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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />JUNE 3, 2013 <br />TITLE: <br />CONTRACT AWARD TO <br />EN POINTE TECHNOLOGIES <br />SALES INC. FOR VMWARE <br />SUPPORT CONTRACT RENEWAL <br />(SPEC. NO. 13-02 <br />CI ANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />? As Recommended <br />? As Amended <br />? Ordinance on 1s' Reading <br />? Ordinance on 2nd Reading <br />? Implementing Resolution <br />? Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />Award a contract to En Pointe Technologies Sales, Inc. for the purchase of a VMware Support <br />Contract in the amount not to exceed $38,600. <br />DISCUSSION <br />The City of Santa Ana's Information Services Division - Operations (ISD-Ops) supports the <br />computing centers in both City Hall and the Police Department. These computing centers house <br />the computer servers which hosts all the enterprise computer systems, enterprise computer <br />services, and SAPD computer systems. These systems and services are critical to the <br />operations of the City. As part of the equipment replacement plan, ISD-Ops has converted <br />physical servers to newer virtualized server technology. This new technology enables the ability <br />for one physical server to run multiple "virtual" computer servers. This is accomplished by <br />utilizing specialized software to simulate physical computer devices. The use of virtualization <br />technology will continue to reduce hardware costs, power consumption costs, and provided a <br />more flexible and reliable computer hosting environment. <br />VMware has been the chosen virtualization software by the City since 2008 and their products <br />have proven to be very reliable and cost effective. In order to maintain the 24x7 service levels <br />required by the computer systems and services centers, on-going software maintenance and <br />support services for the VMware is necessary. The various terms of software support are due to <br />expire between the months of May and September of 2013. Staff recommends the purchase of <br />renewals for the support contracts. <br />22B-1