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HomeMy WebLinkAbout25A - AGMT DOC MGMNT SYSTEMSREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: MAY 15, 2018 CLERK OF COUNCIL USE ONLY: TITLE: APPROVED APPROVE AGREEMENT WITH BLUE 0❑ TECHNOLOGIES SMART SOLUTIONS TO INSTALL AND IMPLEMENT WANAGE p DOCUMENT MANAGEMENT SYSTEMS 0 {STRATEGIC PLAN NO. 7,5} RECOMMENDED ACTION As Recommended As Amended Ordinance on 151 Reading Ordinance on 2nd Reading Implementing Resolution Set Public Hearing For CONTINUED TO FILE NUMBER Authorize the City Manager and the Clerk of the Council to execute an agreement with Blue Technologies Smart Solution (BTSS), upon approval by the City Council, to install and implement iManage Document Management Systems, for a term beginning June 1, 2018 through July 31, 2021, subject to non -substantive changes approved by the City Manager and City Attorney. The June 1, 2018, start date reflects the implementation period with a scheduled start date for the iManage system to be functional by August 1, 2018. The effective period for the iManage subscription will be a three (3) year period from August 1, 2018 until July 31, 2021. The total amount to be expended for the term of the agreement shall not exceed $120,845, which includes a contingency amount of $12,000 to pay for additional services related to the implementation costs. DISCUSSION In 2016, the City Attorney's Office renewed its agreement with Thompson Reuters, a subsidiary of West Publishing Corporation, for its legal management and research software services known as Concourse and Westlaw Next. Concourse has provided to the City Attorney's Office ("CAO") a legal and document management system to maintain its case files, legal research and related materials to allow the department a method to provide reliable and efficient methods to locate case materials: Unfortunately, the CAO has met with repeated and on-going technical difficulties in the use of Concourse which were not able to be resolved with Thompson Reuters. In early 2017, the CAO requested presentations and quotes from three different vendors in the industry to replace Concourse as a legal management system. The CAO focused its search on several factors including: Ease of Use; Innovation in the Industry; Mobile Capabilities and the broad application of the management systems for use within the department for the various work handled involving litigation and transactional law. 25A-1 Agreement with Blue Technologies Smart Solutions May 15, 2018 Page 2 After review, the CAO determined that the iManage Document Management Systems, offered by Blue Technologies Smart Solutions, was the best fit for the department. iManage is an industry leader in the legal profession that will not only provide the department with a proven and efficient document management system, but it will be one with mobile capabilities, ease of use and data file sharing technologies that other data management companies are just catching up to. The costs for the implementation and installation of the system are the largest cost factors to the agreement at $36,845. In addition, the CAO requests a contingency amount of $12,000 to cover unforeseen costs and services provided at the sole discretion of the City. This will allow the CAO to work with Blue Technologies to design the system to fully match City requirements for current and future years. Subscription costs to the iManage system are $24,000 annually. STRATEGIC PLAN ALIGNMENT Approval of this item supports the City' s effort to meet Goal# 7- Team Santa Ana, Objective 5 create a culture of innovation and efficiency within the organization). FISCAL IMPACT Funds are available in the City Attorney's Contract Services -Professional account (no. 01108032 — 62300) for FY 2017-18, and will be budgeted in future fiscal years as follows: Fiscal Year Amount 2017-18 $36,845 2018-19 $36,000 2019-20 9 $24,000 2020-21 $24,000 Total $120,845 APPROVED AS TO FUNDS AND ACCOUNTS: ,,Z \X 144. 11 `L� � , Sonia R. Carvalho Francisco Gutierrez City Attorney Executive Director S 'n City Attorney's Office Finance & Management Services Agency Jac iulla Chi Technology Innovations Officer Inf mation Technology Exhibit: 1. Agreement with_Blue Technologies Smart Solutions LLC 25A-2 ■ IU' e Technolo ies i to Smart Solutions COMMITMENT TO EXCELLENCE - EVERYDAY iManage GOLD Partner Proposal for: City of Santa Ana/City Attorney's Office Project: iManage Cloud - Professional Services and Training Prepared by: David Cramer Manager, Business Development Prepared on: April 191h, 2018 2SA=3 - BlueJOChnolooles Smart Solutions Legal and Professional Services Table of Contents Solution Overview............................................................................................. 4 WHY IMANAGE WORK AND BTSS?.................................................................................4 FEATURES: ........................................................................................................ 