25G - TELEPHONE MAINT. & EQUIP. - Laserfiche WebLink

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CITY COUNCIL MEETING DATE: JUNE 05, 2006 TITLE: Il ~ REQUEST FOR COUNCIL ACTION CLERK OF COUNCIL USE ONLY: AGREEMENT RENEWAL WITH NEC UNIFIED SOLUTIONS, INC. APPROVED D As Recommended D As Amended D Ordinance on 1 st Reading D Ordinance on 2nd Reading D Implementing Resolution D Set Public Hearing For ~a CITY MANAGER CONTINUED TO FILE NUMBER RECOMMENDED ACTION Renew the agreement with NEC Unified Solutions, Inc. for telephone maintenance and related equipment in an amount not to exceed $200,000. DISCUSSION In June of 2001, the City Council approved a three-year agreement with NEC, with provision for three, one-year renewals, to provide telephone maintenance, repairs, and installation of replacement systems and services for City Hall and all City off-site locations. The City's telephone environment supports every Agency and Department in the City at over 30 operating sites. It includes over 2,000 telephone instruments with some 2,400 voice, fax and modem extensions in operation. The equipment providing the phone service includes two main telephone switches (in City Hall and the Police Building), seven medium size switches (at Fire Administration, PRCSA Administration, the W.O.R.K. Center, the City Yard, Downtown Development, and Corbin/SW Senior Centers), a Citywide voicemail system, and 20+ phone key systems (at Fire stations, senior and community centers, the Zoo, Police sub-station, etc.). This agreement provides for the maintenance and service (additions, changes and moves) for all this equipment in support of all City operations and at all City sites. This vendor is the exclusive provider of these services and has provided excellent performance over the course of the agreement. Over the past year, they performed some 450 maintenance and service requests on this critical City infrastructure. Staff recommends the third renewal to the agreement for a period of one- year. 25G-1