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BILLERS TER51S AND CONDITIONS (www.Inose"loud.com/termsandeanditions] <br />1. Definitions <br />As used in the Agreement and in any Biller Order Form now or hereafter. <br />"Agreement" or "Biller Agreement" means these terms and conditions, any Biller Order Form, whether written or submitted online and any <br />materials available on the Invoice Claud website specifically incorporated by reference herein; <br />"Biller Data" means invoices and bills of the Biller, <br />"Chargebacle' is a reversal of a Transaction initiated by a credit card company, processor, bank or other financial institution that Biller <br />previously presented to Invoice Cloud under this Agreement; <br />"Content" means the information and documents contained or made available to Biller by Invoice Cloud in the cause ofusing the Service; <br />"Customer" aball include customers, taxpayers and uses of services of Biller <br />"Customer Daa" means any dela, information or material provided or submitted by Biller or its Customers to the Service or the Biller's <br />customers and/or payers in the course of wing the Service; <br />"Effective Date" means the earlier ofeither the date this Agreement is accepted by executing a Biller Order Form; <br />"Intellectual Property Rights" means unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, <br />trade names, domain name rights, mask work rights, know-how and other trade secret rights, and all ether intellectual property rights, <br />derivatives, integration components and application programming interfaces theca£ and forms of protection of a similar nature anywhere in <br />the world; <br />"Invoice Cloud" means collectively Invoice Claud, Inc., a Delaware corporation; <br />"Invoice Cloud Technology" means all of Invoice Cloud's proprietary technology (including software, hardware, products, processes, <br />algorithms, user interfaces, know-how, techniques, designs and othertangible arintangiblc technical material or information) made available to <br />Biller or otherwise developed by invoice Cloud In providing the Service; <br />'Payment Instrument Transaction" is transaction conducted between Biller and its Customers with respect to an account, or evidence of an <br />account, authorized and established between a Customer and a credit carts association or issuer, or representatives or members thereof that <br />Biller accepts from Customers as payment for the Services. Payment Instrument Transactions include, but am not limited to, transactions <br />processed by credit and debit cards, ACB, EFT and Check 21 transactions, stored value cards, loyalty cards, electronic gift cards, authorized <br />account or s cess numbers, paper certificates and credit accounts. <br />"Order Form'1, or "Biller Order Form" means the form evidencing the initial subscription for the Service and any subsequent Biller Order <br />Forms, apei5ing, among other things, the services cantracted for, the applicable fees, the billing period, and other charges m agmed to between <br />the parties, mch such Biller Order Form to be incorporated into and to became a part of this Agreement (in the event of any conflict betwom <br />the teen of this Agreement and the tears of my such Biller Order Form, the terms of Us Agreement shall proved); <br />"Reserve Account" means a Biller account which is maintained In order to protect invoice Cloud against the risk of. among other things, <br />existing, potential, or anticipated Chargebacks and to satisfy the other obligations under the Agreement. <br />"Service(s)" means Invoice Cloud's billing and payment service, the Content, the Invoice Claud Technology and other corporate services <br />identified on the Biller Order Form, developed, operated, and/or maintained by Invoice Cloud, accessible via www.invoicecloud.cam or <br />another designated web site or TP address, m ancillary online in oBliae products and services provided to Biller by Invoice Cloud, to which <br />Biller are being granted comes under this Agreement, including the invoice Cloud Technology and the Content; <br />'Submitter' means the Biller's seams under the Agreement and Order Form where Biller's Customers submit Transaction Data directly to the <br />payment processor or credit cord processor who then processes the Transaction Data with the associated convenience fee being paid to Invoice <br />Cloud and Invoice Cloud being responsible to pay the applicable convenience to the payment processor. <br />"Transaction" Is a transaction conducted between a Customer and Invoice Cloud (on behalf of Submitter) utilizing either a Payment Instrument <br />ora bill presartment in which consideration is or to be exchanged or tax is or to be due between the Customer and Biller, <br />"Transaction Data" means is the written or electronic record of a Transaction, including but not limited to an authorization code or settlement <br />record and Biller Data. <br />2. Biller's Responsibilities Biller is responsible for all activity occurring under Biller's accounts and shall abide by all applicable <br />laws, and regulations in connection with Biller's miller Its customers' and a payers' use of the Service, including these related to data privacy, <br />communications, export or import of data and the transmission of technical, personal or other data. Biller shall: (i) notify Invoice Cloud <br />immediately of any unauthorized use of any password or account or any other known or suspected breach of security; (ii) report to invoice <br />Claud and immediately stop any copying or distribution of Cement that is known or suspected to be unauthorized by Biller or BiHer's Users; <br />and (di) not impersonate another invoice Cloud user or provide false identity information to gain access to or use the Service. Biller may not: <br />(i) send or store material containing solhvare viruses, worms, Trojan horses or other harmibl computer code, files, scripts, agents or programs; <br />(iii) interfere with or disrupt the integrity or performance of the Service or the data contained therein; or (li) attempt to gain unauthorized <br />25C-20 <br />