4 ProjectParameters............................................................................................ 6 ProjectPlan..................................................................................................... 7 DESIGNPHASE....................................................................................................7 IMPLEMENTATION PHASE..........................................................................................7 FOLLOW-UP PHASE...............................................................................................8 ADMINISTRATOR TRAINING........................................................................................8 SUPPORTCENTER.................................................................................................8 PROJECTMANAGEMENT...........................................................................................8 (Manage Cloud Pricing........................................................................................ 9 Professional Services and Training.......................................................................10 Estimated Pricing Summary ................................................................................12 Termsand Conditions........................................................................................12 Acceptance - City of Santa Ana/City Attorney's Office..............................................12 TERMS AND CONDITIONS OF SALES AGREEMENT........................................................ 13 Copyright and Confidentiality Notice Material contained In this document Is proprietary to Smart Solutions and Blue Technologies Smart Solutions LLC and Is to be treated confidentially by all recipients. Acceptance of delivery of this material constitutes acknowledgment of the confidential relationship under which disclosure and delivery are made. No port of this publication may be reproduced or transmitted In any farm or by any means, electronic or mechanical, Including photocopy, recording, or any information storage and retrieval system without permission in writing from Blue Technologies Smart Solutions LLC 5885 Grant Avenue, Cleveland, ON 44105. Blue Technologies5mart Solutions LLC, Confidential 25A-4 Page 2 oJ15 BIORTechnologles Smart Solutions ,•a..°�,., a• Legal and Professional Services April 191, 2018 City of Santa Ana/City Attorney's Office Mr. David Quintana 20 Civic Center Plaza, M-29 Santa Ana, CA 92701 Dear Mr. Quintana, Blue Technologies Smart Solutions, LLC ("BTSS") is pleased to present this proposal to the City of Santa Ana/City Attorney's Office for iManage's Document Management System. We are eager to work with you to improve your document management and collaboration environment using the iManage Cloud solution, and we appreciate your consideration. BTSS has been a strategic GOLD level partner with iManage for over 18 years providing product marketing and sales, project design, implementation, training and support. BTSS has a wide array of experience with iManage projects ranging from a 5 -user installation to a 5,000 -user global law firm rollout. Thank you again for considering BTSS and iManage for your document management needs. We are excited about the opportunity, and committed to working with you to provide you with a reliable and effective document management solution. Please direct any questions to my attention. Sincerely, David Cramer Manager, Business Development Legal and Professional Services 216.271.4800 dcramer@btohio.com llfue Techaologies5mort5olutions LLC, Confidential j Page 3 of 15 25A-5 014jechoolooles Smart Solutions Legal and Professional Services Solution Overview City of Santa Ana/City Attorney's Office has requested a pricing proposal for software, professional services and training from Blue Technologies Smart Solutions, LLC ("BTSS") for design, implementation and training services for implementing a document management solution utilizing the iManage Cloud Document Management System. Why iManage Work and BTSS? iManage is a market leading solution suite from the largest and most stable software company in the legal vertical. Over 70% of law firms globally use this product suite. It is recognized by ILTA (international law technology group) as being the legal market leader and having the most growth year on year. Visionary law firms choose iManage Work not just for its ease of use, reliability, technology innovation and market leading functions and features, but for the company's strong strategic vision, financial strength, large investment in legal technology RIiD and ability to provide a full spectrum of related legal focused solutions to meet any need that the law firm may encounter in future. For this reason, many law firms have written off significant existing investments in competing technology products and made a strategic decision to invest in IManage Work. BTSS is a long-term strategic and premium Gold level partner with iManage providing