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Quality Control/Quality Assurance(QC]QA),. Quality projects don't happen by accident. Klmlay-Horn has been firmly <br />committed to quality since the firm began over 60 years ago to that end, Kimley-Horn has developed a QC/QA manual <br />that every project manager Is required to know and use, The objective of our QC/QA program is to produce deliverables <br />that conform to your scope and minimize the number of orrors and omissions. Our Q01QA program Is based ore the <br />following philosophy; <br />Ouality is achieved by adequate planning, coordination, supervision, and technical direction; proper definition of the <br />job requirements and procedures; understanding the scope of services; and the use of appropriatelyskllled personnel <br />performing work.functions carefully. Individuals who are not directly responsible for performing the initial efforts assure <br />quality through;the careful oversight of work activltles. <br />Quality is controlled by assigning a manager to evaluate all work and procedures followed While providing the services. <br />• Quality Is verified through Independent reviews by a qualified staff member of the processes, procedures, <br />documentation, supervision, technical direction, and staffing associated with the project development. <br />• Quality Is assured through a carefully designed system of cross checks and Independent reviews, <br />KimleyMorri is fortunate to have the staff depth and resources to provide a QC/QA review bysenior-level professionals <br />who are familiar with the type of services provided, yet not working directly on the project. Our project Work plans, <br />schedules, and budgets are developed with QC tasks, milestones, and hours integrated at the beginning of a:project, This <br />system allows adequate time for thorough QC/QA.reviews throughoutthe life of q project. <br />City or Sontn Ana I MOC77025.17 11 Kimley Morn . <br />