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Emergency Services Overnight Coordinator <br />Job Description <br />Introduction: The Overnight Coordinator is a part time position that covers overnight shifts at the <br />Emergency Shelter Program. Dependability, responsibility, and the ability to communicate effectively <br />and respectfully are mandatory skills. The position's primary responsibilities include security and <br />program support. This position would include overnight shifts including weekends and holidays. The <br />Overnight Coordinator reports directly to the Emergency Shelter Program and Services Program <br />Manager. <br />Qualifications: Possess a high level of tolerance and understanding for individuals who present for <br />services with urgent multiple case management and health needs. Ability to perform crisis intervention <br />as needed; clearly communicate information and instructions verbally and in written form; maintain a <br />positive, professional and safe environment while on duty; and establish and maintain effective working <br />relationships with others. <br />Security <br />Goal: Maintain safety and serenity of residents protecting against external and internal disruptions. <br />• Provide staff presence during assigned shifts <br />• Resolve any conflicts and file incident reports when necessary <br />• Report violations and general events in daily log <br />• Provide necessary emergency support / follow emergency procedures <br />• Oversee cleaning crew <br />• Conduct property checks <br />• Communicate potential concerns with Security Staff to ensure staff and client safety. <br />Program <br />Goal: Assist Program Manager with program functions and activities. <br />• Provide general support for clients <br />• Observe and report concerns <br />• Provide support for on -site volunteers <br />• Supervise evening and morning activities <br />• Organize morning coffee and food <br />22 <br />