business analysis and advice, software, services and third -party add-ons to deliver a complete solution and ongoing support to the customer. We have a dedicated support center for Work and related legal solutions functional and technical support. Features: This solution when fully implemented will allow City of Santa Ana/City Attorney's Office the following major functionalities: • Ability to import existing and new documents into a secure, scalable repository and work with these documents in a Matter Centric (aka 'Work Product Management') i model. • Ability to create new versions of documents and to have version information captured in the document footer in MS Office applications. • Ability to full text index all document versions and have all versions full text searchable. • Ability to create secure workspaces and folders based on templates. • Ability to create multiple independent document libraries. • Ability to import electronic content like MS -Office documents, email, video clips, images, pictures, sound files, Acrobat files, faxes, text files and other electronic formats into the Work repository. • Full -featured user-friendly document management functionality including comprehensive content search (full text and meta -data search), retrieval capabilities, and related documents. • Outlook integrated Email -filing capability; suggestive filing (Send rt File / File to Work) • Robust security management of content. • Detailed audit trails on document access and modification. Blue Technologies5mortSolutions LLC, Confidential 25A-6 Page 4 of 15 i BIoe�jTechoologies Smart Solutions Legal and Professional Services • Modernized Web and Mobile UI for 'Amazon - like' experience • Secure file collaboration with external parties (Share) • OCR service Blue Technologles Smart Solutions Ur, Confidential Page 5 oJ15 - 2-5A-7 - 810-6�Technolooles Siunrt Solutions Legal and Professional Services Project Parameters The following requirements and details have been specified by City of Santa Ana/City Attorney's Office at this stage and will be used as the preliminary design basis: Client Workstations While it is to be determined the exact client software mix City of Santa Ana/City Attorney's Office will provide to the users, commonly legal assistants and staff will have desktop integration, email management and web whereas the attorneys and paralegals will have all software. End User Training BTSS will provide end user training and include curriculum. Tools BTSS has found the need to utilize third party tools and customizations with some iManage Work deployments. The two areas where we find these needs generally are the matter workspace creation/management process and legacy document import. BTSS sells and Implements a variety of these tools, plus we have created our own utilities and we have an application development team for custom development needs. We prefer to not recommend third party tools or customizations until the Design Phase is complete. While we realize the price of such tools vary greatly, it's our philosophy that we truly need to understand the customer's requirements including budget considerations prior to recommending a solution. Blue Technologles SmaltSolutions LLC, Confidential Page 6 of 35 25A-8 Number of users: 15 Physical locations (offices): 1 Platform: Windows/Intel Email system: Outlook / Exchange Current DMS Solutions Prolaw, Thomson Reuters Concordance, Citylaw, Windows file share City software selected: Desktop integration + Email Management + Modern Web + Mobility + Offline + Secure file I collaboration Client Workstations While it is to be determined the exact client software mix City of Santa Ana/City Attorney's Office will provide to the users, commonly legal assistants and staff will have desktop integration, email management and web whereas the attorneys and paralegals will have all software. End User Training BTSS will provide end user training and include curriculum. Tools BTSS has found the need to utilize third party tools and customizations with some iManage Work deployments. The two areas where we find these needs generally are the matter workspace creation/management process and legacy document import. BTSS sells and Implements a variety of these tools, plus we have created our own utilities and we have an application development team for custom development needs. We prefer to not recommend third party tools or customizations until the Design Phase is complete. While we realize the price of such tools vary greatly, it's our philosophy that we truly need to understand the customer's requirements including budget considerations prior to recommending a solution. Blue Technologles SmaltSolutions LLC, Confidential Page 6 of 35 25A-8 RR echnologies Smart Solutions -• ^� 'n' ° Legal and Professional Services Project Plan The proposed Document Management project will utilize a phased project plan to assure a successful iManage Cloud implementation. The goals of these phases are to