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City of Santa Ana J Appie®ne <br />RFP 18-009 <br />Temporary Staffing Services HfringiVadeHuman' <br />5., KEY STAFF <br />Project manager and key personnel who will be working with City staff during the agreement. <br />AppleOne has comprised a team who will oversee account management and work to ensure the City's <br />satisfaction. The proposed AppleCine team consists of staff with proven experience applying "best practices" <br />within the human capital resources industry. The City will be directly serviced by AppleOne's Huntington Beach <br />branch, which in turn is supported by corporate management. Following is a description of key individuals on <br />the management team. <br />Ms. Teresa Wilkins <br />Ms. Liliana Smiggs <br />Mr. Rick Hagmann <br />Project Manager <br />Assistant Project Manager <br />Director of Government Services <br />AppleOne Huntington Beach <br />AppleOne Huntington Beach <br />ACT -1 Government Solutions <br />16371 Beach Blvd., Ste. 100 <br />16371 Beach Blvd., Ste. 100 <br />16371 Beach Blvd, Suite 240 <br />Huntington Beach, CA 92647 <br />Huntington Beach, CA 92647 <br />Huntington Beach, CA 92647 <br />Phone: (714) 848-2610 <br />Phone: (714) 848-2610 <br />Office: (866) 493-8343 <br />Email: twilkinsPaooleone.com <br />Email: IsmiRRsPaooleone.com <br />Email: GovSolutions(@aooleone.com <br />Brief resumes and contact information, including phone number and email address, for individuals involved on <br />the City's account. <br />Ms. Teresa Wilkins will serve as the primary point of contact (POC) for the City. As the Branch Manager of the <br />AppleOne office in Huntington Beach, Ms. Wilkins brings years of professional experience. She will manage the <br />day-to-day processes, including testing, screening, and ensuring all temporary employees are fullytrained and <br />qualified, have the skills requirements needed for positions, and are performing up to standard for the City. Ms. <br />Wilkins will gather all necessary information needed to recruit, screen, evaluate, and qualify candidates who <br />possess the required skills to be productive at the City. Ms. Wilkins will be directly supported by the Assistant <br />Project Manager for this contract, Ms. Liliana Smiggs, as well as the area branch staff, and AppleOne's dedicated <br />Government Solutions Division. <br />Ms. Liliana Smiggs will serve as backup POC. As an Executive Account Manager, Ms. Smiggs has been <br />instrumental in developing strong alliances within both the public and private sectors. The services Ms. Smiggs <br />provides to clients include, but are not limited to, candidate recruitment, testing, screening and job order <br />fulfillment. Ms. Smiggs will be primarily responsible for recruiting and applicant development, and will provide <br />special recruiting services to support the City. Additional duties will include: staff performance and <br />accountability, client fulfillment oversight, maintenance and expansion of qualified applicant pool, ongoing <br />training and development of all team members, and ensuring that clients receive quality service at all times. <br />Mr. Rick Hagmann, Director of Government Services will be assisting as the primary contact regarding all <br />contract -related issues. Mr. Hagmann leads teams responsible for proposals, centralized recruiting, <br />compensation, payroll, benefits administration, employee relations, contract interpretation, performance <br />management, program management, policy administration, and general human resource and staffing <br />operations. <br />Resumes for all three (3) team members have been included immediately following this section. <br />Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. <br />28 February 2018 AppleOne Response to RFP #18-009 P a g e 18 <br />251-45 <br />