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- City of Santa Ana <br />A. During such periods, Contractor will be released from the response time <br />requirements until notified by the OCFA Duty Officer that disaster assistance is <br />no longer needed; <br />B. When disaster assistance is no longer needed, Contractor must resume <br />performance pursuant to the Contract Documents as quickly as is practical <br />considering personnel exhaustion, medical supply restocking needs, and other <br />relevant considerations; <br />C. While performing disaster assistance, Contractor shall provide supervisory <br />assistance at the command post or emergency operations center as requested <br />and are to use best efforts to provide local emergency coverage; Contractor <br />must also suspend non -emergency transport -services as necessary, informing <br />persons requesting non -emergency transport of the reason for the temporary <br />suspension; <br />D. During the course of a disaster, OCFA will work with Contractor to utilize mutual <br />aid providers who are authorized to perform such services within the County to <br />meet the service demands of the disaster. <br />4.3.13 Standard of Performance <br />Contractors must perform all work and services pursuant to the Contract <br />Documents in a skillful and workmanlike manner, and consistent with the <br />standards generally recognized as being employed by professionals in the private, <br />emergency ambulance transportation field in the State of California. Contractor <br />must warrant that they are skilled in the professional calling necessary to perform <br />all work and services under the Contract Documents. Contractor must warrant, and <br />from time to time may be required by the OCFA to demonstrate, that all employees <br />and authorized subcontractors shall have sufficient skill and experience to perform <br />the work and services assigned to them under the Contract. Finally, Contractor <br />City of Santa Ana Page 150 <br />Fire/EMS Emergency Ambulance Transportation and Related Services <br />Request for Proposals: # 18-059 <br />August 28, 2018 <br />W Ia"I'l. <br />