design, build, and Implement a document management system. BTSS will perform these functions based on a timeframe approved by City of Santa Ana/City Attorney's Office and BTSS. Design Phase The Design Phase takes into consideration the strategic goals as well as the operational, technical, and budgetary requirements. The goal is to produce a comprehensive system design and implementation plan that ensures that the enterprise goals are met. Considerations in the design phase include: business workflow, usability and training, and network resources. Also, considered will be the goals for growth. In determining an initial budget, certain assumptions have been made that underlay the scope of work for this project. Although these assumptions may be challenged and reconsidered during the design phase, making changes to the general assumptions as outlined within this proposal may result in a change to the project scope and therefore an increase or decrease in the overall project budget. Items that will be considered in the final design will include the following: • Application Integrations • Design of all Profile screens and definition and usage of all meta -data fields • Definition of all electronic files (workspaces) and folder structure Desktop client customizations • Plans for security as related to workspaces, folders and documents • Implementation Plan • Training Plan • Document Conversion Analysis During the Design Phase, our BTSS/s will discuss various design options, including all the above items. They will also evaluate current infrastructure and any design changes that may be required. Based on our analysis, we will provide recommendations for additional software that may be required to properly run iManage Work and meet City of Santa Ana/City Attorney's Office needs. Implementation Phase During the Implementation phase, software is configured and tested per the mutually agreed upon Design. All users are trained and client software will be loaded on a user test workstation and tested. City of Santa Ana/City Attorney's Office will be responsible for workstation client software rollout. Blue 7echnologiesSmoRSolutlans LLC Confidential 25A-9 Page 7 of 15 glue -Technologies Smart Solutions Legal and Professional Services Follow -Up Phase During the Follow-up Phase, BTSS will have iManage BTSS/s available after implementation to provide floor support, answer questions, correct minor issues, and make sure that City of Santa Ana/City Attorney's Office objectives were completely achieved. Administrator Training The budget includes basic administrator training conducted by a BTSS BTSS. Support Center This provides functional ("how-to"), administrative plus technical support tailored to City of Santa Ana/City Attorney's Office environment for iManage administrators/users and is delivered from our offsite support center. Clients are provided a toll-free support phone number and email address. $500 per month, 11t (3) months are pre -paid then monthly thereafter; can cancel with 30 days' notice. 8:00 am to 5:00 pm Pacific Time, Monday through Friday, non -holiday coverage. Project Management A Project Manager (PM) will be assigned to your project. The PM's role is to act as a liaison between City of Santa Ana/City Attorney's Office and BTSS' BTSSs. Responsibilities include participating in the kickoff meeting, providing BTSS contact information and taking summary notes during the initial call. The PM will create your project in AutoTask, a cloud -based application, to monitor project tasks, timeline and budget. A client portal will be opened to allow you to follow the project and issue tickets if necessary. AutoTask is a transparent solution allowing for dual party accountability. The PM will also schedule project meetings and provide weekly project summaries if necessary. All of the PM activities are fixed fee, including the BTSSs participation in the project kickoff and review meetings. Blue Technologies Smart Solutions LLC, Confidential 25A-10 Page 8 of 15 Oilechnologies Smart Solutions Legal and Professional Services Manage Cloud Pricing Description Cost iManage Cloud Service Starter Bundle for 20 users $2,000/month (minimum purchase) Note: This is Enables the following user functionality: a savings of - Desktop integration with authoring applications $500 per - Email management month / - Offline access to documents and emails $18,000 over - Web and Mobile interfaces the 3 -year - External collaboration using iManage Share term. - Web admin interfaces Includes the OCR service "includes 400 GB of Work storage " Disaster Recovery - All data backed up to a secondary data center • 3 -year term 'Invoiced annually in advance Base Service Includes: • AIL backend application support, administration and upgrades. • Access to iManage support for software issues Notes: I • Additional Storage - $.50/GB/month in excess of the monthly subscription allocation • Additional Users - $125/user/month - each additional user increases the