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Business Development <br />1. 56 clients will complete five sessions of business development training <br />7erformance Measures <br />Case Management and Counseling <br />1. 90% of clients will have a better understanding of their financial status and will develop a comprehensive <br />goal plan. <br />2. 90% of clients will have a better understanding of the various financial stability, workforce development, <br />and business development resources available to them <br />3. 75% of clients will complete a minimum of 80% of the goals defined in their goal plan <br />Financial Stability Services <br />1. 80% of clients will establish a budget and follow it for a minimum of three months <br />2. 50% of clients will improve their credit scores <br />3. 50% of clients who do not already have one will establish a bank account at a legitimate banking institution <br />4. 50% of clients will establish a savings account and/or increase savings <br />5. 50% of clients will reduce debt <br />Workforce Development <br />1. 90% of clients completing workforce related classes will increase their knowledge of topics covered <br />2. 60% of clients will be able to define their capacity for employment vs starting a business and set goals for increasing <br />their income based on approaches that meet their needs <br />3. 50% of those clients receiving employment counseling will be connected to Santa Ana WORK Center and/or will <br />complete a job training program. <br />4. 75% of clients will demonstrate progress in achieving workforce development goals defined in their goal plan. <br />S. 75% of clients who have completed the program will increase their income and/or be placed in a new and/or higher <br />paying job. <br />Business Development <br />1. 90% of all clients served will indicate an increased understanding of the entrepreneurial mindset and will make a <br />decision regarding the steps they will take to help increase their income either through business development or <br />employment. <br />2. 90% of all clients served will indicate an increase in knowledge of basic business principles <br />3. 5 clients will be on track to successfully launch a small business upon completion of entrepreneurship training and <br />consulting services. <br />4. 5 clients will obtain micro -loans for their small business through our technical assistance <br />5. 5 small businesses will be assisted to increase sales and implement strategies to ensure success and sustainability of <br />their business <br />EXHIBIT A <br />