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Emergency Shelter Program Volunteer Coordinator <br />Job Description <br />Introduction: The Volunteer Coordinator is responsible for coordinating volunteer services for the <br />Emergency Shelter Program. This position requires a flexible work schedule including some weekend, <br />morning and evening shifts. Dependability, responsibility, and the ability to communicate effectively and <br />respectfully are mandatory skills for this position. Fluency In Spanish is a significant value. <br />Qualifications: Strong computer and data processing skills. Ability to work effectively with a diverse <br />population; plan, organize and prioritize duties; clearly communicate information and instructions <br />verbally and in written form; maintain a positive, professional and safe environment while on duty; and <br />establish and maintain effective working relationships with others Associate's Degree preferred but not <br />required. <br />Volunteer Coordination <br />Goal: Maintain volunteer retention and satisfaction for the Emergency Shelter Program by ensuring that <br />the volunteer services program is running in an organized manner to promote efficiency and order. <br />• Set up facility for volunteer activities <br />• Greet volunteers <br />• Ensure that volunteers are easily recognizable while volunteering <br />• Work with staff to assign volunteers to tasks that are vital to the success of the Shelter <br />Program. <br />• Train volunteers to perform required tasks <br />• Ensure that all volunteers are effectively performing assigned tasks, staying on task and <br />behaving appropriately <br />• Check in with volunteers on a regular basis to ensure volunteer satisfaction and resolve any <br />conflicts that may arise <br />• Assist with obtaining volunteer feedback <br />• Assist with volunteer recognition efforts <br />• Assist with program activities, as needed <br />Administration <br />e Ensure that all volunteers have filled out necessary paperwork before they begin their <br />volunteer service <br />• Ensure that all volunteers sign -in and out for each shift <br />• Responsible for making sure all volunteer hours and logged and entered into the data system. <br />Miscellaneous <br />• Attend staff meetings and training workshops as needed <br />• Assist with general duties (stocking supplies, copies, fax, phone calls, etc.) <br />• Enhancejob performance by applying up-to-date professional knowledge gained by attending <br />seminars and conferences and reviewing professional publications. <br />• Perform ad hoc projects as appointed by Supervisor. <br />20 <br />25C-32 <br />