Work storage pool by 20GB • Minimum annual billing is $24,000 per year. • Refer to iManage Cloud Services Agreement for iManage's terms at the link below: https://support.imanage.com/worksite/iManage Cloud Services Agreement (US Version).pdf • Pricing does not include applicable taxes. j Pricing expires 5/25/2018. I Blue. Technologies SmortSolutions Ur- Confidential Page 9 of 15 25A-11 Bloe)Technologles Smart Solations Legal and Professional Services Professional Services and Training Description Est. Est. Cost Comment's Time (hours) Design meeting/s with City of 32 Onsite - 2 BTSSs Santa Ana/City Attorney's Office Matter Centric Design 24 Provides 2 templates per practice group and 2 admin templates. Document conversion - analysis 10 Deliverable is Conversion only (document repositories Design + budget to perform include Prolaw, Concordance, City conversion Law and Windows file shares) Workspace creation using standard 12 Add 16 hours if automate iManage features process by pulling data from data source Implementation: 38 Create registry setting. 1 Workspaces client only; customer Templates responsible for client Metadata software rollout. Server and security set up Client software Testing and troubleshooting 4 As needed. Rollout 16 Onsite floor support + technical support. Basic Administrator training 4 End user training - 15 students - 2 12 Includes curriculum classes - onsite Project management $4,945 Fixed Fee Estimated Professional Services 12 $35,345 Discounted rate - $200/hr Training (regular rate is $225) Notes/Assumptions: • Integration services will be provided for Acrobat Reader, Microsoft Word, Excel, PowerPoint, and Outlook. • Above budget does not include a Pilot. Add 16 hours if a Pilot is desired. Document import analysis only is budgeted. Upon completion of the analysis customer will receive Conversion Design Document plus the budget to perform the document conversion. • Assumes BTSS will have remote access to the test workstation/s. • Pricing does not include applicable taxes or travel expenses. • Installation effort assumes installation in a Production environment only. Installation in separate test/certification environments will require additional effort. Blue Technologies Smart Solutions LLC Confidential 25A-12 Page 10 of 15 016)T8001001e9 Smart Sohltiotis Legal and Professional Services Optional software: RBRO EasylD (aka document ID) $2,500 software $500 maintenance $3,000 Total Blue Te hnologles SmattSolutions UG Confidential Page Zl of 25 - - - - 25A=1-3 - BIgUechnolooies Smart Solutions Legal and Professional Services Estimated Pricing Summary Pricing expires 5/25/18. Services shall commence on June 1, 2018 and continue through July 31, 2021. City agrees to pay BTSS/iManage at an amount not to exceed $120,845 for all services related to the Implementation and subscription of the iManage systems. These costs include the annual iManage service billed annually at $24,000. Implementation of the systems via the services and training at $35,345 and the support plan at $1,500. The sum of the NTE amount shall also include a contingency amount of $12,000 for additional costs and services requested at the sole discretion of the City and travel costs for these services. Rates Except where Indicated, all professional services are billed on a time and materials basis per the table below and actual costs may vary from the estimates provided by up to 20%. Ongoing professional services will be provided on a time ti materials basis per the terms and conditions in this agreement. Terms and Conditions Professional Services for offsite work are billed in 15 -minute increments. Minimum onsite billing is 8 hours. Travel time is charged at one-half the regular rates. Rates are subject to change on subsequent notice from BTSS. Estimates do not include applicable taxes, fees, expenses (including travel and travel time cost) and administrative costs. Expenses (including lodging, meals, parking, airfare, travel time and other travel) and administrative costs are billed as actual amounts. Auto travel is billed at the IRS approved business rate. All professional services are billed monthly. Terms are net thirty (30). Additional terms and conditions of sale are included in the attached "Terms and Conditions of Sales Agreement." Acceptance - City of Santa Ana/City Attorney's Office Blue Technologies SmartSolutlons RC, Confidential i 25A-14 Page 12 of 15 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written. ATTEST: MARIA HUIZAR Clerk of the Council APPROVED AS TO FORM: jezl.. K- Cv7� SONIA R. CARVALHO City Attorney City Attorney's Office CITY OF SANTA ANA RAUL GODINEZ II City Manager BLUE TECHNOLOGIES SMART SOLUTIONS LLC By: Title: 25A-15 BIu3ITechnolooles Stuart Solutions Legal and Professional Services TERMS AND CONDITIONS OF SALES AGREEMENT 1. PRICES: Prices maybe subject to change without notice until a purchase order is accepted by BTSS. 2. PAYMENT TERMS: City will pay all monies in US dollars, due in accordance with the stated terms. BTSS has no obligation to provide any additional notification of amount due except for this agreement. if full payment is not made within the stated time period, any discount will be voided and full retail price prevailing at the time of sale will be due. Under all circumstances, overdue balances will accrue a late fee charge on the outstanding balance at a monthly rate of 1%%,18%per annum. If you i pay your balance via credit card after 15 days of Invoice date, a 3% credit card processing fee will be added to the charge. 