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�� f Proposal <br />:_'�_� Commercial/Industrial Inspection and Database <br />Management Consultant Services <br />3.6 Program Suggestions <br />Wood is always looking for ways to improve our inspection programs. During the last contract period, Wood <br />suggested modifying the City's Microsoft Access Database to a web -based application. The web -based <br />application resulted in significant cost savings for the City where funds were reallocated to other projects. <br />The web -based application should continue to provide significant cost -savings during the next contract term. <br />As a program suggestion, this web application could be used for other programs such as the ID/IC, BMP <br />verification and O&M inspections, construction inspections, and trash provisions related work. <br />Over the last 17 years with working on NPDES inspection programs, we have observed a large discrepancy <br />between NPDES inspectors. This is typically due to lack of training and employee turnover for other firms or <br />City staff. Our senior inspection staff have years of experience and we have developed an extensive training <br />program for new inspectors to avoid this common pitfall. This training program provides a tremendous <br />added value by establishing consistency among inspection staff and improves the quality of the work. We <br />have provided this training to Cities interested in having their own staff perform inspections and use this <br />training program for Wood staff. Training programs are critical for a successful program and provide the <br />necessary documentation in the event of a program audit. Selecting Wood for this contract will provide the <br />consistency, program support, and overall cost savings for the City. <br />3.7 Assumptions/Exclusions <br />Because of Wood's resources available, we do not plan to have subcontractors assist with this inspection <br />program. We also assume that this contract is not split between two consulting firms. We believe that one <br />firm performing these inspections increases efficiencies and cost savings over the life cycle of the contract. <br />In addition, our extensive training program provides strong consistency between inspection staff including <br />documentation requirements. Subcontractors or other consulting firms may not meet Wood's Quality <br />Assurance/Quality Control (QA/QC) programs that may result in additional effort. Wood included a <br />laboratory as a subcontractor should water quality testing be required under the as needed task. <br />4.0 Relevant Project Experience <br />4.1 NPDES Compliance Inspections, City of Santa Ana, CA <br />Requested Information: Year Completed: Ongoing; Client Name: City of Santa Ana; <br />,Contact: Tyrone Chesanek (714).647-5045 <br />Wood assisted the City with implementation of several aspects of their Phase I MS4 NPDES permit inspection <br />program for the past fourteen years. Wood has performed thousands <br />of inspections of industrial/commercial facilities and assisted Santa <br />Ana in developing a web -based application to track inspection results. <br />Inspections involve evaluation of BMPs and distribution of educational <br />materials. Wood performed re -inspections for facilities that were <br />found to be non-compliant and issued enforcement as appropriate. <br />Wood provides status reports on a routine basis. Inspections were <br />performed in accordance with the City's LIP, local water quality <br />ordinances, and Phase I MS4 Permit issued by the Santa Ana RWQCB. <br />In addition, Wood has assisted with ID/IC complaints and PEA support. <br />Wood has developed and provided several trainings to staff on topics including NPDES permit compliance, <br />25F-25 wood <br />