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Our OVOC program sets a procodure that ensures deliverables for both options A and B meet your expectations, As an ISO 9001:2015 <br />compliant firm, the Quality Management program serves as the foundation for continuous improvement in all aspects of our work, For our staff <br />Quality Assurance Is more than just a program that ensures proper internal review and documentation. it is a frame of mind withwhich we approach <br />our work, The procedure will help us deliver high quallty plans at 30%, 60%, and final submittal, <br />Car quality assurance program comprises all activities mocessaryto ensure that projects perform according to expectations, The.QA program <br />places emphasis od planning control, design control, computer software central and.roeords. We lnatltuto:om QA program through early involvement <br />of experienced members. This process begins with our. proposal; is formalized by project kick off, and continues through project close out via our <br />tomifination. The program will ansum tinatan acceptable level of qualltyls achieved And me] ntatned in each design. <br />We are proposing a highly-speolaized team of registered professionals with a history of delivering on similar projects. A team with a bench <br />strength unmatched In the industry. Our project managerwill be assisted by the principal -in -charge and supported by key personnel. The staff we <br />arecommiittingIsorgpnlzedsothatredundantleadershipIsavailableinndticalaspectsofpekign. our team offers additional value tnecauseitwill <br />rigorously analyze a.design to provide sustainablecost effective sointhms. <br />ADVANCED£SICN • 70 offoctively lneorpurate advadca innovative designs life projects, it is imperative to select a team that has been properly <br />prepared. Our team approach will explore design from. all sides, mret:chajiengeefrom now angles, and holy uncover parspeotjves. that ars often <br />overlooked. Ourdeslgn. process is interactive and:responsive, It engages all stakehalders relevant to the success of the projact: We havoassambled <br />the dghtteardl <br />v <br />n <br />Atthe proposal fte overall project direction Is determinedit the strategy for pro)(01s specified, and general methodology Is developed. Milestones <br />are set with measurable timelines for checking progress on budget wad scope complotioo- After award, our project manager prepare$ a project <br />specific Work Plan; The f ajectWork.Plomaddsdetailtotheproposalscopeofwork,iderifflestheprojectteamassignmentsandresponsibilities,tis' <br />r pmjeetb iglIttand schedule, and information regarding dasipn criteria, inputs bad constraints for the project. The Plan also specifies the governing <br />deago codes, guidelines Aad CAO standards. <br />Work Arookdown Structure - NuttRollefs will develop a Work Breakdown Structure (WBS) that identifies specific tasks needed to accomplish <br />the proposed scope of services. We will determine, the level of effort required for each discipline to complete each task underthe WBS. This effort <br />Is used to establish the proposed compensation for the project and helps overcome potential budget challenges, <br />Detailed Project Schaditte —Several characteristics comprise our approach to developing and maintainIng a realistic schedule. Thisstartswith <br />r participation of the entire project team. If is imperative that the schedule be sensitivato the demands of every discipline and client review periods. <br />A schedule must accountfor stakaholdor considerations end include time contingencies for resolving unforeseen variables. Our PM is assigned the <br />responsibility of developing and tracking the project schedule. Our W89 format allows our PM to review budgets against associated milestones. We <br />require that the PM update the Principal with projectprogress weekly, This results in a senso of urgency that will benefit each project, <br />Quality project delivery can be impacted by many things. However, there are five areas that will damand our focus, <br />We will design both projects A and B as the City intended to design them. This will be accomplished by listening and clearly understanding your <br />expectations, We will confirm our understanding in our negotiated scope and verify that we are on track by conducting design review meetings on <br />a regular basis from planning through final design, <br />» We will design both projects hand B as the City Intended to design them. This will be accomplished by listening and clearly understanding <br />your expectations, We will confirm out understanding in our negotiated scope and verify that we are on track by conducting designrovtew <br />meetings on a regular basis from planning through final design, <br />» We will meet with sub -consultants to ensure their scope is complete. <br />HU ! — LMS City of Santa Ana Civil Engineering Services; RFP 17-053 7 <br />25E-231 <br />