3. SHIPPING AND DELIVERY: Unless stated otherwise, the price is for pickup at BTSS' point of business. Once delivered, all risk of loss is with the City. If City does not take delivery within thirty days after notification by BTSS, this agreement maybe cancelled and City's deposit retained by BTSS as liquidation of damages. 4. DELAYS: BTSS is not liable to City for any damages, including consequential damages, for any delay in or non-delivery due to anything beyond BTSSs' reasonable control. S. DAMAGES: BTSS will not be liable to City for any damage caused by goods or services purchased by this agreement. BTSS makes no warranties of any kind pertaining to the fitness for any particular use and shall not be liable for any loss or damage, directly or Indirectly, or from any training or training material received, arising from the use of goods, or for consequential damages. 6. LIMITATION OF LIABILITY AND WARRANTY: City will indemnity and hold harmless BTSS from any loss, claim or damage to persons or property arising out of this agreement including, but not limited to City's loss of use of product, loss of time, loss of data or information of any kind, intermption of business, removal and installation charges, loss of profits, money or goodwill, and payments of claims or judgments. This indemnity shall survive the term of this agreement. In any event, the liability of the BTSS shall be no greater than the purchase price of this agreement. BTSS shall not be liable for any indirect, special, or consequential damages arising out of this agreement. No obligations or liability shall arise out of BTSS' rendering of technical or other advice in connection with the services rendered hereunder. BTSS provides a warranty of good workmanship with regard to all service pro-vided under this policy. This warranty shall be the only warranty made by BTSS in lieu of all other warranties, express or implied. 7. SUBCONTRACT: BTSS shall have the right to subcontract any or all of its responsibilities hereunder to one or more subcontractors, but this shall not relieve BTSS of its responsibilities under this agreement. S. CANCELLATION: If City cancels this agreement without allowing a reasonable time for delivery, the BTSS may: (1) Retain City's deposit; and, (2) Use any other remedy available to BTSS under Ohio law to mediate damages. 9. RETURNS: All software sales are final. There is a minimum 151/ restocking charge for all other returned Items. Product will not be accepted in return without first obtaining consent from the BTSS in writing. All returns must be complete and in original package, complete with all packing materials. 10. SALES, USE, EXCISE, VATTAXES: BTSS is obligated to collect sales, use, excise, or VAT tax from ALL Clients In States and/or Countries where BTSS is a tax withholding agent. For States and/or Countries where BTSS is not a tax withholding agent, you are responsible for remitting Sales, Use, Excise or VAT taxes to your taxing authority directly. It is your responsibility to provide the required documentation when submitting an order to claim an exemption. Taxes are charged based on the effective tax rate at the time the invoice is processed. This may be different than the initial rate at which you were quoted. You must submit re -sale or tax -exemption documentation from the State and/or Country in which you are doing business as well as each State and/or Country In which you are shipping goods or receiving services. We are not obligated to refund taxes due to late submission of tax exemption documentation. Submission of all appropriate lax exemption forms must be received by us before we ship the goods or we provide the services. You will be liable for all taxes, surcharges or other charges imposed on the sale of goods or provision of services by any taxing authority if tax forms are not received prior to the Invoice being Issued. Requests for refunds of sales taxes must be submitted to the appropriate taxing authority directly. 