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Proposal to the City of Santa Ana/Confidentlal Association of Santa Ana <br />Compensation Study <br />0 Spherion, Recruitment & Staffing Branch —Ontario, CA <br />Q -Premise Manager, Executive responsibilities over staffing the United Parcel Service <br />(UPS) with a contingent workforce for the South East California District, including the <br />management of one On -Premise Supervisor and three recruiters responsible for <br />candidate sourcing for light industrial employees. Co -managed 300 contingent workers <br />at UPS's distribution center while overseeing the staffers' operational performance, <br />Key accomplishments: <br />■ Managed and increased profitability of a $4M account by customer satisfaction <br />and maximising business development opportunities, <br />■ Successfully filled high volume seasonal -requisitions within three days of request. <br />■ Collaborated with UPS executives to provide flexible and reliable staffing in a <br />challenging work environment and recruiting climate. <br />■ Prepared and presented quarterly business reviews on employees' overall <br />performance as it related to UPS's business goals, <br />On -Premise Supervisor. Supervisory responsibilities over 300 Spherion employees <br />Working at the UPS facility throughout their 24-hour operation. Accountable for <br />operational performance, performance evaluations, misconduct investigations, <br />employee and customer satisfaction, co -employment issues, workers' compensation <br />claims, and OSHA training/orientation, <br />Key accomplishments: <br />■ Utilized appraisals, recognition and focus meetings to increase line productivity, <br />■ Counseled and motivated employees on the Importance of work performance <br />resulting In higher dally attendance. <br />■ Tracked and decreased workers' compensation claims through safety awareness, <br />Professional Affiliations <br />■ Member of the California Public Employers Labor Relations Association (CALPELRA) <br />Education <br />M B.S., Chemistry, California State Polytechnic University, Pomona, CA <br />ry <br />CPS Hr A=CONSULTING PagoIll <br />25B-23 <br />