 - $95.00
$65.00 - $85.00
$85.00 - $95-00
40 hours
40 hours
Mobile A s develo 1OS and Android OS $70.00 - $95,00
$70.00 - $95,00
40 hours
Telecommunications Services
Telephone S stems Administrator NIA
Telephone System Engineer N/A
Voice S stem En ineer Centi tarn N/A
Cabling Installer NIA
User Support Services
NIA
NIA
N/A
N/A
40 hours
40 hours
40 hours
Help Desk Specialist $25.0+0 - $45.00
IT Support Specialist(Desktop) $25.00 - $45.00
Mobility Technology Coordinator $45.00 - $85.00
$25.00 - $45.00
$25.00 - $45.00
$45.00 - $65.00
40 hours
40 hours
40 hours
IT Support Inter $20.00 - $30.00
$20.00 - $30.00
40 hours
Business/Application/Project Consulting Services
IT Business Analyst (with municipal government
experience $70.00 - $85.00
$70.00 _ $85.00
40 hours
Project Lead (for deployment of purchased software
a llcation) $80.00 - $90.00
$80,00 -.$90.00
40 hours
Technology Consultant for specialized application $80.00 - $110.00
System Evaluation & Selection Consultant $80.00 - $95.00
Business Analyst $65.00 - $85.00
$80.00 - $110.00
$80.00 - $95.00
$65-00 - $85.00
40 hours
40 hours
40 hours
Project Coordinator $50.00 - $75,00
Program Mann er $85.00 - $110.00
$50.00 - $75.00
$85.00 - $110.00
40 hours
40 hours
Pro'eci Manager $85.00 - $110.00
$85.00 - $110.00
40 hours
22
TE Pros
is
Technology Operations & Support Services
Infrastructure Architecture/Planning Engineer
Network En ineer Cisco
Network security Engineer (Cisco)
MS Exchange Engineer
Anti Virus & Anti SPAM Services Administrator
Data Center Engineer (HP servers, Win OS, Vmware, HP
San)
Wireless Infrastructure Enaineer fArifhal
4699 Montefino Drive
Cypress, CA 90630
Main line: 71 x#.821.6699
Fax: 714,821,0009
rytepros.carn
$85,00 - $110.00
$85.00 - $110.00
40 hours
$70.00 - $95.00
$75.00 - $95.00
40 hours
$65.00 - $80.00
$65.00 - $80.00
40 hours
$65.00 - $80,00
$65.00 - $80.00
40 hours
$60.00 - $75.00
$60.00 - $75,00
40 hours
$65.00 - $85.00
$75.00 - $95.00
40 hours
$70.00 - $95.00
$75.00 - $95.00
40 hours
The above rates represent our consultants' range of rates currently on assignment. We currently have
over 100 consultants working for THE RyTE Professionals. These range from junior to senior levels. We
will make every effort to meet the City of Santa Ana's rates and requests and hopes to be favorably
reviewed. If there is NIA in the box, we currently do not have those skillsets working for us.
23
Kyw Pros
E
Markup Percentages
4699 Montefino Drive
Cypress, CA 90630
Main lite: 714.821.6699
Fax., 714.821.0009
rytepros.corn
This reflects the markup percentages used by your firm to when staffing Contract Service
Personnel with the City. The first row reflects the markup if the Proposer(s) are asked to find a
resource. Since this scenario requires additional marketing costs, it Is expected the markup will
be higher. The second row should reflect the markup if a resource has already been identified and
no marketing is required. Furthermore, identify the different markup percentages between a W2
employee and Corp -to -Corp resource. Finally, estimate approximately how many hours would be
necessary before the markup (and corresponding rate) would drop to that of the Identified
resource markup percentage. These percentages should remain fixed throughout the entire term
of the agreement, including optional renewals.
Technology Specialty
W2 Employee Corp -to -Corp
Est. Tours Until Rate
Markup % Markup %
Drops to Identified
Resource Marko %
Proposer Found Resource
35% 20%
NIA
Identified Resource
30%* 15%*
NIA
To be determined at acceptance of candidate
* Please note: Due to California tax laws and mandates in place:, our payroll or Identified Resource
markup must include adjustments for this. Depending on the rate, this markup could fluctuate to a lesser
SWS2, Inc./DBA THE RyTE Professionals 714.821.6699/714.821.0009
LEGAL NAME OF COMPANY PHONE AND FAX NUMBERS
4699 MONTEFINO DRIVE, CYPRESS, CA 90630
BUSINESS ADDRESS
WENDE MORISHIGE PRESIDENT
PRINTED NAME OF AUTHORIZED AGENT
2/9/17
TITLE
SIGNATURE OF AUTHORIZED AGENT DATE E-MAIL ADDRESS
FEDERAL ID NUMBER (IF APPLICABLE) CONTRACTOR LICENSE NUMBER (IF
APPLICABLE)
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED
NONRESPONSIVE.
24
SWS21-1 OP ID: N
ACC�►1 I► CERTIFICATE OF LIABILITY INSURANCE
DATE n'11n1J9n4 YY)
Pt "t!!ti i'... !'tl17
THUS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT' BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER,
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION 1S WAIVED, subject to
the terms and conditions of the ,policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the
certificate holder in lieu of such endorsement(s).
PRODUCER CONTACT Jose
Milik & Associates Insurance NAME: ph Flares
PHONE91)9-468 2233 -. .- FAx 909-4613-2232
Services, Inc. LAIC No,
o Extl (.AACA Nol - —
917 S Village Oaks Dr, 101 E-MAIL
Covina, CA 911724 ADDRESS: joseph cI millkllnsurance.com
--
Joseph Flores ..... ...,INS�R"I S) AFFORDING COVERAGE-- NAIC #
INSURER A: Hartford Insurance Group 129424
— _. .