11. NONSOLICITATION: During the Term, and for a period of twenty-four 124) months thereafter, City agrees not to directly or Indirectly, solicit, recruit or employ any employee or subcontractor of BTSS without BTSS' prior written consent. City agrees that, if it hires any employee of BTSS or its subcontractor during the period set forth above without written consent, It shall be presumed that City solicited the employee and City shall pay to BTSS, as liquidated damages and not as penalty an amount equal to the greater of $75,000 or 100% of the annual salary paid to that employee by BTSS or its subcontractor, plus all costs Including attorney fees as may be incurred by BTSS in enforcing Section 11. Provided further, In the event that said employee has executed an employment agreement with BTSS, said employment agreement shall remain in effect in accordance with its terms and City shall so advise the employee In writing prior to hiring the employee. 12. ASSIGNMENT: City may not assign this Agreement. BTSS may assign this Agreement to its successor in interests or to a third party acquiring substantially all of its assets or business. Blue Technologies Smort Solutions LLC Confidential Page 13 of 35 25A-16 Blue ,Techflologles Smart Solutions Legal and Professional Services 13. NONDISCLOSURE: The terms and conditions of this sales agreement are proprietary in nature to the BTSS and are not to be disclosed to other parties outside the organizations of the BTSS and the City. Such disclosure, at the option of the BTSS, may void this agreement. 14. SEVERABILITY: In the event that any provision of this Agreement or any word, phrase, clause, sentence or other provision thereof should be held to be unenforceable or Invalid for any reason, such provision or portion thereof shall be modified or deleted in such a manner so as to make this Agreement as modified legal and enforceable to the fullest extent permitted under applicable law. 15. WHOLE AGREEMENT AND MODIFICATIONS: This agreement contains all the terms and conditions agreed to between City and BTSS. No employee, representative or agent of BTSS has any authority to bind BTSS to any affirmation, representation, modification or warranty concerning the services or material provided hereunder unless specifically Included within this agreement as a written amendment executed by BTSS. This agreement cannot be modified unless both parties agree and a written modification Is made. 16. REMEDIES,ATTORNEY'S FEES AND CONSENT TO JURISDICTION: A. City acknowledges and agrees that in the event of a breach or threatened breach by the City of any of the provisions of Sections 11 and/or 13 of this Agreement, BTSS shall have the right to Institute and prosecute proceedings in equity, or in any court of competent jurisdiction, to obtain an Injunction to enforce the provisions of such Sections and to pursue any other remedy to which BTSS may be entitled. The City acknowledges that BTSS's remedy at law for any of the City's obligations under such Sections and such other terms of this Agreement as may be applicable will be inadequate, and the City agrees and consents that temporary and permanent Injunctive relief may be granted In any proceeding which may be brought to enforce any provision thereof, without the necessity of proof of actual damage. S. If BTSS seeks a restraining order, an injunction or any form of equitable relief and Is awarded or recovers such relief. City agrees to reimburse BTSS for reasonable attorney fees, court costs and other costs and expenses as may be incurred by BTSS in enforcing any of the terms of this Agreement. The parties agree that this Is reasonable. C. If BTSS shall obtain a final judgment of a court of competent jurisdiction, subject to no further appeal, pursuant to which City shall be determined to have breached its obligations under this Agreement or made any misrepresentations, City shall be entitled to recover, in addition to any award of damages, reasonable attorneys' fees, court costs and other costs and expenses Incurred by BTSS when obtaining such judgment. Any relief awarded under this subsection C shall be in addition to any relief awarded under subsection B. D. If it is judicially determined that City has violated any of its obligations under Section 11, then the Nonsolicitation Period shall be restarted as of the date of such judicial determination and shall run for a period of two years (2) from that date. E. City hereby consents and submits to the exclusive jurisdiction of any local, state or federal court located In the County of Cuyahoga and the State of Ohio for any proceeding against City for anyobligation under this Agreement and waives any objection that it may now or hereafter have to venue or to the jurisdiction of any such court in any such action or proceeding or any claim that any such court Is an inconvenient forum. 17. ARBITRATION: Except for a breach or threatened breach of Paragraphs 11 and/or 13 of this Agreement, any controversy arising under or out of this Agreement shall be settled by arbitration In accordance with the commercial arbitration rales of the American Arbitration Assoclation as administered through the Cleveland, Ohio office. The award rendered by the arbitrator shall be final and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof, including a federal district court, pursuant to the Federal Arbitration Act. In preparation for the arbitration hearing each parry may utilize all methods of discovery in the manner provided by said rules and/or by the Ohio Arbitration law. Judgment upon the award of the arbitrator may be entered in any court of competent jurisdiction and enforced with full judicial effect thereafter. 