MERCY HOUSE LIVING CENTERS (THE LINK)

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Security will be on site at all times, and will conduct security rounds of the facility as necessary. • Security staff will be stationed both inside and outside the shelter to ensure maximu m coverage. • Program and Security staff will have communication with each other via portable electronic equipment. • Security staff will be contracted through a third party vendor. • Security staff will receive "Homeless Sensitivity Training" through Mercy House's resources. Storage All clients will have access to personal storage space. Each client bed will have a small storage bin for personal items that are needed while staying at the shelter. Additionally, they will have a secured storage bin that will be available to clients through a reservation process or at exit from the program Additionally, a refrigerated storage area will be available to clients with medication needs. Emolovment and Housing Navigation Services Upon entering the shelter, each client will be assigned to an Employment and Housing Navigator. The primary function of the Employment and Housing Navigator is to work side -by -side with the client to create a pathway toward permanent housing opportunities, with the ultimate goal of ending their homelessness within a 30-day timeframe. Additionally, the Employment and Housing Navigator is to provide resources and support to the client during their stay. Together the Employment and Housing Navigator and the client will complete a Housing Plan, which will guide their efforts toward securing permanent housing opportunities. Meeting weekly, the Employment and Housing Navigator will document the client's progress towards actions outlined in the Housing Plan The Employment and Housing Navigator will ensure that all clients have explored all natural supports and mainstream resources that may assist them with securing housing. For clients that are in need of a deeper housing intervention, the navigators will complete an assessment, gather documentation and enter them into the Coordinated Entry System. Davtime Program Activities As a 24-hour Interim Emergency Shelter Program, staff will encourage all clients to stay on -site during the day and to take advantage of the on -site services provided to them during the daytime. The role of Mercy House is to recruit and manage a group of partner agencies specialized in providing an array of supportive services beneficial to Interim Emergency Shelter Program clients. Daytime program activities include but are not limited to, the following: • Access to day -time service providers • Life skills classes and workshops • Indoor and outdoor recreational activities