INSURED Svds2 Inc. - --
INSURER B:Zurich American Insurance Co 40142
a the Ryte Professionals
4699 Montefino Dr. INSURER c
Cypress, DA 90630 INSURER D
INSURER E
INSURER F
COVPPAGFS CFRTIFICATF MIIMRr-P- RFXnelnnl K1111RAPPID.
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH' THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
INSRi ADDL - -
LTR TYPE OF INSURANCE. 3UBR1 ... ..... ...................._... POLICY EFF POLICYEXP
SID POLICY NUMBER MMIDDIYYYY MMIDDIYYYY LIMITS
A I X COMMERCIAL.. GENERAL LIABILITY..
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EACH OCCURRENCE $ 1,000,00
-
CLAIMS -MADE [ l OCCUR
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' 09/05/2017
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II...pR�MISES_�Ea gPcurrence) $-___- 1,000,00
MED EXP (Anyone person) $ 10,000
PERSONAL 1 ADV INJURY $ 1,000,000
G,ENL AGGREGATE LIMIT APPLIES PER:
J GENERAL AGGREGATE $ 2,000,000
X POLICY ❑ PRO- f
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PRODUCTS . COMPIOP AGG $ 2,000,000
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$
AUTOMOBILE
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LIABILITY
COMBINED SINGLE LIMIT S 1,000�,000
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BODILY INJURY (Per person) S
A
ANY AUTO
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ALL OWNED -- SCHEDULED
AUTOS AUTOS
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BODILY INJURY (Par acaudent) $
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HIRED AUTOS --_ AUTOS
f
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PROPERTY DAMAGE S
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EACH OCCURRENCE $ 5,000,00,-
----
AGGREGATE $ 5,000,000
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EXCESS LIA6GLAI'.MSMADE'2SBAUU2017
09105/2016
09/05/2017
I
DER RETENTION
WORKERS COMPENSATION
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OFFICERIMEMBER EXCLUD= YI 1 N''�p�
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STATUTE ER _
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----- ................... .. ................ .
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PRA009333000
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jAggregate 5,000,000
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PRA009333000
04/01/2016
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bis Acts 3,000,000
DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD 101, Additional Remarks. Schedule, may he attached tf more space is required)
"30 day notice of cancellation except in the event of nonpayment.
The City of Santa Ana, its officers, employees, agents, and representatives
are named as Additional Insured regarding the General Liability policy
(endorsement to be issued by carrier).
t:CKI Irlti•AIC MULL)r-K L;ANGt,LLAIIUN
CIT'YSAA
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
City of Santa Ana THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
ACCORDANCE WITH THE POLICY PROVISIONS.
Finance & Management Servs..
20 Civic Center Plaza, M-16 AUTHORIZED REPRESENTATIVE
PO Box 1988 r
Santa Anal, CA 92702
O 1'9168-2014 ACORD CORPORATION, All rights reserved.
ACORD 25 (2014101) The ACORD name and logo are registered marks of ACORD
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.
NOTICE OF CANCELLATION TO CERTIFICATE HOLDER(S)
This policy is subject to the following additional Conditions:
A. If this policy is cancelled by the Company, other If notice is mailed, proof of mailing to the last known
than for non-payment of premium, notice of such mailing address of the certificate holder(s) on file with
cancellation will be provided at least thirty (30) days the agent of record or the Company will be sufficient
in advance of the cancellation effective date to the proof of notice.
certificate holder(s) with mailing addresses on file Any notification rights provided by this endorsement
with the agent of record or the Company. apply only to active certificate holder(s) who were issued
B. If this policy is cancelled by the company for non- a certificate of insurance applicable to this policy's term.
payment of premium, or by the insured, notice of Failure to provide such notice to the certificate holder(s)
such cancellation will be provided within ten (10) will not amend or extend the date the cancellation
days of the cancellation effective date to the becomes effective, nor will it negate cancellation of the
certificate holder(s) with mailing addresses on file policy. Failure to send notice shall impose no liability of
with the agent of record or the Company. any kind upon the Company or its agents or
representatives.
Form SS 12 23 06 11 Page 1 of 1
2011, The Hartford
ADDITIONAL INSURED ENDORSEMENT
Insurance Company The Hartford
This endorsement
# 72SBAUU2017
modifies such insurance as
relating to the following:
is afforded by the provisions of Policy
The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701; it officers,
employees, agents and representative are named as additional insureds ("additional
insureds") with regard to liability and defense of suits arising from the operations and uses
performed by or on behalf of the named insured.
2. With respect to claims arising out of the operations and uses performed by or on behalf of
the named insured, such insurance as is afforded by this policy is primary and is not
additional to or contributing with any other insurance carried by or for the benefit of the
additional insureds.
3. This insurance applies separately to each insured against whom claim is made or suit is
brought except with respect to the company's limits of liability. The inclusion of any person
or organization as an insured shall not affect any right which such person or organization
would have as a claimant if not so included.
4. With respect the additional insureds, this insurance shall not be cancelled, or materially
reduced in coverage or limits except after thirty (30) days written notice has been given to
the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701.
(Completion of the following, including countersignature, is required to make this endorsement effective.)
Effective 2/14/2017 , this endorsement form as part of
issued to SWS2, Inc dba The Ryte Professionals
Name Insured
Countersigned by