18. CONSTRUCTION PERMITTED BY UAW: If the obligation of any covenant of the Employee contained herein is held to be too broad to be enforced, such covenant shall be construed to create an obligation to the full extent permitted by Ohio law. 19. WAIVER OF BREACH: The Waiver by BTSS of a breach of any provision of this Agreement by City shall not operate or be construed as a waiver of any subsequent breach by City. 20. ENTIRE AGREEMENT: This Agreement constitutes the entire agreement between the parties hereto with respect to the subject matter hereof and supersedes all prior agreements, purchase orders, understandings and negotiations, whether oral or written, between the parties hereto with respect to such subject matters. This Agreement may not be changed orally, but only by an agreement in writing signed by the party against wherever enforcement of any action, change, modification or extension Is sought. 21. INSURANCE Prior to undertaking performance of work under this Agreement. BTSS shall maintain and shall require Its subcontractors, if any, to obtain and maintain insurance as described below: a. Commercial General Liability Insurance. BTSS shall maintain commercial general liability insurance naming the City, its officers, employees, agents, volunteers and representatives as additional insured(s) and shall include, but not be limited Blue Technologies Smort Solutions LLC, Confidential Page 14 of 15 25A-17 Blu#3iechoolooles Smart Solutions Legal and Professional Services to protection against claims arising from bodily and personal Injury, Including death resulting therefrom and damage to property, resulting from any act or occurrence arising out of BTSS's operations in the performance of this Agreement, Including, without limitation, acts Involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal Injury, including death resulting therefrom, and property damage, in the total amount of $1,000,000 per occurrence, with $2,000,000 in the aggregate. Such insurance shall (a) name the City, its officers, employees, agents, and representatives as additional insured(s); (b) be primary and not contributory with respect to insurance or self-insurance programs maintained by the City; and (c) contain standard separation of insureds provisions. b. Business automobile liability insurance, or equivalent form, with a combined single limit of not less than $1,000,000 per occurrence. Such Insurance shall Include coverage for owned, hired and non -owned automobiles. c. Workees Compensation Insurance. In accordance with the provisions of Section 3700 of the Labor Code, BTSS, if BTSS has any employees, Is required to be Insured against liability for workees compensation or to undertake self -Insurance. Prior to commencing the performance of the work under this Agreement, BT55 agrees to obtain and maintain any employees liability Insurance with limits not less than $1,000,000 per accident. d. If BTSS is or employs a licensed professional such as an architect or engineer: Professional liability (errors and omissions) Insurance, with a combined single limit of not less than $1,000,000 per claim with $2,000,000 in the aggregate. e. The following requirements apply to the Insurance to be provided by BTSS pursuant to this section: I. BTSS shall maintain all insurance required above In full force and effect for the entire period covered by this Agreement. it. Certificates of insurance shall be furnished to the City upon execution of this Agreement and shall be approved by the City. iii. Certificates and policies shall state that the policies shall not be canceled or reduced in coverage or changed in any other material aspect without thirty (30) days prior written notice to the City iv. Where the amounts or coverage provided by the certificates of Insurance provides coverage greater than those listed by this Agreement, the amounts provided by the certificates of Insurance shall be Incorporated by reference Into the Agreement. V. BTSS shall supply City with a fully executed additional insured endorsement. I. If BTS5 fails or refuses to produce or maintain the Insurance required by this section or fails or refuses to furnish the City with required proof that insurance has been procured and is in force and paid for, the City shall have the right, at the City 's election, to forthwith terminate this Agreement. Such termination shall not affect BTSS's right to be paid for its time and materials expended prior to notification of termination. BTSS waives the right to receive compensation and agrees to Indemnify the City for any work performed prior to approval of insurance by the City. Blue Technologies Smart Solutions LLC, Confidential Page 15 of 15 25A-18