Laserfiche WebLink
Sleeping Areas <br />Due to the temporary nature of this project, beds provided will be individual cots. Each client will be <br />assigned a cot and bedding for the length of their stay. <br />Space will be divided to allow for separates lee ping areas for men and women, couples and families. <br />Flexible sleeping space will also be provided fort ransgendered populations, those dealing with illness or <br />for other special needs populations. <br />Meals <br />Breakfast, lunch, dinner and snacks will be provided for all clients in a central dining area. Mercy House <br />will work the community to attempt to secure donated breakfast, lunch and snack items. Hot meals will <br />be purchased and delivered to the site. These meals will be served to clients of the shelter by both paid <br />staff and volunteers. <br />Hveiene Facilities <br />Hygiene facilities will be provided on -site including toilets and showers. Clients will be encouraged to <br />utilize these facilities as daily resources to them. Toiletries will be provided by Mercy House to clients as <br />needed. Laundry will be done by paid staff and volunteers at intake and on a weekly basis to ensure a <br />healthy shelter environment. <br />Transoortation <br />No walk-ups will receive shelter access. New clients and returning clients will receive direct <br />transportation to and from the shelter daily. It is recommended that there be up to three (3) designated <br />locations that provide ample geographic range for those seeking shelter services in Santa Ana as well as <br />take into consideration community impact and safety considerations. Locations will be selected by the <br />city and police department. <br />Security <br />Mercy House will contract with a state licensed security vendor that will be stationed inside and outside <br />of the shelter property. Mercy House will follow policies and procedures that promote utmost safety for <br />clients, staff, volunteers, and the community and will strive to provide an atmosphere that promotes <br />community, stays alert for signs of conflict, and confronts behaviors before they escalate. The security <br />plan will include a multi -faceted approach involving secured entrances, security searches upon entrance, <br />confiscation of harmful contraband, trained security personnel providing around -the -clock indoor and <br />outdoor coverage, security cameras and lighting. Other program elements that will support security <br />efforts include no walk ups and no loitering policies. <br />